Customer service administrator jobs in BromsgroveCreate job alerts

Immediate Start, Temporary, Customer Accounts Administrator, Droitwich, Full time, Hybrid, £25k Your new company Hays are pleased to be working with this growing Droitwich organisation who are on the lookout for the right candidate to join them and start immediately. Your new role • Preparing and issuing customer contracts to enable the start of billing, • Supporting a seamless customer journey, including the creation of tailored payment schedules, • Responding promptly to customer enquiries and maintaining accurate records in Salesforce, • Collaborating with internal departments to resolve customer issues efficiently and courteously, • Managing cancellations, updating customer accounts, and generating final invoices, • Handling refund requests and maintaining clear communication with customers, • Processing promotional offers by verifying customer eligibility and updating internal systems, • Assessing and processing buyout eligibility for new customers, • Assisting the Credit Controller with payment chasing and arranging payment plans when required, • Providing support across other departmental tasks as needed, • Addressing issues proactively and in alignment with company values, • Updating customer accounts in compliance with GDPR requirements, • Hybrid work with 2 days in the office per week (once training has been completed)., • Free parking on site, • Friendly team environment What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. 4769641

Hourly rate: £15.31 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor Responsibilities will include: • Taking calls, arranging appointments and liaising with customers suppliers and contractors, • Updating the property management system, • Updating compliance and asset spreadsheets, • Issuing and monitoring programmes of works, • Booking supervisor inspections, chasing no access and compliance due dates and certification, • Raising jobs, closing jobs and covering phones for gas servicing during team annual leave. For more information or to process your application, please apply now!

Based near the Redditch area, an opportunity has arisen for a Data Administrator to join a global leader in sustainable supply chain solutions. You will be responsible for processing customer movement declaration files, ensuring stock records are accurately updated within internal systems and maintained to a high standard of precision. Working closely with customers and internal teams, you will analyse data submissions, resolve discrepancies, and ensure timely and accurate integration of movements. This role plays an important part in maintaining data integrity, supporting operational efficiency, and delivering excellent customer service. As the Data Administrator, you will be responsible for - • Receiving, analysing and integrating customer declaration files into the internal IT system., • Registering declared movements, managing file rejections, and resolving discrepancies., • Communicating with customers regarding rejected files or non-agreed drop points., • Creating and maintaining matching tables to ensure movements are assigned to the correct internal accounts., • Analysing customer declarations to ensure movements are accurately recorded., • Monitoring the quality and timeliness of submitted data., • Keeping customer flow documentation up to date.

We are currently looking to recruit a Fleet Administrator to be based at our Volkswagen Commercial Dealership in Droitwich. The hours of work are Monday to Friday, 8.30am to 5.30pm. Basic salary on offer is up to £30,000 plus benefits. The successful candidate will be responsible for supporting a busy fleet sales team in the administration and co-ordination of the department. This key role will be tasked with: Liaising with customers and internal departments. Placing orders and tracking their progress. Organising, prioritising and meeting tight deadlines. For this position interpersonal, organisational and customer service skills are essential. Whilst knowledge of a Fleet environment would be beneficial, enthusiasm and the determination to succeed are more important to us. The person we are looking for will have a confident and outgoing personality with excellent communication skills enabling them to successfully liaise with people at all levels, both internally and externally. If you are looking for a really exciting challenge then this is the ideal post for which you should apply. In return for your hard work, well support you with coaching & development every step of the way. Also, to reward your commitment youll get: • 25 days holiday plus bank holidays, • Company Pension, • Wellness Programme

We are seeking an organised, customer‑focused Customer Services & Sales Administrator to join a fast‑paced engineering and manufacturing business in Redditch.

Job Title: Customer Service Administrator. My client is seeking a Customer Service Administrator to join their team in Bromsgrove! This is a fantastic opportunity for an ambitious individual looking to kickstart their career in account management.

