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Residential Management Group (RMG), a market leading Property Management Company is looking for a Property Manager, experienced within block/estate management, as we manage small and large blocks and estates for RMC (Resident Management Companies), L&T (Landlord & Tenant) and Developers. This is a great career opportunity to join a large, organically growing, market leading managing agent. You'll be working alongside an experienced and supportive team of property management professionals, led by a highly experienced senior management team. We also have superb systems, robust processes, and specialist back-office support teams, so when you join us as a Property Manager, you're equipped with the best support to deliver a property management service that is second to none. Where will you be located? Working sited based and and out of our Offices in Northwich (CW9 7LN), you'll be conveniently located to visit your developments in across, Manchester, Greater Manchester and surrounding areas What are some of the tasks you will be doing? Managing an established residential portfolio of blocks and estates, you will utilise your sound knowledge of the Building Safety Act, the governance around property management and your experience of managing Higher Risk Buildings, complex developments, overseeing cladding remediation. You will.... • Carry out and monitor services required, in line with the service level agreement with contractors and the terms of the lease., • Construct the appropriate budget (for the Landlord to sign off) and monitor the collection of Service Charges to fund necessary works., • Lead on meetings with the RMC Directors, Residents' Association and Developers etc. in line with the service level agreement and statutory requirements., • Be aware of the Compliance, Health & Safety and M & E requirements of Residential Management and that your sites are fully compliant., • Ensure a fully documented audit trail for site visits; meetings (formal and informal), • Ensure maintenance is identified and carried out as promptly as possible to reduce the risk of further damage., • Ensure all consultation procedures are followed., • Block/Estate Property Management experience in a previous Property Manager role, • The ability to understand leases, service charge budgeting and associated legislation., • Sound knowledge of the Building Safety Act, with experience of managing Higher Risk Buildings and complex sites, • The ability to build and maintain key relationships both internally and externally., • Good attention to detail, comfortable with excel and picking out financial details, Section 20, great customer service skills., • Excellent organisational skills, • Confident, with a customer centric mindset You'll not only be joining a thriving market leader where you'll benefit from working alongside the best in the industry, you'll also receive a superb package of company benefits including: • 27 days holiday plus all Bank Holidays, • Free Healthcare cashback Plan (re-claiming for things like optical treatment (plus an optical discount voucher) and dental care, physiotherapy and GP Charges – plus more! (all to a generous fixed amount), plus 24/7 access to remote GP Services, • Sponsorship for study and professional qualifications (up to 4 study days), • Pension scheme (matched up to 7%) and Life assurance (4 x annual salary) Join the RMG family and join one of the largest and most respected property management companies with a portfolio spanning over 144,000 households across the UK. We offer a range of job opportunities, from property management, finance, customer services, and everything in between, which makes us a great place to work. And it doesn't stop there. Every one of our employees has the opportunity to learn, develop and grow in their chosen career pathway and reach their potential. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

