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Recruitment agencies: please note, MHA do not accept unsolicited CVs from recruitment agencies, regardless of whether they are on our Preferred Supplier List (PSL). Please note that interviews may take place prior to the closing date and if a suitable candidate is appointed the role may close early.

Estimating & Procurement Manager Location: Aylesford | Salary: £40,000-£45,000 | Hours: Full-time, Mon-Fri 8am-5:30pm We are recruiting an Estimating & Procurement Manager to join a well-established retail manufacturer on a permanent basis. This is a key leadership role, managing a team of three, overseeing accurate quotations, strategic purchasing, supplier relations, and providing data-driven reporting to support production and procurement decisions. What you’ll do: • Lead a small team, setting objectives, monitoring performance, and identifying training needs, • Prepare accurate job estimates for printed packaging products, factoring materials, machine use, labour, and customer requirements, • Develop and maintain pricing models aligned with company strategy and market benchmarks, • Oversee all purchasing activities for raw materials, outsourced services, and production supplies, • Negotiate with suppliers to ensure cost, quality, and service targets are met, • Monitor supplier performance, pricing trends, and material availability across the UK/EU, • Produce reports and KPIs on costs, estimate accuracy, material usage, and procurement performance, • Collaborate with Sales, Customer Service, and Production teams to support client quote requests, • Implement procurement strategies that support business goals and operational efficiency What we’re looking for: • Proven experience in estimating and procurement, ideally in a technical or packaging environment, • Previous supervisory or team leadership experience essential, • Strong commercial acumen with ability to balance customer needs with margin and cost considerations, • Experience in supplier negotiation and performance management, • Excellent interpersonal, leadership, and organisational skills, • IT literate, confident in Microsoft Office suite, • Proactive, accountable, and flexible Benefits: • 25 days holiday + 8 bank holidays, • Pension scheme, • Onsite parking, • Car salary sacrifice & cycle-to-work schemes, • Employee referral programme This is a fantastic opportunity for a commercially-minded, technically skilled manager to lead procurement and estimating operations in a growing and dynamic manufacturing business. Please note this position is only suitable for candidates who are already able to live and work in the UK without restriction. No relocations please. CVs to New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we’d also appreciate a simplified version in Word format. If this role isn’t for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and x@nagrecruitment We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

You are here: Home / News / News / RBVE – Lifeworks Tutor and Employment Advisor Salary: £28,000 – 30,300 per annum, dependent upon experience Location: RBVE Aylesford with National Travel This is a Permanent, Full Time vacancy that will close in a month at 23:59 GMT. RBVE is seeking a motivated Lifeworks Tutor and Employment Advisor to deliver our award‑winning national Lifeworks programme, supporting veterans, serving personnel families, and the wider military community into sustainable employment, education, or training. Based in Aylesford with national travel, you’ll deliver engaging online and in‑person employability training, provide 12 months of personalised Forward Assist support, and guide beneficiaries with CVs, applications, and interview preparation, while maintaining accurate records and working closely with internal specialists and external partners. • Deliver engaging online and in‑person employability training., • Provide 12 months of personalised Forward Assist support., • Guide beneficiaries with CVs, applications, and interview preparation., • Maintain accurate records and work closely with internal specialists and external partners., • Communicate effectively and work independently and as part of a team., • Strong communication skills, experience delivering training or coaching, knowledge of the UK employment market, and confidence using Microsoft 365., • Ability to work independently and as part of a team., • A full driving licence is required., • A Basic DBS check is required. #J-18808-Ljbffr

Summary: Are you a problem solver who thrives on turning strategic goals into reality? Do you want to lead projects that make a tangible impact on our water supply and services? We are looking for a Project Manager on a 12 month fixed term contract to join our Organisational Change team in Snodland. In this role, you will be the central hub for our project activities, taking ownership from conception right through to completion. You will balance scope, budget, and schedules to ensure we deliver on our promises. This is an exciting opportunity for someone ready to provide leadership and inspire confidence in their teams. Whether you are a seasoned professional looking for impactful work with a balanced, fluid working arrangement, or a rising talent ready to manage complex challenges, you will find a supportive environment here where your expertise is valued. Main Responsibilities Lead the way: You will manage and coordinate single or multiple projects from initiation to closure, serving as the main point of contact for all communications. Plan for success: You will develop comprehensive project plans that include detailed task breakdowns, realistic deadlines, and resource allocation. Keep us on track: You will proactively monitor project performance against the plan, regularly reporting progress, risks, and key metrics to senior management. Own the outcome: You will take full ownership of the project's success by actively managing the scope, timeline, and budget to ensure objectives are met. Manage risk: You will proactively identify potential risks, analyse their impact, and develop effective mitigation plans to keep things moving smoothly. Build relationships: You will actively manage stakeholder expectations to ensure buy-in and alignment, ensuring all deliverables meet our quality standards.What you'll need Qualifications: A professional project management qualification such as Project Management Professional (PMP), Certified Associate in Project Management (CAPM), or PRINCE2 Practitioner. Planning skills: Proven ability to thoroughly plan and schedule projects, setting realistic deadlines and creating comprehensive plans. Financial awareness: Demonstrated ability to create, track, and manage project budgets, ensuring financial constraints are met. Communication: Strong verbal and written skills, particularly active listening and stakeholder management. Leadership: A track record of motivating and guiding teams, building positive project cultures, and inspiring confidence during challenges. Problem-solving: Strong critical thinking abilities to handle unexpected road-blocks. Adaptability: A history of being highly adaptable and flexible, adjusting plans in response to change while maintaining composure. Mobility: A full driving licence.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £65,000 - £72,500 dependent upon experience

Summary: Are you a natural storyteller who can turn complex engineering plans into engaging community conversations? Do you want to play a vital role in protecting the reputation of a company that provides one of life's most essential resources? If you're looking for a role where your work has a tangible impact on the world around you, this is it. As our Engineering Comms Officer, you'll be the bridge between our major infrastructure projects and the communities we serve. Whether you are looking for a role with a real sense of purpose, or ready to take on challenging, high-profile projects, we offer an environment where your expertise is valued and your professional growth is supported. You'll spend your days crafting bespoke campaigns, managing events, and navigating the fast-paced world of media relations. It's a role that requires you to be agile, as you will be pivoting between multiple projects with competing needs while ensuring our customers and stakeholders are kept informed and inspired. Based in Snodland, you'll be part of a team that values fresh ideas and provides the autonomy to see them through. Main responsibilities: Targeted Campaigning: Develop a deep understanding of our communities and identify key stakeholders to create campaigns that reach broad audiences with the right message. Content Creation: Draft high-quality materials including briefing notes, press releases, website copy, and social media content like videos. Event Management: Organise and attend both in-person and virtual community events that "open our audiences' eyes to water." Media Relations: Identify opportunities for positive coverage, manage media interviews, and brief spokespeople confidently. Crisis Management: Join our out-of-hours standby rota (approximately one week in four) to help manage communications during emergencies. Simplifying Complexity: Take technical, complex engineering information and turn it into easy-to-understand materials for the public. Stakeholder Liaison: Work closely with designers, photographers, and contractors to bring your PR materials and events to life.You'll need: Experience / Skills / Qualifications Education: A degree-level qualification in a communication or PR-related discipline, or equivalent relevant experience. Professional Background: Solid experience in journalism (TV, radio, or print) or public relations/communications (either agency or in-house). Technical Skills: Strong skills in strategic planning, copywriting, media relations, and crisis communications management. Media Confidence: Essential experience and knowledge of the press, with the ability to deal confidently with media and stakeholders. Flexibility: A full driving licence and the willingness to participate in a standby rota. Adaptability: The ability to handle multiple projects at once and remain calm under pressure.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £32,938 plus car allowance

