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Trabajos director customer success en Reino Unido

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  • CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    CANTONESE/ MANDARIN SPEAKING FUNERAL ARRANGER
    hace 4 días
    Jornada completa
    London

    We are an independent local family owned funeral directors established since 1881. We use our expertise gained from generations of experience, to provide guidance, care and outstanding personal service to families at a difficult times. Due to our success, we are currently seeking another member for our Team. You must be A Cantonese/ Mandarin speaker, compassionate and detail-oriented with good computer literacy skills to join our team. You will be managing the niche/columbarium services, including the administrative work required, as well as assisting bereaved families in making funeral arrangements. Your computer literacy will be essential in managing digital records and coordinating various aspects of the columbarium services, as well as your funeral arrangements. If you speak Cantonese and/or Mandarin, have a strong commitment to providing exceptional customer service during sensitive times, along with good computer skills, we invite you to apply. Responsibilities: • Meet with bereaved families to discuss funeral arrangements and guide them through the process with empathy and professionalism., • Assist families in selecting appropriate funeral services, including caskets, and urns., • Utilise computer software and digital tools to maintain accurate records of funeral arrangements, customer preferences and financial transactions., • Travel to and from embassies to submit or collect relevant documentation., • Collaborate with the other company’s departments to ensure that all aspects of the funeral run smoothly., • Assist with general office duties, such as answering phone calls, scheduling appointments and responding to inquiries., • Maintain a professional and compassionate demeanour at all times, understanding the sensitivity and emotional nature of the job., • There is also opportunity for overtime. Qualifications: • Cantonese and/or Mandarin speaker, with a good understanding of the Chinese culture., • Previous experience funeral arranging or a related field is preferred, but not necessary, as training will be given., • Compassionate and empathetic nature, with the ability to provide comfort and support to grieving families., • Excellent organisational skills with meticulous attention to detail., • Outstanding interpersonal and communication skills, both verbal and written., • Good computer literacy skills, including proficiency in word processing, spreadsheet management and database software., • Ability to work effectively in a fast-paced environment, managing multiple tasks simultaneously., • Be a good team player., • High degree of professionalism, integrity, and confidentiality.

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  • Sales Manager
    Sales Manager
    hace 4 días
    Jornada completa
    London

    We are seeking an experienced and confident Sales Manager to become part of our Team at The Ascott Hospitality UK. Please note this position is on a one year fixed term contract. You will report to the Director of Sales, managing a portfolio of accounts and maintaining relationships with new businesses and established clients, to support the wider business targets. As Sales Manager you will be responsible for: Independently managing and growing a portfolio of targeted relocation and serviced apartments, booking agency accounts to achieve the maximum market share and profitability from those accounts, by implementing a detailed account management process Organising and implementing regular client activities to cement the relationship with existing accounts, in accordance with the set objectives Maintaining current knowledge of the economic environment using competitive intelligence Acting as a sales champion to initiate a sales plan and ensuring your targeted property achieves total room revenue Complying with sales and price policy defined by the group when making proposals in order to promote the high profit price scales Working with Revenue team, Residents Managers and Sales team to identify the needs for Ascott UK, and confidentially proposing and communicating the solutions to the team Being an active and strong advocate in the wider commercial function of the business, identifying new client opportunities, participating in client pitches and promoting the Ascott Hospitality by attending tradeshows, events and networking opportunities Supporting and undertaking projects to drive new business opportunities (RFP, Trade Shows, Sales Campaigns, Sales Trips) Proactively identifying, targeting and winning new accounts for the Ascott properties via a structured pipeline process Completing monthly sales reports and ensuring the sales management system is updated correctly to comply with procedures. To be successful in the role of Sales Manager, we require: At least 3 years experience within a Sales environment A degree in Hospitality, Business or International Business Excellent organisational and time management skills Proven communication and negotiation skills This is your opportunity to be part of our team as a Sales Manager. We focus on your professional and personal development, and we offer: Genuine career opportunities within our business Valuable on the job training, along with access to our digital online learning platform and numerous other learning and development opportunities A travel allowance for every day you work to contribute to your commuting cost A PERKBOX subscription with benefits, retail discounts and savings available from your first day Employee Assistance Programme Refer a Friend bonus Employee Recognition Awards Ceremony and company team parties Once you pass your probation, a special staff rate when staying in our European properties Staff incentives when you and your team perform (If relocating) 30 days of relocation accommodation within one of our properties, whilst you find permanent lodging About Us At The Ascott Limited, we embrace diversity, equity, and inclusion, welcoming applicants of all backgrounds to create a supportive and thriving workplace where everyone can contribute their unique perspectives. A trusted hospitality company, Ascott’s presence extends across Asia Pacific, Central Asia, Europe, the Middle East, Africa, and the USA. Its diversified accommodation offerings span serviced residences, coliving properties, hotels and independent senior living apartments. Ascott's award-winning hospitality brands include Ascott, Citadines, lyf, Oakwood, Somerset, The Crest Collection, The Unlimited Collection, Fox, Harris, POP!, Preference, Quest, Vertu and Yello. Through Ascott Star Rewards (ASR), Ascott’s loyalty programme, members enjoy exclusive privileges and offers at participating properties. Required skills: Time Management, Decision Making, Customer Service, Multitasking, Organisation Skills, Attention to Detail, Sales, Customer Focus, Communication Skills, Problem Solving

