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Job Title Customer Success Manager Job Description Our team is built on trust, respect, and genuine support for one another. We believe people do their best work when they feel valued, empowered, and encouraged to bring their authentic selves to the table. If you're passionate about customer success, have a deep understanding of how finance teams operate, and thrive on building innovative solutions to solve real-world challenges, then we'd love to hear from you! The Role: We're looking for a dynamic and experienced Customer Success Manager to join our friendly and forward-thinking team. In this role, you'll combine technical expertise with a deep understanding of finance operations to help our customers overcome challenges and achieve their long- and short-term goals. Your primary mission will be to ensure that Sage customers derive maximum value from our solutions, guiding them toward business success and long-term partnership with Sage. You'll bring innovative ideas to the table, work collaboratively to solve customer challenges, and create tailored plans that align with their unique needs. What We're Looking For: Someone who understands how finance teams operate and can empathise with their challenges. A problem solver who's comfortable having in-depth conversations with CFOs and senior finance leaders about accounting processes, software challenges, and business needs. A strategist who can build meaningful, long-term plans to help customers achieve their goals using Sage's tools and innovations. A collaborator who thrives in a supportive, team-oriented environment. If you're ready to join a team that truly cares for both its customers and colleagues and you're excited about helping businesses thrive, we can't wait to meet you! Key Responsibilities Build Trusted Partnerships: Cultivate strong, trusted advisor relationships with key stakeholders and executive sponsors to ensure all activities align closely with the customer's business strategy and goals, maximizing the potential of Sage's solutions. Drive Customer Success Planning: Develop and maintain comprehensive customer success plans that map out the journey to achieving their desired outcomes with Sage. Provide tailored recommendations, leveraging a deep understanding of Sage Intacct and our Marketplace Partners to align solutions with the customer's unique needs. Deliver on Success Metrics: Consistently meet and exceed team KPIs while driving measurable outcomes for customers. Coach and Empower Colleagues: Share expertise by training and mentoring members of the immediate and wider teams on systems, processes, and best practices to elevate team performance. Enhance Customer Satisfaction: Actively improve and maintain customer satisfaction and NPS. Foster relationships that encourage participation in Sage's customer advocacy programs. Lead Change Initiatives: Identify and execute large-scale initiatives to enhance operational efficiency, quality, and consistency within the team and across customer engagements. Inspire Thought Leadership: Drive knowledge-sharing initiatives, such as thought leadership sessions, enablement workshops, and content creation, to benefit both customers and colleagues. Be the Voice of the Customer: Represent customer needs and priorities to product management, influencing the product roadmap to reflect real-world requirements. Communicate upcoming product developments to customers to foster engagement and anticipation. Own Customer Relationships: Take overall responsibility for managing relationships with Sage's mid-market and strategic customers, ensuring they derive ongoing value from their partnership with Sage. Support Customer Success Operations: Collaborate with the Community Administrator and Customer Services teams to address success-related queries, actions, and escalations efficiently. Handle Escalations: Provide direct support for high-priority or complex escalations, ensuring timely and satisfactory resolution. Promote Engagement: Actively encourage customer engagement through newsletters, webinars, and events to strengthen their connection with Sage. Manage Renewal Risks: Proactively identify and mitigate risks to subscription renewals by working closely with internal teams to safeguard customer retention. Lead Complex Renewals: Oversee intricate renewal negotiations, collaborating with senior stakeholders to craft commercially viable and mutually beneficial agreements. Guide the Customer Journey: Seamlessly transition customers from the implementation phase to success, ensuring they are equipped for long-term growth and satisfaction with Sage. Your Benefits • Competitive base salary and commission structure, • Comprehensive health, dental and vision coverage, • Work away scheme for up to 10 weeks a year, • On-going training and professional development, • Paid 5 days yearly to volunteer through our Sage Foundation, • Flexible work patterns and hybrid working #LI-VK1 Function Customer Operations Country United Kingdom Office Location Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Job Title Senior Manager Sales Enablement Job Description Are you passionate about empowering sales teams to perform at their best? Do you thrive in a fast-paced, high-impact environment where you can shape strategy, influence leaders, and develop talented people? If so, this is an exciting opportunity to play a pivotal role in driving regional performance and commercial success. Reporting to the Senior Director of Sales Enablement, the Senior Manager, Sales Enablement will lead multiple enablement functions and act as a trusted advisor to regional commercial leadership. You will build strong relationships across the business, collaborate with senior stakeholders, and deliver programs that elevate capability, improve outcomes, and drive revenue growth. This is a highly visible role where you'll inspire a team of Enablement Program Managers, spearhead impactful initiatives, and ensure our teams are equipped with the skills, knowledge, and tools needed to win. This is a Hybrid position with three days per week in our Newcastle or Winnersh office Key Responsibilities What You'll Be Doing • Lead & develop a high-performing team of Sales Enablement Program Managers across UKI, France, Germany and South Africa-setting clear goals, coaching for growth, and enabling them to excel., • Own the regional Enablement plan-aligning with Business Units, Product