Corporate event manager jobs in IsleworthCreate job alerts

Company Description The Mercure?& Ibis?London Earls Court hotel is a newly renovated property in Southwest London. The property is a large conferencing & group hotel?comprising?a total of 508 keys, across two distinct brands within Accor,?Mercure?&?Ibis. As the property is a combo there are?282 Mercure rooms?&?226 Ibis rooms. The London Suite is the main ballroom for all types of events,?extremely versatile and plays a pivotal role in the propertys overall performance. The London Suite is divisible into nine separate meeting rooms, which when combined can be one of the largest pillar-free spaces in London for events up to 1,200 guests. The F&B outlets in the property have been created by?PARIS SOCIETY . ?The F&B space named?Barnabys?is perfect for social events and either the Barnabys Kitchen or Barnabys Lounge Bar can be semi or completely privatised for groups, events or?additional?catering / meeting space for larger residential bookings and functions. Our promise iscaring and impeccable service. We nurture real passion for service and achievement beyond limits. Our mission istomake the impossible possible to realise your dreams. Job Description POSITION OVERVIEW The Assistant Events & Groups Manager supports the Senior Events & Groups Manager in the day-to-day management, supervision and development of the Events & Groups team. This role acts as a key support between the Senior Manager and the Events & Groups Executives/Coordinators, helping to ensure enquiries are handled efficiently, proposals are issued on time, business is converted and contracted correctly, and all event planning information is communicated accurately to the hotel operations team. Previous team Management experience preferred. The Assistant Events & Groups Manager will help coach and support the Events & Groups team, acting as a point of guidance for daily questions, workload prioritisation, standards, systems and customer service delivery. They will lead by example in enquiry handling, conversion, planning, upselling and attention to detail. The role requires strong organisational skills, commercial awareness, excellent communication and a proactive approach to supporting both the team and the client journey from initial enquiry through to post-event follow-up. They will assist the Director of Sales & Marketing to energise and drive the team with closing days, demand generation weeks and other sales initiatives. There will be a focus on driving standards across the team which includes but not limited to; BEOs quality, maintaining & evolving E-proposals/proposals, data tracking (promotions & cross sells) and financials - post masters (PMs), deposits payments & schedules and monthly hotel credit meetings. The Senior Events & Groups Manager will provide excellent customer service during every element of the event or group enquiry process, taking the initial enquiry, negotiating rates, contracting and pre event, during event and post event planning. They will need to be dynamic and have good attention to detail coupled with strong selling, negotiation & organisational skills. Good communication skills are required to coordinate with relevant hotel departments as well as the customer to ensure a seamless and consistent high level of service throughout the sales & event cycle. They will recognise opportunities to maximize revenue through upselling, conversion, and drive repeat business. The Senior Events and Groups Manager takes personal responsibility to adhere to sales and event brand standards for enquiry handling, event planning, pre & post-event. Duties : Deputise as Groups and Events Manager in the absence of the Senior Groups and Events Manager Support the day-to-day supervision, coaching and development of the Events & Groups team, ensuring enquiries are distributed, prioritised, followed up and converted effectively. Review turned-down enquiries and identify opportunities to create alternative offers, including different dates, flexible packages, adjusted room hire, minimum spend options, bedroom allocations or revised catering proposals. Review cancelled and lost business opportunities, identifying alternative solutions, future opportunities and conversion strategies to maximise revenue and retention. Contact clients to re-open the conversation and explore future event opportunities at the property. Work with the Senior Events & Groups Manager and Commercial Office Manager to identify need periods, black-out dates, quiet dates and tactical opportunities where the Events & Groups team can proactively generate demand, and assist in creating the M&E Strategy and communicating strategic changes over the Meeting and Events team Support proactive sales activity by reaching out to past clients, agents and event organisers with relevant offers, seasonal packages, availability updates and new event opportunities. Review lost business reports and identify trends, competitor feedback, pricing objections or date flexibility that could help improve future conversion. Amend, create and design templates for the team to utilise when quoting and responding back to clients Support the Senior Events & Groups Manager in the daily supervision of the Events & Groups team, helping to ensure enquiries are distributed, followed up and converted effectively. Act as a first point of support for Events & Groups Executives/Coordinators with daily queries, workload management, client communication, proposals, contracts and event planning requirements. Handle own portfolio of events and group enquiries, including taking initial enquiries, preparing proposals, negotiating rates, issuing contracts, collecting deposits and coordinating pre-event details. Support the Senior Events & Groups Manager with complex or high-value enquiries, VIP events, large groups, multi-day events, city-wide demand, sporting events, awards dinners, buyouts and other key opportunities. Assist with the checking and distribution of BEOs to ensure all operational departments receive accurate and timely event information, especially in absence of Event Co-ordinator Attend, support and (where required) lead BEO meeting in the absence of the Senior Events & Groups Manager. Ensure BEOs are completed to a high standard, with accurate details relating to timings, room setup, catering, AV, accommodation, billing, special requests and client expectations. Work closely with hotel operations, including F&B, kitchen, front office, reservations, finance and housekeeping, to ensure smooth event and group delivery. Support the team in identifying upselling opportunities across bedrooms, meeting rooms, catering, AV, private dining, packages, upgrades and additional hotel services. Help maximise revenue by supporting conversion, cross-selling, upselling and repeat business opportunities. Assist in maintaining and improving e-proposals, standard proposal templates, menus, packages and sales collateral used by the Events & Groups team. Support the management of financial processes, including deposits, payment schedules, PM accounts, billing instructions and client credit requirements. Support with the creation and amendment of Delphi reporting to ensure accurate records Maintain accurate records in Delphi and other hotel systems, ensuring all activities, notes, contracts, BEOs and financial information are updated correctly. Assist with monthly credit meetings and support the team in ensuring outstanding balances, deposits and payment schedules are followed up correctly. Help track team performance against monthly, quarterly and yearly targets relating to catering revenue, room hire, group room nights and total event revenue, through weekly BOB Meetings and Updating trackers Support the Senior Events & Groups Manager and Commercial Office Manager with sales initiatives, black-out dates, demand generation activity and promotional campaigns. Provide coaching and guidance to the Events & Groups team, supporting training, best practice sharing and continuous improvement. Support team meetings, BOB meetings, BEO meetings, weekly catch-ups and performance reviews where required. Ensure all client communication is professional, timely and aligned with hotel standards. Build strong client relationships and deliver excellent customer service throughout the full event and group journey: enquiry, proposal, contract, planning, event delivery and post-event follow-up. Support the Senior Events & Groups Manager in maintaining brand standards for enquiry handling, event planning, pre-event communication and post-event feedback. Handle client challenges or operational issues professionally, escalating to the Senior Events & Groups Manager when required. Assist in resolving client concerns and operational challenges promptly and professionally, escalating where appropriate. Support regular team meetings, business-on-the-books reviews, performance discussions and continuous improvement initiatives. Support the maintenance of Accor brand standards and departmental procedures across enquiry handling, event planning, event delivery and post-event feedback processes. Additional Information PERKS FOR YOU Competitive salary Entitle of 28 holiday days (bank holidays included) Employee benefit card offering discounted rates in Accor Hotels worldwide Develop your talent through learning programs by the Academy Accor Free Bonus Breaks Voucher Friends & Family Rates Eye Test Vouchers Private Healthcare Opportunity to grow within your property and across the world Friendly working Environment Ability to contribute to the local community and make a difference through our Corporate Social Responsibility activities, like Planet 21 Candidates must have the right to work in the UK TPBN1_UKCT

