Trabajos customer service team leader en BirminghamCrear alertas

Join the New Evri Premium Network – Self-Employed Multi-Drop Van Drivers Wanted! Are you ready for a new challenge this autumn? Now’s your chance to be part of something bigger. Evri Premium – a brand-new, next-level delivery network powered by Evri and DHL – is looking for driven, motivated Multi-Drop Van Drivers to join our growing team. Our drivers are the heartbeat of our business, delivering life’s everyday essentials with speed, care, and a smile. And now, with Evri Premium, you’ll enjoy exclusive benefits, competitive earnings, and the opportunity to shape the future of parcel delivery. Why Join Evri Premium? • High Earnings: Top drivers earning up to £1,200 a week*, • Consistent Work: Regular routes and opportunities for flexible schedules, • Growth & Stability: Partner with a global leader investing in long-term success, • Customer Connection: Build lasting relationships with regular customers, • Flexibility: Choose from 5-day, 6-day, seasonal, or ad hoc work – designed to fit your lifestyle Your Pay Explained: “Up to £1,200 per week” is based on working 6 days per week and is paid at rate per parcel (piece-rate). This figure is based on an average daily courier earning of £200 per day, dropping a volume of parcels in line with our network average. What We’re Looking For: • A valid UK driving licence, • Access to a reliable van, • Previous experience in multi-drop delivery (desirable, not essential), • A positive attitude and commitment to excellent customer service Ready to Get Started? This is more than just a driving role – it’s your chance to join the exciting Evri Premium Network and take your career (and earnings) to the next level. Apply now and start your journey with us today! No van? No problem, download our Evri Courier Community app for flexible opportunities for self-employed couriers with Evri.

Kitchen Porter Team Leader–NEC, Birmingham| Full-Time / Permanent £28386 + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events – including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London – we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. OVERVIEW Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world’s largest catering company. We deliver legendary experiences in food, drink, and hospitality at some of the most iconic venues in sport, entertainment, and events. Our portfolio includes partnerships with world-class destinations such as Wimbledon, Tottenham Hotspur, Twickenham, Edgbaston, ExCeL London, and the Scottish Event Campus. We are culinary champions – passionate about creating unforgettable moments through exceptional food and service. With sustainability, wellbeing, diversity, and inclusion at the heart of everything we do, we are committed to doing the right thing for our people and the planet. We are proud to pay all our team members at least the Real Living Wage or London Living Wage, and we are working towards our ambitious goal of Net Zero by 2027. ROLE PURPOSE As a Kitchen Porter Team Leader, you play a crucial leadership role in ensuring the smooth, efficient, and hygienic running of the kitchen. You will lead and motivate a team of Kitchen Porters to maintain the highest standards of cleanliness, organisation, and safety, supporting the culinary team in delivering world-class experiences. This role requires a proactive and hands-on approach, balancing day-to-day operational responsibilities with team leadership, training, and coordination. You will inspire your team to work together effectively, ensuring every kitchen operation runs seamlessly behind the scenes. KEY RESPONSIBILITIES • Lead the Team: Supervise, motivate, and support Kitchen Porters, fostering a positive, respectful, and high-performing team culture., • Operational Excellence: Ensure that all back-of-house areas, equipment, and utensils are cleaned and maintained to the highest standards of hygiene and organisation., • Training & Development: Provide guidance and on-the-job training to team members, ensuring they understand responsibilities and uphold Levy’s standards., • Health & Safety Compliance: Take responsibility for ensuring that all health, safety, hygiene, allergen, COSHH, and manual handling procedures are consistently followed., • Waste Management: Oversee the safe and efficient disposal of waste and recycling, maintaining a clean, safe, and sustainable kitchen environment., • Support Delivery & Stock Handling: Coordinate the team in receiving, checking, and correctly storing deliveries, ensuring accurate rotation and compliance with food safety procedures., • Communication: Act as the key point of contact between the kitchen porter team and the chefs/back-of-house leadership, ensuring clear, timely, and effective communication., • Problem Solving: Quickly identify and address operational challenges, escalating where necessary and driving continuous improvement., • Role Model: Lead by example – demonstrating professionalism, teamwork, reliability, and a commitment to Levy’s values., • Leadership Skills: Experience in leading or supervising a team, with the ability to motivate, coach, and inspire others., • Attention to Detail: A meticulous approach to cleanliness and organisation, upholding the highest standards at all times., • Physical Stamina: Able to meet the physical demands of the role, including standing for extended periods and carrying out manual tasks in a fast-paced environment., • Reliability: Dependable, punctual, and committed to delivering consistent results., • Adaptability: Flexible and resilient, able to respond positively to changing priorities and demands., • Time Management: Skilled at organising tasks, prioritising workload, and supporting the team to deliver efficiently., • Communication: Strong interpersonal and basic communication skills, with the ability to give clear instructions and feedback., • Team Player: A collaborative and supportive attitude, ensuring a positive and effective team dynamic., • Work Ethic: A proactive, can-do approach with a willingness to go above and beyond when required., • Experience: Previous experience as a Kitchen Porter is essential, with some supervisory or team leader experience desirable., • Flexibility: Willingness to work varied shifts including evenings, weekends, and event days in line with the demands of the venue. What you’ll get in return • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits: 2 days’ additional leave after returning from maternity leave, day off for your baby’s first birthday, enhanced family leave, • Perks & discounts: Shopping, entertainment, and travel discounts, 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing: Pension scheme, Life Assurance, preferred rates on salary finance products, • Development opportunities: Professional subscriptions, ongoing training and structured career pathways, • Meals on duty included

Job Title - Aesthetic Practitioner Location - Birmingham Corporation Street Hours - Full Time or part time hours considered Following their recent acquisition, The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Birmingham Corporation Street Clinic. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 2 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Who we are At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations. From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress. We’re looking for a driven and dynamic Material Planner to contribute to our continued success on a global scale. We are looking to recruit a Material Planner on a permanent basis to join our team based at our National Distribution Centre in Walsall. The Role A detail-oriented and highly organised Material Planner. The Material Planner will be responsible for ensuring the timely availability of materials required for distribution and other business operations, optimising inventory levels, and contributing to the overall efficiency of our supply chain. This role requires close coordination with various departments, suppliers, and internal teams to meet business needs while maintaining cost efficiency and minimizing excess inventory. Key Tasks • Plan and manage the timely procurement of materials, ensuring that they meet customer schedules, quality standards, and budgetary constraints., • Collaborate with Sales, procurement, and logistics teams to forecast material requirements based on sales forecasts and historical data., • Monitor material inventory levels and make recommendations to optimise stock, reducing excess and obsolete inventory., • Develop and maintain accurate material schedules, ensuring alignment with manufacturing timelines., • Liaise with suppliers/vendors to ensure the timely delivery of materials and resolve any supply chain issues., • Analyse inventory discrepancies and implement corrective actions to prevent shortages and excess stock., • Review material shortages, expedite orders, and adjust inventory levels to ensure uninterrupted production., • Maintain accurate records of material transactions and forecasts, and generate regular reports on material usage, inventory levels, and procurement status., • Maintain the gap between cost and sell by identifying opportunity for resourcing and defending requests for price increases, • Working with suppliers transport and internal teams to move product in the most cost effective way avoiding the use of express freight bringing goods in at the lowest landed cost. The Candidate We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. We require a strong understanding of Material Planning or a similar role across supply chain, Logistics or Manufacturing. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given. The successful candidate will be self-motivated, physically capable, and able to thrive in a fast-paced environment while meeting deadlines. Strong organisational skills, the ability to prioritise tasks, and a proactive approach to problem-solving are essential. Building and maintaining positive relationships with both internal and external customers is a key part of this role.

