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INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC5 £26,991 - £28,665 (Pro Rata) 8 & 9 hours per week We are looking for outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems. Educated to good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations. You must also be mobile within North Lanarkshire if required to travel to other work locations. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role. Location: New Stevenston Library, Motherwell Post 1 (9 hours) Thursday 2pm to 7pm and Friday 10am to 2pm Post 2 (8 hours) Thursday 3pm to 7pm and Friday 10am to 2pm Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at ___ We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the ___ North Lanarkshire Council are Happy to Talk Flexible Working, we operate a ___ Click here to see our ___ *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the ___ Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: ___

ACTUAL CLOSING DATE: Applications must be received by Tuesday 26 May 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents. INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE. Location: Council Offices, Almada Street, Hamilton, ML3 0AA Hours: 35 hours per week Work Pattern: Monday - Thursday 8:45am - 4:45pm and Friday 8:45am - 4:15pm Salary: £37,702 - £38,779 annual salary South Lanarkshire Council offers an exciting opportunity to work in one of the largest local authority areas in Scotland. The area combines strategic urban centres as well as a network of smaller rural towns and villages set within an extensive rural area that contains attractive landscape character and built heritage assets such as the New Lanark World Heritage Site. An opportunity has arisen in the Council's Planning Service for a Planning Assistant. The successful candidate will be responsible for a varied workload of applications in one of the Council’s Development Management Area Teams, responsible for; • Processing planning, advertisement, listed building and other statutory applications; monitoring development approvals and consents and unauthorised development; providing development advice to agents, developers and landowners;, • Preparing and presenting the Council’s case at appeals, inquiries and hearings. Preparation of reports to Committees., • Contributing to the preparation of planning policies and strategies and contribution to the preparation and implementation of corporate and other Service strategies., • Liaising with other sections within the Service to provide information and assistance as required. Responding to requests for information and assistance, participate in discussions as appropriate. Provide information and advice on planning matters to members of the general public, community and other organisations, Elected Members, developers, development agencies and other services. The successful applicant should be a recent planning graduate or someone with equivalent experience in a related field and hold an RTPI accredited planning degree or a degree in a related built environment discipline. For this role you will be expected to demonstrate the Person Specification criteria and role Framework Behaviours as contained within the job profile. View the ___ Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents • What work and personal experience do you have which would make you the ideal candidate for this role?, • Give an example of a situation where you have worked with others to achieve a specific goal or outcome. Explain your own role in the process., • What skills and experience do you have that demonstrate a customer focused approach to undertaking the role of a planning officer. Provide examples of when you have provided excellent customer service. If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: • Enrolment in award winning local government pension scheme, • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme., • Up to 33 days annual leave, • Public holiday entitlement (up to 10 days), • Occupational sick pay, • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave., • Employee Discounts – including discounts at the cinema., • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

ACTUAL CLOSING DATE: Applications must be received by Tuesday 26 May 2026 at 11:55pm. Please ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents. INTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE. Location: South Lanarkshire Crematorium, 31 Sydes Brae, Blantyre, G72 0TL Hours: 37 hours per week Work Pattern: Monday - Friday (during the hours of 8am - 5pm, pattern under review) with weekend and public holiday working required Salary: £31,908 - £32,294 annual salary Community and Enterprise Resources are seeking to appoint a Crematorium Assistant within South Lanarkshire Crematorium, Blantyre. The successful applicant will be working within a small team and as such due to the extremely sensitive nature of working in a crematorium are expected to perform tasks in a dignified and professional manner. Applicants should have excellent communication and customer care skills with the ability to work as part of a team or independently. You should be able to demonstrate a sound working knowledge of a crematorium and be comfortable and confident speaking in public. You must have the ability to work under pressure with a sensitive and compassionate manner. A certificate of proficiency in the practical and ethical operation of cremation equipment issued by either the FBCA or ICCM is an essential criteria along with attention to detail and good keyboard skills. This role includes working within the grounds of the crematorium on an as needed basis to assist in maintaining the high standard of the grounds. Applicants should be aware when applying for this role it requires to be working daily with the bereaved and it is a requirement to be mindful of the sensitivities and heightened emotions for those who are using/visiting our premises. This is a front-line role, and you may be approached by those affected in what is a most distressing time for them, as such you should bear this in mind when considering applying for this post. The main duties and responsibilities will include: • Service room operations (including guiding mourners, assisting funeral directors, manage music/webcast/slideshow requirements on services, • Crematory operations (including all aspects of cremation process, daily maintenance and checks of cremators and ancillary equipment), • Maintaining high standards of housekeeping of service room during working day, • Carrying out dispersal of ashes whether witnessed or unwitnessed, • Grounds maintenance work including grass cutting, planting, small construction work The service provides services throughout the year an in all types of weather. Service provision includes public holidays and weekends, it is therefore an essential criterion that the successful candidates are expected to be available to work during these times and conditions. View the ___ Please Apply online - All correspondence will be via your email address Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. Overseas Criminal Records Check An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. Equal Opportunities and Inclusion statement The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile. As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: • Enrolment in award winning local government pension scheme, • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme., • Up to 33 days annual leave, • Public holiday entitlement (up to 10 days), • Occupational sick pay, • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave., • Employee Discounts – including discounts at the cinema., • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)

