Trabajos customer support engineer en , London - Page 2Crear alertas

The Engineering Lead forms an integral part of the ISS Livv maintenance service delivery. The role is the primary interface between Key Account Network and the Livv business. You will direct, deliver and lead the operations and maintenance service delivery across the Livv client, ensuring effective implementation of maintenance activities to provide safe, compliant and productive Livv workplaces - driving satisfaction and profitability. The role includes leading the engineering on site and supervising contractors in accordance with the organisations policies and procedures, which will encompass hiring, training and delivering staff appraisals. You will be involved in planning, assigning and directing work and addressing feedback. Experience & Traits • Practitioner experience of Technical Services in a building services environment - preferably in integrated facilities management within Corporate environment, • Vocational Education in Electrical/Mechanical Engineering or equivalent (In this section we include country specific qualifications), • In-country Chartered/Registered/Licensed Engineer. (In this section we include country specific licenses), • Strong knowledge of Work Order Control procedures and Computerised Maintenance Management Systems, • Experience with subcontractor and vendor contract management, • Experience with managing key performance indicators, • Experience with capacity planning and reporting, • Able to use hand tools, test equipment, and knowledge of maintenance shop practices with previous experience at the Journeyman level (Electrical and Mechanical Equipment systems), • Strong Microsoft Office suite skills and knowledge of ISS platforms e.g. FMS / Insight / Coupa, • Passion for workplace experience and service delivery., • Knowledge of mathematical concepts such as probability and statistical inference, and fundamentals of algebra, • Able to read, analyse, write procedure manuals, and interpret general business periodicals, journals, technical, procedures, or governmental regulations, • Ability to effectively communicate – in person / phone / email / message, • Experience of High Risk Activities and evidence of Safe Systems of Work training., • Ability to explore a situation, assess and offer different options to formulate a plan that meets or exceeds objectives and expectations., • Ensuring client sites are safe, compliant and with evidence that documentation is up to date and that teams comply with internal standards and external regulations., • Central point of contact to coordinate site / client / ISS stakeholder requests in line with local needs., • Receiving, logging, allocating and tracking reactive works requests using Maximo – communicating closely with all stakeholders – prioritising against both client and business needs to ensure KPIs are met., • Ensuring Operations & Maintenance Documents of Drawings, O&M manuals, Site Operators Manual, etc. are up to date and neatly stored and readily retrievable, • Reviewing, editing and maintaining SOPS/MOPS/EOPS as appropriate for site operations, • Understanding client operations rules for each Livv client workplace under care and as provided by the Account Manager – ensuring this is communicated to contractors., • Performing supervisory functions common to a facility maintenance and utility plant operations organisation, • Making task assignments as needed for Work Tickets and Preventative Maintenance Work Orders for the O&M Team, • Maintaining and updating PPM tracker for all Livv sites – chasing missing PPMs., • Supporting the creation and implementation of local compliance frameworks in line with client requirements., • Optimised scheduling of planned works / subcontractors (where required) to minimise costs and prevent operational delays, • Overseeing WIP to ensure timely, accurate and margin enhancing performance., • Close management of subcontractors, inc. negotiating quotations, raising, receipting POs and permit support., • Directing, engaging and managing relevant stakeholders – inc. NRM, Helpdesk and specialist subcontractors., • Mobilisation support, inc. setting-up logbooks / loading of assets / relaying access requirements to Helpdesk., • Regularly reviewing and auditing asset lists and PPM planners in line with customer needs., • Providing regular reporting to stakeholders, ie, statutory compliance and PPMs., • Supporting with tender opportunities for new customers to create optimised operational solutions., • Reviewing and evaluating performance and ensure quality standards are being met, • Work with stakeholders to ensure efficient utilisation of colleagues and supply partner, • Within spaces provided, maintain effective storage and inventory of; spare parts, tools, and service equipment in a neat and orderly manner, • Coordinate with contractors and vendors as needed for the effective and safe accomplishment of maintenance and project work; This task is to see that contractors and vendors may safely arrive on site, access the facilities properly, be escorted to their work areas, and other safety precautions, with work teams debriefed and safely escorted off site., • Provide data for reports as required and other status reports, equipment evaluations or scope of work for outside contractors as needed, • Provide or direct equipment and system operational modifications, such as critical switching, lockout/Tagout, and safe working area set up so that specialty subcontractors may perform assigned or contracted duties while minimising risk to workers, • Assist in obtaining and evaluating subcontractor and vendor quotes, for site or facility projects., • Assist Site Lead by ensuring all assigned employees are aware of and comply with Company, government and client policies, procedures, and regulations, • Available for 24/7 work and emergency corrective maintenance/action activities, • Comply with all Group, and HSEQ requirements and programs, as provided

FIELD SERVICE ENGINEER Locations - Wembley, Croydon, Dartford, Enfield We have an exciting opportunity for a Field Service Engineer to join our team to install and provide technical support to our coffee, vending and water equipment to the standard required by our clients. This is a great opportunity for a customer focused individual to join a fast-growing coffee, water, and vending company. Responsibilities - Technical Service Support • Completing machine filters/de-scales, • Working closely with the service desk daily, • Managing and recording service response to machine breakdowns and ensuring KPI's and standards are met or exceeded, • Carrying out any necessary repairs or services and reporting any major faults to ensure that all machines are always in good working order, • Using Vend Manager on smartphone to respond to service calls and complete calls & service reports, • Completing all necessary book/paperwork to Company standards, • Installing machines with other engineer(s) and/or sub-contractors where appropriate, • Installing coin mechanisms and card readers, • Registering all equipment on Vend Manager and/or other relevant software, • Evoca snack/cold drinks vending machines and tabletop/floor standing drinks machines, • Coffetek tabletop/floor standing drinks machine range, • Cimbali coffee machine range: S15/ S20/ S30, • WMF coffee machine range: 1100s/1500s/5000s/9000s, • Borg & Overstrom water coolers, • Full UK driving licence - ESSENTIAL no more than 6 points NO DD or DR related offences*, • DBS Certificate - ESSENTIAL for this role due to our clients from Schools, Hospitals, Healthcare providers etc, • 2-3 years' experience as a field service engineer, • Excellent customer service skills, • Strong external and internal communication skills, • Live locally to Greater London, • Experience with Evoca, Coffetek and fresh milk coffee equipment as well as Vend Manager or a similar vend management system (Preferred), • Applicants will be required to drive a company vehicle so must hold a full clean UK driving licence. Salary & Benefits • Competitive basic annual salary of £32K+, • 4 weeks (20 days) paid holiday which increases year on year, • Company van, • Full expense reimbursement, • Company phone with vend management software Please also regster online with hrgo.co.uk

Pre-Sales Network Engineer – Remote - £90k - 120k + 20% bonus + car allowance + extensive benefits package (SC cleared) Our client is at the forefront of digital transformation, supporting the world’s most essential organisations through their most complex digital challenges. By providing visibility and insight at an unparalleled scale they help clients solve problems faster, secure what matters, and drive continuous innovation across their digital ecosystems. We are now seeking a Pre-Sales Network Engineer to support the growth of UK public sector accounts. This is a remote, client-facing role for a highly technical and experienced presales professional with a strong Government/Public Sector background and current SC clearance. As Sales Engineer, you will play a vital role in driving revenue by delivering technical presales support, demonstrating product value, and shaping best-fit solutions. Reporting to the Regional Sales Director, you will act as a trusted advisor for public sector clients and internal stakeholders. Responsibilities include: • Leading technical discovery and supporting the full sales cycle, • Differentiating solutions from competitors using compelling value stories, • Acting as a technical expert across integrators, service providers, and Government, • Partnering with product and engineering to influence roadmaps and relay market feedback, • Contributing to technical documentation, RFPs, and whitepapers, • Building strong customer relationships and identifying upsell opportunities, • Representing customer needs internally and advocating for technical alignment, • Participating in industry events, speaking engagements, and strategic initiatives, • 5+ years’ experience in IT, with at least 2 years in presales, network engineering, or technical support, • Demonstrable success supporting UK Government or public sector clients, • Ability to translate technical challenges into clear commercial value, • Confident at C-Suite Level and able to hold customer meetings onsite, • Cisco routing, switching, gateways, and applications, • TCP/IP, SNMP, Netflow, VoIP, • LAN/WAN topologies (MPLS, Frame Relay, ATM), • Security concepts and network infrastructure design, • Network performance and fault/alert management, • Operating systems – Linux, Windows, • Cloud and virtualisation technologies – SDN/NFV, Public/Private Cloud, • Performance tools – HP/OV, Tivoli, EMC SMARTS, ArcSight, • Relevant certifications – CCNA, CCNP, CCIE, • Formal presales training (e.g. Sandler, Siebel, Afterburner), • Exposure to packet analysis, troubleshooting., • Degree in Computer Science, Software Engineering, or equivalent technical military training, • MBA or relevant business/leadership qualification, • Knowledge of products such as Arbor, Radwhere, Riverbed, A10, ExtraHop, • Experience authoring whitepapers, contributing to product strategy, • Familiarity with security audits, RFP/RFI responses, • Exposure to security analytics tools and techniques, such as log analysis, anomaly detection, or traffic monitoring, with an interest in developing stronger skills., • Understanding of full packet capture and analysis concepts, or hands-on experience with tools like Wireshark, Zeek, or similar platforms., • Awareness of cybersecurity frameworks and best practices (e.g., NIST, ISO 27001) and how they apply to network assurance. Keywords – network, networking, network engineer, principle engineer, principle network engineer, cybersecurity, software engineer, Wireshark, Zeek, RFP/RFI, Arbor, Radwhere, Riverbed, A10, ExtraHop, TCP/IP, SNMP, Netflow, VoIP, CCNA, CCNP, CCIE, SC clearance, security clearance, pre-sales, presales, sales engineer, network sales engineer, remote, homebased

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed!If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running.What you'll be doing: • Driving your own Hotpoint van to customer appointments, • Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines, • Providing top-notch customer service, • Managing your tools and spare parts stock We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: • Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info, • Shadowing - Join an experienced engineer on the road to see the job in action, • Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough, • On-the-Job Learning (6 - 9 months) - Build your skills with real customers We're looking for people who are: • Passionate about customer service, • Interested in electrics, mechanics, or hands-on problem-solving, • Hold a full UK manual driving licence, • Physically fit - able to move and lift appliances, • Eligible to work in the UK, • Pay: £29,367 - £30,512 per year (daily rate equivalent via umbrella company), • Bonuses: Commission + overtime opportunities, • Vehicle: Fully equipped company van + fuel card, • Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent, • Learn from the best with industry-leading training, • Join a globally respected brand trusted by millions, • Enjoy a secure career path with opportunities to grow This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact the academy team!

About the Role We are seeking a hands-on UAV Prototyping Engineer to join an advanced engineering team developing next-generation drone systems. This role covers the full product lifecycle — from concept design through to prototyping, testing, and production — in a fast-paced, R&D-driven environment. Key Responsibilities • Design and develop UAV systems from initial concept to production, • Build, test, and iterate drone prototypes, • Contribute to design for manufacture and component selection, • Support field testing, customer trials, and product validation, • Collaborate with multidisciplinary teams across engineering and production, • Lead or contribute to design and development projectsSkills & ExperienceEssential, • 3–5 years’ experience with multi-rotor UAV platforms, • Strong understanding of:, • UAV electronics and propulsion, • communication protocols and RF systems, • Hands-on experience with UAV build and prototyping, • Proficiency in CAD/CAM tools (e.g. SolidWorks or Fusion 360), • Experience reading and producing engineering drawingsDesirable, • Experience with flight systems (e.g. Ardupilot, Pixhawk, Betaflight), • PCB or electronics design experience, • 3D printing or rapid prototyping capability, • Drone pilot certification (A2 CofC / GVC), • Strong problem-solving mindset and attention to detail

Infrastructure Engineer (L2 / L3) London | Hybrid Working £35,000–£45,000 + Benefits We’re currently partnering with a growing Managed Services Provider that supports over 100 businesses and 5,000+ users across the creative and professional services sectors. Due to continued growth, they’re looking to hire an experienced Infrastructure Engineer (Level 2 / Level 3) to join their technical operations team. This is an excellent opportunity for an engineer who enjoys a mix of escalations, infrastructure support, cloud technologies, and project delivery within a fast-paced MSP environment. The Role You’ll work across a broad client base, supporting and improving modern IT environments while acting as a key escalation point for complex technical issues. The position offers exposure to infrastructure projects, Microsoft cloud technologies, virtualisation, and client-facing engineering work. Key Responsibilities • Providing 2nd / 3rd line technical support across client environments, • Acting as an escalation point for infrastructure and networking issues, • Supporting and maintaining:, • Windows Server environments, • Active Directory, • Hyper-V infrastructure, • Microsoft 365, • Managing backup and disaster recovery solutions including Veeam, • Assisting with infrastructure projects including:, • Migrations, • Upgrades, • Virtualisation deployments, • Cloud implementations, • Supporting technologies such as:, • Intune, • Teams, • Mimecast, • Working directly with clients both remotely and onsiteSkills & Experience Required, • Previous experience within an IT Support, Infrastructure Engineer, or MSP environment, • Strong knowledge of:, • Windows Server, • Active Directory, • DNS / DHCP, • Group Policy, • Good understanding of networking fundamentals, • Experience with Microsoft 365 and modern endpoint management, • Exposure to Hyper-V and backup technologies, • Strong troubleshooting and customer service skills, • A proactive and collaborative approach to supportWhat’s on Offer, • Hybrid working model, • Modern London office environment, • Clear progression opportunities into senior infrastructure or project-focused roles, • Funded training and certifications, • Supportive technical culture with exposure to the latest technologies By applying for this role, you consent to us processing your personal data for recruitment purposes in line with our Privacy Policy. Your information will only be shared with relevant hiring clients and will never be passed to third parties without your consent. You may request removal of your data at any time

