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hackajob is collaborating with British Airways to connect them with exceptional professionals for this role. \n A career without limits \n As the nation’s flag carrier, we take great pride in connecting Britain with the world and the world with Britain. \n It’s something we’ve been doing for over 100 years, ever since we launched the world’s first international scheduled air service between London and Paris. \n This originality has been in our blood since day one. It’s the spirit we share with the people that fly with us, our partners, and our colleagues. \n So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in far-flung places, a job at British Airways is yours to make. \n We know great things can happen when you’re inspired to think big and bring your ambition to work every day, which is why, at British Airways the sky is never the limit. \n The role: Consent Management Executive \n Every customer interaction matters. As a Consent Management Executive, you'll help make sure our customers' choices and preferences are accurately managed across British Airways' digital channels, marketing platforms and customer journeys. \n Working within our Commercial team, you'll play a key role in helping us deliver trusted, relevant customer experiences while supporting compliance with privacy and data requirements. You'll collaborate with teams across Marketing, CRM, Digital, Legal and Data Governance, helping ensure customer consent is respected every step of the journey. Sound like something you'd enjoy? We'd love to hear from you! \n What you'll do: \n\n • Support the management of customer consent and preference records across multiple channels.\n, • Maintain consent configurations, preference centre content and customer-facing forms.\n, • Partner with CRM, Marketing and Digital teams to ensure customer journeys use the correct consent settings.\n, • Perform data quality checks and help identify and resolve issues.\n, • Reconcile consent data across CRM, loyalty, marketing and customer data platforms.\n, • Support the administration of cookie consent and tracking preference tools across web and mobile channels.\n, • Carry out checks to ensure customer communications align with recorded preferences.\n, • Produce reporting and insights for stakeholders.\n, • Maintain operational documentation, process guides and consent workflows.\n, • Provide support and guidance on consent-related queries and privacy requirements.\n, • Assist with audit activity, regulatory reporting and privacy assessments.\n, • Contribute to continuous improvement initiatives that enhance customer trust and data quality.\n\n What you'll bring to British Airways: \n You're naturally curious, detail-focused and always looking for ways to improve how things work. You enjoy working with different teams, communicating clearly and turning complex information into something simple and actionable. You'll bring a proactive approach, strong organisational skills and a genuine passion for delivering the right outcomes for our customers. Most importantly, you'll understand that trust matters and you'll help us protect it every day. \n Your experience: \n\n • Experience working with business and technology teams in a complex environment.\n, • Strong attention to detail with the ability to identify risks, gaps and process improvements.\n, • Experience supporting compliance activities, evidence collection or audit preparation is desirable.\n, • Experience managing multiple priorities and engaging with a variety of stakeholders.\n, • Ability to work in a structured way while delivering high-quality outcomes to deadlines.\n\n What we offer: \n We believe that all the people who work with us should feel valued for the part they play. It’s one of the reasons our rewards go far beyond a competitive salary. \n From the day you join us, you’ll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You’ll also receive up to 30 discounted ‘Hotline’ airfares per year for yourself, friends, and family. \n At British Airways you’ll have the chance to take on new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress. \n We never stand still, and we don’t expect our people to either. \n Inclusion & Diversity \n At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work. \n Inclusion and diversity is a key driver of innovation and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.

