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Job Summary: As a First Aid Trainer, you will be responsible for delivering comprehensive first aid training to individuals and groups. This role involves planning and conducting training sessions, assessing participants' knowledge and skills, and ensuring compliance with relevant guidelines and regulations. The First Aid Trainer will play a crucial role in equipping participants with the knowledge and confidence to handle emergency situations effectively. Key Responsibilities: Training Delivery: Conduct first aid training sessions for various audiences, including corporate clients, schools, community groups, and healthcare professionals. Curriculum Development: Develop and update training materials and course content to ensure they meet current standards and regulations. Assessment: Evaluate participants' understanding and skills through practical and written assessments, providing feedback and certification as required. Record Keeping: Maintain accurate records of training sessions, participant progress, and certification status. Compliance: Ensure all training complies with local, state, and national regulations and guidelines. Equipment Management: Manage and maintain training equipment, ensuring it is in good working order and available for sessions. Continuous Improvement: Stay updated with the latest first aid techniques and regulations through ongoing professional development and training. Customer Service: Provide excellent customer service to clients, addressing any concerns or questions regarding the training. Qualifications: Certification: Must hold a current and valid First Aid Trainer certification from a recognized organization (e.g., Red Cross, St. John Ambulance, etc.). Experience: Previous experience in delivering first aid training or a related educational role is preferred. Knowledge: In-depth knowledge of first aid practices, guidelines, and regulatory requirements. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts clearly and effectively. Interpersonal Skills: Strong interpersonal skills to engage and motivate participants of diverse backgrounds and skill levels. Organizational Skills: Strong organizational and time management skills to plan and execute training sessions efficiently. Flexibility: Willingness to travel to different training locations and adapt to varying schedules. Physical Requirements: Ability to stand for extended periods. Capability to demonstrate first aid techniques, which may involve physical activity. Capacity to lift and carry training equipment as necessary. Preferred Qualifications: Teaching/Education Background: Experience in education or a teaching qualification. Additional Certifications: Advanced first aid certifications, such as CPR instructor or emergency medical response. Technology Skills: Proficiency in using digital tools for online training and record-keeping. Work Environment: Location: Training sessions may be conducted at various locations, including client sites, community centers, and training facilities. Travel: Regular travel may be required to different training locations within the region. Hours: Flexible working hours, including evenings and weekends, to accommodate clients' schedules. Application Process: Interested candidates should submit a resume and cover letter detailing their qualifications and experience. Successful applicants will be contacted for an interview and may be required to demonstrate their training skills as part of the selection process. This job role is for freelance first aid trainer
Job Title: Reception Manager Company: MAYFIVE Hair Salon Location: Chiswick, London Salary: £14 per hour Schedule: Tuesday: 9:00 AM - 6:00 PM Wednesday: 10:00 AM - 7:00 PM (or OFF) Thursday: 9:30 AM - 7:00 PM Friday: 10:00 AM - 5:00 PM Saturday: 1on1off; 9:00 AM - 5:00 PM About MAYFIVE Hair Salon: MAYFIVE is an upscale hair salon located in the vibrant neighborhood of Chiswick. Renowned for its exceptional service and contemporary styling, MAYFIVE is dedicated to providing clients with an unforgettable salon experience. Job Description: MAYFIVE Hair Salon is seeking a dynamic and organized Reception Manager to join our team. As the first point of contact for our clients, the Reception Manager plays a crucial role in maintaining our salon's reputation for outstanding customer service. This position requires excellent communication skills, attention to detail, and a passion for the beauty industry. Responsibilities: 1.Client Experience: Greet clients warmly and ensure they feel welcome and comfortable throughout their visit. Manage client bookings, appointments, and walk-ins efficiently, using our salon software system. Provide information to clients regarding services, pricing, and availability. Address client inquiries and concerns in a professional and timely manner, ensuring high levels of client satisfaction. 