Customer service team leader jobs in GloucesterCreate job alerts

Are you an experienced automotive leader ready to take ownership of a high-performing dealership and service operation?\n\nWe are looking for a General Manager to lead a busy automotive dealership and commercial vehicle service centre in Gloucester. This is a hands-on leadership role with full responsibility for site performance, customer satisfaction, profitability, compliance, and team development across our workshop, parts, and sales functions.\n\nWith a strong background in automotive aftersales and workshop operations, you will inspire and support departmental managers, ensuring exceptional customer service, operational excellence, and commercial success. You will oversee workshop productivity, manage costs, drive performance against KPIs, and create a culture where people are motivated to achieve their best.\n\nAs the leader of the site, you will be accountable for delivering outstanding results while maintaining the highest manufacturer, regulatory, and health and safety standards. You will also play a key role in developing talent, coaching managers, supporting apprentices, and building long-term relationships with customers and stakeholders.\n\nLocation: Gloucester, Gloucestershire\n\nSalary: £60k base - £70k OTE plus benefits\n\nThis opportunity is ideal for a proven automotive management professional with extensive experience in aftersales, workshop operations, and people leadership. You will be highly organised, commercially focused, customer-driven, and confident leading large teams in a fast-paced dealership environment.\n\nJoin an award-winning automotive business…CLICK APPLY and send through a CV

Our client is a large local government organisation and looking for an experienced Logistics Team Leader to join their team. This is initially a 6 month contract which may be extended for the right applicant You will We are seeking two experienced Logistics Team Leaders for up to 6 months to provide effective leadership and day-to-day management of a busy driver team. You will oversee the planning and allocation of workloads, ensuring delivery and collection services are completed efficiently and within agreed timeframes. The role involves monitoring performance, maintaining high service standards, and driving continuous improvement. You will also build strong working relationships across teams and partner organisations, respond to customer queries, and support operational excellence across the service. Ideal candidate will have CORPORATE FLEET AND LOGISTICS EXPERIENCE as well as knowledge of servicing and MOT, insurance claims, awareness of speeding etc. The role is based at GELS Team in Hempstead, Gloucester. GELS plays an important role in supporting the care sector in Gloucestershire. PLEASE NOTE THIS ROLE IS INSIDE SCOPE OF IR35 YOU WILL NEED TO BE ON SITE 5 DAYS PER WEEK

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ 📍 London/Cardiff/UK Remote | 💰c.£190,000-£210,000 + Incentive Awards tied to your performance + | ⭐ Our Legal team and you We're looking for a Group Legal Director of Employment, Incentives & Pensions at Monzo. This role will have day-to-day responsibility for managing all legal matters associated with Monzo's employment, incentives and pensions (‘EIP’) matters in the UK and Europe. Reporting to Monzo's General Counsel for Group Centre and often working directly with Monzo’s Chief Legal & Administrative Officer, you will operate as the most senior legal leader for people, reward and workforce strategy globally. You will be at the intersection of people strategy, regulation, governance and technology, with direct impact on Monzo’s long-term success and operating model. You will work at Executive level in the organisation in close partnership with our Group Chief People Officer, our People team, Monzo's VP of Reward and our Chair of the Remuneration Committee. You’ll lead on a wide range of EIP related legal matters within a bank regulatory compensation framework (including but not limited to CRD V and SMCR). You’ll have a solid grounding in all types of incentive structures including but not limited to share options. This role will be a part of the leadership team for the Legal & Board Governance Collective. 🔑 You’ll play a key role by… • Providing strategic legal advice and commercial solutions on EIP matters impacting the Monzo Group as a whole, as well as its subsidiary legal entities (in the UK and EU)., • Being a trusted adviser and partner to the Group Chief People Officer, the Executive leadership and People team, including in developing policies, procedures, guidance, and templates relevant for a range of EIP legal matters., • Working with Monzo’s VP of Reward, the Reward team and our Chair of the Remuneration Committee on compensation arrangements and remuneration policies and practices with a sound understanding of different reward and compensation structures including share options., • Managing a team of two senior employment lawyers and helping to mentor and support other lawyers across the wider team., • Providing EIP advisory legal support to the business as required across the entire employee life cycle—from hiring (including executive service contracts), people processes, and departures, and managing any contentious EIP legal matters., • Supporting international EIP projects and matters in the EU and other jurisdictions as the business continues to scale, coordinating with in-country General Counsels and their teams., • Working proactively and collaboratively with members of the wider Legal, People, Reward, Tax, Risk & Compliance, & Finance Collectives on a variety of EIP related matters, ensuring coordination across control functions and business teams., • Developing and implementing internal frameworks, processes, and procedures to increase the efficiency and scalability of EIP legal advice across the Monzo Group and its subsidiary entities, including empowering the people and business teams with appropriate guidance and tools., • Delivering training, sharing insights from your work, and helping educate others on EIP matters, providing forward-looking guidance on key legal and regulatory developments, risks, and opportunities., • Managing relationships with our external legal counsel and working with others in the Collective to ensure we are optimising our legal spend on EIP matters and obtaining best value., • Supporting the broader Legal & Board Governance Collective in continuing to build a world-class and scalable, high-performing legal team, including championing technology innovations to streamline workflows and increase scalability (and yes, you get to work with us in developing our Generative AI based solutions!) 🤩 We’d love to hear from you if… • You have significant post-qualification experience in the field of employment law, and preferably also incentives and defined contribution pensions related matters (c.15 Yrs PQE+ as a guide, but not a prerequisite), • You have outstanding technical skills and strong knowledge of employment law, and preferably also incentives and pensions matters having spent time in private practice and ideally time in house. If you have spent time at a bank and/or financial technology company managing EIP matters that is a plus., • You are a strategic thinker, a strong communicator and a keen problem solver who knows how to assess risk and recommend solutions that balance business and risk perspectives, • You are happy handling the widest range of legal issues that may arise even where outside your core areas of expertise, and can sensibly assess when best to engage external counsel in a cost effective way, • You are comfortable operating at all levels of the organisation up to the Executive and Remuneration Committee, but can also roll your sleeves up and get things done, • You're passionate about the intersection of banking and technology and the transformation unfolding in consumer finance and the future world of work practices, and what we are doing here at Monzo excites you! Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating an inclusive and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply - even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! In-house experience in financial services is preferred, but is not essential for the right candidate. 🌈 The application journey has 3 key steps • Recruiter call, • Initial call, • Full loop: Technical, Behavioural & Leadership interviews Our average process takes around 3-4 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process but if you do have any specific questions ahead of this please contact us on _ 🙌 What’s in it for you 💰circa £190,000-£210,000 salary range + Incentive Awards tied to your performance + Benefits ⏰ We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team. 📚 Learning budget of £1,000 a year for books, training courses and conferences ➕ And much more, see our full list of benefits _ #LI-DH1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

Position Title: Full Stack Senior Software Engineer Reports to: Engineering Manager Location: Remote (UK) Contract type: Permanent About BibliU Sunday Times Tech 100 | Top 10 UK EdTech Company BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management. We partner with over 3,000 educational publishers, including Pearson, Oxford University Press, and Wiley, to offer a wide range of high-quality content to students. Our platform provides rich engagement data to academics and allows students to find information faster. We have disrupted the textbook industry by reducing the cost of education significantly and increasing publisher sales. Founded in late-2015, we are a rapidly growing company transforming the way students and educators access and interact with learning materials. Our revenue has grown rapidly, with 150% YoY growth in the last three years. Last year, we raised $21m in a Series B funding round led by Nesta Impact Investments, with participation from Guinness Asset Management, Stonehage Fleming, and Oxford Sciences Enterprises. In late 2023, we acquired Texas Book Company (now ‘BibliU Campus’) in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential! We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials! Position Overview As a Software Engineer at BibliU, your primary goal is to drive significant advancements in our digital learning platform, directly impacting the learning experience of students and educators globally. In this role, you will: Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Enhance Educational Accessibility: By developing and refining features, you'll make educational resources more accessible, fostering an equitable learning environment. Your work will directly contribute to reducing educational disparities and enabling students from diverse backgrounds to achieve their academic goals. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Innovate for Impact: You will leverage cutting-edge technologies to create innovative solutions that enhance the user experience. Your contributions will help in making the platform more intuitive, responsive, and effective, thereby increasing engagement and improving learning outcomes. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Collaborate for Success: Working in tandem with cross-functional teams, you'll play a pivotal role in translating ideas into reality. Your collaboration will ensure that the development process aligns with both the company's vision and the users' needs, leading to products that resonate with our audience and uphold our commitment to quality education. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Drive Continuous Improvement: You will not only focus on developing new features but also on enhancing existing ones. Collaborating closely with the product team, you'll ideate improvements and innovative solutions. Additionally, you will provide ongoing support to our existing users by addressing technical issues, assisting customer support teams, and suggesting overall service improvements. This ensures that our platform not only meets current educational needs but also adapts to future challenges and opportunities. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Foster a Culture of Learning: As part of a dynamic team, you will contribute to a culture of continuous learning and innovation. By sharing knowledge and best practices, you will aid in the professional growth of your peers and help maintain BibliU's status as a leader in digital education. Your role as a Software Engineer is not just about writing code; it's about creating tangible outcomes that enhance the learning experience, drive technological innovation, and contribute to the overall mission of BibliU to revolutionise the field of digital education. Our Current Environment Typescript Vue.js Postgres DynamoDB Redis Amazon Web Services Mixture of Lambda & ECS Kubernetes Amazon CDK Github + Github Actions Typescript Typescript Vue.js Vue.js Postgres Postgres DynamoDB DynamoDB Redis Redis Amazon Web Services Amazon Web Services Mixture of Lambda & ECS Mixture of Lambda & ECS Kubernetes Kubernetes Amazon CDK Amazon CDK Github + Github Actions Github + Github Actions Key responsibilities Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Develop and maintain high-quality software solutions aligned with user needs and business goals. Develop and maintain high-quality software solutions aligned with user needs and business goals. Collaborate with cross-functional teams to define, design, and ship new features. Collaborate with cross-functional teams to define, design, and ship new features. Ensure the performance, quality, and responsiveness of applications. Ensure the performance, quality, and responsiveness of applications. Identify and correct bottlenecks and fix bugs in the software. Identify and correct bottlenecks and fix bugs in the software. Help maintain code quality, organisation, and automatization. Help maintain code quality, organisation, and automatization. Participate in code reviews and contribute to team learning and improvement. Participate in code reviews and contribute to team learning and improvement. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world. Stay up-to-date with new technology trends, applications, and protocols in the software engineering world.

Grafana Labs is a remote-first, open-source powerhouse. There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies -- including Bloomberg, JPMorgan Chase, and eBay -- manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with or self-managed with the , both featuring scalable metrics (), logs (), and traces (_). We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity. Engineering Manager - Platform - Usage This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only. The Opportunity: Application Core Services (AppCore) is a group within Platform, in the Foundations department. Foundations produces the Internal Engineering Platform (IEP) and partners closely with our Cloud, Enterprise, and Grafana teams. Our team develops the essential systems driving Grafana's business operations. We utilize the grafana.com platform to engineer bespoke integrations and solutions that unify the diverse technical ecosystem of a modern software enterprise. The team owns important domain areas that help keep both our customer workflows and internal business processes running smoothly. AppCore is made up of multiple squads, each focused on one or more of these domains. Our work includes maintaining the billing engine responsible for customer usage calculation, automating provisioning after a customer signs a contract, integrating with cloud marketplaces such as AWS, Azure, and GCP, and building and maintaining the user portal our customers rely on to manage their accounts. This is a team working at the intersection of product, platform, and business operations. The systems we build are critical to how Grafana scales. We are looking for a proven leader who enjoys guiding teams in solving complex workflow and systems problems, driving improvements in reliability and developer experience, and building software that directly supports both customers and internal stakeholders. As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a unique perspective to the software. Engineering Managers at Grafana also have the opportunity to contribute to Open Source communities and collaborate across teams beyond their immediate scope. What You’ll Be Doing: • Manage and grow a distributed team of engineers, conducting regular 1:1s, providing consistent feedback, and supporting individual performance and career development., • Partner with product management and engineering leadership to shape the Usage squad's roadmap, strategy, and OKRs, ensuring alignment with overall company mission and customer impact., • Guide the team through the full project lifecycle, from early technical design and scoping to delivery and post-launch iteration, ensuring high-quality and timely outcomes within the Usage domain (e.g., billing engine, cost management and billing app, reconciliation systems)., • Act as a project manager, facilitating collaboration with Product, DealOps, GTM, Pricing and Monetization, Support, and adjacent AppCore squads to remove blockers and ensure coordinated delivery across service boundaries., • Foster a high-trust, security-first team culture that embraces thoughtful AI-assisted development practices to enhance engineering workflows and eliminate toil., • Contribute to hiring and talent acquisition efforts, partnering with People Ops to attract and retain a diverse group of engineers. What Makes You a Great Fit: • Experienced in people management, including conducting regular 1:1s, delivering candid feedback, and supporting career growth and performance conversations., • You are a leader who empowers engineers, focusing on setting clear direction, aligning on outcomes, and identifying risks early rather than providing task-level oversight., • Transparent and direct by default; you advocate clearly for your reports and proactively resolve ambiguity or conflicts, especially when priorities collide., • A strong communicator who thrives in a fully remote and globally distributed environment, comfortable collaborating asynchronously across time zones and cultures., • You take initiative and can move work forward in complex, systems-focused problem spaces, such as stateful systems, eventual consistency, and reconciliation loops. Requirements: • Minimum 2 years of experience managing software engineering teams., • Prior experience as an Individual Contributor (IC) in a related engineering role for at least 3 years., • A strong software engineering background, ideally including experience in backend systems (like Go), sufficient to credibly engage in technical design discussions and challenge the team toward strong decisions., • Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, and observability., • Demonstrated ability to manage delivery across multiple concurrent projects, align stakeholders with competing priorities, and clearly communicate risks and timelines., • Comfortable working with engineering teams who have a strong sense of autonomy in their decision-making., • Deeply customer-focused, consistently grounding technical decisions in real-world user and business impact., • Comfort with AI-assisted tooling and an expectation that you are curious and comfortable integrating AI-powered tools into a team's workflow. Bonus Points For: • Experience with high-volume billing systems, usage metering, and customer-facing cost management applications (like CMAB)., • Practical experience implementing and automating complex pricing logic, promotions, discounts, rebilling, and usage forgiveness, while ensuring strong auditability., • Familiarity with cloud marketplace integrations (AWS, Azure, GCP) and compliance or system refactoring related to IT General Controls or Role-Based Access Control (RBAC)., • Experience working on SaaS provisioning, tenancy, regional expansion, plugin rollout, or customer lifecycle systems., • Experience with Kubernetes control-plane patterns, operators, reconcilers, or desired-state systems., • Familiarity with observability tooling (e.g., Grafana, Prometheus, OpenTelemetry)., • Experience contributing to or maintaining open source projects. Compensation & Rewards: In the UK, the Base compensation range for this role is GBP 103,000 - GBP 129,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally. *Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process. Why You’ll Thrive at Grafana Labs: • 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose., • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment., • Transparent Communication – Expect open decision-making and regular company-wide updates., • Innovation-Driven – Autonomy and support to ship great work and try new things., • Open Source Roots – Built on community-driven values that shape how we work., • Empowered Teams – High trust, low ego culture that values outcomes over optics., • Career Growth Pathways – Defined opportunities to grow and develop your career., • Approachable Leadership – Transparent execs who are involved, visible, and human., • Passionate People – Join a team of smart, supportive folks who care deeply about what they do., • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it., • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable. Equal Opportunity Employer: We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow. Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings. #LI-Remote For information about how your personal data is used once you’ve applied to a job, check out our .