Smile Education are currently recruiting for a school experienced administrator to start immediately for a school in Redditch. The successful applicant will be carrying out general administrative tasks such as signing visitors in and out of school in line with safeguarding policies, updating the school CRM system, and dealing with general queries. Applicants must have exceptional communication skills, both written and verbally, and have previous experience in using BROMCOM. This is a fantastic opportunity to join a friendly and lively school office team. The expected salary range for the role is £136.50 per day. Duties and Responsibilities Updating student records Previous experience using BROMCOM software system Provide administrative support as and when required Present data to senior leaders Need to be highly organised Have excellent interpersonal skills Have previous school attendance/administration experience Be highly motivated, professional and forward thinking • Have proficient computer skills including experience with SIMS Demonstrate excellent communication and customer service skills Be able to form positive relationships with all staff and parents Require knowledge of school attendance procedures What to expect from applicants? We would like applicants to have prior experience working in an administrative role. Experience in using SIMS/CMIS/BROMCOM/ARBOR is essential. Why work with Smile Education? Smile Education are an agency with a difference. We are education specialists, with a proven record of assisting both experienced Teachers and Leaders, in addition to those starting their career. We are able to provide training and CPD opportunities and are proud to work with some of the largest academies trusts within your local area. We’re passionate about finding the perfect role for you! To be successful in your application, you should have experience in one or more of the following: An experienced office Administrator Have prior experience in using SIMS or CMIS/BROMCOM/ARBOR Available to join the team until the end of the academic year. We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications. SMILES We are committed to safeguarding children. Each applicant will be expected to undertake compliance checks including Prohibited list, Barred list, DBS and Qualifications

Customer Service Advisor Redditch £25,000 – 35 hour a week contract hybrid working once training has been completed. They do want someone who lives within a commutable distance to Redditch. We are currently looking for a Customer Service Advisor to join a busy Customer Service team dealing with ordering processing, customer service queries and aftersales. This role is ideal for someone who is highly organised, customer-focused, and comfortable managing a variety of administrative tasks in a fast-paced trade environment. Customer Service Advisor Key Responsibilities Handle customer enquiries and process orders for products Provide excellent customer service by keeping customers informed throughout the order and delivery process Answer incoming telephone calls and respond to emails, letters, and other correspondence Liaise with carriers regarding delivery enquiries and updates Input customer orders onto the computer system and produce relevant sales documentation Raise internal paperwork including collection notes, credit requests, and purchase orders Maintain accurate records, including monitoring and booking in direct container shipments to customersThe successful Customer Services Administrator will have the following skills and experience:- Previous experience in customer service or administration Strong organisational skills and attention to detail Confident using computer systems and office software Excellent communication skills, both written and verbal Ability to manage multiple tasks and work well under pressureIf you are reliable, proactive, and enjoy working in a customer-focused administrative role, we would love to hear from you. Please click APPLY with your updated CV and I will be in touch soon

Job Title: Customer Service Administrator Salary: £22,568 - £26,500 Location: Bromsgrove Working Hours: Full-time, 9:00 AM - 5:00 PM, Monday to Friday My client is seeking a Customer Service Administrator to join their team in Bromsgrove! This is a fantastic opportunity for an ambitious individual looking to kickstart their career in account management. In this role, you’ll have the chance to work closely with key clients, ensuring the delivery of exceptional service and building long-lasting relationships. The ideal candidate will be confident on the phone, thrive in a fast-paced environment, and possess strong problem-solving skills to tackle challenges and exceed client expectations. Key Responsibilities: -Build and maintain strong relationships with allocated clients. -Communicate effectively with clients and provide timely updates on live jobs. -Understand client needs and requirements to ensure the best service delivery. -Manage client expectations and provide clear, accurate information in a timely manner. -Monitor and manage Service Level Agreements (SLAs), communicating any delays or issues. -Serve as the key point of contact between clients and internal teams. -Coordinate the allocation of work to subcontractors or direct engineers. -Gather all necessary information before jobs proceed to the planning stage. -Identify areas where additional support is needed and manage resources accordingly. -Address customer issues, resolve complaints, and maintain client trust. -Provide progress reports and forecasts to Directors and Line Managers. -Update client portals and our CRM system to ensure all records are accurate. -Effectively manage the workload of engineers and subcontractors. Requirements: -Strong communication and interpersonal skills. -A keen eye for detail and a proactive approach to problem-solving. -Ability to build lasting relationships with clients and internal teams. -A willingness to learn and take on new challenges. -Previous experience in account management or a similar role is a plus, but not required. If you feel you have the experience and passion for this role please click ‘APPLY’ with your up to date CV or email your CV to (url removed)

