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Citadines Holborn-Covent Garden is seeking a confident Maintenance Technician to become part of our Team. Our properties operate 24/7; therefore, the department works on an early or late shift, on a rotating basis. You will report to the Maintenance Manager, supporting towards providing our guests with memorable experiences of the city. As our Maintenance Technician , you will be responsible for: Implementing all policies, standards and procedures for Water Hygiene, Energy Conservation and Control, Fire Prevention and other Safety Programmes, and Effective Preventative and Routine Maintenance Inspections Maintaining and repairing all mechanical service pumps, valves, boilers, calorifiers, AHU and auxiliary plant Maintaining and repairing heating, ventilation and air conditioning equipment as directed Attending fire alarm calls and acting as part of a fire fighting team leader in conjunction with the Duty Manager Accurately recording work, stock levels, shift activities, in the appropriate logs and reporting to senior management when required Processing handover in line with Company guidelines To be successful in the role of Maintenance Technician , we require: Previous experience in a similar role Ability to bring the guest experience to life throughout the hotel Willingness to learn and work with IT systems quickly Strong technical and time management skills A good command of English is essential, a second language is advantageous This is your opportunity to be part of our team as a Maintenance Technician . We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Time Management, Multitasking, Organisation Skills, Attention to Detail, Technical Skills, Customer Focus, Team Work, Communication Skills, Problem Solving

GROUP OPERATIONS MANAGER – LONDON HQ As Group Operations Manager, you will play a pivotal role in shaping and executing the operational strategy across a diverse portfolio of properties. You will lead initiatives that drive commercial performance, elevate guest experience, and embed operational excellence at scale. Acting as a strategic partner to senior leadership and cross-functional teams, you will ensure that operations are agile, brand-aligned, and future-ready. The position is based full-time at our London Bridge Head Office, with occasional property visits. THE STAGE IS SET The stage is set for something different. We don’t run conventional hotels; we build places with character and intent. What began as a small UK aparthotel portfolio has grown into a European collection recognised for design and atmosphere - and we’re now entering a new chapter. As we redefine the brand and evolve our identity, we’re focused on creating spaces that feel compelling, contemporary, and truly distinctive. Locke leads with bold expression; Cove by Locke refines that same spirit into a quieter, more streamlined approach. Guests come to rest, work, or escape. Comfort is a given - great beds, hot showers, genuine service. But we aim to create moments that feel memorable and a little unexpected, bringing back the sense of mood hospitality often lost. This is our backdrop. We’re on an exciting journey step on stage and play your part. THE WORK IN YOUR HANDS Operational Strategy & Excellence Lead the design and implementation of scalable operational frameworks, SOPs, and policies that drive efficiency, profitability, and service excellence. Continuously benchmark operational standards against industry best practices, ensuring innovation and relevance. Develop and maintain a centralised knowledge base for property teams, enabling consistent execution and rapid onboarding. Supplier & Contract Management Own group-level supplier relationships, ensuring performance against SLAs and commercial targets. Lead strategic sourcing and tendering processes to optimise cost and quality. Monitor market trends to mitigate risk and leverage opportunities for cost control and value creation. Ability to navigate and negotiate contracts. Revenue Growth & Commercial Impact Drive non-room revenue (NRR) initiatives in collaboration with GMs, identifying new monetisation opportunities across the guest journey. Partner with Finance and Revenue teams to enhance profitability through data-driven decision-making, budgeting, and forecasting. Lead cost optimisation programmes without compromising brand or service standards. Guest Experience & Brand Integrity Champion a guest-first culture, embedding brand values and service ethos across all touchpoints. Oversee brand audits and quality assurance programmes, ensuring consistency and excellence across the portfolio. Deliver actionable insights to improve guest satisfaction and investor value. Cross-Functional Leadership Act as a strategic liaison between Operations and functions including Marketing, HR, IT, and Development. Lead operational input into digital transformation, ESG initiatives, and systems implementation. Influence cross-departmental projects to ensure operational feasibility and long-term scalability. Stakeholder & Ownership Relations Serve as the primary operational contact for ownership groups, delivering transparent, data-led reporting and strategic updates. Align property-level goals with broader business objectives through collaboration with corporate teams. Naturally this is not intended as an exhaustive list of duties. Other duties as reasonably required will form part of this job description. THE FIRE YOU CARRY