Customer service team leader jobs in Newcastle Upon TyneCreate job alerts

Vacancy InformationWe have a fantastic opportunity for a Head of Loyalty to join our Customer team at Greggs. This is an exciting, high-profile role for a strategic and commercially minded leader who will shape the future of loyalty across the business. As the owner of our loyalty proposition, you'll use data, insight and technology to create personalised customer experiences that drive incremental spend, increase retention and build long-term customer advocacy. Leading a team of specialists and working closely with colleagues across Commercial, Digital, Technology and Finance, you'll define how we reward, engage and grow our customer base. This is a unique new opportunity to influence customer strategy at scale, evolving our loyalty and app experience to deliver greater value for customers while driving measurable commercial growth for Greggs. Through innovative rewards, personalisation and customer insight, you'll help millions of customers get even more from Greggs every dayWe can offer you:Management Bonus Scheme which is worth up to 30% of your salaryPension scheme with matching employer contributions up to 7%Company car or car allowanceColleague discount, up to 50% off our own-produced productsProfit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating dayThe opportunity to purchase additional annual leave twice a yearColleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted ratePrivate Medical Insurance which is free for you and subsidised for your dependantsIncome Protection should you become unable to work due to long-term sicknessDeath in service benefit which provides a lump-sum payment equal to 4 times your year's salaryVirtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your familyEmployee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal supportSavings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offersCareer progression and learning and development opportunities A company who cares about our communities; the environment and being a better business! Click here to read about The Greggs PledgeColleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one anotherAbout the roleThis is a full-time role, however flexibility in this will be consideredWe know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their roleThe base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BUWhat you'll doCreate loyalty that changes customer behaviour Own the end-to-end loyalty reward proposition, including mechanics, thresholds, investment levels and commercial performance.Use customer insight, propensity modelling and uplift analysis to identify the behaviours and interventions that drive incremental spend and increased visits.Continuously test, learn and optimise loyalty mechanics to ensure every pound invested delivers measurable return and customer value.Drive LFL growth, visit frequency and customer lifetime value Make every customer interaction more personal Lead the personalisation strategy, determining the right offer, for the right customer, at the right time to maximise engagement and commercial impact.Build and evolve next-best-action capabilities, targeting customers whose behaviour can be influenced through timely and relevant interventions.Transform loyalty engagement from scheduled campaign activity to real-time, personalised experiences delivered through the app.Shape the future of the Greggs loyalty App experience Define the product vision and roadmap for the loyalty app, ensuring priorities balance customer value, commercial return and delivery effort.Partner closely with Product and Engineering teams to translate commercial and loyalty objectives into a clear, prioritised backlog.Own and track app performance metrics including adoption, active users, conversion, retention and identified share of transactions.Turn customer data into business growth Drive growth in loyalty membership, customer identification rates and the depth of customer data collected.Turn customer data into actionable insight that informs decision-making across loyalty, marketing and the wider business.Develop a deeper understanding of customer behaviours, motivations and opportunities to drive growth.Keep customers coming back Identify early signs of customer lapse and develop interventions that improve retention and strengthen long-term customer relationships.Create loyalty mechanics that support wider business objectives, including product trial, frequency growth and strategic commercial priorities.Ensure loyalty activity supports both customer and business growth objectives.Build advocacy and stronger customer connections Build advocacy and brand affinity through loyalty experiences that encourage repeat purchase and recommendation.Use customer feedback and behavioural insight to influence improvements to the customer experience across Greggs.Create meaningful customer interactions that strengthen engagement with the Greggs brand.Lead the team behind the strategy Lead, coach and develop a high-performing team, creating a culture of ownership, innovation and continuous improvement.Build strong partnerships across Commercial, Retail, Finance, Marketing, Digital and Technology teams to deliver the loyalty strategy successfully.Influence senior stakeholders and align teams behind a clear vision for loyalty, personalisation and customer growth.About youYou will fit right into this role if you: Have significant experience leading loyalty, CRM or rewards programmes, with a strong data-led approach and a proven ability to drive incremental spend and customer value.Experience owning the value logic of a loyalty proposition, designing reward mechanics and customer journeys that influence behaviour rather than simply rewarding transactions.Have a strong understanding of propensity, lapse and incrementality modelling, with the ability to direct data science teams and challenge assumptions effectively.Expertise in personalisation, with experience determining the right offer, for the right customer, at the right time to maximise engagement and commercial return.Strong commercial acumen, with the ability to confidently articulate ROI, defend investment decisions and demonstrate value to Finance and senior stakeholders.The ability to work directly with customer data, including SQL or similar data-querying tools, to identify opportunities and generate actionable insight.Knowledge of customer data platforms (CDPs) and how customer, app and CRM data can be connected to create more personalised experiences.Experience leading high-performing, cross-functional teams across CRM, data, product or customer functions.A collaborative leadership style, with the ability to build strong relationships across Commercial, Retail, Finance, Marketing, Digital and Technology teams.Excellent communication and influencing skills, with the confidence to engage and present to senior leadership teams.It would be great if you also have... Experience within a high-frequency retail, food-to-go, hospitality or grocery environment.Experience overseeing an app product and using digital channels as the primary delivery mechanism for loyalty and customer value.Experience with test-and-control methodologies, incrementality measurement or advanced experimentation techniques.Knowledge of app product development and roadmap management.Experience presenting loyalty or customer growth strategies and results at Executive or Board level.A degree or equivalent commercial experience.About GreggsHere at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: Greggs Careers | About Greggs. Salary Negotiable, depending on experience Frequency Annual Job Reference greggs/TP/5783/64717 Contract Type Permanent Contract Details Monday to Friday, however some flexibility may be required depending on business needs Contract Hours Full time Closing Date 13 November, 2026 Job Category Head Office Business Unit Customer Location Newcastle upon Tyne, United Kingdom Posted on 23 October, 2026

Operations Team Manager - Responsive Repairs Salary: £47,525 + £2,300 Car Allowance Location: North East Contract: Permanent, Full-time Are you an experienced operational leader with a strong technical background in repairs and maintenance? We are looking for an Operations Team Manager to lead a team of trade operatives delivering responsive repairs across the North East. A key focus of the role will be ensuring urgent repairs, including those associated with Awaab's Law, are managed quickly, effectively, and with excellent customer service. Working within a fast-paced environment, you will be responsible for driving team performance, managing day-to-day repair operations, ensuring health and safety compliance, and delivering high levels of customer satisfaction. You will play a vital role in developing a productive, customer-focused team while ensuring repairs are completed safely, efficiently, and to a high standard. Key Responsibilities of the Operations Manager will include: Lead and manage a team of trade operatives delivering responsive repairs. Drive performance against service standards, KPIs, and customer satisfaction targets. Oversee urgent repairs and complex maintenance issues, ensuring timely resolutions. Monitor contractor and operative performance to deliver quality and value for money. Ensure compliance with health and safety legislation and company procedures. Build strong relationships with customers and stakeholders, providing excellent service throughout.The successful Operations Manager will have: Previous experience managing repairs, maintenance or property services teams. Strong technical knowledge of building maintenance and responsive repairs. Passion for delivering excellent customer service. Excellent organisational and leadership skills. Ability to motivate teams, manage performance and drive continuous improvement. Full UK driving licence.Please contact Chrissie at the Derby office for more information Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website

Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT

Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organizational abilities, with a talent for prioritizing tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Private healthcare. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT

Salary: £28,000-£39,950 plus uncapped commission with no threshold! At TeacherActive, we’re looking for an ambitious, driven Recruitment Consultant to join our energetic team. Whether you’re an experienced recruiter or come from a strong sales or customer focused background, this is your opportunity to thrive in a high performing, people first business. Our Culture: We’re a passionate, high-energy team that connects talented educators with exciting opportunities. Our office is fun, fast-paced, and supportive, with a reputation as a market leader in education recruitment. Hard work is rewarded, and progression is encouraged. What Makes Us Different: Here at TeacherActive, we pride ourselves on our market leading training and development pathway. When you join us, you’ll take part in our 12-week induction and enter our Training Academy, designed to give you the confidence, skills, and knowledge you need to excel. You’ll also receive ongoing coaching from our expert Sales Coach, access to industry leading learning tools, and continuous opportunities to refine your craft. We don’t just train you, we invest in you. We've Welcomed Talent From a Variety of Backgrounds: Many of our top performing consultants joined us from backgrounds such as field sales, account management, business development, outbound sales, and door-to-door fundraising roles. If you’re confident working towards targets, enjoy building relationships, and thrive in a dynamic environment, we’d love to hear from you. The Role: Recruitment Consultant As a 360 Recruitment Consultant, you’ll manage your own desk and be responsible for: Developing new business and selling recruitment services Building relationships with schools and understanding their hiring needs Visiting clients and attending networking events Sourcing, interviewing, and placing high-quality candidates Managing your candidate pool and database Meeting agreed KPIs and targets Working with sales and compliance teams to ensure smooth onboarding What We’re Looking For If you’re driven by results and enjoy working in a buzzing, target-led role, you’ll thrive here. We value: Determination, motivation, and resilience Experience working towards KPIs and targets Customer-facing or sales experience Strong communication and relationship-building skills Excellent organisation and attention to detail Confident negotiation skills A willingness to learn and take feedback on board The Benefits: Uncapped commission with no threshold- earn from every placement from your first day! Clear career progression and promotion opportunities in a fast growing, performance driven business Salary increments earnt throughout the year as you bill! 23 days annual leave + 8 bank holidays (increasing with service - 1 day per year of service up to a maximum of 30 days (PLUS the extra days below...) An extra day off for your birthday 1 life admin day/yr to use when you need it! Reduced working hours during school holidays for a better work life balance (typically 4-6 hour shifts) Contributory Pension Scheme (5% Employee, 3% Employer) Charity day - a paid day/yr to volunteer where you choose 40 days work from home allowance per year (after passing probation) Regular company events and celebrations because success deserves recognition! Want to stand out from the crowd and fast track your application? You can! Send our Talent Acquisition team a voice note on WhatsApp on (07852) (phone number removed) with the following details: Your name What role you are applying for/ what office you are interested in working in What makes you a great fit for a career as a 360 Education Recruitment Consultant Working Hours: In term time, Monday to Friday: 1x (phone number removed)pm, 2x 7.30-5pm, 2x (phone number removed)pm Reduced hours in school holidays, (Typically between 4-6 hour shifts) Office based full time (Work from home days available after passing probation) If you need any further information about the role then please feel free to contact the Talent Acquisition team on (phone number removed). GB01

Property Admin £25,000 plus bonus C.2k Newcastle 8:30-5 Monday to Friday 1 day a week from home A leading residential property management organisation seeking a Property Manager to join their Newcastle upon Tyne team on a permanent basis. Reporting to the Property Management Team Leader on a salary of £25,000, this role sits at the heart of day-to-day customer service delivery. You'll manage residential property portfolios across mixed tenures, handling everything from tenant enquiries and maintenance coordination to budget management and compliance, whilst maintaining high service standards Manage day-to-day property service calls, complaints, and tenant enquiries across phone, email, and resident portal Coordinate contractor works, budget management, and compliance documentation for mixed-tenure residential portfolios Deliver exceptional customer service to tenants, professionals, and internal teams whilst supporting business KPIs Preferred Requirements Proven experience delivering exceptional customer service in a property management or similar environment Proficiency with Microsoft Office (Outlook, Excel, Word) to at least intermediate standard Strong numeracy, attention to detail, and ability to prioritise multiple deadlines consistently Ability to work professionally with diverse personality types and manage stakeholder relationships effectively Understanding of residential tenancy types, landlord and tenant legislation, and basic health and safety requirements in property management Preferred Qualifications Minimum two years' experience in a similar role within the residential property industry Knowledge of the Landlord and Tenants Act, Housing Acts, and when to escalate for legal advice * Relevant professional qualification or membership of a recognised professional body in property management Disclaimer Integro Partners Ltd operates as an employment agency and employment business. No terminology in this advert is intended to discriminate on the grounds of age or experience, and we confirm that we are happy to accept applications from persons of any age or experience

Join Prospero Teaching - Where Passion Meets Purpose in Education! For over 20 years, Prospero Teaching has been a trusted leader in connecting teaching and support staff with schools, academies, and nurseries across the UK and internationally. We proudly offer our services to a broad range of educational settings, including EYFS, Primary, Secondary, Further Education, SEN, and PRUs. About the Role As a Compliance Administrator, you will be a key member of our compliance team, responsible for ensuring candidates meet the necessary regulatory and internal requirements to work within the education sector. You will play a vital role in maintaining compliance with industry standards and fostering a smooth recruitment process for candidates. Key Responsibilities Collaborate with the compliance team to ensure candidates meet all compliance standards for the education sector. Follow established operational processes and procedures to ensure adherence to regulations and industry standards. Guide and support candidates throughout the recruitment process. Conduct compliance checks, including but not limited to right-to-work, DBS, reference, and employment history verifications. Maintain and update accurate candidate records. Organise and verify candidate documentation. Respond to both internal and external inquiries efficiently and professionally. About You We are looking for a motivated and detail-oriented individual with: A good general education (minimum GCSEs in Maths and English, grades A-C, or equivalent). Strong relationship-building skills. The ability to work effectively under deadlines. Excellent administrative and organisational abilities, with a talent for prioritising tasks. Strong communication and customer service skills. An understanding of confidentiality and data protection. A proactive problem-solving mindset. A commitment to safeguarding practices. Benefits Competitive salary with a commission structure. Ongoing training and opportunities for professional development. Clear career advancement prospects within the company. A dynamic and collaborative work environment. Quarterly performance-based incentives. Join us and be part of a team that's helping drive one of the UK's fastest-growing recruitment firms forward. IND-INT

TSS are looking for a Retail Security Officer in Newcastle, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must have an SIA Licence. Position: Retail Security Officer Location: Newcastle Pay Rate: £14.35 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer your duties include: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out the Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at the local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and an SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T76) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Is it time to start thinking of a change in career and do you have a passion for wanting to work for one of the leading manufacturers in their field? A global leading manufacturing company has a newly created opportunity for a Field Service Engineer to join the team in NE,SR,DH,DL,TS, and CA. The position has been created due to further expansion of the region. The position offers many opportunities for progression once you have joined the business. As one of the largest manufacturers in their field they are highly supportive in career development and offer an exceptional training and development program, where you will be supported in ongoing training. They offer an impressive salary and benefits package with an OTE of £45k Company van with personal usage allowed, PDA & Mobile Phone, Overtime paid at time and half, Full Door to Door payments, Company Pension Scheme, 25 days holidays + Bank Holidays and much more Responsibilities of the Field Service Engineer Reporting to the Service Team Leader you will be in control of the maintenance, service, and repairs of material handling equipment on various customer sites within your postcode areas. You will be working with an assortment of equipment including electric trucks. Managing your own work in progress, ensuring all relevant paperwork is completed accurately, attend regular training courses to maintain up-to-date knowledge of equipment, and be an active team player sustaining the company's prestigious reputation. You will be working with everything from small pallet trucks, through to IC trucks, VNA trucks, and automated trucks, you will be required to find, diagnose, and rectify faults, and undertake preventative maintenance on forklifts and other material handling equipment at their customer sites. Requirements of the Field Service Engineer · NVQ Level 3 qualification is essential - Certificates will be required · Vehicle Technician, HGV Technician or Roadside Recovery all considered. · Technical experience in Engines, Electrics (Diagnostics) and/or hydraulics. · IT Literate and be comfortable with using the latest technology Salary and Benefits for the Field Service Engineer: · OTE circa to £45K in your first year · Full Door-to-Door · Covering a patch that sits within your postcode area, so you don't have to stay away from home. · Overtime paid at time and a half over a standard working week · Standard 40 hour week, Monday to Friday or 45 if your preference is a higher basic · Fully expensed company van from day one of employment. Personal usage allowed · 25 days holiday + all bank holidays and additional holidays for length of service · Company Pension Scheme, 6% contribution. · Discount Team, with access deals to some of the largest brands · Employee Incentive Scheme · 6-week training program which is a combination of Buddy System, Face to Face training and E-Learning. · Extremely supportive Team Leader and Manager · Long-term training development plans, some of the best in the industry · Opportunity for growth through the technical grading process · Opportunity for the right candidates to undertake extended learning (Degree level) · They support their engineers with local and national technical support · Laptop and phone provided · All specialist tooling is provided, and a tool replacement policy is provided by the company (Wear and Tear) · Ensuring you are safe and look the part, all PPE supplied, company cleaned specialist work wear This is a fantastic opportunity for a Vehicle Technician or similar to progress their careers with an OEM

Service SupervisorSalary: £40,000 – £46,500 DOE Location: South Tyneside, Tyne & Wear Hours: Monday – Friday, 8:00am – 5:00pm Working Pattern: Hybrid working available after probation The Company:We're working with an established business operating within the heavy plant and construction equipment industry, who are looking to recruit an experienced Service Supervisor to join their team in the North East. The business has a strong presence across the UK and is looking for someone who can bring structure, leadership and a hands-on approach to its busy service department. The Role:As Service Supervisor, you'll be responsible for overseeing a team of service coordinators who manage the day-to-day activities of field-based engineers. This is primarily an office-based management position, combining team leadership with the coordination of service operations. You'll be making sure work is allocated effectively, customers are kept informed and the team has the support needed to perform. Key Responsibilities: Manage, motivate and support a team of service coordinators. Oversee the planning and allocation of work to field service engineers. Handle staff appraisals, absence management and performance-related matters. Support the team with customer enquiries, scheduling and operational issues when required. Monitor workloads, productivity and overall service performance. Identify opportunities to improve processes and the way the department operates. Support the training and development of existing and new employees. The Ideal Candidate:We're looking for someone who has experience managing people within a busy service or engineering environment. Ideally, you'll have: Previous experience as a Service Supervisor, Service Manager, Service Team Leader or similar. Proven experience managing staff, including performance reviews and day-to-day team management. A good understanding of service coordination, engineer scheduling or field service operations. Strong organisational skills and the ability to manage competing priorities. Confidence dealing with customers, resolving problems and supporting a busy team. Good IT skills and experience working with service management systems. Experience within heavy plant, construction equipment, plant hire, powered access or similar industries would be advantageous, although candidates from other service-led engineering environments will also be considered. The Package £40,000 – £46,500 basic salary, depending on experience. Monday to Friday working hours. Hybrid working following a six-month probation period (three days office-based, two from home). Established team and supportive management structure. Company benefits package. Long-term career development opportunities. Interested? If you're an experienced Service Supervisor or Service Team Leader looking for your next opportunity, we'd be keen to hear from you. Apply today or contact Nathan Turley at Elite Consultancy Network for a confidential discussion

