Customer service night jobs in London

Are you a night owl with a passion for customer service and a knack for flexibility? We're seeking a dedicated Night Concierge to join our team in Central London. As a vital member of our team, you'll be responsible for ensuring the safety and satisfaction of our client during the nighttime hours. Responsibilities: Provide exceptional customer service to residents and guests Monitor and maintain the security of the premises. Handle inquiries and requests promptly and courteously. Perform regular patrols of the property. Assist with resident needs, including package delivery and maintenance issues. Drive client's vehicles as needed for various tasks. Requirements: Full and clean driving license. Excellent communication and interpersonal skills. Ability to work independently and under minimal supervision. Strong problem-solving abilities. Flexibility to work 12-hour night shifts, 3 nights a week. Benefits: Competitive hourly rate of £15 per hour. Central London location with easy access to transportation. If you're ready to embark on a rewarding career where you can make a difference, apply now to join our team as a Night Concierge. We look forward to hearing from you!

The Main Purpose of this Role · Hosting/Maximising covers/ turning tables · Dealing with Collins/DesignMyNight Messages · Answering phones and dealing with customer enquiries · Manage all reservation systems and ticketing including Design My Night & Tonic · Respond to all social media queries · To deliver outstanding customer service · Deliver and contribute to the sales strategy · Welcoming and entertaining private parties · Table plan management · Encouraging guest feedback · Build fantastic relationships with all other departments. · Enforcing house rules · Being a presence in the venues across key shifts and ensuring brand hosting values are being met. The Person · Exceptional standards of guest care · Pro active and reactive · IT literate, a good communicator, in all forms · Flexible in approach · Hours to suit the needs of the business · proficient in Design My Night · Thrives in a pressured environment · Problem solving and thinking ahead to spot possible mistakes ahead of time · Loves people! Customer Service Meeting and greeting customers with a smile and a friendly greeting and demonstrating customer awareness at all times. Co-ordinate your time effectively to ensure customers receive the best possible. Be ready at all times to see to the needs of customers. Use eye contact and communication to manage queues effectively and ensure that waiting customers are served in the correct order. Have a thorough knowledge of product ranges for beers, wines, spirits and cocktails and be confident to make recommendations/upsell. Always follow the Exhibit Bars steps of bar service Remove empty glasses, bottles and condiments as drinks are finished to ensure that the bar and customer tables are always clean and clutter-free. Resolve any minor issues or complaints that may arise but always communicate any issues with the Manager on duty so that the problem can be dealt with effectively. Great Communication Attend and contribute to pre-shift team meetings. Establish a positive, informal and friendly rapport with customers – be yourself! Maintain a positive and proactive relationship with kitchen, bar and reception teams throughout the shift to ensure that the customer experience is exemplary. Other Duties Be familiar with all products that are sold in the bar and restaurant by attending wine, food or any other training as required and be confident to explain dishes when serving your guests. Ensure that you clock in and out correctly. Ensure that your attire and presentation are of the highest standards. You should always look your best as first impressions are lasting (please refer to the grooming policy in your employee handbook). Arrive punctually for your shift and be ready to start work at least 10 minutes before your shift is due to start. Correctly follow company absence and lateness procedures. Comply with all Food Hygiene and Fire, Health & Safety and Licensing regulations, attending any training as required by the Company and adhering to all company policies and legislative requirements. HAVE FUN !

Job Opportunity: Front-of-House Team Member Join London's most renowned fish and chips restaurant, frequented by celebrities like Dua Lipa, Lady Gaga, Ed Sheeran, Liam Gallagher, and more. We're seeking individuals with a passion for customer service, a warm smile, and a knack for multitasking. Responsibilities: - skillfully open oysters behind the bar, ensuring freshness and quality for our customers.(training will be provided - Prepare and serve a variety of beverages, including cocktails, with precision and flair. - Engage with customers in a friendly and professional manner, ensuring an enjoyable dining experience. - Assist with floor duties as needed, maintaining a clean and organized workspace. Requirements: - Previous experience in customer service preferred - Friendly demeanor and excellent communication skills - Ability to multitask in a fast-paced environment - you need to be smiley and friendly - ability to prepare some cocktails and drinks in general Perks: - Free staff meals - Complimentary Saturday night drink - Generous cash tips - Join a team of friendly and young staff and management - Flexible schedule, 35 to 40 hours per week with typically 3 days off - Must be available to work Fridays and Saturdays, although not every week If you're looking for a dynamic work environment where you can grow and thrive, apply now to join our team!