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  • Marketing Manager
    Marketing Manager
    hace 10 días
    £50100–£52000 anual
    Jornada completa
    London

    Position: Marketing Manager (SOC: 2432) Company: NES Corporation Limited Location: 33 Herbert Road, London, SE18 3SZ Salary: £50,100 per annum Employment Type: Full-time, Permanent ⸻ About Us NES Corporation Limited is a London-based marketing and business support agency providing strategic marketing, branding, and digital promotion services to businesses across the UK. We serve a diverse client base including British, Vietnamese, and other Asian businesses, helping them strengthen their brand presence and achieve sustainable growth. Our team focuses on creativity, strategic thinking, and data-driven marketing solutions to deliver measurable results for our clients. ⸻ Role Overview We are seeking an experienced Marketing Manager who having English and Vietnamese speaking, writing and reading fluency to lead the planning and execution of marketing strategies that support the company’s commercial objectives and company’s clients. The successful candidate will be responsible for developing marketing plans, managing campaigns across digital and traditional channels, analysing market trends, and overseeing the company’s brand and promotional activities and also for company’s clients. This role requires strong strategic thinking, leadership ability, and the capability to manage multiple marketing initiatives that target diverse audiences within the UK market. ⸻ What You’ll Do • Develop and implement comprehensive marketing strategies aligned with the company’s business goals and growth objectives., • Plan, coordinate, and manage marketing campaigns across digital platforms and traditional marketing channels., • Coordinate with sales, product, and other team members to ensure consistent brand messaging, and prepare regular reports and provide recommendation on sales and marketing strategies to the director., • Conduct market research and analyse consumer behaviour, market trends, and competitor activity to identify new business opportunities., • Manage and develop the company’s online presence, including social media platforms, website content, and email marketing campaigns., • Monitor marketing campaign performance using analytics tools and prepare regular reports to evaluate effectiveness and guide future marketing strategies., • Analyse marketing data and customer insights to optimise campaign performance and improve audience engagement., • Coordinate with sales, product, and design teams to ensure consistent brand messaging and integrated marketing communications., • Manage and optimise marketing budgets to ensure efficient allocation of resources and maximum return on investment., • Oversee the creation and development of marketing materials including brochures, promotional content, advertisements, and brand assets., • Organise and participate in promotional events, exhibitions, and networking activities to enhance brand visibility and generate new business opportunities., • Lead and supervise marketing activities to ensure projects are delivered on schedule and marketing objectives are achieved., • Conduct phone marketing and support direct outreach activities to promote the company’s services and develop potential client relationships.

