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Job Title: Credit Hire Team Leader\n\nLocation: Liverpool, office based with hybrid working available\n\nSalary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary\n\nJob Type: Full Time, Permanent\n\nWorking hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm\n\nWe are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front.\n\nLeading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team.\n\nWhat's Involved:\n\nLead a team of credit hire handlers within our mitigation department\nPerformance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare\nUndertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making\nAct as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained\nImpart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire\nMaximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance\nTo participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training\nEnsure the effective management of inbound call handling philosophies are adhered toWe are looking for people with:\n\nExperience of motor claims is essential\nExperience in handler and/or managing credit hire claims is desired but not essential\nProven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance\nTo lead by example and endorse the company behaviours and values\nHighly motivated self-starter\nClear, focused and determined approach to problem solving\nAuthoritative manner with ability to listen\nPersuasive, strong, and confident communication skills\nPeople Management experience essentialGrow with Acorn\n\nAt Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024\n\nWe're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share\n\nBenefits:\n\nA maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options\n24/7 mental health support & free counselling available\nGrow with us: Through career fairs, leadership programs, and learning on the go!\nFlexible benefits, including early access to salary via our internal platform\nHybrid working options to support work-life balance and individual needs\nRecognition awards, social events & moreOur Commitment to our colleague's:\n\nMindful Employer - championing mental health and wellbeing\nDisability Confident Level 1 & 2 - creating accessible, inclusive opportunities\nMenopause Friendly accredited - supporting every stage of life\nArmed Forces Covenant signatory - honouring those who serve\nArmed Forces Defence employer recognition scheme - Supporting those who serve\nGreat Places to Work 2024/25 - fostering an engaging and positive workplace culture\nBest Place to Work for Development - proud to be investing in people's future\nBest Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply\n\nIf your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check\n\nVisa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship\nWe're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best workPlease click the APPLY button to submit your CV for this role\n\nCandidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered

The Organisation - Housing Association - Neighbourhood Team Leader Comuno Talent Partners are working with a Housing Association in Merseyside to recruit an experienced and driven Neighbourhood Team Leader. You will manage and support a team of Neighbourhood Officers, a Tenancy Officer and a Neighbourhood Administrator, ensuring the effective delivery of high-quality housing management services. This role is a 12 month fixed term contract, directly employed by the housing association. The Role - Housing Association - Neighbourhood Team Leader • Manage the day-to-day performance and workload of a team of Neighbourhood Officers, a Tenancy Officer and a Neighbourhood Administrator., • Provide guidance, support and coaching to team members on housing management, policies, procedures and legal frameworks., • Motivate and inspire your team to deliver high performance, excellent customer service and continuous improvement., • Ensure effective management of tenancy portfolios, including tenancy sustainment, ASB case management and property standards., • Support staff in handling complex or sensitive cases, including anti-social behaviour, domestic abuse and safeguarding concerns., • Work collaboratively with internal teams and external partners to improve service delivery and resolve complex issues., • Build and maintain strong relationships with key stakeholders, agencies and elected members., • Attend and contribute to multi-agency meetings, resident forums and community meetings as required., • Monitor performance using housing management systems, identifying risks and areas for improvement., • Lead on performance management, addressing underperformance and supporting staff development., • Contribute to management meetings, reporting on KPIs and service delivery outcomes., • Support victims of domestic abuse and hate crime, including reviewing safeguarding measures and rehousing requests., • Ensure compliance with policies, procedures, data protection and safeguarding responsibilities., • GCSE English and Maths or equivalent, • Relevant housing qualification (or willingness to work towards, e.g. CIH Level 4), • Strong experience in housing management and leading teams, • Proven ability to manage performance, motivate staff and drive service improvements, • Experience of working with external partners and stakeholders, • Knowledge of housing legislation, policies and procedures, • Experience managing complex cases including anti-social behaviour and safeguarding, • Strong communication, leadership and interpersonal skills, • Ability to analyse performance data and manage risk effectively, • Flexible approach to working hours, including evenings and weekends where required, • Ability to travel across locations

IT Support Team Leader (UK & Ireland) Liverpool (One day remote) £40K-45K An IT Support Team Leader is required for our logistics client, to manage and support IT services across the UK & Ireland. This is a hands-on leadership role, combining people management with second-line technical support in a fast-paced business environment. You’ll manage daily IT support operations, ensure excellent service availability during core business hours, and provide technical expertise across our infrastructure and end-user environments, supporting over 500 users across multiple locations. Responsibilities- • Lead the UK & Ireland IT support team and daily operations, • Provide second-line desktop, server and Microsoft 365 support, • Manage incidents and service requests via the Global Helpdesk, • Ensure high service levels and customer satisfaction, • Support Windows 11, Windows Server, AD, and Teams telephony Essential: • Significant experience in a business IT support environment, • Strong knowledge of:, • Windows 11, • Windows Server 2019 / 2022, • Active Directory administration, • Excellent customer service and troubleshooting skills, • Experience working with IT ticketing systems (ITIL-based), • Strong time management and attention to detail, • VMware and/or Hyper-V virtualisation experience, • SCCM-based PC deployment, • IT security awareness (AV, phishing, spam protection)

Job Title - Aesthetic Doctor Location - Liverpool Highly attractive salary or fee structure, continual professional development, great working environment with a professional team A bit about us - and why we need you! Sk:n clinics have over 30 years unrivalled client care and millions treated, we want every client to have access to the best in dermatology and skin care treatments, to help them on their journey to confidence in better skin. The Opportunity We currently require an Aesthetic Doctor with accredited training to fulfil Aesthetic treatment sessions in our Liverpool clinic, providing out-patient clinics with an emphasis on laser treatments and aesthetic procedures, to include botox and filler injections, as well as minor ops and dermatology consultations. You will maintain an excellent standard of customer care at all times, monitoring the clients' journey from start to finishing ensuring full client satisfaction by offering expert advice on treatments and post treatment aftercare. Our people are our greatest asset and we are interested in hearing from qualified Doctors who are interested in employed or sessional hours with the UK's market leader. As an integral part of the sk:n team, you will work independently offering expert advice during consultations and delivering aesthetic treatments. Our clinics benefit from a robust system of governance with strict protocols for all our treatments and regular audits. All sk:n clinics are registered and inspected by the Care Quality Commission, ensuring exacting clinical standards and peace of mind for our clients. We are a UK market leader within the Aesthetic and Cosmetic industry, providing treatment to thousands of clients every month through our nationwide network of clinics. Our brand has been built over the last 30 years on the foundations of efficiency, knowledge and trust. Our expert team includes renowned consultants, surgeons, doctors, nurses and medical professionals who have decades of experience in delivering world-class treatment and client service. JOB REQUIREMENTS Experience, Qualifications and Personal Qualities: • All applicants must be a qualified Aesthetic Doctor with a valid GMC pin number that can perform minor ops., • Written confirmation of adequate professional indemnity insurance., • Able to provide immunisation records., • Experience in lasers in dermatology are desirable., • Administering advanced Aesthetic procedures are essential by a trusted provider., • Experience of working in a demanding, time governed environment, • Passionate about helping people to achieve greater confidence through better skin, • Formulation of treatment plans

Job Title - Aesthetic Practitioner Location - Liverpool Hours - Full Time The Harley Medical Group and sk:n clinics are now part of the same Group that owns Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care. We are seeking an Aesthetic Practitioner to join our friendly, reliable and talented team at our Liverpool clinic. This is a role in which you must be flexible with late nights and Saturdays. The Role: As part of your role as an aesthetics practitioner, you will be responsible for meeting and greeting your clients, supporting and advising them on suitable treatments and products available to them and carrying out a wide range of advanced treatments. With outstanding levels of customer service and a genuine care and passion, you will be supporting your clients gain and achieve greater self-confidence through better skin! You will also be supporting with reception, diary management, and general administration and retailing of products. Experience, Qualifications and Personal Qualities: • Qualified to Level 3 in Beauty Therapy (or equivalent), Level 4 is highly desirable., • A minimum of 1 years’ experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment., • Team player, with a positive can do attitude., • Passionate about giving great customer service., • Experience of working to sales targets and be happy to get involved with promotional activity, • You should be willing and able to work evenings and weekends. What we offer: We offer genuine opportunities for career progression within the group and we have a structured career path for Practitioners to become Senior and Advanced Practitioners. We are the UK’s market leader within the rapidly expanding Aesthetic and Cosmetic industry and proud to be the leading dermatology, laser and skin experts with decades of experience. Treating over 25,000 clients each months through our nationwide network of over 50 clinics, we have a truly recognisable brand which have been carefully built over 25 years on the foundations of efficiency, knowledge and trust. What's in it for you? • A competitive salary plus industry leading bonus., • Free Laser Eye and Intraocular Lens Surgery, • Discounts on prescription eyewear and sunglasses, • Generous Optical Express family & friends discount, • 29 days annual leave, • Extensive training in the life changing treatments that we offer, • Workplace Pension Scheme If this sounds like the career path you have been looking for, we look forward to hearing from you! Please apply now by uploading your CV. This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment. Optical Express is an equal opportunities employer.

