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Chief Legal Advisor \n London Local Authority \n Locum Contract \n £70 - £75 p/h (Umbrella) dependant on experience \n \n Sellick Partnership are delighted to be working with a well-established local authority in London in their search for Chief Legal Advisor to join their team on a locum contract. This role requires someone who can work full-time and attend the office as much as possible (ideally around 2-3 days per week). \n \n The responsibilities of the successful Chief Legal Advisor will be to: \n\n • Working alongside the two other Chief Legal Advisors to manage the shared legal practice\n, • Manage a busy team with diverse legal specialisms\n, • Advise senior client officers and elected members\n, • Supporting and deputising for a Monitoring Officer for any of the boroughs\n, • Directly reporting into the Assistant Director of Legal and Governance and Director of Legal and Governance\n, • Motivate and help develop the team\n\n \n Our client is seeking a Chief Legal Advisor who: \n\n • Holds a current practicing certificate (Barrister, Solicitor or CILEx)\n, • Experience from a local authority is advantageous, you must be a strong manager with knowledge of public sector governance\n, • The ability to work at pace and juggle competing priorities\n, • Dealt with governance matters previously\n, • Can attend the offices as and when necessary (usually around 2 - 3 days per week), as well as attending client meetings/committees as required\n\n \n We are open to applicants from any area of law as long as you have the relevant management experience. If you have the necessary skills, ambition and experience to take on this Chief Legal Advisor role, please apply now via this advert. \n \n Should you require further information or wish to discuss your suitability before applying please contact Elleyn Hewitt in our Manchester office for a confidential discussion. \n Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.

Guardian Manager / Property Manager – London \n Salary: £35,000 + Commission \n Location: London \n Sector: Property Management / Property Guardianship / Residential Property \n Are you an experienced Property Manager, Lettings Manager, Property Guardian Manager, Resident Manager or Accommodation Manager who enjoys combining property management with customer relationships, occupancy and commercial responsibility? \n This is an exciting opportunity to join a successful and growing property management and property guardianship business, taking responsibility for a portfolio of properties and the Guardians who occupy them. \n This is far more than a traditional Property Manager position. You'll manage the complete Guardian journey, from attracting prospective occupants and conducting property viewings through to onboarding, occupancy management, Guardian engagement, property visits, compliance and ultimately property handbacks. \n With a £35,000 basic salary plus commission, this role would suit a commercially minded property professional who enjoys working with people, solving problems and taking genuine ownership of their portfolio. \n The Role \n Reporting to the Head of Guardian Management, you'll act as the primary point of contact for Guardians while ensuring properties maintain optimum occupancy levels and are managed professionally, efficiently and compliantly. \n Your responsibilities will include: \n\n • Managing a portfolio of Guardians and residential/property guardian accommodation.\n, • Conducting property and room viewings and converting enquiries into new occupants.\n, • Achieving room sales, occupancy and portfolio KPIs.\n, • Working closely with Marketing to attract prospective Guardians and generate enquiries through channels including SpareRoom and online property platforms.\n, • Managing the complete Guardian onboarding process, clearly explaining responsibilities, expectations and Licence Agreements.\n, • Building strong relationships with Guardians and Head Guardians through regular communication and property visits.\n, • Proactively managing Guardian welfare, resident relations and engagement.\n, • Ensuring Guardians remain compliant with Licence Agreements, property rules and behavioural standards.\n, • Managing difficult or sensitive Guardian situations professionally while balancing customer care with commercial requirements.\n, • Responding quickly to issues identified through property inspections and inspection reports.\n, • Managing property visits and ensuring any resulting actions are completed.\n, • Liaising with Finance regarding payment issues, arrears and delayed payments.\n, • Working alongside Legal to maintain contractual and legal compliance.\n, • Serving notices where required and managing the associated Guardian communication.\n, • Coordinating property handbacks, ensuring they are completed promptly and efficiently.\n, • Ensuring vacated rooms are cleared, prepared and available for re-letting/resale as quickly as possible.\n, • Maintaining accurate Guardian and property information using the company's CRM/property management system.\n, • Managing property keys accurately and securely.\n, • Responding to Guardian queries by telephone, email and CRM, taking ownership through to resolution.\n, • Producing regular reports covering occupancy, available properties, viewings, Guardian issues and property matters.\n, • Working closely with Business Development, Marketing, Finance, Legal and Property teams.\n, • Supporting competitor analysis and researching local markets when launching new properties.\n, • Ensuring appropriate Health & Safety, Data Protection and property compliance standards are maintained.\n\n About You \n We're looking for someone who combines excellent property management and customer service skills with a strong commercial instinct. \n You may currently be working as a: \n Property Manager | Guardian Manager | Lettings Manager | Residential Property Manager | Tenancy Manager | Resident Manager | Accommodation Manager | Housing Officer | Housing Manager | Build-to-Rent Manager | Property Coordinator | Community Manager | Block Manager | Portfolio Manager \n Previous property guardianship experience would be advantageous, but isn't essential. We're equally interested in candidates from residential lettings, property management, Build to Rent (BTR), PBSA/student accommodation, serviced accommodation, co-living or housing environments. \n You'll ideally have: \n\n • Experience within property management, lettings, residential accommodation or housing.\n, • Strong tenant, resident, Guardian or customer relationship management skills.\n, • A commercial approach with the confidence to conduct viewings and achieve occupancy or room sales targets.\n, • Experience managing challenging customer or resident situations.\n, • Excellent communication and relationship-building skills.\n, • Strong organisation and the ability to manage multiple properties, occupants and priorities simultaneously.\n, • Experience working with CRM or property management software.\n, • Confidence dealing with compliance, Licence Agreements, notices and property procedures.\n, • A proactive approach to property inspections, maintenance issues and problem resolution.\n, • Strong attention to detail and accurate record keeping.\n, • The ability to work collaboratively with internal departments including Sales, Business Development, Marketing, Finance and Legal.\n\n Why Apply? \n This is a varied, people-focused property role where no two days are the same. You'll have genuine ownership of your portfolio and play a key role in ensuring properties are occupied quickly, Guardians receive a high standard of service and clients' properties are professionally managed. \n You'll also have the opportunity to earn commission in addition to your £35,000 basic salary, giving you the ability to directly benefit from your commercial performance. \n If you're an experienced Property Manager, Lettings Manager, Guardian Manager or residential property professional looking for a position combining property management, lettings, occupancy, customer relationships and commercial responsibility, we'd love to hear from you. \n Apply today for immediate consideration. \n \n \n \n \n \n \n \n \n \n \n \n \n \n \n Keywords: Property Manager, Property Management, HMO, Compliance, Licensing, Utilities Management, Council Tax, Business Rates, VOA, Housing Regulations, Property Inspections, Facilities Management, UK Property Jobs \n \n

