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ICT 1st LINE SUPPORT TECHNICIAN KEY POINTS • Onsite role based in Newark– £28K, • Provide first-line technical support to internal users across multiple sites, • Opportunity to gain an ITIL Level 3 qualification, • Mix of service desk work, hardware/software support, and basic network/server monitoring, • Flexibility required for occasional out-of-hours work linked to major ICT projects ABOUT THE CLIENT We’re supporting a well-established, forward-thinking public sector organisation with a strong people-first culture. They pride themselves on delivering a high-quality service to internal users and the wider community, with a real focus on employee wellbeing, development, and professional growth. The organisation fosters a supportive and inclusive environment, with regular engagement initiatives, recognition programmes, and a culture built around collaboration and continuous improvement. THE BENEFITS • Local Government Pension Scheme (career average), • Generous annual leave entitlement, increasing with service, • Flexi-time scheme and family-friendly policies, • Funded health cash plan and lifestyle benefits platform, • £10 per month gym membership at local facilities, • Free onsite staff parking (current arrangement under ongoing review), • 1 day paid volunteering leave per year, • Ongoing training and development, including a funded ITIL Level 3 qualification THE ICT 1ST LINE SUPPORT TECHNICIAN ROLE In this role, you’ll act as the first point of contact for internal users, providing an effective and efficient response to all service desk enquiries. You’ll assist with troubleshooting hardware and software issues, maintain ICT inventories, and ensure systems remain compliant with organisational and infrastructure standards. You’ll support a broad range of technologies including servers, network routers, IP telephony systems, and Contact Centre applications. A key part of the role will involve preparing daily backups, checking processing accuracy, and investigating any failures. The position involves working across several sites, providing face-to-face support where needed, and ensuring service levels are consistently met. Occasional out-of-hours work may be required to support major ICT project deployments. ESSENTIAL SKILLS • Experience providing 1st line or service desk support, • Knowledge of hardware and software troubleshooting, • Understanding of Active Directory, Windows operating systems, and Microsoft 365, • Basic awareness of networking, routers, or server-level monitoring, • Ability to follow ICT standards, policies, and licensing requirements, • Strong customer service skills with the ability to handle sensitive matters professionally, • Full UK driving licence and access to a vehicle for travel between sites TO BE CONSIDERED: Please either apply through this advert or email me directly at . For further information, feel free to call me on 01244 567 931 / 07704152643. By applying for this role, you give express consent for us to process and submit your application to our client in conjunction with this vacancy only. KEY SKILLS 1st Line Support, Service Desk, ICT Support, Desktop Support, Hardware, Software, Active Directory, Office 365, Networking, IP Telephony, Backup Management, Technical Support, Onsite Support, ITIL, Public Sector

Sales Advisor (Swansea Contact Centre, Swansea, United Kingdom)Full time: PermanentAddress: The Strand, Swansea, SA1 2AB What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to

Salary:25,087 Uncapped commissionLocation: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQFull Time - PermanentStart Date - 26/01/26Sales AdvisorWhats in it for you Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped mont

Sales Advisor (Merthyr Contact Centre, Merthyr Tydfil, United Kingdom)Full time: PermanentAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHWhat’s in it for you • Competitive Salary: Starting at £25,087 pro-rata rising to £25,684 pro-rata after 8 months, plus an uncapped monthly comm

Full time: PermanentAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHWhats in it for you Competitive Salary: Starting at 25,087 pro-rata rising to 25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate fami

Apprentice Customer Advisor (Warrington Contact Centre, Warrington, United Kingdom) Full time: Full Time ApprenticeshipHourly rate: £11.

