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At Bread&Truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of Store Manager in our esteemed establishment. Job Overview: We are on the lookout for talented individuals with a minimum of 1 year of management experience and strong recommendations. As store Manager, you will be responsible for the daily operations, ensuring the running of the store is smooth and efficient, while also training and developing the team. This role is fundamentally about optimizing store operations through effective training, instruction, and development, ensuring a high level of customer satisfaction and maintaining the quality standards that Bread&Truffle is known for. Responsibilities: Daily Operations: Oversee and manage all areas of the store, ensuring that daily tasks are carried out effectively and efficiently. Training and Development: Ensure the team is adequately trained and developed to perform their roles to the highest standard. Hygiene and Cleaning: Maintain high standards of cleanliness and hygiene across the entire store and team, ensuring all team members hold a valid Alimentas Hygiene Certificate. Inventory Management: Take charge of the store's entire stock process, ensuring correct counts, smooth deliveries, adherence to FIFO principles, and efficient communication and analysis regarding stock. Waste Reduction: Continuously work to minimize product and ingredient waste, ensuring optimal product handling and quality by the team. Shift Planning: Produce a comprehensive monthly shift plan for all employees, managing and updating any unforeseen alterations efficiently. Requirements: At least 1 year of relevant management experience. A track record of excellence in previous roles. Food Safety Certificate or the ability to obtain one promptly. Why bread&truffle ? Joining our team means becoming a part of a vibrant and expanding company with tremendous potential for personal and professional development. If you believe you have the passion, skills, and vision needed for this role, apply with your full CV to explore further. We eagerly await your application and look forward to the possibility of you joining our exceptional team. Let’s make some bread&truffle magic together! Previous experience as assistant manager in the food industry is necessary. Job Type: Full-time Salary: £32,000 - £ 35,000 ( + BONUS )
Company Name: Wood and Beyond Job Title: Sales and Customer Service Executive Location: London, NW11 Salary: £25000 - £27,000 depending on experience Optional – Bonuses on achieving targets. We are a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering friendly and challenging environment. The Role: Sales over the phone, show room and on live chats. General office administration Taking inbounds calls and selling products, benefits and any special offers. Providing after sales care and logistics Process orders from A-Z Booking deliveries Preparing deliveries support documents Preparing samples when/If required and posting them The Successful Candidate: Excellent English communication (verbal and written) skills Highly organized, good administration skills Excellent attention to detail Good knowledge of Microsoft Office Excellent telephone manner Enjoy working within a target-driven team environment Team player and highly motivated Previous experience in a customer-facing role/ office management Previous sales experience Previous experience in the industry/flooring company (wood/tiles/carpet) BA in a related subject Company: a dynamic and rapidly growing company specializing in home interior products and based in North West London, UK, offering a friendly and challenging environment. Hours: Mon-Fri 09:00-17:30, Saturday/Sunday 11:000- 16:00 ( When required) Reports to: Office and operation Manager Starts date: ASAP Summary: Administration, Sales, and Customer Service Executive is needed to join our international team, to provide customer service and logistics, sales, and administration support.
At bread&truffle, we craft Italian sandwiches with love and are currently seeking a vibrant, ambitious, and dedicated individual to fill the role of kitchen Team Member at our** New Shop Opening In King Cross .** Position Overview: As a Team Member, you will play a crucial role in bridging the gap between team members and upper management, Acting as a “buddy” supporting any new members of your team and helping them with their induction and training. This role calls for a dedicated individual who will assist the Assistant and Store Manager in ensuring a seamless operation, while also empowering our team to provide exceptional service and products. Key Responsibilities: - Support Daily Operations: Assist in overseeing and managing all areas of the kitchen alongside the Kitchen Manager Manager, ensuring tasks are completed effectively. - Team Leadership : Guide and motivate team members to excel in their roles, contributing to the high standards Bread&Truffle is renowned for. - Training Support: Assist in the training and development of team members, ensuring they uphold the exceptional standards of service and product quality. - Hygiene and Cleanliness: Aid in maintaining top-notch cleanliness and hygiene across the kitchen, ensuring all team members comply with necessary standards. - Inventory Assistance : Support the management in maintaining accurate inventory, ensuring adherence to FIFO principles and smooth communication regarding stock levels. - Customer Satisfaction: Consistently work towards enhancing customer satisfaction by ensuring we provide excellent service and high-quality products. Requirements: - At least 1 year of experience as a supervisor/team leader role in the food industry. - Proven ability to motivate and lead a team. - Food Safety Certificate or the ability to obtain one swiftly. - Excellent communication skills. Why Choose to Work with Bread&Truffle? As part of our family, you will enjoy significant personal and professional growth opportunities. We believe in nurturing talent and providing a supportive and vibrant work environment. Be a part of our journey in offering exquisite Italian sandwiches crafted with utmost care and love. Join us, and let's spread the Bread&Truffle magic together!