Club Receptionist - Canary Wharf, London.Third Space is a collection of luxury health clubs in London; individual in style, bound by a common philosophy: to provide outstanding fitness spaces that members feel are their own.Our people are the creators that bring the space to life.We're a team of mot

Regular social events, team activities, and fitness sessions. Manager of the Year - Helle Jensen - Cateys 2024. Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024.

We're a little bit classic, a little bit rebellious and always full of character! From buzzing social spaces to unforgettable dining and events, we create stays that feel vibrant, personal and anything but ordinary.

As Trade Marketing Manager, you will:. Support the Senior Trade Marketing Manager with annual budget planning and proposals. Deputise for the Senior Trade Marketing Manager when required.

Regular social events, team activities, and fitness sessions. Manager of the Year - Helle Jensen - Cateys 2024. Food & Beverage Manager of the Year - Pedro Paulo - Hotel Cateys 2024.

Receptionist - Bloomsbury, London.The Zetter is a quiet celebration of intimate spaces, timeless imperfection, and unapologetic British eccentricity.Our boutique hotels, townhouses, and parlours are rooted in London’s most characterful neighbourhoods, offering guests more than a place to stay —

We have a superb opportunity for a.As Spa Receptionist, your duties will include welcoming guests and members to the spa, making spa bookings, upselling treatments and spa products, show rounds, cashing up and general day-to-day spa reception duties.You will have a friendly and outgoing personality

Taunton Hospital | Customer | Bank | Part time.Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.As the UK's largest Healthcare Charity, we're here to help look after the well

This is a casual, part-time role offering flexible working.As a Bank Receptionist at a Barchester care home, you'll provide the warm welcome that helps to make sure every resident and visitor feels at home with us.As the first point of contact for almost everyone who comes to the home, you'll have a

Marketing & Business Development Manager. Marketing & Business Development Manager. The Marketing & Business Development Manager will take a lead on business development, client development and marketing activity for the international Commodities group.

For this Event Build & Overlay Manager role we are seeking candidates who have proven experience in leading the installation of temporary builds, overlay and infrastructure from within an event setting. This Event Build & Overlay Manager position is an exciting opportunity to join a fast-gro

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Creative Food & Events Manager. Experience delivering creative food or event concepts (desirable).

Reporting to the Office Manager you will be the first point of contact when clients come into the office.

Rapport Team, based in the vibrant.In this role, you will be the first point of contact for our multi-tenanted office building, welcoming tenants and visitors with warmth and professionalism.Your role is vital in creating a positive, lasting impression while delivering exceptional service in line wi

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The hotel boasts an impressive ballroom and seven versatile meeting spaces for events.