Business Development Manager (Civils & Drainage) Field Based Covers Wales, the Midlands, and all of South West England. Competitive Salary, Bonus, Company Car & Benefits Marshalls plc is the UK’s leading hard landscaping, building and roofing products supplier and has supplied some of the most prestigious landmarks in the UK since the 1890s. We’re the benchmark for excellence and have been recognised as a Superbrand since 2010. As well as exceptional customer service, technical innovation, and manufacturing expertise, we continue to be a leader in our field in corporate responsibility and sustainable business practice. Our Civils & Drainage (C&D) business unit plays a critical role in supporting the UK’s infrastructure, from water management to power, utilities, highways, and energy. We supply engineered precast solutions that enable safer, more efficient, and more resilient infrastructure networks. With growing demand across national water frameworks and the energy transition, the C&D team is strengthening its strategic capability to deepen technical engagement, expand market reach, and maximise cross-catalogue engineered solutions. What’s the Mission? We’re looking for a Business Development Manager to position Marshalls C&D as the trusted precast solutions partner of choice for major frameworks and key projects across the utilities and infrastructure sector. Your mission will include: • Proactively identifying and converting high-value project and framework opportunities, particularly within the water and energy sectors, • Building strong strategic relationships with contractors, clients, and consulting engineers, • Driving early engagement opportunities for our Sales, Design, and Engineering teams, • Developing a robust project pipeline that delivers profitable growth and increased market share, • Shaping long-term growth opportunities aligned with Marshalls’ investment and expansion strategy This is a collaborative and strategically influential role, working closely with colleagues across Sales, Design, Engineering, Manufacturing, Marketing, and Operations to deliver tailored, engineered precast solutions. Mission-Critical Skills & Experience • A solid track record in senior technical sales or business development serving the civils and infrastructure market, with the ability to understand and communicate design-led solutions, • Strong commercial acumen, with the ability to analyse market trends and develop compelling value propositions, • Strong problem-solving skills and confident commercial decision-making, • Awareness of market dynamics, competitor activity, and customer need, • Demonstrated success in sales, business development, and account management, • Excellent negotiation abilities with a proven track record of closing deals, • Outstanding communication and relationship-building skills, internally and externally, • In-depth understanding of the construction and infrastructure landscape, including regulations, standards, and best practice is highly desirable What’s in It for You? This is a high-impact commercial role where you’ll directly influence Marshalls’ market position within critical UK infrastructure sectors. You’ll collaborate with multi-disciplinary teams to deliver engineered precast solutions that make a real difference in major utilities and energy projects. Benefits _ • Guaranteed Christmas holidays, • Development opportunities, • 34 days per annum or the equivalent in hours (inclusive of bank holidays), • Health care cash plan – support with Dental, Optical, Prescription costs and many more!, • Family leave policies (Maternity, Paternity, and Adoption) available from your very first day of employment, • 5% employer matched pension scheme, • Cycle to work scheme, • Employee discount on Marshalls and Marley products, • Retailer discounts, • Marshalls Wellbeing Centre – move, money & mind, • Share purchase scheme, • Life assurance More about Marshalls Our operations are organised into three distinct divisions: Landscape Products, Building Products, and Roofing Products. Marshalls Landscape Products stands out as the leading UK manufacturer of high-quality natural stone and innovative concrete hard landscaping products. We cater to the construction, home improvement, and landscape markets, offering superior solutions. Marshalls Building Products serves as a reliable supplier of concrete drainage products, concrete bricks, ready-to-use mortars, and aggregates. Marley Roofing Products is recognised as a leader in the manufacturing and supply of pitched roofing systems. Our product range includes clay and concrete tiles, timber battens, roof-integrated solar solutions, and various roofing accessories. Although divisional, we work as one Marshalls team. We're particularly proud to have paved every location on the Monopoly Board! To find out more about Marshalls please visit our website: _ Equal Opportunities Whoever you are and whatever your background, you’ll find a fair and supportive workplace. You’re unique and we want you to bring every part of who you are to work, every day. We’re committed to ensuring equal opportunities for everyone. To us, this is more than a legal, moral, or ethical necessity – it’s the right thing to do! We want our team to reflect the diverse nature of society and the communities we serve. Marshalls is a workplace where you’re valued for the contribution you make, and where you can grow and develop by being entirely yourself! If you’re commercially driven, technically confident, and passionate about the future of UK infrastructure, we’d love to hear from you. This patch covers Wales, the Midlands, and the South West, including the regions served by Dŵr Cymru Welsh Water, Severn Trent, South Staffs/Cambridge Water, Wessex Water, and South West Water. It extends from the Welsh coast and the West Midlands across to the East Midlands, and down through Bristol, Somerset, and Devon into Cornwall. Apply now and help shape the next era of Civils & Drainage excellence. #INDHP

For uncompromising cat parents who want the best, KatKin is revolutionising cat health by transforming the lives of cats through superior nutrition. We’re Europe’s first fresh-cooked cat food, made with 100% human-grade meat, gently cooked and frozen to lock in freshness. As a disruptor in the $185bn pet food market, KatKin was founded to challenge the low standards set by the traditional cat food industry, which is worth $50bn globally and is this fastest growing segment in the pet care market. The concept for fresh food is well established in the US, particularly in Dog, with the Farmers’ Dog surpassing >$1B in sales proving the scale of the opportunity. KatKin is vertically integrated across R&D, manufacturing, sales, and marketing. To date, we've delivered around 62 million fresh meals to over 270,000 happy, healthy cats across the UK. Our team of over 150 spans several locations, including London, USA, and our state-of-the-art manufacturing facility in Haverhill, Suffolk. We also have customer service teams in both London and South Africa. KatKin operates a direct-to-consumer (D2C) model supported by a first-class, dedicated customer service team. In addition to our eCommerce channel, our Fresh food and Pantry products are also sold through a growing number of select third-party platforms, including Ocado, Amazon, and Pets at Home. Where the competition cuts corners, catfishes customers, and puts profits over health, KatKin puts cat well-being first. No shortcuts. No secret recipes. We’re cutting the fluff, thinking fresh, and channelling hardcore love into industry-wide change. So cats live long and cat parents can love hard without compromise. If you want to join an ambitious, mission-driven, high-growth startup that’s making a genuine difference to cats’ (and their people’s) lives, you’ll love working at KatKin. You’ll be surrounded by knowledgeable scientists, big creative thinkers, astute business minds, and a whole team of hardcore cat parents. We’re a small, entrepreneurial, creative team, focused on the mission to give all cats the food they deserve - 100% fresh human-grade meat. As a Business Development Principal, you’ll have end-to-end ownership of high-impact work and projects that are critical to driving our growth and innovation. Reporting directly to the co-CEO and founder, you will work cross-functionally to answer the big questions, identify opportunities and develop and implement strategies to unlock new revenue streams, improve operational efficiency and deliver value for our customers. In our fast-paced start-up environment, you’ll need to be scrappy, resourceful, and hands-on. You should be comfortable wearing multiple hats and making decisions in ambiguity. You’ll play a pivotal role in shaping KatKin’s future with your ability to manage complexity, influence stakeholders, interpret data and deliver results. KatKin Business Development initiatives to date have included management of large scale production change, launching new acquisition channels (direct sales and influencer marketing), key support on fundraising, launching and scaling retail in UK and EU, scoping international DTC expansion, reviewing and owning internal initiatives such as company-wide employee survey and onboarding. End-to-End Initiative Ownership: Autonomously lead high-priority, cross-functional initiatives from ideation to execution, delivering measurable business impact - first initiative will focus on Fresh and Pantry product NPD, building on product strategy work currently underway. Strategic Problem Solving: Tackle complex business questions using a hypothesis-based approach (e.g. what should our Fresh product range be?). Where relevant, synthesize internal and external data, leverage team expertise, and conduct market research to bring clarity and direction in ambiguity. Stakeholder Management: Build strong relationships with internal teams and external partners, aligning priorities, securing buy-in and driving collaboration to achieve objectives. Scrappy Execution: Take a practical, hands-on approach to overcome resource constraints, adapting quickly to shifting priorities and challenges, while still delivering high quality results. Data Analytics: Leverage data to support story telling, inform decision-making, measure impact, and optimise initiative performance. Influence and Leadership: Act as a thought leader within the organisation, fostering a culture of innovation, ownership, and excellence. Team management: Oversee direction and delivery of work of the Business Development Manager who will report directly to you. Experience in strategy and business planning: Ideally, you have a background in strategy consulting combined with hands-on experience working within a business environment. Proven track record of delivery: You have owned the scoping, planning and delivery of high impact commercial and/or operational initiatives Problem solving ability: You thrive solving problems in a fast-paced environment, bringing structure to complexity and simplifying in ambiguity. You are able to apply a hypothesis based approach to your work to quickly get to the right answer. Project management skills: You are organised and excel at managing multiple projects and stakeholders simultaneously in a time-sensitive, fast-paced environment. Analytical mindset: You excel at distilling data into key insights and actionable takeaways to support your work. You can effectively present them in a way that is easily understood by others. Effective stakeholder management: You can collaborate with diverse stakeholders, leveraging strong influencing skills to secure alignment and buy-in. High Bias for Action: You combine big-picture thinking with a practical ability to execute, quickly identifying and acting on "two-way door" opportunities. High growth potential: You are driven and looking to continue to develop and grow as a senior leader at KatKin. High performance personality: Demonstrated achievements in demanding work, academic, sporting, and/or personal extracurricular pursuits. Thrive in an in-office setting: You value face-to-face connections, collaborative teamwork, and dynamic energy that comes from working alongside passionate people Alignment with Core Principles: You align strongly with KatKin’s core operating principles: Think Big, Relentlessly High Standards, Never Give Up, No Egos, Urgency Matters and One Team. Career-Defining Opportunity: Play a pivotal role in scaling KatKin quickly. Competitive Package: Competitive salary AXA Health Insurance, including optical and dental coverage Annual personal development budget Company-contributed pension EMI equity option grant Culture and Perks: A small, close-knit team with no egos 33 holiday days each year (including bank holidays) plus your birthday off 4-week Work From Anywhere (WFA) policy 12-week maternity/paternity leave policy Discount on KatKin fresh meals Cat (and dog) friendly office

Key Account Director Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Growth. Shape Major Client Partnerships. Drive Real Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Evelyn Partners is a UK leader in wealth management, providing personalised, expert investment management and financial planning advice to support clients in embracing what's next. Our success hinges on our people and that's our secret for longevity. We are a team of passionate professionals and everything we do is guided by our purpose - placing the power of good advice into more hands, we go further to understand the needs of our clients and what matters most to them. We're here to help them make significant decisions with confidence, provide strong foundations for the future and guide them towards their goals. What will you be doing? We're seeking a talented individual to join our Operations team in Glasgow. You will be responsible for performing the daily duties, checking and general processing of all Operations functions, in a timely and accurate basis, whilst ensuring compliance with regulatory requirements and operating within defined standards and guidelines which are aligned to service level agreements and data quality controls. As an Operations Executive, your responsibilities will include among others: • Ensure that all tasks are completed to a high standard, work is produced within deadlines and that any anomalies are reported to your line manager within agreed timescales., • Ensure that personal and team KPI's / KRI's / MIR are met, assist in collation of MI highlighting any issues to management., • Respond to telephone, email and system enquiries in a timely professional manner, liaising with external parties where relevant and escalating any issues where relevant., • Log, maintain and respond to written client enquiries in a timely manner, ensuring all client and external documents are relevant and up to date., • Adopt a high-quality culture to minimise errors and ensuring high quality service levels are delivered. Ensuring all work is with a high level of accuracy, including data input, document checking and escalating to manager or relevant department where necessary., • Ensure that fair treatment of clients is at the forefront of all activities and that all interactions are conducted in an open and transparent manner. To be successful in this role, you should: • Demonstrable interest in financial services., • Working knowledge of Microsoft Office packages: Minimum basic level Word and intermediate level Excel., • Strong interpersonal skills are essential, with the ability to communicate well both written and verbally to senior audiences., • Demonstrate ability to understand and summarise complex information in a professional and concise manner and solve problems quickly with high levels of accuracy and attention to detail., • Ability to organise workloads effectively and meet tight deadlines, with a flexible approach to team priorities., • Responding to queries from both internal and external parties in a timely manner and providing a high level of customer service both internally and externally. Desired: • Experience gained within a financial services institution especially in Operations is advantageous but not essential., • For candidates with no relevant experience, Scottish Higher / GCSE's (or equivalent) at level C or higher in relevant subject., • Relevant professional qualifications e.g. CISI Investment Operations Certificate desirable but not essential. As a colleague here at Evelyn Partners, you will have access to benefits that include: • Competitive salary, • Private medical insurance, • Life assurance, • Pension contribution, • Hybrid working model (role dependant), • Generous holiday package, • Option to purchase additional holiday, • Shared parental leave We are proud to value the differences that a diverse workforce brings, representative of society and our clients. At Evelyn Partners we have a wide range of highly active employee resource groups and we're delivering multiple diversity, equity and inclusion initiatives across the organisation. It is our commitment to provide a workspace where all colleagues, regardless of identity, background, or circumstance, feel respected as individuals and feel that they can achieve their full potential and work in a safe, supportive, and inclusive environment. We are happy to make any reasonable adjustments to accommodate for your needs throughout the application process. Please let your Recruiter know.