We are currently seeking a dynamic and experienced Hostess and Receptionist to join our corporate office located in central London. This position is based on a zero-hour contract, offering flexibility in scheduling. As a Hostess and Receptionist, you will play a vital role in creating a positive and welcoming atmosphere for our clients and visitors. Your responsibilities will include greeting guests, managing phone calls, and providing general administrative support. The ideal candidate for this role will have a minimum of 1 year of experience in a similar position, with a strong customer service background. We are looking for someone who is flexible and able to work Monday to Sunday, including night shifts as required. This is an excellent opportunity for an individual who thrives in a fast-paced environment and enjoys interacting with people. The pay rate for this position is £12-£13 per hour, depending on experience.

We are looking for unique professional individuals who are team players and all rounders. Our staff are required to complete all aspects of the cafe, from making coffees, cocktails, food and great standards of customer service. This job isnt for one specific role, but all roles. Needs to have experience or be able to adapt to all roles. Full time positions available to people dedicated to the hospitality industry. Candidates need to be flexible, some early mornings, some late nights, and some weekends. Please contact us.

This is an exciting opportunity to join a thriving company at a time of growth. Grandstand Events, are currently seeking a professional Duty Manager, to support the bar management team (AGM and GM) in leading our team of hospitality superstars to deliver operational and customer service excellence at The Oasis Bar and Terrace in the heart of the Canary Wharf estate Oasis Bar & Terrace is an all new venue launching in June 2024, and will become London's most loved alfresco bar located in the heart of Canary Wharf. Appealing to a broad audience due to its location, size, dual offering of the ground floor and terrace spaces and open-air environment, this venue can host many local corporate post-work get-togethers and small to medium corporate events. The venue operates over a ground floor and terrace level which is open air. About you: You're passionate about hospitality and people. You are task oriented and thrive in a place where you feel like you are part of a family and can grow your career. You know your role is crucial to the highest possible level of customer focus, engaging with the patrons with the smooth, fast and professional service expected in a high capacity, high profile bar such as The Oasis Bar and Terrace are maintained, supporting the team to ensure a seamless experience for the customer. Your experience as a duty manager will enable you to work with the GM and AGM to lead the overall team from the front, monitor the daily operations, lend guidance and support to the team and work to constantly improve the service levels, training, and staff moral. Your character and approach will be just as important as your skills and experience, with an eye to the detail of your role, the venue and your personal appearance. Finally, and most importantly, you will need to be highly social, upbeat and friendly; confident and can handle pressure well; thrive in a busy high-volume, high-energy environment; manage multiple tasks and stakeholders with ease. Grandstand Events (London) Ltd loves a good, can-do attitude and someone who is ready to roll up their sleeves as part of the team. Your character and approach will be just as important as your skills and experience. Your main responsibilities will include: Host and serve our guests, leading from the front behind the bar, setting the tone and standard for our customer service excellence first approach. Support the management of all business aspects of the bar, such as keeping a current liquor licence, taking inventory, and reordering supplies, monitoring budgets and sales targets. Training and coaching staff to provide excellent service to our guests. Supporting the creation of effective schedules and quickly resolving conflicts to ensure that the bar is well staffed during peak hours. Enforcing quality and safety controls Function as a brand ambassador at all times, adept at engaging with a diverse range of personalities and stakeholders including but not limited to staff, landlord’s representatives, partners and guests. Managing and leading from the front during promotional events Diffusing tense situations between guests or staff members to prevent safety or legal issues, ejecting unruly persons, if needed Maintaining a fun, safe atmosphere for guests, understanding and bringing to life the company culture. Skills and Experience: Communication and people skills Willingness to work during peak hours, including nights, weekends, and holidays Previous Bar experience desired Self-motivated

