Customer service manager jobs in Blackheath, LondonCreate job alerts

You will be in charge of the customer service team

As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

Job Responsibilities: • Liaise with the Director and senior management to determine the range of jewellery products and services to be marketed and sold in the UK and European markets., • Contribute to the development of sales strategies and setting of sales targets aligned with company growth plans., • Discuss client requirements, conduct surveys and market research, and analyse customer reactions to product design, packaging, pricing, and promotions., • Compile and analyse sales figures, preparing proposals for targeted marketing campaigns and promotional activities., • Produce reports and recommendations on marketing and sales strategies for senior management., • Manage, lead, and motivate the marketing team, ensuring effective implementation of marketing strategies., • Build and maintain strong relationships with wholesale and retail clients, negotiating new business contracts., • Plan specifications and prepare detailed requirements for projects, ensuring high standards and timely delivery.

Terry's is a warm and welcoming cafe known for our home-style cooking, cozy atmosphere, and friendly service. We’re a local favorite, especially on weekends when we’re bustling with regulars and new guests alike. Alongside our hearty breakfast and lunch menu, we also serve a range of beverages and cocktails from our in-house bar. We’re looking for a personable, organized, and energetic Waiter/Waitress & Host to join our front-of-house team. This dual role is perfect for someone who thrives in a fast-paced, guest-focused environment and has experience using OpenTable to manage high-demand service periods. Key Responsibilities include: • Greet and seat guests with warmth and professionalism, managing waitlists and reservations using OpenTable, • Deliver attentive and efficient table service, • Accurately take and serve food and beverage orders, including from the bar & takeaway, • Communicate clearly with kitchen and FOH staff to ensure smooth service flow, • Maintain cleanliness and presentation of the dining and bar areas, • Provide thoughtful menu recommendations and handle guest concerns gracefully, • Support the team during peak hours with a positive, proactive attitude Requirements: • Prior experience in a café or dining environment preferred, • Familiarity with OpenTable and ability to manage high-volume, • Excellent customer service and communication skills, • Ability to stay calm and efficient during busy rushes, • Flexibility to work weekends and holidays, • Barista or basic bar experience is a plus Perks of working at Terry's include: • Working alongside a welcoming & supportive team, • Staff food during shifts, • Staff discount when dining with us, • Opportunity to grow with a high in demand brand

Location: Knightsbridge, London About Us: Şekerci Cafer Erol has been crafting world-class Turkish delights, chocolates, and pastries since 1807. As a family-owned business with over two centuries of tradition, we take pride in blending artistry and heritage to deliver exceptional products. With our Knightsbridge, London branch, we aim to bring a taste of this unique culture to new audiences while maintaining our commitment to quality and excellence. Job Description: We are seeking a friendly and professional Host/Hostess to be the face of our London store. You will play a key role in creating an unforgettable experience for our guests by providing exceptional service and ensuring a welcoming atmosphere. Key Responsibilities: · Greet and welcome customers with a warm smile and a friendly “Welcome!” · Accompany customers to their tables and provide them with our menus. · Assist guests in navigating the menu and answering any questions about our products or brand story. · Manage reservations and ensure efficient customer flow throughout the store. · Maintain a clean and organized front-of-house area, ensuring it reflects the brand’s high standards. · Coordinate with team members to create a seamless and enjoyable customer experience. Requirements: · Previous experience in a customer-facing role is preferred. · Strong communication skills in English (additional languages are a plus). · Friendly, outgoing, and professional demeaner. · Ability to multitask and work under pressure. · Passion for hospitality and providing excellent customer service. What We Offer: · The opportunity to work with a globally respected heritage brand. · A vibrant and supportive work environment. · Competitive pay with opportunities for growth. · Training to enhance your skills and develop your career in hospitality. · 1 Meal per day.

We're a fast growing food business with lots of opportunity, but you need to prove you can master the basics first. We're passionate about lowering the cost of food so everyone can enjoy a home cooked meal regardless of class, or income. Please apply if you • Love customer service, • Working in the kitchen, • Have high standards, • Are hard working, • Humble, • Have a startup/scrappy mindset, • Are long term focused, • Positive, • and Honest, • and want to build something. As an Assistant Manager you will be: • Responsible for opening and closing, • Serving perfect food., • Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun., • Ensuring every customer is delighted with their order and their experience - You will deal with complaints promptly in an open and honest way., • Leading from the front, you will be hands on working with the team on the line and on floor with customers., • Responsible for supporting your General Manager and delivering store results., • Learning to own P&L, which means you will need to drive sales whilst controlling costs., • Running smooth day to day operations, thinking about long term plans., • Always leading with our values, • Developing your team to ensure there is a strong talent pipeline. Where you can go with Us? If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us. Your next step would be a Store leader - leading to a future as an Area Trainer This isn’t just a job – it can be a career! About us Imagine if KFC and Itsu had a baby... ...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days! We need talented Londoners to help cook, roll, and serve this tasty treat. (And keep our awesome Google rating!!!) The best candidates will be detail oriented too, so reading to the bottom of this job ad means you’ll know, we growing from two to five locations this year, so our team needs to double, meaning there is plenty of room for the best team members to become leaders and partial owners of the business. Job Type: Full-time, Permanent, Graduate Benefits: 1. Discounted or free food, 2. Employee discount, 3. Employee stock ownership plan, 4. Employee stock purchase plan, 5. Gym membership Ability to commute/relocate: London SE16 3TP: reliably commute or plan to relocate before starting work (required)

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

La Mia Mamma & Made in Italy are seeking for an experienced Assistant Manager who can lead our team and deliver an exceptional service to our guests in La Mia Mamma and Made in Italy Restaurants portfolio. You will report directly to the restaurant manager. La Mia Mamma is a restaurant with a unique concept, where Italian mammas are "imported" from Italy to Chelsea and Notting Hill to cook traditional recipes handed down from generations, whereas Made in Italy is famous for its Italian pizza and genuine Italian ambience and authentic Italian food. What we offer: • Competitive salary, full time position., • Staff discounts., • Great working environment., • Career development opportunities., • Meals at work. The roles should meet the following: • Service-focused and cost-conscious with expertise in front- and back-of-house operations to establish a welcoming and energetic dining atmosphere., • Excels at increasing check averages through strategic up-selling of food and alcohol., • Adept in all facets of operations to include food quality and presentation, safety and sanitation compliance, budget administration, and inventory management., • Outstanding interpersonal talents, fluent in English., • Assist the restaurant manager with evaluations, staff coaching, recruitment and training. Key skills: • Excellent customer service, • Commercial awareness, • Excellent interpersonal communication, • Problem-solving, • Highly organized, • Great team player, • Positive attitude, • You're eligible to work in the UK