Job Title: Operations Assistant Manager (OAM) – BFSI Department: Operations / Customer Resolutions Management Responsibility for: Team Leaders / Supervisors Travel Required: Occasionally Reports to: Operations Manager Location: UK – Glasgow / WAHA (as applicable) Salary: DOE Job Summary / Overview The Operations Assistant Manager (OAM) has direct line management reasonability for the complaints Team Leader/Supervisor role, supports the Operations Manager in the delivery of high‑performing BFSI contact centre operations, ensuring customer, client, regulatory, and commercial outcomes are consistently achieved. The role is accountable for day‑to‑day operational control, people leadership, performance management and quality delivery across assigned teams, operating within a regulated Financial Services environment. The OAM plays a key role in driving safe and fair customer outcomes, employee engagement, and continuous improvement in line with Teleperformance (TP) standards and values. Key Responsibilities and Accountabilities (May perform other duties as requested not specifically addressed in this document) * Support the delivery of daily operational performance across assigned BFSI business units. * Be accountable for team‑level performance against client KPIs, quality standards, productivity, absence and engagement. * Support the delivery of financial and operational targets, escalating risks or variances appropriately. * Lead operational routines to ensure effective intra‑day, daily and weekly performance control. * Monitor quality, compliance and adherence, taking corrective action where required. * Ensure full compliance with data protection, security, fraud prevention and regulatory standards. * Prepare and contribute to operational reporting, using data and insight to support decision‑making. * Spend time on the operational floor to observe, coach and improve performance and capability. * Support root‑cause analysis activity and contribute to continuous improvement initiatives. * Act as an escalation point for operational issues within own span of control. Leadership & People Management * Lead, coach and develop Team Leaders / Supervisors to deliver consistent, high‑quality performance. * Conduct effective 1:1s, performance reviews and coaching conversations, aligned to TP frameworks. * Support talent development, succession planning and capability building across teams. * Ensure people processes including absence management, performance management, disciplinaries, grievances and capability are handled consistently and in line with policy. * Foster a culture of accountability, engagement, professionalism and inclusion. * Role‑model TP values and lead by example in every interaction. Client & Stakeholder Support * Work closely with Operations Managers and wider stakeholders to deliver agreed outcomes. * Contribute to client performance discussions through accurate reporting and insight. * Support the maintenance of client confidence through consistent delivery and professional conduct. * Support the Operations Manager in maintaining strong, trusted client relationships, ensuring service delivery meets agreed contractual, regulatory and quality expectations. * Act as a key operational point of contact for day‑to‑day client queries, issues and escalations within own span of control. * Contribute to client governance through the provision of accurate performance data, insight and operational updates. * Support preparation for client calls, reviews and performance discussions, ensuring actions and commitments are clearly tracked and delivered. * Champion a client‑focused mindset across teams, reinforcing the importance of professionalism, quality and compliance in all interactions. * Escalate risks, issues or emerging themes in a timely and structured way to protect client confidence and delivery stability. * Ensure client feedback is understood, communicated and translated into clear team actions and continuous improvement activity. * Represent TP values and BFSI standards in all client and stakeholder interactions. Main Job Requirements * Bachelor’s degree or equivalent experience in a contact centre or business‑related environment. * ___ Proven experience in a Team Leader or Assistant Manager role within a BFSI contact centre. * Experience working in a regulated, performance‑driven operational environment. * Demonstrated understanding of contact centre KPIs, quality frameworks and compliance requirements. Required Skills * Strong understanding of contact centre performance management. * Confident use of reporting tools and operational systems. * Ability to interpret performance data and take action. * High attention to detail and quality standards. * Strong people leadership and coaching capability. * Excellent communication skills, both verbal and written. * Sound judgement and balanced decision‑making. * Organised, structured and able to manage competing priorities. * Resilient, adaptable and calm under pressure. * Commercial awareness and continuous improvement mindset. Competencies and Specific Skills * Achievement‑oriented with a strong delivery focus * Analytical and data‑driven * Strong planning and organisational capability * Lead by example with integrity and professionalism * Problem‑solving and solution‑focused * Employee and client satisfaction orientated * Self‑motivated with the ability to motivate others * High levels of resilience, focus and accountability Values & Culture * Consistently demonstrate Professionalism, Integrity, Commitment, Innovation and Respect. * Promote a diverse, inclusive and ethical working environment with zero tolerance for inappropriate behaviour. #LI-CW1

