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At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.Be part of Gloucestershire Hospitals, explore your future with us today.Job overviewThis is a varied and influential role within the Digital Administration team in Digital, Technology & Insights (DTI). The postholder will play a key part in providing, and ensuring, high-quality administrative support across DTI teams, through day‑to‑day leadership, providing specialist expertise and through acting as deputy for the Admin and Procurement Manager.The postholder will also support the Admin and Procurement Manager in ensuring that administrative and procurement processes, systems, and policies are consistently reviewed, embedded, and continuously improved to maximise efficiency, effectiveness, and compliance.This is an excellent opportunity for an experienced administrator to lead on the development and enhancement of Digital administration and procurement practices, while providing proactive, high‑quality support across DTI teams, contributing to the overall performance and delivery of the department.Main duties of the job- Digital & IT procurement administration support- Asset and Contract Management Support- Administer the ordering of departmental hardware and software,- Take a senior role in supporting the DTI admin team with day-to-day administration activities- Ensuring that day to day management, prioritisation and organisation of workloads is achieved by effective planning and monitoring- To provide efficient and confidential support to DTI and Senior Managers within the Department- Leadership & Teamwork: Provide coaching, training and mentoring to staff as requiredWorking for our organisationWe take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.Detailed job description and main responsibilitiesKey Knowledge & Experience- Strong organisational, analytical, and communication skills- Experience in supporting IT asset management, procurement processes, and administration within a large organisation, ideally in healthcare or public sector- Extensive administrative experience- Knowledge or experience of process development and continuous improvement- Knowledge of software licensing and compliance processes- Proficiency in Microsoft Office tools- Ability to work under pressure, prioritise workloads, and use initiative to solve problems- Commitment to upholding Trust values: Caring, Listening, ExcellingKey Responsibilities- Digital & IT procurement administration support. Ensure that all orders, invoices and recharges are correctly processed and documented and that all exceptions are monitored to resolution, and resolve any queries that may delay payment.- Asset and Contract Management Support: Work with the Admin & Procurement manager to support the proactive day-to-day management of software and hardware assets- Administer the ordering of departmental hardware and software, including supplier and customer liaison, stock and distribution management (receipt and delivery), and associated record keeping- Take a senior role in supporting the DTI admin team with day-to-day administration activities, ensuring efficient administrative support across DTI, and senior leadership teams.- Ensuring that day to day management, prioritisation and organisation of workloads is achieved by effective planning and monitoring- Support Admin & Procurement manager with recruitment and induction/training of staff as required- To provide efficient and confidential support to DTI and Senior Managers within the Department by delivering a comprehensive, high quality administrative service that will enable them to perform their role effectively and maximise their time efficiently.- Work within Trust and department guidelines, policies, practices and procedures- Leadership & Teamwork: Provide coaching, training and mentoring to staff as required. Support the Admin & Procurement Manager is cultivating a motivated, high-performing team culture and contribute to continuous improvement and change management initiativesPlanning and Organisation- Ability to organise, prioritise, and productively undertake allocated workload in a logical and efficient manner, often under pressure and with competing demands- Supporting the development, implementation, and monitoring of local policies, procedures, and systems to optimise administrative, asset, and procurement processes- Maintain accurate records, databases, and filing systems, ensuring data quality and compliance with organisational standards- Able to react to interruptions, adapt to unpredictable work patterns, and respond flexibly to changing priorities and requirements- Methodical, accurate, and thorough approach to work, ensuring compliance and high standards in all organisational activities- Proactively seek efficiencies, cost savings, and process improvements, and promote change to secure continuous improvements.Person specificationQualifications & TrainingEssential criteria- GCSE (or equivalent) in English and Maths- Evidence of Continuous Professional DevelopmentDesirable criteria- ITIL Certification (Foundation) or other relevant professional qualificationExperienceEssential criteria- Extensive experience of Admin/Business Support- Experience of coaching, supporting or mentoring others- Experience of procurement administration processesDesirable criteria- Knowledge of Hardware and Asset Management- Warehouse/stock management experience- Experience of supporting continuous improvement and/or change managementWe reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based systemFollow us on social media: InstagramLinkedInFacebook

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