Tech Ops Analyst About iProov iProov is the world leader in biometric verification. We are on a mission to make the world a safer place for businesses and consumers and work with fantastic customers across a number of industry sectors - organisations using our technology include the US Department of Homeland Security, the UK Home Office, the NHS, Eurostar, the Australian government, the Singapore government, UBS and many more. Diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Head of Service Management Location: London, UK (Hybrid Working Model - at least twice a week in the office) Comp: Negotiable (base) + Company Performance Bonus (10%) + Equity + UK iProov Benefits iProov is growing fast, and we’re looking for a Technology Operations Analyst to join our Service Management team. If you’re passionate about solving problems, delivering great service, and working cross-functionally, this is a great opportunity. In this customer-facing role, you’ll handle technical queries, provide timely and accurate responses, and help protect iProov’s brand. Strong communication and problem-solving skills are essential, as you’ll triage and troubleshoot issues, enhance customer understanding, and feed insights back to our product teams to shape future improvements. How you can make an impact • Act as the initial contact point into iProov for customer and partner queries and driving any service issues through to resolution, • Perform 1st line application support to all incoming tickets to the customer service desk: triaging, diagnosing, troubleshooting, resolving where possible, and managing escalations to second line Technical Support Engineers and then third-line support when required, • After guidance and mentoring from a Senior Process Automation Engineer, you'll begin by handling basic fixes within the Appian platform., • For context, Appian is a low-code development platform that allows iProov to rapidly build custom business applications with minimal coding. It's primarily used to automate complex workflows, manage cases, and support business process management (BPM)., • Manage and maintain our customer knowledge base, identifying any gaps that need to be closed on frequently asked queries, • Collaborate with other teams in iProov to address customer and partner queries that involve cross functional team interaction, • Act as a liaison between technical teams and business stakeholders, translating technical issues into business impact., • Communicate incident and problem management updates to relevant stakeholders., • Identify and analyse incident data to identify underlying recurring issues and propose preventative measures as part of continual service improvement., • Prepare post-incident reports and conduct incident review meetings with stakeholders., • Maintain a problem management database to track and document root causes and resolutions., • Tracking all problem records and appropriate actions through to resolution involving the management E2E of internal improvement initiatives, • Chairing regular Problem review boards and tracking problem record progress, • Support and participate in audits where necessary What we would like to see from you • Experience with data analysis tools and techniques to extract meaningful insights and address problems., • Possess a foundational understanding of the Appian platform and a strong interest in developing deeper expertise in enterprise technologies. We also welcome individuals with limited experience but a clear enthusiasm and willingness to learn., • Confidence in communicating with a wide range of developers and technical resources, • Excellent communication skills with an attention to detail, • Ability to work in a busy environment and “wow” the customer while protecting iProov’s business reputation, • Ability to prioritise tasks and requests while balancing both customer needs and iProov capability, • Be a great team player in a cross functional environment, • Be capable of working independently and handling variable ticket volumes accordingly, • A can-do attitude, eagerness to learn and make an impact Nice to have, but not essential • Basic understanding of Appian objects and their functions, • Active Appian Certified Associate Developer certification, • Willingness to pursue additional certifications as the role evolves, • Foundational knowledge of database concepts, including tables, queries, and basic data modeling Benefits • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Due to the nature of our work, we may require our staff to pass a UK Security Clearance checks. As such, any offer would also depend on your ability to adhere to the UK Security check criteria.

Key Account Sales Director – Facilities Management Location: London & South Salary: £80,000 – £85,000 basic | £135,000 – £145,000 OTE + Car Allowance + Benefits Lead Strategic Sales Growth. Shape Major Client Partnerships. Drive Real Sales Impact. Are you a high-performing sales leader with a proven track record in soft FM services? Do you thrive on building strategic relationships, winning major contracts, and influencing at senior stakeholder level? We’re an award-winning international provider of commercial cleaning, security and integrated soft services, trusted by some of the world’s largest FM organisations. Following our recognition as “Best Company to Work For” at the European Cleaning & Hygiene Awards 2025, we’re continuing to invest in ambitious people who want to make a genuine impact. This is a standout opportunity for an experienced Key Account Sales Director to join a high-growth, values-driven business and play a pivotal role in expanding and strengthening our Key Account portfolio across London and the South. Why Join Us? Our success is built on five core pillars: • Employee Investment, • Customer Engagement, • ESG Commitment, • Service Excellence, • Innovation We believe exceptional people create exceptional customer experiences — and we give our teams the support, autonomy and platform to succeed. The Opportunity As Key Account Sales Director, you’ll take ownership of a strategic portfolio of high-value accounts, developing long-term partnerships while identifying and securing new business sales opportunities within and beyond your client base. You’ll work closely with senior decision-makers, lead complex sales cycles, and collaborate across bids, operations and marketing teams to deliver tailored, high-impact solutions. This is a hybrid role with regular presence at client offices across London (typically 1–2 days per week). What You’ll Be Doing Driving Revenue & Growth • Deliver and exceed an annual sales target of £3m+ while maintaining strong profitability, • Build and manage a qualified pipeline exceeding £9m on a rolling three-month basis, • Identify, develop and secure new opportunities across cleaning, security and soft FM services, • Lead negotiations and complex contract discussions through to successful award Building Strategic Relationships • Develop trusted partnerships with stakeholders at every level, • Attend industry networking events, conferences and customer engagement activities, • Conduct site visits and create innovative, commercially competitive service solutions Leading & Influencing • Support and mentor members of the wider sales team, • Contribute to bids, proposals and sales strategy presentations, • Step into leadership responsibilities in the absence of the Sales Director when required Maintaining Excellence • Ensure all opportunities and activity are accurately maintained within Salesforce CRM, • Collaborate closely with bids, proposals and marketing functions to maximise conversion, • Uphold company standards across compliance, H&S, quality and environmental management What We’re Looking For Essential Experience • 3–5+ years’ experience selling soft FM or integrated facilities solutions, • Strong background in new business acquisition at Key Account Sales Manager or Director level, • Proven ability to influence and build relationships with senior stakeholders, • Commercially driven with a strong track record of achieving growth targets, • Excellent communication, presentation and negotiation skills, • Strong Excel and commercial reporting capability Desirable Experience • Experience writing or contributing to winning bids and proposals, • Creative and solution-focused approach to sales strategy The Package • £80,000 – £85,000 basic salary, • £135,000 – £145,000 OTE, • Car or car allowance, • 35 days holiday including bank holidays, • Travel expenses covered, • Flexible and hybrid working, • Career progression within a growing international business Ready to Make Your Mark? This is more than a sales role — it’s an opportunity to shape strategic partnerships, influence business growth, and join a company where your contribution is genuinely valued. If you’re an ambitious, relationship-led sales professional ready for your next challenge, we’d love to hear from you.

Want to deliver tech with purpose, with people who care? Join an organisation that helps keep children safe online. Who are we? Headquartered in Perth, Australia, Qoria is an ASX listed global leader in child digital safety technology and services. We are a purpose driven business, operating under the ‘Linewize’ brand in North America and Asia Pacific, under the ‘Smoothwall’ brand in the UK, and under the ‘Qoria’ brand in EMEA. Our solutions are utilised by schools, school districts and their parental communities to protect children from seeing harmful content online, to identify children at risk based on their digital behaviours and to ensure teachers maintain focus and safe learning in the digital classroom. 27k schools and 6 million parents depend on our solutions to keep 22 million children safe in 180 countries around the world. What's the Opportunity ? Primarily working from home, you will be responsible for the successful planning, installation and handover of Smoothwall’s core cloud products into our customer base which is predominantly Education. Overall, the goal of the role is to ensure that customers have a positive experience with the product and are able to achieve their desired outcomes. You may be required from time-to-time to attend meetings at our Leeds office. Here's how you'll do it : The successful candidate will be responsible for guiding customers through the process of implementing and using a new product or service. They work closely with customers to understand their needs and goals, and then work closely with the customer to help them successfully adopt the product. Some specific duties may include: Conducting initial planning of customer needs and requirements Collaborating with customers to develop onboarding strategies and timelines Providing training and support to help customers learn how to use the product effectively Troubleshooting any issues or challenges that arise during the onboarding process Monitoring customer progress and providing ongoing support as needed Gathering feedback from customers to identify areas for improvement in the onboarding process Collaborating with internal teams to ensure a smooth transition for customers from onboarding to using the product independently. The key products you will work with are as follows, but there is scope for the role to develop into additional products as needed. Smoothwall Monitor Smoothwall Cloud Filter Smoothwall Cloud Reporting Smoothwall Classwize Smoothwall Pulse What you will bring: Whilst this position is not exclusively technical, it operates within technical environments and involves collaboration with technical personnel. A foundational understanding of the following tools and technologies is therefore expected: Windows Server, Azure, Microsoft Intune & Google Admin platforms Active Directory, GPO, DNS, DHCP MDM solutions that support iPads and tablets such as Jamf or Moysle Basic TCP/IP networking, Proxy & Routing experience As well as: Interested and confident in new and emerging technologies Strong customer service and customer engagement skills. Confident and professional in communicating with internal and external people Very organised, methodical, and analytical A proactive, problem solving mentality Ability to quickly learn new skills and adapt to new systems, procedures and environments. Desirable Experience working in schools, colleges or other education institutions. Experience of safeguarding technologies such as Filtering and Monitoring Understanding of the relevant safeguarding legislation that applies to schools UK driving licence and own transport. 2 years previous experience in a similar role. Previous Smoothwall experience Why choose Smoothwall by Qoria: In this role, you can expect: Employee share scheme Enhanced holiday & family leave Tech Allowance .... and much more More importantly, you’ll: Deliver tech with purpose... As part of our Support team, your work truly matters. Your creativity, organisational skills and understanding of our tech customers’/clients’ needs will help grow and nurture our membership. This means helping more children stay safe online. With people who care... You’ll work among a tight-knit team of creative professionals who share your passion for enabling safe online environments. We all take ownership of our work, end to end. And at the same time, we really care about growing and winning together. Through work that you love... This role takes skill, energy and resilience. It can also be incredibly rewarding. Here, your efforts will be visible and you’ll love the impact you have And a career that you own. A proven career path forward, with real opportunities to progress your career into other teams and departments within the company. Exposure to industry leading tech, developed in-house by an amazing engineering team. Regular company wide lunch and learn sessions. We’d love to hear from you. Please submit your application if you would like to be considered for this opportunity. At this stage we are only accepting applications from those with full working rights in the UK Your application has been successfully submitted! _

Infopro Digital, the B2B group specialising in information and technology, is currently looking for an Account Manager to join our team on a permanent basis at Haynes Group Limited, which sits within Infopro Digital’s Automotive division. Infopro Digital is a global organisation with 4,000 employees of 79 nationalities based in 26 countries, and a turnover of €630 million. Haynes Group are an established Automotive Data Solutions provider. For the last 11 years, the business has consistently exceeded budgets, delivering double‑digit year‑on‑year growth. In 2020, Haynes Group was acquired by Infopro Digital as part of a larger strategic plan to become a global leader within the automotive data market. Haynes Group are looking for an ambitious, experienced Account Manager to join the sales team. It is an exciting time to join the organisation as you will be instrumental in driving new business growth and expansion. The successful candidate will be responsible for developing new business opportunities through the sale of the current UK product range. The position will suit an established professional with a proven record of securing new revenue streams from existing customers. The right candidate will be someone who understands the importance of collaboration, ownership, integrity and excellent customer service. • Responsible for delivering a pure growth model of new business through actively identifying new revenue opportunities within existing customers, • Identifying, visiting and pitching existing customers who have a requirement for additional Infopro Digital products and services, • Managing existing customer relationships, which can span across multiple territories, • Managing existing customer contract renewals, • Creating a structured and efficient sales cycle, • Creating and maintaining a qualified sales pipeline, • Supporting the wider activities of the Haynes Group business in the UK, as directed by the UK Senior Sales Manager, • Data‑savvy individual with a strong understanding of data sales and/or the UK automotive market, • Minimum 2 years’ experience with a proven track record of success in delivering new business from existing customers, • Excellent prospecting, networking, negotiation and closing skills, • Exceptional communication skills, both written and oral (including presentations), • High level of computer literacy, • Outstanding customer relationship skills, • Highly numerate individual with the ability to work with data as a core sales product, • First‑class planning, organisational and administrative skills, • Generous base salary, • Bonus structure based on company and personal performance, • 25 days annual holiday (rising to 30 days), • Birthday day off, • 2 volunteer days, • Life Assurance (4× salary from Day 1 of employment), • Group pension scheme, • Employee Assistance Programme, • Cycle to Work, gym discounts and more, • Health cash plan, • Enhanced family‑friendly policies, • Employee referral scheme, • Wellbeing tools and resources, • Comprehensive product training and ongoing support from the UK Senior Sales Manager and the wider UK commercial team At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment that promotes the well‑being of our teams. Infopro Digital is a B2B group specialising in information and technology. With a presence in 26 countries, the group has 4,000 employees of 79 nationalities. Infopro Digital connects professional communities. Our brands are leaders across five key economic sectors: construction & public sector, automotive, industry, risk & insurance, and retail. Through our solutions, customers make informed decisions and companies develop their business and sustainable performance.