Mobile Multi-Skilled Engineer (Air Conditioning Focus) - £37,000- £45,000 - South London • £37,000-£45,000 per annum (depending on experience), • Covering Greater London, and the South, • Full Time Permanent, • Van, fuel card, phone, work wear An established M&E service company, operating across London, Greater London, and the South of England, is looking for a Multi-Skilled A/C Engineer to join their team. The role involves providing expert installation, maintenance, and technical support to a diverse range of commercial clients. Mobile Multi-Skilled Engineer (Air Conditioning Focus) Role and Responsibilities: As a Mobile Multi-Skilled A/C Engineer, you will work on a range of commercial M&E systems, including: • Gas and oil-fired boilers, • Pumps and pipework systems, • Air handling units and valves (manual and actuated), • Chillers, split A/C, and VRV/VRF systems Mobile Multi-Skilled Engineer (Air Conditioning Focus) Skills and Experience • Minimum Level 2 F Gas qualification, • At least 5 years’ relevant experience, • Strong fault-finding and problem-solving skills, • Experience in both service and installation work, • Ability to work independently and as part of a small team, • Excellent written and verbal communication skills, • Self-motivated with a flexible approach to tasks, • Computer literate and customer-facing experience, • Knowledge of chillers and M&E building services is advantageous, • Willingness to develop skills further Get Staff acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers Please note that if you have not been contacted within 7 days, your application for this position has been unsuccessful.

HVAC Engineer (Progression to Business Development Manager) Greater London, England £50,000 - £60,000 (OTE £75k) + Training + Progression + Overtime + Bonus + Pension + Company Car + Fuel Card + Remote Role Are you a Mechanical/Electrical/HVAC Engineer or similar, coming from a background within the HVAC/Ventilation/MEP/Industrial/Building Services background or a related field, looking to take the next step in your career by moving into a Technical Sales/Business Development role or a similar position, looking to join a rapidly growing company, recognised as leaders within the ventilation industry for nearly 50 years? Do you want to become a key member in a team of highly skilled sector specialists, joining a well-established, respected company, going from strength to strength within the Ventilation industry, recognised for their premium service and high-quality workmanship in every project they undertake? On offer for the successful Mechanical/ElectricalHVAC Engineer or similar is the exciting opportunity to join a well-respected, highly impressive company, offering not only scalable career progression opportunities into a Business Development Manager role, but also best-in-class training and development opportunities. Presenting itself is the opportunity to join a close-knit, family run company, revered for both their premium products, service, and workmanship in very project they complete. In this role, the successful Mechanical/Electrical/HVAC Engineer or similar will move into a Buisness Development Manager, becoming responsible for the generation of new business leads, as well as the maintenance of pre-existing customers and the revitalisation of historic relationships. You will do this through a mixture of both cold calling as well as researching both current and past projects, connecting with key contacts. In addition, you will be required to attend site visits on a regular basis, including rare visits to Ireland as and when required. On top of this, you will be responsible for supporting the wider needs of the business and its growth through a mixture of both outreach and market insight activities. Finally, you will be responsible for keeping accurate documentation of leads generated, business won, successful sales etc, alongside keeping records up to date. The ideal Mechanical/Electrical/HVAC Engineer or similar will come from a background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field as well as having a desire to step into a Business Development/Sales/Regional Sales Manager role or an associated position. Finally, you will have strong organisational, communicational and analytical skills, with the ability to work both as part of a team as well as autonomously. The Role: • Support the growth of the business with both outreach and market insight activities, • Generation of new business leads, • Background within the HVAC/Ventilation/MEP/Industrial/Building Services sector or a related field, • Previous working experience within a Business Development/Sales/Regional Sales Manager role or an associated position Keywords: Business, Business Development, Sales, Regional Sales, Cold Calling, Lead Generation, HVAC, Ventilation, MEP, Building Services, Industrial, Training, progression, Bonus, London, Greater London, England, remote If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The offered remuneration will be dependent on the extent of your experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website

Machine Learning Engineer £700-750/day overall assignment rate to umbrella Fully remote 6 month initial Apply today to join a forward-thinking, tech-driven FTSE 100 organisation using data science and AI to enhance customer experience, optimise supply chains and drive sustainable growth. With 40% of sales from sustainable products, this is a company that combines scale, innovation and purpose. As a Machine Learning Engineer, you'll help maintain the stability and performance of core data and ML systems across Europe. This technical engineering role focuses on reliability, optimisation and critical fixes, ideal if you excel at investigating and debugging complex data flows and ML issues in live production environments. We're looking for individuals with: • Experience: Proven background as a Machine Learning Engineer., • Technical Skills: Strong in SQL and Python (Pandas, Scikit-learn, Jupyter, Matplotlib)., • Data transformation & manipulation: experience with Airflow, DBT and Kubeflow, • Cloud: Experience with GCP and Vertex AI (developing ML services)., • Expertise: Solid understanding of computer science fundamentals and time-series forecasting., • Machine Learning: Strong grasp of ML and deep learning algorithms (e.g. Logistic Regression, Random Forest, XGBoost, BERT, LSTM, NLP, Transfer Learning). Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome applications from people of all backgrounds and perspectives. Our success is driven by our people, united by the spirit of partnership to deliver the best resourcing solutions for our clients. If you need any help or adjustments during the recruitment process for any reason, please let us know when you apply or talk to the recruiters directly so we can support you.

Mechanical Engineer for Power Transformer/Shunt Reactor The mechanical engineer will be responsible for mechanical design and engineering support related to power transformer and associated structures. The role includes reviewing mechanical specifications, preparing mechanical drawings, and supporting engineering activities during project execution. Responsibilities • Review customer mechanical specifi... ZIPC1_UKTJ

CHP Engineer South East England Up to £45,000 DOE + Overtime + Company Benefits LTek Recruitment are currently recruiting for an experienced CHP Engineer to join a growing and well-established business covering the South East. This is an excellent opportunity for an engineer with experience working on Combined Heat & Power systems, gas engines, or related power generation equipment who is looking for a stable role with strong earning potential and progression opportunities. The Role As a CHP Engineer, you will be responsible for the service, maintenance, fault finding, and repair of CHP units across a range of commercial and industrial customer sites. Key Responsibilities: • Servicing and maintaining CHP systems and associated equipment, • Diagnosing electrical and mechanical faults, • Carrying out planned preventative maintenance and breakdown repairs, • Working on gas engines and power generation equipment, • Completing service documentation and reports, • Providing excellent customer support on site, • Ensuring all work is completed safely and in line with industry standards, • Participating in an on-call rota where requiredRequirements, • Previous experience working as a CHP Engineer or similar, • Strong mechanical and electrical fault-finding skills, • Experience with gas engines, generators, or power generation equipment, • Relevant engineering qualifications desirable, • Full UK driving licence, • Ability to work independently and manage workloads effectively, • Strong communication and customer-facing skillsWhat’s on Offer, • Salary up to £45,000 DOE, • Overtime opportunities, • Company vehicle, • Pension scheme, • Training and development opportunities, • Career progression within a growing business

Start Your Career as a Trainee Field Service Engineer with Hotpoint Are you ready to launch a hands-on career with one of the UK's most trusted appliance brands? Hotpoint is offering an exciting opportunity to train and qualify as a Trainee Field Service Engineer. No experience? No problem - we'll give you all the training you need to succeed! If you enjoy fixing things, love working with your hands, and want a job where every day is different, this could be the perfect fit for you. About the Role As a Trainee Field Service Engineer, you'll be out on the road, visiting customers' homes to diagnose and repair household appliances. You'll be the friendly face of Hotpoint, helping people get their appliances back up and running. What you'll be doing: • Driving your own Hotpoint van to customer appointments, • Diagnosing and repairing appliances like tumble dryers, electrical cookers, washing machines, • Providing top-notch customer service, • Managing your tools and spare parts stock We'll fully support you from day one with a blend of classroom learning, hands-on experience, and on-the-job training: • Welcome Induction (2 days) - Meet your team, collect your equipment, and learn key safety info, • Shadowing - Join an experienced engineer on the road to see the job in action, • Phase 1 Training (2 weeks) - Technical training at our specialist centre in Peterborough, • On-the-Job Learning (6 - 9 months) - Build your skills with real customers We're looking for people who are: • Passionate about customer service, • Interested in electrics, mechanics, or hands-on problem-solving, • Hold a full UK manual driving licence, • Physically fit - able to move and lift appliances, • Eligible to work in the UK, • Pay: £29,367 - £30,512 per year (daily rate equivalent via umbrella company), • Bonuses: Commission + overtime opportunities, • Vehicle: Fully equipped company van + fuel card, • Time Off: 20 days holiday + bank holidays increasing to 25 days once permanent, • Learn from the best with industry-leading training, • Join a globally respected brand trusted by millions, • Enjoy a secure career path with opportunities to grow This is more than just a job - it's the start of a long-term career where you'll learn new skills, meet great people, and be proud of what you do. Hit Apply and take the first step to becoming a fully qualified Field Service Engineer with Hotpoint. For further information please contact the academy team!

Network & Wireless Support Engineer Central London (Hybrid / Field-Based) Salary: circa £50,000 plus benefits A leading provider of WiFi, high-speed internet and workspace management software to over 10,000 clients across the UK. Reliable connectivity and smart building technology are mission-critical to their success-so they rely on my client to deliver exceptional service and keep their operations running smoothly. The Role We're looking for an experienced Network & Wireless Support Engineer to visit my clients London-based customers. This is a field-focused role, where you'll spend much of your time on-site delivering support and installations, alongside remote working from home or our London office. You'll be part of a highly skilled team and will play a key role in delivering a premium, customer-facing technical service. Key Responsibilities Support & Incident Management • Take ownership of on-site fault tickets from diagnosis through to resolution, • Work closely with escalation teams when required, • Carry out on-site installations alongside project leads, • Perform testing, validation, and quality assurance, • Act as a senior point of expertise for wireless technologies, • Support and mentor other engineers, • Support helpdesk tickets when not on-site, • Proven experience supporting commercial network and wireless infrastructure, • Strong customer-facing experience, including on-site support, • Strong knowledge of networking fundamentals (TCP/IP, routing, firewalls), • Experience with managed wireless solutions and deployments, • Wireless expertise including:, • Site surveys, • Signal troubleshooting, • Authentication protocols, • Installation planning, • Experience with:, • VLANs, • VoIP systems, • Internet connectivity (ADSL, leased lines, etc.), • Helpdesk/ticketing systems and SLA environments

My client seeks to recruit a seasoned desktop support engineer - you will join a team supporting in the investigation and resolution of Desktop issues in a 1st / 2nd line capacity, acting as a central escalation point in resolving and ensuring that SLA's are adherred to. Previous experience of supporting Exec / C-Suite users, providing a white glove service is a must! This prestige customer site requires an onsite presence, working within a team and supporting during the hours of (rota basis), strong communication skills are essential to complement your technical skills: Windows Operating Systems, PC & Laptop hardware setup, configuration and support, Apple knowledge primarily iphones and pads, network understanding, combined with a self starter attitude.