Company DescriptionFor over 30 years, Version 1 has been a leading Oracle partner specialising in Enterprise Applications, delivering ERP, HCM and EPM solutions that enable organisations to transform and modernise their core systems. Combining deep domain expertise with end-to-end delivery and managed services, we support some of the UK and Ireland’s largest organisations in driving business value through Oracle technology. Top-tier Oracle partner across Database, Platform, ERP, and Managed Services 37 UKOUG awards over the last 3 years 13 awards - UK Oracle User Group (UKOUG) Community Awards 2026 (4 Gold, 5 Silver, 4 Bronze) Certified Great Place to Work Recognised as a leader in AI & digital transformation consulting with global delivery footprint With 3,800+ people and revenues exceeding 347m/302m, Version 1 is a market leader in Oracle, Microsoft, and AWS consulting services – and one of the fastest-growing digital consultancies in Europe. Job DescriptionSenior Oracle Cloud Technical ConsultantIntegration & Managed ServicesDesign. Influence. Lead.Are you the Oracle Integration Cloud expert that others turn to when the integrations are complex, the stakes are high, and the solution needs to be right first time?At Version 1, we're looking for an experienced Senior Oracle Cloud Technical Consultant to play a leading role within our Oracle Managed Services Practice. This is an opportunity to work with major enterprise organisations, solve complex business and technical challenges, and become a trusted advisor to some of the UK's most recognised brands.You'll work at the heart of large-scale Oracle Cloud environments, helping customers maximise their Oracle investments through innovative, secure, and scalable integration solutions. More than that, you'll have the opportunity to influence technical direction, drive service innovation, and help shape the future of our Oracle Managed Services offering.If you're passionate about Oracle Cloud technologies, enjoy working directly with customers, and want a role where your expertise genuinely makes a difference, we'd love to hear from you.The OpportunityThis is far more than a traditional support role.You'll become the technical authority for Oracle Cloud integration solutions, providing strategic guidance, technical leadership, and expert-level support across customer environments.Working closely with customer stakeholders, functional consultants, architects, and delivery teams, you'll help organisations integrate and optimise their Oracle ERP, HCM, and SCM Cloud platforms while ensuring their business-critical services remain secure, scalable, and resilient.You'll be trusted to solve challenging problems, improve operational performance, and identify opportunities to automate, innovate, and enhance service delivery.What You'll Be DoingOwn Business-Critical Oracle IntegrationsYou'll take ownership of the design, support, optimisation, and continual improvement of enterprise integration solutions.This will include:Designing and delivering robust Oracle Integration Cloud (OIC) solutionsEnhancing and optimising existing integrations across Oracle and third-party platformsSupporting complex integration landscapes spanning SaaS, PaaS, and on-premise environmentsDriving improvements in reliability, performance, resilience, and scalabilityLeading technical investigations and complex problem resolution activitiesBecome a Trusted Technical AdvisorYou'll build strong relationships with customers and act as a go-to expert for Oracle Cloud integration best practice.You'll:Provide strategic guidance and technical leadershipInfluence design decisions and solution architectureHelp customers maximise the value of their Oracle Cloud investmentsPartner with both business and technical stakeholders to deliver successful outcomesDrive Innovation and Service ImprovementWe're looking for someone who naturally challenges the status quo.You'll have the opportunity to:Lead root cause investigations and permanent corrective actionsIdentify opportunities for automation and optimisationImprove operational processes and service delivery standardsContribute to service innovation initiatives across the Oracle Managed Services practicePromote Operational ExcellenceYou'll also play a key role in maintaining the high standards our customers expect by:Managing incidents, problems, and change activities in line with ITIL principlesProducing high-quality technical documentation and knowledge assetsSupporting governance, compliance, and operational best practiceSharing knowledge and mentoring colleagues across the wider Oracle teamQualificationsWhat We're Looking ForWe're seeking a highly capable Oracle Cloud integration professional who combines deep technical expertise with strong consultancy and stakeholder management skills.Essential ExperienceYou will bring:In-depth experience working with Oracle integration technologiesExtensive hands-on Oracle Integration Cloud (OIC) experienceA proven track record delivering enterprise-scale Oracle Cloud integrationsExperience supporting and enhancing business-critical integration servicesStrong customer-facing consulting and stakeholder engagement skillsExperience operating within Managed Services, Application Support, or operational support environmentsThe ability to lead technical discussions and provide expert guidance to both technical and non-technical audiencesDeep Oracle Integration Cloud ExpertiseYou'll have extensive hands-on experience with:Oracle Integration Cloud (OIC)Integration design, development, deployment, and supportOIC orchestration and integration patternsFault handling and exception managementRecovery and reprocessing strategiesIntegration monitoring and performance optimisationOIC Connectivity AgentsSecure integration architecturesYou'll also have strong experience working with:Oracle ERP AdapterFile Server AdapterDatabase AdapterFTP AdapterIn addition, you'll have experience with:FBDI generation and processingData validation and load troubleshootingEnterprise integration support and optimisationOracle Cloud Applications & Integration ArchitectureYou will possess strong knowledge of Oracle Cloud applications and integration frameworks, including:Oracle ERP CloudOracle HCM CloudOracle SCM CloudYou'll be comfortable working with:REST APIsSOAP Web ServicesOracle SaaS integration frameworksSecurity protocols and authentication mechanismsOracle web service catalogues and API architectureYou'll ideally have delivered solutions involving:Oracle ERP Cloud integrationsOracle HCM Cloud integrationsSaaS-to-SaaS integrationsSaaS-to-PaaS integrationsKnowledge of Oracle business processes across Finance, Procurement, Supply Chain, HCM, and Payroll will be highly beneficial.Who Thrives Here?The most successful people in our team are those who:Enjoy solving complex technical challengesTake pride in engineering quality solutionsLike building long-term relationships with customersWant ownership, influence, and accountabilityEnjoy mentoring and sharing knowledgeAre passionate about continuous learning and technical excellenceThrive in environments where innovation is encouraged and expertise is respectedWhy This Role?If you're looking for a position where:Your technical expertise genuinely influences customer successYou're trusted to make architectural and design decisionsYou can work with leading Oracle Cloud technologiesYou'll continue to learn, grow, and progress your careerYou'll be surrounded by highly skilled Oracle professionalsYour contribution will be visible and valuedThen this is the opportunity you've been looking for.Additional InformationWhy Join Version 1's Oracle Practice?Join a global Oracle practice of 700+ specialists, supported by 500+ certified professionals across the Oracle ecosystem. Work on large-scale, multi-pillar Oracle Cloud transformation programmes for some of the UK's most recognised organisations. Collaborate with a high-performing, market-leading Oracle team renowned for delivering complex enterprise transformation projects. Be part of an organisation that provides end-to-end Oracle services, including consulting and advisory, implementation, integration, cloud infrastructure, and managed services. Leverage our deep Oracle Cloud Infrastructure (OCI) expertise to deliver scalable, secure, and high-performing cloud solutions for enterprise clients. Accelerate your career through our Strength in Balance and leadership development programmes, supported by quarterly Pathways career reviews. Benefit from a substantial training and certification budget, helping you stay at the forefront of Oracle technologies and industry best practices. Enjoy meaningful recognition through our Annual Excellence Awards, Call-Out recognition platform, and quarterly profit-share scheme. Influence testing strategy, delivery quality, and business outcomes across some of the UK's most significant ERP transformation programmes. Work with prestigious clients, including organisations such as the Bank of England and Birmingham City Council. Take advantage of our flexible hybrid working model, combining remote delivery with occasional client or hub-based collaboration. Access enhanced wellbeing and family support through our maternity, paternity, and Moments that Matter policies. Be part of a purpose-driven culture with opportunities to contribute to ESG, CSR, DEI, volunteering, and community initiatives that create a positive social impact. At Version 1, you'll combine industry-leading Oracle expertise, meaningful career progression, and the opportunity to deliver transformational outcomes for some of the world's most recognised organisations.Benefits include:Quarterly performance-related profit shareHybrid / Remote working flexibility Pension, private healthcare, life assurance cover Certified Great Place to Work for 10+ years running This is hybrid based with occasional travel to your nearest base office.Ashley Billington, Head of Talent Acquisition – Enterprise Applications (Oracle Cloud - ERP, HCM, EPM)+447840839370#LI-AB1#LI-HybridWe are an equal opportunities employer. Please refer to our Diversity & Inclusion statement located at: Diversity, Inclusion & Belonging | Version 1 Careers Please note: We have an internal recruitment team and do not accept agency candidates. If you want to join the team here at Version 1, get in touch with us directly! SummaryType: Full-timeFunction: ConsultingExperience level: Mid-Senior LevelIndustry: Information Technology And Services

Location: Bristol; Leeds; Newcastle upon Tyne; Salford; Telford; London Borough of Newham; Cardiff; EdinburghSalary: 58,541 - 72,711 per yearEmployment: FlexibleCategory: Enforcement OfficerPosted: 2026-10-29Valid to: 2026-11-11Employer: HM Revenue and CustomsJob summaryDiscover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.We are looking for an experienced Security Control leader to lead a portfolio of service improvements and operational change across HMRC Security. You will turn strategic priorities into clear delivery plans, coordinate work across multidisciplinary teams and ensure changes are delivered safely into live services. You will work with technical specialists, operational teams, service owners, risk professionals and senior stakeholders. Using delivery data, risk information and performance insight, you will set priorities, manage dependencies and support evidence-based decisions.This is a senior leadership role for someone who can bring structure to complex work, balance delivery pressures and customer needs, and provide clear assurance to senior leaders.Job descriptionLead a portfolio of projects, service improvements and operational change from early planning through to implementation and review.Turn strategic objectives into clear delivery plans, milestones, outcomes and measures of success.Set priorities across multiple teams and stakeholder groups, making sure resources are focused on the highest-value work.Manage delivery risks, issues, dependencies, assumptions and decisions, escalating where appropriate.Coordinate the design, implementation and assurance of service controls across identity, authentication, access and digital services.Lead changes into live services, ensuring readiness, customer impact, operational impact and service stability are properly considered.Use delivery data, service performance information and risk insight to track progress, identify problems and recommend action.Establish proportionate governance, reporting and assurance arrangements that support timely decisions.Build strong relationships across technical, operational and business teams to secure agreement and remove barriers to delivery.Drive continuous improvement by reviewing delivery performance, lessons learned and opportunities to simplify ways of working.Lead, coach and develop colleagues, creating an inclusive and collaborative delivery environment.Support business cases, investment proposals, workforce planning and strategic planning activity.Person specificationYou will be an experienced security control and project delivery lead who can work confidently across organisational boundaries. You will bring clarity to complex work, make sound decisions with incomplete information and give senior leaders confidence that delivery is under control. What success looks likeA clear, prioritised and achievable delivery portfolio aligned to organisational objectives.Projects and service improvements delivered to agreed outcomes, with risks and dependencies actively managed.Senior leaders receive clear, timely information and assurance to support decisions.Changes move into live services in a controlled way, with customer and operational impacts understood.Strong collaboration across technical, operational and business teams.Measurable improvements in delivery performance, service effectiveness and organisational resilience.Teams have clear direction, feel supported and continuously improve how they deliver.Essential Criteria:• Proven experience of leading complex digital, technology or operational projects from planning through to implementation.• Experience of setting priorities and coordinating delivery across multiple teams in a complex stakeholder environment.• Strong planning and delivery management skills, including managing milestones, risks, issues, dependencies and resources.• Ability to use data, performance information and risk insight to assess progress, inform decisions and recommend action.• Ability to influence senior stakeholders and build agreement across technical and non-technical teams.• Experience of establishing effective governance, reporting and assurance, with clear escalation and decision-making routes.• Experience of delivering change into live services while managing operational readiness, customer impact and service stability.• A track record of continuous improvement, including simplifying processes and improving delivery performance.Desirable Criteria:• Experience working in security, identity, digital trust, operational resilience or another risk-based environment.• Knowledge of identity verification, authentication, access management or large-scale digital services.• Experience leading multidisciplinary teams across technology, operations and business functions.• Experience developing business cases and securing investment for service improvements.• Knowledge of relevant government digital, security or service management standards.• A professional qualification in project or programme delivery, risk management, IT service management or a related field.Further Location InformationPlease ensure that you only apply for a location that you are willing and able to work from, as we will only make one offer of employment. Any additional notes included in a ‘Further Location Preferences (optional)’ field within the application form, will not be considered. Please be aware that you cannot change your location preference after submitting your application.Office closuresFor more information on where you might be working, review this information on our locations.If your location preference is for one of the following sites, it’s important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.These sites include:Benton Park View, Newcastle - moving to Pilgrims Quarter, NewcastleTrinity Bridge House, Salford - moving to an alternative office in Manchester/ SalfordYou will be given more information about what this means at the job offer stage.Leeds Locations Moves Adjustment Payment will be available for this role, provided the successful applicant is a current HMRC colleague in Bradford and meets the eligibility requirements outlined in the HMRC’s Moves Adjustment Payment guidance.BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.Family friendly policies.Personal support.Coaching and development.To find out more about HMRC benefits and find out what it’s really like to work for HMRChear from our insiders or visitThinking of joining the Civil ServiceThings you need to knowArtificial intelligenceArtificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.Selection process detailsThis vacancy is using Success Profiles (opens in a new window), and will assess your Strengths and Experience.How to ApplyAs part of the application process, you will be asked to provide the following:A name-blind CV including your job history and previous experiences, last 5 roles (100 words per role maximum).A 1,000-word Personal Statement. Your Personal Statement (max 1,000 words) should address the essential criteria as outlined in the person specification part of the advert. Please complete a separate statement (Max 250 words) for the Desirable Criteria where applicable. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at interview.Further details around what this will entail are listed on the application form.SiftIn the event of a large number of applications being received, an initial sift may be held on the CV.At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.We may also raise the score required at any stage of the process if we receive a high number of applications.InterviewDuring the panel interview, you will be asked some experience-based questions relevant to the leadership requirements of a Grade 7 role. You will also be asked some strength-based questions in order to explore your motivations, relevant to the role.This is an example of a strengths-based question:“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.Interviews will take place via video link.Sift and interview dates to be confirmed.Please note that circumstances may arise that require the planned interview format to change. We will endeavour to provide you with as much notice of any change as possible.EligibilityPlease take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days (Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.Exceptionally, candidates who are not successful at this grade may be considered for appointment to similar roles at a lower grade where the eligibility criteria are met. If this applies, we will contact you directly.Sponsorship We have assessed this role against both Home Office and HMRC criteria and we are unable to offer sponsorship for a Skilled Worker Visa. This means the vacancy is not open to applicants who require visa sponsorship.Additional Security InformationPlease note: in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.Nationality requirementsOpen to UK nationals only.The HMRC app can help you with your applicationThe HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.If successful in your application, you will need your National Insurance number for the onboarding process.Download the HMRC app now and save your National Insurance number to your digital phone wallet.How to download the HMRC app and sign up for an account Download the free HMRC app from the App Store or Google Play store. If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.Reserve ListA reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.Merit ListAfter interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.Criminal Record CheckApplications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.Hybrid working at HMRCHMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time). Reasonable AdjustmentsWe want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.If you need a change to be made so that you can make your application, you should: Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs. Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.Technical SupportIf you are experiencing problems that cannot be resolved by our ‘help’ section, then technical support is available. You will receive a reply in 2 working days.Important information for existing HMRC contractual homeworkersPlease note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.Terms and Conditions Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.Questions relating to an individual application must be emailed as detailed later in this advert.Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.New entrants will join on the minimum of the pay band.Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section. For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.Feedback will only be provided if you attend an interview or assessment.SecuritySuccessful candidates must undergo a standard (or equivalent) criminal record check.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).See our vetting charter (opens in a new window).People working with government assets must complete baseline personnel security standard (opens in new window) checks.Nationality requirementsOpen to UK nationals only.Working for the Civil ServiceThe Civil Service Code (opens in a new window) sets out the standards of behaviour expected of civil servants.We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.Diversity and InclusionThe Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see theCivil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).Apply and further informationThis vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.Contact point for applicantsJob contact : Name : John MooreEmail : john.moore1@hmrc.gov.ukTelephone : 03000531266Recruitment teamEmail : unitybusinessservicesrecruitmentresults@hmrc.gov.ukFurther informationAppointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.

Description About the Role Head of Accommodation & Guest Services will ensure the smooth planning and delivery of a department that promotes the highest operational standards within Resort cleanliness and accommodation cleanliness, whilst driving problem resolution through our Guest Services department. Ownership of the business strategy, ensuring you are reviewing and taking actions around improving the guest experience will be an essential part of the role. This role will ensure it is driving our Clean and Fault Free (CAFF) approach to our accommodation and identifying opportunities for improving our focus on guest feedback and NPS growth. Accountability will also sit with the role for problem resolution through the Guest Services team which is driven predominantly through accommodation complaints and queries. This role will also cover all public venues and areas from a cleaning perspective. The role will drive business strategy by setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. General Duties & Key Accountabilities You will hold accountability for all guest accommodation cleaning and all public area cleaning across the resort, along with leadership of our guest services team dealing with all guest services queries that are raised to the resort – most of which will be focused on accommodation. This role will ensure a smooth arrival process by break type, working with proposition and pre-arrival marketing teams to plan and review guests needs. Managing proactive query and complaint resolution where possible and escalation of more complex guest queries. You will be accountable for dealing with complaints and ensuring that our ‘solve on site' policy is in place working closely with the Resort Director & peers, managing the complaint resolution budgets within their P&L. You will be working closely with the Senior Manager Facilities to log any maintenance and room issues and plan how to resolve any issues by planning and forecasting of units to ensure correct support / requirements of team are met. Time will be spent working closely with allocations and yield team to ensure awareness of arrival numbers and any specific requirements. This will drive a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. This role covers management of the operational refurbishment processes, working alongside the central support teams and understanding Capex Plans, H&S Compliance for the departments. You will set clear goals and PDPs for direct leaders, providing feedback and clear succession plans, ensuring leaders fulfil the 90 day process for all new team, and they're all allocated a buddy. Monitor engagement levels and work with the people team to identify opportunities to drive engagement and retention. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal HR process. About You You should hold an excellent level of operational knowledge in cleaning or soft services, have an excellent level of hands-on experience in a guest relations or customer service leader role. You should have experience in leading large teams in fast paced environments with good financial knowledge with the ability to forecast and manage costs in line with budgets. Be able to manage multiple priorities and adapt quickly to changing requirements, have experience in leading a mixture of permanent and temporary teams to deliver excellent standards and hold the ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to communicate well at all levels should be an asset of yours. About Butlin'sDid you know Billy Butlin was the first person to introduce dodgems to the UK? That's right, 'fun' is in our DNA, and we've been delighting guests for almost 90 years. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture. As The Home of Entertainment, we pull out all the stops to provide our guests with an 'Altogether More Entertaining and Fun Break', from all-action family holidays to adult-only Big Weekenders, brought to life through our three mighty values. So, if you're looking for a role where you can Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Care For Each Other, we think you'll fit right in! JBRP1_UKTJ

Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and, in the future. Salary: £35,875 - £45,000 (with £45,000 being the average of OTE inc. callout) Location: Manchester covering M3, M5, M6, M7, M27, M28, M30, M38, M44, M50 areas Contract Type: Permanent Working Hours: 40 Working pattern: Monday to Friday with on-call requirements Holiday entitlement: 20 + Bank Holidays (increases with service) About the role Responsible for ensuring heating and hot water systems are operating safely, efficiently and reliably, helping customers stay comfortable in their homes. You'll diagnose faults, complete repairs, carry out planned maintenance, and provide a high standard of workmanship while delivering excellent customer service at every visit. What you'll be doing Carry out service and maintenance works on a variety of domestic properties across the region Ensuring high levels of customer care in dealing with clients and tenants to meet the required quality standards Communicate updates and progress of work, completing the required paperwork electronically and manually What we're looking for Valid domestic and/or commercial gas qualifications. As a minimum, successful candidates must have the following: CCN1, CENWAT, HTR1, CKR1 (essential) Valid UK driving licence (essential) Previous practical experience in gas maintenance within a domestic capacity Solid understanding of gas safety regulations and industry standards Strong problem-solving skills and the ability to work independently A professional and friendly attitude with the ability to forge strong relationships with both clients and tenants Why Join Us You'll be part of a supportive team that values expertise, reliability and great customer service. We offer a positive working environment, opportunities for development and the chance to make a meaningful impact, in the communities we serve. Benefits We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance *Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) *Bike2Work Scheme *EV Car Scheme Employee engagement events and “Employee Voice” programmes Strong opportunities for career growth and development *Terms/qualifying criteria applies Equal Opportunities Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Reasonable Adjustments As part of our commitment to Inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals who may require them. If you feel you need any adjustments, please contact Pre-employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including the right to work in the UK and DBS checks. JBRP1_UKTJ