Operations Director unbranded company – up to £75/95,000 Midlands Want to be part of a fast-growing, unbranded pub company? This business is about building the team, growing your internal talent, it’s also but the bottom line but for them it’s the people that are KEY for them to be successful!! Do you have experience in quality, unbranded pubs? Pubs is key for this role A pub leader – on the hunt for new talent, This is a great pub company, stable and in growth running some great pubs, across the Midlands, this company has lots of great benefits and some very talented people in their team and is currently going through some exciting times, growth plans are strong. Fantastic customer service and a people-focussed business. The company is full of people that love food and understand the pub world – Cultural fit is KEY! The Operations Director Role As Operations Director, you will be overseeing the General Managers, you will be responsible all the sites, including different concepts and formats, founders supporting you. You will have experience in high quality food venues and have a strong operational background. You’ll be working alongside the Directors on brand standards, maintenance, HR, training, individual site management, customer feedback and financial performances, full P&L accountability. The Operations Director Candidate A proactive problem solver, I am looking for a passionate, inspirational hospitality leader who is looking to take that next step in their career. You must have that entrepreneurial flair, with an ideal mixture of having worked in both a structured, corporate business and a more independent-style business. You will be a food/wine/beer lover, with high standards and attention to detail but also fun, enthusiastic and hard working – a proven track record is key! This role is about the right person, having a passion for internal growth, being able to prove this at interview and selection process! P&L awareness is needed but they are looking for someone that is people focussed!! If you are keen to discuss the details further, please apply today or send your cv to Stuart Hills or call 0207 790 2666

Position: Customer Support Team Leader (Supply Chain) Location: Dudley, West Midlands Job Type: Permanent / Onsite My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Support Team Leader to head up the team in the UK head office! Role and Responsibilities – In this role, your main responsibility will be to lead the daily delivery of service activities, taking ownership for teams’ overall tasks and workload. Other responsibilities include: • Mentor and train the Customer Service team to meet expected service standards, • Collaborate with the Customer Service & Asset Manager to design, implement, and monitor team processes, • Analyse processes within the Service team and look to perform CI activities, • Manage a dedicated portfolio of customers in the UK region Experience or Qualifications – • Tenured experience in a customer service lead role managing a team, • Experience in logistics and/or supply chain is paramount!, • Understanding of customer centric principles and service centre environments, • Excellent soft skills to motivate, coach and lead a team to achieving success Benefits: • 25 days annual leave plus Bank Holidays, • Competitive Pension Scheme, • Annual Bonus Scheme, • Private Health Care Options Candidates who currently are a Customer Support Team Leader, Service Team Lead or Customer Service Supervisor may be suitable for this position. For more information regarding this Customer Support Team Leader role please contact Ben Herd on 01453 829523 or Omega Resource Group is acting as an Employment Agency in relation to this vacancy. Omega Resource Group is an employment agency specialising in opportunities at all levels within the Engineering, Aerospace, Automotive, Electronics, Defence, Scientific, Oil & Gas, Construction and Manufacturing sectors. For details of other opportunities available within your chosen field please visit our website ___ For details of other opportunities available within your chosen field please visit our website

Job Title: Account Support Manager Location: Birmingham (Tues – Thurs) Remote (Mon/Fri) Department: Commercial Contract: Fixed Term contract 12months, Full-Time (37.5hrs per week) PURPOSE OF THE ROLE Carl Zeiss Vision UK are recruiting an Account Support Manager based at Gas Street to provide dedicated support to vacant/absent territories within the ECP channel. Maintaining customer relationships by managing day-to-day accounts needs via teams and telephone channels and ensuring business continuity until a permanent manager is appointed or absent manager returns. The role also identifies and qualifies larger opportunities referring them to the Divisional Manager for further development. Key Deliverables: • Maintain agreed service levels and relationships with 95% of customers having virtual visits in line with aladin segmentation requirements., • Achieve 90% of the current average monthly sales performance for each territory., • Identity and pass 100% of high value opportunities to the Divisional Manager within 48 hours. Key Requirements of the role include: • Manage trading customers in vacant/absent territories to maintain service levels and customer satisfaction., • Conduct regular outbound and inbound calls, visits and email communication to address customer needs, resolve queries and promote relevant products and services., • Monitor account activity and proactively follow up on leads, orders and service issues., • Identify high-value opportunities and promptly refer these to the Divisional Manager for field engagement., • Be the key point of contact for customer(s), • Maintain accurate and updated records in the CRM system, ensuring all customer interactions and opportunities are logged., • Collaborate with the wider sales team to ensure a smooth transition when the permanent account manager is appointed/returns., • Provide timely reports and feedback on territory performance, customer concerns and potential risks to RM REQUIRED KNOWLEDGE & EXPERIENCE Must have: • Strong telephone and virtual communication skills with a professional customer focused approach., • Track record of managing accounts remotely and/or achieving sales or service targets., • Optical Industry knowledge, • Experience working within a team environment and supporting cross functional colleagues., • Competent in CRM systems and Microsoft office applications., • Commercial awareness and the ability to identify sales opportunities COMPANY OVERVIEW We’re ZEISS Vision Care UK, based in Birmingham; an exciting place to work, where individuals make a real difference every day. As part of the ZEISS group, we are an international leader in the field of optics, with over 34,000 employees across 50 countries around the globe. As the brand leader in lenses, we offer premium and pioneering products; innovation is at the heart of everything we do. Our brand enhances the lives and vision of millions of people around the world. In fact, 2 people every second put their trust in ZEISS lenses. We are proud of our heritage and have been at the forefront of scientific discovery and innovation since our creation in 1846. We are a foundation; this means we reinvest 12% of our revenue to fund research and education, supporting progress within the optical industry and across the community. We are more successful today than we have ever been, having celebrated double digit growth for the past ten years. We‘re not stopping here because we are focused on accelerating our growth even further, aiming to double our revenue by 2025. If you want to be part of making this difference, then ZEISS Vision Care UK is the right place for you! OUR BENEFITS • Salary benchmarked against the 400 biggest companies in the UK, • 10% Employer pension contribution (providing a 4 % employee contribution), • Commercial Bonus Scheme, • Private Healthcare, • Free ZEISS lenses for you and discounted ZEISS lenses for your friends and family

The Role My client is looking for a Depot Team Leader where you will be the key point of contact for day-to-day operations at the depot. You will coordinate the teams to ensure equipment is maintained, ready for hire, and delivered on time. This role suits someone who enjoys variety — managing people, scheduling work, ensuring repairs are completed on time, ensuring safety compliance, and maintaining excellent customer service standards. Key Responsibilities • Oversee daily depot operations, ensuring smooth coordination between all teams., • Supervise and support depot staff, • Ensuring all repairs are completed on time, • Plan and allocate workloads to meet hire and delivery schedules., • Ensure all equipment is prepared, inspected, and ready for customer hire., • Maintain high standards of housekeeping, safety, and efficiency within the depot., • Monitor stock levels, • Liaise with customers, suppliers, and internal departments to resolve issues promptly., • Support company policies, compliance, and continuous improvement initiatives. About You You will be a hands-on, proactive leader with depot experience who enjoys taking responsibility and working in a fast-paced environment. You will lead by example and take pride in maintaining a safe and efficient workplace. You will have: • Previous experience in a supervisory, or depot coordination role (preferably in the hire, transport, or construction sector)., • Strong leadership, organisation, and communication skills., • A practical, safety-first mindset., • Good computer skills and familiarity with scheduling or fleet management systems., • Ability to multitask and solve problems quickly. What We Offer • Competitive salary and benefits package., • Ongoing training and development opportunities., • Supportive, team-oriented workplace.