2.Scheduling and Coordination: Coordinate the daily schedule of stylists, ensuring optimal use of time and resources. Manage staff schedules, including breaks and time off, in accordance with salon policies. Communicate effectively with stylists and other staff members to ensure smooth operations and exceptional service delivery. 3.Administrative Duties: Maintain accurate records of client information, bookings, and transactions. Handle cash and card transactions, including processing payments and issuing receipts. Monitor inventory levels of salon products and supplies, and place orders as needed. Assist with general administrative tasks, such as answering phone calls, responding to emails, and maintaining a clean and organized reception area. 4.Team Leadership: Lead by example, demonstrating professionalism, positivity, and a commitment to excellence. Provide guidance and support to reception staff, fostering a collaborative and customer-focused work environment. Conduct regular training sessions to ensure reception staff are equipped with the knowledge and skills needed to deliver exceptional service. Requirements: Previous experience in a customer service or reception role, preferably within the beauty or hospitality industry. Excellent communication and interpersonal skills, with the ability to engage effectively with clients and colleagues. Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks in a fast-paced environment. Proficiency in using salon software systems for booking appointments and managing client information. Flexibility to work a varied schedule, including weekends and evenings. Leadership skills with a positive attitude and a passion for delivering outstanding customer experiences. If you are enthusiastic about the beauty industry and thrive in a fast-paced, client-focused environment, we invite you to join our team at MAYFIVE Hair Salon as our Reception Manager. Apply now to be part of our dynamic team and contribute to the success of our salon!
RECEPTION MANAGER- NEW OPENING - NEW PROJECTS & OPENINGS Salary - Up to £48,000 pa Schedule - Full Time Experience - Previous experience within a similar role within a large quality restaurant JKS Restaurants are seeking Reception Manager to join their exciting new opening in Mayfair. The successful candidates will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Reception Manager looking for a new role in an award winning, critically acclaimed group. The Group JKS Restaurants was founded by siblings Jyotin, Karam and Sunaina Sethi in November 2008. The group has received critical acclaim and industry recognition since its inception, including 7 Michelin stars, 4 Michelin Bib Gourmands and one restaurant ranked in the World’s 100 Best restaurants. The JKS portfolio currently includes Michelin Starred restaurants Trishna, Gymkhana, Kitchen Table, Sabor and Lyle’s; as well as cult favourites Hoppers, BAO, Brigadiers, Berenjak, Plaza Khao Gaeng, Speedboat Bar and Bibi. Pubs include The Cadogan Arms and The George. JKS Restaurants offers a unique chance to either pursue a career in fine dining or develop within casual trend focused cuisine, with opportunities across all disciplines for those looking to progress their careers within a people focused, collaborative hospitality group. The Position We're looking for an experienced Reception Manager to ensure a welcoming and engaging first impression, and an exceptional guest experience. You will be delivering Michelin Star standards and ensuring a seamless journey for our guests from start to finish. If you have experience in the following, then we want to hear from you: Prior experience as a Reception Manager or Head Receptionist in a fast paced, quality restaurant; Welcoming and interacting with our guests in a professional and friendly manner, building rapport to encourage their repeat custom; Effectively managing reservations and walk-ins to maximise covers during service; Handling face to face, telephone and email queries in a polite, professional and diplomatic manner.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & German. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities: Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data) Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits. Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed. Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook. Stay up to date with market trends, and educating prospects on insight, or opportunities. Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer Truly innovative product with high market demand, offering a wide range of partnership opportunities. Regular company events and offsites, (last one was in Marrakesh, Morrocco). Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements: A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales. Must be fluent in English & French. Self-motivated and comfortable working independently and remotely Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts. Exceptional organizational, presentation, and communication skills, both verbal and written. Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.
