Customer care jobs in WallaseyCrear alertas

Night Vet Role, Wirral Pet 999 We are the only independent dedicated out-of-hours clinic based on the outskirts of Chester. A rare opportunity to work inside a multi-disciplinary referral RCVS-Accredited Hospital our evenings and weekends are made up of emergency treatment as well as ongoing care of hospitalised patients, with full referral clinician back up. You will have access to a range of referral standard equipment including endoscopy, CT scanning and ultrasound, with a range of drip pumps, syringe drivers and extensive laboratory suite. We keep transfusion products on-site and are part of the Blood Sharing Scheme and pride ourselves on accommodating home-visits wherever possible. Out-of-hours care for us is about offering access to the best level of local support for stressed clients in emergency situations, and ensuring the standard of care is high but also affordable for pets and their owners. This means no equipment is ‘restricted access’ to the referral clinicians only, and no off-site call centre’s handling calls! We have an on-site daytime administration team to support the clinic. On the Wirral Peninsula, we are close by to major transport links and airports in the cities of Liverpool and Manchester. Rota- 0.75FTE (Av annualised 31-33 hour week), 7-on-14 off; 730pm – 830am Salary- £60-85k pro rata (based on 40 hour week) PLUS bonus scheme Benefits- BUPA Healthcare (including dependents up-to age 22) Employee Assistance Programme Supported CPD opportunities Competitive staff discount BrightHR discounts with retailers RCVS and VDS fee’s paid Capability – Team player who can prosper working with an exciting, sometimes challenging OOH’s case load. You will enjoy working for a growing independent forward-thinking Hospital, which benefits from having onsite advanced diagnostics. Must be enthusiastic and motivated to provide exceptional levels of customer and patient care. The ideal candidate will be confident handling a variety of OOH cases independently to include GDV, haemoabdomen, pleural effusion, DKA etc. Job Description- Working alongside an experienced RVN you will be responsible for an average 5-15 inpatients a night originating from local practices & the on-site referral clinic. In addition, you will see a variety of emergency OOH cases and be required to admit/triage emergency referrals under clinician direction after training. Who you are - Confident, capable, enthusiastic, professional vet dedicated to ECC care. High standards of clinical and client care. Excellent record keeping. You will be keen to be involved in the management of referral cases out-of-hours and become a valuable team player with close links to the day teams. Please send your CV to

The Vacancy Weekend Vet Surgeon Up to £45ph DOE plus benefits Providing critical care with passion and purpose at Vets Now Liverpool Vets Now Liverpool provides out-of-hours veterinary care for dogs, cats and small animals. The team works nights, weekends and bank holidays to provide emergency and critical care for sick and injured small animals when they need it most. Rewarding work, your way Out-of-hours doesn’t mean all hours, and the flexibility and support we provide makes balancing life easier for many of our team. If you’re looking to pick up weekend hours or enhance your ECC skills, this role could be ideal. We’re looking for a Vet Surgeon to work 1:3 Sundays 1400-0200, plus a share of bank holidays. Investing in you When you join us as an ECC vet, you’ll have access to unrivalled training, mentoring and pathways to create your career journey led by experienced ECC clinicians. You’ll also receive an exceptional benefits package that includes: • Seven weeks pro rata annual leave, • Private medical insurance, • Up to 50% discounted staff pet care, • £1,500 CPD allowance plus 35 paid hours pro rata Along with being supported in clinic with committed colleagues, our central support teams are here to help too. With dedicated complaint and customer service teams, a weight is taken off your shoulders to concentrate on the cases in front of you. Next steps We create a supportive working environment where people are listened to and treated fairly, honestly and considerately. Join a warm, supportive and established team at Vets Now Liverpool. For further information contact Jess in our Talent team through Inclusive and Supportive Workplace We welcome applications from candidates of all backgrounds, including those from diverse and minority groups. As a Disability Confident Employer, we encourage candidates with disabilities and health conditions to apply and are committed to providing reasonable adjustments throughout the recruitment process.

Operations Director Location: Nationwide Contract: Permanent | Full-time Are you an experienced Operations Director looking to take the next step in your career? Our client, a large IVF provider are looking for Operations Directors to join their teams. What You’ll Do: • You will run a highly efficient operation managing the P&L, ensuring the end-to-end process is and effective, being aware of and tracking critical activities to ensure consistent delivery, embracing best practice, and searching for improvement. You will embrace and collaborate with others and the core group resources designed to help you succeed., • You will set your clinic up to deliver outstanding outcomes at every stage of the journey from first contact, to recommendations and into treatment. You will want to know we are doing a brilliant job at every stage of this journey, and when we don’t, you’ll lead from the front taking action to resolve issues., • You will build a highly customer centric culture leading from the front, engaging with colleagues and customers being seen to be the face of the clinic to customer a critical person that understand their needs and journey, and involved in the outcome. Accessible as required to ensure that Patients understand and know you are at the heart of helping them to achieve their dream, and creating a workplace where colleagues know they can do their best., • You will ensure that your teams have the space to be brilliant whether that’s the consultant or the receptionist, your approach will be to set them up to make the difference they can, and when they don’t, you’ll actively manage performance to address gaps. We’re Looking For: • An experienced Operations Directors within Fertility Services or Private Healthcare., • Uses data to identify causes and areas of focus, track improvement and provide quantitative data for business cases., • Open and effective communication style up and down stream., • Supports the company vision and strategic objections, exhibits behaviours related to values. Why Join? You’ll be part of a pioneering team in fertility care with access to cutting-edge treatments, continuous professional development, and the opportunity to transform lives truly. Benefits: • 33 Days annual leave (inc. 8 public holidays), • Buy/sell holiday scheme. (after 2 years service), • Pension scheme To register your interest in this role or to find out more, don't hesitate to get in touch with Chris Hemming: 0203 910 0570