Dental Field Service Engineer Midlands; Birmingham, Coventry, Leicester, Derby, Nottingham and all Surrounding Areas An excellent opportunity for a Dental Field Service Engineer to join a well-respected market-leader in dental equipment, offering excellent product training and good potential for career development. £40K - £45K Depending Upon Experience + Company Vehicle + Excellent benefits package including Contributory Pension Scheme and Full and Comprehensive Manufacturers based Product Training The Company – Dental Field Service Engineer My client is one of the largest dental equipment suppliers in the UK, and offers a full and comprehensive range of products, including X-ray, Suction Devices, Autoclaves, Dental Chairs and all other associated dental equipment. They are trusted by dental practices and dental professionals throughout the United Kingdom to deliver first class product reliability and service. The Role – Dental Field Service Engineer Following expansion, they seek to recruit a customer focused and technically motivated Field Service Engineer, responsible for the service, repair, breakdown and maintenance of their range of dental equipment at dental practices in the Midlands area. Your Background – Dental Field Service Engineer To be considered for this exciting role, you must be able to demonstrate a strong background working in a customer facing Field Service Engineer role, or be an ex-HM Forces Engineer, with an electro-mechanical or electronic service background. Applications are also welcome from Service Engineers with dental equipment experience, as well as engineers that have worked with autoclaves, washer disinfectors, biomedical equipment or medical devices. Service Engineers with general electrical-mechanical skills are also encouraged to apply, as well as HM Forces Engineers with a REME, Navy or RAF background. You must have impeccable customer service skills and have the ability to remain confident and professional in customer facing environments. The Benefits - Field Service Engineer, Dental Equipment This is an excellent opportunity to join a world-class dental equipment organisation. You will be joining a national team of engineers who take great pride in their work and who aim to build upon long term relationships with customers. You will be continually challenged as you are exposed to new technologies. You will receive constant support and guidance from senior management and your technical knowledge will be furthered through training courses. For those with the desire, there are opportunities to progress your career into more technical specialist roles. In return, the successful applicant will benefit from first class product training, recognised by the industry, which will run on an ongoing basis as new products are introduced; including training on the latest technically advanced systems. A generous remuneration package is also guaranteed, including competitive salary of £35K - £45K, bonus, company vehicle, contributory pension scheme, phone and laptop, along with the opportunity to progress your career within a market leading organisation. This vacancy is being advertised by TRS Consulting Service Limited. The services advertised by TRS Consulting Services Limited are those of an employment agency and / or employment business.