Summary: Are you a seasoned engineer looking for a role where your expertise truly carries weight? Do you want to lead high-impact projects that ensure fresh water keeps flowing to millions of homes across the South East? This isn't just about managing assets; it's about shaping the future of our network. As our Senior Civil Engineer, you'll be the technical heartbeat of our non-infrastructure capital projects. From the first spark of a concept to the final site completion, you'll provide the solutions that keep our treatment works and plants running at their best. Main responsibilities The coordination and management of Civil Engineering direct reports. This includes: conducting 1:1/Feedback sessions, conducting appraisals, managing workload, technical support, approval of holiday and expenses, quality control, facilitating support during reactive and emergency work situations. Check and Review of project scopes ensuring they achieve the required outputs and quality standards. Providing technical solutions and support on complex capital projects, including the production of Scope Documents, Works & Site Information, Design Drawings, CDM Documents and compilation of job packs to required deadlines. Liaison with multiple technical disciplines, internal stakeholders and external 3rd parties, to seek approvals to facilitate projects. Undertaking site visits to undertake audits, acquire relevant project inputs and provide guidance to contractors. Work closely with Project Managers in regard to delivery dates, programme and cost analysis.You'll need: Skills / Qualifications / Experience HNC, HND or degree in Civil Engineering or similar. Chartered (expected) or close to achieving Chartership. Extensive experience in the utility sector, with a focus on potable water infrastructure, specifically above-ground civil and structural works for water treatment and storage facilities.. Proven expertise in delivering robust earth-retaining solutions, ranging from engineered embankments to complex concrete basement structures. Strong experience in design, construction and maintenance of non-infrastructure and infrastructure assets, including WTW, Booster plants, pipelines, services and hydraulics. Experience of site supervision for civil engineering construction projects. A keen, committed and motivated individual with excellent communication skills. Demonstrate and implement sound engineering judgement. Strong understanding of CDM 2015 and how it is applied to projects. Excellent time management skills. Competent IT skills, including proficiency in Microsoft Office suite - knowledge of Google Workspace would be desirable. A UK driving licence.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £53,000 p.a. dependent on experience

Summary: As our External Communications Officer, you'll help shape how the world sees South East Water. Supporting our External Communications Manager, you'll help us stay consistent and proactive in everything we do. Whether you're identifying fresh media opportunities or drafting engaging press releases, your goal will be to create impactful coverage that highlights our commitment to our customers. It's a chance to use your PR skills to make a positive, visible difference! Main responsibilities: Support the External Communications Manager in the delivery of the Turning the Tide strategy, rebuilding South East Water's reputation amongst its customers and stakeholders. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high quality communications outputs to deadline. Competent in drafting accurate customer, media and stakeholder communications materials required for a project or event, including, but not limited to; communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, articles, advertising, website copy, FAQs and social media content such as videos. Competent in turning complex information into appropriate and easy to understand materials for public consumption. Keen to learn, develop as well as try new ideas and communications methods as they arise. Competent at identifying potential risks to company reputation and have confidence in raising these with appropriate managers. Identify opportunities for positive media coverage, crafting press releases, arranging media events, managing interviews and briefing spokespeople. Be responsible for organising, managing and attending a range of in-person and virtual community and stakeholder events which open our audiences' eyes to water. Be part of the Communications out-of-hours service on a shared rota basis (approximately one in four weeks) where you'll help manage crisis communications both in and out of office hours, escalating where appropriate. Confident at liaising with designers, photographers, videographers and other contractors to achieve desired outcomes when creating communications materials and arranging events.You'll need: Skills / Qualifications / Experience Degree-level qualification in a communication or PR related discipline or relevant experience. Full driving licence. At least three years' experience in either a field related to journalism (newspaper/online/TV/radio) or public relations/communications, either agency or in-house. Media relations, press office management, relationship building, media monitoring & optimisation, media interview management, statement & briefing development, media training, presentation/briefing skills, strategic communications planning, copywriting, proofreading, creative input & ideation, quality control, campaign execution, crisis communications. A working experience and knowledge of the media, together with the ability to deal confidently with customers and stakeholders is essential. Social media skills would be desirable.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)

Summary: Are you seeking a team that shares your passion for providing excellent customer service? Are you a determined individual? Do you enjoy setting goals for yourself? If so, this is a chance you won't want to pass up... This is a critical position within our fast-paced, friendly, and award-winning Customer Service team. You understand your customer's point of view and make them feel important. Your warmth, passion, and commitment will assist us in getting it right the first time for our customers. No two days are the same. You'll help customers with water bills, refunds, payment plans, and occupant changes. You'll also be helpful if they have problems with their water supply. You enjoy working towards targets, love problem solving, and take satisfaction in delivering the best solutions possible. The salary is £24,810.59. We also offer bonuses for meeting targets. You can earn an extra £3,000 on average and up to £6,300 in total. Monday through Friday, 08:00 - 19:00, and Saturday, 08:00 - 13:00. You'll be assigned to a shift pattern that includes one Saturday every six weeks. The rotas are created in advance so that you can plan. Previous call centre experienceis preferred but not required. Ideally, you'll have experience in a customer facing or customer focused position. You're eager to learn and respond well to feedback. We provide thorough induction training, ongoing coaching, and the support and encouragement you need to get started well. In our vibrant, friendlycall centre, you'll find plenty to do, including regular competitions, rewards, team nights, social events, and paid volunteering days to support issues you care about. This position offers numerous prospects for progression. For example, most of our management began their careers as Customer Service Advisors. You'll have the opportunity to move throughout the department to learn new skills and try out for other roles. As a result, now is a perfect opportunity to launch a successful career and contribute to the success of our Customer Service team. Main responsibilities: Provide an excellent customer experience by being flexible to resolve all customer contacts within the company timescales and contribute to customer satisfaction score. Maintain focus on meeting targets and adhere to business processes, data protection, regulatory compliance and attendance. Build relationships with peers and colleagues to enhance the team working environment, resolve customer problems and ensure successful productivity. Proactively use information and resources to ensure that skills and knowledge are kept up to date and continuously developed. Attend and contribute to team meetings with team, peers and colleagues. To be available to support the business in peak periods by covering post room and reception duties and by being part of a standby rota emergency periods.You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Commitment to providing excellent customer service Dedication to finding the best solutions to problems Excellent computer abilities Outstanding writing and vocal communication abilitiesIt will be a bonus if you have: Skills / Qualifications / Experience Previous customer service / call centre experience would be advantageousEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £24,810.59 starting salary + bonus

