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Drive delivery office jobs in United Kingdom

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  • Delivery Driver
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    Delivery Driver
    1 day ago
    £13–£15 hourly
    Full-time
    Surbiton

    Company: LDN Hire Ltd Location: Chessington (KT9) & Ashford (TW15), London Salary: Starting from £13.00 per hour Job Type: Driver Working Days: Monday to Friday, with weekend availability required About Us LDN Hire Ltd is a London-based self-drive minibus hire company specialising in 9 to 17-seater vehicles. We provide reliable minibus hire services to customers across London and beyond, including vehicle delivery and collection. We are currently looking for a reliable, professional and motivated Driver to join our team. If you enjoy driving, working independently and having a varied working day rather than being stuck behind a desk, this could be the ideal opportunity for you. About the Role As a Driver, you will play an important part in the day-to-day operations of LDN Hire. Your primary responsibility will be delivering and collecting minibuses from customers across London and surrounding areas, carrying out vehicle inspections and ensuring every handover is completed professionally and efficiently. The role involves travelling between customer locations, our Chessington and Ashford depots, and other operational sites. You will also be required to use public transport between jobs when necessary. You will often be working independently and representing LDN Hire directly when meeting customers, so punctuality, reliability, attention to detail and excellent customer service are essential. Key Responsibilities Vehicle Delivery & Collection • Deliver and collect minibuses from customers across London and surrounding areas., • Carry out thorough vehicle inspections before delivery and upon collection, including photographs and damage reports., • Ensure the correct vehicle is delivered to the customer in accordance with booking instructions., • Complete vehicle handovers, explaining basic vehicle controls and features to customers where necessary., • Follow company procedures for deliveries, collections and vehicle returns., • Drive safely and responsibly, complying with all road traffic regulations., • Communicate estimated arrival times and any delays to customers and the office team. Vehicle Inspections & Quality Control • Carry out basic vehicle safety checks, including tyres, lights, fluid levels and general condition., • Identify and report any existing or new damage, defects or mechanical issues., • Ensure vehicle inspection reports are accurate and completed correctly., • Check fuel levels, mileage and vehicle equipment during handovers., • Report any issues that could affect a vehicle's availability for its next booking. Customer Service • Provide a friendly, professional and helpful service during vehicle deliveries and collections., • Communicate clearly and politely with customers., • Answer basic customer questions and refer any issues to the office team., • Represent LDN Hire professionally at all times., • Handle customer concerns calmly and efficiently. Fleet Operations & Travel • Travel between customer locations and company depots using public transport when required., • Assist with moving vehicles between our Chessington and Ashford locations., • Transport vehicles to and from garages, MOT centres and other service providers when required., • Assist with vehicle-related errands and operational tasks., • Follow daily schedules and instructions provided by the office team., • Work independently and manage time effectively to ensure deliveries and collections are completed on schedule. Administration & Compliance • Complete vehicle inspection reports accurately, including photographs and supporting documentation., • Follow company standard operating procedures (SOPs)., • Handle customer information responsibly in accordance with GDPR requirements., • Report any additional damage, missing equipment or discrepancies following vehicle collection., • Ensure all relevant handover and collection documentation is completed correctly. Essential Requirements • Must be aged 25 or over, as required by our motor insurance policy., • Must hold a full UK manual Category B driving licence for a minimum of 3 years., • Previous experience driving larger vehicles, such as vans or minibuses., • Confidence driving and manoeuvring large vehicles in busy London traffic., • A safe, responsible and careful approach to driving., • Excellent punctuality, reliability and timekeeping., • Good communication and customer service skills., • Strong attention to detail, particularly when inspecting vehicles., • Ability to work independently and follow instructions., • Comfortable using public transport to travel between jobs., • Willingness to work weekends when required., • Ability to work from both our Chessington and Ashford depots., • A professional and presentable appearance. Desirable Requirements • Category D1 driving entitlement – advantageous but not essential., • Previous experience in vehicle delivery, rental operations or fleet management., • Familiarity with London roads and surrounding areas., • Experience using mobile applications for vehicle inspections and reporting. Working Hours & Pay • Salary: Starting from £13.00 per hour., • Working Days: Monday to Friday., • Weekend Availability: Required depending on operational needs., • Locations: Chessington (KT9) and Ashford (TW15)., • Travel: Public transport will be used between certain deliveries and collections. Why Join LDN Hire? • A varied role where no two days are the same., • The opportunity to drive a range of minibuses., • A mix of driving, outdoor work and customer interaction., • A friendly and supportive working environment., • The opportunity to gain experience within the vehicle rental industry. Apply Now If you're a dependable, professional driver who enjoys being on the road, takes pride in their work and can provide excellent customer service, we'd like to hear from you. Apply today to join the LDN Hire Ltd team.