Deputy General Manager- Aston Villa, Birmingham, Full-Time £55-60k + excellent benefits including healthcare, wellbeing support, 23 days' annual leave plus bank holidays, life assurance, meals on duty, and more. We’re looking for... It is all about taking full accountability for a great food and beverage experience, to match the client’s ambition, brand specifications and standards. A high-profile opportunity for a dynamic senior and inspirational hospitality professional, experienced in food and beverage delivery. We seek a real ‘people person’ and ‘foodie’, with rounded leadership skills and a focus on delivering consistency of quality and innovation to keep evolving the offering. Responsible for developing and delivering an exceptional food and guest experience. Critical to the success and reputation of the food and beverage operation is the leadership, selection, development, and retention of a well-trained team, of both fixed and variable team members. The Deputy General Manager will work closely with our client to qualify requirements and align closely with the venues brand vision, values, culture, and processes to enable the development and delivery of the food and drink strategy, driving changes to continually evolve and improve guest experience. Making Levy UK&I across the venue renowned for food and hospitality excellence, as befits its standing in the UK market. This is not a role for someone who wants to preserve the status quo, but if you have a passion for food and service, underpinned by evidence of the delivery of fresh ideas and operational excellence then you and the venue will shine. You will work with the General manager regarding commercial accountability, working with the Location Accountant to deliver accurate and timely forecasts and budgets, taking control of all operating costs, and continually analysing key performance data to identify opportunities for growth. Working with support teams within the wider Levy UK&I family, you will focus on continuous development and improvement, enhancing the guest experience, and increasing the commercial benefit to all partners. We are Levy Levy is about elevating experiences. We are a leading global hospitality partner, designing and delivering unforgettable guest moments that prioritise people and the planet. Trusted by some of the world’s most iconic stadiums, entertainment venues, and major events - including Wimbledon, Twickenham, Tottenham Hotspur Stadium, Edgbaston, the SEC and ExCeL London - we bring experiences to life with passion and precision. Our mission is to succeed the right way. From pioneering tech and seamless operations to show-stopping menus and exceptional service, we use insight and innovation to understand guests, improve the customer journey, reduce environmental impact, and support local communities. We are a passionate, diverse team of venue specialists dedicated to making the planet better for future generations. Deputy General Manager- The role The Deputy General Manager will be responsible for assisting the General Manager with overseeing all aspects of our catering services, ensuring the highest standards of food quality, service, and client satisfaction. The role will be instrumental in driving business growth, managing financial performance, and fostering a positive working environment for the catering food and beverage teams. Strategic Planning • Collaboration - Frequent liaison with our client and General Manager to agree strategy and direction of travel, developing and monitoring tactical plans to deliver., • Structured Approach - ensure that all activities have a clear purpose and measurable outcomes, with a disciplined and pacey approach to completion, including the review and application of lessons learnt., • External landscape - keep abreast of competitor activity and market trends which may impact your operation and make suggestions to evolve to ensure you keep ahead of the curve and at the forefront of the industry., • Projects - strong focus on collaboration with Client, Levy stakeholders and contractors to plan and deliver various capex and innovation projects. Operational Leadership • Ownership of the day-to-day delivery of consistent and exceptional product quality and service standards to achieve and ideally exceed department targets and grow our reputation for delivery legendary experiences., • Hospitality - Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team., • Consistency - Regular monitoring and development of each department to ensure that food quality, presentation, staffing reviews and consistent standards are maintained according to our Levy signature culture., • Liaison with Compass procurement, 3rd party suppliers and contractors to underpin effective product quality, service delivery and cost-effective margins., • Monitor and maintain the Health and Safety policy, process, and culture across the venue., • Brand - Operate and further develop consistently high brand standards within each area., • Communications - Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool., • Guest Focus - Champion the guest focused culture, continually sharing and acting on client and customer feedback., • Health & Safety - Lead the H&S culture and compliance across the venue. Client Relationship Management • Build and maintain strong relationships with clients to understand their catering needs and preferences., • Collaborate with clients to plan and execute successful events, meetings, and functions., • Address client concerns promptly and work towards continuous improvement of services., • To support with client with their wider initiatives / WITY criteria (related to catering)- including community engagement. People • Structure - work with the General Manager and People Business Partner to agree and sign off appropriate organisational structures to flex resourcing between fixed and variable workers across all departments and with appropriate factoring to address extended and weekend operating hours., • Be the People Signatures owner for the Venue., • Appoint, lead, and manage the permanent team to ensure consistent and effective operational delivery., • Sourcing and deployment - ensure that effective and robust recruitment plans and processes exist to source and deploy large volumes of casual workers per differing event requirements., • Culture - Work closely with the management team to develop and sustain a high level of team energy and engagement, focused on great food and hospitality., • Review and Develop - Conduct regular performance reviews and talent management / succession planning activity, based on agreed and measurable GPI’s as part the Growth Performance Strategy (GPS)., • Oversee and drive the training plan and activity with your Heads of Departments, • Communications - ensure effective team communication flows (in all directions) throughout the venue., • Reward and recognise - Recognise and celebrate success. Ensure consistent and objective salary and bonus arrangements are in place., • HR compliance - work closely with the HR team and HOD’s to ensure complete and consistently effective adherence to all legal obligations. Financial Management • Financially accountable for all costs and profitability of the venue, actively working with the Location Accountant to deliver accurate and timely forecasts, budgets, and P&L’s, • Cost Management - Be in control of all operating costs, constantly looking for more efficient ways to operate. Implement cost-control measures without compromising on quality and service., • Data focus - Utilise data modelling created by E15 Insights, to monitor, challenge and drive systematic change, by driving efficiency and growth within your venue., • Key analytics - frequent review of Growth Performance Scores to identify opportunities for growth/ remedial actions, with tactical plans in place to address., • Commerciality - ensure competent levels of commercial understanding and awareness through Line Managers and their teams. Sales and Business Development • Drive business growth by identifying and pursuing new catering opportunities., • Work closely with the sales and marketing teams to promote catering services., • Develop and maintain relationships with key clients to secure repeat business. Menu Planning and Development • Product development - Liaising with culinary and marketing specialist colleagues to implement continuous product development and drive increased spend per transaction., • Stay current with industry trends, technology, and best practices to continuously innovate and elevate operational performance., • Ensure menu compliance with dietary restrictions, health, and safety standards. Quality Assurance • Establish and enforce quality control measures for food preparation and presentation., • Conduct regular inspections to maintain cleanliness, hygiene, and safety standards., • Implement continuous improvement initiatives based on feedback and industry trend HSE • Maintain a safe and compliant working environment by enforcing health and safety regulations and best practices., • To personally demonstrate that you take responsibility for your own health and safety and that of others., • To ensure that silver and gold HSE standards are delivered and maintained in your area of business., • To comply with all Compass and Levy Health and safety documents and legislation., • To attend and comply with any training for Health and Safety, Food Safety etc. What we’re looking for • A naturally confident leader, with senior management experience to inspire large operational teams to deliver results - min 5 years’ experience at F & B senior level., • Confidently able to manage a mixed portfolio of outlets and business functions., • Senior management presence to engage with Client, peers, and functional specialists., • Passionate about people - building and developing teams., • Positive and passionate focus on food - a natural flare for hospitality., • Experienced in leading the implementation of projects and change programs., • Comfortable working within brand guidelines to deliver results., • Excellent communication skills - able to influence all stakeholder levels., • Experience of working with a client group., • Previous P&L accountability and evidence of commercial nous., • Exudes confidence, energy, and charisma., • Can effectively switch between being the leader and a team player according to the situation at hand., • Structured approach but also demonstrates flexibility and agility., • Calm and resilient. Not deterred by an’ unforeseen challenge’, • Problem solving skills., • Willing to work evenings and weekends as required. What you’ll get in return • Competitive salary with bonus and full company benefits, • 23 days' annual leave plus bank holidays, your birthday off, and a holiday purchase scheme, • Healthcare & wellbeing: Aviva Digicare, Medicash (dental, optical, therapy treatments), • Mental health support: 24/7 Employee Assistance Programme, • Family benefits:, • 2 days’ additional leave after returning from maternity leave, • Day off for your baby’s first birthday, • Enhanced family leave, • Perks & discounts:, • Shopping, entertainment, and travel discounts, • 20% off Nuffield Health and 10% off PureGym memberships, • Financial wellbeing:, • Pension scheme, • Life Assurance, • Preferred rates on salary finance products, • Development opportunities:, • Professional subscriptions, • Ongoing training and structured career pathways, • Meals on duty included Why Join Us? Levy UK & Ireland is part of Compass Group, the world’s largest catering company, and a vibrant leader in hospitality. We believe in celebrating individuality and building inclusive teams where everyone feels they belong. Our diverse team fuels creativity, innovation, and excellence. We are proud to be an equal opportunities employer and welcome candidates from all backgrounds to join us in creating a supportive, empowering workplace where everyone can thrive. Together, we create unforgettable experiences - and shape the future of hospitality.