Job Title: Warehouse Administrator Location: Redditch Hours: 08:00 – 17:00 (Monday to Friday, 40 Hours per week) Salary: Up to £28,000 per annum Are you an organised, proactive, and detail-focused administrator with experience in warehousing? We are looking for a Storage Administrator to join our clients Storage team and support the smooth running of their day-to-day storage operation. You will handle customer storage accounts from start to finish — processing orders, booking stock in, maintaining accurate records, and providing excellent customer service. You’ll work closely with our Warehouse and Transport teams, playing a vital part in ensuring stock accuracy and operational efficiency. Main duties: · Orders and stock bookings processed accurately and on time · Stock levels and records kept up to date with minimal discrepancies · Customer queries handled promptly, professionally, and helpfully · Effective communication with internal teams to keep operations running smoothly · A proactive approach to solving issues and preventing errors · A positive contribution to team culture, reliability, and efficiency Expereince and Skills needed: · At least 1 year experience in a warehousing administrative role · Experience using WMS (Warehouse Management Systems) · Knowledge of stock control and stock accuracy · Strong communication, customer service, and IT skills · A proactive, positive, and detail-driven approach · Ability to work well as part of a team

Job Title: Credit Control Location: Bromsgrove Hours: Monday to Friday, 9:00am – 5:00pm Salary: £26,000 - £28,000 Pertemps are currently recruiting on behalf of a well-established and growing organisation for a Credit Control Administrator to join their Head Office team in Bromsgrove. This is an excellent opportunity for someone looking to build or develop a career within finance, working in a supportive and progressive business environment. The Role The successful candidate will support the Credit Control function, ensuring customer accounts are managed effectively and payments are received within agreed terms. Key responsibilities will include: Proactively contacting customers by phone and email to recover outstanding payments Allocating incoming payments accurately to customer accounts Issuing statements and invoices in a timely manner to minimise delays and queries Processing supplier invoices Assisting with additional finance and administrative tasks as required by the line managerCandidate Requirements The ideal candidate will demonstrate: Previous experience within an office-based role A genuine interest in developing a career in finance or accounts Strong organisational skills with the ability to manage and prioritise workload effectively High attention to detail and accuracy Good working knowledge of Sage and Microsoft Office (particularly Excel, Outlook and Word) A confident and professional telephone manner with strong customer service skills A positive, flexible attitude and the ability to work well as part of a teamWhat’s on Offer Ongoing training and development opportunities Clear scope for personal progression A supportive and friendly working environment within a growing national businessThis opportunity would suit a motivated individual who is keen to learn, enjoys working in a fast-paced environment, and is looking to establish themselves within a finance team. To apply, click ‘APPLY’ with your up-to-date CV, or send your CV directly to (url removed)

Technical Support Officer Hourly rate: £15.31 Location: Crossgate House Redditch B98 7SN- office based only Contract: 3 months with review for extension Working hours: Monday-Friday 9 to 5 Opus People Solutions are recruiting on behalf of Redditch Borough Council for a Technical Support Officer to provide administrative and Customer support to the Housing Property Service teams, including Electrical Services and Capital and Contracts, Gas Services, Health & Safety and Compliance. Purpose of the Role: The post holder will be the Council's Electrical Technical Support Officer who will be responsible for scheduling inspections and raising jobs for electrical and communal compliance across the council's housing assets ensuring it complies with all statutory regulations, approved Codes of Practice (ACOP), official guidance standards and best practice. The post holder will be responsible for the day to day scheduling, filing, issuing and monitoring of all electrical EICR, Smoke, No Access, Installation programmes to the contractor Responsibilities will include: Taking calls, arranging appointments and liaising with customers suppliers and contractors Updating the property management system Updating compliance and asset spreadsheets Issuing and monitoring programmes of works Booking supervisor inspections, chasing no access and compliance due dates and certification Raising jobs, closing jobs and covering phones for gas servicing during team annual leave. Raising purchase orders and processng invoices The successful candidate will be a strong administrator proficient in IT programmes. Previous knowledge of facilities management, construction or property is advantageous. For more information or to process your application, please apply now

