Customer service provider jobs in United Kingdom

Head Waiter / Service Trainer This very popular and iconic luxury café and all-day dining restaurant concept has been taking the market by storm since the early 90s. Located only in prime real estate locations across Westminster, we are now seeking a passionate, experienced, and service-driven Head Waiter to join our successful team and support the training and development of our front-of-house staff. The ideal candidate will have strong restaurant floor experience, excellent leadership skills, and a genuine passion for delivering exceptional guest service. As Head Waiter, you will lead by example, support the management team, and train waiters to deliver excellence in service, guest care, product knowledge, and restaurant standards. Responsibilities • Lead, motivate, and support the waiting team during service, • Train new and existing staff in excellent table service and guest care, • Ensure all guests receive a warm welcome and professional service, • Maintain high standards of presentation, communication, and hospitality, • Supervise the restaurant floor and ensure smooth daily operations, • Support staff with order taking, food and drink service, and guest requests, • Coach team members on upselling, menu knowledge, allergens, and service steps, • Monitor service quality and provide feedback to improve performance, • Handle guest queries and complaints professionally and efficiently, • Ensure the restaurant is clean, organised, and ready for service at all times, • Work closely with managers, bartenders, kitchen staff, and other departments, • Support opening and closing procedures when required, • Ensure compliance with food safety, health and safety, and company standards Requirements • Proven experience as a Head Waiter, Senior Waiter, Supervisor, or similar role, • Strong knowledge of high-quality restaurant service, • Experience training or coaching front-of-house staff, • Positive attitude and excellent communication skills, • Ability to lead by example and remain calm under pressure, • Strong attention to detail and guest-focused approach, • Ability to keep the restaurant organised, clean, and under control, • Professional appearance and confident customer service skills, • Flexibility to work full-time, including weekends and busy periods, • Right to work in the United Kingdom is required Benefits • 50% staff discount in all our venues, even on your days off, for you and up to 3 family members, • 4 weeks paid annual holiday, • Learning and development opportunities, • Free meal during working hours, • Competitive pay depending on experience, • Tips, service charge, staff food, and other incentives included, • Around 45 hours per week, • No split shifts Pay Competitive salary depending on experience, from £13.46 to £15.00 per hour, including service charge, plus tips, staff food, and other incentives. Job Type: Full-time Application Questions • Do you have experience in a similar Head Waiter, Senior Waiter, or Supervisor position?, • Do you have experience training or supporting front-of-house staff?, • Can you work full-time? Work Authorisation United Kingdom work authorisation is required. Work Location In person

Conscious & creative dining in the heart of Wood Wharf from the trio behind Fallow restaurant. Named after native deer of the British Isles, Roe will follow the same nose-to-tail and root-to-stem ethos as its critically acclaimed sister restaurant, Fallow St James’s. The extensive a la carte menu will be divided into nibbles and flatbreads, skewers, and grilled options, with larger plates and sides also available. As well as championing modest, British ingredients, Roe’s dishes will showcase underused and underappreciated produce. As a Receptionist at ROE, you will be responsible for providing a warm, friendly, and efficient welcome to all guests, ensuring they have a smooth and enjoyable experience from arrival to departure. This role involves managing reservations, assisting with guest inquiries, and supporting the front-of-house team to maximize guest satisfaction and table occupancy. Key responsibilities: • Greet guests with a warm and professional demeanour, ensuring a positive first impression., • Manage reservations, seating arrangements, and guest flow to optimize the dining experience., • Handle phone and email inquiries, providing accurate information and assisting with bookings., • Work closely with the front-of-house and management team to ensure seamless service., • Maintain an organized and efficient reception area., • Assist with special requests and accommodate guest needs whenever possible. About you: • Previous experience as a Receptionist or Host in a high-quality hospitality environment., • Exceptional customer service and communication skills., • Strong organizational skills and attention to detail., • Ability to multitask and remain calm under pressure., • A team player with a positive and proactive attitude., • Proficient in utilizing the Seven Rooms booking system. The benefits: • Competitive salary., • Career progression., • Continuous Learning and Development programme including external opportunities such as WSET and Leadership courses., • Wellbeing initiatives., • Reward and recognition schemes., • Free welcome lunch for you and a guest., • 50% restaurant discounts across the group., • 25% Friends and Family discounts., • 50% discount on company retail., • Supplier trips, staff parties and team socials., • Staff meal during your shift., • Increased holiday entitlement after three years employment., • Enhanced parental leave (after one year’s employment)., • Sabbaticals (after three years employment)., • Fowl Mouth: the opportunity for our employees to use Fowl as a venue to organise a professional pop-up night. At ROE, we're passionate about fostering an environment that allows everyone to thrive and prosper, regardless of background. Diversity of perspective and an inclusive approach that promotes the voice of those experiences and viewpoints are well-known to be beneficial for our company and, consequently, career advancement.

Urban Greens, the innovative salad concept in London, aspires to redefine your perception of salads. We exclusively utilize the freshest and most delectable ingredients to curate the finest salads in town. We only do salads, but we do them the best! The Role We're looking for a friendly, reliable, and energetic Team Member to join our team during our busy lunchtime service. This is a part-time position working Monday to Friday from 12:00pm to 3:00pm, making it ideal for someone looking for consistent weekday hours. As part of our team, you'll be responsible for providing excellent customer service, preparing customer orders, keeping the restaurant clean and organised, and helping to ensure our lunch service runs efficiently. You'll be working in a fast-paced environment where teamwork, a positive attitude, and great communication are key. What we're looking for: • Availability to work every weekday from 12pm–3pm, • A positive, can-do attitude, • Excellent customer service skills, • The ability to work well under pressure, • Reliability, punctuality, and a strong work ethic Previous hospitality or customer service experience is welcome but not essential, as full training will be provided. If you enjoy working with people, thrive in a busy environment, and are looking to join a supportive team, we'd love to hear from you! We are now looking for team players who are outgoing and have a positive spirit! We would like you to be outgoing, pay attention to detail and solve problems with a smile! Your Benefits:  A generous 50% discount at any Urban Greens location.  Enjoy a complimentary meal during your shift.  Uniforms will be provided.  Join us to acquire new skills and thrive in your career, endless possibilities for promotions await you.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary We are seeking a motivated and experienced individual to join our team as an Assistant Manager in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities • Oversee all aspects of daily operations, including opening and closing procedures, inventory management, and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets, maximize profitability, and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork., • Food handling certification and knowledge of health and safety regulations is a plus.

Yard Sale Pizza is on the search for a Moped Delivery Driver to join our amazing team. Who are we? Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 17 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. Yard Sale Pizza fired up the oven in 2014, starting with weekly supper clubs from our backyard in Hackney. We now offer delivery, dine-in and takeaway in 15 of our favourite neighbourhoods. Known for our collaborations, we've teamed up with illustrators, musicians, international chefs & local eateries- all on the quest for the perfect pie! We've won London's most-loved restaurant in Time Out's 2016 Love London awards, were awarded Best Cheap Eats in the Observer Food Monthly Awards in 2017, and were voted London's favourite pizza in Time Out's inaugural Clash of the Slices in 2022. We're a young and fast-growing company who offer plenty of career progression for hard working and talented individuals. We're hiring for safe and respectful drivers to deliver our delicious pizzas hot'n'fresh across multiple sites in London! You must have excellent navigation and customer service skills. We can offer a fun working environment with a fantastic team and provide everything including mopeds, insurance and equipment. You'll get hands-on training from an experienced team and brilliant opportunities to work your way up in the business if you seek progression and want to learn new skills such as management or pizza chef skills. What's on offer: • Paying £12.71 per hour, • Fully insured 110cc Mopeds and weatherproof equipment provided, • Permanent contract - up to 5 shifts per week depending on the needs of the business., • All overtime is paid for, • Opportunities to progress to Senior Driver Position, • Payment every 2 weeks, • Team Tips paid monthly based on how many hours you work, • Other bonus incentives and refer-a-friend scheme, • We'll pay half of CBT renewals (Terms apply), • With our in-house Training programs you can become a manager or a pizza chef! Essential requirements: • Available to work Friday and Saturday evenings (shifts finish up to 11.30pm), • 18 years and over, • CBT Licence, or category A (motorcycle) licence & UK drivers licence, • Working smart phone with data & good knowledge of local areas, • Excellent navigation, customer service skills, • Great time management Other perks include: • Free pizza on every shift, • Staff parties throughout the year, • Uniform and other merchandise to celebrate your milestones working with us, • CBT Scheme where we pay for 50% of renewals (terms and conditions apply), • Hospitality Action's Employee Assistance Programme (EAP) offers free independent, expert, support and advice 24/7 to all YSP staff. If this sounds good, then we can't wait to hear from you! Pizza & Love, YSP

We are an Italian sandwich shop, our main speciality is creating fresh sandwiches in front of our customers. We are looking for two full-time employee to join our Italian deli / Sandwich bar in Richmond. Previous experience in deli, hospitality or food industry is required. The duties include Making sandwiches, Taking orders, Customer service and Kitchen prep. Training will be provided on site. We are seeking a dedicated person to join our vibrant team. The successful candidate will be responsible for preparing and assembling a variety of sandwiches in a fast-paced environment, ensuring high standards of food quality. This role offers an excellent opportunity for individuals passionate about food preparation and customer service to develop their skills within a dynamic setting.