Summary: Are you a proactive HR enthusiast looking to grow your career within a meaningful sector? Are you ready to play a key part in delivering the people strategy for an essential service provide? At South East Water, we're looking for a Human Resources Business Partner to join our HR department. This isn't just a support role; it's an opportunity to act as a trusted advisor and the primary point of contact for managers across the employee lifecycle. Whether you're an experienced professional looking for a better work-life balance, or a rising talent ready to dive into meaningful, hands-on projects, this role offers the independence and variety you've been searching for. You'll be at the heart of our operations, supporting the delivery of our People Plan and working alongside senior managers on meaningful change initiatives. You will work closely with specialists in Recruitment, Reward, and Organisational Development to implement everything from workforce planning to talent management, ensuring our people-related solutions are innovative and flexible. This is a hybrid opportunity, working 37 hours per week Monday to Friday. Main responsibilities: Leading on delivering the overarching strategic initiatives of the People Plan across relevant business areas. Being the primary contact for managers, overseeing all aspects of the employee lifecycle. Delivering key HR initiatives across the HR spectrum, including workforce planning, restructuring, resourcing, talent management, pay and reward, employee relations, employee engagement and performance management. Directly influences, advises and supports senior managers in the implementation of complex change initiatives. Supporting the development and implementation of SEW pay and reward strategy e.g. assisting with the pay negotiations, salary benchmarking, the annual performance review and bonus allocation process. As a trusted business partner, proactively cultivate strong and trusted working relationships with teams, managers and key stakeholders across the organisation, fostering a collaborative environment that promotes effective and positive change. Provides day-to-day performance management guidance to line management (e.g., coaching, counselling, career development, disciplinary actions). Identifies training needs within business units and engages with Organisational Development teams to deliver appropriate programmes. Participates in the evaluation and monitoring of training programs to ensure their effectiveness. Ensures that training objectives are met and return on investment (ROI) achieved. Provides support for Organizational Development (OD) initiatives, including succession planning and annual appraisal. Conducts thorough analysis of HR trends and metrics to identify potential issues, and develop tailored solutions, programs, and policies to align with the needs of the business. Takes responsibility for meeting all Directorate reporting obligations by delivering comprehensive and precise HR management information. Promotes best practice ways of working across HR policies and facilitates the resolution of people related conflicts and issues. As required, provide coaching to various stakeholders within the organisation to enhance skills and capabilities in all people-related activities. Actively participates and contributes to monthly Directorate meetings and senior management meetings. Proactively identifies and addresses any people-related concerns, collaborating with senior managers to develop effective solutions that align with the overall business strategy. Performing any other reasonable duties as directed by line management.You'll need: Skills / Qualifications / Experience CIPD Level 7 or equivalent. Problem solving and analytical capability. Excellent interpersonal, communication. and people management skills. Intellectual curiosity. Tenacity and patience. Negotiation and influencing skills. Commercial awareness. Coaching skills. Strong team player. Strong organisational skills and able to manage multiple projects/relationships. Proven ability to collaborate with a wide range of stakeholders. Demonstrable experience of grasping issues quickly and delivering effective and efficient solutions. In-depth knowledge and experience of managing complex employee relations cases. Demonstrable expertise in cultivating organisational culture and driving transformative change. Proficient in leading and supporting change management initiatives. Proven experience in managing professional, effective and proactive relationships with senior leaders. Proven track record of delivering value adding HR solutions, leveraging data-driven approaches to achieve impactful outcomes.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £50,000-£55,000

Summary: Working alongside our Customer Journey Lead, you'll be the go-to person for keeping our Smart Meter installations on track. This role is about looking at the big picture - meaning you'll be pulling and analysing both household and non-household property data to ensure we run a smooth smart metering programme. You'll dive into some complex data to decide whether a job is best handled in-house or by one of our external partners, ensuring every installation or fix is in the right hands. Beyond the numbers, you'll spend your time coordinating between various teams-from water efficiency and leakage to supply-and reaching out to customers to get their appointments in the diary. We're looking for someone who doesn't just wait for instructions but proactively spots hurdles and clears them. As the project grows, you'll use what you've learned to sharpen our processes, making things smoother and more efficient for everyone involved. Main responsibilities: Undertake complex data analysis from various data sources to generate actionable insights. Utilise these insights to strategically coordinate smart meter installations, ensuring optimal efficiency, resource allocation and project delivery. Support the Customer Journey Lead by ensuring all delivery partners have the necessary information to complete smart meter installations efficiently. Maintain strict adherence to governance protocols for all appointment bookings and rollout plans. Work closely with the Communications and HiAffinity Issues team to ensure that the correct Comms is being sent to customers and logged correctly in the system. Act as the primary liaison between internal departments, contractors, and customers. Facilitate clear communication and collaboration to ensure seamless project delivery. Collaborate with internal teams such as Customer Side Leakage and Water Efficiency to route work where leaks are identified during installations. Understand and complete any errored work orders from meter exchanges that have been complete, checking for crossed meters and correcting any information before the are completed and updated in the billing system. Support the achievement of water efficiency audit targets through meter management and engagement with Priority Services Register (PSR) customers. Regularly report program progress to the Customer Journey Lead, ensuring full transparency and proactively addressing issues. Provide support for all required regulatory reporting. Develop an understanding of the non-household (NHH) market. Collaborate with the Wholesale Service Desk to reduce business demand by identifying high-usage NHH customers and strategically directing resources as the program rolls out. Embrace continuous learning and innovation throughout the rollout. Proactively identify and raise issues, using lessons learned to develop and implement effective solutions.You'll need: Skills / Qualifications / Experience Preferably educated to A level standard or equivalent with greater relevant experience. Expert in leveraging quantitative and qualitative data to identify key trends and pain points, translating complex findings into clear, actionable insights that drive strategic decisions. The ability to work autonomously, with a high degree of confidence to manage competing priorities and deliver high-quality results under tight deadlines. Communicates effectively, both verbally and in writing, with a wide range of stakeholders, including customers, technical teams and senior management, adapting messaging to ensure clarity and influence. Proficient with analytics tools such as Google Analytics, Mixpanel, and Amplitude, and skilled in leveraging customer feedback platforms to inform product and business strategy. Skilled in leveraging data to drive operational improvements and meet project objectives by identifying trends and solving key business problems. Proven ability to track and report on key performance indicators (KPIs) related to project delivery, such as installation rates, fix times, resource utilisation and partner performance. Practical experience with analytical tools and software (e.g., Google Analytics, Mixpanel, Amplitude), or other relevant data visualisation and business intelligence platforms. Track record of success in a project or programme coordination role, especially within a field services or installation-based environment. Experience working with and coordinating the efforts of third-party contractors, suppliers, or delivery partners to ensure project objectives are met. Demonstrated history of proactively identifying and resolving issues or bottlenecks in a process. Experience in a customer-facing role, specifically in conducting analysis, handling customer appointments and managing expectations through various communication channels (phone, email, etc.). A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage. A strong understanding of the utilities industry, specifically in the context of smart metering or similar technology rollouts, would be a significant advantage.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £30,000 - £35,000p.a. (dependent on experience)