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Who we are: The Lavery is home to a restaurant, café and elegant events spaces located on South Kensington’s Cromwell Place. The building takes its name and inspiration from its history as the former home and studio of Sir John Lavery (1856–1941), the renowned Anglo-Irish painter. Housed within a collection of Grade II-listed townhouses. The kitchen is led by Yohei Furuhashi. Yohei’s menu highlights Mediterranean seasonality while incorporating influences and ingredients from the British Isles. What we’re looking for: As the Receptionist for our restaurant and event spaces, you will play a key role in welcoming guests, managing bookings, and ensuring smooth operations at the front desk. You will act as the first point of contact for customers and play a vital role in delivering excellent customer service both in-person, over the phone and email. The ideal candidate will be proactive, organised, friendly, and comfortable working in a fast-paced environment. What you will be doing: Telephone & Bookings Management: Handle booking requests, modifications, and cancellations. Provide information on restaurant opening hours, menu, and special events. Take and relay messages for management or your colleagues. Confirm bookings and reservations system. Guest Services & Reception: Act as a first point of contact and greet guests warmly upon arrival. Handle walk-in enquiries about availability and waiting times. Assist guests with cloakroom service and retrieve coats upon departure. Manage lost property. Provide information about restaurant policies and services. Administrative & Communication Duties: Respond to email enquiries about bookings, private events, and special requests. Maintain an organised log of VIP guests or special occasions. Communicate guest preferences and special requests to the team. Coordinate with the front-of-house team to ensure smooth service. Update booking systems or guest records as needed. Event & Private Dining Coordination: Provide initial information about private dining and event bookings. Forward event enquiries to the appropriate team. Assist in organising guest lists or special event details. General Support Tasks: Assist with printing and preparing menus, place cards, or signage. Ensure the reception area is tidy and welcoming. Monitor guest feedback and pass relevant comments to management. Sort and deliver incoming post and parcels. Adhere to all fire safety procedures and assist in the evacuation process in the event of a fire. Carry out administrative tasks and provide support for all departments and when required. Conditions of Work: Flexible hours contract with weekend, sometimes 3+ evening shifts per week and bank holidays. £14 per hour + tronc What you’ll get: 50% Off at The Lavery Restaurant: Make the most of our incredible restaurant with a discounted price for you and up to 4 friends and family. Office Socials and Events: Strengthen team bonds and learn more about our industry with our exciting lineup of social events throughout the year.? Health Shield: Employee Assistance Program: Need a helping hand or a listening ear? Our employee assistance program is here to support you through life's ups and downs. From counselling services to wellness resources, we've got your back every step of the way.

Receptionist – Full-Time 📍 Gilgamesh London, Covent Garden About the Role: Gilgamesh London is seeking a professional, friendly, and experienced Receptionist to be the face of our venue. You’ll manage reservations, welcome guests, and ensure seamless front-of-house operations. Key Responsibilities: • Manage reservations via SevenRooms, OpenTable, and The Fork, • Provide a warm, professional welcome to all guests, • Handle phone, email, and in-person inquiries, • Work closely with the floor and management teams to ensure smooth service, • Maintain a tidy, organized reception area, • Support with VIP bookings & special requests Requirements: ✔️ Previous experience in a high-end restaurant or hospitality setting ✔️ MUST HAVE PREVIOUS EXPERIENCE in reservation systems (SevenRooms, OpenTable, The Fork) ✔️ Exceptional customer service & communication skills ✔️ Positive, professional, and highly organized ✔️ Ability to work in a fast-paced environment, including evenings & weekends Why Join Us? ✨ Work in one of London’s top dining venues ✨ Competitive salary & career growth opportunities ✨ Engage with VIPs & industry professionals ✨ Staff discounts & team perks Join Gilgamesh London and help us create exceptional guest experiences!

Night Hotel Receptionist – California Hotel 3* Kings Cross Born in 1985, our 61 bedrooms California Hotel is a unique bed & breakfast, the first property opened within the Megaro portfolio. It has always been the leading character of the company, through its Art Deco look and vibrant bar & Terrace. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 days a week (12 hrs shifts – 48 hrs per week), monitoring security of the property, responding professionally and promptly to an emergency; communicating urgent issues to line manager or manager on duty, always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Front of House Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is always briefed therefore communication is key. The Night Receptionist will: • Possess comprehensive knowledge of the company PMS system, Rezlynx., • Possess excellent presentation and interpersonal skills., • Skilled in checking arrivals lists, credit limit reporting and cash handling., • Knowledge of standard PC packages and computerized reservations systems., • Proficient in handling general clerical and administrative tasks., • Be flexible, will have great attention to detail., • Possess the ability to work independently., • Excellent command in English, both in oral and written., • Be extremely knowledgeable in regard to the company services, standards & products., • Commercially and financially astute., • Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

Join us as we continue to expand across London. We are part of a chain of 6 high-end Central London Dry Cleaning Stores spaced across the capital. As we grow, we are continuing our search for driven, open-minded and hard-working individuals to help us grow and stretch our business. We are currently looking to hire Laundry/Store Assistants Experience in the industry is NOT REQUIRED We value individuals who possess an open-minded mentality to work, coach-ability and a strong hardworking nature. * Full and detailed training is provided by our team What we look for: • Driven, committed and target-orientated individuals, • Good organisational skills, • Team Players, • Thorough desire for quality and detail Job Roles: Sorting and ticketing garments per orders Quality Control of Garments Loading and unloading of laundry machines Booking in and ticketing of garments Folding and packing of shirts and other laundry. Maintaining cleanliness of the store and common work spaces The job leads onto a shop assistant role which would involve the following Handling and processing payments Maintaining and building great customer relations Why join us? • Join a special, diverse and enjoyable company culture, • Excel and develop vital and transferable skills such as sales, customer service, management, leadership etc *Who are we? * • Officially founded in 2001, we are a growing, diverse cleaning company with branches spaced all across central London. We have bases in Mayfair, Marylebone, Fitzrovia, Euston, Covent Garden and Baker Street., • We look forward to welcoming you

The Duke of York is searching for a talented Assistant Manager bursting with personality and charisma for our team. Your Role: As our Assistant Manager, you’ll support the General Manager take the reins and run the show! Together with full ownership of the venue, your business savvy and commercial acumen will shine. You’ll inspire and develop your team, ensuring exceptional service and unforgettable experiences for our guests. What We’re Looking For: A bold leader who wears their heart on their sleeve Someone cool under pressure who can manage with ease A team player who leaves their ego at the door - it's all about the people Minimum 2 years' experience in a management position overseeing a team Excellent communication and customer service skills A passion for community engagement and a flair for fun! What’s in it for You? Up to £35k p/a + bonus scheme Opportunities for training and career progression Discounts across all our venues Fun annual team trips and regular socials 28 days of holiday to recharge Get your birthday off—on us! Access to your wages anytime through Wagestream Join our awesome referral scheme—earn up to £1000 for successful referrals! If you're ready to step into a role where you can make strategic decisions and create a fun, family atmosphere, then we want to hear from you! Let’s meet up, show you around, and explore the exciting possibilities together!