Pharmacy Practice Manager I Friendly Community Pharmacy I Newly Qualified Welcome! Up to £64,900 per annum (pro rata) + Bonus, Store discounts, 33 days AL, Fees paid + much more! 38.5 hours per week, permanent Sefton, Liverpool Join one of the UK’s leading retail pharmacy chains as a Pharmacy Practice Manager, leading a dynamic and inclusive team in Sefton. This role is ideal for experienced pharmacists seeking career progression or newly qualified pharmacists eager to step into leadership with full support and structured training. In addition to an attractive benefits package, my client is also able to offer a thorough 10-week training plan suited to bringing you up to speed with managing a pharmacy within this environment. This is a great opportunity to operate your own pharmacy under the client’s renowned brand. Key Responsibilities • Provide outstanding patient care within a community pharmacy setting, • Lead and inspire a team to deliver exceptional safety and customer service standards, • Ensure full compliance with GPhC operating standards and clinical governance, • Oversee procurement, preparation, and dispensing of medication, • Coach and develop both permanent staff and locums What You’ll Bring • GPhC registration as a qualified pharmacist, • Accreditation to deliver national and local NHS/private healthcare services, • Strong leadership, communication, and problem-solving skills, • Ability to drive results while nurturing team development Benefits Package • 25 days annual leave + bank holidays (33 days total), • GPhC fees paid, • Up to 7% matched pension after probation, • Company discounts, free onsite parking, and cycle to work scheme, • Sponsorship & relocation packages available, • 10-week structured training programme, • Career progression opportunities across the organisation Location Based in Sefton with easy access from Liverpool, Southport, Formby, Ormskirk, Litherland, Bootle, Kirkby, Skelmersdale and Prescot. Referrals Compass Associates are working in partnership on this position. If you are not interested, but know someone who is, we offer £200 vouchers for each successful recommendation. Contact Details If you are interested in the position, please contact Natasha on 02392 417 107 or alternatively, you can email at .

GARMENT TECH- at Claude & Co £30,000 - £35,000 DOE Claude HQ - Mountsorrel, Leicestershire Full-time or Part-time considered About Claude & Co At Claude & Co we are about more than clothes. We design with a lot of thought, a little playfulness, and most importantly with care. We make pieces that families feel good about choosing and love wearing. We create treasured and memorable clothing, in the best quality and always with something unique that feels unmistakably Claude & Co. We’re a fast-growing and ever-evolving brand, and our team is passionate, hands-on and ambitious. Every decision ladders back to creating a brand that people trust, connect with and enjoy. We’re proud of the creativity, courage and care that runs through everything we do and we’re looking for someone who shares that same energy. The Role We are looking for a Garment Technologist to join our growing Product team, working from our Claude Head Office. This is a hands on role with responsibility across the full product lifecycle, from early design development through to final production, photoshoots and launch. Working closely with Design, Buying, Merchandising and our supply base, you will play a vital role in ensuring our products are technically sound, beautifully executed, safe and fit for purpose. You will help shape product quality, fit and construction across baby, kidswear and expanding product areas including womenswear and accessories. This role suits someone who thrives in a fast moving environment, takes ownership, and is motivated by getting things right while continually pushing standards forward. You’ll be responsible for Product development, fit and quality • Working with Design and Buying teams during product development to achieve strong outcomes right first time, including creating initial specifications, fit adjustments, rough pattern guidance and detailed measurement feedback, • Driving product forward in terms of fit, construction and technical performance to meet customer expectations and Claude & Co quality standards, • Strong technical knowledge of childrenswear grading, including fit and proportion transitions from baby to toddler and older age ranges, • Understanding block and size requirements by category and ensuring consistent application across all clothing products, • Ensuring adherence to the required sealing process from initial design through to production sign off, with clear ownership of critical path milestones, • Proactively identifying risks and driving improvements where required to protect quality, timing and feasibility, • Developing a strong understanding of supplier technical capability, • Supporting supplier onboarding to ensure smooth integration into the business, • Managing technical issues and progress with suppliers, keeping Buying teams and internal stakeholders informed, and developing supplier improvement plans where needed, • Working with suppliers to achieve the most cost effective production methods while maintaining required quality and style expecations, • Creating and maintaining processes for ethical standards, compliance and testing, including risk assessments on products, • Ensuring all products are managed through appropriate testing and care and safety labelling requirements, • Managing the introduction of new fabrics and components to ensure compliance and performance standards are met, • Working closely with category teams to support product strategy, fit direction and quality across all product areas, • Confidently managing administration and follow up through internal systems such as monday.com and direct supplier communication, • Maintaining clear, accurate and up to date technical documentation at all stages of development and production, • Carrying out overseas travel as required to develop the supply base and product offering About You • Proven experience at Junior Technologist or Assistant Technologist level and keen to develop career, • Able to confidently self manage products, suppliers and internal stakeholders while meeting commercial requirements, • Degree educated or equivalent in a recognised textile or clothing related qualification, • Experience across multi product areas, childrenswear and accessories, • Strong technical knowledge of childrenswear grading and garment pattern cutting, • Ideally a design background or strong design understanding to support creative and product teams, • Passionate about product, quality and fit, with a clear understanding of Claude & Co’s brand, aesthetic and market positioning, • Organised, detail focused and confident working at pace in a growing business, • Collaborative, proactive and committed to continuous improvement WHAT WE CAN OFFER • A chance to be part of a fast-growing, independent brand that values creativity, collaboration, and care, • A dynamic and supportive environment where your ideas and initiative make a real difference, • Salary £30,000 – £35,000 depending on experience, • 33 days annual leave including bank holidays, • Private health care option, • Pension Scheme, • Full-time or part-time considered, • Opportunities to work across design, development, production, and marketing functions The Claude Way We are honest and empathetic. We trust our intuition and each other. We bring courage and authenticity to everything we do with a good dose of fun. We are ambitious and passionate and always looking for ways to make things better. We stay kind and collaborative. We do not blame. We learn. We care about the details, go the extra mile, and are not afraid to take the road less travelled. If that sounds like your vibe you will fit right in. How to Apply Send your CV, cover letter, and any relevant links to with the subject line “Garment Tech Application” to be considered. We love creativity, and expect this role to be very popular so make your application stand out. Deadline for applications is 30/02/2026 however, we review applications as they come in and may begin interviews before the role closes. If we find a good candidate we could close the applications early PLEASE CONSIDER EMAILING OVER APPLYING ON LINKEDIN AS WE TEND TO RECEIVE A HIGH VOLUME OF APPLICANTS

