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  • Pharmacy Technician
    Pharmacy Technician
    9 days ago
    £15–£18 hourly
    Full-time
    London

    Job Context and Summary: Clinical Pharmacy in General Practice is part of an exciting programme of transformation to develop a new model of care which addresses our ambition to deliver person-centered, coordinated care in our Practices. The Clinical Pharmacy in General Practice model is supported by the direction of national policy including the Five Year Forward View and GP Forward View where there is a need to better utilise the role of pharmacy within primary care to pro-actively help patients stay safe and well and out of hospital as well as helping to reduce the demands on general practice. Pharmacy technicians play an important role, complementing clinical pharmacists, community pharmacists and other members of the PCN multi-disciplinary team. Pharmacy technicians are different to clinical pharmacists as they are not able to prescribe or make clinical decisions, instead working under supervision to ensure effective and efficient use of medicines. The purpose of the role is to lead improvements to maximise safe, cost effective best practice in prescribing to improve the quality of patient care. The post holder will help patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines. In addition, the post holder will be responsible for encouraging the development of better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives. Job Specific responsibilities- Clinical: • To develop and maintain medicines related communication to all Practice staff, • To assist with the development and review of medicine audits, • Provide a contact for patients and colleagues with medication queries., • Liaise with Clinicians and staff to resolve prescribing queries Technical and Administrative: • To adhere to strict confidentiality policies at all times. Person specification: Qualifications and Experience Essential : • Professional registration with GPhC., • BTEC/NVQ level 3 or equivalent in pharmaceutical sciences., • Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy. Desirable: • Evidence of continued professional development (CPD).

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  • Technician
    Technician
    21 days ago
    Full-time
    London

    Job Description: We are looking to hire a experienced Motor Vehicle Technician who can be great asset to our team. our team is a great place for smart thinking, attention to detail & hard working team players to play a vital role in our new business expansion. About Automaster Established in 2004, Automaster has earned a trusted reputation across Colindale and beyond for delivering high-quality car repairs and outstanding customer service. We specialise in a wide range of services—from MOTs and diagnostics to tyre fitting and full servicing for all makes and models. Our technicians are fully trained to work on electric and hybrid vehicles, and we take pride in our honest, customer-first approach. Job Description: • Lead the workshop, help others during the day and set the example for the other technicians., • -Team player is essential we want someone that work with service managers and feedback any issues that can be improved going forward., • Run full diagnostic and Vehicle Health Check on the vehicle before proceeding with any servicing or repairs, • Work along side the Service Managers to keep on track completed jobs and have the garage moving smoothly. Checking all Job sheets and when they need to be completed by., • Attention to detail, Making sure your following the job sheet of a vehicle and going through the procedure., • Play a vital role and help with the current business expansion., • Dealership experience is a plus but, not essential., • This opportunity will allow you to feel involved and take charge of the workshop throughout the day. The service managers will work with you and help with any admin or parts issues you may face. Team player is essential for this role. Why join us? • Join a workshop where teamwork, mutual support and respect are part of everyday life — not just words., • Be valued as a key contributor, not just another employee., • Work with experienced Service Managers who support your development and help you grow.

    No experience
    Easy apply
  • Clinic coordinator
    Clinic coordinator
    23 days ago
    £13 hourly
    Part-time
    Elstree

    We are seeking a confident and commercially minded Reception coordinator to join our clinic. This role is front facing and sales supportive, combining excellent client care with proactive outbound calling. You will be the first point of contact for clients in clinic and for new enquiries, playing a key role in converting leads into booked consultations and treatments. This is not a passive desk role. You must be comfortable picking up the phone, following up warm leads, handling objections, and confidently discussing our treatments and offers. Duties and responsabilities: Oversee the reception area, warmly welcoming clients and maintaining a professional front-of-house presence. Manage appointment bookings and optimise the clinic schedule to ensure smooth operations and efficiency. Conduct consultations with both new and existing clients, offering tailored recommendations and upselling services where appropriate. Actively engages with clients to ensure they are fully aware of all services, offers and packages, to encourage further bookings. Respond to emails promptly and professionally, handling client and internal enquiries efficiently. Collaborate with the clinic team to ensure smooth operations and exceptional customer services. Responsable for gathering client feedback on their experience and book their next service. Maintaining all data documentation for treatments, services, products for clients and client's files up to date and organised. Monitor stock levels, ensuring adequate supplies are maintained, and uphold high standards of clinic cleanliness. Handle payments to the clinic by card, cash; keep record of financial transactions. Keep the reception and your whole department area clean and tidy. Assist with social media and monthly promotions. Assist with additional duties as needed to support the clinic team. Requirements: Minimum 2 years of experience in a front of house.