Waiter / waitress – Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.71per hour plus service charge Riviera London is looking for an energetic and reliable Food & Drinks Runner to join our dynamic front-of-house team. This role is perfect for someone who enjoys working in a fast-paced, customer-focused hospitality environment. Key Responsibilities: • Deliver food and beverages quickly and efficiently to guests, • Maintain section and organisation in service and dining areas, • Provide friendly, professional customer service at all times Requirements: • A positive attitude and strong teamwork skills, • Ability to work well under pressure, • Previous experience in a restaurant, bar, or hotel environment preferred (training provided), • Excellent communication and attention to detail Why Join Riviera London? • Competitive hourly rate of £12.21, • Supportive team and great working atmosphere, • Opportunities for career growth within the company, • Central London location close to major transport links

We are looking for a motivated, confident, and customer-focused Sales Assistant to join our field sales team. In this role, you will engage with potential customers, introduce and promote our products or services, generate leads, and secure sales while delivering exceptional customer service. The ideal candidate is outgoing, resilient, self-motivated, and enjoys working in a target-driven environment. ———————————————— Key Responsibilities ● To promote and sell the company’s products or services. ● Engage customers and residents in a professional, friendly, and respectful manner. ● Explain product features, benefits, and pricing clearly and accurately. ● Identify customer needs and recommend suitable solutions. ● Generate leads and convert enquiries into sales. ● Meet or exceed individual and team sales targets ● Attend team meetings, sales training, and coaching sessions as required. Working Hours Flexible working hours, including evenings and weekends, depending on customer availability and business needs. Benefits Performance-based bonuses and incentives. Comprehensive sales and product training. Ongoing coaching and career development. Opportunities for promotion within the team. Company uniform and sales materials provided (where applicable). Employee recognition and reward programmes. Equal Opportunities We are committed to providing equal employment opportunities for all applicants and employees. We value diversity and strive to create an inclusive workplace where everyone is treated fairly, respectfully, and has the opportunity to succeed.

We are seeking a dedicated and professional Beauty Therapist to join our welcoming team. You will provide high-quality beauty treatments and personalised customer service, helping clients feel confident and revitalised. Responsibilities • Perform a range of treatments, including threading, waxing, manicures, pedicures, lashes, skincare, and other suitable therapies., • Conduct consultations and recommend appropriate treatments and products based on individual client needs., • Maintain excellent hygiene and safety standards in line with industry regulations., • Keep the treatment area clean, organised, and welcoming., • Build positive client relationships through attentive service and professional communication., • Keep up to date with current beauty trends, techniques, and product developments., • Manage appointments efficiently and provide timely, high-quality service. Requirements • Proven experience in beauty and aesthetics treatments., • Minimum NVQ Level 2 qualification., • Strong customer service and communication skills in English., • Friendly, approachable, and professional manner., • Good organisational skills and attention to detail., • Ability to work effectively under pressure while maintaining high standards., • Commitment to ongoing learning and development. Pay: £12.71- £15.00 per hour Work location: In person

Join our dynamic team at VICTORIA REIGN (NW9 9HJ) as a Hair Stylist and take your career to new heights! We are looking for a creative and skilled professional who thrives in a high-energy salon environment. You will have the opportunity to provide a range of premium hair services, ensuring each client leaves with an exceptional experience. Key Responsibilities: • Execute precision hair cutting, coloring, and styling tailored to client needs., • Conduct effective consultations to understand client preferences and offer professional advice., • Maintain a clean and organized workspace, contributing to a high-standard salon environment., • Increase revenue by recommending salon products and services that enhance the client experience., • Support the front desk by assisting with appointment scheduling and client inquiries as needed., • Stay updated with the latest trends, techniques, and products to deliver cutting-edge services. Experience & Qualifications: • Proven experience as a Hair Stylist in a professional salon setting is must., • Excellent customer service skills with the ability to build rapport and trust quickly., • Experience with front desk or management tasks is a plus., • A passion for the industry and a focus on personal and professional growth. Why You Should Apply: • Competitive compensation with opportunities to boost earnings through upselling., • Mentorship opportunities to further hone your skills., • Creative freedom to experiment with the latest trends and techniques., • Opportunities for career growth in a supportive, fast-paced environment. If you are passionate about hair styling and ready to be part of a thriving salon, we encourage you to apply today! We look forward to seeing the unique skills and creativity you can bring to our team.

About Us: We are a well-known coffee shop in the heart of the city, committed to providing our customers with the best quality coffee, specialty drinks and excellent customer service. Job Description: The Barista is responsible for preparing and serving beverages, handling payments, maintaining cleanliness and organization of the coffee shop. They must fulfill customer orders in a timely manner, while ensuring all beverages are prepared to our high standards. Responsibilities: Prepare various beverages such as espressos, cappuccinos, lattes, and teas Handle cash and card payments accurately. Maintain a clean and organized work area Ensure all equipment is properly cleaned, maintained and operated Interact with customers in a friendly and professional manner, providing knowledgeable menu suggestions and up-selling products as appropriate Requirements: Experience in a similar role preferred but not essential Knowledge of coffee and other beverage preparations Excellent customer service skills Ability to work in a fast-paced environment and handle multiple tasks efficiently Must be able to work a flexible schedule, including mornings, evenings and weekends Good communication skills Ability to work in a team. If you are enthusiastic, hardworking and passionate about coffee, we invite you to apply for this exciting opportunity.

Waiter/Waitress & Commis Waiter Wagtail Rooftop Bar & Restaurant, London We are looking for professional, responsible, and outgoing Waiters/Waitresses and Commis Waiters to join our amazing team at Wagtail Rooftop Bar & Restaurant. If you are fun, friendly, and passionate about delivering exceptional guest experiences, we would love to hear from you! Join our team and build your career with us at one of London's most exciting rooftop dining destinations. As a Waiter/Waitress, you will play a key role in creating memorable experiences for our guests by providing attentive, friendly, and efficient service. You will confidently take food and drink orders, deliver exceptional hospitality, and ensure every guest enjoys a first-class dining experience from arrival to departure. As a Commis Waiter, you will support the front-of-house team by assisting with food and drink service, preparing and maintaining service stations, clearing and resetting tables, and ensuring smooth communication between the kitchen, bar, and restaurant teams. This is an excellent opportunity for someone looking to develop their hospitality career and gain valuable experience in a fast-paced, premium hospitality environment. Working in a stunning rooftop setting, you will help create unforgettable experiences for guests while maintaining the highest standards of service, presentation, and professionalism. EPIC Perks: • Share of service charge, • 50% discount for you and up to 5 friends at any of our venues, • Access your wages at any time via Wage stream, • Birthday lunch on us, • Group-wide Learning & Development opportunities, • Generous employee referral scheme – work with your friends! About You: • Previous experience in a hospitality or customer service role is preferred, • Passion for delivering exceptional guest service, • Positive attitude and willingness to learn, • Strong communication and teamwork skills, • Good level of spoken English, • Able to thrive in a fast-paced hospitality environment, • A genuine enthusiasm for food, drinks, and creating memorable guest experiences All of our employees live and breathe our company values of Excellence, Passion, Integrity, and Challenge (EPIC). If you think you could be part of the ETM family, then apply today!

Have you ever thought of being a Delivery Driver? Do you love driving and want a fun, flexible role in a fast-paced team environment? At Kaani Kaana, we are a friendly, family-run company dedicated to delivering excellent customer service and ensuring all deliveries arrive piping hot and on time, every time! We make sure to look after our team and offer competitive pay, great benefits, and structured training programs to help you learn new skills and progress within the company. About the Role As a Delivery Driver, you will play a vital role in ensuring our customers receive their orders safely, accurately, and on time. You will serve as the face of our business, providing exceptional customer service while maintaining the high standards and reputation of Kaani Kaana. • Working Hours: Standard shifts fall within 5:00 PM – 10:00 PM. (e.g., 5:00 PM–9:00 PM, 5:30 PM–9:30 PM, or 6:00 PM–10:00 PM). • Shift Flexibility: Hours may vary depending on business needs. You will always be paid for a minimum of 3 hours per shift on quieter days, and overtime is available at your standard hourly rate during busier periods. • Vehicles: Drivers must use their own car. Key Responsibilities Delivery Duties • Deliver customer orders safely, securely, and promptly, strictly adhering to road traffic laws and safety policies. • Ensure all food arrives piping hot, in excellent condition, and presented professionally. • Provide outstanding customer service, resolve basic queries courteously, and uphold a positive brand image. • Manage cash and card transactions accurately in line with company procedures. • Report any delivery issues or incidents to management promptly. • Return delivery bags to the store immediately after each delivery. In-Store & General Support When delivery demand is low, you will assist as part of the team with simple day-to-day tasks, including: • Placing stickers on lids. • General cleaning and maintaining the cleanliness of the store, delivery station, and customer areas. • Following hygiene, health, and food safety procedures. • Acting as a helpful hand to support the smooth running of the business. Requirements & Essential Skills • Age: Must be 18 or older. • Licence & Vehicle: Valid UK Driving Licence and access to your own car. • Work Authorization: Must possess and present valid Right to Work documents for the UK. • Availability: Available to work evenings and weekends (Mon–Sun options available). Overtime may occasionally be required. • Attributes: Good communicator, hard-working, enthusiastic, willing to learn, and passionate about doing a great job. • Uniform & Professionalism: Must maintain a clean, professional appearance wearing dark trousers, dark trainers, and a Kaani Kaana branded top while on duty. • Vehicle Policy: Passengers are strictly prohibited in your car during your shift. Pay & Delivery Rates • Competitive Base Pay: Industry-leading pay with comprehensive training provided. • Delivery Allowance: Earn £1.00 per delivery for distances up to 3.5 miles, plus an extra £0.50 per additional mile beyond 3 miles. • Tips: Keep 100% of the tips you receive! Benefits We pride ourselves on offering some of the very best benefits in the industry: • Annual Team Parties: Annual Eid and Christmas parties with music, food, drink, and entertainment—plus you can invite up to two family members on us! • Staff Meals: Wholesome team meals provided, along with bottomless tea while working. • Generous Discounts: 30% off food for all employees, and 20% off for family and friends. Deliver takeaway orders safely and on time while providing polite customer service and following all road safety requirements.