🚀 About Webigence and Spark Travel Webigence has 25 years of experience crafting UX‑first, often highly complex software. Our engineers pair forward‑thinking agile practices with an obsession for intuitive design, shipping products that feel effortless even when the logic underneath is anything but. Alongside a handful of long‑standing third‑party clients, we’re scaling our own SaaS product—Spark Travel—at pace. You’ll join a smart, collaborative team that pushes each other to articulate and defend every architectural decision in pursuit of best‑in‑class software. Spark Travel itself is on a mission to drag the tailor‑made travel industry into the 21st century. Our cloud‑native platform unifies sales, supplier contracting, dynamic pricing, and on‑trip operations—everything from the first quote to the traveller’s safe return. The market is huge, the incumbents are slow, and we already have meaningful traction: roughly 35 customers and an accelerating sign‑up pace, a very healthy sales pipeline, and a roadmap brimming with genuinely novel features. With a fantastic existing team across engineering, product, customer success, marketing, and sales, we’re gearing up for hyper‑growth. We’re looking for two down‑to‑earth professional, a conscientious Senior Software Developer, to build on what already works and unlock our next wave of innovation. 🌟 Your Impact • Raise the bar sensibly. Whether you’re refining our Azure architecture as CTO or shipping revenue‑critical features as Senior Dev, you’ll set high standards without reinventing the wheel., • Champion intuitive user experiences. Both roles care deeply about usability, ensuring our platform feels effortless for travel pros and their travellers., • Own the craft. Understand the problem, ship the solution, measure the outcome—and when something’s working, double‑down on it., • Move the needle. Your work will streamline the day‑to‑day of leading tailor‑made tour operators and DMCs—enhancing trip experiences for their travellers as we scale. 🧭 Role Snapshot 2️⃣ Senior Software Developer • Be UK‑based (remote within the UK) with ability to attend occasional team meet‑ups in London (travel expenses covered)., • Design, build, and maintain features across the stack: .NET (C#) based API backends, Angular (TypeScript) based frontends, SQL Server, Cosmos DB., • Own mission‑critical modules such as pricing engines, itinerary or form builders, client proposal app, etc., • Write clean, tested code; automate everything from CI/CD pipelines (Azure DevOps/GitHub Actions) to performance benchmarks., • Investigate and diagnose issues and perform root cause analysis., • Collaborate cross-functionally with Product, Design, and Customer Success., • Propose incremental improvements and occasionally explore new tech (e.g. Azure OpenAI) when it clearly solves a problem. You might be our Senior Dev if… - Hold a 1st-class or 2:1 degree in Computer Science or a closely related discipline. - 4+ years building modern web or data applications with .NET and at least one JavaScript framework. - Hands-on experience with Azure or another major cloud provider, plus an understanding of microservices and event-driven architectures. - You love balancing delivery speed with technical excellence, and you’re keen to keep learning. 🎁 What We Offer • Competitive salary, equity options coming soon, • Remote‑first culture with asynchronous workflows, • Private healthcare, • Employer pension contributions above statutory, • Home‑office setup budget, • Coworking space allowance, • Flexible hours with async core overlap, • Professional‑development budget, • Conference & certification leave, • Choose‑your‑own‑tech toolkit, • Travel‑to‑London expenses for required in‑person meetings, • Collaborative and innovative company culture 📩 How to Apply • Send your CV., • Confirm you are currently living and legally able to work in the UK., • Share one project or decision you’re proud of, why it mattered, and what you learned. Please note: We are only considering UK‑based applicants who fully meet the role criteria. Applications that do not comply will not be considered now or in future hiring rounds. Deadline: 15th November 2025 (rolling review—apply early). Spark Travel is an equal‑opportunity employer and a welcoming neurodiverse team. We celebrate diversity and are committed to creating an inclusive environment for all. We’re not just saying that, we really mean it!