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  • HGV CLASS 1 (C+E) DRIVERS - £19.00 - £30.00 PER HOUR
    HGV CLASS 1 (C+E) DRIVERS - £19.00 - £30.00 PER HOUR
    13 days ago
    £19–£30 hourly
    Full-time
    Rainham

    D&I Recruitment is currently recruiting reliable and motivated HGV Class 1 (C+E) drivers for ongoing trunking work. This is a depot-to-depot role focused on safe and efficient transportation of goods. Drivers will complete trunking routes only — no store deliveries — ensuring smooth trailer movements across the network. ——————————————————————— We are hiring for the following locations: • Dunstable, • Park Royal, • Southall, • Feltham, • Heathrow, • Barking, • Dagenham, • Dartford, • Chelmsford, • Basildon, • Enfield, • Radlett, • Maidstone, • Gatwick, • Croydon All routes are depot-to-depot trunking only. ——————————————————————— Requirements • Afternoon into Nights - Start time from 1200-2000, • Weekdays and Weekends, • Basic English communication skills, • Minimum 12 months since obtaining HGV licence C+E (Class 1), • Minimum 6 month driving experience C+E (Class 1), • Valid UK HGV Class 1 (C+E) licence, • Settled or Pre-Settled Status, • National Insurance Number All applications are treated confidentially and professionally. ——————————————————————— Key Responsibilities • Depot-to-depot trunking work, • Trailer swaps between depots, • Safe and compliant operation of HGV vehicles, • On-time deliveries and collections, • Secure transport of goods, • Vehicle checks before and after shifts, • Compliance with road safety and legal requirements ——————————————————————— PAYE Pay Rates Monday to Friday – £19.00 per hour (first 8h) Overtime after 8h – £23.50 per hour Saturday – £22.00 per hour (first 8h) Overtime after 8h – £23.50 per hour Sunday – £24.00 per hour (first 8h) Overtime after 8h – £25.00 per hour Bank Holiday – £30.00 per hour (all hours) [After 12 Weeks] Monday to Friday – £19.50 per hour (first 8h) Overtime after 8h – £24.00 per hour Saturday – £23.00 per hour (first 8h) Overtime after 8h – £24.00 per hour Sunday – £25.00 per hour (first 8h) Overtime after 8h – £25.00 per hour Bank Holiday – £30.00 per hour (all hours) ——————————————————————— Benefits • Flexible working schedule, • Competitive hourly rates, • Weekly pay (every Friday), • Holiday Pay, • Option to opt in to a Private Pension scheme, • Supportive recruitment process ——————————————————————— How to Apply If you meet the requirements and want to start immediately, contact our team. We are happy to answer any questions. D&I Recruitment Office 115, Ceme Campus, Marsh Way, Rainham, Essex, RM13 8EU ——————————————————————— Our Commitment We provide equal opportunities and treat every application with professionalism, confidentiality, and respect. Our goal is to match drivers with reliable long-term work in a supportive environment. ——————————————————————— About Us D&I Recruitment specializes in placing professional drivers into compliant, well-paid roles across the UK logistics sector. We prioritize safety, efficiency, and driver satisfaction. ———————————————————————

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  • Sales Representative
    Sales Representative
    5 days ago
    £16 hourly
    Part-time
    London