Bachelor’s degree in Hospitality, Business Administration, or related field (or equivalent experience). Advanced certifications in operations, project management, or leadership are advantageous. YOUR PROVEN TRACK Minimum 5 years’ experience in hospitality operations. Proven track record of delivering profit enhancing results and operational transformation. Strong commercial acumen and experience managing budgets, KPIs, and supplier contracts. Exceptional communication, stakeholder management, and strategic thinking skills. Comfortable working in a fast-paced, high-growth environment with regular travel. WHAT WE LOOK FOR We’re here to rethink what a modern lifestyle hotel can be. That takes pace, creativity, and people who enjoy working with purpose. If you’re comfortable with change, motivated by ideas, and focused on crafting meaningful guest experiences, you’ll do well here. We value individuals who can hold a vision, appreciate atmosphere, and want their work to have impact. Skills can be taught. Mindset can’t. There’s no single template for success here - just the right approach and willingness to grow.

Role Overview The Harrow Dental Practice Ltd is seeking a qualified and dedicated Dentist to join our established dental practice in Hornchurch, Essex. Our practice provides a comprehensive range of NHS and private dental services, including general dentistry, preventive care, restorative dentistry, cosmetic treatments and dental implants. We are committed to delivering high-quality dental care tailored to the individual needs of our patients. The successful candidate will be responsible for providing comprehensive dental examinations, diagnosing oral health conditions, developing appropriate treatment plans and delivering a wide range of general and restorative dental treatments. The role involves managing patients' ongoing dental care, promoting preventive dentistry and working closely with our experienced team of dentists, dental hygienists and dental nurses. We are looking for a dentist with excellent clinical skills, sound professional judgement and a strong commitment to patient care, who can contribute to maintaining the high clinical standards and reputation of our practice. Duties • Conduct comprehensive dental examinations, assess patients' oral health and diagnose dental conditions, including tooth decay, periodontal disease and other oral health problems., • Develop and implement individual treatment plans based on patients' clinical needs, medical histories and oral health assessments., • Provide a range of general and restorative dental treatments, including fillings, crowns, bridges, root canal treatments, tooth extractions and other appropriate dental procedures., • Interpret dental X-rays and other diagnostic information to support accurate diagnosis and effective treatment planning., • Deliver preventive dental care and provide patients with professional advice on oral hygiene, dietary habits and maintaining long-term oral health., • Assess and manage patients presenting with dental pain, infections and other dental emergencies, providing appropriate treatment or referrals where necessary., • Explain diagnoses, treatment options, associated risks and costs to patients, ensuring informed consent is obtained before treatment., • Monitor patients' progress following treatment and arrange appropriate follow-up appointments to ensure continuity of care., • Maintain accurate and comprehensive clinical records, including examination findings, diagnoses, treatment plans and procedures undertaken., • Work closely with dental hygienists, dental nurses and other dental professionals to coordinate patient care and ensure the effective delivery of dental services., • Identify cases requiring specialist dental treatment and arrange appropriate referrals for orthodontics, endodontics, periodontics, oral surgery or dental implants., • Ensure all clinical procedures comply with General Dental Council (GDC) standards, Care Quality Commission (CQC) requirements, infection prevention and control procedures, and relevant health and safety regulations., • Keep up to date with developments in dentistry and participate in continuing professional development to maintain and improve clinical knowledge and skills. Who Are We Looking For • A recognised degree in Dentistry (BDS, DDS or equivalent)., • Current registration with the General Dental Council (GDC) and eligibility to practise dentistry in the UK., • Relevant clinical experience in general dentistry, including dental examinations, diagnosis, treatment planning and restorative dental procedures., • Experience in providing both NHS and private dental treatments would be desirable., • Strong clinical judgement and the ability to deliver safe, effective and patient-centred dental care., • Excellent communication and interpersonal skills, with the ability to explain dental procedures and treatment options clearly to patients., • A compassionate and professional approach to patient care, particularly when treating anxious patients or those requiring additional support., • Good organisational skills and the ability to manage patient appointments, treatment plans and clinical records effectively., • Ability to work independently while collaborating effectively with dental nurses, hygienists and other members of the dental team., • A commitment to maintaining high professional standards, patient confidentiality and continuing professional development.

