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  • Robert Walters Recruitment Agency London
    Senior Customer Service Advisor
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    Senior Customer Service Advisor
    22 hours ago
    £50000–£60000 yearly
    Full-time
    London

    As a Senior Customer Support Specialist, you will play a key role in ensuring an exceptional support experience for our clients, candidates, and internal teams. Operating remotely, you will manage complex inquiries, mentor junior support staff, and contribute to the continuous improvement of our customer service processes. This role demands strong problem-solving skills, a proactive mindset, and a deep commitment to service excellence. Key Responsibilities: -Serve as the primary escalation point for complex or high-priority support inquiries -Provide timely, professional, and solutions-oriented support across email, phone, and chat -Monitor and ensure SLA compliance and customer satisfaction targets are met -Collaborate with cross-functional teams to resolve client and candidate issues -Support onboarding and training of new support specialists -Identify trends in customer feedback and recommend process improvements -Maintain up-to-date knowledge of internal systems, processes, and recruitment operations Requirements: -3+ years of experience in a customer support or client services role, ideally in a recruitment or professional services environment -Excellent written and verbal communication skills -Strong interpersonal and problem-solving abilities -Self-motivated with the ability to work independently in a remote setting -Experience with CRM and support tools (e.g., Salesforce, Zendesk) is an advantage -High level of professionalism, empathy, and attention to detail What We Offer: -Fully remote work flexibility -Competitive salary and benefits package -Opportunities for professional development and career growth -A supportive, collaborative global team culture -Tools and resources to succeed in a virtual work environment

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  • AG properties
    Sales Assistant
    Sales Assistant
    2 days ago
    £16–£22 hourly
    Full-time
    London

    • Provisional license, full UK license or uk passport needed. We are seeking a motivated and customer-focused Sales Assistant to support our busy estate agency team. The role involves assisting sales negotiators, handling client enquiries, preparing property details, updating listings, and ensuring smooth day-to-day office operations. You will play a key role in delivering excellent customer service, coordinating viewings, and maintaining accurate records. This position is ideal for someone with strong communication skills, attention to detail, and an interest in property sales.

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  • Chillisauce Ltd
    Customer Service Executive
    Customer Service Executive
    3 days ago
    £24500 yearly
    Full-time
    London

    Job description: Are you looking for your next admin role? Do you love events? Then look no further. Chillisauce is currently looking for Customer Service Executives to work in the Customer Service Team dealing with event and activity bookings. This is a permanent role, based in Waterloo and is ideal for someone with a keen eye for detail who loves administration. The Company: Chillisauce is a high energy, dynamic and fast-growing events agency located in Waterloo. We organise package events mainly for Stag & Hen weekends that include fun and adrenaline-based activities across the UK and Europe. We book things like go-karting, quad biking, clay pigeon shooting, cocktail making, pole dancing and pampering spa days to name a few. We offer such a huge variety of events and activities to make that Hen or Stag night extra special. The Role: The Customer Service Executive will be responsible for ensuring that the events are all booked correctly with our suppliers and that our customers have a great time away without errors. You will be looking after all the administration aspects of the booking which would include confirming hotels, transfers, nightclubs, and activities. You will also be checking invoices, running reports, and solving any queries that may come up before departure. You will be utilising a variety of communication channels from email, phone, internal messaging, and online booking systems. This role is office based 5 days a week. Customer Services Team: The Customer Service team currently consists of 10 lovely people, and we are responsible for the event delivery and all administration of the business. It’s a very busy team that is dedicated to ensuring everything goes to plan. Candidate Requirements: · Excellent confident communication skills · Provide excellent customer service and a winning telephone manner · Naturally inclined to please and delight customers · A strong grasp of English language writing skills · A strong aptitude for numbers and calculating booking balances · Excellent organisation and multi-tasking skills · A strong ability to resolve all booking issues · A strong work ethic and good time management keeping · Be passionate about organising events and understand the importance of the Hen and Stag weekends · Previous successful administrative experience is essential Candidate Qualifications: The Administration Executive should be educated to a GCSE or Equivalent (Grade C or above) and ideally have at least 1 years administration experience and be used to working in a fast paced and lively environment. Employee Benefits: · Base Salary + incentives for achieving customer satisfaction targets · 20 days Holidays (increasing every year) + Bank Holidays · Lovely open plan lively office based in Waterloo · Monday to Friday 9am-5.30pm · Relaxed dress code · Opportunity to visit some of our destinations we sell · Pension arrangements · Monthly reward celebrations for delighting customers · Incentive vouchers for over performing and internal competitions To Apply: Please send CVs along with covering letter as to why you would be suitable for the role. Potential start date: 01 October 2025 Job Types: Full-time, Permanent, Office Based (Full Time) Benefits: Casual dress Company pension Employee discount Application question(s): Do you have experience dealing with customer complaints? Work authorisation: United Kingdom (required) Work Location: In person Pay: From £24,500.00 per year

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  • Crunch - #sandwich[up]rising
    Front of House Team Member
    Front of House Team Member
    5 days ago
    £12.21–£13.21 hourly
    Full-time
    London

