Customer engagement manager jobs in London

Assistant Manager We are looking for an experienced, ambitious, and inspiring Assistant Manager to join our team. You need to have open, engaging and humble personality, with confidence to be the face of Brindisa Kitchens. You will have a good understanding of operations and finance, with passion for delivering outstanding customer experiences. Ideally, you’ll be Assistant General Manager or Assistant Manager in casual or high end restaurants. Be part of our team Here at Brindisa our food is homely and authentic, with flavour always being the key factor. Above all our food is about sharing. We celebrate the culture and dining experience of small plates. We have a direct relationship with all our suppliers, bringing their ethos and quality to the table.

The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!

An opportunity has arisen for a full-time Reception Supervisor who is head and shoulders above the rest! We need someone who understands the importance of 5* customer service, professionalism, organisation and management but who is also naturally warm, friendly and a people person. You will work closely with both the Management team and the Reception team and will act as a trainer and mentor for the Reception staff so that they uniformly offer the best experience possible for our members. Above all, you will lead by example and will exemplify what a superstar Receptionist is. As Reception Supervisor, you will have a wide variety of duties that you will be expected to engage in. The role is interesting and varied and whilst there can of course be down time, on the whole it is fast paced. Amongst the usual day to day running's of reception, it will be your responsibility to create and maintain efficient Rota’s ensuring that the reception is covered at all times, keep on top of merchandising and ordering, staff training, Reception recruitment, to ensure that staff are following correct procedures at all times, to create and implement new procedures when deemed necessary, to answer member enquiries and to deal with complaints in a calm, conciliatory manner. On occasion you may be required to deputise for Duty Managers and you will support Senior Managers in opening and closing procedures of the club. Your shift pattern will include both early, late and middle shifts and will involve you working one weekend in three. You will also be responsible for safely evacuating the reception area in the event of a fire or emergency and also for training the Reception team to be able to do so in your absence. Who are we looking for? The ideal candidate must have had previous experience in a similar high end establishment and ideally within the hospitality and leisure industry. You should ideally have a minimum of 2 years of experience of leading a small team and should have excellent communication skills along with customer service levels that are second to none. An excellent telephone manner, the ability to take and pass on accurate messages and an eye for detail is a must, as is being computer literate and having the ability to multi-task in a fast paced environment. You must take pride in your appearance and be happy to conform to our uniform requirements and must also ensure that the rest of the team do the same. Having your own transport or being very local would be a big plus. Above all, we are looking for someone who enjoys their work and who has an infectious, positive, can-do attitude! Work remotely: No Job Types: Full-time, Permanent Pay: £25,000.00 per year Benefits: Company pension Cycle to work scheme Discounted or free food Employee discount Gym membership Schedule: 8 hour shift Monday to Friday Weekend availability Supplemental pay types: Yearly bonus Ability to commute/relocate: London N10 2QE: reliably commute or plan to relocate before starting work (preferred) Experience: Management: 2 years (required) Work Location: In person

Overview: We are seeking a highly motivated and experienced Supervisor to lead operations at our unique venue, which combines the warmth and community spirit of a traditional pub with the sophistication of a café/wine bar. The ideal candidate will have a proven track record in managing multi-faceted hospitality sites, demonstrating exceptional leadership skills and a passion for creating memorable guest experiences. Key Responsibilities: - Oversee the day-to-day operations of the pub, ensuring the highest standards of service are maintained. Be actively involved in the floor management during peak times to lead by example. - Staff Management: train, and nurture a high-performing team. - Customer Satisfaction: Foster a welcoming atmosphere and ensure customer satisfaction is a top priority. Handle customer feedback with professionalism and resolve any issues promptly. - Compliance: Ensure compliance with all health and safety regulations, licensing laws, and employment legislation. Maintain high standards of cleanliness and hygiene across all areas. Qualifications and Experience: - A minimum of 1 year experience in a managerial role within the hospitality industry, preferably with exposure to both pub and café/wine bar environments. - Demonstrated ability to lead and motivate a team in a high-pressure environment. - Excellent communication and interpersonal skills, with the ability to engage effectively with staff, customers, and suppliers. - A passion for the hospitality industry and a commitment to delivering exceptional guest experiences. - Knowledge of health and safety regulations and food hygiene standards. - Flexibility to work evenings, weekends, and public holidays as required. What We Offer: - A competitive salary package commensurate with experience. - Opportunities for professional development and progression within a growing hospitality group. - A dynamic and supportive work environment where your contributions are valued and recognized. We look forward to welcoming a new Assistant Manager to our team who shares our passion for hospitality and excellence.