WHAT YOU’LL DO Refits account for 25% of all Seakeepers installed around the world and as our Dealer Sales Representative you’ll get to bring the Seakeeper magic to boat owners throughout the region! By working closely with our dealer partners, you’ll increase the number of boats in the field equipped with Seakeeper. You’ll build and maintain relationships with our existing dealer network and seek out new dealers to become future rock stars for our Seakeeper customers. You’ll support our dealers by: • Managing existing dealer relationships, developing new dealers in key locations and overall growing the quality and best practices across our dealer network, • Holding our dealer network accountable to providing a world-class customer experience and driving sales by educating, training, and supporting dealers throughout the aftermarket process, • Assisting our dealer partners with education, facilitation, marketing and negotiation with end users to refit their existing vessels with Seakeeper, • Increasing sales and Seakeeper visibility within your territory, • Staying engaged and educated on current developments, future trends within the industry, and ongoing market situations/fluctuations, • Establishing a positive and deep business relationship with refit yards, charter companies and OEM Dealers; actively searching for new partnerships with brokerage and charter companies for refit opportunities in your assigned territories, • Documenting, tracking, following up, and closing sales leads in NetSuite (our CRM system) as well as reporting on the success and opportunities of our dealer network within the territory, • Supporting introduction and integration of new products and features with dealer accounts, • Supporting dealers with their demo boat events and local boat shows as well as by reviewing installation quotes to enhance technical knowledge and accelerate sales growth, • Participating in marketing plans and attending events to further promote the Seakeeper brand WHAT YOU NEED TO SUCCEED Do you have a positive attitude, an eagerness to learn and the ability to hustle in a fast-paced environment? Then Seakeeper is the place for you! Here are a few other things you’ll need to succeed. MUST-HAVES • 1+ years of sales experience, • You must reside within the territory. Candidates who reside near our office in Lavagna, Italy or in the United Kingdom will be given strong preference, • Fluent in English, both written and verbal, • Exceptional customer service and interpersonal skills, • Passion for working with people and a “won’t take no for an answer” attitude, • Be professional, responsive, resourceful, flexible, and well-organized with strong verbal and written communication skills, • Be self-motivated with superior time management, multitasking, organizational and prioritization skills, • Be results driven, a proven closer and of unquestionable integrity, • Strong command of Microsoft Office products, • Valid passport and be available for both domestic and international travel NICE-TO-HAVES • Mutli-lingual, specifically Italian, Spanish, and/or French are preferred, • Previous experience in sales and service in the marine industry or knowledge of marine industry in assigned territory including service outlets, marinas, and high traffic marine locations MORE DETAILS YOU’LL WANT TO KNOW • This is a remote position, • You can expect to travel up to 60% of the time, with some reoccurring travel to our regional office in Lavagna, Italy and supporting Seakeeper’s shows and events in EMEA, • Your territory will include several EMEA countries, covering all of Northern Europe, with the potential for region expansion based on your location, • You will report to the Aftermarket Manager for EMEA, based remotely in Spain YOUR TEAM Our Dealer Sales Representative is nestled within our Sales department and will join a team that covers the EMEA Region. The department is comprised of team members spread around the globe, half of which support the aftermarket side of our business, focusing on the Seakeeper Dealer network and refit installations, while the other half is targeting OEM accounts. You will be able to have an immediate impact on both your accounts and our business overall. WHY YOU’LL LOVE IT HERE It’s true that we make extraordinary products, but our favorite part about Seakeeper is our people! We love the culture we have built and are aggressively protective of our team atmosphere. This is why we value your cultural fit as equally as we value your technical contributions. With a palpable passion for what we do, we work hard, move fast and are constantly pushing (or should we say crushing) boundaries. That means there is no room for jerks! We operate with the nimbleness and growth mindset of a scrappy startup. Throughout the organization, we take ownership and accountability for our ultimate team success by openly and actively seeking out constructive feedback on how we can improve. We believe great ideas can strike at any moment, and when you have one, you’re empowered to speak up! Fast-paced and hands-on don’t even begin to describe what you’ll experience here. That means you have the freedom to make a difference and contribute to the larger goal, regardless of your position. The only constant at Seakeeper is change, and we thrive on it! WHO WE ARE 71% of our Earth is covered by water and we want everyone to make the most of it. That’s why we are on a mission to create products that transform the boating experience with an organization that employees want to work for, customers want to buy from, and vendors want to partner with. Founded in 2008, we have grown from a start-up operation to the worldwide leader in marine motion control. The journey began with our gyrostabilization technology, which eliminates up to 90% of boat roll and creates a land-like experience on the water. This technology went from an unknown commodity to a must-have boating requirement in the first decade. In 2022, we added another jaw-dropping technology to our portfolio with the launch of Seakeeper Ride, a first-of-its-kind Vessel Attitude Control System which eliminates underway pitch and roll, making time on the water safer and more comfortable for everyone onboard. In summary, we are in the business of creating gravity-defying products that completely change the way people spend their time on the water…and we are just getting started! We have long runways with both of our technologies with new addressable markets on the horizon and drive to push the boundaries of what our technologies can do. With dedicated focus to each segment, in addition to shared leadership of each vertical, we can balance the different demands of each segment while providing a consist overall vision and direction of the company. Ready for a new challenge in a fast-paced environment? Want to help us disrupt an industry? Come on and apply, we are ready for you! Sign up to receive email updates about Seakeeper’s current open job opportunities: _ Seakeeper is personally committed to building an inclusive and diverse workforce. We are an Equal Employment Opportunity Employer/Affirmative Action Employer and do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, marital status, veteran status, genetic information, or any other protected characteristic under applicable law. All employment is decided on the basis of job requirements, individual qualifications, and business need.

Hi, we’re Bloom & Wild. Founded in 2013, our mission back then was to make sending and receiving flowers the joy that it should be, by harnessing technology, brand and letterbox delivery. Together, we’ve fulfilled over 20 million deliveries (and counting!), making us the largest direct to consumer flower business in Europe. We announced £75 million Series D funding in 2021 and that same year acquired bloomon in The Netherlands and Bergamotte in France. Now home to a family of 3 beautiful brands, we're expanding our gifting offering to other categories like cakes, candles and cocktails. This is all part of our ambition to build Europe's #1 direct to consumer gifting destination. ⚙️Technology at Bloom & WildOur Technology team sits at the heart of our business, building and maintaining the solutions that power e-commerce, production, and fulfillment. Our platform uses technologies including Ruby and Rails and Python/React, backed by PostgreSQL, Fargate/ECS on AWS, and Cloud Run on GCP. It exposes APIs that are used by our multi-brand Angular webapp and our native iOS and Android mobile apps. We’re also looking at developing new domain-driven services & microservices where applicable. Most of our team is based in the UK or The Netherlands and works in a flexible model, with choice in how often they travel to the office. Our squads meet all in person at least once per quarter to maintain connections, collaborate on larger projects, and have fun together. You can read lots more about our technology stack and our culture over on our tech blog -_ ⚒️ E-commerce Team at Bloom & WildThe E-commerce team makes up a large proportion of the nearly 60 strong Technology team, which in itself forms a large part of the overall Bloom & Wild team of over 400 people. Alongside the OpsTech, Platform, Data and IT teams, the E-commerce team focuses on delivering the best experience to our customers before, during and after their purchase. Our E-commerce teams consist of four cross functional squads, responsible for a business and architectural domain – you'll join our Subscription & Retention squad responsible for accelerating business growth and profit through delightful customer experience built on robust, scalable systems. • Delivering the Engineering roadmap for your squad., • Driving technical strategy within the team and ensuring alignment with overall business strategy., • Ensuring that non-functional requirements (e.g., performance, security) are considered and met during the product development lifecycle., • Resolving complex technical challenges and providing guidance to other team members., • Mentoring and supporting the development of other engineers within the team., • Leading projects and initiatives, ensuring successful delivery and execution., • Fostering a culture of continuous improvement within the Engineering team., • You are an experienced Ruby developer (5 years+) with detailed knowledge of Ruby on Rails in a production environment coupled with experience of front-end development using frameworks like Angular or React., • You have experience working with RESTful APIs, version control tools such as GitHub, CI tools such as Codebuild, and testing tools like RSpec/Cucumber or similar., • You have experience of distributed service architectures, including how best to test and release them, and how to ensure system stability when making changes independent of other services., • You are able to use Observability tooling to understand, diagnose, improve, debug, measure and visualise platform health., • You are up-to-date with the latest technologies including AI for example Machine Learning for personalisation or automation of processes, • You have experience of breaking down complex problems to into incremental, manageable valuable chunks, • You take a collaborative, data-driven, and experimental approach and are able to demonstrate the ability to foster this mindset in your colleagues., • You are able to get going quickly, understand complex systems and also be able to communicate with non-technical team members., • You are an experienced leader, mentor and coach; capable of supporting and elevating those around you It would be great if... • You have experience working in a fast-growing (preferably consumer-facing) startup / scaleup., • You are flexible and excited about using different languages and frameworks to solve problems, and love helping others do the same.🏡 Belonging @ Bloom & WildWe know that we learn through our differences, and building a diverse team has always been central to creating the best experience for our customers. We value all backgrounds, perspectives, ideas and experiences, and encourage everyone to share their opinions openly within our caring and inclusive team. Our champions community actively advances our culture of inclusion and belonging, which is organised around 8 pillars of diversity. These cross-business networks offer additional opportunities for connection, education, support and celebration, and ensure that inclusivity continues to be embedded in our ways of working. 🧭 Our ways of workingWe really believe in the power of connection. For us that looks different depending on the team you work in. Some of our teams work together in person every day, whereas others may connect in person every quarter. We also believe in flexibility that supports you, the work you do, and your team. How much you work from home and from our office depends on a balance of those needs, and you’ll agree this with your manager. Whether it’s through a shared project, a learning and development opportunity, or an afterwork social - we trust our teams to make the right decisions (for them and us) about where and how they work each day. We’re big on collaboration, empathy, knowledge sharing and growth, and our values drive our priorities every day: Lead change for good: we have the guts to try new things and step up to do what matters mostThink deeply, act swiftly: we make sure there’s thoughtful rationale behind our approach and always act swiftly to implement ideas Care wildly: we pour care and creativity into everything we do and pay attention to the things that make a differenceStay open, be curious: we’re open about what we’re doing and why, and we welcome challenges from each other 🌟 Work that works for youTo care wildly for our customers, firstly we care wildly for our teams. We work hard to craft a culture of thoughtfulness and care, where there is a strong sense of inclusion and belonging, enabling all of our people to thrive and be successful each day. Our perks and benefits include: ⏰ Flexible working & work from abroad 🌴 25 days holiday + your birthday + flexible bank holidays, & option to buy additional holiday each year💛 1 Volunteering day each year🐣 Enhanced family leave and a workplace nursery scheme🌱 A flexible training framework for every stage of your career 🫱‍🫲 Getting hiredWe’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you. If your application is successful you can expect: • A chat with Leroy, our Talent Consultant for Tech - to discuss our role and learn a bit more about your skills and background and how we might match your career & development goals. - An interview with Ella, our Engineering Manager to get into more of the detail. - A chance to show us how you work through a technical challenge, which can be a live paired coding/whiteboard session. - A Final chat with Steve, from our Martin or Steve from our leadership team. We believe in leading change for good, so if there’s anything that we can do to help throughout your application process, or if you have any feedback, please share this with us anonymously here so we can use this to improve your experience. e’ll do everything we can to make sure your interview experience with us is a good one. It’s a 2-way process, and we’re keen to answer all of the questions you may have, so that you can be sure (and excited!) that we’ll be the right place for you.

VP, Customer iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Revenue Officer Location: Wework Waterloo, SE1 7ND - Hybrid Comp: Negotiable (Base) + OTE + Share Options + UK iProov Benefits The VP of Customer will lead and oversee the Customer Success, Pre-Sales, Post-Sales, and Solutions Consultancy teams to deliver exceptional customer experiences and drive business growth. This executive role requires a strategic leader with deep expertise in customer relationship management, biometric authentication, and identity verification technologies. This is a highly strategic, hands-on leadership role that requires a unique blend of technical depth, commercial acumen, and people leadership. The VP will coach and develop the Heads of each function, ensuring alignment between customer needs and company objectives. They should be driving their teams to deliver world-class customer outcomes, scalable operational excellence and supporting revenue growth. The VP of Customer will lead and grow three critical customer-facing functions at iProov: • Customer Success – Driving onboarding/adoption, satisfaction, retention, and expansion., • Customer Value Enablement (Solution Architecture) – Acting as the technical bridge between iProov solutions and customer outcomes., • PreSales Solution Consultancy – Partnering with Sales to position our technology and deliver compelling, value-led proposals., • Define and execute the end-to-end customer lifecycle strategy across pre-sales, onboarding, adoption, value realisation, and renewal., • Lead, inspire, and develop high-performing leaders across Customer Success, Customer Value Enablement, and PreSales., • Build scalable processes, metrics, and playbooks that align with iProov’s growth ambitions and global expansion., • Serve as the executive voice of the customer, influencing commercial strategy and product roadmap decisions., • Champion a customer value-first mindset, ensuring measurable ROI for customers., • Oversee the technical design and solutioning process, ensuring architectural integrity and scalability., • Drive best-in-class onboarding, enablement, and adoption programs to maximise time-to-value and retention., • Partner closely with Sales to deliver pre-sales excellence, competitive differentiation, and accelerated deal velocity., • Own key metrics including Net Revenue Retention (NRR), expansion revenue, and churn mitigation., • Identify early warning signals in accounts and proactively address risks to health, satisfaction, and revenue., • Act as a bridge between customers, Product, Engineering, and Marketing to ensure our solutions address market needs and competitive pressures., • Represent the voice of the customer in executive forums and during strategic planning cycles., • Ensure our service delivery model scales efficiently as we grow across new markets and regions., • Extensive technical and commercial background with hands-on experience in sales engineering, solution architecture, or presales consulting, ideally within enterprise SaaS, cybersecurity, biometric authentication, or identity verification., • Proven track record of driving customer satisfaction, retention, and expansion in a technology-led environment, with measurable impact on NRR and growth metrics., • Strong grasp of architectural patterns, APIs, SDKs, integrations, and security principles, with the ability to guide customers through technical decision-making and coach teams to deliver high-quality solutions., • Demonstrated ability to lead technical solutioning efforts — from discovery and requirements gathering through solution design, technical validation, and executive presentation — while translating complex concepts into clear business outcomes for C-level stakeholders., • Experience in building, scaling, and maturing PreSales, Customer Success, and Solution Architecture functions, creating operational playbooks and processes that improve deal velocity, win rates, and time-to-value., • Exceptional leadership and people development skills, with a proven ability to coach and grow Heads of PreSales and Customer Value Enablement into high-performing, empowered leaders., • Strategic thinker who can align customer needs with business objectives, influencing roadmap and go-to-market strategy., • Data-driven mindset with experience using CRM tools (Salesforce preferred), customer success platforms, and health analytics to track performance and identify risks and opportunities., • Executive presence with excellent communication and interpersonal skills, capable of influencing stakeholders across Sales, Product, Engineering, and C-Suite., • Thrives in a fast-paced, scale-up environment, balancing strategic oversight with rolling up your sleeves to unblock complex opportunities or escalations., • Customer-obsessed and passionate about delivering exceptional experiences, always looking for innovative ways to add value, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex, sexual orientation. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

GRID CONNECTIONS & CUSTOMER MANAGER Location: Remote / Hybrid Salary: £60-70,000 plus car or car allowance, annual bonus Our client is a leader in their market and at the forefront of the Electric Vehicle (EV) revolution on the UK motorway network, dedicated to making sustainable driving accessible for all. With a commitment to innovation and customer service, this company is seeking a talented Grid Connections & Customer Manager to join their dynamic team. This role offers the opportunity to work in a fast-paced environment, where the focus is on delivering exceptional service while overseeing the seamless connection of projects to the energy grid. The Grid Connections & Customer Manager will play a pivotal role in ensuring that projects are executed efficiently and in compliance with industry standards. This position requires a blend of technical expertise, project management skills, and excellent communication abilities to coordinate with various stakeholders. Responsibilities Included • Lead the planning, application, and execution of grid connections for renewable energy projects., • Build and maintain strong relationships with Distribution Network Operators (DNOs) and Transmission System Operators (TSOs)., • Act as the primary point of contact for clients, addressing inquiries and providing updates throughout the grid connection process., • Coordinate with technical teams to ensure timely delivery of grid connection projects, including budget and risk management., • Manage and resolve any grid connection issues or disputes in collaboration with internal and external stakeholders. Skills and Attributes • Proven experience in grid operations, preferably in the renewable energy sector., • Strong knowledge of energy regulations, standards, and grid technologies., • Excellent project management and leadership skills., • Effective communication and interpersonal skills. Benefits • Opportunity to work with a leading company in the EV sector., • Competitive salary and benefits package., • Professional development and career growth opportunities., • Dynamic and supportive work environment., • Contribution to sustainable energy initiatives. Interested candidates are encouraged to submit their CV to explore this exciting opportunity as a Grid Connections & Customer Manager. Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data. At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.

