Emergency management jobs in United Kingdom

Company Description Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose. We call these our '3Ps'. We achieve this in two ways. First, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda. Our Young People & Families (YP&F) Operational Hub delivers a wide range of integrated support services designed to help resolve complex difficulties experienced by young people and their families/carers. Support is provided to people who find themselves in a range of circumstances; they may be missing from home or have emotional, housing or substance misuse issues. We also support families where parents/carers are experiencing domestic abuse, substance misuse, emotional issues, homelessness or unemployment. Whatever the situation, we work alongside young people and their carers to find a way of stabilising their lives. Redthread is a hospital based youth work service, working alongside NHS staff and other professionals in emergency departments. Our experienced, specialist youth workers engage with and support young people, aiming to support them with their needs in hospital and post-discharge. We often meet young people at a moment of change and work with them to find a positive way forward. We provide long-term, holistic support. We consider every aspect of a young person’s life and build support around them. About the Mental Health Youth Work Service Pilot The prevalence of reported mental health challenges in children and young people living in England have been increasing. In addition, research tells us that children and young people facing such challenges with their mental health are more likely to self-harm. For some children and young people, A&E Departments may be a first point of contact with healthcare services following self-harm. While in recent years the number of attendances by children and young people for mental health needs and/or self-harm have stabilised, there was a sharp increase in attendances following the pandemic. For children and young people who have gone to A&E for support with their mental health, such as following self-harm, waiting a long time in A&E can be hard. A&E Departments are often very busy and loud places and there is not always access to secluded space for those who have gone to A&E when experiencing difficulties with their mental health. Children and young people who are also neurodiverse may find the environment particularly challenging and overstimulating while they are waiting to access care and support. This pilot aims to strengthen the offer of support to young people aged 11-18 in A&E, and also consider the wider social and emotional wellbeing needs of those individuals whilst in that environment and following discharge by ensuring there is follow up support for a variety of services. The Mental Health Youth Work Service model has been informed by young people with experience of hospital attendances after self-harming, and their feedback has been used to shape the care we aim to deliver. The service runs across two hospital sites in London: King’s College Hospital and Queen Elizabeth Hospital. There will be a team consisting of one Senior Youth Worker and a Youth Worker embedded in each site. Where you fit in This is an exciting new service working in partnership with Queen Elizabeth Hospital Accident and Emergency Department. The project is a pilot that aims to provide specialist Youth Work support for young people presenting to a hospital because of their mental health, and specifically where they attend because of self-harm. The Senior Youth Worker will lead on the Mental Health Youth Work service embedded within the A&E department. This will involve line management responsibilities for the Mental Health Youth Worker, partnership working to build relationships both internally within the hospital and externally in the local community, and with both statutory and non-statutory partners. The Senior Youth worker will be expected to support and build trusting relationships with young people who present with acute needs and are often in a crisis. They will manage a caseload of their own, with contact taking place both in the hospital and post-discharge in the community. The Senior Youth Worker will ensure the integration of the service at their respective hospital A&E department, and work alongside the Team Leader in reporting, monitoring and evaluation requirements Main Duties & Accountabilities • Lead the delivery of the Mental Health Youth Work service for young people aged 11-18 who attend the A&E department. Ensure that all young people are assessed holistically and care plans are tailored, trauma-informed and empowering, with the aim of reducing further harm., • Line manage the Mental Health Youth Worker, providing guidance and direction through regular contact and meetings, case allocation, caseload oversight and one-to-one supervision, both formally and informally., • In collaboration with the other Senior Youth Worker, provide overall support to the team to develop and improve skills, including assessment and recording, to ensure that Redthread’s model of intervention is delivered consistently., • Promote high levels of wellbeing for staff members who are working with young people who have experienced acute and chronic mental health challenges, • Hold a caseload and work with young people with often complex needs, in a range of settings, including in A&E, in the community, face-to-face and virtually where required, and promote their personal, educational, health and social development through all interactions, • Assist with the on-going development of the service model to ensure that young people and other stakeholders gain the maximum benefit from Redthread’s interventions, • Along with the team, tailor and design youth work resources that are specific to the young people we are working with, • Contribute to the training programme that Redthread provides for hospital staff, including informal microteaching and more formal presentations., • With support from the Team Leader, maintain strong working relationships within