Bartender Lokal Restaurant — Fitzrovia, London Full-time | Permanent Lokal is a new restaurant in the heart of Fitzrovia, London, opened in May 2026. We are part of an independent hospitality group behind Faros Restaurants and Fred Bakery, with a passion for creating warm, energetic and memorable places to eat, drink and spend time. We are now looking for an enthusiastic and experienced Bartender to join the team at Lokal. The role As a Bartender, you’ll be at the heart of the guest experience, creating great drinks while delivering friendly, knowledgeable and attentive service. You’ll work closely with the wider restaurant team to ensure every guest feels welcomed and looked after from the moment they arrive. We’re looking for someone who genuinely enjoys hospitality, takes pride in their work and has a natural interest in food, drinks and people. What you’ll be doing • Preparing and serving cocktails, wine, beer, spirits and soft drinks to a high standard, • Providing warm, confident and knowledgeable service to our guests, • Maintaining excellent bar presentation, cleanliness and organisation, • Helping with bar preparation, stock rotation and replenishment, • Working closely with the floor and kitchen teams to create a seamless guest experience, • Supporting the team during busy services while maintaining attention to detail, • Developing your knowledge of our drinks menu and being able to confidently recommend drinks to guests, • Following licensing, health & safety and responsible service procedures, • Contributing to the positive culture and energy of the Lokal team What we’re looking for • Previous experience in a quality restaurant, cocktail bar or busy hospitality environment, • A genuine passion for drinks and hospitality, • Excellent communication and customer service skills, • A positive, energetic and team-focused attitude, • The ability to stay calm and organised during busy services, • Good attention to detail and pride in presentation, • A willingness to learn and develop, • A professional and personable approach to guests and colleagues Most importantly, we’re looking for someone who enjoys being part of a team and wants to help build something exciting from the early stages of Lokal. What we offer • The opportunity to join a growing independent hospitality group, • Be part of the team at Lokal from its first year, • Training and opportunities for career development, • A supportive, energetic working environment, • Staff food and other team benefits, • Opportunities to progress across Lokal, Faros Restaurants and Fred Bakery as the group grows, • Competitive salary and benefits package, depending on experience If you’re passionate about hospitality, love working with people and want to be part of a new restaurant with an ambitious team, we’d love to hear from you. Apply now and come be part of Lokal.

The Clerk&Well in Farringdon is looking for a dynamic and enthusiastic Bartender/server to join our team. The ideal candidate will possess a passion for hospitality and a keen understanding of food safety practices. As a Bartender, you will be responsible for creating an inviting atmosphere for our guests while serving beverages and providing exceptional customer service. Your ability to manage time effectively and work efficiently in a fast-paced environment will be essential to your success in this role. Responsibilities • Prepare and serve alcoholic and non-alcoholic beverages in accordance with established recipes and standards., • Provide excellent customer service by engaging with guests, taking orders, and ensuring satisfaction with their experience., • Maintain cleanliness and organisation of the bar area, including washing glassware and utensils., • Adhere to food safety regulations and responsible serving practices at all times., • Manage cash transactions accurately, including handling payments and providing change., • Collaborate with kitchen staff to ensure timely service of food items when applicable., • Monitor inventory levels of beverages and supplies, reporting any shortages or needs to management., • Uphold the establishment's policies regarding age restrictions for alcohol service. Experience Previous experience in a restaurant or bar setting is preferred, showcasing your familiarity with the hospitality industry. Strong knowledge of basic math skills for handling cash transactions effectively. Demonstrated ability to manage time efficiently in a busy environment while maintaining attention to detail. A passion for serving others and creating memorable experiences for guests is essential. Familiarity with food safety regulations is advantageous but not mandatory as training will be provided. Join us as we create an exceptional experience for our guests through outstanding service and quality beverages! Job Types: Full-time, Part-time Benefits: Company events Company pension Discounted or free food Employee discount Referral programme Store discount Work Location: In person

As a member of our Food & Beverage team, you will be attentive to the guests’ needs from the moment they arrive, make recommendations and serve accurately and efficiently. It is important to us that everyone in the team brings positive energy to support our happy and fun environment, as we strive to build a community of diverse backgrounds and life experiences. What You Will Do In This Splendid Role: You will be part of the Bar team supporting each other to consistently deliver memorable moments, create a warm and welcoming atmosphere for greater guest experience. Here’s what you will be expected to do: • Welcome guests warmly and professionally, guide them through the menu and specials, and provide attentive food and beverage service that exceeds expectations., • To be fully knowledgeable about all the allergens and their presence in the dishes and drinks offered in the outlet, and to know where to find all the information., • To be aware of all F&B Promotions in place in the Hotel and to communicate them to guests when appropriate., • Support daily outlet operations, including opening and closing procedures, order taking, serving, and maintaining cleanliness and presentation standards., • Encourage the highest standards across all areas (customer service, hygiene, health and safety) What Makes You Splendid: We live by our values, and we’d love you to bring them to life every day: • Open - If you believe that great work starts with great relationships, you’ll feel right at home here., • Nimble - We’re looking for someone who thrives in a fast-paced, agile environment and isn’t afraid to take initiative., • Brilliant - If you’re someone who takes pride in your craft and thrives on making a difference, we’d love to hear from you., • Honest - You’ll be part of a team that believes in doing the right thing. We’re a family where everyone’s welcome and welcoming. We believe in creating a space where people feel seen, heard, and valued. Our Splendid Benefits: When you join Splendid, you will enjoy a reward package to support your lifestyle, wellbeing and career. Here are just some of the benefits on offer: • Employee Assistance Programme (EAP) – Confidential wellbeing support whenever you need it with 24/7 access to remote GP appointments., • Hotel Room Discounts – Stay with us or our partner hotels at special team rates including discounted rates for friends and family., • Food & Beverage Discounts – Enjoy meals and drinks at reduced prices across our hotels., • Life Assurance – Peace of mind for you and your loved ones., • Salary Sacrifice – Car Scheme - Our team members can enjoy the ultimate benefit of driving a brand new, full insured and maintained car for a fixed monthly amount taken from their salary., • Stream – Access your earned wages up to 50% whenever you need them giving you financial flexibility and Highstreet discounts available., • Pension - Auto enrolment into the company pension scheme., • Learning & Development - Opportunities available to progress your skills and career. About Hilton - London Bankside Located in Bankside, London’s cultural quarter, Hilton Bankside is a multi-award winning, next generation, design-led hotel. In 2024 it earned the prestigious Global Sustainable Tourism Council (GSTC) certification and is one of only two hotels to achieve this milestone in the UK for its dedication to environmental sustainability. The hotel also boasts a Vegan Suite approved by the Vegan Society. Splendid opened the hotel in 2015. It has 292 modern guest rooms, including 25 bespoke Suites and 2 bedrooms with in-room Peloton fitness experience, as well as an Executive Lounge, 11 flexible meeting rooms and leisure facilities including a fitness studio and indoor swimming pool. It is also the home to a 168-cover restaurant OXBO Bankside and specialist Gin Bar, The Distillery. The hotel boasts a state-of-the-art event space, including 11 flexible meeting suites. The stunning pillar free ballroom can accommodate up to 1,000 guests ideal for gala dinners, product launches, award ceremonies and conferences. Hilton Bankside’s dedication to providing innovative experiences for guests, combined with its commitment to sustainability, the local community and an exceptional team see guests and clients returning time and again

Job Title: Thai Massage Therapist We are looking for an experienced and professional Thai Massage Therapist to join our friendly and growing wellness team. Location: London Job Type: Full-time / Part-time / (Flexible) We are seeking a qualified therapist who is passionate about health, wellness, and providing exceptional customer care. You will deliver high-quality massage treatments in a clean, relaxing, and professional environment. Responsibilities • Perform traditional Thai massage and other therapeutic treatments., • Assess clients' needs and tailor treatments accordingly., • Maintain high standards of hygiene and professionalism., • Build positive relationships with clients and encourage repeat bookings., • Keep treatment rooms clean, organised, and welcoming. Requirements • Qualified in Traditional Thai Massage or equivalent or previous massage therapy experience preferred., • Friendly, reliable, and professional attitude., • Excellent customer service and communication skills., • Right to work in the UK (if applicable). What We Offer • Competitive pay with excellent earning potential., • Flexible working hours., • Friendly and supportive team., • Clean, modern treatment rooms., • Opportunities for professional development. If you're passionate about helping people relax, recover, and feel their best, we'd love to hear from you.

