Trabajos dog handling en Reino Unido

Customer Service Agent, Jollyes Pets, based Waltham Abbey, Essex (Hybrid role). Salary £25-26 k p.a. + many benefits. An exciting time to join an award-winning business with a reputation for outstanding service, in our customer service team who are right at the heart of our mission – to keep our customers and their pets, happy! \n The BenefitsAt Jollyes, we’re as passionate about our people as we are about our pets! We think our tail-wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it’s needed most. \n\n • Financial wellbeing: Early access to pay via iTrent/Stream, plus savings and discounts\n, • Retail Trust membership: counselling, wellbeing and financial support\n, • Colleague Treats: discounts at 800+ retailers, from groceries to holidays and cinema\n, • We Care wellbeing hub: online GP, mental health support, fitness programme, on-demand dentist\n, • Pet perks: 30% off Jollyes brands, 20% off others in-store, plus clinic discounts\n, • Pension: Legal & General scheme (3% EE / 5% ER)\n, • Extra paid leave: wedding, new pet, and your birthday off\n, • Enhanced maternity/paternity leave (terms apply)\n, • Top Dog Award scheme: peer to peer and leadership recognition with rewards\n, • Buy/sell holiday: trade up to 5 days annual leave\n, • Cycle2Work: up to 47% off bikes via Halfords\n, • Care concierge: support for colleagues balancing caring responsibilities\n, • David Lloyd Clubs discount: gym, pool, spa, classes and more \n, • Career growth: development pathways into senior Support roles\n\n This is a full time, hybrid role involving a minimum of 3 x office days per week at our pet-friendly support office in Waltham Abbey (Essex) and up to 2 x days per week from home (or other Jollyes location as preferred). 37.5 hours per week. \n The Role – Customer Service Agent This role sits within our Customer Services team, the digital face and voice of our brand, supporting our e-commerce team and store network. We’re a fast paced, pet-focused retailer with an ‘excellent’ rated reputation for outstanding service (4.7 on Trustpilot from over 103k reviews) which we’re keen to maintain and build on. Dealing with inbound customer queries across a variety of platforms (website, email, phone, social media live chat etc.), ensuring our customers get the service Jollyes has built its reputation on. \n Success measures will include satisfactory outcomes to tickets based on customer feedback, query handling time from opening to closing a ticket, ticket volumes closed. \n Here's what the role involves: \n\n • Ensure timely and professional responses to customer queries, aiming for customer happiness.\n, • Handle difficult customer queries, providing effective solutions and ensuring customer retention.\n, • Utilize our internal software Zoho Desk and other systems for efficient ticket management and resolution tracking.\n, • Collaborate with internal teams to resolve customer issues and improve overall customer experience.\n, • Build strong relationships with internal teams and stakeholders to ensure accurate and timely response to tickets.\n, • Monitor and report on key performance indicators (KPIs) such as response times and customer satisfaction ratings.\n, • Continuously improve customer service processes, identifying areas for optimization and implementing relevant solutions.\n\n The Skills – Customer Service Agent \n To be successful in this role, you’ll need the following skills, experience and qualities: \n\n • Previous experience working in a similar customer service team help-desk type operation.\n, • Excellent communication skills, both written and verbal, with the ability to effectively interact with customers and internal stakeholders, upholding our brand and reputation for excellence.\n, • High attention to detail – spelling, grammar and written communications must represent the brand positively, and support our commitment to delivering high-quality customer service.\n, • Strong multitasking and problem-solving abilities to handle multiple queries and positively resolve customer issues.\n, • Proven ability to work well under pressure and handle difficult customer situations.\n, • Adaptability and flexibility to work in a fast-paced, ever-evolving environment.\n, • Strong collaboration skills to work effectively with different teams and departments.\n, • Ability to build relationships and work effectively with key stakeholders.\n, • Willingness to learn and adapt to internal software and processes specific to the company.\n, • Share our values of being: Wise, Focused, Genuine, Eager, Together\n\n About Jollyes Pets \n Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for ‘Best Retailer’ (under £250m t/o), and listed in the Sunday Times ‘Best Places to Work’ you really can be sure you’re joining a great brand and employer, trusted by our customers and our colleagues. Accredited by 'Rest Less' as an age-inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too! \n To Apply: \n If you’re looking for a career with a company who will truly value you and recognize your contribution with some fantastic rewards and benefits, where you can really make a difference, click to apply today! \n Respectfully no agencies please

