Digital officer jobs in United Kingdom

Nottingham Trent House (95002), United Kingdom, Nottingham, Nottinghamshire Senior Digital Product Manager Job Description About this role Year after year we’ve been recognised as a great place to work. In 2025, Capital One was ranked 15th in the UK’s Best Workplaces™ list. Our Product Managers are pivotal in the delivery of value, fostering collaboration, and taking responsibility for where and how we invest. As a senior member of our Digital Product team, you will play a strategic role in the definition of our digital product investments. You will be forever building on your understanding of both our consumer and business needs, working across the business to realise this value into the market. What you’ll do Autonomously lead the discovery, definition and delivery of new digital products and features that deliver our key business outcomes Collaborate effectively with engineering teams, designers, and others to create compelling strategies for our products, and deliver on them Be passionate about how consumer credit works so that you can disrupt it from the inside out Challenge and champion technology choices to deliver innovative and resilient solutions that enable both near and long term value Integrate business analytics and operational excellence in every aspect of product design and development, and define metrics to measure the success of products Maintain a rigorously human-centred approach, obsessing about internal and external customer needs to reimagine customer interactions What you’ll bring Proven experience working within a regulated industry with demonstrable in market results A track record of thought leadership and delivery across complex products or platform capabilities Ability to influence and inspire senior stakeholders through strong commercial thinking & engaging communication Proven ability to leverage data and insight to define product strategy and customer experience Ability to appreciate the detail, get under the hood and make decisions that unleash product engineering Excellent communication skills, able to engage, influence and inspire Passionate about achieving the right outcome Where and how you'll work This is a permanent position and can be based in our Nottingham or London offices. We have a hybrid working model which gives you flexibility to work from our offices and from home. We’re big on collaboration and connection, so you’ll be based in our Nottingham office 3 days a week on Tuesdays, Wednesdays and Thursdays. Many of our associates have flexible working arrangements, and we're open to talking about an arrangement that works for you. What’s in it for you Bring us all this - and you’ll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation We offer high performers strong and diverse career progression, investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers) Immediate access to our core benefits including pension scheme, bonus, generous holiday entitlement and private medical insurance – with flexible benefits available including season-ticket loans, cycle to work scheme and enhanced parental leave Open-plan workspaces and accessible facilities designed to inspire and support you. Our Nottingham head-office has a fully-serviced gym, subsidised restaurant, mindfulness and music rooms. In London, you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee café What you should know about how we recruit We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it’s about what you do, not just what you say. That’s why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages. We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few: REACH – Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies OutFront – to provide LGBTQ+ support for all associates Mind Your Mind – signposting support and promoting positive mental wellbeing for all Women in Tech – promoting an inclusive environment in tech EmpowHER - network of female associates and allies focusing on developing future leaders, particularly for female talent in our industry Capital One is committed to diversity in the workplace. If you require a reasonable adjustment, please contact _ All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment. For technical support or questions about Capital One's recruiting process, please send an email to _ Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Who We Are At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.

LEGAL COUNSEL - DATA PROTECTION AND PRIVACY 3-6 MONTH FIXED TERM CONTRACT FULLY REMOTE \n Role Overview: \n Morgan Philips Specialist Recruitment is presently representing a worldwide travel retail platform in their search for a Data Protection and Privacy Legal Counsel to join them for a period of 3-6 months and to provide additional legal capacity and overflow support to the Privacy Team during a period of increased demand. \n Reporting to the Data Protection Officer and working closely with Legal Counsel - Data Protection and Privacy and the team's paralegal, the successful candidate will provide practical, day-to-day legal support on privacy and data protection matters. This will include responding to routine business queries, supporting commercial and technology transactions, assisting with operational privacy compliance activities, and helping to manage a varied workload of privacy-related queries and projects across multiple jurisdictions. \n The successful candidate will be expected to manage routine matters with an appropriate degree of independence, enabling senior members of the Privacy Team to focus on complex and priority matters. They will work collaboratively with colleagues and escalate complex, novel, sensitive or high-risk issues to senior members of the Privacy Team as appropriate. Support on general commercial and contractual matters may also be required. \n Key Accountabilities: \n\n • Act as a point of contact for routine privacy queries from internal stakeholders and provide clear, practical and timely advice. Provide practical, day-to-day legal advice and support on privacy and data protection matters across multiple jurisdictions, with a particular focus on compliance with the UK GDPR, EU GDPR and related legislation.\n, • Review, draft and negotiate privacy-related contractual provisions and documentation, including data processing agreements, data sharing agreements, standard contractual clauses and other international data transfer arrangements.\n, • Support customer, supplier and technology transactions by identifying relevant privacy risks and proposing practical, proportionate and business-focused solutions.\n, • Assist with the review, completion and maintenance of data protection impact assessments, transfer risk assessments and legitimate interests assessments.\n, • Work with internal stakeholders, including colleagues in the Commercial, Product, Technology, Marketing, Procurement, Cybersecurity and People teams, to support day-to-day privacy compliance requirements.\n, • Assist with data subject rights requests, privacy complaints and other operational privacy matters. Assist with the preparation, review and maintenance of privacy notices, policies, procedures, templates, guidance materials and other compliance documentation.\n, • Support privacy governance, risk management, compliance monitoring and internal reporting activities.\n, • Monitor relevant developments in privacy and data protection law and regulatory guidance and assist the Privacy Team in considering their potential impact on the business.\n, • Develop and maintain a strong working knowledge of relevant privacy laws, regulatory guidance and the company's internal privacy policies and procedures, applying that knowledge when supporting and advising the business.\n, • Provide practical and clear guidance to internal stakeholders on contractual requirements, privacy risks and appropriate risk-mitigation measures.\n, • Identify and promptly escalate complex, novel, sensitive or high-risk matters to the Data Protection Officer or Legal Counsel - Data Protection and Privacy, as appropriate. Work collaboratively with colleagues across the Legal Team and wider business and contribute positively to the company's purpose, vision and values.\n\n About You: \n\n • A qualified lawyer in a common law jurisdiction.\n, • Approximately 2 - 3 years' relevant post-qualification experience gained in a law firm, an in-house legal team or a combination of the two.\n, • Practical experience advising on privacy and data protection matters, including the UK GDPR and EU GDPR.\n, • Experience reviewing, drafting and negotiating data processing agreements, international data transfer arrangements and privacy-related contractual provisions.\n, • Experience supporting privacy compliance projects and responding to day-to-day privacy queries from business stakeholders.\n, • An understanding of the legal requirements relating to international transfers of personal data, including the use of standard contractual clauses and related transfer assessments.\n, • Experience of general commercial contract review, drafting and negotiation.\n, • Strong legal drafting, analytical and problem-solving skills.\n, • The ability to identify material privacy risks and propose proportionate, commercially practical solutions.\n\n \n Please note you will receive an automated response advising you that we have received your CV. \n Morgan Philips Group is a global talent solutions business that disrupts conventional thinking in executive search, recruitment and talent consulting. We operate in over 18 markets in Europe, North & South America, Asia, and the Middle East & Africa. We understand that the future is digital and social, so we embrace the latest technology, including video ads and CVs, as well as social recruiting. Our innovative services are tailored to the new world of work yet we do not lose sight of the fact that employees be they existing and potential are ultimately human beings. \n We are committed to ensuring that all job applicants are treated equally, without discrimination because of gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Looking for a part time role that fits neatly around your mornings? Would a consistent weekday afternoon schedule suit your lifestyle? Signature Recruitment is recruiting a Student Experience Officer to join a well-regarded London higher education institution in a part time, fully office-based role. \n This is a three-month temporary position with an immediate start, paying £19.22 per hour plus holiday pay. You will work part time, Monday to Friday afternoons, on campus in London. It is a great opportunity for someone seeking reliable hours in a busy, student-focused environment. \n Working within a busy student-facing service, you will be a welcoming first point of contact for students, responding to enquiries and helping them access the right support. You will also assist with student administration, maintain accurate records and support communications and engagement activities. Previous higher education experience would be beneficial, along with strong customer service, organisation and communication skills. \n Student Experience Officer – Key Responsibilities: \n\n • Welcome students and visitors while providing helpful frontline advice and excellent customer service\n, • Respond to student enquiries and refer more complex queries to the appropriate specialist teams\n, • Maintain accurate records of enquiries and student engagement\n, • Manage student communications through shared mailboxes, digital screens and relevant systems\n, • Support student events, welcome activities, seminars, conferences and engagement initiatives\n, • Collaborate with colleagues to provide a responsive student service\n\n Student Experience Officer – Key Skills: \n\n • Excellent communication, interpersonal and customer service skills\n, • Strong organisation and time management in a busy environment\n, • Confidence using Microsoft Office, communication tools and record systems\n, • Ability to manage tasks independently while maintaining accuracy and discretion\n\n If you are looking for a part time afternoon role and enjoy supporting students in a busy higher education setting, we would be pleased to hear from you. Apply today to be considered for this Student Experience Officer opportunity. \n While we aim to respond to every applicant, the volume of applications may result in delayed communication. If you do not receive a response within a week, your application may not have been successful on this occasion. However, we will keep your details for potential future opportunities. Please be aware that Signature Recruitment will never reach out to candidates through WhatsApp, nor will we request sensitive information like bank details, passport, or driving licence data during the application process. For a secure job search and reliable flexible work, we advise consulting Jobs Aware who ensure all workers and work-seekers in the UK have access to free help and advice, as well as provide an option to report a scam or exploitation.

Communications Officer \n Location: Victoria – 2 days on site \n Salary: £30,000 - £33,000 \n Contract: Full Time, Permanent \n About the Role \n We are seeking a creative and passionate Communications Officer to play a key role in delivering impactful communications, marketing, and fundraising activity. \n This is an exciting opportunity to help tell the stories of beneficiaries, engage supporters, and raise awareness of the organisation's work through compelling digital and traditional communications. \n Working across fundraising, communications, and stakeholder engagement, this Communications Officer will create high-quality content, manage digital channels, support media activity, and ensure consistency of brand messaging across all platforms. \n Communications Officer - Key Responsibilities \n\n • Create engaging written, visual, and video content for digital and print channels\n, • Produce articles, case studies, newsletters, campaign materials, and social media content\n, • Meet and interview beneficiaries to develop sensitive and impactful stories showcasing the organisation's impact\n, • Plan, schedule, deliver, and evaluate communications and fundraising campaigns\n, • Manage and develop the organisation's website and wider online presence\n, • Produce email campaigns, newsletters, and marketing collateral for internal and external audiences\n, • Ensure consistent application of brand guidelines across all communications\n, • Create in-house design materials and brief external agencies where required\n, • Act as the first point of contact for media and PR enquiries and coordinate press activity\n, • Write engaging press releases and support positive media coverage\n, • Manage internal communication channels, including the SharePoint staff intranet\n, • Support events, visits, and promotional activities\n, • Maintain communication databases, CRM records, merchandise, and marketing materials\n, • Build relationships with partner organisations and sector networks to share best practice\n\n About You \n\n • Experience in communications, marketing, digital content, or public relations\n, • Excellent copywriting and storytelling skills\n, • Strong social media and digital marketing experience\n, • Experience creating multimedia content, including video and graphic design\n, • Confidence interviewing individuals and developing compelling case studies\n, • Knowledge of website content management systems and email marketing platforms\n, • Excellent organisational skills with the ability to manage multiple projects\n, • Strong stakeholder engagement and relationship-building skills\n, • Experience using Microsoft 365, SharePoint, and CRM systems\n, • A keen eye for detail and brand consistency\n\n What You'll Bring \n\n • Creativity and enthusiasm for engaging audiences\n, • A proactive and collaborative approach\n, • Strong communication and interpersonal skills\n, • A passion for making a positive impact through effective storytelling and digital engagement\n\n This is an excellent opportunity for a communications professional who enjoys creating engaging content, building meaningful connections with stakeholders, and helping an organisation maximise its reach and impact. \n

Neighbourhood Officer \n\n • Rate of Pay: £21.86 PAYE or £27.76 per hour Umbrella\n, • Job Type: Temporary\n, • Location: SE28 8RA, London (2 office days per week – Tuesday & Thursday)\n\n We are recruiting for an experienced Neighbourhood Officer to join a leading Housing Association on a temporary basis. This is a customer-facing role where you will take ownership of a designated neighbourhood, ensuring residents receive an excellent housing management service while driving customer satisfaction, community engagement, and neighbourhood improvements. \n Acting as the main point of contact for residents, you will manage tenancy-related matters, customer enquiries, estate inspections, neighbourhood plans, and community safety concerns. Working closely with internal teams and external partners, you will play a key role in creating safe, sustainable communities and maintaining high standards across your patch. \n Day-to-Day Responsibilities \n\n • Manage customer enquiries and housing management cases, including complaints, mutual exchanges, successions, assignments, lettings, and community safety concerns.\n, • Act as the primary point of contact for residents, delivering a proactive and responsive service.\n, • Develop and deliver neighbourhood plans to improve customer satisfaction and local performance.\n, • Conduct estate, scheme, and property inspections, identifying issues and ensuring timely resolution.\n, • Monitor and manage neighbourhood risks, escalating concerns where necessary.\n, • Use customer feedback and performance data to identify trends and drive service improvements.\n, • Work with Community Safety teams and external agencies to tackle anti-social behaviour and neighbourhood issues.\n, • Support resident engagement activities, meetings, and community events.\n, • Assist with the turnaround of empty homes, including viewings and sign-ups.\n, • Support compliance programmes by helping resolve access issues for essential safety works.\n, • Work with Finance and Service Charge teams to ensure value for money for residents.\n, • Identify and support vulnerable residents, including safeguarding referrals when required.\n, • Promote digital services and self-service options to customers.\n, • Manage local budgets effectively and contribute to achieving service targets.\n\n Required Skills & Experience \n\n • Previous experience in a Neighbourhood Officer, Neighbourhood Manager, Housing Officer, Tenancy Officer, or Housing Management role.\n, • Ideally gained within a Housing Association environment.\n, • Strong knowledge of tenancy and housing management.\n, • Experience dealing with complaints, customer enquiries, and neighbourhood issues.\n, • Excellent customer service and stakeholder management skills.\n, • Ability to manage a varied caseload independently and prioritise workloads effectively.\n, • Strong problem-solving, decision-making, influencing, and negotiation skills.\n, • Experience using housing management systems and performance data.\n, • Excellent written and verbal communication skills.\n, • Ability to analyse customer information, legal documents, service charges, and budgets.\n, • Understanding of safeguarding, equality, diversity, and inclusion principles.\n, • Flexible approach to occasional evening or weekend working (TOIL provided).\n, • Basic DBS check required.\n, • Driving licence not essential but would be advantageous.\n, • Travel expenses paid.\n, • Personal safety equipment provided for community visits.\n\n To apply for the Neighbourhood Officer position, please submit your CV detailing your relevant experience. \n

We are working with a high-growth, technology-led business operating across AI, data, automation and digital transformation, as it enters an exciting period of growth and expansion. \n We are looking for an ambitious, commercially focused Marketing Director to lead the marketing strategy across multiple service lines and geographies. \n This is a senior leadership opportunity for a marketing leader who can combine strategic thinking with strong commercial execution, building a high-performing marketing function that directly contributes to pipeline, revenue and business growth. \n The Role \n Reporting to the Chief Revenue Officer, you will take ownership of the overall marketing strategy, with a particular focus on demand generation, brand positioning, go-to-market and marketing integration following a period of acquisition and growth. \n You will work closely with the CRO, CEO, Sales, Product and senior leadership teams to create a unified brand and scalable marketing engine. \n Key Responsibilities \n\n • Develop and deliver a data-driven marketing strategy aligned to revenue and growth objectives.\n, • Build and scale a predictable demand generation and pipeline engine.\n, • Lead ABM and targeted campaigns focused on enterprise customers.\n, • Develop and implement a unified brand strategy across acquired businesses.\n, • Lead marketing integration following acquisitions, including brand, messaging and go-to-market alignment.\n, • Position the business as a market leader within AI, data and technology solutions.\n, • Translate complex technology propositions into compelling customer-focused messaging.\n, • Drive thought leadership, content, PR and digital marketing activity.\n, • Establish clear marketing KPIs, attribution and ROI reporting.\n, • Build, develop and lead a high-performing marketing team.\n, • Embed an AI-first approach across marketing, using AI to improve content, campaigns, insight, automation and productivity.\n, • Partner closely with Sales to maximise conversion, pipeline and revenue contribution.\n\n About You \n You will be a commercially minded senior marketing leader with: \n\n • Strong B2B technology marketing experience, ideally within AI, data, SaaS, digital transformation or technology solutions.\n, • Proven experience building and scaling demand generation engines that deliver measurable pipeline and revenue.\n, • Hands-on experience using AI within marketing and embedding AI tools into day-to-day marketing activity.\n, • Proven experience leading marketing through M&A integration, including brand consolidation and GTM alignment.\n, • Experience working with enterprise sales cycles and complex, multi-stakeholder buying processes.\n, • Strong understanding of ABM, digital marketing, content, SEO, paid media and marketing automation.\n, • Strong analytical and commercial skills, with experience measuring marketing performance and ROI.\n, • Experience working across multiple geographies.\n, • Strong leadership and stakeholder management skills.\n, • Ideally, experience within a PE-backed, high-growth or buy-and-build environment.\n\n This is an excellent opportunity for a Marketing Director who wants to play a pivotal role in shaping the marketing function, brand and commercial growth of an ambitious technology business. \n INDBSO

Chief Revenue Officer (CRO) - FinTech \n Based in London. \n Compensation: Highly Competitive Base Salary + Significant Performance-Based Bonus Scheme + Long-Term Incentive Potential including significant equity package mirroring your impact on company valuation. \n Role: Chief Revenue Officer (CRO) \n Mandate: B2B & B2B2C Commercial Strategy \n Financial Scope: Full P&L Ownership \n Location: London / Executive Headquarters \n About the Group: \n This is an outstanding opportunity to work for an International financial services group headquartered in London, operating regulated financial institutions across multiple jurisdictions. The Group includes a UK-based payment institution, a licensed Electronic Money Institution (EMI) in Europe, and an international banking business, serving clients across multiple markets. Following a period of successful growth under its founder, the Group is entering a new phase of high growth and expansion. \n Our client is seeking a strategic, commercially driven Chief Revenue Officer (CRO) to take full ownership of top line revenue and scale their global revenue infrastructure across B2B and B2B2C verticals and build a world-class international financial services platform. \n Core Responsibilities: \n\n • P&L & Financial Management\n, • Own the top and bottom-line growth to hit aggressive ARR targets.\n, • Manage budget allocations across sales, marketing, and account management teams.\n, • Optimize pricing strategies and margins across varied merchant tiers.\n, • Report financial performance directly to the CEO and Board.\n\n B2B & B2B2C Go-To-Market Strategy: \n\n • Design the commercial blueprint for enterprise merchants and software platforms.\n, • Architect partner distribution programs to accelerate embedded finance scaling.\n, • Lead complex sales cycles with corporate clients and financial institutions.\n, • Expand geographic market share within high-growth payment sectors.\n\n Team Leadership & Alignment: \n\n • Unify siloed commercial units into a single, high-performing revenue machine.\n, • Structure sales incentive plans that reward long-term profitability.\n, • Foster a performance culture focused on data-driven pipeline metrics.\n, • Collaborate with product teams to align our roadmap with client feedback.\n\n Experience & Requirements: \n\n • Executive Leadership: Proven experience as a CRO, VP of Sales, or GM in the payments/fintech sector; (Banking/Electronic Money Institutions (EMIs)/Payment Institutions/Fintech/Digital Banking/International Financial Services)\n, • Fintech Domain Knowledge: Deep understanding of merchant acquiring, embedded payments, or SaaS payfac models.\n, • P&L Management: History of owning budgets exceeding $20M+ with a track record of capital efficiency.\n, • Dual Go-To-Market Mastery: Success selling directly to enterprises (B2B) and via channel partners/platforms (B2B2C).\n\n Professional Attributes: \n\n • Analytical Mindset: You rely heavily on data, unit economics, and cohort analysis.\n, • Dealmaker Intuition: Ability to step into high-stakes negotiations to close marquee accounts.\n, • Adaptable Operator: Comfortable navigating rapid growth and pivoting when market dynamics shift.\n\n What We Offer: \n\n • Full strategic autonomy to build your team and shape the commercial organization.\n, • Highly competitive base salary with performance-based bonuses tied directly to P&L milestones.\n, • Significant equity package mirroring your impact on company valuation.\n\n

