Customer service team leader jobs in GraysCreate job alerts

Brigade Electronics is a trusted, multi-award-winning global market leader in vehicle safety systems for commercial vehicles and mobile machinery. We are dedicated to developing cutting-edge solutions that prevent collisions and save lives. Due to our continued success, we are looking for a Compliance Officer to join our Brigade family. As part of our team, you will play a pivotal role in ensuring compliance with global regulations and internal policies, while contributing to our mission of safety and innovation. Key Responsibilities • Regulatory Compliance: Oversee compliance with laws and regulations, including anti-bribery, modern slavery, ESG, sustainability, and cybersecurity., • Supply Chain Oversight: Ensure all supply chain activities meet legal and policy standards., • Customer Support: Manage compliance inquiries and questionnaires from customers., • Policy Development: Draft, review, and update policies to align with best practices and regulations., • Training & Education: Deliver compliance training to ensure awareness and adherence among staff., • Monitoring & Auditing: Conduct regular audits, identify risks, and recommend corrective actions., • Product Compliance Support: Assist the Quality Team with product compliance requirements., • Stakeholder Engagement: Act as a liaison with regulatory agencies and participate in cross-functional working groups., • Continuous Improvement: Stay updated on industry trends to enhance compliance programs. Person Specification • Relevant certifications (e.g., Certified Compliance and Ethics Professional) are advantageous., • Experience in compliance, risk management, or related fields; manufacturing or automotive industry experience is a plus., • Strong understanding of global regulations and legal frameworks., • Exceptional communication skills and the ability to build relationships at all levels., • Detail-oriented, proactive, and able to manage multiple priorities effectively., • A team player who demonstrates flexibility and decision-making skills under pressure. Benefits We offer a competitive salary and an attractive benefits package, which includes: • Bonus: Up to 10%, paid quarterly., • Gym Membership: Up to £60 per month., • Pension: Up to 5% matched contributions., • Private Medical Health: Provided via Benenden Health., • Eyecare Vouchers: Including vouchers for glasses., • Life Assurance: 4x death in service benefit., • Employee Assistance Program., • Annual Leave: 25 days (increasing with service)., • Corporate Charity Day Off For full details, visit our career page: ___ For full details, visit our career page: Interested? Click "Apply" or send your CV to . We look forward to hearing from you. Please note: We are unable to sponsor applicants for this position. Candidates must have the right to work in the UK

As a Customer Team Leader, you’ll be part of a friendly team that’s dedicated to helping our customers. We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and pe

The successful Customer Service Advisor for this role will be required to deal with all calls to the branch sales office with sound knowledge of the broad range of products our client provides, check and track orders for customers, and ensuring that customers receive the fast and efficient response

What you’ll doFriendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations<

We’ll look to you to help lead the store team – coaching and supervising our Customer Team Members and deputising for the Store Manager, while also delivering great customer service and performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages. As

The Assistant Team Leader supports the Team Leader and manages the CRA's workflow to facilitate effective job delivery for national clients. Key Functions: * Managing the CRA team workflow * Assist with coaching the CRA team * Internal call and email handling resulting in the best outcome f

What you’ll do - Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations - Develop your team's capabilities through coaching and training, fostering an

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your

Experience of demonstrating customer resolution, service improvement, and customer excellence. Do you have strong leadership skills and experience of leading a team to deliver customer & operational excellence?. Ensure your people deliver the highest standard of customer service within the Call Cent

What you’ll do Friendly and thoughtful service – you’ll give friendly, welcoming, easy, helpful and thoughtful service every day, often taking ownership for managing the store and handling challenging situations Develop your

The Customer Service Team Lead will provide an enhanced level of customer services and operational support. Customer Service Team Leader (Complaints) / Senior Engagement and Insights Officer. Get notified about new Customer Service Team Lead jobs in.