Technical Supervisor City of London - Holborn - Mobile £48,000 + Van and Fuel Card Brief Technical Supervisor needed for a large well known Facilities Management organisation based on a mobile basis in Holborn, London, who are looking to employ an experienced and well-rounded Technical Supervisor that takes pride in their work. The successful candidate will be supervising day-to-day operations of facilities services on the Contract, supporting the Area Facilities Manager to meet all SLA, KPI, and statutory compliance targets. The successful candidate would need have an NVQ Level 2 or 3 in Electrical or Mechanical field as well as having experience in managing a team of engineers. Benefits • Salary: £48,000 per annum, • 24 day's holiday + public holidays, • Life Cover equivalent to 1.5 times annual, • Employee discount shopping schemes on major brands and retailers, • Gym membership discounts, • Cycle to work scheme, • Holiday purchase scheme, • 2 corporate social responsibility days per year, • Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programs, • Attractive Employee Referral Rewards Scheme, • Access to our growing employee networks including WiE (RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network Some of the main duties of the Technical Supervisor will include: • To effectively manage a team of engineers carrying out all aspects of maintenance in accordance with KPIs/SLAs in a safe working manner., • Working closely with the helpdesk and other support functions to ensure performance meets contractual KPIs, • As a Technical Supervisor, provide timely support to maintain the highest standard of statutory compliance. Ensure compliance with all legislative requirements in accordance with the Environmental Health & Safety policy, quality, sustainability, and energy efficiency related standards, including Legionella Management., • Assist in producing all required documentation to ensure that any incidents are recorded and escalated as per the requirements of the contract, not limited to but including risk management, operational continuity, and operational equipment status reports., • Act as an Appointed Person / Responsible Person for Technical Disciplines, as required., • Manage the engineer's data and job details in accordance with client and requirements to ensure that the Computer Aided Facilities Management System (CAFM) is maintained to a current and accurate status to ensure the highest level of operational resilience and completion of works., • Supervision of sub- contractors and specialist providers where required and liaise with all other parts of the Project Teams to support project activity., • Build strong professional relationships with other groups within Engineering Services and the wider Group to ensure a common approach is adopted in support of operational delivery and work in collaboration with, • nominated management., • Drive effective maintenance policies including adequate and rationalised spares, time- management concepts and techniques and the analysis of complex information, drawing logical conclusions and the develop of sound recommendations., • Participate in the 24/7 maintenance cover (including on call rota) of the Building Engineering Services during normal and emergency activities, assisting in the preparation of emergency and contingency plans. Participate in emergency plans and provide written reports as required., • Proactively manage preventative maintenance, corrective works, compliance in line with company systems and process whilst maintaining the highest level of customer focus., • Identify and manage a Critical Spares strategy., • Carry out sub-contractor audits and awareness., • Manage and co-ordinate all statutory maintenance activities., • Account growth i.e. improvement of self-delivery and projects., • Supporting specific area team members as required., • Multi skilled engineer with a qualified discipline with previous experience, • Team working experience, • Must have the balanced ability to think clearly in extreme circumstances, • Working knowledge of Microsoft Office, including Word and Outlook, • Experience of using a CAFM system, • Good experience and track record in working in Facilities Management, • Good knowledge of building services and legislation Services advertised by Gold Group are those of an Agency and/or an Employment Business.We will contact you within the next 14 days if you are selected for interview. For a copy of our privacy policy please visit our website.

IT Support Engineer £35k-£38k Greenwich (SE10) A well-established law firm in Greenwich is seeking an experienced IT Support Engineer to join its growing IT team. This is an excellent opportunity for a proactive and customer-focused IT professional to support a busy legal environment, providing high-quality technical support across the business. Key Responsibilities • Provide first- and second-line IT support to users across the firm, both remotely and on-site, • Troubleshoot and resolve hardware, software and system issues in a timely manner, • Set up and maintain laptops, desktops, phones and peripherals, • Support Microsoft 365, Windows environments and standard business applications, • Assist with user account administration, onboarding and offboarding processes, • Support meeting room and conferencing technology, including AV equipment, • Maintain accurate IT documentation, asset registers and support logs, • Liaise with third-party IT providers and suppliers to resolve technical issues, • Assist with system upgrades, technology rollouts and continuous service improvements, • Previous experience in an IT support or service desk role, • Strong knowledge of Microsoft Windows and Microsoft 365, • Good understanding of networking, hardware and troubleshooting principles, • Excellent communication skills with the ability to support non-technical users, • Strong organisational skills and the ability to manage competing priorities, • Experience within a legal or professional services environment, • Exposure to ITIL or structured IT service management processes, • Knowledge of Cyber Essentials or IT security best practices If you would like to learn more about this opportunity, contact Matthew Heard for a confidential discussion. LR Legal is a specialist legal recruitment agency with a reputation based on trust and integrity. We will always ask your permission before sending your CV to any of our clients.

2nd Support Engineer | London | 5 Days Onsite | £40KOverview:An excellent opportunity has arisen with an established IT services environment is looking for a 2nd Line Support Engineer to join a close-knit team supporting a range of clients, systems and users.This is a hands-on support role where you’ll be working across cloud platforms, user environments, and infrastructure, while also helping to coordinate day-to-day team activity. You’ll play a key role in maintaining service quality and ensuring clients receive a reliable and responsive support experience.This role is ideal for someone from an MSP or IT support background who enjoys problem-solving, working with users, and taking ownership of issues through to resolution.Role & Responsibilities: • Provide 2nd line support across cloud, infrastructure, and user environments, • Troubleshoot issues across Windows, Microsoft 365, and network systems, • Support and maintain cloud platforms, ensuring performance and security, • Act as an escalation point for firewall and connectivity issues, • Work closely with 1st line and senior engineers to resolve incidents, • Build strong relationships with clients and deliver high-quality support, • Assist with system updates, documentation, and general maintenance tasks, • Help coordinate workloads and support day-to-day team operationsEssential Skills & Experience:, • Experience in a 2nd Line Support / IT Support role, • Strong knowledge of Windows environments and troubleshooting, • Experience with Microsoft 365 (including basic admin and support), • Exposure to networking / firewalls (FortiGate beneficial), • Experience working in an MSP or customer-facing environment, • Ability to manage and prioritise workload independentlyDesirable:, • Exposure to cloud platforms (e.g. Azure), • Basic scripting or automation experience, • MDM or device management exposure, • Relevant certifications or ongoing learningPackage:, • Circa £40,000 (depending on experience), • 5 days onsite in Wimbledon, • 40-hour week (hours 09:00–17:30), • On-call rota every 4–6 weeks, • Travel to client sites (roughly 1 in 10 days), • Flexible benefits package, • Strong opportunity for progression

Biomedical Field Service Engineer West London (M4 West) | Monday to Friday | 37.5 Hours | Car Allowance An exciting opportunity for an experienced Biomedical Field Service Engineer to join a healthcare engineering team delivering essential maintenance, repair and asset management services across hospital sites. You will play a key role in ensuring the reliability of critical medical equipment while building strong relationships with clinical customers and supporting high standards of patient care. Must-Have Essential Requirements Qualifications • Minimum 3+ years UK-based biomedical engineering experience (essential) in service and repair of:, • Patient monitoring systems, • Diathermy / electro-surgical units, • Theatre tables, • Defibrillators, • Infusion and volumetric devices, • Anaesthesia equipment, • Ventilation devices, • Proven field service engineering experience, • Strong customer service skills with confidence in hospital / clinical environments To deliver high-quality repair, preventative maintenance, and asset management of medical devices across multiple hospital locations, ensuring compliance with manufacturer guidelines, contractual KPIs, and all relevant healthcare standards. You will also be responsible for maintaining strong customer relationships and ensuring outstanding service delivery in a fast-paced clinical environment. Key Responsibilities • Perform scheduled preventive maintenance (PM) on medical equipment as per manufacturer’s guidelines., • Complete repairs as required on medical equipment as per manufacturer’s guidelines, • Complete associated admin needed to close repairs and PMs as outlined in the Ergéa Standard Operating Procedures, • Travel to various sites as required to perform Corrective and Preventive Maintenance, • Maintain safe working practices within the hospital environment, • Exceed contract KPI’s to ensure customer satisfaction, • Work to maintain a high standard of customer service and protect your health and safety as well as that of your colleagues, our customers and members of the public. Promptly raise any concerns regarding potential violations of the policies., • Maintain spare part stock wherever necessary, • Directly support the Team Leader as needed, • Liaise with 3rd party suppliers for spare part and contract quotations, • Attend customer meetings when required, • Seek opportunities to grow the business, • Ability to follow complex instructions and processes, • Hold a clean UK Driving License, • 3+ years’ experience of service & repair of patient monitoring, diathermies (electro surgery units), theatre tables, defibrillators, infusion & volumetric devices, anaesthesia equipment, ventilation devices, • Have customer service skills and the ability to be confident in customer facing environments, • Field service experience, • Role location - Must be willing to travel to multiple sites within a specified area, • UK travel - Yes (between sites), • Private healthcare, • Employee Assistance Programme, • Pension scheme & salary sacrifice options, • Electric car and cycle-to-work schemes

A key second-line End User Support role focused on delivering an excellent digital employee experience. You will support and improve modern workplace technologies, resolve complex technical issues, and drive continuous service improvement, enabling colleagues to work productively, securely and collaboratively across the organisation. Client Details The hiring organisation is a small-sized entity operating within the Not for Profit industry. They are committed to supporting innovative projects and delivering impactful solutions through their technology department. Description • Provide advanced second- and third-line support for digital workplace technologies, • Investigate recurring incidents, identify root causes, and implement long-term fixes, • Ensure high service availability, reliability, and SLA performance, • Support and deliver workplace technology projects and M365 adoption initiatives, • Manage operating system upgrades with minimal user disruption, • Implement and support IAM, MFA, MAM and BYOD policies, • Configure and manage endpoint security, compliance and monitoring, • Maintain device backup, recovery and data protection solutions, • Manage end-user devices, assets, and workplace AV technology, • Deliver enhanced VIP and executive-level IT support, • Collaborate with stakeholders to evolve end-user services and improve DEX Profile A successful End User Support Engineer should have: • Strong customer-focused IT support and troubleshooting experience, • Advanced knowledge of Microsoft Intune, M365 and hybrid work environments, • Experience supporting IAM, MFA, MAM and BYOD solutions, • Familiarity with endpoint management and device compliance, • Experience using ITSM tools such as FreshDesk or ServiceNow, • Understanding of SaaS applications and enterprise systems, • Knowledge of security and compliance standards (e.g. Cyber Essentials, ISO), • Ability to analyse service data to drive continuous improvement, • Strong communication, stakeholder engagement and documentation skills, • Self-motivated, organised and able to manage multiple priorities Job Offer • Competitive daily rate between £250 and £400, paid in GBP., • Opportunity to work with a small-sized organisation in the Not for Profit industry, • Exposure to innovative projects within the technology department.

Our Client is currently seeking an experienced Subsidence Engineer (Desk based / UK wide coverage). You will mainly deal with properties affected by subsidence.The Role • Handle a portfolio of subsidence claims involving landslips, sinkholes/voids and alternative intervention methods, on a project managed basis, • Attend site to carry out technical assessments and the investigation of claims, • Determine causation / defect diagnosis and policy liability, • Decline claims where appropriate, • Determine nature and extent of damage, • Prepare / submit full ABI reports, outlining findings and recommendations, • Oversee complex repair schemes, sub-structure and super-structure, • Liaise with contractors and all relevant external suppliers, • Work closely with and support the Contractor Network, • Review claims and deal with variationsSkills / Qualifications, • Prior subsidence / Loss Adjusting experience, • Ideally you will be MRICS, MCIOB, C.BuildE qualified... although this is not essential, • Strong communication skills, both written and verbal, • Excellent customer service, organizational & communication skills Interested applicants should apply online or forward their CVs to Dave Clements at Exchange Street Claims , , Job Ref: DC1007. For all other vacancies, take a look at our website - exchange-street.co.uk

Role: Senior Support Engineer Location: London (Hybrid – 4 days on-site) Salary: Up to £45,000 + bonus Benefits: Share plan, private healthcare, enhanced annual leave, pension, life assurance, mental health support, gym discounts and more Our client, a leading technology and infrastructure organisation, is hiring a Senior Support Engineer to support and maintain operational technology across a London-based client estate. This role offers the opportunity to work within a highly collaborative engineering team, delivering exceptional support while helping shape and improve service operations. You’ll play a key role in ensuring high-quality technical support across modern workplace technologies, endpoint management, identity platforms, and security tooling. What you’ll do • Provide 2nd/3rd line support across enterprise technology platforms, • Manage and resolve incidents, service requests, and escalations within agreed SLAs, • Administer macOS, Google Workspace, Okta, Jamf and endpoint security platforms, • Support onboarding/offboarding workflows and identity management integrations, • Monitor device compliance and drive proactive remediation activities, • Produce root cause analysis reports and contribute to continual service improvement, • Manage ticket queues and coordinate with third-party suppliers where required, • Support monthly service reviews with KPI and SLA reporting, • Build strong stakeholder relationships across technical and operational teams You’ll work closely with service delivery, account management, and engineering teams to ensure a consistently high standard of support and customer satisfaction. What we’re looking for • Experience in a 2nd/3rd line support role within an MSP or in-house environment, • Strong macOS administration experience, • Advanced knowledge of Google Workspace, • Experience with Okta or other identity and access management platforms, • Knowledge of endpoint management and security tooling including Jamf and SentinelOne, • Understanding of IT infrastructure and security best practices, • Excellent communication and stakeholder management skills, • Strong organisational and time management capability The ideal candidate will be proactive, calm under pressure, detail-oriented, and comfortable working in a fast-paced technical support environment. Why join? • Up to £45k salary plus bonus, • Hybrid working with 4 days on-site in London, • Opportunity to work with modern cloud-first technologies, • Strong benefits package including healthcare and share scheme, • Career development and certification support Apply now to join a growing technology team delivering exceptional support and operational excellence.