About Zeotap Founded in Berlin in 2014, Zeotap started with a mission to provide high-quality data to marketers. As we evolved, we recognized a greater challenge: helping brands create personalized, multi-channel experiences in a world that demands strict data privacy and compliance. This drive led to the launch of Zeotap’s Customer Data Platform (CDP) in 2020—a powerful, AI-native SaaS suite built on Google Cloud that empowers brands to unlock and activate customer data securely. Today, Zeotap is trusted by some of the world’s most innovative brands, including Virgin Media O2, Amazon, and Audi, to create engaging, data-driven customer experiences that drive better business outcomes across marketing, sales, and service. With an unique background in high-quality data solutions, Zeotap is a leader in the European CDP market, empowering enterprises with a secure, privacy-first solution to harness the full potential of their customer data. • Your core responsibility is to drive Zeotap’s outbound lead development and prospect clients in the UK market, • You initiate contacts through outbound email, LinkedIn campaigns, cold calls , events etc., • You build first relationships with clients and qualify through discovery and qualification calls, • You will own the BDR process, both developing, refining and operating, • You create incremental opportunities and pass qualified BANT leads to Enterprise Account Executives, • You collaborate closely with our Enterprise sales team to ensure our company's targets are met, • You will position Zeotap as an innovative customer data platform, • You adhere to Zeotap’s company, privacy and information security policies and procedures. You complete all the assigned awareness trainings on time, • 5 -10 Years BDR/ SDR experience, • MarTech - CDP or Data Ideal, • Strong verbal communication and writing skills, in particular, strong interpersonal, team-working and customer service skills, • Very structured, process and detail-oriented, • Entrepreneurial mindset / can-do mentality, • Experience of documenting discovery in Hubspot, • You are able to very quickly adapt to changing circumstances, • Zeotap employees are Leaders – they epitomize our 4 core values (Trustworthy, Adaptive, Pioneer & Challenger) while they map account strategies, align resources, and act as an extension of their customers., • Competitive compensation & benefits, • Unmatched Global support system, • Fast-paced, collaborative, & fun culture, • Exposure & access to industry experts & teammates that live our values, • Work with very driven entrepreneurs & a network of global senior investors across Telco, Data, Advertising & TechnologyZeotap welcomes all – we are equal employment opportunity & affirmative action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Interested in joining us? We look forward to hearing from you!

Are you a skilled HGV Class 1 Driver looking for a rewarding role with a leading logistics company? Join a stable and supportive team operating in the Gloucester area, where your expertise will be valued and your safety prioritised. With flexible 4 on/off shift patterns starting at 6:00am, this is your chance to enjoy a great work-life balance and consistent hours. Have you worked for DHL, XPO, Romac or Smiths? If so, this could be the perfect opportunity for you to take the next step in your driving career! What We Offer: No handball – all loading/unloading is handled with equipment for your safety and comfort Free on-site parking at our Gloucester depot Stable work environment with a reputable logistics leader Supportive team and ongoing driver assessments to ensure your success Your Role: Safely operate HGV Class 1 vehicles, adhering to all UK driving laws and regulations Plan efficient routes using GPS technology for timely deliveries and collections (max 2 drops per shift) Conduct thorough pre-journey inspections and report any issues Maintain accurate paperwork and ensure excellent customer service at all times Pay: Day Shift £17.84 per hour This role uses rolled-up holiday pay. A holiday pay uplift of 12.07% is included in your hourly rate and paid with each regular salary payment. You will not receive a separate payment for holiday entitlement when it...

Are you an experienced automotive leader ready to take ownership of a high-performing dealership and service operation? We are looking for a General Manager to lead a busy automotive dealership and commercial vehicle service centre in Gloucester. This is a hands-on leadership role with full responsibility for site performance, customer satisfaction, profitability, compliance, and team development across our workshop, parts, and sales functions. With a strong background in automotive aftersales and workshop operations, you will inspire and support departmental managers, ensuring exceptional customer service, operational excellence, and commercial success. You will oversee workshop productivity, manage costs, drive performance against KPIs, and create a culture where people are motivated to achieve their best. As the leader of the site, you will be accountable for delivering outstanding results while maintaining the highest manufacturer, regulatory, and health and safety standards. You will also play a key role in developing talent, coaching managers, supporting apprentices, and building long-term relationships with customers and stakeholders. Location: Gloucester, Gloucestershire

About The Role Development Management Team Manager £62,318 per annum 37 hours per week Permanent contract Cirencester/agile working We are seeking an experienced and motivated Development Management Team Manager to provide operational and professional leadership within our Planning Service. Reporting to the Head of Planning Services, you will play a pivotal role in driving service performance, ensuring the delivery of high-quality planning decisions, and translating strategic objectives into effective day-to-day service delivery. This is a key leadership position requiring strong performance management skills, sound professional judgement, and the ability to lead a high-performing team through a changing and demanding environment. The successful candidate will manage and develop the Development Management Team, setting clear expectations, driving accountability, and fostering a culture of continuous improvement, professional confidence, and excellent customer service. You will be responsible for monitoring performance, managing resources, overseeing complex planning matters, and ensuring decisions are lawful, proportionate, and aligned with planning policy. You will also provide expert advice to elected Members, applicants, stakeholders, and communities, while leading on appeals, complaints, and sensitive planning issues. We are looking for a confident and independent leader with substantial Development Management experience, RTPI eligibility, and a proven track record of managing people and improving service performance. You will be comfortable making decisions in complex and ambiguous situations, balancing competing priorities, and delivering results under pressure. If you are passionate about developing people, driving high standards, and shaping sustainable development outcomes, we would like to hear from you. You will need • Planning or related degree., • Eligibility for full Membership of the RTPI., • Substantial relevant professional experience in Development Management (suggest: 5+ years or equivalent)., • Proven experience of leading/supervising planning officers and managing team performance., • Experience of working flexibly as part of a team and collaborating with colleagues and stakeholders., • Experience of being involved in continuously improving services and developing products to meet customer need., • Ability to remain calm and confident when dealing with challenging customers and environments ., • Ability to resolve complex issues by negotiation., • Deliver commitments and take ownership of own caseload, reshaping of plans to deliver required outcomes., • Ability to work independently under pressure and within tight deadlines, • Excellent written and verbal communication skills., • Competent in using a range of technology and software packages, including Microsoft and Microsoft Teams.For more information about this role please see the Job Description/Person Specification. Special Conditions Use of a car for work purposes This post designated as politically restricted in accordance with the Local Government and Housing Act 1989. Politically restricted post holders are restricted from canvassing on behalf of a political party or for a person who is, or seeks to be, a candidate for election to a local authority, the House of Commons, or the European Parliament What can we do for you • Agile working allowing a mix of home and office working, • Flexible working arrangements (depending on the role), • 27 days paid annual leave (pro rata if you are working part time) plus bank holidays, which increases to 30 days after five years of service, • An extra two volunteering days per year to support a charity of your choice, • A health cash plan giving you cash back on health, dental and eye care, • Generous contributory local government pension scheme, • Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues, • Cycle to work scheme, • Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars, • Generous sickness cover above statutory entitlements About The Organisation We are rightly proud of the businesses, communities and residents who live in this beautiful part of the world, putting them first and at the heart of everything we do. Were busy recreating a council set up for success, which can deliver for the needs of our communities in a fast-changing environment. That means we need to be fleet of foot and look for innovative and creative ways to deliver against our Corporate Plan priorities. That plan focuses on a range of important priorities including delivering good services for residents, responding to the climate emergency, supporting strong local communities, and evolving the districts vibrant economy. Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. Our organisation is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references; proof of identity; nationality and immigration status; three years employment or education history (if applicable) and, in some cases, verification of criminal record. JBRP1_UKTJ

We are recruiting for a Landscape Supervisor on behalf of a Cheltenham based landscaping company who take on responsibility for the day to day running of allocated landscape installation projects, supervising and working alongside the landscaping teams to ensure that all projects are completed to specification, finished on time and exceed clients' expectations. This Client is a trusted provider of comprehensive landscaping, tree surgery, garden maintenance and soft washing services in and around Gloucestershire. This is an excellent hands-on opportunity for an existing Landscaping Team Leader or Landscape Foreman looking to take that next step in their career, or for an existing Supervisor or Assistant Manager looking for continued career progression opportunities within the landscaping sector. The department is made up of up to 10 people, who normally work in teams of 2 people, including the Landscaping Supervisor. This Company is expanding and is moving premises, in preparation of their hope in going National. As the Landscape Supervisor, you will be responsible for: ·Working with various landscaping team members and have supervisory responsibility for up to 10 General Operatives at the same time. ·Customer point of contact on site, while conducting pre work surveys, risk assessments and end of day reporting. ·Ordering materials on occasion and responsible for job completion. ·Being an advocate of the Company policies, procedures and best practices when completing works and undertaking supervisor duties. ·Adhering to budget for each works and ensuring these are completed on time ·Ensuring teams always meet safety and any site-specific requirements which take into account Health & Safety compliance. ·Supporting your staff and Management in a proactive manner, through your communications & actions. ·Ensuring vehicles, plant and equipment are correctly stored at the end of the day. ·Communicate with management, colleagues and clients appropriately sharing information in line with data protection. ·The full range of landscaping services - Ground levelling, Decking, Pathways & Patios, Raised Garden Beds, Pergolas & Sleepers, Retaining Walls/Rendering, Driveways, Planting, Turfing, Grass Seeding (Not Exhaustive) ·This list is not exhaustive, and a separate Job Specification is available. Landscaping Supervisor Requirements. To be considered as the Landscaping Supervisor you will have: ·Experience of planning, purchasing and project completion to a high standard. ·Forward thinking and pre-emptive problem solver, whereby solution implementation does not compromise the cost of the job to the business or the Client. ·At least 2 year's experience in a supervisor role. ·A minimum of 5 year's experience in the industry. ·Operated small excavators, dumpers and other powered tools. ·A hands-on approach with excellent organisational skills. ·A high level of professionalism. ·Strong interpersonal and communication skills. ·Full Driving Licence (Clean is preferable but not essential) ·Good command of the English language ·Right to Work in the UK. ·This list is not exhaustive. Landscaping Supervisor Qualifications & Documents. ·CSCS Card - This is desirable but not essential. ·Enhanced DBS Check - This is essential and you must be willing to undertake this as part of the Company's onboarding procedure. The Company will organise & cover the cost of this if necessary. ·Recognised Industry Qualifications (Abrasive Wheel, Excavator - Under 10t, Dumper, Roller, Whacker Plate, Laser Level are all desirable) ·Be able to produce a Portfolio of your work. Benefits. In return, the Landscaping Supervisor will receive a salary between £34K - £40K per annum which is negotiable based on experience, and reviewed after the 6 month probationary period, 28 days holiday, NEST pension scheme from day 1 and the opportunity to be a key part of a growing business, gaining career progression opportunities based on both company and personal growth along with a number of additional benefits which include: ·Onsite Parking ·Working hours 08.00 to 16.30 Monday to Friday (With an unpaid hour for lunch) ·Company events & parties. ·Extra days holiday for every year of additional service. ·Mobile Phone ·Good team culture. ·Some jobs will require a night away, and you are under no obligation to accept this, but if you do, the Company will cover Airbnb accommodation, offer a food allowance, and pay Time & ½. PS2 JBRP1_UKTJ

Assistant Showroom Manager Cheltenham | £32,000 + Staff Discount + Great Benefits Looking for your next retail management role? We're recruiting on behalf of a successful, well-established retail business in Cheltenham that prides itself on outstanding customer service, quality products and a friendly, supportive team. This is a fantastic opportunity for an experienced Assistant Manager, Deputy Manager, Supervisor or Team Leader looking to take the next step or continue their retail management career. This is a 12 Month FTC with an immediate start available. What you'll be doing as an Assistant Showroom Manager You'll support the Showroom Manager with the day-to-day running of the showroom, ensuring every customer receives an excellent shopping experience while helping the team achieve sales targets. Your role will include: • Supporting the Showroom Manager and leading the showroom in their absence, • Driving sales and delivering exceptional customer service, • Coaching, motivating and supporting a team of 5-6 colleagues, • Managing customer orders, appointments, deliveries and payments, • Helping with rotas, training and team performance, • Maintaining excellent showroom presentation and stock control What we're looking for in the Assistant Showroom Manager You'll ideally have: • Retail management, assistant management or supervisory experience, • A passion for delivering outstanding customer service, • A proactive, sales-focused approach, • Experience leading, motivating or coaching a retail team, • Strong organisation and attention to detail, • Confidence working in a busy customer-facing environment What's on offer?, • Salary of £32,000, • Staff discounts, • Generous holiday allowance, • 40 hours per week, • Monday-Saturday, 9:30am-5:30pm, • One weekday off when working Saturdays, • Join a friendly, supportive and established business where you'll genuinely make a difference If you're an experienced retail leader who enjoys working with customers and motivating a team, we'd love to hear from you. Apply today - interviews are taking place soon, so don't miss out! PS1 JBRP1_UKTJ

