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Looking for someone ideally from a HNW / Private client background SALES Proactive generation of new business appointments and sales to realise individual new business targets and self monitoring individual sales activity to ensure all avenues are maximised. To realise individual sales targets through the achievement of new business and renewal figures, self monitoring individual sales activity to ensure all avenues are maximised To track and monitor progress of activity monitoring conversion rates for leads, appointments, quote and sales activity. To generate and support target market focus projects across the company. To adhere and support new and existing sales incentives across the company, i.e. Cross selling, networking and referrals. CUSTOMER SERVICES To ensure that customer service levels are implemented and maintained to a high level ensuring that team achieve results whereby at least 90% of clients are satisfied with the level of service provided. To ensure that there are no more than 1% complaints per month for the department. To ensure that telephone response times are maintained in accordance with specified parameters. To ensure that all complaints are dealt with within 1 working day in accordance with FCA requirements, or if unresolved/unsatisfied such complaints are passed to compliance manager immediately. ACCOUNT MANAGEMENT Ensure that insurance and risk management needs are fully met to the satisfaction of clients and the team. To ensure that full presentations are sent out to market, and are actively managed to ensure the best premium and level of cover are obtained for the needs of the client. Ensure that all clients are appropriately informed of all matters relating to their insurance in a timely manner and in accordance with FCA guidelines, accurately presenting recommendations and options to clients. To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients. Accurately document all instructions/conversations with clients on manual and IT based systems, with specific emphasis on the latter, ensuring client files are kept up to date. Ensure that all renewals are actioned within FCA guidelines. To encourage long term relationships with our clients ensuring that a minimum renewal retention rate of 90% is obtained. Ensure that all Mid Term adjustments are actioned appropriately in a timely manner. To maintain NTU level below 10% in any one month period. ADMINSTRATION Competently undertake and complete general office administration including, but not limited to, company and team post, photocopying, filtering phone calls, filing and scanning. Deal with enquiries by telephone, email and in person from clients, colleagues, insurers and third parties as required. Ensure client files are kept accurate and up to date, using established processes and ensuring Auto Processes are created, checked and sent to clients on a daily basis. To work in line with established administration processes to ensure all documentation are accurately produced and distributed to clients for new business, renewals and mid term adjustments. To ensure general accounting functions for clients are completed in a timely manner, to include accurate record keeping, ensuring credit control processes are adhered to and back office z readings are completed and filed daily. Complete daily processing of cheques, monies and credit card payments in line with FCA guidelines To accurately process finance over riders. To ensure the timely payment of commissions by third parties. PERSONAL DEVELOPMENT To keep the Team Leader informed appropriately and as required of his/her work. To maintain a sound knowledge of clients industries, businesses and risks. To develop and maintain an appropriate knowledge of the market. To be working towards or achieved the Certificate in Insurance. To correctly complete and participate in Continual Professional Development, with monthly sheets being submitted to the Team Leader. ACCOUNTING, FINANCE & OFFICE To navigate and effectively maintain manual and IT systems for processing, accounting and administration purposes, making recommendations for development and improvements where applicable. To ensure and re-enforce the timely payment of all premiums in line with company procedures. To be aware of premium dues and bad dept and minimise levels working in line with processes and procedures to avoid credit control referrals. To maintain open lines of communication with accounts to assist in the resolution of account queries within the specified timeframe. To be aware of and monitor the correct use of commissions. To monitor and communicate potential marketing and advertising expenditure with the Team Leader. To ensure that Health and Safety processes are adhered to within the department in accordance with company procedures. To ensure that all claims notifications are communicated and passed through to the Claims department immediately by all employees. Assist in the creation, development and implementation to improve processes and procedures for the team and company. To provide flexibility and support to the business, undertaking any reasonable tasks as requested by your manager or member of the management team. FCA & COMPLIANCE Ensure all activities and customer interactions are conducted in full compliance with FCA regulations, guidelines, and industry best practices. Be aware of changes in FCA rules and regulations, ensuring knowledge of internal policies and procedures are kept up to date and adopted To ensure regulatory standards relating to your work are consistently met. Identify and report any potential breaches or risks relating to FCA regulations and support remediation efforts. Maintain a strong understanding of the FCA Handbook, particularly principles relating to Consumer Duty, Treating Customers Fairly (TCF), and Senior Managers and Certification Regime (SM&CR), and Individual Conduct Rules where applicable Dimension This post has no line management responsibilities

We are looking for a CRM & Email Marketing Manager to support in enhancing our digital function. CRM and Email Marketing Manager Fixed Term Contract. What will you need to succeed as a CRM and Email Marketing Manager?.

Ensure compliance with GDPR, CAN-SPAM, and other email marketing regulations. You'll play a pivotal role in delivering value to our audience and generating qualified leads through targeted email workflows. Collaborate cross-functionally to ensure email tone, brand, and goals align.

Performance Marketing Manager – Video Games. Your creativity and data skills will turn game USPs into email communications that boost downloads, streams, and campaign ROI. Own end-to-end email performance: craft visually stunning, conversion-optimized "mailers" (copy + design) targeting creators.