Reception Administrator Full-Time | 37.5 Hours per Week Start Date: ASAP Location : Bromsgove Trusted Talent is recruiting on behalf of Optimised Care, a well-established private healthcare provider, for a Reception Administrator to join their professional and patient-focused team. This is an excellent opportunity for someone with proven reception experience who enjoys being the first point of contact in a busy environment. The Role – Reception Administrator As a Reception Administrator, you will support the smooth day-to-day running of reception services at Optimised Care, ensuring patients, visitors, and professionals receive a warm, efficient, and professional experience. Key Responsibilities In this Reception Administrator position, your duties will include: * Welcoming patients and visitors in a friendly and professional manner * Managing incoming calls, emails, and appointment enquiries * Booking and coordinating appointments accurately * Maintaining records and updating internal systems * Supporting the wider administrative team with general office tasks * Ensuring reception areas remain tidy, organised, and professional About You To be successful as a Reception Administrator, you will have: * Previous experience working on reception (essential) * Excellent communication and customer service skills * Strong organisational skills and attention to detail * Confidence working in a fast-paced environment * Good IT skills and experience using admin or booking systems What’s on Offer This Reception Administrator role offers: * Full-time hours: 37.5 hours per week * Immediate start available * Supportive, professional healthcare setting with Optimised Care * Long-term opportunity with stability If you are an experienced Reception Administrator and available to start as soon as possible, we’d love to hear from you. Apply now or get in touch for more information

Customer Service AdministratorShrewsbury, Shropshire Permanent role Monday Friday (8 am 4. Renowned for their industry leadership and commitment to quality, our client is seeking a proactive and detail-oriented Customer Servic.

Customer Service & Operations Administrator. Customer Service & Operations Administrator. Comfort balancing customer service with operational admin tasks.

Manpower are currently recruiting for an Experienced Customer Administrator for a longer-term maternity cover position with a well-established client. Applicants must have at least 1 year of experience in a similar administrative or customer service role and be able to demonstrate this.

Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Data Entry Clerk Work From Home (Remote) - Customer Service Administrator £200 Daily. Communicate with customers via phone, email and chat.

Are you a customer service enthusiast ready to make a positive impact in the manufacturing and production industry? Our client is looking for a dedicated Customer Service Specialist to join their vibrant team in Ledbury! This is an exciting opportunity for someone with a passion for excellence and a

As we continue to expand, we are looking for a proactive and efficient Customer Service / Administrator to join our remote team. Customer Service / Administrator - Remote at Trade Prices Direct. We are dedicated to providing top‑notch customer service and ensuring our clients have the best experie

The Customer Service Administrator proactively communicates with clients and care platforms to ensure client satisfaction continues after-sales. Comply with the high standards of Cartier sales and service while respecting Cartier Customer Service processes & policies of the Maison. Responsible for p

Customer Service Administrator role available!. We are looking for a Customer Service Administrator to join a successful Chemical Manufacturing company in Bradford who has a global reach. Role: Customer Service Administrator.

This is a customer service / office-based role which will involve the following duties:. The ideal candidate will have good PC and customer service skills. Our manufacturing client is currently looking for x2 customer service assistants to join their growing business.

A leading recruitment partner in engineering is seeking a detail-oriented Customer Service Administrator in Essex. This hybrid role requires managing customer inquiries and processing orders while ensuring high standards of service.

Sales Support/Customer Service Administrator. We're working with a highly respected business in Reigate that's on the lookout for a proactive and organised Sales Support & Customer Service Administrator. Provide additional support to the Customer Service Executive during peak periods or absences.

As the Customer Services Coordinator for Medequip Assistive Technology Ltd, you will be the first point of contact for our service users, their family and health providers, ensuring that the correct product, in the correct condition is delivered and installed to the client in an appropriate and cari

Estimating Administrator / Customer Service Peterborough. Our client is a leading UK passive fire protection company and they are looking for an estimating administrator / customer service advisor to join their thriving team in Peterborough on a full time permanent basis. Strong communication / Cust

Our client, a well established engineering company who we have a longstanding relationship with, based in Tewkesbury, has an exciting new opportunity for a Customer Service Administrator to join their team on a full time permanent basis due to business growth. Handling inbound and outbound calls and

MondaytoFriday:9:00am–5:30pmandoneSaturdaypermonth:10:00am–4:00pm(rotabasis).The successful candidate will have experience in (preferred but not essential).