An exciting opportunity has arisen for an electrically qualified Foot Mobile Engineer to join a leading building services provider. This role involves covering a portfolio of prestigious commercial properties across London, delivering both planned preventative and reactive maintenance as part of a highly supportive mobile engineering team. This is a fantastic opportunity to work within a growing company that offers excellent long-term career progression, ongoing training, and an outstanding benefits package. Key Responsibilities • Carry out planned preventative maintenance (PPM) and reactive maintenance across multiple commercial sites, • Support and maintain basic mechanical systems including pumps, belts, bearings, AHUs and FCUs, • Complete logbooks and ensure all work is carried out in line with health & safety regulations, • Liaise with subcontractors and maintain high standards of service delivery, • Assist with permits to work, risk assessments, and site compliance procedures, • Recognised Electrical Qualification (City & Guilds, NVQ Level 3, or equivalent), • Previous experience within a commercial building services environment, • Strong fault-finding and diagnostic abilities, • Able to work independently and manage workload effectively, • Basic mechanical knowledge / multi-skilled background beneficial, • £43,000 – £45,000 basic salary, • Monday to Friday, 8am – 5pm, • £266 monthly travel allowance, • 25 days holiday plus bank holidays, • Pension scheme, • Private healthcare extending to family members, • Life360 membership offering discounts on shopping, restaurants, and gym memberships, • Guaranteed overtime opportunities, • Two annual company bonuses based on performance, • Yearly salary reviews, • Ongoing training and development

2nd Line Systems Engineer *CANDIDATES MUST HAVE MANAGED SERVICE PROVIDER (MSP) EXPERIENCE * Hybrid working following successful completion of 3 month induction. We are seeking a proactive 2nd LineSystems Engineer to join our clients Service Delivery Team, delivering top-tier IT support both remotely and on client sites. Responsibilities: • Respond to technical requests via phone, email, and ticketing system., • Resolve 2nd line and NOC support tickets promptly., • Provide on-site client support and maintain clear ticket documentation., • Identify recurring IT issues and implement permanent solutions., • Develop technical guides, mentor 1st Line Analysts, and liaise with partners/vendors., • Minimum 3 years IT support experience, in an MSP environment., • Experience working on a busy service desk., • Strong customer service and client-facing skills., • Hands-on experience with Windows Server, Active Directory, Office 365, Exchange, virtualization, networking, backup/DR solutions, and cyber-security technologies., • Competent with Windows, macOS, and mobile device support., • Excellent communication, problem-solving, and teamwork skills.

Senior Frontend Engineer / Full Stack Product Engineer - Energy About the Role Our client is hiring a Frontend Engineer / Full Stack Product Engineer to help build the software that their customers interact with directly, as they continue to scale their product and technology function. We have already recruited 3 individuals to the company and are pleased to be supporting them again on this key hire. The role is based in Mayfair, London and operates on a hybrid basis, ideally with 3 days per week in the office initially. This is not a standard frontend role. The business is looking for someone with strong frontend capability, but also enough full stack knowledge to work closely with leadership on the wider software build. They need someone who can operate with a high level of ownership, move quickly, and help shape both product and engineering direction in a growing business. Senior Frontend Engineer / Full Stack Product Engineer - Role Purpose We are looking for a Frontend Engineer / Full Stack Product Engineer to build the software that customers interact with directly, while also working in parallel with the wider software team on broader technical delivery. This person will be responsible for turning complex operational and commercial data into interfaces that are clear, reliable, and genuinely useful. The product includes energy-related workflows such as metering, billing, consumption, reporting, and asset performance, but the client is also very open to candidates who have built in similarly complex environments such as trading or fintech. You will own key customer-facing product areas, work closely with data and backend teams, engage directly with stakeholders, and help decide what to build, how to build it, and how to improve it over time. They are especially keen to find someone enthusiastic about AI and modern AI-powered development tools, as well as someone open to integrating AI agents and automation into the product over time. This is a highly visible role within a small team, so a junior mindset is unlikely to be the right fit. They need someone confident operating without heavy direction. Senior Frontend Engineer / Full Stack Product Engineer - Key Responsibilities 1. Build Customer Platforms • Design and build the interfaces through which customers view and interact with complex business data, including consumption, billing, operational workflows, reporting, and asset-related information, • Take ownership of the frontend codebase, defining architecture, component structure, and engineering standards, • Work closely with backend and data teams to create clean API integrations and iterate on UX based on customer feedback 2. Work Across the Stack • Bring enough backend knowledge to work effectively alongside leadership on the software side, • Read APIs confidently, understand schemas, and contribute to broader technical decision-making, • Support end-to-end product development rather than operating as a purely UI-focused engineer 4. Help Shape Engineering Practice • Set up component libraries, testing approaches, and development conventions that the team will build on, • Help create an environment that is easy to onboard into as the team and product grow, • Work closely with the founding team to prioritise effectively, balancing speed of delivery with durability 5. Embrace AI and Modern Development Tools • Use AI-powered programming tools to improve speed, quality, and engineering output, • Show willingness to work with AI and integrate agent-based workflows into software where useful, • Contribute to a forward-thinking engineering culture that embraces modern tooling in a practical way, • Stay open to new ways of building software in a fast-evolving technical environment 6. Stay Close to the Customer and the Market • Engage directly with customers and internal stakeholders to understand how the product is being used and where it can improve, • Build a working understanding of the UK energy market and wider commercial context, • Strong frontend fundamentals across HTML, CSS, JavaScript, and a modern framework, ideally React, • A track record of shipping customer-facing products and being able to demonstrate their impact, • Strong product instinct, with the ability to think beyond the brief and focus on what users actually need, • Enough backend knowledge to work effectively across the stack and contribute beyond pure UI delivery, • Comfortable operating with limited direction in a fast-moving environment, • Someone who enjoys ownership, pace, and building from the ground up, • 3-5+ years building customer-facing software in a product-led, startup, or scale-up environment, • Experience with data visualisation libraries and presenting large, complex datasets clearly, • Exposure to energy, trading, fintech, utilities, or another technically complex B2B sector, • Experience setting up a frontend codebase from scratch, • Enough backend familiarity to read APIs, spot schema issues, and work effectively across the stack, • A highly owned role at the centre of what customers actually see and use, • The opportunity to shape a product from an early stage into something customers rely on, • Close collaboration with a small leadership team, with direct input into product and technical direction, • The chance to build expertise across energy data, customer software, AI-enabled development, and complex product delivery This Frontend Engineer / Full Stack Product Engineer opportunity offers the chance to join a business at an exciting stage of growth, where one very strong hire can have a major impact.

Job Title: \nHigh Level Technician (Rolling Stock)\n\nJob Location: \nSouthwest London \n\nHourly Pay Rate: \n£31.48 PAYE / £ 41.11 Umbrella \n\nShifts: \nMinimum of 50 hours a week \n\nShift Pattern: \nPanama . Days and nights\n\nDuration: \nOn-going contract\n\nStart Date: \nASAP\n\nIndustries considered: Rail, Rolling Stock, RAF, REME, Army, Navy, Marine, Avionics, Rolling Stock, Commercial/Industrial Electrics, Defence, Plant Engineering, SPM, HVAC, and Process Engineering\n\nDisciplines considered: Diesel Engine Fitter, Electrical Engineer / Mechanical Engineer, Mechanic, Avionic Technician, Aircraft Engineer, Marine Engineer, Maintenance Fitter, and Breakdown Engineer\n\nClient Summary: A world-renowned Rolling Stock vehicle manufacturing, service and maintenance company and is the number one provider of rail solutions in the world. This prestigious company is also the largest rolling stock manufacturer and provider in the UK and employs over 70,000 employees in 60 countries worldwide. \n\nPosition Summary: Reporting to the Reliability Shift Manager, as part of a small technical team, you will be required to assist the Fleet Operator to undertake / supervise primarily in the corrective mechanical and electrical maintenance, detailed fault finding and repair on the Class 345 Crossrail fleet of trains. Successful applicants will be responsible for ensuring that any maintenance undertaken at the depot is completed in accordance with the company's processes, procedures and comply with all safety regulations. This is Safety Critical environment and all tasks undertaken will need to ensure that the operator can achieve and maintain the reliability and availability targets set for the trains. The candidate will also assist the Operator when failures occur during service, and resolve any issues on the network.\n\nThe candidate will need to provide high level technical support to the operator which will include:\n* High Level fault finding electrically\n* High Level fault finding mechanically\n* Provide train systems engineering advice for the vehicle as a whole and for the key vehicle systems (such as TCMS - train control system, HVAC, propulsion, brakes, doors, on-train communications etc.) \n* FRACAS - Failure reporting, analysis and corrective action system\n* Produce solutions that provide short term mitigation and long term resolution \n* Monitoring of warranty issues and liaising with supplier technical teams \n* Attending to faulty trains in service, component replacements and modification work \n* Helping customer with root cause analysis using Alstom FRACAS, 8D, PPS methodologies. \n* Ensuring correct replacement parts are sourced \n* Assisting operator in updating of maintenance instructions, overhaul instruction, processes & procedures to optimize maintenance and liaise with Alstom Technical Publications and Central Engineering teams where required \n* Monitoring trains reliability & availability performance and issuing monthly performance reports \n* Monitor of trains in Service using remote monitoring system called Orbita \n* Down load train data from onboard train data recorders using laptops \n* Run diagnostics software to identify faults with various train systems i.e. hydraulic systems, pneumatic systems, train management systems & on board computers. \n* System software updates as required \n* Obsolescence avoidance and mitigation \n* Engineering support for all safety related incidents (NIRs), including representing the Customer with respect to access to Design Authority and equipment OEM's and the production of affirmative closing actions \n* Service Provider representation on Failure Review Boards, feeding back decisions and outputs to the Customer \n* Share experience gained of other fleets across the world which the Service Provider has supplied and/or supports, provision of recommendations and opportunities for design improvements, standardisation and/or modifications. \n* Contribution to Health and Safety on a daily basis. \n* Strong report writing skills. \n\nQualifications:\n* Minimum qualification required - NVQ Level 3 in an electrical discipline. \n\nExperience required:\n* Experience within Rail desirable \n* Use of Laptop's and diagnostic tools to determine faults \n* Ability to work from maintenance manuals and schematics \n* Experience of Mechanical or Electrical fault finding \n* Experience of Mechanical or Electrical repairs \n* Troubleshooting and evidence gathering. \n\nPerson profile:\n* You will be a highly self-motivated individual, able to work under your own initiative \n* You will possess excellent communication & interpersonal skills \n* You will need extensive all-round knowledge of Mechanical Engineering \n* You will need extensive all-round knowledge of Electrical Engineering. \n\nThis could also include the following:\n* Responsible for accurate completion of all paperwork prior to supervisor validation. \n* Undertake technical maintenance to the required standards.\n* Reliability monitoring reporting \n* Data analysing \n* Rip out and replace electrical components\n* Rip out and replace full or part of large wiring looms\n* Re-install wiring \n* Test Continuity\n* Battery Modifications\n* Repairing or installing Wi-Fi systems\n* Changing relay boxes / Wiper motors\n\nIf you wish to be considered for this role please send your CV including scanned copies of your qualifications and a scanned copy of your passport to (url removed) OR call (phone number removed).\n\nPLEASE NOTE ALL APPLICANTS MUST BE ABLE TO PASS A DRUGS AND ALCOHOL TEST BEFORE BEING OFFERED A POSITION.\n\nPlease note due to the volume of applications, we can only commit to contact those candidates we deem suitable for the position. However, we may retain your details and contact you in the future should suitable positions arise.\n\nPlease note the above job specification could be subject

Multi Skilled Engineer Tate Modern Shift Pattern: 12 hour days, 12 hours night Shift allowance on top of salary Are you an experienced Electrical Technician looking to take the next step in a high-performing engineering environment? Join Dalkia and play a vital role in maintaining a world-class campus, delivering excellence in building services and engineering operations. The Role As a Shift Electrical Technician, you’ll be responsible for delivering both planned and reactive maintenance across a range of electrical systems and equipment. You’ll be a key contributor to ensuring reliability, safety, and operational excellence across the site. This is a hands-on, fast-paced role where your technical expertise and proactive mindset will make a real impact. Key Responsibilities · Carry out Planned Preventative Maintenance (PPM) to agreed schedules · Respond quickly and effectively to reactive maintenance and emergency call-outs · Diagnose and repair electrical faults across building systems · Maintain and repair lighting, distribution systems, and HVAC electrical controls · Ensure compliance with Health & Safety regulations and engineering standards · Keep accurate maintenance records using a CAFM system (PDA device) · Coordinate with subcontractors and support external service providers · Apply and remove LV electrical isolations safely · Contribute to continuous improvement and contract growth What We’re Looking For · Proven experience in electrical maintenance within a commercial or industrial environment · Strong fault-finding and problem-solving skills · Knowledge of building services systems (HVAC, lighting, distribution) · Commitment to health, safety, and quality standards · Ability to work independently and as part of a team · Flexible approach to shift work and call-outs What You’ll Bring · A proactive, detail-oriented approach · A strong focus on reliability and asset performance · Excellent communication skills when working with clients and colleagues · A “centre of excellence” mindset in everything you do What’s in it for you? · 25 days annual leave + bank holidays (with option to buy 5 more) PLUS a day off for your birthday and increase with length of service! · Overtime availability · Matched pension · Life Assurance & Private Medical Insurance (after 12 months) · Flexible benefits including retail discounts, electric car scheme, wellbeing support · Recognition & referral bonus programmes · Volunteering day & Employee Assistance Programme At Dalkia, we’re passionate about delivering high-quality facilities services that keep our clients’ buildings running smoothly. We promote a culture of safety, collaboration, and professional growth. As a Maintenance Assistant, you’ll be a valued member of a trusted team committed to excellence and customer satisfaction. We are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Senior Python Engineer | Full Stack | Real-time Data Platform 3 days onsite (nr Oxford) every 6 weeks This is a backend-led full stack role at an early stage technology company building a production grade SaaS platform for real-time data systems and analytics at scale. This is product engineering, not data pipeline work. You will be building customer facing software that runs in production and is used daily by real users. The team is growing fast and the scope is broadening. You will work on customer driven features and also contribute directly to the core platform as the business accelerates through its next phase of growth. You will work primarily in Python, reaching into React on the frontend and working across AWS to ship and support full features end to end. What you will be doing Building backend services and APIs in Python that power customer facing product features Working into React on the frontend to complete features across the stack Using AWS to deploy, support, and evolve production capabilities Contributing to the core platform as the product matures, not just the features built on top of it Collaborating with architecture and platform teams to maintain coherence and quality at pace Taking ownership of reliability, performance, and maintainability in a live SaaS environment What we are looking for 5 or more years building production SaaS systems as a Software Engineer, with a backend focus Strong Python fundamentals with real production experience in a SaaS context Working ability in React or frontend development more broadly Cloud experience, ideally AWS Comfortable in early stage environments where ownership is high and things move fast A production first mindset with a strong sense of software quality Nice to haves Experience in data intensive or real-time systems Exposure to API driven architectures and event driven patterns Previous work on multi-tenant SaaS platforms Salary: £70,000 to £80,000 plus benefits No sponsorship available. Applicants must already be based in the UK and eligible for SC security clearance (min of 5 years working in the UK) Interested? Drop me a message and I will share more context on the business and the platform.