    Hybrid Sales & Business Development Executive Uncle John’s Bakery – Tottenham, London Salary: £16 per hour + performance-related commission Hours: Part-time, 3 days per week (24 hours) Working arrangement: Field-based customer visits and office-based sales About the Role Uncle John’s Bakery is a well-established family bakery with over 30 years of heritage, supplying freshly baked products to retailers, wholesalers and businesses. We’re looking for a passionate, ambitious and personable Sales & Business Development Executive to help strengthen our customer relationships and grow our retail network. This is a hybrid position combining face-to-face sales, customer account management and business development. You’ll play an important role in improving our existing delivery rounds, recovering lost business and introducing Uncle John’s Bakery to new customers. Your Responsibilities • Build strong, long-lasting relationships with existing retail and wholesale customers., • Visit independent shops, convenience stores, supermarkets and potential stockists., • Identify opportunities to increase existing customer orders., • Reconnect with inactive customers and recover lost business., • Introduce new customers to our product range and secure repeat orders., • Handle customer concerns professionally and coordinate resolutions with management., • Work alongside our delivery drivers to improve route performance., • Maintain accurate records of customer visits, sales opportunities and follow-ups., • Work towards achievable sales growth and customer retention targets. Who We’re Looking For • Someone with a genuine passion for sales and relationship building., • Previous experience in sales, FMCG, food distribution or wholesale preferred., • Confident approaching businesses and speaking with decision-makers., • Strong communication, negotiation and organisational skills., • Proactive, self-motivated and comfortable working independently., • Commercially minded, with an understanding of profitable growth., • Full UK driving licence preferred. What We Offer • Competitive hourly pay plus performance-related commission., • Flexible part-time working arrangement., • An established customer base with opportunities for growth., • Support from an experienced family-run bakery., • Potential progression into a full-time role as the business develops. We’re looking for someone who doesn’t just chase sales but takes pride in building relationships, solving problems and growing a business. If that sounds like you, we’d love to hear from you.

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  • Catering Manager & Office Support
    Catering Manager & Office Support
    6 days ago
    £15.8 hourly
    Part-time
    London

    At Ottolenghi, we're known for vibrant food, busy delis, and restaurants full of energy—but what really matters is our people. We create environments where teams feel supported, take pride in what they do, and deliver a genuinely warm experience to every guest. Ottolenghi Islington is where it all began for our restaurant and bar offering, rooted in the creative, independent spirit of Upper Street. One of our most storied and beloved sites, it has been at the heart of the Ottolenghi story for many years, and we are now looking for a talented Catering Manager & Office Support to help grow our catering business and build strong, lasting relationships with clients. You'll be responsible for generating new business, developing existing client relationships and supporting the delivery of larger catering events, alongside day-to-day office administration. What you'll do • Drive catering sales by actively generating new business, including cold calling, networking and building relationships with local businesses, venues and repeat clients., • Identify new sales opportunities and develop strong, long-term client relationships., • Manage catering enquiries and support events from initial enquiry through to delivery., • Visit venues, meet clients and support the planning and delivery of larger catering events., • Liaise with suppliers, FOH and BOH teams to ensure smooth event planning and execution., • Maintain excellent knowledge of our food, drink and catering offering, including dietary and allergen requirements., • Support catering administration, including invoices, payments, dietaries and client records., • Maintain menus and labels across Deliveroo, Slerp and Catersoft., • Support site administration, including cash-up procedures, banking and expenses., • Take part in weekly sales and catering meetings and work closely with the wider management team. What we're looking for • Experience in catering sales, hospitality, events or business development is desirable., • A confident, proactive and commercially driven approach, with the ability to generate new business., • Excellent communication and relationship-building skills., • Strong organisation and attention to detail, with the ability to manage multiple priorities., • Confidence speaking with clients, visiting venues and representing the business professionally., • A genuine passion for food, hospitality and delivering exceptional customer experiences., • Flexibility and willingness to support occasional evenings, weekends and key trading periods when required. Working hours • 24-30 hours per week, with flexibility to increase hours during busy periods such as pre-Christmas and other key trading periods., • Occasional evenings and weekends may be required for larger events and busy seasonal periods. What's in it for you? • 28 days annual leave per year, inclusive of bank holidays, • Delicious Ottolenghi staff meals on shift and generous staff discount, • Health and well-being support through our HSF healthcare plan (covering dental, optical, physiotherapy, and more), plus a 24/7 GP helpline and access to Perkbox discounts, • Refer a Friend Bonus: £500 for each successful referral, • Learning & Development opportunities including management coaching, WSET wine training, Ottolenghi Chef's Academy workshops, and access to external courses, • A warm, inclusive working culture where individuality, growth, and creativity are celebrated, • Enhanced Parental Pay after two years' service, • A special birthday treat to celebrate your day, • Exclusive workshops and demos, including cooking, food, wine, and cocktail sessions in the Ottolenghi Test Kitchen, • A collaborative and creative environment where your ideas are valued

