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  • Waiter/Waitress– Layali London
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    Waiter/Waitress– Layali London
    hace 2 horas
    £13–£17 por hora
    Jornada completa
    Oakwood, Enfield

    Layali, a premium Lebanese-inspired hospitality and lounge venue, offers a stylish and energetic atmosphere combining exceptional food, cocktails, music, and shisha. We are seeking enthusiastic and hardworking individuals to join our growing Front of House team. This role is perfect for someone who thrives in a fast-paced environment, possesses a positive attitude, and is dedicated to delivering excellent customer service. Key Responsibilities: • Provide friendly and professional service to all guests, • Accurately take and process food and drink orders, • Efficiently serve food and beverages, • Maintain the highest standards of cleanliness and presentation throughout the venue, • Collaborate effectively with the bar and floor team, especially during peak hours, • Create a welcoming and vibrant atmosphere for every guest, • Confidently upsell menu items and daily specials What We Look For: • A positive attitude and strong work ethic, • Excellent communication and teamwork skills, • Proven ability to perform well under pressure, • A well-presented and professional demeanor, • Flexible availability, including evenings and weekends, • Previous hospitality experience is essential, • Experience in restaurants, lounges, or shisha venues is considered a significant advantage What We Offer: • Competitive pay, • A friendly and supportive team culture, • Opportunities for professional growth within the company, • A dynamic and exciting work environment, • Comprehensive training and development programs.

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  • Telesales Agent
    Telesales Agent
    hace 9 días
    £26000–£40000 anual
    Jornada completa
    London

    Job Overview We are looking for a motivated and results-driven Telesales Agent to join our team. The successful candidate will be responsible for contacting potential and existing customers by phone, promoting products or services, generating sales opportunities, and achieving sales targets while delivering excellent customer service. Key Responsibilities -⁠ ⁠Make outbound calls to prospective and existing customers. -⁠ ⁠Promote and sell products or services over the phone. -⁠ ⁠Identify customer needs and recommend suitable solutions. -⁠ ⁠Follow up on leads and maintain regular customer contact. -⁠ ⁠Handle customer inquiries and objections professionally. -⁠ ⁠Achieve daily, weekly, and monthly sales targets. -⁠ ⁠Accurately record customer interactions and sales activities in the CRM system. -⁠ ⁠Maintain product knowledge and stay updated on company offerings. -⁠ ⁠Build and maintain positive customer relationships. -⁠ ⁠Collaborate with team members and management to improve sales performance. Requirements -⁠ ⁠Previous experience in telesales, telemarketing, customer service, or sales is preferred. -⁠ ⁠Excellent verbal communication and listening skills. -⁠ ⁠Strong persuasion and negotiation abilities. -⁠ ⁠Confidence in making outbound calls and handling objections. -⁠ ⁠Ability to work towards and achieve sales targets. -⁠ ⁠Basic computer skills and familiarity with CRM software. -⁠ ⁠Strong organizational and time-management skills. -⁠ ⁠Positive attitude and self-motivation. Desired Skills -⁠ ⁠Sales closing techniques. -⁠ ⁠Relationship-building skills. -⁠ ⁠Problem-solving abilities. -⁠ ⁠Resilience and persistence. -⁠ ⁠Professional telephone manner. Performance Indicators -⁠ ⁠Number of calls made. -⁠ ⁠Conversion rate. -⁠ ⁠Sales revenue generated. -⁠ ⁠Lead qualification rate. -⁠ ⁠Customer satisfaction and retention. Benefits -⁠ ⁠Competitive salary. -⁠ ⁠Performance bonuses. -⁠ ⁠Training and career development opportunities. -⁠ ⁠Supportive team environment. Job Type: Full-time

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  • Bartender / Barista
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    Bartender / Barista
    hace 6 horas
    £13–£17 por hora
    Jornada completa
    Oakwood, Enfield

    Layali, a premium Lebanese-inspired hospitality and lounge venue, combines exceptional food, cocktails, music, desserts, and shisha in a stylish and energetic atmosphere. We are seeking passionate and hardworking Bartenders / Bar Staff to join our growing team. This role is perfect for individuals who thrive in a fast-paced environment, possess a positive attitude, and take pride in delivering high-quality drinks, desserts, and memorable guest experiences. Key Responsibilities include: • Preparing and serving a diverse range of cocktails, drinks, and beverages to an exceptionally high standard., • Expertly preparing and presenting desserts in line with our venue's acclaimed standards., • Maintaining impeccable cleanliness and organization behind the bar at all times., • Efficiently restocking bar items and diligently monitoring stock levels., • Collaborating closely with floor staff and management to ensure seamless service, especially during peak hours., • Providing friendly, professional, and engaging customer service to all guests., • Adhering strictly to all opening, closing, and hygiene procedures. What We Are Looking For: • A genuinely positive attitude and a strong, dedicated work ethic., • The ability to perform exceptionally well under pressure in a bustling environment., • Excellent communication skills and a collaborative team player mindset., • A well-presented and professional demeanor that reflects our premium brand., • Flexible availability, including evenings and weekends, to support our operational needs., • Previous experience in a bar or hospitality setting., • Knowledge of cocktails,coffee,milkshakes and experience within lounge or restaurant venues is a significant advantage. What We Offer: • Competitive pay for your skills and dedication., • A friendly, supportive, and dynamic team environment., • Clear opportunities for professional growth and career advancement within the company., • The excitement of working in a fast-paced and vibrant workplace., • Comprehensive training and development opportunities to enhance your expertise. If you are passionate about hospitality and eager to contribute to an ambitious and energetic venue, we encourage you to apply and become a vital part of the Layali experience.

