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We are looking for individuals with experience of using school MIS systems in a Welsh education context for example teachers, exams officers, timetablers, data managers, or local authority officers who are seeking a career change.

As a highly motivated Customer Success Manager, you will be responsible for delivering a best‑in‑class customer experience for our search, merchandising, and personalisation solutions. Proven experience in a Customer Success or Account Management role within a SaaS environment, with demonstrated

Remote, flexible work environment with a high-performance culture.

Our success is defined by the success of our customers — we’re looking to bring on mission oriented Customer Success managers, in London, to help our customers successfully embark on their climate journeys. Our Customer Success Managers (CSMs) own the relationship with our customers, helping the

Advocate for the customers by representing customer feedback internally to improve customer satisfaction and success on the platform. Internally you will represent the voice of the customer and partner with cross‑functional teams to ensure that we consistently deliver success to our customers. Col

A progressive SaaS company in London is seeking a Senior Customer Success Manager. The ideal candidate has over 3 years in Customer Success within a B2B SaaS environment and strong knowledge of data platforms. You will ensure seamless customer onboarding, drive adoption, and identify growth opportun

Customer Success Managers proactively ensure customers achieve outcomes and continuously use the solution effectively. You will lead a team of Customer Success Managers (CSMs), ensuring customers achieve measurable business outcomes while maximizing consumption, renewal, and expansion, and you will

The Tasker Success Manager plays a critical role in onboarding Taskers seamlessly, nurturing them, ensuring that they are fully utilized and retained, and building satisfaction with the platform. Proficient with BI, Google Workspace, and customer success tools. The Tasker Success team helps Taskers

A leading EV solutions provider in Greater London is seeking an experienced Customer Success Manager for Europe. The ideal candidate will have over 5 years of experience in customer success within a B2B SaaS environment, equipped with strong data discipline and an enterprise customer mindset. The ro

A global SaaS workforce management company is seeking a Customer Success Manager to manage Small Business customers. This role focuses on driving product adoption and ensuring customer success through proactive engagement and internal collaboration. Candidates should have 2+ years of B2B customer-fa

Enterprise Customer Success Manager - Strategic Accounts. We're working with a leading global customer reviews and insights platform that helps brands build trust, improve customer experiences, and drive growth through verified feedback and data-driven insights. Collaborate with Sales, Product, and

A leading technology firm is seeking a dedicated Customer Success Manager in Greater London to oversee post-sales customer health and enhance service delivery. Your responsibilities will include conducting service reviews, ensuring SLA compliance, and managing customer escalations. You should have a

For more complex pilots and structured evaluations, you’ll work alongside the Revenue team, bringing a Customer Success perspective on onboarding risk and helping define what success looks like before contracts are finalised. We’re looking for a Customer Success Manager to join our team. Custome

We’re hiring a Customer Success Manager to own the post-launch relationship with our enterprise customers and ensure they adopt, scale, and renew year after year. Strong use of structured customer success frameworks (success plans, health scoring, QBRs). Join us as a Customer Success Manager (Nort

A dynamic proptech startup is seeking a Customer Support/Success Manager to join their team. This role offers a unique opportunity to influence the customer success processes within a high-growth environment.

Customer Support/Success Manager. As our next customer success hire, you will provide direct support to estate agents, buyers, and sellers while shaping our service strategy. Unrivaled autonomy to build customer success processes from the ground up alongside a founding team of experts from Coutts, N

As a Customer Success Manager, your role is to ensure our clients maximize the power of our AI-first, tech-driven platform to protect their brand, engage with audiences in real time, and scale their social strategy efficiently. Feedback Loop: Act as the voice of the customer within the company, rela

Join Anthropic’s Customer Success team as an EMEA Based Customer Success Manager supporting our Beneficial Deployments initiatives. Customer Success Manager, Beneficial Deployments, EMEA. Customer Success, Consulting, Solutions Architect, Solutions/ Functional Consultant, Success Engineer or simil

The Senior Customer Success Manager (CSM) – Service owns the strategic technical relationship with Sprinklr’s enterprise customers in customer service, CX, and contact center operations. Ensure successful post‑launch optimization and iterative value unlock through structured success plans and

We are looking for an experienced customer success person to join our team as a Customer Success Manager on the Enterprise Team. Our success is defined by our customers' success. Work independently to deliver a “consultant” perspective in all customer interactions - creating customized success p

You know how to curate plans for customers that drive successful deployment, user adoption as well as being able to demonstrate in a tangible way to your customer portfolio ongoing health, the ROI value they are achieving by using Board and be a trusted advisor to them. Board is looking for a dynami

A leading digital recruitment agency is looking for a Customer Success Manager to enhance client relationships across its portfolio. This role requires a background in paid media or digital marketing, focusing on driving platform adoption and providing exceptional customer support.

Prior experience in a Customer Success Manager role within SaaS, legal tech, or contract management industries. We are looking for a Customer Success Manager who focuses on implementation, to work directly with our clients, ensuring they fully leverage Avvoka's platform to meet their business needs.