Role purpose\n The Council is focused on delivering the best possible outcomes for its communities. To do this the Council needs employees who thrive in an agile and networked organisation and who can support continuous improvement within a constructive organisational culture. \n\n • The purpose of the role is to work proactively and collaboratively with households who are homeless or threatened with homelessness to provide comprehensive advice and assist them to prevent their homelessness by retaining their current housing where possible, or otherwise to help them to relieve their homelessness by helping them to secure alternative accommodation.\n, • You will agree practical and reasonable steps for the Council and the household to take to prevent and/or relieve homelessness. Households will include private or social tenants, home owners, those evicted by family members or facing relationship breakdown, and may be vulnerable and/or have complex needs.\n\n It will be the responsibility of the post holder to ensure that all performance targets are met, promote the profile of the Council’s services and ensure high levels of customer satisfaction and support the Team Manager by contributing to the overall development of the service. \n You will report directly to the Housing Solutions Team Manager \n Important relationships include: Customers/Clients \n\n • Community Housing Colleagues\n, • Landlords & their agents\n, • Registered Providers and other housing providers\n, • Social Services\n, • Finance\n, • Housing Management\n, • Other statutory (Probation Service, Police, etc) Voluntary agencies (Mind, Womens Aid, etc)\n\n Key activities \n Performance \n\n • Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement\n, • Supports operational plans to ensure that the resources within the teams are used to best effect and impact\n\n Customers and Partners \n\n • Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way\n, • Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion\n\n Digital/New Ways of Working \n\n • Uses new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible.\n\n Delivery \n\n • To ensure that all aspects of the Housing Solutions Service are delivered effectively in line with legislation and statutory guidance, policies, procedures and protocols.\n, • To provide high quality advice and assistance and ensure homelessness is prevented wherever possible by providing effective advice.\n, • To ensure that all homelessness investigations are undertaken in accordance with statute, the Code of Guidance, case law, local authority agreements and Council policy.\n, • To manage a caseload of applicants who have approached the Council for assistance under the Homelessness Reduction Act, keeping your caseload under review and taking timely action to minimise the time in temporary accommodation and ensuring the Council’s duties are met within statutory timescales\n, • To participate in the operation of a duty rota system for ‘homeless on the day’ interviews and to arrange placement of people into interim emergency accommodation where required.\n, • To make decisions with respect to homelessness applications and to ensure the efficient referral of cases for longer term temporary accommodation to the Housing Access service where the Council has accepted a duty.\n, • To ensure accommodation is provided to qualifying homeless applicants at point of homelessness accessing accommodation suppliers provided through the Housing Supply team.\n, • When completing licence agreements with residents to ensure property compliance evidenced by certificates, rent account set-up, and information to residents given around rent and housing benefit.\n, • To undertake discharge of duty on applications where identified and to liaise with the Housing Access and Temporary Accommodation Teams to effect eviction where discharge of duty requires.\n, • To identify and raise safeguarding alerts and to attend multi-agency meetings regarding applicants' needs refer residents to support services including those to maximise income and employment opportunities and manage debt as applicable.\n, • To provide responses to enquiries related to applications under Housing Act 1996 Part Vii from applicants, their advocates and elected representatives.\n, • To undertake home visits to verify an applicant's residence and circumstances in undertaking investigations.\n, • To work to meet and exceed performance targets, and to submit to the Team Manager information and performance statistics relating to the work of the service and to identify trends in homelessness and applications for housing.\n, • To assist with the identification and implementation of best practice and innovation.\n, • Work with the legal team in relation to prosecution cases and contribute to the development of local representation services in the County Court.\n, • Maintain and keep up to date with knowledge of case law, statute and policy and to provide specialist advice to colleagues and partners in regards to homelessness and private sector housing issues and the needs of service users.\n, • \nThe person\n In order to successfully deliver the responsibilities of the role, you will need to: \n\n • Question and challenge ways of working, with an understanding of the bigger picture in terms of the corporate context and external environment\n, • Demonstrate agility and adaptability in mindset and ways of working\n, • Work successfully with key stakeholders within and outside of the Council\n, • Demonstrate commitment to own personal and professional development to meet the changing demands of the role\n, • Demonstrate innovation and creativity\n, • Actively engage in positive cross organisational communications and team working\n, • Communicate clearly, confidently and appropriately with colleagues using the best methods of communication for the task.\n\n