At Prosecco Caffè Soho we proud ourselves for our simple, genuine and warm customer service. We are a nice little Italian gem in the heart of busy Soho, where customers can visit and enjoy some amazing Bubbles, have a tasty food treat for an authentic Italian aperitif experience, or simply an authentic Italian coffee with our famous homemade tiramisu’. We are looking for a smiley, positive, cool front of house member to help the management and potentially grow inside the company. Previous experience with coffee and cocktails making, food prepping and handling it’s def a good starting point but we are more than happy to bring the right person up to speed with a good training plan. Working hours are flexible between 30/40, with different shift patterns and rotations. Salary per hour based on experience is between 13 and 15 pound gross per hour. Previous experience in the role is a must

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Now Hiring: Café Manager — Black Rabbit Café We’re looking for a new Manager to join our team at Black Rabbit Café — a small but mighty café, loved by locals and known as one of the best in the area. We take pride in our amazing coffee, our warm, family-like atmosphere, and our loyal regulars who make every day special. To keep things running smoothly, we’re looking for a true leader — not a boss — someone who’s organized, fun, proactive, and ready to keep everything flowing before problems even arise. Responsibilities include: Perform all general staff duties when needed. Oversee day-to-day operations across all areas of the café. Delegate tasks, support staff, and ensure standards and procedures are always met. Open and close the shop, maintaining cleanliness, food hygiene, and safety standards daily. Ensure timely service and an excellent customer experience. Cover shifts when required. Create and manage staff rotas. Review operations for efficiency and implement improvements. Provide warm, attentive, and consistent customer service. Handle customer complaints with confidence and care. Monitor and respond to customer feedback. Conduct regular staff training and ongoing development. Communicate and coordinate HR and operational needs. Recruit and onboard new staff. Review performance and ensure motivation and satisfaction among employees. Maintain all equipment and facilities in good working condition. Manage cost control and stock levels. Ensure all financial and performance targets are met. Ensure compliance with all safety and legal regulations. 🌟 What We Offer A friendly, family-style work environment where everyone supports each other. Competitive salary: £31,000 + service charge. Free lunch every day. Paid 30-minute lunch break. 2 days off a week The chance to be part of a café that people truly love — and help it grow even more. If you’re a natural leader who believes in teamwork, positivity, and great coffee, we’d love to meet you. Join the Black Rabbit Café family — where small means special.

Join the Gourmet Sausage Team at the Southbank Christmas Market! We’re on the lookout for reliable, hardworking, and enthusiastic individuals to join The Gourmet Sausage — serving up high-quality street food throughout the festive season. This is a fast-paced, customer-facing role in the heart of London’s iconic Southbank Christmas Market. Perfect for those who take pride in great food, teamwork, and delivering exceptional service in a lively, outdoor environment. Job Type: Part-time & Full-time roles available Contract: Temporary (18th October – 22nd December) Shifts: Daytime and evening shifts between 11am–9pm, weekends included Key Responsibilities: • Food preparation & service: Cooking and serving gourmet sausages and sides to a consistent, high standard., • Customer service: Providing friendly, efficient, and welcoming service to every guest., • Health & safety: Following all food hygiene, allergen, and safety procedures — maintaining a clean and safe workspace at all times., • Stock control: Monitoring ingredient levels, restocking when required, and rotating stock correctly., • Cleanliness: Ensuring all equipment, utensils, and prep areas are regularly sanitised and compliant with H&S standards., • Cash handling: Operating the till system accurately and processing transactions confidently., • Proven reliability and strong work ethic., • Level 2 Food Hygiene & Safety certification (essential)., • Health & safety conscious with a proactive approach to maintaining high standards., • Previous experience in street food, catering, or hospitality (preferred but not essential)., • Excellent communication and time management skills., • Ability to work efficiently under pressure in a fast-paced, outdoor environment., • Flexible availability — especially on weekends and during peak festive periods.

Currently seeking dependable Delivery Drivers with their own van to join our growing team. You will be responsible for safely delivering parcels to residents in the local area, ensuring a professional and caring service at all times. Responsibilities: Collect and deliver parcels to residents in the local area Ensure all deliveries are made accurately, safely, and on time Handle confidential packages securely and responsibly Provide courteous and friendly customer service Requirements: Own Van with necessary insurance Full UK driving licence with 6 points or less Previous delivery experience preferred, but not necessary Excellent communication and time management skills Trustworthy, reliable, and professional in attitude DBS certification Job Type: Full-time Benefits: On-site parking Overtime Extra work depending on performance Experience: delivery driver: 1 year (preferred) driving: 1 year (preferred) Work Location: Bow (Depot) Pay: £140-£200 per day

Job Description: We are seeking enthusiastic and dedicated Floor Staff to join our dynamic team. As a vital part of our hospitality environment, you will be responsible for ensuring an exceptional experience for our guests. Your role will involve assisting in various capacities, from providing outstanding customer service to maintaining a clean and welcoming atmosphere. Responsibilities: • Greet and welcome guests with a warm and friendly attitude., • Assist customers in selecting menu items, providing recommendations and upselling where appropriate., • Ensure food safety standards are adhered to at all times, maintaining cleanliness in the bar/dining area and private rooms., • Take orders accurately and efficiently, processing payments as necessary., • Collaborate with kitchen/bar staff to ensure timely delivery of food and beverages., • Maintain an organised workspace, ensuring that all areas are tidy and well-stocked at all times., • Handle guest inquiries and complaints with professionalism, striving to enhance their dining experience., • Support team members during busy periods, demonstrating strong time management skills., • Will be required to work weekends and night shifts. Skills: • Previous experience in luxurious hospitality or restaurant settings is advantageous., • Strong culinary knowledge is beneficial, along with a keen understanding of food safety practices., • Basic maths skills for handling transactions and managing orders effectively., • Excellent guest service skills, with the ability to engage positively with customers., • Ability to work efficiently under pressure while maintaining attention to detail., • Strong time management skills to ensure prompt service delivery., • A willingness to help colleagues and contribute to a positive team environment. Join us in creating memorable experiences for our guests while developing your skills in a supportive setting!