Our client is a major defence and aerospace company. Date Posted: 2026-08-10 Country: United Kingdom Location: Warminster, Wiltshire Position Role Type: Hybrid Senior Training Systems Engineer Be at the forefront of transforming British Army training. About us: At OMNIA® Training, we've brought together some of the UK's most innovative defence training organisations under one powerful mission: to transform the British Army's training system and create the best-trained Army in the world. OMNIA are redefining the British Army's collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you. OMNIA is at the heart of the UK's bold Land Industrial Strategy. The role: This is more than a job — it's a mission. You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA's vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win. You'll work in a matrix organisation and report operationally through OMNIA Training and functionally through the Systems Solutions Lead. Ultimately, you'll work for the British Army, championing innovation, and helping shape the future of military collective training. Key Responsibilities: Working with a multi-disciplined team to define work packages and technical requirements across multiple complex services and capabilities to meet required technical and operational specifications Defining requirements and producing designs. Carries out agreed operational procedures of a routine nature, logging, delegating and quality assuring Act as the technical liaison between engineering teams and supply chain partners, ensuring technical specifications, standards, and integration requirements are clearly communicated and understood. Maintains relevant records and documentation, leads audits Individually contribute to the execution and delivery of key work packages Undertake, leading where required activities associated with Systems Engineering, including product development and qualification Work with the OMNIA Training team to assist in the review, analysis, implementation and delivery of advanced training environments and concepts Contributes to maintenance, installation and problem resolution Contributes to and helps improve system operation Be ‘Responsible for championing and fostering a culture of Environmental, Health, and Safety (EHS) compliance and continuous improvement'. Any other duties required to meet the needs of the programme. Who we are looking for: We're after individuals who want to serve. You'll have a mission focus, and the enthusiasm and drive to ‘get things done'. You'll want to work in collaboration with other defence training organisations, and the British Army. You won't let bureaucracy get in the way of what needs to be done, you'll learn lessons and share these lessons across the team. You won't necessarily have a military background, but you'll understand what it means to serve and to put the mission first. The OMNIA Senior Training Systems Engineer will be part of the team responsible for the delivery of complex bespoke training systems capabilities, technology and solutions for the Army Collective Training Service (ACTS). Responsible to the Systems Solutions Lead, this position will be critical to the successful technology and interoperability of the entire solution. The position is suited to a Training Technologist or Systems Engineer who has the appetite to develop further into Systems Engineering or Training Solution Systems and thrives on the challenge of tackling requirements definition, design, integration and delivery of a wide range of solutions across a broad spectrum of technologies, including simulation systems and synthetic environments. This will be done following the System Engineering process through the lifecycles through waterfall and agile methodologies. A key part of the role will be liaising across third parties and subcontractors to ensure their technical deliveries are aligned through the supply chain. This position requires a customer first mindset, strong stakeholder engagement skills, and the ability work in a multidisciplinary engineering team in a complex and evolving environment. Essential Skills and Experience: Working in multi-disciplinary teams within a system engineering environment. Knowledge of Systems Engineering Process (ISO 15288) Experience of writing system requirements and producing design documentation. Knowledge in the System Engineering V-model lifecycles and processes. Writing technical specifications and Interface Control Documents (ICDs) Systems Engineering technical standards, principles, theories, concepts and techniques Experience with the Atlassian Suite, working with Jira, Confluence Engineering background with a degree in a relevant discipline or equivalent professional experience Ability to translate operational and technical requirements into practical system architectures, designs and implementation plans Experience supporting technical deployments within structured delivery environments (e.g. Agile or SAFe) Experience supporting system testing, validation, and troubleshooting during deployment and operational phases Experience of Cloud Service and hosting with AWS or Azure. Holds, or is eligible to obtain, UK Security Clearance (SC). Desirable Skills and Experience: Experience of writing training system requirements and designs across the Live Virtual and Constructive environments. Engineering, (mechanical, electrical, software, systems)Awareness of TOGAF and/or NAFv4. Experience delivering multi-system integration projects within defence, government, or highly regulated environments. Working knowledge of Training Systems standards and frameworks (DIS/HLA/SISO). Experience implementing and configuring training solution technologies across Live, Virtual, and Constructive (LVC) environments. Experience working with external suppliers and vendors to deliver integrated technical solutions, including reviewing technical documentation to ensure alignment with system/architecture requirements and standards. Experience supporting procurement or supply chain teams by translating technical specifications and integration requirements. Understanding of interoperability standards or integration frameworks used within enterprise or defence systems. Experience or knowledge of Combined Arms Virtual Simulations (CAVS) or Tactical Engagement Systems (TES) What we offer: Be Part of a Ground-breaking Mission Join the UK's most advanced defence training alliance, where industry experts converge to push boundaries and deliver excellence. A Culture Built on Collaboration Work in an inclusive, high-performing team that celebrates ideas, supports growth, and is laser-focused on delivering results. Team dynamics You will be part of a team that works together, across multiple organisations united in one mission. Work Across Borders, United in Purpose Operate across organisations with one shared goal - improving capability across all domains. Drive Innovation Your voice matters. We champion new ideas, welcome change, and believe in continuous improvement with a growth mind-set. Shape the Future Play a crucial role in a long-term, future-facing programme with real-world impact on national defence. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. OMNIA® Training and its partners are proud to be an equal opportunity employer. We welcome applicants of all backgrounds and identities — what matters is your passion, your expertise, and your dedication to the mission. Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility. #LI-JR1 Its parent company adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms JBRP1_UKTJ

Company description: EV Charging Engineer Job description: Uniting what's next in traffic. At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. That's why we recruit great minds from all walks of life. We embrace diversity and create what's right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. Do you want to make a difference with the work you do? Join us as an EV Charging Engineer Yunex Traffic is the market leader in intelligent traffic solutions, and we have an award-winning history in the EV charging market. As pioneers in the industry, we are uniquely positioned to offer EV charging maintenance services to providers across the UK. With our recent success in securing commercial maintenance contracts for EV charging stations nationwide, we're expanding our team. To support our growth, we're looking for talented, electrically qualified Service Engineers to help continue driving our success. If you're excited by the idea of shaping the future of electric vehicles and want to be part of an innovative team, keep reading! The Role As an Electric Vehicle Charging Infrastructure (EVCI) Engineer, you'll join our dynamic, field-based team. Your role will focus on the commissioning, maintenance, and support of fast, rapid, and ultra-rapid EV chargers. If you enjoy hands-on work, thrive in the field, and are dedicated to delivering top-quality results, we want to hear from you Location: Working with a local depot and team, the role will cover the Northwest of England. We welcome applications from those living in Cheshire, Merseyside, Greater Manchester, West Yorkshire and Lancashire. Responsibilities: • Service, upgrade, and troubleshoot AC and DC EV chargers., • Maintain a strong focus on safety at all times; this includes reporting of unsafe events, conditions and incidents, and by supporting business & customer led safety initiatives., • Conduct electrical testing and periodic inspections of charging equipment and associated supplies., • Ensure all work is completed safely, to a high standard, and on schedule., • Communicate effectively with contractors and customers, both on-site and digitally., • Manage and report your own vehicle Stock levels, • Analyse and process data to optimize contract performance., • Handle emergency repairs and support out-of-hours work by being part of a regular standby call out rota., • Complete product training and achieve National Highways Sector Scheme accreditation. Customer specific product training. This will include overseas travel., • Support and work in other areas when required (this may involve staying away overnight from time to time), • Assist from time-to-time engineers working of traffic signals & associated equipment. Qualifications & Experience: Essential • Experience working with low and medium voltage electrical systems., • A proactive problem-solver who is eager to learn and thrives in a team environment., • Experience work with IT equipment., • Safety-conscious, detail-oriented, and comfortable working outdoors., • A full driving license and proximity to one of our depots. Desirable • A Level 3 Electrical qualification (e.g., EAL, City & Guilds), • ECS Gold Card and City & Guilds 2391- 52 qualifications or equivalent, • City & Guilds 2921-31-32-33 qualifications or equivalent, • 18th edition BS7671 qualification, • Photovoltaic panel systems experience, • Battery energy storage systems experience, • Experience is using IT equipment and software, • HERS registered We offer: • Competitive base salary plus annual bonus, • 26 days holiday (rising to 29 with service, • 37.5-hour working week, • Company vehicle., • Excellent pension scheme with up to 10% employer contribution, • Flexible benefits tailored to your needs, • Ongoing training and development, including support for professional memberships How do I apply? We can only accept online applications. Click the “Apply Now” button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what we're up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here. JBRP1_UKTJ

An exciting opportunity has arisen for an experienced Head of Sales to join Nortec Fire, a growing and highly respected Fire & Security business operating across the North of England. Reporting directly to the CEO, this is a pivotal leadership role responsible for driving commercial growth, developing sales strategy, increasing market presence and building a strong pipeline of new business opportunities. This is far more than a traditional sales position. The successful candidate will have the opportunity to shape the future direction of the business, bringing structure, momentum and commercial focus while building on an already strong reputation for technical expertise, integrity, compliance and exceptional customer service. If you're a commercially driven sales leader who enjoys developing relationships, opening doors and creating sustainable growth, this could be the ideal next step in your career. • Develop and lead the company's sales strategy across key target sectors including Property Management, Facilities Management, Healthcare, Education, Commercial, Industrial, Housing and Estates., • Build and maintain a robust pipeline of new business opportunities, account growth opportunities and strategic relationships., • Generate new opportunities through networking, referrals, direct prospecting and targeted business development activity., • Build meaningful relationships with decision-makers, stakeholders and industry contacts., • Take ownership of the sales process, ensuring opportunities are effectively managed from initial engagement through to successful delivery., • Work closely with operational and technical teams to ensure opportunities are commercially viable and deliverable., • Provide visibility across pipeline activity, forecasting and commercial performance., • Drive profitable, sustainable growth while protecting margins and service quality., • Grow existing customer accounts through exceptional relationship management and service delivery., • Represent the business professionally and uphold the highest standards of integrity and customer care. To be successful in this role, you will ideally have: • A proven track record in sales leadership, business development or senior commercial roles., • Experience within Fire & Security, Facilities Management, Property Services, Compliance, Building Services or a similar service-led environment., • A strong history of generating and winning new business opportunities., • Experience building and managing structured sales pipelines., • The ability to engage and influence senior stakeholders and decision-makers., • A consultative, relationship-led approach to sales., • Strong commercial awareness, negotiation and strategic planning skills., • Experience working with CRM systems and sales reporting tools., • The drive, resilience and ambition to help lead business growth., • A professional, ethical and customer-focused approach. This is a rare opportunity to join an ambitious business in a senior commercial role where you'll have genuine influence over future growth. You'll work directly alongside the CEO and leadership team, helping to shape sales strategy, develop new opportunities and build long-term customer relationships. The business is looking for someone who can bring energy, structure and commercial focus while maintaining the values that have helped establish its strong reputation within the market. If you're motivated by growth, enjoy service-led selling and want to make a genuine impact within a growing Fire & Security business, we'd love to hear from you. #J-18808-Ljbffr

Utility Consultant# Career Opportunities## Utility ConsultantApply: GB.Bristol.The Hub: GB.Newcastle upon Tyne.Albany Court: GB.Manchester.Piccadilly: GB.Birmingham - Chamberlain Square: Full time: Posted Today: R-157476### Job Description## OverviewWorking in AtkinsRéalis, this is a fantastic opportunity to join our growing and talented team of Utility Consultants.As part of our Utility Solutions capability, this is an opportunity for an experienced consultant to support our broad client base with multi-utility consultancy services, helping them effectively plan and execute construction projects. Working to a high level of accuracy, the role is focused on all aspects of Utility Consultancy, from understanding onsite constraints, procuring, and planning diversionary works and arranging for connections to new developments. The role involves working on behalf of clients from a wide range of sectors on projects ranging from residential and commercial developments through to major highways and infrastructure schemes, with tasks covering the entirety of a project’s lifecycle, from feasibility and planning stage through to build and implementation.You will be a natural networker and will work alongside our business development teams to grow and expand client relationships.## Your role Interpreting client utility requirements and understanding scheme drawings. Presenting client schemes to relevant utilities and procuring relevant costs and designs. Reviewing utility designs against client designs, to identify potential risks and savings. Challenging utility costs where appropriate. Be able to interpret client proposals and consider the impact on existing utility assets. Calculating anticipated load requirements for a range of building types. To evaluate utility assets as shown on utility record drawings and prepare feasibility assessments against client proposals. Simultaneously managing numerous projects, chasing utilities for responses to ensure project milestones are met. Writing detailed, accurate reports. When the situation allows, attendance at client design meetings and co-ordination of multiple utilities on-site to enable best value solutions to be implemented. Advising on procurement strategies for new utility connections, diversionary works and disconnections. Coordination of utility works on behalf of clients, ensuring that works are completed in line with client programs. Assessing utility plans and undertaking feasibility studies, identifying risk areas and potential costs. Performing the coordination of technical aspects of utility works between the client and the utility companies. Advising clients on ways to minimize risks to their project arising from utility matters. Managing the utility aspects of projects with a range of values and requirements. Attending design and progress meetings with utility companies and clients, at times on active building sites. Liaison with utility companies with regards to obtaining utility easement and wayleave information. Undertaking NRSWA 1991 C1-C9 processes. Taking on both internal and external projects, working alone in the majority. Leading on large or complex utility projects, utilising Junior Consultants where appropriate. Mentoring of Junior Consultants. Engaging with clients directly via email and telephone. Answering team phone calls when they are not available. Act as Technical Checker or Reviewer for department deliverables. Have a full understanding of UCS inbox management and regularly assist the Managing Consultant on writing fee proposals and scopes for clients.## About youEssential Criteria A solid and thorough understanding of and experience in working in the utility industry, preferably in a business-to-business service delivery environment. Experience in technical aspects of utility works, including loading calculations, network reinforcement and design, along with the ability to understand the impact of utility constraints on a scheme. A firm grounding in client-facing consultancy, an ability to manage lines of communication with a wide range of stakeholders. A thorough understanding of the UK utility market and associated regulatory framework, including competition in connections. Detailed knowledge of the prescribed processes for procuring utility works. Experience of working in a utility procurement and management role, or a background in fulfilling such a role working for a house builder or developer. Have an understanding or experience of working in the engineering industry. The ability to demonstrate knowledge of renewable technologies in terms of utility connections and considerations for developer connections. An appreciation of relevant legislation, including the New Roads and Street Works Act 1991 as well as other guidance that are specific to the utility sector such as HAUC, HSG47, HSE GS6, Streetworks UK, PAS128 etc. Ability to deliver value to clients through effective and proactive project management. Demonstrable experience with accurate report writing, conveying technically complex scenarios and solutions. Able to work as part of a multidisciplinary project team. Computer literate and experienced in all Microsoft applications. Full driving licence. Accurate and thorough while being able to manage workload effectively, at times working to deliver outputs within strict deadlines/programmes. Problem solver with an ability to identify and proactively manage problems and suggest considered solutions. Adaptable and optimistic approach towards a varying workload, as well as change and evolution. A clear and thorough communication style, competent communicating at all levels. Attention to detail and work with the minimum of supervision. Able to work as a member of a team, as well as individually. Highly motivated, positive personality. Conscientious, customer focused and a good communicator both verbally and written.Desirable Criteria Knowledge of AutoCAD and other GIS systems/drawing software. Equivalent of CSCS (EUSR) card holder at site operative or regular site visitor level.* Hold or be working towards a degree and/or an equivalent professional qualification in an engineering, project management or similar.## Rewards & benefitsExplore the rewards and benefits that help you thrive – at every stage of your life and your career. Enjoy competitive salaries, employee rewards and a brilliant range of benefits you can tailor to suit your own health, wellbeing, financial and lifestyle choices. Make the most of a myriad of opportunities for training and professional development to grow your skills and expertise. And combine our hybrid working culture and flexible holiday allowances to balance a great job and fulfilling personal life.Be rewarded. Find out more.## About AtkinsRéalisWe're AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world's infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We're committed to leading our clients across our various end markets to engineer a better future for our planet and its people.Find out more.## Additional informationSecurity clearanceThis role may require security clearance and offers of employment will be dependent on obtaining the relevant level of clearance. If this is necessary, it will be discussed with you at interview. The vetting process is delivered by United Kingdom Security Vetting (UKSV) and may require candidates to provide proof of residency in the UK of 5 years or longer. If applying to this role please do not make reference to (in conversation) or include in your application or CV, details of any current or previously held security clearance.We are committed to creating a culture where everyone feels that they belong - a place where we can all be ourselves, thrive and develop to be the best we can be. So, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee resource groups to support all employees. As an Equal Opportunities Employer, we value applications from all backgrounds, cultures and ability. As a Disability Confident Leader, we are committed to offering an interview to all applicants who have a disability and meet the essential criteria. If you would like to be considered under this commitment, please let us know at the application stage.### Worker TypeEmployee### Job TypeRegularAt AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences. #J-18808-Ljbffr

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. You’ll be part of our 300-strong technically diverse Intelligent Infrastructure business, delivering for a range of transportation and infrastructure clients - Intelligent Infrastructure services (I&I) | WSP. Our work in operational safety is centred on understanding the safety impact of design, operation and technology in infrastructure, in support of reducing harm to transport users, workers and other impacted parties. Through hazard identification, risk assessment and safety evaluation we put a safe systems approach into practice and support our clients’ decision making and safety governance. This means that your work as part of our operational safety group will: • Take a systems view and understand the context - whatever the policy, process, technology or governance change, we recognise that it will be only one part of a wider system., • Put people at the heart of our designs and decision making – any policy, process or technology needs to be designed around people and the capability, opportunity and motivations that shape behaviours., • Make safety inclusive – to ensure people feel comfortable and safe when using products and services and accessing transport, including populations with protected characteristics and neurodivergent needs. The successful candidate will work collaboratively with other specialists across WSP, on commissions which may range from short-term advisory projects to long-term multi-disciplinary engineering design schemes; from responsive risk assessment and evaluation in the face of emerging challenges, through to horizon scanning and shaping higher level safety governance approaches and application. Our operations and safety group comprises of around 70 committed experts from a range of engineering, scientific, academic and applied backgrounds. You will work alongside senior experts, junior consultants and specialists from across WSP, bringing in your operational safety expertise and experience within areas like roads, rail, energy and active travel to provide a strong and tailored offering for our clients. You will work on a wide range of operations and safety projects at a central and local government level, resulting in a varied and diverse portfolio. The focus of the role is to undertake high-quality technical work across the Intelligent Infrastructure discipline. You will work with industry leading experts as well as supporting, inspiring and developing junior colleagues. • Working with our clients, to provide expert advice to support their objectives., • Working collaboratively with other specialists across WSP providing subject matter expertise, insight to safety risk assessments, operating procedures, policy and major projects, • Undertaking research and data analysis., • Engaging with stakeholders who have relevant insight to specific topics, e.g. emergency services, operational staff, highway authorities, transport operators or breakdown recovery., • Leading responsible roles for technical packages of work in terms of time, cost and quality of the output, ultimately ensuring customer satisfaction throughout delivery., • Presenting findings and recommendations to client forums and industry stakeholders., • Supporting the growth of the Operational Safety expertise area to support delivery against its ambitions, helping drive delivery and business sustainability, with a particular focus on supporting the development of early career professionals We are seeking motivated and resourceful colleagues who can demonstrate one or both of the following: • Experience preparing and/or reviewing safety risk assessments, hazard logs and risk registers, particularly within the transport domain., • Understanding and appreciation of safety by design concepts, the principles of prevention, and the application of the Construction (Design and Management) Regulations 2015 (CDM 2015)., • A degree or equivalent in a relevant discipline (e.g. civil engineering, transport studies, geography, psychology, arts), or are a technician with BTEC, HNC/HND and an appropriate level of experience, • A passion in working towards systematic safety integration e.g., the safe system approach and Vision Zero, • A proven track record in a consultancy role or can demonstrate the aptitude and skills required to provide excellent consultancy support, • Ability to undertake qualitative and quantitative data analysis; use of artificial intelligence tools to support research, analysis and reporting, • Excellent verbal and written communication skills and ability to construct compelling narratives, • A conscientious approach with attention to detail and an ability to work under your own initiative, • Enthusiasm to share knowledge and support the development of colleagues especially more junior team members, • Excellent stakeholder relationships and collaboration skills, • Experience contributing to or developing client proposals and business development Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. About Us We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives—and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. The Senior Global Support Engineer, Digital Pathology, for Leica Biosystems is a key individual contributor within the Global Support team, providing advanced third-level technical support, product expertise, and service and support readiness. The role resolves complex Business Unit (BU) escalations, communicates technical guidance to the field, and supports Change Request (CR) and New Product Development (NPD) projects. Product focus includes the Aperio GT Platform, Aperio FL, CytoVision/CytoInsight, and other assigned Digital Pathology hardware and software products. This position reports to the Director, Global Support & Training, and is part of the Digital Pathology Business Unit based onsite in Newcastle upon Tyne, United Kingdom. • Resolve complex and high-priority BU escalation cases from SU Service & Support teams, providing timely technical guidance and clear field communications as a subject matter expert for assigned Digital Pathology products., • Own service and support readiness for CR and NPD projects, delivering high-quality work on time and validating service procedures in representative environments., • Partner with R&D, Quality, Product Management, and Support Units to translate escalation findings into documented defects, feature requests, Technical Service Bulletins (TSBs), and product or service improvements., • Develop and continuously improve support processes, Standard Work, and technical documentation; participate in Danaher Business System (DBS) activities, including Kaizens and structured problem solving, to improve field readiness and product quality., • Bachelor's degree in an engineering or scientific discipline, or equivalent relevant experience., • Minimum five years of experience in technical support, field service, hardware or software engineering, or a related technical field., • Strong understanding of IT infrastructure, networking, and software configuration, with the ability to use technical software for instrument and system configuration., • Demonstrated ability to investigate complex technical issues independently, evaluate evidence, and manage priorities with minimal supervision., • Excellent written and verbal communication skills, with the ability to explain complex technical topics to diverse global audiences., • Flexibility to start early or work late, including occasional weekends, as needed to support customers and projects., • Occasional domestic and international travel (less than 10%) for customer support, project work, training, or DBS events., • Experience in medical devices or similarly regulated environments, including Good Manufacturing Practices (GMP) and quality systems., • Hands-on experience supporting Digital Pathology systems, especially the Aperio GT Platform, Aperio FL, CytoVision/CytoInsight, or VERSA; familiarity with Windows Server, Linux, SQL, or command line utilities., • Practical experience using AI assistants for technical knowledge work, such as researching and synthesising information, analysing technical evidence, preparing documentation, and improving repeatable support workflows. Relevant tools include Cursor, Claude Code, Codex, GitHub Copilot, or similar. Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. At Leica Biosystems, we believe in designing a better, more sustainable workforce. This position is an onsite role based in Newcastle upon Tyne, United Kingdom. Additional information about the work arrangement will be provided by your interview team. Explore the opportunities and challenges that working for Leica Biosystems can provide. Onsite Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. For more information, visit www.danaher.com. #J-18808-Ljbffr