💇‍♀️ We’re Hiring – Ladies Barber / Hair & Beauty Specialist Fades Hair Studio is looking for a skilled and friendly Ladies Barber / Hair & Beauty Specialist to join our team! We’re looking for someone experienced in: ✂️ Haircuts & Styling – different styles including layers, bobs, short cuts, trims, fades and more. 💆‍♀️ Facials & Beauty Treatments – knowledge of different facial treatments, cleansing, exfoliation and facial massage. 👩‍🦱 Men & Women – comfortable providing professional services to both male and female clients. ✨ Customer Service – friendly, professional and confident when dealing with customers. 🧼 Hygiene & Professional Standards – maintaining a clean and welcoming environment. 🌸 What We’re Looking For Previous experience as a Ladies Barber, Hairdresser or Beautician Strong haircutting and styling skills Good knowledge of facial treatments Passion for hair, beauty and current trends Professional attitude and good communication skills 📩 Interested? Join Fades Hair Studio — Let’s create confidence together! ✨

An exciting opportunity has arisen at Snappy Snaps in London to join our fun and creative team providing amazing service to our customers. We have a full time position for someone who loves dealing with people, has a friendly and bubbly personality and has a passion for amazing service. This is a very hands on practical role using the latest imaging technology to create stunning personalised products. Customer service and photo editing skills are beneficial but Full training is given onsite. If you have a passion for great service and feel you have the right skills to join our team we would love to hear from you. Just contact me today to learn more.

We are currently looking for one professional and experienced barber to join our team. This position is strictly for an experienced barber. You must be confident working independently and providing a high standard of service. Requirements • Proven professional barbering experience, • Excellent skin fades, • Normal/classic haircuts, • Beard trims, shaping and grooming, • Confident with a full range of men’s barbering services, • Good customer service and communication skills, • Reliable, professional and punctual, • Able to work independently Position • Part-time, • Maximum 4 working days per week, • £80–£100 per day, depending on experience and skill level, • Immediate start – hiring now Please apply only if you already have professional barbering experience and are confident performing skin fades, classic cuts and beard services.

G’day Mate! Urban Baristas is a specialty coffee company originating from Australia, known for its commitment to quality coffee and the vibrant Australian brunch culture. With several cafes across London and our roastery in Bethnal Green, we strive to create exceptional coffee experiences for our customers. We believe in fostering a positive work environment and supporting the professional growth of our team members. Join us as we continue to expand and deliver outstanding coffee and service to our valued customers. Job Summary: We are seeking a motivated and experienced individual to join our team as a Supervisor in the Specialty Coffee Industry. You will be responsible for overseeing and leading the daily operations of our specialty coffee shop. You will ensure exceptional customer service, maintain high-quality standards, and create a positive and engaging work environment. If you have a passion for specialty coffee, proven leadership skills, and a strong track record in the industry, we invite you to apply. Responsibilities: • Oversee all aspects of daily operations, including opening and closing procedures and team management., • Ensure the highest level of customer satisfaction by delivering exceptional service, maintaining product quality, and promptly resolving customer concerns or issues., • Lead, train, and inspire a team of coffee enthusiasts, fostering a positive and collaborative work environment., • Implement operational strategies to achieve sales targets and drive business growth., • Monitor and manage stock levels of coffee beans, supplies, and merchandise, placing orders as necessary to maintain product availability., • Maintain strict adherence to health and safety regulations, ensuring a clean and hygienic work environment., • Uphold the quality and consistency of coffee preparation, ensuring adherence to company standards and providing guidance to the team. Requirements: • Previous experience in the specialty coffee industry or a similar management role., • Proficiency in espresso extraction, including grind adjustment, dosing, and tamping techniques., • Skill in creating and pouring latte art designs, showcasing attention to detail and craftsmanship., • Proven leadership abilities with a track record of effectively managing and developing a team., • Exceptional customer service skills with a friendly and approachable attitude., • Excellent organizational and time management skills, with the ability to multitask in a fast-paced environment., • Strong problem-solving abilities and the capacity to make sound decisions under the pressure., • Flexible availability, including weekends and holidays., • A positive attitude, a willingness to learn, and a strong commitment to teamwork.

Remote Online Reselling Assistant – Wish Products Wish Products is looking for a reliable, organised, and motivated person to join our growing online reselling business. This is a remote, work-from-home role supporting the day-to-day running of our TikTok Shop and online customer service. Hours: Monday–Friday Location: Remote / Work from Home Pay: £13 per hour Main Duties: • Responding to customer enquiries and messages, • Managing customer orders and providing updates, • Handling basic admin and data entry, • Listing and updating products online, • Managing social media posts and content, • Responding to comments and engaging with customers, • Monitoring product enquiries and customer feedback, • Supporting the general day-to-day running of the online shop What We’re Looking For: • Customer service experience, • Good administrative and organisational skills, • Good knowledge of social media, especially TikTok, • Excellent written communication, • Reliable and self-motivated, • Comfortable working independently from home, • Good attention to detail Previous experience in online retail, e-commerce or TikTok Shop is desirable but not essential. To Apply: Please send your CV and a short message explaining why you would be suitable for the role.

Join our dynamic team as a Retail Sales Assistant/Sales Consultant in Covent Garden, London, where you'll have the opportunity to make a meaningful impact within a renowned Italian luxury brand. Responsibilities: • Deliver exceptional customer service, ensuring it is an integral part of the sales process., • Support the management team and take ownership of your tasks to drive sales and achieve KPI targets., • Build and nurture customer relationships to enhance sales performance., • Maintain the visual presentation and cleanliness of the store., • Provide knowledgeable and relevant product advice to customers. Requirements: • Previous experience in a fashion sales role within the high-end/premium retail industry., • A genuine passion for delivering first-class customer service and a love for quality products., • Proven track record of achieving high sales figures., • Ability to work effectively under pressure, prioritizing workloads and meeting deadlines., • Self-motivated, proactive, and a strong team player. This role offers a competitive salary ranging from £21k to £30k per annum for full-time positions, with both part-time and full-time opportunities available. Preference is given to full-time applicants. While understanding Italian is appreciated, it is not a requirement. If you are excited to contribute to our brand's success, we encourage you to apply and become a part of our esteemed team.

KIKILICKS – NOTTING HILL CARNIVAL 2026 GENERAL REQUIREMENTS – ALL POSITIONS Punctuality Is Essential You must be at the designated food-truck location by 6:30 AM SHARP on both mornings. Do not plan to arrive at 6:30 AM. Plan your journey so that you are already at the meeting point and ready to begin work at 6:30 AM. Notting Hill Carnival involves road closures, crowd barriers, security restrictions and significant disruption to normal transport. Late arrival could therefore mean being unable to access the trading area. High Energy & Stamina You must be comfortable: • Working approximately 14 hours per day., • Standing for long periods., • Working around very large crowds., • Working in a loud environment., • Working quickly during sustained rush periods., • Carrying out physical tasks where appropriate to your role., • Remaining focused towards the end of a long working day., • CUSTOMER SERVICE Everyone represents KikiLicks, regardless of whether their primary role is in the kitchen or front-of-house. Team members are expected to: • Be polite and respectful., • Communicate clearly., • Remain calm under pressure., • Never argue with customers., • Escalate complaints to the designated supervisor., • Work cooperatively with colleagues., • Maintain a positive and professional attitude throughout the event., • CLEANLINESS & FOOD SAFETY All staff must follow the food-safety, hygiene and cleaning procedures provided during training. This includes: • Regular handwashing., • Keeping food and service areas clean., • Preventing cross-contamination., • Following instructions regarding allergen procedures., • Keeping walkways free from hazards., • Reporting spills and hazards immediately., • Maintaining clean equipment and utensils., • Following instructions relating to hot and cold food holding., • EXPERIENCE Previous experience in any of the following is highly desirable: • Nigerian/African catering, • Festivals, • Large outdoor events, • Street-food businesses, • Food trucks, • Restaurants, • Takeaways, • Professional kitchens, • Catering, • Cashier/POS work, • High-volume hospitality, • Customer service Experience requirements will vary depending on the position. Full event-specific training will be provided. PAY & STAFF MEALS £13.00 – £14.00 PER HOUR The final hourly rate offered will depend on the role, responsibilities and relevant experience of the successful applicant. Staff meals and drinks will be provided during the working shift. APPLICATION DEADLINE WEDNESDAY, 19 AUGUST 2026 All applications must be submitted by the stated deadline. Applications received after the deadline may not be considered because the final team, role allocation and training arrangements must be confirmed before Carnival weekend. HOW TO APPLY Please send a short application containing: • Full name, • Phone number, • The EXACT ROLE you are applying for, • Details of relevant hospitality/catering/event experience, • Details of Nigerian/African cooking experience if applying for a kitchen position, • Whether you can work BOTH DAYS, • Confirmation that you can arrive at the designated Carnival location by 6:30 AM, • Confirmation that you are comfortable working approximately 14 hours per day Send applications to: Please state your chosen position clearly in your application. Successful applicants will receive further information regarding training, shift allocation, dress requirements, exact meeting point, food-truck location and event-day procedures. Come prepared to work hard, support your team and help KikiLicks deliver excellent Nigerian food and customer service at Notting Hill Carnival 2026.