A bit about H&H Group \n \n Health & Happiness (H&H) Group is a publicly traded company, with established market positions in more than 14 countries in Asia-Pacific, Europe, North America and Oceania with over 3,000 team members working across the globe. Our vision is focused on premium nutrition and lifetime wellness. We have 3 business segments - Baby, Adult and Pet Nutrition and Care - supporting whole-family health and happiness across 7 international brands. \n \n On our journey to making a positive difference across the world, you will work with passionate people in an innovative and collaborative organization as we inspire wellness through purpose led careers. \n We are passionate about our customers and community and are looking for similar-minded talent to join us. As an equal opportunity employer, we care deeply about creating an inclusive workplace where our team members feel valued, respected, and empowered. \n \n \n \n Your role within the team: \n \n\n • We’re looking for a Digital Executive to join our team and support our global digital transformation efforts. This role will be key in driving change management, educating local market teams, and ensuring smooth adoption of our digital ecosystem strategy.\n, • You will play a hands-on role in supporting content and data migration, Shopify admin tasks, documentation, governance, and internal communication, as well as managing small digital projects.\n\n \n \n \n Key Responsibilities: \n \n Change Management & Education: \n\n • Support the rollout of our global digital ecosystem strategy across markets.\n, • Create user-friendly training materials, guides, and documentation on new digital tools and processes.\n, • Maintain and update our Global Digital Wiki with best practices, training resources, and governance guidelines.\n, • Assist in internal communications, keeping teams informed on new features, platform updates, and roadmap developments.\n\n \n Content & Data Support: \n\n • Assist with content and data migration across platforms.\n, • Support product and other content page population to ensure consistency and accuracy.\n, • Shopify Admin & Digital Operations:\n, • Manage Shopify admin settings to support local markets.\n, • Act as a point of contact for troubleshooting and triaging issues before escalating to technical teams.\n\n \n Governance & Best Practice: \n\n • Ensure local markets follow digital best practice, governance frameworks, and compliance guidelines.\n, • Work closely with digital and technical teams to monitor and maintain high digital standards across all touchpoints.\n\n \n Project Support & Coordination: \n\n • Take ownership of small digital projects, managing timelines, stakeholders, and deliverables.\n, • Track and report on project progress, identifying areas for optimisation and improvement.\n\n \n \n \n Who You are: \n \n\n • 1-3 years of experience in digital marketing (CRM/Consumer centric approach), e-commerce, or digital transformation.\n, • Experience with Shopify (or similar e-commerce platforms) is a plus.\n, • Strong communication skills, with the ability to educate and support stakeholders.\n, • Detail-oriented with strong organisational and project management skills.\n, • Ability to work in a fast-paced, global environment with multiple stakeholders.\n, • Passion for digital transformation, marketing technology, and continuous improvement.\n\n \n \n \n Why Join Us: \n \n\n • Be part of a global digital transformation journey.\n, • Work with seven leading brands across international markets.\n, • Gain hands-on experience across CMS, CRM, and other Marketing Technologies\n, • Develop skills in product management, project management, and digital operations.\n, • Opportunity to grow within a dynamic and innovative team.\n\n \n \n \n Benefits: \n\n • H&H Group offers flexible, hybrid working with three days based in the Hammersmith Office and two days from home.\n, • Class Pass Gym Membership (28 credits per month)\n, • 30 Annual Leave days per year\n, • Subsidised coffee shop within the building.\n, • 40% discount for UK Brands\n, • Health Insurance\n, • Life Insurance\n, • Private Dental Insurance\n, • Complimentary office drinks on Thursday evenings\n, • Dog-friendly office.\n\n \n \n \n H&H Group believes in the benefits of a diverse and inclusive workplace and aims to reflect the varied cultures within which we exist. We are committed to providing a working environment that is free from discrimination and harassment, creating a safe and inclusive environment for all. \n \n We encourage applications from people of all ages, nationalities, religions, racial and gender identities, sexual orientations, abilities and cultures, and our hiring decisions will be based on business needs, position requirements, and the qualifications and experience of individuals. If you require support or assistance during the application process, please notify us at the time of application and we will be sure to enable reasonable adjustments where suitable. \n \n If you have what it takes, please apply via the online portal and we will be in touch soon. We move quickly and may fill the role prior to the application close date, so we suggest you get in touch today! \n Salary and benefits will be competitive and commensurate with experience. All personal data collected is for recruitment purposes only.