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for 14Forty on a full time basis contracted to 40 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you bring your passion and culinary skill to 14Forty? Here's what you need to know before applying: Your key responsibilities will include: • Preparing delicious, high-quality food that delights our clients and customers, • Overseeing and implementing menu changes, • Identifying opportunities to improve our food services, • Listening and acting on customer feedback to consistently improve our food services, • Supporting with the creation of new menus and creative food concepts, • Representing 14Forty and maintaining a positive brand image, • Monitoring inventories to keep our kitchens well-stocked, • Overseeing kitchen cleaning responsibilities to maintain hygiene standards, • Be passionate about great-tasting food and exceptional customer service, • Hold a City & Guilds 706/1 & 2 or NVQ equivalent, • Have experience supervising a team, • Have experience in a similar Chef role, • Hold a Food Hygiene certificate Job Reference: com/1310/G20201/52655726/R/BU #14Forty Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people’s lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. Job Summary Lead the Occupational Health (OH) function, aligning it with business objectives, our overall wellbeing strategy and colleague needs. Develop and maintain a customer centric and quality service, that balances employee health with organisational priorities and ensure compliance with policies, clinical regulation and legislation, leveraging technology to deliver efficient and effective OH services. Subject matter expert that partners with the organisation to assess, target, and mitigate relevant workplace health risks. Champion wellbeing across the organisation, creating health and wellbeing content and resources that are accessible, relevant and effective across our diverse employee groups, equipping managers to handle occupational health conversations effectively. A critical role ensuring our colleagues are supported in safety, physical, financial and mental health, from day one and throughout their journey with Maximus. Salary: £70,000 - £80,000. Home based with travel once a quarter to team meetings. Benefits include: • 25 days annual leave, • Holiday trade scheme, • Flexible benefits, • 9% combined pension We are happy to consider part time hours or other flexible working. Essential Duties and Responsibilities • Develop and implement a proactive insourced occupational health strategy ensuring a balance between colleague wellbeing and business needs. Create and drive a customer-centric and relevant service, prioritising simplicity and accessibility for our diverse colleague groups. Oversee the design of a streamlined process that enables colleagues to access the support required to remain in or return to work., • Establish effective controls, clinical governance frameworks, and policies to manage workplace health risks. Ensure policies are embedded effectively and comply with employment law, health and safety regulations and clinical statutory regulatory bodies. Implement and embed best in class Occupational Health standards and accreditations. Ensure effective audit frameworks and clinical governance are in place and audit recommendations are embedded. Remain updated on changes in legal and regulatory requirements and update policies accordingly., • Lead and manage a team of OH advisors, ensuring successful execution of all occupational health operational activity across pre-employment screening, DSE assessments, night worker assessments and management referrals. Ensure a customer centric, consultative service, with comprehensive reports that comply with legislation, standards and accreditations and balances colleague wellbeing and business need. Develop team capabilities through ongoing training, mentoring, and professional development. Monitor team performance against KPIs to ensure timely, accurate, and professional service delivery. Support with the hands-on delivery of the OH service., • Lead initiatives that assess, target, and mitigate relevant workplace health risks. Partner with the wider wellbeing, people team and operational leaders, to monitor, evaluate, and address key health trends affecting the workforce. Monitor and evaluate OH programmes to measure their impact on employee health, engagement, absence and business outcomes. Provide regular MI and data to keep stakeholders informed and support decision making., • Champion a wellbeing culture across the organisation, developing evidence-based content and resource to educate and raise awareness of health and wellbeing services and reduce stigma around mental and physical health. Working closely with the wider wellbeing and engagement team to deliver impactful messaging and regular cadence. Equip managers with the necessary tools, training, and knowledge to handle Occupational Health conversations effectively and enhance manager capability in identifying, addressing, and resolving workplace health concerns. Bring together communities to share health risk mitigation and best practise., • Build and maintain external networks with occupational health professionals, industry bodies and thought leaders to stay at the forefront of industry best practise, trends and innovations to continuously enhance our wellbeing initiatives and effectiveness. Take ownership of personal clinical learning and professional development, reflect on professional practice and seek feedback to continually improve the quality of OH services provided. Maintain professional registration and meet the requirements for continued professional development (CPD) as outlined by the appropriate governing body., • Embed and manage Occupational Health technology systems. Ensure streamlined processes, accessibility, and provide actionable insights. Maintain data integrity and security, ensuring compliance with relevant laws and standards. Leverage technology to monitor health trends, risks, and the effectiveness of OH interventions and drive continuous improvement in OH technology to meet evolving business and colleague needs. Key Contacts & Relationships: Internal Wellbeing Safety Engagement Talent and development Culture People Clinical standards Audit and risk Business Leaders Colleagues External Relevant regulatory bodies - NMC, GMC, HCPC Institution of Occupational Safety and Health (IOSH). Health & Safety Executive (HSE) and Local Authorities Accreditation assessment bodies Society of Occupational Medicine Faculty of Occupational Medicine Key suppliers Customers External occupational health networks. Qualifications & Experience Essential • Degree or professional qualification in Occupational Health, • Professional registration with NMC, HCPC or GMC, • Experience of long-term health condition management within HR Policies / Employment Law, • In-depth knowledge of occupational health regulations, policies, and best practices., • Experience in identifying and addressing key health risks within the workplace to improve absence and attrition, • Proven leader, able to build high performing teams to deliver a quality and effective OH service, • Demonstrable experience in managing pre-employment screenings, management referrals, and follow-up processes., • A customer-centric mindset, prioritising the needs of both colleagues and business, • Excellent relationship skills and able to engage with individuals at all levels, • Ability to manage multiple projects and initiatives, working cross functionally to deliver positive outcomes, • Able to use data and technology to monitor initiatives and drive performance Desirable • Previous experience of embedding SEQOHS or similar accreditations, • NEBOSH Diploma or equivalent Health and Safety qualification, • Membership of the Institute for Occupational Safety & Health (IOSH) Individual Competencies • Leadership, • Communication and stakeholder engagement, • Collaboration, • Data analysis and interpretation, • Problem solving and decision making, • Innovation, • Influencing, • Growth mindset, • Strategic thinking and planning, • Care and empathy, • Report writing, • Organisational skills, • Openness to feedback and continuous improvement in professional practice. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

A strategic leader driving growth and excellence across our Sales, Account Management, and Customer Service teams. Manage and develop a team, including two-line managers, across Sales, Account Management, and Customer Service.

Our hotels never sleep and our first-class customer service never stops. As our Night Team Leader you will play a crucial role in ensuring that your team delivers exceptional service throughout the night. With hotels and leisure clubs Aberdeen to Bournemouth and more opening soon, we rely on you to

My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Service Team Leader to head up the team in the UK head office!. Position: Customer Service Team Leader.

Store Manager – Premium Fashion & Occasion wear Location: Birmingham City Centre Salary: Up to £33,000 + Commission + Excellent Benefits Contract Type: Permanent/Full Time What you get in Return • Salary of up to £33,000 + Commission, • Retail Discounts, • Holiday Buy Scheme, • Real work life balance Do you have a passion for styling that goes beyond trends? Are you the kind of person who loves helping customers find the outfit for life’s most unforgettable moments? We’re looking for a Store Manager for our clients NEW STORE OPENING who thrives in a premium fashion environment someone who leads with heart, understands the power of personal service, and knows how to create a shopping experience that feels truly special. Whether you’re already managing a store or you’re a standout Assistant Manager ready to step up, this is your opportunity to lead a team where style meets substance. Why This Role is Different • Join a highly respected British fashion brand, known for quality, elegance, and exceptional service., • Lead a team of passionate stylists in a beautiful, high-touch retail environment., • Enjoy brilliant benefits, career development, and the chance to shape a store that’s all about meaningful customer connections. What We’re Looking For • A confident, fashion-forward leader with experience in luxury, occasion wear, or premium accessories., • Someone who believes sales come through service you listen, guide, and make every customer feel seen and celebrated., • A commercially aware manager who can interpret data and drive performance., • A mentor who can build a strong, supportive team culture, where confidence and creativity thrive., • A visual perfectionist who understands the importance of presentation, detail, and atmosphere. A day in the life of a Store Manager • Lead and inspire your team to deliver attentive, consultative service—think personal styling, not transactional selling., • Create a store environment that’s elegant, welcoming, and emotionally engaging., • Handle customer queries with warmth and professionalism—especially during those once-in-a-lifetime purchases., • Maintain high standards of store presentation and operational excellence., • Support your team’s growth through coaching, feedback, and development., • Monitor performance and take action to drive results., • Ensure all Health & Safety procedures are followed to the highest standard You’ll Be Perfect If You… • Have experience in fashion, occasion wear, or premium retail., • Are confident, approachable, and love helping people feel their absolute best., • Understand that great service is the key to lasting customer relationships., • Are ready to take ownership of a store and lead it with elegance and energy. About the Brand Our client is a well-established high street name with a strong reputation for quality, service, and style. With exciting growth plans and a loyal customer base, this is a brand that’s going places, and you could be part of the journey. Apply Now This Store Manager role is managed by McCarthy Recruitment, an award-winning recruitment agency that’s passionate about helping you find your perfect fit. Visit us online to apply or find out more: Web: LinkedIn | Facebook | Twitter: McCarthy Recruitment McCarthy Recruitment and our clients are equal opportunity employers. We celebrate diversity and are committed to creating an inclusive environment for all.