Better places, thriving communities. ROLE: Shift Electrician/Electrical Engineer HOURS: Full time – Shift pattern: 12‑hour shifts (4 days on, 4 off, followed by 4 nights) LOCATION: Hounslow, Heathrow At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We're looking for an Electrical Engineer who will deliver excellent service standards while meeting SLA agreements and adhering to maintenance schedules. Working as part of a team, the role will involve delivering both planned maintenance and reactive works across the client site. Role Responsibilities: • Carry out electrical safety checks and reactive repair works, • Deliver planned preventative maintenance in line with site schedules, • Ensure full compliance with health & safety requirements and statutory building regulations, • Maintain accurate records and documentation using IT systems, • Support preventative maintenance programmes through inspections and ongoing monitoring Required Qualifications: Applicants must meet the below defined requirements for the role. • Level 2 or Level 3 City & Guilds 2330 or NVQ Level 3 in Electrical Installation, • 17th or 18th Edition Wiring Regulations, • Full, valid UK driving licence, • IT literate with strong customer service skills, • Experience within facilities management or mobile maintenance (construction sector preferred) What's in it for you? • Access to a virtual GP service for you and your household, • Financial wellbeing support via Salary Finance, including early access to pay and competitive loans, • Flexible lifestyle benefits through Choices, including the option to purchase extra holidays, dental cover, technology discounts and more, • A market‑leading benefits package designed to suit your lifestyle There's a place for you at Mitie, join us today! Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you. Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Welcome to Warner Bros. Discovery… the stuff dreams are made of. \n\nWho We Are\n At Warner Bros. Discovery (WBD), we’re not just about wizards, dragons, and superheroes. We’re a vibrant community of storytellers, creators, and dreamers who bring iconic content and beloved brands to life. Our diverse team spans the globe, offering career-defining opportunities, thoughtfully curated benefits, and the tools to help you grow into your best self. Here, you are supported, celebrated, and empowered to thrive. \n\nOur Team\n As WBD continues to expand its portfolio worldwide, our Technology & Operations team is at the forefront, building media technology and IT systems that set the standard for excellence. We implement and maintain the critical business systems that deliver WBD’s products, while crafting a long-term technology strategy to enhance our pay-TV, digital terrestrial, free-to-air, and online services. \n\nYour New Role\n Join us as an Operations Engineer, where you’ll focus on networking, international satellite & fibre methodology, and compression & distribution technologies. Reporting to the Senior Director of Distribution Engineering, you’ll play a vital role in monitoring and supporting WBD’s global television distribution infrastructure and live events output. As part of our Tier 1 operations support team, you’ll need a versatile skill set and the ability to stay calm under pressure while continually developing your technical expertise. \n\nYour Role Accountabilities\n\n • Monitor all of WB Discovery’s channels.\n, • Manage transmission systems during normal and emergency conditions to keep services on air.\n, • Respond to affiliate inquiries and maintain ongoing communication with customers.\n, • Act as a liaison between support teams and customers, collaborating across all leadership levels.\n, • Initiate critical outage situations and manage incident and planned work tickets.\n, • Liaise with third-party fibre, uplink, and playout providers during fault investigations.\n, • Provide input and written reports on transmission system reliability.\n, • Regularly check the health of distribution equipment.\n, • Proactively identify risks in our distribution infrastructure and recommend mitigation strategies.\n, • Assist in training and developing Distribution Staff Members.\n, • Create and update documentation and procedures.\n, • Implement changes to distribution infrastructure as needed.\n, • Identify and establish new monitoring and metrics needs.\n\n\nQualifications & Experience\n\n, • Experience in a broadcast, media, or telecommunications environment.\n, • In-depth knowledge of television distribution systems, platforms, and standards.\n, • Working knowledge of digital baseband signals, SDI, HD-SDI, and ASI for video and audio signals.\n, • Familiarity with SMPTE 2110 and television distribution systems.\n, • Experience with telemetry monitoring and control systems.\n, • Ability to operate test and analysis equipment, including video waveform monitors and transport stream analyzers.\n, • Expertise in troubleshooting signal quality issues and systems integration.\n, • Computer literacy with excellent communication skills and attention to detail.\n, • Willingness to work overnight, weekends, holidays, and rotating shifts as this is a 365/24/7 mission-critical position.\n, • Ability to communicate technical matters to both technical and non-technical audiences.\n, • Must be able to independently research, troubleshoot, and resolve issues within established Service Level Agreements.\n

Leading Investment Management firm is seeking a highly skilled Unified Communications & Audio Visual Engineer to design, support, and enhance enterprise Unified Communications (UC) and Audio Visual (AV) platforms across the business. This role blends deep technical UC engineering capability with hands-on AV and meeting support, ensuring reliable, secure, and high-quality collaboration experiences for end users, executives, and trading environments. The successful candidate will support and evolve platforms including Cisco CUCM, WebEx (Dedicated Instance), Microsoft Teams, voice recording and enterprise AV meeting room technologies, while providing responsive meeting and event support. This role requires strong technical expertise, excellent communication skills, and a customer-focused mindset, operating within a global, distributed team. The successful candidate will be expected to attend the London office 3 days per week + 2 days WFH Key Responsibilities Unified Communications Engineering • Design, configure, support, and enhance the global UC environment, ensuring high availability, performance, and security., • Administer and troubleshoot Cisco Unified Communications Manager (CUCM), including dial plans, call routing, SIP integrations, upgrades, and incident resolution., • Support WebEx Dedicated Instance, Microsoft Teams, and related integrations within the wider UC framework., • Manage and troubleshoot CUBEs, SIP gateways, and SIP call flows., • Oversee voice recording platforms (eg Redbox), ensuring regulatory compliance, data integrity, and operational reliability., • Support trader turret systems (eg IPC Dealerboards), ensuring resilient communication for trading and Front Office environments., • Monitor UC system performance and proactively address issues., • Support and integrate Contact Center technologies (eg Webex Contact Center)., • Provide first-line and second-line support for scheduled and on-demand meeting requests and AV incidents., • Prepare, test, and support meeting rooms, including video conferencing, audio systems, and room control platforms., • Coordinate and validate multi-site meetings, test calls, and complex conferencing scenarios., • Provide hands-on support for executive meetings, global town halls, departmental events, and internal events., • Support event planning staff with AV setup, live support, and post-event teardown., • Perform diagnostics and troubleshooting for AV platforms including Crestron, Microsoft Teams Rooms, Zoom, WebEx, and other collaboration tools., • Assist with installation, cabling, staging, and maintenance of AV and conferencing equipment., • Create and maintain high-quality design documentation, operational procedures, runbooks, test plans, and change documentation., • Operate within an Agile delivery environment, supporting continuous improvement., • Participate in on-call rotas and provide out-of-hours or weekend support where required., • Assist with special projects and technology initiatives as directed by IT management., • Maintain compliance with company policies, vendor standards, and software licensing requirements. Technical Skills • Extensive experience with Cisco CUCM, including dial plans, call routing, troubleshooting, and upgrades., • Strong experience with Microsoft Teams (configuration, troubleshooting, and integration)., • Experience with WebEx Dedicated Instance and UC platform integration., • Knowledge of voice recording systems (eg Redbox) and regulatory requirements, • Knowledge of SIP, CUBEs, VoIP, and UC networking concepts., • Experience supporting AV and meeting room technologies, including Crestron (ideally) or similar enterprise conferencing systems., • Strong problem-solving skills with excellent attention to detail., • Confident communicator, able to work effectively with end users, executives, and technical teams., • Customer-focused with a friendly, professional approach., • Ability to multitask and prioritise in a fast-paced environment., • High sense of ownership, collaboration, and accountability., • Minimum 2+ years' experience in Unified Communications, AV support, or collaboration technologies., • Industry certifications are desirable:, • CCNP Collaboration, • Microsoft Teams Certified, • AV or UC vendor certifications, • Working knowledge of Windows 11, Microsoft Office, and Outlook.

About this role As we continue to expand, we are looking for a PAM Sales Engineer to help shape identity security solutions for customers across the UK and Europe. This role is ideal for a PAM Consultant who enjoys the technical side of delivery but also wants greater exposure to customers, solution design, and the commercial aspects of engagements. You will work across multiple opportunities rather than being tied to a single long-term project, helping translate customer requirements into clear, practical scopes of work. You do not need to be a “salesperson”, but you must be comfortable engaging with customers and articulating technical solutions in a clear, structured way. Key Responsibilities As a PAM Sales Engineer at CyberIAM, you will: • Solution Design & Scoping – Translate customer requirements into clear, practical PAM solution designs and scopes of work, • Customer Engagement – Work closely with customers to understand needs, run discovery sessions, and shape the right approach, • Pre-Sales Support – Support the sales lifecycle through RFP/RFI/RFQ/RFx responses and solution positioning, • Technical Expertise – Provide guidance on PAM capabilities including privileged access onboarding, vaulting, session management, and workflows, • Collaboration – Work with architects, delivery teams, and commercial teams to ensure solutions are aligned and deliverable, • Stakeholder Communication – Explain complex technical concepts to both technical and non-technical audiences What we’re looking for We want to hear from you if you have: • PAM Platform Experience – Hands-on experience with tools such as CyberArk, BeyondTrust, or Delinea, • PAM Delivery Knowledge – Experience across areas such as privileged account onboarding, vaulting, session management, and access workflows, • Pre-Sales or Customer-Facing Experience – Exposure to discovery, requirements gathering, and solution design, • Scoping & Commercial Awareness – Experience defining professional services effort or contributing to proposals, • Bid Response Experience – Involvement in RFPs, RFIs, RFQs or wider RFx processes What you bring to the table • Strong Communication Skills – Ability to clearly articulate technical concepts to a variety of stakeholders, • Customer-Focused Mindset – Comfortable working closely with customers and understanding business challenges, • Consultative Approach – Ability to balance technical depth with practical, outcome-focused solutions, • Collaboration – Experience working with cross-functional teams including sales, delivery, and architecture What CyberIAM Offers • Career Growth: Structured training & certifications., • Time Off: 33 days holiday (incl. public holidays)., • Health & Wellbeing: AXA Healthcare & discounted gym membership., • Financial Perks: Up to 6% pension contribution (10% total)., • Work-Life Balance: Flexible working & a social fund., • Competitive Salary

SUPPORT ENGINEER (MECHANICAL) UK / REMOTE / HOME BASED BASE SALARY £25-31,500 DOE With locations based close to both London and Edinburgh, Grw Talent’s client has over 20 years of experience designing and delivering highly complex automated storage equipment and managing full turnkey projects from design through to installation, commissioning and through-life support; for clients in a variety of industries. The business is expanding into new geographies, new customers and developing new technologies. They now need to make the key hire of a Support Engineer to join an existing team. The Technical Support team typically work from home / remote. We will look at candidates based remotely across the UK as long as able to travel when needed. Our client provides 24/7 remote technical support to their customers. The Customer Support Technical Support Team works across mainly day and back shifts, some night shifts and weekend cover. Weekly contracted hours are 37.5. Reporting to the Head of Technical Support, the Support Engineer will take responsibility for triaging a range of machine hardware and software faults, working to resolve them remotely and at times onsite, as well as support customer training and supporting in-field proactive and reactive maintenance. Key responsibilities include: • Converse with the clients and establish their issues while acting to maintain the reputation of our company in a courteous and efficient manner., • Working to resolve both mechanical and software machine issues via a remote connection., • Utilising your skills to triage multiple jobs as they come in ensuring that the most pressing are dealt with first., • Reporting persistent issues or breakdowns through the appropriate channels, ensuring a thorough and accurate description of the issue is given., • Working from home – you must be able to focus while on shift to provide our clients with fast and efficient service., • Travel to various sites around the country and across the world to carry out work on the various machines they support., • Servicing of the machines to ensure smooth operation and the decreased likelihood of breakdowns., • Attending breakdowns to provide safe and thorough repairs to machines, getting them back online as soon as possible., • Training of clients so that they can operate their machinery safely and avoid any mistakes being made that could lead to breakdowns. The ideal candidate is educated to HNC level or time served in an engineering discipline – mechanical engineering preferred. Given that solid training is provided we are open to entry level candidates who want to build a career in field / customer service engineering. Candidates will need to show good capability in working through and resolving technical problems; both hardware and software. You will need to be highly PC / tech literate (especially in Microsoft Windows). We would love to hear from candidates with previous field service or remote engineering product support experience. A customer facing and polished personality is required, and this role will suit candidates who enjoy hands-on problem solving and practical projects in their spare time, such as building, repairing, or experimenting with equipment or technology. Additional requirements: a stable and reliable internet connection; ability to travel within and outside of the UK; driving license preferred. The pace and variety contained in this role make it super interesting and you will learn lots, inside an excellent team. Working largely remote with some occasional travel is a major plus. Your base salary of £25-31.5k DOE is backed up with a competitive benefits package including a company bonus scheme, and paid expenses when travelling. To apply for this role please send your resume and reach out to Katie Hydes from Grw Talent or apply via LinkedIn.