As Head of Commercial in you will be a key member of the Leadership Team, driving business growth and operational excellence. You will lead a high-performing team and focus on commercial strategy, margin improvement, and building strong client and stakeholder relationships. With a deep understanding of the utilities collaborating with the Contract Director, supply chain, and customers to deliver high standards of service. • Contract Procurement & Negotiation: Oversee procurement with contract stakeholders, ensuring alignment with commercial goals, especially with Local Delivery Partners (LDPs)., • Contract Performance Monitoring: Track contract performance against KPIs, ensuring financial and operational targets are met., • Stakeholder & Supply Chain Collaboration: Foster collaboration to improve performance and customer satisfaction., • Leadership & Direction: Guide and support contract-wide staff, ensuring alignment with business objectives., • Budget & Risk Management: Manage internal and client budgets, and proactively address contractual risks., • Operational Process Improvement: Continuously refine processes to enhance contract performance and profitability., • Subcontractor Management: Maintain strong relationships with subcontractors and LDPs, ensuring compliance., • Governance & Compliance: Ensure adherence to regulatory frameworks, including safety and environmental standards., • Subcontractor & Team Leadership: Proven management of subcontractors and multidisciplinary teams., • High-Volume Contract Management: Experience with large-scale contracts, ensuring financial and operational efficiency., • Financial & Contractual Oversight: Skilled in cost value reconciliations, profit and loss management, and risk mitigation., • Utilities Industry Expertise: Extensive experience in the commercial management of high-volume contracts in the utilities sector., • Stakeholder Relationship Development: Strong track record in managing senior relationships., • Performance Improvement: Ability to identify and address operational and process gaps., • RICS Qualification: Desirable but not essential., • NEC4 Contract Experience: Essential, particularly in utilities., • Framework Contract Expertise: Experience with large-scale framework contracts in the utilities sector. This role offers an exciting opportunity for a commercially driven leader to drive growth, innovation, and performance in the utilities sectors. We offer a competitive salary based on experience along with a full benefits package. Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners. We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy. Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater. We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer. We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Neighbourhood Team Leader Greater Manchester Hours of Work: 35 per week Salary: £41,142 - £43,341 Closing date: 7th September 2025 Interviews: To be confirmed At MSV Housing, we’re passionate about creating safe, high-quality homes and thriving communities — and our Neighbourhood Team Leaders play a vital role in making that vision a reality. We’re looking for an experienced and enthusiastic individual to join our established team and help lead the delivery of a holistic tenancy, property, and neighbourhood management service. This role is all about understanding the full picture — People, Property, and Place — and using that insight to make a real difference in our communities. Reporting to the Regional Neighbourhood Manager, you’ll take an operational lead in ensuring our neighbourhood services are delivered effectively, consistently, and in line with MSV’s policies and values. You’ll be a key driver of service quality, helping to shape vibrant, inclusive places where people feel proud to live. We’re especially keen to hear from candidates who are passionate about advocating for people and communities, and who bring a proactive, collaborative approach. What do our Neighbourhood Team Leaders do? Our Neighbourhood Team Leaders play a pivotal role in shaping vibrant, inclusive communities. Here’s how: * Champion Customer and Community Needs Proactively identify and respond to the challenges faced by our customers and communities, empowering frontline teams to deliver resilient, responsive services that truly make a difference. * Lead and Inspire Manage and support Neighbourhood Officers and Coordinators, driving performance and fostering a culture of collaboration, accountability, and community wellbeing. * Shape Strategy and Drive Improvement Contribute to the ongoing development and enhancement of MSV’s Neighbourhood Strategy and Offer, providing clear direction and promoting our values and ethos across the team. * Maximise Rental Income Take the lead on managing high-level rent arrears, ensuring efficient recovery in line with policy and sector best practice. Your work will help safeguard MSV’s financial sustainability and exceed income targets. * Ensure Regulatory Compliance Operate within the Regulator of Social Housing’s Consumer Standards, ensuring our services meet the highest levels of quality and accountability. * Build Strong Partnerships Strengthen relationships both internally and externally, working collaboratively across teams and with partner agencies to enhance the customer journey and promote joined-up working across neighbourhoods. What we’re looking for: We’re seeking a confident and capable leader who brings both experience and enthusiasm to the role. The ideal candidate will demonstrate: * A commitment to continuous professional development, with evidence of ongoing learning and growth in both leadership and housing management. * Proven experience in neighbourhood management, including successfully leading and supporting staff to deliver high-quality services. * A track record of coaching and developing team members, helping them build their skills and meet performance standards. * Strong organisational skills, with the ability to deliver high-quality work on time and manage competing priorities in a fast-paced environment. * A customer-first mindset, with a genuine desire to deliver excellent services that meet the needs of diverse communities. * Excellent interpersonal skills, with a friendly, professional approach and the ability to build positive relationships across teams and with external partners. We offer a range of great benefits including: * Essential car user allowance to support you with car running costs. * Flexibility on where you work with home working kit provided – at least 2 days per week are required in our offices. * 33 days holiday per year plus bank holidays, and a holiday a buy scheme. * Company pension scheme with up to 10% matched contributions. * Company funded access to a health cash plan, where you can claim back costs of everyday health treatments such as optical, dental and much more. * Enhanced sick pay with up to 3 months full pay and 3 months half pay. * Health and Wellbeing Support including an employee assistance programme, free counselling, mental health first aiders and numerous wellbeing initiatives. * Life assurance subject to being a member of our company pension scheme. * Learning and development to support you to develop the skills you need to fulfil your role and progress in your career. * Commitment to Equality and Inclusion with employee network groups covering anti-racism, LGBTQ+, disability and long-term health conditions, carers, and menopause. MSV are committed to Equality and Inclusion all applications are scored against the essential criteria of the role; however, we encourage candidates to submit an anonymised CV if they can do so. MSV are also committed to supporting you to balance work and life, including with any caring or parental responsibilities you might have, and have a range of flexible working options and wellbeing support available to all colleagues to facilitate this. For more information about the role please visit our careers page where you will find a candidate pack and apply for the role. ___ If you wish to discuss the roles informally, please contact Tia Mantack, Regional Neighbourhood Manager on 07876841950. Interviews are scheduled to take place during the middle of September however interviews may be carried out throughout the recruitment process and the role closed if a suitable candidate is found. Therefore, we strongly recommend candidates to apply early. We’re passionate about inclusion and we’d love to hear from people from diverse backgrounds for this role. If you are not sure whether you meet our requirements for this role, but want to apply. Go ahead. We will decide whether or not you are what we are looking for.