Duties • Greet customers and take their orders, • Prepare and serve alcoholic and non-alcoholic beverages, • Mix ingredients to create classic and innovative cocktails, • Check identification to ensure legal drinking age, • Maintain cleanliness of the bar area and equipment, • Restock bar supplies as needed, • Provide excellent customer service and address customer concerns or complaints Skills • Strong hospitality skills to provide exceptional customer service, • Proficient in bartending techniques and knowledge of various drink recipes, • Excellent time management skills to handle multiple orders efficiently, • Knowledge of food safety regulations and ability to follow proper hygiene practices, • Ability to work in a fast-paced environment and handle stressful situations calmly, • Basic math skills for handling cash transactions and calculating bills, • Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as assigned to meet the ongoing needs of the organization. The employment is scheduled to begin during the week commencing October 13. • Job Types: Full-time, Part-time, Permanent, • Pay: £14.00 per hour, • Expected hours: 24 – 40 per week

Job Summary: We are seeking skilled Bartenders to join our vibrant team. The ideal candidates will possess a passion for hospitality and a flair for creating delightful beverages. As a Bartender, you will be responsible for providing exceptional service to our guests, ensuring their experience is enjoyable and memorable. You will work in a fast-paced environment, where your ability to manage time effectively and maintain high standards of food safety will be essential. Duties: • Prepare and serve a variety of alcoholic and non-alcoholic beverages according to established recipes and customer preferences., • Maintain cleanliness and organisation of the bar area, ensuring all equipment is well-kept and stocked., • Engage with customers in a professional manner, taking orders and providing recommendations based on their tastes., • Monitor customer behaviour to ensure responsible alcohol service and compliance with licensing laws., • Assist in managing inventory by tracking stock levels and placing orders as necessary., • Uphold food safety standards by adhering to hygiene practices throughout the bar operations., • Will be required to work weekends and night shifts. Skills: • Proven experience in bartending or a similar role within the hospitality industry is a must., • Strong time management skills to handle multiple orders efficiently during busy periods., • Excellent knowledge of food safety regulations and best practices in hospitality., • Ability to perform basic maths for handling cash transactions accurately., • Exceptional interpersonal skills, with a focus on providing outstanding customer service., • A positive attitude and the ability to work well within a team environment. If you are enthusiastic about the art of bartending and enjoy working in a dynamic setting, we encourage you to apply for this exciting opportunity!

Trainee Dental Nurse Position – Immediate Start! Join Our Dental Practice Today! Are you eager to begin a rewarding career in dentistry? Our established dental practice is looking for a bilingual trainee dental nurse to join our friendly and experienced team. At our dental practice, we are dedicated to providing the best care and treatment for all dental needs. We invest in continuous professional development and use the latest materials and techniques to deliver high-quality dentistry. Our purpose-built practice is wheelchair accessible, ensuring a welcoming environment for all patients. We are fully compliant with CQC standards, reflecting our commitment to the highest standards of treatment and patient care. About the Role: Position: Permanent, full-time trainee dental nurse Schedule: Monday to Friday, 08:45 to 16:00 (no weekends) Benefits: • Comprehensive health insurance, • Employee & Wellness Assistance programme, • Recognition and rewards for your hard work, • Paid holidays, sick leave, and birthday celebrations, • Conveniently located near public transport Your Responsibilities: • Team Support: Assist dental professionals during examinations and procedures by passing instruments and providing suction., • Room Preparation: Maintain clean, well-stocked treatment rooms, ensuring they are ready for each patient., • Record Keeping: Keep accurate patient records, including medical history, treatment plans, and consent forms., • Customer Service: Address patient questions and concerns with patience and professionalism, ensuring a positive experience., • Sterilisation: Sterilise and maintain instruments and equipment, ensuring a clean treatment area., • Supply Management: Manage inventory and ensure a well-stocked supply of dental materials., • Appointment Coordination: Assist with managing patient schedules and follow-up appointments. Needs: • Enrolled or planning to enrol in the NEBDN dental nursing diploma, • National Insurance Number, • DBS Check, • Proof of Hepatitis B vaccination (first dose accepted) Apply Now! If you are passionate and ready to start your career in the dental field, apply for this exciting opportunity. Your journey to a fulfilling career in dental nursing begins here!

Role Overview The ASHP and Plumbing Engineer will be responsible for the installation, commissioning, and maintenance of domestic and light commercial air source heat pump systems, as well as completing all associated plumbing and heating work. You’ll work closely with our project manager and electrical engineer to ensure every installation meets our high standards of safety, efficiency, and customer satisfaction. Key Responsibilities • Install, commission, and service air source heat pump systems to MCS and manufacturer standards., • Carry out plumbing and heating installations including pipework, cylinders, radiators, and underfloor heating., • Diagnose and repair faults on heating and hot water systems., • Ensure compliance with Building Regulations, Health & Safety, and industry best practices., • Complete all required documentation, including commissioning and handover packs., • Deliver excellent customer service and maintain a professional approach on all sites., • Work collaboratively with colleagues to support ongoing projects and system improvements., • Essential Requirements, • Proven experience in air source heat pump installation and maintenance (e.g. Mitsubishi, Samsung, Vaillant)., • NVQ Level 2 or 3 in Plumbing and Heating (or equivalent qualification)., • F-Gas certification (for refrigerant-handling systems)., • Unvented Hot Water (G3) certification., • Full UK driving licence., • Strong understanding of domestic heating systems and controls., • Excellent attention to detail, problem-solving, and communication skills.

Coffee Island is currently looking for a full-time assistant store manager for its store in central London. We are looking for a fun and friendly assistant to join our team, someone who enjoys working with others in a fast-paced environment and wants to contribute in creating a unique coffee experience for our guests. We are looking for someone who: · Has a High School Diploma · At least 1 year of previous coffee experience · Latte skills are preferred · Has a passion for coffee, food and cafe culture · Understands and values the importance of customer care & hospitality · Has a commitment to consistency in quality, speed and intelligent customer service · Has the ability to multitask and work in a fast paced environment · Is a mature & motivated team player · Has a strong work ethic and a proactive attitude · Must be fluent in written and spoken English We are offering: · Competitive wage depending on experience & qualifications · Extra team incentives & product perks · Specialised training & brewing skills development · Open-door communication · Ability to advance your career · Opportunity to earn certification by the Specialty Coffee Association (SCA) Job Type: Full-time Schedule: 8 hour shift Ability to commute/relocate: London WC2H 9NY: reliably commute or plan to relocate before starting work (preferred) Experience: Barista experience: 1 year (preferred) Hospitality: 1 year (preferred) Customer service: 1 year (preferred)

TheHayden in Bayswater is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organization of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Casual dress Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

We are looking for a skilled part-time (30-35h/week) brunch chef to join our team in South Kensington, pay from £13-15/h (depending on experience). Urban Baristas is an Australian coffee company with multiple sites across London, passionate about specialty coffee and the Aussie brunch culture. We offer a variety of quality hot food and cakes in a comfortable, trendy, design-led environment, with friendly customer service. We serve Aussie-style brunch every day from 8-3pm and loads grab-and-go options prepared in-house. Our staff have excellent product knowledge, attention to detail, efficiency, and cleanliness, and most importantly, are friendly, engaging, and fun to be around. CANDIDATE SHOULD: • be flexible and available to work weekends,, • be able to start early (shift starts 6.30am),, • have min 1 year of experience in a busy kitchen and an insight into the world of hospitality,, • be able to manage and control stock to reduce wastage,, • be clean, tidy and ensure the continuation of a compliant, healthy, and safe working environment,, • uphold the values and standards of Urban Baristas, WHAT WE OFFER: • Career growth,, • free meal and coffee on shift,, • sociable and flexible working hours (no evenings),, • pension contribution,, • the best staff parties! If you’re hardworking, creative, and attentive with a love for food & coffee, this might just be the job role you’ve been waiting for!