Field Engineer – Navigation & Communications Systems Location: London Area / Kent Salary: £60,168 per annum + 26% allowances (£75,811 total package) Working Pattern: Full time, on‑call rota (1 week in 4) About the Role This is an exciting opportunity to join a specialist Navigation Systems team during a period of significant system replacement and upgrade. The role offers the chance to work with a wide range of critical technologies in unique and challenging operational environments. As a Field Engineer, you will work as part of a team supporting and maintaining operationally critical systems, with a primary focus on RADAR, VHF and microwave technologies. The role combines hands‑on engineering, problem solving, and working at height across multiple locations. Key Responsibilities • Maintain and support a range of navigation and communications systems, • Contribute to the planning, installation and support of operationally critical equipment, • Ensure existing assets are regularly maintained and available for service 24/7, • Take part in an on‑call rota (approximately 1 week in 4), including out‑of‑hours and weekend working, • Deliver a high level of customer service while working effectively both independently and as part of a team, • Days off are provided before and after on‑call periods. What We’re Looking For We’re looking for tech‑curious, proactive and competent engineers with strong communication and problem‑solving skills, who enjoy working in varied environments and taking ownership of their work. Essential experience and skills include: • Degree in electronic engineering or a related discipline, • Minimum of 5 years’ hands‑on experience in a comparable engineering role, • Strong technical knowledge of RADAR, radio and microwave systems, • Experience designing, maintaining or repairing electrical, electronic and computer‑based systems, • Ability to work at height to an advanced level and achieve relevant certifications For a confidential career discussion or to apply, please email your CV to or call 02392 228231 ARM Maritime.

OT Infrastructure Presales Engineer – Process Industry (m/f/d) Remote | UK or Nordics | Mid-Senior Level Our client is an international technology company specializing in industrial digitalization and network solutions for critical environments. To support continued growth across industrial sectors, we are currently looking for an experienced Presales Engineer (m/f/d). In this role, you will work closely with customers and sales teams to design and position tailored infrastructure and connectivity solutions for complex industrial environments. Your Responsibilities • Support customers in identifying and implementing suitable industrial infrastructure solutions, • Collaborate with sales teams throughout the customer engagement process, • Translate technical concepts into business-oriented value propositions, • Support technical workshops, assessments, and customer demonstrations, • Contribute to market activities such as webinars, trade fairs, and industry events, • Work closely with internal product and engineering teams to support future solution development Your Profile • Degree in Engineering, IT, Automation, or a related field, • Several years of experience in industrial networking, automation, or infrastructure environments, • Experience in presales, consulting, or customer-facing technical roles, • Good understanding of industrial communication and infrastructure technologies, • Strong communication and stakeholder management skills, • Fluent English skills What the role Offers • Opportunity to work with leading technologies, • Close collaboration with international sales, innovation, and product teams, • Exposure to complex industrial customer environments across the process industry, • Remote role based in the UK or Nordics

If you're looking to join a company with a dynamic vision for the future, set your sights on a challenging career with Nikon Metrology. We develop a wide range of measurement systems for dimensional quality control deployed worldwide in automotive, aerospace, and other manufacturing industries. We are looking for an experienced and enthusiastic Field Service Engineer X-Ray based in the south of London. You will be working in the field and have the flexibility to travel and be away from your home location during the working week. What is your role? A Field Service Engineer will be responsible for the troubleshoots, calibrations, services, installations and repairs of all Nikon Metrology systems at customer sites. The Field Service Engineer maintains documentation for each job carried out and ensuring the documentation is returned to the Service manager or coordinator, completed once the job is complete. They will have to provide assistance to the Technical staff and support to dealers. What are your key areas of responsibility? • Responsible for meeting daily service repair needs and driving customer satisfaction, • Installs, calibrate, repairs and maintains equipment in the field;, • Be a technical expert on his product domain, follow trainings, and provide trainings, • Documents all inspections, maintenance, repair work and submits paperwork in a timely basis, • Ensuring parts and consumables are available for jobs and return of parts if required making sure that serial numbers are logged of parts replaced., • Participates in service sales opportunities and assists with promoting and implementing revenue programs., • Ensures that tools and test equipment are properly maintained and calibrated, • Provide technical support to service customers., • Establishes and maintains a close relationship with departments in order to support the needs of the customer and remain aware of current technical trends., • Comply with and ensure department compliance with Company health, safety and environmental policies., • Identify product and process improvements., • Train junior colleagues, write service manuals and/or procedures to assist in this process, • Other duties as required., • Travel from Monday to Friday across the country What are your ancillary responsibilities? The service engineer needs to work on his own; he needs to solve the customer cases, and can ask advice. As the service engineer is most of the times alone at customers site, the service engineer needs to communicate well with the back office. The service engineer has to have a high level of problem solving skills, thinking out of the box What are your required qualifications and competencies? ESSENTIAL • Master or Bachelor degree in Engineering ( electronics, electro-mechanics) or equivalent through experience working on technical products, • Excellent knowledge of English, any other language is an asset, • Experience with technical products, • Excellent IT skills for working with Windows, Word, excel and outlook, • Computer literacy, competency in use of all programs within MS Office Suite, • Technical background : electricity, mechanics, electronics, pneumatics, • Electrical drawing ability and good technological watch level. DESIRABLE • Field service experience/ Customer oriented, • Customer service skills. Why Nikon Metrology? At Nikon Metrology, our success is achieved by our employees. Clearly defined common goals, objectives, and priorities, create a foundation to work with pride and confidence. Our employees highly value the supportive and collaborative working environment and we share our passion for technology and innovation. What Nikon can offer? At Nikon we offer a competitive salary and a company car with the opportunity to be paid overtime. Interested? Do you see yourself as our new Field Service Engineer X-Ray? Please send your CV and letter of motivation to . We look forward to your application!

Job Purpose Intercontinental Exchange, Inc. (ICE) presents a unique opportunity to work on cutting-edge technology and business challenges in the financial sector. The Senior Engineer role within the ICE Network Engineering team provides leadership in network design, validation, deployment, maintenance and 24x7 operational support. The successful candidate will work on further advancing one of the largest and global financial networks with a wide variety of critical services as well as help drive large scale office refreshes and migrations. The successful candidate will be able to multitask in a dynamic team-based environment demonstrating strong problem-solving and decision-making abilities and the highest degree of professionalism. Responsibilities • Design, deploy, support and maintain mixed vendor network infrastructure, • Design, implement, and operational support for enterprise VPN technologies, • Develop, document and publish architectural standards and designs, • Assist ICE staff with problem solving and escalation procedures, • Understand and follow operational policies/procedures and promote adherence to same, • Provide technical knowledge needed to ensure safe, effective, and efficient changes to the network infrastructure, • Assist with development of policies and procedures for maintaining network infrastructure, • Collaborate and work closely with all other IT teams, • Lead incident investigations, diagnosis, and service restoration and always give priority to the resolution of incidents, • Be a subject matter expert provide guidance to other Engineers (troubleshooting, design, on-boarding, risk mitigation, operational improvement) Knowledge and Experience • In depth knowledge of general network principles and technology, and how to apply them in a service-oriented mission critical environment, • Ability to lead technical projects from design through implementation and rollout, • Extensive network routing protocols and troubleshooting skills in BGP and OSPF, • Strong knowledge of modern configuration management tools (Ansible, Jinja, JSON), • Strong knowledge and experience developing in Python, • Experience using Restful APIs, • Proficient with GIT for software collaboration and version control, • Experience hands on support and troubleshooting of networks, • Experience with design and implementation on complex works, • Running and analyzing sniffer traces with deep TCP/IP protocol understanding, • Basic Unix/Linux system administration, • Excellent communication and documentation skills, • Excellent customer service attitude, • Ability to operate effectively and professionally under pressure Skills • Experience working with cloud deployments, • Experience working with wireless technology, • Experience working with enterprise VPN technology, • Experience working with Load balancers, • Expert level network certifications, • Firewall and Load Balancer advanced certification, • In-depth hardware knowledge of switches and routers: (Internal chipsets specifications, TCAM and memory details, buffering capabilities and multicast replication details), • Bachelor of Science Degree in Computer Engineering or equivalent experience

Opportunity Python Senior Engineer • You will join the Recommendations team, contributing to the AI Stylist experience, an AI-powered product that combines conversational interfaces with recommendation capabilities., • The work sits at the intersection of engineering and AI, focused on improving relevance, quality, and reliability in a live, customer-facing system., • You will collaborate closely with engineers, data scientists, and product stakeholders to evolve the system and support its rapid growth. Essential skills/knowledge/experience: • Strong Python engineering experience in production environments, • Experience building AI-enabled applications, particularly in recommendation or conversational systems, • Hands-on experience with evaluation frameworks for LLM or AI systems, • Clear understanding of how AI systems differ from traditional deterministic systems, • Ability to design meaningful evals and improve system quality over time, • Experience working in cross-functional teams with engineering, data, and product Your responsibilities: • Building and evolving AI-powered services using Python, • Designing and implementing evaluation frameworks for LLM-based systems, • Improving output quality through structured evals rather than purely code changes, • Applying techniques such as LLM-as-a-Judge to assess response and recommendation quality, • Working with non-deterministic systems and iterating based on real-world behaviour, • Integrating AI services into a broader platform and API ecosystem, • Contributing to production readiness including reliability, observability, and performance, • Partnering with data scientists on prompts, model usage, and evaluation strategies

Sales Engineer — Data Center Infrastructure Company: Confidential Infrastructure & AI Deployment Firm Reports To: Chief Operating Officer (COO) Employment Type: Full-Time, Remote Compensation: Competitive, based on experience Start Date - Immediate / ASAP Role Overview The Sales Engineer serves as the technical lead across complex data center infrastructure engagements. This role translates customer compute and AI infrastructure requirements into deployable technical designs, commercially defensible proposals, and coordinated delivery plans across GPU vendors, server OEMs, MEP contractors, colocation providers, and enterprise customers. This is a fully remote role requiring regular overlap with Central European Time (CET) and close collaboration with executive leadership and the broader sales engineering team. Key Responsibilities Pre-Sales & Solution Design • Translate customer compute requirements into rack elevations, power models, network fabric BoMs, and structured cabling designs, • Build, validate, and optimize Bills of Materials and High-Level Designs aligned with NVIDIA reference architectures and point-to-point deployment standards, • Design cable tray layouts, basket pathways, and segregation strategies for InfiniBand, Ethernet, out-of-band management, and fibre infrastructure, • Conduct remote and on-site colocation assessments covering power availability, cooling capacity, floor loading, tray utilization, and BMS integration Commercial Management, SOW & Contract Coordination • Draft, review, and negotiate Statements of Work (SOWs), addenda, and deployment documentation with customers and OEM partners, • Identify commercial and operational risks early, including scope gaps, ownership ambiguities, duplicated line items, undefined deliverables, and schedule slippage, • Develop defensible quotations and labor estimates with sustainable rack-unit margins, • Manage change requests throughout project execution, including re-scoping, re-quoting, and maintaining documentation integrity Customer & Stakeholder Coordination • Coordinate technical delivery across multiple stakeholders, including enterprise customers, GPU vendors, server OEMs, MEP contractors, and colocation operators, • Drive resolution of overdue RFIs, approval dependencies, and technical sign-offs, • Lead technical discussions with customer infrastructure and operations teams from initial scoping through deployment and quarterly reviews, • Maintain accurate open-points trackers and ensure actions are driven to closure, • Conduct post-deployment reviews and feed operational lessons back into design templates and contractual standards Sales Engineering & Operational Support • Maintain reusable design standards, BoM templates, and SOW boilerplate documentation for future engagements, • Support leadership during customer workshops, technical presentations, and tender submissions, • Track opportunities, stakeholder activity, and project status within CRM and PM platforms Required Skills & Qualifications • 4–5 years of experience in data center infrastructure, HPC, networking, colocation, OEM, hyperscaler, or systems integration environments, • Practical experience with high-density GPU deployments, InfiniBand/Ethernet networking, structured cabling, and liquid-cooled rack environments, • Strong understanding of critical infrastructure concepts including:, • PDUs (single-phase and three-phase), • Fibre standards (OM4, OS2, MPO, LC), • Busbar systems and tap-offs, • Leak detection and fire suppression systems, • Demonstrated ability to review, challenge, and improve commercial and technical documentation, • Excellent written and spoken English; additional European languages are advantageous, • Advanced proficiency in Excel/Google Sheets for BoM and deployment planning work, • Experience with Visio, Lucidchart, Draw.io, or similar diagramming platforms, • Familiarity with CRM and PM tooling such as HubSpot, Salesforce, Jira, Asana, or Linear is beneficial, • Strong organizational discipline with the ability to manage long-running, multi-party infrastructure projects independently, • Willingness to travel periodically for site assessments, deployment milestones, and customer workshops