Position: Assistant General Manager Experience: Minimum of 3 years in a restaurant or pub setting Schedule: 5 days per week Job Description: The Assistant General Manager plays a key role in supporting the overall operations and management of the restaurant or pub. This position involves assisting the General Manager in overseeing daily operations, managing staff, ensuring customer satisfaction, and driving business growth. The ideal candidate will have a minimum of 3 years of experience in a restaurant or pub environment, strong leadership skills, and a proactive approach to problem-solving. Key Responsibilities: Assist the General Manager in overseeing and managing daily restaurant or pub operations. Supervise and train staff to ensure high-quality service, adherence to company policies, and compliance with health and safety regulations. Coordinate with kitchen and front-of-house teams to maintain consistent food quality, presentation, and customer service standards. Monitor inventory levels, order supplies, and manage vendor relationships to optimize costs and minimize waste. Assist in developing and implementing business strategies, marketing initiatives, and promotional campaigns to drive revenue growth and customer engagement. Handle customer inquiries, concerns, and feedback in a professional and timely manner to ensure customer satisfaction and loyalty. Conduct regular staff meetings, performance evaluations, and training sessions to foster a positive and productive work environment. Ensure compliance with all local, state, and federal laws, regulations, and licensing requirements. Qualifications: Minimum of 3 years of experience in a restaurant or pub setting, with previous managerial or supervisory experience preferred. Strong leadership, communication, and interpersonal skills. Ability to work effectively in a fast-paced environment, multitask, and make sound decisions under pressure. Proficiency in restaurant management software, POS systems, and Microsoft Office applications. Knowledge of food and beverage industry trends, best practices, and regulatory guidelines. Flexibility to work evenings, weekends, and holidays as required. Bachelor's degree in Hospitality Management, Business Administration, or a related field is a plus.

We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London and now Manchester. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.50 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!

Job Opportunity: Office Manager with Hospitality and Restaurant Expertise We are currently seeking a dedicated Office Manager who possesses a strong background in the hospitality and restaurant sectors. This full-time, on-site position offers an immediate start and is closely linked to our dynamic catering business. Key Responsibilities: - Conducting thorough Google and market research. - Crafting and managing email correspondence. - Engaging directly with customers. - Developing and implementing promotional activities. - Proficient use of QuickBooks for financial tasks. - Advanced skills in Microsoft Excel and other Office programs. Ideal Candidate Profile: - Proven experience in hospitality and retail settings. - A self-starter with a positive attitude and energetic approach. - Excellent command of the English language. - Strong organizational and communication skills. Please note that this is an in-office role and not eligible for remote work. If you are passionate about the hospitality industry and possess the skills listed above, we encourage you to apply for this exciting opportunity.

About Amtel: Amtel operates at the forefront of the hospitality industry, offering memorable experiences across a diverse portfolio of pubs, cafes, and restaurants. Our commitment to excellence, community, and innovation drives us to create spaces where every guest feels valued and every moment becomes a cherished memory. About The Woodman: Nestled in the heart of Wimbledon Park, The Woodman is not just a pub; it's a home away from home for our patrons. Known for our welcoming atmosphere, extensive selection of beers and ales, and our commitment to quality service, we're a place where stories are shared, and laughter is abundant. Position Summary: We are seeking a dynamic and experienced General Manager to lead The Woodman. This role requires a blend of passion for hospitality, strong leadership skills, and the ability to provide exceptional customer service. The ideal candidate will oversee all aspects of our operations, ensuring that The Woodman not only meets but exceeds our patrons' expectations and continues to be a cherished gathering spot in Wimbledon Park. Key Responsibilities: Oversee daily operations of the pub, ensuring efficiency, quality, and the highest level of service. Lead and inspire the team to achieve excellence in all areas, from service to kitchen operations. Develop and implement strategies to enhance customer satisfaction and loyalty. Manage financial budgets, including labor costs, supplies, and inventory, to ensure profitability. Foster a positive, collaborative work environment and promote a culture of respect, communication, and teamwork. Organize and promote events that align with our community-focused brand, enhancing patron engagement and pub visibility. Ensure compliance with all health and safety regulations, licensing laws, and company policies. Analyze and respond to guest feedback, implementing improvements where necessary. Build and maintain strong relationships with vendors, local community members, and stakeholders. Qualifications: Proven experience as a General Manager or similar leadership role in the hospitality industry, preferably in a pub or restaurant setting. Strong understanding of business management, financial principles, and hospitality best practices. Excellent communication and interpersonal skills, with the ability to engage effectively with staff and patrons. Ability to work flexible hours, including evenings, weekends, and holidays. A passion for the hospitality industry and a commitment to providing exceptional customer service. Relevant qualifications in hospitality management or a related field are advantageous.

