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To produce food in a timely fashion to ensure smooth service to the customers. Our customers are at the heart of everything we do - we live to bring food and people together. Work effectively with all colleagues at the relevant site to ensure excellent customer service.

To produce food in a timely fashion to ensure smooth service to the customers. To develop and plan menus that are in line with client and customer needs. Hospitality Chef De Partie to work with us at a wonderful workplace site in London.

To produce food in a timely fashion to ensure smooth service to the customers. We genuinely like the people we work with, and love coming together to reset , refresh and have fun. To develop and plan menus that are in line with client and customer needs.

As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. Proven leadership experience in Customer Service or Customer Experience, ideally within luxury fashion, beauty, or premium retail. This is an exciting opportunity to shape the fut

Concession Manager – Central London - Premium Womenswear Salary: Up to £47,000 + Bonus (£60k+ OTE) Location: Central London Department Store We’re representing an iconic luxury fashion house known for its refined aesthetic, timeless collections, and immersive retail experience. As the brand continues to evolve and expand its retail presence, we’re seeking an experienced and commercially driven Concession Manager to lead one of its flagship London boutiques. This is an exceptional opportunity for a dynamic retail leader with a passion for luxury fashion, an entrepreneurial mindset, and the ability to inspire teams to deliver exceptional results. The Role As Concession Manager, you’ll take ownership of all aspects of store performance — leading, motivating, and developing your team, driving sales, and delivering an exceptional client experience. You’ll blend strategic thinking with hands-on leadership, ensuring operational excellence and cultivating a sophisticated store environment that embodies the brand’s values. Key Responsibilities Commercial & Sales Performance • Drive and exceed sales targets through effective team leadership and personal sales impact., • Implement strong clienteling strategies to enhance revenue and build lasting relationships., • Analyse commercial data and competitor activity to identify opportunities and shape strategy., • Manage budgets, address underperformance, and deliver commercial solutions., • Deliver a seamless, high-touch luxury experience across every client interaction., • Leverage CRM insights to tailor recommendations, anticipate client needs, and deepen engagement., • Lead initiatives such as personalised outreach, VIP events, and re-engagement campaigns to drive loyalty., • Coach the team to use data-driven insights to enhance service and identify key commercial moments., • Lead, coach, and inspire a high-performing team to deliver exceptional service and commercial results., • Set clear KPIs, provide regular feedback, and foster a culture of accountability and excellence., • Proactively address challenges and maintain a positive, high-performing environment., • Ensure the highest visual and operational standards across the store in line with brand guidelines., • Oversee stock management, minimising loss and supporting accurate stocktake processes., • Ensure compliance with all health, safety, and company policies., • Maintain excellent store organisation, administration, and operational performance. About You • Proven experience managing a premium or luxury retail store, with a strong commercial track record., • Confident leader with excellent coaching skills and the ability to inspire and develop high-performing teams., • Expert in clienteling, CRM, and delivering exceptional customer experiences., • Strategic thinker with strong problem-solving skills and a hands-on, solution-focused approach., • Highly organised, detail-oriented, and resilient in a fast-paced retail environment. Why Join This is a rare opportunity to lead a flagship boutique for one of the most respected names in luxury fashion, shaping its commercial success and delivering unforgettable client experiences. You’ll join a brand that invests in its people, offering career development opportunities, generous product discounts, and access to exclusive events and benefits. Apply now to take the next step in your luxury retail leadership career.

CH Carolina Herrera is seeking a Sales Associate for our boutique in Fulham Road. The Sales associate is responsible for creating and organizing a pleasant shopping environment for our clientele, providing excellent customer service, and driving customer loyalty. Responsibilities: • Providing excellent customer service following the company customer experience protocol- Maintaining and developing the store Client book (sales aftercare), • Replenishing the products on the sales floor as outlined in the company procedures whilst respecting the visual merchandising standards, • Achieving daily and weekly individual sales targets and KPI's as defined by the Store Manager or Assistant Store Manager in order to achieve the store objectives, • Assisting with merchandising and inventory activities. Keeping the sales floor and store image neat, organized, clean, and stocked, • Processing transactions accurately and efficiently, • Complying with all sales related policies and procedures Requirements: • Minimum 1-year experience in fashion retail luxury stores, • Passion for fashion, • Orientation to results and the clients’ satisfaction, • Excellent communication and negotiation skills, • Identification with the brand For more information regarding our company and products please visit: Sociedad Textil Lonia Corp. is an Equal Opportunity Employer. All qualified applicants will be considered regardless of race, color, religion, sex, national origin, sexual orientation, disability, age, gender, marital status, citizenship status, veteran status, or any other characteristic protected by applicable federal, state, or local laws.

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Date contract : November to January Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: Work Location: In person

CLIENT MANAGER - LONDON £38,000 - £45,000 per annum ABOUT THE OPPORTUNITY Our client is an established, modern ACCA Platinum Employer with a dynamic team of 15 professionals and an enviable client base specialising in Creative Industry clients. As part of a group of practices, they offer employees diverse work experience and exceptional career growth opportunities. This forward-thinking firm has made significant investments in advanced technology to drive efficiency, enhance flexibility, and maintain a fully paperless operation. They're expanding their team and seeking high-quality professionals to join their continued growth. THE ROLE We're recruiting an experienced Client Manager to take ownership of a diverse client portfolio and serve as the primary point of contact for creative industry clients. This role offers immediate responsibility and rapid career development in a supportive, forward-thinking environment. You'll be managing client relationships from day one, leading a junior team, and building on your exposure to client advisory services. The ideal candidate will be comfortable running client meetings, presenting information, and identifying new opportunities within the client base. KEY RESPONSIBILITIES Client Management: • Manage a portfolio of clients as their main point of contact, • Oversee bookkeeping to trial balance and VAT return submissions, • Prepare accounts for Limited Companies, Sole Traders, and Partnerships, • Handle payroll processing and P11D submissions, • Maintain accurate client records and prepare management reports, • Build strong relationships through regular, proactive client contact, • Liaise with HMRC and other external bodies Team Leadership: • Supervise and mentor junior staff and apprentices, • Allocate resources and prioritise work flows, • Manage team billing, workload, and performance, • Provide training and development support Performance & Growth: • Meet utilisation and budget targets, • Identify opportunities to grow existing client relationships, • Support new client on boarding processes, • Deliver exceptional service quality and meet all deadlines WHAT YOU'LL BRING Essential Requirements: • 3+ years accountancy practice experience (essential), • ACCA or ACA qualified (or equivalent experience for seasoned professionals), • Strong UK VAT and bookkeeping knowledge, • Experience with accounts preparation and tax advice, • Proven ability to manage client portfolios independently, • Team management and leadership experience, • Excellent communication and presentation skills Technical Skills: • Proficiency in accounting software (Xero and TaxCalc preferred), • Advanced MS Office skills, • Experience with fixed assets, period-end adjustments, and reconciliations Personal Qualities: • Confident, presentable, and client-focused, • Strong attention to detail and problem-solving abilities, • Team player who can both lead and take direction, • Passionate about delivering exceptional customer service Desirable: • Experience with creative, media, fashion, or digital/technology clients, • Knowledge of Sage software WHAT'S ON OFFER Competitive Package: • £38,000 - £45,000 depending on experience, • 25 days annual leave plus bank holidays, • Generous annual training allowance and professional development support, • Company pension scheme, • Employee assistance programme, • Flexible working hours and locations, • Clear career progression opportunities Professional Development: • Direct support from Practice Manager and Directors, • Access to specialist Tax and Accounting teams, • Internal development planning, • Support for continuing professional studies, • Exposure to diverse client advisory services

Outstanding sense of customer service, sense of initiative and commercial creativity with fashion sensitivity. A passion for LVMH Fashion and our collections. Strong knowledge of fashion, trends and specifically RTW product division.

Your Role: Brand Ambassadorship: Enthusiastically represent the essence of Luxury at our concession in Harrods, embedding passion and pride for the brand among customers and the store team. Embrace and convey the brand's DNA, setting a stellar example in adherence to our appearance guidelines and dress codes. Visual Merchandising & Client Management: Ensure the store's presentation aligns with the boutiques visual merchandising standards to fortify the brand image. Elevate in-store customer service to deliver an unparalleled client journey. What to Expect: • Welcome and comfortably acquaint all visitors, fostering loyalty and building lasting relationships., • Educate clients on our products and introduce complementary items to enhance their experience., • Execute sales processes with confidence and professionalism, achieving sales targets., • Collect client CRM details to expand your client book, contributing to our community., • Remain informed on fashion trends and Moynat's product lines through ongoing research., • Adhere to all company policies and procedures, including stock control and management. What we would like to see: • A passionate individual with a deep understanding of and affinity for the Moynat brand and luxury fashion., • A role model in customer service and brand representation., • Keen on developing product knowledge and staying updated with fashion trends., • Proactive in building and maintaining client relationships to drive sales., • Diligent in following company policies and contributing to stock management effort., • Fluency in Mandarin

