Account Manager Bids SEMH SEND
2 days ago
Brent
Account Manager Bids SEMH/SEND Pay:£18,000.00 - £21,000.00 per year (30k-35K FTE) 3 days per week About OCEM OCEM (Overcoming Challenges through Education & Mentoring) is a London-based tuition organisation supporting pupils with complex needs across London and the South-East. We work closely with families, schools, and local authorities to provide bespoke tuition packages for children and young people, many of whom have SEND and/or SEMH needs and require a flexible, trauma-informed approach to learning. Role Purpose The Bid Writer (Tuition Packages SEND/SEMH) is responsible for producing high-quality written tuition proposals (packages) in response to referrals and commissioning requests. Your work will clearly set out how OCEM will meet a pupils identified SEND and/or SEMH needs while also detailing a structured plan for academic progress . You will turn pupil profiles, EHCP outcomes, school reports and professional advice into compelling, compliant, pupil-centred bids that reflect OCEMs values and demonstrate impact. Key Responsibilities Bid Writing & Proposal Development Produce bespoke written tuition packages for individual pupils, aligning provision to EHCP outcomes and/or identified SEMH needs. Translate complex information (e.g., reports from EPs, SALT, OT, CAMHS, school documentation) into clear, persuasive proposals. Ensure each bid includes both: A needs-led plan (SEND/SEMH strategies, engagement, regulation, routines, risk awareness), and An academic plan (baseline, targets, sequencing, subject focus, assessment and progress measures). Write in a professional tone suitable for local authority commissioning, schools, and family stakeholders. SEND/SEMH-Focused Intervention Planning Outline practical, evidence-informed approaches to support: Emotion regulation and co-regulation Anxiety-based school avoidance Behaviour as communication Trauma-informed engagement Executive functioning, attention, and motivation Sensory needs and learning readiness Ensure bids are personalised to the pupils profile, including risk considerations, learning environment recommendations (home, community, centre-based), and timetable structure. Quality Assurance & Compliance Maintain a high standard of written quality: clarity, accuracy, grammar, and alignment to OCEMs frameworks and safeguarding expectations. Use internal templates and style guides while tailoring content to each pupil. Ensure proposals include all required commissioning elements (e.g., hourly rates if applicable, staffing, start timelines, delivery mode, reporting frequency, review points). Support audit-readiness by keeping accurate records and version control. Stakeholder Liaison & Information Gathering Work closely with Operations, DSL/Safeguarding, tuition coordinators and case managers to gather information needed to write strong bids. Where needed, clarify missing information (pupil context, preferred delivery model, risk factors, timetable constraints, therapy recommendations). Liaise professionally with local authorities, schools and parents/carers (as appropriate) to support timely submission. Continuous Improvement & Impact Track outcomes and feedback to improve bid quality and win rate. Build a library of high-impact wording, case studies, and intervention examples aligned to common needs and outcomes. Contribute to developing OCEMs offer documents, capability statements, and standard responses for frameworks. Person Specification Essential Proven experience producing high-quality written proposals, bids, case documentation or funding applications (education, SEND, health/care, or public sector desirable). Strong understanding of SEND and/or SEMH and how needs impact access to learning. Ability to write clearly, persuasively, and compassionately about complex pupil profiles. Excellent organisation and attention to detail; able to manage multiple bids with tight deadlines. Confident working with sensitive information and maintaining confidentiality. Strong communication skills and ability to work cross-functionally. Desirable Experience writing for local authority commissioning, education frameworks, or EHCP-related provision. Knowledge of UK SEND code of practice / EHCP outcomes writing. Understanding of trauma-informed practice and relational approaches to engagement. Experience in tutoring, teaching, pastoral, SENCO support, or education provision planning. Familiarity with analysing pupil data and producing measurable targets. Key Skills & Behaviours Warm, professional, and pupil-centred Highly literate with a sharp eye for structure and detail Able to balance compassion with clarity and accountability Proactive and solutions-focused under time pressure Values-led, with strong safeguarding awareness What a Typical Bid Covers (Janine can help here) Pupil overview and context Identified needs (SEND/SEMH) and barriers to learning Proposed provision model (hours, location, structure, staffing) Engagement and regulation plan (SEMH strategies) Academic plan (subjects, baseline, targets, sequencing) Specialist strategies and reasonable adjustments Measuring progress (academic + engagement) Reporting and review schedule Safeguarding/risk considerations Start timeline and implementation plan Success Measures (first 36 months) Consistent production of high-quality, on-time bids Improved bid acceptance/win rate and stakeholder feedback Clear, measurable targets and strong alignment to EHCP outcomes Strong internal relationships and efficient bid turnaround processes Benefits Hybrid working and flexible hours (role dependent) Training and CPD in SEND/SEMH, safeguarding, and proposal best practice Opportunity to shape OCEMs written offer and impact reporting TPBN1_UKTJ