Communications Manager \n We have an exciting opportunity to join our team at Gulf, for a talented communications professional to step into a brand-new global position, shaping the communications approach from the ground up while leading internal and external communications, PR activity, corporate storytelling and stakeholder messaging across a global group environment. \n If you’ve also worked in the following roles, we’d also like to hear from you: PR Manager, Corporate Communications Manager, Internal Communications Manager, External Communications Manager, Communications and PR Manager, Marketing Communications Manager, Content Manager, Media Relations Manager, Communications Officer, Senior Communications Manager \n \n SALARY: up to £65,000per annum + Annual Performance Bonus (10% of Base Salary) + Benefits \n LOCATION: Hybrid. Working from the Office in London (SW1Y) 3 Days per Week (Monday, Tuesday and Wednesday) and 2 Days from Home (Thursday and Friday) \n JOB TYPE: Full-Time, Permanent \n \n JOB OVERVIEW \n This is an excellent opportunity for a Communications Manager to make a real impact in a newly created global role, putting their stamp on the communications function while covering PR, internal communications, external communications, corporate content and senior stakeholder support. \n As the Communications Manager, you will develop and deliver proactive communications and PR activity across international markets, helping the organisation communicate clearly and consistently with employees, customers, partners, media contacts and other key stakeholders. \n The Communications Manager will identify positive news, business updates, partnerships, people stories and corporate achievements, turning them into engaging communications that support profile, reputation and brand consistency across multiple channels. \n DUTIES \n \n Your duties as the Communications Manager include: \n\n • PR Strategy and Media Relations: Develop and implement proactive PR and communications plans aligned with business objectives\n, • Media Relationships: Build and maintain strong relationships with journalists, editors, trade publications and relevant media organisations\n, • Press and Corporate Content: Prepare press releases, corporate announcements, media statements, news stories, briefing documents, key messages and Q&A materials\n, • Internal Communications: Develop a structured internal communications programme, including employee updates, leadership messages, town halls, announcements and business transformation communications\n, • External Communications: Manage corporate news and content for external channels, including the website, social media and corporate publications\n, • Corporate Storytelling: Identify newsworthy developments, interview employees and stakeholders, and create compelling stories, case studies, articles, newsletters, speeches and presentations\n, • Executive Communications: Support senior leaders with communications planning, content and messaging aligned with strategy, values and corporate positioning\n, • Stakeholder Management: Work collaboratively with senior management, regional teams, agencies, media partners, creative suppliers and external stakeholders\n, • Communications Reporting: Monitor media coverage and provide regular reports on communications activity, outcomes and results\n\n \n CANDIDATE REQUIREMENTS \n ESSENTIAL \n\n • Bachelor’s degree or equivalent level qualification in Communications, Public Relations, Marketing, Journalism or a related field\n, • Proven ability to manage communications across international markets, ensuring clear, consistent and culturally aware messaging across multiple regions and stakeholder groups\n, • Strong social media expertise\n, • Proven ability to develop strategy and deliver measurable results\n, • Experience managing agencies and stakeholders\n, • Strong stakeholder management and relationship-building skills\n, • Ability to write clear press releases, blogs, speeches and copy for different audiences\n, • Ability to align messaging campaigns with business goals and brand identity\n, • Ability to handle unexpected public relations issues and protect organisational reputation\n, • Excellent written, verbal and interpersonal communication skills\n, • Strong editing and proofreading abilities with excellent attention to detail\n, • Experience managing digital communication channels and social media platforms\n, • Strong skills across multi-channel content platforms, basic SEO and analytics tools\n, • Ability to manage multiple priorities and deliver high-quality work to tight deadlines\n, • Experience using content management systems, email marketing platforms and Microsoft Office\n, • Experience coordinating multi-platform publication timelines, agencies and cross-functional teams\n, • Creative approach to communication solutions that engage audiences and support organisational objectives\n, • IT literate with Microsoft Office, including Word, PowerPoint, Project and Excel\n, • First-class presentation skills\n, • Commercially astute and customer focused\n, • Action-oriented, flexible, innovative and results driven\n, • Able to work effectively in a multicultural environment\n, • Strong oral and written communication skills, with fluent English\n\n DESIRABLE \n\n • Experience in media relations and reputation management\n, • Experience managing communication during organisational change or crisis situations\n, • Membership of a relevant professional communications body\n\n \n BENEFITS \n\n • Annual performance bonus of 10% of base salary\n, • Generous Health Insurance\n, • Generous Life Insurance\n, • Annual holidays\n, • Tax saving pension contribution\n\n \n NO AGENCIES PLEASE \n Candidates must have the right to work in the UK. We are unable to accept applications from candidates that require sponsorship \n \n JOB REF: AWDO-P15097 \n This job is being advertised by AWD online on behalf of Gulf Oil

Associate Director, Change & Digital Transformation Location: Birmingham Office (Hybrid working with at least 2 days onsite and occasional travel to London) Contract: Permanent Salary: Up to £105,000 plus benefits Hours: Full time \n The General Dental Council (GDC) sits at the heart of the UK's dental system, protecting patients and maintaining confidence in the professionals who deliver dental care to millions of people every year. \n With a new strategy, Trusted and Effective 2026-2028, and a renewed ambition to become a more agile, digitally enabled and insight-driven organisation, we are embarking on one of the most significant periods of change in our recent history. From transforming Fitness to Practise and registration services to harnessing the opportunities presented by data, automation and AI, we are reshaping how regulation is delivered for the benefit of patients, the profession and the public. \n We are now seeking an Associate Director, Change & Digital Transformation to help lead this next chapter. Reporting to the Chief Operating Officer, this is a rare opportunity to influence at the highest level, drive and support organisation-wide transformation and leave a lasting legacy in a regulator with a clear public purpose. Could this be you? \n About the role \n Reporting directly to the Chief Operating Officer and working closely with the Executive Leadership Team, Council and senior stakeholders, this is a pivotal leadership position at the heart of the GDC's future. \n You will provide strategic leadership and support for the organisation's change and transformation agenda, shaping and delivering a portfolio of enterprise-wide programmes that improve services, operating models and organisational effectiveness. \n A significant focus will be on leading the transformation of key regulatory and customer-facing services, including Fitness to Practise, registration, customer journeys and process improvement. You will also play a leading role in developing the organisation's approach to digital transformation, ensuring that data, automation and AI are applied responsibly to improve outcomes for the public, dental professionals and our colleagues. \n Beyond programme delivery, you will establish and embed a strong organisational change capability, helping leaders across the GDC develop the confidence, skills and culture needed to sustain transformational change and continuous improvement. \n Leading a growing multidisciplinary function spanning change, programme management, business analysis and service design, you will be responsible for ensuring that transformation activity delivers measurable benefits and supports the successful delivery of the GDC's strategic ambitions. \n What you will bring \n Successful candidates will be able to demonstrate: \n • Strategic Transformation Leadership: Significant experience leading enterprise-wide business and digital transformation programmes in complex organisations, translating strategic ambition into measurable organisational, service and customer outcomes. \n - Change, Service & Operating Model Design: A proven track record of redesigning services, customer journeys and operating models at scale, applying continuous improvement methodologies such as Lean and Six Sigma to deliver measurable improvements in efficiency, effectiveness, user experience and organisational performance. \n - Digital, Data & Innovation: Strong understanding of how digital technologies, data, automation and AI can be applied to modernise services, improve decision-making and support sustainable organisational transformation. \n - Influence & Stakeholder Leadership: Credibility and experience working with executive teams, boards and senior stakeholders, building trust, influencing priorities and delivering change through partnership and collaboration. \n - Organisational Change & Culture: Experience establishing and embedding change capability, continuous improvement disciplines and a culture that enables people to embrace, sustain and benefit from transformation. \n - Leadership, Delivery & Benefits Realisation: A strong record of leading high-performing teams and transformation portfolios, with clear accountability for governance, investment, benefits realisation and value for money. \n If you are an accomplished transformation leader who is excited by the opportunity to help shape the future of a national regulator and deliver change with real public impact, we would love to hear from you. \n The GDC is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. We are dedicated to creating an inclusive workplace where everyone can thrive. \n This campaign is being supported by our advising consultants, Gatenby Sanderson. To arrange a confidential discussion, please do contact Sarah Luxford (Partner) or Duncan Ewart (Principal Researcher). \n To access the candidate pack which includes the full job description and guidance on how to apply, please click the apply button shown. You will be redirected to Gatenby Sanderson to apply. \n Closing Date: 12 noon, Monday 28 September 2026.

Job Advert: Digital Communications Officer \n Our client, a leading organisation committed to ensuring safe and sustainable energy supply across the UK, is seeking a passionate and detail oriented Digital Communications Officer. \n Start ASAP, hours Monday-Friday 36 hours per week, pay 175-200 per day via umbrella, duration until the end of February 2027 with a view of possible extension, hybrid working, one day a week in the office, location Canary Wharf. \n Key Responsibilities: \n\n • Collaborate with the Digital Communications team to enhance website content using user-focused design principles.\n, • Review, write, edit, and publish engaging content that aligns with business objectives and meets accessibility standards.\n, • Coordinate the timely publication of policy documents and digital communications, ensuring they are accessible and user-friendly.\n, • Provide expert advice on content publishing to colleagues, fostering effective collaboration across teams.\n\n Essential Qualifications: \n\n • Experience in coordinating complex content delivery for diverse internal clients.\n, • Proficiency in writing and editing for online audiences, with familiarity in content management systems.\n, • Knowledge of website accessibility standards, HTML, and user-led design principles.\n, • Strong analytical skills to interpret web traffic data and enhance user experience.\n\n Ideal Candidate: \n\n • An enthusiastic communicator who can engage with stakeholders at various levels.\n, • A detail-oriented professional who thrives in fast-paced environments and meets deadlines with ease.\n, • Familiarity with social media and government communications, especially adhering to GDS design principles, is a plus.\n\n This role offers a unique chance to contribute to the organisation's mission of supporting energy consumers and accelerating the transition to a carbon-neutral future. If you're ready to make a meaningful impact and help improve user experience, this is the opportunity for you! \n Apply now to seize this chance to shape digital communications in a vital sector! \n Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. \n Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. \n By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Excellent opportunity as a Marketing Manager at a well-established premium brand. \n The job holder is to be responsible to report directly to the EMEA Sales Director. The Marketing Manager will be working closely with the EMEA Chief Brand Officer and sales Director to build and execute plans laddering up to long-term brand strategies to help drive growth. Also requires an experienced marketer who is highly digitally-minded and has executed integrated brand awareness campaigns across an array of marketing channels to drive awareness and revenue in both Retail/Digital and Indirect Channels. The job holder will also responsible for Public Relations, Influencer relationships, Social Media and Advertising, also the job holder plays a key role in managing and evaluating external agencies. This role is expected to travel 15% (including Internationally). \n \n Job descriptions: \n\n • Oversee and manage the day to day responsibilities and activations of all of Marketing Programs: This also includes, but is not limited to, relationships with influencers, celebrities, brand ambassadors and external agencies\n, • Drive cross functional plans for all consumer marketing functions, such as social media, PR and creative planning to maximize Global Marketing assets and programming\n, • Collaborate with the Retail and Ecommerce units to create unique programming that helps connect with consumers and drive brand awareness in EMEA specifically but also globally\n, • Drive the connection between our Global Marketing assets and commercial product launches in the EMEA while working collaboratively with the Global Marketing team.\n, • Create the strategic and growth plans for our indirect channels working directly to execute marketing programs with our wholesale key accounts\n, • Oversee the budget for EMEA Marketing activation\n, • Partner with external agency to set communication strategies and develop advertising platforms/executions that maximize business results.\n, • Participate in cross-functional teams that may include Sales, Finance, and Merchandising to develop and manage marketing objectives, goals and strategies\n, • Assisting with the tracking and management of brand business performance. Analyze and report market and competitor trends to identify core business threats / opportunities, working with division and market sales teams. Analyze and report key marketing metrics with a view to strengthening marketing plan / activities for the future\n, • Establish reporting systems and prepare monthly marketing activities packages to be share with Global HQ\n\n \n Requirements: \n\n • 10 years+ of relevant marketing experience in European fashion Industry (Premium/Start-up/upcoming brands preferred)\n, • Strong knowledge of marketing principles, as well as strong strategic skills.\n, • Solid experience in strategy/brand development, including brand positioning and brand building activities. Ability to turn insights into marketing actions and recommendations\n, • Marketing management / brand management in consumer goods requires\n, • Results-oriented, organized, demonstrating the ability to lead and motivate others.\n, • Digital first in thinking. Should have deep understanding of overarching media & digital platforms and campaigns and how to leverage against brand’s strategic touchpoints.\n, • Leverage excellent presentation and story-telling skills, passion and energy to be the primary advocate for the brand internally and externally (e.g. in front of key customers, PR events etc.).\n, • Strong understanding of consumer behavior, motivations and insights to drive solutions\n, • Resiliency to deal with ambiguity and lead through change\n, • Strong writing skills\n, • Experience working in an international environment\n, • Bachelor’s degree is desirable\n\n \n Conditions: \n\n • Salary - £70-80,000 per annum, depending on experience\n, • Location – London\n, • Competitive benefits - Discretionary bonus, company pension, 25 days annual leave, Jubilee (gift/payment for long service)\n\n \n For more information, please apply today! \n \n * Access Appointments Consultancy Ltd is a recruitment agency based in London. \n Please note that we’re afraid that due to the high volume of applications we receive, we may not be able to provide feedbacks on individual CVs. Also we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation such as passport/visas when required. \n Thank you for your time and cooperation*

As a Senior Press Officer, you will lead a small team of media professionals in a fast-paced, high-stakes environment, where every decision counts. You will need to find impactful ways to keep the public informed and reassured while supporting our frontline officers who keep the capital safe. \n Client Details \n In the Met Police, the Senior Press Officer role is not like other roles. One day you might be handling communications on a breaking operational issue. The next you might be explaining how the Met is upping its game in dealing with violence against women and girls, protecting our communities or using new technologies. Or you could be finding and telling stories of officer bravery on the front line. \n In any given month you could go from managing press conferences at the cordon of a major crime scene, to supporting senior detectives and the families of victims during trials at the Old Bailey. \n You could be working in our Specialist Operations Room supporting senior officers during the highest profile protests and ceremonial events or overseeing media as they film officers breaking down doors to tackle drugs gangs blighting communities. \n While others say it, we can guarantee it - no two days will be the same. \n Additional Info: Competency and Values Framework for policing \n The Competency and Values Framework (CVF) aims to support all policing professionals, now and into the future. It sets out nationally recognised behaviours, which will provide a consistent foundation for a range of Met and national processes. \n As part of the role, you are expected to operate and demonstrate the competencies as set out in the national policing competency and values framework to the levels as shown below: \n Level 2: 'We are emotionally aware' 'We are collaborative' 'We deliver, support and inspire' 'We are innovative and open minded' \n Level 3: 'We take ownership'; 'We analyse critically' \n We will also test a number of behaviours you would be expected to demonstrate in this role, these include: \n\n • Influencing and persuading \n, • Making effective decisions \n, • Managing a quality service \n, • Seeing the big picture \n, • Changing and improving \n, • Resilience \n, • Achieving outcomes \n\n An overview and full details of the Competency and Values Framework can be downloaded from Met Careers pages. \n Description \n As a Senior Press Officer your Key Responsibilities will include but not be limited to: \n\n • Lead media strategy: Oversee both proactive and reactive media activities, ensuring high-quality, consistent coverage that aligns with the Met's priorities.\n, • Press office management: Take charge of press operations, crafting powerful narratives and responding to the fast-moving news cycle with confidence and precision.\n, • Build relationships: Cultivate strong relationships with journalists and key stakeholders, positioning yourself and your team as trusted sources of information on sensitive and high-profile matters.\n, • Innovate across channels: Leverage digital tools, insights, and a range of communication channels to ensure our messaging hits the mark with diverse audiences.\n, • Leadership: Play a pivotal role in shaping long-term communication strategies while offering senior-level media advice on significant incidents and complex issues and supporting your team to do the same.\n\n \n Profile \n You're not just a media professional - you're a strategic thinker with a keen sense of the news cycle, political awareness, and a proven track record of managing media in high-pressure environments. You'll need to be quick on your feet, leading a team with energy and vision while navigating the complexities of policing communications in the capital. \n Key skills we're looking for: \n\n • A sharp news sense and excellent writing skills.\n, • Experience managing teams in a fast-paced, high-pressure setting, with some demonstrable working knowledge of crisis communications and reputation management\n, • The ability to build and maintain relationships with journalists and senior stakeholders.\n, • Enjoys handling both proactive and reactive media strategies.\n, • Expertise in digital content creation and using data to target audiences effectively.\n, • Happy to be office based 3 days/week (your main base is New Scotland Yard but you may travel to variety of London locations according to business need)\n\n This is a full-time, permanent position working 36 hours a week, including weekends on a rota basis (every 2 months). You'll also be part of an on-call press office system, ensuring 24/7 coverage (1 night/month). You will earn further premium pay and allowances through on call responsibilities and weekend working. \n Job Offer \n\n • The salary is broken down as £45,986 basic salary, which will increase annually until you reach the top of the scale £54,863. Plus, a location allowance of £2,009 and a non-pensionable allowance of £1,000.\n, • Membership in the Civil Service Pension Scheme.\n, • 28 days of holiday plus bank holidays\n, • Additional opt in benefit schemes\n\n People are at the heart of The Metropolitan Police & Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best. \n Disability Confident Statement \n The Met is committed to being an equitable (fair and impartial) and inclusive employer for disabled people, striving to have a diverse and representative workforce at all levels. We encourage applications from people from the widest possible range of backgrounds, cultures and experiences. We particularly welcome applications from people with disabilities and long-term conditions, ethnic minority groups and women. \n As a Disability Confident Leader, the Met has committed to making disability equality part of our everyday practice. We ensure that people with disabilities and those with long term conditions have the opportunities to fulfil their potential and realise their aspirations. \n The Met is committed to making reasonable adjustments to the recruitment process to ensure disabled applicants can perform at their best. If you need any reasonable adjustments or changes to the application and recruitment process, we ask that you include this information within your application form. All matters will be treated in strict confidence. \n Applications for this position will close at 5pm on Wednesday 16th September 2026 \n Please note ALL third Party applications will be forwarded to Michael Page.

Job summaryWe have an exciting opportunity for a Senior Analyst to join the IT Clinical Systems (ITCS) Directorate as part of the Community team. In this role you will be responsible for the design, development, testing and deployment of enhancements to existing system functionality, ensuring solutions are safe, effective and aligned with clinical and operational requirements.This role involves working closely with end users to analyse change requests, facilitate discussions, and build consensus on changes to clinical workflows and existing working practices. Change requests are received through the service desk, via the WOT and larger programmes of work managed as projects.A key focus of the role is driving continuous improvement through the delivery of software enhancements. The post holder will play a significant role in the planning, configuration, testing and validation of software upgrades, ensuring all changes are implemented safely, meet clinical and operational requirements, and maintain the integrity and reliability of the system.Main duties of the jobThe ITCS Senior Analysts support and maintain a portfolio of Epic and non-Epic solutions and products that are essential to the smooth running of multiple busy, cutting-edge, highly digitised services across GSTT, KCH and soon LGT. We are seeking someone with a strong aptitude for digital systems and a natural born problem solver. Equally as important to these skills will be your understanding of workflow and processes required in an acute NHS Trust and/or community settings, particularly with regard to all Community workflows . You must be able to juggle multiple, sometimes conflicting deadlines and maintain strong working relationships across the wider end user community as well as with other teams within the programme team. Experience in project management and/or change management methodologies and techniques would be an advantage.The successful candidate will work with a team of analysts, supported by an Application Manager and Deputy Application Managers in a fast-paced and innovative setting. Key duties will involve working closely with external stakeholders to review, design, configure, test and deploy workflows and clinical content within Epic. You will support end users with issues and problems, resolving their support tickets in a professional and timely fashion. There will be opportunities to work on specific optimisation projects, software upgrades and other potential expansion of the portfolio and platform.About usGuy's and St Thomas' NHS Foundation Trust (GSTT) and King's College Hospital NHS Foundation Trust (KCH) are two of London's largest and busiest teaching hospitals, with a long and proud history, international reputations for their speciality services, teaching and research excellence, and a strong profile of local services to local residents in south east London.The two Trusts share a Chief Digital Information Officer (CDIO) and a vision for digital services that are lean and agile, that maximise the benefits of a shared service operating model, and deliver the digital ambition for both Trusts. This ambition is supported by a forward-looking and strategic approach, and significant investment in a new Electronic Health Record (EHR) which will catalyse a programme of work across both Trusts to transform the way technology and data is used across our services. We will increase the care that can be provided at home, build our focus on wellness and prevention, and engage patients as partners in their care.DetailsDate posted26 August 2026Pay schemeAgenda for changeBandBand 7Salary 58,133 to 65,261 a year p.a. inc. HCAS ContractPermanentWorking pattern Full-time Reference number196-ITCS170Job locationsGuy's & St Thomas' NHS Foundation TrustEducation Centre, York RoadLondonSE1 7NJUnited KingdomJob descriptionJob responsibilitiesAs a senior member of the IT Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems configuration build and; overseeing the work of the Band 6 Analyst. In particular it will involve: Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team; Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments; Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team; Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way. Being a key member of a designated Configuration and Application team ensuring design integrity Analysing and suggest ways to improve current workflows and working practices; Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary; Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust; Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand; Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary; Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst; Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders; To assist in the optimisation of the Trusts EHR system.Please refer to the attached JD for further detailsPlease note that candidates who do not hold a current Epic certification will be required to undertake and pass an online Epic Sphinx assessment once shortlisted as an interview pre-requisite Job description Job responsibilitiesAs a senior member of the IT Clinical Systems Team the post holder is responsible for delivering and developing a share of the Epic and other software systems configuration build and; overseeing the work of the Band 6 Analyst. In particular it will involve: Being a link person between the ITCS team, system users and other stakeholders and to help manage and prioritise calls and requests to the team; Helping to direct careful planning for systems implementation and the roll-out process, taking into account all dependent variables and liaise with all affected teams, staff and departments; Being a member of the multi-disciplinary configuration team, ensuring a consistent approach to the configuration and integration between the Epic modules and across the wider team; Managing, co-ordinating and leading the configuration requirements and ensure build is delivered in a timely way. Being a key member of a designated Configuration and Application team ensuring design integrity Analysing and suggest ways to improve current workflows and working practices; Working with the appropriate stakeholders to analyse, negotiate and facilitate agreement for change to high-impact or critical workflows and current working practices, whilst managing expectations and resolving conflicts when necessary; Assisting with preparation for the testing and upgrading of the system to ensure it is safe, usable, secure and robust; Work with the clinical systems teams to support complex Epic, and other, software demonstrations and present information on the teams progress to the appropriate forums, adapted in a way in which makes it easy for the audience to understand; Recording and responding to comments and complaints on the proposed system, resolving complex problems and dealing with unanticipated issues, referring only where necessary; Actively monitoring the systems on a regular basis for user or system errors or problems, working with the Band 6 Support Analyst; Participating in regular process review, feedback and system development meetings both within the ITCS team and with external stakeholders; To assist in the optimisation of the Trusts EHR system.Please refer to the attached JD for further detailsPlease note that candidates who do not hold a current Epic certification will be required to undertake and pass an online Epic Sphinx assessment once shortlisted as an interview pre-requisitePerson Specification Education/ Qualifications EssentialDegree level qualification or equivalent experiencePost qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree levelEvidence of further clinical training in a specific clinical fieldAccreditation in at least one Epic modulesEvidence of configuration expertise used in an Enterprise solutionDesirableISEB Business Analysis DiplomaPRINCE2 Foundation Previous Experience EssentialProven experience of clinical environment and delivery of clinical care or significant experience in a clinical analyst role and within a systems development environment preferably within the NHS or health care related fieldHealthcare system design and configuration experienceSignificant experience of interpreting business/clinical requirements and considering the impact on IT servicesDemonstrable experience documenting and mapping workflows as well as the results of the clinical analysisDemonstrable experience of producing qualitative work in very aggressive timescalesDesirableExperience in change management with respect to the relationship between clinician, business processes, risk management and solution functional capabilities. Skills/ Knowledge/ Ability EssentialExperience in the analysis and design of clinical solutions to meet clinicians' and business requirements.Ability to plan ahead, priorities and manage change in a formally controlled yet, pragmatic fashionAble to plan ahead and prioritise workloads and resource them in response to changing demands and requirementsProven ability to present a range of highly technical and highly complex information clearly and concisely in potentially contentious situations. Person Specification Education/ Qualifications EssentialDegree level qualification or equivalent experiencePost qualification Masters degree, or significant experience in Healthcare equivalent to Masters degree levelEvidence of further clinical training in a specific clinical fieldAccreditation in at least one Epic modulesEvidence of configuration expertise used in an Enterprise solutionDesirableISEB Business Analysis DiplomaPRINCE2 Foundation Previous Experience EssentialProven experience of clinical environment and delivery of clinical care or significant experience in a clinical analyst role and within a systems development environment preferably within the NHS or health care related fieldHealthcare system design and configuration experienceSignificant experience of interpreting business/clinical requirements and considering the impact on IT servicesDemonstrable experience documenting and mapping workflows as well as the results of the clinical analysisDemonstrable experience of producing qualitative work in very aggressive timescalesDesirableExperience in change management with respect to the relationship between clinician, business processes, risk management and solution functional capabilities. Skills/ Knowledge/ Ability EssentialExperience in the analysis and design of clinical solutions to meet clinicians' and business requirements.Ability to plan ahead, priorities and manage change in a formally controlled yet, pragmatic fashionAble to plan ahead and prioritise workloads and resource them in response to changing demands and requirementsProven ability to present a range of highly technical and highly complex information clearly and concisely in potentially contentious situations.Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service CheckThis post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressGuy's & St Thomas' NHS Foundation TrustEducation Centre, York RoadLondonSE1 7NJUnited KingdomEmployer's websiteEmployer detailsEmployer nameGuy's and St Thomas' NHS Foundation TrustAddressGuy's & St Thomas' NHS Foundation TrustEducation Centre, York RoadLondonSE1 7NJUnited KingdomEmployer's website