Operational Lead at OMNES Location: London, UK Type: Full-Time, Permanent About OMNES OMNES is a modern, sustainable, and cost-conscious women’s fashion brand, designing ethically crafted clothing that doesn’t compromise on style or values. Our name, OMNES, means “all” — a reflection of our belief that we all share responsibility in transforming how we shop, wear, and think about fashion. Founded in London in 2021, OMNES was created to bridge the gap between conscious consumerism and accessible design. We create timeless, high-quality pieces with playful pops of print and colour — always with a focus on fit, inclusivity, and sustainability. The fashion industry is one of the most resource-intensive and polluting sectors in the world. We exist to challenge that. OMNES is committed to designing responsibly, minimizing waste, and building a business that supports both people and the planet. Role Overview We are seeking a proactive, analytical, and customer-focused Operational Lead to take ownership of our operational processes and logistics network. This is an exciting opportunity for a hands-on, up-and-coming superstar who thrives in scaling, optimizing, and streamlining operations within a fast-moving, growing brand. The Operational Lead will oversee the end-to-end operational flow — from supply chain and fulfilment to reporting, inventory control, and 3PL management — ensuring seamless efficiency and exceptional customer experience. This role requires someone who is not only operationally excellent, but also curious, data-driven, and constantly seeking improvement. You’ll work closely with internal teams and external partners to strengthen our infrastructure and support OMNES’s continued growth. Key Responsibilities Operations & Supply Chain Management · Oversee daily operational activities, ensuring the smooth movement of goods through the supply chain — from supplier to warehouse to customer. · Manage 3PL relationships, ensuring service level agreements (SLAs) are met across distribution, returns, and reverse logistics. · Partner with suppliers to ensure consistent quality, lead times, and communication across all operational. Logistics & Fulfilment · Coordinate global shipping and delivery schedules, optimizing cost, speed, and sustainability. · Track and resolve issues related to delayed shipments, damaged goods, or stock discrepancies quickly and effectively. · Develop contingency plans to minimize operational disruptions and maintain customer satisfaction. Inventory & Systems Management · Maintain accurate, real-time visibility of inventory across all channels (including Shopify). · Implement and improve systems to track and forecast stock levels, replenishment needs, and product flow. · Build and manage operational dashboards to monitor KPIs such as order accuracy, fulfilment times, and cost efficiency. Process Improvement & Reporting · Identify bottlenecks and develop innovative solutions to drive efficiency and scalability. · Design and implement new processes that align with OMNES’s sustainability goals. · Create clear, data-led reports to support decision-making across the wider business. Customer Experience & Collaboration · Ensure a customer-first mindset in every operational process, from order fulfilment to returns. · Collaborate cross-functionally with eCommerce, Finance, Product, and Marketing teams to ensure operations support broader brand goals. · Provide operational insights to leadership to guide strategic planning and business development. Qualifications & Experience · 3–5 years of experience in operations, logistics, or supply chain management — ideally in fashion, retail, or eCommerce. · Demonstrated experience with Shopify, inventory management systems, and 3PL logistics. · Strong analytical and reporting skills, with experience building operational dashboards and interpreting data to drive action. · Proven ability to manage multiple projects in a fast-paced environment, balancing strategic and hands-on work. · Exceptional communication skills, both written and verbal — able to liaise confidently with internal stakeholders and external partners. · Customer-centric mindset, with a track record of improving service levels and enhancing the customer journey. · A passion for sustainability, ethical fashion, and innovation in business operations. Behaviours & Attributes · Tenacious – You persist in finding solutions, never shy away from challenges, and follow through on commitments. · Analytical Mindset – You leverage data and insights to identify trends, solve problems, and inform decisions. · Strong Problem Solver – You anticipate issues before they arise and remain calm and resourceful under pressure. · Excellent Communicator – You articulate ideas clearly and build strong relationships across all levels of the business. · Willingness to Learn – You’re curious, proactive, and always looking for ways to improve and innovate. · Customer Obsessed – You keep the customer at the heart of every operational decision. · Collaborative & Adaptable – You thrive in a small, agile team and can pivot quickly when priorities shift. What We Offer · Competitive salary and benefits package. · A high-impact role within a fast-growing, mission-driven company. · A supportive, collaborative, and inclusive team culture. · Ongoing professional development and learning opportunities. · The chance to make a tangible difference in shaping a more sustainable future for fashion. Join OMNES — and help redefine what responsible fashion looks like.

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate on a fixed-term contract in part-time to join our team at London Regent Street ! Date : November to January Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

Project Manager - Luxury Retail Architecture We are seeking an experienced Project Manager to lead luxury fashion retail projects from RIBA Stage 2 onwards, taking ownership of design development, statutory approvals, construction delivery, and store handover. You will be the primary point of contact for high-profile clients, managing projects valued between £350,000 and £2M+, while leading cross-functional teams to deliver cutting-edge retail spaces that elevate brand identities and create immersive customer experiences. This role requires someone who can operate at both strategic and operational levels, balancing creative vision with technical delivery, commercial awareness with regulatory compliance, and client expectations with practical constraints. About ML Projects: ML Projects is a London-based architectural project management practice specializing exclusively in high-end luxury retail fit-outs for prestigious brands across the UK and Europe. We manage the complete journey from concept through to store opening, delivering exceptional retail spaces through expert coordination of design development, regulatory approvals, construction delivery, and seamless client handovers. Founded on principles of professional integrity and teamwork, we take pride in bringing our clients' creative visions to life through exceptional project management and execution. Our inclusive culture fosters an environment where professionals can thrive and develop their skills as part of close-knit project teams working on flagship stores, shopping malls, boutiques, and innovative retail concepts. Key Responsibilities: Project Leadership & Delivery • Manage complete project lifecycle from design development through construction to handover and commissioning, • Lead multiple concurrent retail fit-out projects with individual values ranging from £350,000 to £2M+, • Ensure adherence to client design intent, brand standards, and project requirements throughout all phases, • Oversee construction progress through regular site visits, swiftly resolving any conflicts., • Manage project handovers including snagging coordination, O&M documentation, commissioning certificates, and consent to trade processesRegulatory & Statutory Compliance, • Manage Building Control submissions and maintain ongoing liaison with Building Control Approved Inspectors, • Coordinate CDM compliance including F10 notifications, Construction Phase Plans, and Health & Safety File compilation, • Manage License to Alter applications with landlords and freeholders, understanding statutory notice periods, • Ensure compliance with UK Building Regulations (particularly Part B - Fire Safety, Part L - Conservation, Part M - Access), • Navigate Listed Building applications and Conservation Area requirements when applicableTechnical Coordination & Consultant Management, • Lead cross-functional teams of 2-3 architects/designers/junior PMs plus external consultants, • Appoint and manage specialist consultants (MEP, Structural, Fire Engineers, Principal Designer, Acoustic Consultants), • Prepare technical specifications and coordinate with specialist contractorsProcurement & Commercial Management, • Prepare Bills of Quantities (BOQ) and manage tender processes, • Track project expenditure against CAPEX budgets, flagging variations and maintaining financial forecasts, • Understand cost implications of design changes, programme delays, and specification variationsClient & Stakeholder Management, • Serve as primary client contact, managing expectations and ensuring exceptional service delivery, • Prepare professional reports, presentations, and client-facing communication materials, • Chair project meetings and site progress meetings with clients, contractors, and consultants, • Present technical solutions and recommendations to clients and senior stakeholders, • Build and maintain strong relationships with luxury retail brand representatives, • Navigate complex stakeholder landscapes including brand teams, property teams, and retail operationsTeam Leadership & Coordination, • Lead and mentor Project Coordinators and junior team members, • Delegate tasks effectively while maintaining oversight of critical deliverables, • Foster collaborative working relationships with internal teams and external partners, • Develop team capabilities through coaching and knowledge sharingProcess & Systems Management, • Maintain project trackers with accuracy, ensuring they reflect real-time project status, • Ensure project documentation integrity, accessibility, and compliance with filing protocols, • Minimum 3+ years proven experience managing luxury retail or high-end fashion projects in the UK, • Direct experience leading projects through RIBA Stages 2-7 from design development to handover, • Track record managing retail fit-out projects valued £350,000 to £2M+, • Hands-on experience with Building Control submissions for retail premises, • Working knowledge of CDM Regulations 2015 and Principal Designer responsibilities, • Practical understanding of UK Building Regulations and their application to retail fit-outs, • Experience managing consultant teams and contractor relationshipsHighly Desirable, • Experience working across UK & European markets, • Knowledge of international building standards and compliance requirements, • Background with major luxury fashion, beauty, or premium lifestyle brands, • Familiarity with JCT contracts and contract administrationRequired Skills & CompetenciesTechnical Proficiency, • Advanced proficiency in project management software (Smartsheet, MS Project, or similar), • Strong technical literacy - ability to read and coordinate architectural, structural, and MEP drawings, • Understanding of luxury retail fit-out standards, finishes, and installation methodologiesProject Management Capabilities, • Exceptional organizational skills with ability to manage multiple concurrent projects, • Strong commercial awareness with understanding of margin management and profitability, • Ability to develop realistic construction programmes and manage critical path activities, • Experience with risk management, issue resolution, and change control, • Disciplined approach to documentation, reporting, and audit trails, • Strategic thinking combined with attention to operational detailCommunication & Leadership, • Excellent client management and stakeholder engagement abilities, • Strong written communication skills for reports, specifications, and statutory submissions, • Confident presentation skills for client meetings and design reviews, • Proven ability to lead, mentor, and develop junior team members, • Effective negotiation and conflict resolution capabilities, • Collaborative working style with ability to influence across organizational boundariesPersonal Attributes, • Proactive problem-solver who anticipates issues before they become critical, • Calm under pressure with ability to manage competing priorities and tight deadlines, • Meticulous attention to detail while maintaining strategic oversight, • Results-oriented mindset with commitment to quality and client satisfaction, • Professional integrity and ethical approach to project delivery, • Willingness to travel domestically and internationally for site visits as needed

Boutique Manager, Valentino, Selfridges London Description We are an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters. The rainbow is our signature. It represents the good energy and love we have for our community and the many ways we collectively express our individual style. Requirements • Ensure service standards are consistently met in your boutique, through regular team motivation, training and development, • Be a mentor for your team by demonstrating service standards and leading by example, • Ensure boutique and company sales targets are consistently achieved by setting and monitoring these for your boutique and team, • Regularly monitor your teams’ KPIs and performance, putting plans in place for further development as and when needed alongside the store manager, • Ensure operational objectives of the store and company are upheld and maintained, • Ensure all policies and procedures are consistently maintained through high standards of compliance at all times, • Regularly update the general and host store managers on trade and team performance, • Support the wider management team with recruitment and onboarding talent, whilst working with the HR talent team, • Maintain a high-performance team through regular one-to-one meetings, • Build and maintain excellent customer relationships for repeat business, • Maintain staff rotas, remaining reactive to trading patterns, Christmas & sales, • Monitor and manage stock deliveries, • Work with head office merchandising team to ensure restock accuracy, • Coordinate store stock take and maintain stock accuracy standards, • Organise and execute impactful store promotions to boost overall sales for boutique, • Protect the Valentino brands and ensure all team members meet personal presentation standards and policies, • Ensure your team maintains excellent visual presentation of the boutique which is consistent with company/VM guidelines, • Keep up to date with new fashion trends, • Be an ambassador for your team and store Requirements • Previous retail management experience, • Strong understanding of fashion trends and brands, • Possess a strong sense of leadership, • Excellent communication skills, • Ability to stay composed during stressful situations, • Ability to create and sustain great relationships, • Experience in setting team targets and driving sales, • To be immaculately presented and representative of the brand Benefits • Competitive basic salary, • Generous bonus structure, • Uniform allowances, • Enviable discounts Our Stores The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally. Beyond stand-alone stores and retail pop ups, our retail partners include some of the world’s most famous department stores. We Are One: For Love | For Diversity | For Change | For Equality | For Kindness | For Freedom | For Unity Against Racism