INTERNAL APPLICANTS MUST APPLY VIA MYSELF NLC5 £26,991 - £28,665 (Pro Rata) (Plus additional payments for non-core hours) 14.50 hours per week We are looking for outgoing and approachable Library Assistant to join the team in providing a modern library service to the community. Duties include delivering children’s activities such as Bookbug sessions, Chatterbooks, reader development activities, supporting public access to IT, general front line customer services and operating the library management systems. Educated to good general standard, you should have good interpersonal skills combined with relevant customer service experience of working with a wide range of customers. You should also have good IT skills, be able to lift and carry stock, and ideally have an interest in books and reading. You must also be mobile within North Lanarkshire if required to travel to other work locations. You must also be mobile within North Lanarkshire if required to travel to other work locations. You will require to become a Protecting Vulnerable Groups (PVG) Scheme member through Disclosure Scotland and obtain a satisfactory membership check prior to commencing in this role. Location: Bellshill Cultural Centre, Bellshill Week 1 – Monday 10am to 2pm, Tuesday 9am to 1pm and Thursday 9am to 2pm Week 2 – Wednesday 11 am to 2pm, Thursday 3pm to 7pm, Friday 9am to 2pm and Saturday 1pm to 5pm Working here at North Lanarkshire Council If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 27 days annual leave and 6 public holidays*, and a wide range of benefits available to you, find out more at work well NL. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career. For more information on local authority careers visit the myjobscotland career hub North Lanarkshire Council are Happy to Talk Flexible Working, we operate a Smarter Working Policy. Click here to see our Recruitment Charter. *For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work. North Lanarkshire Council has reached its current allocation of Certificates of Sponsorship and, as a result, we are unable to provide visa sponsorship at this time. We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled, as long as they meet the essential criteria of the person specification/job description. We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. North Lanarkshire Council is committed to #KeepingThePromise. This means that if you have ever been in care (looked after at home with a social worker, lived with a relative other than your parents, experienced foster, residential or secure care) you are entitled to a guaranteed interview for this post, as long as you meet the essential criteria of the person specification/job description. This is one way North Lanarkshire is demonstrating our commitment to supporting Care-Experienced People. The Plan for North Lanarkshire is to be the place to live, learn, work, invest and visit. The Council recognises that work is an important part of adult life and is critical to our wellbeing and shaping how we live. The Fair Work Convention’s Framework defines Fair Work as work that offers effective voice, fulfilment, opportunity, respect and security. We believe Fair Work can boost creativity, realise untapped potential and increase productivity. To find out more click on the link. Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151. The following link contains our Easy Read documents which will help explain the process and what happens during the selection process: Easy Read – My NL