About Us: Bright Courtyard Club London is a contemporary Chinese restaurant nestled in the iconic building at 43-45 Baker Street. Situated conveniently within walking distance from the popular Mayfair area and the vibrant Marylebone High Street, our establishment exudes sophistication, fashion, and discretion. Since our inception in autumn 2011, we have been dedicated to providing our guests with an unparalleled all-day grazing experience, specializing in authentic dim sum, modern Cantonese, and traditional Shanghai cuisine with a twist. Position Overview: We are seeking an experienced and dynamic Bar Manager to join our team at Bright Courtyard Club London. The ideal candidate will be passionate about mixology, possess strong leadership skills, and exhibit exceptional customer service. This role offers the opportunity to oversee the operations of our vibrant bar, curate an innovative cocktail menu, and deliver memorable experiences to our discerning clientele. Responsibilities: Manage the day-to-day operations of the bar, including inventory management, staff scheduling, and quality control. Create and maintain a diverse and innovative cocktail menu that complements our restaurant's cuisine and ambiance. Train, mentor, and motivate bar staff to deliver exceptional service and uphold brand standards. Ensure compliance with health and safety regulations and alcohol licensing laws. Collaborate with the management team to develop promotional activities and special events to drive revenue and enhance guest engagement. Foster a positive and inclusive work environment that encourages teamwork, creativity, and professional growth. Qualifications: Proven experience as a Bar Manager or similar role in a high-volume, upscale restaurant or bar. Extensive knowledge of spirits, wines, and cocktails, with a passion for mixology and creativity in beverage creation. Strong leadership skills, with the ability to inspire and motivate a team to achieve excellence. Excellent communication and interpersonal abilities, with a focus on delivering exceptional customer service. Proficiency in inventory management and cost control

Coq D'Argent is an oasis of tranquillity high above the heart of The City, with sun trap terraces in the summer. The award-winning cuisine is just as impressive as those views and the classic French menu is overseen by Executive Head Chef – Damien Rigollet who has been with us since 2005. This destination restaurant is extremely popular with city workers, for long weekend lunches and foodies alike. We are currently looking for a great Floor Manager who can confidently engage with our customers to create a unique, inviting guest experience. You will have a bright personality and be willing to deliver an outstanding service. As an ideal candidate, you will have a real pride and passion for what you do, with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. We’re a truly brilliant place to work so, naturally we have some of the very best team benefits around, which include: Top rate industry leading pay Wagestream employer- Employees can access 40% of wages before payday 40% discount in all our venues worldwide all day, every day Feeling a bit hungry on shift, we ensure you receive free tasty, healthy meals Enjoy 28 days paid holiday a year, which will increase up to a month of holiday with length of service LifeWorks offers- Receive exclusive monthly discounts just for D&D employees, including cashback options at retailers Employee Assistance Programme (EAP)- Unlimited access to a confidential wellbeing programme with a 24/7 helpline WeCare – A solution designed to support your mental, physical, social and financial wellbeing Employee of the Month Scheme Long Service awards D&D Connect- Access to our award winning training platform, to grow and develop new skills Want to volunteer for a cause? We’ll pay full day wage for you to give back Refer a friend scheme- We offer our employees paid bonuses to a ‘refer a friend’

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, working with the support of the venue manager and wider management team to oversee the day to day running of the café and wider food hall venue to create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the revenue performance and customer experience within our ground floor food hall, working alongside our Marketing & Events Manager, and reporting to our General Manager and two company directors/founders. Responsibilities include; 1. Operational leadership – supporting the Venue Manager by overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies 2. Customer experience – supporting the Venue Manager in providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – supporting the Venue Manager in adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!