• Newcastle Upon Tyne, Tyne and Wear, United Kingdom, • Leeds, West Yorkshire, United Kingdom, • Greater Manchester, United Kingdom What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… We have a great opportunity for a Project Manager (HV/EHV) to join our UK Transmission and Distribution (T&D) team. WSP’s T&D team delivers electrical power projects at transmission and distribution voltage levels. This role is to project manage pre-construction and construction activities (from design to energisation) for large-scale high voltage infrastructure and grid connections at voltage levels normally between 33kV and 400kV. Our projects would include feasibility, detailed design, procurement, construction, test and commissioning on existing or new substations and associated infrastructure. What will you do: • Develop HV and EHV project initial functional requirement into compliant cost-effective engineering solutions., • Project manage the development and delivery of HV and EHV projects (cable, overhead, plant and civil) to time, cost, safety and quality., • Interface with customers as well as internal and external resources to develop and deliver HV & EHV projects., • Undertake the role of CDM Designer and/or Principal Designer for developed HV and EHV projects., • Effectively communicate with internal engineering and industrial resource., • Coordinate external service providers and administer commercial. What we will be looking for you to demonstrate… • Minimum HNC in Electrical Engineering., • Experience managing large and complex HV and EHV substation projects throughout the full project lifecycle from feasibility to energisation., • A strong understanding of electrical transmission and distribution plant items operations, controls and associated systems such as AIS/GIS switchgear, Protection & Control, Power Transformers, Underground power cables and Overhead lines., • Optioneering - select the most suitable substation configurations (voltage levels, installed and firm capacities) as per functional requirements for the projects., • Project Management involving the delivery of CAPEX and Customer connection projects at voltages from 33kV to 400kV from project initiation, specification and design, tendering, construction through to project closure., • Design knowledge of both AIS & GIS substations up to 400kV., • Knowledge of engineering standards for HV and EHV Plant, substations (including earthing and electrical clearances)., • Excellent understanding of the H&S and CDM requirements for large scale projects., • An ability to undertake the role of ‘Designer’ and ‘Principal Designer’ under the CDM regulations., • An ability to interpret technical documentation relating to the design of electrical substations. Don’t quite meet all the criteria? Apply, and we can see how your experience aligns to this role and other opportunities within the team. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT’S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

• Ways of Working: Remote - This job will be remote and/or the job is designed to be performed outside of the office. Employees will come onsite when requested by the leader., • Employee Type: Employee, • Global Job Level (HCM): Professional 3 (9) At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare’s hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere—we strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture—our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real-world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let’s advance the world of minimally invasive care. Primary Function of Position: Intuitive Surgical is widely considered the most exciting medical device company in the world today. Surgeons worldwide are changing the way surgery is performed by utilizing our robotic surgical device, the da Vinci® Surgical System, to enhance their surgical precision and greatly improve patient benefits. We have attracted some of the best and brightest on our team and now we are seeking a Field Service Engineer to manage Customer Technical Relations after the point of Sale on All Intuitive Surgical Products, in an assigned territory. This position will require you to work independently, manage and prioritize technical escalations, and establish and maintain expectations with both the direct customer and other Intuitive surgical employees. Roles and Responsibilities: • Senior da Vinci® Surgical technical expert across all system platforms., • Analyze customer’s requirements to ensure effective system installation by providing Pre site Planning and Installation Coordination with the customer., • Ability to autonomously manage and schedule both planned and unplanned appointments with Customers to ensure maximum system reliability, functionality and that Uptime Guarantees are achieved. Assess and determine follow up visits to ensure maximum system reliability., • Use discretion and independent judgment when assessing the functionality and Repairing Intuitive Surgical products., • Ability to identify, make recommendations, and or provide feedback to Product Support and Product Engineering on Product or process enhancements that addresses customer concerns., • Provide on-site technical and training support to Junior and Filed Service Engineer, prevent, or ensure proper technical escalation to resolution., • Engage service contract renewal discussion with hospitals by presenting the value proposition of Intuitive Surgical’s service offerings., • Use discretion and independent judgment when assessing customer-training needs with respect to technical training in an Operating Room environment and provide both technical training and or technical support as required., • Independently manage all administrative duties of role that includes but are not limited to; Spare Parts Inventory, Returned Material Authorizations, Calibrated Equipment, Training Documentation, Preventative Maintenance Scheduling, Service Contracts Billings, System Configurations, and data in Call Escalation database., • Support Sales Training and Marketing events by analyzing potential issues and develop independent strategies to resolve. Required Knowledge, Skills, and Experience: • College degree in applied science or engineering preferred; or equivalent training/experience which may include extensive course work or study in the field of engineering or applied science., • 5-10 years of experience as a Field Service Engineer, including experience in the medical device industry., • Strong written and oral communication skills., • Excellent interpersonal skills., • Strong administrative and record keeping skills., • Strong knowledge of Operating Room protocol., • Track record of solid customer relationships with Surgeons and Hospital staff., • Proven track record in providing training support., • Well versed at presenting the value proposition of service offerings., • Proven ability to independently troubleshoot complex electro-mechanical systems., • An ability to travel up to 80% Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws. U.S. Export Controls Disclaimer:In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status. Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan ("TCP") (note: typically adds 2 weeks to the hiring process). For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’sstart date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. This position may be filled at a different job level than listed here depending business need and/or on the selected candidate’s experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate’s qualifications, consistent with applicable law. By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply #J-18808-Ljbffr

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence. AXA Insurance UK, formed by uniting our Commercial and Retail teams under a single leadership, strengthens our core capabilities and our commitment to exceptional customer service. Join AXA Insurance as Head of Technology and Resilience Risk, a pivotal leadership role where you'll drive our approach to managing technology and operational resilience across the organisation. Reporting to the Director of Risk, Governance and Conduct and being a key part of the Line 1 Risk Leadership team, you'll also sit on the AXA Insurance COO’s extended Senior Leadership team, providing strategic risk insight and inputting into key decisions to ensure we execute our business priorities in a way that is safe and sustainable. Leading a dedicated team of risk professionals, you'll shape our risk management frameworks and maturity while championing customer-centric thinking across technology, operational resilience, change management, incident response and third-party oversight. This is your opportunity to influence the end-to-end Technology and Resilience agenda, collaborate across all three lines of defence and act as a trusted advisor to senior stakeholders navigating the critical intersection of innovation, risk and business continuity. This is a hands-on and fast paced role where you’ll be required to display thought leadership to support risk owners to manage uncertainty in a way that protects the business and enables innovation. • Lead Technology and Operational Resilience Strategy – Develop and enhance AXA Insurance's Operational Resilience plan aligned to industry standards and IBS requirements, with clear understanding of critical dependencies (People, Property, Suppliers, IT, Data) and recovery protocols for vendor exit or business discontinuity., • Manage Technology Risk and Modernisation – Leverage expert knowledge to identify technology risks and support the COO in designing and executing plans to simplify, modernise and improve the estate for efficiency and better customer outcomes., • Oversee Change and Transformation Risk – Establish standards and impact assessments to evaluate how changes and initiatives align to simplification and resilience agendas, lead risk advice on key transformation initiatives and support the COO's view on Change Management Framework effectiveness., • Information Security and Data Governance – Maintain clear understanding of InfoSec, Data and Privacy requirements, identify and drive remediation of gaps, oversee a comprehensive Data Risk Management Framework covering quality, integrity, GDPR compliance and availability., • Third-Party and Supply Chain Resilience – Assess and manage vendor and supply chain risks, embedding resilience standards and exit strategies to mitigate dependencies and ensure operational continuity., • Incident Management and Root Cause Analysis – Lead incident management both in-the-moment and retrospectively, delivering risk event reporting, root cause analysis and lessons learned to drive continuous improvement and inform path-to-tolerance plans., • Risk Reporting and Insights – Provide timely, data-driven reporting on technology, resilience, cyber and incident risks using tools such as SCALA, deliver insightful analysis of end-to-end risk profiles, customer journey impacts and intervention opportunities to senior management and governance forums., • Build Risk Maturity and Culture – Embed strong risk management disciplines across AXA Insurance COO through KRI development, RCSA execution and governance best practices, lead a high-performing, inclusive risk team and act as trusted advisor to ExCom and key risk committees. At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least three days a week (60%) away from home, this means attending the office, visiting clients or attending industry events. • Technology Risk and Resilience Expertise – Extensive proven track record championing customer-centric outcomes and implementing pragmatic, commercially driven operational solutions that balance risk management with business performance., • Large-Scale Financial Services Experience – Hands-on experience managing financial, operational, regulatory and strategic risks within a large-scale financial services provider, with deep understanding of industry-specific controls and mitigation strategies., • Regulatory Knowledge – Up-to-date knowledge of UK regulatory expectations for insurance and financial services, able to translate regulatory requirements into practical risk management frameworks., • Advanced Risk Assessment and Assurance Skills – Proficiency in KRI development and monitoring, statistical sampling, outcome-based testing and control assurance methodologies to identify and mitigate risks effectively., • Stakeholder Engagement and Influence – Strong ability to challenge, influence and build rapport across all organisational levels through empathy and pragmatism, fostering a risk-aware culture and driving informed decision-making., • Exceptional Communication and Reporting – Ability to deliver clear, concise, and impactful insights tailored to diverse audiences, with meticulous attention to detail and strategic recommendations., • People-Centric Leadership – Demonstrated ability to drive engagement, develop capability and foster a culture of positivity, empowerment, innovation and teamwork across teams and the wider organisation., • Strategic Risk Leadership – Proven ability to lead complex risk initiatives, integrate risk into strategic decision-making and influence senior leadership to embed a sustainable risk and resilience mindset. As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom. Please be aware that this position is a Certified Function role under the SM&CR regime, which means the successful candidate will be subject to an enhanced level of background screening requirements. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. #J-18808-Ljbffr

Our Purpose We believe in making homes, businesses, and lives better. As our Regional Showroom Sales Manager (RSSM), you will be the driving force behind this mission, guiding and developing our Bathroom Showroom teams across a defined region to ensure we remain the partner of choice for the trade industry. The Role: You will lead, mentor, and inspire our Showroom Managers to deliver exceptional customer service and sustainable sales growth. As our Regional Showroom Sales Manager, your role will involve monitoring area performance to ensure every showroom in your network is a profitable, seamless extension of the City Plumbing brand. By taking ownership of the Showroom's regional sales strategy, you'll implement initiatives that drive consistent sales results across all locations. You'll focus on high standards that will directly impact area performance, allowing you to identify and scale successes within your territory. Through proactive influencing and mentorship, you'll empower your Showrooms to reach new sales heights and maintain a competitive edge when it comes to sales. Ultimately, you will be committed to improving the performance of our Showroom estate by aligning business initiatives with our broader sales objectives, and ensuring the area performance and regional sales targets are consistently met and exceeded. If you achieve this you will be rewarded financially by our brilliant bonus scheme. Key Responsibilities: • You will drive performance by taking accountability for showrooms meeting, exceeding sales targets, profit/AOP objectives, and trading margins., • You will ensure strategic growth by coaching Showroom Managers to proactively secure new business while nurturing loyal, recurring trade partnerships., • You will demonstrate team leadership, by supporting the recruitment, onboarding, and expert product training to empower your teams to lead with knowledge., • You will influence standard excellence, by conducting regular site visits to audit showroom standards, ensuring industry-leading visual presentation and customer journeys., • You will be a great collaborator, by fostering strong partnerships between Showroom and Branch Managers to drive total branch profitability. This is a remote based role, with travel required throughout Scotland and the North East You: As a Regional Showroom Sales Manager, you will be an example of our behaviours; Make it safe for Everyone, Be the customer's choice, Create the future, Grow stronger together. You'll be a commercially-minded leader who can interpret financial data and turn it into high-performance results. Skills and competencies: • Leadership Experience: Proven track record in management or leadership roles., • Coaching Skills: Ability to inspire and influence teams to unlock their untapped potential., • Industry Knowledge: Understanding of the Bathrooms industry or similar trade sectors (e.g., kitchens, joinery)., • Commercial Acumen: Ability to examine and interpret complex financial and statistical information., • Mobility: A clean UK Driving Licence for travel across your regionUs: From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us. Benefits Package and Cultural Environment: • 25% OTE, • Discounts, savings and cash back at numerous retailers, • Enhanced pension, • Life assurance, • Extended family policy including maternity, paternity, additional annual leave and more, • Mental Health First Aiders and Employee Assistance Programme, we look out for each other, • Complete induction and a company that lets you grow and encourages development, • Financial education and loans, • Flexible working options, • A business striving to create an environment of inclusion so everyone can be their true self, • And more! JBRP1_UKTJ

Interim O2C Lead Manager | Finance Operations Transformation ?? Newcastle Upon Tyne ? Immediate Start Preferred We're supporting a large-scale finance transformation programme and are seeking an experienced Order-to-Cash (O2C) Leader to oversee a high-performing finance operations function during a period of significant change. This is an operational leadership role focused on ensuring service excellence, driving performance, strengthening controls, and delivering continuous improvement across the O2C lifecycle. Key Responsibilities Lead and develop operational teams across Accounts Receivable, Credit Control, Collections, Billing and Cash Application. Drive improvements in cash collection, aged debt, working capital and overall O2C performance. Monitor and improve key service metrics, KPIs and operational controls. Partner with Finance, Commercial, Customer Operations and Shared Services stakeholders to resolve issues and drive performance. Identify opportunities for process improvement, automation and standardisation. Support the business through ongoing transformation activities whilst maintaining strong day-to-day operational delivery. Coach, develop and motivate team members within a fast-paced environment. We're Interested in Speaking With Professionals Who Have ? Leadership experience within O2C, Accounts Receivable, Credit Control or Collections functions ? Experience managing operational teams and performance metrics ? Strong understanding of working capital, cash collection and receivables management ? Experience driving process improvements and operational efficiencies ? Exposure to ERP systems such as SAP, Oracle, Dynamics 365 or similar platforms ? Excellent stakeholder management skills across Finance and wider business functions Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice. TPBN1_UKTJ

Site Supervisor – Teesside (Static Site) About Us: Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Johnson Controls is seeking an experienced and proactive Site Supervisor with a strong fire alarm engineering background to oversee and support the delivery of fire alarm servicing, gas suppression systems, and mechanical suppression systems at a key static site in Teesside. This role is ideal for someone who is not only confident leading others but is also technically hands-on, able to carry out maintenance tasks themselves, and committed to maintaining the highest standards of safety, compliance, and service delivery. About the Role As the Site Supervisor, you will lead a team of on-site engineers and subcontractors while also completing your own planned and reactive maintenance tasks . You will ensure the effective delivery of all fire detection, gas suppression, and mechanical suppression services across the site. You will be responsible for planned preventative maintenance, routine servicing, fault-finding, and remedial works on a range of systems, including: Conventional and addressable fire detection systems Networked and graphical fire alarm systems Gas extinguishing systems (e.g., Argonite, CO2, Inergen, Novec) Mechanical fire suppression equipment and fire extinguishers You will act as the primary on-site point of contact, ensuring smooth operations, strong client relationships, and full compliance with site-specific safety and quality standards. What We Offer Competitive salary and commission scheme Company vehicle, fuel card, and full PPE Door-to-door payments Overtime and call-out rota payments 25 days holiday plus bank holidays 7% matched pension contributions, life assurance, and employee assistance programme Discounts on high street brands and Johnson Controls products Cycle-to-work scheme Employee referral scheme Extensive training and cross-skilling opportunities Access to business resource groups Supportive, collaborative team culture Clear long-term career development pathways Key Responsibilities Leadership & Site Management Lead, support, and coordinate on-site engineers and subcontractors Build strong working relationships with the client and ensure high levels of customer satisfaction Act as the main point of escalation for technical or operational issues Monitor subcontractor performance and ensure all work meets required standards Support the coaching, development, and onboarding of engineers and apprentices Technical Delivery (Hands-On) Personally carry out maintenance, servicing, fault-finding, and repairs on fire alarm systems Support and oversee works on gas suppression and mechanical suppression systems Perform integrity testing (training provided if required) Assist with estimating, commissioning, and client training where required Identify and communicate remedial works, system deficiencies, and upgrade opportunities Ensure accurate completion of all on-site documentation, daily work diaries, and service reports Technical Delivery (Hands-On) Personally carry out maintenance, servicing, fault-finding, and repairs on fire alarm systems Support and oversee works on gas suppression and mechanical suppression systems Perform integrity testing (training provided if required) Assist with estimating, commissioning, and client training where required Identify and communicate remedial works, system deficiencies, and upgrade opportunities Ensure accurate completion of all on-site documentation, daily work diaries, and service reports Safety & Compliance Conduct safety and quality audits to ensure compliance with legislation and company standards Ensure all engineers follow site-specific safety and high-hazard environment requirements Promptly identify and report health and safety concerns, near misses, and site hazards Attend mandatory training and maintain up-to-date certifications Ensure full adherence to RAMS, PPE requirements, toolbox talks, van audits, and accident investigations Promote a zero-harm culture and drive continuous improvement in safety performance What We're Looking For Essential Strong experience working with fire detection and fire alarm systems (primary skillset) Experience with gas suppression systems Understanding of mechanical fire suppression equipment Ability and willingness to carry out hands-on maintenance and servicing Previous supervisory or team leadership experience Excellent communication and customer service skills Ability to inspire, influence, and build strong working relationships Proactive approach to problem-solving and unexpected situations Full UK driving license Flexibility to travel for training when required Strong organisational skills and attention to detail Desirable Experience in highly regulated or high-hazard environments Knowledge of passive fire protection Experience coaching or developing engineers Make a Real Impact At Johnson Controls, we don't just maintain systems — we help create safer environments. If you're ready to take the next step in your career and lead a high-performing team while remaining technically hands-on, we'd love to hear from you. Apply now and join our team in Teesside. #LI-HN1 #LI-Onsite #RMDFL TPBN1_UKTJ

