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  • Community & Digital Customer Service Manager
    Community & Digital Customer Service Manager
    2 days ago
    Full-time
    London

    The Community & Digital Customer Service Manager will play a key role in supporting the day-to-day operation of our digital customer experience. You will manage customer interactions across our app, website, email and social channels, ensuring customers receive timely, helpful and brand-aligned support. You will also act as the link between our customers, marketing team, operations teams and technology partners, helping identify opportunities to improve the digital experience while fostering a positive and engaged community. This is a hands-on role suited to someone who enjoys problem-solving, building relationships and delivering excellent service in a fast-paced, growing business. Location: London (2-3 days per week) Travel: Travel to our Switzerland HQ in Lausanne every 2 weeks. ● 2-4 years' experience in customer service, community management, digital operations or a related role ● Experience supporting customers across digital channels including email, social media and web platforms ● Strong written and verbal communication skills in English and French. ● Excellent organisational skills with strong attention to detail. ● Comfortable managing multiple priorities in a fast-paced environment. ● Experience using customer service platforms, CRM systems or ticketing tools ● Good understanding of social media platforms and online communities ● Confidence working with digital products, websites and mobile apps ● Proactive problem-solving mindset with a customer-first approach ● Strong stakeholder management and relationship-building skills Desirable ● Experience within FMCG, hospitality, wellness, fitness or consumer lifestyle brands ● Familiarity with website CMS platforms and mobile app environments ● Experience working with agencies or external technology partners ● Knowledge of CRM and customer engagement tools. ● Interest in running, fitness, wellness or healthy living. Personal Attributes ● Positive, approachable and customer-focused. ● Strong ownership mentality and willingness to take initiative. ● Calm and solutions-oriented under pressure. ● Highly organised and detail-oriented. ● Collaborative team player. ● Adaptable and eager to learn. ● Passionate about delivering exceptional customer experiences

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  • Advertising Account Managers
    Advertising Account Managers
    11 days ago
    £33400 yearly
    Full-time
    London

    We are seeking proactive and client-focused individuals to join our team as Advertising Account Managers. In this role, you will be responsible for building and maintaining strong relationships with clients, understanding their advertising needs, and developing tailored strategies to meet their objectives. You will manage advertising campaigns, ensuring timely execution and successful delivery, while monitoring performance and providing regular reports. HA COURIERS LTD is a fast-growing courier and delivery service dedicated to providing flexible work, reliable pay, and significant growth opportunities. We foster a supportive team culture where your contributions are valued. We are looking for candidates who can align advertising initiatives with our operational capabilities and client base, helping us to expand our reach and service offerings. Key responsibilities include: • Developing and managing client relationships within the advertising sector., • Identifying client needs and proposing effective advertising solutions., • Overseeing the execution of advertising campaigns from conception to completion., • Analyzing campaign performance and optimizing strategies for better results., • Collaborating with internal teams to ensure seamless service delivery., • Contributing to the overall growth and success of the company through effective client management. The ideal candidate will possess excellent communication, negotiation, and organizational skills, with a proven track record in account management or a related field. Join HA COURIERS LTD and become a vital part of our dynamic team, driving advertising success in the courier and delivery services industry.

    No experience
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  • Remote Administrative, Customer Service & Mail Handling Assistant
    Remote Administrative, Customer Service & Mail Handling Assistant
    14 days ago
    £16.22 hourly
    Full-time
    London