Eventual planning and paying attention to detail, elevating customer needs and wants and amplify digital marketing features to encapsulate our wedding planner products and services. We are a E-commerce provider of catering services, dresses, chocolate gifts, wedding cakes via a bridal website on-line store. Our customer base includes venues, in relation to location we work in the UK, integrating data to achieve personalisation and customer leads. Our catering services, range from honest foods from business owners located in South Yorkshire and South East London. Explore a diverse role, building communication skills, passion and purpose to engage with customers to meet clients and their requirements. Have a good understanding of customers wants and maintain leadership qualities, including organisation skills and consider proposals in terms of problem-solving and being able to address budgets and problems as they arise.
Seeking Growth in Men’s Hairdressing? Join Our Dynamic Team at Odyssey Male Grooming Full-Time & Part-Time Positions Available Awarded twice into the finals on Modern Barber Awards and Salon Awards for [Best Client Experience] Odyssey Male Grooming, a newly established business with state-of-the-art décor, is located in the heart of Shoreditch. As a creative hub specializing in Men’s hairdressing, colour, and cuts, we are looking for talented individuals with a creative, energetic, customer relationship and positive approach to join our team. Qualifications: -Minimum of 5 years of barbering experience (In-house training available if required) - Strong communication skills - Current knowledge of men’s hair trends and products - Passion and enthusiasm for the craft - Professional and approachable demeanour - High customer service skills - An existing client base is advantageous - Confident in approaching men's long hair What We Offer: - Opportunities for growth in full-time or part-time roles - Staff discounts on products - A relaxed yet professional work environment - Competitive compensation with potential increases based on performance and client retention If this opportunity aligns with your career goals, we would be delighted to hear from you. Thank you Harps Bhogal
Shine S Cleaning Ltd is looking to grow our team with people who share our energy and enthusiasm for our customers. We are having an exciting opportunity for an experienced, multi-talented and highly skilled Domestic Cleaner to perform a variety of tasks associated with the maintenance of a safe, clean and hygienic environment. Shine S Cleaning is looking for a woman for work in the field of cleaning, regular addresses, full-time work. 15-30 hours, depending on how many hours you want to work The ideal person should have 2 years minimum experience within a household performing general cleaning / Laundry / Ironing. CENTRAL LONDON AREA We are offering · £13 per hour depending on experience Main Responsibilities The successful House Cleaner will undertake the following duties: · Vacuuming · Dusting · Sweeping · Ironing · Mopping of floors, corridors and rooms · Ironing and laundry · Ensure the bathrooms and toilets are cleaned · Ensure that cleaning materials are safely stored · Maintain a clean, safe and hygienic work area at all times. You need to follow instructions and procedures pay attention to detail , take responsibility for your own work & be able to work unsupervised The salary is £ 13 / h, the position is Self-employed, paid every week after an invoice from you. Requires English at working level, NIN, UTR, BANK Account, settlement status, experience, good transport orientation !!! Qualifications Housekeeping, 2 years (Required) DBS Checks The Ideal Candidate If our Cleaner position is right for you and you match our criteria of highly honed skills and qualities - please apply today with no hesitation, we want to hear from you! Job Type: Part-time Part-time hours: 16 per week Salary: £13.00 per hour Job Type: Part-time Pay: £13.00 per hour Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (preferred) Experience: cleaning: 1 year (required) Language: English (preferred)