    No experience
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  • DevSecOps Engineer
    DevSecOps Engineer
    6 days ago
    £60000–£80000 yearly
    Full-time
    London

    Senior DevSecOps Engineer – GCP A high-growth technology company is hiring a Senior DevSecOps Engineer to strengthen cloud and platform security across the organisation. You’ll work closely with development, product and cloud teams to drive security culture, shape roadmaps and embed secure engineering practices. This is a hands-on, standalone role with real ownership — they’re not expecting someone who is 100% GCP-focused, but they do need a cloud engineer with recent DevSecOps experience and solid exposure to GCP alongside AWS or Azure. What You’ll Do • Strengthen cloud security across GCP infrastructure, • Build automated security guardrails into CI/CD pipelines, • Drive security culture and help shape engineering roadmaps, • Support company-wide security initiatives, including AI policy governance, • Implement and manage security tooling across cloud, Kubernetes and pipelines, • Work closely with dev and cloud teams to embed secure-by-design practices, • Act as a security champion, helping teams adopt secure patterns and improve delivery confidence What You’ll Bring • Cloud engineering background with recent DevSecOps experience, • Exposure to GCP (IAM, networking, security controls), • Kubernetes security experience (GKE/EKS/AKS), • Strong IaC skills (Terraform/OpenTofu), • Experience with security tooling (Aqua, Falco, Prisma, Checkov, Trivy, OPA etc.), • Scripting/automation skills (Python, Golang or Shell), • Ability to influence teams and drive security culture forward Hybrid working - 2 days per week in the London office If you’re passionate about secure cloud engineering and want to make a real impact in a scaling FinTech, we’d love to hear from you.

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  • Marketing Manager
    Marketing Manager
    1 month ago
    Full-time
    London