Job description: The Role This role is for a Field Based Technician who will maintain, install and service vending machines. They will have customer contact but this role is not a customer service role. This position will be covering Scotland, this is a large area so travel is expected. Who are we? Lavazza Professional is the Business-to-business (B2B) arm of Lavazza Group; as a brand we have grown over the last 120 years from a small Italian artisanal company to an industrial giant. Throughout our growth, we have remained family owned, and our passion for quality coffee is coupled with a spirit of entrepreneurship, defined by innovation and a sense of responsibility. At Lavazza Professional, our goal is to fuel workplace productivity and wellness, we bring high performance vending technologies to offices and factory floors in over 10,000 businesses across the UK. Partnering with some of the nation’s best loved drinks brands, we make sure choosing the perfect menu couldn’t be easier. With significant investment into research and development, we now offer a wide range of customised vending solutions and our range is ever expanding. As a company, we are proud to announce our “Roadmap to Zero”, our aim is to completely neutralise the Group’s carbon footprint by the end of 2030. With an investment of about €50million in the 2020-2021 period, you can be proud to join a company dedicated to sustainability, innovation, and employee development. What is the role? We are seeking a field based Customer Service Technician (CST) to act as an ambassador for Lavazza Professional to deliver an industry leading service to our customers. Based within a territory, you will be responsible for effectively managing reactive and proactive high quality machine servicing and the installation and decommissioning of machines as required. This position will cover Scotland, you should be located within this area. The successful candidate will be a highly motivated, customer focused individual who seeks to drive value and optimise ways of working, increasing customer engagement and role modelling the Lavazza values. Key responsibilities will include: • Installation of our machines at customers’ sites, including the delivery of training and building customer relationships, • Proactively maintaining and repairing our machine base to the defined standards, • Decommissioning machines that require movement and reinstalling when the customer is ready, • Understanding and complying with all Health & Safety requirements and regulations, • Meeting core operational objectives and driving account profitability, • Managing customer and business demand in your own territory whilst working with your team to meet regional KPIs, • Be able to travel outside of own territory to support other areas and regions when the business requires support, • Be able to stay overnight if requested to support training requirements and needs, operational & business needs and Business and team meetings planned in over the year, • Accurate management of spares to minimise cost and eliminate stock-outs, • Ownership of local problems through to resolution to maximise customer satisfaction, • Leading and participating within the team environment, including attendance at team meetings, • have GCSE or equivalent passes in Maths, English, and Science (formal qualification in electrical or electromechanical field preferred), • have experience within a Customer facing role dealing with issues/complaints effectively, • have experience within a technical or mechanical role which requires fault finding and fix, • be competent at using Microsoft Office applications; Outlook, Excel, Word, • be a strong communicator with the confidence to upsell and provide recommendations, • be able to work remotely with the ability to prioritise based on customer & business demand with limited supervision, • Competitive salary, • Annual bonus - profit and performance related, • 25 days holiday plus bank holidays, • Pension Scheme, • Private Health Care, • Life assurance, • Heath and wellbeing package, • Company events Benefits: • Company pension, • Health & wellbeing programme, • Life insurance, • Private medical insurance Licence/Certification: • Driving Licence (required) Work Location: On the road