Our modern Japanese bar restaurant, based in Notting Hill, is looking for a friendly and competent waitress/waiter. Since the quality of our service is crucial to success the right applicant must have previous experience in a similar high end establishment. Good command of English is essential. You should be adept at working in fast-paced, unpredictable environments. responsibilities Greet customers upon entrance Prepare dining tables by arranging condiments, kitchenware and decorations Help patrons select dishes by answering questions about foods and drinks, describing house specialties and identifying appropriate drink pairings Take orders to kitchen staff and notify them of any special requests or dietary needs Deliver food to guests in a timely manner and attend to the needs of guests throughout the dining process skills Excellent verbal communication skills General maths skills Great customer service and conflict-resolution skills, and a commitment to professionalism Ability to work on your feet for hours at a time Excellent teamwork ability Working with us offers you a superb range of benefits including: Paid holidays Support with professional development an
Job Description: - Manage and supervise a team of retail associates, providing guidance and support to ensure excellent customer service - directly supervises and coordinates the activities of sales and related workers - establishes and monitors work schedules to meet sales and productivity targets - liaises with managers and other departments to resolve operational problems - determines or recommends staffing and other needs to meet sales and productivity targets - Maintain inventory levels and ensure accurate stock management Requirements - Strong time management skills with the ability to prioritize tasks effectively - Proven track record of achieving sales targets and driving results - Excellent administrative and organizational skills - Exceptional communication skills, both verbal and written
Packaging food for delivery companies including UberEats and JustEat. Maintaining cleanliness of the public eating area. Taking customer orders. Frequently managed the tills and front area independently.
Join our team as a Sales Assistant at Maxin Fried Chicken, where you will play a crucial role in delivering exceptional customer service and ensuring a positive dining experience. In this position, you will be responsible for assisting customers with their orders, managing the till, and maintaining the cleanliness and organisation of the shop. We seek a motivated individual who thrives in a fast-paced environment and is committed to upholding our high standards of service.
Hey there! We are bei London, a high-end boutique hair salon in the heart of London, just 3 minutes’ walk from Parsons Green tube station on the District line. Our beautiful space has a cosy and calm atmosphere that'll make you feel right at home. We're on the lookout for some seriously talented stylists and colourists to join our growing team of hair specialists. If you've got a passion for transforming tresses and making clients feel like royalty, we want to hear from you! Here's what you'll be doing: · Delivering top-notch customer service tailored to each client's needs, while building lasting relationships. · Upholding our values by using organic, eco-friendly hair products that are kind to both your clients and the planet. · Cutting, styling, and colouring hair for men, women, and kids – no mane is too tame or too wild for your skills. · Conducting in-depth consultations to understand each client's unique needs, whether it's a fresh cut, a vibrant new colour, or a rejuvenating treatment. · Providing expert advice and recommending our fabulous hair products to our lovely clientele. · Working full-time with flexible hours, averaging around 5 days a week from Monday to Saturday. So, if you're: · A qualified hairdresser with at least 2 years of experience under your belt · Passionate about hair styling and colouring, and eager to take your career to new heights · Friendly, polite, and professional, with a knack for making clients feel special · Someone who thrives in a social, team-oriented environment Then we want to hear from you! Drop us a line, and let's chat about joining our fabulous team.