The successful candidate will be accountable for ensuring consistency and excellence in terms of all standards within the catering and bar environment- Bars, Restaurants, Kitchen and Satellite Kitchens in a high volume, fast-paced environment. Most importantly the successful candidate will lead and motivate all team members to deliver an engaging customer experience. This position reports to the Head of Food & Beverage, and will be responsible for: Ability to lead from the front and who is hands- on, and customer focused. Must have experience as a supervisor of pubs, bars or restaurants. Demonstrable understanding of P&L's Applied knowledge of stock, marking and GP% Smart Rota'ing - right people right time People management Be able to recruit, train and retain a great team. Kitchen management from stock ordering and stock audit to day-to-day due diligence Late night focus must be able to work when the business is busiest. Aligned to Gambling Legislation, all applicants must be aged 18 or over to work at Aspers. Please be advised that you will be required to evidence your right to work in the UK should your application be shortlisted for an interview. This role functions in a business that operates evenings and weekends, and as such full flexibility is required. The role will be expected to be available to work for any requirements within Aspers & this will mean evening & and weekend obligations outside of ‘normal’ working hours.

Duties of the post: Develop creative and engaging marketing materials in Chinese and English that resonate with the China Ark’s target customers in the Chinese community in the UK. This includes posts, images, videos, and stories for platforms like Red, Facebook, and others · Expand our market share in the online oriental groceries sector and establish our own retail website. · Maintain China Ark's social media presence across platforms, ensuring a consistent brand voice and image · Execute promotional activities and marketing strategies to increase brand awareness and attract more customers · Regularly analyze sales data, customer feedback and operational metrics, and discuss with the management team to adjust marketing strategies to improve efficiency · Plan and execute paid advertising campaigns on relevant social media platforms to promote China Ark's offerings and events to the Chinese audience · Stay updated with the latest trends and preferences in the catering industry within the Chinese community in the UK, conducting market research to identify opportunities and challenges Salary: £38700-40000 per year depending on experience Skill, experience and qualifications: · Tracked record in a marketing or sales role · Demonstrated ability to implement strategic marketing plans that align with business goals · Proficient in digital marketing tools and platforms, with a keen understanding of e-commerce dynamics · Ability to conceptualize and execute innovative marketing campaigns that resonate with the target audience · Ideally educated to degree level in marketing, design or communication fields · Proficiency in Chinese and English, both written and spoken as the candidate is expected to produce marketing contents in both languages

Title: Administrative Assistant - Sales Support Job Type: Full-Time At Life Stay, we are dedicated to providing high-quality living experiences. Our vibrant team is currently looking for an energetic and organized Administrative Assistant to support our dynamic sales team. This role is crucial for maintaining smooth operations and enhancing our community engagement through various administrative tasks, social media engagement, and content creation. Key Responsibilities: Assist the sales team with daily administrative duties to ensure efficient operations. Manage and update our CRM database with new client information and interactions. Regularly post updates and create engaging content on social media platforms to enhance our online presence. Conduct data research to keep the team informed about market trends and customer needs. Create captivating marketing content that represents our properties and services. Photograph our properties and capture our team in action for promotional use. Qualifications: Proven experience in an administrative role; experience in real estate or hospitality is a plus. Strong organizational skills with the ability to manage multiple tasks and deadlines. Excellent communication and interpersonal skills, with an extroverted personality suited for dynamic public engagement. Proficient in MS Office and experienced with social media platforms; familiarity with CRM tools. Creative skills in content creation and a keen eye for photography. A proactive learner eager to understand more about the real estate and hospitality industry. What We Offer: A supportive and vibrant team environment. Opportunities for professional growth and learning. Competitive salary and benefits package. A chance to be part of a company that values community and quality living experiences.