Job Opportunity: Front-of-House Team Member Join London's most renowned fish and chips restaurant, frequented by celebrities like Dua Lipa, Lady Gaga, Ed Sheeran, Liam Gallagher, and more. We're seeking individuals with a passion for customer service, a warm smile, and a knack for multitasking. Responsibilities: - skillfully open oysters behind the bar, ensuring freshness and quality for our customers.(training will be provided - Prepare and serve a variety of beverages, including cocktails, with precision and flair. - Engage with customers in a friendly and professional manner, ensuring an enjoyable dining experience. - Assist with floor duties as needed, maintaining a clean and organized workspace. Requirements: - Previous experience in customer service preferred - Friendly demeanor and excellent communication skills - Ability to multitask in a fast-paced environment - you need to be smiley and friendly - ability to prepare some cocktails and drinks in general Perks: - Free staff meals - Complimentary Saturday night drink - Generous cash tips - Join a team of friendly and young staff and management - Flexible schedule, 35 to 40 hours per week with typically 3 days off - Must be available to work Fridays and Saturdays, although not every week If you're looking for a dynamic work environment where you can grow and thrive, apply now to join our team!
G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Manager in the Specialty Coffee Industry. As the Manager, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: - Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management. - Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues. - Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment. - Develop and implement operational strategies to achieve sales targets, maximize profitability, and drive business growth. - Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability. - Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment. - Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: - Previous experience in the specialty coffee industry or a similar managerial role. - Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques. - Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship. - Proven leadership abilities with a track record of effectively managing and developing a team. - Exceptional customer service skills with a friendly and approachable demeanour. - Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment. - Strong problem-solving abilities and the capacity to make sound decisions under the pressure. - Flexible availability, including weekends and holidays. - A positive attitude, a willingness to learn, and a strong commitment to teamwork. - Food handling certification and knowledge of health and safety regulations is a plus.
This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking professional Bar staff to work as part of the bar team, ensuring the highest possible level of customer focus, with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. We serve over 100,000 thirsty customers throughout the year, and trade seven days a week. A modern and contemporary alfresco bar, Oasis Bar & Terrace operates from the morning coffee service through the evenings livelier crowd. We pride ourselves on the quality and speed of service, and aim to surprise and delight our guests, at every opportunity. Responsibilities: As a vital part of the daily operation of the Oasis Bar and Terrace, you will work with the team to provide a smooth, fast, knowledgeable, and professional service, ensuring the customer experience is as seamless as possible, all with a smile and light-hearted customer engagement as the brand ambassadors for the Oasis Bar and Terrace. Your main responsibilities will include: Take food and drink orders from guests or servers Efficiently makes drinks according to high standards, or as specified/requested by the guests Record sales and take cash or card payments accurately Stock up the bar and inform the Duty Manager of stock depletion, to allow the Management Team to place orders in advance Ensure the disposables are replenished, glassware and bar areas are kept very clean at all times Arrange the bar in an aesthetically pleasing manner, ensuring it always looks captivating Ensure the daily and weekly cleaning duties are adhered to Have very good knowledge of all classics, and be able to learn drinks and cocktail specs quickly and proficiently Maintain an upbeat, positive and charismatic demeanour with all guests and staff Have pride in your appearance and adhere to the strict uniform policy. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking professional Bartenders to work as part of the bar team, ensuring the highest possible level of customer focus, with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. We serve over 100,000 thirsty customers throughout the year, and trade seven days a week. A modern and contemporary alfresco bar, Oasis Bar & Terrace operates from the morning coffee service through the evenings livelier crowd. We pride ourselves on the quality and speed of service, and aim to surprise and delight our guests, at every opportunity. Responsibilities: As a vital part of the daily operation of the Oasis Bar and Terrace, you will work with the team to provide a smooth, fast, knowledgeable, and professional service, ensuring the customer experience is as seamless as possible, all with a smile and light-hearted