Job Opportunity: Front-of-House Team Member Join London's most renowned fish and chips restaurant, frequented by celebrities like Dua Lipa, Lady Gaga, Ed Sheeran, Liam Gallagher, and more. We're seeking individuals with a passion for customer service, a warm smile, and a knack for multitasking. Requirements: - Previous experience in customer service preferred - Friendly demeanor and excellent communication skills - Ability to multitask in a fast-paced environment - Training will be provided Perks: - Free staff meals - Complimentary Saturday night drink - Generous tips - Join a team of friendly and young staff and management - Flexible schedule, 35 to 40 hours per week with typically 3 days off - Must be available to work Fridays and Saturdays, although not every week If you're looking for a dynamic work environment where you can grow and thrive, apply now to join our team!

JAK’S /ZEFI Restaurants & Bars Group. We are a dining room and bar on a prestigious Walton Street.  Shifts 6-2Am A place to enjoy all-day dining and drinking, weekend breakfast, and late night drinks. Based on a fantastic Mediterranean cuisine, we offer a wide range of fresh food, salads, and home-made cakes. We would like you to have: Previous Experience A calm and friendly temperament Good team working skills The ability to work independently confidently and proactively What we will offer for you Structured & comprehensive induction Career development training Good rate of pay Pension scheme &Bonus scheme As our Waiter/Waitress you will be passionate about food and beverages You will work closely with the rest of the team to deliver exceptional service, in an enthusiastic and charming manner; our Staff members do make lifelong friends here rather than just working with colleagues. Your product knowledge, attention to detail and engaging communication style will allow you to play an integral role within the restaurant team, setting and maintaining first class standards. Excellent customer service is of paramount importance to JAK’S Bars & Restaurants Company

Head Waiter/Waitress Twiga has always prided itself on creating the most unique experiences and memorable nights for our guests, for our site in London. We are looking for enthusiastic and energetic Head Waiter/Waitress with passion for the restaurant business and focus on customer service. We are looking for people who can be high-spirited, lively, friendly, talkative, animated, and just generally enthusiastic about life. The ideal candidate has: - Previous relevant experience in a similar role and within a fast-paced environment. - Exceptional service standards with attention to detail. - Passion for hospitality with a friendly disposition to smile. - Ability to work under pressure and willingness to work as part of a team. - Availability to work full-time and be flexible. Our benefits: - Competitive salary. - A fun, motivating and supportive working environment. - Training and development program tailored to enhancing your skills and helping you grow within the brand. - A unique opportunity to be part of an award-winning international brand where we celebrate your unique talent. - Opportunities to transfer overseas.

Sumosan Twiga is looking for enthusiastic and energetic Commis Waiters/Waitresses with passion for the restaurant business and focus on customer service. The restaurant is located in Knightsbridge, opening only evenings until late night. Our ideal employee must be able to work professionally and, at the same time, to ensure that customers live the unique experience that Sumosan Twiga offers. An experience of 2 years in similar role in high end restaurants is highly desirable.

