Customer service team leader jobs in RugbyCreate job alerts

Up to £55,000 + car allowance + bonus | Drive growth for a national leader in industrial and hazardous waste services Ready to lead business development in a sector that underpins critical infrastructure? This is a key opportunity to join the team at this company and shape industrial services growth across the Midlands and UK-wide. Why you’ll love this role: • Competitive salary plus bonus and car allowance, • Career progression with a market leader in industrial services, • Broad customer base with varied and complex projects What you’ll be doing: • Securing new business and managing existing accounts, • Promoting services such as jetting, tank cleaning, and waste solutions, • Leading tenders and contract negotiations, • Collaborating with operations for seamless service delivery, • Monitoring market trends to inform strategy What we want from you: • Proven business development experience in industrial services or waste, • Strong commercial and customer relationship skills, • Full UK driving licence and flexibility to travel Apply now to help expand critical services across the UK.

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to: • Contributory pension scheme, • Grow your career with our Career Pathways and MyLearning programmes, • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits, • Exclusive travel discounts with TUI, Expedia, Booking.com and many more, • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more, • Up to 44% off cinema tickets to enjoy your favourite blockbuster, • Receive cash rewards every time you spend and use them on a wide range of brands, • Un-wind with us with free wellness, mindfulness and exercise classes As an Assistant Kitchen Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Here's an idea of what your shift patterns will be: 5 out of 7 days Could you shine as Chartwells's next Assistant Kitchen Manager? Here's what you need to know before applying: Your key responsibilities will include: • Liaising between the team and manager to ensure we continually exceed expectations, • Motivating the team to keep everyone on task, • Assisting the manager with managing inventories, monitoring budgets and implementing action plans, • Managing the tills and processing payments, • Supporting and training our teams, leading from the front to make sure everyone can excel in their role, • Assisting with paperwork when required, • Be passionate about exceptional customer service, • Have previous experience in a similar role, • Have experience managing teams, • Have excellent communication and organisational skills As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses. Job Reference: com/0701/76405001/52758281/R/SU #Lodestone House Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Astute's Nuclear Team are exclusively partnered with an industry leader in industrial services solutions and hazardous waste management across the UK to recruit a Business Development Manager to join their Industrial Services division in the Midlands. The Business Development Manager role comes with a salary of up to £55,000 per annum plus a car allowance, bonus, and many other benefits. In this role, you will drive business development from securing new enquiries to handover to operations, ensuring high-quality service delivery across the UK, with particular emphasis in the Midlands. If you're a Business Development Manager with experience within the Industrial Services sector-or come from anaerobic digestion, civils, or utilities backgrounds -then submit your CV to apply today. Experience in jet vacs, high-pressure water jetting, disab's, tank cleaning, or related industrial operations is highly desirable. Responsibilities and Duties Reporting to the Regional Commercial Manager you will: Key Responsibilities: Drive business development for key business growth within the industrial services sector, targeting both new and existing clients, using proactive techniques like cold calling and outreach to offer a broad range of industrial services, including waste removal and infrastructure cleaning solutions. Maintain a strong pipeline of new business opportunities and contribute to the company business plan. Foster strong customer relationships by ensuring high service standards, addressing non-conformances, and providing timely feedback. Maximise margins on projects and ensure continuity of work for the business teams. Collaborate across divisions to identify other opportunities, particularly within waste treatment and disposal across other sites within the business group. Work closely with Account Managers, Admin Staff, and Operations to ensure seamless service delivery and contract management. Manage the tender process, including document reviews, financial analysis, and ensuring compliance with Tender Governance procedures. Monitor market trends, competitors, and relevant industry developments to inform business strategy. Manage projects, inquiries, and customer communications while ensuring compliance with health, safety, and environmental standards. Promote a safety-first culture and actively contribute to the company's health, safety, and environmental initiatives. Represent the business at stakeholder events and ensure compliance with company policies, including security, data protection, and equal opportunities. This is an exciting opportunity for a driven professional with experience in industrial services, anaerobic digestion, civils, or utilities to join a dynamic and growing team. Professional Qualifications We are looking for someone with: Technical expertise in industrial services, hazardous/chemical waste solutions, or related sectors such as anaerobic digestion, civils, or utilities. Proven ability to manage customer accounts and associated sales revenue. Strong commercial acumen, a track record of profitable new business, and a commitment to high levels of customer service, along with a full UK driving licence. Degree qualified or proven sector experience in business development and sales in industrial services, waste management, or relevant industrial operations. Personal Skills The Business Development Manager role would suit someone who has: Flexibility to accommodate overnight stays, early starts, and late finishes to meet client and business needs. Proven track record in driving profitable new business while maintaining high levels of customer service. Strong logistics knowledge, including experience with transport booking and vehicle requirements for contracts. Expertise in H&S industry regulations, environmental compliance, and managing contaminated soils within construction, utilities, or anaerobic digestion projects. Skilled in cold calling, negotiating, and executing deals at both strategic and tactical levels, with experience in managing projects and business processes. Salary and Benefits Salary up to £55,000 DOE Car allowance Bonus based on company and personal performance Life assurance Pension Progression plan INDNUC Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful. TPBN1_UKTJ