Summary: Are you a curious and experienced Electrical Engineer looking for a role with real purpose? Do you want to apply your skills to exciting, complex projects that deliver clean, safe drinking water to communities across the South East? You'll be part of a friendly, collaborative team where your expertise is valued and you get to see the tangible impact of your work every day. You'll be involved in all stages of our capital engineering projects, from initial idea through to commissioning, playing a vital role in providing an essential service. Although this role offers flexible/hybrid working (office/home), you will be expected to travel to any location or site within South East Water's supply areas, as required, as part of the project(s) you are working on e.g. pre-construction and construction phase elements such as scoping or Contractor progress/design review meetings, defect reviews etc. Main responsibilities Development of technical solutions and coordinating work with multi-disciplinary teams {Process, Civil and Mechanical) Production of technical reports and the ability to work independently and as a team member to carry out checking, reviews and approval of complex electrical detailed designs, to include calculations, specifications, reports and drawings. Analysis of options and selection of technical solutions as appropriate. Ensuring contractors designs comply with the latest company specifications and other relevant industry specifications (Wimes, IET wiring regulations etc.) and legislations. Development of outline scheme designs Assistance in preparation of scheme programmes, estimates and tender documentationYou'll need: Skills / Qualifications / Experience HNC or a Degree in Engineering or equivalent training in the relevant area. Working towards becoming an Incorporated or Chartered Engineer with the IET. Extensive experience in water utilities would be advantageous. Ability to work closely with others. Technically competent knowing when to refer to others when required. Good technical report writing and editorial skills, and good oral communication. Detailed knowledge of PLC systems, HMI's, Variable Speed Drives, Harmonic filtration, data networks, telemetry systems and Standby Generator systems. Competent IT skills, including proficiency in Microsoft Office suite - knowledge of Google Workspace would be beneficial.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £56,000 p.a. dependant on experience

Summary: This key role will play a critical part in bringing technical, long-term water supply-demand strategies to life for the public and our stakeholders. Working closely with the Water Resources team, you will be responsible for the statutory consultation surrounding two of our key statutory plans - the Water Resources Management Plan and Drought Plan. You'll use your engagement skills to transform complex technical information into accessible, transparent, and engaging information for stakeholders, customers, and the media through various different channels. Main responsibilities: Creating and implementing an integrated communications strategy to support delivery of the Drought Plan and Water Resources Management Plan objectives and their input into the Business Plan process. Translating technical information into engaging content for internal and external audiences. Produce Non-Technical summaries required for consultations. Devising and delivering statutory public consultations. Devising, managing and evaluating a programme of events for customers and stakeholders, promotional media, press activity and other communications. Be responsible for organising and attending any workshops, community briefings, presentations, meetings and events in and out of normal office hours to assist with the successful delivery of the communication aspects of both plans. Developing high quality communications collateral including, but not limited to, briefings, press releases, presentations, exhibition materials and social media content. Working with internal stakeholders to agree priorities, key messages and the annual programme of events, meetings and other communications activities. Representing the business and working alongside our partners at Water Resources South East to support regional water resources and drought planning and engagement. Manage a range of suppliers and external parties to deliver the communications and events programme and statutory consultations, such as graphic designers, photographers, videographers and communications agencies. Brief media spokespeople ahead of radio and TV interviews. Answer and respond to media calls during office hours, escalating where appropriate. Help identify, write press releases and manage news stories for South East Water. Update the South East Water website and social media content in particular when promoting news stories or during emergency incidents. Participate in the Communications out-of-hours service on a shared rota basis responding to media enquiries and assisting the management of crisis communications.You'll need: Skills / Qualifications / Experience Degree-level qualification in a Communications, PR discipline and/or at least three years' relevant experience. A background in an environmental science discipline would be advantageous. Full driving licence. Be adept at pivoting between multiple projects, sometimes with competing needs, to produce appropriate and high-quality communications outputs to deadline. Have a keen eye for detail and competent at drafting accurate customer and stakeholder communications materials required for a project or event, including, but not limited to; developing, managing and evaluating statutory consultations, communications plans and evaluations, briefing notes, statements, press releases, presentations, exhibition materials, translating complex information into non-technical documentation, articles, advertising, website copy, FAQs and social media content such as videos. Able to use a range of digital tools, including but not limited to, social media, email marketing/newsletter, website content management system and public relations management software. Crisis Communications. Experience of communications planning, event management, stakeholder engagement and media relations. Experience of successfully delivering statutory consultations as well as stakeholder engagement within an environmental context would be advantageous. Knowledge of water resources and the water, environmental and/or agricultural industry would be advantageous.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £36,000 p.a. (dependent on experience)

Summary: Are you a seasoned technical expert looking for a role where your expertise actually shapes the strategy of a department? Do you want to lead a dedicated team in a role and directly impact large-scale infrastructure projects and regulatory success? As our Senior Technical Lead within Developer Services, you'll step into a pivotal managerial role. You won't just be overseeing the day-to-day; you'll be the strategic lead for Self Lay, New Appointment and Variations (NAV), and requisition functions. This is an exciting opportunity to drive high-quality service delivery and ensure we stay ahead of industry averages for D-MEX. You'll manage a team of approximately eight direct reports, fostering an environment of continuous improvement and technical excellence. Whether you are an aspiring leader ready for your next big step or a technical specialist seeking complex, large-scale projects, this role offers the autonomy to implement sound engineering judgement and make a tangible impact on our water network. Water experience isn't necessary; as long as you have some strong knowledge around utilities and technical hands-on experience, we can teach the rest. You'll be based at our Snodland office, working Monday to Friday 8:30 - 17:00. This is a hybrid position, working 3 days in the office. Main Responsibilities Strategic Oversight: Devise and implement strategies to meet regulatory and ODI targets, ensuring an overall "level playing field" across all work streams. Team Leadership: Manage and performance-manage the wider Developer Services team to ensure efficiency and high-quality delivery. Technical Expertise: Provide specialist technical advice to the department and represent the company at industry forums and strategy working groups (e.g., WIPSAPS). Operational Management: Oversee monthly reports, including Capex targets, work volumes, and financial forecasting. Stakeholder Engagement: Liaise with customers and internal/external stakeholders to maintain the company's reputation and manage escalated complaints. Health & Safety: Ensure all technical designs and onsite standards adhere to health and safety regulations. Incident Support: During high-level incidents, you will be heavily involved with alternate water and network operations.What you'll need: Skills / Qualifications / Experience Technical Experience: A strong background in the technical and construction side of water networks, specifically in laying pipes and operating networks. Industry Knowledge: A solid understanding of industry standards, specifications, and the various NEC contracts. Leadership Skills: Experience in a managerial role with the ability to motivate a team and exercise sound judgement in pressurised situations. Safety Awareness: A strong understanding of CDM 2015 and its application to projects. Communication: Excellent report writing and oral communication skills, with the ability to influence at various levels. Requirements: A valid UK Driving Licence is essential for this fluid role.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £41,000

Summary: Are you looking for a role where your technical input directly shapes water infrastructure? Do you have the communication skills to negotiate with Tier 1 contractors and the technical knowledge to challenge a design review? We are searching for an Assistant Project Manager (APM) to provide critical technical and operational support to the Project Manager throughout the full lifecycle of schemes with a focus on civil engineering - from Initial Concept and Feasibility through to Commissioning and Final Handover. Reporting directly to the Project Manager, you will ensure the seamless delivery of infrastructure projects, maintaining momentum from the pre-construction phase to site completion. Main responsibilities: Performing administrative tasks as required, including preparing estimates and invoices and keeping track of the project's progress, usually with the help of specific software and technical experts. Reporting to the project manager on the project's progress through the project lifecycle. Supporting team members by researching project information. Updating and reporting on the project's schedule progress, budget, and spending. Collaborating with stakeholders about their needs and goals for the project. Support the Check and Review of project scopes ensuring they achieve the required outputs and quality standards. Providing input into the coordination of technical solutions and support on complex capital projects. This includes Scope Documents, Works & Site Information, Design Drawings, Programmes, CDM Documents and compilation of job packs to required deadlines. Liaison with internal stakeholders and external 3rd parties, to seek approvals to facilitate projects. Undertaking site visits/audits and conduct project meetings. Working closely with Project Managers in regard to delivery dates, programme and cost analysis. Liaising with third parties to ensure they have the correct information. Maintaining thorough documentation of project activities. Regularly reviewing and updating processes and procedures.You'll need: Skills / Qualifications / Experience HNC, HND or degree in civil engineering. Relevant Project Management Qualifications. Chartered or working towards Chartership. Experience in a water distribution environment or similar industrial background. Experience of project management software and common data environments. Demonstrate and implement sound engineering judgement. Strong understanding of CDM 2015 and how it is applied to projects. Excellent communication and time management skills. Have a strong awareness and understanding of industry standards and specifications. Strong understanding of the various NEC contracts and their application.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £42,000 p.a