\n\n ACTUAL CLOSING DATE: Applications must be received by 17 May 2026 at 11:55pm \n\n \nPlease ensure that you read the full advert text and do not submit a CV, as these will be disregarded as they do not form part of SLC application process. If you require to submit additional information to support your application, please upload this under supporting documents. \n\n \nINTERNAL APPLICANTS MUST APPLY VIA OPPORTUNITY MARKETPLACE. \n\n \n\n Location: Brandon Gate, Hamilton \nHours: 26.25hrs per week, permanent \nWork Pattern: 7 days over 14 in accordance with a roster \nSalary / Hourly Rate: £22,569 - £22,856 \n \n\n Are you the type of person who wants more from their job? \nAre you looking for a career that makes a real difference to people’s lives? \nAre you committed to doing the best you can? \n\n \n\n We are looking for highly motivated individuals to work as part of a team who will provide a support service to Home Carers working to support vulnerable people living in the community Council wide. This includes scheduling and allocation of work. There is a requirement use IT, and you should have an interest and understanding of IT programmes. \n\n \n\n A number of opportunities exist for people wishing to work in a challenging and rewarding environment. \n\n \n\n Requirements \n\n There is a responsibility for the post holder to demonstrate a commitment to quality service delivery through continuous improvement for the benefit of the Service and the Organisation. \n\n \n\n Additional increments for working unsocial hours will also apply. \n\n \n\n South Lanarkshire Council will provide and fund all required training including induction and ongoing learning and development. \n\n \n\n If you are a caring, patient, compassionate and adaptable individual who understands and respects the rights of other people, we would like to hear from you. \n\n Interviews for these posts will be held face to face. \n\n \n\n It is important to us that you feel valued and that this will reflect on the care you provide to people. As an employee of South Lanarkshire Council you will benefit from excellent terms and conditions of employment. \n\n \n\n Shift Pattern: In accordance with a rotational roster, you will work over a four-week shift pattern which consists of two weeks day shift and 2 weeks back shifts. Day shift is 6.30am until 3.3 pm (during week days - 7am until 4 pm office based) Backshift is 3pm until 11pm. When not in the office you will work from home. \n\n \n\n Shift Pattern consists of: \n\n\n\t Please see Scheduling Assistant job profile. \n\n Please answer the following questions as part of your application submission, your answers should be uploaded under supporting documents \n\n \n\n You may wish to include examples of: \n\n\n\t • Accuracy, organisation, and attention to detail\n\n\n \n\n 2. Managing Telephone Calls and Supporting People in Difficulty \n\n \n\n This role involves responding to telephone calls from individuals who may be experiencing difficulty or distress. \n\n \n\n Please describe: \n\n\n\t • What you consider most important when managing changing priorities or responding to the needs of others\n\n\n \n\n 3. IT Skills and Computer Literacy \n\n \n\n Please provide details of the IT systems, software, or applications you use or are familiar with. \n\n \n\n In your response, please describe: \n\n\n\t • How and why, you use these systems\n\n\n \n\n 4. Managing Difficult Situations and Communication Skills \n\n \n\n Please provide an example of a difficult situation you have experienced in a work or service‑based setting. \n\n \n\n In your response, please explain: \n\n\n\t • How, if applicable, you influenced or contributed to a positive outcome\n\n\n \n\n 5. Managing Competing Priorities \n\n \n\n Scheduling Assistants are required to balance the needs of multiple people with differing requirements. \n\n \n\n Please provide an example of a time when you had to prioritise competing demands. In your response, please describe: \n\n\n\t If you require to submit any further additional information to support your application (not a CV), please upload this under supporting documents. \n\n Please Apply online - All correspondence will be via your email address \n\n Preferred candidates identified after the selection event process will be required to assist the recruitment team, if need be, to ensure timely completion of recruitment checks. If recruitment checks are not completed within a reasonable timescale, you may automatically be withdrawn from this position. \n\n Canvassing of Elected Members or employees of South Lanarkshire's Council directly or indirectly in connection with any appointment within the Council shall disqualify the applicant. \n\n Legislative Information \n\n This post is excepted in terms of the Rehabilitation of Offenders Scotland Act 2020. \n\n This post is considered a Regulated Role with Adults, in respect of the Disclosure Scotland Act 2020. Therefore, it is an offence to apply if you are barred from working with Adults. \n\n Preferred candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to a formal offer of employment being made. \n\n Please refer to for further information about the disclosure process and best practice. \n\n Overseas Criminal Records Check \n\n An Overseas Criminal Records Check is required where applicants born outside the UK (Scotland, England, Wales and Northern Ireland) or who have lived or worked outside the UK for a continuous period of three months in the past 10 years. \n\n Applicants are responsible for providing evidence of the Overseas Criminal Record Check. The check must be translated into English and should come from the police, judicial authority, government department or home embassy of the country or countries concerned. The check must include an official statement confirming that the applicant does not have any history of or pending criminal record proceedings. Checks may be carried out to authenticate the documents provided. \n\n Equal Opportunities and Inclusion statement \n\n The Council is committed to fostering equality, diversity and inclusion in its workforce. Therefore, we welcome applications from all sectors of the community, including under-represented groups within our workforce. We are keen to receive applications from candidates who have a disability, who are from a care experienced background, who are from a black, Asian or minority ethnic background, from a military service background and from those who are new Scots. \n\n As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the essential criteria as outlined in the job profile for this position. \n\n As proud holders of the UK Armed Forces Covenant Gold Award, the Council is also committed to supporting members of the armed forces community, including service leavers, veterans, reservists and their families. In line with this commitment, service leavers, their close family members, veterans and reservists will be guaranteed an interview if they meet the essential criteria as outlined in the job profile \n\n As an employee of South Lanarkshire Council, you would also receive a wide range of benefits including: \n\n • Enrolment in award winning local government pension scheme\n\t, • To increase the value of their pension pot, Local Government Employees can opt to join the Salary Sacrifice Shared Cost AVC scheme.\n\t, • Up to 33 days annual leave\n\t, • Public holiday entitlement (up to 10 days)\n\t, • Occupational sick pay\n\t, • Family friendly policies - flexible working and leave, maternity/paternity leave enhanced leave.\n\t, • Employee Discounts – including discounts at the cinema.\n\t, • Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)\n\n\n