Be you. At work. Here at Locke, we create spaces where you can be you – and we don’t just mean our design-led aparthotels. From front desk to back office, on-the-ground to behind-the-scenes, our team makes Locke what it is. Forget demographics: we’re building a community of the culturally curious. The forward-thinking. The ever-questioning. Locke is growing. With new openings across the UK and Europe coming up, we’re at an exciting time in our young life. Want to get stuck in? Roll up your sleeves and let’s go. We're looking for a Food & Beverage Supervisor to join our team at Locke at Broken Wharf, London. JOB OVERVIEW To co-operate and work with departmental colleagues and team members across the business, carry out tasks as designated and manage the day-to-day practical aspects of customer service in an organised, structured and professional way. The F&B Supervisor leads the team on shift from the front, coordinates with the kitchen and bar teams, provides high standards of customer service and product quality, handles customer complaints, and ensure compliance with health and safety regulations. To carry out all tasks and procedures in line with statutory requirements and ensure that customer service is provided in line with the business and performance objectives of the Hotel. DUTIES AND RESPONSIBILITIES Service Delivery: Creating tell-your-mates experiences that makes guests want to keep coming back. Lead, coach, and encourage the F&B team in taking responsibility for service standards. Welcoming guests, directing them to their tables, and ensuring a clean and inviting space. Presenting menus, answering questions about dishes and beverages, and accurately record orders. Delivering food and beverages promptly and efficiently, ensuring proper presentation and temperature. Be a system specialist on Mews POS able to upload and edit product and pull reports as necessary. Refill drinks, clear used plates, and maintain a clean and organised dining area. Process payments, whether by credit card or room charging. Supervise seamless daily operations, balancing efficiency with high service standards. Delegate effectively so everything runs smoothly Monitoring customer satisfaction, interacting with guests, and addressing complaints or concerns promptly. Follow company policies and procedures to ensure that customer service processes run smoothly and the customer is satisfied. Liaise with other departments such as operations, reservations, and finance to ensure issues are resolved efficiently and within agreed service level agreements. Oversee guest satisfaction - seek feedback to continuously improve service delivery. Execute relevant cost control measures while maintaining a premium guest experience. Identify upselling opportunities and present them to the team. General Operations & Team Support: Work flexibly across multiple areas depending on business needs. Support events, activations, and lifestyle programming. Ensure public areas remain clean, inviting, and on-brand. Maintain a positive, supportive, and inclusive team environment. Follow all hotel policies, safety procedures, and brand standards. Other: While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates. REQUIRED KNOWLEDGE, SKILLS & EXPERIENCE FOR THIS ROLE Qualifications: A High School diploma or equivalent qualification is desirable. Experience: Similar relevant experience at a supervisor or senior server level in a food and beverage service environment. Demonstrated ability to deliver excellent customer service and ensure guest satisfaction Experience with inventory control and stock management is beneficial. Excellent communication and interpersonal skills are vital for interacting with employees, customers, and other departments. Skills: Motivating, training, and supervising employees to achieve operational goals and maintain high standards. Effectively organising and prioritising tasks, especially during peak hours. Addressing employee issues and customer complaints in a calm and professional manner. Understanding budgeting, inventory control, and cost management. Tracking inventory levels, ordering supplies, and minimising waste. Adjusting to changing demands and environments and being flexible in their approach.