Senior Performance Engineer - UK Ready to Make a Real Impact? Join e-STORAGE! Who We Are Welcome to e-STORAGE, a proud member of the Canadian Solar Inc. (NASDAQ: CSIQ) family! We’re leading the way in designing, building, and integrating advanced battery energy storage systems for utility-scale projects. Our mission? To accelerate the world’s renewable energy transition and create a more sustainable, resilient energy future for everyone. With our innovative SolBank lithium-iron phosphate battery technology and comprehensive project services, we’re not just building products we’re powering communities and making a difference worldwide. Role Overview for Senior Performance Engineer In this role, you’ll bring together the sharp analytical mindset of a controls engineer and the hands‑on problem‑solving instincts of a commissioning engineer to efficiently troubleshoot complex issues and pinpoint root causes on operating systems. You’ll take ownership of diagnosing performance challenges and work closely with internal teams and external vendors to drive solutions, validating and evaluating firmware and software updates to ensure system security and reliability, minimizing downtime. Your insights will feed back to internal teams and product improvements to drive a cycle of continuous improvement. If you thrive on tackling new challenges, enjoy rolling up your sleeves, and love the satisfaction of solving problems that matter, this role keeps you continuously engaged and at the center of meaningful, hands‑on innovation. What You’ll Be Doing as a Senior Performance Controls Engineer • Prioritize, investigate, and drive the corrective action for performance issues identified during facility operation., • Troubleshooting and root cause analysis using data analysis, first principles, on site investigation, or other means as needed., • Validate software/firmware updates in coordination with vendors, the site service team, and relevant stakeholders to confirm documented changes and no unintended consequences are introduced. Coordinate subsequent rollouts with the appropriate site service teams., • Effectively communicate issues to the appropriate vendor and stakeholders to ensure resolutions are identified and implemented., • Support performance testing as required under individual contracts for each facility., • Contribute to fleet wide efforts for improving the efficacy of monitoring and analysis processes and tools., • Collaborate with internal teams to provide input to improve performance across the business from applications and design to project execution and commissioning to service., • Provide documentation of issues and resolutions for tracking, knowledge sharing, and internal and external communications., • Ensure all activities are performed in compliance with safety protocols, engineering standards, and company policies. What You’ll Bring to the Position • Demonstrated experience in customer-focused problem solving, • Ability to execute projects and tasks in parallel, self-directed, highly detail-oriented, organized and flexible, • Experience troubleshooting using data analytics, • Experience in commissioning, performance testing, maintenance, and/or design of BESS or other power generating facilities, • Knowledge and experience with SCADA protocols (i.e. DNP3 and Modbus), • Familiarity with industrial communication networks (fiber optics, network switches, TCP/IP, etc.), • Excellent communication skills, • Ability to travel up to 20% of time. Travel may be on short notice, • Demonstrated experience in problem solving What It’s Like to Work Here At e-STORAGE, you’re more than just an employee—you’re part of a team that values your ideas, your background, and your unique perspective. We believe that a culture of equity, diversity, and inclusion isn’t just the right thing to do—it’s the secret to our success. Here, you’ll find: • Integrity: We do what’s right, always., • Innovation: We encourage fresh thinking and bold ideas., • Quality: We take pride in delivering excellence, every time., • Customer Focus: We listen, we care, and we deliver., • Sustainability: We’re passionate about protecting our planet for future generations. Why You’ll Love Working With Us • Join a global leader in renewable energy, backed by over 23 years of Canadian Solar experience., • Work on projects that matter—helping to build a cleaner, greener world., • Thrive in a supportive, collaborative environment where your growth is our priority., • Enjoy a competitive salary and a generous benefits package. Want to join here is what we are looking For • The right mix of education, experience, and skills for the role., • Great communication, teamwork, and problem-solving abilities., • A true commitment to safety, ethics, and sustainability. Your Rewards We offer a competitive salary, performance bonuses, and a comprehensive benefits package—including health coverage, retirement plans, paid time off, and more. Our Commitment to Equality & Diversity “At e-STORAGE, we know that diverse teams drive innovation and better results. We’re committed to creating a workplace where everyone feels respected, valued, and empowered—regardless of age, race, gender, ability, or background. When you join us, you’re joining a community that celebrates your uniqueness and supports your success.” — Libby, Sr. Global HR Manager

Senior Backend Developer (.NET | AI-First SaaS Platform) Compensation: Competitive, based on location and experience Location: UK or Turkey (Hybrid – Office & Remote) Keepnet is an AI-driven SaaS platform experiencing strong, sustained growth in the UK with growing global momentum, helping organisations manage human cyber risk at scale. With Agentic AI live in production, Keepnet runs autonomous systems that plan, build, and operate security awareness and human risk workflows, supported by strong guardrails and observability. We’re looking for a Senior Backend Developer who wants to build production-grade backend services that power these systems, working in a multinational, AI-first engineering team where quality, ownership, and long-term thinking matter. What You’ll Do • Design, build, and maintain scalable backend services for Keepnet’s Human Risk Management platform., • Build clean, modular APIs that integrate internal services and third-party systems to enable automation, reporting, and security workflows., • Develop testable, maintainable codebases using principles such as Clean Architecture, DDD, and TDD., • Own the full development lifecycle: design, implementation, CI/CD (Azure), and post-release monitoring., • Work on distributed and asynchronous systems using message queues, background workers, and event-driven workflows., • Use observability signals (logging, metrics, tracing, tools like Sentry) to proactively detect, diagnose, and prevent production issues., • Collaborate closely with frontend, product, and customer-facing teams to deliver features that solve real customer problems., • Participate in Agile ways of working, focused on iteration, ownership, and continuous improvement. What We’re Looking For • 8+ years of experience building backend systems with .NET., • Strong understanding of API design, distributed systems, and asynchronous architectures., • Experience with SQL and NoSQL databases (PostgreSQL preferred), caching, and queuing systems., • Familiarity with cloud environments and DevOps practices (Azure preferred)., • Comfort working on production SaaS platforms, with ownership beyond deployment., • Experience using AI-assisted development tools (e.g. Cursor or similar) to support code exploration, refactoring, testing, or design discussions—while maintaining strong engineering judgment., • A strong sense of ownership and production accountability, including monitoring, debugging, and continuous improvement., • Ability to understand product and business context, making pragmatic technical decisions that balance user value, risk, and long-term goals., • A security-conscious mindset, building systems that are secure by design. Life at Keepnet At Keepnet, engineering is about craft, collaboration, and impact. What you can expect: • Hybrid Working: A balance of in-office collaboration and remote focus time., • Thoughtful Engineering: Time and space to design systems properly, not just ship quickly., • Global Context: Work on a multinational SaaS platform used across multiple regions., • AI-First Environment: AI-assisted development and production-grade AI systems are part of everyday work., • Annual Leave: 25 days (+1 per year of service)., • Health & Well-being: Gym support and cycle-to-work scheme., • Team Culture: Monthly team lunches and quarterly offsites., • Continuous Learning: Learn from experienced peers and grow your skills over time. Why This Role Is Different This role is for engineers who: • Care about system design and long-term maintainability, • Enjoy working with experienced peers who challenge each other constructively, • Prefer preventing incidents over reacting to them, • Want to build software used by real customers at real scale, • Believe good engineering is as much about ownership and judgment as it is about code If that sounds like you, we’d love to talk.