We're currently recruiting a dedicated Customer Services Assistant - Zero Hours to help ensure the smooth running of the operations in a major High Street brand on a permanent casual basis, contracted to 0 hours per week.As a Customer Services Assistant - Zero Hours, you will use your skills to main

Recruitment Assistant Leek Wootton Permanent Full Time Grade C - £27,204.00 - £29,859.00 Those on the redeployment register will be given prior consideration. The main purpose of the role is to give routine guidance on Recruitment policies and procedures, terms and conditions of employment, Police Regulations and the Online Recruitment Portal in accordance with recruitment strategy to recruit suitably qualified police officers, police staff and Special constables in accordance with the workforce requirements. To provide a customer focussed HR recruitment Service in accordance with the recruitment strategy. Main Responsibilities: • To provide guidance and support with routine recruitment escalating more complex issues to the HR Supervisor., • To process all aspects of recruitment vacancies ensuring accurate records and timescales are maintained, taking responsibility for more complex transactions., • To input, maintain, retrieve and present management information in a user friendly format via HR ORIGIN database and other associated systems including Applicant Tracking Systems., • Assisting in the preparation of, and attending internal and external recruitment events., • To support in the training and development of the Recruitment Assistants including apprentices., • To highlight service improvements and propose changes to business administration processes., • To work collaboratively with other HR colleagues to ensure the delivery of innovative, timely and cost effective people management policies, procedures and practices which support the achievement of organisational aims and objectives., • To support in the training and development of HR administrators including apprentices. Person Specification: Knowledge: • 5 GCSEs, Grades A-C or equivalent including Maths and English., • Experience of dealing with recruitment processes, conditions of employment and administering Applicant Tracking Systems., • Competent in the use of IT including a working knowledge of Microsoft Office products (Word, Excel and Outlook) and HR databases., • Good verbal and written communication skills., • Proven ability to manage high process driven workloads in accordance with strict deadlines., • Ability to enter information accurately using appropriate IT systems., • Ability to retrieve statistical information and present clearly and concisely.