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Head Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will work closely with the Reception Supervisor and support onboarding and training the host team., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service, leadership and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a head host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £16.71 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 30 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

Big Mamma is a French Italian restaurant group founded by Victor Lugger and Tigrane Seydoux. Over the past 8 years, we have opened the doors to 27 restaurants in Europe (France, Monaco, England, Spain, Germany, Belgium and Italy). Our mission? To share with our customers 100% homemade authentic Italian dishes in beautifully designed spaces, with big smiles! Join our amazing team as our Host/Hostess! YOUR MISSION: • You will be part of a BIG MAMMA floor team!, • You will be the first person our guests meet at the beginning of their experience, and it is vital you give a warm, welcoming and professional first impression., • You will be greeting and seating our guests, allocating tables and accommodating walk-ins., • You will master our bookings system, Sevenrooms, and ensure every booking and enquiry is managed., • You will be a good problem solver, responding appropriately when bookings don't always go to plan., • You will respect health and safety standards and maintain cleanliness and organisation across the floor., • You will spread magic and make our customers live the best moment of their day!, • You will embody Big Mamma values: have a warm, smiling, professional attitude towards the customers, help your colleagues during service and demonstrate a "problem solver" attitude. YOUR SKILLS: • Big Smile and passion for Italian food!, • Great energy, proactive attitude and team spirit, • Excellent customer service and communication skills, • Knowledge of the online booking system (SevenRooms is a bonus!), • Previous experience as a host/hostess in a busy restaurant, • Flexible availability, including weekends and evenings OUR OFFER: • Permanent, full-time position, • £ 15.21 per hour + Tronc Point, • 5 days working week with 2 consecutive days off, • Tasty staff food served family style, • 15% Employee discount in all of our restaurants, • £500 referral bonus when you refer a friend, • Employee of the Month award, • Open Up - free, confidential mental health and wellness support, • Wagestream: Financial Well-Being platform that allows you to access your wages between paydays, • Mobility across all of our venues in the UK and Europe Ti aspettiamo! BIG MAMMA is an equal opportunity employer. Qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, colour, religion, national origin, disability, age or any other characteristic protected by law. #JoinBigMamma

We are seeking a dedicated and experienced Managers (Front of house, Kitchen) to lead our team in a dynamic restaurant environment. The ideal candidate will possess strong leadership skills and a passion for hospitality, ensuring exceptional service and high standards of food quality. This role requires a hands-on approach to managing daily operations while fostering a positive team culture. Responsibilities Oversee daily restaurant operations, ensuring smooth and efficient service Supervise and train staff in food preparation, cooking techniques, and serving protocols Maintain high standards of food safety and hygiene in accordance with regulations Manage inventory, including food production and kitchen supplies Collaborate with the culinary team to develop menus that reflect current trends and customer preferences Implement training programmes for new employees, focusing on hospitality and customer service excellence Handle customer inquiries and complaints professionally to ensure satisfaction Monitor staff performance, providing feedback and support for professional development Experience Proven experience in a supervisory or management role within the restaurant or hospitality industry Strong culinary experience with knowledge of food preparation, cooking, and food safety standards Previous experience in team management, demonstrating effective leadership skills Familiarity with kitchen operations and barista experience is advantageous Excellent communication skills with the ability to motivate and inspire a diverse team We invite passionate individuals who thrive in fast-paced environments to apply for this exciting opportunity to lead our team towards success.

About us We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Barista to join our Team in Covent Garden. Chez Antoinette is a French restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. Our Barista will also work in our brand-new coffee kiosk (Suzette) 1 min away from Chez Antoinette. We are looking for the right person to join the team, you’re there to help, and make sure everything is working smoothly. The understanding of the French culture and friendly customer service is essential. At Chez Antoinette we offer a high-quality product yet simple in a busy environment Summary of the role • Greet and meet guests., • Preparing and serving hot and cold beverages, ranging from simple to elaborate ones., • Proficient in Latte Art, • Offer hot/cold drinks recommendations upon request., • Communicate efficiently with the Front of House and managers., • Maintaining inventory and equipment by cleaning and recording any defects., • Check your crockery and area for cleanliness and presentation and report any issues., • Arrange barista settings, maintaining a tidy section., • Keeping the work environment safe, sanitary, and organized., • To respect the Allergen standards laid out by the law and Chez Antoinette standards., • Participate in team briefings and have a keen interest in the daily life of the restaurant., • Follow all relevant Health and Safety regulations and policies., • Provide excellent customer service to guests. In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Free staff meals, • You will be working in a central location

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. As the AM, you will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Assistant Restaurant Manager to join our Team. Our restaurant is currently undergoing an exciting refurbishment and will reopen at the end of October with a fresh new look and feel. We are now recruiting enthusiastic team members to join us ahead of reopening, so that you can be part of our journey from the very beginning. Chez Antoinette Covent Garden is a French restaurant offering a warm and authentic dining experience, specialising in tartines and classic Bistrot dishes. Our menu is inspired by the flavours of traditional French cuisine, served with a modern touch What we are looking for: • To be passionate about great food, quality service and hospitality, • Promote good working relationships throughout the team, • Ensure the efficient and smooth running of the Front of House, • Ensure the training and knowledge are kept to standard and team efficiency is high, • Have a great knowledge of busy brasserie services in a fast-paced environment, • Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times, • Take responsibility for the management and supervision of the health and safety., • Assist the manager in overseeing daily restaurant operations, • Ensure compliance with food safety and sanitation regulations, • Manage inventory and order supplies as needed, • Provide excellent customer service and address customer concerns or complaints, • Assist in creating and implementing staff schedules, • Collaborate with the manager to develop and implement strategies to increase restaurant sales and profitability, • Maintain a clean and organized restaurant environment Qualifications: • Previous experience in a supervisory role, preferably in a restaurant or hospitality setting, • Strong knowledge of food safety regulations and best practices, • Excellent leadership and team management skills, • Ability to multitask and prioritize tasks effectively, • Strong communication and interpersonal skills In return: • You can look forward to working with a dedicated team, • You will receive a competitive salary and 28 days holiday, • Amazing Staff meal At our restaurant, we value teamwork, leadership, and providing exceptional service to our customers. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of the restaurant and maintaining high standards of food quality and customer satisfaction. We offer competitive pay, opportunities for career advancement, and a positive work environment. If you are passionate about the restaurant industry and have the necessary skills and qualifications, we would love to hear from you. Apply now to join our team!