Store Manager | £34-37,000 + Benefits | London Zachary Daniels is excited to be working with a premium, heritage retailer in the heart of London. This is a business with a proud history, now entering a bold new chapter with store refits, new teams, and a renewed focus on customer experience. They are looking for an inspiring Store Manager who can thrive in the fast-paced London retail scene, bringing passion, leadership, and energy to the role while celebrating the story behind every product. As a Store Manager, you'll play a key role in shaping the customer journey and ensuring every visitor - whether local, tourist, or international - leaves feeling inspired. You'll lead from the front, motivating your team to achieve and exceed targets while creating a culture of excellence in service, storytelling, and product knowledge. Your responsibilities as Store Manager will include: • Leading, supporting, and motivating the team daily to smash sales targets and KPIs, setting the standard with outstanding customer service., • Maintaining a strong retail floor presence in a busy London store, guiding and educating your team, and ensuring the store delivers a world-class shopping experience., • Working with the HR Manager to recruit, train, and develop your people, unlocking their potential and preparing future leaders. What we're looking for in a Store Manager: • Proven experience in driving sales and profitability within a high-profile or flagship retail environment., • A passion for delivering a memorable, luxury-level customer experience that stands out in the competitive London market., • Confidence in analysing data and spotting trends to take action that drives results., • Adaptability, positivity, and enthusiasm for both the products and the values of the brand., • *Previous store manager or senior management experience within fashion, accessories, or footwear. Why apply? This is more than just a store manager role - it's an opportunity to make your mark within a London destination store, lead a passionate team, and be part of a premium brand that's investing heavily in its future. BBBH34514

Role Overview: As our Monmouth Street Manager, you will be the face of Odd Muse’s boutique location in the heart of Seven Dials. Your mission will be to elevate the in-store experience, lead our established store team and drive sales. With a strong focus on personal shopping, bridal styling, exclusive events, and community engagement, you’ll play a pivotal role in shaping how customers experience the Odd Muse brand in your local Market. We’re looking for a confident leader, potentially an Assistant Manager looking for their next step: someone who can elevate the Odd Muse experience, drive local activations, and continuously enhance our luxury service offering. Key Responsibilities: Sales & Brand Growth: • Consistently exceed sales targets, conversion goals, and KPIs with a proactive, customer first approach., • Develop a results driven clienteling strategy to grow our loyal customer base and high-spend clientele., • Maximise every touchpoint: bridal appointments, personal shopping, and VIP experiences to drive revenue and elevate brand perception., • Support local marketing efforts and in-store activations to raise awareness and build community presence. Luxury Experience & Personal Styling: • Curate a seamless, elevated in-store journey that reflects Odd Muse’s luxury ethos., • Support and host exclusive in-store events that inspire and engage our core customer. Team Leadership: • Build, manage, and inspire a best-in-class retail team aligned with the Odd Muse voice and values., • Deliver clear goals, hands-on coaching, and regular feedback to cultivate a culture of excellence., • Lead by example on the shop floor, with clients, and during high-volume trading or VIP experiences. Store Operations: • Ensure all operational standards are met, including inventory management, stock flow, VM, and store presentation., • Maintain daily, weekly, and monthly reporting to track store performance and provide actionable insights to HQ., • Work closely with logistics, marketing, and merchandising teams to ensure store agility and smooth day-to-day operations. What We’re Looking For: • 3+ years’ Management experience in luxury or premium fashion., • Proven ability to scale store revenue, grow a client base, and lead a commercially focused team., • Exceptionally polished, with excellent communication and styling skills., • Passionate about delivering standout customer experiences and building something iconic., • An existing network of high-value clients and industry relationships is highly advantageous., • Proven ability to drive in-store engagement through activations, collaborations, and community outreach., • Self-motivated, with a strong sense of initiative and ownership over your area of the business.

Since 2010 Bobbies has been creating shoes and leathergoods for women and men inspired by an open, assertive Parisian nonchalance. To capture the unique essence of an effortless style and enhance this elegance with well-designed lines and shapes: our contemporary vision associates a minimal sophistication with vintage influences. With its design studio based in Paris, Bobbies pieces are passionately conceived and meticulously manufactured in Portugal and Spain. Bobbies advocates an optimistic, lively, responsible, authentic fashion based on sustainable ecological commitments and collective actions. JOB PURPOSE In our London store located in Marylebone, you will actively participate in the following missions : • Welcome and inform clients by setting up an optimal customer service, • Sell products, ring up sales and oversee all sales operations, • Help develop and build Bobbies’s loyal clientele while being both sincere and customer-oriented., • Manage the stock optimally, • Maintain the boutique in impeccable condition and promote a merchandising policy KNOWLEDGE AND SKILLS You are enthusiastic, rigorous, energetic, passionate about fashion and have a strong commercial sense. An excellent presentation, a sense of customer service and ability to manage priorities are the key assets for this position! Ideal for a student contract. You had a first sales experience and wish to develop your skills as part of a responsible, attentive, growing company. Don’t hesitate to send us your resume ! PACKAGE • Fix revenue + Bonuses, • Bobbies Wallet

We have 2 fantastic roles for experienced HSEQ Auditors or Practitioners to join our customer-focused, forward-thinking auditing team. Located within either London, or Scotland, you will be responsible for delivering high quality, cost-effective audits within the Utilities and Construction sectors, helping our customers to mitigate risks within their supply chain. The role will be home-based with regular travel to sites to meet with clients/customers and carry out audits. You will have experience within a customer-facing auditing role (internal/external) and ideally have a NEBOSH General Certificate or equivalent. You must also hold a full UK driving licence. Key Responsibilities: • Ensure all audits are carried out in line with relevant industry and scheme standards, • Ensure customers are contacted prior to the audit, in a timely fashion; confirming the audit schedule and providing information on how to prepare, • Undertake audit preparation work and planning in readiness for on-site audits, • Review Pre-Qualification Questionnaires (PQQ’s) in line with industry standards, • Travel to the locations of the on-site audits within the UK and Ireland, • Deliver scheduled on-site audits to meet targets in line with industry requirements, • Recognise and identify non-conformities, non-compliances, observations and positive elements as part of the auditing process, • Create and prepare detailed accurate and grammatically correct audit reports in-line with quality requirements, • Submit completed audit reports to meet agreed community/scheme within required timeframes and service level agreements, • Undergo annual witnessed audits and licencing, • Provide constructive feedback to ensure the on-going development of the schemes, • Maintain and develop own technical competencies, skills, and knowledge of scheme rules for audit activities and required ISO standards, • Liaise, where necessary, with clients or other interested parties to provide guidance on the content of the scheme, • Assist in the undertaking of desktop audits where required. What are we looking for? • Experience within a customer facing auditing role (internal and/or external), • HSEQ Audit experience within the Utilities and/or Construction sectors, • Minimum of a Tech IOSH membership, • NEBOSH General Certificate or equivalent, • Lead Auditor competency via examination (preferably IRCA or equivalent)., • Environmental Awareness Certificate provided by a recognised provider such as IEMA, CIEH etc., • Full driving licence, • Willingness to travel throughout the UK and Ireland and occasionally overseas. Please apply if you’d like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce. A full role profile is available at ___ Please apply if you’d like to work for a global company that is helping make the working world more sustainable, safer, cleaner and fairer, with great colleagues and a good pay and benefits package. We welcome applications from armed forces veterans, reservists and their families. We are committed to equity, diversity and inclusion in our practices and workforce. A full role profile is available at For more than 30 years, Achilles has protected organisations’ business interests and reputations by providing unrivalled levels of supply chain transparency, carbon reduction and management. We are the ESG and carbon management partner of choice for the world’s leading global brands. Achilles specialises in supporting customers that require truly robust environmental, social and governance reporting to fully comply with ESG regulation, meet investor requirements, and achieve their own ambitious sustainability goals. We work with market-leading financial, industrial, commercial, and governmental organisations requiring the serious, detailed analysis and expert insight necessary to deliver exceptional reporting confidence. Operating from 22 locations worldwide, Achilles is at the forefront of the battle against climate change, a champion for social justice and human rights, and an expert in health, safety, and risk management. The Achilles Way – how we do things Be Curious – Ask questions, understand why, challenge and grow Commit – Show passion, create value, deliver simple solutions, be a leader Collaborate – Think inclusive, show respect, be helpful, give thanks