Location: Hybrid / Ealing (113 Uxbridge Road, Ealing, W5 5TL) DBS Level: Basic DBS About A2Dominion We are a UK housing association committed to a new vision – providing homes people love to live in. With over 38,000 homes in management across London and southern England, we provide a wide range of homes for social, affordable, and private rent, specialist services, as well as homes for sale and shared ownership. Role Overview Strengthen the People Support team's capability to deliver consistent, high-quality advice to managers, bridging the gap between transactional support and People Adviser services. Design and implement scalable guidance, knowledge frameworks and self-service tools to enable the team to confidently handle more complex (non-ER) queries and support informed manager decision-making. Drawing on significant experience providing Tier 1 and Tier 2 HR advice, the postholder will translate policies, procedures and employment legislation into practical guidance, knowledge resources and self-service solutions that improve manager capability and support consistent advice delivery. This role is critical in evolving the People Support function into a more advisory, insight-led service, improving the manager experience while reducing unnecessary escalation to the Business Partnering team through increased first and second-line resolution capability. Key responsibilities Strengthen the People Support team’s capability to deliver consistent, high-quality advice, acting as an escalation point for complex queries and supporting a clear advice model with defined service boundaries and escalation pathways. Develop and maintain accessible guidance and tools (e.g. SOPs, templates, decision trees, manager toolkits, knowledge articles and workflow guidance), translating policies into practical, up-to-date resources aligned with legislation and organisational practice, while creating digital knowledge content and AI-ready resources to support self-service channels and improve access to HR guidance in conjunction with IT team. Ensure consistent, high-quality advice delivery through quality standards, QA activity and use of data insights to identify risks, capability gaps and opportunities for improvement. Build team capability through training, coaching and targeted development to enhance confidence and expertise. Enable manager self-service by developing effective tools and guidance, promoting digital solutions (e.g. Copilot, ServiceNow) and reducing reliance on manual support. Continuously improve self-service resources to ensure managers can easily access accurate HR guidance, processes and documentation. Collaborate with Business Partners and People Services to align on policy interpretation and provide feedback to drive continuous improvement. Ensure governance, risk and compliance by aligning advice with policy and legislation, supporting early escalation of risks, and maintaining robust documentation and audit readiness. Partner with Digital, Internal Communications and People teams to improve how HR information is structured, accessed and consumed through self-service and AI-enabled solutions, supporting the implementation and continuous improvement of digital HR tools, including Copilot-enabled and AI-driven resources. About you CIPD Level 5 (or equivalent experience) Significant experience providing Tier 1 and Tier 2 HR advice to managers and employees within a shared services, advisory, operations or business partnering environment. Experience supporting digital transformation, service improvement or process redesign initiatives within an HR or People function. Strong working knowledge of People policies, procedures and UK employment legislation, with demonstrable experience applying these in a Tier 1 and Tier 2 HR advisory environment. Experience of coaching, training or upskilling colleagues to build capability Strong communication skills, with the ability to simplify complex information for different audiences Ability to review query trends or data to identify risks and improvement opportunities Experience designing, developing and maintaining HR knowledge content and guidance frameworks, including SOPs, knowledge articles, decision trees, manager guidance and self-service resources. Strong understanding of employment legislation, policy application and risk management within a non-complex employee relations and advisory environment. Experience implementing, enhancing or administering digital HR solutions, knowledge management systems or self-service tools (e.g. ServiceNow, SAP SuccessFactors, Microsoft Copilot or equivalent technologies). Desirable CIPD Level 7 (or working towards) Experience of working in a high-volume, service-led People/HR environment Experience of quality assurance, audit, or service improvement within a People/HR function Experience developing AI-enabled knowledge content, chatbot solutions or Copilot-based self-service resources. Experience working closely with HR Business Partners to develop manager capability and reduce escalation of routine advisory queries. Experience of developing or managing HR knowledge bases, intranet content, service portals or manager self-service platforms. Why A2Dominion? As an employee of A2Dominion, we want you to feel rewarded and have a choice of flexible benefits, salary exchange benefits, and rewards and discounts that work for you, wherever you are in your life. We offer a wide range of staff benefits. For this role, these include: 25 days’ holiday (Plus Bank Holidays) Up to 8% contributory pension * In addition, all permanent and fixed-term employees receive a generous annual allowance of up to £300 to use towards health and lifestyle benefits for both you and your family. Diversity & Inclusion We’re proud to be a Disability Confident Employer and welcome applications from people of all backgrounds. Our recruitment process is inclusive and accessible, and we guarantee an interview to disabled applicants who meet the minimum criteria. Reasonable adjustments are available throughout the process - just contact our Resourcing Team. We know some people hesitate to apply if they don’t meet every requirement. If that’s you, we encourage you to apply if your skills and experience align – please get in touch with us to talk it through. At A2Dominion, we value diversity, embrace flexibility, and are a family-friendly employer. Everyone belongs here. Join us and help make a lasting difference in the lives of our customers