Full-Time Store Manager – Dessert and Coffee shop We are looking for an experienced, motivated, and hands-on Full-Time Store Manager to lead the day-to-day operations of our busy coffee shop and bakery. This role is ideal for someone with a strong background in Dessert and coffee, bakery, and hospitality management who can take full ownership of the store. You'll be responsible for leading the team, driving business growth, maintaining exceptional customer service, managing stock, and ensuring the store operates efficiently every day. We're looking for someone who doesn't just manage the business—they improve it by identifying opportunities, increasing sales, maintaining high standards, and creating a positive team culture. Key Responsibilities • Take full responsibility for the overall running and performance of the store., • Lead, train, motivate, and manage the team to deliver exceptional customer service., • Recruit, onboard, and develop staff while managing rotas, attendance, and performance., • Ensure the highest standards of coffee preparation, bakery presentation, food quality, cleanliness, and customer experience., • Manage daily operations, ensuring smooth service during busy periods., • Oversee stock control, ordering, supplier relationships, and inventory management while minimising waste., • Monitor sales performance and implement strategies to increase revenue and profitability., • Ensure products are displayed attractively and maintain excellent merchandising standards., • Resolve customer concerns professionally and maintain a welcoming environment., • Ensure full compliance with food hygiene, health & safety, and company procedures., • Manage cash handling, daily reporting, and store administration., • Work with senior management to identify opportunities for growth, improve operational efficiency, and increase customer satisfaction. Essential Requirements • Proven experience managing a coffee shop, café, bakery, or similar hospitality business in UK, • Strong knowledge of speciality coffee, barista operations, and bakery products., • Experience leading, managing, and developing staff in a fast-paced environment., • Excellent leadership, communication, and organisational skills., • Strong understanding of stock control, ordering, and cost management., • Commercial awareness with the ability to drive sales and improve profitability., • Ability to work under pressure while maintaining high standards., • A proactive, hands-on approach with excellent problem-solving skills., • Passion for delivering outstanding customer service and creating a positive workplace culture. Desirable Skills • Barista training or coffee industry experience., • Experience with bakery production or bakery retail operations., • Food Hygiene Level 2 or 3 certification., • Experience using EPOS systems and stock management software. What We Offer • Competitive salary based on experience., • Career progression opportunities within a growing business., • Staff discounts., • Ongoing training and development., • Supportive and friendly working environment. Job Type: Full-Time Salary: Competitive, based on experience.

Sous Chef Hotel California, London, UK Join Hotel California's culinary team as a Sous Chef and become an integral part of our mission to deliver exceptional hospitality with warmth and genuine passion. We are seeking a talented and dedicated Sous Chef who shares our commitment to excellence and takes pride in creating memorable culinary experiences for our guests. About Hotel California Hotel California is where hospitality comes alive. We're not just a hotel – we're a home for people who genuinely love this industry. Known for warm, heartfelt service and vibrant energy, we've built a place where guests feel welcome and staff feel valued. Every shift matters, every team member counts, and every day is an opportunity to create something meaningful together. Our commitment to unparalleled service and meticulous attention to detail reflects the highest standards of luxury hospitality. The Role As Sous Chef, you will work alongside our Head Chef to lead kitchen operations and ensure the consistent delivery of outstanding culinary excellence. You will supervise kitchen staff, maintain exacting food quality and presentation standards, and contribute to menu development that reflects our commitment to sophistication and elegance. Key Responsibilities: Assist the Head Chef in planning menus and developing innovative dishes that maintain our reputation for culinary excellence Supervise, mentor, and develop kitchen staff, fostering a collaborative and professional environment Ensure all dishes consistently