Pay: £24,000.00 - £29,000.00 per year Job description: Location: London | Head Office | Central Reservations Salary: TBC Job Type: Full-time ⸻ About Caffe Concerto Caffe Concerto is one of London’s leading premium restaurant and cafe brands, renowned for elegant dining, luxury patisserie, afternoon tea and exceptional hospitality. With multiple iconic locations across London and an expanding international presence, we are committed to creating memorable experiences for every guest, whether they are joining us for breakfast, dinner, celebrations or private events. We are looking for a passionate and customer-focused Events & Reservations Executive to join our Central Reservations team and help deliver outstanding service from the very first enquiry through to the successful delivery of each booking. ⸻ About the Role As an Events & Reservations Executive, you will be the first point of contact for guests looking to dine, celebrate or host an event at Caffè Concerto. You will manage restaurant reservations, respond to event enquiries and assist guests in selecting the most suitable venue and experience for their needs. Working closely with the Events & Reservations Manager, you will ensure that every enquiry is handled professionally, efficiently and with genuine hospitality. Your ability to build relationships, understand our venues and confidently recommend the right options will play an important role in increasing bookings and delivering an exceptional customer experience. This is far more than a reservations role. Every enquiry represents an opportunity to create a memorable experience while contributing to the continued growth of the business. ⸻ Key Responsibilities You will manage reservations and event enquiries received via telephone, email, website, social media, WhatsApp and third-party booking platforms, ensuring every enquiry is answered promptly, accurately and professionally. You will assist guests with bookings for restaurant reservations, afternoon tea, celebrations, private dining, corporate functions, birthdays and group dining experiences, providing tailored recommendations based on their requirements and the facilities available across our venues. You will prepare quotations, confirm bookings, process deposits where required and ensure all reservation details, dietary requirements, guest preferences and special requests are accurately recorded within the reservation system. Working closely with restaurant management teams, you will communicate all event details clearly, ensuring each venue has the necessary information to deliver a seamless guest experience. You will actively promote and upsell Caffè Concerto’s experiences and services, including celebration cakes, flowers, afternoon tea packages, drinks packages, exclusive dining experiences and seasonal promotions, always seeking opportunities to enhance the guest’s booking. You will follow up on outstanding enquiries, maintain regular communication with prospective clients and work proactively to convert enquiries into confirmed reservations and events. Where appropriate, you will support the Events & Reservations Manager by welcoming prospective clients and assisting with venue show-rounds, helping guests explore our restaurants and identify the most suitable location for their event or celebration. You will maintain accurate records across all reservation systems, ensuring guest profiles, payments, notes and event details remain up to date while adhering to company procedures. As part of the Central Reservations team, you will work collaboratively with the Marketing, Operations and Restaurant teams to ensure promotions, campaigns and special events are communicated accurately to guests and successfully delivered across all venues. ⸻ What We’re Looking For We’re looking for someone who enjoys working with people and takes pride in delivering outstanding customer service. You will be an excellent communicator with strong organisational skills and the ability to manage multiple enquiries while maintaining a calm and professional approach. Previous experience within hospitality, reservations, guest relations, events or customer service is preferred. Experience using reservation systems such as SevenRooms, OpenTable, TheFork, DesignMyNight or similar platforms would be advantageous, although full training will be provided for the right candidate. You should be confident using Microsoft Office and comfortable learning new systems, with excellent written and spoken English and a genuine passion for hospitality. ⸻ The Ideal Candidate We’re looking for someone who is warm, professional and naturally enjoys creating great experiences for guests. You are organised, proactive and detail-oriented, with the confidence to build relationships and the commercial awareness to recognise opportunities to convert enquiries into bookings. You understand that every interaction reflects the Caffè Concerto brand and that exceptional service begins long before a guest arrives at one of our restaurants. ⸻ Why Join Caffè Concerto? Joining Caffè Concerto means becoming part of one of London’s most recognised hospitality brands, where every day brings new opportunities to create memorable experiences for our guests. You will work alongside a passionate team in a fast-paced and supportive environment, with opportunities to develop your career within reservations, events, hospitality sales and commercial operations while contributing to the continued growth of a premium restaurant group. Work Location: In person

Pilpel family is looking for strong, friendly Cashiers. If you love working in a team, believe in amazing customer service, you are kind and have a positive attitude, we'd love to hear from you. We are a vegetarian chain in Central London. No experience needed as all training will be provided. The shifts are Monday-Friday during lunch (12:00-15:00). All candidates must be available for all the shifts stated to be considered for the role. Salary: £12.71 per hour. If you feel like you would be a good fit for this position, we'd love to receive your application!

We are seeking an experienced Barista to join our team at The Coffee Community, a high-end coffee kiosk dedicated to delivering exceptional coffee and customer experiences.In this role, you will prepare and serve a variety of hot and cold beverages to the highest standards, while providing outstanding customer service in a fast-paced and dynamic environment.Key Responsibilities:Prepare and serve high-quality hot and cold drinks consistently.Deliver excellent customer service and create a welcoming atmosphere.Assist with food preparation and presentation.Monitor and replenish stock as required.Conduct stock counts and maintain inventory records.Complete end-of-day reports and support daily operational tasks.Maintain cleanliness and food safety standards throughout the kiosk.The ideal candidate will be passionate about coffee, have strong communication skills, and thrive in a busy customer-focused environment.

Events Assistant Kings Cross St Pancras We are looking to recruit an energetic Events Assistant for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all types of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; from large corporate meetings to the wedding reception and much more. The ideal Events Assistant will come from an operational role either within Hotels, Conference/Events operations, or within a corporate establishment. Although this is predominantly a Monday to Friday role, the candidate needs to be however flexible and happy to work during the weekend, whenever required. The Events Assistant will be able to deliver exceptional customer service and will be experienced in running corporate functions. The ideal Assistant will: • Ensure that the meeting spaces are set in accordance with the information supplied on function sheets., • Maintain a clear channel of communication with Kitchen and all other departments liaising and coordinating the functions alongside the Events Manager., • Set/reset the meeting rooms when required. Ensure that they are left in a presentable condition at all times., • Provide the highest level of service to our guests., • Connect and build rapport with guests at every possible opportunity. Going the extra mile for return clients., • Ensure cleanliness is up to standards at all times., • Open and close meeting spaces as per procedures when needed., • Ensure the highest level of food safety by following the health and safety procedures in place., • Make sure food is transported in a safe manner, avoiding cross-contamination., • To contribute to the team with a positive and optimistic attitude and problem-solving mindset., • Maintain appropriate standards of personal conduct, dress, hygiene, uniforms, appearance, and posture. To be considered the candidate must: • Be able to work under pressure with others calmly, courteously, and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual willing to invest in a long-term commitment and keen to grow and learn. If this is you, don’t wait any longer, send your cv to us today.

Food Runner – Riviera London Location: 23 St James Street, London, SW1A 1HA Pay Rate: £12.71 per hour Riviera London is looking for an energetic and reliable Food & Drinks Runner to join our dynamic front-of-house team. This role is perfect for someone who enjoys working in a fast-paced, customer-focused hospitality environment. Key Responsibilities: • Deliver food and beverages quickly and efficiently to guests, • Assist waiting staff and the kitchen team during service, • Maintain cleanliness and organisation in service and dining areas, • Ensure all dishes are presented correctly and served promptly, • Provide friendly, professional customer service at all times Requirements: • A positive attitude and strong teamwork skills, • Ability to work well under pressure, • Previous experience in a restaurant, bar, or hotel environment preferred (training provided), • Excellent communication and attention to detail Why Join Riviera London? • Competitive hourly rate of £12.21, • Supportive team and great working atmosphere, • Opportunities for career growth within the company, • Central London location close to major transport links

We're looking for friendly, energetic, and passionate Waiters and Waitresses to join our team at our independent Middle Eastern-inspired restaurant in the heart of Wood Wharf, Canary Wharf. Our restaurant offers two exciting service styles. Mornings are all about delivering a fast-paced, high-quality breakfast and brunch experience, while evenings transform into a vibrant destination for bold Middle Eastern-inspired small plates, charcoal-grilled meat and fish, handcrafted cocktails, and a carefully curated wine list. We pride ourselves on warm hospitality and creating memorable experiences for every guest. The Role As a member of our front-of-house team, you'll provide exceptional service, build genuine connections with guests, and help create a welcoming atmosphere throughout every shift. We're looking for team members who are available to work breakfast shifts, dinner shifts, or a combination of both, with flexibility to work weekends. What We're Looking For • Previous experience in a restaurant, café, or hospitality environment is preferred., • A friendly, positive, and professional attitude., • Excellent communication and customer service skills., • The ability to work confidently in a busy, fast-paced environment., • A strong team player with great attention to detail., • Full-time or part-time availability, including weekends. What We Offer • Competitive hourly pay plus tips., • Flexible working patterns., • Full training and ongoing development., • Staff meals while on duty., • Employee discounts., • Opportunities for career progression within a growing independent restaurant. Whether you thrive during the buzz of a busy breakfast service or enjoy the lively atmosphere of evening dining with cocktails and wine, we'd love to hear from you. Join our team and be part of one of Canary Wharf's exciting independent restaurant destinations.

El Pollote specialises in gluten and dairy free Fried Chicken with latin flavours! We have won several awards with our Guava Glaze and Dulce de leche wings and we are very proud to share our sabor latino with the world! This summer, we opened our very first restaurant in the heart of London-Carnaby Street and we are now looking for an experienced waiter/waitress who is passionate about food and loves providing an exceptional customer service with a team player attitude. So, if you love Latin beats and good food we want to hear from you!Ideal candidate: -Will ensure that the restaurant is set up and ready for each service period.-Always offer a warm welcome to every customer.-Explain the menu and take food/drinks order paying close attention to allergies and any dietary requirements. -Ensure that customers enjoy their meal and have a great experience at the restaurant. Customer experience is everything to us, we believe that People will come for the product but they will come back for the service,Thats our motto...