    Location: United Kingdom (required) Employment Type: Part-Time / Full-Time (Flexible) About the Role Our client is seeking a trustworthy, organised, and professional Administrative, Customer Service & Mail Handling Assistant to support the day-to-day operations of a growing business. This role combines administrative support, customer communications, and physical mail management. The successful candidate will become a key point of contact for incoming correspondence and client enquiries, ensuring all information is handled efficiently, professionally, and confidentially. Key Responsibilities Mail Handling & Correspondence ● Receive business correspondence and deliveries at your UK residential address. ● Open, sort, scan, and organise incoming mail. ● Forward important documents and deliveries when required. ● Maintain accurate records of received correspondence. ● Notify management promptly of urgent or time-sensitive items. ● Handle confidential company information securely and responsibly. Email Management ● Monitor and manage incoming business emails. ● Respond to customer enquiries using company guidelines and procedures. ● Organise emails by priority and category. ● Escalate complex or sensitive enquiries when appropriate. ● Maintain accurate records of communications and actions taken. Client Telephone Support ● Answer incoming client calls in a professional and friendly manner. ● Provide information regarding company services, processes, and general enquiries. ● Take accurate messages and record follow-up actions. ● Escalate enquiries when necessary. ● Deliver excellent customer service at all times. Administrative Support ● Maintain organised digital records and files. ● Assist with scheduling, documentation, and general administrative tasks. ● Support business operations as required. Essential Requirements ● Permanent UK residency with a stable long-term residential address. ● Willingness to receive and manage business correspondence at your address. ● Excellent written and spoken English. ● Strong organisational and communication skills. ● Professional telephone manner. ● High level of integrity and discretion when handling confidential information. ● Reliable internet connection and access to a computer. ● Ability to work independently and manage multiple priorities. Desirable Experience ● Previous experience in administration, customer service, reception, virtual assistance, or office support. ● Experience handling business correspondence and client communications. ● Familiarity with CRM systems, email management platforms, or customer support tools. What We Offer ● Flexible remote working arrangements. ● Competitive compensation based on experience. ● Ongoing training and support. ● Long-term opportunity with a growing business. ● A varied role with responsibility and autonomy. Important Information As part of this position, the successful candidate will receive business correspondence and occasional deliveries at their residential address. Applicants must be comfortable handling confidential company documents and maintaining accurate records of all incoming mail. A stable long-term UK address is required due to the nature of the role. Apply Now If you are a reliable, organised, and professional individual looking for a flexible remote role with responsibility and variety, we would love to hear from you. This position is ideal for someone with strong administrative and customer service skills who is comfortable managing confidential information, communicating with clients, and handling business correspondence. Apply today to be considered for this opportunity and join our client's growing team, where your contribution will play an important role in supporting daily operations and delivering an excellent experience for their clients.

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  • Greeter
    Greeter
    23 days ago
    £12.75 hourly
    Part-time
    London

    Greeter | Monday - Thursday, 11am - 2pm Location: The Salad Project - Southwark, 106 Southwark St, London SE1 0SU, United Kingdom We are The Salad Project, London’s answer to healthy food and a fresh outlook on how we live, feel and eat. Our founders Florian and James opened the doors to our first store in the summer of 2021. Today, we are a fifteen store operation, expanding across London. At The Salad Project, our passion goes beyond the quality of our food. We are equally as committed to finding and nurturing our staff and so we are on the hunt for front of house team members, hungry for exciting kitchen experience. We’re looking for people committed to taking the next step in their career, keen to join a company whose growth trajectory opens up hundreds of inspiring development opportunities - and whose current team can’t wait for you to join the family. Role | Greeter • 12 hours per week | Monday - Thursday, • Be a “Sp” champion who is the face of the brand on a day to day basis, • Assist customers with their orders and answer any questions, • Package Click & Collect and Delivery orders, • Making sure the napkins, glasses and cutlery is topped up and continuous, • maintaining of hygiene standards Expectations | Efficiency, Communication, Energy • Strong proficiency in communication, with both our customers and internal teams, • Friendly and approachable with fantastic customer service skills, • Ability to work as a team and build interpersonal relationships, • Ability to work in a fast paced environment, • Positive energy and dedication to the team, we all have to have each other's back, • Strong ability to maintain a clean and hygienic environment, • Ensure service levels are maintained to the standards we expect and corners aren't cut, • Up for a laugh, but know when it’s time to knuckle down, • Respectful and conscious when it comes to punctuality and scheduling Experience Requirements | 1 Year • Ideally, you will have some experience working in a customer facing role within the hospitality industry, • A big smile and warm tone of voice Compensation | £12.75 per hour • 28 days of paid time off, • £100 ‘Refer a Friend’ bonus - bring your mates on board and get rewarded for it!, • Free lunch or dinner from The Salad Project when you work over 6 hours, • Epic team socials - from store birthday bashes to name days and company-wide events, we love a good celebration!, • Exciting career growth opportunities - we’re expanding, and we love to promote from within! Your next big step could be just around the corner