AD Energy is seeking a Technical Service Support Engineer on behalf of a global manufacturer in the photovoltaic industry! Our client offers their intelligent and smart solar solutions to the residential and commercial markets, the business continues to have a with a strong international presence and pushes towards further innovation, ensuring that they remain one of the world-wide suppliers of choice! This position is a new role- an addition to the current international after sales service team across Europe. The key duties of this role will be: • To identify technical problems remotely and then provide relevant advice and solutions, • You will also manage the technical service escalation queries and processes via online and system portals, • You will become a vital member of the technical service team to ensure that technical customer service care is high quality for all local business partners and end customers Candidates of interest must demonstrate: • A technical affinity for solar products and have worked in a service / after-sales technical support function with grid connected solar or energy products, • You must speak fluent English Key Responsibilities: • Be the first point of contact for solar pv clients and customers (end-users, installers, contractors, distributors, and wholesale partners) regarding product and technical matters, • Attend to hotline, first-line help desk support queries, • Receive and manage escalated technical error report and inquiries from hot desk (tier 1), • Work to find solutions for escalated technical error report, • Process and monitor errors and inquiries in 2nd Level support capacity, • Attend to direct higher-level technical and service- issue customer requests, • Log any customer complaints and provide feedback and solutions, • Work closely with R&D on more complex technical matters, • Assist and help Tier 1 Engineers if required, • Ensure client communication throughout case and inquiry process with all parties, • Document all cases, inquires, developments, changes, and resolutions on the internal database, • Conduct follow up duties with customers, • Ensure and promote great after sales service and customer satisfaction, • Be an advocate of the company growth plan and product profile Key Skills & Experience: • Possess a technical degree in a related field such as power, renewables, solar, photovoltaics, electrical engineering, • Experienced background or have completed a vocational training course in Electronics or Electrical Engineering, Grid Power, or Smart Energy Technologies, or Renewables, • You must have a strong working knowledge of providing technical, after-sales, customer service support and guidance for solar electronic, solar technology, or pv kits, • You must have experience and enjoy working with clients over the telephone on technical product issues within a help desk, call centre or technical hotline environment, • Remote technical troubleshooting and ticketing experience, • A keen interest in developing technologies within the solar pv sector, existing Solar knowledge is necessary, • Have a communicative nature and fantastic interpersonal skills, • Can work well in a team setting but also a proactive and independent person, • Able to diligently communicate over emails and online chat, • Possess a strong business and phone acumen, • Highly proficient in all Microsoft Office package, • Must be fluent in English, • You are willing to learn and enthusiastic about taking on new challenges Should you fulfil the essential criteria for this job and wish to be considered for this role, please submit your up-to-date CV and cover letter to:

Team: Backend Location: UK Remote Employment Type: Full-time and Permanent Remuneration (UK – Remote): £81–108k Base Salary + Discretionary Bonus + Equity We are a stealth-mode AI laboratory researching and developing Machine Learning models. The founding team consists of Cambridge graduates and former engineers at Google, Meta, Bloomberg, Microsoft and Amazon. We are backed by prominent investors from the US and the UK, including institutional VC funds and C-level executives of global technology companies. The role involves the design and development of backend services and infrastructure for Machine Learning workloads. You will be working closely with the Machine Learning team; however, you are not required or expected to have background in Machine Learning. This is an applied role, and we are looking to hire a software engineer with experience in cloud computing and distributed systems. In this role, you will: • Design and develop highly-scalable, fault tolerant and event driven systems that directly power our core products., • Lead projects from inception to launch and beyond, having a high degree of autonomy and ownership over your work., • Work closely with the founding team and contribute towards best practices, standards, and culture of the company., • Mentor colleagues and lead by example, raising the bar for the whole company., • Help hire future colleagues and shape the team you want to work with. Our tech stack: • We use and leverage AWS as much as possible and manage it with Terraform., • Services are written in C# (.NET 9) and deployed to ECS or Lambda via GitHub Actions., • We use Postgres, SNS/SQS and Redis., • We have good end-to-end test coverage and are confident in our deployments. What we are looking for: • Back-end development: 5+ years of industry experience building reliable and scalable back-end systems with an object-oriented language., • Cloud-native technologies: Experience in architecting and deploying in cloud platforms (e.g., AWS, GCP or Azure), an understanding of containerisation (e.g., Docker), infrastructure-as-code software (e.g., Terraform), and observability platforms (e.g., Datadog or Grafana)., • Strong ownership mindset: You naturally take responsibility for outcomes, not just tasks, and care deeply about the quality of what you ship., • Product-oriented thinking: You think beyond implementation details, proactively suggesting improvements that balance customer value with business impact., • Leadership: A track record of leading complex projects and influencing technical direction., • Problem solving: Strong analytical problem-solving skills and attention to detail. You have the ability to break down complex projects into actionable tasks., • Collaboration and communication: Excellent interpersonal and communication skills, with technical and non-technical stakeholders. We would like to acknowledge that almost no candidate checks every box – and that is perfectly fine. If you are passionate about solving complex challenges and open to learning new technologies, we would love to hear from you. How we work: • We are a small, early-stage team with big ambitions. We move quickly, care deeply about what we build, and take pride in doing things well., • This is a high-ownership environment where people who are proactive, curious, and motivated by impact tend to thrive. Nice to have: • Machine Learning: Experience in generative models, LLMs, multi-modal models and Deep Learning more generally., • Open-source: Contributions to and experience in open-source projects., • Startup experience: Experience in an early-stage startup environment. Why join us? • Work in an environment conducting cutting-edge research in AI., • Competitive salary, equity and benefits package., • 28 days + public holidays allowance., • Opportunities for professional growth and progression with your career., • Work on challenging engineering problems that have a real impact on the industry., • Work with high-profile customers and technology partners.