Chief Operating Officer - London Hybrid \n \n Take ownership of the entire operating model at a fast-scaling, tech-enabled services business that's redefining its industry. \n \n This isn't inheriting someone else's playbook. You'd own the operating model end to end, from delivery through to the technology and support functions underneath it, with real authority to shape how the business runs day to day. The business is entering a genuinely exciting growth phase, with real investment behind where it's heading next. \n \n The interesting technical challenge? Where AI and automation actually change the economics of an operation, not just where they sound good in a strategy deck. You'll be the one deciding where those levers get pulled, backed by a business that's already serious about digital transformation, not just talking about it. \n \n You'd also build the leadership layer underneath you - spotting internal talent, developing people, creating real succession depth - while being the face of the business with clients and suppliers, the human element behind the tech. \n \n What you get: Full ownership of the operating model. A seat on the Leadership Team. Genuine influence over the next phase of growth. The room to build a function that doesn't already exist in its final form. Base salary £180k, 20% on-target bonus, further package details on conversation. \n \n What they need: Senior operational leadership at Operations Director, COO or equivalent level within a complex, multi-site operation. Ideally from logistics, distribution, field services or retail — sectors further ahead on digital transformation. Genuinely comfortable with architecture and automation, not hands-on engineering. A track record of developing people, not just managing them. If you're an Operations Director ready to make the step up into your first COO seat, that's just as relevant as someone already carrying the title. \n \n If you're ready to build an operating model from a genuine position of authority, rather than inherit one that's already fixed, DM me

About Us \n \n ISTARI is a strategic cybersecurity advisory company with a bold vision: to curate the defining cybersecurity ecosystem of our time - uniting enterprise, academia, government, and innovators to build collective resilience. At the heart of this mission, ISTARI helps clients achieve lasting organisational cyber resilience by convening and applying world-class talent, expertise, and innovation through a uniquely powerful network - with ISTARI as the central orchestrator. \n \n Role Purpose \n \n The Insights Officer will develop and execute thought leadership that positions ISTARI as a trusted strategic advisor to senior business leaders and government stakeholders. You will synthesise complex cyber risk trends, geopolitical developments, and organisational resilience challenges into compelling, actionable narratives that inform client strategy and drive advisory outcomes. \n \n In this role, you'll create insights-driven content that demonstrates how organisations can navigate an increasingly complex threat landscape. You'll work at pace to distill what is truly important from vast amounts of information, translating it into narratives that matter to C-suite executives and board-level decision makers. \n \n Key Responsibilities \n \n Research & Trend Analysis \n\n • Monitor and analyse emerging cyber threats, geopolitical developments, regulatory changes, and organisational trends to identify patterns that affect client resilience\n, • Synthesise information from diverse sources (research, news, policy, market data, client conversations) to spot emerging strategic issues ahead of the curve\n, • Maintain awareness of macro trends affecting cyber risk (e.g., state-aligned threats, AI advancement, supply chain disruption, regulatory evolution, political instability)\n\n \n Insight Development & Translation \n\n • Distill complex research and data into clear, concise strategic narratives tailored for different audiences (C-suite, board, government, investors)\n, • Translate technical and geopolitical complexity into business-relevant insights that inform decision-making\n, • Identify and articulate the implications of global trends for organizational cyber resilience and business strategy\n\n \n Thought Leadership & Publishing \n\n • Author and contribute to research reports, white papers, opinion pieces, and strategic commentary\n, • Develop original insights and perspectives that demonstrate Istari's expertise and position the firm at the forefront of cyber resilience thinking\n, • Work with communications and marketing teams to amplify thought leadership across digital channels, conferences, and industry forums\n, • Maintain a regular cadence of published output (articles, research, analysis, commentary)\n, • Translate research and insights into a range of engaging formats beyond written publications, including webinars, podcasts, social media content, and other digital formats, working with Marketing to maximise reach and impact\n\n \n Client & Advisory Support \n\n • Partner with advisory teams to ensure research insights are embedded in client engagements and drive advisory outcomes\n, • Contribute to strategic positioning and framing for high-value client relationships\n, • Provide briefings to senior leaders on emerging trends and strategic implications\n, • Support the development of client presentations and strategic recommendations with rigorous research and insight\n\n \n Cross-functional Collaboration \n\n • Work closely with the Chief Strategy & Insights Officer to execute the insights agenda and research priorities\n, • Collaborate with advisory leads to understand client challenges and translate them into research questions\n, • Partner with educators to ensure thought leadership aligns with and informs ISTARI's executive programs\n, • Engage with the ISTARI Collective ecosystem to leverage partner expertise and insights\n, • Work with government relations and public affairs teams on policy-relevant research\n\n \n Strategic Communication \n\n • Communicate insights clearly and persuasively to internal and external stakeholders, from C-suite clients to policy makers\n, • Develop narrative frameworks that make sense of complex, fast-moving issues\n, • Build credibility as a trusted voice on cyber resilience and strategic risk\n\n \n Required Qualifications \n \n\n • Master's degree or PhD in one or more of: business strategy, political science/international relations, cybersecurity, public policy, economics, or related field\n, • 5+ years of professional experience in research, strategy, consulting, policy analysis, or related analytical/advisory role\n, • Demonstrated experience developing and publishing thought leadership (research reports, articles, opinion pieces, white papers)\n, • Strong background in analysing trends, synthesising complex information, and communicating strategic insights to senior audiences\n, • Proven ability to work at pace, prioritise effectively, and deliver high-quality output in fast-moving environments\n, • Excellent written and verbal communication skills; ability to write clearly and persuasively for executive and board-level audiences\n\n \n Desired Qualifications \n \n\n • Background or direct experience in cybersecurity, cyber policy, or cyber risk management\n, • Familiarity with geopolitical analysis or strategic foresight methodologies\n, • Track record of publishing in reputable outlets (peer-reviewed journals, policy institutes, major media, industry publications)\n, • Experience working in or with C-suite advisory, management consulting, or strategic advisory firms\n, • Experience advising governments, regulators, or multilateral organisations on strategic or policy issues\n, • Familiarity with the cyber threat landscape, regulatory environment, or organisational resilience challenges\n, • Network or visibility in policy, academic, or thought leadership circles\n\n \n Key Competencies \n \n Strategic Thinking \n\n • Ability to identify patterns and connections across complex, disparate information\n, • Capacity to think systemically about how trends interact and affect organizations\n, • Understanding of geopolitical, economic, regulatory, and technological forces shaping the threat landscape\n\n \n Research & Analysis \n\n • Rigorous, evidence-based approach to research and insight development\n, • Comfort working with data, statistics, and complex information sources\n, • Ability to distinguish signal from noise and surface what truly matters\n\n \n Written Communication \n\n • Exceptional writing ability; clear, compelling, and persuasive\n, • Ability to tailor messaging for different audiences (C-suite, technical, policy, media)\n, • Experience developing structured arguments and narratives\n\n \n Judgment & Prioritisation \n\n • Strong judgment about what is important and what deserves escalation\n, • Ability to work autonomously and manage multiple projects without day-to-day supervision\n, • Comfort working in ambiguity and shifting priorities\n\n \n Collaboration & Influence \n\n • Ability to work effectively across teams and functions\n, • Comfort engaging with senior leaders and external stakeholders\n, • Influence without authority; ability to shape thinking through ideas and insight\n\n \n Adaptability & Pace \n\n • Thrives in a fast-moving environment\n, • Comfort with ambiguity and iterative development\n, • Proactive mindset; seeks to drive the agenda rather than wait for direction\n\n \n ISTARI Global is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

\n Job Title – VP of European Sales \n \n Experience – 20+ years \n \n Employment Type - Full time \n \n Location – UK \n \n RecVue delivers the only SaaS Enterprise monetization platform based on a big data platform. Our solution helps global enterprises adopt and manage innovative business models to drive recurring revenue growth. Our customers are mastering hybrid subscription and high-volume usage-based models with sophisticated pricing and rating scenarios while gaining operational efficiencies. \n \n RecVue gives our customers complete control over all aspects of their recurring revenue contracts – at scale – while maintaining flexibility for continuous innovation and financial rigor for compliance. \n \n Position Overview: \n \n Reporting to the Chief Revenue Officer, the VP of European Sales is responsible for building a Sales organization across the region. This would include implementing our sales strategy to achieve 100% yearly revenue growth. \n \n RecVue’s platform is designed for large enterprise customers typically running Oracle, SAP and Workday ERP systems. You will be partnering with Oracle and Deloitte, along with other Enterprise ERP providers and SIs, to provide a digital automation solution. The team you will be building will include Enterprise Sales Account Executives, Business Development Account Executives, and Sales Develop Representative. With this team you will build a direct and channel pipeline sufficient to meet or exceed your targets. \n \n What will make you an ideal candidate? \n \n \n \n • Experience building a European Sales Organization.\n \n • Experience selling within the Oracle ecosystem, and the Deloitte Oracle ecosystem.\n \n • Experience partnering with Enterprise ERP vendors like Oracle, SAP and Workday.\n \n • Experience partnering with SIs like Deloitte, KPMG, and EY.\n \n • Strong Track record in achieving, and overachieving, Plan and Quota numbers.\n \n • Able to provide high energy and hands-on leadership to direct and channel sales.\n \n • Experience in establishing Sales Plans/Strategies and executing/achieving Sales Plans.\n \n • Deep experience in Pipeline Building, Sale Forecasting, Sales Compensation Programs and Sales Operations.\n \n • Ability to establish relationships at multiple levels within an organization.\n \n • Ability to develop Sales Talent and develop high-performing sales organizations.\n \n • Experience building appropriate infrastructure and processes that will help RecVue establish a scalable business/sales model.\n \n • The ability to implement Corporate policies and procedures across Europe.\n \n • Strong knowledge of the SaaS model. Which means you know that success comes from establishing many long-term relationships built on mutual trust and customer satisfaction.\n \n • Drive continuous improvements across the Europe organization.\n \n • Past success building multi-national revenue teams from the ground-up, and growing revenue from early stages to over $20 million.\n \n • Understanding of employment regulations in countries RecVue plans to expand in.\n \n • Be a resilient technology professional, who has a delivery focused mind and is happy to be in a fast paced/ evolving environment, where process and roles change frequently.\n \n \n \n SKILLS REQUIRED: \n \n \n \n • Proven experience building a successful SaaS Sales Organization across Europe, initial focus UK, Germany and the Nordics.\n \n • Selling within the Oracle and Deloitte Oracle ecosystem.\n \n • Selling with SIs, including Deliotte, KPMG, and EY.\n \n • Deep understanding of SaaS sales metrics and their business drivers\n \n • Proven success and scaling emerging companies from early revenue to $20+ million\n \n • Understanding of regional employment regulations\n \n • Early Stage/emerging company experience is a major plus\n \n \n \n Compensation: \n \n An attractive compensation package consisting of salary and equity. \n #J-18808-Ljbffr

About CTM \n Corporate Travel Management (CTM) is a global leader in business travel management, headquartered in Brisbane, Australia. Operating across more than 30 countries, CTM delivers innovative, technology-led travel management solutions to corporations of all sizes. Our European business spans the UK, France, Germany and Ireland, serving a wide portfolio of corporate clients across multiple sectors. CTM is built on the values of Connect, Deliver and Evolve and our people are at the heart of everything we do. \n \n Summary of Position \n The Communications Specialist is a newly created role sitting within the People function and reporting directly to the HR Director Europe. This is a broad and varied communications role with real scope, responsible for the end-to-end delivery of internal communications across CTM's European business, as well as the day-to-day management of CTM Europe's social media presence. \n \n CTM Europe is at an important stage of its development. We have built a new HR and people infrastructure from the ground up, and we need someone who can help us bring it to life creating content that is clear, engaging and genuinely useful for our people across the UK, France, Germany and Ireland. At the same time, you will ensure CTM Europe has a consistent, professional and active voice on social media, working closely with the Group Marketing team in Australia to stay on-brand and on-message. \n \n This role suits a communications professional who is equally comfortable writing a leadership announcement, building a SharePoint page, scheduling a week of LinkedIn content, and translating a policy summary into plain English. Language skills in French or German would be a genuine advantage in supporting our European colleagues in their own language. \n \n What you will do: \n\n • Internal Communications\n, • Social Media\n, • Multilingual and Cross-Cultural Communications\n, • Project and Campaign Support\n\n \n Education and Experience \n Essential: \n\n • Proven experience in an internal communications, corporate communications or employee engagement role, ideally within a multi-site or multi-country business.\n, • Demonstrated ability to write clear, compelling content for a range of audiences and channels from leadership announcements to employee-facing social posts.\n, • Hands-on experience managing professional social media accounts (particularly LinkedIn) including content planning, publishing and performance analysis.\n, • Experience building and maintaining intranet, SharePoint or similar digital employee communication platforms.\n, • Strong project management skills able to plan, prioritise and deliver multiple workstreams simultaneously without losing quality.\n, • Proficiency in Microsoft 365 including SharePoint, Teams, Word, PowerPoint and Outlook.\n\n \n Preferred: \n\n • Experience working in a pan-European or international business, with an understanding of how communication styles and expectations differ across markets.\n, • Working knowledge of French or German (written and spoken) this is a genuine advantage in this role and would be actively used. (preferred)\n, • Experience in the travel, hospitality or professional services sector. (preferred)\n, • Familiarity with design tools such as Canva, Adobe Express or similar for producing visual content. (preferred)\n, • Experience producing content in support of HR or people programmes policy launches, culture campaigns, engagement surveys, recognition schemes. (preferred)\n\n \n \n This role is part time, flexible days and hybrid! \n \n Note that this role requires a DBS and potentially an enhanced personnel check. Please apply only if you are comfortable with this. \n \n What to expect from the recruitment process \n\n • Every hire starts with a chat with our Talent Acquisition team, if your profile is selected you will be contacted by phone or email (please check your spam folder);\n, • Then, if you are progressing, the hiring manager will invite you to an interview, usually on Teams;\n, • If you are successful we will invite you to our office for a final stage interview.\n\n \n Wherever possible we will provide you with feedback, however we are a small team and often we won't be able to do so until after we fill the vacancy. \n \n \n CTM is a responsible employer and is dedicated to conduct thorough right to work checks. \n \n CTM is an equal opportunity employer. We want to make sure our entire recruitment process is accessible to everyone. If you need accommodations at any stage of the application or interview process, please let us know: as a Disability Confident Employer, we’re here to support you in any way we can. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements. \n \n \n Reward & Recognition \n Our learning platform CTM Learning, our annual conference the All Stars, our High-Performance programme and a global leadership programme. \n \n Employee Wellbeing and Flexibility \n Our wellbeing platform Vitality, our Employee Assistance Programme (EAP), our new private healthcare Medicash + our mental health first aiders. \n Most of our roles offer a hybrid working pattern, with 3 days per week in the office. Where permitted and depending on the role, we can offer flexible start and finish times to suit your other commitments and support a healthy work-life balance. We are committed to finding a setup that works for you and the business. \n \n Sustainability Focus \n Principles of Governance, People, Planet, and Prosperity, CTM’s Sustainability Strategy identifies material issues and outlines initiatives to achieve this. \n \n CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled. \n All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at EU.DPO@travelctm.com \n \n

I’m keen to speak with digital fundraising and digital communications professionals who have experience delivering exceptional supporter experiences, particularly for those taking part in online fundraising challenges. This is a great opportunity to join a Mental Health Charity’s Digital and Experiential team, based in East London, in a hybrid role, for a 12 month FTC. \n \n The Digital Fundraising Officer role focuses on creating engaging, insight-driven experiences that motivate and support fundraisers throughout their journey — helping them feel confident, connected and valued, while ultimately deepening their loyalty to the organisation. \n The role will involve developing personalised engagement and communications strategies, using data and insight to enhance the supporter experience across online and digital channels, including Meta-led products and social media platforms. \n \n You will bring: \n\n • Experience in multi-channel marketing (digital, social, influencer, email, and offline) to drive fundraising and engagement.\n, • Knowledge of Meta-led products such as Social Challenges and Celebration Fundraising\n, • Excellent project management skills\n, • Strong interpersonal and communication skills with the ability to communicate effectively with supporters and suppliers across a range of channels including mail, e-mail, telephone, face-to-face, and online.\n\n \n If you have experience delivering digital fundraising journeys or engaging supporters through online fundraising challenges, I’d be really interested in hearing from you and discussing the opportunity further. \n \n\n • Hybrid working- 2 days p/w in Stratford, London, 3 days working from home. \n, • 12 month FTC\n, • Full-time hours (35 hour week). \n, • Salary £35,702\n\n \n Closing date- ASAP- applications reviewed on a rolling basis, so please apply today to find out more! Interviews to take place online, w/c 21st September. \n \n As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Data Protection Officer (DPO) for RETN Group \n \n About the Role \n RETN is seeking an experienced Data Protection Officer (DPO) to lead and oversee the company's data protection and privacy framework across its international telecommunications operations. \n Headquartered in London and operating across multiple jurisdictions, the company processes significant volumes of personal, customer, employee, communications and operational data across a complex and highly regulated international environment. \n The DPO will provide independent and expert advice to the business, monitor compliance with applicable data protection and privacy laws, and support the development of a consistent, risk-based global privacy framework. \n The role requires a strong understanding of GDPR together with practical knowledge of international privacy regulations and the ability to translate regulatory requirements into commercially practical solutions. \n \n Key Responsibilities \n 1. Global Data Protection Governance & Compliance \n\n • Lead and continuously develop the company’s global data protection framework, ensuring compliance with GDPR across all operations.\n, • Monitor regulatory developments and assess their impact on the business.\n, • Provide independent, practical and risk-based data protection advice to management and business functions.\n\n 1. Data Protection Risk & DPIAs \n\n • Oversee Data Protection Impact Assessments (DPIAs) and monitor implementation of required changes.\n, • Advise on data protection risks related to new technologies, including AI, analytics and data-driven initiatives.\n\n 1. Telecommunications & Customer Data Protection \n\n • Provide privacy advice on telecommunications products, services and technologies, including the collection, use, retention and disclosure of customer data.\n, • Advise on data protection considerations relating to communications, traffic, usage and location data.\n, • Work with relevant company teams to identify and address data protection risks at an early stage.\n\n 1. International Data Transfers & Third Parties \n\n • Oversee the company’s approach to international transfers of personal data and advise on appropriate safeguards and transfer mechanisms.\n, • Ensure third parties and suppliers meet data protection requirements.\n\n 1. Data Protection Breaches & Incidents \n\n • Provide data protection and regulatory advice during personal data breaches and incidents.\n, • Advise on regulatory and individual notification requirements and support post-incident reviews and improvements.\n\n 1. Regulatory Liaison \n\n • Act as the primary point of contact for relevant data protection authorities.\n, • Coordinate responses to regulatory inquiries, consultations and investigations.\n\n 1. Data Protection Training & Awareness \n\n • Develop and deliver GDPR compliance training and awareness program.\n, • Promote a strong culture of responsible and compliant use of personal data across the organization.\n\n 1. Data Protection Risk & Global Coordination \n\n • Maintain oversight of key data protection risks, remediation activities and compliance reporting.\n, • Report significant data protection risks and compliance matters to senior management and relevant governance bodies.\n\n \n Requirements \n\n • University degree in Law, Data Protection, Compliance, Risk Management, Information Security, Business Administration or a related discipline.\n, • Professional qualification such as CIPP, CIPM, CIPT, FIP or equivalent is highly desirable.\n, • Additional qualifications in cybersecurity, information security, risk or compliance are advantageous.\n, • 7+ years of relevant professional experience in data protection, privacy, legal, compliance, risk or a related field.\n, • Strong practical knowledge of GDPR.\n, • Experience working in a multinational organization with operations across multiple jurisdictions.\n, • Experience developing or managing privacy governance frameworks.\n, • Strong practical experience with DPIAs, data subject rights, data processing agreements, international transfers and privacy incident management.\n, • Experience working with technology, information security, data analytics or digital products.\n, • Experience in telecommunications, technology, digital services or another highly regulated/data-intensive industry is strongly preferred.\n, • Experience interacting with data protection authorities or supporting regulatory investigations is an advantage.\n\n \n We Offer \n\n • Employment in a large international company;\n, • A professional team and friendly working environment;\n, • Corporate events;\n, • Health insurance;\n, • Training and professional development opportunities;\n, • Opportunities to exchange experience with colleagues from other countries.\n\n