Hello! We are Napoli on the road Chiswick! ABOUT US: Michele Pascarella started his business by revolutionizing London’s pizza scene with his Ape Piaggio, crafting wood-fired pizzas across the city. Renowned as the pioneer of contemporary high-crust pizza in the UK, Michele remains committed to using only seasonal ingredients, resulting in a menu that evolves every three months to respect the environment and what nature offers to us. Recognized with prestigious awards like 1st place in 50 Top Pizza Europa 2024 and Michele Pascarella Pizza Maker of the Year 2023, we pride ourselves on delivering the finest quality pizza and dining experience. WE ARE LOOKING FOR A PASSIONATE AND AMBITIOUS FRONT OF HOUSE TEAM MEMBER WHO IS READY TO START ANYTIME SOON!:) JOB DESCRIPTION: Greet and escort customers to their tables. Present menu and provide detailed information when asked (e.g., ingredients, or potential food allergies). Take accurate food and drink orders using our POS system. Communicate order details to the kitchen Serve food and drinks accurately and efficiently. Check dishes and tables for cleanliness and presentation. Deliver bills and collect payments. Communicate effectively with supervisor/assistant manager/manager about any issues or queries. REQUIREMENTS: Work experience as a waiter/waitress or similar role in the hospitality industry is preferred but not essential Excellent customer service skills. Knowledge of Italian cuisine and Wines is a preferred but not essential Ability to work well under pressure in a fast-paced environment. Flexibility to work various shifts, including evenings and weekends. WHAT WE OFFER: Competitive hourly wage (£12-14 per hour) plus tips. Opportunity to work in a dynamic, award-winning pizzeria. Training and development opportunities. Free meals on shifts 50%Staff discount when dining with friends 20% for family and friends If you are looking for an exciting and friendly place to work don't hesitate to apply by sending your CV! Looking forward to meet you!
Full Time/Part time experienced host & hostess to deliver a great customer experience. We are looking for someone that is positive, flexible and hard working with good level of English. Hourly wages start from £11.50 For additional information please send across your cv and we will get back to you as soon as we can.
Description: Walker Slater is looking for a new Womenswear Assistant Store Manager to support and lead our growing business in the heart of the fashion capital, Covent Garden, London. The Assistant Store Manager will be joining part of an exciting new leadership group, who will be working closely together alongside a talented store manager and experienced area manager, building up a special team. The responsibilities of the assistant manager will include; supporting the overall performance of the store, managing inventory, visual merchandising, providing an exceptional shopping experience and leading a passionate team focused on delivering high-quality customer service. The store has built up a loyal following since 2015 and needs an enthusiastic, high energy and passionate leader ready to work hard and contribute to the leadership team of Walker Slater London. Requirements: - Ability to build and maintain relationships with customers and team members. - Experience in support training and development of sales assistants, with a history of improving employee performance. - Ability to multitask and prioritise responsibilities while maintaining a high attention to detail - Excellent communication and interpersonal skills - Flexible and adaptable, with the ability to work in a fast-paced and ever-changing retail environment - Be action-oriented and solution-driven to achieve results - A desire to build relationships and promote teamwork. - Passionate about tweed, women's fashion and ambition. Beneficial: - Any qualifications in management or business - Any links to fashion or fashion-related courses - Any strong interest in social media and active profiles - Experience as a supervisor or above Benefits: - Part of an exciting and unique team-building project - Full management training provided - Staff discounts - Generous staff uniform allowance If you see yourself in the description above but not necessarily all the credentials of an experienced supervisor or manager, please feel free to get in touch by sending a strong cover letter of why you are ready for a team leadership opportunity. Walker Slater is made up of individuals who are kind, diverse, talented and unique. We value and embrace diversity in our workforce. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. Please submit CV and Cover Letter for your application to be considered.
Great opportunity for part-time work in central London, with potential to grow to full-time. Currently scheduling shifts weekdays 1pm to 7pm and weekends 11am to 7pm. We are seeking a talkative friendly sales assistant / cashier for a small independent Gift, Souvenir and Convenient item Store. There is a secondary location that is a Boutique Gift Shop. In this position you will work independently as a Sales Cashier for the Gift & Souvenir Store located in a railway station. The ideal candidate will be very dependable, organized and self-motivated and enjoy meeting new people and providing friendly and engaging customer service. You will also be responsible for the daily setup, re-stocking and maintaining the products display. Excellent opportunity to learn and improve your skills in a caring and supportive environment. Pay rate based on experience and selling abilities. Please get in touch if you are interested and wish to learn more.
Experience in coffee, Deliver high-quality customer service at lightning speed with visually appealing presentation including latte art and Till operation.