    Immediate start!
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  • Entry Level Sales
    Entry Level Sales
    28 days ago
    £1400–£2400 monthly
    Full-time
    London

    About the Role Are you ready to kickstart your career in sales and make a real difference? We’re seeking enthusiastic and driven individuals to join our fundraising team as Entry-Level Sales Representatives. In this role, you’ll learn the foundations of sales while helping to support important causes through donor engagement and outreach. Key Responsibilities • Engage with potential donors, businesses, and sponsors to generate financial support., • Build and nurture relationships with supporters through phone calls, in-person meetings, and online communication., • Deliver persuasive fundraising messages with confidence and professionalism., • Work towards team and individual fundraising goals .• Learn to research market trends and identify new opportunities to grow support .• Collaborate with marketing and events teams to enhance outreach efforts. • Keep track of conversations, pledges, and donations using CRM systems. What We’re Looking For • A strong interest in sales, fundraising, or customer-facing roles (experience is a plus, but not required)., • Great communication skills and the confidence to speak with people from all backgrounds., • Motivated, goal-oriented, and eager to learn., • Ability to work both independently and as part of a supportive team., • Passion for making a positive impact through meaningful work .• Previous experience in retail, hospitality, or volunteering is a bonus. Why Join Us? • Commission-based pay with performance-driven incentives., • Full training and mentorship provided—no sales experience needed!, • Opportunity to grow within a supportive, purpose-driven organisation., • Be part of a team that’s passionate about helping communities and creating change.If you’re energetic, people-oriented, and ready to grow your career in sales— Apply now and start making a difference!

    Immediate start!
    No experience
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  • sales
    sales
    1 month ago
    £1000–£4000 monthly
    Full-time
    London

    Now Hiring: Letting Negotiator at Life Stay Life Stay, a prominent property management company is seeking a Letting Negotiator to join our dynamic team. We are looking for an individual with a natural flair for sales, a talent for building relationships, and the ability to connect with our clients quickly and effectively. If you're a people person with great communication skills, we want you! What We Offer: Position: Letting Negotiator Salary: Competitive, starting from £1,000/month up to £4000/month based on the deals made. Benefits: Flexible working hours and a supportive team environment. Company car for top performers and monthly bonuses. Role Brief: • Engage with potential tenants to understand their needs and preferences, • Showcase properties and provide detailed information to clients, • Negotiate rental terms and close deals efficiently, • Maintain and build strong relationships with clients and tenants, • Good command of English is essential; previous experience in sales or lettings is advantageous but not necessary Ideal Candidate: • Exceptional interpersonal and communication skills, • Ability to connect with people quickly and build lasting relationships, • Strong sales skills with a client-oriented mindset, • Fluent in English, both written and verbal, • Motivated, with a flexible approach to work Why You Should Apply: Opportunity to work in flexible working hours Be part of a forward-thinking company with a supportive culture Develop your career in a role that values relationship-building and sales acumen Join us and help shape the future of property management in London. Your journey with Life Stay starts here!

    Immediate start!
    No experience
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  • Advertising account manager
    Advertising account manager
    2 months ago
    £42000–£47000 yearly
    Full-time
    London