the Hospital, and NHS staff ensuring that Redthread youth workers are fully embedded in the health setting and are working with clinical staff to deliver a service that meets the needs of young people, including promoting the service within the hospital and attending appropriate internal meetings, • Assist in building and maintaining strong working relationships with Redthread stakeholders, project partners and with other agencies working with young people and to represent Redthread at external meetings as required., • Ensure that as a team, you are proactive in researching and networking with other organisations working with young people in the area served by the hospital to ensure that the Youth Workers have a good knowledge of other services and projects that may be of interest to the young people we work with or appropriate for us to refer to., • Attend multi-disciplinary team meetings in hospital, working with ED staff and CAMHS teams to support and safeguard young people, • Maintain a good level of professional knowledge of the issues affecting young people, particularly related to their mental health needs and self harm., • In all areas of the work, apply an in-depth understanding of safeguarding responsibilities when working with children and young people, and provide guidance to your team members that adheres to Redthread’s Safeguarding policy and procedures and safeguarding policies of respective NHS Trusts., • Ensure information resources such as client forms, databases and contact files are kept fully up-to-date and secure, in line with GDPR, the Data Protection Act and our Confidentiality Policy and Consent Policy. Maintain high-quality recording of interventions with young people on our database, Salesforce, in line with Redthread’s best-practice requirements. (Training will be provided.), • Collect and record evidence of project outcomes and young people’s achievements, to ensure the completion of monitoring forms and project progress reports as required., • Work as part of a team to continue to develop the programme’s monitoring and evaluation in order to facilitate internal reflection and learning, and to demonstrate its effectiveness and impact to external stakeholders., • To ensure that the Youth Worker accurately captures and records data on the CRM system. To ensure that it can be used to identify trends and provide insights. To use these insights and trends to shape service delivery and share information with partners., • With support from the Team Leader and oversight from the Service Manager, produce monthly and quarterly reports as required by funders and to inform leaders of the operational performance of the organisation. QUALIFICATIONS Essential: • Relevant level 3 or 4 qualification in health & wellbeing, youth provision or similar or demonstrable equivalent experience Desirable: • A degree-level qualification in social work, youth work, social science, education or another relevant field, • Qualifications in counselling and/or mental health first aid for young people KNOWLEDGE Essential • A thorough knowledge and understanding of the physical, social and emotional developmental needs of young people, • Understanding of the issues faced by young people living in inner city areas, • An awareness of child protection and safeguarding issues and knowledge of current best practice within the youth work sector, • Knowledge of Mental Health systems and processes and the function of statutory services such as CAMHS, • Knowledge of the specific needs of young people who self harm, • A knowledge of best practice in case recording Desirable • Knowledge of capacity and consent issues including Gillick competence, • Knowledge of solution-focused brief therapy tools or a similar counselling methodology., • Knowledge of psycho-education tools appropriate to share with children and young people who also may be neurodivergent, • Knowledge of health inequalities and how these can affect different groups/individuals EXPERIENCE Essential • Significant professional experience of working with vulnerable young people in a range of activities and settings, • Experience working with young people in a health and well-being context, especially with young people experiencing mental health challenges, • Experience of working within a multidisciplinary team, • Experience of leading and managing a project to enable growth and continuity, • Experience in developing and maintaining excellent relationships with partner organisations, • Experience in planning and delivering training Desirable • Experience of working in a London borough, • Experience in leading, managing, supporting, and motivating a team in their work, • Experiencing of developing a project’s processes, procedures, and policies, • Experience of monitoring and evaluation systems to measure programme impact SKILLS & ABILITIES Essential • Resilient and reflective, • Well-developed verbal and written communication skills and an ability to interact young people on a one-to-one basis within a range of contexts, • Ability to plan and manage own workload, • Accurate data entry and record keeping and monitoring processes, • Ability to use up-to-date IT systems, • Able to analyse and evaluate information and provide effective management oversight of high-risk complex cases, • Able to oversee cases using an electronic database Desirable • Leadership and management skills to enable the team to have a clear sense of direction, feel motivated and have a clear understanding of how their own roles contribute to and enhance the work of the organisation, • Able to provide supervision, guidance, and support to youth work teams, particularly around task allocation, setting priorities and personal development OTHER • Share Catch22 values, • Awareness of and commitment to Equality & Diversity, • Willing to travel and work flexibly, • Desire to develop and undertake training as required, • Enthusiasm for Redthread’s work, • Approachable, self-motivated and committed to continuous personal development, • A commitment to and understanding of equal opportunities as they apply