We are looking for a Team Leader! Heart of England Cooperative Society are looking for a Team Leader to join our growing team in our New Bilton, Rugby Convenience Food Store on a permanent, part-time contract for 20 hours per week. About You As a Team Leader within the Society, you will step up into a position of responsibility, supporting in the running of the store and an integral part of motivating and driving the team. If you have proven yourself as a leader before and have a passion for convenience retail, this is the role for you. You will work closely with the Store Manager to ensure all areas of the store are taken care of, and act as a role model to the rest of the team in championing the Society's Mantra and behaviours. Our customers will be the focus of everything you do, and you will support in projects within our local communities. Life at The Society Great Place to Work At Heart of England Cooperative Society, we are a family, who want the best for each and every one of our colleagues. We achieve this through promoting wellbeing throughout the Society and encouraging the development of our colleagues through structured Training & Development. First for Customers We are recognised as the 'go to' convenience store within the communities we serve, and we honour this through the delivery of outstanding customer service and the consistent delivery of exceptional store standards. At the Heart of the Community Our stores are the beating heart of the communities in which we serve. We support local groups, clubs and good causes within our local communities, with the help of our dedicated colleagues and our Community & Membership Team. Rewards & Benefits At the Society, we offer a competitive salary of £12.56 per hour , which rises to £13.20 after the successful completion of the probation period. You can benefit from our generous staff discount across our Food Stores, Funeral Branches, Fabb Furniture stores & Coop travel. Our holiday entitlement increases with service, and we offer a generous pension contribution. We provide you with a structured training plan, which will give you the tools you need to nurture your career and realise your full potential, whether you are looking to be the best Team Leader you can be, or Store Manager, the opportunities are endless! TPBN1_UKTJ

Store Manager | Cambridge | Lifestyle Retailer | £36,000 + Bonus We are looking for a hands-on Store Manager to lead the exciting store in Cambridge store. If you thrive in a fast-paced retail environment, enjoy leading a team, and have a passion for delivering results, this is your chance to take ownership of a flagship store. Why Join Us? Competitive salary £36,000 + bonus Manage a high-traffic, brand-new store 28 days annual leave for a healthy work-life balance Generous staff discount scheme Workplace pension and Employee Assistance Programme Career development opportunities in a fast-growing retail brand Store Manager Responsibilities Lead and motivate your team to deliver excellent customer service and hit sales targets Oversee all store operations, including stock control, visual merchandising, and health & safety compliance Train, develop, and empower your team to drive performance and career growth Maintain high standards of store presentation and layout Monitor store performance, reporting on sales, stock, and KPIs Work hands-on alongside your team during busy periods to ensure smooth operations The Ideal Candidate Proven experience as a Store Manager or senior retail supervisor, preferably in fast-paced or discount retail Hands-on leader with strong team management and motivational skills Proactive, organised, and able to manage competing priorities under pressure Passionate about retail, customer service, and delivering results If you are a results-driven, hands-on Store Manager ready to lead and inspire a team, apply today to take the next step in your retail career! Zachary Daniels is a Niche, National & International Recruitment Consultancy. BH34526 TPBN1_UKTJ

Deputy Manager | Retail | Big Box | Rugby | Up to £33,000 plus bonus Are you an ambitious retail professional ready to take the next step in your career? We're looking for a driven Deputy Manager to join one of the UK's fastest-growing retailers. With a reputation for unbeatable customer service, career progression and store expansion, now's the time to be part of something big. About the Deputy Manager Role As Deputy Manager, you'll support the Store Manager and lead a high-performing team in a fast-paced, high-volume retail environment. Your role will focus on people leadership, performance management and operational excellence - with clear progression opportunities into Store Management. Key Responsibilities of the Deputy Manager Support the Deputy Manager in delivering KPIs: sales, shrinkage and wage control Drive exceptional customer service and team engagement Oversee stock control, merchandising and compliance standards Ensure Health & Safety procedures are always followed Analyse store data to identify areas for improvement and growth What We're Looking For in a Deputy Manager Proven experience as a Manager (or similar level) in a fast-paced retail environment A hands-on leader who thrives on the shop floor and motivates others Strong organisational and communication skills Passionate about customer service and hitting targets Proactive and eager to develop into a future Store Manager Why Join Us? Competitive salary, up to £33,000 Generous Monthly Bonus Fast-paced, exciting environment with genuine career progression Be part of a business that's expanding rapidly across the UK Make your mark and grow with a team that values people and performance Our Client's Deputy Manager role is the ideal role if you are looking to join a customer focused growing brand who are growing rapidly. This is a great opportunity, with lots of genuine progression! If it sounds like something you'd be interested then please apply with your most up to date CV! BH35247 TPBN1_UKTJ