    Company Overview: PANDA EDUCATION GROUP LTD is a London-based education technology company operating the Panda Tutor platform, an innovative online learning service designed to connect Chinese K-12 students in the UK and China with experienced British tutors. Through online tutoring, intelligent question bank technology, student community forums, and virtual university showcases, we aim to provide students with academic support, English language training, exam preparation, and long-term education guidance. As we continue to expand our presence in the online education sector and strengthen our engagement with students, parents, schools, tutors, and education partners, we are currently seeking a motivated and experienced Advertising Account Manager to join our team. This is an exciting opportunity for a creative and commercially minded professional to lead targeted advertising campaigns, support brand growth, and contribute to the development of a dynamic international education platform. Key Responsibilities: Lead advertising campaigns across digital, social media, and education-focused channels targeting Chinese students and parents. Act as the key liaison for advertising accounts, managing campaign briefs, timelines, budgets, client communications, and performance reporting to ensure smooth execution and strong results. Work closely with internal marketing, tutor recruitment, business development, and education service teams to ensure advertising strategies align with Panda Tutor’s brand values, platform services, and target audience needs. Monitor campaign performance, analyse engagement data, gather feedback from students, parents, tutors, and partners, and use insights to optimise messaging, media placement, and advertising effectiveness. Develop professional promotional materials, campaign presentations, and partnership proposals to support student acquisition, tutor recruitment, school collaborations, and long-term business growth. We Offer: Competitive salary: £42,000–£47,000 per year Join a growing London-based edtech company Work from modern Canary Wharf offices Gain experience in international education marketing Grow within a collaborative multicultural team

    Immediate start!
    No experience
    Easy apply
  • Public Relations Officer
    Public Relations Officer
    2 months ago
    £40000–£46000 yearly
    Full-time
    London

    About the Role We are seeking a Public Relations Officer to support client engagement and external communications within our IT consultancy business. This role focuses on delivering structured, research-led support to client interactions, ensuring alignment with industry standards, policy requirements, and best practices. The successful candidate will play a key role in bridging communication between clients and internal teams, contributing to high-quality service delivery and long-term client relationships. Key Responsibilities • Conduct research and analysis on regulatory frameworks, industry standards, and policy requirements relevant to IT consultancy services., • Support external communications by ensuring client interactions and materials align with applicable standards and internal policies., • Act as a liaison between clients and internal teams, providing informed guidance on service requirements and associated considerations., • Assist in preparing and coordinating client-facing documentation, including service agreements, reports, and advisory materials., • Contribute to client engagement and business development by identifying opportunities and presenting services within structured frameworks., • Prepare accurate reports on client accounts and ongoing activities, ensuring consistency, transparency, and alignment with internal standards. Requirements • Experience in research, analysis, or advisory-based roles, • Strong written and verbal communication skills, • Ability to interpret complex information and present it clearly to clients, • Experience working with structured documentation and reporting, • Professional approach to client engagement and stakeholder communication

    Immediate start!
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  • Corporate Catering Account Manager
    Corporate Catering Account Manager
    2 months ago
    £31000–£33000 yearly
    Full-time
    London

    The Salad Kitchen is seeking an organized, tech-savvy Account Manager to lead our B2B operations. You will act as the central point of contact for corporate clients and the lead administrator for our digital sales platforms, ensuring accurate menus, functional tech, and seamless communication. Responsibilities 1. Digital Platform Management • Partnerships: Own our presence on corporate and delivery platforms (Just Eat for Business, &dine, Feedr, Deliveroo, Uber Eats)., • Menu Maintenance: Manage seasonal updates, pricing, and site hours across all digital touchpoints., • Tech Troubleshooting: Perform POS updates and act as the "tech-intuitive" first line of defense for app-related hiccups. 2. Communication & Inbox Mastery • Inquiry Management: Manage the "Hello" and "Orders" inboxes with warmth, ensuring high-volume corporate orders are processed accurately., • Coordination: Liaise between corporate clients, the kitchen, and FOH teams., • Social Support: Handle customer service queries and corporate leads via Instagram. 3. Growth & Tracking • Promotions: Create and analyze the performance of discount codes and corporate promos., • Account Retention: Build relationships with corporate admins to keep us as their top-of-mind lunch choice., • Sales Reporting: Monitor corporate trends and data to identify growth opportunities and ROI. 4. Who You Are • Tech Literate: Comfortable navigating software back-ends, POS systems, and admin dashboards., • Natural Communicator: Friendly, professional, and suited for corporate client relations., • Highly Organised: Able to juggle multiple inboxes and tasks without losing your cool., • Proactive Problem Solver: A "get it done" attitude with a knack for spotting process gaps.

    Immediate start!
    No experience
    Easy apply
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