A leading rewards and incentives company in the UK is looking for an experienced Email Marketing Manager to take ownership of email marketing as a core channel. You will drive customer engagement through well-crafted communication strategies, manage complex audiences, and optimise email programs.

Email Marketing & Deliverability Specialist. In this hybrid role, you’ll set up and maintain our email infrastructure to. Communication (sms, Email, app etc) Deliverability & Infrastructure.

Tillo is looking for an Email Marketing Manager to own email as a core marketing channel and help us deliver clear, timely communications that effectively support customers, target prospects, and ultimately drive new and existing business growth. An experienced Email Marketing Manager who knows how

What will you need to succeed as a CRM and Email Marketing Manager?. What will you do as a CRM and Email Marketing Manager?. We are looking for a CRM & Email Marketing Manager to support in enhancing our digital function.

A leading rewards and incentives company in the UK is seeking an Email Marketing Manager to drive email communications strategy. The ideal candidate will have 2-4 years of email marketing experience and strong written communication skills. You will be responsible for managing customer and prospect e

A leading name in the entertainment industry is searching for an Email Marketing & CRM Manager to blend data, creativity, and player psychology to drive global engagement. Partner with dev, product & marketing teams to deliver one unified player story. Marketing, Advertising, and Analyst.

We have a fantastic opportunity for an Email Marketing Manager to join our friendly and supportive Marketing Team. Email Marketing Manager (HubSpot). Reporting to the Head of Marketing, you will need to be highly organised and take ownership of the planning, execution and optimisation of our email m

A growing marketing agency in Essex is seeking a Digital Marketing Executive to enhance their marketing strategy. This role involves managing social media, overseeing email campaigns, and coordinating events.

A leading independent data provider in the UK is seeking an Email & Lifecycle Marketing Manager to enhance customer engagement through effective campaigns. The role requires over 4 years of B2B marketing experience, particularly in email strategies.

Senior Email Marketing Manager – Harnham (London, UK). Are you a hands‑on email marketer who loves leading from the front? This is a fantastic opportunity to take ownership of email strategy and delivery across multiple high‑profile consumer brands within one of the UK's leading property group

Tillo is looking for an Email Marketing Manager to own email as a core marketing channel and help us deliver clear, timely communications that effectively support customers, target prospects, and ultimately drive new and existing business growth. Who we’re looking for : An experienced Email Market

A successful content agency is seeking an Email Marketing Manager to lead innovative campaigns and drive engagement through data-driven strategies. Responsibilities include planning and executing email marketing strategies, collaborating with teams, and managing databases. The ideal candidate will h

We are looking for a full‑time, on‑site Email Marketing Manager to join our team in London. Strong understanding of email marketing, lead generation, and lifecycle marketing strategies. By prioritizing email list hygiene and deliverability, Mail Ward enables brands to improve inbox placement, in

The Email Marketing Manager will play a pivotal role in shaping and executing email marketing campaigns and with require an analytical, data driven approach. If you’re a commercially minded Email Marketing Manager who thrives in a fast‑paced environment, and want to make a real impact—this is

You’ll collaborate closely with the Marketing Manager to develop and execute high-performing email marketing campaigns. Email Marketing Manager | Up to £45k | Hybrid (Guildford). Sign in to set job alerts for “Email Marketing Manager” roles.

We’re looking for a creative and performance‑driven Email & Lifecycle Marketing Manager to help us build smarter, more engaging journeys across the customer lifecycle. B2B marketing, ideally in SaaS, DaaS or tech, with a strong focus on email and lifecycle marketing. Email & Lifecycle Marketing

An innovative finance media company in Greater London is looking for an Email Content Manager to manage email marketing campaigns and collaborate with the team to drive results. Responsibilities include designing email campaigns, managing mailing lists, and targeting leads.

We’re looking for an Email Marketing Manager whose main goal is to drive engagement and conversion through strategic, data-driven email marketing campaigns. DesignRush, a B2B marketplace connecting brands with agencies, is seeking an experienced Email Marketing Manager to lead and execute high-imp

This estate agency group is growing rapidly and is looking to take its Email Marketing to the next level in 2025!. As the Email Marketing Executive, you can expect to be involved in the following:. Passionate about email marketing, and not afraid to get stuck in.

We’re looking for a creative and performance-driven Email & Lifecycle Marketing Manager to help us build smarter, more engaging journeys across the customer lifecycle. B2B marketing (ideally in SaaS, DaaS, or tech), with a strong focus on email and lifecycle marketing. You’ll be the go-to expert

Develop automated workflows and triggered emails that drive conversion and engagement. Work collaboratively with sales and marketing teams to ensure integrated campaign execution. Bonus) HTML/CSS knowledge for email formatting.

A global dining engagement company in Greater London seeks a Technical Engagement Marketing Manager to implement innovative email marketing strategies. The role involves crafting dynamic emails, collaborating with various teams, analyzing campaign performance, and utilizing email automation tools. T

A leading education provider in Greater London is seeking an experienced Email Marketing Manager to join their Marketing Team. The ideal candidate must have a proven track record in email marketing, strong organizational skills, and the ability to analyse performance metrics. This role involves plan