Location: Fully Remote UK, Ireland, Portugal Package: £90k – £130k + High Equity + Solid Benefits The Stack: Python (FastAPI), Go, TypeScript, Next.js, GCP, Temporal The Mission: Fixing the "Plumbing" of Healthcare Healthcare data is a mess of fragmented lab results, wearable pings, and antiquated doctor-patient silos. This company is building the API-first infrastructure layer that makes this data actionable. Theyaren’t just "another health app." They are the pipes. They’re currently streaming data from 3M+ wearables every second and have processed 4M+ lab tests across the US. They’re now scaling that to 40M diagnostics this year. The Stats: • Team: 35 people, • Growth: 4x revenue in the last 12 months., • Backing: Creandum, Point Nine, 20VC, and YC., • Impact: Their code actively reduces medical bills by 10x for patients. You’ll be: • Diving into messy insurance incentives to build a logic engine that estimates true out-of-pocket costs., • Owning features from a "rough idea" on a call with a customer to a polished, full-stack deployment., • Healthcare has real-world edge cases. You need to be pragmatic, not a purist. If the code is elegant but the patient is confused, we failed. Who you are (The "No-Fluff" Version) • You know what 0 → 1 looks like and you prefer it., • You have a "home base" (Frontend or Backend), but you aren't afraid to jump across the stack to get a feature live., • You care about why we are building a feature, not just how., • ou value iteration over "perfect" architecture that never ships. The Goods • Comp: £90k – £130k (location dependent) via a transparent salary calculator., • Equity: Generous early-stage options with a 2-year extended exercise window., • Offsites: We actually like each other. Recent trips include Morocco and Tenerife., • Setup: $1k home office budget + $300/month learning & productivity stipend., • Flexibility: We are remote-first and trust you to manage your own output. Ready to build the future of diagnostics? I am working directly with the founders to find their next core engineering hire. If you’re tired of being a ticket-taker and want to build infrastructure that actually matters, let’s talk. Note: We can only hiring within GMT/BST/EST timezones and cannot provide visa sponsorship at this stage.

Software Engineer – £65,000–£85,000 + Equity – Remote (UK) - London office if preferred The Opportunity 💻 Join a fast-growing, AI-native software company building workflow automation tools used daily by thousands of professionals across people-heavy industries. The platform removes manual, repetitive work through AI, automation and thoughtful product design, helping teams move faster and focus on higher-value tasks. You’ll join at an exciting scale-up stage where the product has strong traction, real revenue and clear product-market fit, but still plenty of greenfield engineering challenges ahead. This is a role for someone who enjoys ownership, autonomy and building features that customers genuinely rely on every single day. About the Role 💼 You’ll join a high-performing, collaborative engineering team where engineers are trusted owners, not ticket-takers. • Design, build and ship features end-to-end across the stack, • Develop scalable backend services in Python, • Own work from design through implementation, testing and deployment, • Help shape architecture and engineering standards as the platform scales, • Work closely with product, QA and other engineers to solve real customer problems The team values clean design, maintainable systems and thoughtful decision-making over rushing out short-term fixes. What You’ll Be Working On 🚀 • Backend services and APIs in Python, • Distributed systems and third-party integrations, • Workflow automation features powered by AI and LLMs, • Frontend product experiences used constantly throughout the day, • Reliability, performance and scalability as usage grows, • Continuous improvements to developer experience and code quality You’ll get breadth, impact and variety rather than being siloed into one small area. Skills and Experience 📈 • Strong experience building backend systems in Python, • Comfortable working across the stack or keen to grow into full-stack ownership, • Experience with APIs, integrations and distributed systems, • Startup or scale-up experience where you’ve shipped real product, • Product mindset, you care about why you’re building something, not just how, • Clear communicator who collaborates well with cross-functional teams, • Pragmatic, quality-focused engineer who values maintainable code, • Degree Nice to have but not required: • AWS or cloud infrastructure experience, • Browser/email extensions, • LLM or AI-powered features 📍 Location: Remote or Hybrid (UK-based team) 💰 Compensation: £65,000–£85,000 + equity 🏢 Team: Product-focused engineering, high ownership, low ego 🌱 Stage: High-growth scale-up with strong traction *No sponsorship offered Software Engineer – £65,000–£85,000 + Equity – Remote (UK) - London office if preferred