Title: Optical Practice Manager Location: Trafford centre, Manchester Hours: 40 hours per week Salary: Competitive plus bonus Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology. For over 35 years, millions of patients have trusted Optical Express with their eye care. As the Uk’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many. The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity. The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet. If you’re looking to work for a market leader, then read on as we are looking for a Practice Manager to manager our Optical store in the Trafford centre, Manchester, where you’ll have responsibility for managing the team. Key Responsibilities You will be customer facing and you will help drive performance for the practice. You’ll also be responsible for the daily operational efficiency of the practice; a key part of your role will be developing the team and also promoting the benefits of purchasing glasses or contact lenses from Optical Express to patients instead of their current optical provider. You may come from a retail background where world class customer service comes naturally to you. You will have strong management experience within a store or clinical setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express. Day to day • Effectively and efficiently manage resources to meet customer demands, • Ensure the clinic is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express, • Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence, • Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs What’s in it for you? • Competitive salary, • Free or discounted optical products and procedures, • Career progression, • Modern working environment with superb technological support, • Optics experience is desirable Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

dunnhumby is the global leader in Customer Data Science, empowering businesses everywhere to compete and thrive in the modern data-driven economy. We always put the Customer First. Our mission: to enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers. With deep heritage and expertise in retail - one of the world's most competitive markets, with a deluge of multi-dimensional data - dunnhumby today enables businesses all over the world, across industries, to be Customer First. dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro. We're looking for a Lead Engineer expects more from their career. It's a chance to extend and improve dunnhumby's Software Engineering Department. It's an opportunity to work with a market-leading business to explore new opportunities for us and influence global retailers. As the Lead Engineer, you will be working on Data collaboration and Global Media solutions. It will include being responsible for designing, leading and implementation of data collaboration platform allowing clients and 3rd parties to share and merge data securely. As well as providing support for consulting and proposition teams in client meetings, and clients on technical integration. What you can expect in the role • Be the technical expert about the products (dunnhumby and 3rd party), within a team, or for several teams, • Conduct requirements analysis, balance different requirements and make technical trade off decisions at application level (e.g. component design), • Lead exciting end-to-end projects and ensure Service Level Agreements are successfully delivered, • Defining and developing solutions to technical problems that arise, • Using your expertise to input into reengineering and design, • Acting as a subject matter expert for focus areas across the technology space, • Actively look for the latest tools and technologies within or outside dunnhumby, • Actively learn and help implement the new industry standards related to products, people, and processes, • Collaborating with different stakeholders on managing project milestones, short term, and long-term planning, • Help identifying the dependencies, risks, and bottlenecks in the projects proactively, • Strong experience in cloud native architectures and integration pattern, • Very experienced with high volume of data and low latency integrations, • Experience of collaborative design and delivery of software products and platforms including depth of knowledge across at least two of software, infrastructure, big data, event processing and distributed computing architecture, • Familiarity with at least one of the major cloud provider's technology stacks - Azure, GCP or AWS, • Leadership and early adopter of modern software-centric infrastructure management, including CI/CD, continuous deployment, Infrastructure as Code, Policy as Code, Configuration as Code/Data, • Track record of implementing architectural changes in Agile development methodologies., • Experience identifying key business technology issues and providing analytical skills to understand and communicate design specifications that facilitate technical development, including the creation of both high-level and detailed design documentation and impact estimation., • Problem solving and troubleshooting skills and the ability to exercise mature judgement What you can expect from us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. You'll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn. And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. Our approach to Flexible Working At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work. We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process. For further information about how we collect and use your personal information please see our Privacy Notice which can be found (here)

We are currently recruiting for a Supporter Engagement Team Leader!.Do you have experiencing leading and managing a high performing customer facing team? Are you passionate about supporting a team to deliver exceptional service to customers?.We are recruiting for a Supporter Engagement team leader t

As our Operations Director, you'll be the strategic leader responsible for overseeing all aspects of service delivery and customer experience. This is a high-impact role where your leadership will shape the future of our operations and elevate the experience for every customer and team member. Lead