What You'll Do: Manage and process sales orders, confirmations, invoices, and purchase orders Provide exceptional support to customers, via phone and email Work to internal timelines to ensure timely order fulfilment Investigate and resolve customer inquiries and complaints Manage data and document

We are seeking a dynamic Care Team Leader who excels in person-centred care planning, possesses expertise in dementia care, and has experience of leading teams to deliver exceptional care. The ideal Care Team Leader will exude a positive energy, be competent in building strong relationships, and dem

Personal Qualities: Self-Motivated and strive to be the best and succeed in all you do - service level targets inspire you A natural communicator, building rapport with our customers to fully understand their needs Fast learner and inquisitive Passionate about helping others - be it customers or

As a Bespoke Landscaping Team Leader, you will get the chance to supervise a small team working on various bespoke, high-quality soft and hard landscaping projects with in our construction area. Bespoke Landscaping Team Leader. This is a great opportunity to develop your leadership skills, learn mor

Customer Service Advisor Crayford Mon-Fri £25,500-£30,000 DOE My client within the construction industry is looking to recruit and expand their existing Customer Service Advisor who will act as a first point of contact for all customers. Duties of the Customer Service Advisor: Providing excel

As a Technical Service Desk Team Leader, you will manage and lead the Service Desk team, ensuring high-quality support and service delivery. Demonstrated leadership skills and experience in managing teams, conducting performance reviews, and mentoring team members. Collaborate with other IT team mem

Customer Service Advisor Responsibilities: Provide a friendly, professional, and customer-first service across phone, email, live chat, and social media. Customer Service Advisor Skills: Previous experience in a customer service role (office-based or contact centre experience desirable). Hybrid Cu

We're looking for a Team Leader to help drive our store forward - someone who can inspire others, champion our values, and deliver an outstanding experience for every customer who walks through the door. Leading by example and supporting your team to deliver a consistently excellent customer experie

To support the other members of your team to ensure first class customer service and administration is always maintained for all customers and the team are supported equally by their colleagues. Professional and courteous response to all incoming calls, queries and complaints from customers in a tim

As a Customer Service Team Leader, you will be responsible for ensuring the Basildon contact centre operates efficiently, delivering excellent customer service through various channels such as phone, email, video, and social media. Role: Customer Service Team Leader. Leading your team, you will fost

We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description. You will be an enthusiastic individual and will work as part of a team responsible for cleaning and ensuring that council bu

Working closely with the leadership team to develop services. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. Are you a passionate and caring individual looking for a rewarding career with excellent training and opportunities for devel

Liaise with warehouse and transport teams to resolve delivery and stock issues Support Sales Team/Account queries Required Skills: Customer service experience via telephone and email Strong customer focus and excellent service skills Team player with the ability to work independently Compu

As a Customer Service Team Leader, you’ll be responsible for ensuring the Basildon contact centre operations delivers the required performance, whilst continuing our commitment to delivering a great customer contact experience through a variety of customer contact channels, i. We are looking to re

As Customer Service Advisor, your new role will involve: Being a point of contact for all customers throughout the UK providing over the phone and email advice and support Taking ownership and resolving escalations, queries, issues and complaints, effectively and efficiently via phone and e-ma

Key Responsibilities: Answer inbound customer calls and messages across all areas (technical, sales, billing, general enquiries) Provide Level 1 technical support (internet, Wi-Fi, router setup, basic troubleshooting) Log, manage, and resolve support tickets accurately Support new and existing

As a Jigsaw Customer Services Team Leader, you will play a crucial role in ensuring exceptional customer experiences across various touchpoints. Handle customer returns, making decisions beneficial for both the customer and the business, while alerting the Customer Experience Manager of any potentia

Ensuring sufficient stock levels to meet customer demand and maximise sales opportunities Load checking vehicles and working effectively with the depot team of drivers and fitters Resolving customer complaints and supplier issues efficiently Successful applicants should demonstrate the following:

As a Production Team Leader, you will play a pivotal role in leading and developing a team within one of our key manufacturing units. Production Team Leader – Driving Excellence in Manufacturing. Provide strong, hands-on leadership to your production cell, ensuring daily targets are met safely and

Customer Service Administrator Advisor - Paid Focus Group Online Panelist - Remote Part Time or Full Time Work At Home Position. Are you a customer service administrator advisor looking for ways to make extra income remotely from home? Our company is seeking motivated individuals to take part in na

Reporting to the Sales and Service Manager, as the Customer Service Team Leader, you are responsible for providing world class customer service to our global customers maximizing the value delivered by our software solutions. You will motivate, coach, and develop the Customer Service Team ensuring t

Team: Part of a wider Facilities team supporting schools across the Council area. If you want to make a difference every day, take pride in your work, and be part of a team that values respect, teamwork and care, we encourage you to apply. Join Our Facilities Team – School Cleaner.

As a Customer Service Team Leader at Paddy Power, you will be the welcoming host for our customers, ensuring they have an outstanding experience in our retail shops. This will primarily involve hosting our customers in shop, cross selling our retail and online products and services, clearly communic

An SVQ Cleaning Level 1 or SVQ Customer Care Level 2 is desirable.

As a Retail Stocktaking Team Leader you will take accountability for managing teams of up to 60 stock counters, delivering the end-to-end stock taking service while on our client's sites. Exceptional customer service standards are delivered on all sites. Outstanding customer service skills.

Take ownership of solving customer issues through pro-active customer service. To ensure high standards of customer services, taking and inputting orders efficiently and accurately. Knowledge and Experience • Excellent Customer Service Skills.

The Patient Pathway Team Leader will provide senior support and expert knowledge to the team of patient pathway coordinators within the Point of Delivery team (POD), as well as other administrative staff within the POD. The team leader will oversee all administrative and clerical process to enable a

Part time Hindi speaking Customer Service Advisor - 20 hours per week - Office based Indian alcoholic drinks company is seeking an experienced part time Hindi speaking Customer Service Advisor to support their Sales team at their offices near London Bridge. The main purpose of the Hindi speaking

Field Service Team Leader page is loaded## Field Service Team Leaderlocations: Buckley, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR-0078941We are currently looking for a Field Service Team Leaders to cover the work out of the Buckley depot. Conduct any req

Job Role: Your key responsibilities, which are not exhaustive and not limited to include: " Managing inbound calls to the business from worldwide clients handling shipment requests " Building rapport with customers and establishing their needs " Deliver a consistent call flow, giving the customer th

Provide practical assistance and emotional support to empower their team in supporting the people they support to achieve their goals and aspirations. To oversee and support the development of excellent quality within the service. You will design, develop and maintain excellent service user records.

I like working in safeguarding because it is the team that best enables relationship-based practice. Our support and safeguarding teams are nurturing and supportive with their own unique identities. Colleagues within the teams describe them as their ‘work family’.

Logistics & Customer Service Assistant. The role’s main aim is to support the daily logistics operations and coordinate activities between customers, external partners and our commercial team. Logistics & Customer Service Assistant - Key Responsibilities.

At Pathology First, we are looking for a talented Microbiology Biomedical Scientist Team Manager (Training Lead) to join our supportive and team-oriented HUB laboratory based in Basildon. This is a pivotal leadership role where you will be instrumental in shaping our training programs, mentoring the

The Information, Digital and Data Team Leader is responsible for the management and delivery of the Information Management Strategy; the provision of quality data and management information to support schools and settings’ performance and risk management; the provision of Data Protection advice an

Salary: Circa £60,000 depending on experience What you'll be doing: Managerial and technical leadership of an electronics design team Work package management; cost, schedule, risk and opportunities Ensuring the engineering team is supporting the production program demand Providing technical gover

Everyday our Team Leaders work hard to make sure their team and customers feel valued, confident and special. You will lead by example, providing exceptional customer service and ensuring your team does the same. You will motivate the team to achieve and exceed store and team targets – and there a