Role Overview Cultural Tours Ltd is seeking a motivated and commercially focused Sales Executive to support the Company's sales and business development activities. The successful candidate will be responsible for identifying prospective customers, promoting the Company's travel products and services, responding to sales enquiries and converting business opportunities into confirmed bookings. The role will also involve maintaining relationships with existing customers and developing new business partnerships. Duties: · Identify and develop new customers and sales opportunities for the Company's travel products and services. · Respond to customer enquiries, understand their travel requirements and recommend suitable products and services. · Promote the Company's cultural tours, educational tours and other travel services to prospective individual and corporate customers. · Prepare quotations and proposals and follow up with prospective customers to convert enquiries into confirmed bookings. · Build and maintain relationships with existing customers, corporate clients and business partners. · Identify new customer groups, sales channels and potential business partners to support the Company's continued growth. · Monitor customer demand, competitor activities and market trends and provide relevant feedback to management. · Maintain accurate records of customer enquiries, sales activities and booking progress. · Work closely with management and the operations team to ensure customer requirements are properly communicated and delivered. Who are we looking for: · Educated to degree level or equivalent, preferably in Business, Marketing, Tourism, Hospitality or a related field. · Previous experience in sales, business development or customer relationship management would be desirable. · Strong communication, negotiation and interpersonal skills. · Good commercial awareness and customer service skills. · Good communication skills in both English and Mandarin Chinese, with the ability to communicate effectively with UK and Chinese customers and business partners. · Familiarity with the Chinese market and customer needs would be highly desirable. · Self-motivated, target-driven and well organised. Able to work effectively both independently and as part of a team.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • A real work-life balance - the role allows flexibility in hours, • Working in people-focused teams who share their passion for fresh everyday food, • After two years of employment, an additional day of holiday per year of service., • Access to hundreds of perks and discounts via Hospitality Rewards memberships, along with wellbeing support & GP access., • All meals are included while you’re at work; which are fresh and wholesome., • A generous 50% staff discount at all four Granger & Co. restaurants., • Access to our training calendar – offering both support and guidance., • Enhanced Maternity Pay (subject to eligibility). Experienced wait staff are what we’re gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our wait staff and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney". Our Diversity & Inclusion Statement We strive to promote a working environment which values employees as individuals, an environment which encourages diversity and inclusion and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential through providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co.’s and we want to be proud of our team.

Are you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give ouAre you a bartender who can mix a mean martini, muddle a magical mojito and cure a hangover with a brilliant Bloody Mary? Then you are the perfect bartender for Granger & Co. and you need apply to work with us. At Granger & Co we are different. So what do we give our superb bartenders: • Exceptional Monthly incentives, • Opportunities to complete your WSET– offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced bartender's are what we’re gunning for but we also value: • Natural talent – we want people-people, • An inspiring barista who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all four of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co.25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as “the egg master of Sydney.

We are looking for a friendly and reliable team member to join our café. Previous café or barista experience is preferred, but training can be provided. Good customer service and a positive attitude are essential.

We are looking for individuals who are genuinely passionate about providing highest level of service and memorable experiences to our members and their guests. Currently hiring for Bartender position. Our ideal candidate would have: • Previous experience in respective positions, • Ability to work in a fast-paced environment while maintaining attention to detail, • Strong customer service skills with a focus on guest satisfaction, • Great communication skills with guests as well as the team members What we offer : • Monday to Friday (except private events), • Bank holidays off, • Access to the gym, • Individual training, • Career growth opportunities, • Staff food, • Uniform, • Various discounts, • 50% off when dinning in the restaurant

LIFE AT CLAYS Welcome to Clays, the ultimate indoor clay shooting experience and cocktail bar! We bring the thrill of a British clay target shooting weekend to the heart of the city. Our unique twist on Olympic clay shooting makes the sport safe, fun, and accessible for everyone. As we expand locally and globally, we're excited to share our love for British charm and competitive gaming with the world. Whether you're after a thrilling day with friends or a lively evening with colleagues, Clays is the perfect spot for adrenaline-pumping, fun-filled experiences. Careers at clays are loaded with possibilities. As we grow our brand, we are equally dedicated to the growth of our team. We offer ample opportunities for personal development and top-notch training. Our team is a vibrant mix of independent thinkers who are passionate about crafting unforgettable experiences for our guests. If you're seeking a workplace that values integrity, fun, and teamwork, Clays might just be the place for you! We’ve been named one of the UK’s Best Workplaces 2025 and 2026 by Great Place To Work UK! That’s right – we’re all about creating an awesome place to work, with plenty of fun, growth, and top-notch vibes. But don’t just take our word for it—here's what our colleagues have to say about us: “You can be yourself here. The company values character and willingness to learn over prior knowledge. They provide all the training you need, and your progress is entirely up to you.” “From day one, the collaborative and supportive culture at Clays has been clear. The onboarding process and continuous training show a real commitment to employee development.” “Mistakes are stepping stones here, and no one is frowned upon for making them. We learn from each other, which is unique in a workplace.” CLAYS VALUES At Clays, our venues are for everyone, and so is our workplace. We believe that to serve our diverse audience, we must first celebrate and nurture diversity within our team. That’s why we’re dedicated to creating an inclusive culture. Different perspectives spark creativity and drive innovation. So, if you're passionate about making a positive impact, we’d love to hear from you! And of course, we’re looking for someone who embodies our Clays values. That’s why we’ve framed them as key questions that guide everything we do: SAFE - Is it safe? For our team, our guests, the business, and our partners. AMAZING EXPERIENCE - Are we delivering an amazing experience? We bring fun, thrill, wonder, and joy, aiming to surprise, delight, and exceed expectations. LASTING - Is it lasting? We strive to make a positive, sustainable impact on our world, our team, our guests, and our industry. We aim to create strong impressions and lasting memories, constantly evolving to offer something new. What's the Gig, you ask? Summary of position & key attributes Our Floor Team is key to the execution of our competitive socializing experience and the Food & Beverage delivery in a fast paced exciting environment. You will work closely with the kitchen and bar team to deliver exceptional standards of service. We are looking for highly motivated servers that have a desire to be trained and upskill themselves, or even become future leaders of our business. You will be provided extensive training and be expected to achieve execution criteria and consistency. Day to day duties will involve preparation for general service, setting up for private events, execution during service hours and maintaining the high hygiene and safety policies. We are looking for a self-driven individual that strives for excellence. Ideally with some experience in the hospitality industry. The right candidate will be passionate and always strive to exceed expectations in knowledge and capabilities. This role will be required to work flexibly to meet the needs of the business, including weekend and late night working. Duties & Responsibilities • Serving food and beverage in a professional manner with high level of customer service, • Perfect execution of our service wheel, • Checking with guests to ensure they are enjoying their food and drinks, • Presenting our F&B Kiosk and show the guests how to use it, • Cooperate and communicate effectively with bar, host and kitchen staff in a calm and professional manner, • Always strive towards best customer satisfaction, • Execution of private and corporate events, • Committing drink & food specifications to memory, • Understanding of our technology, • Communicating the business and technology to our guests, • Maintaining H&S expectations, • Making incredible recommendations based on your knowledge and training, • Setting up for service, • Completing curriculum of the Clayers Academy, • Be a brand champion maintaining expectations and delivery at all times Skills and desired qualifications • Able to demonstrate excellent communication skills, • Able to work under pressure, • Passionate about the food & beverage industry., • Experience in a high volume bar or restaurant is preferred but not essential., • 1 years of experience in the hospitality industry, • Demonstrate an interest and drive for the hospitality industry, • Always looking for opportunities to improve your knowledge and abilities, • Passionate about hospitality and creating amazing experience, • A keen eye for detail with excellent written and verbal communication skills, • Ability to build lasting relationships with colleagues and client, • Honest with strong moral principles, • Take initiative, can solve problems calmly and work well under pressure WHAT YOU’LL GET IN RETURN We value our colleagues greatly and want everyone to feel rewarded. This role is offered with a competitive base salary £13.17 per hour as well as weekly Tronc service charge distribution. Other great benefits include: • Holiday: 32 working days’ holiday pro rata each year, including bank holidays, with an increasing allocation up to a maximum of 36 days with length of service., • Colleague Discounts: Enjoy a generous 50% discount during off-peak periods and 25% during peak periods for you, your friends, and family., • Health Care Cash Plan: Up to £995 for reclaimable appointments & treatments, and access to a Virtual GP., • Career Growth: Advance your career with Clayers Academy, our online learning platform, and seize opportunities for growth within our expanding business. Plus, earn globally recognized qualifications funded by Clays., • Celebration Day: An additional paid day off each year to celebrate something meaningful to you., • Parental Leave: Market-leading policies with 13 weeks at 100% pay for maternity, adoption, paternity, and partner leave after 12 months of service., • Employee Assistance: Access a 24/7 support service and up to 8 counselling sessions through our Employee Assistance Programme., • Volunteer Day: A paid day off annually to give back to your local community., • Birthday Gift: Choose a special gift to celebrate your birthday., • Pension Scheme: Join our non-contributory pension scheme with a minimum 3% contribution from us and 5% from you., • Recognition and Incentives: Enjoy team recognition and rewards through our Shooting Stars programme., • Hospitality Discounts: Access exclusive discounts via Hospitality Rewards., • Meals Provided: Free meals for colleagues working operational shifts. Plus, we’re certified as a Great Place to Work, reflecting our commitment to creating an outstanding work environment! You will be part of a growing brand, business and an exciting adventure with excellent training opportunities and investment in your personal development.