Service Engineer Salary: Competitive (DOE) Bonus Scheme About the Company A well-established UK manufacturer and market leader within its sector is looking to recruit a Service Engineer to join its growing engineering team. Operating from a modern manufacturing facility, the business designs and manufactures specialist industrial equipment for customers across a range of industries and has built a reputation for quality, innovation, and exceptional customer service. This is an excellent opportunity to join a stable and expanding company that offers long-term career development, excellent training, and a varied hands-on engineering role. The Role As a Service Engineer, you will be responsible for the maintenance, refurbishment, repair, and preparation of specialist hire equipment, ensuring assets are returned to service quickly, safely, and to a high standard. The position combines mechanical fitting, fabrication, welding, assembly, inspection, and repair activities, while also supporting planned maintenance initiatives to improve equipment reliability and availability. Key Responsibilities Inspect and assess equipment returned from customer sites. Identify damage, faults, wear, and refurbishment requirements. Produce condition reports and maintain accurate maintenance records. Carry out mechanical repairs, assembly, refurbishment, and maintenance activities. Undertake fabrication, welding, workshop repairs, and general engineering work. Support planned maintenance programmes to improve equipment reliability. Work closely with operational teams to prioritise fleet readiness. Assist with equipment testing, modifications, commissioning, and final inspections. Identify recurring issues and support continuous improvement initiatives. Maintain high standards of health & safety, housekeeping, and workshop organisation. Assist with stock control and parts management. What We're Looking For Engineering, maintenance, mechanical fitting, fabrication, or workshop-based experience. Ability to diagnose faults and carry out repairs independently. Experience using workshop equipment and hand tools. Welding and fabrication experience would be advantageous. Strong attention to detail and commitment to quality standards. A proactive approach to maintenance and problem solving. Ability to work effectively as part of a team in a busy manufacturing environment. Working Hours Monday to Friday Day shift Flexibility to support business requirements when needed What's on Offer? Competitive salary (dependent on experience) Attendance and performance-related bonuses Company pension scheme Life assurance Employee benefits and discount platform Free onsite parking Uniform and PPE provided Genuine opportunities for career progression and development Permanent, full-time position with a growing business If you're a hands-on engineer with a strong mechanical background and enjoy a varied workshop-based role, we'd love to hear from you. TPBN1_UKTJ

Stage 2: 60-minute in person interview with the Manager of Customer Service Midnights Team. Support the Customer Service Manager in delivering positive departmental improvements. Contact centre experience (financial services experience is a bonus).

"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are in the world. With a unique depth of knowledge and experience in ERP/SaaS solutions, Klipboard has a wide range of clients includes wholesalers, distributors, merchants and retailers from small traders to multinational enterprises. Klipboard has offices in the UK, Ireland, The Netherlands, South Africa, Kenya and North America. Our mission is simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking for people who are curious about or fluid with AI, open to change, and excited to learn how technology can improve the way we work and help our customers which is always supported by strong human insight and communication. As the market leader in developing and delivering fully integrated business management solutions our mission is simple: to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively on a Global scale. At Klipboard, the primary role of the Product Manager is to be at the forefront of product innovation, working closely with engineering, design and business teams to create products and services to delight our customers. The PM is responsible for developing and executing a product strategy that addresses customer needs and supports the achievement of business goals. The PM acts as the voice of the customer and manages the entire lifecycle of the product or service. The Catalogues Product Manager role is pivotal in building and managing: • Data services and pipelines to populate the catalogue database from a variety of sources, • API’s that will power our catalogues, • Front end UI, which will consume the data As the Product Manager for Catalogue Solutions, you’ll be at the forefront of product innovation. You will: • Own the Product Backlog: Identify, prioritise and drive the backlog. Manage the development pipeline, ensuring that the highest-impact features are prioritised. Collaborate with key stakeholders, to continuously refine the product based on customer feedback and market insights., • Drive the Product Roadmap: Create, maintain and communicate a product roadmap that is aligned with strategic goals. Participate in sprint planning and Agile practices to ensure timely delivery of features that meet market demands., • Collaborate Across Teams: Work closely with engineering, design, sales, and marketing to ensure seamless communication and efficient product development. Lead ideation workshops to generate innovative solutions and drive product success., • Market & Competitive Insights: Conduct regular market research to stay ahead of trends and competitors., • Product Management Experience: Minimum 2 years in product management or a related role, • Agile & Backlog Management: Proven track record of working within Agile frameworks, including backlog refinement and sprint planning. Experience with tools like Aha! or JIRA., • Stakeholder Collaboration: Strong background in working with senior stakeholders for requirement gathering, prioritisation, and product ideation., • Cross-Product Collaboration: Demonstrated success in working across teams and business units to drive efficiency and achieve common goals., • Data-Driven Decision Making: Knowledge of data analytics and the use of customer feedback to guide product development and feature prioritisation. You may also have seen from our recent posts that we are excited to begin sharing our new company name – Klipboard. Kerridge Commercial Systems (KCS) is becoming Klipboard and our new brand is designed to bring together our expertise across distribution, automotive, retail, rental, transport management, manufacturing, and field service management. We have offices based across the world and we are looking for talented individuals to join our growing teams. Due to our growth over the last few years it is an exciting time to join us as we enter our next chapter! At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work. As a global company, we value and respect the diversity of our workforce, aiming to empower everyone to embrace each other's differences. We are committed to creating an inclusive workplace where diversity, equity, and inclusion are integral to our company and culture. We recognize the benefits of a diverse workforce, where creativity and valuing differences enable us all to thrive and sparks innovation. If you require any help, adjustments and/or support during the interview and offer process then please advise our TA or HR team. Research shows that women and other underrepresented groups are less likely to apply for a role unless they meet every listed requirement. However, we recognise that skills and experience come in many forms, and we encourage you to apply even if you don’t meet every criterion. If you are passionate about this role and believe you have the right mindset and transferrable skills, we would love to hear from you! To all recruitment agencies: Klipboard does not accept agency speculative resumes. At present we only accept CV’s from Agencies on our PSL who have been assigned specific position/s. Please do not forward resumes to our careers site or direct to Klipboard employee as this does not constitute an introduction and Klipboard retrospectively will not be liable for any candidate ownership or fees related to unsolicited resumes. #J-18808-Ljbffr

The Deal Architect is a senior strategic leader responsible for shaping, designing, and governing complex multi‑million‑dollar technology and managed services deals. This role is central to orchestrating end‑to‑end solutioning across technical, commercial, delivery, and contractual components of large strategic pursuits. With 18+ years of experience, the Deal Architect acts as the linchpin between customers, sales, delivery, and domain specialists—ensuring that the final solution is winnable, deliverable, cost‑optimised, and aligned with the customer’s business outcomes. • Deal & Solution Architecture Leadership, • Lead the architecture of complex, multi‑tower solutions covering cloud, data, digital engineering, service management, platforms, and application modernization., • Translate high‑level business requirements into integrated technical, service, and commercial solution frameworks., • Govern solution integrity across technology, delivery, transition, pricing, and contractual streams., • Strategic Pursuit Ownership, • Own and orchestrate end‑to‑end solution development for major RFPs, RFIs, and sole‑source pursuits., • Gate the progression of opportunities by evaluating strategic fit, solution feasibility, delivery risk, and commercial viability., • Drive and document win themes, value propositions, differentiators, and commercial levers., • Cross‑Functional Orchestration, • Coordinate with Solution Architects, Technical Directors, Domain Advisors, Finance, Legal, Delivery, and Commercial teams., • Ensure all pursuit artefacts (SOWs, pricing sheets, TOM, SLAs/XLAs, transition plans) align to a cohesive solution., • Facilitate solution workshops, customer discovery sessions, and deep‑dive technical/operational interviews., • Financial & Commercial Architecture, • Shape pricing models including T&M, Fixed Price, Outcome‑based, or Managed Service constructs., • Ensure commercial solutions reflect risk‑adjusted costing, transition/run budgets, and margin expectations., • Challenge cost inputs, optimise delivery models (onshore/nearshore/offshore), and improve deal competitiveness., • Governance & Compliance, • Lead internal solution reviews, Red Team/Black Hat sessions, and CXO sign‑offs., • Ensure alignment with enterprise frameworks, risk controls, security standards, and architectural governance., • Validate compliance with customer‑mandated standards, due diligence requirements, and regulatory expectations., • Customer Engagement, • Act as a senior customer‑facing solution leader in orals, workshops, and commercial negotiations., • Build executive‑level trust by articulating solution rationale, trade‑offs, delivery models, and roadmap visions., • Knowledge Leadership, • Mentor junior architects and presales contributors., • Evolve solution patterns, playbooks, reusable assets, cost models, and value accelerators., • Contribute to thought leadership and industry‑aligned solution frameworks. Required Experience • End‑to‑end architecture expertise across Cloud (AWS/Azure), Data Platforms, Integration, Modern Applications, DevOps, and Enterprise IT landscapes, • Experience designing large‑scale multi‑tower solutions including:, • Cloud migrations & managed services, • Digital transformation programmes, • Multi‑region delivery frameworks, • Service management & automation pipelines, • Security & governance overlays, • Extensive experience building complex pricing models for multi‑year deals., • Strong understanding of cost structures, resource models, rate cards, GP/NP levers, and risk buffers., • Exposure to constructing managed service contracts with SLAs, XLAs, KPIs, and outcome‑based models., • Proven track record working on competitive RFPs, framework renewals, and large strategic deals., • Experience interacting with CxO stakeholders, procurement teams, and architecture governance boards., • Ability to run deal strategy cycles, competitive analysis, and bid optimisation., • Ability to orchestrate large virtual teams across sales, delivery, architecture, finance, and legal., • Excellent communication, storytelling, and executive‑level presentation ability., • Strong stakeholder management and negotiation capabilities. Strategic • Enterprise‑level architectural thinking, • Business‑case modelling & commercial optimisation, • Market, industry, and competitive insight, • Innovation & value engineering mindset Technical • Multi‑cloud architectures (Azure/AWS), • Data, integration, and automation frameworks, • Modern engineering practices (CI/CD, DevOps, SRE), • Security & compliance frameworks Behavioural • Executive presence and gravitas, • Structured problem‑solving, • Collaborative leadership, • High resilience under bid pressure, • Ability to navigate ambiguity and derive clarity, • Bachelor’s / Master’s degree in Engineering, Computer Science, or related field, • Certifications: TOGAF, AWS/Azure Architect, ITIL, PMP/Prince2 (optional), • Experience in consulting, system integration, or managed services environments, • Experience engaging with global delivery models, • Share in our success with our Quarterly Performance‑Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits, • Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme, • Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance, • Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme, • Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies, • Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat, • Reward schemes including Version 1’s Annual Excellence Awards & ‘Call‑Out’ platform., • Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. #J-18808-Ljbffr

Newcastle Upon Tyne, Tyne and Wear, United Kingdom Leeds, West Yorkshire, United Kingdom Greater Manchester, United Kingdom What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role… We have a great opportunity for a Project Manager (HV/EHV) to join our UK Transmission and Distribution (T&D) team. WSP’s T&D team delivers electrical power projects at transmission and distribution voltage levels. This role is to project manage pre-construction and construction activities (from design to energisation) for large-scale high voltage infrastructure and grid connections at voltage levels normally between 33kV and 400kV. Our projects would include feasibility, detailed design, procurement, construction, test and commissioning on existing or new substations and associated infrastructure. What will you do: • Develop HV and EHV project initial functional requirement into compliant cost-effective engineering solutions., • Project manage the development and delivery of HV and EHV projects (cable, overhead, plant and civil) to time, cost, safety and quality., • Interface with customers as well as internal and external resources to develop and deliver HV & EHV projects., • Undertake the role of CDM Designer and/or Principal Designer for developed HV and EHV projects., • Effectively communicate with internal engineering and industrial resource., • Coordinate external service providers and administer commercial. What we will be looking for you to demonstrate… • Minimum HNC in Electrical Engineering., • Experience managing large and complex HV and EHV substation projects throughout the full project lifecycle from feasibility to energisation., • A strong understanding of electrical transmission and distribution plant items operations, controls and associated systems such as AIS/GIS switchgear, Protection & Control, Power Transformers, Underground power cables and Overhead lines., • Optioneering - select the most suitable substation configurations (voltage levels, installed and firm capacities) as per functional requirements for the projects., • Project Management involving the delivery of CAPEX and Customer connection projects at voltages from 33kV to 400kV from project initiation, specification and design, tendering, construction through to project closure., • Design knowledge of both AIS & GIS substations up to 400kV., • Knowledge of engineering standards for HV and EHV Plant, substations (including earthing and electrical clearances)., • Excellent understanding of the H&S and CDM requirements for large scale projects., • An ability to undertake the role of ‘Designer’ and ‘Principal Designer’ under the CDM regulations., • An ability to interpret technical documentation relating to the design of electrical substations. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. WHAT’S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. #WeAreWSP Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. We have a great opportunity for a Project Manager (HV/EHV) to join our UK Transmission and Distribution (T&D) team. WSP's T&D team delivers electrical power projects at transmission and distribution voltage levels. This role is to project manage pre-construction and construction activities (from design to energisation) for large-scale high voltage infrastructure and grid connections at voltage levels normally between 33kV and 400kV. Our projects would include feasibility, detailed design, procurement, construction, test and commissioning on existing or new substations and associated infrastructure. • Develop HV and EHV project initial functional requirement into compliant cost-effective engineering solutions., • Project manage the development and delivery of HV and EHV projects (cable, overhead, plant and civil) to time, cost, safety and quality., • Interface with customers as well as internal and external resources to develop and deliver HV & EHV projects., • Undertake the role of CDM Designer and/or Principal Designer for developed HV and EHV projects., • Effectively communicate with internal engineering and industrial resource., • Coordinate external service providers and administer commercial., • Minimum HNC in Electrical Engineering., • Experience managing large and complex HV and EHV substation projects throughout the full project lifecycle from feasibility to energisation., • A strong understanding of electrical transmission and distribution plant items operations, controls and associated systems such as AIS/GIS switchgear, Protection & Control, Power Transformers, Underground power cables and Overhead lines., • Optioneering - select the most suitable substation configurations (voltage levels, installed and firm capacities) as per functional requirements for the projects., • Project Management involving the delivery of CAPEX and Customer connection projects at voltages from 33kV to 400kV from project initiation, specification and design, tendering, construction through to project closure., • Design knowledge of both AIS & GIS substations up to 400kV., • Knowledge of engineering standards for HV and EHV Plant, substations (including earthing and electrical clearances)., • Excellent understanding of the H&S and CDM requirements for large scale projects., • An ability to undertake the role of 'Designer' and 'Principal Designer' under the CDM regulations., • An ability to interpret technical documentation relating to the design of electrical substations. Don't quite meet all the criteria? Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. We are one of the world's leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. At WSP UK & Ireland, we are looking for a strategic and motivated Senior Proposals Manager to join our team. Reporting to the Head of Bids, you will play a pivotal role leading and managing the pursuit process, collaborating across teams to delivery high quality client focused proposals, from the initial capture planning process through the full bid lifecycle. Once assigned to a bidding opportunity, the Senior Proposal Manager will take charge of managing and supporting the bid team, communicating with clients and partners, organising review and approval meetings, and submitting the proposal. They will lead the formulation of winning strategies, client solutions, tender planning, and response delivery, and ensure successful handover to the delivery team upon winning the opportunity. You will also champion best practices in work-winning through personal projects, coaching, and training initiatives, overseeing the management and development of any staff under their management. The position requires UK-wide travel. • To lead and manage complex and high value strategic bids as bid manager or other senior support roles as required depending on size and complexity of the bid., • To ensure that the appropriate bid governance and bid review processes are followed., • Provide input to the strategic bid capture planning process, • Work with client and the Opportunity Director to develop customised solutions that meets the client's specific needs and helps them achieve their objectives., • Assist in opportunity qualification throughout, • To understand internal and external customer requirements and provide resource expertise, providing support, management and leadership of strategic bids, • To provide challenge to operational, technical, commercial and financial proposals to facilitate the development of solutions that provide greatest benefit for the businesses while delivering customer requirements and needs, • Work with the bid authors /solution architects to convert knowledge from operational and business development staff into winning solutions and proposals., • Support lessons learnt from bids. Analyse each bid, including customer feedback, to identify and share good practice with operational, bid and business development staff across the business and suggest improvements to process and team dynamics., • Train and coach colleagues on the bid process and associated skills, • Collate market and competitor information that will be useful to WSP in the future. Role Accountabilities, • Provide leadership to their appointed bids to deliver the optimum quality / price solution, keeping the team well informed, organised and clear of their objectives in terms of the outputs required and their associated timelines., • Work collaboratively with Opportunity Directors, bid colleagues, operational managers, sector and commercial teams to develop and/or advise on the development of tailored solutions in response to tender invitations., • Work to understand client needs and advise on and develop the quality and integration of the solution, setting the standard of quality required., • Build relationships quickly to deliver efficient and effective working within newly created bid teams, • Convert knowledge from operational and business development staff into winning solutions and proposals., • Analyse each bid to identify and share good practice with operational, bid and business development staff across the business, providing support to cross cutting initiatives and bids in order for WSP to achieve its corporate objectives., • Collate market and competitor information that will be useful to WSP in future propositions and bids., • Qualified to degree level in an appropriate subject, • APMP Foundation as a minimum, • Accurate and proficient working knowledge in Microsoft office, Adobe suite, InDesign (desired) and graphics skills, • Previous experience in a similar role in engineering and construction, • Expert experience of producing tenders in the markets that WSP operates in the UK, Republic and Northern Ireland, • An acknowledged senior bid manager with a demonstrable record of success in winning bids, • Good awareness and understanding of bid governance and bid review processes. Expert bid writing and management skills, and commercial skills., • Thorough understanding of public and private procurement processes in the UK/Ireland, • Strong and effective verbal and written communication, team player, collaborative, • Robust project management skills with a meticulous approach to detail and quality, • Strong time management skills and ability to prioritise., • Adopt a pro-active approach, use initiative and take responsibility for own actions, • Ability to assimilate large volumes of information and understand, plan and manage associated workflows, • Develop strong relationships and rapport with external clients and internal colleagues, • Excellent people skills to lead, encourage, motivate and enthuse others, • A passion for quality and continuous improvement with a focus on delivery, • Confidence to delegate to all levels, where required, • A strong use of oral and written English, with the ability to present complex ideas in a straightforward and simple way, • Exhibit and demonstrate behaviours and attitudes in accordance with WSP core values to create a team culture and promote excellent communications., • Support and promote a culture of continuous improvement. Imagine a better future for you and a better future for us all. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