Full time: PermanentAddress: The Strand, Swansea, SA1 2ABWhats in it for you Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate family Paid Carers Leave: Market-leading

Apprentice Sales Advisor (Contact Centre (EE), Newcastle, United Kingdom)Start date: Febuary 2026 onwards Location: EE North Tyneside (Silver Fox Way, NE27 0QJ) OR EE Gosforth (BT Customer Contact Centre, NE12 8ET)Salary: £21,620 plus incentives throughout the year! Start your future with EE –

Is this the role you are looking for If so read on for more details, and make sure to apply today.Start date: November 2025 onwards.If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you.Maybe you have a wealth of life experience a

Sales Advisor (Darlington Contact Centre, Darlington, United Kingdom)Where: EE DarlingtonFull time: Permanent Salary: £25,087.

Are you a commercially driven leader with a passion for delivering exceptional customer experiences? This is a rare opportunity to take ownership of a high-performing contact centre operation, leading sales, customer service, and care coordination teams of around 25 people. Skills: Sales Contact Cen

Full Time Sales Advisor (Warrington Contact Centre, Warrington, United Kingdom)Start Date: 02/02/2026 What’s in it for you?A great starting salary of £25,087 rising to £25,684 after 8 months of being here, plus incentives and bonuses.

Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme.Online GP: Access to a private GP 24/7 for you and your immediate family.Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off.Family Leave: Equalized matern

Sales Advisor (Contact Centre (EE), Newcastle, United Kingdom)Where: We have 2 locations available - EE Gosforth (BT Customer Contact Centre, Gosforth Park Way, Newcastle upon Tyne NE12 8ET) OR EE North Tyneside (Silver Fox Way, Newcastle upon Tyne NE27 0QJ)Full time: Permanent Salary: £25,08

Job Title: Proofreader Team LeaderSalary: £29,700 - £38,550 per annumLocation: Whittlesford, UKContract: Full-time, permanent,35 hours per week We have an exciting opportunity to lead our proofreading team here at Cambridge University Press and Assessment.Our team is dedicated to delivering a met

Customer Service Advisor (Doncaster Contact Centre, Doncaster, United Kingdom) Why this job matters Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE.

If you are a call centre representative agent or someone just looking for a flexible part time remote work from home job, this is a great way to supplement your income. No call centre representative agent experience needed. Call Centre Representative Agent Work From Home - Part Time Remote Focus Gro

You’ll be the face of EE at shopping centres, pop-up stands, and community events – engaging customers, sparking conversations, and helping them discover the power of EE Broadband. What We’re Looking For• A confident, energetic personality – someone who can engage customers in busy environ

Senior Children's Residential Support Worker - Burford£38,231 - £42,640 assuming good attendance and up to 4 sleep ins per month Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest

Sales Advisor (Call centre, Doncaster, United Kingdom)Salary: £25,087 – Uncapped commissionLocation: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQ Full Time - PermanentStart Date - 26/01/26 Sales AdvisorWhat’s in it for you• Competitive

Children's Residential Support Worker - Rugby£34,274 - £40,640 assuming good attendance and up to 4 sleep ins per monthThose huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.Our s

Business Sales Advisor (Riverside Tower, Belfast (N.I), United Kingdom)Join BT as a Business Sales AdvisorLocation: Riverside Tower, BelfastSalary: £26,738.Why BT? We’ve always been an organisation with purpose; to use the power of communications to make a better world.You can trace this bac

Night Support Worker - Children's Homes - Rugby£30,849 - £33,896 assuming good attendance Hours: Waking nights (4 on / 4 off)Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows

Sales Advisor (Endeavour Sheffield, Sheffield, United Kingdom)Sales Advisor What’s in it for you • Competitive Salary: Starting at £25,087, rising to £25,684 after 8 months, plus an uncapped monthly commission scheme • Online GP: Access to a private GP 24/7 for you and your immediate

Children's Residential Support Worker - Carnforth£34,274 - £40,640 assuming good attendance and up to 4 sleep ins per monthThose huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.O

Customer Service Advisor (Riverside Tower, Belfast (N.I), United Kingdom)Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationship

Night Support Worker - Children's Homes - Westbury £32,849 - £35,896 assuming good attendance Hours: Waking nights (4 on / 4 off 9pm - 8am)Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs a

Sales Advisor (Alexander Bain House, Glasgow, United Kingdom)Start Date: 26/01/26Where: BT Glasgow Contact Centre - Alexander Bain House Full Time: PermanentSalary: £25.

