Customer relations manager jobs in CramlingtonCreate job alerts

We are excited to be recruiting for a Customer Relations Manager to join our Sales & Marketing team, The Customer Relations Manager will carry out direct sales activities to maintain and develop sales of care home beds to service users and key purchasers, in accordance with agreed business development plans and targets. This is a great opportunity for a commercially minded professional looking to represent one of our establishments with the local community. Main responsibilities: Plan and manage sales activities and customer contact to achieve agreed sales targets and generate enquiries. Support home visits during the initial stages of the enquiry process. Effectively track enquiry/referrals from initial contact through to final decision. Encourage a permanent conversion of enquiries and liaise with the Finance team to insure Income Processing is updated. Activity reporting to the Home Manager and Regional Director as agreed. Communicate, liaise and negotiate internally and externally using appropriate methods to facilitate the success of the care home business. Raising care home awareness through local community networking and marketing activities to agreed budgets and timescales. Support the creation of marketing collateral. Attend and carry out presentations at external customer meetings and internal meetings with other company functions. Knowledge and experience: Excellent communication skills Strong commercial background with experience in lead generation Demonstrable successful sales record Ability to develop and nurture relationships with customers and key internal/external stakeholders Ability to work against targets and deadlines Previous experience in social care highly desirable but not essential At MMCG we offer a variety of benefits, including: Simply Health – company funded, providing cashback for prescriptions, optical and dental costs 24/7 virtual GP access plus more for you and up to 4 children* Benefits platform – discounts across multiple retailers (supermarkets, High Street etc), leisure providers, hospitality etc. Online and instore discounts Vectis Card – instant discount card Pension Scheme with Nest Personal car leases via salary sacrifice*/ 28 days holiday Holiday Flex – purchase additional holiday Enhanced Company Maternity, Paternity, Adoption pay, plus £200 new child payment Flexible working patterns Cycle to work scheme*/ Service recognition Training support and development opportunities Employee Assistance Programme Wellbeing support Discounted gym membership Eligible for a Blue Light Card Subsidised BHSF Sick Pay Cover BHSF, Life Cover, Cancer Cover, Personal Accident Cover Free The Company Shop membership Free Will Service Concerts for Carers *Benefits require completion of a 12-week probationary period before they can be accessed. Benefit subject to deduction not taking colleague below National Living Wage If this sounds like the opportunity for you and you would like to work for a forward-thinking, empowering employer, apply now to send your details to our Talent team! TPBN1_UKTJ

Job Title: Customer Relations Team Manager Location: Newcastle (Office‑based) Salary: Competitive + Benefits We’re working with a reputable organisation to recruit a Customer Relations Team Manager to lead a specialist team responsible for managing and resolving customer complaints. Ke

Who are we? Crystal Care Collection are focused on making our care homes not just luxury places for our residents to live, but also wonderful places for our team members to work.Because we believe that our residents deserve the very best care we can offer, we are committed to finding exceptional, ca

Construction Project Manager & Customer Relations Specialist. Excellent customer relations skills with the ability to handle inquiries and concerns professionally. Maintain strong relationships with clients, ensuring satisfaction and repeat business.

The Customer Relations Manager acts as the key point of contact for customers as they move through the Taylor Wimpey Customer Journey from the point they are introduced to their finished home prior to legal completion until they have settled into their new home (typically 8 weeks). The Customer Rela

We're working with a reputable organisation to recruit a Customer Relations Team Manager to lead a specialist team responsible for managing and resolving customer complaints. Job Title: Customer Relations Team Manager. Ensure response quality, regulatory compliance, and fair customer outcomes.

Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire: White House in

Dual Site Customer Relations Manager | Hertfordshire | 40 hours per week | £36,000 per annum + bonus. We’re looking for a Dual Site Customer Relations Manager to cover two care homes in Hertfordshire : White House in Letchworth Garden City and Penrose Court in Biggleswade. Apply today to become o

Celsius Graduate Recruitment are currently recruiting for a number of Graduate Customer Relationship Managers for our client at their Head Office in Fleet Street, Central London. As a Graduate Customer Relations Manager, you will undergo extensive training in the specialism that you are most suited

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. Are you a commercially driven Customer Relations Manager who thrives on converting enquiries into admissions?. The Customer Relations Manager will play a pivotal role in representi

A growing elderly care provider is seeking a Customer Relations Manager for a newly created regional role in the East Midlands. This position focuses on enhancing admissions performance and building relationships across multiple care homes.

A leading IT services company in the United Kingdom is seeking a Customer Relations Manager to oversee client accounts and ensure satisfaction through effective communication and service delivery.

Proven experience as a Customer Relations Manager, Admissions Manager, or similar within the care or healthcare sector. This is an excellent opportunity for a driven Customer Relations Manager to join a growing elderly care provider in a newly created regional role with real influence over occupancy

Working closely with senior leadership, the CRC Team Manager will lead and develop a high-performing customer service team, ensuring consistent service standards, operational efficiency, and continuous improvement across all customer touchpoints. Mode Search are partnering with a global luxury retai

A family-owned care provider in Hertfordshire is seeking a Dual Site Customer Relations Manager to support two care homes. You will conduct personalized tours, maintain community relationships, and collaborate with care teams to ensure a smooth experience.

Apply today to become our Dual Site Customer Relations Manager in Hertfordshire. Dual Site Customer Relations Manager. This role is more than just a customer-facing position; it’s a chance to genuinely support families at one of the most important moments in their lives.