HIRING: Waitress/Waiter & Indian Restaurant Manager Waitress/Waiter Description : Customer service Manage stock Placing orders Improved communication between staff and management Create a positive work environment Seating and taking orders of customers Making drinks, coffee, cocktails in the bar section and desserts. Should be able to use the till and take card payments. Cleaning duties. Should be able to take and solve complaints from customers. Indian Restaurant Manager Description : Top-rated Sidcup Indian restaurant needs a dedicated Manager! Must be a strong leader who can manage FOH/BOH, drive sales, and maintain high food quality/service standards. Competitive salary + bonus. Duties: Restaurant Manager manages staff and may be required to fill in for any employee in a restaurant. Some of the important duties and responsibilities typically involve: • Organising staff shifts and scheduling, • Providing excellent customer service, • Planning menus, • Working with food and drink suppliers, • Ensuring all food safety procedures are strictly followed according to sanitary regulations, • Following all company policy and procedures regarding dealing with cash, equipment and property, • Maintaining safe working conditions, • Auditing inventory levels to ensure product availability, and ordering products as necessary, • Recruiting and training staff, • Working closely with management to meet revenue objectives, • Implementing appropriate strategies to resolve adverse trends and improve sales Note: Please mention which role you are applying for. Location : Sidcup, London

Head of Operations Job Description Operations Management Overseeing the daily operations of Corporate Catering & the Food Truck ensuring that it runs smoothly and efficiently. This includes managing staff schedules, inventory, loading in and out, serving, all menu development and logistics. Staff Supervision Hiring, training, and supervising staff. Ensuring that employees are well-trained in customer service, food safety, and operations. Inventory Management: Monitoring inventory levels to ensure that the food truck/events is stocked with the necessary products. This involves ordering products, managing stock rotations, and minimizing waste. Vendor Relations Building and maintaining relationships with vendors and suppliers to ensure a consistent supply of quality products. Negotiating contracts and prices to benefit food truck/events. Customer Service Ensuring a high level of customer satisfaction by addressing customer inquiries, complaints, and feedback. Implementing customer service policies and ensuring that staff adhere to them. Financial Management: Managing the financial aspects of the food truck/catering, including budgeting, forecasting, and financial reporting. Ensuring that the market meets its financial targets and operates within budget. Compliance and Safety Ensuring that the market complies with all relevant health, safety, and food regulations. Conducting regular inspections and training staff on safety procedures and food handling standards. Business Development Developing and implementing long-term strategies to grow the market and improve its competitive position. This can involve market analysis, identify new opportunities, and staying updated with industry trends. This can include helping with tender applications.

Job Title: Store Manager Location: Brew Garden, Holborn Overview: Brew Garden in Holborn is searching for an experienced and passionate Store Manager to lead our dynamic team. As a dual-function venue that operates as a high-speed coffee shop during the day and transitions to a bustling bar in the evening, we need a versatile manager who can oversee all aspects of daily operations, drive sales, and ensure an exceptional customer experience. Key Responsibilities: Operational Management: Oversee day-to-day operations, ensuring smooth transitions between coffee and bar service. Manage staff scheduling to cover peak hours for both daytime coffee service and evening bar operations. Monitor inventory levels for both coffee and bar supplies, placing timely orders to avoid shortages. Ensure the store meets high standards of cleanliness, safety, and hygiene at all times. Team Leadership: Lead and motivate a diverse team of baristas, bartenders, and support staff. Provide training on customer service, coffee preparation, bar service, and health & safety standards. Foster a positive and collaborative working environment where team members can thrive. Conduct regular staff meetings and performance reviews. Customer Service: Uphold exceptional customer service standards, ensuring every customer has a positive experience, whether they’re enjoying a morning coffee or an evening cocktail. Handle customer complaints and feedback professionally, resolving issues swiftly and maintaining a welcoming environment. Financial Accountability: Manage daily, weekly, and monthly financial reports, including sales, expenses, and profits. Set and monitor sales targets for both the coffee and bar aspects of the business. Ensure efficient cash handling and proper use of the point-of-sale system. Marketing and Growth: Work with the marketing team to develop and implement promotional strategies that drive foot traffic and increase sales. Identify opportunities for growth, including new product offerings, events, or partnerships. Maintain awareness of competitors and industry trends to keep Brew Garden fresh and competitive. Compliance: Ensure compliance with all local licensing laws and health & safety regulations. Oversee employee adherence to alcohol serving laws and responsible drinking guidelines. Ensure all equipment, including coffee machines and bar tools, is properly maintained and serviced regularly. Qualifications: Proven experience as a store manager or similar role in the hospitality industry (coffee shop/bar experience preferred). Strong leadership and people management skills, with a track record of building successful teams. Excellent customer service abilities and a passion for delivering quality products. Solid understanding of both coffee preparation and bar service. Strong financial acumen, with experience in managing budgets, sales targets, and cost control. Ability to multitask and thrive in a fast-paced environment, managing both daytime and evening operations. Flexibility to work evenings, weekends, and holidays as needed.

