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Director customer success jobs in United Kingdom

Are you a business? Hire director customer success candidates in United Kingdom

  • FM Operations Manager
    FM Operations Manager
    1 day ago
    £60000 yearly
    Full-time
    London

    Operations Manager Hybrid / Field Based | Full Time Reports to: Operations Director This is a fantastic opportunity for a hands-on Operations Manager who enjoys being close to the business, developing great leaders and making a real difference across multiple restaurants. At Franco Manca, great pizza starts with great people. For over 15 years we've been making slow-risen sourdough pizza the way it should be: simple ingredients, proper craft and restaurants that feel part of their neighbourhood. We're not an Operations team that manages from a distance. We're in our restaurants, working alongside our managers and supporting our teams every day. This role sits right at the heart of that. Why Franco Manca? We're proud of where we've come from and excited about where we're going. This is an opportunity to join a business with real heritage that's investing in its people, its restaurants and its future. You'll have the chance to shape the success of your area, work closely with senior leaders and make a genuine impact across the business. You'll also have the opportunity to continue developing your own career, getting involved in operational projects, new restaurant openings, leadership development and wider business initiatives as we continue to grow. We're looking for an Operations Manager to support and develop a group of restaurants, helping our Restaurant Managers and their teams deliver brilliant food, genuine hospitality and consistently great guest experiences. This is a hands-on role with plenty of variety and influence. One day you could be coaching a Restaurant Manager, the next you'll be reviewing business performance, supporting a new restaurant opening or working with the wider support teams to drive operational improvements across your area. If you enjoy developing people, balancing commercial thinking with great leadership and making a genuine difference in a fast-paced multi-site business, we'd love to hear from you. You'll love this role if • You enjoy being out in restaurants, working alongside your managers and supporting teams to succeed., • You get real satisfaction from developing leaders and helping people reach their potential., • You enjoy solving problems, making commercial decisions and continuously improving performance., • You want the opportunity to influence how our restaurants grow while working closely with senior leaders. What you'll be doing * Lead and support a group of restaurants, driving outstanding operational, financial and people performance. • Coach, develop and support Restaurant Managers to build confident, capable leadership teams., • Use commercial insight to improve sales, profitability, labour management, stock control and overall business performance., • Support recruitment, succession planning and talent development across your area., • Use operational data, guest feedback and business insight to identify trends and opportunities for improvement., • Champion Franco Manca's values while creating restaurants where both our teams and guests have a brilliant experience., • Work closely with the wider support teams to ensure our restaurants receive consistent, practical support as we continue to grow. We're looking for someone who * Has multi-site management experience within hospitality or another fast-paced customer-facing business. • Has a strong commercial mindset and understands how to drive sustainable business performance., • Is passionate about coaching Restaurant Managers and developing future leaders., • Builds trust quickly and leads with authenticity, energy and integrity., • Brings a practical, solutions-focused approach and enjoys being hands-on., • Is comfortable balancing commercial performance with people development., • Understands that great restaurants are built by great teams., • Wants to help shape the future of Franco Manca. Our values in this role * Welcome Everybody: You create inclusive restaurants where every team member feels valued, supported and able to do their best work. • Love Your Food: You champion exceptional quality, helping your teams take pride in every pizza that leaves the kitchen., • Keep It Moving: You make decisions with pace, solve problems practically and support your restaurants to perform consistently., • Put On a Great Show: You know that outstanding guest experiences start with engaged, well-led teams, and you help create restaurants people love to visit. What you'll get * Up to £60,000 per year • Annual discretionary bonus scheme, • 25 days holiday plus bank holidays, • Salary sacrifice schemes, including pension, Cycle to Work and EV Car Scheme, • Season Ticket Loan, • Medicash health cash plan, including dental, glasses, physiotherapy and more, • 24/7 virtual GP access, confidential counselling and advice on wellbeing, money, legal and personal matters, • Free pizzas and soft drinks on every shift, plus free sourdough bread to cook at home, • 50% staff discount when dining in any Franco Manca restaurant, • Cashback, online discounts, discounted shopping vouchers, gym and fitness discounts, cinema tickets, family days out and exclusive hospitality perks, • Annual social events, incentives and competitions, • Up to £500 employee referral scheme, subject to terms and conditions, • Development opportunities to support your growth and progression If this sounds like the kind of Operations Manager role where you could do your best work, we'd love to hear from you. Franco Manca is proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all our people. We welcome applications from everyone and recruit based on skills, experience and potential. If you need any adjustments during the application or interview process, please let us know and we'll be happy to support you.