Overview: Working closely with our client, a market leader in the supply of ancillary equipment to the plastics industry, we are looking for 2x Cooling Service Engineers to support business growth within their Cooling Division. Benefits: • Door to door overtime @1.5x and 2x, • Company vehicle with fuel card, • Laptop & mobile phone, • Company pension contribution of 5%, • 25 days holiday + bank hols with additional day hol for every 2 years service (up to max. 5 extra days), • Access to Smart Health App, • Free eye test every 2 years, • Enhance Maternity and Paternity pay, • Death in service cover 2x salary rising to 4x after 5 years service, • Income protection cover after 1 year service, • Access to free and confidential independent financial advisor Remit: • Fantastic opportunity for a skilled Cooling Engineer to join a market leading specialist in their field who place their people at the forefront of their business, • This position will suit a skilled Process Cooling Engineer with demonstrable experience of fault finding, repair and maintenance of process cooling systems, • The successful Cooling Service Engineer will play an important role in ensuring equipment reliability, efficiency and performance Role: • As Cooling Service Engineer you will carry out fault finding, repair, and maintenance of process cooling systems on customer sites, • In the role of Cooling Service Engineer you will be responsible for supporting installation and upgrade activities for cooling equipment and associated systems, • Provide technical support to customers on system operation and maintenance, • Work with suppliers to understand equipment requirements and support ongoing system performance, • Conduct system performance checks, diagnostics, and optimisation to improve efficiency and reliability, • Maintain accurate service records, reports, and documentation, • Ensure compliance with safety standards, industry regulations, and company procedures, • Support training and knowledge sharing within the engineering team, • Contribute to continuous improvement of service processes and system performance, • Stay up to date with industry developments, technologies, and best practices, • Undertake additional duties as required within the scope of the role Experience Requirements: • Proven experience as a Process Cooling Engineer, including fault finding, repair, and maintenance of process cooling systems, • Strong practical experience carrying out on-site diagnostics, servicing, and system optimisation, • Solid understanding of process cooling systems, including refrigeration principles, electrical and mechanical components, and control systems, • Good communication and customer-facing skills, • Understanding of thermodynamics, heat transfer, and fluid dynamics as applied to cooling systems, • Experience supporting system improvements, modifications, and upgrades, • Ability to diagnose issues such as leaks, pump failures, pressure irregularities, and performance inefficiencies, • Experience implementing preventative maintenance strategies to ensure system reliability, • Strong problem-solving and decision-making skills, • Ability to work independently and as part of a team, managing multiple priorities, • Detail-oriented with good documentation and reporting skills, • Willingness to travel and work across a range of industrial environments, • Knowledge of health & safety requirements within field service operations Key Words: Cooling Engineer, Field Service Engineer, Cooling Service Engineer, Refrigeration Engineer, Plastics, Injection Moulding, Ancillary Equipment, Process Cooling Engineer FOOTER Due to the sheer volume of applications we receive we will only contact successful applications that meet the requirements of our client job brief. Therefore, if you have not heard from us within 10 working days, please deem your application as unsuccessful. For all UK job positions work seekers must be eligible to work and live in the UK Sierra 57 Consult Technical Engineering & Manufacturing Recruitment Specialist Plastics, Packaging & Precision Engineering Sierra 57 Consult Ltd are acting as an Employment Agency in relation to this vacancy. In compliance with the new regulations (April 2004) in place under the Employment Agencies Act, Sierra 57 Consult will require proof of identification. A current copy of a passport, driving license, ID card or NI card will be required as part of the registration process. Email copies are acceptable. Sierra 57 Consult has been designed to project manage the mechanics of all aspects concerning the recruitment processes, implementing a simple and succinct method for targeting and introducing bona fide and skilled candidates to reputable clients and potential employers. If this advertised position does not interest you, please consider our other opportunities by sending your updated CV outlining your achievements and your personal requisites, i.e. salary, location, job roles. Please just Google Sierra 57 & register with us. JBRP1_UKTJ

Engineering / Maintenance Manager Tewkesbury Lead site maintenance Preventative strategy KPI reporting to SMT/Board Department: Maintenance Base Location: Tewkesbury Hours: 45 hours per week Responsible to: Operations Director Responsible for: Engineering (Maintenance) Team Established in 1938, Cotteswold Dairy is one of the UKs leading independent, family-owned dairies. We support local farmers and communities by delivering the freshest, finest quality products with first-class customer service. Team Cotteswold We believe we achieve far greater success working as a team, with empathetic people management and by valuing each other, our staff and our customers. Our purpose is simple: being at the heart of a responsible and sustainable dairy community. The Role As Engineering / Maintenance Manager, youll lead the maintenance function to keep our buildings, facilities and production equipment operating safely, reliably and efficiently. Youll shape a preventative maintenance culture, reduce downtime, manage budgets and contractors, and act as the vital link between engineering, production teams and senior leadership. Key Responsibilities • Preventative Maintenance: Plan and deliver robust PM programs to prevent unexpected breakdowns., • Data & Improvement: Analyse maintenance data, identify trends, improve processes and optimise performance. Report KPIs, departmental focus and potential risks monthly to the Board/SMT., • Team Leadership: Recruit, train, schedule, supervise and motivate the maintenance team. Ensure the department is structured to support key operational functions., • Maintenance Operations: Develop and implement maintenance strategies, procedures and standards; oversee repairs, upkeep and installations., • Engagement: Work closely with site departments daily to drive performance, quality and efficiency through continuous improvement., • Safety & Compliance: Enforce safety policies, procedures and regulatory standards., • Asset & Facility Upkeep: Maintain maximum equipment efficiency while protecting facility standards., • Budget & Cost Control: Manage budgets, procurement and costs while maintaining operational performance., • Contractor Management: Control contractor performance, quality, budgets and safety., • Support & Mentoring: Coach and support engineers with fault-finding, upgrades and best practice., • Operational Resilience: Ensure resources are in place to react to out-of-hours breakdowns and minimise downtime.What Youll Bring, • Technical Proficiency: Strong electrical and mechanical understanding; strategic thinker with excellent organisation and time management., • Problem Solving: Confident diagnosing root causes and implementing effective solutions under pressure., • Leadership & People Skills: Ability to motivate a diverse team and build strong working relationships across departments., • Project / Design Skills: Experience using design/visualisation tools such as AutoCAD., • Administration: Competent in budgeting, procurement, reporting and maintenance scheduling software., • Flexibility: A flexible approach to working hours, supporting operational needs.Why Join Us?, • A visible, site-critical leadership role with real influence on performance and reliability., • The opportunity to embed preventative maintenance and continuous improvement across the business., • Be part of a long-established, values-led, family-owned organisation.How to Apply Apply via our careers site with your CV. If youre a hands-on engineering leader who thrives on improving reliability, building teams and driving site performance, wed love to hear from you. JBRP1_UKTJ

Job Title: Materials Planner Rate: £54 per hour via Umbrella (Inside IR35) Location: Gloucester Contract Length: 12 Months Role purpose We are seeking a Materials Planning Leader who will be responsible for leading the planning function to ensure optimal alignment of demand, capacity, materials, and resources in Dowty business. This role develops and executes planning strategies, drives cross-functional coordination, and delivers reliable plans that support business goals for safety, quality, delivery, and cost. In this role you partner closely with Operations, Supply Chain, Engineering, and Commercial teams, provide clear data-driven insights to leadership, and drives continuous improvement in planning processes, tools, and capabilities. The ideal candidate combines strong analytical skills, planning expertise, and proven leadership experience in complex, fast-paced environments. Key Responsibilities • Strategic Planning & Governance, • Develop and own the end-to-end planning strategy (demand, supply, capacity, inventory) aligned with business objectives., • Establish and maintain planning policies, calendars, and standard work across sites/teams., • Identify planning process gaps and lead improvement projects to enhance accuracy, speed, and reliability., • Operational Planning & Execution, • Consolidate and challenge demand forecasts with Commercial, Finance, and Program teams, drive forecast accuracy., • Balance demand with capacity and material availability; develop mid- and long-range capacity plans and scenarios., • Monitor adherence to plan (schedule adherence, on-time start/finish, OTD) and drive corrective actions when deviations occur., • Maintain accurate planning master data in ERP/MRP systems (lead times, lot sizes, safety stocks, routings, BOMs, planning strategies)., • Oversee creation and maintenance of master production / project schedules to meet customer requirements., • Run 'what-if' analyses and risk assessments to support decision-making on constraints, delays, and changes., • Inventory & Data Management, • Optimize inventory (raw, WIP, finished goods) to meet service levels and working capital targets., • Monitor inventory health (excess, obsolete, slow-moving items) and lead recovery and disposition strategies., • Drive data integrity and discipline for item masters, BOMs, routings, and planning attributes., • Develop and maintain planning KPIs and dashboards, providing clear visibility to leadership and driving accountability., • Configuration Control Analyze and execute on configuration control changes made by the Engineering department and plan effectivity dates to optimize inventory strategies, • Continuous Improvement, • Identify and implement process improvements in planning, scheduling, and materials management using lean and standard problem-solving tools., • Standardize planning processes and standard work, ensuring consistent execution across the team., • Support digital and analytics initiatives to improve forecast accuracy, planning stability, and visibility., • Train and coach cross-functional teams on planning processes, roles, and expectations., • Required Qualifications, • Bachelor's degree in supply chain, Operations, Business, Engineering, or related field; master's preferred for some roles., • Min 3 years in planning, supply chain, operations, or project management, including leadership responsibility., • Strong experience with ERP/MRP systems (e.g., SAP, Oracle, etc.); proficiency with Excel and analytics/BI tools., • Knowledge of planning best practices, S&OP/IBP, lean/continuous improvement; APICS/CPIM/CSCP a plus., • Key Skills & Competencies, • Ability to structure complex plans, manage multiple horizons (short/mid/long-term), and prioritize effectively., • Strong quantitative and problem-solving skills; ability to interpret data and create actionable insights., • Proven ability to lead teams, influence without authority, and drive cross-functional alignment., • Clear, concise written and verbal communication tailored to both operational teams and senior leadership., • Comfortable making informed trade-off decisions (cost, capacity, inventory, delivery) under time pressure., • Skilled at building relationships and managing expectations with internal and external stakeholders., • Track record of improving processes, implementing new tools, and sustaining change. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website. JBRP1_UKTJ

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise, we don't discriminate based on any protected attribute. In fact, we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees. So, what are you waiting for? Join a Community that cares about you! More about the team The Data and Platform Engineering team are the foundation for the Data Office function. Responsible for designing, building, and maintainingPfP'sdata platform we extract data from source, transform it into a usable format, load it into consumer models andmartsandbuild and manage the infrastructure to do all this work. Data Engineering are transformingthe wayPfPconsumes data. Having transitionedfrom On Premise toGoogle Cloudwe arein the process ofbuildingaleading-edgeData Mesh platform.This is an exciting time to joina growing business function, with the opportunity tomake your markin thearchitecture of theplatform and the development of the data engineering function. More about your?role? The Principal Data Engineer is a senior technical leader who drives the engineering strategy, architecture, and best practices acrossproductdomain squads. This role is pivotal in enabling decentralised data ownership while ensuring consistency, scalability, and interoperability across thedatamesh. Key responsibilities include: • Technical leadership across product domains, • Architecture and design, • Mentorship andcapability building, • Cross domaininteroperability, • Governance and complianceenablement, • Innovation and strategic influence With asolidunderstanding ofGoogle CloudPlatform,the Principal Data Engineeris responsible fortheensuring that thedesignand build ofalldataprocesseson the data platformare robust,performant,and compliant. This includes,dataingestion, data quality / integrity,transformation, securityand encryption,batch management, monitoring, alertingandcost control. In addition toleadingdata processing thePrincipal Data Engineer will help design and build the DataMeshincluding data modelling andthe processing of datafrom raw through the semantic layers. The Principal Data Engineer willidentifyopportunities for automation and process improvement, coachandmentor data engineers, set coding standards and best practices, implement and document data integrity and quality checks, optimise queries, andfacilitatedata engineering collaboration across the team. The Principal Data Engineer will work hand in glove with the PrincipalData PlatformEngineer and the DataDomainArchitectto ensure thatthe data platform anddata pipeline design is optimised and reliable within Google Cloud Platform, documenting the approach and explaining the solution to engineers and non-technical business users. More about you? Youwill havean extensivecloud data engineering backgroundwith deepexpertisein distributed systems, cloudplatformsand modern data stacks. You will have a strong understanding of domain driven design, datameshand product thinking.You will be an excellent communicator and collaborator across technical teams. Having workedon multiple projects within the cloud youhave hands onexperience inmany of thetools and technologieson offer, andyou embrace and learnnewtechnologiesquickly. You havea very clearview of what good looks likeand can formulateplans to deliver a target state working closely with managers and engineers to deliver that vision. You will have multipleyears' experienceworking in GCPwithgood knowledge across the platform and deep knowledgein coreprocessing and orchestration products such asBig Query,DataFlow, DataFusion,Data Stream, Cloud Functions, Data Proc andAirflow / Composer. You will have excellent problem-solving skills,a rigorous approach to code checks / peer reviews and have the strengthof character todrivehigh standardsin the team.You will be able to manageandparticipatein the full development lifecycle of data products. You will haveheld a leading role in a Data Engineering function with responsibility for thedirecting the efforts ofother data engineers though thedesign, build and deployment of complex data solutions.This includes driving the implementation and adoption of CI / CD. You will be self-motivated with excellent leadership qualities, capable of driving innovation and mentoring data engineers. Experience& Skills • A proven track record within Data Engineering,, • Experience in aLead / Principal Engineer role, • Experience in a cloud data platform experience, • GCP experienceand associated tech stack, • Strongunderstanding of Data Mesh principles(direct experience beneficial), • Technical mentoring / coachingskills, • Extensiveexperience with Data Lake / Warehouse solutions, • Strong proficiencyinmultiplelanguageswithSQLandPythonas must haves, • In-depth knowledge of queryoptimization techniques and experience in fine-tuning complex queries., • Strongunderstanding of Data Governance including Data Dictionaries, MDM, Lineage, Data Legislation,and the handling of PII, • Exceptionalcommunication skills and the ability to work collaboratively with cross functional teams, • Experience of Agile / Scrum / SDLC We are a large diverse and ambitious business, which will give you all the challenge you could wish for.? We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:? • Competitive salary, with a salary review yearly, • Pensionwith matched contributions up to 7%, • Excellent holiday package 35 days annual leavewith the option to buy or sell leave, • Cashback plan for healthcare costs up to £500 saving per year, • A bonus scheme for all colleagues at 2%, • Training anddevelopment, • Extra perks including huge discounts and offers from shops, cinemas and muchmore. What's next? If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. As part of ourcommitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all. We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on . We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours. If you are a recruitment agency please note we operate a PSL and do not take cold calls Safeguarding At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities JBRP1_UKTJ

VOW Wholesale, part of the EVO Group, is the UKs largest multi-channel distributor of business supplies and services. With an influential presence across the industry, we are proud to be a multi-award-winning business, recognised for our people, innovation, and customer service. EVO Group brings together a portfolio of leading brands including Banner, Staples, Premier Vanguard, Truline, and Completemaking us a market leader with a strong reputation for excellence and growth. The Opportunity Were looking for an ambitious and driven Sales Development Executive to join our growing New Reseller Channel team. This is an exciting opportunity to build a successful sales career within a supportive, high-performing environment, with genuine progression opportunities. In this role, youll focus primarily on promoting our facilities supplies range (janitorial & cleaning), while also having the freedom to cross-sell across our extensive portfolio of over 20,000 SKUs. What Youll Be Doing • Proactively engage new prospects through outbound sales activity, • Clearly articulate VOWs value proposition, products, and service benefits, • Build strong relationships and deliver an outstanding customer experience, • Identify opportunities to grow accounts and expand product ranges, • Negotiate effectively to achieve mutually beneficial outcomes, • Consistently meet or exceed sales targets, KPIs, and margin expectations, • Achieve quota within your first 3 months and maintain strong monthly performance, • Accurately update and manage CRM data to support targeted sales activity What Were Looking For • Previous sales experience (or similar) with a track record of success is desirable, • Strong target-driven mindset with a history of exceeding expectations, • Resilient and confident in handling objections and overcoming challenges, • Highly motivated with the ambition to develop and overachieve, • Strong communication and interpersonal skills, • Collaborative team player with a positive attitude, • Comfortable using CRM systems and working across multiple platforms in a fast-paced environment What We Offer • Competitive basic salary with uncapped OTE potential, • Generous holiday allowance + bank holidays + your birthday off, • Pension scheme with employer contributions, • Employee Assistance Programme, • Paid charity support day each year, • Optional private medical plan and eyecare support, • Access to employee discounts on travel, shopping, and dining JBRP1_UKTJ

Experienced automotive leader sought for a hands-on General Manager role in Gloucester, overseeing dealership and service operations, customer satisfaction, and team development for commercial success.