The Product & Customer Experience Officer plays a key role in leveraging data and customer insights to enhance customer experience, support business decision-making, and drive continuous improvement across the organisation. The role involves analysing datasets, customer behaviours, and feedback to identify trends, opportunities, and areas for enhancement that improve customer outcomes, satisfaction, and engagement. Working closely with stakeholders across the business, this role will use analytical expertise to inform strategic initiatives, support data-driven decision-making, and contribute to digital transformation programmes that improve operational efficiency and deliver cost savings. The role will also support customer governance and monitoring activities to ensure customer-centric practices remain aligned with organisational objectives, regulatory expectations, and service standards. \n Additionally, the role will support marketing initiatives through brand-building activities, including Above the Line (ATL) marketing (such as website, social media, and digital campaigns) and Below the Line (BTL) marketing (such as brochures, customer communications, and other collateral), as well as marketing strategy development, policy oversight, and performance monitoring to strengthen market presence and customer engagement. \n A key responsibility of the role is the analysis and interpretation of customer feedback, customer journey metrics, and satisfaction measures to generate actionable insights that enhance service delivery, improve customer satisfaction scores, and foster a culture of continuous customer experience improvement. \n \n Customer Satisfaction Measurement and Insights: \n Support the design, implementation, and continuous improvement of customer satisfaction measurement frameworks, including surveys, feedback mechanisms, and customer listening programmes, to assess and enhance the overall customer experience. \n Analyse customer satisfaction survey results, feedback data, and key performance metrics to identify trends, pain points, opportunities, and emerging customer needs. \n Develop actionable insights and recommendations that drive product enhancements, service improvements, and process optimisation, ensuring customer feedback translates into measurable business outcomes. \n Monitor and report on customer satisfaction indicators such as NPS, CSAT, and Customer Effort Score (CES), tracking performance trends and benchmarking against targets and industry standards. \n Collaborate with cross-functional teams to prioritise improvement initiatives, address root causes of customer dissatisfaction, and support the delivery of customer-centric solutions. \n Produce regular insight reports and executive summaries that communicate key findings, customer sentiment, and strategic recommendations to stakeholders. \n Leverage customer analytics and feedback data to identify drivers of loyalty, retention, and advocacy, contributing to increased customer satisfaction levels and long-term business growth. \n Lead initiatives to improve external customer satisfaction ratings and industry survey performance by analysing benchmark results, identifying performance gaps, and coordinating targeted improvement actions across the business. \n \n Business Insights and Strategy: \n Deliver actionable insights by translating complex data into digestible recommendations. \n Conduct need analysis, competitive scanning (CompScan), market sizing, customer willingness-to-pay (WTP) assessments & pricing analysis to align product strategy with business objectives and market norms. \n Contribute to digital transformation initiatives that aim to increase operational efficiency, reduce costs, and streamline processes. \n \n Product Development & Management: \n Collaborate on strategic initiatives by identifying areas for product innovation or improvement. \n Develop and track key product metrics (KPIs) to monitor performance, usage, and profitability. \n Work with product managers and developers to define success metrics and provide data-driven recommendations for product enhancements. \n \n Stakeholder Collaboration: \n Engage with stakeholders across the organization to understand data needs and deliver targeted insights. \n Collaborate with Finance, Compliance, Operations, and Risk teams to ensure alignment on product and data objectives. \n Support senior management and other stakeholders with data-driven business cases for new product development, launch and enhancements to achieve business objectives. \n \n Process Improvement and Automation: \n Identify opportunities to streamline data collection, reporting, and analysis processes through automation. \n Implement solutions to improve data accuracy and consistency across systems. \n Data Analysis and Reporting: \n Analyse datasets to identify trends, patterns, and opportunities for product improvement and optimization. \n Create dashboards, reports, and visualizations to present insights to various stakeholders using tools such as Power BI \n Conduct market and competitor analysis to understand industry trends and customer behaviour. \n Develop and maintain models for forecasting product performance and financial outcomes. \n \n Marketing and Brand Development: \n Work closely with the Marketing team to support brand presence initiatives, including marketing campaigns and policy development, Above the Line (ATL) marketing (such as website, social media etc.) and Below the Line (BTL) marketing (such as brochures and other collateral), for new product launches and promotional activities. \n Leverage data insights to inform marketing strategies, track the performance of social media efforts, and enhance the bank's digital footprint. \n Assist in shaping customer engagement strategies to improve visibility, brand loyalty and customer reach. \n \n Experience Required \n\n • Proven experience in customer experience (CX), customer insights, customer satisfaction measurement, market research, or business analytics roles.\n, • Experience designing, managing, and analysing customer satisfaction surveys, including NPS, CSAT, CES, Voice of Customer (VoC), and customer feedback programmes.\n, • Demonstrable experience interpreting large datasets and translating customer feedback into actionable business insights and improvement initiatives.\n, • Experience managing and improving external customer ratings, industry benchmark surveys, review platforms, and customer reputation metrics.\n, • Strong understanding of customer journey mapping, customer behaviour analysis, and customer experience best practices.\n, • Experience presenting insights, trends, and recommendations to senior stakeholders and influencing decision-making.\n, • Proven ability to work cross-functionally with Product, Operations, Sales, Marketing, and Customer Service teams to deliver customer-centric improvements.\n, • Analytical skills with experience using survey, reporting, and data visualisation tools such as Qualtrics, Medallia, Power BI, Tableau, Excel, or similar platforms.\n, • Experience tracking and reporting against customer satisfaction KPIs, identifying root causes of customer issues, and implementing actions to improve customer outcomes.\n, • Financial Services or regulated industry experience preferred, with an understanding of intermediary and customer distribution channels being advantageous.\n\n \n Education: \n\n • Bachelor’s Degree (Minimum): Business Analytics, Computer Science, Engineering, Economics, Business, or similar, with a strong foundation in quantitative methods, data analytics and python programming.\n

Chief Operating Officer \n Charlotte Simone · London (On-site) · Full time \n \n ABOUT CHARLOTTE SIMONE \n Charlotte Simone is a direct-to-consumer fashion brand built around a Drop model. With just three Drops a year, the brand designs seasonless styles made to last a lifetime. \n \n THE ROLE \n We are looking for a Chief Operating Officer to run the day-to-day operations and commercial strategy of Charlotte Simone, reporting directly to the Founder and CEO. You will own everything from manufacturing and supply chain through to the P&L, translating Charlotte's creative vision into operational and commercial reality. \n \n This is a genuine number-two seat in a founder-led brand: broad, hands-on, and with real ownership. We are open to both experienced COOs and exceptional senior operators ready to step up into their first COO role. What matters is the ability to run and grow a business, not just administer one. \n \n KEY RESPONSIBILITIES \n Operations, Supply Chain & Fulfilment \n\n • Own logistics and order fulfilment end to end.\n, • Manage factory timelines, fabric procurement, and the cost framework to protect margins.\n, • Oversee stock control, supplier coordination, and distribution, including warehousing, global shipping, and demand planning.\n, • Lead Drop launches operationally, coordinating stock, dispatch, and customer satisfaction.\n\n Commercial & Finance \n\n • Own the P&L, managing revenue, gross margins, and operating expenses to ensure sustainability and profitability.\n, • Oversee financial administration and supplier invoicing, working with our external accountants.\n\n Growth & Strategy \n\n • Develop and implement long-term business strategies to support continued growth and market expansion.\n, • Oversee digital advertising performance, ensuring spend is optimised and results are tracked and reported.\n, • Build internal processes and efficiencies that let the brand scale.\n\n Customer & Brand \n\n • Oversee customer service standards, working alongside the wider team to maintain brand tone and response quality.\n\n Team & People \n\n • Lead and develop the junior members of the team, building the structure and culture for them to thrive.\n, • Own intern recruitment and development.\n\n \n WHAT WE'RE LOOKING FOR \n\n • An entrepreneurial operator with a genuine passion to help build and grow a business.\n, • Strong commercial and strategic leadership, with a track record of driving growth and profitability.\n, • Deep understanding of digital operations, logistics, customer experience, and organisational development.\n, • Experience in a small or founder-led fashion, D2C, or ecommerce brand strongly preferred.\n, • Confident with Instagram and social-first retail operations, rather than traditional wholesale or retail.\n, • Experience leading and developing people.\n, • Discreet, reliable, and low ego, comfortable working closely with a small team and Founder.\n, • Excellent communicator across team, customers, and suppliers.\n, • Organisational agility, with the ability to bring structure to a fast-moving environment.\n\n \n REPORTING LINE \n Reports directly to Charlotte, Founder and CEO. \n \n LOCATION & TERMS \n London, office based, full time. Salary and start date are candidate dependent.

About Us \n \n ISTARI is a strategic cybersecurity advisory company with a bold vision: to curate the defining cybersecurity ecosystem of our time - uniting enterprise, academia, government, and innovators to build collective resilience. At the heart of this mission, ISTARI helps clients achieve lasting organisational cyber resilience by convening and applying world-class talent, expertise, and innovation through a uniquely powerful network - with ISTARI as the central orchestrator. \n \n Role Purpose \n \n The Insights Officer will develop and execute thought leadership that positions ISTARI as a trusted strategic advisor to senior business leaders and government stakeholders. You will synthesise complex cyber risk trends, geopolitical developments, and organisational resilience challenges into compelling, actionable narratives that inform client strategy and drive advisory outcomes. \n \n In this role, you'll create insights-driven content that demonstrates how organisations can navigate an increasingly complex threat landscape. You'll work at pace to distill what is truly important from vast amounts of information, translating it into narratives that matter to C-suite executives and board-level decision makers. \n \n Key Responsibilities \n \n Research & Trend Analysis \n\n • Monitor and analyse emerging cyber threats, geopolitical developments, regulatory changes, and organisational trends to identify patterns that affect client resilience\n, • Synthesise information from diverse sources (research, news, policy, market data, client conversations) to spot emerging strategic issues ahead of the curve\n, • Maintain awareness of macro trends affecting cyber risk (e.g., state-aligned threats, AI advancement, supply chain disruption, regulatory evolution, political instability)\n\n \n Insight Development & Translation \n\n • Distill complex research and data into clear, concise strategic narratives tailored for different audiences (C-suite, board, government, investors)\n, • Translate technical and geopolitical complexity into business-relevant insights that inform decision-making\n, • Identify and articulate the implications of global trends for organizational cyber resilience and business strategy\n\n \n Thought Leadership & Publishing \n\n • Author and contribute to research reports, white papers, opinion pieces, and strategic commentary\n, • Develop original insights and perspectives that demonstrate Istari's expertise and position the firm at the forefront of cyber resilience thinking\n, • Work with communications and marketing teams to amplify thought leadership across digital channels, conferences, and industry forums\n, • Maintain a regular cadence of published output (articles, research, analysis, commentary)\n, • Translate research and insights into a range of engaging formats beyond written publications, including webinars, podcasts, social media content, and other digital formats, working with Marketing to maximise reach and impact\n\n \n Client & Advisory Support \n\n • Partner with advisory teams to ensure research insights are embedded in client engagements and drive advisory outcomes\n, • Contribute to strategic positioning and framing for high-value client relationships\n, • Provide briefings to senior leaders on emerging trends and strategic implications\n, • Support the development of client presentations and strategic recommendations with rigorous research and insight\n\n \n Cross-functional Collaboration \n\n • Work closely with the Chief Strategy & Insights Officer to execute the insights agenda and research priorities\n, • Collaborate with advisory leads to understand client challenges and translate them into research questions\n, • Partner with educators to ensure thought leadership aligns with and informs ISTARI's executive programs\n, • Engage with the ISTARI Collective ecosystem to leverage partner expertise and insights\n, • Work with government relations and public affairs teams on policy-relevant research\n\n \n Strategic Communication \n\n • Communicate insights clearly and persuasively to internal and external stakeholders, from C-suite clients to policy makers\n, • Develop narrative frameworks that make sense of complex, fast-moving issues\n, • Build credibility as a trusted voice on cyber resilience and strategic risk\n\n \n Required Qualifications \n \n\n • Master's degree or PhD in one or more of: business strategy, political science/international relations, cybersecurity, public policy, economics, or related field\n, • 3-5 years of professional experience in research, strategy, consulting, policy analysis, or related analytical/advisory role\n, • Demonstrated experience developing and publishing thought leadership (research reports, articles, opinion pieces, white papers)\n, • Strong background in analysing trends, synthesising complex information, and communicating strategic insights to senior audiences\n, • Proven ability to work at pace, prioritise effectively, and deliver high-quality output in fast-moving environments\n, • Excellent written and verbal communication skills; ability to write clearly and persuasively for executive and board-level audiences\n\n \n Desired Qualifications \n \n\n • Background or direct experience in cybersecurity, cyber policy, or cyber risk management\n, • Familiarity with geopolitical analysis or strategic foresight methodologies\n, • Track record of publishing in reputable outlets (peer-reviewed journals, policy institutes, major media, industry publications)\n, • Experience working in or with C-suite advisory, management consulting, or strategic advisory firms\n, • Experience advising governments, regulators, or multilateral organisations on strategic or policy issues\n, • Familiarity with the cyber threat landscape, regulatory environment, or organisational resilience challenges\n, • Network or visibility in policy, academic, or thought leadership circles\n\n \n Key Competencies \n \n Strategic Thinking \n\n • Ability to identify patterns and connections across complex, disparate information\n, • Capacity to think systemically about how trends interact and affect organizations\n, • Understanding of geopolitical, economic, regulatory, and technological forces shaping the threat landscape\n\n \n Research & Analysis \n\n • Rigorous, evidence-based approach to research and insight development\n, • Comfort working with data, statistics, and complex information sources\n, • Ability to distinguish signal from noise and surface what truly matters\n\n \n Written Communication \n\n • Exceptional writing ability; clear, compelling, and persuasive\n, • Ability to tailor messaging for different audiences (C-suite, technical, policy, media)\n, • Experience developing structured arguments and narratives\n\n \n Judgment & Prioritisation \n\n • Strong judgment about what is important and what deserves escalation\n, • Ability to work autonomously and manage multiple projects without day-to-day supervision\n, • Comfort working in ambiguity and shifting priorities\n\n \n Collaboration & Influence \n\n • Ability to work effectively across teams and functions\n, • Comfort engaging with senior leaders and external stakeholders\n, • Influence without authority; ability to shape thinking through ideas and insight\n\n \n Adaptability & Pace \n\n • Thrives in a fast-moving environment\n, • Comfort with ambiguity and iterative development\n, • Proactive mindset; seeks to drive the agenda rather than wait for direction\n\n \n ISTARI Global is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

\n About Us\n sunday is building the fastest, simplest way to pay in restaurants. With a quick scan of a QR code, diners can pay, tip, and leave in about 10 seconds. We believe great products should feel obvious, not complicated, and we focus relentlessly on keeping things simple while earning trust from restaurants and guests at every interaction. Today, sunday powers payments in thousands of restaurants across the US, UK, and France, helping operators turn tables faster, increase tips, and unlock valuable insights. We push ourselves to go beyond what’s expected, building with ownership, moving fast, and scaling with ambition as we tackle our biggest growth opportunity in the US. \n \n About the Role\n As VP of Marketing at sunday, you will own the global marketing strategy and execution that turns our growth ambition into qualified pipeline, revenue contribution, and a stronger market presence across France, the UK, and the US. You will lead demand generation, digital, paid and organic acquisition, events, referrals, brand, communications, and PR as one integrated growth engine. This is a CMO-track role with broad ownership and the opportunity to define how marketing scales at sunday. \n You will report to the Chief Revenue Officer and own the full global marketing function. You will manage the Head of Brand & PR and the in-market and regional marketers, with expectations to grow the team substantially as we expand the marketing function across the globe. This role can be based in New York City or London, combining close in-person collaboration with regular travel across our markets. \n Join early, grow fast, and shape the journey! Key Responsibilities\n \n • \n Own sunday’s global marketing strategy and execution across demand generation, digital, events, referrals, brand, communications, and PR, with accountability for pipeline and revenue contribution. \n • \n Serve as a core member of the executive go-to-market leadership team, partnering with Sales, Product, Partnerships, Customer Success, Finance, and RevOps to shape GTM strategy and commercial trade-offs. \n • \n Translate company growth objectives into marketing strategy, investment priorities, operating plans, and measurable outcomes across regions, segments, and channels. \n • \n Own all paid and organic customer acquisition channels, providing clear reporting on performance, pacing, experiments, and next actions to the executive team. \n • \n Manage the marketing and media budget, annual growth targets, forecasting, channel allocations, and changes in spend strategy, using CAC, LTV, pipeline contribution, and efficiency metrics to guide investment. \n • \n Continuously improve SEO and website conversion, including AEO/GEO, machine-readable content, and sunday’s visibility in AI-assisted search and buyer research. \n • \n Own and scale the referral and events programs across markets, increasing brand visibility and turning activity into qualified pipeline. \n • \n Run brand, communications, and PR end-to-end, including earned-channel influence, customer communications, and the hiring and development of a high-performing global marketing team. \n About You\n \n • \n 12–15+ years of B2B SaaS or enterprise technology marketing experience, with leadership responsibility for growth, demand generation, or revenue marketing; restaurant technology experience is especially relevant. \n • \n 4–6+ years at VP level or as the most senior marketing leader in an organisation, with experience managing distributed, multi-market teams internationally. \n • \n A proven track record of building and scaling growth engines that deliver predictable pipeline, revenue contribution, and ROI through integrated digital, brand/PR, field, and lifecycle marketing. \n • \n Deep understanding of B2B SaaS subscription models, unit economics, and sales/GTM motions, with a track record tying growth activity to pipeline, revenue, CAC, and efficiency outcomes. \n • \n Hands-on experience running paid media and organic acquisition, plus strong measurement instincts and the ability to build attribution and testing frameworks. \n • \n An executive-level communicator who can influence cross-functional stakeholders, translate data into strategic decisions, and represent marketing in commercial trade-offs. \n • \n An AI-first mindset, with hands-on experience using AI to improve marketing execution, personalisation, analytics, and team productivity. \n • \n An experienced people leader who has built and developed high-performing teams and other leaders, with a coaching style that empowers rather than controls and the ability to bring structure to ambiguity. \n What we Offer\n In New York City: \n \n • \n Base salary of $260,000–$320,000, plus bonus and equity \n • \n Free vacation policy \n • \n 100% employer-covered health insurance \n • \n 401(k) plan \n • \n A great office in the heart of New York City, with an in-person/remote balance \n \n In London: \n \n • \n Competitive salary + bonus and equity \n • \n A great office in the heart of London with a balance of in-person and remote work \n • \n Free Vacation Policy \n • \n 100% Employer-Covered Health Insurance \n \n sunday is an equal opportunity employer and does not discriminate and all qualified applicants will receive consideration for employment without regard to race, creed, color, sex, affectional or sexual orientation, gender identity or expression, gender, ethnicity, religion, national origin, ancestry, nationality, age, disability, marital status, veteran status, genetic information, or on any other basis prohibited by law (except where an attribute is a bona fide occupational qualification). \n #J-18808-Ljbffr