meet our exacting standards for quality, taste, and presentation Maintain strict food safety and hygiene protocols in full compliance with UK regulations Manage kitchen inventory, ordering, and costs while preserving our quality standards Oversee food preparation and cooking operations during service shifts Maintain cleanliness, organization, and proper maintenance of kitchen equipment and workstations Take full control of kitchen operations in the absence of the Head Chef Lead staff training and development initiatives, promoting a culture of continuous improvement Uphold Hotel California's values of warmth, professionalism, and unwavering dedication to guest satisfaction About You You are a skilled culinary professional with proven leadership experience and a genuine passion for delivering exceptional food. You possess strong technical expertise, meticulous attention to detail, and the ability to thrive in a fast-paced environment. Your dedication to hospitality and commitment to excellence align perfectly with our culture. Essential Requirements: Minimum 3+ years of proven experience as a Sous Chef or in a senior kitchen position Strong knowledge of food preparation techniques, kitchen operations, and menu planning Excellent leadership and team management skills with the ability to inspire and develop staff Food Hygiene and Safety Certification (Level 3 or equivalent) Ability to work under pressure and maintain composure during service Strong communication and organizational skills Genuine passion for culinary excellence and continuous improvement Flexibility to work shifts, including evenings and weekends as required Desirable Qualifications: Experience working in luxury hospitality or fine dining establishments Knowledge of classical French cuisine techniques Experience with menu costing and kitchen management software Culinary qualifications (NVQ Level 3 or equivalent) Why Join Hotel California? At Hotel California, our team members are our greatest asset. We foster an environment where professional growth is encouraged, excellence is celebrated, and every member of our team feels genuinely valued. You will work alongside a passionate culinary team, develop your skills further, and contribute to creating unforgettable experiences for our guests. We are committed to your success and offer genuine opportunities for continuous learning and career progression within our organization. If you are a dedicated culinary professional who shares our values of warmth, professionalism, and dedication to excellence, we would love to hear from you.

🎹 GENERAL MANAGER - BERINGERS All-day brasserie and piano bar | London City Island, E14 Full-time | Salary plus tips and service charge | [Bonus Scheme | Immediate start In 1895, a man called Guy Beringer wrote a letter to the press complaining about Sunday lunch. He had a point. Victorian Sundays meant getting up early for a heavy, joyless meal, usually while regretting the night before. Beringer proposed something better: push the whole thing back to midday, combine breakfast and lunch, and let people linger. He called it brunch. His argument was never really about food. Breakfast, he wrote, suits solitude. Brunch is cheerful, sociable, talk-compelling. It sweeps away the worries and cobwebs of the week. He finished with a postscript that we've taken rather seriously: beer and whiskey are admitted as substitutes for tea and coffee. We named the place after him. Beringers is our attempt to build brunch the way he actually meant it - not a queue and a 90-minute table turn, but a long, unhurried, sociable affair that starts with coffee and has no particular obligation to end. ☕ FOUR MONTHS IN We opened on London City Island at the start of this year, and it has gone better than we hoped. The room has found its people. Residents who come in every week. Tables that book at midday and are still there at six, having moved from brunch to a bottle of wine to the terrace for a spritz. Late nights at the bar where nobody's watching the clock. The regulars know our team by name and, increasingly, know each other. Our opening team has built something genuinely special from a standing start, and we're proud of them. Now we want to take it to the next level - and for that we need a General Manager. 