Marketing, and Commercial Leaders to prioritise and deliver key enablement initiatives., • Deeply understand regional OKRs, opportunities, challenges, and GTM revenue programs to ensure enablement activity is focused where it matters most., • Deliver high-impact programs that support Sales Excellence and drive measurable improvements in performance and capability., • Shape "Always On" Enablement through proactive identification of focus areas that support ongoing learning and skills development., • Track, measure, and communicate impact, reporting on outputs and performance improvements across the business., • Maintain a scalable enablement model, ensuring consistency across onboarding, coaching, and continuous learning experiences., • Collaborate globally, sharing best practices and ensuring regional initiatives benefit from a strong global Sales Enablement community. What You'll Bring • A passion for developing people and driving behaviour change., • Strong leadership experience within Sales Enablement, Revenue Enablement, or Commercial Excellence., • Credibility with senior stakeholders and the ability to influence across regions., • A strategic mindset with the ability to translate business goals into impactful enablement programs., • Outstanding communication skills and a data-driven approach to measuring success. Why Join Us? This is your chance to shape the future of sales capability across a key region. You'll lead a talented team, work with inspiring leaders, and deliver initiatives that have a real and measurable impact on business performance. If you're energised by building world-class enablement, driving results, and empowering teams to achieve more-we'd love to hear from you. Benefits? We have plenty... • Generous bonuses and pension scheme: Up to 8% matched pension contribution plus 2% top-up by Sage., • 25 days of paid annual leave with the option to buy up to another 5 days • 8 bank holiday days, • Paid 5 days yearly to volunteer through our Sage Foundation, • 50% income protection, • Holiday buy + sell, • Comprehensive health, dental, and vision coverage, • Work away scheme for up to 10 weeks a year, • Ongoing training and professional development, • Hybrid working, • Healthy Mind app membership, • Access to various helpful memberships for finances, health and wellbeing #LI-MS2 Function Routes to Revenue Country United Kingdom Office Location Newcastle;Winnersh Work Place type Hybrid Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions. Our colleagues are the best of the best. It's why we were awarded 2024 Best Places to Work by Glassdoor. Because to achieve extraordinary outcomes, we need extraordinary teams. This means infusing Sage with people who knock down barriers, continuously innovate, and want to experience their potential. Learn more about working at Sage: sage.com/en-gb/company/careers/working-at-sage/ Watch a video about our culture: youtube.com/watch?v=qIoiCpZH-QE We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working. If you need support applying, reach out at . Learn more about DEI at Sage: sage.com/en-gb/company/careers/diversity-equity-and-inclusion/

Position: Solar Panel Roofers / Installers Base Location: Woking, Oxford, Slough, Reading, High Wycombe, and Surrounding Areas Working Pattern: Permanent / Full Time / 40 hours per week Salary: £45,000 to £65,000 OTE What we Offer: Career stability with a growing organisation. Company Van with fuel card. Full PPE and tools required for the role. Continual Training Pension scheme, Life assurance & access to flexible benefits scheme. 28 days annual leave (Inc. statutory bank holidays, Christmas/New Year Closure!) Employee Assistance Programme with 24 hours telephone and online access Access to Flexible Benefits Scheme (including discount to retailers, bike to work scheme and many more). Plus, other benefits for you and your family. About Sureserve Energy Services: At Sureserve Energy Services UK, excellence is not just an expectation; it's our standard. With a driven team of nearly 600 professionals, we are at the forefront of providing stellar asset and energy services across the UK. Our mission is simple yet powerful: to elevate the quality of life in the communities we serve by innovating and improving the spaces where people reside, work, and gather. Our company is growing, and we have an excellent opportunity for a Roofers with experience of installing Solar Panels to join our teams where you will be working in Working and the surrounding areas, What will you be doing? Installing roof-mounted solar PV systems using various mounting systems, adhering to roofing best practice guides throughout. Carry out essential roofing tasks such as slate and tile removal or replacement, flashing work, waterproofing and general maintenance to ensure long-lasting installations. Running the cables/conduit and working alongside the PV Electricians, and other team members to deliver efficient and safe installations for the clients. Supporting the Electrician with the commissioning of the Battery Storage and Charging Systems. Upholding safety procedures at all times whilst maintaining a professional customer experience. What Should You Have? Previous experience installing Solar PV Systems on residential or commercial properties would be an advantage, but not essential. Proven experience as a Roofer with strong knowledge of Health & Safety procedures. The ability to work as part of a team and excellent communication skills. Completed an apprenticeship or traineeship approved by SVQ. For this role it is also required that you should have a Full UK Drivers License. Working with an Equal Opportunity Employer Sureserve is committed to creating a diverse and inclusive workplace. We celebrate individual differences and believe that they contribute to our collective success. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you have the skills and experience we're looking for, and you are looking for a new and exciting career with an employer of choice, then we would love to hear from you! Please note, Eligibility to work in the UK is required, and candidates will undergo employment screening prior to starting employment. TPBN1_UKTJ