    MARKETING MANAGER Full Time – Onsite | London About Layali Lounge Layali Lounge is a vibrant London restaurant offering an authentic and memorable Middle Eastern dining experience, combining quality food, stylish surroundings, hospitality, entertainment and exceptional customer service. As we continue to grow and strengthen the Layali Lounge brand, we are looking for an experienced, creative and commercially focused Marketing Manager to join our team. This is an exciting opportunity for a marketing professional who understands the hospitality industry and knows how to turn creative marketing activity into increased bookings, customer engagement, events and revenue. The Role We are looking for a proactive and commercially minded Marketing Manager to take responsibility for developing and delivering the overall marketing strategy for Layali Lounge. You will manage marketing activity across digital, social media, promotions, events, partnerships, customer engagement and local marketing, ensuring that Layali Lounge continues to build a strong presence in the London hospitality market. Working closely with the General Manager and management team, you will develop campaigns that increase brand awareness, attract new customers, encourage repeat visits and maximise restaurant and private-event bookings. The successful candidate will be creative, organised, commercially aware and confident managing marketing activity from concept through to delivery and performance analysis. Key Responsibilities Marketing Strategy • Develop and implement a comprehensive marketing strategy for Layali Lounge., • Create an annual and monthly marketing plan aligned with business objectives., • Develop marketing campaigns to increase sales, bookings, footfall and customer retention., • Identify opportunities to grow the Layali Lounge brand within the local London market., • Monitor hospitality, food, entertainment and consumer trends., • Research competitors and identify relevant market opportunities. Digital & Social Media Marketing • Oversee the overall social media strategy across Instagram, TikTok, Facebook and other relevant platforms., • Work with content creators or manage the creation of engaging photography, video, Reels and promotional content., • Develop monthly social media and content calendars., • Ensure consistent Layali Lounge branding, tone and messaging across all platforms., • Monitor engagement, reach, audience growth and conversion., • Respond to relevant customer engagement and online enquiries., • Identify social media trends and opportunities relevant to the restaurant. Promotions & Campaigns • Plan and execute promotional campaigns for food, drinks, seasonal offers and special occasions., • Develop campaigns around Christmas, Valentine's Day, Eid, Mother's Day, birthdays and other key dates., • Create campaigns designed to increase bookings during quieter trading periods., • Work with management to develop attractive offers while protecting profitability., • Measure campaign performance and make recommendations for improvement. Events & Private Hire • Develop marketing strategies to increase private events and group bookings., • Promote birthdays, engagements, celebrations, corporate events and other private functions., • Create promotional materials and digital campaigns for private events., • Build relationships with event planners, local businesses and relevant organisations., • Support the management team in promoting special events and entertainment nights. Influencers & Partnerships • Identify and build relationships with relevant local influencers, food bloggers and content creators., • Organise influencer visits and collaborations., • Develop partnerships with local businesses, hotels, offices and community organisations., • Explore opportunities for cross-promotions and collaborative campaigns., • Monitor the performance and commercial value of partnerships. Customer Acquisition & Retention • Develop initiatives to attract new customers to Layali Lounge., • Support strategies designed to increase repeat visits and customer loyalty., • Develop email, database and customer communication campaigns where appropriate., • Analyse customer feedback and identify opportunities to improve the overall guest experience., • Work with management to promote new products, menus and services. Advertising & Paid Marketing • Plan and manage paid advertising campaigns across relevant digital platforms., • Monitor advertising budgets and campaign performance., • Work with external agencies or suppliers where required., • Ensure marketing spend delivers measurable commercial results., • Analyse cost per lead, booking, customer acquisition and campaign return where appropriate. Brand Management • Maintain a consistent Layali Lounge brand identity across all marketing channels., • Ensure menus, promotional materials, digital content and advertising reflect the brand correctly., • Coordinate photography, videography, graphic design and promotional materials., • Ensure all marketing communications are professional, accurate and aligned with the restaurant's identity. Reporting & Performance • Monitor marketing performance on a weekly and monthly basis., • Provide management with clear marketing reports and recommendations., • Track key performance indicators including:, • Restaurant bookings, • Event enquiries, • Customer acquisition, • Social media engagement, • Website traffic, • Campaign performance, • Promotional performance, • Customer retention, • Use data and customer insights to improve future marketing campaigns. About You The ideal candidate will have: • Proven experience as a Marketing Manager, Marketing Executive or similar role., • Previous experience within hospitality, restaurants, food & beverage, leisure or lifestyle brands is highly desirable., • Strong understanding of digital marketing and social media., • Experience developing and implementing marketing strategies., • Strong knowledge of Instagram, TikTok, Facebook and Google platforms., • Experience creating and managing marketing campaigns., • Strong understanding of local marketing and customer acquisition., • Experience working with influencers, content creators and commercial partners., • Excellent written and verbal communication skills., • Strong creative and organisational skills., • Commercial awareness and understanding of marketing budgets., • Ability to analyse marketing data and turn insights into practical actions., • Excellent attention to detail., • Ability to manage multiple campaigns and deadlines., • Proactive, enthusiastic and hands-on approach., • Ability to work independently while working closely with senior management., • Passion for hospitality, food, events, entertainment and customer experience. Key Personal Qualities We are looking for someone who is: • Creative – able to develop fresh marketing ideas and campaigns., • Commercial – understands that marketing must contribute to business performance., • Proactive – identifies opportunities rather than waiting to be asked., • Organised – able to manage multiple campaigns and deadlines., • Data-driven – comfortable reviewing performance and making improvements., • Customer-focused – understands what motivates customers to visit and return., • Hands-on – willing to be actively involved in content, campaigns and events., • Professional – represents the Layali Lounge brand positively at all times. What We Offer • Full-time position based at Layali Lounge, London., • Opportunity to take ownership of the marketing function for a growing hospitality brand., • Creative and varied working environment., • Direct involvement with the management team., • Opportunity to develop and implement your own marketing ideas., • Opportunity to build a strong portfolio within the hospitality industry., • Competitive salary depending on experience., • Opportunities for career development and progression. Position Details Job Title: Marketing Manager Company: Layali Lounge Location: London Employment: Full Time Working Arrangement: Onsite Industry: Hospitality / Restaurant / Food & Beverage Join Layali Lounge If you are an ambitious and commercially minded marketing professional who can combine creativity, digital marketing, local marketing and business development, we would love to hear from you. Join Layali Lounge and play a key role in growing our brand, increasing customer engagement, driving restaurant bookings and developing our private events business.