Location: London Contract: Fixed-term – 8 weeks (Seasonal Role) Hours: Part-time (3 days per week) This just in – an incredibly exciting opportunity to be part of the Lisa Eldridge team in London during the festive season! Join a fast-paced, and fast-growing, founder-led beauty brand which places value in stellar customer service, high product performance and integrity, artistic pleasure and of course, Lisa's un-dupable colours. Lisa has a sincere and deep interest in her customer’s desires and needs. Our philosophy is centred around providing the tools and education to help our community feel their ultimate best in every moment and during every occasion of life. If you aspire to be part of this and are passionate about our values of elevating everyday artistry, we are waiting to welcome you! If you are ambitious and have a passion for make-up, looking for a seasonal opportunity within the retail beauty industry, then this is the perfect role for you. This is a fixed-term, 8-week contract to support our busy festive trading period. Ideal for artists who love connecting with customers in a fast-paced environment. Key Requirements and Responsibilities: • Deliver amazing customer service; understand customer needs and ensure a high level of satisfaction., • Deliver thoughtful and bespoke artistry services to our customers., • Drive and deliver on sales targets., • Act as an outstanding brand ambassador., • Follow the brand’s grooming standards., • Assist with in-store events and festive activations as required., • Maintain an inviting and beautifully presented retail space during the busy trading period. You will thrive in this role if you are: • Warm, professional, and approachable with a can-do attitude., • Motivated, have high energy and are passionate about colour and product artistry., • You are committed to creating a haven for anyone with a desire to experiment with beauty in an approachable and inclusive space., • Excited to work in a fast paced, fast-growing brand with a close-knit team., • Confident in speaking to customers and understanding their needs., • A lover of all things beauty!, • Flexible and reliable during the festive trading period, including potential weekend and extended hours. Skills required for this role: • Availability throughout November–January, • Previous retail experience, • Makeup Artistry experience is a bonus, • Proof of right to live and work in the UK, • Flexible with your working hours and days per week Benefits: • Gratis products, • Training & development, • Opportunity to work closely with the Lisa Eldridge team during one of brand’s most exciting times of the year. About Lisa… Lisa Eldridge is one of the world’s most celebrated make-up artists. Equally invested in creating educational tutorials for her loyal community as she is orchestrating her signature red-carpet look for celebrity friends or conceiving avant-garde concepts for catwalk and editorial, Lisa has established herself as the most recognised and trusted voice in beauty. An early mover in the digital world, best-selling author and driving force behind the creative direction of several luxury brands, Lisa is the beauty authority both novices and professionals turn to for guidance. In 2019, decades of expertise and knowledge culminated in the launch of her eponymous brand. Representing Lisa’s impressive dexterity for colour alchemy both industry insiders and her loyal community describe her lip colours as ‘un-dupable’, while fashion bible, VOGUE describes the Seamless Skin Foundation: ’As close to a perfect foundation as you’re ever going to get’. A trusted disruptor at her core, Lisa continues to push the boundaries on colour, ingredients and techniques, guiding and inspiring her loyal community to experiment creatively and enhance their natural, unique beauty.

Company Description Emilia Wickstead, a British-based designer born in New Zealand, launched her own label in 2008 after gaining industry experience at renowned fashion houses such as Giorgio Armani, Proenza Schouler, and Narciso Rodriguez. Initially starting as a made-to-measure atelier, her brand now offers seasonal ready-to-wear collections showcased at London Fashion Week. Emilia Wickstead is globally stocked by top retailers like Net-A-Porter and Selfridges, alongside her flagship store on London's Sloane Street. Role Description This is a full-time on-site role for an Operations Director - Maternity Cover, based in London. The Operations Director will oversee daily operations, manage budgets, analyze performance data, and lead a team to ensure efficiency and high customer service standards. Key tasks will include implementing operational strategies, coordinating with various departments, and maintaining high standards of quality and productivity. Qualifications • Operations Management and Analytical Skills, • Team Management and Leadership Skills, • Budgeting and Financial Planning Skills, • Customer Service Skills, • Proven ability to work in a fast-paced environment, • Excellent communication and problem-solving skills, • Previous experience in a similar role is a plus, • Bachelor's degree in Business Administration or related field

Retail Operations and Events Manager- High Profile - Sporting Events Up to £80,000 plus package London with international travel Fella & Jones are proud to be partnering with a high-profile sports personality who is rapidly growing their fashion brand on a global stage. We’re seeking a dynamic and detail-oriented Retail & Events Manager to oversee international retail activations for a leading sports fashion label. You’ll be at the heart of delivering world-class pop-up experiences at global events, combining operational precision with creative flair. From strategic planning and logistics through to seamless on-site execution, you’ll ensure every project runs smoothly and leaves a lasting impact. The Role • Take full ownership of end-to-end retail event planning, including location sourcing, site visits, scheduling, staffing, and infrastructure., • Lead each activation as the central point of contact, collaborating closely with internal teams across marketing, design, and merchandising,, • Build strong relationships with suppliers and vendors worldwide to deliver high-quality, bespoke retail spaces,, • Create tailored store layouts for each event, sourcing fixtures and fittings as required,, • Work closely with supply chain teams to ensure accurate and timely delivery of stock and equipment,, • Manage permits, compliance, and health & safety requirements,, • Deliver projects on time, within budget, and in line with commercial targets,, • Oversee on-site operations from build and installation through to breakdown,, • Motivate and manage event staff to deliver exceptional customer service,, • Troubleshoot and resolve operational challenges quickly and effectively,, • Analyse performance post-event, reporting on results and identifying opportunities for improvement. About You 5+ years’ experience in retail operations (experience within international sports or events is highly advantageous), Able to commit to approximately 3 months per year on-site at international events, including weekends, A confident and inspiring leader who thrives in high-pressure, fast-paced environments, Exceptionally organised, proactive, and solutions-focused, Strong commercial acumen with excellent negotiation and supplier management skills, Passionate about sport and fashion, with a clear understanding of what drives outstanding customer experiences.

Head of Customer Service & Concierge – Luxury Skin & Wellness Brand Location: London - Hybrid Package: Competitive Salary & Benefits 9-12 Months Contract Role We are seeking an experienced Head of Customer Service to join a fast-growing luxury Skin & Beauty brand. This is a senior leadership role where you will be responsible for shaping the entire customer experience strategy, leading a passionate team, and ensuring that every interaction reflects the quality and elegance of our brand. The Role As Head of Customer Service, you will oversee all customer touchpoints across ecommerce, retail, and post-purchase care. You will be responsible for setting and delivering a customer-first strategy, managing systems and processes, and driving continuous improvement to create seamless, best-in-class experiences. Key Responsibilities • Lead, coach, and grow the customer service team., • Define and implement a customer-first strategy across all channels., • Oversee daily operations, ensuring exceptional service standards and SLAs., • Analyse customer data and feedback to optimise systems, tools, and processes., • Collaborate closely with Marketing, Retail, Ecommerce, and Operations teams., • Champion the voice of the customer to build loyalty and long-term relationships. About You • Proven leadership experience in Customer Service or Customer Experience, ideally within luxury fashion, beauty, or premium retail., • Strong strategic and commercial mindset with the ability to innovate and deliver results., • Excellent communication and interpersonal skills., • Passionate about delivering world-class customer experiences. This is an exciting opportunity to shape the future of customer service for a luxury Skin & Beauty brand at a pivotal time of growth. To apply, please submit your CV via LinkedIn or contact the Fella & Jones team directly at .

Vivienne Westwood is one of the most iconic British fashion brands, renowned for its heritage, innovative design, and commitment to culture and activism. We care deeply about our people and the environment, and our core values — Gaia, Quality not Quantity, Activism, Culture & Heritage — guide us daily. If you share our passion for creativity, sustainability, and innovation, we’d love to hear from you. ABOUT THE ROLE We are excited to offer an opportunity for a Ecommerce Merchandiser role to join our Ecommerce team on a full-time basis for 12 months. This role will be based in our Merton office. Responsible for maintaining the e-commerce platform. This includes front-end (user interface) and supporting back-end (server-side) development to include intuitive navigation, and ensuring a seamless shopping experience. KEY RESPONSIBILITIES • Overseeing the Curation and maintenance of APAC -Japan locale product listings to enhance user experience and drive sales., • Create, maintain and deploy guidelines for Japan partners to follow online catalogues and developing range plans that align with seasonal campaigns and evergreen offerings., • Support Japan website operative teams with troubleshooting or training resource for efficiency - adhering to best practice and compliance., • Overseeing a comprehensive online calendar that includes seasonal launches, promotions, exclusive collaborations, sale activities. Synchronising efforts with internal teams and Japan partners., • Analysing market trends and consumer behaviour to inform merchandising strategies., • Supporting back-end development and website refinement in collaboration with systems integration (SI) teams to improve overall site performance., • Understanding key metrics and generating insights to apply actionable initiatives for improvement and drive revenue growth for APAC - Japan website operations., • Reporting on performance metrics and online sales to inform business decisions., • Collaborating with the internal commercial teams to coordinate and execute promotional campaigns with our Japan partners and third party stakeholders., • Keep abreast of all localised online activities and developments impacting sales online., • Analyse stock levels and coordinate with inventory Japan teams to ensure availability of products., • Enhancing the UI/UX customer journey to facilitate seamless navigation and boost conversion rates and all key metrics for online success., • Any other ad hoc tasks required. (Please note this is not an exhaustive list of duties and you may be required to perform additional duties to fulfil the requirements of the role) PROFILE & KEY SKILLS • Minimum of 5 years of experience in merchandising., • Proficiency with Salesforce Commerce Cloud (SFCC)., • Strong knowledge of web development technologies, including HTML, CSS, and XML., • Experience with AP systems., • Advanced skills in Microsoft Excel for data management and reporting., • Expertise in data reporting, analysis, and interpretation., • Familiarity with UI/UX principles and best practices to enhance user experience., • Japanese (Mandatory)/ Chinese (Mandatory)/ English (Mandatory) BENEFITS • Staff discounts, • Training, • Health & Wellbeing support (includes Private Medical Health Insurance, EAP, Gym Discounts, Access to Financial Planning Service, etc.), • Perkbox membership: access to a wide range of perks, discounts, and wellness resources, • Cycle to work scheme, • Generous annual leave allowance, • Pension Scheme, • Opportunity to develop new skills and progress in your career, • Opportunity to work for a company that cares and believes in its people and the environment Vivienne Westwood is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by local government laws. For our privacy statement please visit this ___For our privacy statement please visit this