    Immediate start!
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  • Administrator
    Administrator
    2 months ago
    £24000–£28000 yearly
    Full-time
    London

    🌟 School Receptionist – Full-Time Hours: 8:00am – 4:30pm (40 hours per week) Salary: Competitive Location: North West London Recruiter: ECM Recruitment (on behalf of a primary school) ECM Recruitment is delighted to be recruiting on behalf of a warm, welcoming and high-achieving primary school in North West London. We are looking for an organised, confident and personable School Receptionist to join their team. This is an important role at the heart of the school’s daily operations. You will be the first point of contact for parents, pupils, visitors and external partners — representing the school’s values with professionalism, warmth and efficiency. ⭐ The Role As the School Receptionist, you will support the administrative, organisational and communication processes within the school and ensure that all visitors and callers receive a positive and professional experience. Key Responsibilities: Reception & Front of House • Serve as the first point of contact for parents, carers and visitors., • Manage visitor sign-in procedures and uphold safeguarding protocols., • Maintain a warm, organised and professional reception area., • Maintain manual and electronic records, ensuring accuracy and confidentiality., • Manage the school email inbox, responding or forwarding queries as needed., • Process attendance registers daily and support attendance monitoring., • Prepare, organise and distribute post, documents and school communications., • Support with organising school events, parents’ evenings, trips and staff training., • Draft and send professional email communications., • Assist with newsletters, letters and digital/print communications to families., • Enter and manage data within the school’s finance systems., • Produce reports as required., • Ensure all safeguarding procedures are followed for visitor access., • Be alert to unauthorised individuals and report concerns appropriately., • Previous experience as a school receptionist or administrator is highly desirable., • Strong written and verbal communication skills., • Excellent organisational skills and ability to prioritise under pressure., • Confident user of Microsoft Office; experience with MIS systems (e.g., Arbor) is an advantage., • High level of accuracy and attention to detail., • Warm, welcoming and professional manner., • Positive, adaptable and able to handle busy environments., • Committed to safeguarding, equality and confidentiality., • Able to use initiative and solve problems proactively., • GCSE English and Maths (or equivalent)., • Supportive and friendly staff team., • A role with real variety and responsibility., • The chance to be a key part of the school’s community and daily life.

    No experience
    Easy apply
  • Customer Service Manager
    Customer Service Manager
    2 months ago
    £31000–£35000 yearly
    Full-time
    Stanmore

    Job duties and Responsibilities: • Serve as the main point of contact for clients regarding service delivery., • Handle client inquiries, complaints, and feedback professionally and promptly., • Build and maintain strong client relationships to encourage repeat business and, • referrals., • Ensure cleaning services are compliant with health and safety regulations., • Conduct regular client check-ins and service reviews., • Ensure cleaning standards meet or exceed client expectations and agreed service, • levels., • Coordinate with cleaning staffs and operatives to resolve issues., • Carry out site visits to inspect service quality and adherence to specifications., • Liaise with cleaning staff, supervisors, and operations managers to relay client needs., • Support the scheduling of cleaning teams to ensure service coverage., • Provide customer service training to cleaning operatives if necessary., • Investigate service complaints and coordinate effective resolution., • Keep accurate logs of client issues, actions taken, and follow-up steps., • Report significant service issues to senior management., • Prepare and deliver regular customer satisfaction reports., • Track service delivery KPIs and report on performance metrics., • Assist with contract renewals and upselling additional services., • Identify opportunities to expand services for existing clients. Skills, Experience and Qualifications: • Ability to handle complaints, service queries, and client concerns calmly and, • efficiently., • Ensuring service requests are accurately documented and fulfilled to client, • expectations., • Able to respond effectively to changing customer needs and support service, • expansions, • Excellent verbal and written communication skills, • Ability to interact professionally with domestic and corporate clients., • Proven experience in relevant role., • Knowledge of health & safety regulations in retail., • A relevant bachelor’s or Master’s degree or diploma., • Familiarity with customer satisfaction tracking tools and quality assurance processes.

    Easy apply

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