Are you passionate about creating unforgettable experiences and fostering a vibrant atmosphere? Do you thrive in dynamic environments where every night is a Party? If so, we have the perfect opportunity for you! Position: Bar Staff Location: Soho Type: Full-time About Us: At House Party, we redefine the conventional bar experience by bringing the energy and intimacy of a house party to life. Our unique concept combines the best elements of hospitality, food & drinks, and entertainment to create an atmosphere where guests feel like they're part of something special every time they walk through our doors. Benefits: Competitive hourly pay rate according to experience. Opportunities for career advancement within a rapidly growing company. Discounts on food and drinks A dynamic and supportive work environment where creativity and innovation are encouraged. Job Description: As a Bartender at House Party you will play a pivotal role in ensuring the smooth operation of our establishment. Working closely with the Management team, you will ensure the day-to-day service of the bar, ensure the venue standards are adhered to and uphold our commitment to delivering exceptional service. Your responsibilities will include: Mixing Drinks: The primary responsibility of a cocktail bartender is to prepare and serve cocktails to customers. This involves knowing a wide variety of cocktail recipes and being able to mix drinks quickly and accurately. Customer Service: Providing excellent customer service is crucial. This includes greeting customers, taking drink orders, and engaging in friendly conversation. Menu Knowledge: Bartenders should have a thorough understanding of the bar's menu, including the ingredients used in each cocktail, as well as any specials or promotions. Maintaining Cleanliness: Keeping the bar area clean and organized is essential for both hygiene and efficiency. This includes regularly wiping down surfaces, washing glassware, and disposing of empty bottles and trash. Stocking Supplies: Bartenders are often responsible for ensuring that the bar is adequately stocked with liquor, mixers, garnishes, and other supplies. This may involve taking inventory, placing orders, and restocking shelves. Following Safety Procedures: Bartenders should adhere to safety guidelines when handling alcohol and operating equipment to prevent accidents and ensure the well-being of themselves and their customers. Upselling: Bartenders may be expected to upsell premium drinks or promote special offers to increase sales. Monitoring Intoxication Levels: Responsible bartenders should be observant of customers' behavior and intervene if they believe someone has had too much to drink. This may involve cutting off alcohol service or arranging for alternative transportation. Requirements: Love to be the life of the Party and have a big personality Previous experience in a Cocktail Bartender role within the hospitality industry, preferably in a bar or nightlife setting. Exceptional interpersonal and communication skills, with a focus on providing outstanding customer service. Proven ability to multitask and thrive in a fast-paced environment. Knowledge of beverage operations and cocktail preparation. Flexibility to work evenings, weekends, and holidays as needed. Join us at House Party and become part of a team dedicated to redefining the bar experience. If you're ready to make a lasting impact and be part of something extraordinary, we want to hear from you!

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! ** About You** We are looking for an experienced and proactive Assistant Manager with late night experience to join our busy team. To perform this role, you will be responsible for focusing on the late night operations and running of the events under supervision from the GM, but in time owning the show, being that natural leader, ensuring excellent customer service maintaining high standards. You will understand that safety is paramount, exceeding our guest expectations is crucial and you can think on your feet, react and above all, bring the party. Big personalities to the front! Everything is teachable as long as you bring the energy ** Responsibilities:** Owning the party vibe Taking the night to the next level Managing our team to ensure smooth operations and excellent customer vibes Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards ** Requirements:** - Minimum 1 years’ experience in a similar role, preferably in a busy bar or late-night event space environment - Excellent communication and interpersonal skills - Strong leadership and problem-solving skills - Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced but highly enjoyable environment, and have a proven track record of managing a team effectively, we would love to hear from you. We ask you to deliver 2 big nights a week, with one weekend off a month. The best work life balance in the industry, great food, discounts at our sister venues, 50% off drinks and above all a big step in your career

Tape London are looking for Busboys/Barbacks! We are an award winning venue in Mayfair, As creatives & music lovers we are the London base for global musicians, producers, DJs and artists. Job responsibilities: - Preparing venue for the night. - Ensuring section allocated is clean and ready for service at all times. - Serving a section of tables you are responsible for. - Assist commis waiter in your section, including replenishing drinks, straws, limes etc. - Cleanliness of venue, spillages etc - Ensuring guests have excellent customer service. - Ensuring needs of guests and experience at the venue is first class. - Ensuring guests have fun and leave happy. - Follow health and safety guidelines and house rules. - Be presentable - Be charismatic - Be a team player - Have high customer service skills - Enjoy the buzz of a very fast paced environment - 18 years old +