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Litigation Support Specialist - Mortgages and Arrears * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 7 hours per day, 35 hours per week - This role operates on a shift pattern between the hours of 8am-6pm Monday-Friday, along with one Saturday every 6 weeks between the hours of 9am-1pm. * PAYE Only Overall purpose of the role; Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Specialist Customer Service to join their growing team of Litigation Support Specialists on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. Whilst you do not need any previous experience or knowledge of banking, this will be beneficial as the Litigation team specialise in dealing with customers who are in arrears and require rehabilitation or support through the Legal process with their Mortgages. The role will consist of a mixture of telephony and administrative tasks supporting customers facing financial difficulties where you will manage a portfolio of complex and high-risk cases delivering first class customer service. To get you off to a great start, you will begin the assignment with a 4 week classroom training programme where you will discover the Barclays processes, followed by academy training that will consist of specifics around litigation and your duties. This role is onsite based in the Manchester office operating on a hybrid model, with 2 days in the office and 3 days working from home however this may be subject to change. Key Responsibilities * Consistently deliver excellent customer experience through various methods of interaction including telephony and written communication. * During conversations you will be required to establish the customer's reason for arrears, current financial and personal circumstances whilst identifying appropriate resolutions based on individual circumstances. * Demonstrate confidence and empathy when handling challenging and complex situations within Litigation, including identification of vulnerable customers and enabling the progression of appropriate repayment solutions to minimise the risk of long-term mortgage arrears. * Responsible for ensuring customer requests are handled correctly whilst adhering to policy and procedures. * Work with a range of third party stakeholders that include Solicitors. * Stay updated with company updates to better assist customers. Key Skills * A strong and empathetic communicator able to offer customers an understanding of their individual circumstances, to achieve the relevant outcome for each case. * Ability to take ownership for investigating and responding to stakeholder’s requests accurately and efficiently, ensuring excellent verbal and written communication skills. * Strong objection handling skills and problem-solving skills to quickly resolve complaints. * Able to use Microsoft Office tools to a high standard. * Ability to work as a part of a wider team, along with the ability to work independently. About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Specialist Customer Service Advisor (Core Money Management) * Location: Manchester M1 3BN * Duration: 6 months (initially) Temporary to Permanent Opportunity * Hours/week: 35 hours per week * PAYE Only Are you looking for an exciting new career opportunity in Financial Services? Barclays are looking for candidates with a background in Customer Service to join their growing team of Specialist Customer Care Colleagues in their CMM (Core Money Management) department on a temporary basis and should you demonstrate the required skills this may open the doors to a permanent career in the team. You do not need to have had any previous experience or knowledge of banking. Experience working in a Contact Centre environment would be preferred however, if you have Customer Service experience in retail, hospitality, travel or any other customer related industry you could be successful in this role. Your integrity, communication and empathy is exactly what Barclays are looking for to support their customers in the Core Money Management department. To get you off to a great start, you will begin the assignment with a 4 week training programme followed by 4 weeks of academy training in the Manchester office where you will learn about Barclays, the banking sector and the specifics of the role within the Core Money Management department. This will be 9am-5pm, Monday-Friday. Thereafter, for 6 weeks you will start to embed and put everything you have learnt into practice and will move to a hybrid working model for with 1 day in the office and 4 days working from home (subject to performance) and will be via a rotational shift pattern working 7 hours per day between the hours of 7am-11pm, Monday-Sunday (you will work approximately 35 hours per week). Further training to enhance your skillset will be implemented at week 15 for Fraud/Disputes and week 18 for Barclaycard. Key Responsibilities * Collaboration across multiple digital channels to personalise each interaction with a customer. * Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. * Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. * Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. * Support teams within the business operations function as needed, including risk management, compliance and collections. * Comply with all regulatory requirements and internal policies related to customer care. * To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Skills * A strong and empathic communicator able to offer customers a seamless service * Organised and able manage your customer diary * Able to use Microsoft Office tools to a high standard * A real team player * Excellent Written and Verbal skills About Barclays Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. Values Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. Diversity Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. Onsite Colleagues who perform ‘onsite’ roles will spend four or five days a week working onsite, depending on the requirements of their role and business area. Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business. Your Benefits As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay (after eight weeks on assignment). You can discuss any special holiday requests, for weddings, graduations or other significant occasions during this initial period with your team leader. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