Lead Software Engineer – Ruby on Rails - London (Hybrid) | Full-Time FRESH has partnered with a fast-growing B2B SaaS company building a next-generation data platform that delivers real-time insights to support passengers requiring assistance while travelling. They are now hiring a Tech Lead to strengthen the core backend of their Passenger Assistance platform, helping scale customer onboardings faster and reduce backend bottlenecks in feature delivery. This role is an excellent opportunity for someone looking to take the next step into a technical leadership position while remaining hands-on with engineering. Responsibilities: • Own technical direction and architecture decisions within the Rails application, • Design, build, and maintain scalable backend services and RESTful APIs, • Optimise background job processing using Sidekiq, • Help improve onboarding scalability and reduce backend delivery bottlenecks, • Identify technical risks early and balance trade-offs between speed, quality, and scope, • Collaborate within a cross-functional product squad, • Support and mentor engineers through technical leadership and problem-solving Key Requirements: • Strong commercial experience with Ruby on Rails in production environments, • Solid understanding of Rails monolith architecture and full-stack troubleshooting, • Experience building and maintaining RESTful APIs, • Strong knowledge of PostgreSQL, Redis, and Sidekiq, • Comfortable working with AWS infrastructure, • Experience using Docker in development or production environments This is a fantastic opportunity to join a purpose-driven technology business making a genuine impact, while taking a meaningful step into technical leadership within a collaborative and high-growth environment.

Senior Full-Stack Software Engineer London (Victoria) · 3 days in office · £100,000 – £120,000 · Permanent Our client is a newly launched, VC-backed tech business operating in a highly traditional professional services sector. Founded by repeat founders with a track record of building and scaling high-growth, category-leading consumer businesses, they are using AI and automation to fundamentally reimagine how services in their space are delivered. The opportunity This is a rare greenfield engineering role at a genuinely early-stage business. The successful candidate will join a small, senior founding team and take real ownership of the technical foundation from day one, building the stack, setting the architecture, and establishing the patterns that everything else will be built upon. The role spans customer-facing product, backend automation, AI agent orchestration and internal tooling, with significant scope to grow as the business scales. What you'll be doing • Building the customer-facing platform from the ground up, timelines, task-based views and embedded AI assistance, • Owning backend automation workflows, AI agent orchestration and data pipelines, • Building internal tooling to support the team in reviewing and approving AI-generated work, • Setting engineering patterns and architecture that future hires will build on What they are looking for • 5+ years building modern web applications with a strong backend emphasis, • Strong command of React/Next.js and Python/TypeScript, • Experience with AI agent orchestration frameworks (e.g. LangGraph, OpenAI Agent SDK), • The architectural judgment to make confident decisions on a fast-moving, greenfield stack, • A background in high-growth, VC-backed startups you thrive in fast, dynamic environments, • London-based with existing right to work in the UK (visa sponsorship not available) Why this role • A true ground-floor opportunity at a well-funded, early-stage business disrupting a traditional sector, • Founding team with a proven track record, previously built one of the UK's fastest growing consumer brands, • Backed by respected VC funds with a recent funding round closed, • Real ownership and influence over product and architecture from day one, • Work at the cutting edge of AI and automation in a sector ripe for disruption If this role sounds of interest, please apply now!

Simulation Software Engineer You'll own substantial parts of a simulation engine that powers continent-scale defence training environments — covering the behaviour and interactions of pedestrians, traffic, shipping, aircraft, satellites, and critical national infrastructure. You'll shape how simulated actors decide and act, how simulation state stays coherent across a compute cluster, and how LLM-backed capabilities (natural language control, actor generation, simulated social media) are brought into the engine. Work spans a C++ simulation engine, a custom distribution framework, and a TypeScript/React front-end, within a cross-functional team of Software, QA, and DevOps Engineers. Key Responsibilities • Design and implement behaviour/decision-making logic for simulated entities in C++, • Integrate third-party simulation libraries into a coherent system, • Design simulation state partitioning across a distribution framework (IPC, bandwidth, fidelity), • Extend REST services and TypeScript/React front-end across the web/sim boundary, • Write design docs and run design reviews, • Review peers' designs and code; collaborate with Product and defence stakeholders, • Mentor teammates through pairing and code review, • Deploy and support the product on-site at customer exercises, hackathons, and industry events Requirements • 4+ years software engineering experience, • Experience in behavioural or agent-based simulation (game AI, VFX crowd sim, CGF, or similar), • Strong C++ for performance-sensitive, real-time systems, • Knowledge of spatial data structures, path planning, decision modelling, vehicle movement, • Ability to reason about distributed simulation design (IPC, bandwidth, domain partitioning), • Comfortable moving between languages and stack layers, • Proactive, communicative style — able to challenge and draw out contributions, • Product engineering mindset, • Comfortable with AI-assisted development workflows, • Eligible for UK SC-level security clearance, • Able to attend Shoreditch office at least once per week Nice to Have • LLM-enabled product feature experience (NL interfaces, content generation, agent behaviour), • Rust, particularly for distributed/systems-level work, • Geospatial concepts and map data processing for simulation, • Defence sector, military modelling/simulation, or wargaming familiarity, • Kubernetes for compute cluster orchestration, • Prior tech lead experience or interest in that pathway Benefits • Hybrid (1 day/week in Shoreditch), • Private health insurance, • Enhanced pension, • Enhanced parental leave, • 3 extra days off at Christmas (on top of 25 days), • L&D budget, • Regular socials, • Share options

This is a hybrid role working 3 days onsite per week in New Malden, and 2 from home. The Opportunity This is an opportunity to join a leading defence engineering team delivering complex mission-critical systems for UK and international programmes. As a Systems Engineer, you will support the delivery of Systems Engineering activities across the full project lifecycle, from requirements capture and system design through to integration, acceptance and in-service support. You will contribute to high-profile naval and multi-domain defence programmes, working on command and control technologies that support operational capability across maritime environments. The role offers the chance to work within a multidisciplinary engineering environment where technical quality, collaboration and innovation are highly valued. Key Responsibilities • Deliver Systems Engineering activities across the project lifecycle., • Produce and review technical documentation in line with programme milestones., • Support and lead design reviews including SRR, PDR and CDR activities., • Manage technical interfaces between internal teams, suppliers and customers., • Review customer and supplier technical documentation, providing technical assurance and challenge where required., • Work closely with Software, Hardware, Mechanical, V&V, Safety, Cyber and ILS teams to ensure successful system integration., • Support technical delivery against programme cost, schedule and quality objectives., • Degree qualified in Systems Engineering, Electrical Engineering, Software Engineering or a related discipline., • Experience within Systems Engineering in defence, maritime, aerospace or other highly regulated industries., • Knowledge of systems requirements, design, integration, verification and acceptance activities., • Exposure to control systems, PLC/SCADA or operational technology environments., • Experience with Model-Based Engineering approaches and tools such as Enterprise Architect., • Experience using requirements management tools such as IBM Engineering Requirements Management DOORS., • Strong communication and stakeholder engagement skills., • Knowledge of V&V activities including environmental or EMC testing., • Awareness of industry standards and Systems Engineering best practice., • INCOSE ASE or CSEP accreditation.

About Indicium AI Indicium AI was Anthropic’s first European launch partner - and sits among a handful of organisations globally trusted by Anthropic to deploy Claude at enterprise scale. We are also one of the first four OpenAI partners in the UK, and Databricks Ventures has invested in our business and holds a seat on our board. Our engineers have access to the latest AI tools and models, partner technical teams, and early capability previews that the wider market does not. We are deploying production AI systems into the world's most complex organisations across Financial Services, Energy, and Healthcare. We exist to make AI a genuine competitive advantage for our clients, not in a presentation but in production. We invest seriously in our people. Every FDE at Indicium AI has access to Anthropic training, and a flexible learning budget to go with it. All of our staff are equipped with Claude licenses for Chat, CoWork and Claude Code. We are building a team of engineers who are at the frontier - and we support that with the investment to match. The Role AI is not just changing what software can do - it is changing how software gets built. The best engineering organisations in the world are rewriting their operating models around AI native development: Claude Code in every workflow, agents across the SDLC, and a fundamentally different relationship between engineers and the tools they use. Most enterprises know this matters. Very few know how to make it work. The Forward Deployed Software Engineer at Indicium AI embeds directly with client engineering teams to transform how they build software. You do not wait for a brief. You watch how a team actually works, find the problems they have not articulated yet, and ship the changes that make AI native engineering real - not as a presentation, but in their daily workflows and production pipelines. This is a role for an experienced software engineer who is passionate about how AI is transforming the craft of software engineering. You will help organisations redesign their engineering capability - from how they use Claude Code and agentic tooling, to how they structure teams, review code, test, and ship. Then you will co-engineer alongside their teams to integrate these new ways of working into their product engineering workflows. You will lead engagements at some of the most complex organisations in the UK. Technically, commercially, and in the room with engineering leaders who have built serious systems and are not easily impressed. What You Will Do • Lead engagements that transform how enterprise engineering organisations build software - from discovery and assessment through to embedded co-engineering and operational handover, • Design and implement AI native development workflows: Claude Code integration, agentic coding assistants, AI-augmented testing, automated code review, and intelligent CI/CD pipelines, • Define and roll out operating models for AI native engineering across client organisations - covering tooling, process, team structure, and best practice at scale, • Co-engineer with client product engineering teams, working shoulder to shoulder to integrate new ways of working into their existing codebases and delivery cadence, • Own the client technical relationship at senior engineering leadership level - you are the person the VP Engineering or CTO calls, not one of the people copied on the email, • Navigate organisational complexity - procurement, security, resistant teams, shifting priorities - without losing delivery momentum, • Identify and shape new opportunities within existing client relationships - commercial awareness is part of the role, not separate from it, • Codify repeatable patterns and playbooks for AI native engineering transformation that let the practice scale beyond individual engagements, • Mentor engineers on your engagements and raise the bar for the practice through knowledge sharing, • Work alongside Anthropic field teams on joint client engagements - representing Indicium AI at the highest level What We Are Looking For • 5+ years as a software engineer with strong production experience - you have built and shipped real systems, not just advised on them, • Deep passion for how AI is transforming software engineering - you are already using Claude Code, Copilot, or agentic development tools daily and have a clear view on where this is heading, • Experience in a client-facing technical role - forward deployed engineering, technical consulting, solutions architecture, or engineering leadership with external stakeholders, • Strong proficiency in modern software engineering stacks - Python, TypeScript, or Java - with comfort across cloud platforms (AWS, Azure, GCP), • Experience driving engineering process change or transformation within organisations - you have helped teams adopt new tools, practices, or ways of working at scale, • Genuine enterprise experience - you have navigated the realities of large engineering organisations: legacy systems, compliance requirements, multi-team coordination, and stakeholder management, • High agency - you do not wait to be told what to do in an ambiguous situation, you make a call, communicate it, and deliver, • Vertical depth in at least one of Financial Services, Energy, or Healthcare - enough to be a credible peer, not just a technology generalist Nice to Have • Experience with MCP server development, Claude Code enterprise deployment, or AI agent integration into development workflows, • Track record of defining engineering best practice or developer experience within a scaling organisation, • External presence - writing, speaking, or community contribution in the software engineering or AI tooling space, • Experience working alongside or within partner ecosystems such as Anthropic, Databricks, or AWS Why Indicium AI Access to leading AI Labs: Anthropic’s first European launch partner. One of the first four OpenAI UK partners. Databricks Ventures invested and on our board. Our engineers work with capabilities before the wider market does and work jointly with teams from leading AI Labs on customer delivery. We are builders: We embed, we architect, we build - and we stay until it works. Our engineers make real decisions on live systems, for clients in industries where getting it wrong has consequences. There are no layers between you and the work. Problems worth solving: No two engagements are the same. The variety and complexity of enterprise AI problems at Indicium AI is something a product company simply cannot offer. If you want engagements that test every dimension of what you can do, this is where they are. Investment in staying at the frontier: The best engineers we know are relentlessly curious - and we build an environment that supports learning and growth. Every engineer has access to leading AI training and tools, career development pathways, and a flexible L&D budget. We think that’s how it should be.