About Us Exhibit is an independent venue in the heart of Balham, we have been hosting late night parties, brunches and private events, for over two decades… and we are just getting started! We are a multi-space venue serving up quality cocktails, wholesome food and unforgettable experiences. Spanning 3 floors, we have a stunning sun-trapped garden and terrace, gorgeous mezzanine and balconies, cinema and karaoke suite, boutique private hire rooms and of course… a giant dance floor! People are at the core of our business, from our guests to our team members. We believe that everyone is unique with both our service and training styles reflecting this. No day at Exhibit is ever the same… …but one thing we can guarantee is that, it’s going to be A DAMN GOOD TIME! *** About You*** We are looking for an experienced and proactive Late Night Manager to join our busy team. To perform this role, you will be responsible for managing the late night operations and running of the events, ensuring excellent customer service maintaining high standards. *** Responsibilities:*** Supervising and managing the team to ensure smooth operations and excellent customer service Training new staff members and providing ongoing training and support to existing staff Working with the team in running the weekly events Handling customer complaints and resolving any issues that arise promptly and professionally Ensuring that all health and safety regulations are followed and maintaining a clean and organised workspace Ensuring that labour costs are managed effectively Managing the door and work alongside security and senior management, fully understanding the licensing laws and the company policy Maintain venue and floor company standards *** Requirements:*** Minimum 2 years’ experience in a similar role, preferably in a busy bar or late-night event space environment Excellent communication and interpersonal skills Strong leadership and problem-solving skills Ability to work well under pressure and manage multiple tasks simultaneously Knowledge of health and safety regulations and best practices Ability to work flexible hours, including weekends and holidays Understanding and knowledge of licensing laws Personal Licence Holder and experience working alongside security team are preferred If you have a passion for hospitality, enjoy working in a fast-paced environment, and have a proven track record of managing a team effectively, we would love to hear from you. London, England, United Kingdom Management 1 hour ago Your job is looking good, but let's make it great! Add more details like a job description, language requirements, and more to get better matches.

As a Night receptionist, your nights will include anything from managing reservations, taking payments, check-in & out guests, handling enquiries and complaints, patrolling and security walks, responding to Guest reviews, to cleaning our social areas and assisting the management team with the daily reporting and breakfast setup What skill you need: Checking guests in and out Are hardworking and enthusiastic Responding to guest queries via e-mail, telephone or in-person Processing payments Offer guests great customer service Night auditing Ensuring the hotel and its guests are secure through the night Efficient transfer of information to staff members on the morning shift Who we are looking for: Fluent spoken/written English (other languages are a bonus) Competent level of IT proficiency Ability to work on your own and as part of a team Friendly but professional work ethic Flexible availability Able to take initiative and remain calm under pressure Organised, helpful and friendly individual Previous experience in a similar role within a hostel, solo customer-facing roles, or a hospitality background is highly preferred. We are currently looking for night receptionists to cover both hostels in London Elephant & Castle and Kensington Holland Park Job Type: Full-time Pay: £12.00 per hour Schedule: 8 hour shift

Join our Waiting Team and be part of an exclusive and hidden gem in the city. Our restaurant is renowned for its high-profile clientele, attracting VIP guests from all over the world. However, our secret is that we treat every guest like the VIP they truly are. As our Waiting Team you will play a crucial role in ensuring that each and every guest receives the warmest welcome possible. You will work alongside a small and dedicated team, upholding exceptional service standards and creating memorable experiences for our guests. To excel in this role, we are looking for individuals with previous experience in a similar environment, a genuine passion for hospitality, and excellent communication skills. Your engaging personality and exceptional grooming will contribute to the overall ambiance of our restaurant. Working under pressure is second nature to you, and you have a strong commitment to following health and safety standards. Night shifts are required, but the rewards are well worth it. Essential requirements for this role include excellent oral and written communication skills in fluent English, with additional languages being a bonus. We value premium customer service and hospitality experience, as well as highly developed interpersonal skills. Your ability to maintain composure and diplomacy at all times is essential. In return for your hard work and dedication, we offer a vast range of learning and development opportunities, providing you with an excellent chance to progress your career. You will also enjoy 28 days of holiday pay and a bonus scheme. If you are looking for a fulfilling role in a prestigious and hidden gem of a restaurant, apply now and embark on an exciting career journey with us!