Job Ref: 13416 Branch: The Lampery - Seething Lane London Location: The Lampery, London Salary/Benefits: £15.95 per hour plus overtime, service charge and excellent company benefits Contract type: Permanent Hours: Full Time Shift pattern: Flexible Hours per week: 40 Posted date: 04/08/2026 Closing date: 15/09/2026 Why join Apex Hotels? You'll be welcomed into Apex Hotels with genuine warmth as you join us as a Chef de Partie in London. From your very first day, you'll be part of a team that truly cares, where people feel valued, included, and connected. We love individuality - it's what brings the spark, the curiosity, and the human touch to every interaction. You will meet great people, have fun at work, develop new friendships, learn new skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes: • 29 days holiday, • Training and development from day one, • Employee events and celebrations, • Inhouse company interactive employee communication APP, • Entry to our state-of-the-art gym and pools, • Healthy meals to enjoy while you're working., • Access to an external Employee Assistance Programme, • Financial Wellbeing App, allowing you the flexibility to get paid earlier than your normal monthly pay date., • £200 referral bonus when your friends or family join the team., • Contributions to a pension plan. Following your first successful 3 months, you'll also receive ...... • Access to our discounts and wellbeing platform "Treat Yourself Here", unlocking savings and experiences for you and your family., • Involvement in our employee recognition schemes, • Long service recognition, • Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two, • 50% discount in our restaurants, • Cycle to Work Scheme, • Discounted room rates for employees, friends, and family, • Spa treatments and product discounts, • Life Assurance cover Role Overview: As a Chef de Partie,you will be responsible for delivering a high level of food to all our guests. Working in the Kitchen you will help maximise revenue through first class food preparation and delivery. You will embrace every opportunity to create exceptional food for our guests and provide a personal experience our guests will want to share. Joining the dedicated Kitchen department, you will: • Be passionate about food, preparing and serving breakfast, lunch and dinner to Company standards, ensuring guest satisfaction at all times, • Work simultaneously with all Kitchen team members in a friendly manner offering an infectious smile and collaborative approach, • Have extensive knowledge of our menus and food offerings, • Assist the management team in the control of all food supplies and purchases coming in and going out of the kitchen, using date labelling processes., • Adhere to all food safety and health and safety guidelines You will embrace every opportunity to create extra special moments for our guests and provide a personal experience our guests will want to share. About you: As a Chef de Partie, we ask that you take pride in your work and have a willingness to learn. You will have a real passion for food, and you will have excellent attention to detail in order to provide consistent standards. This is a vital role in the function of the hotel and ultimately one that they will remember the most. You will be great at multi-tasking, you will be efficient at solving all guest enquiries and requests with ease. On your first day you will begin a structured 12 week learning journey, giving you the skills, knowledge and confidence to be a great Chef de Partie. With this in mind, we are looking for a Chef De Partie who: • Previous experience at Commis Chef or Demi Chef De Partie level is essential., • Previous experience in a hotel or restaurant environment is essential., • Can deliver excellent standards, • Uses initiative, • is self-aware and able to evaluate their own work, • has a customer service attitude, • has the ability to multi-task and organise a variable work load, • provides excellent attention to detail, • holds a genuine desire to provide a Warmer Welcome to our guests Come and join our team, guided by our values of trust, friendliness, teamwork, and passion - the good stuff that makes hospitality feel effortless. Here, you'll shine in your own way, creating joyful moments that lift the everyday. If you are interested, click apply. We look forward to hearing from you!

We are seeking a highly motivated and enthusiastic Waiter / Waitress to join our successful team. This is a very hands-on role that requires a genuine passion for hospitality. You will be the face of Maresco, directly responsible for translating our love for exceptional seafood and wine into an unforgettable dining experience for our guests. If you have the work ethic, drive, and commitment to thrive in a fast-paced, high-standard environment, we would love to hear from you. Key Responsibilities • Exceptional Guest Experience: Provide an extraordinarily high standard of customer service, ensuring every guest feels welcomed, valued, and expertly taken care of., • Guide guests through our unique menu, confidently sharing our passion for Spanish cuisine, Scottish seafood, and our ethically sourced wine pairings., • Contribute proactively to a collaborative, hands-on team environment. Jump in where needed with motivation and enthusiasm to ensure a seamless service., • Maintain the high standards of the restaurant floor, ensuring tables, dining areas, and service stations are impeccably clean and organised. Requirements • Previous experience required in a fast-paced restaurant environment, • Eligible able to work in the UK, • You must have flexible availability across weekdays, evenings, and weekends.

We are looking for friendly, reliable and hardworking people with good customer service skills. Sandwich Maker: Preparing fresh sandwiches and food, keeping the kitchen and work area clean and organised. Barista: Preparing coffee and hot drinks, serving customers and keeping the coffee area clean and organised. Experience is preferred, but training can be provided. Reliability, punctuality and a positive attitude are important. Please apply if you are interested in joining our team.

MNM is a speakeasy cocktail bar hidden in a barber shop in Bank. Having grown substantially over the past 2 years we are looking to recruit staff ready for the continuation of growth into 2026 The bar is an upmarket, 60 seater intimate space that caters to the local workers through the week and is booked privately most Fridays and Saturdays. The Role We are looking for an experienced, responsible and commercially minded Supervisor to take ownership of the day-to-day operation of our intimate cocktail bar in Bank. This is not a back-office management position. It is a highly hands-on role, with the majority of each service spent on the floor: welcoming guests, managing the customer experience, driving sales and supporting smooth service. You will work alongside one other member of staff, so you must be comfortable leading by example and getting involved in every aspect of the operation. Cocktails account for approximately 90% of our sales, making a strong cocktail background essential. You should have excellent product knowledge, confidence discussing drinks with customers and the ability to deliver consistently high standards during both public service and private events. The successful candidate will be trusted with significant autonomy and will play an important part in the future growth of the business. We are actively exploring new locations, creating strong opportunities for progression, increased responsibility and performance-related bonuses. Key Responsibilities • Lead the bar during public service and private-hire events., • Spend the majority of service on the floor, engaging with guests and creating a welcoming, memorable experience., • Proactively drive sales through recommendations, upselling and strong product knowledge., • Prepare and serve cocktails to a consistently high standard when required., • Supervise, motivate and work closely with one additional team member., • Take responsibility for opening and closing the venue., • Maintain excellent standards of cleanliness, organisation and presentation., • Monitor stock levels, minimise waste and support stock ordering and control., • Ensure all cash-handling, till and end-of-day procedures are completed accurately., • Manage customer queries and resolve any service issues professionally., • Support the delivery of private events, including preparing the venue and coordinating service., • Ensure licensing, health and safety, food hygiene and responsible service requirements are followed., • Provide feedback and ideas to improve sales, service and the overall customer experience., • Act as a trusted and responsible keyholder for the business. Trading Pattern • Tuesday to Thursday: Open to the public., • Friday and Saturday: Predominantly private-hire events. Working hours will be arranged around the bar’s public opening times, private bookings and operational requirements. About YouYou will ideally have: • Strong experience in a quality, premium hospitality venue or similar environment., • Grasp of cocktail knowledge and practical bartending ability., • A genuine interest in customer service and building relationships with guests., • A confident, engaging and sales-focused approach on the floor., • The maturity and reliability to operate with limited supervision., • Strong organisational skills and close attention to detail., • The ability to remain calm, professional and decisive during busy services., • A responsible nature, taking ownership of the venue’s consistent approach to a quality hospitality product. What We Offer • A high level of autonomy and the opportunity to make the role your own., • A key position within a small, growing hospitality business., • Direct involvement in shaping the customer experience and commercial performance of the venue., • Strong potential for promotion as we secure and open additional locations., • Opportunities for increased responsibility across future venues., • A negotiable performance-related bonus structure., • Competitive salary, dependent on experience. What Success Looks Like Success in this position means taking genuine ownership of the venue, delivering warm and knowledgeable floor service, maintaining excellent cocktail standards and consistently finding opportunities to increase sales. You will be someone the business can rely on to run the bar responsibly, solve problems independently and help build the next stage of MNM’s growth.

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter/waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • Exceptional Monthly incentives, • Training with our suppliers and our fantastic Training manager – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we're gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our baristas and wanting to see them progress and succeed in our business. About Granger & Co. Over 25 years ago, in a sunny little corner cafe in Sydney, the global phenomenon of avocado toast and ricotta hotcakes first began. Self-taught Aussie cook Bill Granger opened his first ever café serving simple fresh flavours and light, healthy plates. Bill quickly earned himself a reputation for his original approach to dining - communal tables and lazy weekend breakfasts. He was declared by the New York Times as "the egg master of Sydney". Our Diversity and Inclusion Statement We strive to promote a working environment that values employees as individuals, an environment which encourages diversity and inclusion, and appreciates the business benefits these principles bring. We are committed to allowing you to reach your maximum potential by providing opportunities for you to learn and develop. We want you to be proud of working for Granger & Co. and we want to be proud of our team. We cannot wait to meet you!