Job Title – Receptionist Location – Liverpool Hours – Full-time, 40 hours per week Salary - £26,500 Optical Express is the UK’s only complete eye care provider, and Europe’s leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular lens procedures collectively than any other providers. For over 35 years, millions of patients have trusted Optical Express with their eye care. Operating clinics across the UK, Ireland, and mainland Europe, Optical Express, supported by an esteemed International Medical Advisory Board, is a thought leader in the global optometry and refractive surgery industry. Optical Express gives patients their very best results through investing in state of the art technology, employing experienced, highly skilled surgeons and optometrists, continuously analysing clinical outcomes and working with pioneers and innovators from within the industry, to include Johnson & Johnson Vision and Zeiss. If you’re looking to work for a market leader, then read on as we are looking for a Receptionist to work in our prestigious clinic in Liverpool. You will work as part of a team providing a high level of service to the patients and employees and will require the ability to multi-task in a busy retail environment. This role is a key part of the patient journey and requires very high personal standards to deliver a quality of care and world class customer experience. Every day will bring something new but your day to day role will involve – • Covering the reception area, maintaining a priority for incoming calls at all times, • Take clear and concise messages, • Communicating all messages promptly and accurately, • Provide administrative support to the Manager, • Maintain stationery stocks and oversee the ordering of new supplies What’s in it for you? • Free or discounted optical products/procedures, • Career progression, • Modern working environment with superb technology support This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

We're looking for a Principal Electrical or Mechanical Engineering Team Leader to join our MEP team based in Liverpool, Manchester, or Leeds. \n \n Location: Liverpool, Manchester, or Leeds - with opportunity for agile working Hours: 40 hours per week - some flexibility on hours available if desired, just let us know when you speak to us. \n Salary: Starting from £70,000 per annum \n Sector: MEP – across a variety of industry sectors \n We are unable to offer certificates of sponsorship to any candidates in this role. \n \n The role involves leading the design and delivery of complex M&E building services projects within a variety of sectors. As a Chartered Engineer and Design Team Leader, you will manage MEP teams, coordinate with multi-disciplinary design teams, ensure technical excellence and compliance, and work closely with project teams and clients for a major main contractor. The position requires strong leadership, significant industry experience, and the ability to deliver safe, efficient, and innovative engineering solutions from concept through construction. \n Are you… \n\n • A Chartered Engineer and member of CIBSE or IET?\n, • A Design Team Leader with strong M&E experience?\n, • A Design Team Leader looking to take the next step for a Main Contractor with a secured workload in a variety of industry sectors?\n, • Hold a Degree in Mechanical or Electrical Building Services Design Engineering or related subject?\n, • Bring experience of working across both public and private sector projects?\n, • Lead the design delivery of high‑quality M&E designs across new build, refurbishment, and minor works projects, ensuring outputs meet programme, budget, quality, and safety standards\n, • Support the Head of Service in leading and managing the M&E design teams, working closely with project leads to deliver coordinated multi‑disciplinary design solutions\n, • Manage team performance, utilisation, and development, ensuring capability aligns with workload and business targets\n, • Oversee technical delivery including feasibility studies, multi‑stage designs, specifications, condition reports, and technical advice\n, • Maintain and apply engineering standards, QA procedures, document control, and Health & Safety policies\n, • Build and maintain strong client relationships across public and private sector projects, ensuring high levels of customer satisfaction\n, • Contribute to business development, including compiling fee proposals, quality submissions, bids, presentations, and winning new work\n, • Provide senior technical leadership and ensure integrated design solutions through to completion\n, • Promote continuous improvement, innovation, and best practice across the M&E service.\n, • Represent Kier within relevant industry sectors, contributing to forums, working groups, and industry engagement\n, • Drive standards, innovation, best practice, safety, wellbeing and customer satisfaction\n, • Chartered Engineer (CIBSE or IET) with a degree in Mechanical or Electrical Building Services Engineering design or similar subject\n, • Proven senior leadership experience managing multi‑disciplinary engineering teams\n, • Strong communicator able to translate complex technical information clearly\n, • Experienced in quality management and design governance\n, • Fluent in use of industry related software and calculation methods\n

Surgical Patient Advisor Location - Liverpool (Potential split role with Manchester) Hours of Work - Full Time and Part Time opportunities available The Harley Medical Group has been a leading provider in cosmetic surgery treatments in the UK for over 35 years. Now part of Lorena Cosmetics Holdings SPV Limited, a market leader in healthcare services, we continue to provide a comprehensive range of procedures, including breast augmentation, rhinoplasty, eyelid blepharoplasty and abdominoplasty. Committed to excellence, we combine medical expertise with personalized care to achieve exceptional results. Our team of highly skilled surgeons, doctors, and nurses operate under the highest standards of professionalism and patient safety. Regulated by the Care Quality Commission (CQC) in England, we prioritize safety, quality, and confidence in every treatment we deliver. With a legacy built on trust and impactful results, we are committed to enhancing lives through our medical expertise, precision and innovation in cosmetic procedures. Due to expansion in our services, The Harley Medical group have an exciting new opportunities for Patient Coordinators to support in the scheduling of patients for cosmetic procedures. Job duties: Maintain high standards of professionalism, customer care and product knowledge within the Clinic. Strive to meet and exceed the expectations of our patients. Ensure that the patient journey is smooth and efficient and that all patients receive a high level of customer service. Ensure that at all times the Clinic is presentable and maintains the highest standards of cleanliness, promoting the professional and clinical image of The Harley Medical Group. Influence and advise potential patients on the most suitable and appropriate solution for their needs. Communicate with your manager to ensure effective running of clinic and surgery days. We want to hear from candidates with: A minimum of 1 year experience within either an Aesthetics, Day Spa, Beauty Counter or Salon environment. Team player, with a positive can-do attitude. Passionate about giving great customer service. Experience of working to sales targets and be happy to get involved with promotional activity. In return, we can offer: • Salary from £28,000 plus bonus, • State of the art, modern working environments, • 33 days annual leave, • Discounts on procedures and products, • Free eye tests, • Discounted prescription eye wear and sunglasses, • Generous Optical Express friends and family discount scheme, • Ongoing training and development opportunities, • Pension scheme

Liverpool City Council is seeking an experienced and motivated Area Team Leader to join our Building Control team. This is a senior leadership role responsible for managing a team of Building Control professionals while supporting the delivery of a high-quality, customer-focused and commercially competitive service. Building Control Manager £90 per hour Onsite / Hybrid The Role • Lead and manage a team of Building Control Officers, Plan Examiners and Trainees, • Oversee Building Regulation compliance across a wide range of developments including complex and high-rise schemes, • Support the Building Safety Regulator and ensure compliance with Operational Standards Rules and KPIs, • Manage enforcement matters including dangerous structures, demolitions and Building Act legislation, • Provide technical expertise and leadership on major projects from pre-application through to completion, • Assist with financial monitoring, fee proposals and service performance, • Deputise for the Head of Building Control when required, • Participate in emergency call-out and sports ground safety inspections About You We are looking for a highly experienced Building Control professional with: • Professional membership such as Royal Institution of Chartered Surveyors, Chartered Association of Building Engineers or Chartered Institute of Building, • LABC/CIOB Level 6 qualification or equivalent experience, • Specialist competency including Class 3H under the Building Safety Regulator framework, • Extensive experience managing complex commercial and residential developments, • Strong leadership and people management skills, • Excellent knowledge of Building Regulations, enforcement and Building Safety legislation, • Commercial awareness and experience monitoring performance and KPIs What We Offer • Hybrid working, • Opportunity to lead on complex and high-profile projects, • Career development and professional progression, • A supportive and forward-thinking Building Control team A full driving licence and willingness to participate in out-of-hours emergency and sports ground inspections are essential.

Our talented Data & AI team is made up of globally recognized experts - and there's room for more analytical and ambitious data professionals. If you're passionate about helping clients transform their business with the latest AI and data technologies, let's talk. Take your skills to a new level and launch a career where you can truly do what matters. As an Solution Architect within our Data & AI Practice, you'll leverage a client-centric approach to understand our client’s challenges and opportunities to deliver solutions and services that make transformative change and deliver high value business outcomes. You'll engage in solutioning and support on the most strategic opportunities, intervene in high-risk complex deliveries, and contribute to shape the strategic direction using Agentic AI, automation, AI engineering, data platforms, reporting and self-serve analytics.. Avanade is the 7 times Databricks global partner of the year, we deliver over 4000 Microsoft data platform projects annually and deliver more Azure Databricks than any other Databricks partner. Key Responsibilities: • As an architect assigned to a client project, you will typically work closely with delivery teams and client stakeholders to provide technical leadership, shape deals and propositions, drive architectural decisions, create plans and roadmaps, and produce design artifacts., • Play a key role in Avanade's sales process by creating solutions that innovate, inspire and are win new business. You’ll have responsibility for shaping the high-level design, estimates, and contractual details for client proposals in collaboration with other subject matter experts in the business., • As a senior member of the Avanade technical community, you will provide coaching and mentoring to motivate and inspire more junior colleagues from within your team and across the organization., • Have the ability to translate complex technical concepts and solutions and present them in easy to understand language and value based outcomes, to senior business stakeholders, technology leaders and internal sales teams., • Engage in early conversations with clients and/or sales team and support origination and deal qualification, requirements capture and solutioning, recommending best practices and approaches to achieve optimal outcomes, building strong relationship with clients to become the trusted advisor. Prepare and represent the solution in Deal Reviews and play an active role in client presentations, and negotiations with key client buyers., • Work collaboratively with the wider Data & AI leadership to shape our current and future offerings, accelerators, and background IP to support go to market activities., • Lead the development of intelligent data platform projects, building strategic capabilities for our clients. Integrating data from many systems, transforming through lakehouse architectures and making available for reporting, AI and conversational analytics. Requirements for the role - • Awareness of channels to market and how to work in a Databricks and Microsoft eco-system to ensure Customer Success., • High energy intent to help clients understand the fast moving data industry, product and service evolution., • Experience working with stakeholders to create technical visions, high-level architectures, and delivery roadmaps for large programs of work that involve the latest data & AI concepts particularly focused on scaling data use across enterprises., • Capability in creating design artifacts and presenting them for approval at architectural forums attended by multi-disciplined stakeholders from engineering to senior ("C level") client executives., • In-depth understanding of modern Data & AI capabilities such as; structured and unstructured data analysis, streaming data, IoT, AI, GenAI and related topical analytics fields., • Comfortable actively engaging and leading sales and business development opportunities with clients., • Hold Databricks certifications, ideally the Databricks Champion or be able to demonstrate equivalent knowledge and experience. About Avanade - Avanade is the leading provider of innovative digital, cloud, and advisory services, industry solutions, and design-led experiences across the Microsoft ecosystem. The company was founded 25 years ago as a joint venture between Accenture and Microsoft. Back then, digital transformation, automation, and AI weren’t mainstream topics—Microsoft was primarily known for Office 365. But Avanade evolved with the times and is now the number one transformation leader within the Microsoft ecosystem. We have a team of 61,000 professionals in 26 countries. We’re a truly global company with a strong local presence— what I like to call “GLOCAL”: making global impacts on a local level.