Summary: The hours for this role are 13:30 - 22:00 (one day starting at 14:00) Monday - Sunday on a 5 week shift pattern with two days off in lieu. Are you a highly motivated and persistent person? Do you always follow through on your promises? If so, this could be the opportunity for you... We want to be the water company people want to be supplied by and want to work for. You'll take up this crucial role to join our Wholesale Service Desk team as a Technical Advisor. Put simply, we manage the network of pipes, water mains and treatment works that make up our water supply network. Our team helps to solve problems for customers that experience issues with their water supply. This can range from having no water, low pressure, issues with taste or smell and other water supply difficulties. This role is all about remaining calm, listening well and deciding the best action to take. If you can't solve it first-hand, you'll liaise with field based technicians who will investigate and do what's necessary to get the customer's water supply running as it should. Previous experience in answering the phone to customers is welcomed but not essential. In this friendly, team-spirited environment you can expect plenty of coaching to help you to develop and expand your knowledge. What's really important is that you bring your enthusiasm to learn and passion to improve at what you do. You'll get exposure to many colleagues around the business and will gain detailed knowledge of how we deliver water to our customers and the challenges we face. And as someone who always takes responsibility for achieving the best possible results; you can increase your earnings by up to £1800 per annum through meeting your personal objectives and helping us achieve the best customer satisfaction scores. You'll also find lots of recognition and fun happening here in our busy, collaborative team with the opportunity to join in with our social and wellbeing events. Main responsibilities: You'll assess issues with customer water supply to allow work to be prioritised and allocated to the field teams. You ensure network interruptions are known and shared with the rest of the business and help provide customer updates via the website and telephone. You'll help resolve customers contacting us via email or telephone about concerns with their water supply. You'll ensure customer's accounts are updated following each contact with us to ensure comprehensive and accurate records are available. Once investigations or works has been completed, you'll keep in touch with customers to update them to ensure that a 10/10 service has been provided. You'll ensure your knowledge and skills remain up to date by using the tools, resources and information available so that you can continue to provide the best possible service to our customers.What you'll need: Skills / Qualifications / Experience: You're able to work from the Snodland office when required and for a minimum of 2 days a week. Have adequate internet strength if required to otherwise work at home. Can communicate positively in an extremely busy working environment. Can make quick decisions quickly and multitask Have 4 GCSE passes (or equivalent), including Maths and English. Confident using different computer systems to perform your role. You'll bring your strong customer service focus with a determination to resolve customer issues.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £25,948.86 + 10% uplift for working out of hours

Summary: Are you a skilled mechanical engineer looking for a role that offers both technical challenge and a genuine work-life balance? Do you want to use your expertise to lead meaningful projects that provide a vital service to our community? As one of our Senior Mechanical Engineers, you'll provide the technical leadership needed to keep our MEICA team moving forward. This is a varied role where you'll oversee resource allocation, solve complex mechanical queries, and help deliver capital engineering schemes from the initial design through to commissioning. Whether you're an experienced professional looking for a more stable, value-driven environment or a rising talent ready to step into a senior position, you'll find plenty of opportunity here to make a tangible impact. Main Responsibilities: Develop Technical Solutions: Coordinate with multi-disciplinary teams-including Process and Civil-to create integrated, practical solutions for water infrastructure. Lead Design Reviews: Work independently or as part of a team to check, review, and approve complex mechanical designs, calculations, and specifications. Oversee Project Delivery: Manage outline scheme designs and ensure all contractor work aligns with company specifications, WIMES, and current legislation. Support the MEICA Team: Act as a deputy authorising engineer and provide technical guidance to the mechanical engineers reporting to you. Ensure Safety & Standards: Undertake designer responsibilities under CDM regulations and participate in HAZOP/ALM studies to keep our sites and people safe. Stakeholder Engagement: Build professional relationships with internal teams and framework partners, representing South East Water at industry working groups.What you'll need: Industry Experience: A strong background in clean water projects, specifically with treatment plants, pumped systems, and chemical dosing. Technical Proficiency: Experience with hydraulic systems, including pump selection, head loss calculations, and an understanding of surge requirements. Contract Knowledge: Practical experience working with NEC3 Design & Construct or PSC contracts. Organisational Skills: The ability to manage your own workload alongside a team's, staying calm under pressure and meeting budget constraints. Communication: Clear verbal and written skills for report writing and collaborating with diverse project teams. Licence: A full, clean UK driving licence is required for regular travel to our Snodland office and various sites across our supply area.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: From £56,000 p.a. dependant on experience Plus £6,254 car allowance

Summary: As part of our critical Network and Information Systems (NIS) project, we are seeking a skilled and safety-conscious Electrical Installation Technician. This is a high-impact field role focused on the deployment of new IT Communications (Comms) cabinets and network node boxes across our water treatment sites and outstations. You will be instrumental in ensuring our network infrastructure is robust, reliable, and fully compliant within challenging industrial environments. This is a field-based position reporting to the Senior Infrastructure Analyst. You will be responsible for the physical and electrical integration of IT infrastructure, ensuring every installation meets the highest standards of safety and technical excellence Main Responsibilities Infrastructure Modification: Assessing, isolating, and rerouting existing electrical supply points (outlets, isolators) to align with new cabinet placements. New Circuit Installation:Installing dedicated power circuits (13A, 16A, 32A) from distribution boards, including necessary containment systems like trunking and conduit. UPS & Power Management:Installing Uninterruptible Power Supply (UPS) systems and ensuring correct sizing and termination of power cabling per BS 7671 standards. Earthing & Bonding: Protecting sensitive IT equipment by ensuring all cabinets and metallic containments are correctly earthed and bonded. Testing & Commissioning:Conducting essential electrical tests (continuity, insulation resistance, RCD/RCBO trip times) and providing official certification. Logistics: Managing the movement of heavy equipment (cabinets, UPS units) from delivery points to final installation locations.About you We are looking for a self-motivated professional who can work independently at remote sites while maintaining excellent communication with project management. Qualifications: Recognised Electrical qualification (NVQ Level 3 or equivalent) and a current BS 7671 (IET Wiring Regulations) certificate. Inspection & Testing AM2 or equivalent. Experience: Proven background in industrial electrical installations (utility, plant, or heavy commercial). Technical Skills: Proficiency in reading schematic diagrams and strong practical skills in cable management and termination. Safety First: Expert knowledge of Lock-Out/Tag-Out (LOTO) procedures and experience with manual handling/lifting equipment. Travel: A valid Driving License is essential, as this role requires travel across our network.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £45,000 depending on experience