Assistant Store Manager – Luxury Lingerie & Swimwear Central London Boutique up to £35,000 + Commission OTE £44k Excellent Benefits We are delighted to be recruiting on behalf of an internationally renowned luxury fashion house, celebrated for its timeless elegance, craftsmanship, and distinctive style. Specialising in lingerie, swimwear, and ready-to-wear, the Maison embodies sophistication, confidence, and modern femininity. As an Assistant Store Manager, you will support the Retail Manager in leading the team, overseeing boutique operations, and driving commercial success, while ensuring every client receives an exceptional and personalised experience. The Role: • Supporting the Boutique Manager in day-to-day operations., • Leading by example in providing outstanding customer service and building long-term client relationships., • Driving sales performance, achieving KPIs, and contributing to the success of the boutique., • Supervising stock management, visual merchandising, and boutique presentation., • Coaching, motivating, and developing the boutique team., • Acting as deputy in the absence of the Boutique Manager. About You: • Previous supervisory or management experience in luxury or premium retail., • Strong leadership skills with the ability to inspire and engage a team., • Passion for delivering excellence in customer service., • Proven sales skills with strong commercial awareness., • Highly organised, detail-oriented, and results-driven., • Professional appearance with elegant presentation. The Package: • Up to £35,000 + Commission, • Boutique opening hours, • Staff discount, • Private Healthcare

We're on the lookout for an Assistant Merchandiser to join our passionate and vibrant Womenswear team. This role presents a thrilling chance to immerse yourself in the world of retail at Fenwick, contributing your skills and expertise to a dynamic and ever-evolving environment. Join us in shaping the future of fashion and retail! You will join the team in our Central London office located on Wigmore Street. As a new member of our Fenwick family, you will be part of the updates and conversations as we fuel the next stage in our journey. What’s in it for you? When you join Fenwick, you’ll receive: • 33 days annual leave (inclusive of 8 bank holidays) and a buying holiday benefits scheme in which you are eligible to buy a further 5 days across the year, • Your birthday off as an additional day annual leave – this can be taken any day within your birth month., • Up to 25% discount in all Fenwick stores and fenwick.co.uk., • ‘Perks*’ - a great way to get Retail, Leisure & Hospitality discounts, exclusive deals, and cashback on a wide range of products., • WeCare -24/7 GP, wellbeing advice & support service, • Hybrid Working (Every Thursday and Friday working from home) So, more about our Assistant Merchandiser role… As an Assistant Merchandiser, you'll play a pivotal role in securing the right quantities and assortment of products in each store, at the perfect price point, all to meet our sales and profit targets. Collaborating closely with our Merchandiser and Buying teams, your contributions will encompass setting and managing strategies, streamlining planning and trading, and identifying key trading opportunities that align with our long-term objectives. Your responsibilities will extend to the meticulous management of our systems, particularly the WSSI's. You'll be integral in setting up, maintaining, and regularly updating sales, stock, intakes, and markdowns within these systems. Your analytical prowess will shine through as you continually review data, providing essential recommendations to the Merchandiser and Buying teams, contributing significantly to our strategic decision-making process. Moreover, your adeptness in planning and executing re-orders for continuity ranges will be essential in meeting our sales forecasts and stock targets. As part of the team, you'll actively support the Merchandiser in optimising Open to Buy (OTB) planning, ensuring maximised full-price sell-through and reduced markdowns to enhance stock turnover. Through detailed monitoring of departmental performance metrics, including sales, stock levels, profitability, and promotional activity, you'll provide crucial insights and historical analyses to guide future strategies and enhance our decision-making processes. If you're ready to contribute your expertise in driving profit while minimising risk, this role at Fenwick could be the perfect fit for you! What we are looking for in a candidate… • Excellent analytical and numerical skills, • Demonstrated financial acumen in previous roles, • Good commercial awareness of the industry, • Developed communication, influencing and relationship skills., • Good working knowledge of excel and B+M systems – in particular WSSI’s, and Stock and Commitment processes, • Able to make logical decisions under pressure, • Able to manage time well to prioritise multiple workstreams/objectives, • Innovative and uses initiative, • Understanding of the purpose of a merchandising function, • Experience within a buying/merchandising function About Fenwick Fenwick is the UK’s largest family-owned department store group with a rich heritage and history that has shaped who we are today! We are on an exciting journey of investment, looking towards a future that is every bit as bold and brilliant as what has gone before. We work collaboratively and our 2,000 strong workforce spans across our stores, our support functions including Digital, Buying & Merchandising, IT, Finance, People and Customer Service teams plus our valued restaurants and distribution centres and we are always on the lookout for talent to join our ever-growing family to exceed our customers' expectations.

Introduction: Founded in 1875, our long history has been built on innovation, craftsmanship and above all, incredible talent. Born from the adventurous spirit of our founder, Arthur Lasenby Liberty, we remain true to our heritage. From our fulfilment centres to our flagship store, passion, vision and dynamism are part of our DNA – and that extends to our team. Job Purpose: Liberty is seeking a Junior or Midweight Designer, to provide an excellent bespoke design service to our customers worldwide. This includes understanding the unique needs of the brands we collaborate with, building brand profiles, and creating or recolouring prints that satisfy client requirements while reflecting Liberty’s heritage and high-quality standards. The role also covers our City Collection, designing across two seasonal Menswear collections with scope to expand into new bases such as Tana Cotton and Japanese Denim. Please note, this is an FTC - from 5th January 2026, to 5th May 2026. Key Responsibilities: • Act as a key figure in the bespoke process, proactively managing communication between customers, design, archive, and production teams., • Research with our Archivist to find design solutions in the Liberty archive, and redraw or clean archive designs/fragments where required., • Build and maintain customer profiles for regular clients, understanding their brand DNA and exclusivity requirements., • Translate briefs into curated concepts, narratives, and mood boards, aligned to fashion-forward and brand-relevant research., • Design new bespoke prints, colourways, and engineering/placement layouts that meet briefs while exercising design sensibility and self-editing., • Recolour and adapt designs to ensure they meet client needs and Liberty standards., • Develop and deliver two City Collection seasons annually, creating beautiful, high-quality menswear prints across a range of bases., • Draw and paint designs to the highest standard within critical path timelines., • Produce artwork, colourways, repeats, and technical files using Photoshop, Illustrator, InDesign, and AVA., • Provide clear and coherent design information on cover sheets for factories, liaising with production in Italy and printers during strike-off and sampling., • Create presentations, Fentbooks, and maintain accurate records of bespoke and special designs., • Build and nurture strong relationships with international agents, partners, and customers, attending production meetings and contributing to fabric collaborations. About You: • Proven experience as a Textile Print Designer with a strong portfolio showcasing creativity., • Formal education in Textile Design (or equivalent experience)., • Fluency in Adobe Creative Suite (Photoshop, Illustrator, InDesign) and AVA., • Excellent drawing, painting, and hand-rendering skills., • Strong ability to interpret briefs, build narratives and deliver innovative print solutions., • Knowledge of design exclusivity, copyright systems, and production processes., • Confident presenter with strong communication skills, able to inspire both senior leadership and external partners., • Flexible to travel internationally each season, attending trade shows and partner meetings., • Drive for excellence, results orientation, and ability to take ownership of end-to-end delivery., • Collaborative approach with leadership and coaching skills to guide others in the team.

Position – Senior Commercial Key Account Handler Location – Orpington Salary – Negotiable plus benefits Overview We are currently looking for a Senior Commercial Key Account Handler to join our professional and welcoming team in Orpington. We offer high quality, specialist products to Personal and Commercial clients throughout the UK. We have sustained one of the highest customer satisfaction and retention rates within the industry by focusing on the precise needs of our clients. You will be joining a busy, proactive team of brokers who specialise in Commercial Insurance. This is the perfect role for someone with previous experience in either a commercial/corporate broker or insurance company looking to develop their commercial insurance skills and their career. Working alongside like minded and experienced insurance brokers this is a long term opportunity with a ‘forever company’ that will provide career progression and security. Day to day • Working alongside Account Executives to retain and generate new business, in line with or in excess of, company targets, • Obtaining new business/renewal terms, negotiating and closing with Insurers Create documents for new customers, along with any mid-term adjustments and renewals information too., • Ensure all customer details are recorded accurately and entered onto system in a timely fashion, • Checking policy documents, covers, endorsements etc. to ensure that they are correct and in line with the customer’s needs., • Attending customer meetings and preparing meeting minutes, • Working on all aspects of account management and service delivery to customers, ensuring customers’ needs are identified and met in line with agreed service standards, • Manage all day-to-day queries, renewals, amendments and mid-term adjustments, • Build and maintain relationships with customers, prospects, teams and insurers to provide best in class service and drive growth, • Sharing ideas to develop our proposition at a senior level and impact change across junior members of the team, • Mentoring less experienced colleagues to develop and rive high standards, • Opportunities to provide training sessions to junior team members in conjunction with training team, • Maintaining day to day Compliance procedures for FCA Regulation Maintain a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients Incoming and outbound call handing - new and existing customers, • This role offers hybrid working once initial training plan has been completed with an expectation to be in the office only three times a week thereafter What’s on offer • Negotiable basic salary, • Wide range of additional addon benefits and discounts Your Experience • Commercial Insurance Broking experience, • Negotiation skills Effective communication - both written and verbal, • Ability to work alone and as part of a team, • High attention to detail, • Form and develop strong insurer and client relationships, • High level customer service skills, • Time management and organisational skills, • Analytical and problem solving skills

To produce food in a timely fashion to ensure smooth service to the customers. Monday - Friday, 7:00am - 15:30pm, evening event overtime paid at a 1. Work effectively with all colleagues at the relevant site to ensure excellent customer service.

To produce food in a timely fashion to ensure smooth service to the customers. Our customers are at the heart of everything we do - we live to bring food and people together. To develop and plan menus that are in line with client and customer needs.