Field Service Engineer (UK) Overview: A global leader in cutting edge life science instruments. We're seeking a customer-focused Field Service Engineer to support advanced cutting edge Life Science Instrumentation. The role involves installation, maintenance, and repair of systems across UK. Your responsibilities: You will be the technical interface between our customers and our internal development team. You will ensure that our innovative life science systems are used optimally and continuously improved. • Perform preventive maintenance, calibration, and system checks, • Diagnose and repair mechanical, electrical, and software issues on-site, • Install and upgrade equipment, and train customers on usage, • Deliver timely service to minimise downtime, • Complete service reports and share customer feedback internally Requirements: You enjoy solving technical challenges and working closely with customers and colleagues. • A degree in Engineering or a comparable qualification, • 3+ years of experience in a related field or in-house service required, • Fluent English is required. Additional European languages are an advantage, • Experience in a life sciences work environment, • Willingness to travel more than 60% of the time, • Must have a UK driving licence and access to a car, • Strong communication skills and enjoyment of interacting with customers, • Team spirit, initiative, and a solution-oriented approach to work Apply NOW!!

The Opportunity: Join our MeTS Settlement and Specialist Services Business Unit as a Mainframe Application Support Team Leader, where you'll lead a dynamic team of on-shore and off-shore professionals supporting critical mainframe systems for the UK Rail Industry. This role offers the opportunity to manage day-to-day operations whilst utilising your own technical skills to deliver enhancements and BAU support tasks as well as develop strategic expertise to drive modernisation initiatives for our key railway customers. This role is a remote working role (Mainland UK based) although there is an expectation that the candidate will attend the monthly team collaboration day in Chester and also be available for occasional visits to customer sites or Worldline sites as required. Day-to-Day Responsibilities: • Managing team workload and ensuring that at least 98% of ServiceNOW tickets are handled within SLA requirements., • Report progress and escalate risks and issues to Specialist Services Operational Team manager and customer stakeholders as required., • Develop own application knowledge alongside team leading activities in order to contribute to BAU support tasks and also to support strategic initiatives., • Attend monthly service reviews with customers and represent the team professionally., • Participate in problem management Root Cause Analysis (RCA) investigations and represent changes at Change Approval Board (CAB) meetings as necessary., • Perform on-call support as part of rota once familiar with the applications., • Review test plans and results from team members, ensuring quality delivery., • Prepare estimates and proposals in response to customer enhancement requests., • Provide team members with opportunities to discuss their individual performance and career goals through monthly 1:1s and annual performance reviews, all delivered in a psychologically safe manner., • Provide guidance and mentorship to junior team members on complex technical tasks., • Encourage team to identify improvements to processes and services in order to reduce recurring Incidents, improve customer satisfaction and drive new opportunities., • Ensure that knowledge of applications is being spread across the team in order to minimise the risk of knowledge loss., • Positively lead the team’s participation in wider Specialist Services team initiatives for potential application modernization and replacement projects. Who Are We Looking For: We look for big thinkers. People who can drive positive change, step up and show what's next – people with passion, can-do attitude and a hunger to learn and grow. Essential skills and behaviours: • Proven expertise in COBOL (both Batch and CICS) and JCL programming (5 years+)., • Proven experience leading remote teams and managing diverse workforces (2 years+)., • Proven experience of delivering application support to business critical mainframe services in 24*7 SLA-driven environments (5 years+)., • Proven experience of providing on-call support as part of a rota., • Excellent written and verbal communication skills in relation to both team and stakeholder management., • Strong attention to detail., • Previous experience of capturing user requirements and creating specifications, • Ability to handle multiple competing issues and prioritize them appropriately (e.g. prioritising Incidents based on priority level and SLA timelines, project deliveries etc.)., • As we support a number of large and complex systems for the Rail Industry, the candidate will need to be comfortable with quickly learning about new business contexts and be able to articulate their approach to this at interview., • Commitment to continuous learning and professional development for both self and team. Desirable skills and behaviours: • ITIL Foundation certification (Version 3+)., • Previous experience with using ServiceNOW (or equivalent service management tool) and JIRA/Confluence., • Previous experience of Mainframe Transformation or Migration projects would be advantageous., • Knowledge of UK Rail or other Transport sector experience would be advantageous., • Knowledge of some/all of the following Mainframe technologies would be advantageous:, • IBM Assembler., • ADABAS (using COBOL direct calls)., • NATURAL., • IBM MQ interface development.

Who are we : Everton Football Club is one of world sport's most respected and revered names - a by-word for innovation, professionalism and community. During the course of a glittering history spanning three centuries, we have been shaped and guided by our aspirational motto Nil Satis Nisi Optimum - nothing but the best is good enough. One of only three clubs to have been a founder member of both the Football League and Premier League, our Mens Senior Team has played more games in English football's top-flight than any other, winning nine league titles, five FA Cups and a European Cup Winners Cup. In summer 2025, we embarked on an exciting new journey at Hill Dickinson Stadium, a world-class waterfront arena on the banks of Liverpools iconic River Mersey. The newest, most sustainable and most accessible stadium in the Premier League, our new home is also a state-of-the-art 365-venue for non-footballing events and conferences. On the pitch, we remain committed to developing and supporting teams across our Mens, Womens and Academy set-ups that inspire, bring pride and continue to compete at the highest level of the game. About the opportunity: We have entered an exciting new era at Everton Football Club with the opening of Hill Dickinson Stadium, and we now have a unique opportunity for an experienced and driven Stewarding Manager to lead the delivery of world-class stewarding operations across matchdays and major events. You will oversee the planning, coordination, and delivery of stewarding operations across all matchdays and major events, playing a key role in shaping the matchday experience at our new home. Other key responsibilities include: • Leading the planning and delivery of stewarding operations for all fixtures and events, • Managing, developing, and deploying stewarding teams to ensure effective and compliant operations, • Ensuring full compliance with safety legislation, the Green Guide, and stadium Safety Certificate requirements, • Working closely with internal teams and external stakeholders including police and emergency services, • Overseeing matchday operations, including briefings, live incident management, and post-event debriefs Who we are looking for: Our ideal candidate will be a confident and experienced leader with a strong background in stewarding, crowd safety, or event operations. You must have strong knowledge of UK safety legislation and best practice in spectator safety, demonstrated ability to lead large teams in fast-paced, high-pressure environments and have excellent communication, organisational, and decision-making skills. We want someone who has a proactive, hands-on approach with a passion for delivering safe and exceptional fan experiences. Please refer to the job description for further information about the role and its essential requirements. The role is permanent and will be based at Hill Dickinson Stadium, working 35 hours per week, plus matchdays and major events. The closing date of this advert is Friday 15th May 2026. We reserve the right to close this vacancy early should we receive a substantial amount of applications. Everton Family Safer Recruitment Practices The Everton Family iscommitted to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As a requirement of our safer recruitment practices, this role will require a EnhancedDBS (Disclosure and Barring Service) check or evidence that you are subscribed to the DBS Update Service information of which can be found ___ This role is subject to both evidence and verification of relevant qualifications including ___ to work in the UK which will be discussed with you if your application is successful. Equity & Inclusion Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email- To support our pledge to diversify our organisation and through our commitment to the FAs Football Leadership Diversity Code, Everton welcomes applications from people of all walks of life. As part of our commitment to Disability, Inclusion and Accessibility we are more than happy to make reasonable adjustments to the recruitment process should you require. Location: Liverpool, Merseyside, United KingdomSalary: 0Job Type: PermanentJob Reference: R2744