to all aspects of Redthread’s work Additional Information When applying please be cautious over the answers you provide. If you select “NO” to the screening question regarding Right to Work in the UK, your application will automatically be closed. Contract: Permanent Hours & work pattern: 37 hours per week, with regular evening and weekend shifts required. Evening shifts cover the hours of 1pm to 9:00 pm Salary: £32,917.50 per annum Location: Queen Elizabeth Hospital, Woolwich, London. With regular travel to other Redthread sites and Catch 22 offices when required. Screening: Successful admission to post subject to enhanced DBS check, police vetting check, and employer Right To Work in the UK check. The post-holder must have right to work in the UK. Catch22 does not currently provide a licence to sponsor visas but please see this register to see those that do. To Apply: Please provide your CV and cover letter, along with the completion of the screening questions to express your interest in this opportunity. Please note, in the interest of safer recruitment and ensuring that applicants are a right fit for the role, submitted applications must contain a CV, satisfactory responses to the screening questions, and information detailing interest in the role, to be ...

Situated within beautiful gardens and grounds, the Royal Hospital for Neuro-disability (RHN) is a leading national centre of excellence and one of the longest-running charities and independent hospitals in the UK. Set in a stunning Grade II listed Victorian building, the RHN provides adult person-centred services across the entire care pathway—from post-acute rehabilitation to end-of-life care—for people with complex neuro-disabilities and their families. Underpinned by a strong research and education framework, the RHN is more than a hospital; it is a vibrant community where residents engage in music, art, and holistic support to achieve the best possible quality of life. Job Title: Fire Risk Management Advisor Responsible to: Head of Estates/Fire Safety Manager Hours: Full Time (36 hours per week) Salary: £50,000-£58,000 depending on experience Location: Putney, London (some hybrid working flexibility) Contract type: Permanent Join the Estates team at the Royal Hospital for Neuro-disability and play a key role in protecting patients, staff, visitors and infrastructure through expert fire risk management and fire safety training. This is an exciting opportunity for an experienced fire safety professional to act as RHN’s competent person for fire risk management, leading on compliance, training, risk assessment and continuous improvement across a complex healthcare environment. Key responsibilities • Lead on fire risk management and support statutory compliance across the RHN estate, • Oversee fire risk assessments, audits and remedial action plans, • Provide specialist technical advice on fire safety, capital projects and building compliance, • Develop and deliver role-specific fire safety training programmes, • Support emergency preparedness, evacuation planning and incident response, • Work closely with clinical teams, estates, contractors and external regulators including the Fire & Rescue Service, • Monitor fire safety performance, analyse trends and contribute to governance reporting. Essential criteria: • Level 4 Diploma in Fire Safety (or working towards), • Level 3 Certificate in Fire Risk Assessment (or equivalent), • At least 12 months’ experience in a fire safety or fire risk management role, • Strong working knowledge of:, • Regulatory Reform (Fire Safety) Order 2005, • Building Regulations 2010, • Fire risk assessment principles and fire safety legislation, • Experience identifying and managing complex fire risks, • Experience developing or delivering fire safety training programmes, • Strong stakeholder engagement and communication skills, • Proficient in Microsoft Office / Microsoft 365 This role offers the chance to make a meaningful impact within a specialist healthcare organisation while working collaboratively across multidisciplinary teams. Why the Royal Hospital for Neuro-disability is a great place to work: Generous Annual Leave entitlement Free counselling and therapy sessions and other mental wellbeing support through our partner CIC Wellbeing Get involved in our free on-site wellbeing programs, including weekly yoga, and monthly pottery club (we are the UK’s only hospital with its own kiln)! Draw down a percentage of your monthly wages a few weeks early to help with unexpected costs. Financial support services such as low-interest loans and help with savings accounts through our partnership with London Capital Credit Union. Join our wellbeing networks to connect with people in our hospital; we have a Pride network, Women’s network, and our Race Equality network. We also have heritage events to celebrate the diversity of our workforce – most recently we had a South East Asian celebration. Free on-site parking (rare in London!) More benefits: Cycle2Work scheme, tech purchase support scheme, Blue Light Card discounts, and more. Please note, to be eligible to apply for this role, you must have the Right to Work in the UK. We are unable to offer sponsorship to applicants currently. RHN is a care provider for vulnerable patients at extreme risk. In consequence, safeguarding patients will always be our highest priority. RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential. If you require any reasonable adjustments throughout the recruitment process, please do not hesitate to contact our Resourcing Team The RHN recognise the importance in addressing environmental sustainability and we strive to contribute to reducing our carbon footprint. We are proud to be Disability Confident Employer and we are committed to building a diverse and inclusive workplace. We encourage applications from disabled people and will make reasonable adjustments to support you through the recruitment process and in the workplace. We reserve the right to close this advert earlier than the advertised closing date if a sufficient response is received.