We are seeking an exceptional candidate on behalf of one of our long-standing clients — a phenomenal, fast-growing company we have partnered with for more than 20 years. Known for its collaborative culture and supportive, down-to-earth leadership, this is a business where talent is nurtured and careers can truly grow. This is your opportunity to lead and grow the ecommerce and retail channel for one of fashion’s most iconic names — Vera Wang Activewear, RTW. With the backing of a global group and the energy of a new brand launch, this role combines digital trading with retail partner management, giving you the scope to drive sales, strengthen brand presence, and deliver a best-in-class customer experience across the UK and Europe. You will take full accountability for the ecommerce site, manage partnerships with leading ecommerce pureplayers, and oversee the retail arm alongside external partners. A strong buying and merchandising background is essential, ensuring the right product mix, stock flow, and commercial results. Why This Role Stands Out • Lead the ecommerce flagship for Vera Wang Activewear., • Full accountability for the retail arm and partnerships with ecommerce pureplayers., • Blend digital trading with buying and merchandising expertise., • Pivotal growth role with a direct impact on revenue and brand reach. Key Responsibilities Ecommerce Trading & Merchandising • Manage daily site performance, including trading calendars, onsite merchandising, and promotional activity., • Apply buying and merchandising expertise to optimise stock, sell-through, and margin., • Drive performance of the retail arm, with direct accountability for partnerships with ecommerce pureplayers., • Build and manage strong commercial relationships with digital retail partners, ensuring alignment on campaigns, pricing, and stock., • Own sales, margin, and profitability targets across ecommerce and partner channels., • Lead weekly and monthly reviews with actionable insights., • Oversee the full ecommerce process from product upload to fulfilment and returns., • Partner with logistics and customer service to ensure seamless delivery and customer satisfaction., • Keep the site aligned with seasonal campaigns and brand storytelling. Require skills and experience: • Proven ecommerce management experience in fashion, lifestyle, or sportswear., • Strong background in buying and merchandising — essential., • Experience managing partnerships with ecommerce pureplayers (e.g., Zalando, ASOS, Farfetch)., • Hands-on knowledge of ecommerce platforms (e.g., Shopify, Salesforce Commerce Cloud, Magento)., • Strong commercial acumen with an analytical, data-driven approach., • Collaborative, entrepreneurial mindset with the drive to scale a new brand. Excellent salary Clear opportunities to learn, grow, and progress Work with a phenomenal, fast-growing company Collaborative culture with supportive, down-to-earth leadership

ABOUT US Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence. THE ROLE The Store Manager will be responsible for leading and inspiring a team of talented individuals to provide an exceptional customer experience and utilize entrepreneurial skills to develop and grow the business in Selfridges Menswear and Womenswear concessions. Primary Responsibilities: • Optimizes sales performance by always raising the bar of customer service standards, working for the continuous development of the staff product knowledge, and selling skills., • Constantly monitors the staff sales performance through the KPIs model, establishing and implementing specific action plans in cooperation with the Retail Director., • Develop and expand customer base by capitalizing on high-profile clientele and sales., • Maintains an active social relationship with clients and community by understanding the needs and changes of the market., • Leverage CRM tools to further attract, retain and engage clientele., • Develop business strategies, set achievable goals and targets, and implements incentives to help boost sales., • Demonstrate operational excellence in all store processes including managing and balancing all related budgetary expenses., • Ensure store presentation and visual merchandising standards are maintained according to company directives., • Guide the Operation Team in the optimization of the store operation., • Is aware of the products’ sales trends and of the customer demands and can apply this knowledge towards. inventory management, to streamline stock management., • Makes sure that security procedures are correctly applied., • Ensure the proper management of all the administrative and accounting responsibilities. THE IDEAL CANDIDATE • 5-8 years of experience as a Retail leader., • Luxury Fashion/Retail industry experience needed. Previous experience as Retail Leader in Selfridges is highly recommended., • An entrepreneur with the ability to drive results; adaptable, problem solver, and strategic., • Well connected with strong interpersonal and relationship building skills., • Elevated customer service skills; a true fashion expert with a passion for sales., • Strong in talent development and leadership., • Exceptional verbal and written communication skills. WHAT WE OFFER YOU • Highly competitive pay, • Comprehensive benefits package, • Thom Browne Uniform, • Diverse and inclusive working environment, • Career progression and development programs

Since 2004, VEJA has been creating sneakers differently, mixing social projects, economic justice, and ecological materials. VEJA uses Brazilian and Peruvian organic cotton for the canvas and laces, Amazonian rubber for the soes, and various innovative materials made from recycled plastic bottles and polyester. VEJA sneakers are produced in Brazil in factories that respect workers’ right. The logistics of our VEJA stores in Europe and e-commerce are managed by Login’s, a professional and social inclusion company. We are looking for motivated people to join a dynamic and supportive team as a Sales Assistant in full time (40 hours per week) in our flagship in Covent Garden London. This is your chance to join us! As a Sales Assistant, you will work with the managing team and your co-workers to welcome customers and offer them a unique experience. You will be an ambassador for the brand, knowing each aspect of the project. Duties include but not limited to : • Welcoming and advising customers, • Ensuring that the store is well kept, • Developping customer loyalty, • Reception and storage of products, • Cashing in, • Implementing the products in adequacy with merchandising guidelines Required profile: • 1-3 years of experience in similar position, • Knowledge of fashion field and current fashion trends, • Excellent interpersonal skills, • Versatile, organized, motivated, methodical and professional, • Excellent sense of customer service, • Ability to work in a team, to plan and prioritise, • English speaking (any other languages will be considered as an asset)

ISABEL MARANT Having founded her label in ’94, Isabel Marant instantly became renowned for her pioneering and cosmopolitan spirit bringing self-affirmation and feel good effect to her dégaine.. We run on desire. To see, to scent, to feel it all. We overflow with life, so we overflow norms. The heady rhythm of life excites us, we have the inner fire. Inspired and obsessed, the tempo of our creativity is set. The right tracks bore us. The Expected bothers us. So we disrupt, masterfully, the wardrobe. Our indiscipline cuts the pure lines of our cult looks. Our desires sculpt the fetishes we exhibit whenever we feel like it. Our fashion is a celebration. And we sit down at the table with the same jubilant pleasure. Our fashion is an ode to the sublime disorder of life. A DISORDER NAMED DESIRE. JOB DESC Isabel Marant is looking for a new full time Sales and Stylist Advisor for its store in Mayfair - London. As a Sales and Stylist Advisor, you will be an ambassador of the brand and your role will consist in the following: • Contribute to the development of our brand's image by providing a unique in store experience and personalized fashion styling advises, • Drive sales and achieve targets by introducing complementary items, • Share product and brand knowledge, build and maintain a good relationship with clients, collect CRM details; manage personal follow-up with the clients, • Assist in maintaining the shop floor, visual merchandising, stock management and replenishment, promoting the brand image at all times PROFILE You will combine an enthusiastic and authentic taste for the brand, for fashion and for sale. You have a proven successful 2 years’ experience in selling Ready to Wear and Leather Goods in Fashion or in Luxury Retail. You have a perfect understanding of retail business KPIs You have an excellent personal presentation You are proactive and positive, a good team player with high level of motivation You are passionate for customer service and sales floor, committed to achieving targets You are focused on the client’s needs and experience, willing to build long-lasting relationships You have excellent communication skills to ensure clear, effective communication with management, staff and clients. If you wish to be considered, please send us a quick presentation and resume in English.

As a Sales Advisor, you’ll be an ambassador of our brand — delivering a personalized, memorable experience to every client. You’ll combine your deep product knowledge and refined service approach to drive sales and foster long-term relationships. Key Responsibilities • Provide exceptional client service through genuine interactions and expert styling advice., • Build and maintain strong, lasting relationships with clients to ensure loyalty and repeat business., • Achieve individual and boutique sales targets while supporting overall team goals., • Maintain impeccable product presentation and contribute to the brand’s visual identity., • Stay informed on current fashion trends, brand collections, and the luxury market., • Handle point-of-sale processes, after-sales follow-up, and ensure seamless client journeys., • Experience in luxury retail or premium customer service (fashion.)., • A refined sense of style and a genuine passion for luxury and design., • Strong communication and interpersonal skills — polished, confident, and empathetic., • Proven ability to drive sales while delivering an elevated customer experience., • Team-oriented mindset with a proactive and professional attitude., • Flexibility to work retail hours, including weekends and holidays. If this excites you and you feel you could deliver with presence and passion, please get in touch

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate in part-time to join our team in London Covent Garden ! Fixed Term contract : November to January Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate on a seasonal contract in part-time to join our team in London Harvey Nichols ! Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We're recruiting a Sales Associate on a permanent contract in part-time to join our team at London Regent Street ! Job description • To achieve and exceed monthly and yearly sales target, • To acquire, build and maintain an active and strong client relationship, • To strive to be a customer service oriented to ensure a positive shopping experience, • You love APM Monaco!, • Track record of outstanding sales performance, • Knowledge in other language in addition to English will be a plus, • Teamwork spirit and proactive attitude Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: • Bonus scheme Work Location: In person

Description du poste COMPANY DESCRIPTION: Influenced by Monaco and the South of France, APM Monaco is a contemporary and endearing fashion jewellery brand with a touch of Monegasque elegance. Named after its founder Ariane Prette, APM Monaco was created in 1982. In 2012, the Prette family decided to focus on silver jewellery with a cutting-edge design, while continuing to perpetuate Ariane's legacy. With over 400 points of sale already, APM Monaco is continuing to expand and has many plans to open new stores around the world. We are looking for a passionate and dedicated individual to join our London Selfridges location team. Your mission will be to engage clients with exceptional service, helping to build the APM brand by fostering strong relationships with our in-store clients. • You love APM Monaco, • Minimum of 1-2 years of working experience in luxury retail / fashion retail, • Track record of outstanding sales performance, • Able to manage store operation and visual merchandising independently, • Fluency in English preferred, • Teamwork spirit and proactive attitude, • Approachable personality and customer-service oriented, • Attractive and competitive package is offered, • Flexible working hours (evenings, weekends and bank holidays), • Immediate availability is preferred Why Join APM? • Global, Dynamic Team: Diverse and energetic workforce., • Growth Opportunities: We support your professional development., • Collaborative Culture: Teamwork and open communication., • Comprehensive Benefits: Paid time off, and generous employee discounts. Date contract : November to January Job Type: Part-time Schedule: • Day shift, • Every weekend, • Weekend availability Supplemental pay types: Work Location: In person

MARIA TASH is seeking a dynamic Sales Associate to join our Harrods Concession. This is a unique opportunity to represent a brand that has redefined the jewellery and piercing experience - where innovation meets elegance, and every detail reflects impeccable craftsmanship. About MARIA TASH Founded in New York City, MARIA TASH is a global luxury brand known for it's fine jewellery, cutting edge piercing techniques, and curated styling. With stores in fashion capitals such as London, Paris, Dubai & LA, MARIA TASH combines luxury service with a fashion-forward aesthetic and technical expertise. We are more then a jewellery brand - we are a destination for self-expression. The Role As Sales Associate you will be responsible for ensuring that the client experience is seamless, luxurious, and aligned with MARIA TASH'S brand values. If you are a fashion forward individual with retail experience, preferably in the luxury sector, you could be just the person to join our team. We are looking for someone who can: • Provide an excellent level of customer service at all times, • Advise on appropriate types of jewelry and suitable combinations of piercings, • Process sales with the highest level of accuracy, • Deliver detailed explanation of piercing aftercare to clients, • Drive sales by increasing average spending and customer retention, • Liaise with the sales team and piercers to offer excellent styling advice to clients, • Be a brand ambassador and demonstrate excellent brand knowledge, • Support VM standards in store We offer a competitive salaries and the potential to earn exceptional sales commission, with prospects for career development with the brand.