We are a well established backpackers hostel in central London and we are currently looking for our next 'super star; reception team member. If you have a bubbly personality, like to have fun at work and willing to provide great customer service then we would like to hear from you. You will be part of a small and very friendly team. The job is very much 'hands on' and your job tasks will include welcoming guests to the hostel, checking in and checking out of guests, processing payments, attending the laundry room, light cleaning and tidying up duties, security and supervision. We are recruiting for a part time position for two-three shifts a week. Shifts are variable and the pattern is:mornings (8-4) or evenings (4-00) and nights (00-8.00). No previous experience required but foreign languages would be an advantage. We care more about your personality and attitude than about your previous jobs. If interested please get in touch to arrange an interview.

Our People: Join Us When you’re an interesting person, finding an interesting career helps you grow. Native is here to support, lead, & challenge you in your next steps. We bring magnetic people together who do what they love & do it with passion, helping to create a welcoming space for guests, & providing service with a soul. Want to be part of the team? Right now we are looking to find our next Night Manager to join our Kings Wardrobe Team in St Paul. About Native London King’s Wardrobe At Native London King's Wardrobe, history meets modern luxury in 92 spacious serviced apartments nestled within the Grade II-listed The Kings Wardrobe in St. Paul’s. Our property is located a 5-minute walk away from St. Paul’s and Mansion House Underground stations, granting easy access to a variety of tube lines. Be part of the jewel in our crown, as our on-site reception and housekeeping teams work in harmony to ensure guests experience the epitome of convenience and service in a setting that pays homage to pioneering British designers. If you're ready to be part of crafting unforgettable moments in the heart of historic London, apply now! What the job entails? You’ll be responsible for the property overnight and making sure we meet our guests and visitors expectations and ensuring their safety. You’ll be fundamental in creating a superb first and lasting impression of our property and central in creating the Native identity. You’ll bring positive energy to each conversation, resolve issues quickly and effectively and make everyone feel welcome and appreciated. Experience: ·Read, understand, and comply with product labels, safety, policy, and procedure manuals. ·Demonstrated ability to solve problems in a variety of practical solutions and follow standardized procedures. ·Proficiency in customer service and interpersonal communication skills to effectively interact with guests, clients, team members, and other business contacts. ·Excellent written and spoken English. ·IT skills including MS Word, Excel & Outlook (training will be provided for our internal database system) Skills and Abilities: ·Excellent relationship building skills, both with entirely new and long term guests. ·Efficient and organised individual with excellent communication skills and has a sensitive, professional and well-mannered nature. ·Works exceptionally well within a team dynamic and contributes to an established open culture. ·Ability to build positive and productive working relationships with colleagues across Native. ·Ability to follow company policies and procedures ·Excellent communications skills, demonstrating the ability to liaise effectively & efficiently with people from diverse cultures, backgrounds and work levels As well as being able to call yourself a ‘Native’ here’s some of the other great benefits of working with us; 6 complimentary stays in any Native properties, including London, Edinburgh, Glasgow and Manchester. Friends & Family discount on Native stays. 6 days Company Sick Pay / year Cycle to work scheme. Number of Holidays increasing with years of service (1day per year). Meals on duty Employee of the month perks Recommend a Friend scheme If you're as passionate as we are about providing exceptional service, we'd love to hear from you! We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Us: Louche is a sophisticated and stylish venue located in the vibrant heart of Soho, London. Known for its chic ambiance, innovative cocktails, and exceptional service, Louche Bar offers a unique experience for guests seeking a memorable night out. We pride ourselves on delivering top-notch hospitality and creating a welcoming environment where patrons can enjoy themselves. Job Description: We are currently seeking a dynamic and experienced General Manager to lead our team at Louche. The ideal candidate will be a passionate and dedicated individual with a proven track record in bar management and hospitality operations. As the General Manager, you will oversee all aspects of the bar's daily operations, including staff management, customer service, inventory control, and financial management. You will be responsible for ensuring that the bar runs smoothly and efficiently while maintaining the highest standards of quality and service. Key Responsibilities: - Provide leadership and direction to the bar staff, fostering a positive and supportive work environment - Recruit, train, and supervise bar staff, ensuring that all team members are properly trained and motivated to deliver exceptional service - Develop and implement policies and procedures to ensure efficient and effective bar operations - Monitor inventory levels and manage stock replenishment to minimise waste and maximise profitability - Maintain high standards of cleanliness, hygiene, and safety throughout the bar area - Handle customer inquiries, complaints, and feedback in a professional and timely manner - Work closely with the management team to develop and implement marketing strategies to attract and retain customers - Prepare and analyse financial reports, budgets, and forecasts to track performance and identify areas for improvement - Ensure compliance with all relevant health and safety regulations and licensing requirements Qualifications: - Proven experience in bar management or a similar role, preferably in a high-volume and upscale establishment - Strong leadership and interpersonal skills, with the ability to motivate and inspire a team - Excellent communication and customer service skills - Solid understanding of bar operations, including inventory management, cost control, and staff scheduling - Knowledge of industry trends, best practices, and regulatory requirements - Ability to multitask and work well under pressure in a fast-paced environment - Proficiency in Microsoft Office and point-of-sale (POS) systems - Personal license If you are a passionate and experienced bar professional looking for an exciting opportunity to lead a dynamic team in a premier nightlife destination, we would love to hear from you. Please submit your resume and cover letter detailing your relevant experience and why you are the ideal candidate for the role.