Customer Liaison Officer \n Location: Harrow \n Contract: Full-Time | Permanent \n Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm \n About Our Client \n Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. \n With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. \n Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. \n Overview of the Role \n As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. \n Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. \n Key Responsibilities \n\n • Provide consultation and support to residents before, during, and after works are completed.\n, • Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle.\n, • Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented.\n, • Maintain resident information securely in accordance with GDPR and data protection requirements.\n, • Respond promptly and professionally to resident enquiries, concerns, and complaints.\n, • Manage the resident engagement process in line with client and project requirements.\n, • Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams.\n, • Organise and attend resident consultation events, information sessions, and one-to-one meetings.\n, • Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required.\n, • Complete resident profiling to support effective project planning and communication.\n, • Coordinate access arrangements and schedule appointments with residents.\n, • Prepare and distribute resident communication packs for new projects.\n, • Support social value initiatives by identifying and participating in community engagement activities and local events.\n\n \n Skills & Experience \n Essential \n\n • Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector.\n, • Full UK Driving Licence.\n, • GCSEs (or equivalent) including English and Maths.\n, • Excellent organisational skills with the ability to manage a varied workload.\n, • Strong customer service and communication skills.\n, • Good understanding of construction site health and safety practices.\n, • Ability to build positive relationships with residents and stakeholders at all levels.\n\n \n Desirable \n\n • Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes.\n, • Knowledge of retrofit or decarbonisation projects.\n, • Experience supporting community engagement or social value initiatives.\n\n \n What's on Offer \n\n • Competitive salary with car allowance.\n, • Enhanced pension contributions.\n, • Healthcare cash plan.\n, • Enhanced maternity benefits.\n, • Employee Assistance Programme.\n, • Ongoing training and continuous professional development opportunities.\n, • Excellent career progression within a growing organisation.\n\n \n Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic.

Deputy Head of Legal & Compliance West London | Up to £100,000 per annum We are working with a leading financial services organisation to appoint a Deputy Head of Legal & Compliance to join its senior management team in West London. This is a high-profile leadership position, acting as deputy to the Head of Legal & Compliance and playing a key role across regulatory compliance, financial crime, legal, data protection and risk management. The successful candidate will be an experienced compliance and legal professional with strong knowledge of the UK regulatory environment and the ability to operate confidently at senior management, Board and regulatory level. The Role As Deputy Head of Legal & Compliance, you will support the Head of Legal & Compliance/MLRO in providing effective oversight of the organisation's legal and compliance framework. The role carries significant responsibility under the Senior Managers Regime, including responsibility for the Compliance Oversight Function (SMF16) and Money Laundering Reporting Function (SMF17). You will work closely with senior stakeholders across the business and will have regular engagement with Board-level committees, senior management and external regulators. Key Responsibilities Regulatory & Compliance Support the development and maintenance of a strong compliance culture across the organisation. Develop, review and maintain compliance policies and procedures in line with FCA, PRA and other applicable regulatory requirements. Lead and oversee compliance training and competency development programmes. Conduct horizon scanning and assess the impact of regulatory developments across relevant business and operational areas. Develop and implement a robust, risk-based Compliance Monitoring Plan. Oversee compliance monitoring activity across departments and branches, ensuring appropriate follow-up and remediation of findings. Monitor and report key compliance risks, KRIs and KPIs to senior management and relevant Board committees. Maintain and update the Management Responsibilities Map. Provide regulatory advice and guidance to business functions and senior stakeholders. Engage with internal and external stakeholders, including regulators. Review products, processes, policies and marketing initiatives to ensure ongoing regulatory compliance.Financial Crime Provide senior oversight of the organisation's financial crime framework. Develop and maintain policies and procedures covering AML, KYC, sanctions, anti-bribery and corruption, and fraud. Contribute to enterprise-wide financial crime risk assessments and MLRO reporting. Provide oversight of financial crime risks and remediation activity. Oversee fraud matters, including the consideration and pursuit of appropriate legal or criminal action where required. Ensure financial crime controls remain effective and aligned with regulatory expectations.Legal Review and advise on a broad range of commercial and legal agreements. Provide practical legal advice to senior management and business stakeholders, using internal expertise and external legal advisers where appropriate. Manage relationships with the organisation's panel of external solicitors. Oversee and manage litigation and other legal matters.Data Protection & Governance Provide oversight of compliance with applicable data protection legislation, working closely with the Data Protection Officer. Ensure appropriate governance, accountability and responsibility across the Legal & Compliance function. Identify competency and knowledge gaps within the team and ensure appropriate development and training is provided. Ensure Legal & Compliance responsibilities are appropriately reflected in performance management and accountability frameworks. Senior Management & Governance You will play an active role within the organisation's senior governance structure, including: Acting as Deputy to the Head of Legal & Compliance. Chairing the Legal & Compliance Committee. Participating in key senior management and risk committees. Regularly attending Board, Board Risk and Board Audit Committee meetings. Supporting the organisation in maintaining effective regulatory relationships and demonstrating strong governance and control. About You We are looking for a senior professional who combines strong regulatory compliance expertise with sound legal judgement and commercial awareness. You will ideally have: Significant experience in a senior legal, compliance, financial crime or regulatory role within financial services. Strong understanding of the FCA/PRA regulatory framework and UK financial services regulation. Experience operating within a regulated financial institution, ideally with exposure to banking or similarly complex financial services environments. Strong knowledge of AML, KYC, sanctions, financial crime, fraud and regulatory compliance. Experience developing and implementing compliance policies, monitoring programmes and governance frameworks. Experience engaging with senior management, Board-level committees and regulators. Strong legal contract review and advisory experience. Experience overseeing litigation and external legal advisers. Excellent stakeholder management and communication skills. The ability to challenge effectively, influence senior stakeholders and operate with a high degree of integrity and independence. Strong leadership and people-management capability, with experience developing and managing high-performing Legal & Compliance teams. Senior Managers Regime This position is a Senior Management Function (SMF) role and will carry significant individual accountability under the Senior Managers Regime. The successful candidate will be expected to demonstrate the highest standards of integrity, skill, care and diligence, maintain open and cooperative relationships with regulators, treat customers fairly and observe appropriate standards of market conduct. What's on Offer Salary: up to £100,000 per annum Senior leadership position within a highly regulated financial services environment West London location Significant exposure to executive and Board-level stakeholders Opportunity to shape and strengthen the organisation's Legal & Compliance framework Broad remit spanning regulatory compliance, financial crime, legal and data protection High-profile role with substantial responsibility and influence