We have an amazing opportunity to represent the industry leading K Rend and Weber brands as an Area Sales Manager. Your aim is to deliver profitable growth across our range of renders through development of predominantly contractor and distributor pull through business, alongside maintaining specifications from our partners and housebuilders. This exciting new opportunity is part of Saint-Gobain Exterior Solutions (SGES) which is the new business unit for Kilwaughter and Weber. You’ll be a practiced salesperson who is highly customer focused, able to anticipate and adapt to customer needs and expectations and develop and maintain customer relationships. This role will suit someone who is tenacious, proactive and determined in selling alongside technical competence and relationship building to successfully identify opportunities and manage the area sales activity. You will be covering an area that includes the West Midlands and North Wales regions. You will live on the patch and be willing to travel frequently. What we’re looking for: • Distribution, Contractor and Project Sales experience, • Experience of managing and securing projects via Housebuilders, Contractors and Distributors / Merchants, • Ability to build strong and trusted relationships with key stakeholders in our customer network, • Able to demonstrate a 'Value Selling' approach, • An excellent communicator, • A commitment to providing an industry leading customer experience and ensuring high levels of customer satisfaction Key Accountabilities: • Responsible for the delivery of annual revenue and profit margin targets with your area and cluster responsibility, • Ensure consistent activity with national housebuilders (regional offices) in line with service level agreements, and support where required regional housebuilders to drive sales/ opportunities in the region, working in partnership with the National Accounts Team, • Identify and qualify new potential customers and opportunities that will drive SGES sales, reinforcing the customer network for the area across the product portfolio and increasing market share, • Identify and secure discretionary (unspecified) sales opportunities with contractors and distributors/merchants, following leads and enquiries. Utilise commercial and technical support where necessary and share specifier contact information with relevant internal stakeholders, sharing leads across SGES for wider brand exposure Are SGES and Saint-Gobain inclusive employers? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we’re always open to new ways of working. Everyone has different needs and commitments. We’ll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can’t promise to meet every request when we’re recruiting. But we do promise to listen. If you match our criteria, we will be in touch to discuss your experience and more about you as a person, we look forward to hearing from you!

• Join a global manufacturer of battery powered garden products, • Work with the Aftersales Manager to further improve the customer experience, • Travel to meet UK customers and to sales meetings in Europe Job Description: After Sales Coordinator £32,000 + company van, matched pension contribution to 5%, 25 days holiday plus statutory days, mobile, laptop This is an exciting role for an Aftersales Coordinator to join a manufacturer of battery powered garden machinery and provide support to UK trade customers. The role will involve managing after-sales service requests, warranties, and technical support for distributors, resellers, and end users. Based in Birmingham, the position is primarily office-based with the option of hybrid working and occasional travel across the UK and Europe. Key Responsibilities: • Manage customer aftersales service requests and warranty claims., • Provide technical support to sales teams, distributors, and end users., • Deliver product training and technical presentations for partners and customers., • Support after-sales policies and ensure customer satisfaction., • Handle customer calls, disputes, and technical questions professionally., • Collaborate with sales managers and contribute to spare parts forecasts. About the Company: You will be working for a global leader in battery-powered garden products that launched in the UK three years ago. The company supplies groundscare professionals via a national network of appointed dealers and it is these dealers that you will support in order to maximise mutual success. Candidate profile: After Sales Coordinator We are looking for a customer service professional or experience in technical support in a product led environment (e.g. garden power, agriculture, automotive, machinery). Applicants will need to demonstrate: • A technical understanding of battery-powered equipment., • Expert customer service skills, • Excellent communication and interpersonal skills., • Strong organisational and time-management abilities., • Competence in SAP, Microsoft Office, Outlook, Teams, Salesforce., • Problem-solving and conflict resolution skills., • Team player with patience, empathy, and adaptability. Salary/Benefits Information: £32,000 + company van, matched pension contribution to 5%, 25 days holiday plus statutory days, mobile, laptop Contact: Nick Hester Job Reference: NH/98198 Candidate care: By responding to this advert you consent to Cavendish Maine processing the personal data included within this application. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Should you not hear from us within 3 working days please assume your application has been unsuccessful on this occasion. Please be advised that if unsuccessful for this role we may keep your details in our hold file, during which time you may be contacted for other suitable vacancies. If you do not want us to do this please call us to advise. In the meantime, we would like to thank you for your interest in Cavendish Maine.

Jewellery Quarter Bullion – Head of Sales & Customer Service Location: Birmingham, Office-based Contract: Full time, permanent Salary: up to £70,000 + 30% bonus Package & Benefits • Salary: up to £70,000 depending on experience, • Bonus: up to 30%, • 33 days holiday (option to buy up to 5 additional days), • Private healthcare and life cover, • Employee and store discount, • Onsite Gym Office-based at our Birmingham Head Office; visa sponsorship is not available About Jewellery Quarter Bullion We’re passionate about gold and silver investment—making it simple for customers across the UK and Europe to buy, sell, and store bullion securely. As the UK’s leading online bullion dealer with £400m+ turnover, our brands (BullionByPost.co.uk, Gold.co.uk, and others) are trusted by thousands of investors. You’ll join a fast-paced, high-growth business with a market-leading online presence, and lead the continued evolution of our e-commerce success story. Role Overview This senior leadership position sits within the BullionByPost management team and is responsible for leading the Sales, Account Management, and Customer Service functions. The Head of Sales & Customer Service will manage around 20 employees, including two direct line managers, overseeing all customer-facing activity across UK and international markets. We’re looking for a strategic, commercially minded leader who can deliver sales growth while maintaining exceptional service standards. You’ll work closely with the senior leadership team to refine our sales and service strategy, drive efficiency, and enhance how we attract, engage, and retain customers. This role is ideal for a leader who leads by example, combining a hands-on approach to sales and operations with strategic vision. You will set the standard for excellence in customer interactions, demonstrating what ‘great’ looks like on the phone, and confidently guiding the team through change as the business continues to scale. Key Responsibilities • Lead, coach, and develop the Sales, Account Management, and Customer Service teams., • Design and implement a Sales & Customer Service strategy aligned to business goals and customer expectations., • Drive performance through effective use of data, KPI frameworks, target incentives and regular coaching., • Strengthen the Account Management function to build lasting relationships with high-value and repeat customers., • Collaborate with Finance, Marketing, and Compliance to enhance communication and process efficiency across departments., • Oversee recruitment, onboarding, and training to maintain a high-performing team culture., • Act as a senior escalation point for customer issues, ensuring prompt and professional resolution., • Champion the voice of the customer in senior management discussions, using insight to inform strategic decisions., • Lead process improvement and technology adoption initiatives to enhance operational capability. Skills & Experience • Proven experience leading Sales and/or Customer Service teams in a fast-paced, commercial environment., • Strong strategic and operational leadership skills, with the ability to translate strategy into clear, deliverable plans., • Experienced in managing multi-layered teams — including developing and coaching line managers., • Confident using data and KPIs to measure performance, drive improvement, and inform decisions., • Demonstrated ability to build strong, trust-based relationships across departments and with senior stakeholders., • Experienced in E-commerce, Financial Services, or high-value product sectors (bullion, luxury goods, or similar) would be ideal., • Excellent communicator with a track record of motivating and inspiring teams., • Comfortable leading through change, improving processes, and embedding new ways of working., • Analytical, commercially focused, and naturally collaborative., • Calm, professional, and decisive — able to handle complex situations with empathy and authority. Why You’ll Love It Here • You’ll join a high-performing, growing business with a £400m+ turnover and a proven record of success., • You’ll have the autonomy and influence to shape the Sales and Customer Service strategy for one of the UK’s leading bullion brands., • You’ll lead a passionate team who care deeply about delivering an exceptional customer experience., • You’ll work alongside an experienced, supportive Senior Management Team that values innovation and collaboration., • You’ll make a visible impact — your ideas and leadership will help take the business to its next phase of growth., • You’ll be part of a culture that rewards curiosity, ownership, and excellence., • You’ll be trusted, respected, and valued for the difference you make every day. About You You’ll be an experienced senior manager or head of department, confident in leading large teams and shaping commercial direction. You’ll thrive in this role if you: • Have significant leadership experience in Sales and/or Customer Service within E-commerce, Financial Services, or high-value retail., • Possess strong strategic and operational leadership skills, with a record of driving performance and engagement., • Are confident using KPIs, metrics, and customer insight to guide decisions., • Have experience managing and developing line managers and emerging leaders., • Excel at building relationships across departments and leading through influence., • Are calm, decisive, and empathetic under pressure., • Have strong communication skills and an analytical, commercially focused mindset. Ready to Apply? If this role sounds like a good fit, we’d love to hear from you. We’ll review all applications and be in touch to discuss next steps with shortlisted candidates. Application Deadline: 31st October 2025 At JQB, we champion diversity, promote equal opportunities, and support flexible working. We encourage applications from all backgrounds — you’re welcome here.