We are seeking an experienced and results-driven sales leader to drive our growing enterprise accounts sales team within our UK Government sector business. This role is pivotal in managing and expanding a portfolio of enterprise customers in central and local government, currently generating approximately £30 million in annual revenue, and driving new business acquisition. The successful candidate will be responsible for achieving revenue targets, developing strategic account plans, and ensuring accurate financial reporting and forecasting. • Lead, mentor, and develop a team of sales professionals to achieve and revenue and growth objectives., • Establish and manage to clear goals, performance metrics, to foster a high-performance culture., • Provide strategic guidance in deal structuring, customer engagement, and contract negotiations., • Promote a collaborative and results-oriented team environment., • Formulate and implement strategies to enhance revenue streams within existing UK Government accounts., • Identify and secure new business opportunities within the UK public sector to expand our market presence., • Cultivate and maintain strong relationships with senior government stakeholders, procurement officials, and key decision-makers., • Leverage partnerships with technology vendors and industry associations to strengthen market positioning., • Assume responsibility for meeting revenue, margin, and pipeline targets., • Deliver precise sales forecasts, pipeline analyses, and financial performance reports., • Ensure effective management of the sales cycle from lead generation through to contract finalization., • Monitor and report on key performance indicators, providing insights to senior leadership., • Stay abreast of UK government digital transformation initiatives, procurement trends, and technological advancements., • Analyse competitor activities and adjust sales strategies to maintain a competitive edge., • Represent Version 1 at industry events, conferences, and relevant government forums. Substantial experience and demonstrated success in sales leadership within IT services, specifically targeting UK central and/or local government sectors. • In-depth knowledge of government procurement frameworks (e.g., G-Cloud, Digital Outcomes & Specialists, Crown Commercial Service agreements)., • Proven experience in managing sales teams and driving performance to meet and exceed targets., • Proficiency in developing and executing strategic account plans., • Strong financial acumen with experience in sales forecasting and financial reporting., • Exceptional stakeholder engagement and relationship management skills at senior government levels., • Familiarity with Digital Transformation, cloud, data analytics, and AI is advantageous. Version 1 is a global technology services company, delivering impactful change to help our customers Version 1 has celebrated 30 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Anthropic, Microsoft, AWS, Oracle, Red Hat, OutSystems, and Databricks, ensuring that our customers are provided with the highest quality solutions and services. We're an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do. • UK & Ireland's premier AWS, Microsoft, Outsystems & Oracle partner, • Preferred Services Partner status in the Anthropic Partner Network, • 4000+ strong, €400/£450m revenue business, • 10+ years as a Great Place to Work in Ireland & UK, • Best Workplace for Women in the UK & Ireland by GPTW, • Best Workplace for Wellbeing in the UK by GPTW We're a core values driven company, we hire people who share our values, and we reward those who display and foster them, it's deeply embedded within our DNA. Invest in us and we'll invest in you! • Share in our Success: Excellent base salary plus bonus & an opportunity to join our V1 Equity success scheme, • Inclusive Culture: We celebrate diversity and are committed to creating an inclusive environment for all employees., • Professional Growth: We offer peer mentorship programs and career development opportunities to help you reach your full potential, giving you full access to modern learning platforms to grow your skills., • Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements., • Supportive Community: Join a team that values collaboration, respect, and mutual support., • AI-Native Working: We provide the latest AI models and technologies, encouraging and coaching you to build digital co-workers to help you drive efficiencies and generate new sources of value your role. At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their well-being, professional growth, and financial stability. We also offer a range of tech-related benefits, including an innovative Tech Scheme to help keep our team members up-to-date with the latest technology. We prioritise the health and safety of our employees, providing private medical and life insurance coverage, as well as free eye tests and contributions towards glasses. Our team members can also stay ahead of the curve with incentivised certifications and accreditations, including AWS, Microsoft, Oracle, and Red Hat. #J-18808-Ljbffr

As a Service Manager at Ubisoft Newcastle, you will report to the Associate Director of Service Management and shape support services for the Rainbow Six Siege portfolio through our Customer Relationship Center (CRC). You’ll work with game, business and support teams to improve the player experience and help services meet changing needs. The portfolio assigned to this role may change as business priorities evolve. What you’ll do • Define and update the service strategy and roadmap for the Rainbow Six Siege portfolio, • Build partnerships with Rainbow Six production and business teams, Ubisoft Core Services and CRC teams, • Facilitate service reviews and monthly business reviews, sharing recommendations on player experience and performance, • Track service measures, player feedback and operational data to identify trends, risks and opportunities, • Report on the value and effectiveness of CRC services, working with analytics and operational teams to inform planning, • Improve processes, policies, documentation and knowledge resources for the portfolio, • Identify points of friction in the player journey and maintain a prioritised improvement roadmap, • Prepare business cases for service improvements, measure results and apply lessons learned, • Partner with other Service Managers on shared services and cross-portfolio work, keeping the full player support journey in view, • Assess service readiness for new features, releases and initiatives, and turn recurring issues and incidents into improvements What you bring to the team • Bring experience in customer support, service or product management in gaming, technology or another customer-focused environment, • Apply experience in process, documentation and knowledge management, • Handle complex incidents and improve support and player experience measures, • Use service data and player feedback to understand problems and recommend improvements, • Communicate clearly and document plans, findings and outcomes, • Collaborate across teams and gain support for improvements without direct authority, • Work with customer support tools and knowledge management systems, • Share an interest in Rainbow Six Siege and gaming as a welcome addition Ubisoft is a global leader in gaming with teams across the world creating original and memorable gaming experiences, from Assassin’s Creed, Rainbow Six to Just Dance and more. We believe diverse perspectives help both players and teams thrive. If you’re passionate about innovation and pushing entertainment boundaries, join our journey and help create the unknown! #J-18808-Ljbffr

Would you like to be part of a growing engineering capability in a people-centric organisation? Or perhaps work in an open and collaborative learning environment? Are you passionate about technology, people and developing your coding skills? We have got all this and more. Whatever your aspirations, we’re looking for engineers to be part of an exceptional technology capability, providing dedicated engineering capacity for our clients. Credera Consulting Technology Consulting Would you like to be part of a growing engineering capability in a people-centric organisation? Or perhaps work in an open and collaborative learning environment? Are you passionate about technology, people and developing your coding skills? We have got all this and more. Whatever your aspirations, we’re looking for engineers to be part of an exceptional technology capability, providing dedicated engineering capacity for our clients. At Credera, we work with a range of clients and help them to level-up their engineering capabilities in a partnership model. Through our Delivery Centre, we help them build microservices architectures, develop AI and machine learning capabilities and operate cloud infrastructure. As part of the Delivery Centre team, you’ll collaborate with architects, technology consultants and client stakeholders, giving you a chance to hone your skills across the latest technologies, development and operational practices, and cloud platforms, whilst growing your career. The central hub for this position is in Newcastle, but we welcome applicants from across the North-East. We operate a hybrid working policy with an expectation of 60% in office time. We value collaboration and client impact, so our hybrid model is designed to strike a balance between flexibility, in-person connection, and delivering exceptional outcomes for our clients. Please note: Due to the nature of this role and specific client engagement, any offer of employment will be subject to satisfactory BPSS and SC security clearance. To meet the client's eligibility requirements, applicants must have been resident in the UK for the last five years and must not have spent more than six consecutive months outside the UK during that period. As an Engineer in Credera’s Delivery Centre capability, you’ll work as part of a close-knit team supporting one of our long-term client partnerships alongside architects, support engineers, and delivery leaders. Building on Credera’s reputation for engineering excellence, you’ll have a chance to learn from a team of experts who can help you develop into a future technical leader. As a delivery centre engineer at this level you will work as part of a close-knit team with a senior consulting engineer, who will engage with clients directly, typically on site, shape initial problems and translate requirements into technical tasks. You’ll be expected to deliver defined work packages with limited supervision, plan your own workload, elevate blockers promptly and propose practical solutions, while beginning to support and share knowledge with more junior colleagues. You’ll be transparent, act with humility and be a strong communicator; using the wider team’s expertise as an opportunity to develop. • The ability to work collaboratively, communicating clearly and professionally and sharing updates with your team, • Experience of back-end / data engineering across a number of languages (including Python), and commonly used IDE’s, • Experience with developing, scheduling, maintaining and resolving issues with batch or micro-batch jobs on AWS ETL or Azure ETL services, • Experience querying data stored on AWS S3 or Azure ADLSv2, or through a Lakehouse capability, • Experience in managing API-level and Database connectivity, • Experience using source control and DevOps tooling such as Gitlab, • Experience in use of terraform (or similar cloud native products) to build new data & analytics platform capabilities, • Experience supporting live service within a standard Service Management environment, • The ability to deliver defined work packages and tickets to agreed time and quality following established processes and standards, • The ability to contribute to short-term team planning, and elevate blockers promptly while proposing practical solutions, • A structured, methodical approach, applying established methods to identify and help resolve delivery issues and seeking guidance where needed, • You will be required to hold active SC clearance for this role., • Experience automating operations tasks with one or more scripting languages., • Experience with developing data features and associated transformation procedures on a modern data platform. Examples include (but not limited to) Azure Fabric, AWS Lakeformation, Databricks or Snowflake., • Experience in configuring logging, alerting and managing observability of data jobs and pipelines using AWS or Azure services., • Experience with working with relational databases, such as PostGres, Oracle DB or MySQL, • Experience working within a team, in an agile, iterative engineering environment., • Experience using AI or Agentic techniques in application of the role through GitHub CoPilot, Claude Code, or equivalent., • A drive for self-improvement, identifying personal development goals and building capability through training and peer learning., • Approach problem solving pragmatically, selecting and applying appropriate tools and approaches within established frameworks., • You’ll need to be perceptive, personable, culturally sensitive and demonstrate a high degree of emotional intelligence. Along with a great company culture, Credera provides an exceptional compensation package including a competitive salary and a comprehensive benefit plan. Whilst working on a long-term engagement, you will have access to a range of training and development opportunities, as well as coaching and mentoring from experienced technologists. Our consistent growth over the years and entrepreneurial environment, provides an excellent platform to embark upon an exciting career path, where your contribution really counts, and we will recognise it. With a supportive network of colleagues around the globe and exciting client assignments, you’ll feel empowered to bring your best self and thrive in a collaborative environment. We are a social bunch of people and connect as a team on a regular basis. Credera is a global consulting firm that combines transformational consulting capabilities, deep industry knowledge, and AI and technology expertise to deliver valuable customer experiences and accelerated growth across a broad range of industries worldwide. Our one-of-a-kind global boutique approach means we provide our clients with tailored solutions unique to their organisation that can scale due to our extensive footprint. As a values-led organisation, our mission is to make an extraordinary impact on our clients, our people, and our community. We believe it is this approach that has allowed us to work with and transform the most influential brands and organisations in the world, from strategy through to execution. Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in-office attendance. Omnicom is committed to hiring and developing exceptional talent. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice. Link to Recruitment Privacy Notice: privacy-notice/ #J-18808-Ljbffr

The Digital Strategy Consultant serves as a trusted advisor to enterprise customers, partnering with them to design and execute transformational SEO and GEO strategies that drive measurable business outcomes. This role leads structured discovery, develops multi-quarter strategic roadmaps, and guides customers in building scalable operating models that embed SEO and GEO into their broader digital marketing ecosystem. The Digital Strategy Consultant works cross-functionally with Sales, Customer Success, and Product to ensure strategic alignment, accelerate time-to-value, and support long-term customer growth within the Enterprise segment. Tasks in the role Strategic Advisory, Discovery & Roadmapping: Serve as a strategic advisor to enterprise customers by leading structured discovery engagements to assess SEO and GEO maturity, operating models, workflows, and organizational readiness. Conduct in-depth opportunity analysis and competitive benchmarking, synthesizing complex insights into executive-ready recommendations. Translate findings into phased, multi-quarter SEO and GEO roadmaps aligned to measurable business outcomes, clearly defining priorities, milestones, and success criteria. Governance, Adoption & Operating Model Transformation: Design scalable SEO and GEO governance frameworks and operating models that enable long-term adoption and cross-functional alignment. Establish scalable standards for workflows, accountability, reporting, and cross-functional collaboration across Marketing, Product, Engineering, and Content teams. Guide customers through change initiatives, stakeholder alignment, and rollout sequencing while diagnosing inefficiencies and recommending process optimizations that increase operational efficiency and reduce friction. Executive Facilitation & Program Leadership: Lead structured workshops, prioritization sessions, and executive briefings to define outcomes and align stakeholders throughout the customer lifecycle, ensuring strategic alignment and long-term value realization.. Track performance against milestones and KPIs, proactively identify risks and implementation blockers, and recommend course corrections as business priorities evolve. Lifecycle Strategy & Growth Alignment: Partner closely with Sales, Customer Success Managers, and Product teams to ensure strategic continuity throughout the customer lifecycle. Identify opportunities for expanded engagement and deeper alignment between customer goals and Semrush capabilities. Act as the voice of the customer by surfacing insights, risks, and product enhancement opportunities that support enterprise digital transformation. Internal Strategy & Methodology Contribution: Contribute to the evolution of internal playbooks, consulting frameworks, and delivery methodologies that increase leverage and consistency across Strategic Services. Share patterns, insights, and best practices to continuously elevate enterprise strategy delivery. 8+ years of experience in digital strategy, SEO and GEO consulting, change management, enterprise advisory, or related roles within SaaS or MarTech environments Proven experience leading structured discovery engagements and translating insights into actionable, executive-level strategic roadmaps Demonstrated ability to design scalable operating models, governance frameworks, and cross-functional workflows Experience influencing senior stakeholders and driving strategic alignment at the Director and VP level. Strong expertise in SEO and GEO strategy, competitive analysis, and performance measurement with the ability to clearly connect strategic initiatives to commercial outcomes. Exceptional facilitation, stakeholder-management, and executive communication skills Ability to identify risks early, manage ambiguity, and re-prioritize initiatives in dynamic enterprise environments Experience working cross-functionally with Marketing, Product, Engineering, and Executive stakeholders Comfortable managing multiple strategic engagements simultaneously while maintaining high-quality outcomes Not required, but a plus Experience with enterprise-level SEO and GEO and digital marketing platforms such as Semrush, BrightEdge, Conductor, Botify, SimilarWeb, or others Familiarity with AI-driven search trends, content strategy frameworks, and advanced analytics integrations Background in digital marketing consultancy or professional services environments Semrush is a brand visibility platform, empowering marketers to command their online presence and create measurable impact. We unify SEO authority and AI visibility, so brands are found, cited, and chosen everywhere search happens. That's how Semrush gained the trust of over 28 million users-from scaling startups to Fortune 500 companies. Some highlights of our success: $470M+ Annual Recurring Revenue with AI products surpassing $38M+ Dollar-based net revenue retention of 104%, as of December 31, 2025 Large deals growing 74% YoY Semrush named a Leader in The Forrester Wave : Search Engine Optimization Solutions, Q3 2025 Exceptional demand for the Enterprise platform, with deals with global giants like JP Morgan, LG, Samsung, TikTok, and others Shared ambition makes a bigger impact. That's why at Semrush, progress is a partnership: You push us forward, we push you further-and we all move as one. Are you ready to be part of this journey? About the opportunityThe Sales team is at the forefront of empowering businesses to achieve online visibility and digital marketing success. Through our selling approach and world-class enablement programs, we equip our team with the tools, resources, and training. This is how we keep delivering meaningful results for our customers. Joining the Sales team also means: Fast forward and continuous career growth: the highest rate of promotions within the organization A team spread across 40+ locations around the globe Offline and online bootcamps as part of our onboarding process President's club-an opportunity to celebrate exceptional results and reward top performers in high-class vacation destination Quota attainment has been recognized as higher than market average, according to RepVue Uncapped commissions About your future tasks About Semrush Consulting Services Semrush Consulting Services is a team of digital strategy consultants, technical experts, and engagement managers who partner with enterprise customers to accelerate platform adoption and unlock measurable value across SEO and GEO, content strategy, competitive intelligence, and broader digital marketing ecosystems. We deliver high-impact onboarding, advisory, implementation, and enablement services across the customer lifecycle. Our team works alongside some of the world's most sophisticated marketing organizations to design scalable operating models, optimize workflows, and build sustainable digital growth systems that drive long-term business impact., A little more about the companySemrush is the leading brand visibility platform, empowering marketers to command their online presence and create measurable impact. Built on the industry's most expansive proprietary dataset, Semrush delivers AI-driven insights across GEO, SEO, Agentic Search Optimization, content marketing, paid media, and social strategy. The company was founded in 2008 and is headquartered in Boston, MA with a global presence across North America, Europe and Asia. We've built something people are proud to be part of. And the awards agree: Great Place to Work, DEI Workplace, Diversity Champion Award, International Inclusion Award, Most Women Friendly Employers, Best Place for Working Parents. All thanks to 1700+ employees who build the company every day. About our Diversity, Equity, and Inclusion commitments Semrush is an equal opportunity employer. We are committed to ensure that everyone feels a sense of belonging in the workplace. We do not discriminate based upon race, religion, creed, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, age, ancestry, physical or mental disability, or medical condition including medical characteristics, genetic identity, marital status, military service, or any other classification protected by applicable local, state or federal laws. We don't just lead the market-we are busy creating a world where Semrush is an unfair advantage for every marketer. Join us! The annual Total Cash Compensation range for this position is $131,000 to $190,000. Compensation ranges for the same role in other countries may differ based on local market conditions, compensation philosophy, and regulatory requirements. Compensation ranges for this role outside of the United States may differ and will be determined based on local market benchmarks, compensation practices, and applicable regulations. • Strong product-market fit recognized by RepVue, • High earning potential with clear quota attainment visibility, • Life insurance, • Low cost medical, dental, and vision plans, • Accidental death and dismemberment (AD&D) insurance, • Dependent Care Savings Accounts and Flexible Spending Accounts, • Health Savings Account, • Short-term and long-term Disability, • Employee Assistance Program, • Employee Resource Groups, • Paid parental leave, • Relief Fund, • Travel coverage #J-18808-Ljbffr