GenAI Full Stack Engineer - Managing Consultant Salary: £80,000 - £88,500 pa + £8,000 Bonus plus benefits, perks and healthcare options Job Type: Permanent - Hybrid / 2 x days per week - Travel to client site Base Locations: London, Manchester, Newcastle, Glasgow Overview: We’re looking for a GenAI Full Stack Engineer who is passionate about solving real-world challenges through technology. You’ll work closely with senior stakeholders both internally and within key clients to create GenAI strategies that translate business issues into relevant technical solutions and competitive propositions that are scalable, secure, and sustainable. Your Role: • Collaborate with the team to develop GenAI proof-of-concepts (POCs) for clients using technologies like Retrieval-Augmented Generation (RAG) and intelligent agents., • Scale existing POCs to production-ready solutions for customer use., • Design and develop Full Stack applications for both GenAI and non-GenAI projects., • Support the development of infrastructure to enable robust end-to-end solutions., • Grow your skills by exploring and experimenting with emerging technologies, including GenAI. Your skills and experience: • Backend Development: Experience in building microservices using either Python with FastAPI, or TypeScript with Express or equivalent, • Frontend Development: Experience in building React applications using TypeScript, leveraging frameworks such as Next.js or Vite., • GenAI Frameworks: Familiarity with tools like LangChain, LangGraph, CrewAI, or Vercel AI (in Python or JavaScript)., • LLM experience: Practical experience with Large Language Models (LLMs) such as OpenAI, Anthropic, Mistral, or Llama, and tools like Ollama., • Cloud Platforms: Proficiency in AWS or Azure for hosting and deployment., • Containerization and Orchestration: Hands-on experience with Docker, Kubernetes, and Docker Compose., • Infrastructure as Code (IaC): Exposure to tools like Terraform., • Monitoring Tools: Familiarity with LLM monitoring tools like Langsmith, Langfuse, or similar., • CI/CD: Experience with continuous integration and deployment tools such as GitLab, GitHub, or Jenkins., • Vector Databases: Experience with and (but not limited to) ChromaDB, Pinecone, PGVector, MongoDB , Qdrant etc., • NoSQL: Familiarity with NoSQL databases (e.g., MongoDB preferred)., • SQL: Experience working with SQL databases like PostgreSQL., • Proficient in Git and version control platforms like GitHub, GitLab, etc. To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. If you’re ready to take the next step in your career and thrive in a fast-paced, innovative environment, we want to hear from you! Please send updated CV to

Software Engineer - Tech for good! Location: London, hybrid working (2-3 days p/w in the office) Salary: £80-100k + equity potential Industry: Medical grade AI HealthTech Immersum is supporting a fast-growing AI HealthTech business building advanced products within a highly regulated, real-world environment. Their products are used by clinicians and the ambulance service positively impact the lives of people every day. Backed by strong commercial traction and entering a major growth phase, the company is investing heavily in its engineering teams as it scales both its platform and product offering internationally. This is an opportunity to join a product-led engineering environment where technology decisions have direct customer impact and engineers are encouraged to contribute to both product direction and technical execution. We are looking for strong Software Engineer who care as much about the user problem as the technical implementation. You’ll join a collaborative product squad working across modern frontend applications, backend services and distributed systems in a fast-moving environment where shipping quality software matters. The Role: You will work closely with Product, Design and Engineering teams to build and deliver customer-facing features across the full technology stack. The role combines hands-on software engineering with strong product collaboration and ownership, giving engineers the opportunity to influence both technical decisions and user outcomes. You’ll contribute to scalable applications and backend services, help shape engineering best practices and work within a modern cloud-native infrastructure environment. The business operates within a regulated sector, meaning reliability, quality and security are critical components of software delivery. This role would suit engineers who enjoy ownership, autonomy and solving complex real-world problems within a high-growth technology business. Responsibilities: • Build and ship full stack product features across frontend and backend systems, • Collaborate closely with Product Managers and Designers to deliver high-quality user experiences, • Develop scalable APIs and backend services, • Contribute to modern frontend applications using React and TypeScript, • Work within cloud-native and distributed systems environments, • Support engineering quality, reliability and operational best practices, • Participate in architecture and technical design discussions, • Contribute to continuous delivery and deployment processes, • Work across event-driven systems and asynchronous workflows where appropriate, • Help improve internal engineering standards, tooling and development workflows, • Operate effectively within a regulated software delivery environment Experience: • 3-5+ years of commercial in Software Engineering, • Strong frontend development experience with React and TypeScript, • Backend development experience using Node.js, NestJS and/or Python/FastAPI, • Experience building and shipping production-grade software, • Strong understanding of distributed systems and scalable application design, • Experience working closely with Product and Design teams, • Strong problem-solving and communication skills, • Experience operating within Agile software development environments, • Understanding of cloud infrastructure and modern deployment practices Desirable: • Experience working within regulated industries or compliance-focused environments, • Experience with healthcare, fintech or other high-availability systems, • Familiarity with infrastructure-as-code and Terraform, • Experience with event-driven architecture patterns, • Exposure to cloud platforms such as GCP or AWS, • Experience with containerised environments and Kubernetes, • Understanding of CI/CD, GitOps or automated deployment tooling, • Experience integrating with third-party platforms or APIs Tech Environment: • TypeScript, • React, • Node.js / NestJS, • Python / FastAPI, • PostgreSQL, • Redis, • Cloud-native infrastructure, • Kubernetes, • Event-driven systems, • Infrastructure-as-code What’s on Offer: • Competitive salary and potential equity participation, • Modern engineering environment with strong technical ownership, • High-impact product work solving meaningful real-world problems, • Hybrid working with a collaborative office culture, • Latest equipment and tools, • Clear progression opportunities as the engineering function scales, • The opportunity to work on products with visible customer impact every day

About Loop Horizon: Loop Horizon is a boutique marketing, data, and technology consultancy helping world-leading brands transition to a truly data-driven future. Our team is predominantly ex-client side, which means we understand the realities our clients face - from legacy platforms and organisational constraints to regulatory pressure and skills gaps. We focus on outcome-based delivery, enabling clients with sustainable data and technology capability while supporting their teams through strategy, design, delivery, and new ways of working. Due to continued growth, we are looking for a Lead Data Engineer to play a pivotal role in delivering high-impact data solutions while scaling our engineering capability through AI, automation, and reusable assets. Role Overview: As a Lead Data Engineer, you will be responsible for leading the technical delivery of complex data engineering projects while remaining hands-on. You will act as a force multiplier — using AI, automation, and junior resources to increase delivery speed, quality, and scalability. This is not a traditional management role. Instead, you will combine deep technical expertise, delivery leadership, and modern engineering practices to help Loop Horizon scale its data capability. Key Responsibilities: Technical Leadership & Delivery • Own end-to-end delivery of data products from discovery and design through to build and release, • Design and implement scalable, secure data pipelines (batch and near real-time), • Architect data platforms and models for marketing, customer analytics, and digital behavioural use cases, • Act as the senior technical lead on client engagements AI-Augmented Engineering & Scaling • Leverage AI tools and automation to accelerate development, testing, and documentation, • Define and embed best practices for AI-assisted engineering across the team, • Break down complex work into deliverable components and guide junior engineers, • Review and assure quality of outputs across pipelines, models, and code Capability Development • Build reusable frameworks, templates, and accelerators (e.g. dbt starters, pipeline templates, CI/CD patterns), • Establish best practices across data architecture, modelling, testing, and deployment, • Contribute to building Loop Horizon’s data engineering capability and delivery standards Client & Stakeholder Management • Act as a senior technical partner to clients, • Translate business objectives into scalable technical solutions, • Support pre-sales activity including solution design, estimates, and technical input into proposals, • Build trusted client relationships through high-quality delivery Skills and Qualifications: Essential • Proven experience as a Senior or Lead Data Engineer in a complex delivery environment, • Strong hands-on experience designing and building scalable data pipelines and platforms, • Experience with cloud data platforms (AWS, Azure, or GCP) and modern data stacks (e.g. Databricks, BigQuery, Snowflake), • Strong understanding of data modelling for analytics and customer use cases, • Experience with workflow orchestration tools (e.g. Airflow, Step Functions), • Experience leveraging AI tools or automation to improve engineering productivity, • Strong client-facing and stakeholder management skills, • Deep understanding of data modelling for analytics and marketing use cases Desirable • Consultancy or agency experience, • Experience with digital data ie GA4, Adobe Analystics, • Exposure to privacy, consent, and regulatory considerations (e.g. GDPR), • Experience working with partners and third-party vendors Our Commitment to You: • Competitive salary, • 25 days holiday, plus an additional 3 days leave between Christmas and New Year, • Pension scheme and life assurance, • Private Healthcare for you (and your spouse/children at extra cost), • Flexible benefits scheme including electric car leasing scheme, cycle to work, gym discounts, discounted vouchers, • Shares in company after one years’ service, • Hybrid working - we believe in a balance between spending time face-to-face with colleagues and our clients, as well as enabling working from home, • Excellent opportunities to grow and develop, • Vibrant, friendly, dynamic team with calendar of regular social activities and team events

Exciting opportunity at one of the fastest growing financial services firms around the world. They offer prime brokerage, clearing and financing across traditional and digital assets, and are now looking to hire world-class engineers to help build on their success. In this role within the AI Automation team, you will design and deliver AI-driven automation solutions that streamline and enhance complex business processes across customer, operations, compliance, legal, finance, and other workflows. You'll build scalable automation services to reduce manual effort, improve accuracy, and unlock new operational capabilities. This will involve partnering with engineering teams, and collaborating closely with product managers, technical program managers, and business architects. This role offers meaningful ownership and business-wide impact. The successful AI Automation Engineer will have outstanding communication skills, with a cross-functional, collaborative mindset. Skills & Experience Required • 5+ years' experience in software engineering, workflow automation, process automation, or applied AI, • Strong proficiency in Python, • Demonstrated experience delivering production-grade automation (not just prototypes or POCs), plus integration of AI/ML capabilities into real business workflows, • Experience working with databases or data warehouses to support automation use cases, • Experience integrating automation with collaboration and productivity platforms (e.g. messaging, knowledge management, ticketing/workflow tools), • Ability to design and implement context and data integrations through APIs, events, or protocols (including MCP where applicable), • Experience in fintech, capital markets, or digital asset platforms is a plus Whilst we carefully review all applications, to all jobs, due to the high volume of applications we receive it is not possible to respond to those who have not been successful. Contact If you feel you are suitable for this role, don't hesitate to get in touch: Jack Peck [e] [t] +44 20 3745 6537 linkedin.com/in/jack-peck-448a70131/

LSEG is seeking a dynamic and customer-focused Business Consultant to support and grow our Digital Identity & Fraud solutions with a concentration on cross boarder payments and bank account verification. This role is ideal for someone who thrives at the intersection of technology and client engagement-someone who is eager to learn, solve problems, and help customers succeed. You will work with a diverse range of clients from large strategic enterprises to innovative startups on compelling use cases that drive real value and prevent fraud. Your insights will also help influence our product roadmap through direct feedback and industry expertise. Role Responsibilities: • Deliver engaging and tailored product demos and presentations to both technical and non-technical audiences., • Understand client landscape and develop comprehensive, high value solutions., • Lead Proof of Concepts (POCs) and proposals as well as Statements of Work (SOWs)., • Comfortable trying a new product, process, or use case and learning through doing. Able to find solutions and answers through investigations and even through trial and error., • Collaborate with internal teams to compose custom solutions that improve client value., • Navigate and optimize how our offerings integrate with third-party products., • Own your sales opportunity pipeline and apply product knowledge to accelerate deal cycles., • Stay informed on industry trends and competitive landscape to position our solutions., • Maintain expertise on LSEGs product offerings. Qualifications/Experience:, • 3+ years of cross boarder payments, SWIFT payments, account verification, digital identity, KYC, authentication, and/or identity verification experience in client facing roles. Clients may also be resellers/integrators/channel partners, • Information Technology or Engineer background or technology-centric job experience across channels-web, mobile, API, and UX, • Experience with one or more of the following industry sectors: Financial Institutions/payment service providers, insurance, wealth management, healthcare, ecommerce (B2B and/or B2C), • Comfortable working in a fast-paced and innovative team that has all of the benefits of the world-renowned London Stock Exchange group., • Previous pre-sales experience for software or technical products is highly valued, • Experienced with APIs and understanding of JSON (request / response, etc.), • Strong presentation and interpersonal abilities, • Familiarity with the sales cycle and ability to support sales acceleration, • Knowledge of the payments and account verification industry preferred London Stock Exchange Group (LSEG) Information: Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.