Cornerstone is the UK’s leading mobile and digital infrastructure provider, managing over 15,700 sites and holding 35% of the market. Our Mission is to be famous for excellence in delivery, embracing transformation with our people and our customers at its heart. As Cornerstone’s Information Security Manager, you will lead the development, implementation, and continuous improvement of our Information Security Management System (ISMS), ensuring alignment with ISO 27001:2022. You will be responsible for safeguarding our digital infrastructure, managing cyber risk, and embedding a security-first culture across the organisation. This is a strategic and hands-on role, requiring collaboration across IT, legal, procurement, and operational teams. You will act as the primary point of contact for all matters related to information assurance, supplier security assurance, incident response, and regulatory compliance. Scope IT Security Operations • Collaborate closely with IT SecOps team members to ensure security controls remain effective. Where gaps are identified, implement appropriate mitigation measures and lead the response to security incidents in a timely and coordinated manner. Compliance & Security • Coordinate ISO 27001 certification audits and maintain ongoing compliance on behalf of the IT & Digital function. Actively support and contribute to health and safety, environmental sustainability, business continuity, and information security initiatives, ensuring we meet our obligations to customers and regulatory standards Delivery • ISMS Leadership: Own and maintain the ISMS, ensuring it meets ISO 27001:2022 requirements and supports business objectives., • Risk Management: Identify, evaluate, and mitigate information security risks across systems, suppliers, and processes. Maintain visibility over key cyber risks and report to senior leadership., • Incident Response: Lead the response to security incidents, including forensic analysis, reporting, and remediation. Coordinate with law enforcement and external partners where necessary., • Supplier Assurance: Conduct security reviews and audits of third-party vendors. Ensure compliance with Cornerstone’s security policies and contractual obligations., • Policy & Governance: Draft, review, and enforce security policies and procedures. Chair or support governance forums such as the ISMS Review and Information Security Steering Group., • Cyber Awareness Programme: Champion a culture of security awareness through training, phishing simulations, ensuring staff compliance with mandatory cyber training and internal communications, • Compliance & Certification: Ensure ongoing compliance with GDPR, ISO standards, and other regulatory frameworks. Lead surveillance audits and certification renewals., • Technology Oversight: Evaluate and implement security tools and technologies. Collaborate with IT Operations and infrastructure teams to embed security into system design and operations., • Secure Development: Ensure that security considerations are embedded throughout the project lifecycle, from initial design through to deployment and ongoing maintenance Role Expertise • The successful candidate will possess substantial experience in managing and maintaining an enterprise Information Security Management System (ISMS), with a demonstrable track record of leading and supporting external ISO 27001 audits and implementing and managing robust security frameworks., • They will have a comprehensive understanding of cyber threats, cloud security, particularly within Azure and Microsoft 365 environments, and key regulatory and compliance frameworks, including GDPR and ISO 27001. Experience with security and compliance tools such as ISMS Online, Qualys VMDR, and Cofense phishing simulation would be highly advantageous., • The role requires strong proficiency in vulnerability management, coordinating penetration testing, supplier security assurance, and incident response. A thorough understanding of legal and procedural obligations relating to data protection and information governance is essential., • Excellent communication and stakeholder management skills are required, with the ability to articulate technical risks in a clear and business-focused manner. Analytical and problem-solving skills are critical to effectively identify vulnerabilities, assess risks, and deliver appropriate mitigation strategies in collaboration with internal and external stakeholders., • Leadership and professional judgement are central to the position. The postholder will lead regular internal and customer orientated security governance meetings, oversee cross-departmental initiatives, and foster a culture of security awareness throughout Cornerstone. The role also involves close collaboration with the IT Security Operations team, contributing to continuous improvement, and supporting Cornerstone's ongoing security and compliance maturity., • Suitable candidates are likely to have prior experience in roles such as Information Security Manager, Security Lead, or Senior Security Analyst, ideally within ISO 27001-certified or similarly regulated environments. Knowledge, Skills and Experience • Proven experience managing an enterprise ISMS and leading ISO 27001 audits., • Strong understanding of cyber threats, cloud security (Azure, M365), and regulatory compliance., • Experience with supplier assurance, penetration testing, and vulnerability management., • Excellent stakeholder engagement and communication skills., • Ability to work independently and influence cross-functional teams., • Familiarity with Cofense phishing simulation tool, ISMS Online, Qualys VMDR What we offer • Competitive salary and an excellent bonus structure, • 30 days holiday, • Competitive pension scheme, • Hybrid working, • Life insurance, • Cycle to Work, • Retail Discount, • Competitive refer a friend scheme, • Private Healthcare Insurance Our commitment to Equity, Diversity, and Inclusion (EDI) is fundamental to our success. We strive to cultivate an inclusive environment where every employee feels valued, respected, and empowered. By embracing unique perspectives and experiences, we drive innovation and drive our organisation forward, therefore, we recognise the importance of welcoming applications from candidates of all backgrounds. We want to ensure everyone is able to present their best self throughout the recruitment process so if you require any adjustments, please let us know. If this role is of interest to you and you would like to find out more, please do apply with an up to date version of your CV. Operate and uphold Cornerstones’ values of Everyone Matters, Innovate to Elevate, Do the Right Thing and Customer First by being Professional, Respectful and Open