Head of Contacts and Services - Mid Sussex District Council Location: Haywards Heath, West Sussex Salary: £64,200-£71,892 pa About the Role: Mid Sussex District Council is seeking a driven and experienced individual to join our team as Head of Contracts and Services. We are looking for an experienced leader who has proven management experience in Environmental Services and Contracts, and a passion and interest in leading high profile public services through change. As Head of Contracts and Services you will be responsible for leading a multi-disciplinary team to effectively manage the Council’s a range of large contracts providing key frontline services, including waste, green spaces, leisure and parking services. Your key responsibilities will include: • leading service delivery to ensure goals are achieved in line with financial targets and Service and Corporate Plans., • operational planning, policy implementation and development, and resource management, • commissioning and providing effective specialist operational and strategic advice to the Director and Assistant Director and supporting them to manage Member relationships, • as a member of the leadership family, shaping leadership standards and helping to coach, develop and mentor employees, The ideal candidate will have: • Proven experience in the management of major, high profile environmental services, • Proven experience of procuring and managing large scale contracts., • A clear understanding of and capacity for operational management within a Council’s political framework, • A thorough understanding of and success in service re-design to improve efficiency, productivity, performance management and customer service, • A relevant professional qualification or an equivalent level of management experience. Working for Mid Sussex District Council offers a range of benefits, including: • Generous Pension Scheme: Secure your future with our excellent pension plan., • Hybrid Working: Enjoy the flexibility of working both remotely and in the office.

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common.Were collaborative, determined and we all pitch in to help each other out.As a Lidl Customer Assistant, no two shifts are the same.From restocking shelves to jumping on tills, youll keep moving,

A leading betting company in Motherwell is seeking an Assistant Manager to lead the shop team and ensure excellent customer service. The ideal candidate will have leadership experience, be customer-oriented, and possess strong communication skills.

We’re looking for friendly, customer-focused people to join our Online team, where you’ll be picking and packing customer orders ready for delivery or collection.

As a Barista, you will use your skills to deliver first‑class service and perfectly crafted coffees to our customers. Have previous experience in customer service. Preparing perfectly blended drinks and serving high-quality food that delights our customers.

As a Casual Sales Assistant, you'll play a key role in delivering a high‑energy, customer‑focused experience on every shift.

A leading retail company is seeking a Casual Sales Assistant in Wishaw to deliver high-energy customer experiences.

As a Lidl Customer Assistant, no two shifts are the same. Passionately provide excellent customer service. Excellent customer service skills.

Join Lidl and enjoy career progression with supportive training and a diverse, inclusive workplace. Lidl GB in Wishaw is seeking a Customer Assistant to provide excellent customer service and maintain store operations.

South Lanarkshire Council is seeking a Personnel Assistant within Finance and Corporate Resources.The successful applicant will provide first point of contact support for HR-related enquiries, ensuring high levels of customer service.Key requirements include experience in a busy, customer-focused en

SPORTS DIRECT in Wishaw is seeking a Casual Sales Assistant to provide exceptional customer service and support in maintaining store standards.The role involves engaging with customers, driving sales performance, and assisting in operational duties, including stock management.Applicants should be cu

Responsibilities include restocking shelves, assisting with deliveries, and maintaining the bakery area.

North Lanarkshire Council is seeking an outgoing Library Assistant to join the team in New Stevenston, Scotland.This part-time position requires delivering engaging children's activities, supporting public IT access, and providing excellent customer service.Candidates should have strong IT skills, g