🍸 THE VENUE All-day brasserie. Doors at 7am for coffee and the Pantry, through brunch and lunch, into a full evening menu. Signature dishes people come back for: Duck and Egg Waffles, the wild mushroom omelette, Nduja Toast. Piano bar. A baby grand at the heart of the room, live performances several times a week, and a proper cocktail list. Our Piano Plates are the signature - tapas-style sharing dishes built to be picked at slowly with a drink in the other hand. Terrace. Where a long lunch quietly becomes an evening. Events. Concert Nights, Uncork and Unwind wine tastings, tribute evenings, festival collaborations, private hires and the 1895 Club membership programme. There's a calendar, and it's growing. Full table service throughout. This is a restaurant, run properly. 🎶 ONE THING THAT MATTERS MORE HERE THAN MOST PLACES Music sets the room. It's the single biggest lever you have over how Beringers feels, and we take it seriously. The right playlist at 8am is not the right playlist at 8pm. Sunday afternoon is not Friday night. Knowing when to lift the room, when to let it settle, when to turn it up because the bar has found its second wind - that's a craft, and we want a GM who has it. You'll also work with our resident musicians and programme the live schedule alongside our events team. If you've ever changed a playlist mid-service because the room needed something else, you'll know exactly what we mean. 🚀 THE ROLE You'll take full ownership of Beringers City Island, reporting directly to senior management. Running the floor. Leading service from the pass to the door, at the standard we've set. Present in the room, known to the regulars, hands on when it counts. Leading the team. Recruiting, training, developing and retaining a front of house team that's already good and can be better. Rotas, structure, clear standards and a culture people want to stay in. The commercial side. Full P&L accountability: revenue, GP, labour cost, stock and controls. You'll be given real numbers, real targets and real autonomy to hit them. Growing covers. Building the reservations book, the regulars, the events diary and the 1895 Club. Making a busy Tuesday as good as a busy Saturday. Working with the kitchen. A genuine partnership on menu development, execution and consistency. The unglamorous but essential. Food safety, health and safety, licensing, compliance, reviews and everything else that keeps a venue running properly. Shaping what's next. Menus, events, ideas, the evening offer. We're four months old. There's plenty still to write, and we want a GM with opinions. 🔥 WHAT WE'RE LOOKING FOR • Proven experience as a General Manager, or a strong Assistant GM or Restaurant Manager ready to step up, • Genuine restaurant background - full table service, food-led, quality-driven, • Real commercial confidence. Comfortable with a P&L, labour percentages, GP and stock, • A leader people want to work for. We'd rather hear about a team you developed than a team you managed, • A natural host who understands that regulars are built one conversation at a time, • Instinctive about atmosphere - music, lighting, pace, energy, • Bar and cocktail knowledge, or the enthusiasm to get properly involved, • Personal Licence holder preferred, or willing to obtain one, • Someone who wants to build something rather than maintain it You do not need a piano bar on your CV. You need to care about rooms that feel good and people who come back. WHAT WE OFFER • Salary reviewed as the site grows. (Inc. performance bonus scheme), • Tips and service charge, • Real autonomy. This is your site to run, not a script to follow., • A group that's growing. Beringers Wandsworth opens this winter, and The Bull Group also runs Lockdown, Supershakes, The Observatory and The Eleventh Hour across London. We promote from within wherever we can, and there's a genuine path here for someone who wants one., • A Sunday & Monday close at 5pm, which in an all-day restaurant is rarer than it sounds, • Food and drinks on shift, plus discounts across every venue in the group, • Involvement in menu development, supplier tastings and the events programme, • Direct access to senior management. Small group, short decision chain, ideas get heard., • 28 days holiday ⚡ WHY THIS ONE Most General Manager jobs in London are about maintaining something that already exists. This one is four months old, in a growing group, with a story worth telling, a room people are already protective of, and enough left to build that your fingerprints will be all over it a year from now. If that's the job you've been waiting for, we'd like to hear from you. 👋 HOW TO APPLY Hit apply and send us a short message about why you'd be good for this GM role at Beringers. We read every application and reply to everyone. From there it's a short call, then we'd love to have you in - see the venue, meet the team, have a coffee and a proper conversation about where Beringers goes next. Beringers, 45 Hope Street, Leamouth Peninsula, London E14 0QG. Part of The Bull Group.

