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Incident management and progression working together with the dozens of internal teams who support us in the background to meet some strict SLA’s. The Customer Contact Centre is open 24X7X365 supporting our customers that range from internal colleagues, high street banks, payment schemes and ATM o

.Project Manager - TSA 18 Month Fixed Term Assignment Carve Out - Demerger - Procurement - Transition Service Agreement - TSA About Redcentric Redcentric is a leading managed service provider with a rich end-to-end solution portfolio covering the spectrum of Connectivity, Cloud, Collaboration and Cyber Security, designed and delivered by our own highly skilled teams from our privately owned, UK based multi-million-pound infrastructure. Redcentric has annualised revenues in excess of £150million, more than 650 highly skilled employees serving over 1000 customers across the UK. With the IT landscape in constant evolution, Redcentric is built around today's modern IT challenges offering application, collaboration, infrastructure, network and IT security services. Learn more about what we do on our website. Job description Aim of the role: Redcentric has recently split its business into an MSP business and a Data Centre business. It has recently been announced that the DC business has been sold, subject to legal completion. The MSP business is continuing to go forward on a growth strategy, following the completion of the sale, the DC business will be a critical supplier of the MSP business (as well as a Customer). There will also be a transitional services agreement (TSA) whereby the MSP back office will support the spun-out DC business for a period of circa 12 months. In light of the above, Redcentric are seeking an experienced TSA Project Manager to join our Procurement Team on a fixed term contract basis, which is expected to last for a period of up to 18 months, in order to oversee and deliver a range of internal projects supporting the transition services agreement (TSA) and overseeing the relationship with Redcentric Data Centres as a critical supplier, as well as tackling a number of procurement related cost saving initiatives. This role will be pivotal in coordinating cross-functional stakeholders, ensuring seamless transitions between suppliers, and embedding new contractual arrangements efficiently and effectively. The ideal candidate will combine strong project management discipline with an understanding of procurement processes, supplier management, and business transformation, ideally having gained previous experience within a managed services organisation or similar environment and potentially even having been involved in a carve out business through a transition process. Key Responsibilities: Key duties will include, but are not restricted to the following: Act as TSA Manager Purpose: Act as the central figure responsible for managing the overall TSA relationship between the two organisations. (Redcentric MSP and Redcentric DC) Responsibilities: Own and set up the end-to-end TSA governance and delivery. Act as the primary point of contact between the two companies, Redcentric MSP and Data Centres. Lead, manage and co-ordinate the delivery of commitments to DC under the TSA, involving liaison with multiple functional teams in MSP. Monitor service delivery, SLAs, costs, and timelines. Escalate and resolve disputes or performance issues. Oversee TSA exit planning and transition to steady-state operations. Act as TSA PMO Purpose: Provide governance, tracking, and reporting structure. Responsibilities: Maintain TSA tracker (services, SLAs, end dates, extensions). Identify, assess, and manage project performance, risks and issues, implementing mitigation strategies as required and reporting to Leadership Team. Support documentation and change control. Coordinate cross-functional dependencies and exit readiness. Act as Contract Manager Purpose: Ensure contractual compliance and support negotiations. Responsibilities: Interpret TSA clauses and resolve disputes. Manage amendments, extensions, and termination notices. Ensure alignment with broader separation agreements. Change & Communications Lead Purpose: Manage stakeholder communication and change impact. Responsibilities: Communicate TSA timelines, changes, and risks. Support handover to permanent service providers. Manage expectations across both organizations. Plan for Exit Purpose: Plan and execute exit from the TSA. Responsibilities: Define and track exit milestones. Coordinate cutover activities and decommissioning. Other Project Management/Procurement Initiatives Purpose : Support the Procurement Director in the delivery of other procurement related cost saving initiatives. Responsibilities: Lead and deliver multiple ad-hoc projects within the Procurement function, ultimatelycreating efficiencies and cost savings, ensuring successful delivery to agreed timelines, budgets, and scope. Provide oversight and strategic review of MSA performance and effectiveness Person Specification: The successful candidate will have the following skills/attributes and experience: Proven experience in project management, ideally within a procurement, supply chain, or business transformation environments. Strong organisational and planning skills with the ability to manage multiple projects simultaneously. Excellent stakeholder management and communication skills, with the ability to influence and engage across all levels. Demonstrated experience in managing transitions, supplier onboarding/offboarding, or service migration projects. Strong analytical and problem-solving abilities. Proficiency in project management tools (e.g., MS Project, Smartsheet, Asana, or similar). Solid understanding of procurement processes and contract lifecycle management. Highly collaborative and team-oriented approach. Detail-focused with a proactive mindset. Comfortable working in a fast-paced and evolving environment. Strong sense of ownership and accountability for delivery. Hours of work The companys standard hours of work are 9.00am 5.30pm with one hour for lunch, Monday to Thursday, and 9.00am-3.30pm on a Friday, however due to the nature of the role, flexibility will be required. It is essential for this role that the candidate is able to travel on occasion within the UK and work away from home when business needs dictate. Please note this is a 18 Month Fixed Term Assignment. UK based only. TPBN1_UKTJ

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