Summary: Do you want to jump-start your career while earning a well-regarded qualification? Do you have a strong desire to help others? Do you want to be a part of an award-winning team with a meaningful purpose? Then do not pass up this opportunity... We have regular apprenticeship intakes with a guaranteed, permanent position on successful completion. As a Customer Service Apprentice, you will use your entire passion, drive, and willingness to give great service. And with so much variation, you can be sure that no two days will ever be the same. You'll aid with billing inquiries, providing refunds, and setting up payment plans, as well as resolving water supply concerns including leaks and other problems. The Institute of Customer Service has given our Customer Service team the distinction grade. We are one of just 18 organisations in the country to get this coveted honour. As a result, you'll be joining a team that provides their all. This is a structured 24-month apprenticeship that includes group workshops, individual training, and other assignments in addition to on-the-job learning. On your road to completing a Customer Service Specialist Level 3 Apprenticeship and securing a permanent career at the end of the apprenticeship programme, you can expect plenty of encouragement and support from your Trainers, Team Managers, Mentors, and Buddies. It's not a problem if you don't have much work experience. We know you'll bring a lot of determination and a strong desire to succeed. So, what's most crucial is that you work well as a team and are comfortable speaking in with others. In this role, you'll focus on three key areas of performance: handling calls efficiently, maintaining quality, and providing the greatest customer experience possible. We understand the importance of progressing in your career. As a result, your salary will rise as you progress through your apprenticeship. When you join, you'll be a part of one of our call centre teams. We're open Monday through Friday from 8:00 until 19:00 and on Saturday from 8:00 until 13:00. As a result, you will be able to schedule your shifts so that 1 in 6 Saturdays are worked. Your rotas will be available in advance so that you may make plans. With monthly and quarterly bonuses offered based on your performance and assisting us in providing the greatest levels of customer satisfaction, you can earn additional money in addition to your income. On average, you can anticipate earning an additional £3,000 annually, with a possible maximum of £6,300. Main responsibilities: Develop and build knowledge of the Customer Service area by completing the apprentice pathway Understand the importance of the business areas, the processes, data protection, regulatory compliance and attendance. Begin to build relationships with peers and colleagues to enhance the team working environment, resolve customer problems. Develop an awareness of information and resources available and proactively ensure that skills and knowledge are deepened to enable progression. Attend and contribute to team meetings with team, peers and colleagues. Complete customer service level 3 apprenticeship.You'll need: Skills / Qualifications / Experience Achieved GCSE Maths and English at Grade 4/C (or equivalent) Excellent computer abilities You'll have a passion for serving others and providing the best service Good time management skills supporting you to complete the apprenticeship Be self-assured conversing with others and engaging with new and different individuals Be goal-focused and like overcoming difficultiesIt will be a bonus if you have: Skills / Qualifications / Experience Experience and understanding of the importance of excellent customer satisfactionEmployees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Starting at £18,369.04 and increasing to £24,810.59 over 24 months

Summary: Are you a commercial professional looking to make a splash in a sector that truly matters? Are you looking for a role where your expertise directly impacts the local community? This isn't just about spreadsheets and contracts; it's about being the commercial heartbeat of our Engineering team. You'll support our Project Managers in delivering a diverse portfolio of water infrastructure projects, ensuring we deliver on time and on budget while maintaining the high standards our customers expect. If you want a role where your technical input is valued and your professional growth is a priority, you'll fit right in. Main responsibilities: Ensure the appropriate administration of all Engineering, mainly the NEC framework contracts. Support the Project managers in contract administration and commercial negotiations. Help draft NEC compliant contracts and support the technical Engineering team in drafting compliant works informtion sections and scopes. Report monthly project performance against key KPIs. Assess pricing and risk elements of tender returns, pricing or quotations. Complete directorate reporting of forecast completion, cost and value to date, forecast outurn and planned completion for all projects within allocated project portfolio. Advocate and support the following and continual improvement of the departments processes and procedures, including adjustments to contracts as required. Support the departments Health, Safety and Wellbeing approach by visiting site and completing a safety observation and supporting safe sites. Actively undertake the appropriate training in company mandatory areas with focus on NEC contract training and seeking RICS chartership status. Manage Early Warning, Compensaton Event and Risk tools as well as business systems.You'll need: Skills / Qualifications / Experience Degree level in Quantity Surveying or Civil Engineering Excellent team management skills. Excellent report writing, editorial skills and good oral communication. Delivery focussed with a good team ethic and organisational skills. Experience in quantity surveying or contract management in the construction industry with practical awareness of NEC contracts and contract administration. Understanding of the Health and Safety regulations that affect their area of workWe want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: £55,000 - £60,000 p.a. dependant on experience

Summary: Are you a legal expert looking for a role where your advice directly shapes critical infrastructure? Do you want to move away from the churn of external practice and become a valued, strategic partner within a dedicated, friendly in house legal team? You have knowledge of NEC contracts and it's use within infrastructure? You'll join us as Construction Lawyer to be the dedicated legal lead for our engineering and infrastructure development. We are gearing up for a massive increase in our capital delivery, driven by a bold business plan of £1.9 billion over the next five years. As we mainly utilise NEC contracts, previous experience and knowledge is key; this is a unique opportunity to apply your technical expertise to complex, large-scale water projects that will serve our community for generations. You will serve as the dedicated legal lead responsible for managing all legal issues relating to SEW's construction and infrastructure development. This position is critical; you will provide essential in-house legal support for our construction and maintenance activities, ensuring we have a robust internal resource rather than relying extensively on external counsel. Main responsibilities: To draft, review, negotiate and advise on NEC construction contract documents from pre-tender stage to completion and to advise on contractual issues or disputes during the life of the contract, working closely with the Construction, Engineering and Procurement teams. To provide early support to the Engineering teams in relation to contract administration and compensation event management and final account negotiations with a view to reducing or resolving contract disputes. Manage all aspects of formal Adjudication, preparing claims/responses, instructing expert witnesses, and liaising with external counsel. To ensure the company's contractual positions are robust, legally sound, and strategically aligned with project delivery objectives, with a specialised focus on the intricacies of the New Engineering Contract (NEC) suite. To produce precedents, updated standard company Z clauses and provide guidance documents and updates to the Engineering team. In instances where amicable resolution is not possible be responsible for the management and execution of formal dispute proceedings. To support the Head of Legal as may be required.You'll need: Skills / Qualifications / Experience A legal professional qualification. Experience in drafting, negotiating and reviewing construction contracts. Provide advice relating to the same from inception and also to advise in relation to disputes and end of contract claims. Ability to operate with limited supervision, managing a substantial workload and prioritising effectively in a fast-paced project environment. To be self-motivated, committed and organised.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Market Rate

Summary: Are you an engineer looking for a new challenge? Do you want to use your expertise to help deliver essential capital projects and make a real impact on a vital service? We're looking for a motivated and experienced Project Engineer to join our dynamic Engineering team. This is a fantastic opportunity for someone who thrives on managing the multi-disciplined, technical and engineering aspects of projects, from start to finish. You'll be a key part of the team, working alongside the Project Manager to ensure quality, compliance, and successful delivery of our above ground capital investment projects. You'll get to see projects through their entire lifecycle, from the initial idea to completion, while ensuring everything is delivered to the highest standards. The role offers a blend of hybrid working, but you'll also be out and about, travelling to our sites across the South East Water supply area to see the projects you're working on come to life. Main Responsibilities Prepare, schedule, and coordinate assigned engineering projects. Monitor compliance with all applicable codes, practices, and performance standards. Interact daily with clients to understand their needs and represent them in the field. Perform quality control on all aspects of the work, including budget and schedule, and report on project status. Assign responsibilities and support the project team. Collaborate with the project manager and other participants to provide technical assistance. Review engineering deliverables and initiate corrective actions where needed. Liaise with stakeholders to gain approvals and facilitate projects.What you'll need A degree, HNC, or HND in an engineering discipline. Chartered or working towards Chartership (CEng). Proven working experience as a Project Engineer. Experience in a water distribution or similar industrial background. A strong understanding of CDM 2015 and how it's applied to projects. A strong understanding of the various NEC contracts and their application. Excellent communication and time management skills. A valid UK driving licence.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: From £50,000 p.a. dependent on experience