We are currently seeking a passionate, digitally-minded Marketing Assistant/ Executive Key Responsibilities: Assisting the Center Director in marketing, PR, and promoting the Center online & offline, using various communication methods including social media. Managing, maintaining, and updating the Center's website, utilizing online tools and social media to create an influencer outreach program that generates action, maximizing publicity opportunities, and liaising with the local media. Working as part of a small team, assisting with administrative work, participating in monthly activities/functions to promote and fund-raise for the CCC. Performing ‘front of office’ duties ensuring a high level of customer satisfaction is achieved, The individual must be flexible and be prepared to deal with challenges that present themselves within the operation of the Center. Commercial acumen Qualifications and experience: Degree qualification or equivalent preferred, relative experience considered Strong verbal and written communication skills in English and Chinese (Cantonese and/ or Mandarin) Ability in communicating effectively and building strong relationships with the Centre’s members and stakeholder Proven experience in engaging social media influencers and capable of building online relationships A good understanding of the opportunities and challenges in the charity sector. Willingness to work Saturdays.
We are looking for someone with: - Previous experience as a head bartender or in a similar role is preferred - Familiarity with restaurant operations and procedures - Knowledge on stock take and stock control - Ability to work in a fast-paced environment while maintaining attention to detail - Excellent time management skills to prioritize tasks effectively - Strong cocktail bartending skills, including knowledge of classics and techniques - Exceptional hospitality skills to provide excellent customer service Your responsibilities include but are not limited to: - Oversee the daily running of the bar Making all drinks orders in a timely manner - Taking food orders and providing customers with sake/cocktail and wine pairings - Ensuring the bar is fully stocked - Ensuring good GP and stock - Open and close the bar each night
We are seeking a talented and motivated individual to join our team as an intern in the areas of design, architecture, or product engineering. This is a unique opportunity to gain hands-on experience and contribute to innovative projects focused on transparent domes and structures for various applications, including outdoor dining and event spaces. Responsibilities: • Assist in the design and development of customized dome structures. • Collaborate with senior designers, architects, and engineers to create detailed plans and prototypes. • Participate in site visits and client meetings to understand project requirements. • Support in creating presentations and visual materials for client proposals. • Conduct research on materials, sustainability practices, and innovative design solutions.
We are looking for a passionate a Shop Assistant! Why you should join us As a Shop Assistant, you will have the opportunity to be the personal advisor to our discerning customers, helping them choose the best products and keeping the shelves well stocked at all times. You will be an integral part of a dynamic and challenging work environment, where you will showcase your exceptional customer service skills and passion for high quality food. What are we offering? - Full-time job - Competitive hourly wage of £11.50 - Opportunity for professional growth within a rapidly expanding company - Challenging and collaborative work environment Requirements - Previous experience in the role of Shop Assistant or similar customer service positions - Strong interpersonal skills and customer orientation - In-depth knowledge of food products and industry trends - Ability to work efficiently and proactively in a dynamic environment ** Extra benefit** • Free meals during the shift • 20% discount in store • Referral bonus • Mystery Shopper Bonus • In the birthday every employee can request to store manager day off
We are looking for a reliable 3.5t delivery driver for a DPD . We are looking for someone who is concerned with customer satisfaction and transporting items in a safe, timely manner. We Offer: • Full uniform provided • Competitive Salary • Full-time position, Permanent • Contract based as self-employed • Company car • On-site parking The successful candidate must have: • Full and clean UK driving license (minimum 6 points) • Right to work in the UK • Professional work ethic • Knowledge of the geographical area • Customer service skills • Must be able to complete DBS check prior to start • Must be over 18 years old for insurance purposes • Experience with multi-drop deliveries is a bonus but not essential as full training will be given. If you are interested in hearing more about this job vacancy, please contact us.