Engineering Support Operative Excellent Career Opportunity The Company Our client is a global market leader in the design, manufacture, installation, and servicing of automated material handling systems. They are well-known for delivering reliable, innovative solutions across key markets such as Airports, Warehousing, and Distribution. With a strong focus on customer service and operational excellence, they continue to be one of the most respected organisations in the industry. The Opportunity An exciting opportunity has arisen for an Engineering Support Operative to join their team within a major UK distribution centre. This role offers exposure to cutting-edge automation and the chance to work alongside a multi-skilled engineering team in a fast-paced environment. Salary & Shift Pattern £32,500 per annum 4 on 4 off days and nights Your Responsibilities You will support engineering and maintenance activities to ensure equipment uptime, safety compliance, and overall productivity. Your duties will include: Conducting operational and functionality checks Performing cleaning, adjustments, lubrication, and general monitoring of equipment Identifying root causes of issues and supporting permanent corrective solutions Assisting with planned, corrective, and reactive maintenance tasks Supporting jam-busting and operational procedures Accurately recording all work completed to maintain utilisation records What Were Looking For We are seeking someone enthusiastic, proactive, and eager to grow in a technical environment. You will work closely with a multi-disciplined team and contribute to the smooth running of highly automated equipment. You should be: Proactive with a strong approach to fault finding A reliable and collaborative team player Willing to work shifts, including nights Comfortable working overtime when required If youre looking to build a career within engineering and gain experience in an advanced automated setting, this role offers an excellent opportunity. TPBN1_UKTJ

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - KempstonSalary: 35,412 per annum - 38,220 per annumBasis: Full timePac

Support Team Leader / Service Manager Middlesborough 6 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4 b

Are you good with people and a natural leader, or a great customer assistant looking for the next step in your career? Do you have a helpful and friendly style, enjoy meeting new people and going above and beyond for customers? We're looking for Team Leaders to lead our Service teams and drive our

Location: Newcastle NE12 8BUContract: Full-timeSalary: £30,000 per annum + 10% OTE (quarterly bonus)Night Shift Allowance: £6,400 per annum (paid monthly, takes annual salary up to £36,400)Hours: 37.Shift Pattern: Rotational 4 shifts per calendar week, including weekendsTypical Night Shift Hour

SupSupport Team Leader / Service Manager Skipton- BD20 4 Bed Supported Living Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annumWe are looking for a motivated and experienced Support Team Leader / Service Manager to oversee our 4

Job DescriptionField Service Team Leader Basingstoke Permanent (40 hours) Competitive Salary plus benefitsJoin Detectronic's Field Services team as a Team Leader!More about the role:Lead a team on-site made up on an Assistant Field Service Technician or Field Service Technician ensuring quality work

Service Team Leader – Clinical Coordination PathwaysLocation: Hybrid (Remote & Clinical Sites)Salary: Up to £32k Hours: Full-time, 37. Contract: Permanent Organisation: Specialist Healthcare Provider About the Role We are seeking an experienced and proactive Service Team Leader to oversee the del

Support Team Leader / Service Manager York (YO31) | Supported Living (11-bed flats model) Learning disabilities, mental health needs, complex needs, and some mobility issues Salary: £30,000 - £32,000 per annum We are looking for a motivated and experienced Support Team Leader / Service Manager to

Service Team Leader – Clinical Coordination Pathways. We are seeking an experienced and proactive Service Team Leader to oversee the delivery of a specialist clinical assessment and treatment pathway within a growing health.

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

Are you passionate about driving performance and creating a positive team culture? Were looking for a Customer Service Team Leaderto inspire, coach, and empower Contact Centre Advisors to deliver exceptional results and outstanding customer experiences. What Youll Do<

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

A global luxury brand in Greater London is seeking an Assistant Store Manager to lead a team and deliver exceptional customer experiences. You will build relationships with customers and train new team members.