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  • Barista
    Barista
    hace 10 días
    Jornada completa
    London

    Barista We are seeking a friendly, reliable, and customer-focused Barista to join our team. The successful candidate will prepare and serve high-quality coffee, beverages, and light food items while delivering exceptional customer service in a fast-paced café environment. Key Responsibilities Prepare and serve coffee, espresso-based drinks, teas, and other beverages to company standards. Greet customers warmly, take orders accurately, and process payments. Maintain a clean, organised, and welcoming café environment. Operate coffee machines, grinders, and other café equipment safely and efficiently. Restock ingredients, supplies, and display items as required. Follow food safety, hygiene, and health & safety procedures at all times. Assist with opening and closing duties, including cleaning and cash handling. Resolve customer queries and complaints professionally. Work collaboratively with team members to ensure smooth daily operations. Skills & Experience Essential Excellent customer service and communication skills. Ability to work efficiently in a busy environment. Positive attitude, reliability, and strong teamwork skills. Good attention to detail and cleanliness standards. Flexibility to work weekends, evenings, and holidays as required. Desirable Must have vast barista experience Knowledge of coffee preparation techniques and espresso machines. Food hygiene certification. Personal Attributes Friendly and approachable. Passionate about coffee and customer experience. Well-presented and professional. Able to multitask and remain calm under pressure. What We Offer Competitive pay. Training and development opportunities. Staff discounts. Supportive team environment. Opportunities for career progression. Working Hours Part-time or full-time positions available. Flexibility to work shifts, including weekends and public holidays, may be required.

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  • Customer Service Assistant
    Customer Service Assistant
    hace 1 mes
    £24000–£26000 anual
    Jornada completa
    Bulls Cross, Enfield

    About the Company Vanquish Fitness was created in 2015 by two school friends, Oliver Maloney and Ruben O’Brien, and is now, not just an apparel brand and online retailer, but one of the fastest growing fitness communities in the world! Our mission is to inspire our colleagues on their pursuit of self defined greatness. Providing the time and resources that our employees need to strive to become Better Than Yesterday. About the Role We have an exciting opportunity within our Customer Service Team for someone to join us on a permanent full-time contract after successfully completing a 6-month probationary period, alongside an advanced title of ‘Junior Customer Service Executive’. We are looking for someone with a positive attitude, hardworking ethic and some knowledge within customer service, if you have more experience, then that’s always a bonus! We are looking for someone who encompasses our values and mission, and is excited about the idea of supporting our customers to have the best experience with our products and within our community. You will be the voice for our customers, so a compassionate, professional, and understanding nature is a must. You should also be a quick thinker, problem solver, team player, who is organised and has excellent written communication. You must be a highly motivated individual and eager to learn and provide the best service. Duties and Responsibilities • You will be able to provide First Class customer care via Gorgias and similar platforms., • Manage all customer communication efficiently and promptly., • Cooperate with couriers daily to resolve shipment issues or delays., • Proactively collaborate with the team to develop solutions for recurring queries or complaints., • Ensure adherence to Vanquish policies and procedures., • Relay relevant customer feedback to the Head of Customer Services and other relevant departments to optimize the customer experience. Please note: This role will require working some half-day Saturdays per month, from home. About You • Exceptional Customer Service experience, • Excellent customer service skills, • Computer literacy, including Microsoft Office and Gmail, • Fluency in English (written and spoken), • Ability to work well under pressure and adapt to change, • A highly motivated individual that is focused on developing, customer service, and using initiative., • Effective team player with a positive, hard-working attitude, • Ideally, experience with platforms such as Zendesk, Shopify, and social media, including live chat Benefits 35 hour working week Annual apparel allowance Discounts on everything Vanquish Attendance to our community events Free drinks in the office Company Socials Hybrid working (2 days from home) 35 hour working week Free Parking Modern office in the grounds of a beautiful House gardens, perfect for lunch time walks to get your steps in

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  • Chef de Partie
    Chef de Partie
    hace 1 mes
    £12.71–£14 por hora
    Jornada completa
    London

    Join Our Team – Where Passion Meets Quality We are launching a brand-new pub and dining restaurant built on one simple idea: great food, made fresh, with quality at its heart. This is more than just another kitchen job — it’s a chance to be part of something from the very beginning, where your contribution genuinely shapes the future. Why join us? We believe exceptional dishes start with exceptional ingredients. That’s why we focus on fresh, seasonal produce and carefully selected suppliers, giving you the foundation to create food you can truly be proud of every day. As part of our opening team, you won’t just follow a system — you’ll help build it. From menu ideas to kitchen culture, your voice, creativity, and experience will matter. We are looking for chefs who want to bring energy, innovation, and pride into every plate they serve. We are committed to creating a positive, respectful working environment where teamwork comes first. A strong kitchen is built on support, communication, and shared standards — and that’s exactly what we aim to deliver. We also offer real opportunities to grow. As we develop, there will be room to progress, take on responsibility, and build a long-term career with us. If you are passionate about quality food, high standards, and being part of an exciting new opening, we’d love to have you join our journey.

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