customer engagement as the brand ambassadors for the Oasis Bar and Terrace. Your main responsibilities will include: Take food and drink orders from guests or servers Efficiently makes drinks according to high standards, or as specified/requested by the guests Record sales and take cash or card payments accurately Stock up the bar and inform the Duty Manager of stock depletion, to allow the Management Team to place orders in advance Ensure the disposables are replenished, glassware and bar areas are kept very clean at all times Arrange the bar in an aesthetically pleasing manner, ensuring it always looks captivating Ensure the daily and weekly cleaning duties are adhered to Have very good knowledge of all classics, and be able to learn drinks and cocktail specs quickly and proficiently Maintain an upbeat, positive and charismatic demeanour with all guests and staff Have pride in your appearance and adhere to the strict uniform policy. Skills and Experience: Bar Experience Advantageous Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking a professional Duty Manager, to support the bar management team (AGM and GM) in leading our team of hospitality superstars to deliver operational and customer service excellence at The Oasis Bar and Terrace in the heart of the Canary Wharf estate Oasis Bar & Terrace is an all new venue launching in June 2024, and will become London's most loved alfresco bar located in the heart of Canary Wharf. Appealing to a broad audience due to its location, size, dual offering of the ground floor and terrace spaces and open-air environment, this venue can host many local corporate post-work get-togethers and small to medium corporate events. The venue operates over a ground floor and terrace level which is open air. About you: You're passionate about hospitality and people. You are task oriented and thrive in a place where you feel like you are part of a family and can grow your career. You know your role is crucial to the highest possible level of customer focus, engaging with the patrons with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. Your experience as a duty manager will enable you to work with the GM and AGM to lead the overall team from the front, monitor the daily operations, lend guidance and support to the team and work to constantly improve the service levels, training, and staff moral. Your character and approach will be just as important as your skills and experience, with an eye to the detail of your role, the venue and your personal appearance. Finally, and most importantly, you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high-volume, high-energy environment; manage multiple tasks and stakeholders with ease. Grandstand Events (London) Ltd loves a good, can-do attitude and someone who is ready to roll up their sleeves as part of the team. Your character and approach will be just as important as your skills and experience. Your main responsibilities will include: Host and serve our guests, leading from the front behind the bar, setting the tone and standard for our customer service excellence first approach. Support the management of all business aspects of the bar, such as keeping a current liquor licence, taking inventory, and reordering supplies, monitoring budgets and sales targets. Training and coaching staff to provide excellent service to our guests. Supporting the creation of effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours. Enforcing quality and safety controls Function as a brand ambassador at all times, adept at engaging with a diverse range of personalities and stakeholders including but not limited to staff, landlord’s representatives, partners and guests. Managing and leading from the front during promotional events Diffusing tense situations between guests or staff members to prevent safety or legal issues, ejecting unruly persons, if needed Maintaining a fun, safe atmosphere for guests, understanding and bringing to life the company culture. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated
Sales Administrator Join our vibrant team of 4 office staff at this busy event catering company. We are small but bespoke with some very prestigious clients and venues looking for the right candidate with a passion for food. Some experience in hospitality would be great but is not essential. We are looking for an individual with outstanding organisation and communication to become our new sales administrator. The role includes the management of incomingenquiries, preparing quotations and guiding our clients through the booking process. The sales administration position requires a confident telephone manner, experience in customer service and excellent computer skills. Your duties will include: • Provide general assistance to the sales team • Process client information on our dedicated booking system (training provided) • Input data into spreadsheets • Carrying out general clerical duties • Answer client queries over the phone in a professional and engaging manner • Outstanding written and verbal communication • Familiar with managing word documents and spreadsheets. What we offer: • Competitive salary and 28 days holiday • In house training • Additional paid courses for further development • Great hours and a sociable atmosphere • Staff meals & drinks Please be aware that previous experience in an office environment is essential and good written and verbal communication is a must.