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  • Bar Staff
    Bar Staff
    1 month ago
    £14.5–£15.5 hourly
    Full-time
    Fitzrovia, Camden

    ABOUT US Lore of the Land is a unique pub and restaurant, awarded two AA Rosettes, created by the British film director Guy Ritchie. Set across three beautifully curated floors, the venue captures the very best of historic English heritage and dining. On the ground floor, our pub serves expertly crafted pints from a carefully selected range of renowned breweries, complemented by a thoughtfully curated wine list. On the first floor, our restaurant showcases the finest British cuisine, with a menu inspired by seasonal ingredients and traditional flavours. Our Sunday roasts are a particular highlight. In the open kitchen, chefs cook over charcoal and flame, while seats at the copper kitchen bar — overlooking the cooking in action — are especially sought after. We also offer bespoke private dining experiences, on the second floor, in the Rhed Room. BAR STAFF – FULL-TIME POSITION Lore of the Land is currently seeking experienced Bar Staff to join our dynamic team. We are looking for fun, enthusiastic, and passionate individuals to become part of our hardworking team. As a Bartender/Barmaid at Lore of the Land, you will be responsible for creating and delivering an exceptional experience for our guests. Your duties will include, but are not limited to: • Providing excellent customer service by greeting and serving guests in a friendly and efficient manner, • Taking customer orders and serving food and beverages with accuracy and timeliness, • Maintaining a clean and organised work area, • Assisting with restocking inventory and ensuring sufficient supplies are available at all times, • Multitasking to deliver efficient and seamless service, • Confidently pouring pints, preparing long drinks, and serving a range of spritzers and cocktails WHAT WE OFFER • Competitive salary, plus service charge upon successful completion of probation, • Delicious staff meals during shifts when working double shift, • Exclusive staff discount for you and up to three guests at Lore of the Land, • A healthy work-life balance within a supportive working environment, • Access to Perkbox benefits, • Access to Early Pay

    Immediate start!
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  • Football Coach
    Football Coach
    2 months ago
    £5–£15 hourly
    Part-time
    London

    Football Partner Network Representative (Commission-Based, Remote) About Regista Football Regista Football is a premium football brand focused on delivering high-performance footballs to clubs, academies, schools, colleges, universities, and football organisations across the United Kingdom. Our footballs are engineered to FIFA certification standards and designed to provide exceptional durability, consistent performance, and professional-level feel at an accessible price point. As we continue to expand, we are seeking well-connected individuals to join the Regista Football Partner Network. About the Opportunity This is a commission-based commercial partnership opportunity designed for individuals with established relationships within football, education, and sports environments. This is not a traditional sales role. Instead, the position focuses on identifying football organisations that regularly purchase footballs and introducing them to Regista Football. Once an introduction is made, our team manages the entire process including quotations, pricing, order processing, fulfilment, logistics, and customer support. Partners earn commission for successful introductions and continue to receive recurring commission on qualifying repeat purchases. Key Responsibilities • Identify football clubs, academies, schools, colleges, universities, leagues, and tournament organisers that regularly purchase footballs, • Build and maintain relationships with key decision-makers, • Introduce qualified organisations to Regista Football, • Gather basic information regarding football requirements and purchasing needs, • Identify opportunities for ongoing partnership development within your network, • Act as a trusted representative of the Regista Football brand What We Offer • Up to 10% commission on qualifying orders, • 12 months recurring commission on repeat purchases from referred organisations, • Fully remote and flexible working, • No sales targets or quotas, • No financial investment required, • No responsibility for stock, logistics, fulfilment, or payment collection, • Opportunity to monetise existing football and educational networks, • Long-term partnership potential with a growing football brand Who We're Looking For We are particularly interested in hearing from: • Football coaches, • Club secretaries, • Academy directors and staff, • League officials, • Tournament organisers, • PE teachers and Heads of PE, • Sports development professionals, • Individuals with established football or educational networks Important Information This is a commission-based partnership opportunity and does not provide a fixed salary. Success in this role is driven by the strength of an individual's network and ability to introduce organisations that regularly purchase football equipment. If you have strong connections within football and would like to create a recurring income stream through those relationships, we would welcome your application.