Job Tittle : Homelessness Prevention & Solutions Support OfficerLocation : Harrow Civic Centre, Forward Drive, Harrow, HA3 8NTEmployer : Pertemps Recruitment Partnership (on behalf of London Borough of Harrow)Contract : Temporary - March 2027Hours : 36 hours per week, Monday to FridayWork Style : Office BasedRate : £16.71 per hour PAYEPertemps Recruitment Partnership is seeking an experienced Homelessness Prevention & Solutions Support Officer to join the Housing Team at the London Borough of Harrow. This role offers an excellent opportunity to support the delivery of vital homelessness prevention services and ensure residents receive timely, accurate and compassionate guidance.Key Responsibilities: Register new applicants on the relevant housing databases and ensure all required documentation is uploaded and maintained accurately.Act as the first point of telephone contact for individuals seeking housing advice, offering initial guidance and directing them to the appropriate service for further support.Book appointments for Homelessness Prevention & Solutions Officers, including arranging visits outside normal office hours when required. Inform clients straight away if an appointment is delayed or cancelled and rearrange at a time that suits them.Handle challenging situations calmly, including supporting clients who may be distressed, upset or difficult.Manage complaints and provide initial advice to clients about their housing or homelessness applications.Candidate Profile: Experience of dealing with the public on a daily basis, both over the phone and face to face, within a customer focused environment.Background in HousingExperience of working in an office environment, handling a range of different tasks and responsibilities on a daily basis.Able to write clearly, accurately and concisely, producing straightforward and easy to understand information.About us:For almost 60 years, Pertemps Recruitment Partnership have been the market leader in providing permanent and temporary staffing solutions and we are one of the most established players within the recruitment industry. The Sunday Times has listed us as one of the Best 100 Companies to work for 14 years running. We are not a big scary faceless company, quite the opposite: we strongly believe in the personal touch with everything we do. We are proud to be accredited 'investor in people' which is reflected across our business in length of service and career progression of our employees.London Borough of Harrow is the 12th largest London borough and one of the most culturally diverse local authorities in the UK, making it a great place to live, work and visit. Located 10 miles from the city centre and just 13 minutes to Euston from Harrow & Wealdstone station there are great transport links via the Metropolitan Line, Watford DC Line and national rail service. It is easily accessible to the M1, M25 and A406.The personal information we have collected from you will be shared with Cifas who will use it to prevent fraud, other unlawful or dishonest conduct, malpractice, and other seriously improper conduct. If any of these are detected you could be refused certain services or employment. Your personal information will also be used to verify your identity. Further details of how your information will be used by us and Cifas, any your data protection rights, can be found by visitingTPBN1_UKTJ

🚀 We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as and bank accounts, we offer , , a and in the UK, with more exciting things to come beyond. Our UK customers can also , and _ with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️ _ ✨ London or UK Remote | 💰£125,000-£155,000 (dependent on experience) + Stock Options + | ✨ ⭐Our User Research team.. Our mission is to make money work for everyone. Our research team is pivotal in helping us achieve that mission. Our research team at Monzo is currently made up of around 20 User Researchers, who spend most of their time embedded in multi-discipline teams focusing on different areas, like Wealth products, Borrowing products or Operations. We also have a small research leadership team, and a research operations lead who makes sure we're set up to do our jobs and have the space to innovate safely. The team User Research team is led by Katherine Vaughan who is Director of User Research. Our discipline lives in the Design team at Monzo, along with Product Design and Brand Design. Design is lead by our Chief Design Officer, Vuokko Aro. Find out more about how we work on the Monzo Design _. What you’ll be working on: • Managing a team of user researchers focusing on expanding into new markets, • Driving our approach to new markets by applying first-principles thinking while making use of existing knowledge and localisation tools, • Keeping stakeholders across Monzo informed about the specific needs of consumers and businesses as we expand and making sure action is taken as a result, • Increasing visibility of key research insights, • Working in partnership with the Director of Research to make sure everyone in the research team is working on the highest impact areas, and individuals have autonomy to make those decisions where possible., • Understanding your direct reports well, so you can place them where they fit, for impact, growth and happiness., • Developing sustainable ways of nurturing all talent within the Research team., • Leading forums that allow the whole research team to feed into decisions and shape the team., • Working with Research Operations and the Research Director to scale team systems and processes as we grow., • Continually raising the standard of research through timely feedback, and improved processes and rituals., • Hiring brilliant, diverse User Researchers, and ensuring a smooth onboarding process for them., • Making sure the team has an active presence in the external community and is appealing to a diverse set of researchers. Your day-to-day • Work within a critical business area to develop and deliver a product strategy, including building a deep understanding of customer needs and market opportunities, and how we’ll differentiate ourselves and grow., • Providing support for direct reports, through clear development goals, timely updates and feedback, and regular 1:1s., • Collaborate with and influence key stakeholders across the organisation, including the wider product teams, company leadership, marketing, compliance, legal, regulatory affairs and more to get alignment and support for the strategy., • Work closely with design, product, marketing data and engineering leadership in your areas to set the right conditions for the teams to do their best work and problem solve our key customer needs., • Shaping development practices, like progression frameworks, across the wider team., • Taking an active role in our Design Leadership team., • Continually educating everyone at Monzo, including senior stakeholders, on what research can and can’t be used for. You should apply if: • You have experience working as a User Researcher Manager in a high growth product or technology organisation, • You have experience expanding products into new countries, leading user research for expansion efforts, • You have experience and a deep understanding of the types of decisions and methods to take when tailoring products for local markets, • You enjoy bringing momentum to projects, unblocking progress and focusing on achieving the most exciting outcomes (not the fanciest outputs), • You care about the quality of the product that sits in our users’ hands, and the overall experience they have with Monzo, • You’ve worked collaboratively with other disciplines like Data, Product and Design, • You’re an experienced coach, mentor and leader of seasoned User Researchers, • You’re happiest when the people in your teams feel supported, are growing, and can work effectively, • You have an approachable and supportive leadership style when you’re needed, but you also empower direct reports to work autonomously, • You have experience teaching and coaching non-researchers about research, • You have demonstrable experience making decisions that promote diversity and inclusion, • You have experience making use of marketing insights, quantitative user research, product data and a range of other insights for better decision making Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! 🙌What’s in it for you 💰£125,000-£155,000 ➕ share options ➕ benefits ✈️ We’ll help you relocate to the UK. ✅ We can sponsor your visa. 📍This role can be based in our London office, but we're open to distributed working within the UK (with ad hoc meetings in London) ⏰We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team. 📚£1,000 learning budget each year to use on books, training courses and conferences. 🏡We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup. ➕ Plus lots more! _ The Interview Process: Our interview process involves 3 main stages: • Recruiter call (30 minutes), • Research Leadership & Ways of Working (1 hour), • Final loop: People Management (1 hour) + Influence and Impact (1 hour) Our average process takes around 2-3 weeks but we will always work around your availability. #LI-LT1 #LI-REMOTE Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our , 2024 and 2024 _ We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage 😊