Estimating & Procurement Manager Location: Aylesford | Salary: £40,000-£45,000 | Hours: Full-time, Mon-Fri 8am-5:30pm We are recruiting an Estimating & Procurement Manager to join a well-established retail manufacturer on a permanent basis. This is a key leadership role, managing a team of three, overseeing accurate quotations, strategic purchasing, supplier relations, and providing data-driven reporting to support production and procurement decisions. What you'll do: Lead a small team, setting objectives, monitoring performance, and identifying training needs Prepare accurate job estimates for printed packaging products, factoring materials, machine use, labour, and customer requirements Develop and maintain pricing models aligned with company strategy and market benchmarks Oversee all purchasing activities for raw materials, outsourced services, and production supplies Negotiate with suppliers to ensure cost, quality, and service targets are met Monitor supplier performance, pricing trends, and material availability across the UK/EU Produce reports and KPIs on costs, estimate accuracy, material usage, and procurement performance Collaborate with Sales, Customer Service, and Production teams to support client quote requests Implement procurement strategies that support business goals and operational efficiencyWhat we're looking for: Proven experience in estimating and procurement, ideally in a technical or packaging environment Previous supervisory or team leadership experience essential Strong commercial acumen with ability to balance customer needs with margin and cost considerations Experience in supplier negotiation and performance management Excellent interpersonal, leadership, and organisational skills IT literate, confident in Microsoft Office suite Proactive, accountable, and flexibleBenefits: 25 days holiday + 8 bank holidays Pension scheme Onsite parking Car salary sacrifice & cycle-to-work schemes Employee referral programmeThis is a fantastic opportunity for a commercially-minded, technically skilled manager to lead procurement and estimating operations in a growing and dynamic manufacturing business. Please note this position is only suitable for candidates who are already able to live and work in the UK without restriction. No relocations please. CVs to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed) We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles

Bookkeeper Location: Rochester Salary: Competitive + benefits Hours: Monday to Friday, 8.30am to 4.30pm (30 minutes for lunch) We are seeking a motivated and organised Bookkeeper to join a hands-on role within a growing and friendly company. The position involves managing CIS payments, VAT returns, payroll journal postings, large purchase ledger volume and monthly management reports (P&L). Key Responsibilities Prepare and submit VAT returns. Produce monthly management accounts (including WIP and P&L). Manage weekly cash flow reporting. Process sales/purchase ledger invoices (high volume). Manage the payroll journal postings. Complete CIS returns. Liaise with management on aged/disputed invoices and PO/job allocation. Produce aged debtor and creditor reports. Set up and maintain supplier accounts. Manage credit control, including debtor monitoring and monthly statements.About You Previous Bookkeeping experience. Highly proficient in undertaking CIS payments is essential. Proficient with Xero and Excel. Experience with payroll journal postings. Able to report on P&L figures to Senior Management. Ability to work effectively in a fast-paced environment and manage time efficiently. CVs to (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed) We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles

Summary: This is an exciting opportunity to shape how South East Water champions environmental excellence. As a cornerstone of our regulatory compliance, you will focus on the technical performance and water quality of treatment processes across our Water Treatment Works. Based within the Water Resources department, you will lead the technical heart of the environmental permitting process, acting as the essential bridge between real-world operations and our regulatory commitments. Success in this role thrives on collaboration, requiring you to work hand-in-hand with our Assets and Operations teams while building strong, professional relationships with external regulators. If you prefer the field to a desk, this role offers the perfect balance. You will spend time on-site to gain a first-hand understanding of discharge compliance and Trade Effluent Run to Waste activities as they happen. As our primary technical validator, you will provide the internal expertise needed to challenge assumptions and develop innovative treatment solutions, reducing our reliance on outside consultants. Beyond the day-to-day, your technical insights will guide our long-term strategic planning, helping us navigate emerging water quality challenges like Nitrates and PFAS to safeguard our operational future and the environment we serve. Main responsibilities: Lead the delivery of the technical assessments required for environmental permit applications, ensuring that the underlying science and engineering of water discharge activities are robust and compliant. Conduct regular site visits and inspections at WTWs to gain an in-depth, real-time understanding of discharge performance and ensure treatment solutions work effectively in practice. Provide technical expertise and quantification of risks regarding long-term water quality challenges (e.g., PFAS, Nitrates) to inform the WRMP strategic planning process. Offer expert advice to Assets, Engineering, and Operational teams to validate information provided by other departments and propose alternative treatment solutions where necessary. Coach and mentor junior team members to raise collective technical capability, specifically focusing on the technical data and analysis required to progress environmental permit applications. Act as the primary interface with operational colleagues to ensure regulatory discharge requirements are practical and understood at the site level. Lead technical negotiations with the Environment Agency and other external stakeholders on complex applications or compliance challenges to achieve operationally feasible outcomes. Review all technical documentation associated with permit submissions against Environmental Permitting Regulations to ensure absolute quality and regulatory compliance. Oversee the transition of permit administration to supporting staff, while retaining accountability for the technical integrity of every application. Manage technical input for escalated regulatory investigations or enforcement actions to mitigate reputational damage and restore compliance quickly. Develop new ways of working for the permitting function that drive efficiency and improve the company's overall environmental performance.You'll need: Skills / Qualifications / Experience Degree in a relevant science or engineering subject. Strong analytical and problem-solving skills to identify solutions and critically validate technical information provided by other teams. Ability to amend communication style depending on your audience. Strong interpersonal and influencing skills. The ability to negotiate effectively with both internal stakeholders and external regulators, such as the Environment Agency. A natural ability to coach and mentor team members, supporting their technical development and career progression. A strong understanding of how various water treatment solutions work. Operational knowledge and experience of the water industry's regulatory framework, environmental legislation and policies. Experience in quantifying the consequences of long-term water quality challenges, such as Nitrates and PFAS, particularly regarding their impact on strategic planning (WRMP). Proven experience in a field-based or mobile role, with a focus on visiting and inspecting discharge activities at Water Treatment Works (WTWs). Proven experience in applying for environmental permits. Water industry experience desirableWe want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £45,000 p.a. (dependent on experience)