    Crunch is looking for a friendly and organised Cashier to join our front-of-house team at our new site in Soho. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to multitask in a fast-paced environment. We're looking for someone who is very detail-oriented, enjoys engaging with customers, and takes pride in maintaining a clean and welcoming front-of-house space. Key Responsibilities: • Deliver outstanding customer service: Greet customers with a smile, take orders efficiently, and ensure a friendly and professional experience from start to finish., • Operate the till system accurately: Handle transactions, issue receipts, and manage order entries with speed and accuracy., • Pack delivery orders correctly: Prepare Deliveroo, Uber Eats, and other delivery orders with attention to detail, ensuring all items are included and packaged securely and according to company policy., • Maintain cleanliness and organisation of front-of-house: Keep counters, customer areas, and the till station clean and tidy throughout the shift., • Assist with stock for front-of-house items: Monitor takeaway packaging, napkins, and other essentials, restocking as necessary., • Communicate effectively with the kitchen team: Ensure smooth order flow and timely delivery of online orders., • Follow opening and closing procedures: Set up and close down the till area and front-of-house space according to company standards. What We Offer: • How many hours do you need? We work around you!, • Flexible working hours, • Uniform provided, • Referral bonus of £300 for recommending new team members, • Fully structured and paid training provided, • Free meals while you’re on shift!, • Opportunity to grow within the company – we’re opening new sites soon! Requirements: • Previous experience in a customer-facing role (preferred), • Great communication and interpersonal skills, • Attention to detail, especially when packing orders, • Comfortable working with tills and handling transactions, • Positive and proactive attitude, • Able to stay calm under pressure and multitask efficiently, • Basic understanding of food hygiene and safety practices We are looking forward to hearing from you 🥪🤟🏼

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  • Chango Empanadas
    Team Member
    Team Member
    7 days ago
    £12.21 hourly
    Part-time
    London

    Join Our Chango Family! 🍽️✨ Are you ready to be part of something deliciously special? At Chango, we're all about sharing the magic of Argentinean empanadas—and we do it with heart, passion, and a multicultural team that feels like family. We are on the hunt for enthusiastic, energetic, and friendly individuals to join us at our shop in Bank as: Empanada Maestro (Part-Time) As a Chango Empanada Maestro, you’ll be the warm, welcoming face of our brand. You’ll be serving up piping hot empanadas, taking orders with a smile, and creating memorable moments for our customers. What you'll be doing: • Heating and serving our famous empanadas 🌟, • Taking orders and handling payments with care, • Creating a friendly, inviting space for our guests, • Keeping the shop spotless and hygienic, • Being a team player and multitasking like a pro What we're looking for: • Exceptional customer service skills, • A proactive, can-do attitude, • Someone punctual, reliable, and committed, • A love for cleanliness and food safety, • Flexibility to work during shop hours And most importantly… a passion for empanadas! 🥟❤️ Job details: • Job Type: Part-time, • Hours: 20-30 hours/week, • Shifts: Monday to Sunday, 10:30AM – 8:30PM, • Pay: from £12.21/hour If you're looking to work in a fun, flavourful environment and be part of a growing team, we’d love to meet you. Come join the Chango adventure—where every empanada tells a story.

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  • Independent Travel Agent
    Travel Agent
    Travel Agent
    21 days ago
    Full-time
    London

    Do you love travel and helping others plan their dream vacations? We are looking for motivated individuals to become Independent Travel Agents working from the comfort of your own home. As a self-employed travel agent, you'll have the flexibility to run your own business, earn commissions, and take advantage of exclusive industry perks — including discounted travel, agent-only rates, free upgrades, and more. What You’ll Do: • Book travel for clients including flights, hotels, cruises, packages, and more, • Promote your services through social media and other platforms to attract clients, • Use your own agent portal to manage bookings, access deals, and track commissions, • Complete mandatory travel agent training and certification, • Stay up-to-date with the latest travel trends, supplier offers, and promotions, • Book travel for yourself at discounted agent rates Perks & Benefits: • Earn up to 40% commission per booking, • Access to exclusive travel agent deals and upgrades, • ATOL & ABTA protected, • No experience required – full training provided, • Work from home with complete flexibility, • Book your own travel at special agent rates, • Personal travel agent portal provided, • Supportive community and ongoing training opportunities Requirements: • Must be 18 years or older, • Must be willing to pay for start up fee of £156, • Must be willing to pay monthly fee to keep travel agent licenses (ABTA & ATOL) both of which are paid directly to the company., • Must complete and pass mandatory travel agent training, • Strong communication and customer service skills, • Self-motivated and willing to put in the work to grow your client base, • Comfortable using social media to promote your services, • A reliable internet connection and a computer or smartphone Important Notes: This is a commission-only position Most agents secure their first booking within the first week with effort and focus This role is perfect for individuals seeking a side hustle or a new career in travel Success requires dedication, consistency, and excellent customer service Apply now and start your journey as a Travel Agent — get paid to book travel and explore the world!

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  • S E DRY CLEANING
    Customer service/packing
    Customer service/packing
    23 days ago
    Full-time
    London

    Customer service for a busy dry cleaning shop role will include taking customers details checking garments and tagging, sorting and packing customers clothes Ideally you will have experience in a dry cleaning environment

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  • Swiftacc Limited
    Accounts Manager
    Accounts Manager
    2 months ago
    £25000–£35000 yearly
    Full-time
    Barking

    We are looking for the individual who is expert in the following. Prepare financial statements for small Limited Companies under FRS102a & FRS105, including a full working paper file for manager and partner review Prepare both corporation and personal tax computations Preparing and submitting VAT returns General bookkeeping duties Address ad hoc HMRC and client queries Support other members of staff as required

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