Mental Health Clinical Lead –Mindplace clinics Location: Home and site based – travel to Bupa sites will be required Contract: Permanent, Full-time (37.5 hours) – Flexible options available Salary: Competitive salary (depending on experience) + excellent benefits Closing Date: Thursday, 7th May 2026 This advert may close ahead of the stated deadline should we receive an exceptionally high number of applications. About the Role Helping people live longer, healthier, happier lives and making a better world sits at the heart of everything we do at Bupa. As a purpose‑driven organisation without shareholders, we reinvest our profits directly into providing better, more accessible healthcare for the benefit of our customers, now and in the future. Bupa’s refreshed strategy reflects a clear ambition to take greater ownership of the end‑to‑end healthcare experience for our customers, while accelerating the delivery of care through digital innovation and advances in clinical practice. The clinical community plays a critical role in delivering this strategy. Bupa’s Mindplace service is a newly established and fast‑growing mental health offering, providing high‑quality, face‑to‑face mental healthcare in purpose‑designed locations across the UK. Mindplace responds directly to the increasing demand for accessible, safe and effective mental health services. The Mental Health Clinical Lead is a pivotal role within this growth journey. The post holder will have responsibility for the clinical development, delivery and oversight of mental health services and products across Bupa’s Mindplace centres nationwide. Working closely with clinical, operational and senior leadership colleagues, the Mental Health Clinical Lead will help shape the future direction of the service. They will ensure the highest standards of clinical practice and customer experience, stay abreast of evolving national guidance and best practice, and play a key role in supporting the safe, sustainable and high‑quality growth of Bupa’s face‑to‑face mental health services. Key Responsibilities Clinical Leadership & Strategy • Provide senior clinical leadership across Bupa Health Clinics’ Mental Health services, working closely with the Clinical Head of Mental Health and Medical Director., • Deliver high standards of clinical governance, quality improvement, education and service development., • Deputise for the Clinical Head of Mental Health when required., • Act as a trusted clinical voice, leading by example and fostering a positive culture aligned to Bupa values., • Translate strategic objectives into operational delivery for frontline clinical teams. Governance, Quality & Safety • Lead and contribute to clinical assurance, audit programmes, risk management and regulatory compliance., • Ensure robust clinical policies, procedures and performance monitoring are in place and consistently applied., • Oversee incident management, complaints investigation, safeguarding, and Datix usage, promoting a culture of learning and continuous improvement., • Chair and contribute to Mental Health clinical governance meetings as appropriate. People Leadership & Workforce Development • Provide clinical leadership and support to Mental Health clinicians, practitioners and the Lead Therapist team (dotted‑line management)., • Deliver clinical supervision, one‑to‑one leadership support, and pastoral guidance., • Develop sustainable CPD, education and career development pathways., • Support recruitment, workforce planning, engagement initiatives and Pulse survey action planning. Clinical Delivery • Undertake regular clinical sessions in line with business needs., • Support consistent, high‑quality service delivery across Bupa clinics and partner sites., • Ensure adequate senior clinical cover and processes for urgent clinical enquiries. Customer Experience • Oversee management of serious complaints and monitor customer feedback and experience trends., • Drive service improvements through data analysis, deep‑dives and targeted action plans., • Embed a culture of Connected Care and high customer service standards. Business & Commercial Support • Provide clinical input to product development, tenders, sales, marketing, media and communications activity., • Support development of clinical content such as webinars, talks and written materials., • Work collaboratively with internal teams to support business growth and innovation. Communication & Information Governance • Ensure effective, transparent communication between clinical teams and senior leadership., • Champion the use of technology and new communication approaches., • Maintain high standards of information governance, confidentiality and data protection. Working Environment • Chartered Clinical or Counselling Psychologist (Doctorate level, BPS‑accredited, HCPC registered), • Accredited CBT Psychotherapist (PG Diploma, BABCP‑accredited), • Accredited Counsellor/Psychotherapist (Level 4+ diploma, BACP‑accredited) Applicants must have substantial leadership experience in mental health services. Key Skills & Experience • Proven clinical leadership and relationship management experience, • Strong background in clinical governance, including quality standards, audit, risk management, incidents and complaints handling, • Excellent communication and interpersonal skills, with the ability to influence, motivate and negotiate effectively, • Credible and persuasive clinical authority with strong decision‑making capability, • Highly developed analytical, planning, prioritisation and organisational skills, • Confident team leader who works collaboratively and performs well in fast‑paced environments, • Agile and adaptable, with resilience during periods of growth and strategic change, • Commercially and operationally aware, able to balance clinical excellence with business needs, • Solution‑focused, proactive and driven, with strong personal and professional integrity, • IT proficient, with the ability to use data and digital tools to improve quality and performance, • Sound understanding of national clinical and regulatory guidance, with the ability to research and apply evidence‑based practice to improve outcomes What It’s Like to Work at Bupa We’re a purpose‑driven organisation with no shareholders. Meaning everything we do focuses on delivering better care for our customers and communities. Join a supportive, inclusive environment where you’ll help people live longer, healthier, happier lives. Benefits • 25 days’ holiday (increasing with service) + option to buy/sell, • 3 paid volunteering days, • Enhanced pension & life insurance, • Annual performance‑based bonus, • Bupa health insurance, • Discounted dental cover, • Digital GP access, • Emotional and family wellbeing support, • Financial wellbeing resources, • Support for carers Diversity and Inclusion We celebrate diversity and foster an inclusive environment where you can be your authentic self. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Ready to make a difference? Apply today and help us deliver exceptional mental health care across the UK.

The claims handler will be responsible for managing a caseload of PL & EL claims up to a reserve value of £30,000. This includes personal injury, product liability and property damage. The handler will manage the claim from inception to settlement pre litigation. Key Responsibilities • Davies Incent...

We are looking for a Customer Service Team leader to provide strong, values-led operational leadership, ensuring a resilient support structure within the Customer Service Centre. The difference you will make as a Customer Service Team Leader . Customer Service Team Leader .

More About The Role Are you an entrepreneurial, customer-focused leader with a passion for retail and community? Join Morrisons Daily as a Convenience Store Manager and run your store like it's your own business! We are looking for a dedicated ‘shopkeeper’ to lead one of our busy stores. Your mission will be to serve your customers, support your colleagues, and champion your local community, ensuring the store is the best place to work and shop. As the heart of your store, you will be responsible for driving success across four key areas: Customer & Commercial Performance * Entrepreneurial Spirit: Treat the store as your own business, constantly seeking innovative ways to improve the commercial offering, drive sales, and manage costs effectively. * Best-in-Class Experience: Lead your team to deliver exceptional customer service, challenging the norm and thinking of new ways to make the customer experience the best in the market, in line with the Morrisons brand promise. Team Leadership & Development * Cultivating Talent: Oversee all people activities; from recruitment and induction to training and ongoing development. * Inclusive Culture: Build and champion an inclusive culture where every colleague is motivated, empowered, and equipped to deliver outstanding service and achieve their full potential. Operational Excellence * Standards & Compliance: Ensure all operational procedures, health and safety, and compli...

Sureserve provide market leading compliance and energy services across the UK, with close to 4000 employees working from over 20 offices. Sureserve is a trusted partner for housing associations, local authorities, and residents, delivering high-quality compliance and energy services. Our focus on energy efficiency, safe and compliant homes, and enhanced quality of life makes us a leader in the industry. With nationwide reach, regional expertise, and a commitment to excellent service, we are well-positioned to support our clients now and in the future Role Overview: We are seeking a Supervisor (Gas qualified) to oversee and lead a team of gas engineers across our field based operational engineers. You'll ensure that your teams work is completed safely, efficiently, and in compliance with Gas Safety regulations, industry standards, and company procedures. The successful candidate will have a strong technical background in gas systems, excellent leadership skills, and a proactive approach to quality assurance and regulatory compliance. Key Responsibilities: Supervise and support a team of Gas Engineers across planned and reactive maintenance, installations, and inspections Carry out quality control checks and post-inspection audits to ensure compliance with Gas Safe and company standards Provide technical advice and on-site guidance to engineers for complex gas installations or fault diagnostics Lead on communication and deliver toolbox talks and ensure all team members follow health & safety protocols, risk assessments, and safe working practices Ensure all gas-related works are correctly documented, including issuing gas safety certificates and maintenance reports Support training and mentoring of junior engineers or apprentices Liaise with clients, contractors, and internal departments to resolve issues and maintain high service delivery standards Maintain up-to-date knowledge of gas legislation and ensure the company remains compliant with all regulatory requirements Assist with stock control, equipment calibration, and tool condition checks for gas-related tools and parts General Supervision of field-based teams - managing and monitoring employee absence, reviewing performance and quality, conducting investigations where necessary and recruitment initiatives Provide support when mobilising new contracts, with the ability to put your own personal stamp on the situation Assist with technical support, and mentoring and training of engineers Work within and deliver to set budgets ensuring KPI's are met along with contractual compliance Ensure you have full operational duties on your contracts and attend contract meeting with clients when required Monitor parts usage and ensuring regular van stock checks are undertaken Champion customer service, diffuse and satisfactorily resolve escalated complaints, responding to feedback from customers and clients and take appropriate action; Performance data production, analysis, and reporting Translate corporate objectives into operational achievements and success Skills & Experience Valid domestic gas qualifications : CCN1, CENWAT, HTR1, CKR1 (essential) A full UK driving license (essential) Experience in working in domestic heating and previous practical Supervisory experience, ideally within a Gas/Utilities capacity (essential) Knowledge of current gas regulations, standards, and Health & Safety legislation Excellent leadership and communication skills Ability to resolve issues promptly and effectively What we offer? We offer a range of benefits designed to support your lifestyle whilst working for Sureserve and outside of work, some of these include: £37,000-£40,000 depending on experience Company vehicle and fuel card supplied Uniform, PPE & mobile device supplied Contributory pension scheme Life assurance 20 days Bank holidays (service based increasing holiday scheme) Enhanced maternity, paternity, adoption leave and other family friendly policies Sureserve Benefits Hub, accessing over 1000 retail discounts Virtual GP service, available for employees and immediate family Employee Assistance Programme (EAP) Bike2Work Scheme EV Car Scheme Employee engagement events and Employee Voice programmes Strong opportunities for career growth and development Sureserve Legends celebrating the fantastic ways in which our employees live our values Committed to Diversity & Inclusion Sureserve is an equal opportunities employer, dedicated to nurturing a diverse and inclusive work environment. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We are committed to developing talent at all levels, ensuring equality, diversity, and inclusion in the way we work and in the communities in which we work, and making sure that every one of our people, clients and customers has the opportunity and support to fulfil their professional and personal potential. Reasonable Adjustments As part of our commitment to inclusivity, we offer reasonable adjustments throughout the recruitment process for individuals that may require them. If you feel you need any adjustments please contact . Pre Employment Checks Successful applicants will be subject to eligibility checks with a 3rd party, including right to work in the UK and DBS background checks.c272c101-f45c-4783-b4a0-50ad222b87c0

A premium coffee shop chain in Sefton is seeking a passionate Team Leader to ensure excellent customer service and support day-to-day operations. You will motivate and develop team members while stepping up as needed for the Store Manager role.

