Complaints jobs in Telford

Supporting the effective handling of safeguarding, incidents, and complaints as required. * Ensure the service is working within the standards expected by the CQC. What we are looking for in a ...

Ensuring that service users are aware of complaints procedures and advocacy services. * Contributing to the professional development of others by supervising others including those who are supporting ...

Taking inbound calls from Customers regarding their orders, ensuring any complaints or queries are handled effectively. * Forecasting of customer requirements, communicating demands with the relevant ...

You'll need to thrive working in a fast paced, busy environment and be able to manage and prioritise a varied workload, from managing colleagues, to responding to complaints, ensuring works comply ...

You must have previous experience in a call centre, complaints department, helpdesk or collections team and have a good working knowledge of Microsoft Packages. All Reed temporary worker benefits are ...

Respond in a timely manner to any student or staff complaints, investigating and resolving where applicable. Support all staff and students' wellbeing, complying with the relevant College policies ...

Daily duties as Service Advisor / Service Receptionist will include: · Lead the Service Department. · Welcoming and booking in daily service customers. · Dealing with complaints. · Dealing with ...

Manage complaints from various customers, conducting root cause investigations and coordinating responses. * Assist with supplier audits and develop customer product specifications. * Handle ...

Their ideal candidate will present flexibility in supporting the external sales & technical team whilst dealing with sales enquiries and handling / resolving customer complaints. You will also have ...

Customer Service handling of complaints, compiling and sending letters * Maintaining stock records and stock control. * Create and update budgets for marketing purposes * Monitor website data and ...

Customer Service handling of complaints, compiling and sending letters * Maintaining stock records and stock control. * Create and update budgets for marketing purposes * Monitor website data and ...

Resolving customer complaints or escalations with professionalism and empathy. * Coordinating with various internal teams to ensure prompt issue resolution and customer satisfaction. * Maintaining ...

To deal with face-to-face customer enquiries and complaints. * Emptying litterbins and litter picking the play area. * Provision of First Aid. * To assist with cleaning of play equipment when ...

Receive and make calls to customers and our clients Processing sales ordersCustomer Service handling of complaints, compiling and sending lettersMaintaining stock records and stock control.Create and ...

... complaints according to agreed procedure The Candidate: - Fluent in Spanish (written and spoken) essential - Additional fluency in French (advantageous) - Previous experience in a high-volume ...

Manage daily complaints and ensure timely resolution. * Maintain good and appropriate records on customer management system. Handle and assist escalated cases until customer is satisfied. Maintain ...

To review complaints in line with SLAs and respond accordingly. * To participate in new product trials, gain customer feedback and make improvements where possible. Essential Skills * Previous ...

... and complaints promptly. · Participate in the rotation for after-hours coverage to address supply issues. · Maintain integrity and accuracy of customer data within the ERP system. · Conduct ...

Ability to handle complaints and difficult situations * Proven track record of successfully completing the sales process with customers * Excellent administration and organisational skills * An ...

They should have experience of conducting Food Standards inspections and dealing with Product Safety complaints and enquiries and should be competent in Food Standards as detailed by the FSA Food Law ...

Handle queries and complaints in a professional nature in line with company procedures * Completing general administration. The ideal Customer Service Administrator will have: * Previous experience ...

Lead investigations into deviations, non-conformances, and complaints, implementing corrective and preventive actions to mitigate risks and drive process improvements. * Provide guidance and support ...

Handle complaints regarding the Chief Officer/Chief Executive on behalf of the Board. Finance Responsibilities: * Establish and oversee financial procedures to ensure compliance and efficiency

Work with colleagues across the dealership to investigate and resolve customer complaints * Monitor staff training needs, ensuring training and development plans are in place and up to date for all ...