ML Infrastructure Lead About iProov iProov provides science-based biometric solutions that enable the world’s most security-conscious organizations to streamline secure remote onboarding and authentication for digital and physical access. Our award-winning liveness technology and iSOC offer unmatched resilience against deepfakes and generative AI threats while ensuring effortless, scalable user experiences. Trusted by leading governments and enterprises, including the U.S. Department of Homeland Security, U.K. Home Office, GovTech Singapore, ING, and UBS, iProov sets the standard in biometric identity assurance. This global trust is built not only on our technology but on the strength of the people behind it. For us, diversity at iProov is about reflecting the customers we serve, holding the principles of equality and inclusion at the heart of everything we do and all that we stand for, embracing differences, creating possibilities, and growing together. We aim to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included, and their talents are nurtured, empowering them to contribute fully to our purpose. The Role Reports to: Chief Scientific Officer Location: WeWork Waterloo - Hybrid Comp: Negotiable (Base) + Company Performance Bonus (20%) + Share Options + iProov Benefits We are looking for a highly capable and hands-on Senior ML Infrastructure Lead to build and scale the technical foundations that enable machine learning to operate effectively in production. This is a hybrid leadership role sitting across machine learning infrastructure, platform engineering and MLOps. You will be responsible for designing and evolving the systems, tooling, processes and standards that allow ML teams to train, deploy, monitor and improve models reliably, securely and at scale. You will work at the intersection of machine learning, software engineering, data, cloud infrastructure and platform reliability, helping bridge the gap between research and production. This role is ideal for someone who can think strategically about long-term platform capability, while still being technically hands-on enough to solve complex engineering and operational challenges. • Lead the design and evolution of our ML platform, infrastructure and MLOps capability, • Build and maintain scalable, reliable and secure systems for model training, testing, deployment, monitoring and lifecycle management, • Develop the infrastructure and tooling that enable ML Engineers, Data Scientists and Researchers to work efficiently and ship models with confidence, • Design robust workflows for CI/CD, model versioning, reproducibility, experimentation, feature management and release management, • Own and improve the production environment for machine learning systems, ensuring strong standards for availability, performance, observability and resilience, • Define and implement monitoring across model and platform layers, including system health, data quality, drift, latency, throughput and cost efficiency, • Build or optimise internal self-service tooling and platform capabilities to reduce friction for teams working on ML use cases, • Partner closely with ML, Data, Software and Platform Engineering teams to productionise models and improve the end-to-end ML development lifecycle, • Support the scaling of infrastructure for both training and inference workloads, including high-throughput, real-time or compute-intensive use cases where relevant, • Drive best practice in governance, security, compliance, auditability and operational rigour across the ML lifecycle, • Improve the efficiency and cost-effectiveness of ML systems, including cloud resource usage, compute environments and deployment patterns, • Mentor engineers and act as a technical leader across ML platform and operations topics, • Help define the roadmap for ML enablement, ensuring the platform can support current needs while scaling for future growth You will have experience working in high growth, fast paced tech-first environments. You are passionate about building & launching quality products that have a positive impact. You’re an experienced product leader with a background in security, identity (IAM), or enterprise SaaS. You combine strategic vision with operational rigour, and you’re motivated by delivering usable, secure, and elegant solutions to complex technical problems. • Proven experience in a senior MLOps, ML Platform, ML Infrastructure, Platform Engineering or Machine Learning Systems role, • Strong hands-on background in software engineering and cloud infrastructure, ideally with direct experience supporting production machine learning environments, • Experience building and operating systems that support the full ML lifecycle, from experimentation and training through to deployment and monitoring, • Strong knowledge of Python and sound engineering principles, including testing, automation and code quality, • Strong experience with cloud platforms such as GCP, • Experience with Docker, Kubernetes and modern containerised deployment patterns, • Strong experience with CI/CD pipelines, infrastructure-as-code and workflow orchestration, • Experience with tools such as Airflow or similar platform and orchestration technologies, • Good understanding of model observability, data quality, feature pipelines, lineage and reproducibility, • Experience designing scalable infrastructure for ML workloads, including training, batch inference and real-time serving, • Strong appreciation of reliability, security, governance and operational excellence in customer-facing or production-critical systems, • Ability to operate across both strategic and hands-on technical work, • Strong communication skills and the ability to work effectively across engineering, product and data teams Nice-to-haves • Experience supporting computer vision, deep learning, LLM or other compute-intensive ML workloads, • Experience with GPU infrastructure, distributed training or high-performance compute environments, • Familiarity with feature stores, model registries and automated retraining pipelines, • Experience building internal developer platforms or self-service ML tooling, • Experience in regulated, high-security or high-availability environments, • Experience leading or mentoring engineers in a scale-up or high-growth technology business, • Familiarity with responsible AI, model governance or risk controls in production ML setting, • 25 days Annual Leave, plus 8 Bank Holidays (more holiday with service - up to an extra 5 days off per year based on your continuous service), • Growth Shares allocated after passing probation (6 months of service), • Salary sacrifice schemes including: Pension, Cycle To Work and Electric Car Scheme, • Nursery Sacrifice Scheme, • Work Overseas Perk - Work globally for up to 2 weeks, • Life Assurance, • SmartHealth - Access to private GP, Psychologist, Nutritionist along with tailored fitness plans for both you and your family, • Benefit from personalized 1:1 career coaching with our in-house Occupational Psychologist, • Award winning L&D platform with personal allocated training budgets, • Enhanced paid family leave, • Pension - 5% employee, 3% employer, • Flexible hybrid working environment, • Free Barista Coffee/Tea, biscuits with fruit in the WeWork office, • Free access to WeWork discounts and free online well-being sessions, • Vitality Health - a range of options available on this below The Vitality Programme includes a number of reward benefits that all employees have access to as part of the plan, for example: • Private Health cover including Dental, Optical, and Audiology, • 50% off monthly gym memberships, • Apple watches significantly discounted based member vitality status, • Half price trainers with Runners Need, • Weekly rewards – Free coffee with Café Nero, • Monthly rewards – Free Cinema ticket, • Discounts on travel with Expedia (hotels) and Mr & Mrs Smith with discounts getting greater throughout the year based on a members vitality status, • Amazon prime free months based on activity, • Up to 25% cashback at Waitrose when buying healthy foods, • 75% off stays at Champneys Health Spas, • Allen Carr’s £299 no smoking programme for free, • Access to Vitality Healthy Mind with 30% off Headspace subscriptions and the ability to earn Vitality points for using Buddhify, Calm and Headspace, • Discounts on Weight Watchers, • 50%-80% off Comprehensive Private Health screenings Our Culture & Recruitment Process At iProov, we're incredibly proud of the culture we've carefully curated. Our culture enables diverse thought, curiosity and innovation. Our team strives to do everything to the highest standard possible to achieve the remarkable. To do that we need different perspectives, experiences and ideas alongside an environment where these are welcomed - we want everyone to feel confident in bringing their full capabilities to work. We firmly believe psychological safety is key to building and nurturing great teams. We’re a small and dynamic company, that means having the right skills is important, and we know that our best work emerges when people feel secure, welcomed and respected. As an equal opportunities employer, we encourage applications from people of all backgrounds. We’re committed to building a workforce that is representative of the people we serve. We will not put someone at a disadvantage or treat them less favourably because of race, color, national origin, ancestry, age, disability, creed, religion or belief, sex, sexual orientation, gender reassignment, marriage or civil partnership, or pregnancy and maternity. Our goal is to find people who are passionate about creating a safer, more secure world. Our recruitment process is designed to be fair and transparent, focusing solely on your qualifications, competence, and suitability for the role. We review all applications carefully and will be in touch with shortlisted candidates regarding the next steps in our interview process. If you need an adjustment for a disability or any other reason during the hiring process, please send a request to _

