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  • Dessert Cafe General Manager
    Dessert Cafe General Manager
    13 hours ago
    £27000 yearly
    Full-time
    Northwood

    Krave Dessert Café is looking for an experienced, enthusiastic and driven Café Manager to lead the day-to-day operations of our busy dessert café. This is an exciting opportunity for someone with previous dessert café management experience who is passionate about delivering exceptional customer service, creating memorable guest experiences, and helping to grow an exciting brand. As Café Manager, you will oversee all aspects of the business, from leading the team and maintaining exceptional cleanliness standards to developing children's party packages, driving sales, and contributing to the continued growth of the Krave brand. Key Responsibilities • Manage the daily operation of the dessert café, ensuring smooth and efficient service., • Lead, motivate and develop the front and back of house team., • Deliver outstanding customer service and ensure every guest has an exceptional experience., • Maintain consistently high standards of cleanliness, hygiene and food safety throughout the café., • Manage staff rotas, recruitment, training and performance., • Monitor stock levels, ordering and supplier relationships., • Control labour and food costs while maintaining quality and profitability., • Ensure compliance with all Health & Safety and Food Hygiene regulations., • Handle customer feedback professionally and resolve issues promptly., • Drive sales through promotions, upselling and exceptional service. Children's Parties & Events • Organise and manage children's birthday parties and private events., • Create fun, memorable experiences for children and families., • Coordinate party bookings, staffing and event delivery., • Develop new party packages and themed experiences to increase revenue. Brand Development: Working alongside senior management, you will play an important role in growing the Krave brand by: • Developing new ideas to improve the customer experience., • Identifying opportunities to increase sales and customer loyalty., • Supporting new menu launches and seasonal promotions., • Assisting with local marketing initiatives and community engagement., • Maintaining brand standards across presentation, service and atmosphere., • Helping establish Krave as the leading dessert destination in the area. About You: We are looking for someone who has: Previous management experience within a dessert café, ice cream parlour or similar hospitality environment. A proven track record of leading successful teams. Experience organising children's parties or family-focused events. Strong understanding of brand development and customer engagement. Exceptional leadership and communication skills. Excellent organisational and time management abilities. High attention to detail with a commitment to maintaining exceptional cleaning and hygiene standards. Strong commercial awareness with the ability to drive sales and profitability. Confidence in dealing with customer enquiries and resolving complaints professionally. A positive attitude, strong work ethic and hands-on approach. Food Hygiene Certificate (Level 2 or above preferred). Flexibility to work evenings, weekends and busy seasonal periods. What We Offer: Immediate start. Competitive salary based on experience. Performance-related bonus opportunities. Career progression within a growing hospitality group. Opportunity to help shape and develop an exciting, expanding brand. Supportive, energetic and creative working environment. Staff discounts and company benefits. How to Apply: If you have the experience, passion and leadership skills to take Krave Dessert Café to the next level, we'd love to hear from you. Please send your CV and a short covering letter outlining your experience. Join Krave Dessert Café and play a key role in creating unforgettable desserts, memorable celebrations, and exceptional customer experiences while helping build one of the region's most exciting dessert brands. Benefits: • Company pension, • Discounted or free food, • Employee discount, • On-site parking, • Store discount Work Location: In person

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  • Driving Shopkeeper (Self-employed Subcontractor) | London
    Driving Shopkeeper (Self-employed Subcontractor) | London
    1 month ago
    £14.5–£16 hourly
    Part-time
    Greenford

    Join Wundermart, a rapidly expanding European retail concept, as we grow our network of self-service shops across London. This field-based role offers independence and ownership in your day-to-day work, with flexible, ad-hoc shifts based on operational needs. You will be instrumental in maintaining the high standards of our smart retail shops located in various high-traffic locations. Responsibilities: • Collect stock from our hub in Greenford (UB6) and deliver to multiple retail locations., • Receive, organise, and accurately restock deliveries, ensuring strong product availability., • Maintain a clean, organised, and professional appearance of all assigned shop sites., • Complete basic reporting via a mobile app, tracking performance and sharing insights., • Collaborate with the wider team to enhance store standards and sales execution. Requirements: • Right to work in the UK., • Self-employed with a UTR number, capable of invoicing for services rendered., • Full UK manual driving licence with a minimum of 2 years driving experience and no more than 6 penalty points., • Willingness to complete a Basic DBS check via the Disclosure and Barring Service., • Own a smartphone and be comfortable using mobile applications for tasks and reporting., • Good level of English and strong communication skills., • Clean, tidy, organised, with a high attention to detail., • Able to safely handle stock, including lifting up to 15kg., • Ideally live within 1 hour of the Greenford hub due to early starts and stock collection. Working Details: • Start date: ASAP., • Work type: Ad-hoc shifts with no guaranteed minimum hours., • Rate: £14.50/hour., • Payment: Weekly, upon receipt of invoice., • As a self-employed subcontractor, you are responsible for maintaining appropriate insurance for your self-employed work and personal liability., • Status & Tax: This is a self-employed subcontractor engagement. You will invoice for hours worked and are responsible for your own Income Tax and National Insurance. If services are provided via an intermediary (e.g., a limited company), off-payroll (IR35) rules may apply, and we will follow the required status determination process.

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