About Your Place... Your Place is a supported housing service for individuals who have experienced homelessness and may be living with mental health challenges, substance misuse, or complex trauma. The environment can at times be unpredictable, and properties may experience higher levels of wear and tear than typical residential settings. The ideal Maintenance Officer must be comfortable working in these environments and demonstrate patience, resilience, and a non-judgemental approach at all times. They will regularly access occupied rooms and communal areas and may encounter individuals in distress or displaying challenging behaviours. They will be supported by a wider team but must be able to maintain professional boundaries while showing empathy and respect. Duties & Responsabilities: · Support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.) · Support Customer Services with planned room health & safety checks.docx.pdf) · Provide first-line response to reactive maintenance, cleaning and repairs · Carry out minor building repairs including decorating, plumbing and fabric repairs · Check plant rooms and boilers for leaks and general condition · Ensure equipment is well maintained and safely stored · Ensure portable electrical appliances are tested as required · Use hand and power tools safely and effectively · Assist with inspections of grounds, buildings and facilities · Undertake general janitorial and porterage duties · Maintain accurate digital documentation and records · Ensure equipment is well maintained, adequately stored and meets all safety requirements Health & Safety · Ensure Health & Safety procedures are consistently implemented · Contribute to risk assessments and implement actions · Monitor subcontractors to ensure compliance and quality of work.docx.pdf) · Proactively identify and report hazards across properties · Clear snow and ensure safe access during adverse weather Working with Residents & Environment · Engage with residents in a respectful, trauma-informed and non-judgmental way · Work within occupied properties with sensitivity and awareness of resident circumstances · Build positive, professional relationships while maintaining clear boundaries · Remain calm and professional when dealing with distressed or challenging individuals · Report safeguarding concerns appropriately and follow organisational procedures · Work collaboratively with housing and support teams to ensure a coordinated approach Service Delivery · Proactively walk communal areas and report maintenance, safety or cleaning issues · Monitor and action tasks through internal systems in a timely manner · Ensure all duties align with organisational policies and performance standards · Undertake other duties within the scope of the role as required IMPORTANT INFORMATION · This is not a standard maintenance role and involves working in environments affected by complex social issues · Properties may at times be in poor condition due to resident circumstances · You may encounter behaviours linked to mental health challenges, trauma, or substance use · The role requires resilience, adaptability, and a strong values-based approach Full training and support will be provided, but candidates should feel confident and motivated to work in this type of environment. PERSON SPECIFICATION Ideal attributes for meeting the needs of the position and being an effective member of the wider Your Place team. Experience · Experience of risk assessment or a health & safety qualification · Experience of building cleaning and maintenance, handyperson or caretaking duties. · Experience working in social housing, supported housing, homelessness services or similar environments (desirable) · Experience working with vulnerable adults or individuals with complex needs (desirable) Qualifications · Building trade or health & safety/facilities management qualification Skills & knowledge · Good understanding of health and safety requirements within a building environment · Good communication skills · Good IT and systems skills Abilities · Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries · Ability to manage own work load effectively and under pressure · Ability to accurately input information on a database or information systems Personal qualities · Confidence to challenge where necessary in relation to property / security matters · Diplomatic and tactful · Patient and tolerant · Self-motivated and enthusiastic · Honesty, reliability and punctuality · Good interpersonal skills Desirable criteria · Full driving licence Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.