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  • Bar Staff
    Bar Staff
    hace 23 días
    £14.5–£15.5 por hora
    Jornada completa
    Fitzrovia, Camden

    ABOUT US Lore of the Land is a unique pub and restaurant, awarded two AA Rosettes, created by the British film director Guy Ritchie. Set across three beautifully curated floors, the venue captures the very best of historic English heritage and dining. On the ground floor, our pub serves expertly crafted pints from a carefully selected range of renowned breweries, complemented by a thoughtfully curated wine list. On the first floor, our restaurant showcases the finest British cuisine, with a menu inspired by seasonal ingredients and traditional flavours. Our Sunday roasts are a particular highlight. In the open kitchen, chefs cook over charcoal and flame, while seats at the copper kitchen bar — overlooking the cooking in action — are especially sought after. We also offer bespoke private dining experiences, on the second floor, in the Rhed Room. BAR STAFF – FULL-TIME POSITION Lore of the Land is currently seeking experienced Bar Staff to join our dynamic team. We are looking for fun, enthusiastic, and passionate individuals to become part of our hardworking team. As a Bartender/Barmaid at Lore of the Land, you will be responsible for creating and delivering an exceptional experience for our guests. Your duties will include, but are not limited to: • Providing excellent customer service by greeting and serving guests in a friendly and efficient manner, • Taking customer orders and serving food and beverages with accuracy and timeliness, • Maintaining a clean and organised work area, • Assisting with restocking inventory and ensuring sufficient supplies are available at all times, • Multitasking to deliver efficient and seamless service, • Confidently pouring pints, preparing long drinks, and serving a range of spritzers and cocktails WHAT WE OFFER • Competitive salary, plus service charge upon successful completion of probation, • Delicious staff meals during shifts when working double shift, • Exclusive staff discount for you and up to three guests at Lore of the Land, • A healthy work-life balance within a supportive working environment, • Access to Perkbox benefits, • Access to Early Pay

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  • Commercial Activities Lead
    Commercial Activities Lead
    hace 1 mes
    £35000–£45000 anual
    Jornada completa
    Dagenham

    Rising Star Commercial Activities Lead Full time Outer East London OTE £40k+ (linked to the delivery of financial growth in our social enterprises) Why Rising Star? – because we want to attract confident, faith filled Leaders, progressives who make things happen… Our charity work and social enterprises have a sustained impact on the lives and opportunities of local people. You will lead our established commercial activities to be bigger and better, delivering increased financial surpluses alongside community benefit! We are an award-winning Christian charity, almost 100 years established, with social action written deeply into our DNA. We are highly respected within our Borough, based on our consistent commitment to improving this place. We have new-build facilities within a housing and social action campus, and an exciting extension site newly opened. Alongside our charity work, we have strong commercial social enterprises – childcare, café, facilities hire and selling food and other essentials through our social supermarket. The Street Kitchen café is busy, a bustling public welcome space open 7 days a week, all day and into the evenings. These businesses all have scope to expand and extend – can you deliver ambitious value-driven growth? The businesses need managers equipped for larger responsibilities, - can you inspire, teach and example excellence? We believe in allowing people to fly high, to reach their potential, and to exceed their own expectations. Personality, attitude, ambition and industry will weigh heavily in our assessment of candidates – perhaps more so than qualifications or experience. We will want to be confident that you can deliver financial results through enterprise. You will demonstrate business acumen, financial literacy, innovation and switched on marketing to grow our brand. We want everyone in Barking and Dagenham – and wider! - to know about Kingsley Hall, what we do and how they can become stakeholders, customers and partners. You will work with our Directorate Team and as you grow our business, you will have a key role in our Leadership succession planning. This role is designated by us as a ‘Central Post’, which means there is requirement that the postholder has a living and practised Christian faith. Applicants will need to provide evidence and an appropriate reference on this point. We believe there are Rising Stars looking for great opportunities – could you be the match for us? You should submit your application by 5.00pm on Monday 23rd February, and selected candidates will be invited to interview. Interviews will be held in Dagenham on 3rd and 4th March.

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