Job Opportunity: Front-of-House Team Member Join London's most renowned fish and chips restaurant, frequented by celebrities like Dua Lipa, Lady Gaga, Ed Sheeran, Liam Gallagher, and more. We're seeking individuals with a passion for customer service, a warm smile, and a knack for multitasking. Responsibilities: - skillfully open oysters behind the bar, ensuring freshness and quality for our customers.(training will be provided - Prepare and serve a variety of beverages, including cocktails, with precision and flair. - Engage with customers in a friendly and professional manner, ensuring an enjoyable dining experience. - Assist with floor duties as needed, maintaining a clean and organized workspace. Requirements: - Previous experience in customer service preferred - Friendly demeanor and excellent communication skills - Ability to multitask in a fast-paced environment - you need to be smiley and friendly - ability to prepare some cocktails and drinks in general Perks: - Free staff meals - Complimentary Saturday night drink - Generous cash tips - Join a team of friendly and young staff and management - Flexible schedule, 35 to 40 hours per week with typically 3 days off - Must be available to work Fridays and Saturdays, although not every week If you're looking for a dynamic work environment where you can grow and thrive, apply now to join our team!
Pub Bartender Are you passionate about crafting exceptional drinks and creating memorable experiences for patrons? Our lively pub is on the lookout for an enthusiastic and experienced Bartender to join our team! You'll be the heart of our pub's atmosphere, serving up a variety of beverages with a smile and engaging with our diverse clientele. Whether you're mixing classic cocktails or pouring the perfect pint, we want someone who takes pride in their work and loves the buzz of a busy bar. Responsibilities: - Prepare alcoholic and non-alcoholic beverages - Interact with customers, take orders, and serve snacks and drinks - Assess customers' needs and preferences, making recommendations - Maintain a clean bar area, equipment, and glassware - Manage bar inventory and supplies Requirements: - Proven experience as a bartender - Excellent knowledge of mixing, garnishing, and serving drinks - Positive attitude and excellent communication skills - Ability to keep the bar organised, stocked, and clean
Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!
Company Description Banke International Properties is a full-service real estate brokerage firm specializing in the sale, lease, and management of residential and commercial properties across the UAE, Qatar, India, and the UK. Banke International Properties offers exceptional customer service and a fresh approach to property in a warm and welcoming setting. Role Description We are seeking a dynamic and motivated Off Plan Property Consultant to join and lead our real estate vertical. As a real estate agent, you will be responsible for managing your own portfolio of properties, building relationships with clients and closing deals. Your expertise in the real estate market, excellent communication skills, and dedication to client satisfaction will contribute to the success of our team. Key responsibilities: Understand off-plan properties available. Engage with clients to understand needs. Provide personalized consultations. Conduct property viewings. Negotiate terms with clients. Maintain accurate records. Collaborate with internal teams. Stay updated on market trends. Attend training sessions. Achieve sales targets. Company Industry: Real Estate Department/Functional Area: Sales / Business Development Desired Candidate Profile: · Extensive experience in real estate sales with a proven track record. · Exceptional leadership, negotiation, and client management skills. · Strong commitment to ethical practices and continuous professional development · Should have a hunger for success & financial gain. · Preferrable to have a valid driver’s license
The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Fulham location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Fulham Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.