If you feel that you have the experience and skills to join us at Naana then apply by forwarding your availability for interview and trial shift to the link below. 30 hours a week - Monday to Friday. Work Location: Remote PLEASE NOTE: Trail shift is required. • Assist the marketing team with brainstorming and planning content schedules for Social Media accounts across all platforms • Assist with the creation of social media content such as posts and stories using Canva • Post and caption content for Pinterest, and Instagram (including reels) • Respond to post comments across all social media platforms • Manage and upload daily stories to Instagram, Facebook and TikTok • Engage with NAANA tagged content from both influencers and customers • Assist with the discussion and implementation of Social Media strategies • Provide weekly reports on post performance • Create forecasting reports to identify trending audios, influencers, video formats, and popular products across both Tiktok and Instagram • Assist with additional marketing-related tasks as and when required WHO WE'RE LOOKING FOR We are looking for a creative social-media native with a love for the holistic skincare industry. About our ideal candidate: • MUST have an existing and extensive interest in Holistic beauty • Love to work as part of a close-knit team • Have good knowledge of TikTok and Instagram trends • Good attention to detail • Must have high literacy and creative writing skills • Have a can-do attitude and genuine passion for social media • Have knowledge of creative programmes such as; Canva, Cap Cut, Photoshop etc JOB PERKS & BENEFITS • Comfy and casual dress code • Company events, parties and team dinner nights • Opportunities to be directly involved in product testing and curation • Employee store discount (online and offline) Social Media Manager experience requirements As we are a newly formed business, we will really benefit from a well-experienced candidate who can add value during the developments of the business. Prior to applying, Ideal candidates should have at least two to four years of experience in a similar or related role.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & German.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles; full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & French.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Job Description Userguest is an exciting and rapidly expanding VC-backed Hospitality software organisation providing leading-edge and innovative solutions to independent and boutique hotels and regional and international hotel groups and chains globally. The Userguest SaaS technology solution now helps hotels in over 30 countries improve their website performance resulting in a higher conversion of website visitors into direct bookings to offset the high commissions charged by the OTAs (Booking.com, TripAdvisor, etc). Our mission is to be the leading hotel technology in driving direct revenue for our clients globally and as Userguest continues to accelerate its growth, we are looking for a Sales Executive to join our growing EMEA team and help us take our mission to the next level. The sales cycle involves (i) identifying and engaging with new opportunities, (ii) demonstrating the Userguest technology and convincing the prospect to undertake a free of charge one-month trial, and (iii) converting the client to a paid contract using the data insights from the one-month trial. A positive culture remains at the heart of everything we do at Userguest and individuals who deliver against objectives and work effectively with our clear values (Integrity, Proactivity, Attitude, and Expertise), will thrive. Key Responsibilities:  Identify decision-makers within Hotels/Hotel Groups using various methods (telephone, social selling & CRM data)  Virtually present, promote, and sell Userguest's comprehensive SaaS product to Hotel Owners, Revenue Managers, GMs, and Commercial Directors, demonstrating their value and benefits.  Forge close collaborations with the Customer Success team and the client to ensure customer expectations are met, and surpassed.  Provide clear, accurate, and prompt performance reports using Hubspot CRM to communicate a real time picture of your business outlook.  Stay up to date with market trends, and educating prospects on insight, or opportunities.  Work to exceed KPIs and targets for activity, demos and trials and manage the full end-to-end sales cycle with prospects. Location: Fully Remote (UK Based) Join us at Userguest and become a part of our dynamic team that is reshaping the hotel industry. If you are enthusiastic about sales, hotel technology, and driving tangible results, we encourage you to apply today. Please submit your full CV and optional cover letter. (Strictly No Recruitment Agencies, please) Userguest is an equal opportunity employer. We embrace diversity and are resolute in creating an inclusive environment for all our employees. £30k Basic + £15K Commission What We Offer  Truly innovative product with high market demand, offering a wide range of partnership opportunities.  Regular company events and offsites, (last one was in Marrakesh, Morrocco).  Fully remote: enjoy the flexibility of a remote work environment whilst collaborating with a global team. Requirements:  A minimum of 2 years of proven success in sales, in any of the following roles: full sales cycle management from prospect to close, SDR Appt making roles (any sector), Marketing, Hospitality Revenue Management, and or Hospitality Tech sales.  Must be fluent in English & Spanish.  Self-motivated and comfortable working independently and remotely  Techy profile with a solid understanding of ecommerce technical concepts; tracking solutions, Google Tag Manager, and website scripts.  Exceptional organizational, presentation, and communication skills, both verbal and written.  Experience with Hospitality Tech and Marketing or working for a Booking engine, RMS, PMS or Channel Manager would be a big plus. USERGUEST is a travel tech company founded in Amsterdam in 2019 by Hicham Benyebdri, Assil Bernossi, and Ahmed Chami. The start-up strives to empower hotels by not being so dependent on OTAs, helping to close the gap between revenue managers and marketers. After identifying that most hotels seek to increase their unmediated revenue stream, the founders set out to develop a software solution to help hotels boost revenue via their direct websites. They developed a SaaS solution that leverages data to maximize hotel website revenue and improve the customer experience.

