Delivery engagement manager jobs in London

The Alfred Tennyson is part of the community in Knightsbridge. A home for the locals and tourists a like looking for quality offerings in a warm and comfortable environment. It is one of Cubitt House’s eight luxury pubs situated in Central London. We are looking for someone ambitious, passionate and above all puts people and being hospitable first. Why you would want to work as a Assistant Manager for Cubitt House: - Starting salary £39,000 more dependent on experience. - Cubitt Socials including Pub quiz, Family meals, 5 a side football etc. - Many opportunities for career development and progression. - Structured training plans for each role, monitored and supported by in house trainers. - Paid training courses (both in and out of house) and trips to our suppliers including some overseas. - Supplier trips for all team members - Pension Scheme. - Access to Wagestream. - Workplace Nursery Scheme. - 50% Discount policy when dining in our restaurants. - Free Perkbox membership with over 300 discounts including – Apple, Cineworld, Café Nero, National Express etc. - Cycle to Work scheme. - Length of service awards, ranging from 1 year to 5+ year rewards and more!- Prioritise the consistent delivery of the highest standards, across all aspects of the business.- Put training, development and engagement of team members first. Duties: - Oversee daily operations of the restaurant, including bartending, food production, and coffee service. - Manage and coordinate catering events, ensuring smooth execution and customer satisfaction. - Supervise and train staff members, providing guidance and support to ensure excellent service. - Monitor inventory levels and order supplies as needed to maintain efficient operations. - Develop and implement strategies to increase revenue and improve customer experience. - Handle customer inquiries, complaints, and feedback in a professional and timely manner. - Ensure compliance with health and safety regulations, as well as company policies and procedures. - Collaborate with the assistant manager to achieve business goals and objectives. - Coordinate with other departments within the hotel, such as banquets, to ensure seamless operations. At Cubitt House we pride ourselves on going the extra mile for our people. We have made great steps to make sure all our teams are valued, trained and rewarded in the best ways possible. This is just the start and a lot more is to come. Being a well renowned company to work for is top of our list! Join our team as a Assistant Restaurant Manager and be part of a dynamic hospitality environment. We offer competitive compensation, opportunities for career growth, and a supportive work culture. Apply now to take the next step in your career!

The Role Uncommon is a group of flexible workspaces across London and we are looking for a F&B assistant/barista for our on-site café at our Fulham location Monday - Friday. Our Barista’s are the heart and soul of the communal area at each of our sites. They are responsible for creating a superb day-to-day experience for all members and guests through professional, friendly, and attentive customer service. The Uncommon Fulham Café serves specialty coffee roasted by Assembly, a simple but quality breakfast and lunch menu, and a range of soft drinks and snacks from exciting small businesses. Responsibilities Prepare and serve the café’s food and beverage offering to the standards set out by F&B management. Engage with guests in a friendly, informed, professional manner, suggesting menu items and products based on their needs. Confidently answer any queries from guests regarding the offering, including any allergens information and how items are prepared. Assist with set-up and execution of monthly weekly members’ breakfast and evening drinks events. Assist the front-of-house team with the set-up and execution of catering for meeting rooms. Ensure kitchenettes within the office spaces are stocked according to the standards set by F&B management. Monitoring stock of fresh food, long life products, and consumables. Follow health & safety and food hygiene standards at all times, recording due diligence and deliveries as required. Follow opening and closing checklists and procedures. Maintain café machinery by following usage and cleaning instructions. Requirements Some specialty coffee experience required, full beginner and intermediate training can be provided at the Assembly Coffee roastery. Some food prep experience and knowledge of best practice. A will to learn and take ownership of the Uncommon café experience. Our Impact Understand the Uncommon mission to become a sustainable business and what this means in the context of managing a café. Support the execution of the Reduction Plan and minimise carbon footprint. Procurement of all supplies in line with the ESG procurement policy. Reduce or eliminate plastic by seeking eco-friendly products. Have an individual responsibility for ensuring fairness and adherence to our DE&I policy. This can be achieved by respecting the right to work in an environment free from prejudice and discrimination, exhibiting the correct behaviours and challenging colleagues through appropriate channels who fall short of these expectations. Promote a positive work environment where individuals feel able to be themselves. Remain committed to supporting colleagues and members, understanding that some disabilities are not visible. Participate in and promote job specific trainings, actively engage and maximise on any opportunity offered. Equal Opportunities We are proud of our inclusive working environment and encourage suitably qualified candidates from all backgrounds to apply for our vacancies. We are committed to creating a space where all members of our team feel safe to be themselves and are valued for their individual contribution.