FARM Rio is a global fashion and lifestyle brand that captures the true essence of Brazil. We are driven by that inspiring energy that pours out of someone who is comfortable in their own skin and unapologetic about who they are. We are always seeking for that allure that enchants and vibrates out of someone - that genuine glow, or as we call, borogodó. From one, to one million, we move beyond nationalities and lifestyles with the same excitement for enjoying life, creating a FARM Rio culture - born in Rio, living around the world. Founded as a small booth at a marketplace in Rio back in 1997, the brand now has more than 100 stores around the country, stores in the U.S. and in Europe. To continue to co-construct the next chapter and beyond, we're looking for a creative and inspiring person to join us as our Part-Time Sales Advisor in our store in Kings Road. We would love to get to know you if you are someone who will be a strong brand ambassador, sharing our values and bringing life to our products. What we're looking for: • Strong communication skills, • A true brand ambassador, • Positive and enthusiastic and proactive attitude, • Interest in fashion and/or arts in general, • Perfect communication in English, • Ability to engage with clients and create an amazing experience You'll be responsible for: • Assisting clients by giving excellent customer service at the store, • Achieving store daily, monthly and yearly goals., • Communicating the value of our products to customers and representing FARM Rio, • Sharing FARM Rio knowledge and brand partnerships with clients at the store, • Maintenance of store visuals, • Deliver outstanding styling sessions, • Establish loyalty within the community, • Securing sales FARM Rio is an equal opportunity employer committed to Diversity & Inclusion. All qualified applicants will be considered by their capabilities and qualifications regardless of their race, color, religion, gender, sexual orientation, national origin, or disability.

Assistant Store Manager - Fashion Retail (Central London) | Salary: Up to £36,000 + Excellent Benefits Ready to level up your retail career? We're searching for a passionate and driven Assistant Manager to join a thriving fashion retail brand in the vibrant heart of Central London. This is your chance to be part of a company known for bold style, premium quality, and an exceptional customer journey. As an Assistant Manager, you'll play a pivotal role in leading store operations, supporting your Store Manager, and driving team success in a fast-paced retail setting. What You'll Be Doing: * Inspire Your Team: Support the Store Manager in coaching and developing your team to deliver five-star customer service. * Boost Sales: Use your commercial awareness to exceed targets, manage KPIs, and implement winning strategies. * Master Store Operations: From merchandising to stock control, ensure the store reflects the brand's high standards. * Champion the Customer Experience: Create a welcoming and stylish shopping environment customers love. * Think Like a Leader: As an Assistant Manager, help shape the culture, energy, and success of your retail team. What We're Looking For: * Prior experience in a retail management role, ideally within fashion or accessories. * Proven track record of driving performance and achieving results. * Strong leadership skills - you thrive on team success. * Passion for people, fashion, and delivering exceptional service. * A motivated, career-focused Assistant Manager ready to grow within the business. What You'll Get: * Competitive salary - up to £36,000 * Staff discounts + bonus potential * Clear career development into future Store Manager or multi-site retail roles * A fun, inclusive, and fashion-forward workplace * Work in one of Central London's most iconic retail destinations If you're an ambitious Assistant Manager who loves retail and wants to make a real impact, we want to hear from you. Click 'Apply Now' with your CV and take the next bold step in your fashion retail journey! Let me know if you'd like to tailor this further for a luxury brand, high street chain, or youth fashion audience. BBBH33278

COMPANY DESCRIPTION Edit Suits Co. is a fast-growing custom clothing company that is revolutionising the way people shop for clothes. Imagine your favourite piece of clothing and we’ll make it for you in 3 weeks in your personal size. Our business model defies traditional retail through a combination of e-commerce and showrooms, all focused around providing the best possible customer experience. JOB OVERVIEW We are currently looking for a talented retail professional to join our London team. As the Showroom Manager, your primary focus is to lead one of our London-based showrooms but may also provide support to other stores as required. You will join a team of experienced sales associates and report to the UK Sales Manager. Day-to-day you will guide customers through the shopping process, take measurements, provide style advice and ensure that every customer who walks through the door receives a 5-star experience. You will provide mentorship to the sales team and support the business by maintaining company standards, driving targets, and overseeing the operational needs of the store. RESPONSIBILITIES • Achieve sales targets and drive KPIs to meet revenue expectations, • Hold yourself and sales associates accountable for metric-based goals, • Take client appointments and help walk-in customers, • Oversee the execution of daily operational duties including but not limited to: supervising the sales floor, managing the client appointment calendar, working with other key holders to open and close the store, maintaining visual merchandising standards, ordering supplies, shipping and receiving customer garments, • Balance the management of the appointment calendar and assist all retail walk-in customers, • Ensure every customer experience is 5-stars by leading by example and holding the sales team to the highest standards, • Expected to manage escalated customer cases in collaboration with the Customer Care team and the UK Sales Manager, • Expected to provide feedback to improve showroom performance and efficiency, • Collaborate with the UK Sales Manager with training and onboarding of new team members, • Additionally, oversee training duties, ensuring adherence to company processes and consistency in service delivery. YOUR PROFILE • 5+ years experience in fashion retail, preferably menswear or luxury, • Previous people management experience is preferred, • Sales oriented personality, target & KPI driven, • Self-starter with a strong solution-oriented thought process, • Ability to remain calm under pressure and lead a team during high energy situations, • Strong technology skills: Apple products, Google, and independently built systems, • Professional, businesslike, polite, and mature, • Strong interest in fashion and customer interactions, • Experience with Made-to-Measure (MTM) or custom tailoring is a strong advantage., • We offer an attractive package with a base salary, bonus, and sales commission as well as great growth opportunities.

Working with JOSEPH We are looking for talented individuals for our store at Duke of York Square, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Working with JOSEPH We are looking for talented individuals for our store at Harrods, on a full-time basis, 40 hours per week. As Sales Assistant at JOSEPH, you love connecting with people, have a natural sense of style, and know how to make someone feel effortlessly elegant. Whether you are styling an existing customer or helping a new customer fall in love with the brand, you bring energy, empathy and excellence to every interaction. Not just a sales role, this is about curating experiences, building relationships and growing with one of London’s most iconic brands. Key Responsibilities: This will include but is not limited to: Commerciality & Sales Generation • Drive sales with purpose, meet and exceed individual and store targets., • Share product knowledge, styling ideas and stories behind the collection., • Stay up to date on new products in the store, • Champion clienteling initiatives to boost sales results, • Understand missed opportunities and work with management team on solutions for underperformance. CRM & Customer Experience • Ensure a seamless, high-touch customer journey, delivering personalised service that exceeds expectations., • Utilise the CRM system to track customer preferences, purchase history, and behaviours, ensuring tailored recommendations and bespoke experiences., • Effectively use CRM insights to anticipate client needs, follow up meaningfully, and create memorable one-to-one interactions., • Support activating commercial moments, such as:, • Client anniversaries, product launches, and special events to drive engagement., • Re-engagement strategies for lapsed or VIP clients through strategic outreach., • Exclusive in-store experiences based on customer preferences and spending behaviour., • Ensure a proactive approach to client follow-ups, invitations, and personalised communications to build long-term loyalty., • Develop deep brand and product knowledge., • Drive high service standards and accountability., • Uphold luxury service and company values Store Operations • Work with VM standards in line with Guidelines, • If required, ensure stock movements in and out of store are managed accurately to minimise stock loss, • To follow the Retail Operations Guidelines and complete Store Operational tasks within the time frames set, • Ensure compliance with health, safety, and company policies., • Maintain store upkeep and organisation. Key Skills & Experience • Strong people skills — you are approachable, a good communicator & listener and empathetic., • Experience and knowledgeable of working within a luxury or premium retail band., • Passionate about luxury fashion and eager to share that passion with others., • Understand business needs and are motivated by sales., • Show strong teamworking skills and the ability to collaborate with others, • Effective communicator and team motivator., • Excellent attention to detail and reliability. Why work with JOSEPH As a team member and brand ambassador, you are an integral part of the JOSEPH brand and identity, and we will work to help you build your career within the luxury retail industry. As a member of the JOSEPH team, we also offer as part of our benefits package: • 33 Days Annual Leave (Full time contracts), • Health and Wellness resources (including a digital GP) & Retail Discounts via Retail Trust, • Performance awarded bonus and/or commission scheme, • Generous staff discount towards our luxury JOSEPH products & our multi-brand products, • Access to Sample Sales, Social Events & more! JOSEPH Company values Uncompromising We are driven by our ambitious expectations — good enough isn’t good enough. We understand that in order to compete and win in this category we must put our best foot forward, each and every time. Integrity How we treat our staff, make our product and the role we play in the industry and the world is underpinned by an unwavering integrity. We do the right thing, even when it’s not the easy thing. We never cut corners or sacrifice on our quality or our principles. Attention to detail Thought, care and a great attention to detail goes into everything we do. It’s the only way we will consistently delight our customers. Restless Born from the mind and spirit of a pioneer, we are curious, entrepreneurial and always looking for new ways to push our brand, our business and our customer experience forward. At JOSEPH, we are committed to achieving a culture of diversity, inclusivity and gender balance. We value talent, regardless of age, gender, ethnicity, sex or any other factor. By applying via this platform for this position you agree to JOSEPH retaining your application and any other documentation as submitted by you in accordance with your application until such time that our recruitment and on boarding process is complete. In connection with your application, we must process your personal data, although this will be used for recruitment purposes only. Please refer to our Applicant Privacy Notice located on the JOSEPH Website for further details.