We are Burger & Beyond. We serve up London's best burgers along with signature sides, delicious cocktails and craft beers from our sleek, minimalist, modern restaurants. We're looking for great people to come and help us on our journey to bring amazing food, some fantastic cocktails and even better service to our restaurants. After a huge success of our Shoreditch restaurant we opened two more Borough Yards and Soho. In addition to this we have dark kitchens and kiosks in London and now Manchester. We are looking for epic people with a passion for hospitality who will join us on this journey! The role An opportunity has arisen for a Supervisor to join our vibrant and friendly team. We are looking for a passionate and enthusiastic individual that ideally has supervisor experience already or is ready to take that step up into a management role with training and mentoring to help you achieve your goals. More than just your CV, we're looking for someone with a genuine passion for hospitality so are you excited to provide exceptional customer service and go above and beyond to make a memorable experience for both your team and guest? Then please apply today! What we expect from you… • Enjoy working in a team and building relationships • Having a real passion for guest service and taking ownership of the guest experience. • Being organised and proactive in managing your tasks. • Kind, engaging and fun with personality and strong communication skills • Be able to create amazing first impressions • Attention to detail, organised and diligent • Always striving towards delivering a dining experience beyond expectation and with a personal touch • Availability to working late nights and weekends Perks include: Hourly rate starting from £11.50 per hour, plus service charge. Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) Training & career development, many of our management team have been trained and promoted from within the business, and we are only just getting started. If you are interested in this role then don’t be shy…let us know!