­­­Summary Be part of a newly created team in a beautiful, ambitious café & food hall, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. You will be involved in all parts of the day to day life of the café & food hall, preparing hot and cold food and drinks, welcoming and serving our customers and maintaining very high standards of upkeep and visual presentation to help us create an excellent, well established neighbourhood destination. With expert training offered, this is a great opportunity to work in a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, highly diligent person who loves to connect with and serve customers to ensure an exceptional and memorable experience. Applicants should have at least 1 year experience in speciality coffee, and ideally up to 2 years working in a high paced environment. SCA foundation is a bonus but not essential. You’ll be working with a range of Conti, on-demand grinders, Puq press and batch brew machinery, so will need to be comfortable calibrating grinders, managing workflow, and prioritising drinks as they come in. Having an understanding of working to recipe and tweaking where necessary to achieve desired flavour is a must. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and welcoming café team who can embed themselves in the life of our building, and work in an engaged and positive way to maximise our collective offer, customer service, local appeal and footfall. Who are we looking for? We would love someone who is; - Barrista trained (but training will be provided) - Able to evaluate espresso extraction - Interested in basic menu creation and its delivery - Great with customers and able to elevate their experience beyond the norm - Professional and good with getting the details right - Energetic and hard working - Calm under pressure - Willing to get stuck in - Based in southeast London - The more of these you've got the better a fit we think you'll be. What is being offered? We offer competitive salaries with a share of tips/Tronc, as well as training and support for all our team. We are looking for someone who is able to commit for at least 30 hours per week including some weekend shifts, and is flexible to adjust to business needs. There are opportunities for a greater number of regular hours as well as occasional additional hours during busier periods and to cover holidays/sickness. If you’re interested we’d love to hear from you!

­­­Summary Newly created, full time role for a small, ambitious café, located front and centre in the ground floor of our mixed use hospitality and workspace building in Peckham. The role will be hands-on, running and operating the café on a day to day basis and overseeing the café & floor team, to create an excellent, well established neighbourhood destination with the support of the Venue Manager and wider management team. . With expert training offered, this is a great opportunity for someone who has been a successful cafe assistant manager or head barista for at least 2 years, and is looking to take the next step in their career. It’s a chance to come in at the beginning and help create and shape the new team as part of a collaborative, progressive venue which is full of life and open to all. We’re looking for an organised, engaging, business-minded person who fully understands our customers. Applicants should have spent at least 2 years in specialty coffee, with 1 year in cafe management or 2 years at a senior level. SCA Intermediate is preferable. Company Description Rye Lane Cornerhouse is home to a huge number of independently operated small businesses in the centre of Peckham. We run a shared workspace (via our sister company Market Peckham) and food hall, as well as acting as landlord and building manager to a music venue, gym, rooftop bar and restaurant. We’re a multifaceted, independent business focussing on offering an evolving, high quality platform for a diverse group of businesses and operators, which translates into an energetic and varied local destination for our customers. As we evolve and grow our operations to launch a new café in May, we’re looking for a professional and engaged Café & Assistant Venue Manager who can embed themselves in the life of our building, and work in a structured and creative way to maximise our collective offer, customer service, local appeal and footfall. Key Tasks: Responsibility for the day to day running and operation of the café set within our ground floor food hall, supported by the Venue Manager and wider management team, as well as assisting in the oversight and operation of the food hall. Responsibilities include; 1. Operational leadership – overseeing day to day operations of the café, managing a team to embed a motivated and enjoyable culture, implementing SOPs to ensure highly consistent, excellent standards, and monitoring inventory and supplies (all supported by the Venue Manager) 2. Customer experience – providing an exceptional, welcoming and memorable experience for every single customer, ensuring the space always looks beautiful, proactively engaging with customers and community to gather feedback and address concerns, and implementing initiatives to enhance customer loyalty and satisfaction 3. Financial management – adhering to budgets, exceeding sales targets and generating sustainable, healthy margins for the café, as well as feeding into strategic decision making to improve customer experience and business performance 4. Quality control – ensure the consistent delivery of a high-quality full hot and cold food and drinks menu, created and supported by a collective of creative, highly experienced industry professionals, as well as implementing and enforcing health and safety and general upkeep standards Required Skills; - Commercial Awareness - Strong understanding of café operations and financials. - Ability to set achieve sales and revenue targets. - Experience in cost control and menu pricing. - Knowledge of current trends and innovations in the UK hospitality industry. Leadership & Team Management - Self-starting and highly motivated - Proven ability to oversee, motivate, and encourage a diverse team. - Excellent communication and interpersonal skills to build positive relationships with team members, collaborators and customers. - Ability to promote a positive and supportive work environment for maximum productivity. Customer Service & Operations - Exceptional customer service skills with a focus on exceeding guest expectations, and setting a friendly, welcoming atmosphere for all. - In-depth knowledge of coffee as well as preparation techniques and equipment. - Good knowledge of UK food hygiene and safety regulations. - Ability to handle customer complaints and resolve issues in a professional and timely manner. - Detail-focussed, with a proven track record in maintaining high standards of service, cleanliness, and presentation throughout venues. Problem-Solving & Decision-Making - Ability to make sound decisions under pressure and in fast-paced environments. - A proactive approach to anticipating and mitigating potential risks and challenges. - Excellent organisational and planning skills to ensure smooth daily operations and event execution. Additional Skills - Proficiency in relevant POS systems. - Excellent written and verbal communication skills. - Ability to work independently and as part of a team. - Commitment to continuous learning and development within the hospitality industry. If you’re interested we’d love to hear from you!