Luxury Brand Sales Associate Central London We are looking for a passionate and dynamic individual to join our boutique team and deliver an exceptional customer experience. Mission The Sale Associate guides clients through a personalised fashion journey, curating looks that reflect their individuality and style. By building strong, long-term relationships, the Style Advisor ensures outstanding service, client satisfaction, and contributes directly to the boutique’s overall success. Key Responsibilities • Inspire clients by helping them create their ideal look, supporting both personal expression and the store’s business objectives., • Engage actively in the sales process with strong product knowledge, recommending complementary items and applying effective up-selling and cross-selling strategies., • Build and nurture lasting client relationships through attentive service, clienteling, and the use of digital tools to provide personalised updates, recommendations, and offers., • Maintain boutique presentation standards, ensuring visual displays and merchandising reflect the brand’s image of excellence., • Support daily store operations, including opening/closing procedures, inventory control, and compliance with health & safety and data protection standards., • Leverage digital platforms and IT tools to enhance client engagement and improve operational efficiency. Key Requirements • Fluency in English; additional Arabic would be a plus., • 3-5 years of experience in Luxury Retail or premium fashion sales, • A self-motivated professional with strong selling techniques and a positive attitude, • Excellent customer focus, presentation, interpersonal, and communication skills, • Awareness of fashion trends and solid understanding of the local retail market (online and offline), • Adaptability and flexibility to meet evolving business and client needs, • A collaborative team player with a passion for style and service What is on offer • A generous salary of £ 28,000 + commissions + monthly incentives, • An amazing clothing allowance, • Staff discount on this amazing prestigious brand

Harris and Zei Location: 10-12 Ratcliffe Cross Street Position: Store Manager for Made-to-Measure department Employment Type: Full-time About Us Harris and Zei is a luxury tailoring brand specialising in made-to-measure suits and garments across multiple locations. We pride ourselves on offering high-quality, custom-tailored clothing with exceptional customer service. Our attention to detail and commitment to craftsmanship have made us a leader in the tailoring industry. We are currently seeking an experienced and passionate Shop Manager for our Made-to-Measure department, to lead our team and ensure the delivery of outstanding customer experiences and be part of our growth. Key Responsibilities Customer Experience • Ensure the highest levels of customer satisfaction by delivering a personalised and professional made-to-measure service., • Provide expert advice on fabric selections, garment styles, and tailoring options to meet the customer’s specific needs., • Actively engage with clients to understand their requirements and guide them through the entire fitting and tailoring process. Sales And Business Development • Drive sales through strong client relationships and ensuring an exceptional in-store experience., • Achieve and exceed sales targets by identifying and capitalizing on new business opportunities., • Develop and maintain a loyal client base by providing high-quality service and building long-term customer relationships. Operations Management • Oversee the day-to-day operations of the store, ensuring smooth functioning and efficiency., • Coordinate fittings and alterations with in-house or external tailors to ensure timely delivery of garments., • Monitor inventory levels and liaise with suppliers to ensure adequate stock of fabrics and accessories., • Ensure that all customer orders are processed accurately and delivered within agreed timelines. Team Leadership • Lead, mentor, and motivate the sales team to achieve individual and store-wide performance goals., • Conduct regular training for staff to ensure product knowledge and customer service excellence., • Set and monitor performance metrics for the team, providing feedback and support as needed. Visual Merchandising • Maintain the store’s visual appeal by ensuring that displays and merchandising are in line with brand standards., • Coordinate special promotions or events to drive foot traffic and increase sales. Financial Management • Prepare regular sales reports, track key performance indicators (KPIs), and manage the store’s budget., • Implement cost control measures and ensure profitability by managing resources efficiently. Skills & Qualifications Experience: Minimum of 3-5 years in retail management, preferably in luxury fashion, tailoring, or made-to-measure services. Leadership: Proven ability to lead, manage, and motivate a team to achieve sales targets and deliver excellent customer service. • Customer Service: Strong interpersonal and communication skills with the ability to provide high-end, tailored customer experience., • Tailoring Knowledge: Comprehensive understanding of made-to-measure services, fabrics, garment construction, and alterations., • Sales: Results-driven with a track record of meeting and exceeding sales targets in a luxury retail environment., • Organizational Skills: Ability to manage multiple tasks and ensure smooth store operations, from inventory management to customer fittings., • Problem-Solving:Capable of handling customer inquiries, issues, or complaints professionally and efficiently. What We Offer • Competitive salary with performance-based bonuses., • Opportunity to work with a luxury brand and high-end clientele., • Ongoing training and professional development opportunities., • Employee discounts on made-to-measure garments and accessories.

BESPOKE MANAGER - MATERNITY COVER Established in 2012, Emilia Wickstead has developed a clear point of distinction in its Ready-To-Wear and Bridal collections as well as a modern take and pace on Made to Measure and Made to Order offerings. Inherently feminine with a nod of old fashion couture, an insistence on quality and unerring attention to detail. Celebrated for combining insistence on tradition with a modern interpretation of femininity, this position offers an opportunity to work with Emilia’s beautiful collection where quality holds the upmost importance. The Bespoke Manager plays a vital role in communicating the desires of the client, working personally with each customer to achieve the Emilia Wickstead aesthetic for her special occasion. Working closely with the design and atelier team, we require an individual who can understand the brand image, Emilia’s vision, our quality standards and the worldwide market needs, to create a bespoke design or guide the client to the perfect dress. We are looking for someone passionate about providing an incredible service for each of our customers. A background in design and creativity to help customers to create their dream garment. As well as managing the MTO/MTMB timeline, liaising with the Production Department, the Bespoke Manager will be working in collaboration with the retail team and the atelier, and report to the Store Manager Key Responsibilities • Full ownership of the full MTO/MTMB customer journey from first email, appointments, notes to delivery of garment and aftercare, • Provide impeccable customer service in a luxury boutique environment, • Maximizing on all new sales opportunities through building client relationships, • Reaching out to clients around major Commercial moments/ Events – e.g. Ascot, Wimbledon etc, • Keep an organized fittings diary with the Retail team that is fed back and communicated company, • wide, • Work with the atelier department to gather quotes, assemble sketch packs and fabric availability., • Technically support seamstresses, pattern cutter and production department, • Develop and maintain excellent relationships with clients building brand loyalty, • Assisting with day-to-day ready-to-wear sales in store, • Ensure that bespoke garments are cared for, and visual standards meet expectations at all times., • Actively engage with walk-in customers on the shop floor, providing exceptional service and product knowledge., • Identify and approach new customers to introduce them to our collection and convert them into loyal, repeat clients., • Build and maintain strong customer relationships through excellent interpersonal and follow-up skills., • Support overall sales goals by delivering a personalized shopping experience and meeting individual sales targets. The Ideal Candidate will possess: · Experience working in Luxury fashion retail or a background in bespoke retail · A proven track record of exceeding sales targets · Excellent interpersonal and problem-solving skills · Detail oriented, highly organized and results driven · A positive team player with a pro-active and self-motivated attitude · Knowledge of garment construction/design would be beneficial · Industry awareness and strong knowledge of market trends Please only apply if you can start w/c 26th January 2026. Please apply stating your salary expectations and that you have the right to work without restriction in the UK. If you do not hear back from us within two weeks of your application, unfortunately you have not been shortlisted.

About Bally Since 1851, these three principals have embodied the pioneering spirit of founder Carl Franz Bally – a philosophy that continues to guide this authentic Swiss brand with visionary commitment to craftsmanship and innovation. Over 160 years later, leather remains both our medium and our muse: a natural material that balances functionality with creativity. Every Bally creation is a testament to our dedication to perfection – the meticulous punctuation of a brogue, the supple touch of a handbag, the timeless silhouette of a sartorial jacket, the elegant curve of a heel. Bally’s expertise and integrity have nurtured a culture of excellence, elevating our collections into expressions of art. Today, Bally stands as the unique Swiss shoe and accessories brand – where timeless craftsmanship meets contemporary design. For our new flagship in London, we are looking for: Sales Consultants – Part Time We are looking for exceptional individuals to join our team and deliver the quintessential Bally experience to every client. As ambassadors of the brand, our Sales Consultants are committed, passionate, and dedicated to providing a true luxury experience while building long-term relationships with our clientele. Desired Profile: • Minimum 2 years of experience in luxury or premium retail, • Proven track record in achieving sales targets, • Excellent customer service and interpersonal skills, • Strong clientelling focus and CRM knowledge, • Digital-savvy with familiarity in modern retail tools, • Impeccable grooming and professional presentation, • Passion for fashion and luxury goods, • Results-driven, proactive, and collaborative team player, • Fluent in English; additional languages are a plus Responsibilities: • Deliver exceptional customer service and support, • Achieve and exceed individual sales goals, • Foster customer loyalty through active client book development, • Participate in product trainings and new collection launches, • Maintain boutique standards, including VM, stock management, and replenishment Before you submit your application, CV or any other personal information to us, please review our Recruitment Privacy Notice () to learn more about how Bally Schuhfabriken AG and its affiliates (“Bally”) will collect, handle and protect your personal information. If you have any questions or wish to exercise your privacy rights, please contact us at Bally looks forward to receiving your application