\n AXA XL is an Equal Opportunity Employer. \n Chief Technology Infrastructure & Product Engineering Officer \n Location US/UK \n AXA XL’s Chief Technology Infrastructure & Product Engineering Officer is a key senior executive, leadership team role in the Technology & AI function, accountable for the organization’s end-to-end technology delivery and operational performance, ensuring the enterprise builds, runs, and continuously improves modern technology products and services. This role is responsible for ensuring the organization builds and runs modern, secure, scalable technology platforms and digital products that enable business growth, customer experience improvement, operational efficiency, and regulatory compliance. \n Leading the full technology lifecycle including product engineering, platforms, cloud, architecture, service management, IT operations, service desk and workplace technology, ensuring services are secure, resilient, cost-effective, and designed around customer and colleague experience. \n The role reports to AXA XL’s Chief Technology & AI Officer. What you’ll be doing\n Technology & Engineering Strategy \n \n • Define and execute a multi-year technology and engineering strategy aligned to enterprise business priorities.\n, • Lead the evolution toward modern digital architecture, cloud-native platforms, and API-led ecosystems.\n, • Ensure technology investment decisions are outcome-led and measurable.\n \n Product Engineering Leadership \n \n • Lead the product engineering function across the enterprise, ensuring high-performing product teams deliver value at pace.\n, • Drive product engineering disciplines including: \n \n, • agile delivery and product operating models\n, • engineering standards and reusable components\n, • scalable delivery patterns and platform thinking with security/AI/privacy by design\n \n, • Partner with leadership to ensure technology execution supports product vision and roadmap.\n \n Technology Delivery \n \n • Lead the delivery of major transformation programs (core modernization, platform build, digital journeys, embedded AI.\n, • Ensure robust program governance, delivery confidence, and transparent executive reporting.\n, • Drive delivery consistency across all technology portfolios.\n \n Enterprise Platforms, Cloud & DevOps \n \n • Build enterprise-grade platform capabilities (cloud, integration, data, identity, observability).\n, • Own DevOps, CI/CD, automation, SRE and embedded AI capabilities to ensure resilient and scalable production operations.\n, • Reduce time-to-market while improving quality, stability, and performance.\n \n Technology Operations & Service Management \n \n • Own the full IT Service Management (ITSM) operating model including: \n \n, • Service Desk and end-user support\n, • Incident, problem, change and release management\n, • Major incident management and crisis response\n, • Service request and fulfilment automation\n, • Knowledge management and self-service enablement\n \n, • Ensure operational service performance meets defined SLAs/XLAs.\n, • Drive improved colleague experience through modern service management and tooling.\n \n Service Resilience, Reliability & Operational Excellence \n \n • Ensure availability, performance and resilience of critical services through SRE practices.\n, • Drive proactive monitoring, observability, capacity management and automated remediation.\n, • Improve incident reduction, root cause resolution, and service stability over time.\n \n \n Technology Risk, Security & Compliance Partnership \n \n • Partner closely with the Chief Information Security Officer (CISO) and Risk leadership and embed secure and privacy by-design engineering\n, • Co-operate with Chief Enterprise Architect and ensure compliance with Enterprise Architecture principles.\n, • Ensure technology complies with regulatory and audit expectations.\n, • Own technology controls including SDLC governance, access controls, data security alignment, and resilience.\n, • Modernize build and service with AI capabilities.\n \n \n AI and Automation in Engineering \n \n • Embed AI in software engineering (AI coding assistants, testing automation, intelligent monitoring).\n, • Ensure AI adoption improves productivity while maintaining robust governance and engineering quality.\n, • Embed responsible AI and model governance practices where AI is deployed in products.\n \n \n Financial Accountability & Investment Governance \n \n • Own the technology engineering budget, including CapEx/OpEx balance.\n, • Drive vendor strategy, sourcing optimization, and cost transparency.\n, • Ensure technology spend delivers measurable ROI and aligns to enterprise value.\n What you’ll bring\n We’re looking for someone who has these abilities and skills: \n Executive Leadership & Strategic Influence \n \n • Excellent ability to operate at board and executive committee level.\n, • Proven track record influencing business strategy through technology outcomes.\n \n \n, • Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve a global scope\n \n Modern Product Engineering Expertise \n \n • Deep knowledge of modern engineering practices:\n \n, • Agile product delivery\n, • Microservices / API architectures\n, • DevSecOps and CI/CD\n, • AI-based engineering and services\n, • Cloud-native engineering\n, • SRE and observability\n, • Test automation and quality engineering\n \n \n Architecture and Technology Modernization \n \n • Extensive experience modernizing legacy platforms and reducing complexity.\n, • Ability to balance innovation with resilience, regulatory compliance, and operational continuity.\n \n Commercial & Financial Acumen \n \n • Proven experience managing large technology budgets and complex vendor ecosystems.\n, • Keen understanding of sourcing strategy, commercial negotiation, and investment governance.\n \n Transformation Delivery Excellence \n \n • Outstanding execution capability across multi-year transformation portfolios.\n, • Ability to create delivery predictability and accountability across teams.\n What we offer\n Inclusion \n AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. \n \n • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.\n, • Robust support for Flexible Working Arrangements\n, • Enhanced family-friendly leave benefits\n, • Named to the Diversity Best Practices Index\n, • Signatory to the UK Women in Finance Charter\n \n Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. \n Total Rewards \n AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. \n We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. \n Sustainability \n At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. \n Our Pillars: \n \n • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.\n, • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.\n, • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.\n, • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.\n \n For more information, please see axaxl.com/sustainability. \n The U.S. base salary range for this position is $275,000 to $300,000 USD. \n AXA XL is a global Company. The salary range noted above is applicable only for US applicants. Actual pay will be determined based upon the individual’s skills, experience and location. We strive for market alignment and internal equity with our colleagues’ pay. \n At AXA XL, we know how important physical, mental, and financial health are to our employees, which is why we are proud to offer benefits such as a competitive retirement savings plan, health and wellness programs, and many other benefits. We also believe in fostering our colleagues' development and offer a wide range of learning opportunities for colleagues to hone their professional skills and to position themselves for the next step of their careers. Who we are\n AXA XL, the P&C and specialty risk division \n #J-18808-Ljbffr

Head Receptionist \n Location: Westminster \n Salary: £36,000 plus overtime \n Hours: Full-Time - 36.25 per week Mon-Fri - There will be a requirement to work occasional additional hours for the proper performance of the role. \n \n One Great George Street is a prestigious, Grade II listed venue nestled in the heart of Westminster, London. This stunning Edwardian building, known for its iconic four-domed architecture, offers exceptional facilities for conferences, meetings, gala dinners, receptions, and weddings. It also serves as the headquarters of the Institution of Civil Engineers — a globally respected body dedicated to promoting innovation, knowledge exchange, and excellence in civil engineering. \n \n The Role: \n We are looking for an experienced and customer-focused Head Receptionist to lead the day-to-day operations of our Reception Department. This is an exciting opportunity for a hospitality or front-of-house professional who thrives on delivering exceptional visitor experiences while leading a small team in a prestigious and fast-paced environment. \n Reporting to the Head of House Services, you will also be responsible for managing the Receptionist and Door Person teams. You'll be a proactive and approachable leader who enjoys creating positive experiences for visitors and colleagues alike. You'll take pride in maintaining high standards, supporting your team, and ensuring that reception operations run smoothly every day. \n \n Key Responsibilities: \n\n • Lead the daily operation of the Reception Department and ensure a seamless front-of-house service.\n, • Manage and support the Receptionist and Door Person, including performance management and development.\n, • Ensure all visitors receive a warm, professional, and memorable welcome.\n, • Maintain appropriate reception and cloakroom cover, ensuring service levels meet business needs.\n, • Oversee digital signage and visitor information systems to ensure accuracy at all times.\n, • Liaise closely with internal teams including Building Services, Sales, Events, and Security.\n, • Manage reception processes, handovers, diary actions, and telephone enquiries efficiently.\n, • Monitor reception supplies and stock levels, ensuring cost-effective purchasing.\n, • Support workforce planning, including holiday cover, rotas, and overtime management.\n, • Champion service excellence and continuous improvement across the reception function.\n, • Deputise for the Head of House Services when required.\n\n \n About You: \n\n • Previous experience in a Reception, Front of House, or Guest Services role.\n, • Experience supervising or line managing a small team.\n, • Exceptional customer service and communication skills.\n, • Professional and confident telephone manner.\n, • Strong organisational skills and attention to detail.\n, • Ability to work calmly and effectively under pressure.\n, • Experience working to deadlines and managing competing priorities.\n, • Good Microsoft 365 skills, including Outlook, Word, Excel, and Teams.\n, • Excellent written and spoken English.\n, • Experience using telecoms or visitor management systems would be advantageous.\n\n \n Qualifications: \n\n • Good level of education (GCSE or equivalent).\n\n \n ICE Group Benefits: \n\n • 25 days annual leave plus Bank Holidays\n, • Shutdown over Christmas period\n, • Annual £100 allowance towards your well-being\n, • Discounted hot food from on-site Café bar.\n, • Up to eight per cent of salary contributed to a personal pension scheme.\n, • 24-hour employee support line\n, • Death in service benefit equivalent to one year’s salary\n, • Interest free season ticket loan\n, • Cycle to work scheme.\n, • Big Gym membership savings with the Gymflex scheme\n, • Your Rewards discount scheme\n\n \n ICE Group is an equal opportunities employer and are committed to ensuring an inclusive recruitment process. We welcome applications from disabled candidates and will provide reasonable adjustments throughout the recruitment process. If you need support or an alternative format, please contact us at people.team@ice.org.uk \n \n General Data Protection Regulations (GDPR) 2018 \n The data collected via this application process will only be used by the ICE Group for the purpose of recruitment and for the performance of an employment contract if a job offer is made. This data will not be disclosed to any external sources without express consent unless required to do so by law. Unsuccessful applicants’ data, both electronic and paper will be deleted/shredded six months from date of application. For any questions or concerns about your personal data, please get in touch with our Data Protection Officer at the details provided below: at Email: dataprotection@ice.org.uk \n \n Applicants have the right to complain to the ICO at http://ico.org.uk/ if they have a concern with the way ICE is handling their data. \n

London / Hybrid – 1 day per week in the office \n Permanent | Full-time \n £45,000 – £55,000 \n \n Public Sector Procurement | Category Management | Commissioning | Tendering \n \n Are you an experienced Public Sector Procurement professional looking for a role where you can genuinely influence how services are commissioned and procured? \n \n We’re supporting a leading public-sector organisation with the appointment of a Procurement Specialist to join a collaborative procurement function, providing expert advice and commercial support across a diverse portfolio of services. \n \n This is a great opportunity for a Procurement Specialist, Category Specialist, Procurement Officer or public-sector procurement professional who enjoys variety, working closely with stakeholders and taking ownership of procurement activity from initial commissioning through to contract award. \n \n The Opportunity \n \n You’ll play an important role in shaping and delivering procurement activity across the organisation, acting as a trusted procurement adviser to commissioning and operational teams. \n \n From advising on the best route to market and identifying appropriate frameworks, through to managing tenders, evaluations and contract awards, you’ll provide hands-on procurement expertise across the full lifecycle. \n \n The role offers a good balance of technical procurement, stakeholder engagement and commercial thinking, with the opportunity to introduce innovative approaches and help teams achieve better outcomes through effective commissioning and procurement. \n \n What You’ll Be Doing \n \n\n • Provide expert procurement advice across a diverse range of public-sector services and projects.\n, • Work closely with commissioning and operational teams from the earliest stages of procurement activity.\n, • Advise on route-to-market options, procurement strategy, frameworks, marketplaces and e-procurement solutions.\n, • Lead and support end-to-end procurement exercises, from initial requirements and tender preparation through to evaluation, award and contract mobilisation.\n, • Develop high-quality tender, quotation and procurement documentation.\n, • Ensure procurement activity is compliant with relevant UK Procurement Law, regulations and Contract Standing Orders.\n, • Develop and support robust Excel-based evaluation models and ensure transparent, auditable evaluation processes.\n, • Challenge and advise stakeholders where appropriate, ensuring procurement activity delivers value for money and meets organisational objectives.\n, • Identify opportunities to introduce innovative and best-practice approaches to commissioning and procurement.\n, • Manage multiple procurement projects simultaneously, balancing competing priorities and deadlines.\n, • Produce clear and accurate procurement reports, presentations, recommendations and supporting documentation.\n, • Keep up to date with developments in public procurement legislation, policy, technology and best practice.\n\n \n About You \n You’ll be a confident procurement professional with experience working within a public-sector environment, ideally with exposure to complex or regulated procurement exercises. \n \n We’re particularly interested in people who can combine strong technical procurement knowledge with the ability to build relationships and provide practical, commercially focused advice. \n \n You’ll bring: \n\n • Practical knowledge and experience of UK Public Procurement Law.\n, • Experience working within public-sector procurement.\n, • A strong understanding of the end-to-end procurement lifecycle.\n, • Experience supporting or leading competitive tendering and procurement exercises.\n, • The ability to translate procurement legislation and best practice into clear, practical advice for stakeholders.\n, • Knowledge of e-procurement, digital procurement, marketplaces and emerging procurement technology.\n, • Strong written and numerical skills, with excellent attention to detail.\n, • The ability to manage multiple procurement projects, priorities and deadlines.\n, • Strong stakeholder management and communication skills.\n, • A proactive, organised and commercially minded approach.\n, • The confidence to work independently while also contributing positively to a wider procurement team.\n\n \n Qualifications \n \n Ideally, you’ll hold a CIPS qualification at Diploma/Member level, be working towards this, or have equivalent demonstrable public-sector procurement experience. \n \n Why This Role? \n \n This is much more than a transactional procurement position. You’ll have the opportunity to become a trusted procurement partner to commissioning teams, influencing procurement decisions from the outset rather than simply managing the tender process. \n \n You’ll work across a varied portfolio, giving you exposure to different services, stakeholders and procurement challenges while developing your experience across commissioning, category management and strategic procurement. \n \n The organisation offers a flexible hybrid working model, with just one day per week required in the London office, providing a strong balance between collaboration and autonomy. \n \n If you’re currently working as a Procurement Specialist, Category Specialist, Procurement Officer, Category Manager or Strategic Procurement professional within the public sector and are looking for a role where you can broaden your experience and have a genuine influence, we’d be keen to hear from you.

\n AXA XL is an Equal Opportunity Employer. \n Head of Technology & AI, UK & Lloyd’s and Enabling Functions \n Locations: UK \n \n AXA XL’s Head of Technology & AI, UK & Lloyd’s and Enabling Functions is a key senior executive, leadership team role in the Technology & AI function, accountable for acting as the strategic technology and AI partner to deliver for UK & Lloyd’s and Enabling Functions’ executive leadership team, in cooperation with the Tech & AI organization. \n The role ensures business strategy is translated into a coherent technology and AI roadmaps, aligning investment, engineering capacity, operating model change, and measurable outcomes. This leader shapes demand, challenges priorities, drives decision-making, and ensures delivery accountability within the Technology & AI function for UK & Lloyd’s and Enabling Functions. \n Operating as a trusted executive peer, balancing innovation with value, risk, regulatory requirements, and operational resilience, this role reports to AXA XL’s Chief Technology & AI Officer with a dotted line to Chief Executive Officer, UK & Lloyd’s. What you'll be doing\n Executive Technology & AI Leadership \n \n • Act as the primary technology and AI partner to the UK & Lloyd’s and Enabling Functions shaping business direction through technology-led opportunities.\n, • Provide insights on AI disruption, competitor landscape, and modern digital and AI business models relevant to insurance.\n, • Translate complex technology concepts into commercial and operational implications for executive decision-making.\n \n Strategy-to-Execution Translation \n \n • Convert business strategy into a prioritized and funded technology and AI roadmap.\n, • Define the sequencing of initiatives based on value, feasibility, regulatory constraints, and delivery capacity.\n, • Ensure roadmaps integrate digital, data, AI, automation, and core platform modernization.\n, • Drive robust partnerships within the Tech & AI leadership team to ensure common principles, frameworks and guidelines are deployed and executed with effective coordination across all disciplines in the function.\n \n Enterprise Alignment & Investment Governance \n \n • Represent UK & Lloyd’s and Enabling Functions’ needs into enterprise technology investment forums.\n, • Own business unit-level investment cases, ensuring clarity of ROI, outcomes, and measurable benefits.\n, • Challenge the business on value definition and ensure initiatives meet enterprise architecture, security, and AI governance requirements.\n \n Portfolio Ownership & Delivery Oversight \n \n • Own the technology and AI portfolio for UK & Lloyd’s and Enabling Functions, ensuring delivery performance, dependencies, and risks are actively managed.\n, • Hold delivery teams accountable for execution outcomes while ensuring the business fulfils its accountabilities (SMEs, process change, adoption).\n, • Provide clear reporting to Global Leadership Team partner(s) on delivery confidence, risks, financial position, and benefits tracking.\n \n Stakeholder Management & Executive Influence \n \n • Challenging and influencing senior stakeholders with poise and composure, facilitating decision-making forums, resolving prioritization conflicts and driving outcomes.\n, • Build alignment across business functions including underwriting, claims, pricing, finance, customer operations, and distribution.\n \n AI Adoption & Business Transformation \n \n • Drive enterprise AI adoption within the business unit, ensuring:\n \n, • high-value use cases are identified\n, • adoption and operating model impacts are planned\n, • workforce readiness is supported\n, • human-in-the-loop and control frameworks are implemented\n \n, • Ensure AI is embedded into workflows rather than delivered as standalone tools.\n \n Risk, Resilience & Regulatory Partnership \n \n • Partner with Risk, Compliance, Legal, and Security to ensure delivery aligns to regulatory and control requirements.\n, • Ensure AI initiatives comply with Responsible AI, privacy, and model risk expectations.\n, • Ensure technology resilience and service continuity risks are visible and actively managed.\n \n Commercial and Vendor Leadership \n \n • Partner with Procurement and Technology leadership to shape vendor strategy aligned to business unit priorities.\n, • Support contract negotiations, supplier performance management, and strategic partnerships.\n, • Ensure commercial outcomes align to delivery outcomes and service performance.\n What you'll bring\n We’re looking for someone who has these abilities and skills: \n Commercial Acumen \n \n • Keen understanding of business strategy, financial drivers, and operational performance levers.\n, • Able to challenge executives constructively and influence investment decisions.\n \n Technology & AI Leadership \n \n • Deep understanding of enterprise technology including:\n \n, • product engineering and agile delivery\n, • cloud platforms and modern architecture\n, • data platforms and AI enablement\n, • automation and workflow transformation\n \n, • Excellent ability to evaluate AI opportunities pragmatically (value, feasibility, risk).\n \n Delivery & Portfolio Discipline \n \n • Outstanding portfolio and programme oversight capability.\n, • Ability to balance competing priorities, resource constraints, and dependencies.\n, • Robust governance, reporting, and delivery confidence management.\n \n Risk & Regulatory Mindset (Insurance Context) \n \n • Keen understanding of regulated environments and technology control frameworks.\n, • Awareness of Responsible AI, data privacy, and model risk management principles.\n \n Relationship Management & Leadership \n \n • Ability to build deep trust across business and technology..\n, • Excellent conflict resolution skills and ability to drive alignment across competing agendas.\n What we offer\n Inclusion \n AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed. \n \n • Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.\n, • Robust support for Flexible Working Arrangements\n, • Enhanced family-friendly leave benefits\n, • Named to the Diversity Best Practices Index\n, • Signatory to the UK Women in Finance Charter\n \n Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer. \n Total Rewards \n AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. \n We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. \n Sustainability \n At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. \n Our Pillars: \n \n • Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.\n, • Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.\n, • Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We are training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.\n, • AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.\n \n For more information, please see axaxl.com/sustainability. Who we are\n AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it. \n How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty. \n With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. \n Learn more at axaxl.com \n #J-18808-Ljbffr

Student Recruitment & Admin Officer \n Institution: Green & Orange Ltd \n Location: Romford, London \n Salary: £24.8K GBP/yr – £26.3K GBP/yr \n Contract Type: Permanent \n Hours: Full-Time / Part-Time \n Start Date: Immediate \n \n Role Overview \n Green & Orange Ltd is seeking an experienced, organised, and motivated Student Recruitment & Admin Officer to join our team. This role combines student recruitment responsibilities with administrative support to ensure a smooth and professional admissions process. \n You will be the first point of contact for prospective students, guiding them through suitable college and university pathways while also managing key administrative tasks. You will support students throughout the recruitment journey—from initial enquiry to successful enrolment—ensuring an efficient, supportive, and professional experience. \n \n Key Responsibilities: \n Student Recruitment Duties \n\n • Lead Engagement: Contact and follow up with prospective students via phone, email, and other communication channels.\n, • Consultation: Assess students’ goals, career ambitions, and circumstances to provide tailored educational advice.\n, • Application Support: Guide students through application procedures, document collection, and funding/finance options.\n, • Pipeline Management: Maintain regular follow-up with leads, ensuring progress through each stage of recruitment.\n, • Relationship Building: Develop trust with students through empathetic and solution-focused engagement.\n\n Administrative Duties \n\n • Database Management: Accurately record and update student interactions, applications, and progress within CRM systems.\n, • Document Handling: Prepare enrolment documents and maintain student files.\n, • Office Administration: Manage calls, emails, appointments, and general office enquiries.\n, • Reporting: Prepare recruitment reports, conversion metrics, and feedback summaries.\n, • Compliance Support: Ensure student documentation is complete and meets admission requirements.\n\n Team Collaboration \n\n • Work closely with admissions, marketing, and mentoring teams to ensure a smooth student experience.\n, • Assist with student events, recruitment campaigns, and promotional activities.\n, • Support management with day-to-day operational tasks when required.\n\n Skills & Competencies \n\n • Excellent verbal and written communication skills, with confidence engaging students over the phone.\n, • Strong interpersonal skills with a consultative and supportive approach.\n, • Proven ability to meet recruitment or service targets.\n, • Strong organisational and time-management skills.\n, • Proficient in CRM systems, MS Office, and digital communication tools.\n, • Ability to multitask, prioritise workload, and meet deadlines.\n, • Resilient, proactive, self-motivated, and able to work effectively in a team.\n, • Additional language skills such as Romanian, Ukrainian, or Slovakian are highly desirable.\n\n Qualifications & Experience \n\n • Minimum 2 years’ experience in student recruitment, administration, education consultancy, sales, or customer service.\n, • Bachelor’s degree or equivalent professional experience.\n, • Knowledge of the UK higher education system and student funding options is desirable.\n, • Experience working with adult or mature learners is an advantage.\n\n Performance Indicators (KPIs) \n\n • Number of student consultations completed.\n, • Conversion rate from lead → applicant → enrolled student.\n, • Accuracy and timeliness of CRM updates and document processing.\n, • Student satisfaction and feedback scores.\n, • Efficiency in managing administrative duties and deadlines.\n\n Salary & Benefits \n\n • Annual salary of £24,800–£26,300, based on experience (pro rata for part-time employees)\n, • Monthly or intake-based incentives for achieving or exceeding agreed student recruitment targets\n, • Professional development and training opportunities\n, • Supportive and collaborative team environment\n, • Career progression opportunities\n, • Probation period: 10-12 weeks (successful completion required for continued employment)\n\n \n Why Join Green & Orange Ltd? \n At Green & Orange Ltd, we are passionate about empowering learners to achieve their educational and career goals. As a Student Recruitment & Admin Officer, you will play a vital role in transforming lives through education while supporting the smooth operation of our student recruitment process. \n \n Our commitment to Equality, Diversity and Inclusion: \n Green & Orange Ltd is committed to equal opportunities and to maintaining a fair and inclusive workplace. \n We welcome people from all backgrounds and strive to ensure everyone feels respected, valued, and included.