In this newly created role you will oversee and develop a team responsible for reporting, cash management, process improvement and Tax across multiple entities in the UK, Europe and America's Whilst reporting into the Chief Financial Officer you will play a significant role in the continuing growth of the business, ensuring controls remain strong and ultimately seeing the business through to a Capital event • Monthly, Quarterly and Annual Financial returns, • Management Accounts, • Reporting to International Listed business within requirements, • Data analysis and reconciliation to ensure gross revenue is aligned, • Tax and Compliance management across multiple jurisdictions, • Cash Management across multiple countries, • Commissions Management working alongside payroll, • Supporting Investments, including Acquisitions/integrations and due diligence The ideal candidate will be technically strong with prior exposure to working within a high growth business operating across multiple jurisdictions. Good exposure to developing ERP systems and some experience within a business looking to make an IPO or other capital event would be highly desirable. Package includes LTIP, Bonus, Hybrid working and good core benefits #J-18808-Ljbffr

Senior Complaint Resolution Officer - 6 Month FTC Watford Salary: £39,474 37 hours per week (Requests for part-time work considered) The Vacancy Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. Were looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers. Role purpose This role is responsible for the day-to-day running of Chimes complaints service by managing the team and ensuring complaints are logged, allocated and progressed in line with the Housing Ombudsmans Complaint Handling Code, other relevant regulatory requirements and Chimes policies and processes. You will be responsible for managing the Complaints Resolution officers and provide support and maintain effective working practices. Whats the role? Key Accountabilities: o Line management responsibilities, providing day-to-day supervision, support and coaching, and managing performance, wellbeing and development in line with organisational policies. o Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated. o Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate. o Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements. o Ensure complaint responses are clear, accurate and appropriate before issue, supporting colleagues to improve the quality of responses and escalating concerns where needed. o Review remedies and compensation in line with policy, ensuring decisions are fair, consistent and appropriately recorded. o Investigate and respond to complaints where required, including handling customer queries and agreeing outcomes in line with policy and the Housing Ombudsman Complaint Handling Code or equivalent. o Oversee the progression of actions agreed as part of complaint resolutions, identifying recurring issues and supporting actions to reduce repeat complaints and improve customer experience. o Ensure good practice in supporting customers with vulnerabilities, including applying reasonable adjustments and safeguarding considerations where needed. o Maintain oversight of accurate complaint records and operational data, ensuring systems and trackers are accurate to support compliance, trend analysis and service improvement reporting. o Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required. o Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required. o Any other duties as requested by your line manager. What are we looking for? o You can demonstrate a track record of delivery against key responsibilities, including managing or supporting staff and working in a high-volume, deadline-driven environment. o A good working knowledge of the Housing Ombudsmans Complaint Handling Code and complaint handling standards. o You are confident using systems and data, including tools such as Excel, to maintain accurate records, monitor performance and support reporting. o Your ability to role model our core behaviours, make fair decisions, communicate effectively and work constructively with colleagues and customers is as important as technical expertise. Essential: o Previous line management experience in any capacity o Previous complaint handling experience within a regulated complaints process What can we offer you? o 28 days annual leave (pro rata) o Employer pension contribution of up to 11% o Development opportunities o Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click apply now, tell us why youve got what it takes, and attach a copy of your current CV. Closing date: 6 th September 2026 Interviews: to be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.) TPBN1_UKTJ

Seeking a French-speaking Compliance Officer to conduct due diligence, review company documents, manage data, and train teams to ensure responsible practices within supply chains. Requires fluency in French and experience in compliance or due diligence.

A Due Diligence and Compliance Officer is needed to support applications, onboarding, and reviewing supply chain companies through due diligence, training, and data management.