Nutrition Kitchen Ltd - Community Kitchen Manager Location: East Ham, London (Occasional travel across Newham borough) Contract Type: Full-time position Salary: Competitive, commensurate with experience About Us: Nutrition Kitchen Ltd is dedicated to improving community health and well-being through innovative cooking and nutrition programmes. We work closely with local authorities and health organisations to deliver impactful services that empower individuals to lead healthier lives. Our community kitchen serves as a hub for these initiatives, providing a space for education, engagement, and culinary exploration. Unlock Your Potential: We are seeking a proactive and versatile individual to join our team as a Community Kitchen Manager. This role combines administrative responsibilities with kitchen management duties, requiring a blend of organisational prowess, customer service skills, confidence, and a hands-on approach to maintaining our facility. Responsibilities: Oversee day-to-day operations of the community kitchen, ensuring cleanliness, safety, and compliance with hygiene standards. Proactively manage kitchen inventory, conducting regular stock checks and ensuring all supplies are up to date and available for use. Maintain detailed records of kitchen activities, including inventory, equipment maintenance, and programme attendance. Serve as a point of contact for community members, providing information about our programmes, scheduling appointments, and assisting with programme bookings. Utilise computer skills to manage documents and data, including proficiency in Microsoft Excel, Word, and PowerPoint, and performing data entry tasks. Actively recruit participants for our programmes through community outreach efforts, demonstrating confidence and enthusiasm in engaging with the public. Collaborate with programme coordinators to support the planning and execution of cooking classes and events. Requirements: Previous experience in kitchen management or administration preferred, but not required. Strong organisational skills and attention to detail, with the ability to multitask and prioritise responsibilities effectively. Excellent communication and interpersonal skills, with a friendly and approachable demeanour. Confidence in engaging with the public and promoting our programmes effectively. Proficiency in Microsoft Office applications (Excel, Word, PowerPoint) and ability to learn new software systems as needed. Demonstrated initiative and a "can-do" attitude, with the flexibility to adapt to changing priorities and environments. Ability to work independently and collaboratively as part of a team, contributing to a positive and supportive work environment. Job Type: Zero hours contract Pay: From £12.00 per hour Expected hours: No less than 8 per week Benefits: Free flu jabs On-site gym On-site parking Schedule: Monday to Friday Education: Certificate of Higher Education (preferred) Experience: Administrative experience: 1 year (preferred) Licence/Certification: Driving Licence (required) Work authorisation: United Kingdom (required) Work Location: In person Application deadline: 19/01/2024

Are you seeking a change or a fresh challenge? Intrigued by the realm of direct sales and customer-facing roles? Join Jah and our Moorgate team, who seek enthusiastic individuals with an open mindset. Responsibilities: 1. Enhance brand visibility, reputation, and public perception. 2. Collaborate as part of the sales team. 3. Engage daily with customers, grasp their needs, provide solutions, and deliver excellent customer service. 4. Develop skills in training new team members. What we seek: 1. Exceptional customer service and communication skills. 2. Resilience and unwavering commitment to work. 3. Strong time-management skills. 4. Positive and welcoming demeanor. 5. Dedication to delivering outstanding customer experiences. 6. High standards of personal presentation. 7. Proficiency in effective team collaboration, both verbal and written English. What we offer: 1. Opportunity to work alongside motivated individuals. 2. Comprehensive training and ongoing guidance. 3. Weekly team social events. 4. Covered travel expenses for national and international opportunities. 5. Continuous support for career advancement. If this resonates with you, APPLY TODAY! Type of Position: Full-time Salary Range: £250.00-£1100.00 per week Perks: Casual dress code Work Hours: Daytime shifts Additional Compensation: Commission-based earnings, Performance-related bonuses Location: London Flexibility: Able to commute or willing to relocate Eligibility to Work: Must be authorized to work in the United Kingdom Work Venue: On site