A leading retail company is searching for an engaging Team Leader to join their Contact Centre team in Knowsley. Essential skills include strong leadership, effective communication, and experience with Microsoft Office.

A well-known pub chain in England is seeking a Team Leader to ensure smooth operations and maintain high service standards.You will lead the team to provide a memorable customer experience, manage shift operations, and resolve issues as they arise.Ideal candidates will possess strong leadership skil

Led by our Customer Service & Experience Operations Managers, you will lead, coach, and develop an existing team - setting direction, being accountable for achieving business goals, whilst always delivering a Great Customer Experience and creating a Great Place to Work. This role is hybrid and will

The role involves leading the technical support team to ensure efficient customer service, managing support tickets, and collaborating with various departments to enhance customer experience. A leading technology solutions provider is seeking a Technical Support Team Leader based in Liverpool.

Tesco is looking for a Shift Leader in Southport to ensure excellent customer service and operational efficiency.In this role, you will support your team, manage shifts, and maintain store standards.Ideal candidates will have strong communication and leadership skills, be 18 or older, and be able to

The role involves overseeing store operations, ensuring top-notch customer service, and coordinating team efforts. Join us in our commitment to serve our customers and communities better every day.

Riverside is a housing association with a difference—enhancing the everyday for all our customers. Riverside is a Disability Confident Employer and operates a Guaranteed Interview Scheme for applicants who declare a disability; if the applicant meets the minimum requirements for the role they will

Previous supervisory or team‑leader experience in fast‑paced retail or customer‑facing environments. Staff discount on qualifying purchases across Group retail stores and online. As a Supervisor at JD Sports, you will support the smooth operation of the shop floor, deliver high service standar

The ideal candidate will support their team with a customer-first approach, manage stock, and ensure efficient service. A leading retail company in Birkenhead is seeking a Team Leader to guide daily operations in their department.

Led by our Customer Service & Experience Operations Managers, you will lead, coach, and develop an existing team - setting direction, being accountable for achieving business goals, whilst always delivering a Great Customer Experience and creating a Great Place to Work. We’re looking for an engagi

Riverside in Liverpool is looking for a Customer Service Team Leader to guide a high-performing team in delivering exceptional customer service.

Customer Service & Experience Team LeaderUK816Your Opportunity, Your TeamDisability Confident SchemeQVC UK is a Disability Confident Leader, level 3 accredited employer and operates a Disability Confident Scheme (“DCS”). Led by our Customer Service & Experience Operations Managers, you w

A dynamic consulting firm in Liverpool is seeking a proactive Call Centre Team Leader to manage daily operations and support a focused team in delivering exceptional customer service. Key responsibilities include managing workloads, ensuring service levels, and developing team capabilities.

We're currently recruiting an ambitious Chef to help us create exceptional food experiences for 14Forty on a part time basis contracted to 17 hours per week. As a Chef, you will be responsible for preparing and serving the kind of food that truly brightens our clients' and customers' days, all within the market-leading food service company in the UK. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift pattern will be: Mon: Tues: Weds: Thurs: Fri: Sat: Full-time (Days) Sun: Full-time (Days) Please note: This role is contracted to weeks per year Could you bring your passion and culinary skill to 14Forty? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious, high-quality food that delights our clients and customers Overseeing and implementing menu changes Identifying opportunities to improve our food services Listening and acting on customer feedback to consistently improve our food services Supporting with the creation of new menus and creative food concepts Representing 14Forty and maintaining a positive brand image Monitoring inventories to keep our kitchens well-stocked Overseeing kitchen cleaning responsibilities to maintain hygiene standards Complying with Food Handling, Hygiene and Health and Satefty regulations Our ideal Chef will: Be passionate about great-tasting food and exceptional customer service Hold a City & Guilds 706/1 & 2 or NVQ equivalent Have experience supervising a team Have experience in a similar Chef role Hold a Food Hygiene certificate Have a flexible approach to working As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/1105/96345001/52795395/R/BU #14Forty Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a Modernisation Engineer to join our team in the North West. The ideal candidate will have a NVQ3 in lifts and a background in Lift Modernization. On a typical day you will: Work on elevators with quality and efficiency. Work in a safe manner in accordance with all Environmental Health & Safety guidelines. Stay away overnight as and when required. Liaise directly with the customer while on site to build a good working relationship Conduct inspection before and after installation to ensure high quality and safety standards What you will need to be successful As a qualified mechanic, it is essential that you have knowledge of elevator equipment and that you can apply elevator engineering principles to Installation. You are qualified to install elevators to the standards set in your country You hold a driver's license Hold NVQ3 in elevators You have good electrical and mechanical skills. You are comfortable with plan reading and calculations. You have an appetite for technical products and new technologies. You appreciate manual trades as well as the satisfaction of seeing the finished work. What's In it For Me / Benefits We offer you remuneration in accordance with local standards plus: We will train you intensively in the areas of technology & processes and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company vehicle The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next!. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

An ambitious, dynamic and passionate Sales Manager with a track record of developing high-performing sales teams required by a world leading capital equipment manufacturer. BASIC SALARY: £55,000 - £60,000 BENEFITS: · OTE £70,000 · Company Car · Group Pension · Mobile & Laptop · 26 Days Holiday LOCATION: Northern England COMMUTABLE LOCATIONS: Manchester, Leeds, Hull, Newcastle, Liverpool, Carlisle, Bradford JOB DESCRIPTION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment We are looking for a passionate Sales Manager to manage a team of 3, as well as dealing with some of the most high profile accounts, who has a strong emphasis on coaching that creates a high performing team that is resilient and helps develop people to be what good looks like amongst their peers. You will be proficient in value proposition based commercial arguments and selling techniques. The successful candidate will demonstrate strong relationship building skills that deliver wins for the business and our customers and create a team environment that is focused on our values of; shared risk, trust, respect, integrity and simplicity. KEY RESPONSIBILITIES: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment As our Sales Manager, you will; · Lead , inspire and develop a high-performing sales team through coaching and mentoring · Foster a culture of continuous learning, professional development and accountability · Drive collaboration and motivation, ensuring a strong results-orientated team dynamic · Lead high-value sales negotiations, ensuring optimal outcomes for both customers and the business · Implement a value proposition-based selling approach to differentiate offerings and drive successful · Develop and implement a national sales strategy aligned with business objectives · Set and track key sales KPI's, ensuring alignment with revenue and growth targets · Build and maintain strong relationships with key customers and stakeholders · Act as a trusted advisor, ensuring customer needs are met with tailored solutions PERSON SPECIFICATION: Sales Manager, Commercial Manager, National Sales Manager - Capital Equipment To be successful in your application for our Sales Manager role, you will; · Ideally a proven track record of field based sales leadership and coaching experience · Have experience in business development and account management · Have experience in value proposition sales - this is essential · Possess knowledge of capital equipment sales would be an advantage but not essential · Have strong negotiating and closing skills · Be adaptable with an openness to learning and development, able to adjust strategies in response to market changes This role offers significant opportunity for an ambitious, experienced professional with a desire to develop their career with a growing and forward-thinking company and group with a track record and plans for strong growth. We want someone who is driven to succeed and looking for an opportunity to work within a multinational organisation that offers extensive freedom of action and which has room to invest and very ambitious plans. THE COMPANY: Part of a multi $billion international group, we are one of the world's largest manufacturers of standard and bespoke capital equipment used across a diverse range of industries (transport & logistics, food and drink processing, rail, mining and aggregates, industrial manufacturing, waste & recycling, pharmaceutical, petro-chemical). We pride ourselves on being a leading provider of industrial weighing scales, tailored to meet the diverse needs of businesses across various sectors as well as setting the standard for service excellence in the UK. Why join this Company? · The opportunity to join a very large multinational organisation · We have an active policy of promotion from within and offer the genuine opportunity to develop your career within the business and group · This position will be challenging but also tremendously rewarding, coaching, mentoring and training are an integral part of our culture · A first-class remuneration package including a highly competitive salary, bonus, pension, and other benefits normally associated with an international group. It is highly likely you will have worked in any of the following roles, Sales Manager, Sales Director, Commercial Manager, Sales Team Leader, Field Sales Manager, National Account Manager, Key Account Manager, Service Sales Manager INTERESTED? Please click apply. You will receive an acknowledgement of your application. Wallace Hind Selection, alongside our client embrace diversity, champion equality, and foster inclusion to create a work environment where everyone belongs and thrives. Please Note: Wallace Hind Selection have been chosen as the retained recruitment partner of our client and therefore any direct applications to our client from candidates or agencies will be forwarded on to us direct. REF: IP18461, Wallace Hind Selection