Senior Complaint Resolution Officer - 6 Month FTC Watford Salary: £39,474 37 hours per week (Requests for part-time work considered) The Vacancy Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for a Senior Complaints Resolution Officer to join our team and help us deliver a strong and positive experience for our customers. Role purpose This role is responsible for the day-to-day running of Chime’s complaints service by managing the team and ensuring complaints are logged, allocated and progressed in line with the Housing Ombudsman’s Complaint Handling Code, other relevant regulatory requirements and Chime’s policies and processes. You will be responsible for managing the Complaints Resolution officers and provide support and maintain effective working practices. What’s the role? Key Accountabilities: • Line management responsibilities, providing day-to-day supervision, support and coaching, and managing performance, wellbeing and development in line with organisational policies., • Oversee a high volume of complaints correspondence, ensuring complaints and service requests are correctly identified, logged, prioritised and allocated., • Allocate and monitor caseloads, records and response deadlines to ensure complaints are progressed in line with policy and agreed timescales, taking action where cases are at risk of delay and escalating high-risk matters where appropriate., • Act as the first point of support for complaint handling queries from the team and wider business, providing advice in line with policy and regulatory requirements., • Ensure complaint responses are clear, accurate and appropriate before issue, supporting colleagues to improve the quality of responses and escalating concerns where needed., • Review remedies and compensation in line with policy, ensuring decisions are fair, consistent and appropriately recorded., • Investigate and respond to complaints where required, including handling customer queries and agreeing outcomes in line with policy and the Housing Ombudsman Complaint Handling Code or equivalent., • Oversee the progression of actions agreed as part of complaint resolutions, identifying recurring issues and supporting actions to reduce repeat complaints and improve customer experience., • Ensure good practice in supporting customers with vulnerabilities, including applying reasonable adjustments and safeguarding considerations where needed., • Maintain oversight of accurate complaint records and operational data, ensuring systems and trackers are accurate to support compliance, trend analysis and service improvement reporting., • Assist with audits, compliance activity and Ombudsman enquiries, ensuring case information and evidence is provided where required., • Work collaboratively with the Complaints Resolution Manager to maintain continuity of service, providing cover or deputising where required., • Any other duties as requested by your line manager. What are we looking for? • You can demonstrate a track record of delivery against key responsibilities, including managing or supporting staff and working in a high-volume, deadline-driven environment., • A good working knowledge of the Housing Ombudsman’s Complaint Handling Code and complaint handling standards., • You are confident using systems and data, including tools such as Excel, to maintain accurate records, monitor performance and support reporting., • Your ability to role model our core behaviours, make fair decisions, communicate effectively and work constructively with colleagues and customers is as important as technical expertise. Essential: • Previous line management experience in any capacity, • Previous complaint handling experience within a regulated complaints process What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 6th September 2026 Interviews: to be confirmed (Please note we reserve the right to close the vacancy early if we receive a large response.)

Income Officer Watford Salary: £35,000 - £40,000 Permanent, 37 hours per week The Vacancy As an Income Officer, you’ll play a key role in helping residents sustain their tenancies while ensuring the organisation can continue delivering great services. You’ll manage a patch of properties, working directly with customers to resolve arrears, prevent debt from escalating, and provide support that makes a real difference to people’s lives. This is a varied role that combines customer contact, problem‑solving, partnership working and legal processes — ideal for someone who enjoys a mix of independence and teamwork. Introduction to the role At Chime Housing, we provide vital services that help people to live better lives. We’re looking for an Income Officer to join our Housing team and play a key role in supporting residents to sustain their tenancies, while helping us maximise the income we need to deliver great services. Role purpose To provide a proactive income and arrears management service for a defined patch, ensuring customers receive the support they need to maintain successful tenancies. What’s the role? Key Accountabilities: • Manage rent arrears and tenancy‑related debts in line with policy, procedures and best practice., • Reduce debt owed in rent and service charges through early intervention and effective case management., • Work closely with Lettings colleagues to prevent arrears for new customers., • Support tenancy sustainment by identifying vulnerabilities and referring to safeguarding, social services, mental health teams and other agencies where appropriate., • Take appropriate action to prevent arrears escalation, including making affordable repayment agreements, serving notices, preparing legal paperwork and presenting cases in court., • Monitor payment defaults following legal action and take further steps where required., • Maintain accurate records and ensure regular contact with tenants., • Provide advice on budgeting, income and expenditure, and welfare benefits, referring complex cases to specialist agencies., • Liaise with Housing Benefit and the DWP (Universal Credit) to resolve claims and adjustments., • Set up and amend direct debits in response to customer or Housing Benefit changes., • Carry out home visits and office appointments to discuss arrears., • Reconcile payments and adjustments with the Finance Team., • Achieve agreed income recovery targets for rent collection and arrears reduction., • Undertake any other duties appropriate to the role. What are we looking for? • Essential:, • Experience: Proven debt management experience; experience supporting people in challenging or stressful situations; experience presenting in court and understanding legal processes for rent arrears., • Knowledge: Understanding of relevant housing legislation; familiarity with Microsoft Office; ability to use Housing Management and Arrears Management systems., • Skills & Abilities: Excellent customer service, communication, negotiation and problem‑solving skills; strong organisational and time‑management abilities; accurate data input; ability to work independently and collaboratively; ability to manage confrontation; valid driving licence and access to a vehicle., • Qualifications: Good general education or relevant experience. Desirable: • CIH‑recognised qualification., • Commitment to CIH professionalism standards and championing the role of housing professionals. What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 9th September 2026 Interviews: 21st September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

New Build Aftercare Officer (18-month Fixed Term Contract) Salary: £26,650 - £30,000 Watford (Hybrid Working: 2-3 days in the office weekly) Full Time, 37 hours per week The Vacancy We are a Community Gateway housing association based in Watford, with over 13,500 homes across Hertfordshire and the surrounding areas. We are committed to providing high-quality homes and delivering excellent customer experiences By listening and learning from our residents, we are driven by what matters most, making improvements that truly make a difference to people’s lives. We’re looking for a dynamic Aftercare Officer to join our Quality and Aftercare team and play an important role in providing outstanding customer care to customers in our new build homes. Introduction to the role You will be involved with every aspect of post-occupancy support, from coordinating repairs and inspections to resolving issues quickly and keeping customers fully informed throughout their journey. This is not just a desk-based role – you will be out and about visiting new sites and customers as well! This is your chance to make an impact and be part of the development of brand-new homes in Hertfordshire, Buckinghamshire and N.W London Role purpose Reporting to the Aftercare Manager, you will work alongside a high-performing team responsible delivering an excellent aftercare service to internal teams and customers, ensuring effective handovers and resolution of defects following the completion of new build homes. What’s the role? Key Accountabilities: • Support the delivery and handover of new homes, ensuring all required documentation and data is in place, • Act as a key point of contact for customer, contractor and developer queries relating to defects and aftercare, • Participate in handover and void inspections, recording property condition and maintaining accurate records, • Deliver home demonstrations to ensure customers understand their home and services within their home (i.e. Heating), • Manage defects from initial report through to resolution, ensuring works are completed within agreed timescales, • Support the handling of complaints, dissatisfaction and defect-related service requests, • Assist with customer satisfaction surveys and use feedback to improve services, • Contribute to reporting and data analysis within the Aftercare function What are we looking for? Essential: • Experience of working in a similar role in a customer-facing environment (preferably in housing or construction), • Good working knowledge of Microsoft Office packages, • Ability to adapt positively to change, • A proactive problem-solver who thrives in a fast-paced environment., • Strong organisational skills and excellent attention to detail, • Full driving licence and access to a vehicle for business use Desirable: • Qualification in Customer Service, Construction or Housing Practice, or the willingness to work towards one, • Experience managing the full defect lifecycle through to end of defects ideally within the developer or housebuilding industry, • Familiarity with liaising with third parties, including Employers Agents, Managing Agents and Developers, • Use of a CRM system What can we offer you? • 28 days’ annual leave (pro rata), • Employer pension contribution of up to 11%, • Development opportunities, • Comprehensive employee rewards scheme How we work We embrace agile working — blending time in our communities, shared spaces, and remote working. With digital technology at the heart of our approach, we empower teams and individuals to work flexibly. How to apply If this sounds like your next role, click ‘apply now’, tell us why you’ve got what it takes, and attach a copy of your current CV. Closing date: 1st September 2026 Interviews: week commencing 7th September 2026 (Please note we reserve the right to close the vacancy early if we receive a large response.)