Main Purpose The Other Palace is looking for motivated and enthusiastic Restaurant Team members for our first in house restaurant. This is an invaluable role where you will provide excellent customer service and support our kitchen team in making sure all food orders are taken accurately, (most importantly allergen information), as well as ensuring the front of house area is kept clean and inviting to all guests as well as providing a friendly, vibrant atmosphere. This is a split role, so duties will also include working in the kitchen, so experience of food preparation and food hygiene will be required and further training in this can be provided if necessary. The Restaurant Team are an integral part of the restaurant, ensuring we always adhere to high food hygiene and service standards. The Other Palace are firm believers in creating a ‘family feel’, where being supported in personal and career development will always be catered for where possible. The key elements of the role include: 2. Greeting customers on arrival, providing great customer service for the duration of their experience including but not limited to: taking orders accurately and in a timely manner, ensuring you are always aware of any menu items that are unavailable. Having up to date knowledge of allergen changes to menu recipes or new ‘Specials’. Knowledge of the drinks menu would also be 3. Ensuring the front of house area is clean, and set up ready for service 3. Ensuring the restaurant area is always free from hazards in line with Health and Safety protocol. 4. Working a rota which will include shifts in the kitchen, aiding chefs with food preparation and cleaning duties during and outside of service 5. Accurate use of the till system, and cash handling (training will be provided) 6. Knowledge of the events and performances in the building to give an all-round experience. 7. Any other duties appropriate to the post and under the Equalities Act with due considerations to any employees with a “protected characteristic” and within the framework of equal opportunities. General Information The Other Palace is operated as part of Bill Kenwright Ltd. One of the largest commercial theatre producers in the UK. The Other Palace is a lively, friendly, and inventive venue in London Victoria, featuring a 312-seat main theatre and a 120-seat studio theatre as well as a bar and restaurant. The venue is a place where the next generation of theatre-makers are encouraged, supported, and celebrated with a particular emphasis on new musical theatre. In October 2021 The Other Palace was acquired by Bill Kenwright Ltd from Andrew Lloyd Webbers LW Theatres Group. The venue both produces its own productions as well as hosting and supporting new writing, new musicals, workshops, and engagement activities. Having previously been leased to outside caterers, this new venture sees the Restaurant being opened in house for the first time under the management of Bill Kenwright LTD. This is a unique opportunity to be involved in the start-up of our restaurant, helping to shape and nurture this empty space into a hub of the venue and become part of the ‘event’ in its own right.
Role In+Addition is looking for an ambitious, proactive and dynamic individual, who will embrace their role as a Social Media Executive for their client HELLESSY. You will be responsible for creating social media campaigns and the day-to-day management of the company’s Instagram account, as well as looking after the client’s sample set management, specifically for influencers and KOLs with the goal of generating content for the Instagram feed. The successful candidate will be a creative and strategic thinker and an excellent communicator with a proven track record of social media management and editing of social media assets. Social media asset editing - to crop, resize and edit images to meet IG specifications and reels creation including video editing is a vital part of this role day-to-day. Tasks May Include But Are Not Limited To - Managing the HELLESSY social media account with the assistance of digital posting tools on a daily basis. - Developing monthly social media content plans that are consistent with the company’s brand identity and that follow the company’s commercial and seasonal strategy outlined by the company's Creative Director. - Creating consistent, meaningful content, including writing social media posts, improving customer engagement, and promoting/boosting social media campaigns with Meta. - Editing of videos and images in Adobe suite and Final Cut Pro. - Being the liaison point for talent sample movement, in order to gain imagery to repost and incorporate in the social media plan. As well as being the stock control liaison for the HELLESSY talent sample set. - Identify what generates visits/followers as well as customer acquisition and creating content to feed into this. - Hellessy social media community management. This includes upholding relationships with followers, including responding to queries in a timely manner (24 hours maximum time to reply to DMs) and engaging with celebrity fans of the brand in the DM box. - Preparing weekly and monthly reports to feedback to the Hellessy executive team. - Visual assets management for the brand, visual research for upcoming shoots and further art direction if needed. Person Specification - Excellent written language skills with an attention to detail for spelling and grammar. - Excellent time management skills and the ability to work independently as social media is a flexi-time role, not a traditional 9-6pm job. - Excellent knowledge of social media platforms and the fashion industry. - A proven track using Adobe Photoshop and inDesign and Final Cut Pro programmes that involve editing social media assets 2 years experience in a Social Media role is essential. Salary: Dependent on applicant experience.
