· Develop and implement policies and procedures to handle customer needs and complaints effectively. · Coordinate and oversee the work of our customer service team, ensuring they provide top-notch assistance. · Discuss customer feedback with other managers to find ways to improve our products and services. · Plan and coordinate help and advisory services to support customers and users. Requirements: · Previous experience in customer service or retail management. · Excellent communication skills and a friendly attitude. · Strong problem-solving abilities and attention to detail. · Ability to lead and motivate a team. · A passion for providing exceptional customer service. Benefits: · Competitive salary and opportunities for growth. · Flexible scheduling options. · Employee discounts on postal services and retail products. · Supportive team environment with room for your ideas to shine. · Training and development opportunities to help you succeed in your career.
Johnson controls – A global Market Leading Engineering & Integrated Solutions company. They are the leader in the Fire & Security sector with their cutting edge technology. As a business Johnson control owns a portfolio of fire & security brands including: Tyco, ADT, WOT, Esotec & more. This po...
Come and join our One Great Team here at Haven as a Shift leader with Chopstix! As part of our Chopstix Team you will… - Lead & coach the team on shift to ensure all areas of responsibility are met by the Team - Escalating issues to the Brand Manager when required - Induct & support new start...
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Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Architecture Services team! The Architecture Services Team comprises members from many different te...
Senior Azure Platform Consultant YOU MUST BE ELIGIBLE FOR SC CLEARANCE YOU MUST BE BASED WITHIN 50 MILES OF EDINBURGH, LONDON, BIRMINGHAM, MANCHESTER, NEWCASTLE OR BELFAST THIS IS A REMOTE BASED ROLE WITH VERY OCCASIONAL TRAVEL TO CLIENT SITES AND OFFICE. Would you like to the opportunity...
We are recruiting for a Claims Team Leader to be responsible for all aspects of customer service ... information.
... support a well-established team. If you are a confident communicator with people management ... Help engage with UK and International customers via phone, email, or chat to schedule field service ...
Contract Director - IRM - Amazon Location - National A Quick Look At The Role The Contract Director will provide first class customer service to IRM's largest client and one of the largest accounts in the Industrial and Commercial Division. The role will see the successful candidate provide o...
Title: Export Administrator (scrap metal) Location: Birmingham Salary: £25,000 - 27,000 Job Reference: TWK879 Have you got experience in Export? Would you like be involved in arranging and shipping materials to India and China, with a leading Metal Scrap company? Have you been in charge of ...
Trainee Medical Field Service Engineer Medical Imaging Systems; MRI Magnetic Resonance Imaging FULL TRAINING PROVIDED £27K + Car + Overtime (Earnings £30K - £32K in first year) + Excellent benefits package including Healthcare, Generous Contributory Pension Scheme and Full and Comprehensive...
Civica is the UK's leading public sector software provider, with more than 22 years of sustained growth. We're developing and delivering the technologies that are transforming our vital public services, across Local Government, Central Government, Healthcare and beyond. Benefits Officer, Perman...
Marketing Executive - High Growth British Drinks SME £25,000 - £28,000 Basic SalaryBonusPensionHybrid About the Business: One of the fastest growing British heritage brands in drinks are adding to their hugely talented team. This SME has received significant PE backing and is growing at 38%...
Job Description – Project Manager UK If you are a forward-thinking Project Manager with a passion for sustainability, we have an outstanding opportunity for you! We are seeking a highly motivated and experienced Project Manager for our revamping and repowering projects on utility scale sol...
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds. As a Zimmer Biomet team member, you will sh...
Contact Centre Experience is a MUST Location: Birmingham -Office Based Role Title: Team Leader Working Hours: Business hours for this role are between 7am and 12am, Monday to Sunday Job description You’ll be responsible for leading the performance of a team of customer service agents. We will p...
As a Department Manager you will: Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insightsSupport the concession businesses in your department by working closely with the...
Our client, well known for the quality of its products and excellent customer service is looking to hire a new business development manager for their healthcare division. Our client is a leader in the supply of Linen and soft furnishings to the Hospitality and public sectors. As Business Develo...
CUSTOMER ANALYTICS MANAGER BIRMINGHAM £45,000 – 55,000 Global leader in financial services going through a huge insight transformation. Take on a managing role where you help to lead an arm of company in providing detailed customer insights! THE COMPANY Financial service going through a digit...
People Operational Account Manager £45,000 plus company benefits Midlands - with travel through the UK to client offices Full Time, 37.5 hours per week, Permanent Monday – Friday, 9am – 5.30 pm Williams Lea seeks an Account Manager to join our team! Williams Lea is the leading global provider o...
Our client is a global leader in its field, with a keen focus on sustainability. The Midlands site is one of its flagship operations, with a long and strong track record in providing services to a range of customers, including some of the biggest brands in food, healthcare and hospitality. With a...
Version 1’s market-leading Enterprise Applications Practice specialises in Finance, Supply Chain, HR, and Payroll Solutions with over 650 Oracle Specialists across the UK, Ireland, US, Australia, India and Slovenia. We deliver consulting and managed services to transform and optimise ways of work...
If you are a good communicator and team player with a tenacious ‘can do’ attitude along with a love for business you could be a great fit to be our Regional BDM for the West Midlands region STOP READING NOW if you do not want to be the best sales person you can be, are afraid of picking up the ...