Communications Manager £44-57k Depending on experience + Benefits London/Remote VR/10580 This is an exciting, brand new opportunity working for a well-established, growing organisation who are at the heart of making a positive impact across the country. As their new Communications Manager, you will be responsible for creating and delivering high-quality content that showcases the organisation’s expertise, insight and impact This is a hands-on role ideally suited to an exceptional writer, editor and storyteller. You will own the organisation's content pipeline and editorial calendar, working closely across the organisation to create compelling thought leadership, case studies, reports, digital content and campaign assets that strengthen its reputation, support marketing activity and raise their profile Your role will involve: • Owning the organisation's editorial calendar and content pipeline, • Creating engaging content across websites, social media, publications, newsletters, videos and other digital and print channels, • Developing thought leadership articles, case studies, client success stories and reports, • Working closely with stakeholders to translate complex policy, technical and commercial information into clear, engaging content, • Leading the content element of integrated marketing campaigns that support brand awareness, stakeholder engagement and business development, • Producing media content including press releases, commentary, opinion pieces, stakeholder briefings and key messaging, • Ensuring consistency of tone of voice, editorial quality and brand standards across all external communications, • Managing relationships with designers, videographers, copywriters and other external creative suppliers, • Monitoring content performance and audience engagement You will be the ideal candidate due to your: • Significant, demonstrable experience creating high-quality content across digital, social media, web and print channels, • Outstanding writing, editing and storytelling skills, • Experience developing content strategies, editorial calendars and multi-channel campaigns, • Experience of media relations, • Proven ability to translate complex technical or policy information into engaging content, • Experience producing thought leadership, reports, case studies and campaign content, • Strong stakeholder management skills, with confidence working alongside senior leaders and subject matter experts, • Experience using CMS platforms, social media management tools, analytics and SEO best practice, • Excellent organisational skills with the ability to manage multiple priorities and deadlines, • Experience managing suppliers and/or agencies This is a great chance to join a fun, supportive team within a growing, ambitious organisation with a hugely positive impact. Please apply now if this sounds like the role for you

Interim Events & Communications Manager (6 months) £40-45k Depending on experience London/Remote VR/10579 This is an exciting, brand-new opportunity working for a well-established, growing organisation who are at the heart of making a positive impact across the country. As their interim Events & Communications Manager, you will support the organisation in delivering their marketing and events programme during a critically busy time This is a senior, hands-on role where you will act as the central coordination point across communications and events, bringing structure, consistency, and strategic oversight to a busy and varied programme. Your skills within strategic planning and practical delivery, including on-the-ground support at events and direct content creation will be invaluable within this six-month contract Your role will involve: • Leading integrated communications and marketing activities, • Taking ownership of the organisation’s events programme, • Ensuring a clear, consistent brand identity, • Growing organisational profile, stakeholder engagement, and impact, • Campaign delivery and content oversight, • Events programme leadership, • Event planning and delivery, both in person and digitally, • Content, messaging and event integration, • Digital and brand management, • Resource management, • Planning coordination and process improvement, • Monitoring, evaluation and continuous improvement You will be the ideal candidate due to your: • Proven experience in a senior communications, marketing, or events role, • Experience delivering end-to-end events programmes and high-quality in-person events, • Strong background in marketing, • Excellent written and verbal communication skills, • Experience managing campaigns, content pipelines, and editorial planning, • Strong understanding of digital platforms (CMS, CRM, social media, analytics tools), • Knowledge of branding and design tools (e.g. Canva, Adobe, SharePoint), • Experience working with senior stakeholders and external partners, • Highly organised, self-starter, able to manage multiple priorities, • Experience managing suppliers, • Ability to operate in environments with high-profile public sector audiences This is a great chance to join a fun, supportive team within a growing, ambitious organisation with a hugely positive impact. Please apply now if this sounds like the role for you