Join our team at Figo, a renowned dining establishment committed to delivering exceptional culinary experiences and impeccable service. Located in the heart of Stratford, we specialize in italian cuisine. As we continue to uphold our reputation for excellence and expand our operations, we are seeking a talented and dedicated Restaurant Manager to lead our team to continued success. Position Overview: As the Restaurant Manager, you will play a pivotal role in overseeing the daily operations of our restaurant, ensuring the highest standards of service, hospitality, and guest satisfaction. You will lead by example, inspire your team, and uphold our commitment to delivering memorable dining experiences. Key Responsibilities: Manage all aspects of restaurant operations, including staffing, training, scheduling, and performance management. Maintain a strong presence on the floor, engaging with guests and ensuring their needs are met promptly and courteously. Lead and motivate the front-of-house team, fostering a culture of teamwork, professionalism, and excellence. Monitor and enforce compliance with company policies, procedures, and health and safety regulations. Optimize operational efficiency, including inventory management, cost control, and maintenance of equipment and facilities. Develop and implement strategies to drive sales, increase profitability, and enhance the overall guest experience. Handle guest inquiries, feedback, and complaints in a timely and effective manner, striving to exceed expectations and resolve issues with diplomacy and tact. Collaborate with the culinary team to maintain high standards of food quality, presentation, and consistency. Qualifications: Minimum of 3 years of experience in a managerial role within the restaurant industry. Proven track record of success in managing restaurant operations, achieving financial targets, and delivering exceptional customer service. Strong leadership skills with the ability to inspire and motivate a diverse team. Excellent communication and interpersonal abilities, with a customer-centric approach. Detail-oriented with strong organizational and problem-solving skills. Proficiency in restaurant management software and Microsoft Office Suite.

ADD A CHAPTER ON WARM HOSPITALITY TO YOUR STORY IN THE SEVEN DIALS, COVENT GARDEN At the Crown & Anchor in London’s Seven Dials, you will find the team busy working over two floors to ensure customers enjoy a warm welcome, an enticing traditional menu and an exciting range of drinks, from cask conditioned ales to continental lagers. Crown & Anchor is small yet mighty, it is a lively place to work with customers spilling onto the streets, in an orderly fashion of course. The small but perfectly formed team love to support and learn from each other whilst having fun along the way. When it comes to hospitality, they are professionals, but they still find a moment to engage with their customers from the area too. ABOUT THE ROLE: Helping the Kitchen Manager to deliver exciting menus, you’ll be focused on ensuring high quality products are used and enabling the highest standards of health and hygiene – even when the pressure is on. You’ll also help to minimise wastage and support your team by helping with food prep and leaning whenever required. Ideally, you’ll have experience gained in a similarly busy and dynamic environment. Here you’ll get to grow your skills and experience by being both hands on and undertaking on-going training. WE ARE PROUD TO OFFER: - Some of the best Career Growth Opportunities in the industry. - Flexible Shift Patterns – to fit around the other important things in life. - A Competitive and Progressive salary. - A monthly variable share of the venue service charge, paid through a Tronc scheme in line with the Tipping Act 2023. 100% of our Service Charge goes to our employees and is distributed in its entirety on a monthly basis. - Wage Stream – giving you direct access to your wages when you need them. - Private Medical Cover on completion of one years’ service. - Access to Professional Mental Health Resources and an Employee Assistance Programme on completion of one years' service. - 28 days paid Holiday per annum, inclusive of Bank Holidays. - 25% Discount at all Glendola Leisure Venues. - Annual Staff Events - Opportunities to innovate and contribute to the growth of your business GLENDOLA LEISURE GROUP - A LEADING FAMILY-OWNED PRIVATE HOSPITALITY COMPANY Glendola Leisure operates many different bars, pubs and restaurants across the UK in London, Glasgow, Belfast & Edinburgh. In your City, you will be part of a small team supported by our wider group and open to all the opportunities that come with that. What we all share as part of the Glendola Family is a passion for our customers, being experts in our products, providing exceptional service and a commitment to being better every day. If you can offer friendliness, a ‘can-do’ attitude and willingness to become an expert in your products and want a role that is as individual are you are then you’re the one for us. It is time you stopped going to work and started coming to life. Are you ready to be part of one of the hospitality industry’s biggest success stories? – It’s time to apply.