Experienced automotive leader sought for a hands-on General Manager role in Gloucester, overseeing dealership and service operations, customer satisfaction, and team development for commercial success.

Safran UK is a major contributor to the Group's global aerospace, defence and space operations, with specialist sites delivering world‑class engineering, manufacturing and support. With a strong reputation for innovation, collaboration and technical excellence, Safran UK plays a vital role in shaping the future of flight while offering rewarding careers in an inclusive, forward‑thinking environment. Location: Gloucester Working Pattern: Hybrid At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence and space, we are proud to be a company where diversity, innovation and opportunity come together to shape a sustainable future where we can all succeed through a shared vision. Your Role As a Buyer, you will play a key role in ensuring Safran has the materials, services and supplier partnerships needed to deliver world‑class products. You will support key projects across the business, working with advanced technologies and a diverse supplier base. Key Responsibilities • Work collaboratively within the Purchasing Team to support business strategy, • Implement supplier tendering and selection processes, • Negotiate and draft contracts with selected suppliers, • Steer industrialisation and digitalisation in line with Group CSR strategy, • Consolidate supplier assessments (quality, logistics, purchasing), • Drive supplier improvement action plans to enhance performance and reduce costs, • Manage supplier relationships and ensure contractual compliance, • Maintain accurate purchasing data in internal systems, • Proactively resolve disputes and manage evolving needs, • Promote best practices across your supplier portfolio, • Support the Category Manager and coordinate actions where required, • Support source start‑up processes, • Ensure compliance with laws, regulations and Safran internal standards Essential • Knowledge of purchasing methodologies and processes, • Proficiency in written and spoken English, • Strong numerical skills, • Highly organised, structured approach and able to work using own initiative, • Focused, task‑oriented and resilient, • Strong communication, listening and negotiation abilities, • Understanding of Safran's technical environment, • Knowledge of industrial and purchasing policies, including contract law, • Familiarity with Lean‑Sigma tools, • Previous experience within a purchasing team using purchasing information systems Desirable • Project management experience, • Business Administration qualifications or similar, • Customer Service training, • CIPS qualifications

We are recruiting on behalf of our client, a reputable multi-franchise approved commercial vehicle dealership in Gloucester, for the position of General Manager. This role offers an exceptional opportunity for an experienced leader to oversee the operations of a thriving site within a distinguished dealer group with over 50 years of industry presence. Benefits: Starting salary up to £60,000 per annum, depending on experience Uncapped performance-related bonuses, with on-target earnings exceeding £70,000 annually Company vehicle allowance 23 days annual leave plus bank holidays Workplace pension scheme Access to hundreds of practical, recreational, and salary-sacrifice discounts Staff wellness programme Regular recognition rewards Full training, including IRTEC Inspection Accreditation and manufacturer-specific technical development Excellent career progression within a multi-award-winning dealer group operating for over five decadesDuties of a General Manager: Take overall responsibility for the site, ensuring operational excellence across departments including service, parts, and sales Lead and motivate the team to achieve high levels of customer satisfaction and business targets Monitor compliance with statutory regulations, manufacturer standards, and health & safety policies Control departmental and site costs to optimise profitability as a General Manager Oversee workshop scheduling, resource management, and workflow to meet customer needs Collaborate with marketing, IT, and other internal departments to uphold company values and policies Drive the achievement of KPIs through strong leadership and hands-on management Develop and support apprentices and staff, conducting regular performance reviews and personal development planning Build and maintain strong customer relationships and undertake performance analysis for continuous improvement Promote health and safety initiatives, including risk assessments and training activities Foster a positive team environment, encouraging professional growth and high standards of serviceRequirements of a General Manager: Proven experience as a Service Manager, Aftersales Manager, or in a similar leadership role within a medium to large franchise-approved automotive dealership Previous management experience at a general management level is advantageous Effective leadership and team development skills Strong operational and financial management acumen IT literacy with proficiency in relevant systems Valid UK driving licence with minimal points Reside within a reasonable commuting distance of Gloucester Experience working within a commercial vehicle dealership or fleet maintenance environment is beneficial but non-essentialThis is a compelling opportunity for a driven, skilled Commercial Vehicle General Manager seeking to lead a successful operation with excellent rewards. Contact Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and the surrounding region, today to discover more about this fantastic General Manager opportunity. Perfect Placement are the UK’s Leading Automotive Recruitment Agency so if you are looking for a Job get in touch today

Job Title: Materials Planner Rate: £54 per hour via Umbrella (Inside IR35) Location: Gloucester Contract Length: 12 Months Role purpose We are seeking a Materials Planning Leader who will be responsible for leading the planning function to ensure optimal alignment of demand, capacity, materials, and resources in Dowty business. This role develops and executes planning strategies, drives cross-functional coordination, and delivers reliable plans that support business goals for safety, quality, delivery, and cost. In this role you partner closely with Operations, Supply Chain, Engineering, and Commercial teams, provide clear data-driven insights to leadership, and drives continuous improvement in planning processes, tools, and capabilities. The ideal candidate combines strong analytical skills, planning expertise, and proven leadership experience in complex, fast-paced environments. Key Responsibilities Strategic Planning & Governance Develop and own the end-to-end planning strategy (demand, supply, capacity, inventory) aligned with business objectives. Establish and maintain planning policies, calendars, and standard work across sites/teams. Identify planning process gaps and lead improvement projects to enhance accuracy, speed, and reliability. Operational Planning & Execution Consolidate and challenge demand forecasts with Commercial, Finance, and Program teams, drive forecast accuracy. Balance demand with capacity and material availability; develop mid- and long-range capacity plans and scenarios. Monitor adherence to plan (schedule adherence, on-time start/finish, OTD) and drive corrective actions when deviations occur. Maintain accurate planning master data in ERP/MRP systems (lead times, lot sizes, safety stocks, routings, BOMs, planning strategies). Oversee creation and maintenance of master production / project schedules to meet customer requirements. Run "what-if" analyses and risk assessments to support decision-making on constraints, delays, and changes. Inventory & Data Management Optimize inventory (raw, WIP, finished goods) to meet service levels and working capital targets. Monitor inventory health (excess, obsolete, slow-moving items) and lead recovery and disposition strategies. Drive data integrity and discipline for item masters, BOMs, routings, and planning attributes. Develop and maintain planning KPIs and dashboards, providing clear visibility to leadership and driving accountability. Configuration Control Analyze and execute on configuration control changes made by the Engineering department and plan effectivity dates to optimize inventory strategies Continuous Improvement Identify and implement process improvements in planning, scheduling, and materials management using lean and standard problem-solving tools. Standardize planning processes and standard work, ensuring consistent execution across the team. Support digital and analytics initiatives to improve forecast accuracy, planning stability, and visibility. Train and coach cross-functional teams on planning processes, roles, and expectations. Required Qualifications Bachelor's degree in supply chain, Operations, Business, Engineering, or related field; master's preferred for some roles. Min 3 years in planning, supply chain, operations, or project management, including leadership responsibility. Strong experience with ERP/MRP systems (e.g., SAP, Oracle, etc.); proficiency with Excel and analytics/BI tools. Knowledge of planning best practices, S&OP/IBP, lean/continuous improvement; APICS/CPIM/CSCP a plus. Key Skills & Competencies Ability to structure complex plans, manage multiple horizons (short/mid/long-term), and prioritize effectively. Strong quantitative and problem-solving skills; ability to interpret data and create actionable insights. Proven ability to lead teams, influence without authority, and drive cross-functional alignment. Clear, concise written and verbal communication tailored to both operational teams and senior leadership. Comfortable making informed trade-off decisions (cost, capacity, inventory, delivery) under time pressure. Skilled at building relationships and managing expectations with internal and external stakeholders. Track record of improving processes, implementing new tools, and sustaining change. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website

CUSTOMER EXPERIENCE MANAGER Location: Gloucester OTE: Up to £40,000 Hours: Full Time Driving Licence Required: Yes Are you an experienced automotive aftersales professional looking to take the next step in your career? We are currently recruiting for a Customer Experience Manager to join a busy and successful automotive dealership. This is an excellent opportunity for an experienced Senior Service Advisor, Service Team Leader, or Service Manager looking to develop their career within a growing and supportive business. As Customer Experience Manager, you will be responsible for leading the service reception team, driving customer satisfaction, and ensuring the smooth day-to-day operation of the front-of-house aftersales department. Benefits ·Annual leave increases with length of service ·Colleague referral bonus scheme ·Discounted vehicle purchase schemes ·Discounted servicing, parts, and bodyshop services ·Ongoing training and career development opportunities ·Employee wellbeing support ·Retail and shopping discounts ·Free eye care vouchers Responsibilities of a Customer Experience Manager ·Leading, coaching, and supporting a team of Service Advisors ·Ensuring exceptional customer service standards are delivered at all times ·Driving customer satisfaction and service department performance ·Identifying areas for improvement within the service reception operation ·Managing customer concerns and ensuring positive resolutions ·Supporting aftersales processes and departmental efficiency ·Building strong relationships with customers, colleagues, and suppliers ·Monitoring team performance and maintaining high operational standards ·Assisting with workload planning and daily department organisation Skills and Qualifications ·Previous experience as a Senior Service Advisor, Service Team Leader, Service Manager, or similar automotive aftersales role ·Strong leadership and people management skills ·Excellent customer service and communication ability ·Positive and proactive approach to problem solving ·Strong organisational and time management skills ·Ability to remain calm and professional under pressure ·Commercial awareness and focus on customer satisfaction ·Full UK Driving Licence What's on Offer? This is a fantastic opportunity for someone looking to move into a customer-focused leadership role where success is measured through customer satisfaction, team performance, and the smooth running of a busy aftersales department. The role offers genuine career progression opportunities into senior aftersales management positions within a growing automotive business. If you are interested in this Customer Experience Manager position, please contact Howard at Auto Skills UK and quote job number: 53983 for more information or to apply

Are you an experienced automotive leader ready to take ownership of a high-performing dealership and service operation? We are looking for a General Manager to lead a busy automotive dealership and commercial vehicle service centre in Gloucester. This is a hands-on leadership role with full responsibility for site performance, customer satisfaction, profitability, compliance, and team development across our workshop, parts, and sales functions. With a strong background in automotive aftersales and workshop operations, you will inspire and support departmental managers, ensuring exceptional customer service, operational excellence, and commercial success. You will oversee workshop productivity, manage costs, drive performance against KPIs, and create a culture where people are motivated to achieve their best. As the leader of the site, you will be accountable for delivering outstanding results while maintaining the highest manufacturer, regulatory, and health and safety standards. You will also play a key role in developing talent, coaching managers, supporting apprentices, and building long-term relationships with customers and stakeholders. Location: Gloucester, Gloucestershire Salary: £60k base - £70k OTE plus benefits This opportunity is ideal for a proven automotive management professional with extensive experience in aftersales, workshop operations, and people leadership. You will be highly organised, commercially focused, customer-driven, and confident leading large teams in a fast-paced dealership environment. Join an award-winning automotive business…CLICK APPLY and send through a CV

Exciting Opportunity: Join a Cutting-edge Global Company as a Technical Support Engineer Are you a skilled Technical Support Engineer with hands-on experience in Trend & Tridium BMS Systems? Are you ready to propel your career with a pioneering industry leader, driving innovation in energy-efficient technology on a global scale? If so, we want to hear from you! About Us: Our client, a forward-thinking organization, is at the forefront of designing and delivering state-of-the-art, energy-efficient infrastructure, ensuring the utmost confidentiality for our clients. Join them as a dedicated Technical Support Engineer and play a pivotal role in supporting our client's business needs. Position: Technical Support Engineer Type: Permanent Location: Onsite (M4 Corridor, UK) Salary: £competitive Why Join Us? 1. Innovative Global Impact: Be part of a visionary team dedicated to revolutionizing energy-efficient technology on a UK and international stage. 2. Career Advancement: Unlock a world of opportunities for professional growth and development. 3. Cutting-edge Environment: Immerse yourself in the dynamic world of groundbreaking technological solutions, collaborating with some of the best leaders in the field. Key Responsibilities: Provide technical support and commissioning assistance to internal teams. Diagnose and troubleshoot complex software and hardware issues, specializing in Trend and Tridium BMS Systems. Address network concerns, configure operating systems, and deliver remote assistance. Rapidly resolve client queries via email, phone, or in-person interactions. Craft clear instructions and technical manuals for intricate problems. Collaborate with onsite subcontractors, ensuring project milestones and quality benchmarks. Research, identify, and implement software and hardware solutions. Conduct BMS PPM tasks and manage control system issues through resolution. Deliver exceptional customer service by effectively guiding clients through issue resolution. Escalate unresolved matters to appropriate internal teams. Document and catalogue all issues and their resolutions. Prepare comprehensive and timely reports. Share technical insights through meticulous note-taking and manual creation. Required Qualifications: Proven experience in service engineering, technical roles, or related fields. Hands-on proficiency in technical problem-solving. Thorough understanding of computer systems, mobile devices, and tech products. Proficiency in diagnosing and resolving basic technical issues. Familiarity with remote desktop applications. Outstanding problem-solving and communication abilities. Skill in delivering clear step-by-step technical assistance. Experience with Tridium AX & N4 systems and Trend systems. Previous involvement in system commissioning. Preferred: Bachelor's Degree. Join our Client in driving innovation and making a significant impact in the world of energy-efficient technology. Apply now and be part of their dynamic team! To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, please ensure that your CV contains all relevant information about yourself in relation to the specific role advertised. This is important as in the present economic climate, we are receiving huge amounts of applications and thus it will help your application if your CV and covering letter state all relevant information clearly. Due to this unprecedented increase in applications, we are unfortunately unable to respond to each application personally (which would normally be our preferred method of communication). Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application for this role has been unsuccessful, we will, however, keep your details for any future opportunities that we may deem you suitable for. As a Recruitment Consultancy you will be required to attend a "virtual meeting" with one of our Consultants prior to your details being submitted to our Clients. Taylor Made Recruitment Services are an equal opportunities employer and encourage applications from all areas of society