    Immediate start!
    No experience
    Easy apply
  • Business Development Associate
    Business Development Associate
    2 months ago
    Full-time
    London

    Business Development Associate Location: London (Fully Onsite) Department: Commercial / Sales Reports to: Commercial Team Lead Join Conosco and Help Businesses Transform Through Technology At Conosco, we help ambitious organisations unlock the full potential of technology through managed IT services, cloud solutions, cybersecurity, business continuity, and digital transformation expertise. We are looking for a driven, ambitious, and commercially minded Business Development Associate to join our growing Commercial Team. This is an exciting opportunity for someone who thrives on building relationships, opening doors, creating opportunities, and making a direct impact on business growth. This is not a traditional sales development role. You'll be trusted to engage decision-makers, run discovery conversations, develop opportunities, and progress deals through the sales cycle. Working alongside experienced sales and technical specialists, you'll play a key role in helping organisations solve real business challenges through technology. If you're motivated by targets, enjoy speaking with senior business leaders, and want a clear pathway into a Business Development Manager role, we'd love to hear from you. What You'll Be Doing: Generate New Business Opportunities • Identify and engage organisations that fit Conosco's ideal customer profile, • Build and maintain a healthy pipeline of SMB and mid-market prospects, • Research target organisations and key decision-makers, • Create and execute strategic outreach campaigns Drive Outbound Sales Activity You'll be responsible for creating new opportunities through: • Cold calling, • Email outreach, • LinkedIn networking and social selling, • Event follow-up and networking activities, • Marketing campaign engagement Your objective will be to secure meetings with senior stakeholders, including: • Managing Directors, • CEOs, • Finance Directors, • IT Managers, • Heads of Technology, • Operations Leaders Conduct Discovery & Qualification Meetings You'll lead meaningful conversations to understand: • Current IT environments and support models, • Cybersecurity risks and challenges, • Cloud adoption and transformation plans, • Business growth objectives, • Operational pain points and inefficiencies You'll qualify opportunities and determine how Conosco's services can deliver measurable value. Position Technology Solutions Develop expertise across our core service portfolio, including: • Fully Managed IT Support, • Co-Managed IT Services, • Cybersecurity Solutions, • Microsoft 365 & Azure Cloud Services, • Backup & Disaster Recovery, • Business Continuity Solutions, • Mobile Communications You'll confidently communicate the commercial and operational benefits of our solutions to prospective clients. Support Proposal Development & Sales Progression • Work alongside technical specialists to develop tailored solutions, • Assist in preparing commercial proposals and recommendations, • Present solutions to prospective customers, • Progress opportunities through the sales cycle, • Manage smaller opportunities through to close Collaborate Across the Business You'll work closely with: • Marketing Teams, • Technical Consultants, • Pre-Sales Specialists, • Service Delivery Teams, • Senior Sales Leadership Ensuring prospects experience a seamless journey from initial engagement through to onboarding. Manage Your Pipeline • Maintain accurate CRM records, • Track sales activity and performance metrics, • Report on pipeline development and opportunities, • Forecast potential revenue generation, • Consistently work towards and exceed sales targets What We're Looking For Essential Experience • Experience in sales, business development, lead generation, or account management, • Proven ability to generate and develop new business opportunities, • Experience conducting outbound prospecting activities, • Strong communication and presentation skills, • Confidence engaging senior decision-makers, • Excellent relationship-building abilities, • Strong organisational and pipeline management skills, • CRM experience and sales process discipline Personal Attributes We're looking for someone who is: ✔ Ambitious and career-focused ✔ Confident and resilient ✔ Highly motivated by success and achievement ✔ Naturally curious and consultative ✔ Commercially aware and business-minded ✔ Energetic and proactive ✔ Competitive and target-driven ✔ Passionate about building relationships Most importantly, you'll be someone who enjoys creating opportunities and helping clients solve business challenges through technology. Why Join Conosco? Career Progression That Rewards Performance This role offers a genuine pathway into a Business Development Manager position. From day one, you'll be trusted to: • Own your pipeline, • Develop opportunities independently, • Engage senior stakeholders, • Contribute directly to revenue growth As your success grows, you'll progress into larger opportunities, increased deal ownership, and greater strategic responsibility. High performers can expect accelerated career progression into senior commercial roles, with opportunities to influence go-to-market strategy, lead key client engagements, and mentor future team members. What Success Looks Like In your first 12 months, you'll be: • Building a strong pipeline of qualified opportunities, • Creating meaningful relationships with decision-makers, • Consistently exceeding activity and opportunity targets, • Contributing directly to new business revenue, • Becoming a trusted advisor to prospective clients, • Positioning yourself for promotion into a Business Development Manager role Ready to Build Your Sales Career? If you're a motivated sales professional looking for an opportunity where your effort directly impacts your success, and you want to develop your career within a growing technology business, we'd love to hear from you. Apply today and become part of a team that's helping businesses achieve more through technology

    Immediate start!
    Easy apply
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