We have a fantastic opportunity for a Head of Loyalty to join our Customer team at Greggs. This is an exciting, high-profile role for a strategic and commercially minded leader who will shape the future of loyalty across the business. As the owner of our loyalty proposition, you'll use data, insight and technology to create personalised customer experiences that drive incremental spend, increase retention and build long-term customer advocacy. Leading a team of specialists and working closely with colleagues across Commercial, Digital, Technology and Finance, you'll define how we reward, engage and grow our customer base. This is a unique new opportunity to influence customer strategy at scale, evolving our loyalty and app experience to deliver greater value for customers while driving measurable commercial growth for Greggs. Through innovative rewards, personalisation and customer insight, you'll help millions of customers get even more from Greggs every day We can offer you: • Management Bonus Scheme which is worth up to 30% of your salary, • Pension scheme with matching employer contributions up to 7%, • Company car or car allowance, • Colleague discount, up to 50% off our own-produced products, • Profit share - We want everyone to share in the success of the business, so we distribute 10% of our profits to all our colleagues who have at least 6-month service, or more, each year, • 25 days (5 weeks) annual leave, pro-rated, increasing with service (in addition to bank holidays), plus 1 additional floating day, • The opportunity to purchase additional annual leave twice a year, • Colleague share plans, giving you the opportunity to save and invest in Greggs, with the chance to buy Greggs shares at a discounted rate, • Private Medical Insurance which is free for you and subsidised for your dependants, • Income Protection should you become unable to work due to long-term sickness, • Death in service benefit which provides a lump-sum payment equal to 4 times your year's salary, • Virtual GP, Physiotherapy and Lifestyle Consultations - we provide access to a fantastic total wellbeing app for you and your family, • Employee Assistance Programme - we provide all colleagues with access to an EAP helpline providing mental health support as well as financial and legal support, • Savings and discounts, including digital gift card discounts, online cashback, in-store and online coupons and lifestyle offers, • Career progression and learning and development opportunities, • Colleague Networks - internal groups where colleagues and their allies can share their own experiences, offer feedback on the way we do things at Greggs, and provide support to one another, • This is a full-time role, however flexibility in this will be considered, • We know that having a work-life balance is important, so we offer our colleagues as much flexibility as possible in line with the needs of their role, • The base location for this role is Greggs House, Quorum Business Park, Newcastle Upon Tyne, NE12 8BU, • Own the end-to-end loyalty reward proposition, including mechanics, thresholds, investment levels and commercial performance., • Use customer insight, propensity modelling and uplift analysis to identify the behaviours and interventions that drive incremental spend and increased visits., • Continuously test, learn and optimise loyalty mechanics to ensure every pound invested delivers measurable return and customer value., • Drive LFL growth, visit frequency and customer lifetime value, • Lead the personalisation strategy, determining the right offer, for the right customer, at the right time to maximise engagement and commercial impact., • Build and evolve next-best-action capabilities, targeting customers whose behaviour can be influenced through timely and relevant interventions., • Transform loyalty engagement from scheduled campaign activity to real-time, personalised experiences delivered through the app., • Define the product vision and roadmap for the loyalty app, ensuring priorities balance customer value, commercial return and delivery effort., • Partner closely with Product and Engineering teams to translate commercial and loyalty objectives into a clear, prioritised backlog., • Own and track app performance metrics including adoption, active users, conversion, retention and identified share of transactions., • Drive growth in loyalty membership, customer identification rates and the depth of customer data collected., • Turn customer data into actionable insight that informs decision‑making across loyalty, marketing and the wider business., • Develop a deeper understanding of customer behaviours, motivations and opportunities to drive growth., • Identify early signs of customer lapse and develop interventions that improve retention and strengthen long-term customer relationships., • Create loyalty mechanics that support wider business objectives, including product trial, frequency growth and strategic commercial priorities., • Ensure loyalty activity supports both customer and business growth objectives., • Build advocacy and brand affinity through loyalty experiences that encourage repeat purchase and recommendation., • Use customer feedback and behavioural insight to influence improvements to the customer experience across Greggs., • Create meaningful customer interactions that strengthen engagement with the Greggs brand., • Lead, coach and develop a high-performing team, creating a culture of ownership, innovation and continuous improvement., • Build strong partnerships across Commercial, Retail, Finance, Marketing, Digital and Technology teams to deliver the loyalty strategy successfully., • Influence senior stakeholders and align teams behind a clear vision for loyalty, personalisation and customer growth., • Have significant experience leading loyalty, CRM or rewards programmes, with a strong data-led approach and a proven ability to drive incremental spend and customer value., • Experience owning the value logic of a loyalty proposition, designing reward mechanics and customer journeys that influence behaviour rather than simply rewarding transactions., • Have a strong understanding of propensity, lapse and incrementality modelling, with the ability to direct data science teams and challenge assumptions effectively., • Expertise in personalisation, with experience determining the right offer, for the right customer, at the right time to maximise engagement and commercial return., • Strong commercial acumen, with the ability to confidently articulate ROI, defend investment decisions and demonstrate value to Finance and senior stakeholders., • The ability to work directly with customer data, including SQL or similar data-querying tools, to identify opportunities and generate actionable insight., • Knowledge of customer data platforms (CDPs) and how customer, app and CRM data can be connected to create more personalised experiences., • Experience leading high-performing, cross-functional teams across CRM, data, product or customer functions., • A collaborative leadership style, with the ability to build strong relationships across Commercial, Retail, Finance, Marketing, Digital and Technology teams., • Excellent communication and influencing skills, with the confidence to engage and present to senior leadership teams. It would be great if you also have... • Experience within a high-frequency retail, food-to-go, hospitality or grocery environment., • Experience overseeing an app product and using digital channels as the primary delivery mechanism for loyalty and customer value., • Experience with test-and-control methodologies, incrementality measurement or advanced experimentation techniques., • Knowledge of app product development and roadmap management., • Experience presenting loyalty or customer growth strategies and results at Executive or Board level., • A degree or equivalent commercial experience. Here at Greggs, we love what we do, and we have fun! What makes us so special is our culture - how we behave and support each other. Everyone's welcome at Greggs. Whatever their background, preferences or beliefs we want all of our colleagues to feel welcome and able to be themselves at work. You can read more about us here: #J-18808-Ljbffr

The Digital & Transformation Group (D&T) in DWP designs and transforms services around user needs, delivering major change programmes supported by Data and Insight. These programmes include Service Modernisation, and initiatives addressing Fraud, Error and Debt. The focus is on helping citizens access the financial support they need, reducing fraud and error, supporting progression, and lowering the cost of service delivery. This role is also embedded within DWP’s Analytical Community (AC) which has over 900 analysts made up of Economists, Operational Researchers, Social Researchers, Statisticians and Data Analysts. Analysts are grouped into 20 Lead Analyst areas, embedded across the Department. Our services are in high demand from ministers, senior leaders and policy and operational stakeholders. • Setting a clear overall vision for the programme of analytical work in the Digital Analytics Directorate and the wider Transformation Group in collaboration with the Director and other Deputy Directors – championing the use of quality analysis so that it has maximum influence over the work of the directorate and across Digital and transformation, whilst maintaining alignment with the DWP data strategy and Department Priorities, • Strong personal leadership, setting a clear vision and objectives for the division, building capability, pride and staff engagement whilst effectively managing performance, continuing to push the boundaries in building a collaborative culture and harnessing expertise from all professions and individuals., • Collaborating with stakeholders across DWP and wider government and externally to establish a high impact evaluation, research and analysis programme that drives continuous improvement in the way DWP digitises and transforms its services., • Acting as the senior analytical adviser for major transformation programmes, providing strategic challenge, analytical assurance and insight to executive leaders, programme boards and Ministers., • Championing the use of customer and colleague insight and evidence to inform Operational Delivery, Policy Development and service transformation to improve outcomes for customers., • Leading the development of transformation measurement frameworks, including performance metrics, benefits realisation and value-for-money assessments. Championing innovative approaches where appropriate., • Strengthening the evidence base and developing evidence narratives to support transformation activities. While ensuring decision makers understand both the strengths and limitations of evidence used to support policy, operational and transformation decisions., • Acting as the accountable senior analytical leader for the quality, integrity and use of evidence across the Lead Analyst area, ensuring appropriate quality assurance, governance, publication standards and adherence to professional best practice. Managing analytical and reputational risk associated with the interpretation and use of analysis, research and data., • As a member of the Senior Civil Service and Senior Analytical Leadership Team, the Lead Analyst has wider leadership responsibilities across the DWP, visibly leading on activities that support improved diversity and inclusion, talent and capability growth. Date: Friday 16th October 2026 Time: 11:10 – 12:10 This virtual session is an opportunity for you to find out more about the Lead Analyst role, working for DWP and what it's like leading the Digital Transformation Group. Deadline for applications: 12 noon on Monday 26th October 2026, via Civil Service Jobs. #J-18808-Ljbffr

Location/s: Newcastle, UK Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. Overview of the role Are you ready to shape the future of our cloud and infrastructure services? Join us as a Compute & Storage Specialist and become a driving force behind our Microsoft Cloud-first strategy, while ensuring seamless integration with our third-party cloud platforms supporting a dynamic organisation. Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross‑functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high‑performing, customer‑focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key responsibilities and duties include: • Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server, • Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements, • Provide operational 4th line support for both cloud and on-premise infrastructure, ensuring environments are current, secure, and optimised, • Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement, • Support identity management and access control (Active Directory, Entra‑ID, RBAC), ensuring robust authentication and authorisation across all platforms, • Monitor, analyse, and optimise cost, performance and capacity of compute and storage services, proactively identifying and addressing issues, • Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements, • Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles, • Collaborate with cross‑functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals, • Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls, • Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence Key performance indicators: • Stakeholder satisfaction with project outcomes, • Quality of root cause analysis and problem resolution, • Timely delivery of project milestones and technical change initiatives, • Quality and accuracy of technical documentation produced, • Automation adoption rate, • Continual service improvements, • Infrastructure availability and mean time between failures, • Service continuity test success Candidate specification Essential: • Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on-premises Windows Server, • Strong technical leadership with the ability to collaborate across teams, drive alignment, and support service excellence in distributed environments, • Strategic contributor with a track record of influencing operational planning, transformation initiatives, and continuous service improvement, • Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organisation, • Demonstrated capability in risk identification, escalation management, and effective decision‑making under pressure, • Commitment to operational maturity and service evolution through data‑driven insights, innovation, and process optimisation Desirable: • Professional certification in Azure, • Experience operating within complex, matrixed organisations and managing global teams, • Experience with Microsoft cloud cost optimisation, • Cloud performance engineering (capacity planning, performance tuning), • Knowledge of containerisation platforms (e. g. Kubernetes), • Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence UK Immigration Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. Agile working At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well‑being, flexibility, and trust. Equality, diversity, and inclusion We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. AI Usage At Mott MacDonald, we see the value AI can bring, but we take a people‑first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application. Accessibility We want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at and we’ll be happy to discuss how we can help. We offer some fantastic benefits including: Financial wellbeing • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long‑term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes. Employee Ownership • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long‑term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one. Health and wellbeing • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing programme, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too. Lifestyle • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high‑street retailers. Enhanced family and carers leave • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • We offer policies and dedicated support to help military families balance service life with career and wellbeing. Learning and development • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self‑development options. Networks, communities, and social outcomes • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network., • Make a difference within our communities through our social outcomes. #J-18808-Ljbffr

Internal Sales Executive - The Waterfront, Newburn Riverside, Newcastle Upon Tyne Build customer relationships and grow sales with a market leader Salary: Up to £30,000 basic (depending on experience) + lucrative bonus/OTE Flexible benefits, up to 27 days holiday + bank holidays & additional leave purchase scheme Hours: 37.5 per week, Monday to Friday Sector: B2B Packaging Distribution sales Is this you You're confident picking up the phone…You've made outbound calls to customers, you've worked to sales targets, and you get a real sense of satisfaction from turning a quiet account into a busy one. Most of all, you'd rather build long-term customer relationships than chase one-off sales. If that sounds like you, read on. Unpack a rewarding sales career with Macfarlane Packaging At Macfarlane Packaging, we're in the business of protecting what matters - our people, our customers and the planet. With over 75 years of industry expertise, we combine stability with innovation in a fast-paced, results-driven environment. We're equally passionate about growing careers, and this is your opportunity to develop yours in a role where the relationships you build make a real difference to our sales success. Your Role: Internal Sales Executive Based in our Newcastle team, you'll work hand in hand with a field-based Sales Executive as part of a two-person team, sharing responsibility for a portfolio of customer accounts. While they're out on the road meeting customers, you'll be the voice of those accounts back at base: the first point of contact for enquiries, keeping orders moving, and making proactive outbound calls to existing, lapsed and under-utilised customers to uncover new opportunities. This is a relationship-focused role rather than a telesales position, with a strong emphasis on understanding customer needs and providing ongoing support. What You'll Be Doing Making regular outbound calls to existing, lapsed and under-utilised accounts to strengthen relationships and unlock up-selling and cross-selling opportunities Working towards sales targets alongside your field-based Sales Executive Coordinating responsibilities with your Sales Executive as a two-person team, providing support to ensure tasks are completed efficiently and effectively Dealing with day-to-day customer enquiries and providing timely, effective support in a busy office environment Developing and maintaining strong customer relationships by understanding what each customer needs Processing orders accurately and managing order progression through to delivery Using our CRM system (MS Dynamics) to track leads, update customer records and monitor sales activity Collaborating with our purchasing and logistics teams to ensure timely order fulfilment What We're Looking For Essential: A proven track record of making outbound calls and handling customer enquiries as part of a customer-focused role Experience of working to sales targets or KPIs At least 12 months' experience in an internal sales, sales support, account management or customer service role Excellent communication and relationship-building skills, with a friendly, professional manner Strong organisational skills, a keen eye for detail and the ability to juggle priorities in a fast-paced setting Confident using Microsoft Office and CRM systems Desirable: B2B sales experience Experience using Microsoft Dynamics Knowledge of the packaging or distribution sector What You Will Get We provide a competitive basic salary alongside a rewarding incentive scheme designed to recognise and incentivise success. Our flexible benefits package includes: 25 days annual leave (rising to 27 with service) plus all public/bank holidays Additional holiday purchase scheme Contributory pension scheme Employee assistance programme to support wellbeing Extensive training and development opportunities Employee discount scheme (retail and leisure) Annual paid volunteering day Simply Health/Dental plan options Enhanced HR policies and long service awards Charitable giving options Financial support with eye tests and glasses (DSE users) EE mobile discount scheme Shape Your Future with Us At Macfarlane Group, we empower our people with structured sales career pathways and continuous training, so whether you're building your sales experience or aiming for your next challenge, your future is bright with us. Ready to Take Your Sales Career to the Next Level We're moving quickly to find the right candidate, so apply now! Click 'Apply' to submit your CV. All applications will be acknowledged, and we will be holding local interviews in the coming fortnight. We welcome and encourage applications from people of all backgrounds irrespective of your age, gender, disability, race, nationality, ethnicity, gender identity, religion, or sexual orientation. Should you require any specific support or adjustments during the recruitment process, please email our recruitment team directly. No recruitment agencies, please. TPBN1_UKTJ

Due to an increase in workload, our Newcastle Cash Centre is looking for Cash Processors. Hours: 40 hours per week (5 x afternoon or night shifts, including weekends) Pay: £12.81 per hour Do you want to work in a place where your team values you? Do you have a positive attitude and the desire to learn and succeed? Our Cash Processors ensure the safe handling and processing of customers money in line with customer requirements and company procedures. This is a great opportunity for someone with a high level of integrity to develop within Loomis UK - one of the market leaders in our industry. Who are we? Loomis UK has a strong national presence and is part of the Loomis Group – a worldwide leader in the security sector. We provide secure, end-to-end solutions for the distribution, handling, and storage of cash and valuables for banks, retailers, and other businesses. From intelligent safes and cash-in-transit services to cash processing and ATM replenishment, we play a vital role in supporting the everyday flow of money in society. The role As a Cash Processor, you will be a key member of our team. In this role, you will count, record, and reconcile customer deposits according to their requirements, utilising our high-speed processing machines. You'll be expected to meet daily targets while maintaining accuracy, efficiency, and adhering to security and compliance procedures. Attention to detail and compliance are vital, as you will be required to identify and report any discrepancies. If you're a reliable team player who enjoys working in a high-speed, hands-on environment, we'd love to hear from you! About you To be successful as a Cash Processor with Loomis UK, you will need to enjoy methodical processes, have excellent customer service skills and work to a high degree of accuracy. It's important that you're able to meet the physical demands of this role, which include some heavy lifting and standing for prolonged periods. An honest and trustworthy nature and the aptitude to work as part of a team are crucial, along with the ability to understand and adhere to internal policies and procedures. The values of our organisation - People, Service, Integrity • are fundamental to shaping our culture and the way we manage our business. We also have some specific criteria that you will need to meet: You must be able to pass criminal record, personal credit and ID checks You must have verifiable 5-year employment/unemployment/educational history In return we offer the following: 28 days annual leave (including Bank Holidays) Life Assurance Employee Assistance Programme (EAP) A safe and supportive culture Full uniform and PPE MyRewards – over 3000 discounts for everyday life Pension scheme Cycle to Work scheme Progression opportunities You will receive the very best in procedural security training and support. If customer service is at the heart of what you do, you have a keen eye for detail, and you want to join an organisation where you can grow and develop your own career, then apply today with your CV including a full job history. We look forward to receiving your application. TPBN1_UKTJ

What if you could shape a career as unique as you? At WSP, you can always find opportunities to grow and do what matters to you. Make the most of our global reach to discover new challenges and chances to work with diverse, talented individuals who will help you expand your horizons. Our Water Asset Design team works primarily in the municipal water sector as well as the non regulated (industrial / international) sector. Our clients include some of the largest water companies in the UK, and contractors working in the sector. We deliver wastewater treatment, water treatment, sewerage, and water network schemes, as well as supporting other related industries. Our projects range in scope from routine network maintenance projects to some of the largest water projects in the UK. Our team is distributed across the UK and is supported by an outsourced team in India. We are currently recruiting for a Project Manager to join our Water team to lead the delivery of projects involving multidisciplinary teams from optioneering through delivery and handover to the Client. As a Project Manager within the Asset Design team you will work on a range of infrastructure and non-infrastructure projects for a variety of water industry and industrial clients. You will be responsible for the planning, execution, monitoring and control, and completion of a defined project or defined work packages within a range of major projects or programmes to meet the clients project objectives. This includes leading, guiding and developing multi-disciplinary project teams, championing high quality delivery, and promoting a focus on health and safety. • Manage project proposals including determining project requirements, scope, resources, programme, and cost estimates (budgets) for delivering the project, • Own the P&L with associated commercial and financial accountability including revenue delivery, margin and overhead management, budget and forecast determination and attainment, risk and opportunity reviews, cost controls, accounts payable/billing and cash collection, • Develop of project management documentation including project management plans, cost estimates and forecasts, risk registers, project schedules, stakeholder registers, project organisation charts etc. to successfully delivery the project objectives, • Monitor and control the project schedule, manhours, budgets, forecasts, and expenditure, • Ensure effective contract management including contract administration and change management, • Manage work being performed by project team members (including assistant PM’s working under your control), assuring outputs meet the project requirements, • Managing project deliverables, information, and records, • Effectively and accurately communicate relevant project information to the project team and customer, • Anticipate and take pre-emptive action to address issues and potential conflict situations that may impact on project delivery, • Lead multi-disciplinary project teams consisting of technical/professional staff and suppliers, • Promote a culture of continuous improvement and captures lessons learned., • Proven experience in the delivery of infrastructure projects (exposure within the regulated water industry and / or non regulated water projects would be highly advantageous but not essential), • Working knowledge or accreditation in NEC supported with the necessary technical and practical skills to administer NEC Contracts, • Membership of professional institutions such as: Association for Project Management (APM), Project Management Institute (PMI) or Member of Institute of Civil Engineers (MICE) etc;, • Proficiency in use of project management tools and software;, • Demonstrate competence in stakeholder management, risk, planning/scheduling, and commercial management. Work on landmark projects around the world and embrace opportunities to make an even bigger impact in the communities you care about. What if you could do the best work of your life and create a legacy for yourself? We are one of the world’s leading engineering and professional services firms. Our passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 11,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. At WSP, we understand that work is just one aspect of your life. It’s important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote a culture of inclusivity. We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you – giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. To enhance work-life balance, WSP offers the “WSP My Hour,” allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. We understand the importance of development and training to you. That’s why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application. #J-18808-Ljbffr