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  • Marketing and Commercial Manager
    Marketing and Commercial Manager
    1 month ago
    £50100–£55000 yearly
    Full-time
    London

    Date posted: September 23, 2026 Pay: £50,100.00-£55,000.00 per year Job description: Job Overview We are seeking a dynamic and strategic Marketing and Commercial Manager to lead our marketing initiatives and drive business growth. In this pivotal role, you will develop and implement innovative marketing strategies, oversee commercial activities, and foster strong relationships with business partners. Your leadership will ensure the alignment of marketing efforts with organizational goals, enhancing brand visibility and market share. This position offers an exciting opportunity to influence the company's trajectory through expert project management, analysis, and communication skills. If you thrive in a fast-paced environment and are passionate about delivering impactful marketing solutions, we want to hear from you! Duties • Develop comprehensive marketing strategies tailored to target B2B (business-to-business) clients, ensuring alignment with overall business objectives, • Lead cross-functional teams to execute marketing campaigns using tools like Microsoft Office and Microsoft PowerPoint for planning and presentations, • Manage commercial activities, including negotiations, contract management, and partnership development to maximize revenue streams, • Conduct market analysis to identify trends, customer needs, and competitive positioning, utilizing analysis skills and IT tools for data-driven decision making, • Oversee project management processes to ensure timely delivery of marketing initiatives while maintaining high standards of quality and efficiency, • Communicate effectively with internal teams and external stakeholders through clear, persuasive communication skills, • Monitor campaign performance metrics and prepare detailed reports using Microsoft Excel to inform strategic adjustments Experience • Proven experience in marketing management with a focus on B2B markets or corporate clients, • Strong project management background with demonstrated ability to lead multiple initiatives simultaneously, • Excellent analysis skills supported by proficiency in Microsoft Excel and other IT tools for data interpretation and reporting, • Leadership experience with the ability to motivate teams, foster collaboration, and drive results, • Exceptional communication skills in English, both written and verbal, for effective stakeholder engagement, • Familiarity with marketing principles, strategies, and digital tools essential for success in this role, • Strong organizational skills with effective time management to prioritize tasks efficiently Join us as a Marketing and Commercial Manager where your expertise will shape our growth trajectory! We value energetic professionals who are eager to make an impact through innovative marketing strategies combined with sharp analysis and leadership. This paid position offers a platform for your talents to flourish within a vibrant organization committed to excellence. Work Location: In person

    No experience
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  • Digital Marketing Manager
    Digital Marketing Manager
    2 months ago
    £40000–£50000 yearly
    Full-time
    Barking