Deputy Head of Legal & Compliance West London | Up to £100,000 per annum We are working with a leading financial services organisation to appoint a Deputy Head of Legal & Compliance to join its senior management team in West London. This is a high-profile leadership position, acting as deputy to the Head of Legal & Compliance and playing a key role across regulatory compliance, financial crime, legal, data protection and risk management. The successful candidate will be an experienced compliance and legal professional with strong knowledge of the UK regulatory environment and the ability to operate confidently at senior management, Board and regulatory level. The Role As Deputy Head of Legal & Compliance, you will support the Head of Legal & Compliance/MLRO in providing effective oversight of the organisation's legal and compliance framework. The role carries significant responsibility under the Senior Managers Regime, including responsibility for the Compliance Oversight Function (SMF16) and Money Laundering Reporting Function (SMF17). You will work closely with senior stakeholders across the business and will have regular engagement with Board-level committees, senior management and external regulators. Key Responsibilities Regulatory & Compliance Support the development and maintenance of a strong compliance culture across the organisation. Develop, review and maintain compliance policies and procedures in line with FCA, PRA and other applicable regulatory requirements. Lead and oversee compliance training and competency development programmes. Conduct horizon scanning and assess the impact of regulatory developments across relevant business and operational areas. Develop and implement a robust, risk-based Compliance Monitoring Plan. Oversee compliance monitoring activity across departments and branches, ensuring appropriate follow-up and remediation of findings. Monitor and report key compliance risks, KRIs and KPIs to senior management and relevant Board committees. Maintain and update the Management Responsibilities Map. Provide regulatory advice and guidance to business functions and senior stakeholders. Engage with internal and external stakeholders, including regulators. Review products, processes, policies and marketing initiatives to ensure ongoing regulatory compliance.Financial Crime Provide senior oversight of the organisation's financial crime framework. Develop and maintain policies and procedures covering AML, KYC, sanctions, anti-bribery and corruption, and fraud. Contribute to enterprise-wide financial crime risk assessments and MLRO reporting. Provide oversight of financial crime risks and remediation activity. Oversee fraud matters, including the consideration and pursuit of appropriate legal or criminal action where required. Ensure financial crime controls remain effective and aligned with regulatory expectations.Legal Review and advise on a broad range of commercial and legal agreements. Provide practical legal advice to senior management and business stakeholders, using internal expertise and external legal advisers where appropriate. Manage relationships with the organisation's panel of external solicitors. Oversee and manage litigation and other legal matters.Data Protection & Governance Provide oversight of compliance with applicable data protection legislation, working closely with the Data Protection Officer. Ensure appropriate governance, accountability and responsibility across the Legal & Compliance function. Identify competency and knowledge gaps within the team and ensure appropriate development and training is provided. Ensure Legal & Compliance responsibilities are appropriately reflected in performance management and accountability frameworks. Senior Management & Governance You will play an active role within the organisation's senior governance structure, including: Acting as Deputy to the Head of Legal & Compliance. Chairing the Legal & Compliance Committee. Participating in key senior management and risk committees. Regularly attending Board, Board Risk and Board Audit Committee meetings. Supporting the organisation in maintaining effective regulatory relationships and demonstrating strong governance and control. About You We are looking for a senior professional who combines strong regulatory compliance expertise with sound legal judgement and commercial awareness. You will ideally have: Significant experience in a senior legal, compliance, financial crime or regulatory role within financial services. Strong understanding of the FCA/PRA regulatory framework and UK financial services regulation. Experience operating within a regulated financial institution, ideally with exposure to banking or similarly complex financial services environments. Strong knowledge of AML, KYC, sanctions, financial crime, fraud and regulatory compliance. Experience developing and implementing compliance policies, monitoring programmes and governance frameworks. Experience engaging with senior management, Board-level committees and regulators. Strong legal contract review and advisory experience. Experience overseeing litigation and external legal advisers. Excellent stakeholder management and communication skills. The ability to challenge effectively, influence senior stakeholders and operate with a high degree of integrity and independence. Strong leadership and people-management capability, with experience developing and managing high-performing Legal & Compliance teams. Senior Managers Regime This position is a Senior Management Function (SMF) role and will carry significant individual accountability under the Senior Managers Regime. The successful candidate will be expected to demonstrate the highest standards of integrity, skill, care and diligence, maintain open and cooperative relationships with regulators, treat customers fairly and observe appropriate standards of market conduct. What's on Offer Salary: up to £100,000 per annum Senior leadership position within a highly regulated financial services environment West London location Significant exposure to executive and Board-level stakeholders Opportunity to shape and strengthen the organisation's Legal & Compliance framework Broad remit spanning regulatory compliance, financial crime, legal and data protection High-profile role with substantial responsibility and influence