Premium Finance Underwriter Job Tenure: Full-time, permanentSalary: CompetitiveCompany Description Ready to join a team that's leading the way in reshaping the future of insurance? Here at esure Group, we are on a mission to revolutionise insurance for good! We’ve been providing Home and Motor Insurance since 2000, with over 2 million customers trusting us to keep them covered through our esure and Sheilas’ Wheels brands. With a bold commitment for digital innovation, we're transforming the way the industry operates and putting customers at the heart of everything we do. Having completed our recent multi-year digital transformation, we’re now leveraging advanced technology and data-driven insights alongside exceptional service, to deliver personalised experiences that meet our customers ever-changing needs today and in the future. Job Description We are recruiting for a Premium Finance Underwriter to join our wider Underwriting team. You will provide support on implementing esure’s strategy to optimise customer outcomes and profit for the premium finance product. If you have experience in an Underwriting role and knowledge of Insurance or wider Financial Services products this could be a great role for you. What you’ll do: • Input into our projects / programmes related to Premium Finance product whilst also providing input to the development and delivery of our product roadmaps., • Maintain and grow your understanding of the current and emerging opportunities and risks of Premium Finance products., • Build strong relationships with departments across the business (especially with our claims department) to enable provision of effective repair/replace and claim defence strategies., • Work with Pricing to assess and gain an understanding of the impact, risks and opportunities presented by developments within Premium Finance and our other key insurance products., • Maintain an appropriate underwriting footprint via appropriate pricing, aggregator filters, underwriting rules., • Devise rules and analyse output of underwriting tools to detect and remove unwanted, suspicious and potentially fraudulent business at the ‘front door’., • Great underwriting experience with knowledge of either insurance or wider financial services products., • Any experience with premium finance products or a credit type background would be advantageous but not essential., • Experience of using products and propositions to drive customer appeal and loyalty., • Ability to identify and anticipate potential business opportunities, risks and threats., • You will be inquisitive and strive to understand what data is telling us to in order for our business to make informed decisions., • You’ll start with an introductory call with one of our Recruitment Partners. This is a ‘get to know you session’ and for you to explore the position in more detail., • Competitive salary that reflects your skills, experience and potential., • Discretionary bonus scheme that recognises your hard work and contributions to esure’s success., • 25 days annual leave, plus 8 flexible days and the ability to buy and sell further holiday., • Our flexible benefits platform is loaded with perks to choose from, so you can build a personal toolkit to support your health, wellbeing, lifestyle, and finances., • Company funded private medical insurance for qualifying colleagues., • Fantastic discounts on our insurance products! 50% off for yourself and spouse/partner and 10% off for direct family members., • We’ll elevate your career with hands-on training, mentoring, access to our exclusive academies, regular career conversations, and expert partner resources., • Driving good in the world couldn’t be more important to us. Our colleagues can use 2 volunteering days per year to support their local communities., • Join our internal networks and communities to connect, learn, and share ideas with likeminded colleagues., • We’re a proud supporter of the ABI’s ‘Make Flexible Work’ campaign and welcome you to ask about the flexibility you need. Our hybrid working approach also puts you in the driving seat of how and where you do your best work.

Payroll Team Leader – Permanent contract – 1–2 days in the office based in Central Manchester About the Organisation A leading managed services provider offering a range of HR and payroll solutions is seeking a Payroll Team Leader to join their growing team. The organisation supports clients across various platforms and services, including: Your Role as Team Leader As Payroll Team Leader, you’ll lead a team of Payroll Specialists, acting as the primary point of contact for designated client/clients. You’ll ensure service excellence, oversee daily operations, and drive continuous improvement across payroll processes. You will also manage a team to ensure smooth, timely payroll operations, resolve complex queries, and maintain data confidentiality. You’ll support clients and colleagues with payroll guidance, review reports for accuracy, and work across departments to improve processes and service delivery. ✅ Essential • Proven experience leading payroll teams or supervising large payroll operations, • Strong working knowledge of Oracle or SAP or any large payroll platforms,, • UK-based and able to commute to Manchester City Centre, • Excellent leadership, communication, and interpersonal skills, • In-depth understanding of UK payroll legislation and compliance, • Ability to manage workloads, meet deadlines, and drive team performance

Customer Service Team Leader - Ringwood - up to £30,000Our client is looking for an energetic, motivated, and customer-focused Customer Service Team Leader to strengthen relationships with existing customers and ensure a smooth onboarding experience for new ones. Key ResponsibilitiesLead and motiva

Fluent German Customer Service Team Leader is required to deliver the highest levels of service excellence and positively contribute to achieving the highest quality customer care. Job Title: German Customer Service Team LeaderLocation: Hybrid - Office location St Neots, Cambridgeshire. Successful I