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This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking a professional Duty Manager, to support the bar management team (AGM and GM) in leading our team of hospitality superstars to deliver operational and customer service excellence at The Oasis Bar and Terrace in the heart of the Canary Wharf estate Oasis Bar & Terrace is an all new venue launching in June 2024, and will become London's most loved alfresco bar located in the heart of Canary Wharf. Appealing to a broad audience due to its location, size, dual offering of the ground floor and terrace spaces and open-air environment, this venue can host many local corporate post-work get-togethers and small to medium corporate events. The venue operates over a ground floor and terrace level which is open air. About you: You're passionate about hospitality and people. You are task oriented and thrive in a place where you feel like you are part of a family and can grow your career. You know your role is crucial to the highest possible level of customer focus, engaging with the patrons with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. Your experience as a duty manager will enable you to work with the GM and AGM to lead the overall team from the front, monitor the daily operations, lend guidance and support to the team and work to constantly improve the service levels, training, and staff moral. Your character and approach will be just as important as your skills and experience, with an eye to the detail of your role, the venue and your personal appearance. Finally, and most importantly, you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high-volume, high-energy environment; manage multiple tasks and stakeholders with ease. Grandstand Events (London) Ltd loves a good, can-do attitude and someone who is ready to roll up their sleeves as part of the team. Your character and approach will be just as important as your skills and experience. Your main responsibilities will include: Host and serve our guests, leading from the front behind the bar, setting the tone and standard for our customer service excellence first approach. Support the management of all business aspects of the bar, such as keeping a current liquor licence, taking inventory, and reordering supplies, monitoring budgets and sales targets. Training and coaching staff to provide excellent service to our guests. Supporting the creation of effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours. Enforcing quality and safety controls Function as a brand ambassador at all times, adept at engaging with a diverse range of personalities and stakeholders including but not limited to staff, landlord’s representatives, partners and guests. Managing and leading from the front during promotional events Diffusing tense situations between guests or staff members to prevent safety or legal issues, ejecting unruly persons, if needed Maintaining a fun, safe atmosphere for guests, understanding and bringing to life the company culture. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
Are you an experienced Assistant General Manager looking for your next challenge? Do you have a passion for delivering outstanding Guest Experiences and an interest or curiosity in crafted pasta? If YES, then read on. We are excited to be searching for our next superstar Assistant General Manager in London! A little bit about the role: No two days are ever the same here at La Nonna; As our new Assistant General Manager, you will assist the General Manager in all aspects of running our London Venue, including directing and coordinating operations, financial management, compliance with building regulations, and managing People & Culture. Some of the other areas you will oversee include: - Providing leadership alongside the General Manager. - Managing rota scheduling, planning for both day-to-day operations and corporate events in collaboration with Business Development. - Directing operational procedures to maximize guest experience, striving for an exceptional, five-star level of entertainment for all guests, and leading initiatives to improve the venue’s social media ratings. - Championing the venue’s health and safety, ensuring compliance, providing training, conducting risk assessments, and acting as a primary first aider during shifts. - Collaborating closely with People and Culture on the employee life cycle, employee relations, and team development, positively impacting the venue's culture. - Focusing on procurement, building relationships with suppliers and contractors, and managing stock. - Striving for improvement in all areas of the business, including people management, financial performance, health and safety, and service standards.
We have a fantastic opportunity for a motivated and hardworking Assistant bar manager for a private hire venue. With guest satisfaction at the forefront of what we do, you will assist in the smooth and efficient running of corporate events, birthday parties and weddings working alongside the bar manager to consistently deliver a high standard of service and customer satisfaction.