Communications Assistant \n Location: Watford, Hertfordshire \n Permanent, Full Time \n \n We are seeking a Communications Assistant to join the head office team based in Watford. Reporting to the Communications Officer/Manager, the Communications Assistant will be responsible for gathering project and business media content, including video footage, photographs and stories, and help turn this material into articles and updates for company channels, including newsletters, live broadcasts and social media. \n \n The Communications Assistant will also support the effective planning and delivery of corporate functions, events and conferences, while providing administrative support to the wider Communications Team, Office Manager and senior management team where required. \n \n Duties \n \n\n • Assist the Communications Manager/Officer with gathering video footage, photographs and stories from projects to feature in the company monthly newsletter.\n, • Write articles for external and internal company communications.\n, • Assist with extending the company’s presence on social media by monitoring platforms and helping to prepare regular content.\n, • Provide support in the effective planning, organisation and implementation of functions, events and conferences.\n, • Support the planning and organisation of meetings, including diary coordination, room bookings, agendas and associated administration.\n, • Maintain basic communication trackers, contact lists, image libraries and content plans.\n, • Proof-read and format internal communications before issue.\n, • Support the preparation of presentations, event materials and communications templates.\n, • Ensure photographs, videos and project stories are stored and labelled appropriately for future use.\n, • Liaise with project teams to gather updates, approvals and supporting information.\n, • Carry out other ad hoc administrative duties as required.\n\n \n Person Specification \n \n\n • Formal qualification at A level or above, ideally in English and/or communications, media, marketing or a similar subject\n, • Experience gained in a communications, marketing or administrative support role\n, • Excellent knowledge of Microsoft Office, including Excel and Powerpoint\n, • Familiarity with Canva, social media platforms or similar digital content tools\n, • Experience in writing news articles and or company communications is advantageous\n

London / Hybrid – 1 day per week in the office Permanent | Full-time £45,000 – £55,000 Public Sector Procurement | Category Management | Commissioning | Tendering Are you an experienced Public Sector Procurement professional looking for a role where you can genuinely influence how services are commissioned and procured? We’re supporting a leading public-sector organisation with the appointment of a Procurement Specialist to join a collaborative procurement function, providing expert advice and commercial support across a diverse portfolio of services. This is a great opportunity for a Procurement Specialist, Category Specialist, Procurement Officer or public-sector procurement professional who enjoys variety, working closely with stakeholders and taking ownership of procurement activity from initial commissioning through to contract award. The Opportunity You’ll play an important role in shaping and delivering procurement activity across the organisation, acting as a trusted procurement adviser to commissioning and operational teams. From advising on the best route to market and identifying appropriate frameworks, through to managing tenders, evaluations and contract awards, you’ll provide hands-on procurement expertise across the full lifecycle. The role offers a good balance of technical procurement, stakeholder engagement and commercial thinking, with the opportunity to introduce innovative approaches and help teams achieve better outcomes through effective commissioning and procurement. What You’ll Be Doing • Provide expert procurement advice across a diverse range of public-sector services and projects., • Work closely with commissioning and operational teams from the earliest stages of procurement activity., • Advise on route-to-market options, procurement strategy, frameworks, marketplaces and e-procurement solutions., • Lead and support end-to-end procurement exercises, from initial requirements and tender preparation through to evaluation, award and contract mobilisation., • Develop high-quality tender, quotation and procurement documentation., • Ensure procurement activity is compliant with relevant UK Procurement Law, regulations and Contract Standing Orders., • Develop and support robust Excel-based evaluation models and ensure transparent, auditable evaluation processes., • Challenge and advise stakeholders where appropriate, ensuring procurement activity delivers value for money and meets organisational objectives., • Identify opportunities to introduce innovative and best-practice approaches to commissioning and procurement., • Manage multiple procurement projects simultaneously, balancing competing priorities and deadlines., • Produce clear and accurate procurement reports, presentations, recommendations and supporting documentation., • Keep up to date with developments in public procurement legislation, policy, technology and best practice. About You You’ll be a confident procurement professional with experience working within a public-sector environment, ideally with exposure to complex or regulated procurement exercises. We’re particularly interested in people who can combine strong technical procurement knowledge with the ability to build relationships and provide practical, commercially focused advice. You’ll bring: • Practical knowledge and experience of UK Public Procurement Law., • Experience working within public-sector procurement., • A strong understanding of the end-to-end procurement lifecycle., • Experience supporting or leading competitive tendering and procurement exercises., • The ability to translate procurement legislation and best practice into clear, practical advice for stakeholders., • Knowledge of e-procurement, digital procurement, marketplaces and emerging procurement technology., • Strong written and numerical skills, with excellent attention to detail., • The ability to manage multiple procurement projects, priorities and deadlines., • Strong stakeholder management and communication skills., • A proactive, organised and commercially minded approach., • The confidence to work independently while also contributing positively to a wider procurement team. Qualifications Ideally, you’ll hold a CIPS qualification at Diploma/Member level, be working towards this, or have equivalent demonstrable public-sector procurement experience. Why This Role? This is much more than a transactional procurement position. You’ll have the opportunity to become a trusted procurement partner to commissioning teams, influencing procurement decisions from the outset rather than simply managing the tender process. You’ll work across a varied portfolio, giving you exposure to different services, stakeholders and procurement challenges while developing your experience across commissioning, category management and strategic procurement. The organisation offers a flexible hybrid working model, with just one day per week required in the London office, providing a strong balance between collaboration and autonomy. If you’re currently working as a Procurement Specialist, Category Specialist, Procurement Officer, Category Manager or Strategic Procurement professional within the public sector and are looking for a role where you can broaden your experience and have a genuine influence, we’d be keen to hear from you.

Media & Marketing Officer – Temp Role £16.72 per hour | Mainly remote | 1 day per week in London Bridge. Are you a creative, confident communicator who loves social media? We’re looking for a Media & Marketing Officer to join a small, friendly communications team on a temporary basis. This is a great opportunity to use your creativity across social media, digital content, newsletters and campaigns, helping raise awareness and engagement. What you’ll be doing: Creating engaging social media posts – including graphics and captions and scheduling content across platforms Monitoring social media and spotting opportunities to amplify key messages Supporting press releases, statements, newsletters and campaigns Creating and editing engaging digital and multimedia content Supporting paid social and Google Ads campaigns * Tracking engagement and using analytics to improve content and reach Most importantly, you’ll be comfortable creating social media content and scheduling posts, working from a clear brief, timeline and sign-off process. Experience with video, newsletters, analytics, paid social/Google Ads or working in health/charities would be a bonus – but the key requirement is strong, practical social media content experience

Chief Executive Officer Bipolar UK Salary: £85,000 per annum plus benefits Location: Hybrid, with regular attendance in the London office (32 Cubitt Street, WC1X 0LR) Contract: Permanent, full-time Help Bipolar UK reach more people affected by bipolar, strengthen the support available to them and build the organisation that can make that possible. Who we are Bipolar UK is the only charity dedicated to everyone affected by bipolar. We support people living with the condition, alongside their families, friends and loved ones, helping people to live well and fulfil their potential. Lived experience runs through our organisation and shapes our services, research, campaigning and decisions. Our support includes peer support groups, our eCommunity, call-back service and digital tools, alongside work to improve understanding of bipolar and influence the systems affecting people’s lives. We want to reach more people, strengthen our influence and develop sustainable income so we can invest confidently across our work in support, research, engagement and advocacy. About the role Our next Chief Executive will lead Bipolar UK through this next stage, building on strong foundations while strengthening how the organisation works. You will drive collaboration, clearer accountability and confident decision-making across our organisation. Financial sustainability will also be important. We have healthy reserves and have invested significantly in fundraising capability. As our new CEO, you will work with colleagues and trustees to strengthen and diversify sustainable income, develop external relationships and ensure our resources can support greater reach and impact. You will work closely with our Chair and trustees, building an effective relationship between Board and executive leadership. You will also represent Bipolar UK externally, developing partnerships and increasing understanding of bipolar while ensuring lived experience continues to shape our voice and decisions. What we are looking for You will bring substantial senior leadership experience and the ability to lead across people, resources, strategy and delivery. Previous CEO experience would be valuable given the breadth of the role, although we remain open to leaders who can demonstrate comparable organisation-wide responsibility. You will understand financial sustainability and income development, know how to build an effective senior team and be comfortable working with an engaged Board. You will bring sound judgement, an inclusive leadership approach and the ability to build trust with different communities and stakeholders. Experience within charities, mental health or health would be valuable, although we welcome different backgrounds. Direct or indirect lived experience of bipolar or mental health challenges is welcomed, but is not a requirement. What matters is your ability to listen, understand and lead authentically within an organisation shaped by lived experience. If you connect with Bipolar UK’s work and believe your leadership could help us reach and support many more people, we would be pleased to hear from you. Please click the ‘Apply’ button on LinkedIn first, but please note that this does not constitute a formal application. This will take you to our dedicated recruitment website, where you can access the job pack and find details on how to formally apply by completing the 'How to apply' tab.

Opportunities to join TSS working across South London. TSS are currently recruiting Retail Security Officers in South London, where no two days will be the same and you will have the opportunity to carve out a career with the biggest name in security. Applicants must hold a valid SIA Security/Door Supervisor Licence. Position: Retail Security Officer Locations: Located in the following Post Code areas, BR1, BR6, DA14, you must be able to commute to these areas for early starts and late finishes. Pay Rate: £14.10 - £14.35 per hour Hours: Various Shifts: Various Your Time at Work As a Retail Security Officer you will be responsible for: - To provide a visible uniformed deterrent, to contribute to the safety and security of the client's premises and staff - To carry out Company Policy on loss prevention and ensure the safety of staff and visitors - To lawfully deter potential troublemakers on site - To observe and report incidents using the correct reporting systems - To carry out all duties assigned by the client or manager to whom you are responsible - To ensure site knowledge is kept up to date and developments at local level are identified - To understand and implement any Fire and Safety evacuation procedures - To assist, if required by the Client, with staff and contractor searches - To ensure that the Security base is always maintained in a clean and tidy condition - To conduct yourself, at all times, in a manner which will bring credit to yourself and the Company, ensuring full uniform is worn and SIA licence is clearly displayed Our Perfect Worker It is crucial to have great communication and customer service skills. A lot of admin is digital and paperless, so you'll need to be tech-savvy enough to use our digital devices. Our perfect Retail Security Officer will need to be aged 18 or over, a confident communicator who is a team player with the drive to always provide a friendly and professional service. Join TSS and you can also enjoy real career progression with a large international company - as the world's leading provider of security solutions, we offer loads of training and support. You'll be in safe hands from our induction and on-site training to regular reviews and welfare checks with our managers. Key Information and Benefits - Holidays (dependent on time/ hours worked) - Workplace Pension Scheme - Progression training and development opportunities - Life assurance benefit - Contributory Healthcare Scheme - Eyecare vouchers - Employee Discount Schemes - Refer a friend scheme - Free uniform provided Job Ref: 1TSSG (T173) TSS are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with TSS, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline

City Legal Solicitors is a forward-thinking, SRA-regulated law firm specialising in UK Corporate Immigration. Based in Harrow and operating successfully for over 12 years, we are recognised for our commitment to transparency, innovation, and delivering exceptional results tailored to our clients’ individual needs. We embrace cutting-edge legal technology, fostering a progressive and collaborative culture that values growth, integrity, and client satisfaction. We are now looking to expand our growing legal delivery team with the appointment of an experienced Immigration Solicitor who will play a key role in managing complex caseloads and mentoring a high-performing legal team. The Role As an Immigration Solicitor, you will be responsible for managing a broad range of personal and corporate immigration matters, with a particular emphasis on sponsor licence compliance, suspension and revocation defence, judicial review of Home Office sponsor licence decisions, and business immigration strategy. You will supervise and mentor a team of paralegals, contribute to business development, and represent clients before tribunals and courts when required. This role is ideal for a solicitor looking to move into a senior, supervisory position, with a clear pathway towards Senior Associate / Team Lead / Partner responsibilities as the department continues to expand. Key Responsibilities • Advising SMEs, scale-ups, and multinational sponsors on a full range of UK corporate immigration matters, delivering commercially focused and pragmatic legal solutions., • Providing strategic workforce planning advice, supporting clients with long-term immigration strategy, talent mobility, and sponsorship planning aligned with business growth., • Managing a diverse caseload including sponsor licence applications, Skilled Worker, Global Mobility, Global Talent, Nationality, and private client immigration matters., • Advising on and supporting complex sponsor licence compliance matters, including audits, risk assessments, and remedial action to ensure ongoing Home Office compliance., • Preparing and submitting sponsor licence suspension responses and undertaking sponsor licence revocation challenges, including detailed legal representations to the Home Office., • Acting for and engaging with high-value corporate clients, building trusted, long-term relationships and delivering a premium, client-focused service., • Handling refusal, appeal, and judicial review matters, including preparation of legal representations and supporting proceedings before the First-tier Tribunal, Upper Tribunal, and High Court, where appropriate., • Supervising, mentoring, and supporting junior team members, assisting with case progression, training, and development under the guidance of senior management., • Conducting file reviews and quality checks to ensure compliance with SRA, Home Office, and internal regulatory requirements., • Contributing to business development and marketing initiatives, including client engagement, thought leadership, and service promotion., • Assisting with the development of internal policies, precedents, compliance frameworks, and the firm’s sponsor licence compliance portal offered to clients., • Supporting the onboarding and training of new hires and playing an active role in department growth and service development., • Working towards designation as the firm's Compliance Officer for Legal Practice (COLP), taking responsibility for the firm's regulatory compliance framework, risk management, and reporting of any serious breaches to the SRA. Essential Requirements • UK-qualified solicitor with a minimum of 3 years PQE in Corporate Immigration., • In-depth knowledge of Skilled Worker, Global Talent, Sponsorship Licence and business visitor routes., • Experience representing clients in appeals, administrative reviews, and judicial reviews., • Demonstrable experience advising on sponsor licence suspensions, revocation challenges, and compliance duties., • Experience handling personal immigration matters such as spouse visas, British citizenship, settlement, and visitor visas., • Strong advocacy skills and tribunal experience are highly desirable., • Proficient in the full Microsoft Office Suite, with advanced skills in Word, Excel, Outlook, and PowerPoint. What We’re Looking For • A commercially minded and client-focused solicitor with a proven track record of success., • An entrepreneurial approach to legal practice, with a passion for delivering innovative, technology-driven solutions., • Excellent written and verbal communication skills, with strong attention to detail., • A collaborative team player who thrives in a fast-paced and supportive environment., • Demonstrable experience supervising junior fee-earners, together with prior involvement in compliance, file review, or risk management functions within an SRA-regulated environment. What We Offer • A dynamic and inclusive workplace culture that values transparency, growth, and professional development., • Clear progression opportunities and increasing leadership responsibility as the firm grows., • Access to modern legal systems and digital tools, • Competitive salary starting from £45,000, depending on experience and the chance to be part of a forward-thinking, growing law firm. Expected start date: ASAP, or by October 2026 Job Type: Full-time. Work Location: Office-based in North Harrow, UK. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible City Legal Solicitors is an equal opportunity employer.

Senior Extra Care Officer Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

Product & Customer Experience Officer Location: Moorgate, London Salary: £35,000 - £40,000 per annum Employment Type: Permanent Working Pattern: Office-based, 5 days per week About the Role We are looking for a Product & Customer Experience Officer to join our Products & Analytics team in London. This is an exciting opportunity for an analytical and customer-focused professional to play a key role in using customer insights, data and market intelligence to improve products, services and the overall customer experience. You will analyse customer feedback, behaviours, satisfaction measures and business data to identify trends, pain points and opportunities for improvement. Working closely with teams across Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance, you will turn data and customer feedback into meaningful recommendations that support better customer outcomes and business performance. Key Responsibilities Analyse customer feedback, survey results and customer experience data to identify trends, pain points and opportunities for improvement. Monitor and report on key customer satisfaction measures, including NPS, CSAT and Customer Effort Score (CES). Develop actionable insights and recommendations to support product enhancements, service improvements and process optimisation. Support customer listening programmes, satisfaction surveys and Voice of Customer initiatives. Analyse customer journeys and behaviours to identify opportunities to improve satisfaction, loyalty and retention. Prepare insightful reports, dashboards and presentations for stakeholders and senior management. Conduct market research, competitor analysis, market sizing and pricing analysis to support product strategy. Develop and monitor product KPIs, helping teams understand product performance, usage and profitability. Identify opportunities for process improvement, automation and greater operational efficiency. Work collaboratively with Product, Operations, Marketing, Sales, Customer Service, Finance, Risk and Compliance teams. Support marketing and brand initiatives, including digital campaigns, website and social media activity, customer communications and marketing collateral. Use data and customer insights to support customer engagement and brand development initiatives. About You We are looking for someone with experience in customer experience, customer insights, customer satisfaction measurement, market research or business analytics. You will ideally have: Experience designing, managing and analysing customer satisfaction surveys, including NPS, CSAT, CES and Voice of Customer programmes. Strong analytical skills and the ability to turn complex datasets and customer feedback into clear, actionable business insights. Experience analysing customer journeys, customer behaviour and satisfaction metrics. Experience presenting insights and recommendations to senior stakeholders. Strong stakeholder management and cross-functional collaboration skills. Experience using tools such as Excel, Power BI, Tableau, Qualtrics, Medallia or similar. Experience monitoring customer satisfaction KPIs and identifying root causes of customer issues. Experience with external customer ratings, industry benchmarks or customer reputation metrics would be advantageous. Financial services or other regulated-industry experience is preferred. Skills & Personal Attributes You will be: Analytical and commercially minded, with strong critical-thinking skills. Customer-focused, with a genuine interest in improving customer outcomes. An excellent communicator, able to explain complex information clearly to technical and non-technical audiences. Collaborative, with the ability to build effective relationships across multiple teams. Organised and results-oriented, able to manage multiple priorities and deliver high-quality work to agreed deadlines. Proactive and accountable, taking ownership and driving initiatives through to completion. Strategic in your thinking, able to connect customer insights and data with wider business objectives. Education A Bachelor's degree in Business Analytics, Computer Science, Engineering, Economics, Business or a related discipline is preferred, with a strong foundation in quantitative methods and data analytics. A Master's degree in a relevant subject would be advantageous. What We Offer This is a permanent opportunity based at our Moorgate office in London, with a salary of £35,000 - £40,000 per annum. Please note: this role is fully office-based, and the successful candidate will be expected to work from the office five days per week. If you are passionate about customer experience, data-driven decision-making and continuous improvement, we would love to hear from you