Summary Be part of a newly created team in a beautiful, ambitious café & food hall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. You will be involved in all parts of the day to day life of the café & food hall, preparing hot and cold food and drinks, welcoming and serving our customers and maintaining very high standards of upkeep and visual presentation to help us create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity to work in a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, highly diligent person who loves to connect with and serve customers to ensure an exceptional and memorable experience. Applicants should have at least 1 year experience in speciality coffee, and ideally up to 2 years working in a high paced environment. SCA foundation is a bonus but not essential. You’ll be working with a range of Conti, on-demand grinders, Puq press and batch brew machinery, so will need to be comfortable calibrating grinders, managing workflow, and prioritising drinks as they come in. Having an understanding of working to recipe and tweaking where necessary to achieve desired flavour is a must. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and welcoming café team who can embed themselves in the life of our building, and work in an engaged and positive way to maximise our collective offer, customer service, local appeal and footfall. Who are we looking for? We would love someone who is; - Barrista trained (but training will be provided) - Able to evaluate espresso extraction - Interested in basic menu creation and its delivery - Great with customers and able to elevate their experience beyond the norm - Professional and good with getting the details right - Energetic and hard working - Calm under pressure - Willing to get stuck in - Based in southeast London - The more of these you've got the better a fit we think you'll be. What is being offered? We offer competitive salaries with a share of tips/Tronc, as well as training and support for all our team. We are looking for someone who is able to commit for at least 30 hours per week including some weekend shifts, and is flexible to adjust to business needs. There are opportunities for a greater number of regular hours as well as occasional additional hours during busier periods and to cover holidays/sickness. If you’re interested we’d love to hear from you!
Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!
Duties of the post: Develop creative and engaging marketing materials in Chinese and English that resonate with the China Ark’s target customers in the Chinese community in the UK. This includes posts, images, videos, and stories for platforms like Red, Facebook, and others · Expand our market share in the online oriental groceries sector and establish our own retail website. · Maintain China Ark's social media presence across platforms, ensuring a consistent brand voice and image · Execute promotional activities and marketing strategies to increase brand awareness and attract more customers · Regularly analyze sales data, customer feedback and operational metrics, and discuss with the management team to adjust marketing strategies to improve efficiency · Plan and execute paid advertising campaigns on relevant social media platforms to promote China Ark's offerings and events to the Chinese audience · Stay updated with the latest trends and preferences in the catering industry within the Chinese community in the UK, conducting market research to identify opportunities and challenges Salary: £38700-40000 per year depending on experience Skill, experience and qualifications: · Tracked record in a marketing or sales role · Demonstrated ability to implement strategic marketing plans that align with business goals · Proficient in digital marketing tools and platforms, with a keen understanding of e-commerce dynamics · Ability to conceptualize and execute innovative marketing campaigns that resonate with the target audience · Ideally educated to degree level in marketing, design or communication fields · Proficiency in Chinese and English, both written and spoken as the candidate is expected to produce marketing contents in both languages
Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024
Are you seeking a change or a fresh challenge? Intrigued by the realm of direct sales and customer-facing roles? Join Jah and our Moorgate team, who seek enthusiastic individuals with an open mindset. Responsibilities: 1. Enhance brand visibility, reputation, and public perception. 2. Collaborate as part of the sales team. 3. Engage daily with customers, grasp their needs, provide solutions, and deliver excellent customer service. 4. Develop skills in training new team members. What we seek: 1. Exceptional customer service and communication skills. 2. Resilience and unwavering commitment to work. 3. Strong time-management skills. 4. Positive and welcoming demeanor. 5. Dedication to delivering outstanding customer experiences. 6. High standards of personal presentation. 7. Proficiency in effective team collaboration, both verbal and written English. What we offer: 1. Opportunity to work alongside motivated individuals. 2. Comprehensive training and ongoing guidance. 3. Weekly team social events. 4. Covered travel expenses for national and international opportunities. 5. Continuous support for career advancement. If this resonates with you, APPLY TODAY! Type of Position: Full-time Salary Range: £250.00-£1100.00 per week Perks: Casual dress code Work Hours: Daytime shifts Additional Compensation: Commission-based earnings, Performance-related bonuses Location: London Flexibility: Able to commute or willing to relocate Eligibility to Work: Must be authorized to work in the United Kingdom Work Venue: On site
Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.