Bar Manager | Hotel California, London, United Kingdom Hotel California is seeking an experienced and dynamic Bar Manager to join our vibrant team in London. In this role, you will lead our bar operations with excellence and passion, creating unforgettable experiences for our guests while developing and motivating a dedicated bar team. You will embody our commitment to warm and genuine service and contribute to a work environment where every team member feels valued and every shift counts. About Hotel California: Hotel California is where hospitality comes to life. We are not simply a hotel – we are a home for people who truly love this industry. Renowned for our warm and genuine service and dynamic energy, we have created a place where guests feel genuinely welcomed and staff feel truly valued. Every team member plays a crucial role in our success, and each day presents an opportunity to create something meaningful together. Key Responsibilities: Oversee all aspects of bar operations, delivering exceptional service that meets our high standards of quality and customer satisfaction Lead, mentor, and develop a team of bartenders and bar staff, fostering a positive and collaborative work environment Manage stock control, monitor inventory levels, and place supplier orders while negotiating favorable terms Develop and implement innovative beverage menus and seasonal promotions that engage and excite our guests Maintain accurate financial records, manage budgets, and optimize profitability while preserving quality standards Ensure full compliance with licensing laws, health and safety regulations, and company policies Address guest feedback and complaints with professionalism and grace, turning challenges into opportunities for excellence Collaborate with department heads to create cohesive and memorable guest experiences across the hotel Provide regular financial reports and performance updates to senior management Stay informed of industry trends and innovations, continuously improving our bar offerings What We're Looking For: Proven bar management experience with a strong foundation in premium beverage service Demonstrated leadership abilities with a track record of success in developing and motivating hotel teams Comprehensive knowledge of wines, spirits, cocktails, and current bar industry trends Strong financial skills with hands-on experience in budgeting and cost management Excellent communication and interpersonal skills with the ability to build rapport with guests and staff Flexibility to work varied shifts, including evenings, weekends, and holiday periods Qualification in hotel management or equivalent hands-on experience in a similar role Genuine passion for creating memorable guest experiences and commitment to exceptional service Why Join Hotel California: At Hotel California, we believe great hospitality starts with a great team. We are committed to providing professional growth opportunities, recognizing excellence, and fostering a work environment where you are proud of your work. If you are passionate about the hospitality industry and eager to be part of something meaningful, we would love to meet you. Join our team where every shift counts, every team member matters, and every day is an opportunity to create something special.

QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

Bar Manager We are seeking an experienced and dynamic Bar Manager to oversee all aspects of our bar operations. The ideal candidate will have a passion for hospitality, excellent people management skills, and a deep knowledge of beverages and bar operations. Key Responsibilities: Oversee daily bar operations and ensure high standards of service and product quality Recruit, train, schedule, and manage bar staff, fostering a positive and productive team environment Develop and implement innovative drink menus and seasonal specialties that align with current trends and customer preferences Manage inventory, place orders with suppliers, and control costs while maintaining product quality Monitor bar revenue and expenses, analyze sales reports, and implement strategies to increase profitability Ensure compliance with health, safety, and liquor licensing laws and regulations Handle customer feedback and resolve complaints promptly and professionally Collaborate with the kitchen and restaurant management team to ensure seamless service Organize and promote special events to attract customers and increase revenue Maintain a clean, organized, and safe bar environment Qualifications: Proven experience (3+ years) in bar management or similar role Strong knowledge of wines, spirits, cocktails, and current industry trends Excellent leadership, communication, and interpersonal skills Financial acumen with experience in budget management and cost control Proficiency in bar POS systems and inventory management software Valid food safety and alcohol service certifications Ability to work in a fast-paced environment with changing priorities Availability to work evenings, weekends, and holidays as needed

Citadines Holborn-Covent Garden London is seeking a confident and experienced Accounts Assistant to become part of our Team. You will report to the Assistant Residence Manager, supporting the property and centralised Finance team with bookeeping duties and administrative support. An Accounts Assistant is responsible for: Ensuring invoices and credit notes are raised and posted Processing invoices and reconciling Processing commission invoices from travel agents Requesting authorisations and raising discrepancies with the relevant person/department Being responsible for petty cash records and completion Reconciling credit card accounts Assisting the Finance Team with month end processes Preparing accruals and bad debt provisions Assisting with the timely and effective collection of all debts Participating in credit control meetings as required To be successful in the role of Accounts Assistant, we require: At least two years’ experience in a similar bookkeeping role, ideally within the hotel sector Completed or studying for a bookkeeping qualification such as AAT or other equivalent qualification A self-motivating attitude to work autonomously yet have a team orientated mindset Effective communication skills in written and spoken English Proficient level of numerical, administrative and IT Skills Experience with the Property Management System RMS is advantageous This is your opportunity to be part of our team as an Accounts Assistant. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us Citadines is a brand of The Ascott Limited. At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Trading as: Citadines by The Ascott Limited Required skills: Organisation, Numerical, Time Management, Decision Making, Attention to Detail, communication, Problem Solving