Job Title: Customer Service Fire & Theft Claims Handler Location: Liverpool / Sevenoaks Salary: £28,747 to £34,913 Plus up to £1,500 performance related bonus per annum Job Type: Permanent, Full Time Working Hours: 37.5 hours a week. Monday to Friday 8:00am to 6:00pm(on a rota basis), plus 1 in 4 Saturdays What you will be doing: Aim towards excellent customer service level expectations and take ownership of all inbound communication Prompt investigation on the ownership of the vehicle Ensuring accurate payment to all Stakeholders on their claims Attention to detail on all work done around the total loss aspect of the claim Ensure thorough chronological record keeping of all activity within file claim notes Ensure effective communication to Policyholder, including all claim decisions and progression, reducing the number of inbound calls Maintain effective diary management to reduce settlement time Expertly assess policy indemnity and identify fraud indicatorsWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply We're really excited that you're considering joining Acorn! To help everything go smoothly, here are a couple of things to keep in mind: If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Insurance Claims Handler, Senior Claim Handler, Customer Claims Executive, Claims Account Manager, Fire Claims Customer Service, Theft Insurance Claims, Third Party Case Handler, Third Party Claims Technician, Fire Claims Advisor, Theft Claims Handler may also be considered for this role

WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK's #1 GREAT PLACE TO WORK 2026, AS VOTED BY OUR TEAM MEMBERS! - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. "To share the light and warmth of hospitality". With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow. A WORLD OF REWARDS Annual Salary £29,000 Smart uniform providedandlaundered Free and healthy meals when on duty Grow your Career your next position could beas a Front Office Supervisor/Team Leader Personal Development programmes designed to support you at every step of your career A chance to make a difference through our Corporate Responsibility programmes - Find out what and how we are doing () Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets) Team Member Referral Program High street discounts: with Perks at Work Holiday: 28 daysincluding bank holidays (increasing yearly to up to 33 days) Discounted dental and health cover Discounted Taxi when public transports stop running Modern and inclusive Team Member's areas What will I be doing? As Assistant Night Manager, you are responsible for managing the first impressions of our Guests by performing the following tasks to the highest standards: Oversee the entire Front Office operation to maintain high standards Assist the Front Office Manager to evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement Serve as a point of contact for regular and important Guests Complete Night Audit duties Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy Represent the Night Manager and other senior managers in their absence, taking full responsibility of the hotel Act in accordance with all security and emergency procedures and manage the instigation of these, as required Compile adequate handover to Early staff / Duty Manager Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area Act in accordance with policies and procedures when working with front of house equipment and property management systems Conduct Health and Safety Checks and Night Walks Maintain a good status awareness of all hotel areas What are we looking for? Assistant Night Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: Previous supervisory experience in Front Office within the hotel, leisure or retail sector Competent level of IT proficiency Excellent leadership and management skills Commitment to delivering a high level of customer service Ability to work under pressure Excellent grooming standards Positive attitude and good communication skills Flexibility to respond to a variety of work situations Ability to work on your own and as part of a team It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Previous experience in the hotel industry Previous experience with Front Office Management Systems Previous experience with cash handling EVERY JOB MAKES THE STAY. At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests - and behind every job, there's an extraordinary person working to make each Stay magical. That's why at Hilton, Every Job Makes the Stay. Find out more about all our brands and hotels - Hilton Brands | Global Hospitality Company TPBN1_UKCT

Bar Manager Liverpool £30,000 per annum + annual performance bonus 40 hours per week 5 days out of 7 Mixed day, evening and late-night shifts About the Role We are seeking a dynamic and driven Bar Manager to lead operations within a high-volume, fast-paced live events venue in Liverpool. This is an exciting opportunity for a confident, hands-on leader with a strong presence and a passion for nightlife and hospitality. You will thrive in high-energy environments, bring personality to your leadership style, and deliver exceptional service standards at every event. You will take ownership of the bar operation, managing and developing a large team while ensuring smooth delivery across a busy and varied events calendar. Key Responsibilities Team Leadership & Operations Lead, motivate and develop a high-performing team of 1520 staff per shift (up to 50 overall) Plan and manage staff rotas to ensure effective coverage Maintain outstanding service standards in high-pressure environments Oversee the smooth day-to-day running of bar operations Stock & Financial Management Carry out regular stock takes and maintain strict stock control Manage supplier relationships and place orders efficiently Monitor and drive GP performance Support menu development and product offering Event Delivery Oversee event set-up and ensure readiness ahead of opening Brief teams and allocate roles for each event Liaise with production teams, tour managers and external stakeholders Manage bar service throughout events, resolving customer queries professionally Ensure green rooms and rider requirements are delivered Work alongside security teams to manage ingress and egress Respond effectively to incidents, ensuring safety and compliance at all times About You We are looking for someone who is: A confident and engaging leader with strong interpersonal skills Highly organised with excellent time management Comfortable working under pressure and making quick, informed decisions Commercially aware, with a solid understanding of GP and cost control Proactive, hands-on and solution-focused Flexible and adaptable to a fast-paced events environment Skills & Experience Proven experience in bar management Background in high-volume nightlife, entertainment or events venues Strong communication and IT skills Experience working with suppliers is advantageous Knowledge of GP and cost management is beneficial Working Hours 40 hours per week across a flexible rota Mixture of daytime, evening and late-night shifts Weekend availability is essential due to event schedules What We Offer Competitive salary of £30,000 per year Discretionary annual performance bonus Company pension scheme Staff socials and team events Employee discounts Free on-site parking Opportunity to join a growing business and play a key role in an exciting live events venue Apply Now If you are ready to take the next step in your hospitality career and make your mark in a thriving live events environment, we would love to hear from you. FOH1 TPBN1_UKCT

Company description: Estimator Job description: Uniting whats next in traffic. Estimator - 12 Month FTC At Yunex Traffic, we launch cities into the future with forward-looking infrastructure and transport solutions, making mobility safer, more efficient and more sustainable for all. Our Commitment: At Yunex Traffic, the uniqueness of our people is our strength. Our people are at the heart of what we do and every voice, perspective and contribution is valued. The future of mobility needs people who think down different tracks and we empower our people to transform cities all over the world. Join us and make a difference too. If we all thought the same, we would never think of anything new. Thats why we recruit great minds from all walks of life. We embrace diversity and create whats right for the world by employing the people who live in it. At Yunex Traffic, we recognise that building a diverse workforce is critical to the success of our business. We strongly encourage applications from a diverse talent pool and welcome the opportunity to discuss flexibility requirements and workplace adjustments with all our applicants to encourage agile working and innovation. To ensure an inclusive recruitment experience for everyone, if you need any reasonable adjustments or support at any stage of the process, please contact us so we can work together to meet your needs. For more information on the recruitment process, please visit our Recruitment Journey page on our website. A 12 month FTC opportunity has arisen within our Proposals team, for an Estimator responsible for the timely submission of competitively priced, technically and commercially sound offers through: Taking ownership of and managing assigned opportunities from initial bid/no bid assessment through to final submission and post-tender support Examining and interpreting customer specifications & site drawings for equipment take offs and services. Coordinating cross functional cost and quality input from Consultancy Services, Field Services and Sales to tight timescales Collating all costs and calculating accurate prices for the proposal Discussing win strategy and making suggestions to sales and contract managers to determine the best price to submit Preparing summary sheets and obtaining management approval for proposals in accordance with company processes Providing information to assist Regional Sales Managers to follow up and progress submitted proposals. Responsibilities: Manage the end to end preparation of submissions, coordinating technical, cost and commercial information into accurate, compliant and competitive proposals in line with company processes and timescales. Interpret customer specifications, drawings and requirements to develop robust cost build ups for ITS products (including road signals and related systems), ensuring technical and commercial integrity throughout the submission. Lead the collation and challenge of cost inputs from Consultancy Services, Field Services and other internal stakeholders, ensuring assumptions, risks and opportunities are properly understood and reflected in pricing. Develop and recommend competitive pricing strategies, contributing to bid / no bid discussions and win strategy development in collaboration with Sales and Contract Managers. Maintain ownership of offer governance, including preparation of pricing summaries, management approval documentation and compliance with internal commercial and approval frameworks. Work closely with Regional Sales Managers and Field Services Area Managers to align proposals with customer drivers, competitive pressures and regional delivery considerations, and to support post submission clarification and progression. Manage multiple offers concurrently, applying strong planning, organisation and time management skills to meet tight deadlines while maintaining a high level of accuracy and quality. Operate with a high degree of autonomy, taking responsibility for day to day proposal management while engaging with functional management for direction, escalation and continuous improvement. Qualifications & Experience: A proven track record in estimating including specification and drawing interpretation, collating detailed cost inputs and developing accurate, competitive pricing strategies Working knowledge of Intelligent Traffic Systems or similar technical products Cross-functional co-ordination skills, with the ability to influence and align stakeholders and a strong dedication to teamwork Dedication to the task, with good planning, organisation and time management with the ability to manage multiple proposals to tight deadlines Customer focussed, understanding customer drivers, competitive pressures, bid/ no-bid considerations and margin protection Time management, the ability to manage internal and external relationships and good attention to detail are vital for the role. We offer: Competitive base salary with an annual bonus. Continuous training and learning opportunities to support career development. 26 days of holiday, increasing up to 29 with length of service. 37.5-hour working week, with the benefit of flexible working Excellent pension, with matching contributions up to 10% of pensionable salary. Flexible benefits package to suit your personal needs. Investment in personal development and support for membership of professional institutions. How do I apply? We can only accept online applications. Click the Apply Now button below to submit your application. About Us: We are a global leader in intelligent transport systems with more than 3,500 passionate employees who pioneer, develop, create, install and maintain innovative road traffic and mobility solutions all over the world. We make our roads smarter, safer and greener. The work we do enables cities, highways authorities and infrastructure operators to create a new world of mobility and makes cities more livable for everyone. Our solutions range from traffic lights, tolling solutions and tunnel management to software, AI applications and the intelligent networking of all road users. Become a Traffic Transformer and help us to continue transforming towns and cities all over the world. What else do I need to know? To stay up to date with what were up to at Yunex Traffic UK, including our events and some of our exciting new job roles, sign up for our UK Recruitment Newsletter here. TPBN1_UKTJ