External Engagement Officer Salary - £32,000 depending on experience plus other Veolia benefits Location - Veolia Southwark IWMF, 43 Devon Street, SE15 1AL and 210 Pentonville Road, London, N1 9JY Hours - 40 hours per week. Monday to Friday. 9am to 5.30pm Your application must include a CV and a covering letter evidencing how you meet the job criteria. Applications without a CV and a covering letter will not be considered. When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; 25 days of annual leave Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential Stream - Employee financial wellbeing support: early access to your earned pay, savings, budgeting, financial coaching & reward What you'll be doing An exciting opportunity has arisen for an External Engagement Officer to design and deliver strategic campaigns to support local authorities to promote recycling and waste minimisation. As an External Engagement Officer, you will develop engaging digital social media content for local authorities in a number of formats, including video, and will have the chance to make a real impact on recycling rates by communicating with residents using innovative digital techniques. You will also lead on reactive and proactive press for your area, with the opportunity to identify and develop good news stories throughout the year. You will support your team by communicating with residents to solve issues, including delivering face-to-face community engagement activities to achieve project goals, and responding to resident complaints on social media. This could include identifying target groups and developing appropriate strategies to deliver key messages, delivering community events, and door-knocking target areas. You will have the experience of working in a team to deliver projects and will be confident in managing a varied workload. You will need to be a detail oriented and creative individual who is confident in communicating concisely and clearly. This role will involve working in both South London (with a base in Southwark) and Kings Cross in a hybrid manner. Some evening and weekend work will be required on occasion and a full driving licence and experience of driving in the UK is preferable. The experience you will need Essential: Excellent verbal and written communication skills Understand how to utilise social media campaigns and tailor communication to different audiences Confident in developing content in multiple formats, and will possess filming and basic video editing skills Have excellent attention to detail, planning and organisational skills and a proven ability to prioritise workloads and multi-task Experience of complaint resolution and speaking to the publicDesirable: Knowledge of the recycling sector Experience working with local authorities Experience designing and delivering social media, social advertising and digital campaigns Experience dealing with media proactively and reactively Full UK Driving Licence and experience of driving in the UK You will be able to work unsupervised when necessary but will also be happy collaborating with teammates. You will be available to work weekends and evenings occasionally as and when it is required. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive

Title: Patent Formalities Officer Location: London (Hybrid) Hours: Full Time - 37.5 hours The Position Our London office is home to a dynamic, fast‑paced Patent team supporting clients across life sciences, chemistry, electronics, software and engineering. With demanding and fast‑evolving requirements, we rely on exceptional accuracy, organisation and attention to detail. As a Patent Formalities Officer, you’ll play a pivotal role in delivering a high‑quality, timely and reliable formalities service, supporting fee‑earners and contributing to the smooth running of a busy, highly valued team. Key Responsibilities • Provide comprehensive support for the filing and prosecution of UK, European, International (PCT) and other national patent applications., • Ensure all patent deadlines are met with absolute accuracy, complying with legal and fee requirements for each jurisdiction., • Prepare, execute and, where necessary, legalise documentation required to support patent filings and registrations., • Liaise proactively with attorneys and stakeholders to progress actions and ensure timely completion of case tasks., • Maintain strong knowledge of patent law and formalities procedures across key filing countries to deliver a professional, informed service to clients. About You You will bring proven experience across the full range of UK, European and international patent formalities, along with exceptional accuracy and attention to detail when working under pressure. Confident in using your own judgement, you’ll ensure clients’ applications are processed appropriately while maintaining a highly organised and efficient approach to your workload. You’ll be able to prioritise effectively in a fast‑paced environment and collaborate positively as a supportive team player. Having the CIPA patent administrator qualification would be a significant benefit. Candidate Essential Experience, Qualifications and Skills: • Demonstrable previous experience of the full range of patent formalities procedures and filing administration requirements for the UK, Europe and other countries, • CIPA certificate in patent administration About HGF: HGF Limited is one of Europe’s largest intellectual property specialist firms offering a fully integrated IP solution, bringing over 200 Patent Attorneys, Trade Mark Attorneys and IP Solicitors together to provide a full-service IP solution. With 25 offices across the UK, Ireland, Germany, Netherlands, France, Switzerland & Austria, HGF’s Patent and Trade Mark Attorneys provide specialist technical and legal advice to blue chip organisations and small to medium businesses across the world. Many of our clients are household names and the work HGF does allows them to protect and exploit their inventions, new products and branding. Why move to HGF? • HGF takes a transparent and merit-based approach to your career development and you will have the opportunity to shape your long-term progression., • We’re a firm with a focus on DEI (Diversity, Equality and Inclusion), with a staff led DEI Focus Group, affinity networks and a DEI Board sponsor, • As a business we have a dedicated Learning and Development team focused on career long development of your skills along with a digital learning platform covering a wide range of content, • Benefits including our award winning enhanced parental leave policy, 27 days holiday, bonus scheme and flexible working HGF Values People - People matter. We treat people fairly, with respect and compassion. We foster a friendly, inclusive and enjoyable culture for everyone to prosper in. We invest in our people and offer appropriate coaching and training to assist with development and learning. We promote a healthy work-life balance. Progression is based on merit. Excellence – We strive to be the best. We pursue excellence in all our individual roles resulting in outstanding legal and technical advice for our clients. Our people are pragmatic, responsive and commercially minded. We do not presume but listen to understand so we can engage proactively and appropriately. Teamwork – We stand together. We work with our clients to protect their interests, and with each other as a mutually supporting firm. We value, appreciate and listen to others, regardless of role, recognising each individual’s particular blend of talent, skill and experience. We are individually and jointly accountable and take responsibility for our actions and decisions. Progressive – We innovate. We continually improve our services and processes through understanding, creativity, and investment. We evolve by taking opportunities and adopting new business procedures, unencumbered by historical structures or out-of-date attitudes. As a firm, we have an entrepreneurial spirit, and encourage new thinking in our people.

Senior Extra Care Officer (Housing) Location: Bristol Court, United Drive, Feltham, TW14 9AG - Fully Office Based Contract: Fixed-term Secondment Cover - 6 months (possible extension) Hourly Rate: £21.41 PAYE / £28.48 Umbrella Hours: Mon-Fri, 36 hours Service: Specialist Housing (Extra Care) Start date: ASAP Are you passionate about supporting vulnerable residents to live independently while delivering excellent housing management services? We are seeking a proactive and customer-focused Senior Extra Care Officer to join our team at Bristol Court, a thriving Extra Care Housing scheme in Feltham. This is a full-time, site-based position providing cover for a secondment. Please note that remote working is not available, and the successful candidate will be required to work on-site five days per week. About the Service Bristol Court is a specialist Extra Care Housing scheme consisting of 94 self-contained flats supporting residents aged 18 and over, including: Older people People living with dementia Individuals with learning disabilities Individuals with mental health needs Our aim is to help residents maintain their independence while ensuring they feel safe, supported, and connected within their community. About the Role As Senior Extra Care Officer, you will play a key role in delivering high-quality housing management and tenancy support services. Working closely with the Housing Management team, you will support residents throughout their tenancy journey while helping maintain a safe, welcoming, and well-managed housing environment. You will be responsible for: Managing tenancy sign-ups and supporting new residents to settle into their homes Handling tenancy-related enquiries and providing housing advice Supporting rent account monitoring and tenancy sustainment activities Assisting residents with housing, welfare, and benefits-related issues Managing and resolving low-level anti-social behaviour cases Supporting tenants to report repairs and resolve day-to-day housing matters Promoting tenant responsibilities and compliance with tenancy agreements Maintaining accurate tenancy records and related documentation Working collaboratively with care providers, partners, and internal teams Responding to emergencies and supporting health and safety compliance across the scheme Supporting the line management of Concierge Officers and ensuring service standards are maintained About You We are looking for an experienced housing professional with a strong understanding of tenancy management and a passion for improving outcomes for vulnerable residents. You will have: Experience working within housing management, supported housing, or Extra Care Housing environments Knowledge of housing legislation, tenancy management, and safeguarding principles Excellent communication and interpersonal skills The ability to build positive relationships with residents, colleagues, and partner agencies Strong IT skills and confidence using digital systems Experience managing challenging situations and resolving problems effectively A proactive, organised, and customer-focused approach The ability to work independently while contributing positively as part of a team Previous experience within an Extra Care Housing setting is highly desirable. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser

We are seeking a highly motivated Compliance Officer to support regional Compliance coverage in EMEA for the Firm’s Digital Assets business to play an integral part in defining and executing the firm’s Compliance strategy for Digital Assets and the emerging regulatory and risk environment. In ad

Salesforce Service Cloud LeadLocation: United Kingdom – London or ManchesterCareer Level: Senior ManagerJoin Accenture Song, a fast-growing division dedicated to crafting transformative digital experiences at scale. As part of the Salesforce Business Group, you’ll support a portfolio of clients spanning across all key industries. Helping leading organizations thrive by combining creativity, data-driven insights, and cutting-edge technology. Grow alongside our global network of talent and help drive impactful change for some of the world’s most mission-driven institutions. About the Accenture Salesforce Business GroupAccenture has established a global commitment to Salesforce called the Salesforce Business Group (SFBG); a focused executive-level effort between Salesforce and Accenture to turbo-charge our joint business and deliver outstanding customer experiences for our clients.The Accenture Salesforce Business Group exists to help our clients create the best customer and employee experiences on the planet. We do this through leveraging deep expertise across sales, service, marketing and operations transformation. With extensive knowledge of Salesforce's industry-leading capabilities, we help clients modernise how they engage customers, empower employees, and drive operational excellence.You will join a team that combines the energy of a start-up with the scale and reach of one of the world's largest Salesforce practices. Working alongside industry experts, Salesforce product specialists, and senior business leaders, you will help shape the future of customer service transformation for some of the world's most recognised organisations.As a Salesforce Service Cloud Lead you will:Serve as the Salesforce Business Group's lead subject matter expert for Customer Service, providing strategic leadership across business, technology and operating model transformation.Own and develop the overall Service capability within the UK Salesforce Business Group, helping define our go-to-market strategy, offerings, thought leadership and growth agenda.Act as a trusted advisor to senior client stakeholders, including CIOs, Chief Customer Officers, Chief Digital Officers, Heads of Customer Operations and Contact Centre leaders.Lead large-scale Service Cloud and Agentforce transformation programmes, from vision and strategy through to solution design and delivery.Shape and drive customer service modernisation initiatives focused on omnichannel engagement, contact centre transformation, workforce productivity, customer self-service and AI-powered service operations.Help clients understand and adopt the next generation of customer service capabilities enabled by Agentforce, Generative AI and autonomous agents, balancing business value, governance and operational impact.Lead pre-sales activities, including opportunity shaping, executive presentations, solution strategy, commercial estimation and proposal development.Define Service Cloud target architectures, operating models and transformation roadmaps aligned to business objectives.Partner closely with Salesforce and Accenture leadership to build market presence and strengthen our position as a leading Customer Service transformation practice.Coach, mentor and develop Service Cloud consultants, architects and delivery teams across the Salesforce Business Group.We are looking for experience in the following skills:Extensive experience leading end-to-end Salesforce Service Cloud transformation programmes and customer service modernisation initiatives.Deep understanding of customer service operations, including:Contact centre and call centre operationsCase managementOmnichannel serviceWorkforce productivityKnowledge managementDigital self-serviceCustomer support operating modelsService metrics and performance managementProven ability to engage and influence senior executives and conduct strategic conversations with CIO-level stakeholders on customer service technology, organisational transformation and AI adoption.Strong understanding of Salesforce Service Cloud capabilities, including Case Management, Omnichannel Routing, Digital Engagement, Knowledge, Field Service integration, Service Intelligence and Contact Centre transformation.Experience defining service transformation strategies that combine process improvement, operating model redesign and technology enablement.Deep knowledge of Agentforce and emerging AI-powered service capabilities, with an understanding of how agentic AI will reshape customer service organisations over the coming years.Proven ability to architect enterprise-scale Salesforce Service solutions while balancing scalability, security, performance, maintainability and operational excellence.Strong commercial and consulting skills, including business case development, roadmap definition, executive storytelling and stakeholder management.Experience developing industry-leading propositions, offerings and thought leadership in the customer service domain.Ability to work creatively and analytically in problem-solving environments, thriving in dynamic and collaborative teams.CertificationsYou’ll hold the following certifications:Salesforce Certified Service Cloud ConsultantSalesforce Certified AdministratorSalesforce Certified Agentforce SpecialistAdditional Salesforce Architect, AI or Industry certifications are highly desirableSet yourself apartRecognised expertise in customer service transformation, contact centre strategy or customer operations consulting.Experience with leading Contact Centre as a Service (CCaaS) platforms such as Amazon Connect, Genesys, NICE, Five9 or Cisco.Strong understanding of the future of customer service in an AI-first and agentic operating environment.Active participation in the Salesforce community through thought leadership, speaking engagements or industry contributions.An understanding of the CIO, Chief Customer Officer and Customer Operations leadership agenda, including priorities, challenges, emerging technologies and performance metrics.Experience helping organisations define the role of autonomous agents alongside human agents within future service operating models.What’s in it for you:Our Total Rewards consist of a competitive basic salary, annual performance bonus, opportunities to acquire equity and a wide range of health and wellbeing benefits. These include perks such as:Up to 30 days of leave to spend each year plus 3 extra volunteering days per year for charitable work of choice.Family-friendly and flexible work policies.Attractive pension plan with financial wellbeing support and resources.Private healthcare insurance plan and Mental Wellbeing support.Employee Assistance Programme, Career Development and Counselling.A range of generous Parental Leave offerings.Flexibility and mobility are required to deliver this role as there will be requirements to spend time onsite with our clients and partners to enable delivery of the outstanding services we are known for.Please note that with all our roles, you should expect some in-person time for collaboration, learning and building rapport with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.#LI-EUSNGCR01About AccentureAccenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360 value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360 value we create for our clients, each other, our shareholders, partners and communities.Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.SummaryLocation: London; Manchester, 2 Circle SquareType: Full time

Join us a Product Manager, Digital Assets ! Are you ready to shape the future of capital markets? We are looking for a Product Manager, Digital Assets to join the Digital Assets team. Contributing to the overall product roadmap and prioritisation alongside the Chief Product Officer. Your profil

Locations: London | LisbonWho We AreBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.What You'll DoAs the Global Digital Enterprise Risk Manager, you will help strengthen BCG’s Enterprise Risk Management (ERM) program with a primary focus on IT Services & Cyber Risk and Data & AI Risk. Working across global teams, you will help ensure the firm’s risk management approach remains forward-looking by strengthening capabilities to proactively identify, assess, monitor, and respond to emerging risks across the rapidly evolving digital landscape. You will translate complex technology, IT Services, cyber, data, and AI risks into clear, actionable insights while supporting consistent, transparent enterprise risk management practices across the firm.In this role, you will partner with colleagues across Digital, Information Technology, Information Security, Privacy, Legal, Compliance, and other business functions to drive cross-functional risk initiatives. You will translate complex risk information into clear, executive-ready insights, enabling informed decision-making, and helping foster a strong risk-aware culture across BCG.Support the continued evolution of BCG’s Enterprise Risk Management program, with primary responsibility for IT Services & Cyber Risk and Data & AI Risk.Build strong partnerships with stakeholders across IT Services & Cyber Risk and Data & AI Risk domains, delivering responsive, high-quality risk support and guidance while balancing pace, rigor, and business need.Partner with ERM workstreams and cross-functional stakeholders to drive a coordinated, enterprise-wide approach to digital risk management.Develop executive-ready presentations, dashboards, and reports that communicate key risk insights, trends, and recommendations.Monitor and analyze enterprise risk information to proactively identify emerging IT services, cyber, data, and AI risks, assess potential business impacts, and support mitigation planning.Develop and maintain key risk indicators (KRIs), risk sensing metrics, and executive reporting that support the proactive identification, monitoring, and communication of emerging technology, IT Services, Cyber, Data, and AI risks across the enterprise.Escalate material IT Services & Cyber Risk and Data & AI Risk issues through BCG’s enterprise risk governance and escalation framework, ensuring timely executive visibility, effective decision-making, and appropriate risk oversight.Coordinate periodic enterprise risk register reviews for the IT Services & Cyber Risk and Data & AI Risk domains, ensuring risks are appropriately assessed, documented, and integrated into the broader Enterprise Risk Management risk register, reporting, and governance processes.Enable consistent risk reporting, governance, and communications across functions, promoting transparency and informed decision-making.Lead cross-functional projects and influence stakeholders to advance strategic risk initiatives and improve enterprise risk processes.Contribute to the ongoing enhancement of ERM methodologies, reporting frameworks, and governance practices to support a scalable and effective risk management program.What You'll Bring7+ years of experience in enterprise risk management, technology risk, cyber risk, IT services risk, or related discipline.Experience assessing and managing IT services, cyber, data, and AI-related risks within complex, global organizations.Knowledge of enterprise risk management frameworks (COSO ERM, ISO 31000), security frameworks (NIST CSF, ISO 27001), AI risk frameworks (NIST AI RMF), and key risk indicators (KRIs).Excellent written and verbal communication skills, with the ability to translate complex, technical risk concepts into decision-ready materials for both technical and non-technical senior stakeholders.Proven ability to drive adoption of risk processes and influence outcomes across business units without direct authority, building credibility, trust, and buy-in through collaboration, sound judgment, and effective stakeholder engagement.Solid understanding of legal and regulatory considerations related to cybersecurity, data privacy, and AI in a global business environment.Experience developing executive-ready presentations, dashboards, and reporting using PowerPoint, Power BI or Tableau, and governance, risk, and compliance (GRC) platforms. Experience with collaboration tools such as Microsoft Teams, Slack, or Trello is preferred.Practical experience using AI and large language model (LLM) tools to accelerate risk analysis, reporting, and content development.Bachelor’s degree in business, risk management, economics, computer science, information systems, cybersecurity, or related field. An advanced degree or professional certification, such as CRISC, CISA, CISM, or CRM, is a plus.Ability to work across time zones; occasional travel may be required. Strong analytical and problem-solving skills. Fluent English and high professional integrity. Success in this role requires strong business judgment, intellectual curiosity, and a collaborative mindset. You are comfortable navigating ambiguity, adapting to evolving priorities, and balancing multiple initiatives in a dynamic global environment. You build trusted relationships across senior stakeholders, cross-functional partners, and teams, communicate complex risk topics with clarity and diplomacy, and translate evolving non-financial risks into practical business insights that enable informed decision-making.Who You'll Work WithYou will be part of BCG’s Enterprise Risk Management team, partnering with colleagues across the firm to strengthen enterprise-wide risk management capabilities and support informed decision-making.In this role, you will work closely with the Head of Enterprise Risk Management, Chief Risk Officer (CRO), Chief Information Officer (CIO), Chief Information Security Officer (CISO), and teams across Digital, Data Governance & AI, Legal, Privacy, Compliance, and Internal Audit. You will also collaborate with business leaders and cross-functional stakeholders around the world to identify emerging risks, strengthen governance, and enable consistent risk management practices.As part of a globally connected team, you will help shape the firm’s enterprise approach to managing technology, cyber, data, and AI risks while contributing to strategic initiatives that strengthen BCG’s enterprise risk program and foster a strong risk-aware culture.Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.Job SummaryJob number: 58922Profession: Legal Team and Risk Management

DescriptionEngine by Starling, was born out of Starling: the UK’s first and leading digital bank. Today, Starling delivers intuitive, customer-centric tools to help over 4.6 million people and small businesses to be ‘good with money’. We believe that great technology has the ability to empower customers to save, spend and manage their money in a new and transformative way. Engine is on a mission to promote this philosophy around the world.Engine is a cloud-native, bank-built SaaS platform. We provide a comprehensive and cloud-native solution to power banks around the world, who share our ambition of building businesses designed to evolve, innovate, and meet growing customer demands. The SaaS technology platform is now available to banks, building societies and credit unions around the world, enabling them to benefit from the modern digital features and efficient back-office processes that has helped Starling to achieve its success.At Engine, we follow five guiding principles: listen, keep it simple, do the right thing, own it, and aim for greatness. Having launched in 2022, we are a rapidly-growing organisation who adopts the same agile mindset as our technology. As such, we embrace change, the reimagination of processes and have cultivated an environment where our colleagues - and partners - can design, build and collaborate openly, with a strong degree of ownership and empowerment to get things done.Hybrid WorkingEngine is headquartered in London, with offices in Dublin, Sydney, Dubai, Toronto and New York. This role will be based in London. International travel will be necessary on an ad hoc basis, depending on the client and nature of the engagement.About the RoleThe role offers the opportunity to own, manage and lead a European sub-region, scaling Business Development with the support of a focused central team. As the Sales Lead in Europe, you will be responsible for cultivating relationships at an executive level, overseeing client and partner engagements - including Discovery exercises and seeing programmes through to completion. This position also encompasses the opportunity to become a Client Relationship Director for Engine’s clients within the region, acting as a trusted advisor, partner and executive sponsor, ensuring their needs are heard and fulfilled during both Implementation and Run phases.Our ambition is to build autonomous, highly-skilled teams, with a deep understanding of the local market, across the Nordics, Southern Europe and Central Eastern Europe. While you will drive deal execution within a defined European cluster, you will apply the central European value proposition and sales playbook consistently.What you'll get to doDriving and defining the end-to-end execution plan of Engine’s market entry in geographies with high potential for digital banking transformationDeveloping and managing senior relationships with banking and ecosystem stakeholders, across your allocated clusterProgress and close opportunities using Engine’s established go-to-market model, providing executive sponsorship and expertise during commercial and contracting negotiationsEnsuring consistency across Engine’s messaging, positioning and deal motion across geographiesCo-ordinating closely with central Proposition, Solution Architecture and Enablement teams, to develop solutions which resonate strongly with the local marketProviding structured, region-specific market feedbackScaling a local integrated team in alignment with business pipelineRequirementsYou possess 8+ years of senior enterprise or platform business development experience, across multiple marketsYou have a track record of closing complex deals, which engage multiple stakeholders across the businessYou have experience operating within centrally governed or matrixed organisationsBanking or regulated industry exposure is strongly preferred (ideally retail or business banking), with a deep understanding of the challenges relating to bank IT systems, change management and transformationYou have existing, trusted relationships with bank executives within the regionYou have experience in managing and scaling teams Your skillsYou possess fluent English language skills, and are fluent in at least one relevant regional European language (French, German, Spanish, Polish or other)Speaking a range of European languages is a strong plusYou are a collaborative and purpose-focused individual, who provides focus and foresight to a highly skilled teamYou are comfortable inheriting an existing playbook, while offering new approaches to enhance the broader European team’s ways of workingYou have a proven track record of strong stakeholder management across an array of cultures and valuesYou are disciplined, resilient, and approach your work in a structured, logical mannerInterview processInterviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:Interview and introduction to Engine’s VP - European Business Development (1 hour)A subsequent interview with Engine’s Chief Commercial Officer, with the potential to host the session in our London office (1 hour)An informal introduction to a portion of Engine’s European Business Development team (45 minutes)Final interview with Engine’s Chief Executive Officer (45 minutes)Benefits33 days holiday (including public holidays, which you can take when it works best for you)An extra day’s holiday for your birthdayAnnual leave is increased with length of service, and you can choose to buy or sell up to five extra days off16 hours paid volunteering time a yearSalary sacrifice, company enhanced pension schemeLife insurance at 4x your salary & group income protectionPrivate Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and PelotonGenerous family-friendly policiesIncentives refer a friend schemePerkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perksAccess to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasingYou may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.Job SummaryID: F406FC2C3ADepartment: Engine by Starling, Business DevelopmentType: full time