    Digital Marketing Manager (E-commerce) Location: London or Birmingham, UK Job Type: Full-Time, Permanent Work Arrangement: Office-Based Experience Required: 6–8 Years About Cake Craft Cake Craft is one of the UK's leading online retailers specialising in cake decorating, baking supplies, baking tools, partyware, and celebration products. Serving hobbyists, home bakers, and professional cake decorators alike, CakeCraft offers an extensive range of products through its e-commerce platform and is committed to delivering exceptional customer experiences, industry-leading product selection, and continuous innovation within the baking and celebration market. As we continue to grow, we are investing in building a best-in-class digital marketing function to accelerate customer acquisition, customer retention, brand growth, and online revenue across the UK. This is an exciting opportunity to join a growing e-commerce business and play a pivotal role in shaping its future digital marketing strategy and performance. The Opportunity We are seeking an experienced Digital Marketing Manager with a proven track record in e-commerce marketing. The successful candidate will be responsible for developing and executing the company's digital marketing strategy while building and managing a dedicated in-house marketing team. This is a hands-on leadership role requiring both strategic vision and operational excellence. The ideal candidate will have experience growing e-commerce brands, managing cross-functional marketing teams, and delivering measurable commercial results. Role Overview The Digital Marketing Manager will be responsible for developing and executing the overall digital marketing strategy for CakeCraft UK. The successful candidate will build processes, establish performance metrics, manage internal specialists, and drive sustainable growth across all digital channels. The role requires a hands-on leader who can combine strategic thinking with operational execution and create a high-performing digital marketing department from the ground up. While specialist resources will manage day-to-day SEO, content creation, email marketing, influencer marketing, and creative execution, the Digital Marketing Manager will provide strategic direction, operational leadership, and performance oversight across all functions. The role will focus on ensuring all marketing functions operate in a coordinated manner through structured planning, content governance, campaign management, and performance oversight. Key Responsibilities Digital Strategy & Growth · Develop and execute Cake Craft's digital marketing strategy aligned with business objectives and revenue targets. · Own digital marketing performance against revenue, customer acquisition, retention, and profitability goals. · Identify opportunities to increase online visibility, customer engagement, and sales performance. · Develop annual, quarterly, and monthly marketing plans aligned with commercial priorities. · Drive sustainable growth through data-driven decision-making and continuous optimisation. Content & Campaign Management · Own the end-to-end content planning and campaign execution process across all digital channels. · Develop and maintain an integrated marketing calendar to ensure consistent content publishing and campaign delivery. · Coordinate seasonal campaigns, product launches, promotional events, and brand initiatives. · Ensure alignment between SEO, content, email marketing, influencer activity, and commercial objectives. · Establish content workflows, approval processes, and campaign management frameworks. · Drive consistency in brand messaging, content quality, and customer communications across all customer touchpoints. Team Leadership & Department Development · Build and lead Cake Craft's digital marketing department from the ground up. · Establish workflows, reporting structures, and performance standards. · Build systems, processes, and governance required to scale the marketing function effectively. · Foster a collaborative, performance-driven culture focused on continuous improvement. · Support future recruitment and team expansion as the business grows. Essential Requirements · 6–8 years of digital marketing experience, preferably within an e-commerce or direct-to-consumer (D2C) environment. · Minimum 3 years of experience in a leadership or managerial role. · Proven experience managing and developing marketing teams. · Demonstrated success in driving online revenue growth and customer acquisition. · Strong understanding of digital marketing strategy, content management, campaign planning and execution, SEO, email marketing, influencer marketing, and conversion rate optimisation, with the ability to lead specialist teams across these functions. · Experience creating marketing processes, workflows, reporting structures, and scalable operating models. · Experience working with marketing analytics and performance reporting tools. · Experience leveraging AI-powered marketing tools, automation platforms, and analytics solutions to improve efficiency, content production, customer engagement, and marketing performance. · Commercially minded with a strong focus on ROI and business growth. · Excellent communication, leadership, stakeholder management, and project management skills. Preferred Experience · Experience working within direct-to-consumer (D2C) brands, e-commerce businesses, consumer products, FMCG, lifestyle, home décor, or home furnishings sectors. · Experience managing multiple digital marketing channels and cross-functional marketing teams. · Experience with Shopify or similar e-commerce platforms is advantageous. · Hands-on experience with Klaviyo, Google Analytics 4, Google Search Console, SEMrush, Ahrefs, and other digital marketing platforms. · Experience building teams, processes, reporting frameworks, and scalable marketing functions from the ground up. Key Performance Indicators (KPIs) The successful candidate will be measured on: · E-commerce Revenue Growth · Organic Traffic Growth · Return on Marketing Investment (ROMI) · Campaign Delivery & Execution Effectiveness · Content Publishing Consistency · Team Performance & Department Development What Success Looks Like Within the first 12 months, you will: · Build a structured and scalable digital marketing function. · Establish clear team structures, responsibilities, and reporting systems. · Implement a consistent content and campaign planning process. · Create a reliable publishing cadence across all key marketing channels. · Improve alignment between SEO, content, email, influencer, and creative functions. · Increase organic traffic, customer retention, and online revenue. · Deliver measurable growth in e-commerce sales and profitability. · Create a marketing operating model that supports the long-term growth of Cake Craft. Why Join Cake Craft? · Opportunity to build and lead a digital marketing department from the ground up. · High level of ownership and autonomy. · Direct impact on business growth and strategy. · Work with one of the UK's leading e-commerce brands in the baking and cake decorating industry. · Career progression opportunities as the business scales. Location Requirement: This is a full-time office-based role. Candidates must be willing to work from either our London or Birmingham office.