Job Title: Rent Accounting Assistant Salary: Up to 35'000 Sellick Partnership are seeking a Rent Accounting Assistant to support the effective management and collection of rental income across a housing portfolio. This is a customer‑focused role, playing a key part in helping tenants sustain their tenancies while ensuring rent accounts are accurate and well managed. Working as part of a supportive rents finance team, the Rent Accounting Assistant will deal with rent enquiries, assist with arrears management activity, and work closely with colleagues and partner agencies to promote financial inclusion and positive tenant outcomes. Key Responsibilities of the Rent Accounting Assistant: Support the day‑to‑day management of rent accounts, ensuring rental income is accurately recorded and monitored Act as a first point of contact for tenant enquiries relating to rent, payments, and arrears Assist with early intervention activity on arrears cases, signposting tenants to appropriate support where required Maintain accurate records and case notes, ensuring systems are kept up to date Provide clear, friendly communication to tenants, keeping them informed of progress and next steps Work closely with colleagues in housing management, benefits, and tenancy support to help sustain tenancies Support financial inclusion initiatives, including promoting access to benefits, budgeting support, and digital servicesIdeal Profile for the Rent Accounting Assistant: Previous experience in a rent accounting, income, financial administration or Credit Control Confidence in dealing with customers, including sensitive or occasionally challenging conversations Strong organisational skills with the ability to manage a varied workload A positive, professional approach and willingness to learnWhy Apply for the Rent Accounting Assistant position: This is a fantastic opportunity to join a values‑driven organisation committed to supporting the local community. On offer is a welcoming team environment, structured training, and opportunities to develop and progress. For more information about the Rent Accounting Assistant position please contact Daniella Pye at Sellick Partnership Midlands on (phone number removed) Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

We are currently recruiting on behalf of our client for a friendly, organised and customer-focused temporary café assistant to cover an unexpected period of staff sickness. Key Responsibilities: Preparing barista‑style coffee and hot drinks Taking customer orders and preparing sandwiches Preparing and serving buffets Serving cakes, snacks and cold drinks Operating the till and taking card payments Maintaining high standards of hygiene, cleaning and food safety Delivering friendly and professional customer service to tenants and visitorsSkills & Experience Required: Level 2 Food Safety & Hygiene qualification (or willingness to obtain promptly). Previous experience working in a café, food service, or similar customer‑facing environment. Experience safely preparing hot drinks and simple cold food (e.g. sandwiches, salads). Understanding of health & safety requirements in a food or public‑facing setting. Experience working independently or as a sole worker, with good personal safety awareness. Basic cash handling and till experience. Good customer service skills with the confidence to deal with the public independently.If you are a friendly and reliable individual with great customer service skills, looking for a temporary opportunity to support a busy café environment and ensure a smooth, positive experience for customers, we would welcome your application. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout. PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

JRRL have an exciting new opportunity for a Graduate to work fulltime in Malta as a trainee Underwriting Assistant in Commercial Underwriting. This is a permanent job where you will need to have good written and spoken English skills and be an EU Citizen as you will be based full time in Malta. Our client offers an excellent career path within Underwriting with an internal training programme and support with professional qualifications. Financial support to relocate available. This is a full-time role based in Malta. We are looking for a bright graduate willing to relocate to Malta. First two stages of the interview process will be carried out on the phone and via TEAMS. Duties for the Underwriting Assistant: Assist with the daily underwriting and processing of commercial risks for Europe Review and summarise files gathering information on cases for referral to a more senior underwriter Ensure policy wording is correct and demonstrate an in-depth knowledge of policy coverage and be able to discuss this confidently with external and internal clients Deal with new enquiries and queries via telephone and in writing and adhere to service standards Input, update and maintain data so systems accurately reflect current position Develop and maintain excellent working relationships with clients and maintain high levels of service in order to maximise business and conversion rate Work within prescribed objectives and procedures ensuring that all the requirements of department guidelines, service, regulatory and technical standards are met Be proactive in considering the department’s processes and in highlighting the need for change/improvement Understand external/internal clients’ needs and work with team to meet these needs Model and promote the Company Values in all aspects of your daily work (Integrity, Commitment, Teamwork, Service and Leadership) Achieve and maintain technical competence in accordance with company standards Undertake legal research, projects and other reasonable duties as assigned by line manager Continually develop industry and marketplace knowledge Travel to other locations in Europe as required Person Specification for the Underwriting Assistant: Strong degree (minimum 2:1) and/or legal/insurance/property professional qualification desirable Excellent communication skills with the ability to liaise at all levels Fluent verbal and written English language skills Strong problem solving and analytical skills Exceptional attention to detail and delivery focus Proactively plans and organises work, clearly identifying priorities to meet objectives Outstanding customer services skills and the ability to build strong business relationships with internal and external customers Excellent negotiation skills Takes personal responsibility for actions and decisions and takes initiative to make things happen Can express facts/ideas clearly and concisely both verbally and in writing Willingly provides help and support for others Competent in using Microsoft office suite Remains positive despite difficulty, disappointment and when under pressure Builds rapport with colleagues, contributing to the effectiveness of the team and is a co-operative team member Is open to change and demonstrates flexibility Demonstrates a ‘can do’ attitude. Is aware of personal development needs and raises issues with manager to help improve effectiveness. Takes on board comments about development needs and is always willing to learn European languages desirable but support in studies available Happy to relocate to Malta This role is a full-time, permanent position based in Malta - you will need to be an EU citizen