Job summaryWe are seeking an exceptional Chief Technology Officer to provide strategic and operational leadership for technology across the Royal Free London Group.Reporting to the Chief Digital and Information Officer, this senior role will lead the Trust's enterprise technology strategy, architect

Director – Healthcare – Cyber SecurityThe role will be working in the UK Cyber Security practice within our Technology and Data service line in Advisory. Our clients across healthcare are facing increasing cyber threats, heightened regulatory expectations and growing pressure to demonstrate that cyber resilience protects services, data, operational continuity and patient safety. Our specialists provide independent, jargon-free advice and advanced technical capabilities to help clients proactively manage cyber and technology risks, strengthen resilience and unlock value from their information assets while protecting their organisations and the people they serve.We provide cyber security services to clients across three coverage groups:Financial ServicesSectorsInfrastructure, Government and HealthThis is a Director role to lead our go-to-market approach for cyber security services with a focus on healthcare, including NHS organisations, Arm’s Length Bodies, provider organisations, commissioners, regulators and private healthcare organisations. A key emphasis of the role will be on originating and leading the delivery of cyber security engagements, strengthening KPMG’s relationships across the healthcare market and contributing to the leadership of our cyber security business in Infrastructure, Government and Health.The Director role will be responsible for the following areas:Work collaboratively with the leadership of the healthcare cyber security business, cyber security capability leads, Government and Health colleagues and our alliance partners to deliver the cyber security business plan for healthcare clients.Grow our current footprint to meet market demand and client issues, exploiting adjacencies across current engagements in cyber, digital transformation, cloud, data, AI, operational resilience, technology risk and managed services.Build relationships with other parts of the firm, including health advisory, technology transformation, cloud, data, AI, privacy, technology risk, operational improvement and major programme delivery, to bind offerings together around the needs of healthcare clients.Actively contribute to relationships with our strategic alliance partners to drive collaboration, sales opportunities and differentiated healthcare propositions.Lead and maintain our people capability by managing and developing the technical and sector skills of the team, growing our healthcare cyber capability and supporting recruitment of specialist resources.Originate and lead on sales opportunities across the healthcare market, including opportunities with national bodies, NHS organisations and private healthcare providers.Develop relationships internally and externally and build a high-quality pipeline of opportunities and/or sell engagements to healthcare clients.Lead the delivery of cyber security engagements, ensuring quality, pace, commercial discipline and alignment to the operational realities of healthcare.Define the people requirements, including skills, experience and market credibility, needed to strengthen our team of cyber security resources and lead the recruitment of these resources.Reporting to the Lead Cyber Security Partner for Health, the Director role involves:Taking accountability for the delivery of healthcare cyber security engagements and leading multiple engagements on a day-to-day basis with the assistance of Senior Managers and Managers in the team.Being responsible for expanding our cyber security services in the healthcare sector, with a focus on propositions that respond to current market demand and the long-term direction of health and care digitisation.Providing leadership and collaborating with people across the coverage groups on cyber security services to deliver a clear and unified strategy for healthcare clients.Leading healthcare sales origination and business development initiatives and acting as an integral part of the broader Technology and Cyber Security leadership team.Contributing to the overall healthcare cyber security strategy by identifying opportunities for growth and developing the strategy to capitalise on cyber security risk, resilience and transformation opportunities in this sector.Building and managing excellent networks and client relationships, typically at CIO, CCIO, CNIO, COO, CISO, SIRO, Caldicott Guardian, Chief Digital Officer, Chief Information Officer, Chief Technology Officer, Director of Digital, Director of Strategy, Director of Operations and board level, across a range of healthcare organisations.Actively identifying and progressing healthcare business development opportunities, as well as managing sales activities such as responding to RFPs, bid management, proposal writing and client presentations.Developing internal networks and maintaining excellent relationships with colleagues across KPMG, particularly across cyber, digital health, transformation, cloud, data, AI, risk and public sector teams.Coaching and developing team members as part of our overall performance management process or on specific engagements, with a focus on building commercially confident, technically credible and sector-aware talent.Contributing to practice management, including training, knowledge management, thought leadership, propositions, market eminence and the development of reusable healthcare cyber assets.Travelling in the UK to regional offices and client sites, including healthcare clients where required; and travelling in the UK or internationally to support client delivery where required.Acting in line with KPMG’s values at all times.The personBachelor’s degree qualification.MBA, Master’s degree or relevant professional qualification desirable.Experience of working in the healthcare sector, ideally including previous employment within healthcare, health technology, NHS, public sector health, private healthcare, or a closely related organisation.Experience of working at senior level as a cyber security subject matter expert, with the credibility to advise senior healthcare stakeholders on cyber risk, resilience, security operations, identity, threat management and technology risk.Experience and knowledge of the healthcare market, including the priorities, pressures and operating models of NHS organisations, national health bodies, provider organisations, commissioners, regulators and private healthcare providers.Strong existing relationships and market knowledge across healthcare, with the ability to identify and engage key stakeholders, understand buying dynamics and navigate complex health and care ecosystems.Commercially aware and with industry relationships that will enable achievement of significant annual revenue targets through origination, account development and high-quality delivery.Wide industry exposure with a depth of technical security knowledge and experience in cyber security, including cyber strategy, cyber risk management, security governance, cyber resilience, incident response, security operations, IAM and cyber threat management.Experience and knowledge of the regulatory, assurance and standards environment facing healthcare clients, including cyber security, privacy, information governance, clinical safety, data protection and operational resilience obligations relevant to health and care.Proven experience of successfully leading, managing and delivering cyber security and technology advisory, transformation and managed services to large and complex clients.Proven experience of delivering cyber security advice that connects technical risk to healthcare outcomes, operational continuity, patient safety, public trust and board-level accountability.Excellent written and verbal communication skills, with the ability to explain complex technical issues to non-technical audiences, including executive teams, clinicians, operational leaders and boards.Extensive relevant sales experience, negotiation skills and project management capability, with a track record of converting relationships and market insight into secured work.Sound understanding of risk management in a professional services environment.A collaborative leadership style, with the ability to build multidisciplinary teams and bring together cyber, digital, data, cloud, AI, privacy and operational transformation expertise around client problems.Healthcare-specific differentiatorsThe successful candidate should bring more than generic cyber leadership. They should understand how healthcare works, who matters in the market, how decisions are made, and why cyber risk must be framed through resilience, safety, trust and service continuity.They should be able to open senior healthcare conversations, spot where cyber risk intersects with digital transformation and operational performance, and build propositions that are credible to healthcare executives, clinicians, digital leaders and security teams.#LI-EH1

Thomson Reuters is seeking an experienced Privacy Operations Manager to join our General Counsel's Office. Reporting to the Chief Privacy Officer, this role presents an exciting opportunity to operationalize our global privacy program across Thomson Reuters. This role will lead a team of privacy operations specialists and be responsible for implementing privacy policies, managing day-to-day privacy operations, and ensuring compliance with global data protection and cybersecurity regulations including regional (GDPR, NIS2, Digital Services/Markets Act), federal (PIPEDA, UK GDPR), U.S. State (CCPA), provincial (Quebec’s Law 25) and sectoral (HIPAA, GLBA, FedRamp, CJIS, etc.) privacy regulation, and other applicable data protection laws. This role will also manage the operational aspects of cyber incident management, coordinate incident response activities and ensuring effective execution of the organization's cyber incident response processes. The ideal candidate will bridge the gap between privacy law, technology and strategy, working cross-functionally to embed privacy practices throughout the organization and driveautomation,leveragingtheuseofAIandothertools tooperationalize privacy compliance across products, services and functions.About the RoleIn this opportunity as a Privacy Operations Manager, you will lead:Privacy Program ManagementOversee the day-to-day operations of Thomson Reuters' global privacy programImplement privacy policies, procedures, and operational frameworksConduct or facilitate the conduct of risk assessments, including - privacy impact assessments (PIAs) data protection impact assessments (DPIAs), transfer impact assessments (TIAs)Coordinate responses to data subject access requests (DSARs) and ensure timely resolutionTrack and report on privacy program metrics and KPIsPrivacy Compliance & Risk ManagementTrack and report changes in new/existing privacy regulations and monitor compliance with key regulations including GDPR, CCPA, PIPEDA, among othersBuild out and maintain data inventory, and data mapping initiativesIdentify privacy risks and work with stakeholders to implement mitigation strategiesSupport privacy incident response and breach notification processesConduct privacy audits and assessments of internal processes and third-party vendorsCyber Incident ManagementSupport the day-to-day operational execution of the cyber incident response program, including intake, triage, and escalation of security incidents with privacy implicationsSupport cross-functional co-ordination with Information Security, IT, Legal, and Business teams during active incidents to ensure timely containment, remediation, and communicationSupport legal assessment of incidents to determine breach notification obligations under applicable privacy and data protection regulations, and drive timely notification to affected individuals and regulatorsMaintain and continuously improve incident response playbooks, runbooks, and operational procedures for cyber incidentsPrivacy-by-Design and Cross-Functional CollaborationPartner with Legal, Information Security, IT, Product, and Business teams to integrate and operationalize privacy-by-design principles and guidance into the product development cycle.Serve as a privacy subject matter expert and advisor to business unitsFacilitate privacy training and awareness programs for employeesWork with vendors and partners to ensure contractual privacy obligations are metIdentify current sub-processor's and updating contractual documentation to reflect current stateDocumentation & ReportingMaintain records of processing activities (ROPA) and privacy documentationPrepare and maintain privacy metrics, dashboards and reports for leadership and relevant stakeholdersDocument privacy procedures and create operational playbooksSupport regulatory inquiries and auditsTeam Leadership & ManagementLead, mentor, and develop a team of Privacy Operations Specialists, fostering a culture of accountability, continuous learning, and operational excellence.Set clear performance expectations, conduct regular one-on-ones, and provide ongoing coaching to support individual growth and career development.Collaborate cross-functionally with Legal, IT, Security, and Business teams to align privacy operations priorities, resolve escalations, and ensure the team has the resources and guidance needed to execute effectively.Drive team efficiency by establishing standardized workflows, refining processes, and implementing best practices that scale with the organization's evolving privacy landscape.About YouYou’re a fit for the role of Privacy Operations Manager if your background includes:Required:Bachelor’s degree in law, Information Systems, Computer Science, Cybersecurity, or related legal or technical field6-8 yearsofexperienceinatechnicalprivacy,cybersecurity,orcompliancerole,preferablyinaSaaSenvironment. Including 3-5 years of people management.Relevantprivacy and/or cybersecurity certification, such as IAPP’s Certified Information Privacy Professionalcredential(CIPM, CIPPT), Certified Information Systems Security Professional (CISSP).Experiencewithprivacyriskassessmentsfroma technical perspective.Advanced skills (3-5+ years) configuring and managing OneTrust privacy management software, including assessment automation, data inventory management, and DSAR workflow and consent management.Strong knowledge of global privacy regulations (GDPR, CCPA, PIPEDA, etc.)Abilitytointerpretlegalandregulatoryrequirementsintosystem-levelcontrols.Experiencein advising productand technology teams on privacy obligations relating to theprocessing of sensitivedata, including implementing privacy by design requirements.Knowledgeof dataclassification,retention, and lifecyclemanagement.Experience managing privacy operations in a large, complex organizationProven ability to manage multiple projects and priorities simultaneouslyExcellent communication skills with ability to explain complex privacy concepts to non-technical audiencesStrong analytical and problem-solving capabilitiesExperience with privacy management tools and technologiesPreferred:Experiencewithautomationtools(e.g.,PowerBI,PowerAutomate)andAI/MLframeworksforcompliance.Experiencewithdatagovernancetools,SIEMsystems,andprivacy-enhancingtechnologies(PETs).Expert skills (5+ years) configuring and managing OneTrust privacy management software, including assessment automation, data inventory management, and DSAR workflow and consent management.Proficiencyinscriptingandautomationforcompliancetasks/ privacy automation tools and technologies.Knowledge of information security frameworks and practicesProject management certification or experienceMaster's degree in legal studies or law degree.Skills & CompetenciesStrategic thinking with operational execution capabilitiesStrong attention to detail and organizational skillsAbility to work independently and collaboratively across global teamsAdaptability to changing regulatory landscapesCultural sensitivity for working in a global environmentTechnical aptitude for understanding data flows and systems#LI-KK1What’s in it For You?Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.About UsThomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.Learn more on how to protect yourself from fraudulent job postings here.More information about Thomson Reuters can be found on thomsonreuters.com.SummaryLocation: United Kingdom, LondonType: Full time

Director - Digital HealthcareThe role will be working in the UK Digital Healthcare practice within our Technology and Data service line in Advisory, supporting clients across Infrastructure, Government and Health. Our clients are making major investments in digital platforms, data, automation and electronic patient record capabilities, but the value is only realised when technology is adopted, embedded into clinical and operational workflows, and connected to measurable outcomes. This Director role is designed for a leader who can originate, sell and deliver large national and local mandates where technology deployment, adoption, change and benefits realisation are treated as one integrated transformation challenge.The teamKPMG is a major advisor to the UK healthcare market, supporting national bodies, systems, providers and local organisations to deliver complex transformation. This role will sit within a growing Cyber and Digital Healthcare business and work closely with cyber, data, AI, cloud, technology transformation, operational improvement, clinical transformation, change and managed services teams. The successful candidate will help scale our market-facing capability in digital adoption and technology-enabled outcomes, with particular focus on EPR, AVT and other digitally enabled health and care workflows.The roleThis is a Director role to lead our go-to-market and delivery approach for Digital Healthcare, with a focus on large national mandates and local health and care mandates that deploy technology as part of a broader ambition to improve productivity, operational performance, staff experience, patient experience and outcomes. The role is not simply about implementing systems. It is about helping healthcare organisations get the best out of technology by shaping the operating model, redesigning pathways, preparing users, embedding adoption, and sustaining new ways of working after go-live.The successful candidate will be credible with senior healthcare leaders, digital leaders, operational leaders and clinical stakeholders, and will be able to move comfortably between strategy, delivery, adoption and benefits realisation. They will understand the practical realities of implementing EPR, AVT and wider digital health technologies in complex healthcare environments, and will know how to turn deployed technology into changed behaviours, improved workflows and measurable outcomes.Core distinction: this role is not a pure technology deployment role. It requires deep experience of adoption, change, workflow redesign, benefits delivery and embedding technology into everyday clinical, operational and corporate ways of working.The Director role will be responsible for the following areas:Work collaboratively with the leadership of the Digital Healthcare business, Technology and Data service line, IGH colleagues, capability leads and alliance partners to deliver the digital health business plan for national and local healthcare clients.Originate, shape and lead major digital healthcare opportunities focused on technology-enabled transformation, including EPR, AVT, digital front door, workflow automation, analytics, interoperability, service redesign and digitally enabled productivity.Lead the end-to-end delivery of complex digital healthcare transformation programmes, ensuring that technology deployment is connected to adoption, change, clinical and operational workflow redesign, benefits realisation and sustainable outcomes.Build and manage relationships with NHS England, national health bodies, provider organisations, local health and care organisations, private healthcare organisations, digital leaders, clinical leaders and operational executives.Develop propositions that combine technology transformation, digital adoption, clinical and operational change, data, AI, cyber, cloud, privacy, service design and managed services into practical offerings for healthcare clients.Work with clients to define the case for change, target outcomes, adoption strategy, delivery roadmap, operating model, benefits framework and governance needed to realise value from technology investments.Lead multidisciplinary teams across business change, clinical transformation, service design, product delivery, technology implementation, data, cyber, cloud and operational improvement.Actively contribute to relationships with technology partners and vendors, from major EPR and enterprise platforms to specialist AVT, workflow, analytics and automation providers, while maintaining KPMG’s independent advisory position.Build the people capability required to scale the practice, including recruiting and developing specialists in digital health, adoption, change, technology implementation, benefits delivery and healthcare transformation.Contribute to practice management, including proposition development, thought leadership, knowledge management, reusable delivery assets, training and market eminence.Reporting to the Lead Digital Healthcare Partner, the Director role involves:Taking accountability for the delivery of digital healthcare engagements and leading multiple programmes or workstreams on a day-to-day basis with the support of Senior Managers, Managers and specialist teams.Being responsible for expanding KPMG’s Digital Healthcare services across national and local mandates, with a clear focus on technology-enabled outcomes rather than technology deployment alone.Acting as a trusted adviser to clients on the pursuit, design and delivery of digital healthcare programmes, including those using EPR, AVT, AI, data and cloud-enabled technologies.Leading business development, bid strategy, proposal development, client presentations and commercial negotiation for major Digital Healthcare pursuits.Building and managing excellent networks and client relationships, typically at CEO, COO, CIO, CCIO, CNIO, CDO, CTO, Director of Digital, Director of Transformation, Chief Clinical Information Officer, Chief Nursing Information Officer, Medical Director and board level.Providing leadership across delivery teams to ensure strong programme governance, risk management, commercial control, quality, stakeholder alignment and outcome delivery.Coaching and developing team members, with a focus on building digitally confident, healthcare-literate and commercially sharp talent able to deliver national and local healthcare mandates.Working across KPMG to integrate the strongest capabilities from digital, technology, cyber, data, AI, cloud, operational transformation, change and managed services.Travelling across the UK to regional offices and client sites, and internationally where required to support client delivery or alliance development.Acting in line with KPMG’s values at all times.The personBachelor’s degree qualification. MBA, Master’s degree or relevant professional qualification desirable.Significant experience working in digital healthcare, either in consulting, professional services, a technology provider, a system integrator, an NHS or healthcare organisation, or an allied public sector environment.Proven track record of selling and delivering complex digital health programmes, ideally including EPR, AVT, workflow automation, digital adoption, clinical transformation, operational productivity or technology-enabled service redesign.Deep understanding of the UK healthcare landscape, including NHS national bodies, provider organisations, local health and care systems, digital policy, operational pressures and the realities of clinical and operational change.Experience delivering major technology-enabled transformation across the full lifecycle, from strategy, business case and roadmap through mobilisation, design, build, deployment, adoption, optimisation and benefits realisation.Specific experience of embedding technology into ways of working, including change impact assessment, stakeholder engagement, training strategy, floorwalking or hypercare, adoption measurement, benefits tracking, workflow redesign and post go-live optimisation.Ability to connect technology delivery to measurable outcomes, including productivity, staff time released, clinical safety, patient experience, operational flow, data quality, digital maturity, risk reduction and financial benefits.Experience of working with senior healthcare stakeholders, including board-level leaders, clinicians, operational teams, digital and technology teams, information governance, finance, workforce and transformation teams.Strong understanding of Government Digital Service principles, NHS service standards, digital health assurance expectations, clinical safety, accessibility, information governance, data protection and technology delivery disciplines relevant to healthcare.Experience developing or contributing to business and investment cases for healthcare or public sector technology programmes, including benefits logic, value case, affordability, deliverability and risk.Credibility with technology vendors and alliance partners, with the ability to shape joint propositions while protecting KPMG’s independence and client-first advisory position.Experience leading multidisciplinary teams using agile, waterfall or hybrid delivery methods, with the judgement to apply the right delivery approach for complex healthcare environments.Commercially aware, with the relationships, market insight and delivery credibility required to build a significant revenue portfolio and convert market demand into profitable work.Excellent written and verbal communication skills, with the ability to explain complex technology, adoption and change issues to non-technical audiences.A strong coaching mindset and the ability to build a market-facing team with digital healthcare domain expertise, delivery discipline and outcome-led consulting skills.Priority experience areasTechnology Expertise EPR, AVT, workflow automation, digital front door, integration, data, AI, cloud and digitally enabled operating models.Adoption and Change Expertise Clinical and operational change, benefits realisation, training, readiness, communications, adoption measurement and post go-live optimisationHealthcare Market Expertise NHS, provider, national body and private healthcare relationships, market insight, policy awareness and stakeholder credibility.What success looks likeKPMG is recognised by clients as a leader in outcome-led digital healthcare transformation, not simply as a technology implementation adviser.Major national and local mandates are converted into high-quality delivery programmes with clear adoption plans, measurable benefits and sustained behaviour change.Clients can demonstrate that deployed technologies are being used effectively, embedded into workflows and contributing to productivity, safety, experience and operational outcomes.The Digital Healthcare practice has a stronger pipeline, stronger delivery bench, clearer propositions and deeper relationships across the healthcare market.#LI-EH1