Position: Retail Security Officer Location: Gloucester Pay Rate: £14.90 to £15.60 per hour, depending on store Shifts/Hours: 40 hours over 4 days - Monday, Tuesday, Friday and Sunday, typically (Apply online only) A Door Supervisor SIA Licence is required. A Full Manual Driving Licence is required. Company car and fuel card provided - for business use only. Your Time at Work The role holder is to provide a flexible, proactive security provision for the client, to reduce their losses and improve colleague and customer safety. This is achieved both directly through the actions of the role holder and also by management of a team of officers. The suitable candidate will need to have an understanding of health & safety legislation, colleague safety, loss prevention, reporting and communicating, data interpretation, management of a team, security equipment use and general duties to include but not limited to: • Prioritise stores on a risk basis and spend time across region accordingly. - Partner with the management team in order to continually improve the service offering to the client. - Show a level of flexibility and be able to adapt to new requests outside of the core role on request. - Where appropriate for role, undertake Office Management responsibilities, such as facilities management, health and safety procedures and accounts processing such as petty cash and travel records. - Ensure all requests are responded to in a timely manner - Ensuring systems and software processed and inputted is in accordance with GDPR. - Any other reasonable duties as required by your Line Manager. - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring a full uniform is worn and the SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits • 5.6 weeks holiday per year (8 of these will be in lieu of bank holidays, worked or not worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T14) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

Logistics Team Leader We are seeking an experienced Logistics Team Leader to join a busy operational team on an initial 6-month contract. This is a hands-on leadership role responsible for managing drivers, coordinating workloads, and ensuring delivery and collection services are completed safely, efficiently and within agreed service levels. You will oversee daily operations, monitor team performance, respond to customer enquiries, and drive continuous improvement across the service. The successful candidate will have previous experience leading logistics, transport or fleet operations teams, with strong knowledge of vehicle compliance, servicing schedules, MOT requirements, insurance claims, driver performance and transport-related regulations. You will be highly organised, confident managing competing priorities, and capable of making effective decisions in a fast-paced environment. Key Responsibilities: • Lead, motivate and manage a team of drivers • Plan and allocate daily workloads to meet operational targets • Monitor service performance and KPI delivery • Ensure vehicle compliance, servicing and MOT schedules are maintained • Support investigations relating to vehicle incidents, insurance claims and driver infringements • Handle customer queries and complaints professionally • Build strong relationships with internal teams and external partners • Identify and implement service improvements Requirements: • Previous experience in a Logistics, Transport or Fleet Team Leader role • Strong understanding of fleet compliance, vehicle maintenance and transport operations • Experience managing staff performance and workload allocation • Excellent communication, organisational and problem-solving skills • Strong IT skills, including Microsoft Office • Full UK Driving Licence This is an excellent opportunity for an experienced logistics professional to join a well-established operation and make an immediate impact

Mechanical Engineer, Salary £36,000 to £42,000, Gloucester based in the GL2 area, 33 days leave, 37 hours Monday to Friday, early finish Friday pension, life assurance parking, potential for flexible start finish times, permanent role. Our client is a market leader within their field supplying to the Aerospace, Automotive and Engineering Industries - due to an increase in their order book they are looking to recruit an all-round Mechanical/Manufacturing Engineer to support their current Engineering Team and Customers. The role will involve: Preparing estimate costs for materials, labour and services to prepare customer quotations Assist in providing manufacturing steps including tooling, bills of material and process routings Providing Technical Customer Service Liaising with various internal departments, the shop floor and customers Quality processes are being adhered to Competent in Microsoft Office and any ERP/MRP type system In order to be considered for this role: Served an Engineering apprenticeship in machining or similar knowledge acquired in manufacturing or engineering environments Hold City & Guilds or HNC/D or degree level or equivalent qualification in engineering Competent in Microsoft Office and any ERP/MRP type system knowledge would be advantageous but training will be provided on the companies system Able to work on their own initiative but in a team environment with colleagues, interacting with other departments. Providing related engineering support working to deadlines In return you will benefit from working for a world leading manufacturing company whose benefits include flexible working hours (37 hours per week), 25 days holiday (plus BH), Life Assurance and Pension scheme. If this role is of interest to you then please hit the Apply button now! Travail Employment Group Ltd is acting as an Employment Agency in relation to this vacancy. Thanks for your application. Due to the high level of responses we are currently receiving, whilst we endeavour to contact everyone, sometimes we are unable to. If you have not heard from us within 10 working days of making your application, please assume that you have been unsuccessful on this occasion

ADEY, the market leader in the provision of residential water treatment products for closed loop heating and cooling systems in the UK, is looking for a Rebates Manager to join the team. Part of the Genuit Groups’ Climate Management Solutions (CMS) business unit, ADEY has ambitious growth plans to continue protecting the world's heating and cooling systems, to have a positive impact on the environment and people's lives. The Role Known internally as the Rebates Manager, you will be responsible for managing guaranteed rebate, promotion and contract support claims and for delivering accurate and timely rebate accounting reporting across ADEY’s UK divisions. This is a key position within ADEY’s Finance team and plays a vital role in supporting the management of important commercial relationships with Adey’s direct and indirect customers. The position also oversees and develops a Rebates Accounts Assistant and contributes to continuous improvement across the department. The role is based at ADEY’s Gloucester office and reports directly to the Financial Controller. Responsibilities We Work Together Work closely with Sales, Finance and Customer Service teams to ensure rebate, promotion and contract data is accurate, complete and aligned across Guaranteed Rebates (GR), Promotions (PR) and Contract Support (CS) processes. Act as a key liaison between internal stakeholders and customers/partners in relation to rebate claims, debit notes, payments and reporting queries. Collaborate with colleagues to support claim approvals, terms discussions and contract renewals, ensuring shared understanding and timely outcomes. Provide effective cover and support for Customer Service rebate activities, including contract creation, amendments and system updates. Respond professionally to customer and internal queries, maintaining strong working relationships and clear communication. We Take Ownership Take end‑to‑end ownership of rebate calculation, reconciliation and reporting processes across monthly, quarterly and annual cycles. Provide insight and analysis into business profitability, specifically net sales and material margins. Prepare month‑end turnover updates, reconcile GR, PR and CS activity to Flash figures, and resolve discrepancies promptly. Manage the preparation of audit schedules, supporting documentation and responses to audit queries. Ensure claims, reports and approvals are completed to deadlines, escalating issues where information or resolution is delayed. Handle sensitive financial data responsibly, in line with internal controls and governance requirements. We Find A Better Way Identify opportunities to improve rebate processes, reporting efficiency and data quality, particularly as new systems are embedded. Contribute to the development of process documentation and training materials to support system resilience and knowledge sharing. Support improvements in how rebate data is captured, validated and reported to customers and internal teams. The Person Advanced excel & business systems experience. Experience in the retail or manufacturing industry is desirable. An accounting qualification is beneficial but not essential Highly organised with strong attention to detail and numerical accuracy. Accountable and self‑motivated, with the ability to manage recurring deadlines and competing priorities. Resilient and methodical, able to follow issues through to resolution. Continuous‑improvement mindset, with confidence to question inefficient practices. Clear, professional communicator, able to explain financial and rebate information accurately. Team‑focused, collaborative and willing to support colleagues during peak periods or absences. The Benefits 25 days holiday, plus bank holidays Pension contribution matched up to 8% Life Assurance 3x base salary Private health scheme Genuit sharesave scheme

Safran UK is a major contributor to the Group's global aerospace, defence and space operations, with specialist sites delivering world‑class engineering, manufacturing and support. With a strong reputation for innovation, collaboration and technical excellence, Safran UK plays a vital role in shaping the future of flight while offering rewarding careers in an inclusive, forward‑thinking environment. Location: Gloucester Working Pattern: Hybrid At Safran, excellence is a journey - and we'd love you to be a part of it. As a trusted global leader in aerospace, defence and space, we are proud to be a company where diversity, innovation and opportunity come together to shape a sustainable future where we can all succeed through a shared vision. We are looking for talented individuals to join our Purchasing team as a Commodity Manager at our Gloucester site. Your Role As a Commodity Manager, you will lead the purchasing strategy for one or more commodities, ensuring Safran secures the best value, performance and long‑term supplier partnerships. You will act as the key contact for your category within Safran UK, driving excellence in supplier management and contributing to major business objectives. Key Responsibilities - Draft, validate and deploy purchasing policies for assigned commodities • Ensure objectives are met in terms of cost savings and service levels, • Coordinate actions with buyers across the Group when operating under a group mandate, • Lead communication on purchasing policies within your scope, • Act as the primary category contact for Safran UK What you'll bring Essential - Knowledge of purchasing methodologies and processes • Proficiency in written and spoken English, • Strong numerical skills, • Highly organised, structured and able to work using own initiative, • Focused, task‑oriented and resilient, • Strong communication, listening and negotiation abilities, • Understanding of Safran's technical environment, • Knowledge of industrial and purchasing policies, including contract law, • Familiarity with Lean‑Sigma tools, • Previous experience within a purchasing team using purchasing information systems, • CIPS Level 4+ (or willingness to complete), • Degree‑level education, preferably in a business‑related field Desirable - Project Management qualification and experience • Customer Service training

Our client, a highly reputable, family-run independent service centre based in Gloucester, is seeking a skilled Workshop Manager to lead their busy workshop. This is a key role within a now well-established, multi-award-winning business known for delivering quality and exceptional customer service for over 20 years. The successful Workshop Manager will be responsible for managing a team, maintaining workshop efficiency, and ensuring high standards of service. Benefits: Competitive salary up to £50,000 per annum, dependent on experience Starting salary negotiable based on qualifications and relevant experience 20 days annual leave plus bank holidays Full in-house training and development programmes Workplace pension scheme Clear progression opportunities within a recognised industry leader Standard working hours: 8:00am to 5:30pm, Monday to Friday, with a half-hour lunch break and two tea breaksDuties as a Workshop Manager: Manage a team of 3-4 Vehicle Technicians, overseeing schedules and allocations Assist in the workshop during Vehicle Technician absence or in complex vehicle issues Monitor workshop workflow and keep customers informed on vehicle progress Source and supply parts efficiently as a Workshop Manager Complete all relevant administrative tasks, including returns, credits, and MOT administration Cover the service reception desk in a Service Advisor’s absence Review work to be carried out, estimate costs, and price vehicle repairs Perform ad hoc duties as required to support workshop operationsRequirements: Proven experience managing a busy automotive workshop, ideally including an MOT centre Reside within a reasonable commuting distance of Staverton High technical ability demonstrated through IMI/NVQ Level 3 qualification in Light Vehicle Maintenance and Repair, or extensive practical experience as a Vehicle Technician Strong customer service skills with the ability to lead, motivate, and develop a team IT literacy and proficiency in relevant workshop management systems Valid UK driving licence with minimal pointsTo be successful as a Workshop Manager, you will demonstrate leadership, technical competence, and excellent communication skills, fostering a positive environment for your team and providing unparalleled service to customers. Contact Josh Buck, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic Workshop Manager opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

Our client is recruiting for a Car Sales Manager to lead a newly expanded new and used car sales operation at their franchise-approved dealership in Gloucester. This is a hands-on, leader-from-the-front position, working alongside the sales team in a busy showroom environment, reporting to the Group Sales Director. Benefits of the Car Sales Manager: Negotiable basic salary pending experience, plus an uncapped bonus scheme Company car and laptop Enhanced annual leave (31 days, increasing with length of service; any bank holidays worked will be paid with a day off in lieu) Manufacturer-approved training and support, including development opportunities around new electric models Staff purchase discounts and additional company benefits Well-defined career progression in a business with a One Star status for Best Companies to Work ForDuties of the Car Sales Manager: Lead, motivate and develop the New/Used Car Sales Manager team to achieve and exceed targets Drive new vehicle sales while supporting a used car stock of 30–40 vehicles Deliver exceptional customer experience and maintain high customer satisfaction standards Manage the sales process from enquiry to delivery, improving conversion rates Monitor stock levels, vehicle preparation and merchandising standards Drive strong F&I performance, profitability and finance outcomes Recruit, coach and develop team members to maximise performance Identify local sales opportunities and build relationships within the community Produce accurate reporting and ensure compliance with manufacturer and company standards Work visibly on the showroom floor as a hands-on New/Used Car Sales ManagerRequirements of the Car Sales Manager: Previous experience in a car sales management role within a franchise-approved dealership is desirable, but not essential Consideration available for Business Managers/Sales Controllers or very experienced Car Sales Executives with strong F&I performance seeking the next step Must be self-driven, adaptable, and able to lead by example UK driving licence with minimal points Ideally based in Gloucester or within a reasonable commuting distanceContact Consultant Sarena Abbott, Automotive Recruitment Specialist at Perfect Placement covering Gloucester and Gloucestershire, today to discover more about this fantastic opportunity. Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

As Customer Services Team Leader, you'll lead and support a team of Customer Service Advisors across a busy multi-channel environment, ensuring service delivery, quality, compliance, and customer experience remain consistently high. Day to Day Lead day-to-day operations for your team, ensuring

This is a new role for our team, so we are looking for an established Team Leader or Deputy Service Manager who has experience of leading a Service team in the automotive industry. Effectively train, mentor & coach Service Advisors to ensure we are providing the highest standards of customer service

The Service Sales Leader is responsible for leading and supporting the service sales function across the European Business region, driving revenue through service contracts, lifecycle agreements, and service-related commercial opportunities. Customer Service Leadership Team Cont. As part of the Serv

What you’ll doOwn the day-to-day running of the store by leading the team on your shiftMotivate, coach, and support your team to deliver great service and efficient operationsWork hands-on on the shop floor and tills,