As a Customer Service Assistant, you'll provide an excellent customer experience by managing reception bookings, addressing enquiries, identifying sales opportunities, hosting events, maintaining cleanliness, and preparing food and drinks. Customer Service Assistant - Glasgow. You should be efficien

Joining our friendly and hard working family as a Multi-drop Van Driver/Customer Service Assistant, you’ll be on the front line dealing with our customers both in branch and off site (when making deliveries); playing a vital role in our continued success, providing a first class service whilst kee

As part of our Customer Services Department, you’ll play a key role in ensuring our customers receive high-quality products and services, on time and in full. Are you passionate about delivering excellent customer service and building strong relationships? We are looking for a. This is a fast-pace

Customer Sales Assistant/Branch Sales Assistant/Branch Sales Coordinator/Customer Sales Expert. As a Customer Sales Assistant, you’ll be the face of our branch, delivering exceptional customer service while prioritising safety for both customers and colleagues. Whether you're assisting customers,

Responsible for handling customer queries, implementing customer contact strategy, identifying potential sales opportunities, implementing marketing strategies, and developing long term relationships with customers. Assistant Customer Due Diligence -. Assist with the on-going Customer Due Diligence

McDonald's United Kingdom seeks a Customer Care Assistant to enhance customer experience in their restaurant. This role involves engaging with customers, maintaining cleanliness, and ensuring a welcoming atmosphere.

Ideal candidates will have a positive attitude, a passion for customer service, and the ability to collaborate effectively. Chartwells Independent seeks a Catering Assistant to join their dynamic team in the United Kingdom. The role involves preparing high-quality food, creating attractive displays,

By embracing our digital tools to enhance the customer experience and remaining adaptable – both to the needs of our customers and our retail business – you’ll live and breathe our approach to sales and service and will ensure every time is just as special as the next. Join M&S as a Customer A

As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you’ll be supported and encouraged to learn and grow? Do you consider yourself as a pe

A leading retail chain in the United Kingdom is looking for a Customer Service Assistant. The ideal candidate will have strong communication skills, a passion for helping customers, and the ability to work effectively in a team.

Ideal candidates should bring a passion for customer service and thrive in a fast-paced environment. Chartwells Independent is looking for a Catering Assistant in the United Kingdom.

Customer service assistant - nights. We are at the heart of customer facing roles and at the forefront of an ever-changing market, supporting our customers with all their needs. We want to be the first choice for our customers now and in the future.

Responsibilities include maintaining visual merchandising standards, assisting customers, and managing shop operations in the manager’s absence. Salvation Army Trading Company in Cambuslang is looking for a part-time Sales Assistant to join their team.

Successful candidates will have a customer-first attitude and a strong focus on health & safety. Join our growing company with a commitment to excellence and customer satisfaction.

A family-run pet store in Pulborough is seeking an experienced Assistant Manager to provide exceptional customer service and lead a team.

Record UK Ltd is seeking a Service Planner Assistant in South Yorkshire, England. This role involves supporting Service Planners, handling customer queries, and coordinating logistics for service delivery.

Support store colleagues to solve problems for customers and members. Genuine care for customers and members.

A leading service provider in Scotland is seeking a Retail Assistant to join their team at Leuchars Station. This full-time position involves serving customers, managing stock levels, and ensuring high standards of cleanliness and safety. Ideal candidates should be flexible in their working hours an