Team Leader - Children's Homes - Heighington£39,680 - £46,944 assuming good attendance and up to 3 sleep ins per month Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.Our

What We’re Looking For• A confident, energetic personality – someone who can engage customers in busy environments like shopping centres• A resilient, positive, and target-driven attitude. Field Sales & Events Advisor (Beaumont Leys Shopping Centre, Leicester, United Kingdom)EE Field & Even

Team Leader - Children's Homes - Burford £43,180 - £50,444 assuming good attendance and up to 3 sleep ins per month Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.Our team

You’ll be the face of EE at shopping centres, pop-up stands, and community events – engaging customers, sparking conversations, and helping them discover the power of EE Broadband. A confident, energetic personality – someone who can engage customers in busy environments like shopping centres

Team Leader - Children's Homes - Carnforth£39,680 - £46,944 assuming good attendance and up to 3 sleep ins per month Those huge small victoriesWorking in our Children's Homes means being a part of a young person's day to day life.This means being there for the highest highs and lowest lows.Our te

Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world’s leading fintech companies and are off to a strong start:.One of the UK’s newest unicorns with a team of just over 600 people.Among the fastest-growing tech com

We put our customers at the centre of what we do, and our Key Account teams are critical in making sure they see the full value of Safetykleen’s products and services.

This includes our staff, volunteers and all those who use or come into contact with our services.

Are you someone that has a wealth of life experience which could help you navigate challenging situations? This could be resilience from raising a family, or the life skills you’ve built up from years of building relationships with those around you.If so, you have the transferrable skills to succe

Our long-standing client, a highly respected organisation known for stability and excellent staff retention, is seeking a Maintenance Team Leader to join their growing team.This is a fantastic opportunity for an experienced Engineer who enjoys leading from the front and driving continuous improvemen

Full time: PermanentAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHWhats in it for you Competitive Salary: Starting at 25,087 pro-rata rising to 25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate fami

Engineering Team Leader Salary: £50,000 - £55,000 + 25 Days Holiday + Pension + Training & Development Location: St Albans (Commutable from Watford, Luton, Hatfield, Hemel Hempstead, and surrounding areas)Are you an experienced engineer looking for a hands-on leadership role where you can manage o

Salary:25,087 Uncapped commissionLocation: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQFull Time - PermanentStart Date - 26/01/26Sales AdvisorWhats in it for you Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped mont

Multiskilled Maintenance Team Leader Now Hiring!Are you an experienced Multiskilled Engineer or Lead Engineer ready to take the next step into management? Do you value career progression, personal development, job security, and recognition? If so, we want to hear from you!About the RoleLead and man

Full time: PermanentAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHWhats in it for you Competitive Salary: Starting at 25,087 pro-rata rising to 25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate fami

SupSupport Team Leader / Service Manager Skipton- BD20 4 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4

Full time: PermanentAddress: Rhydycar Business Park, Merthyr Tydfil, CF48 1DHWhats in it for you Competitive Salary: Starting at 25,087 pro-rata rising to 25,684 pro-rata after 8 months, plus an uncapped monthly commission scheme Online GP: Access to a private GP 24/7 for you and your immediate fami

Support Team Leader / Service Manager York (YO31) | Supported Living (11-bed flats model) Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader / Service Manager to

Salary:25,087 Uncapped commissionLocation: Doncaster EE Call Centre, Wilmington Drive, Lakeside Business Centre, Doncaster, DN4 5PQFull Time - PermanentStart Date - 26/01/26Sales AdvisorWhats in it for you Competitive Salary: Starting at 25,087, rising to 25,684 after 8 months, plus an uncapped mont

This Paraplanner Team Leader job in Farnborough provides the opportunity for you to actively support the Paraplanner Manager through managing the team on a day-to-day basis As Paraplanner Team Leader, circa 60% of your function will be managing the pipeline and progressing cases, flagging potential