Kineya Mugimaru – We’re Hiring! (St Pancras Station, London) Positions Available: • Kitchen Staff / Chef (Udon Experience Preferred), • Supervisor, • Assistant Manager About Us: Kineya Mugimaru is a popular Japanese udon and noodle restaurant located inside St Pancras Station, London. We’re known for our freshly made udon, crispy tempura, and authentic Japanese dishes. We’re looking for enthusiastic, reliable, and motivated people to join our growing team! Kitchen Staff / Chef What You’ll Do: Prepare and cook udon noodles, tempura, rice bowls, and other menu dishes to Kineya standards Maintain excellent food hygiene and kitchen cleanliness Support smooth and efficient kitchen operations Work closely with the team to deliver consistent quality and presentation What We’re Looking For: Experience with udon or Japanese cuisine is highly preferred A genuine passion for food and customer satisfaction Team player with a positive attitude Ability to work efficiently under pressure Supervisor What You’ll Do: Lead and support both kitchen and front-of-house teams during service Ensure smooth daily operations and top-quality customer service Assist with training, stock control, and opening/closing duties Step in where needed to keep service running efficiently What We’re Looking For: Experience in a supervisor or team leader position in a restaurant or fast-paced food environment Confident communicator and team motivator Hands-on approach and commitment to maintaining high standards Knowledge of Japanese cuisine is a plus Assistant Manager What You’ll Do: Support the General Manager in daily operations, staff supervision, and service excellence Oversee kitchen and front-of-house teams to ensure consistent performance Handle stock control, rota planning, and ordering Drive team morale and maintain a positive, efficient working environment Deliver an exceptional guest experience aligned with Kineya’s brand values What We’re Looking For: Previous assistant manager or senior supervisor experience in hospitality or food service Strong organisational and leadership skills Ability to multitask and solve problems effectively Passion for Japanese food and culture 💷 What We Offer: Competitive wages (based on experience) Opportunities for career growth and development Staff meals and discounts Supportive and friendly team environment Work at one of London’s busiest and most vibrant transport hubs 📍 Location: Kineya Mugimaru, St Pancras Station, London 🕒 Full-time and part-time positions available If you’re passionate about Japanese food and love working in a fast-paced, team-focused environment — we’d love to hear from you!

Start Date: Immediate Starts Available Earning Potential: Unlimited – Uncapped Commission Structure Are you looking for a fresh start or a new career path with no experience required? Ready to learn, grow, and earn what you deserve? We want to hear from YOU! 🚀 About the Role: We're on the lookout for ambitious, outgoing, and self-motivated individuals to join our dynamic Sales & Customer Service team. This is a fantastic opportunity for anyone eager to kick-start a career in sales, customer relations, or business development — no previous experience needed! 💼 What You’ll Be Doing: Representing clients and brands with professionalism and enthusiasm Engaging with customers to understand their needs and provide tailored solutions Delivering exceptional customer service and building long-lasting relationships Participating in our structured Business Development Program Traveling for events, client meetings, or campaign launches 🌱 What We Offer: Unlimited earning potential with uncapped opportunities! Comprehensive training and coaching from industry experts A supportive team environment focused on personal and professional growth Fast-track progression opportunities into leadership and management roles Fun, social team culture with regular networking events and team outings Opportunities to travel nationally and internationally ✅ What We’re Looking For: A positive, can-do attitude and great communication skills A passion for people and delivering outstanding service Willingness to learn and a strong work ethic No previous experience? No problem! We provide all the training you need This is more than just a job — it’s a career opportunity with no limits.

Are you passionate about the beauty industry and love delivering top-notch customer service? We're a busy, modern hair salon located in the heart of Fulham, and we're currently on the lookout for a friendly, professional, and highly organised Receptionist to become the welcoming face of our team. This is a fantastic opportunity to work in a dynamic, creative environment alongside experienced hair stylists and beauty professionals. Whether you're looking to grow your career in the salon industry or want to be part of a fun and supportive team, we’d love to hear from you! What You'll Be Doing: Greeting all clients with a warm, welcoming, and professional attitude Managing appointments using our booking system (phone, online, and walk-ins) Handling phone calls and answering any customer enquiries, managing salon emails ,taking payments, issuing receipts, and managing the till. Ensuring the front-of-house and reception area are always clean, tidy, and inviting supporting stylists and management with day-to-day tasks. Keeping track of retail stock at the front desk and assisting with product sales. Helping coordinate a smooth and professional flow of daily operations. What We’re Looking For: Previous experience in a receptionist, front-of-house, or customer-facing role (experience in a salon or spa is essential). A genuine passion for delivering excellent customer service. Strong communication skills and a confident, friendly personality Impeccable grooming and personal presentation. Ability to multitask, stay calm under pressure, and manage time effectively and a willingness to learn. Tech-savvy and comfortable using booking or POS systems (training provided). A team player who’s willing to go the extra mile for clients and colleagues

Restaurant Manager Tasks Supervise staff and oversee daily operations Ensure excellent customer service and handle complaints Manage budgets, costs, and sales Control inventory and maintain quality standards Embrace the restaurant culture and environment Prepare and submit daily reports to directors Ensure compliance with health and safety regulations

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. Duties and responsibilities Sales and Revenue: • To be proactive with contributing to the success of the department, • Products and services are explained to the customer at all times to ensure the customer has the best choice available to them., • To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: • To minimise wastage at all opportunities, • To actively promote an energy efficient culture throughout the department, • To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: • Positive working relationships are established and maintained with colleagues throughout the Hotel, • Customer feedback, both positive and negative are responded to appropriately and efficiently, • Information on customer service problems is gathered in order to improve the service offered, • A positive personal image is maintained at all times, • The needs of the customer are kept in balance with the needs of the organisation, • All guests are received and offered assistance in a positive manner at all times Operational requirements: • To answer all telephone calls in a polite and professional manner, • Table bookings are handled according to departmental procedures, • Back and front of house service areas and equipment are prepared, maintained and cleared, • Bars, dining rooms and function rooms are prepared, maintained and cleared, • Assistance is given in the maintenance of food displays, • Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures, • Cleaning is undertaken within the food and beverage areas as required, • Dining areas are prepared according to the requirements of business, • Food is served promptly, accurately and according to the standards of the department, • Drink orders are taken and served following departmental procedures, • Wine orders are prepared, taken and served accordingly, • Customer satisfaction is monitored throughout the meal and any remedial actions taken as required, • All customer feedback, positive and negative is reported to the Team Manager or Supervisor, • Food and drink requisitions from kitchen and bars are dispensed according to Hotel procedures, • To adhere to all Health and Safety Requirements as required by Hotel, • To adhere to the Food Hygiene Regulations and Licensing Laws, • To adhere to the requirements of the Data Protection Act at all times

Job overview To provide a consistent, professional approach to all guests through the highest standards of product and service. To actively contribute to meeting and exceeding hotel targets. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Duties and responsibilities Sales and Revenue: To be proactive with contributing to the success of the department Products and services are explained to the customer at all times to ensure the customer has the best choice available to them. To ensure all procedures pertaining to revenue capture are up-held at all times Costs and efficiency: To minimise wastage at all opportunities To actively promote an energy efficient culture throughout the department To ensure all cash/floats procedures are followed by team members: all cash/floats must be counted at the start and the end of the shift and witnessed by a supervisor or manager. This must be recorded in the float/safe book provided and you must complete all relevant information. All the float must be placed in the cash till. Customer relations: Positive working relationships are established and maintained with colleagues throughout the Hotel Customer feedback, both positive and negative are responded to appropriately and efficiently Information on customer service problems is gathered in order to improve the service offered A positive personal image is maintained at all times The needs of the customer are kept in balance with the needs of the organisation All guests are received and offered assistance in a positive manner at all times Operational requirements: To answer all telephone calls and guest requests in a polite and professional manner Meeting rooms bookings are handled according to departmental procedures Back and front of house service areas and equipment are prepared, maintained and cleared Function rooms are prepared, maintained and cleared Able to set up functions’ rooms Glassware, crockery and cutlery are cleaned and stored in accordance with Hotel procedures Cleaning is undertaken within the food and beverage areas as required Functions rooms are prepared according to the requirements of business Conference breaks are served promptly, accurately and according to the standards of the department Drink orders are taken and served following departmental procedures Wine orders are prepared, taken and served accordingly Customer satisfaction is monitored throughout the meal and any remedial actions taken as required All customer feedback, positive and negative is reported to the Team Manager or Supervisor To adhere to all Health and Safety Requirements as required by Hotel To adhere to the Food Hygiene Regulations and Licensing Laws To adhere to the requirements of the Data Protection Act at all times Skills: Excellent customer service skills. Commercial awareness. Flexibility. Good interpersonal skills. Communication skills. Problem-solving skills. Organisational skills. Teamwork skills.