Are you a visionary Customer Success professional with a passion for cutting-edge AI? Do you thrive on empowering customers to unlock transformative value from innovative technology? Optimizely is seeking a dynamic and experienced Senior Customer Success Manager to join our pioneering Opal team. Cus

A growing financial technology firm in the UK is seeking a Customer Success Team Lead to manage a team ensuring smooth onboarding for established SMEs. Responsibilities include team management, customer engagement, and continuous improvement of customer experience. The ideal candidate will excel in

We are looking for a driven and customer‑centric Customer Success Manager to help our customers adopt, optimize, and realize maximum value from our SaaS platform. Customer Success, onboarding, support, or operations in a SaaS environment. Proficiency with CRM systems, automation tools, and (ideall

A fast-growing startup in London is looking for a Customer Success Manager to drive post-launch engagement for enterprise clients. The ideal candidate will have 5-10+ years in Customer Success in SaaS, managing renewals and upsells effectively. Key responsibilities include owning customer relationsh

Customer Success Manager - Mid Market and SMB. Proven success closing/retaining SMB and Mid-Market SaaS deals. Skilled in consultative selling and uncovering customer challenges.

The Customer Success Manager (CSM) helps Spacewell customers realize measurable value from our Workplace, Energy, Asset, and Maintenance solutions, driving retention, expansion, and advocacy across our full portfolio. As a Customer Success Manager, you are the strategic partner for a portfolio of B2

The successful candidate will ensure exceptional service by developing long-term relationships with property managers and identifying upselling opportunities. A recruiting firm is seeking a highly organised Bookings & Account Manager to oversee client relationships and manage service bookings in the

Mentor a team of 2 Customer Success Managers (CSMs) in the UK, providing guidance and support to achieve regional goals. Take ownership of renewals, upsell and cross-sells across the UK Customer Success function. Customer-focused, solution-oriented, showing a do-anything attitude for delighting cust

A fintech solutions provider in London is looking for an experienced Enterprise Customer Success Manager to drive the success of enterprise customers. The ideal candidate will have a strong background in customer success within SaaS environments, excellent communication skills, and a proven track re

The successful candidate will join a vibrant and commercially successful business. Gain a deep understanding of each customer’s needs to ensure their critical success factors are met. Foster and enhance our key/strategic client relationships so that customer satisfaction, growth, revenue and reten

The role of Customer Success Manager (CSM)istheprimary point of contact, relationship owner, and internal advocate for XR’s enterprise Brands. Minimum3years’ experience in a B2B/Enterprise Customer Successor5 years of experience managing large client accounts, preferably in the advertising space

Enablement: Complete revenue org onboarding enablement, role specific enablement, SailPoint certifications, and all assigned compliance / security tasks + Shadowing: Shadow CSMs on customer meetings + Portfolio: Review your assigned customer portfolio, familiarise yourself with the customer succes

A leading technology company in the United Kingdom seeks a Customer Success Manager to drive customer engagement and platform adoption. Responsibilities include developing strategic plans to ensure customer success and leveraging technical knowledge to address challenges. The ideal candidate will ha

My leading FinTech client are looking for a talented and motivated individual with gravitas to take ownership of Customer Success for the EMEA Region. If you are looking to be a key contributor in a global team and own Customer Success across EMEA then apply here.

In this pivotal role, the Customer Success Manager will be at the forefront of our client‑centric approach, working closely with our customers to understand their unique needs and objectives in the gambling and payments industry. Strong trackิดต่อ of driving customer success, retention,

Participate in special projects to improve the customer success playbooks or introduce new customer success activities. Our Customer Success team has been crucial in driving a high level of customer satisfaction and securing our Market Leader status on G2 for 5 consecutive years. Customer-driven per

There, you’ll find answers on topics such as AI at Juro, who’s in the Customer Success team today, how we’re different from other early‑stage companies, the interview process, benefits and more. Josephine Hanschke, Director of Customer Success. You’d rather stick to strictly remote, asynch

This Customer Success Manager is different: you’ll be on‑site in our central London workspace, to collaborate closely with our founder/CEO, Product Manager, and Growth Lead. Join us as our first Customer Success Manager and help charities unlock financial freedom! 🚀. Customer Success, Account

As a Customer Success Specialist, youll be responsible for onboarding new clients, providing product training, resolving customer issues, and ensuring long-term satisfaction. As part of the Customer Success team, you9ll play a vital role in ensuring clients receive the guidance and support they need

A leading AI search company in London is seeking a Senior Customer Success Manager. Candidates should have 2-3 years of experience in customer success and be adept at relationship management. This position offers flexibility in work arrangements, encouraging team members to work remotely or in-offic

A leading subscription platform provider is looking for a Senior Customer Success Manager to support its EMEA merchants from its London office.

Customer Success Manager based in London. Customer Success or Account Management. You will be a strategic partner to global funds and asset managers, overseeing the post-sales lifecycle.

To ensure your application has the best opportunity of success, your CV could cover the below measures of success with quantifiable results (e. Build strong stakeholder relationships by understanding what “success” means for each customer and how we’ll measure it. You’ll join a Customer Succ

A leading investment technology firm in Greater London is seeking a Customer Success Manager to own the delivery of their platform.

Senior Customer Success Manager (Advisory Focus). Senior Customer Success Manager (Advisory Focus). We are seeking a Senior Customer Success Manager to support and grow relationships across large, complex advisory organisations, particularly the Big Four (Deloitte, KPMG, PwC, EY).