Logistics and Customer Service Administrator. The position involves switching between customer service and logistics tasks based on operational priorities while maintaining a high standard of accuracy and service. Logistics and Customer Service Administrator.

Join a forward-thinking company as a Sales Administrator, where your role will be pivotal in delivering exceptional customer service and ensuring smooth order processing. You'll manage customer enquiries, generate necessary paperwork, and coordinate deliveries, all while working in a supportive envi

Skills Required for the Customer Service Administrator:. Customer Service Administrator. Supporting the service team providing high levels of customer service, maintaining the database and administration.

As a Customer Service Administrator you will co-ordinate front line response deal with problems and customer requests, liaise with other operational teams and be able to fulfil all office functions, supporting the CS manager whenever necessary. We would like to present you with an exciting opportuni

Customer Service Administrator. Strong customer service and administration skills. Are you friendly, professional, and passionate about delivering excellent customer service?.

If you would like to find out more about the Customer Service Administrator - Battery - Essex position, please feel free to get in touch. Customer Service Administrator – Battery – Essex. This well-established UK-based engineering and manufacturing business is currently seeking a Customer Servic

As a Customer Service Administrator, you will play a key role in delivering an exceptional experience to our customers. Provide a high‑quality service to all customers, ensuring their enquiries are handled promptly and professionally. You’ll help uphold our mission, vision and values by ensuring

The successful Customer Care Coordinator will ideally have experience in a Customer Service or Customer Care role or Administration and be able to demonstrate the following skills or experience:. Providing excellent customer service and ensuring smooth communication between customers, couriers and i

Customer Service Administrator - Property Surveys. Professionally present and sell their services to secure bookings. Is commercially aware and confident in selling professional services.

Customer Service Administrator. Customer Service experience with B2C and/or B2B customers, including handling queries and complaints. Managing customer service queries, including returns, delivery updates, product and price enquiries.

They are looking for a customer service administrator to work in a small team to process all orders received and work alongside the operations manager to support broader customer service activity. The ideal Customer Service Administrator will. Customer Service Administrator Responsibilities.

A well-established company in the Taunton area is looking for a full-time Customer Service Administrator to join their team. The role requires excellent communication skills and a focus on customer service.

A recruitment agency is seeking detail-oriented Administrators/Customer Service Executives for a temporary customer services role in Christchurch.

Previous experience in administration, customer service, or a sales support role is preferable, or a role where the customer has been the priority. Customer Service Administrator. Process customer orders accurately and efficiently.

Job Title: Customer Service / Administrator Salary: Circa £28,000 (depending on experience) Job Type: Permanent, Full-Time Working Hours: Monday. Friday (approximately 9:00am - 5:00pm, hours to be confirmed) The Opportunity We are currently recruiting for a Customer Service / Administrator to join

Previous experience as a Customer Service Representative, Customer Service Advisor, Client Service Executive, Customer Support Specialist, Customer Care Coordinator or Administrator. If you are a Dutch speaker, apply below for this exciting new role! On behalf of an international client we are looki

A leading integrated supply chain company in Telford is seeking a Customer Service Administrator for a full-time permanent position. This role involves coordinating responses to customer requests, resolving queries, and supporting operational teams.

To provide high quality and responsive customer service and administrative support to external and internal customers within the repair business and other services offered at the Avionics facility. Job Title: Customer Services Administrator. Provide high quality customer service to all customers.

Are you passionate about delivering exceptional customer service and enjoy working in a fast-paced, collaborative environment? We have partnered with a leading Drinks business that is looking for a proactive and detail-oriented Customer Services Administrator to join their dynamic team. Proven exper

Candidates with the experience or relevant job titles of; Logistics Administration, Administrator, Customer Service, Customer Service Administrator, Client Service Executive, Office Administration, Goods In, Goods Out, Transport Admin, Transport Administration, Logistics Coordinator may also be cons