Job Title: Customer Service First Response Unit Claims Handler Location: Liverpool Salary: £26,938 per annum plus the opportunity to earn a performance-related bonus of £4200 paid on a quarterly basis, once established within your role Job Type: Full Time, Permanent Working hours: 37.5 hours per week; Monday to Friday 8.00am - 8.00pm(on a rota basis) 1 in 3 Weekends 9.00am-5.00pm. What you will be doing: Providing a professional and proactive response in assessing claims in line with policy and procedure Providing an empathetic service to clients who have been involved in road traffic incidents Liaise with external companies and internal departments in a timely and professional manner in order to effectively process the customers claim notification To resolve any issues avoiding expressions of dissatisfaction escalating into complaints Handle First Notification of Loss (FNOL) calls, entering relevant claims details To monitor and manage claims ensuring all services are provided in an agreed timescale Assessing new claims in accordance with policy terms and conditions Identify and initiate any potential recoveries from 3rd parties Handle any complaints in line with FCA guidelines Identifying key requirements for replacement vehicles Work to agreed SLA's and KPI'sWhat we're looking for: Excellent customer service skills Naturally empathetic and the ability to connect with people Quick fast paced problem-solving ability Positive can-do attitude Good IT skills and a confident communicator Passionate about working as part of a team Have the ability to make fast, informed decisions Excellent organisational and prioritisation skills with a strong attention to detail Have a desire to develop skills and experience within the insurance industry. The Ability to deal with challenging customers and third party insurersGrow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: These aren't just words - they're the principles we live by. And we're proud to back them up with real action, earning recognition and accreditation from leading organisations that share our commitment to people and growth: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn. A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Customer Claims Executive, Claims Account Manager, Claims Customer Service, Claims Advisor, Claims Assistant may all be considered

Class 3GH Team Leader Location: Liverpool Rate: £90 per hour Umbrella Contract: Rolling Contract An excellent opportunity has arisen for a Class 3GH Team Leader to join a well-established Building Control team on a long-term rolling contract basis. This role offers the opportunity to lead a high-performing Building Control team whilst overseeing a varied portfolio of complex and high-risk projects across the region. Key Responsibilities: · Lead and support a team of Building Control professionals across a diverse project portfolio · Manage and oversee complex and high-risk schemes in line with Class 3GH competency requirements · Carry out site inspections and plan assessments to ensure compliance with Building Regulations and associated legislation · Provide technical guidance and mentoring to junior surveyors and wider team members · Liaise with clients, contractors, architects, and internal stakeholders to deliver an efficient and customer-focused service · Ensure all work is delivered in accordance with current Building Safety Regulator standards and legislation · Support service improvement and operational delivery within the Building Control function Requirements: · Registered Building Inspector - Class 3GH · Previous experience leading or mentoring Building Control teams · Strong technical knowledge of Building Regulations, Building Safety Act requirements, and associated legislation · Proven experience managing complex and high-risk building projects · Excellent communication, leadership, and stakeholder management skills · Ability to manage workload effectively within a fast-paced environment Benefits: · £90 per hour · Rolling long-term contract · Flexible working arrangements · Opportunity to work on complex and high-profile schemes · Supportive and experienced team environment Please contact me on (phone number removed) or email (url removed) for more information

Chef Manager - Weekdays Only Salary: Up to £32,000 per annum, depending on experience Location: Liverpool Working Pattern: 40 Hours, Monday to Friday For more information about careers at 14forty and our benefits please visit: Careers at 14forty Are you a culinary leader ready to take the next step in your food journey? Or maybe you're craving a better work-life balance without hanging up your apron? Either way, this is your chance to join a food-loving team where your creativity, passion, and leadership can truly shine! We're on the hunt for a Chef Manager who lives and breathes flavour, thrives under pressure, and knows how to whip up magic, whether it's a hearty breakfast or vibrant lunch that leave a lasting impression. With a fantastic Monday - Friday schedule this role is perfect for someone who's ready to lead from the front without sacrificing their evenings and weekends. What You'll Be Cooking Up: Fresh, Flavour-Packed Menus • Plan and deliver dishes that excite the palate and keep customers coming back for more. Smart Stocking & Cost Control • Keep your kitchen running smoothly and efficiently without compromising on quality. Customer Delight • Build strong relationships with our clients and guests-turning every mealtime into a memorable experience. Safety & Standards • Keep your kitchen pristine and your team working safely with full compliance to all food safety protocols. Budget Brilliance • Stay financially savvy with cost-effective planning and sharp oversight. What We're Looking For: Proven experience as a Chef Manager, ideally in contract catering or a fast-paced kitchen environment. A genuine passion for food, service, and seasonal ingredients. Great communication and leadership skills-you inspire others with your energy. A strong sense of ownership and ability to manage client relationships. Confidence with budgets, stock control, and cost management. If you're a driven and passionate chef eager to make an impact, we'd love to hear from you! Apply today and take the next step in your culinary career. #14Forty Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength! TPBN1_UKCT

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities locatedat Sellafield Cumbria full time. Your priority is to ensure the safety of passengers and technical stakeholders by safely maintaining a portfolio of elevator and escalator units. On a typical day you will: Carry out 100% of the elevator maintenance and service visits of the units within your territory Work within your defined geographical area / territory, managing the portfolio of elevators within it Respond proactively and quickly to fix any breakdowns, aiming to achieve first time fix Carry out minor repairs to achieve continual operation Liaise directly with the customer while on site to build a good working relationship What you will need to be successful. NVQ 3 and or 4 in lift service, maintenance or installation. Hold a drivers license You have at least 5 years of experience in the elevator sector You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. What's In it For Me / Benefits You will receive a long-term employment contract with the world market leader in a crisis-proof industry. We offer you remuneration in accordance with local financial standards / wage agreement We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. You will receive modern and high-quality work clothes, your own tools, an iPhone and a company van. The health and safety of our employees is our top priority. We promote this through regular training on the subject of occupational health and safety as well as through an employee support program. Apply today to join us and build what's next! If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. W e move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio . You may recognize our products in some of the world ' s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa a nd the Petronas Twin Towers ! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians , all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of a n innovative global industry leader with a resilient business model. You 'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge . We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and M ajor Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs . Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do . We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do . If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Role Overview Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity? Otis is growing and is looking for a maintenance mechanic for one of our entities. You will ensure the safety of passengers by safely maintaining a portfolio of lifts and escalator units. On a typical day you will: Perform routine service checks on a number of units across the site, recording and escalating your findings to the field manager. Be the face of the business, often providing updates to clients around work carried out. React to sudden breakdowns, working with both passengers and the client to provide a technical solution to breakdown issues. Perform minor repairs. What's In it For Me; The opportunity to work on site with some of our key clients. Working with and on market leading tech. Highly competitive salary along with over time. What you will need to be successful. Hold an NVQ level 3 in lift service, maintenance, or repair. Hold a drivers license. You have at least 24 months of experience in the elevator sector. You have good skills in electricity and electrical engineering You are a committed professional, with safety as your priority You are comfortable communicating to others You are curious, adaptable, and you know how to work alone or in a team You are comfortable using electronic and digital tools. We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time. If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio. You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company. When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge. We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs. Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here . TPBN1_UKTJ