Recruitment Team Leader – Education SEND £31,750 - £43,950 + uncapped commission and bonus Birmingham, B32TA Are you motivated by success? Do you have experience in leading a team of Recruitment Consultants/Resourcers to help reach targets? Do you have a confident and resilient personality? TeacherActive are one of the leading providers of supply teachers and teaching support staff in the UK. We have a reputation for great quality and service and have been operating for 20 years. We have been recognised as one the best places to work in 2024 by the Sunday Times! We also recently won 3 awards at the UK Employee Experience Awards 2024! As part of our growth strategy, we are recruiting for a SEND Team Leader in Birmingham. The Benefits: 🧑‍🏫The most effective training and coaching programme in the industry, you will be working in a supportive, friendly, fun environment focused on your success 💰Uncapped commission with no threshold on own billings 💸Branch performance related bonuses 🧑‍🎓Fantastic career and promotion opportunities, we are a fast moving and performance-orientated business with excellent rewards 📈Continuous development in our Leadership Development Group ☀️Reduced working hours in school holidays 🏖️28 days annual leave plus bank holidays which increases with length of service. Plus an extra day’s annual leave on your birthday and life admin day! 🏥Private health care and life insurance 💪Discounted Gym Membership and high street discount 🥳Company run functions that celebrate success 🥂Champagne Fridays The role of a Team Leader: As a billing Team Leader, you’ll be responsible for a team of successful Consultants and Resourcers, with the full support and guidance working alongside the Branch Manager. This is a billing role, so you will need to have a successful track record of agency recruitment and ideally have some team leader experience in education or social care agency recruitment. Key skills required: • Essential - Previous 360 recruitment experience leading a team in Education or temporary recruitment, • Proven track record of exceeding KPI’s and targets, • Ability to drive strong activity levels, • Previous work within a high compliance sector, • Strong customer service and sales skills, • A high standard of written and oral communication skills, • Proactive work with central support teams, • Outstanding organisation skills and strong attention to details You will thrive from leading by example and will be responsible for driving this successful branch to its full potential. It is important that you possess the skills to motivate, inspire and develop a team. If this is something you are interested in then please feel free to reach out to me for a confidential discussion. Georgia - Talent Acquisition Consultant 0121 200 4988

As a Department Manager you will: • Be responsible for the own bought and concession department and strategy (including payroll), identifying opportunities and risks using external market trends and competitor insights, • Support the concession businesses in your department by working closely with the Concession Manager to support and set improvement targets, resolve issues that may arise, • Motivate the team to exceed sales targets by developing skills in product knowledge, cross category selling, after sales service and awareness of other services within Selfridges, • Manage and lead your team giving regular feedback and coaching. Recognising both talent and development areas, you will create unique plans to progress your team using the tools available, • Act upon information and feedback from across the business e.g spotlight, engagement survey and team member feedback to name a few, • Ensure that the department is fully compliant with trading standards, health and safety legislation and all store operating procedures, • Achieve stock loss KPI through effective management of procedures, stockless action plan and team member training, • Liaise and influence VM and B&M team to seek ways to improve visual presentation, stock holding and relay customer feedback, including best and worst sellers, • Keep consistently high standards in your department through the completion of daily floor walks and checks, following up on required improvements A bit about you: • Commercially minded. Understanding the numbers, you have a plan to achieve sales targets, realise the importance of managing stock levels and are reactive to external factors that may impact performance, • Collaborative. Building relationships is one of your strengths. Whether it’s with your team to drive performance, your concession partners to initiate positive change, or with the wider Selfridges community, you realise the importance on working together, • A retail expert. Accustomed to working in customer focused, fast paced/high volume environments, you bring both passion and knowledge to support your team. Generating ideas and implementing plans to develop business opportunities, • A good communicator. Your friendly and confident manner is appreciated by customers, team members and stakeholders alike, • A leader. Motivating and inspiring your team to deliver exceptional service and meet sales targets. You understand the importance of leading by example and provide coaching to drive performance and change, • Adaptable. Prioritising is one of your skills and you know how to keep you team calm and focused in times of change, • Proactive. Planning for the weeks, months and season ahead from floor cover, events, stock and many more, you truly own your business area and take responsibility for ensuring its success #LI-CS1

Branch Manager – Birmingham (Solihull) Salary: £60,000 + car allowance + benefits +Industry leading Bonus Office-based leadership role | Global logistics business | Pivotal opportunity This is a rare and career-defining leadership opportunity. For the first time in over a decade, our client’s Birmingham operations team is seeking a new Branch Manager. This is a high-profile role, reporting directly into the Head of Commercial Operations and working closely with the UK Managing Director. The successful candidate will inherit a well-established branch team and will be responsible for leading operations across freight forwarding (import & export), road freight, and customs brokerage. This is more than just an operational management role – it is about driving growth, inspiring people, and shaping the future of the Birmingham branch. What we’re looking for We are seeking an experienced and ambitious logistics professional with the following qualities: • Operations expertise – extensive knowledge of international freight, road transport and (ideally) customs brokerage, • Commercial edge – comfortable generating sales leads, nurturing client relationships, and supporting business development initiatives, • Inspirational leadership – proven experience in leading, mentoring and developing multi-generational teams, • Change-oriented mindset – energetic, resilient, digital-savvy, and ready to implement improvements and embrace transformation Key responsibilities • Lead, coach and develop the branch team, building a collaborative and high-performing culture, • Drive branch profitability, with full P&L responsibility, • Deliver operational excellence and outstanding customer service, • Build strong customer and supplier relationships to support business growth, • Champion digital tools and solutions to enhance efficiency and integration, • Represent the business externally at industry events, customer meetings and supplier negotiations What’s on offer • Salary: c. £60,000 p.a., • Industry Leading Bonus structure, • Car allowance, • Benefits: private medical option, pension (7.5% employer contribution), death in service, Perkbox, EAP, online GP, Specsavers scheme, workplace nursery provision, cycle-to-work and tech benefits, long service & performance awards, • Working pattern: Office-based, Monday–Friday (37.5 hrs, 9:00–17:30), • Free parking at all sites This is a challenging and rewarding opportunity for a leader who thrives under pressure, can balance multiple priorities, and who genuinely believes in people, performance, and progress.