The business is currently pushing the boundaries and opening new sites within their Food and Beverage offering new roles in the UK! In this Store Manager – Retail and Food & Beverage role you will be running a F&B/Retail operation within a expat community. This business sells everything from hot food, drinks & impulse convenience purchases. As Manager / Supervisor of the store, you will lead the day-to-day Operations & performance. This role will report to the Operations manager. You will need to be self-motivated & have a positive, successful attitude. Not afraid of hard work, you will be prepared to lead your team to perform successfully. Experience leading a team & managing a store is essential to this role. Experience in a management or supervisor role in supermarket retail is very beneficial. Knowledge or interest in East Asian food & beverage products is very advantageous. The roles & responsibilities of this Store Manager – Retail and Food & Beverage – · A Store Manager will be responsible for managing all operations for 1 or 2 Stores. · You will be leading an operation of 10-20 people within the Cafe/Bar, Hot Food section and Convenience Stores · You will be running 1-2 separate units · This involves taking responsibility for profit & loss, revenue, stock and service targets. · Recruitment of team, including performance monitoring, mentoring and training. · The ability to communicate effectively at all levels & ensuring that there is good customer satisfaction for all. · Ensure you train their store teams in line with company procedures and programmes. · The requirements of this Store Manager – Retail and Food & Beverage – · You will have 3 Years + experience within in management or supervisory role within restaurants, cafe, coffee shops, F&B or hospitality experience. · That you have managed your own P&L or budgets. · Leadership of people and team and making sure that you have a track record of success recruiting staff and monitoring their performance. Must be familiar with e.g. Word, Excel etc. A full clean driving licence. Must have full Right to work in the UK The process will include a telephone interview and a face-to-face meeting. We look forward to receiving your application. Please note your employment is conditional upon the Company's receipt of satisfactory references Job Types: Full-time, Permanent Salary: £27,000.00-£29,000.00 per year
LIFE AT CLAYS Clays is the premier indoor interactive clay shooting experience and cocktail bar, bringing all the fun of a British clay target shooting weekend to the city. We are the perfect place to spend time with friends or colleagues for an adrenaline-fuelled, fun-filled experience day or night. With a completely unique proposition in the competitive socialising arena, our gamified version of Olympic clay target shooting makes clay shooting safe, fun and accessible for all. We are on an exciting adventure as we expand both domestically and internationally into key global markets where the appeal for Britishness and competitive gaming has tested strongly. Careers at Clays are loaded with possibilities and as we grow our brand and business, we are also invested in developing our people, providing many opportunities for personal development and access to excellent training. We are building an amazing team of autonomous free thinkers who are passionate about creating amazing experiences for our guests. If you’re looking to join a company with a culture and working environment where integrity, fun and teamwork are prioritised, we might just be the place for you! CLAYS VALUES Just like our venues are designed for everyone, so is our workplace. We know that we can't possibly serve our diverse audiences without first nurturing and celebrating it in our people, and that's why we work hard to create an inclusive culture for everyone. We want the different perspectives, increased creativity and higher innovation that comes from diversity. So, as long as you are passionate about making a positive impact then we want to hear from you. And of course, we're looking for someone who's going to live and breathe our Clays values, which is why we framed them as a set of questions that inform what we do: Safe - Is it safe? For our team, our guests, the business, our partners. Amazing experience - Is it delivering an amazing experience? We amaze, and are amazing. We bring fun, thrill, wonder and joy and deliver an experience like no other. Always striving to surprise, delight and exceed expectations Lasting - Is it lasting? We are committed to making a positive contribution to our world, our team, our guests and our industry in a way that is sustainable and enduring. We are here for the long term, we create a strong impression and make lasting memories. There is always a part of our amazing experience to discover and we are constantly evolving. SUMMARY OF POSITION It is the Junior Sous Chef's responsibility to orchestrate and be responsible for the overall delivery of the customer experience day to day with a focus on the food oriented side of the operation. You must ensure impeccable standards, have and maintain excellent product knowledge and deliver training and support for the kitchen and front of house team. You will be responsible for supporting the Senior Sous Chef in all aspects of stock and inventory management. We are looking for a self-driven individual that strives for excellence. With experience in the hospitality industry. DUTIES & RESPONSIBILITIES Your role will include but may not be limited to the following responsibilities; To support the Senior Sous Chef to ensure the smooth running of all aspects of the kitchen including service, stock management and staffing To provide