Company Description At Conifer, we pride ourselves on our commitment to excellence and our ability to connect top talent with leading organisations. We specialise in staffing and recruitment for a diverse range of exceptional clients, including hotels and luxury apartments, popular hospitality venues, and top brands and businesses across London, Manchester, and Dubai. Our focus is on providing top-notch staffing solutions to ensure client satisfaction and success in their respective industries. Role Description This is a full-time on-site role for a Room Attendant located in London. The Room Attendant will be responsible for maintaining cleanliness and orderliness in guest rooms, including making beds, cleaning bathrooms, dusting, vacuuming, and replenishing supplies. Additional responsibilities include handling laundry tasks, providing exceptional customer service, and ensuring a pleasant and sanitary environment for guests. Qualifications • Housekeeping skills, including the ability to clean rooms and maintain a tidy environment., • Laundry skills, including the ability to sort, wash, dry, and fold linens and garments., • Customer service and Communication skills to effectively interact with guests and team members., • Attention to detail and time management skills., • At least one year of experience in housekeeping is preferred (References are an advantage), • A positive attitude and a commitment to providing excellent service. Additional Information • Must have the right to work in the UK

Overview: Holiday Inn London – Kensington High Street, one of Europe's largest Holiday Inns, is seeking a dynamic and experienced Bar and Lounge Supervisor to join our team. This role is pivotal in overseeing the operations of our lobby lounge bar and in-house Starbucks Cafe, ensuring exceptional hospitality experiences for our guests. (Important Note: This is a full-time position requiring year-round availability. The successful candidate must be able to commit to consistent attendance and fulfil all scheduled duties without seasonal interruptions). Responsibilities: Manage daily operations of the lobby lounge bar and in-house Starbucks Cafe, including staffing, inventory management, and quality control. Lead team members to deliver outstanding customer service and memorable guest experiences. Foster a culture of teamwork and collaboration among baristas, bartenders, and serving staff. Implement and maintain high standards of service, cleanliness, and safety in both bar and cafe areas. Develop and execute innovative beverage and food offerings that align with brand standards and guest preferences. Ensure compliance with licensing laws, regulations, and safe serving practices. Handle guest inquiries, concerns, and complaints promptly and professionally. Work closely with the Food & Beverage Manager to achieve financial goals and maintain cost control. Recruit, train, and develop team members to enhance their skills and career progression. Collaborate with the marketing team to promote bar and cafe offerings and drive revenue. Requirements: Previous experience in a similar role, preferably in a high-end hotel or independent cocktail bar/brasserie setting. Exceptional customer service skills with the ability to resolve issues diplomatically. Strong leadership qualities with a magnetic personality that inspires the team. Knowledge of licensing laws, regulations, and safe serving practices. Flexibility to work nights, weekends, and holidays as required. Excellent communication and organizational skills. High level of integrity and accountability. Benefits: Competitive salary plus benefits and Tronc. Opportunities for career development within a commercial and ambitious brand.

Location: London, UK Job Type: Full-time Salary: £22,030 per annum About the Role We’re looking for a proactive and organised Administrative Assistant to join our team in London. In this role, you’ll handle customer enquiries via messaging, email, and occasional phone calls, while supporting the team with general day-to-day administrative tasks to keep everything running smoothly. Key Responsibilities • Respond to customer queries through messaging platforms, emails, and phone, • Maintain accurate records and databases, • Assist with scheduling, document preparation, and general admin support, • Work closely with other team members to ensure smooth operations, • Complete ad-hoc administrative duties as needed What We’re Looking For • Strong written and verbal communication skills, • Friendly, professional, and organised, • Previous admin or customer service experience is a plus, • Confident using Microsoft Office and other digital tools, • Able to manage multiple tasks and work independently About Us We’re a growing London-based company focused on delivering excellent service and support. Our team values professionalism, teamwork, and a positive work environment. Apply now!

CR WHITECHAPEL LTD, trading as Coffee Republic, operates a busy and well-established café in the heart of Whitechapel. As part of one of the UK’s most recognised coffee brands, we are dedicated to providing exceptional coffee, fresh food, and outstanding customer service. We are now seeking an experienced and motivated Business Development Manager to lead our operations, drive business growth, and enhance the overall customer experience. The Business Development Manager will be responsible for managing all aspects of café operations while strategically developing the business to increase sales, profitability, and brand presence. The role combines hands-on operational management with proactive business development and marketing initiatives to grow revenue and build lasting customer loyalty. Key Responsibilities: Develop and implement business plans to increase sales, profitability, and customer retention. Analyse sales reports and market trends to identify new opportunities for growth. Create and manage local marketing campaigns, promotions, and events to attract customers. Build partnerships with local businesses, community groups, and delivery platforms to expand market reach. Introduce new menu ideas or service offerings in line with customer demand and Coffee Republic brand standards. Continuously seek opportunities to improve customer satisfaction and brand reputation. Set and monitor performance targets, budgets, and KPIs. Control costs through efficient stock, labour, and waste management. Prepare regular financial and operational reports for senior management. Identify underperforming areas and implement effective action plans. Lead by example, creating a positive, collaborative, and customer-focused culture. Conduct regular team meetings and training sessions to maintain high standards. Recruit, onboard, and develop new team members in line with company values. Skills and Experience Required: Proven experience as a Business Development Manager, Café Manager, or Hospitality Operations Manager. Strong leadership and team management skills with a focus on people development. Commercial awareness with experience in sales growth and profit management. Excellent communication, organisation, and problem-solving abilities. A hands-on approach and passion for delivering outstanding customer service. Proficiency in POS systems, MS Office, and financial reporting tools. Flexibility to work weekends and peak hours when required. Working Hours: 37.5 hours per week