Are you a creative communicator with a flair for storytelling and a passion for protecting animals from cruelty? Animal Welfare Investigations Project (AWIP) is on the frontline of the fight against organised animal cruelty — from dogfighting and wildlife trafficking to the global dog-meat trade. We’re building a bold, modern movement of supporters who fund our covert investigations and help us bring offenders to justice. We’re now seeking a Social Media Officer to join our fast-paced Marketing & Communications Team. This new role will drive income generation and supporter acquisition through innovative organic content, paid social campaigns, and virtual challenge events. Reporting to the CEO and working closely with our Digital Marketing Officer and Gifts in Wills Officer, you’ll: • Create and implement a social media strategy that delivers measurable fundraising growth., • Plan, launch, and optimise virtual fundraising challenges (e.g. “Run for the Dogs” or “Step Up for Wildlife”) with clear KPIs and ROI tracking., • Develop compelling content across Facebook, Instagram, TikTok, LinkedIn, and X (Twitter) that converts non-financial action takers into one-off and recurring financial supporters., • Manage paid social advertising campaigns to grow AWIP’s supporter database and drive recurring giving., • Monitor and respond to comments, messages, and supporter queries across all channels, ensuring brand integrity and compassionate engagement., • Flag and report social media content involving potential animal cruelty, and liaise with AWIP’s investigators to gather information from potential witnesses. As part of this work, you may be required to complete witness statements and attend court to give evidence. You will also receive training in open-source intelligence (OSINT) and social media analysis to support ongoing investigations., • Attend national and international field activities and events to produce impactful, behind-the-scenes content showcasing AWIP’s lifesaving work., • Attend digital fundraising and social media conferences to represent AWIP, and submit speaker proposals to increase our thought leadership in digital fundraising. You’re a strategic, data-driven communicator who thrives on measurable impact. You combine creativity with analytical thinking — understanding how to use content to drive engagement, income, and action. Essential: • Proven experience managing social media channels for an organisation or brand., • Strong writing, editing, and visual-content skills (e.g. Canva, Meta Business Suite)., • Experience in social-media advertising or supporter acquisition campaigns., • Passion for animal welfare and investigative storytelling., • Comfortable handling sensitive or distressing material with professionalism and resilience. Desirable: • Experience with fundraising or challenge-event marketing., • Familiarity with tools like MailerLite, FundraiseUp, Tally.so, or Salesforce., • Willingness to travel nationally or internationally for short assignments. This is a permanent position, offered initially at 22.5 hours per week (3 days), with a starting salary of £28,000 FTE (£18,000 pro rata). The role includes a 6-month probationary period, during which performance and income results will be reviewed — including delivery of at least one virtual fundraising challenge. Following successful completion of probation and achievement of key performance indicators, there may be an opportunity to increase this role to full-time hours. • Fully flexible working (with occasional in-person team events), • Annual salary review and growth-linked progression within a small organisation, • Private healthcare insurance with employee assistance programme, • Pension contributions in line with the Living Pension contribution rates, • Fully funded, ongoing professional development in digital fundraising and social media content creation, • The chance to make a tangible difference for animals worldwide

INSURANCE ACCOUNT HANDLER WINCHESTER SALARY UP TO £40,000 + STUDY SUPPORT OPPORTUNITY: My client is a Chartered Insurance Broker working with the commercial sector and is now looking to expand their team after recent unprecedented growth and have a position for a Insurance Account Handler to join them. The candidate will need to be highly enthusiastic and willing to learn, looking to grow their career within the Insurance profession while helping the business achieve their objectives. You will fully support the Commercial Division, Business Development Executives, Account Executives and Account Handlers in the key areas of account handling and broking of existing and new business to insurers as well as being involved in the underwriting of new schemes. PACKAGE: Salary up to £40,000 + Benefits Opportunity to move to other positions in the business Training and Study support towards Cert CII Hybrid working opportunities Bring your dog to the office RESPONSIBILITIES: To maintain appropriate, regular contact with existing customers and ensure their insurance requirements continue to be met in line with service levels. In conjunction with the manager of the construction division, prepare and agree any forecasts, targets, plans and budgets for your respective area of work in order to establish clear work targets. To work closely with Account Executives and other Account Handlers where necessary, to ensure a high level of customer satisfaction. Make certain that files, notes and other records are clear, complete, up to date and available to other staff standing during periods of absence, in order to maintain high levels of client service and accuracy of documentation. To act at all times within the FCA Principles for Business and to comply with FCA and internal procedures at all times in order to ensure the company meets it's responsibilities in this area To assist the wider Division and Broking team with London Market presence and with placing via Lloyds. SKILLS & ABILITIES: Insurance experience preferred but not essential, Acturis experience would be very advantageous. Ability to organizing self and own work. Passed or working towards Cert CII Questioning and evaluation of client needs. Ability to build relationships - internal & external. Communication skills: telephone, verbal & written. Selling and cross selling. Rapport building with clients and underwriters. TO APPLY: If you are an experienced Insurance Account Handler with the required skills, please send your CV for immediate consideration. We are currently shortlisting for interviews. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. TPBN1_UKTJ