Job Title: Credit Hire Team Leader Location: Liverpool, office based with hybrid working available Salary: £35,948 - £45,216 per annum plus the opportunity to achieve an annual bonus of up to 10% of your salary Job Type: Full Time, Permanent Working hours: 37.5 hours, Monday to Friday from 9:00am to 5:30pm We are seeking an Operational Team Leader within our Credit Hire department to be a pro-active thinker who is highly motivated and leads from the front. Leading a team of Credit Hire Handlers, you will drive our culture of openness and hold responsibility for the development and people management aspects of your team. What's Involved: Lead a team of credit hire handlers within our mitigation department Performance management of staff, dealing with all aspects of people management including quality auditing, absence, holidays, and time management, adhering to SLA's, monthly one to ones, performance reviews, training and development, disciplinary procedure, and staff welfare Undertaking handler audits of a minimum of 5 file audits per handler per month highlighting trends, training and development needs along with driving integral data within the claim file, effective settlement of credit hire claims and prompt correct liability decision making Act as a key link between the mitigation department and the wider business to help ensure mitigation awareness across the business is maintained Impart technical knowledge to the team by way of mentoring and coaching with the ability to display a thorough knowledge on areas of indemnity, liability, and credit hire Maximise capture opportunity for our panel of service providers delivering the right outcome for both the customer and Acorn Insurance To participate in the design, development and implementation of new claims management process improvements and assist with the design and delivery of training Ensure the effective management of inbound call handling philosophies are adhered to We are looking for people with: Experience of motor claims is essential Experience in handler and/or managing credit hire claims is desired but not essential Proven ability to positively influence team members through a culture of openness, trust, and respect to achieve optimum performance To lead by example and endorse the company behaviours and values Highly motivated self-starter Clear, focused and determined approach to problem solving Authoritative manner with ability to listen Persuasive, strong, and confident communication skills People Management experience essential Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024 We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share Benefits: A maximum of 35 days' holiday (depending on role and tenure) including bank holidays, with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & more Our Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Armed Forces Defence employer recognition scheme - Supporting those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progression A Few Things to Know Before You Apply If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know. Whether it's flexible hours, adapted equipment, or a bit of extra support, we'll work with you to make sure you can do your best work Please click the APPLYbutton to submit your CV for this role Candidates with experience or relevant job titles of: Senior Credit Hire Handler, Credit Hire Team Leader, credit Hire Team Manager, Senior Credit Hire Executive, Credit Hire Supervisor may all be considered TPBN1_UKTJ

IT Support Team Leader (UK & Ireland) Liverpool (One day remote) £40K-45K An IT Support Team Leader is required for our logistics client, to manage and support IT services across the UK & Ireland. This is a hands‑on leadership role, combining people management with second‑line technical support in a fast‑paced business environment. You'll manage daily IT support operations, ensure excellent service availability during core business hours, and provide technical expertise across our infrastructure and end-user environments, supporting over 500 users across multiple locations. Responsibilities- Lead the UK & Ireland IT support team and daily operations Provide second‑line desktop, server and Microsoft 365 support Manage incidents and service requests via the Global Helpdesk Ensure high service levels and customer satisfaction Support Windows 11, Windows Server, AD, and Teams telephony Travel regularly to UK & Ireland offices (occasional Europe)Expereince required- Essential: Significant experience in a business IT support environment Strong knowledge of: Windows 11 Windows Server 2019 / 2022 Active Directory administration Excellent customer service and troubleshooting skills Experience working with IT ticketing systems (ITIL-based) Strong time management and attention to detail Ability to work independently and as part of a teamDesirable: VMware and/or Hyper‑V virtualisation experience SCCM-based PC deployment IT security awareness (AV, phishing, spam protection)

Job Title: Customer Service Representative Location: Liverpool - Mersey Chambers with Hybrid Working Salary: £26,938 - £28,609 plus up to £2,000 performance-related bonus Job Type: Permanent, Full Time Working hours: Hybrid model with a minimum of 3 days in the office (but your welcome to come in more often if you wish!) including work-life balance meets flexibility with three rotating shift patterns Early Shift: 08:30am - 17:00pm Mid Shift: 9:00am - 17:30pm Late Shift: 10:00am - 18:30pmAn Exciting Opportunity to Kickstart Your Career in Insurance! Are you ready to join an amazing team where every day brings a new challenge and opportunity to grow? This is more than just a job - it's your chance to build a career, develop your skills, and be part of a high-energy, supportive environment that celebrates success. We're looking for a Customer Service Representative to join our thriving inbound contact centre, specializing in insurance - and we want YOU to be part of our journey! What You'll Be Doing: Crushing Your Goals & KPIs: Every day, you'll have the chance to hit exciting targets and make a real impact on our team's success. As you grow and improve, so will your salary! Achieving Quality Excellence: Delivering fantastic service will be your superpower. You'll shine in call audits and always strive to meet our high-quality standards. Turning Complaints into Opportunities: Every complaint is an opportunity to WOW a customer. You'll turn difficult situations around with your patience, empathy, and problem-solving skills. Handling Policy Queries & Changes: You'll be the go-to expert for customers seeking clarity or needing to make changes to their insurance policies. Providing VIP Service to Every Customer: Whether helping a regular customer or someone facing a tough time, you'll go above and beyond to make their experience amazing. Being a Brand Ambassador: You'll proudly represent our brand and values, creating an exceptional experience for everyone you interact with.What We're looking for: Motivation & Drive: You're passionate about providing exceptional service, tackling challenges head-on, and continuously improving. Strong Communication Skills: You'll be on the phone and webchat - and you're great at explaining things clearly and making customers feel heard and valued. Empathy & Patience: You can handle tricky situations with grace and always put customers first, especially those who might need a little extra care. Goal-Orientated: You love a challenge and take pride in hitting your targets and achieving your personal best. Attention to Detail: Accuracy matters - and you've got an eye for it when it comes to managing insurance policies.Why This Opportunity is So Exciting: Career Growth with Pay Increases: Start with us and watch your career take off! With full training provided, you'll gain valuable skills and experience that will set you up for long-term success. Plus, as your experience grows, so does your pay! Join an Amazing Team: You won't just be another employee - you'll be part of a team that's supportive, friendly, and always pushing each other to be better. Endless Development Opportunities: We believe in continuous growth. As you master new skills and build your expertise, there's always a chance to level up. A Fun and Dynamic Environment: This isn't your average job. With a positive, high-energy vibe, we make work enjoyable while achieving great things together.Grow with Acorn: At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: We run through walls for our customers and each other We challenge the status quo We succeed when we help those around us succeed We decide quickly when the smart thing to do is use our judgementBenefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreA Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. Please click the APPLY button to submit your CV for this role Candidates with experience or relevant job titles of;Customer Service Assistant, Customer Service Executive may also be considered for this role

Job Title: Motor Claims Handler Location: Liverpool or Sevenoaks with hybrid working Salary: Between £28,747 and £38,160 DOE plus £2000 annual bonus potential achieved quarterly Job Type: Permanent, Full Time Working Hours: Monday to Friday 9:00am - 5:30pm, 37.5 hours per week We are currently recruiting a Motor Claims Handler to join the Fleet and Specialist product team. This individual will be pro-actively managing a portfolio of Fleet and Specialist products in motor claims from start through settlement, covering all Heads of Damage such as Accidental Damage, Property Damage, Credit Hire and Third-party Personal Injury claims (Portal and Non Portal). You will be providing exceptional level of service and relationship management to our Fleet customers. What you will be doing: Validate all claims for indemnity and fraud. Assess liability including communication of our decision. Contact all potential claimants or representatives in a timely manner to establish our exposure in respect of all Heads of Damage, ensuring that key information is obtained and updated on the claim file. Accurate quantum assessment of claims presented using the relevant tools available to assist. Identify cases where intervening on vehicle losses will reduce our overall exposure, utilising resource of specialist inhouse motor engineers. Ensure indemnity spend is minimized by commercial decision making. Proactive diary management to monitor and progress cases. Application and investigation to ensure accurate reserves in line with company guidelines. Accountability for own performance against set objectives. Adherence to best practice and key strategies. Effective file and portfolio management. Assist with coaching and mentoring of less experienced handlers. Any other Ad hoc task as the needs of the business dictateWhat we're looking for: Persuasive, strong and confident communicator with the ability to relationship manage. Ability to use own initiative to explore all options to achieve the best outcome for the business. Motivated self-starter. Ability to work as part of a team. Ability to work in a culture of openness, trust, and respect. Strong organisation skills with the ability to prioritise tasks. Ability to fact find and analyse information to result in accurate decision making. Significant PI and/or credit hire claims experience, commercial market awareness and extensive working knowledge of the Pre-Action Protocol, Civil Procedure Rules & hourly rate costs. Experience of handling Injury claims outside of the Low Value Personal Injury claims Portal. Ability to use own initiative to explore all options to achieve the best outcome for the business.Grow with Acorn At Acorn Insurance, we're proud of our Liverpool roots - and even prouder of how far we've come. As part of the Acorn Group, we bring over 40 years of specialist insurance expertise to the table. From humble beginnings, we've grown into a national leader, now employing 1,700+ people across the UK and reached a milestone £750 million in total value of insurance policies written in 2024. We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share: Benefits: 35 days' holiday (including bank holidays) with additional buy/sell options 24/7 mental health support & free counselling available Grow with us: Through career fairs, leadership programs, and learning on the go! Flexible benefits, including early access to salary via our internal platform Hybrid working options to support work-life balance and individual needs Recognition awards, social events & moreOur Commitment to our colleague's: Mindful Employer - championing mental health and wellbeing Disability Confident Level 1 & 2 - creating accessible, inclusive opportunities Menopause Friendly accredited - supporting every stage of life Armed Forces Covenant signatory - honouring those who serve Great Places to Work 2024/25 - fostering an engaging and positive workplace culture Best Place to Work for Development - proud to be investing in people's future Best Place to Work for Women - breaking down barriers to women's career progressionA Few Things to Know Before You Apply Checks & Clearances All roles at Acorn are subject to DBS and financial checks. Any offer we make will be conditional until these are completed to a satisfactory standard. Visa Requirements Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship. We're Here to Support You We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know.Please click the APPLY button to submit your CV for this role. Candidates with experience or relevant job titles of: Inbound Customer Services, Insurance Claims Handler, Customer Service Representative, Claim Handler, Customer Claims Executive, Motor Claims Customer Services Executive, Motor Claims Advisor, Insurance Claims Advisor may also be considered for this role