Job details: Pay: £12.50 per hour (with generous bonus system if targets are hit) Job Type: Full-time, +40 hours per week. Permanent. Overview: Are you a Black Sheep? Got an itch to shake up the established order and offer something new and exciting to customers everywhere? So do we! Maybe we can help each other out... We are looking for a store Supervisor who wants to take the next step in their career and grow with a progressive and expanding company: we will support you during your journey with Brewing and Sensory trainings at SCA level, Cuppings of specialty grade Arabica and Robusta coffees from around the globe, as well as Leadership and Management training through the Black Sheep Coffee Management Development Programme. We don't complicate things here at Black Sheep Coffee... We're offering the chance to work with some of the best people who simply love what they do. What you'll be doing: It is our mission to rid the world of boring, average tasting coffee and who better to lead the crusade. As Supervisor, you will be an expert in all thing's coffee, in crafting unforgettable service experiences and driving practical and theoretical coffee knowledge within the shops. You will lead your team with a passion, acting as a support for them as well as the rest of the management team. You will not only be the fountain of knowledge when it comes to coffee, but you'll also assist in driving sales through operational support. What you'll need: The Supervisor plays a critical role in ensuring brand standards and high-quality coffee drinks during the service, that's why we want people who have: passion and experience within the specialty coffee industry, a customer-oriented positive attitude, the diary to accommodate flexible shifts, ability to lead and inspire the team during busy hours, a basic knowledge of training and experience in supporting shop management, experience with manual espresso machine and dialling in grinders to extract the maximum flavour from every coffee bean. About Black Sheep Coffee: Founded by Eirik & Gabriel, university flat mates, who quit their jobs to #LEAVETHEHERD and embark on exciting coffee journey. Their mission is to challenge the establishment, take down the big corporate brands, and rid the world of boring, average tasting coffee. Black Sheep Coffee is the only retail coffee company in the world to serve 100% specialty grade Robusta Coffee in a market dominated by Arabica. We buy coffee directly at the plantations ensuring the picking, drying, and washing process adheres to the strictest of guidelines for a sustainable model that protects the environment, and everyone involved. All our venues boast an immersive urban experience combined with music and arts and an after-work scene where coffee inspired cocktails and local spirits come together. We also support the homeless community through our free coffee boards in all our locations. The Perks: Weekly cash plan (money when you need it) Flexible hours (no zero hours contracts) Grow your career with advanced coffee training Free coffee while working Discounted food and drinks Rewards for wowing your team or your customers Employee Assistance Programme for when you need advice or assistance A collaborative, creative, and inspiring working environment Socials including Friday night drinks and pizza nights Training and opportunity to progress your career Free food item on shift Bonus Scheme to boost your monthly earnings Join us in leaving the herd behind and apply today! Job Types: Full-time, Permanent Pay: £12.50 - £13.50 per hour Expected hours: +40 per week Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Flexitime Sick pay Store discount Schedule: 8 hour shift Every weekend Holidays Night shift Weekend availability Supplemental pay types: Bonus scheme Performance bonus Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Application question(s): Can you make world class coffee’s with latte art? Experience: Coffee: 3 years (required) Stocktaking: 1 year (required) Language: English (required) Licence/Certification: Food Hygiene Certificate (required) Work authorisation: United Kingdom (required) Work Location: In person
Full-Time and Part-Time positions available! Drawing on a Nordic aesthetic, top quality food and drinks are served alongside an exciting music programme in the unique space of a redeveloped Victorian railway station. Situated next door to Hackney Central Station on Amhurst Road, Oslo is a vibrant hub to meet and greet, and a night time destination for socialising, eating and enjoying an array of music. Key Responsibilities: 1. Main Tasks & Responsibilities • Greet Customers and answer inquiries and make suitable recommendations. • Take orders, check identification if appropriate, and record all drinks orders accurately through the till. • Prepare and serve cold beverages, such as beer, wine and cocktails. • Serve all products within the high quality standards as set out by Management. • Slice fruits, vegetables, and garnishes for use in beverage service. • Demonstrate use of retail equipment, such as espresso machines, cocktail shakers and bar utensils. • Maintain high levels of cleanliness and sanitisation within all work areas, utensils and any other beverage preparation equipment.
ROLE : Hospitality Assistant - Monday - Friday - 40 hours a week - We are currently seeking a highly skilled and experienced VIP Head Waitress to join our corporate office located in Victoria Embankment. The ideal candidate will have a background in fine dining and banquet service within a five-star hotel setting. Responsibilities: - Provide exceptional service to VIP clients and executives in a professional and polished manner - Manage a team of wait staff and ensure smooth operations during events and dining services - Maintain a high level of attention to detail and anticipate the needs of guests - Collaborate with the culinary team to ensure seamless coordination of food and beverage service - Uphold the highest standards of service and professionalism at all times Requirements: - Previous experience in a fine dining and banquet service role within a five-star hotel - Excellent interpersonal and communication skills - Ability to lead and motivate a team - Strong organizational and multitasking abilities - Flexibility to work Monday to Friday, with mostly evening shifts - 8-hour shifts, totaling 40 hours per week Benefits: - Annual salary of £28,500 - 28 days of holiday, including bank holidays - Pension scheme - Overtime pay and sick pay benefits -No weekend. If you are a dedicated hospitality professional who thrives in a fast-paced corporate environment, we invite you to apply. Please submit your resume and references for consideration.