A fantastic opportunity for the right person to develop a career in one of the leading UK and Global companies in the Care Home / Medical Devise / Consumables market place. Reporting to the Sales Manager and working alongside our existing Sales and Customer Service Teams, we are looking for dedicated ,talented and enthusiastic Sales and Customer Service Executive to work in our care home account management department, working hand in hand with the Sales Team, engaging with our existing customers and developing new customers to drive the profitable business growth for the Farla brands. You should have a professional and confident manner with the ability to multi-task and manage office requirements and customer engagement in a very busy and vibrant growing business. Good communication abilities, exceptional administration skills and great IT Competence are key as well as the ability to manage and build relationship with our existing customer in order to drive Sales. We need you to be passionate about what we do, who we are and want to be part of this growing global brand. Overall Responsibility · Enhance department and company reputation by accepting ownership for accomplishing new projects and different requests, exploring opportunities to add value to drive sales and job accomplishments · Key responsibility: to work in partnership with the sales and marketing function to ensure o The delivery of effective customers satisfaction both internal and external (delighting the customer) o Identify and support the development of new business opportunities § Upselling /cross selling to existing accounts § Identification of new accounts · Working closely with the extended Farla Team on a number of different projects including data consistency and updates; follow up projects; customer/supplier calls / daily workflow / enter and update customer information in our database. · Multi-tasking and managing orders in a busy environment with critical thinking and problem-solving skills · Outstanding negotiation skills with the ability to manage and resolve issues and address complaints with compassion. Account Management: Care Homes · Be a primary point of contact and build long term s profitable relationships with our customers · Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors · Monitor and analyse customer’s usage on customer accounts and issue reports as required · Responsible for working with the Sales Team to onboard and integrate new clients and developing existing client relationships · Working alongside the Warehouse management / senior account manager to ensure Pallets for Care Home are being dispatch effectively. · Maintain personal ownership and management of logistics paperwork when booking the necessary courier for Care Home · Preparing monthly customer product usage reports and other customer related reports Experience and Education required · Educated to minimum of degree level /or relevant experience · Proven account management or relevant experience of 2 / 3 years+ in the Care Home Sector · Demonstrated ability to communicate, present and influence credible and effectively at all levels of the organization, including executive and rest of the Team · Proven experience as within a similar role (but with a hunger to add value and make a difference) · Excellent IT capabilities including Excel and Outlook and knowledge of CRM Systems (training will be given) · Numerate with excellent attention to detail. Personal Skills · Task driven self-starter with strong organisational skills and ability to build up relationships both internally and externally · Go-to attitude; willing to go the “extra mile” to meet office needs and requirements · Motivated by results and with the ability to bring new ideas and share good working practice · Ability to work confidently, remain calm under pressure (cool tempered), meet deadlines and work within a team environment. · Committed, punctual and reliable Job Types: Full-time, Permanent Pay: £28,000.00-£30,000.00 per year Benefits: Employee discount On-site parking Store discount Schedule: Monday to Friday Ability to commute/relocate: London NW2 7JP: reliably commute or plan to relocate before starting work (required) Education: A-Level or equivalent (preferred) Experience: sales: 1 year (preferred) Work Location: In person