Summary: As the Engagement Programme Lead, you will be at the heart of our connection with the community, taking the lead on the engagement programme and bringing our insight strategy to life. In this pivotal role, you'll transform data and research into a clear, human story that helps us improve our services and make smarter business decisions. You will guide insight projects from the very first spark of an idea all the way to completion, ensuring the "voice of the customer" is heard in every room. By serving as our internal sector expert, you will support colleagues across the entire organisation and champion what our customers truly need. Main responsibilities: Design, plan, and execute both qualitative and quantitative market research projects to address core business questions. Select the most appropriate research methodologies and supporting techniques to meet defined business objectives. Develop research instruments, including screening tools, discussion guides, and survey questionnaires. Manage the end-to-end research process, ensuring projects are delivered on time and within budget. Proactively scope and recommend research activities to anticipate future business needs. Manage and maintain the company's insight hub, ensuring that the hub is up to date with latest internal and external insight, and that stakeholders across the business are utilising the tool Management of the Independent Challenge Group (or equivalent) and activities, as well as action and challenge logs. Analyse quantitative and qualitative data sets to identify trends, customer needs, and actionable insights. Translate research findings into clear, concise, and compelling reports, presentations, and data visualizations. Provide strategic recommendations based on research findings to senior management and cross-functional teams Collaborate with internal stakeholders to understand their business challenges and identify research needs, acting as an internal expert on customer and market insights. Manage relationships with external research agencies, overseeing the briefing process, negotiating contracts, and ensuring quality deliverables. Build the profile of the research function across the business by championing a customer-centric and data-driven approach.You'll need: Skills / Qualifications / Experience Previous experience in a Market Research & Insights role. Ability to manage and meet deadlines. The role requires strong and effective written and verbal communication skills. Strong delivery focus, able to support the delivery of multiple projects and activities. Experienced and effective networker with the ability to work with others, both internal and external in a collaborative way at an operational level.Employees are required to be flexible and to be prepared to perform duties and other tasks within their capabilities. The nature of our business is such that the contents of any job profile are subject to change from time to time. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: up to £37,000 p.a. (dependent on experience)

Summary: Are you the "Glue" that holds high-tech projects together? We are looking for a highly organised, proactive IT Programme Coordinator to join our Technology and Infrastructure (TID) team. This isn't just about spreadsheets; it's about being the heartbeat of a portfolio that delivers critical IT and Cyber Security enhancements. If you thrive on bringing order to complexity, boosting team morale through seamless coordination, and ensuring every milestone is met with precision, this is the role for you. You will play a pivotal role in the successful delivery of IT and OT (Operational Technology) projects. Your focus will be on maintaining the rhythm of the programme-ensuring communication flows, documentation is flawless, and the team has exactly what they need to get the job done. Main Responsibilities Master of Organisation: You'll maintain project plans, risk logs, and change requests, ensuring all documentation lives in a central, accessible "source of truth." The Scheduling Guru:From coordinating high-stakes workshops to managing complex project calendars, you'll track resources and proactively resolve scheduling conflicts before they happen. Financial & Admin Support: You'll be the point person for purchase orders and invoices, assisting with budget tracking and financial reporting to keep the portfolio on track. Team Connector: As the central point of contact, you'll facilitate communication between stakeholders, vendors, and team members, ensuring everyone is aligned and motivated.About You Experience: Proven background in an administrative role, ideally within an IT, Infrastructure, or Cyber Security project environment. Methodology: Familiarity with Agile or Waterfall environments. If you have a PRINCE2 Foundation or CAPM, that's a great bonus, but it's not essential! Tools: Proficiency in Google Workspace and experience with project management software. Mindset: A positive, professional attitude with the ability to work under pressure and meet deadlines while maintaining a detail-oriented approach.This is an exciting opportunity to work on the frontline of tech and OT enhancement projects in a "fluid" role that offers variety and challenge. We value flexibility, proactivity, and the problem-solving skills you bring to the table every day. We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £45,000 dependent on experience

Summary: Are you a technical problem-solver who wants your work to actually mean something to millions of people? We are looking for a Mechanical Engineer to join our MEICA team. This isn't just about crunching numbers; it's about ensuring the taps keep running across the South East. You'll be the client-side expert, involved in everything from the first "what if" feasibility sketch to the final "it's working" commissioning phase. Whether you are a seasoned pro looking for a supportive environment where you can share your wisdom, or a rising talent hungry for complex, large-scale projects that will stretch your skills, we have a place for you. Here, you'll have the autonomy to manage your own workload and the stability of an established company that truly invests in its people. Main responsibilities: Development of technical solutions and coordinating work with multi-disciplinary teams {Process, Civil and Mechanical). Production of technical reports and the ability to work independently and as a team member to carry out checking, reviews and approval of complex electrical detailed designs, to include calculations, specifications, reports and drawings. Analysis of options and selection of technical solutions as appropriate. Development of outline scheme designs. Ensuring contractors designs comply with the latest company specifications and other relevant industry specifications (Wimes, IET wiring regulations etc.) and legislations. Assistance in preparation of scheme programmes, estimates and tender documentation. On-site inspections and surveys. Construction supervision for small projects. Undertake designers responsibilities under the most appropriate Health and Safety Legislation under direction set out by the Discipline Lead. On-site inspection of works in accordance with standards and specifications and on site testing and commissioning. Design delivery under NEC Design & Construct and PSC contracts, and input into these contracts. Participation in HAZOP/ALM studies and risk review meetings.You'll need: Skills / Qualifications / Experience HNC or a Degree in Engineering or equivalent training in the relevant area. Working towards becoming an Incorporated or Chartered Engineer with the IET. Technically sound/competent and knowing when to refer to others when required. Good technical delivery on projects, with minimal issues/guidance required. Good technical report writing and editorial skills, and good oral communication. Work under pressure and progress work within budget and deadlines. Ability to work closely with others and communicate effectively. Competent IT skills and ability to pick up new systems & processes. Engaged in continual professional development and knowledge of current and emerging technologies in the field. Full UK driving license. Design and specification writing for clean/potable water related projects, including treatment plant, pumped systems and pipework, chemical dosing, mixing. Design/analysis of hydraulic systems, including pump sizing & selection, head loss calculations & system curves, air valve design practices and implications/requirements of surge within a system. Knowledge of instrumentation and control systems including pressure, flow, level, and analytical instrumentation e.g. chlorine, turbidity, pH instrumentation and control. Building Engineering Physics and building services - heat, ventilation, noise, moisture. Interfacing with other disciplines and integration of those requirements with mechanical design. Review of Contractor produced designs & deliverables in accordance with legislation, standards and specifications, and response to Technical Queries. Project delivery under NEC Design & Construct and PSC contracts, and input into these contracts. Awareness of designers responsibilities under the most appropriate Health and Safety Legislation. Providing technical guidance to project teams, and technical stakeholder engagement.We want to be the water company people want to be supplied by and want to work for. We know the communities we serve are diverse. We recognise creativity comes from diversity not similarity. That's why we are enthusiastic about creating inclusion across age, race, gender, ethnicity, religion and identity. You will experience our dedication to equal opportunities and fair treatment for all: through your recruitment, employment and career progression with South East Water. Benefits package: Excellent Stakeholder pension scheme, up to 10% employer contribution. 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service. Flexible annual leave policy to buy or sell holiday leave. Paid volunteering days. Cycle to work scheme. Health cash plan. Life assurance. Wellbeing related benefits.What can you expect from your recruitment? To apply for this position, please submit your CV on our career's website. It is necessary for you to have the legal right to work in the UK when you begin employment with South East Water. Additionally, as part of the employment offer, you will need to pass background, identity, and employment referencing checks.If this sounds like the opportunity you've been looking for, apply now! South East Water kindly asks that recruitment agencies refrain from submitting CVs to our employees or associates without explicit invitation from our HR Resourcing team. CVs sent on a speculative basis will not be acknowledged and will not assume any responsibility for fees or commissions in the event that we hire a candidate who applied directly or subsequently introduced by an instructed agency. Compensation package: Up to £42,000 p.a. dependent on experience