The Senior Global Support Engineer, Digital Pathology, for Leica Biosystems is a key individual contributor within the Global Support team, providing advanced third-level technical support, product expertise, and service and support readiness. The role resolves complex Business Unit (BU) escalations, communicates technical guidance to the field, and supports Change Request (CR) and New Product Development (NPD) projects. Product focus includes the Aperio GT Platform, Aperio FL, CytoVision/CytoInsight, and other assigned Digital Pathology hardware and software products. This position reports to the Director, Global Support & Training, and is part of the Digital Pathology Business Unit based onsite in Newcastle upon Tyne, United Kingdom. In this role, you will have the opportunity to: • Resolve complex and high-priority BU escalation cases from SU Service & Support teams, providing timely technical guidance and clear field communications as a subject matter expert for assigned Digital Pathology products., • Own service and support readiness for CR and NPD projects, delivering high-quality work on time and validating service procedures in representative environments., • Partner with R&D, Quality, Product Management, and Support Units to translate escalation findings into documented defects, feature requests, Technical Service Bulletins (TSBs), and product or service improvements., • Develop and continuously improve support processes, Standard Work, and technical documentation; participate in Danaher Business System (DBS) activities, including Kaizens and structured problem solving, to improve field readiness and product quality. Bachelor's degree in an engineering or scientific discipline, or equivalent relevant experience. • Minimum five years of experience in technical support, field service, hardware or software engineering, or a related technical field., • Strong understanding of IT infrastructure, networking, and software configuration, with the ability to use technical software for instrument and system configuration., • Demonstrated ability to investigate complex technical issues independently, evaluate evidence, and manage priorities with minimal supervision., • Excellent written and verbal communication skills, with the ability to explain complex technical topics to diverse global audiences., • Flexibility to start early or work late, including occasional weekends, as needed to support customers and projects., • Occasional domestic and international travel (less than 10%) for customer support, project work, training, or DBS events., • Experience in medical devices or similarly regulated environments, including Good Manufacturing Practices (GMP) and quality systems., • Hands-on experience supporting Digital Pathology systems, especially the Aperio GT Platform, Aperio FL, CytoVision/CytoInsight, or VERSA; familiarity with Windows Server, Linux, SQL, or command line utilities., • Practical experience using AI assistants for technical knowledge work, such as researching and synthesising information, analysing technical evidence, preparing documentation, and improving repeatable support workflows. Relevant tools include Cursor, Claude Code, Codex, GitHub Copilot, or similar. At Leica Biosystems, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact. You'll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life. At Leica Biosystems, we're not just shaping the future of cancer diagnostics - we're transforming lives. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is the driving force behind everything we do. As a global leader with the most comprehensive portfolio spanning from biopsy to diagnosis, we empower clinicians with innovative, reliable solutions so they can give patients timely, accurate answers when they need them most. When you join Leica Biosystems, you're not just taking a job; you're becoming part of a passionate team that knows every moment matters when it comes to cancer. You'll help develop diagnostic solutions that turn anxiety into answers, and aid the acceleration of next-generation, life-changing therapies. Surrounded by a diverse and collaborative global community, you'll be inspired each day to stretch, grow, and make an impact. Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. At Leica Biosystems, we believe in designing a better, more sustainable workforce. This position is an onsite role based in Newcastle upon Tyne, United Kingdom. Additional information about the work arrangement will be provided by your interview team. Explore the opportunities and challenges that working for Leica Biosystems can provide. #LI Onsite Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life. #J-18808-Ljbffr

Manager/Senior Manager - Smart Plant, Aerospace & DefenceLondon, Manchester, Newcastle Bank House, GlasgowApply for this job Permanent Experienced Professionals Strategy & Transformation ID 555163-en\_GB## CAPGEMINI INVENTAt Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose.## YOUR ROLEWe help leading aerospace and defence manufacturers transform how they design, build and deliver complex products. Combining deep sector expertise with strategy, engineering, data, AI and cloud capabilities, we turn ambitious manufacturing visions into measurable business outcomes.From defining smart factory strategies and accelerating production ramp-up, to deploying Industry 4.0 technologies and transforming end-to-end operations, we deliver change at scale. Our rare blend of strategy, transformation, engineering and cloud expertise sets us apart. Joining our team means working at the forefront of manufacturing innovation, shaping mission-critical programmes, and helping clients build the resilient, digital and intelligent factories of the future.As a Manager or Senior Manager with a specialism in Aerospace & Defence manufacturing in our Intelligent Industry practice, you will: Lead large-scale Smart Manufacturing, Industry 4.0 and Digital Operations transformation programmes across leading aerospace and defence organisations. Serve as a trusted advisor to senior client stakeholders, including Manufacturing Directors, Operations Leaders, Supply Chain Executives and Digital Transformation leaders. Define and deliver manufacturing transformation strategies focused on production ramp-up, operational excellence, supply chain resilience, quality improvement and industrial performance. Lead manufacturing assessments, maturity diagnostics and value discovery engagements, identifying opportunities to improve throughput, productivity, quality, cost and agility. Develop compelling transformation roadmaps, operating models and business cases that secure executive sponsorship and investment. Lead multidisciplinary teams across strategy, manufacturing, engineering, data, AI, cloud and technology disciplines to deliver business outcomes at scale. Shape and oversee the deployment of Industry 4.0 solutions, including MES, Industrial IoT, AI-powered manufacturing analytics, digital work instructions, connected worker and digital twin capabilities. Develop Capgemini’s offerings for Physical and Agentic AI at our manufacturing clients. Drive client value realisation by ensuring transformation programmes deliver measurable operational and financial benefits. Coach and develop consultants and senior consultants, building capability across manufacturing transformation, leadership and client engagement. Build and strengthen executive-level client relationships, identifying opportunities to expand engagements and create long-term partnerships. Lead complex stakeholder environments, aligning business, operational and technology leaders around a common transformation vision. Act as a thought leader both internally and externally, contributing to market-facing propositions, industry insights and innovation within the aerospace and defence sector.As part of your role, you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development – Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal contribution – Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & development – Training to support your career development and the skills demand within the company, certifications etc.## YOUR PROFILEWe’d love to meet someone with: Significant experience leading manufacturing or supply chain transformation within the Aerospace & Defence sector, gained within leading defence or aerospace organisation, or top-tier consulting firm Deep expertise in discrete manufacturing operations, including production systems, assembly operations, industrialisation, production ramp-up, quality management and supply chain performance. Proven experience leading large, complex transformation programmes from strategy and business case development through to implementation and value realisation. Strong knowledge of Smart Manufacturing and Industry 4.0 technologies including Manufacturing Execution Systems (MES), Industrial IoT, advanced analytics, AI, digital work instructions and connected worker solutions. Demonstrable track record of delivering measurable improvements in productivity, lead time, quality, operational efficiency and cost competitiveness. Strong business acumen, with experience leading compelling business cases, shaping transformation strategies and securing stakeholder buy-in for investment and change. Excellent stakeholder management and communication skills, with the ability to engage and influence senior executives, align diverse stakeholder groups and operate as a trusted advisor to operational and C-suite leaders. Strong analytical and problem-solving skills, with the ability to transform data and insights into practical recommendations and measurable business outcomes A strong people leadership capability, with experience leading multi-disciplinary teams, coaching, mentoring and developing high-performing teams. A passion for operational excellence, innovation and the future of manufacturing, with the ability to translate emerging technologies into practical business value while driving sustainable change. Proven ability to be successful in a matrixed organization, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience contributing to propositions, thought leadership and business development activities (e.g., proposals, RFPs, client pitches, and asset development).* Ability to obtain UK Security Check (SC) clearance.## WHAT YOU'LL LOVE ABOUT WORKING HERENo matter the project or customer, your work will have a meaningful impact on society, businesses and lives. It’s really rewarding. And it’s also really varied. You’ll potentially work on a huge variety of projects (some larger than others), so you could gain lots of experience in a short amount of time.You will work directly alongside our clients in their manufacturing facilities, keeping the focus of digitisation on the user experience and the business outcomes. You will typically work with colleagues from Capgemini’s Engineering and Cloud Services businesses, collaborating to design, build and implement digital solutions that enable our clients to improve service levels, reduce costs and improve sustainability outcomes.## WHAT YOU NEED TO KNOWAt Capgemini we don’t just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work.We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements.Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained ‘Mental Health Champions’ across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy.## WE ARE A DISABILITY CONFIDENT EMPLOYERCapgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government’s Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.## CSRWe’re also focused on using tech to have a positive social impact. So, we’re working to reduce our own carbon footprint and improve everyone’s access to a digital world. It’s something we’re really serious about. In fact, we were even named as one of the world’s most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you’ll join a team that does the right thing.Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.## ABOUT CAPGEMINICapgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. #J-18808-Ljbffr

Mott MacDonald is a global engineering, management, and development consultancy with over 20,000 employees across more than 50 countries and 140+ offices. We work across incredible global industries, delivering exciting work that is defining our future and making an important societal impact in the communities we serve. Our people power our performance – we succeed when they do. With countless opportunities to collaborate, learn, and grow, the possibilities for excellence are as varied as every individual. Whether you want to grow as a subject matter expert or broaden your experience with roles across our international community, you’re surrounded by global specialists who want to combine their expertise and champion you to be your best. As a proudly employee-owned business, we benefit our clients, our communities, and each other, investing in creating the right space for everyone to feel empowered, included, and valued. Whatever your ambition, Mott MacDonald is where people come to be brilliant. Are you ready to shape the future of our cloud and infrastructure services? Join us as a Compute & Storage Specialist and become a driving force behind our Microsoft Cloud-first strategy, while ensuring seamless integration with our third-party cloud platforms supporting a dynamic organisation. Reporting to the Compute & Storage Manager, you’ll be a key member of the Compute and Storage Team, advising on standards, strategy, and delivering service improvements across our compute and storage platforms. You’ll tackle complex problems, lead transformative projects, and champion operational excellence in a dynamic, collaborative environment. Success in this role requires deep collaboration across infrastructure, service delivery, applications, and security to champion service excellence and drive continuous improvement. You will work closely with cross-functional teams to align operational and project activities with strategic goals and ensure a seamless experience for our internal customers. This role is a key contributor to our broader business objectives enhancing operational resilience, enabling digital transformation, and optimising service performance. You will be instrumental in shaping a high-performing, customer-focused IT function that supports innovation and growth across the organisation. We are committed to building a culture of inclusion, wellbeing, and professional development. As a visible leader, you will foster an environment where people feel empowered, supported, and inspired to deliver their best. Key responsibilities and duties include: • Contribute to the development and refinement of technical standards and best practices for compute and storage platforms, including Azure and Windows Server, • Contribute to and support project delivery, including cloud migrations, infrastructure upgrades, automation initiatives, and service enhancements, ensuring alignment with strategic objectives and operational requirements, • Provide operational 4th line support for both cloud and on-premise infrastructure, ensuring environments are current, secure, and optimized, • Act as a technical escalation point for complex incidents, problems, and changes, driving resolution and continuous improvement, • Support identity management and access control (Active Directory, Entra-ID, RBAC), ensuring robust authentication and authorization across all platforms, • Monitor, analyze, and optimize cost, performance and capacity of compute and storage services, proactively identifying and addressing issues, • Participate in and contribute to strategic projects, such as cloud migrations, automation initiatives, and service enhancements, • Maintain and update technical documentation, including infrastructure diagrams, solution designs, procedures, and knowledge articles, • Collaborate with cross-functional teams (infrastructure, applications, security, service delivery) to align operational activities with business goals, • Ensure compliance with security policies and audit requirements, supporting regular reviews and implementing necessary controls, • Mentor and support operations teams, sharing expertise and fostering a culture of learning and operational excellence Key performance indicators: • Stakeholder satisfaction with project outcomes, • Quality of root cause analysis and problem resolution, • Timely delivery of project milestones and technical change initiatives, • Quality and accuracy of technical documentation produced, • Infrastructure availability and mean time between failures, • Service continuity test success, • Proven experience providing advanced technical support and problem resolution for complex compute and storage environments, including Azure, AD, Entra and on-premises Windows Server, • Strong technical leadership with the ability to collaborate across teams, drive alignment, and support service excellence in distributed environments, • Strategic contributor with a track record of influencing operational planning, transformation initiatives, and continuous service improvement, • Skilled in stakeholder engagement and communication, able to advise, negotiate, and manage expectations across all levels of the organization, • Demonstrated capability in risk identification, escalation management, and effective decision-making under pressure, • Commitment to operational maturity and service evolution through data-driven insights, innovation, and process optimization, • Experience operating within complex, matrixed organisations and managing global teams, • Experience with Microsoft cloud cost optimisation, • Cloud performance engineering (capacity planning, performance tuning), • Knowledge of containerisation platforms (e.g. Kubernetes), • Familiarity with ITIL frameworks (V3/V4) and industry standards for service excellence Mott MacDonald Ltd. are not currently offering sponsorship to candidates under the Skilled Worker visa route in the UK. This decision is as a consequence of the changes made to the Skilled Worker route by the UK Government in April 2024. We continue to welcome applications from candidates who are eligible for alternative immigration routes in the UK, that do not require sponsorship as a Skilled Worker now or in future. At Mott MacDonald, we believe it makes business sense for you and your manager to choose how you can work most effectively to meet your client, team, and personal commitments. We offer a hybrid working policy that embraces your well-being, flexibility, and trust. We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute. At Mott MacDonald, we see the value AI can bring, but we take a people-first approach to hiring. While AI tools can help candidates prepare and build confidence, every application and hiring decision is reviewed by our recruitment and hiring teams. We encourage the responsible use of AI while ensuring we get to know the real person behind the application. We want you to feel supported and able to perform at your best throughout our recruitment process. If there is anything we can do to make applying or interviewing with us more accessible, please contact us at and we'll be happy to discuss how we can help. • We match employee pension contributions between 4.5% and 7%., • Life assurance equal up to 4 x your basic salary, with an option to increase the level of cover to 6 x your salary., • Our income protection scheme provides a financial benefit, as well as absence and return to work support due to long-term illness or injury., • Flexible benefits, including increased life assurance cover, critical illness insurance, payroll saving and will writing., • As an independently owned business we share the financial success of the business with all our colleagues in various ways including annual bonus schemes., • Our employee ownership model means no external investors, just us, creating a culture of shared success., • Our employees have a stake and a voice in our business, giving them a direct connection to our success through our personal and group performance bonuses., • As your career grows, so does your stake, recognising your long-term impact and contribution., • Your voice matters, with the opportunity to connect directly with senior leadership through formal channels to help shape our future., • For our senior roles you will have a direct pathway towards ownership from day one., • Private medical insurance for all UK colleagues., • Health cash plan to support you with every day health costs and treatments., • Access to Peppy, providing free support from menopause experts for all UK colleagues., • A variety of wellbeing support is available through our comprehensive wellbeing program, including access for you and your family., • Ability to flex your salary to opt into a wide range of health benefits, many of which can be extended to your family too., • A minimum of 33-35 days holiday each year, inclusive of public holidays and dependent on level, with the ability to buy or sell leave through our flexible benefits programme., • 10 days additional paid leave for Armed Forces Reservists and Cadet Force Adult Volunteers., • Holiday entitlement increased to a minimum of 35 days after 5 years’ service., • Variety of employee saving schemes and discounts from high-street retailers., • Enhanced family leave policies, including 26 weeks paid maternity and adoption leave, and two weeks paid paternity/partner leave., • Our shared parental leave matches maternity leave meaning we pay up to 24 weeks at full pay., • Up to five additional days leave are provided for those with significant caring responsibilities, two of which are paid., • We offer policies and dedicated support to help military families balance service life with career and wellbeing., • Primary annual professional institution subscription., • A broad range of opportunities to enhance both technical and soft skills through mentoring, formal training, and self-development options., • Join a wide range of groups including our Advanced Employee Networks which support our LGBTQ+, gender, race and ethnicity, disability, and parents/carers communities., • We are proud signatories of the Armed Forces Covenant and Gold Award holders in the MOD Employer Recognition Scheme, supported by our dedicated internal Armed Forces Network. #J-18808-Ljbffr

We're looking for a skilled Support Technician to join our ADT team. Each year, we help more than 300,000 customers stay safe and secure by keeping their alarm systems running smoothly. With us, you'll benefit from ongoing training, strong job security, and clear opportunities for career growth across local, national, and global levels. What we offer • Competitive Salary: Reflecting your skills and experience, • Bonus Plan: Performance-based bonuses to reward your impact, • Generous Leave: 25 days of annual leave (pro-rated in hours) plus time off in lieu for any Bank Holidays worked, • Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave, • Comprehensive Benefits:, • Pension plan (up to 7% employer match), • Life assurance, • Employee assistance program, • Referral scheme, • Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts, • Career Development: Extensive growth and advancement opportunities, • Free Onsite Parking: Hassle-free commuting, • Dress Down Fridays: Casual attire to wrap up the week How will you do it In this phone-based, security system support role, you will provide technical support to field engineers and customers. This is a full-time, office-based position (M40) on a day shift (with variable start and finish times), including weekend work. You will: • Diagnose and troubleshoot security alarm faults, • Use a broad range of monitoring and programming software, • Deliver excellent customer service to external residential and commercial customers, • Handle bespoke and high-security customer requirements with discretion, • Assist field engineers to ensure remote connectivity to alarm systems What We're Looking For We want passionate, detail-oriented problem solvers who thrive in a high-energy environment. Essential Skills: • An interest in problem-solving, • Excellent communication skills, • Ability to convey technical information to a non-technical audience Preferred Skills: • Experience in technical problem-solving, • Experience providing customer service over the phone, • Background in customer service If you're ready to step into a role where you make a difference every day, apply now and become a valued part of our team! About Johnson Controls Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. #LI-MS2 #LI-Onsite #ADTcustomerservice JBRP1_UKTJ

Project Manager – IT, Operations & ComplianceLocation: Newcastle (NE12 8BU)Hybrid: 3 days office / 2 days remoteHours: Monday–Friday, 40 hours per weekSalary: Up to 50,000 (DOE)About the RoleVerisure are looking for a motivated and proactive Project Manager to lead a varied portfolio of projects across IT, Operations and Compliance.This is a highly business-facing role where you’ll act as the connector between teams — ensuring projects are delivered, stakeholders are aligned, and actions don’t get lost along the way.You’ll work across fast-moving initiatives, from technology change and operational improvements through to compliance and audit activity, helping the business deliver on both strategic and regulatory commitments.This is a great opportunity for someone who enjoys variety, ownership, and working across multiple areas of a business rather than sitting in a single function.About VerisureVerisure is the No.1 global leader in professionally monitored security, protecting around 6.2 million families and small businesses worldwide.We operate as the market leader in 14 of the 18 countries we are present in, and our growth is built on a clear focus: protecting what matters most through innovation, service quality and operational excellence.Every part of the business contributes to that mission, from front-line teams speaking with customers, to operational and technical teams ensuring systems, compliance and delivery run smoothly.This role sits within that wider mission, helping ensure the business continues to deliver high-quality, secure and reliable services at scale.What You’ll Be DoingLead and coordinate IT, operational and business change projects from initiation through to deliveryAct as the key link between IT, Operations, Compliance and wider business teamsDrive progress by removing blockers, chasing actions, and keeping workstreams on trackSupport the delivery of IT deployments and system changes across the businessManage operational improvement projects across multiple departmentsCoordinate audit and certification activity (e.g. ISO 9001), ensuring evidence and actions are completed on timeMaintain clear and consistent communication with senior stakeholders on progress, risks, and decisionsOrganise and facilitate cross-functional meetings and project activityIdentify and support continuous improvement opportunities across processes and deliveryWhat We’re Looking ForWe’re not looking for someone who is only strong in one area — we’re looking for someone who can operate across all three:IT / technology projects and business changeOperational delivery and cross-team coordinationCompliance, audits and certification processesYou’ll likely have experience in project coordination or project management, but what matters most is your ability to keep things moving, influence people, and deliver outcomes.The Kind of Person Who Will Succeed HereHighly organised and able to manage multiple priorities at onceConfident working with different teams and personalitiesStrong communicator who can influence without authorityProactive, doesn’t wait for things to happen, drives them forwardDetail-focused and reliable in following through on actionsCurious and willing to challenge and improve existing processesMotivated by personal goals, progression, and ownership (has a clear “why”)Comfortable working in a fast-paced, changing environmentWhy This Role?Up to 50,000 salary (DOE)Hybrid working (3 days office / 2 days remote)Exposure across IT, Operations and Compliance - not just one functionWide variety of projects, from small operational changes to large initiativesReal ownership and visibility with senior leadershipOpportunity to shape how projects are delivered across the businessClear progression opportunities into senior project or operational leadership rolesStrong focus on internal development and promotionCareer ProgressionThis role offers genuine development into more senior positions within Operations and Project Leadership for the right individual.You’ll gain exposure across multiple business areas and develop into a key figure within how change is delivered across the organisation.Final NoteThis is a business-facing Project Manager role where success is defined not just by delivering projects, but by bringing people together, maintaining momentum, and making sure things actually get done.We’re looking for someone who wants to step into a visible, influential role across IT, Operations and Compliance and grow with the business long term.Job SummaryJob number: r2026070060Profession: Customer Service & Operations