Are you self-motivated, creative and want to be successful, be given free rein to business develop, meet clients and candidates? Achieve annual realistic targets ( based on area speciality and experience ) We are looking for trainee consultants to join our dynamic team, supporting the delivery of projects and business development for our market-leading clients. In this role, there is no typical day as each one is different. However, you can expect to be identifying and connecting with elite talent in the space, researching and mapping out core market areas to help identify key candidates and prospective clients, engaging with and screening relevant candidates assessing their fit on behalf of our clients, creating visual documents and presentations to deliver to clients, managing relationships with candidates to ensure success, building your network and market knowledge to work towards becoming a trusted advisor and subject matter expert. If you’re looking to join a business where you can develop all of your skills and become a true expert in the field that you work in, there really are not better firms to help you get there! Perks Include Trainee Recruitment Consultant Competitive commission structure Rapid career progression (Receive your promotion in your first year) We Work office amenities, including a barista, and complimentary breakfast Central London location Close-knit team culture American working hours Continuous training opportunities Role Responsibilities: Manage the end-to-end candidate process, from sourcing to offer management Negotiate and liaise with clients to understand their needs and deliver suitable candidates Conduct proactive headhunting of top professionals Cultivate a strong social media presence and network with clients and candidates Maintain a robust global candidate pool and foster candidate relationships Manage databases and adhere to established processes and procedures Candidate Requirements : Graduate Demonstrated work ethic and a desire to excel in recruitment Ambitious and driven mindset Confidence and professionalism in engaging with senior candidates Competitive spirit, as evidenced through sports or extracurricular activities If you're eager to kickstart your career in recruitment, headhunting, or executive search, seize this opportunity to join our clients dynamic team and embark on an exciting journey of professional growth send us your CV!!!

Our client, a new and exciting Taco opening in the heart of Soho, is looking for a Chef to join their team. The ideal candidate will possess expertise in Mexican cuisine, with a passion for contributing for create delicious dishes and menu innovations. We're looking for someone who will thrive in a bustling, fast-paced environment, capable of igniting the same spirited chaos found in Mexico City's bustling taco stands. As a key member of the team, you'll play a pivotal role in shaping the kitchen dynamics, menu offerings, and future expansions, all while enjoying ample opportunities for professional advancement. What to expect from the position; Collaborating with the founders to refine the most authentic and efficient culinary process. Guiding and inspiring the kitchen team to uphold the standards necessary for crafting London's most genuine tacos. Ensuring consistent delivery of the authentic recipes to a delectable standard. Fostering a lively and engaging atmosphere for both the team and patrons. Demonstrating flexibility in working various shifts, including evenings and weekends. In addition to overseeing day-to-day kitchen operations, you'll oversee inventory management and uphold rigorous food safety and hygiene protocols. Amazing perks too! See below; Complimentary meal and beverage during each shift Discounts for friends and family Lucrative Refer a Friend Scheme with potential earnings up to £500 Birthday and Work Anniversary Day off Ongoing training and development initiatives Pathways for career growth Opportunities to participate in high-profile events like Glastonbury and Wimbledon, as well as exciting collaborations Monthly social gatherings for the team to connect and unwind To thrive in this role, you should possess: Proven experience as a Chef or Cook within a restaurant environment Proficiency in Mexican cuisine Leadership skills to guide, train, and motivate kitchen staff Adaptability to excel in a dynamic, fast-paced setting Strong communication abilities for seamless coordination within the kitchen Exceptional time management skills and attention to detail - Please apply and a member of the team will be in touch for next steps!