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  • Area Manager
    Area Manager
    2 months ago
    £45000 yearly
    Full-time
    London

    QSR Area Manager within Essex Area. The area Manager is responsible for the overall operational, commercial and people performance of the stores within their assigned area. The role is accountable for ensuring stores operate to company standards, achieve financial and KPI targets, maintain full compliance, and deliver a consistently strong customer experience. The area Manager will lead, coach and develop Store Managers and their teams, drive local sales opportunities, support Head Office initiatives, and ensure each store operates efficiently, safely and in line with business objectives. Key Responsibilities Operational Leadership • Oversee the day-to-day performance of all assigned corporate stores., • Ensure stores open and close on time and operate in line with company standards and procedures., • Maintain consistently high standards across food quality, cleanliness, customer service, health and safety, and overall store presentation., • Support stores operationally where required, including during peak periods, manager absence, staffing shortages or other business-critical situations., • Conduct regular store visits and operational reviews, recording findings and actions as required., • Ensure store managers complete all required administration, checks and reporting accurately and on time. Commercial Performance • Take full ownership of store P&L performance, ensuring financial targets are achieved and stores operate in line with business objectives., • Drive store sales, labour efficiency, food cost control and overall profitability across the area., • Review KPI performance regularly and implement clear action plans where standards or targets are not being met., • Analyse store performance data, including sales, labour, food variance, wastage, coupon use, remakes, edited orders and voids, and act on trends promptly., • Review aggregator performance and ensure appropriate analysis and follow-up action is taken to support sales and operational standards., • Work closely with Head Office to support and execute marketing plans, promotions and local sales initiatives across stores., • Contact and engage with local businesses to build sales opportunities, local partnerships and wider brand presence within each store’s trading area. People Management and Development • Lead, coach and support Store Managers to deliver strong operational and commercial results., • Build capable, accountable and engaged store management teams., • Support recruitment activity where required, including advertising, interviewing, onboarding and induction., • Ensure effective training is delivered across stores and that managers and team members are developed in line with business needs., • Promote internal progression and support succession planning across the area., • Act as a mentor and escalation point for Store Managers and provide practical support in resolving day-to-day people challenges., • Work closely with HR where required on investigations, formal meetings, employee relations matters and performance concerns. Compliance and Standards • Ensure all assigned stores remain compliant with legal, regulatory and company requirements., • Manage and complete regulatory compliance applications where required, including business rates, extended hours and pavement licences., • Ensure stores maintain required records, checks and procedures relating to food safety, health and safety, security and operational compliance., • Drive compliance with audit requirements, including OER standards, HACCP, PRP, vehicle checks, accident reporting and any other internal or external compliance obligations., • Ensure working standards are maintained for CCTV, alarms, fire safety systems, uniform, administration and all required operational controls., • Lead and drive the resolution of maintenance issues across stores, ensuring timely action and minimal disruption to operations. Planning and Control • Monitor labour scheduling to ensure stores are appropriately resourced in line with forecasted sales and business needs., • Review rotas, staffing levels and labour usage to identify inefficiencies and improvement opportunities., • Support Store Managers with forecasting, planning and operational organisation to improve consistency and performance., • Monitor food ordering, stock accuracy, food transfers and inventory discipline to support cost control and minimise waste., • Ensure key business priorities, promotional activity and operational requirements are clearly communicated and executed across stores. Store Visits and Oversight The Area Manager is expected to maintain a regular presence across their stores and complete visits which may include: • Operational standards reviews, • Opening and closing checks, • Paperwork and admin reviews, • HACCP and compliance reviews, • Training observations and coaching, • Stock and inventory checks, • Rush period support, • Manager meetings and action planning, • Wellbeing and engagement check-ins All visits, findings and follow-up actions must be recorded in the appropriate company systems. Skills, Knowledge and Experience • Proven experience in a multi-site quick service restaurant and delivery management role., • Extensive knowledge and experience of third party delivery platforms., • Strong understanding of store operations, people management and performance improvement., • Experience managing KPIs, labour, costs and operational compliance., • Ability to lead, coach and influence managers and teams effectively., • Strong organisational skills with the ability to prioritise and manage multiple stores and issues at pace., • Commercially aware, with the ability to identify risks, inefficiencies and growth opportunities., • Confident using systems, reports and data to support decision-making., • Resilient, hands-on and solution-focused, with a willingness to support stores directly when required., • Strong communication skills and the ability to work cross-functionally with Head Office departments. Key Behaviours • Leads by example, • Holds high standards and drives accountability, • Acts with urgency and ownership, • Builds strong relationships with teams and stakeholders, • Supports change positively and drives continuous improvement, • Maintains professionalism, fairness and consistency General This job description sets out the main duties of the role and is not an exhaustive list. The postholder may be required to undertake other duties reasonably consistent with the level and nature of the position.

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