Customer Liaison Officer Location: Harrow Contract: Full-Time | Permanent Hours: Monday to Thursday: 8:00am – 5:00pm | Friday: 8:00am – 4:30pm About Our Client Our client is a leading provider of residential retrofit, refurbishment, and decarbonisation solutions, delivering large-scale energy efficiency programmes across social housing, private residential, and mixed-tenure developments. With a strong portfolio of retrofit and sustainability projects, they are committed to improving the quality, comfort, and energy performance of homes while supporting communities through initiatives that reduce fuel poverty, lower carbon emissions, and contribute towards the UK's Net Zero targets. Due to continued growth, our client is seeking an experienced Tenant Liaison Officer to join their team in Buckinghamshire. Overview of the Role As a Tenant Liaison Officer, you will play a key role in managing the resident journey throughout planned refurbishment and retrofit projects. Acting as the main point of contact for residents, you will ensure clear communication, minimise disruption, and deliver an excellent customer experience before, during, and after works are completed. Working closely with site teams, clients, subcontractors, and local stakeholders, you will help ensure projects are delivered efficiently while maintaining high levels of resident satisfaction. Key Responsibilities Provide consultation and support to residents before, during, and after works are completed. Build positive relationships with residents to ensure an excellent customer experience throughout the project lifecycle. Identify vulnerable residents and any additional support requirements, ensuring appropriate measures are implemented. Maintain resident information securely in accordance with GDPR and data protection requirements. Respond promptly and professionally to resident enquiries, concerns, and complaints. Manage the resident engagement process in line with client and project requirements. Develop strong working relationships with residents, clients, subcontractors, site teams, community representatives, and customer care teams. Organise and attend resident consultation events, information sessions, and one-to-one meetings. Carry out resident inductions, including explaining the programme of works, conducting property condition surveys, and recording photographic evidence where required. Complete resident profiling to support effective project planning and communication. Coordinate access arrangements and schedule appointments with residents. Prepare and distribute resident communication packs for new projects. Support social value initiatives by identifying and participating in community engagement activities and local events. Skills & Experience Essential Minimum one year's experience in a customer-facing role within the construction, housing, property maintenance, refurbishment, or retrofit sector. Full UK Driving Licence. GCSEs (or equivalent) including English and Maths. Excellent organisational skills with the ability to manage a varied workload. Strong customer service and communication skills. Good understanding of construction site health and safety practices. Ability to build positive relationships with residents and stakeholders at all levels. Desirable Experience working within social housing, planned maintenance, refurbishment, or energy efficiency programmes. Knowledge of retrofit or decarbonisation projects. Experience supporting community engagement or social value initiatives. What's on Offer Competitive salary with car allowance. Enhanced pension contributions. Healthcare cash plan. Enhanced maternity benefits. Employee Assistance Programme. Ongoing training and continuous professional development opportunities. Excellent career progression within a growing organisation. Our client is an equal opportunities employer and welcomes applications from all suitably qualified candidates, regardless of age, disability, gender, race, religion or belief, sexual orientation, marital status, or any other protected characteristic

Job Title: Early Years Trainer Salary: From £29,000 + tax-free bonus Location: Remote (covering the Chilterns area) Our client is seeking an experienced Nursery Manager or Deputy Manager ready to take the next step in their career. As an Early Years Trainer, the successful candidate will have the opportunity to share their knowledge and experience while shaping the next generation of childcare professionals. The Early Years Trainer role offers the chance to remain connected to the early years sector while enjoying the flexibility of working from home, travelling to meet apprentices, and making a meaningful impact on their development. About Our Client Our client recognises the life-changing impact apprenticeships have on individuals, businesses, and the childcare sector. They are proud to be a Disability Confident and Living Wage employer, committed to creating an inclusive workplace where everyone can thrive. Key Responsibilities • Support apprentices working in nurseries and other childcare settings, helping them develop their skills and confidence., • Create personalised learning plans tailored to each apprentice's needs, ensuring they have the tools to succeed., • Demonstrate how functional skills such as maths and English are applied within early years care., • Build strong relationships with employers and provide regular updates on apprentice progress., • Manage administrative responsibilities and plan workloads effectively using Google Workspace and other systems. A typical week includes approximately three days travelling to visit apprentices across the designated region, with the remaining time spent working remotely from home. Person Specification The successful candidate will have: • Previous experience as a Nursery Manager or Deputy Manager., • A Level 3 qualification in Early Years (or equivalent)., • Strong organisational skills and confidence using technology., • A Level 2 (GCSE or equivalent) qualification in English and maths, or a willingness to achieve these qualifications., • A full UK driving licence and access to their own vehicle to travel throughout the region. Benefits Our client is committed to investing in employee development and provides access to qualifications and professional development opportunities, including a trainer apprenticeship programme. The successful candidate will receive: • 25 days' annual leave plus bank holidays, with an additional day off for their birthday., • The option to buy or sell up to five additional days of annual leave., • A healthcare cash plan, dental plan, Employee Assistance Programme, and 24/7 GP access., • Enhanced sick pay and life insurance., • Reimbursement of mileage and travel expenses. Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds

A leading technology consulting firm is seeking an experienced Interim Chief Data & AI Officer to guide their strategic evolution in data capabilities. This pivotal role, based in London, involves defining the enterprise Data and AI strategy aligned with business goals. The ideal candidate will have

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The position acts as Data Protection Officer for the UK, providing privacy advice and guidance across the UK business, handling data breaches and data subject rights requests, and complying with other compliance requirements. Provide strategic advice, policies and direction to the business on levera

Serve as the point of contact with data protection authorities and data subjects on issues relating to personal data processing. Practical experience as a data protection officer or in a similar statutory privacy role. We're on the lookout for a data protection officer/head of privacy to lead and ev

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Deputy Privacy Officer - GDPR & CCPA | Part-Time (20–25 hrs/week) | Temp-to-Perm Potential. A relevant background in privacy, data protection, legal/compliance, risk, or a related discipline.

Ensure improvements in data quality throughout the student life cycle from the point of enrolment, and work with the Data Controller to ensure the collection of all relevant student data as required for submission to HESA and other external stakeholders, where applicable. Work with the Data Controll

Title: Academic Registrar and Designated Data Protection Officer for UK University. The Academic Registrar provides strategic and executive leadership for quality assurance, academic data, governance systems and regulatory compliance infrastructure.

Maintain strong working knowledge of the requirements of the HESA student record, including the data model, coding manual and the in-year collection model under Data Futures, together with Graduate Outcomes, the NSS and OfS data requirements. The Data Insights and Statutory Returns Officer is the Co

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Ensure improvements in data quality throughout the student life cycle from the point of enrolment, and work with the Data Controller to ensure the collection of all relevant student data as required for submission to HESA and other external stakeholders, where applicable. Job title: Registry, Data a

Advise on data protection risks related to new technologies, including AI, analytics and data-driven initiatives. Advise on data protection considerations relating to communications, traffic, usage and location data. Provide data protection and regulatory advice during personal data breaches and inc

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We're looking for an exceptional Group & UK Data Protection Officer (DPO) to provide independent oversight of data protection across our global business, while fulfilling the statutory responsibilities of the UK Data Protection Officer. What you'll be doingAs Group & UK Data Protection Officer, you'

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