training and support to all Junior colleagues Communicate well with both kitchen colleagues and front of house colleagues Ensure the quality of the food and service delivered are at our standards and are within execution times Ensure all food safety procedures are followed daily Monitor the cleanliness of the kitchen and communicate any problems with Snr Sous Asiste in all aspects of stock management, including and not limited to, wastage, holding stock, perishable stock and consumables Ensuring delivery of colleague meals for the in-venue team daily Take initiative and demonstrate aptitude and desire to continue to further your career. Execute our Health & Safety policy SKILLS, DESIRED QUALIFICATIONS & ATTRIBUTES At least 3 years of experience within a similar role desirable Culinary diploma from a recognised institution or higher Excellent communication skills and computer skills Training and coaching skills First Aid (not essential) Competency in Stock procurement (training will be provided for our platform) Food hygiene level 2 (training to level 3 will be provided ) Understanding of Food Safety record keeping (training will be given on our platform) High volume Kitchen experience Always looking for opportunities to improve your knowledge and abilities Passionate about hospitality and creating amazing experiences A keen eye for detail with excellent written and verbal communication skills Ability to build lasting relationships with colleagues and clients Honest with strong moral principles Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary of £30,000 plus £5600 annual Tronc service charge and Tronc bonuses. Other great benefits include: Continuing career development via our Career Tree learning journey and opportunities for progression in our growing business Globally recognised qualifications as part of the Career Tree Journey funded by Clays 32 working days’ holiday pro rata every holiday year including bank holidays and an increasing holiday allocation with length of service up to a maximum of 36 days An additional Celebration Day every year to celebrate something that is important to you Generous 50% colleague discount during off peak periods and 25% colleague discount during peak periods to enjoy Clays with your friends and family Market-leading parental leave policies. In addition to your statutory rights, Clays offers all colleagues with 12 months service, 13 weeks leave at 100% pay (based on your average weekly earnings) for maternity, adoption and paternity and partner leave Health Care Cash Plan including up to £995 of reclaimable appointments & treatments and access to a Virtual GP An Employee Assistance Programme including a 24/7 employee support service and access to up to 8 counselling sessions A paid annual Volunteer Day for you to give back to your local community Choice of a Birthday Gift All colleagues are eligible to join Clays’ non-contributory Pension scheme, where we will contribute a minimum of 3% of your basic salary into the scheme and you will pay a minimum of 5% of your basic salary into the scheme Other team recognition and incentives via our Shooting Stars recognition programme Access to hospitality discounts via Hospitality Rewards Meals provided for colleagues working operational shifts in venues across mealtimes You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.
Location: Remote Position Type: Full-Time/Part-Time/Contract Department: Research and Development/Market Research Job Overview: We are seeking a meticulous and analytical Product Testing and Survey Researcher to join our team. The successful candidate will be responsible for designing, conducting, and analysing product tests and surveys to gather critical feedback on product performance, customer satisfaction, and market trends. This role requires strong research skills, attention to detail, and the ability to translate data into actionable insights that will inform product development and marketing strategies. Key Responsibilities: - Design and implement product testing protocols, including user trials, focus groups, and A/B testing. - Develop, distribute, and manage surveys to gather customer feedback on products, features, and user experiences. - Recruit and manage participants for product testing and survey activities, ensuring a representative sample. - Collect and analyze quantitative and qualitative data from product tests and surveys. - Compile detailed reports and summaries of findings, including statistical analysis and key insights. - Collaborate with product development, marketing, and customer service teams to refine products based on research outcomes. - Identify trends and patterns in customer feedback to recommend improvements or new features. - Ensure all testing and survey activities comply with ethical guidelines and data protection regulations. - Continuously refine research methodologies to improve the quality and relevance of data collected. - Stay updated on industry trends, customer needs, and emerging research techniques. Preferred Skills: - Familiarity with user experience (UX) research methods and tools. - Knowledge of advanced statistical methods or machine learning for data analysis. - Prior experience in conducting focus groups or user interviews. - Strong project management skills, with experience managing timelines. What We Offer: - Competitive salary and benefits package. - Opportunities to work on innovative and cutting-edge products. - Professional development opportunities and career growth. - Collaborative and supportive work environment. - Flexible work arrangements (remote/hybrid). How to Apply: Interested candidates should submit their resume, cover letter, and any relevant documentation