Field Service Engineer – Lighting Experience Dependent + Company Van + 15% Bonus + Private Medical + Pension matched to 10% Home-based (reporting to Leeds office as required) – Covering UK We’re recruiting for a global name in engineering who are continuing to grow across all industries. We’re currently looking for a qualified electrical/electronic engineer to jon as a field service engineer representing the company with clients across the UK. Key Responsibilities- Field Service Engineer – Lighting • Perform commissioning, replacement, preventive, and corrective maintenance on intelligent emergency lighting systems and central battery installations., • Diagnose and troubleshoot technical issues remotely and on-site, providing effective solutions and collaborating with specialist teams., • Proactively identify opportunities to expand service offerings and improve customer operations by eliminating pain points., • Deliver exceptional customer service with a "first-time-right" approach, planning and executing work to meet expectations, timelines, and quality standards., • Prepare materials, parts, and equipment; complete accurate documentation, reports, and customer sign-offs., • Recommend proactive corrective actions, prevent issue recurrence, and drive continuous improvement in processes and ways of working. Experience/Qualifications - Field Service Engineer – Lighting • Minimum HNC/HND (or equivalent) in Electrical/Electronic Engineering., • At least 2 years' professional experience in maintenance, commissioning, or troubleshooting of electrical installations (intelligent/emergency lighting experience preferred)., • Solid knowledge of electronics, comfortable using tools like computers, tablets, and Microsoft Office., • Customer-focused with a representative appearance, strong organisational skills, autonomy, and high motivation in dynamic environments., • Full UK driving licence and flexibility for travel across the UK & Ireland, including occasional weekends or out-of-hours work. Benefits - Field Service Engineer – Lighting • Competitive salary (£45-£50k) with 15% bonus potential., • Company van (commercial vehicle) for business and personal use., • 25 days annual leave + bank holidays., • Contributory pension scheme (matched to 10%), • Life assurance x6,, • Private medical cover., • Flexible benefits including options to buy/sell holidays, health checks, dental/eye care, gym membership, cycle-to-work, and more., • Employee Assistance Programme, generous referral scheme, internal mobility, mentorships, and global project access. For more information on this role, please contact Andrew Haddon on 01453 796617 or send a copy of your CV to For details of other opportunities available within your chosen field please visit our website ___ This role maybe suitable for candidates with experience as a field service engineer, field technician, service engineer, lighting engineer, electrical engineer or field specialist.

Aveni is redefining how financial institutions use AI. We build real, production-ready agentic systems that reshape how banks, advisers and financial services firms operate, replacing fragmented processes with intelligent, end-to-end workflows. We have been recognised as Fintech of the Year for two consecutive years and awarded Best Specialist Technology Service at the Professional Adviser Awards 2025. Backed by leading investors including Puma Private Equity, and commercially supported by Lloyds Banking Group and Nationwide Building Society, we previously completed one of Scotland’s largest Series A rounds. Since then, we’ve continued to grow rapidly as adoption of AI in financial services accelerates, and we’re now scaling our engineering organisation to meet that demand. Our engineering team includes experienced software engineers and PhD-level AI specialists, with strong ties to the University of Edinburgh, giving you access to exceptional expertise and opportunities for continuous learning as part of the day-to-day work. The Role As a Software Engineer at Aveni, you’ll be responsible for building and scaling the products that sit on top of FinLLM (the UK's first LLM for the Financial Services industry) and other LLMs, enabling financial institutions to adopt AI safely and effectively. You won’t be expected to build or train the LLMs themselves, instead you’ll be engineering the platforms, services, user interfaces and integrations that bring those models to life in the hands of advisers, analysts and banking teams. Your work will focus on: • Designing and implementing robust event-driven microservices and APIs, • Building scalable, cloud-native systems on AWS, • Developing modern, responsive React front-ends, • Integrating LLM-powered capabilities into real-world workflows, • Collaborating closely with product and AI specialists to turn ideas into reliable, customer-ready features What you’ll be working with You should be comfortable with most of our core technologies: • Node.js and TypeScript, • React and modern front-end tooling, • AWS (e.g., Lambda, ECS/Fargate, API Gateway, SQS/SNS, DynamoDB, RDS), • NestJS or equivalent back-end frameworks, • Microservices and event-driven architectures We also actively embrace AI coding assistants (such as Claude Code) to speed up development, improve code quality and reduce repetitive work — and we encourage engineers to use these tools effectively. What we’re looking for: • Experience building production systems using Node.js / TypeScript, • Hands-on experience developing UIs with React, • Solid understanding of cloud-native engineering on AWS, • Experience with microservices, messaging patterns and distributed systems, • A commitment to clean code, testing, observability and operational excellence, • A proactive and motivated mindset — someone who wants to build, ship and iterate quickly, • Interest in AI-powered products and a drive to learn Join Us in Making a Difference At Aveni, we believe that diversity drives innovation. We're committed to building a team that reflects the diverse communities we serve and creating an inclusive workplace where everyone feels valued and empowered to contribute their best work. If you're passionate about leveraging technology to drive positive change and want to be part of a team that's shaping the future of financial services, we'd love to hear from you. We know that some people are likely to only apply where they meet 100% of requirements, but we’d like to hear from you anyway. Apply now to join us on our mission to transform the financial services industry through AI! What we offer: • A collaborative and innovative work environment, • Career growth opportunities towards Technical Lead and beyond, • Exposure to cutting-edge AI-first engineering practices, • 34 days holiday plus your birthday off, • Share options, • Remote and flexible working, • Life insurance, • Income protection, • Private health care, • Eyecare, • On-going career development and training, • Freebies and discounts, • Emotional wellbeing (Employee assistance programme provides access to 24/7 employee counseling and emotional support), • Cycle to work scheme, • Pension scheme (employer contribution matched up to 5%) We’re a remote-first company across the UK, with regular off-sites and in-person gatherings that are always fun, motivating and team-focused. If you want to build high-impact technology at the frontier of applied AI and help bring new products and intelligent agents to market, you’ll thrive here.

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