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

A leading retailer is seeking a Team Manager in Food to lead a dedicated team on the shop floor. In this pivotal role, you will ensure exceptional customer service, drive commercial performance, and uphold high operational standards. Ideal candidates should possess strong leadership skills, a keen u

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

A leading retailer in the UK is seeking a proactive Team Manager in Food to lead a store team in achieving exceptional standards and customer service. This frontline role requires operational resilience, a focus on commercial performance, and the ability to coach and inspire team members. As a leade

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

In this full-time position, you will take ownership of the store, develop and inspire your team, and ensure excellent customer service. Join us to foster a diverse and inclusive work environment while guiding your team towards success.

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within your court / s. Proven experience of monitoring and maintaining service delivery of a team against agreed targets, identifying opportunities for improvement and impleme

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

We're looking for Team Leaders to lead our Service teams and drive our service performance forward for our customers. As a Checkout Team Leader you’re the driving force behind our Checkout team and as part of your role you will:. Create a team that delivers outstanding, friendly and helpful servic

About the role In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. CFO Executive Assistant and Team Leader - Kempston Salary:. Contractual Ho

A well-known retail chain is looking for a Customer Team Leader in West of England. You will guide a dedicated team to enhance in-store service, overseeing operations and ensuring customer satisfaction.

A retail company in Greater London is seeking a Store Manager to lead store operations, drive sales, and ensure excellent customer service. The ideal candidate has previous retail management experience, strong leadership skills, and a commitment to customer satisfaction. This role involves motivatin

A leading UK banking organization is seeking a Complaints Team Leader to coach a team of Case Handlers and ensure excellent customer outcomes. Applicants should possess strong leadership and communication skills, with an ability to drive efficiency within the team.

This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of w

A leading home improvement retailer in the UK is seeking a Sales & Service Team Manager to lead and inspire teams to deliver exceptional customer service and drive sales. The ideal candidate will have a passion for customer experience and an ability to develop a diverse team. In this role, you will

A leading retail brand in London seeks a talented individual for a Mid-Senior level role to develop a store culture that supports creativity and customer engagement. Responsibilities include leading the sales team, managing operations, and training staff. Ideal candidates will have leadership experi

A leading UK supermarket is seeking a Checkout Team Leader to enhance customer service performance. Candidates should possess strong team leadership skills, operational knowledge, and the ability to build effective relationships. This role involves leading the Checkout team, ensuring a positive and

A public safety organization in Bedford is seeking a dedicated Executive Assistant to provide support to the Chief Fire Officer and manage the executive team. This opportunity offers a chance to contribute significantly to the operations of a high-performing team.

A leading motorway service operator in the UK seeks a Supervisor to join their team. Ideal candidates will have prior experience in retail or catering, a passion for customer service, and ambition for management progression.

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team and drive customer service excellence. This role involves accountability for commercial performance and team coaching in a high-impact environment. Applicants should demonstrate strong leadership, resilience, and opera

This will include a digital GP service via our free Employee Assistance Programme, access to our Wellbeing team to connect you with the help you need to get more out of life and our Vitality at Work programme to provide you with discounted gym membership, fitness equipment and another multitude of w

Guest Service Team Leader (GSTL) assist the Manager in leading the team of front office, back office, and Pacific Lounge functions, in accordance with Pan Pacific Service Suites standards. Deliver a level of personalised service that exceeds not only the expectation of the guests but will add a poin

In this role, you will support the CFO and senior leadership team in ensuring the Service operates as a high‑performing, effective and efficient organisation. The Service is looking for a driven, dedicated and professional Executive Assistant to support the Chief Fire Officer (CFO) and manage a sm

As Team Leader (Court Services) you will be in a crucial role, responsible for the effective delivery of the Witness Service within Exeter Crown Court, Exeter Magistrates Court, Barnstaple Magistrates Court, Newton Abbot Magistrates Court, and Remote Live Link Site. You will also line manage a Deput

Service Team Leader## Job IntroductionThe Pentagon Motor Group have an exciting new opportunity for a Service Team Leader to join our team at our highly successful Derby Maxus dealership. Have a real passion for delivering the highest levels of customer service* Are a team player who can motivate

A leading UK retailer is seeking a Team Manager in Food to lead a shop floor team ensuring exceptional service and availability. Ideal candidates should possess strong leadership qualities and a keen commercial acumen alongside a commitment to delivering high standards. Join the dynamic team to make

The role includes driving commercial performance, delivering exceptional customer service, and coaching team members to achieve store KPIs. A leading UK retailer is looking for a Team Manager in Food who will lead a team on the shop floor. The ideal candidate will have strong leadership skills, comm