We're looking for a dedicated Senior Conference & Events Operations Manager to help lead the day-to-day delivery of catering services at Excel London - one of Europe's largest and most successful venues, hosting some 400 events per year!. Senior Conference & Events Operations Manager - Excel London

The Technical Events Manager is responsible for achieving the revenue and profitability goals of an assigned location(s). This role will report to the Area Manager, Cluster TEM or Regional Operations Manager.

We are seeking an experienced Conference & Events Operations Manager to join our established team of 8 Conference & Events Operations Managers, collectively responsible for the seamless planning and delivery of high-profile conferences, exhibitions, banqueting, and live events. Work collaboratively

The Sunday Times Top 10 Best Places to Work for in 2024-2026 and Hotel of the year London at the 2024 AA Hospitality Awards.We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and cr

Senior Event Operations Manager. Our client is a leading luxury event caterer, delivering exceptional food, service and event experiences across London. Due to continued growth, they are looking for an experienced Senior Event Operations Manager to join their operations team.

Business Development Manager - Juul Labs.

Responsibilities: Leading and delivering marketing campaigns across digital channels, partnerships, and events Creating engaging content for social media, blogs, and promotional materials Managing and growing the brands social media presence Building relationships with motorcycle clubs, influencer

Rapport team with our exciting new client.In this role, you'll be the face of the front-of-house experience, leading a small team and setting the standard for exceptional service.You'll take ownership of the reception operation, support one team member day-to-day, and make sure every guest interacti

Firmdale Hotels is a collection of award-winning luxury hotels located in the heart of London and New York.Renowned for our unique design, exceptional service, and warm hospitality, we pride ourselves on creating memorable experiences for our guests.Each of our properties, including the vibrant Soho

The role will be working with the School Business Manager providing administrative support to them and the main office.

Park Plaza Victoria London Hotel is a leading Meetings and Events Hotel (17 Meeting & Conference rooms) in Central London, located within walking distance of Victoria Station, Park Plaza Victoria London is the best residential conference hotel in London for up to 500 delegates, and offers everything

J Sheekey, an institution situated in Leicester Square, is an iconic seafood restaurant celebrated for its rich heritage, exceptional cuisine, and unwavering commitment to providing an extraordinary dining experience.With a history dating back to 1896, J Sheekey has been a favourite among Londoners,

Smartwatch Solutions is a growing security services supplier providing CCTV, Security Guarding and associated security services to clients across the construction industry and UK infrastructure.Our year on year growth means we need more people with the right attitude to help us deliver our services

Temporary Receptionist / Front of House Administrator Location: [Insert Location] Hours: Monday to Friday, 9:30am - 4:30pm Contract: Temporary Pay Rate: £13.We are currently recruiting on behalf of our client, a well-established Financial Services company, for a Temporary Receptionist / Fr

Receptionist / Front of House Host.Job Description Haz Restaurant.The Receptionist / Front of House Host is the first point of contact for all guests entering Haz Restaurant.This role ensures a warm welcome, organised guest flow, efficient seating, and professional communication at all times.The Ho

Hotel Indigo K West Shepherds Bush.From seamless check-ins to tailored recommendations, youll create meaningful moments that make our guests stay unforgettable.So if this sounds like you, then come join the pre-opening team as we get ready to open our doors in February 2026!.Hotel Indigo is about cr

Dorsett Canary Wharf, one of the newest 4-star hotels within the Dorsett Hospitality International portfolio, is located in the vibrant heart of Canary Wharf, London a strategically important district for financial, media, and business services.We are currently seeking Front Office Associates to jo

Drawing inspiration from mid-century Italian elegance, Harry's beckons you to experience its warm ambience, where rustic charm seamlessly blends with culinary excellence amid rich, dark wood accents and the heartfelt spirit of traditional Italian hospitality.Our establishments are sanctuaries of Ita

Founded in 2003 Wasabi's vision is to lovingly create and serve delicious Asian food for a busy nation.Wasabi Home Bento the grocery channel.Building on that success, the grocery business broadened its reach to.September 2022, followed by exciting launches in.Wasabi grocery has seen phenomenal growt

Our client is seeking an experienced Event Manager to join their team. Deliver events on-site, working alongside the wider operations team. Key Attributes * Proven experience managing outdoor, experiential or challenge events.

Are you ready to become the welcoming face of one of London's most prestigious hotels? Firmdale Hotels invites you to join our highly successful team at the Covent Garden Hotel as a Receptionist.Our award-winning hospitality group is renowned for its beautifully designed boutique hotels, exceptional

Discover a boundless path at Meli, where opportunities for growth and development are endless.Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family.About Meli White House Hotel NW1 3UP.Meli White House is a modern and elegantly ne

Rapport team with our exciting new client.In this role, you'll be the face of the front-of-house experience, leading a small team and setting the standard for exceptional service.You'll take ownership of the reception operation, support one team member day-to-day, and make sure every guest interacti