🚀 Are you a customer service superstar looking to work from the comfort of your own home? Want the flexibility to choose your hours and earn a competitive rate of £12 per hour minimum? Look no further - we have the perfect opportunity for you! We are seeking enthusiastic and dedicated individuals to join our team as Remote Customer Service Advisors. In this self-employed role, you will have the freedom to tailor your work schedule, starting from a minimum of 15 hours per week, with the potential to work up to 60 hours for those keen to supercharge their earnings! What makes this opportunity stand out? ⭐ Flexible Hours: Tired of the 9-5 grind? With this role, you have the power to choose when you work. Whether you're an early bird or a night owl, you can set your hours to suit your lifestyle and commitments. Want to work around your studies, family obligations, or hobbies? This job allows you to strike the perfect balance. ⭐ Competitive Pay: Say goodbye to low hourly rates! Earn a minimum of £12 per hour, with the opportunity to increase your earnings based on the hours you dedicate to the role. Whether you're saving up for a dream holiday, treating yourself to the latest tech gadgets, or just want some extra cash in your pocket, this role rewards you for your time and effort. ⭐ Remote Working: No more stressful commutes or stuffy office environments! Work from the comfort of your own home, in your PJs if you fancy. Say hello to a more relaxed and productive work environment where you can focus on delivering top-notch customer service without the distractions of a traditional office setting. Ready to embark on this exciting remote customer service adventure? Here's what we're looking for: Excellent communication skills Strong problem-solving abilities Customer-focused mindset Ability to work independently Reliable internet connection Self-motivated and proactive attitude If you're passionate about providing exceptional customer service, thrive in a fast-paced environment, and love the idea of working remotely on your terms, we want to hear from you! Join our team as a Remote Customer Service Advisor and take control of your work-life balance while making a positive impact on our customers' experiences. Apply now to kickstart your journey towards a fulfilling and flexible career in customer service!

The Megaro Collection encompasses 3 distinctive hotels ranging from our 3* hotel The California, our 4* Boutique townhouse The Gyle, and our 5*property The Megaro. Each hotel offers a unique insight to life in one of London’s rising neighbourhoods and welcomes all guests to Argyle Square for an exceptional and personalised travel experience. We are looking to enlarge our family and are looking for an experienced Night Hotel Receptionist, ideally experienced with the role using Rezlynx (PMS system) – although not a must to be considered for the role. The receptionist will be working on-site 4 on 4 off (12 hrs shifts), monitoring security of the property, responding professionally and promptly to emergency situation; communicating urgent issues to line manager or manager on duty always maintaining a fast correspondence with guests, and assisting as promptly as possible. The ideal candidate will be passionate, well presented with great eye for details, and plenty of passion about customer service and guest journey. The role reports directly to the Night Manager and requires someone with superb organisation and communication skills. It is essential to ensure the department is adequately briefed at all times therefore communication is key. The Night Receptionist will: - Possess comprehensive knowledge of the company PMS system, Rezlynx. - Possess excellent presentation and interpersonal skills. - Skilled in checking arrivals lists, credit limit reporting and cash handling. - Knowledge of standard PC packages and computerized reservations systems. - Proficient in handling general clerical and administrative tasks. - Be flexible, will have great attention to detail. - Possess the ability to work independently. - Excellent command in English, both in oral and written. - Be extremely knowledgeable in regards to the company services, standards & products. - Commercially and financially astute. - Provide exceptional customer service and unforgettable experience. If you are looking for a vibrant, quirky operation, no need to look any further. Apply today and begin a new adventure with us.

An opportunity has arisen for a Bar Supervisor to join our vibrant and friendly team. Of course we expect the usual stuff on a day to day basis; great service, standardisation and some quality shaking. To be eligible for this role, you will need to demonstrate confidence in supporting a small team in a busy and high-volume hospitality environment. You must drive sales through supporting the team, and delivering speedy service with passion on the bar! We expect at least 1 year of experience working in a bar environment, and a 'work with the team' approach/attitude at all times. What we expect from you… - Enjoy working in a team and building relationships - Ability to work well under pressure and use initiative - Dedicated team-player, who strives for excellence and leads by example - Motivate all staff and project a positive attitude at all times. - Being organised and proactive in managing your tasks. - Kind, engaging and fun with personality and strong communication skills - Strong time-management and prioritisation skill - Attention to detail, organised and diligent - Dedicated team-player, who strives for excellence and leads by example - Train, supervise, and motivate staff members to deliver exceptional customer service - Availability to working late nights and weekends So what's in it for you? Hourly rate starting from £11.90 per hour plus service charge Tronc split between the FOH and BOH team Free food on shift 30% off in any Burger and Beyond on food and drink A flexible rota 28 days holiday (for full time) No uniform - we want you to be you!