Do you love to make every guest feel special? Looking for a career where you can work your way up? Fantastic, it looks like you are our perfect waiter / waitress. We are looking for wonderful wait staff, who can always put a smile on customers faces and wait staff who love working with fresh wholesome produce. At Granger & Co we are different here's what we give our fabulous wait staff: • Exceptional Monthly incentives, • Training with our suppliers and our fantastic Training manager – offering both support and guidance, • An extra day of holiday for every year of service after two years of working with the company, • A real work-life balance – healthy minds & healthy hearts!, • English courses provided – we support everyone, • All meals are included when you are at work, which are fresh and wholesome, • 50% staff discount for you to use within all five of our excellent restaurants Experienced wait staff are what we're gunning for but we also value: • Natural talent – we want people-people, • An inspiring waiter or waitress who raises the bar in customer service, • A passionate approachable individual We serve classic, freshly prepared, healthy & natural food right through from busy bustling breakfasts to cosy evening candlelit dinners. Across all five of our restaurants we demonstrate a family approach to nurturing our team and wanting to see them progress and succeed in our business. About Granger & Co. Since 2011, Granger & Co. has been bringing the best of Australian spirit in food and service to the London hospitality scene. Sunny, easy-going, and always generous, in terms of what we serve and how we serve it, Granger & Co. food is fresh, colourful and light, full of energy and vitality. We use seasonal ingredients infused with Australian flair, as well as European and Asian flavours, no matter the time of day. Our diversity and inclusion ethos We strive to run happy teams – working productively together, forever learning and aspiring – where everyone is given the chance to share their voice and input into what we do. We endeavour to promote a working environment that values employees as individuals, and value greatly the benefits that these principles bring to our daily practice. We hope you are as excited as we are by this opportunity and look forward to receiving your application.

Join a specialty coffee and bagel team focused on great coffee, fresh food, fast service, and welcoming hospitality. This role suits someone who enjoys a busy environment and takes pride in consistency, teamwork, and customer service. You will: • Prepare espresso-based drinks to Noxy's standard, • Dial in coffee and maintain quality throughout service, • Prepare and serve bagels according to company standards, • Support coffee and food service during busy periods, • Provide friendly, efficient, and professional customer service, • Keep service areas clean, organised, and ready for use, • Maintain high standards of hygiene, presentation, and store flow, • Work closely with the Store Manager and wider team You’ll ideally have: • 1 year barista or café experience, • Knowledge of espresso-based drinks, • Experience in a busy café, coffee shop, market, or hospitality setting, • Strong communication skills and attention to detail, • A hands-on, reliable, and positive approach, • The ability to stay calm and focused during busy periods, • A genuine interest in coffee, food, and hospitality Specialty coffee experience is beneficial, but attitude, reliability, and willingness to learn are equally important. What we offer: • £13 per hour, • Guaranteed tips of £1 per hour, • Free staff food while on shift, • Staff discounts, • Training and support, • Mental health support, • Opportunities to complete coffee certifications, • Opportunities for career development within the company. To apply, please complete the application. We'd love to hear from you.

BAR STAFF – JOB DESCRIPTION A.K. Whelan Pubs (AKW) Position: Bar Staff / Bar Team Member Hours: Full-Time & Part-Time Opportunities Location: Various Venues Across London & the South ABOUT THE ROLE We are looking for friendly, enthusiastic and reliable people to join our bar teams across A.K. Whelan Pubs. Our Bar Staff are at the heart of the customer experience. You will be responsible for delivering excellent service, maintaining high standards and helping create the welcoming, lively atmosphere our pubs are known for. Previous bar experience is an advantage, but attitude, reliability and a willingness to learn are equally important. Our values are simple: PEOPLE • STANDARDS • FUN We want team members who enjoy hospitality, take pride in their work and understand the importance of giving every customer a great experience. KEY RESPONSIBILITIES Customer Service • Welcome customers in a friendly and professional manner., • Provide fast, efficient and engaging bar service., • Take customer orders accurately and process payments correctly., • Have a good knowledge of the drinks and products available., • Assist customers with questions and recommendations., • Deal with customer queries professionally and escalate issues to management where required., • Help create a positive, welcoming and enjoyable atmosphere. Bar Service • Prepare and serve draught beers, spirits, wines, soft drinks and other beverages to company standards., • Ensure correct glassware, measures and presentation are used., • Maintain excellent product quality and presentation., • Follow responsible alcohol service procedures at all times., • Comply fully with Challenge 25 and licensing requirements., • Report any dispense, cellar or product-quality issues immediately. Cash & Till Procedures • Operate the EPOS/till system accurately., • Process cash and card transactions correctly., • Follow company procedures relating to discounts, refunds and voids., • Never give away stock or provide unauthorised discounts., • Report till discrepancies or transaction issues immediately. Stock Control • Handle all stock carefully and responsibly., • Follow correct measures and portion controls., • Minimise wastage and report breakages, spillages and wastage., • Assist with deliveries and stock rotation when required., • Maintain secure storage of stock., • Support management with stocktakes where required. Cleaning & Standards • Maintain a clean, organised and fully stocked bar throughout the shift., • Keep bar tops, shelves, fridges, glasswash areas and customer-facing areas clean., • Complete opening, closing and cleaning duties as instructed., • Ensure glasses are cleaned, polished and stored correctly., • Maintain high standards in customer areas, toilets and external areas where required., • Report maintenance, health & safety or cleanliness issues immediately. Licensing, Safety & Compliance • Follow all premises licence conditions and company policies., • Apply Challenge 25 consistently., • Refuse service appropriately when required and inform management., • Follow company procedures regarding intoxicated customers., • Comply with health & safety, fire safety, food hygiene and allergen procedures., • Report accidents, incidents or security concerns immediately., • Work responsibly to protect customers, colleagues and the business. WHAT WE ARE LOOKING FOR We are looking for people who are: • Friendly, positive and approachable., • Reliable and punctual., • Customer-focused., • Comfortable working in a busy environment., • Able to work effectively as part of a team., • Willing to learn and develop., • Able to maintain standards during busy periods., • Honest and responsible when handling cash and stock., • Flexible regarding evenings, weekends and bank holidays., • Passionate about hospitality and delivering great service. EXPERIENCE Previous experience in a pub, bar, restaurant or hospitality environment is desirable but not essential. Training can be provided for the right candidate. Experience with draught products, EPOS systems, cocktails, food service or high-volume venues would be beneficial. WORKING HOURS Our venues trade across weekdays, evenings and weekends. Applicants should therefore be prepared to work a mixture of: • Day shifts, • Evening shifts, • Weekends, • Bank holidays, • Major sporting and entertainment events Hours and shift patterns will depend on the individual venue and position. WHAT WE OFFER • Competitive rates of pay, • Full-Time and Part-Time opportunities, • Training and development, • Opportunities to progress into supervisory and management positions, • Experience within a growing multi-site pub business, • Supportive venue and operations teams, • A lively and varied working environment CAREER DEVELOPMENT We believe in developing talented people from within the business. For team members who demonstrate strong performance, reliability and leadership potential, there may be opportunities to progress through: Bar Staff → Supervisor → Assistant Manager → Deputy Manager → General Manager OUR EXPECTATIONS Every member of the team represents the venue and A.K. Whelan Pubs. We expect our Bar Staff to arrive ready for work, maintain professional standards, support their colleagues and deliver excellent customer service throughout every shift. Above all, we want people who contribute positively to our culture: PEOPLE • STANDARDS • FUN

L’Assaggino is looking for a passionate and friendly Waiter/Waitress to join our team. We are looking for someone with excellent customer service skills, a positive attitude and a genuine passion for food and hospitality. Previous restaurant experience is preferred, but we also welcome motivated candidates who are eager to learn. You will be responsible for providing attentive service, taking orders, serving food and drinks, and ensuring every guest has a great dining experience.

We are currently looking to recruit an experienced Bakery Manager for an established bakery operation in Covent Garden. This is a fantastic opportunity for a hands-on and commercially minded manager to join a growing bakery brand with a strong reputation across London. You will be responsible for the day-to-day running of the bakery, ensuring smooth service, high operational standards, and an exceptional customer experience in a fast-paced environment. The successful Bakery Manager will oversee daily operations, stock control, ordering, compliance, labour management, team development, and overall site performance while supporting the continued growth and success of the business. The Perks As Bakery Manager, you can look forward to the following: • Salary of £38,000 - £40,000 (dependent on experience), • 40-hour working week, • Tips plus monthly bonus, • 5 days on, 2 days off rota, • Some evening shifts required, • Private healthcare (post-probation, opt-in), • Unlimited CBT and therapy support through wellbeing provider, • Ongoing training and development opportunities The Place A growing, female-founded bakery business with multiple sites across London and exciting expansion plans throughout the UK. The Covent Garden site is a busy, high-volume operation focused on quality, consistency, and efficiency within a fast-paced environment. In addition to customer-facing operations, the site also supports wider production and e-commerce fulfilment for the business. This is a hands-on environment suited to someone who thrives in a growing brand and enjoys building strong teams, systems, and operational standards. The Person The successful Bakery Manager will have the following: • Food Hygiene Level 2 or 3, • At least 1 year's experience within a commercial kitchen or bakery environment, • Previous leadership or management experience, • Strong organisational and operational skills including stock control, ordering, audits, and compliance, • Hands-on leadership style with experience in team training, rota planning, recruitment, and performance management, • Passion for food, customer service, and building high-performing teams, • Bakery experience and exposure to P&L management would be advantageous If you are an experienced Bakery Manager looking to join an established and growing bakery business in Central London, apply today!