If you are a good communicator and team player with a tenacious ‘can do’ attitude along with a love for business you could be a great fit to be our Regional BDM for the West Midlands region STOP READING NOW if you do not want to be the best sales person you can be, are afraid of picking up the phone or shy away from asking the tough questions when your qualified prospect is procrastinating on taking action. GREAT …. you're still reading! BBX is a global leader in our field, operational in 14 countries and a 30 year pedigree. We serve micro and small enterprise businesses with a unique marketing / payments platform that enables businesses to fund purchases by pledging their goods/service instead of using their cash reserves … enabling the user to conserve cash, guarantee themselves extra customers, and build profits - a great facility in today's challenging business environment. The successful candidate would become the "face" of BBX in the region and tasked with increasing the customer base which involves presenting to business owners / directors over a phone / zoom call / F2F meetings, showing how our BBX platform can deliver guaranteed growth, improved cash flow and boosted profits. Key skills required are: • Good communication, presentation and listening skills, • Understanding of business, • Tenacity, • Eagerness to learn and excel We offer full initial and ongoing training, a positive ‘team orientated’ environment and un-capped commission orientated remuneration package with OTE rising above £80k and six figure incomes achievable as a sales franchisee. As an international organisation the role also has great career prospects which include overseas opportunities. Apply via this job link with CV for an immediate interview. See Matthew's Linkedin profile at linkedin.com/in/matthewdenisharding

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Role Overview: Responsible for the servicing and repair of ASHP systems within residential properties. This role requires a reliable professional with detailed knowledge of renewable energy systems who can manage complex problems effectively, communicate proficiently, and adapt smoothly to changes. Key Responsibilities: Repair and maintain renewable heating systems in residential buildings Perform routine maintenance on heating systems to ensure optimal performance Diagnose and troubleshoot heating system issues Collaborate with other other team members to complete projects on time Provide excellent customer service and address client concerns Ensure compliance with industry regulations and safety standards and maintain accurate records of service activities and report on system performance Skills & Experience NICEIC Air Source Heat Pumps (essential) NICEIC Water Regulations qualification (essential) NICEIC Unvented Water Systems G3 qualification (essential) NICEIC Energy Efficiency Qualification (essential) Valid UK driving licence (essential) Solar Thermal experience is desirable but not essential Proven, practical experience as an ASHP Renewable Heating Engineer Technical understanding of renewable systems and an understanding of technical aspects of energy and environmental efficiency Strong problem-solving skills and the ability to work independently A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £38,000 - £41,000 depending one experience per annum Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance 20 days + Bank holidays (service based increasing holiday scheme) Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) Bike2Work Scheme EV Car Scheme Employee engagement events and Employee Voice programmes Strong opportunities for career growth and development Sureserve Legends celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact . Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks. TPBN1_UKTJ

Stairlift Engineer jobs in Birmingham England at Stannah join the team! Are you a qualified Domestic Engineer with Stairlift and home lift experience looking for a job at a market-leading family-run business? Stannah, a global leader in the lift industry, is looking to recruit a qualified Stairlift Engineer. This is a great opportunity for someone with experience working within the lift industry to develop their skills and experience as this role will involve working on the domestic side. The ideal Stairlift Engineer will have proven experience as a Stairlift Engineer or Domestic Engineer within the lift industry, and you must have at least a NVQ level 2 in Lift Engineering or equivalent . This job is to cover a route across Telford, Cannock, Wolverhampton and Birmingham Working Hours: 0800 to 1645 Mon- Thurs and 0800 to 1545- Fri Why Join Stannah: Stannah is a renowned name in the lift market, recognised for innovation, safety, and a commitment to quality.You will receive an attractive standby allowance and call-out payment on top of a competitive base salary.Our benefits include a profit share bonus scheme, life assurance, matched contribution/salary sacrifice pension, Discount Rewards Scheme, and Simply Health Cash Plan to help cover your health expenses.25 days holiday, plus bank holidays plus the option to purchase additionalOpportunities for career growth and advancementYou'll have the autonomy to manage your service route, covering servicing, maintenance, and repairs on a wide range of stairlifts, with hoists and home lifts equipment Stairlift Engineer Responsibilities: Conduct maintenance, repair, and call-out visits on a wide range of stairlifts, hoists and home liftsEnsure high-quality service and safety standards.Perform effective risk assessments and maintain site log cards.Participate in our on-call rota, receiving additional standby allowance and call-out payment on top of a competitive base salary. Stairlift Engineer Requirements: An NVQ level 2 in Lift Engineering or equivalent preferred but we will train to the NVQ level 2 for the right candidate.Proven experience as a Stairlift Engineer or Domestic Engineer within the lift industryA valid UK driving licence.A passion for delivering excellent customer service. If you have a Stairlift engineering background, including an NVQ 2 in Lift Engineering or equivalent we want to hear from you! Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence. Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services. Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities. We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business. We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! Benefits Include: Market Aligned Salary, paid on a monthly basisProfit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits25 days holiday, plus bank holidaysHoliday scheme to buy extra days’ annual leavePension Scheme. Matched contribution/salary sacrificeSimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and moreLife Assurance SchemeLong Service award scheme, with holiday benefitCompany Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and moreEmployee Assistance Programme. A workplace initiative to support and enhance well-beingCompany Vehicle with the option to pay for private use We reserve the right to close this vacancy early if we receive high numbers of applications for the role. #MandRBirmingham PandoLogic. Keywords: Equipment Engineer, Location: Halesowen, ENG - B62 8BH

Bank Holidays; Laptop; Phone; Flexible working; Work from home; Supportive team with a positive culture; Exciting growing company.Our client is a fintech leader powering two of the UK s top finance platforms, with a reputation for innovation, seamless customer experience, and award-winning service (

The role provides technical desktop and field engineering assistance to the National Desktop & Field Team Leader, the wider Customer Service Centre (CSC) and National Counter Terrorism Policing ICT Project teams, in the daily management of hardware related issues and requests. Provide technical desk

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Take and deliver food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues. We are looking for an experienced Food and Beverage Team Leader to work on a part-time basis at Hilton Birmingham Metropole's destination B

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Other responsibilities include: Mentor and train the Customer Service team to meet expected service standards Collaborate with the Customer Service & Asset Manager to design, implement, and monitor team processes Analyse processes within the Service team and look to perform CI activities Manage a d

The Role As Service Team Leader, you will be responsible for coordinating and supervising the workshop and field service teams to ensure all hire equipment is maintained, serviced, and ready for hire. My client is looking for an experienced and motivated Service Team Leader to take charge of our se

Candidates who currently are a Customer Support Team Leader, Service Team Lead or Customer Service Supervisor may be suitable for this position. My client, a logistics leader with world renowned recognition, are on the hunt for a Customer Support Team Leader to head up the team in the UK head office

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We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

Proven experience in a sales or service leadership role, ideally within estate agency, conveyancing, or property services. What will you be doing as Customer Onboarding Specialist Team Leader. Get notified about new Customer Team Lead jobs in.

As a Customer Team Leader, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performi

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At Service Express, our Operations Team Leaders are at the heart of our 24/7 Command Centre in Bedford, making sure our systems run smoothly, our teams are supported, and our customers receive exceptional support. You’ll play a key role in shaping the performance and culture of a 24/7 operations t

Proven experience in a sales or service leadership role, ideally within estate agency, conveyancing, or property services. What will you be doing as Customer Onboarding Specialist Team Leader. Step up as deputy for the Team Manager when required to maintain strong leadership and continuity.