Consultant Emergency Medicine Opportunities – Australia Advantage Medical Staffing is recruiting experienced Consultant Emergency Physicians for permanent roles across leading Australian healthcare services. 📍 Locations: Melbourne | Perth | Adelaide | Brisbane | Sydney 💷 Salary: Up to £300,000+ per year depending on location and experience. 🎁 Benefits Include: • Relocation assistance, • Housing/regional incentives, • CPD support & annual leave, • Flexible working arrangements, • Excellent work-life balance, • Supportive multidisciplinary teams and modern facilities 🏥 The Role Join busy emergency departments managing acute, trauma, paediatric, and critical care presentations within well-supported tertiary and regional hospital environments. 🔍 Responsibilities • Deliver specialist Emergency Medicine care, • Lead resuscitation and acute patient management, • Supervise junior doctors and trainees, • Participate in teaching, governance, and quality improvement, • Contribute to departmental leadership and service development initiatives ✅ Requirements • FRCEM + CCT, FACEM, ABEM, RCPSC, or equivalent, • Eligibility for specialist registration in Australia, • NHS/teaching hospital experience preferred 🌏 Excellent opportunity for UK Emergency Medicine Consultants seeking high earnings, lifestyle benefits, career progression, and a better work-life balance in Australia. 📩 Apply now for a confidential discussion regarding locations and opportunities.

Maintenance Manager Your new company You will be joining a creative, multi-site workspace provider that focusses on delivering high-quality environments for its residents. The organisation operates across several London locations and places a strong emphasis on community experience, operational excellence, and continuous improvement. Your new role As Maintenance Manager, you will take ownership of maintenance operations across multiple sites, ensuring issues are resolved efficiently and standards are consistently maintained. You will oversee contractors, manage maintenance systems, and collaborate with site teams to deliver a seamless resident experience. The role also involves budgeting, asset management, and driving improvements across processes, with a hands-on approach to maintenance when required. What you'll need to succeed To be successful, you will have a solid background in construction (minimum 5 years) and a strong understanding of building compliance. You will bring excellent communication and customer service skills, along with experience managing contractors and maintenance systems. A proactive, flexible approach is key, as the role requires travel between sites and occasional out-of-hours emergency response. A full UK driving licence is also essential. What you'll get in return In return, you will receive a competitive salary alongside a comprehensive benefits package, including health and wellness support, pension contributions, flexible working options, and additional perks such as discounts and wellbeing initiatives. You will also have the opportunity to work in a collaborative and creative environment with scope to make a tangible impact on operations. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4794311

Senior Project Manager (Construction) - Fixed Term Contract (NHS) Senior Project Manager (Construction) - Fixed Term ContractLocation: Brixton / South London (with weekly attendance in central London) Contract: 18-24 month FTC Salary: £80,000 - £90,000 per annum Working Pattern: Flexible; site-based as project progresses We are seeking an experienced Senior Project Manager (Construction) to lead the delivery of a new ambulance station in Brixton, acting as the client-side lead throughout the full project lifecycle.This is a high-profile, complex capital project currently at design concept stage, with a project/programme consultant and full design team already appointed. The role will operate with a high degree of autonomy and responsibility, reporting into senior leadership and interfacing regularly with executive-level governance. Key Responsibilities • Act as client-side project lead for the end-to-end delivery of a major healthcare construction project, from design through to construction, commissioning and handover, • Provide senior technical and delivery leadership across the project team, consultants and contractors, • Lead NHS capital governance, business case development, assurance and reporting, • Ensure compliance with HBNs, HTMs, Building Regulations, planning legislation and construction regulatory requirements, including the Building Safety Act, • Manage project risks, programme, budget and change control, • Chair and attend governance and assurance meetings (weekly attendance at HQ in Waterloo required), • Build strong collaborative relationships with operational stakeholders, clinical users and external partners, • Ensure construction activity is delivered safely, without compromising operational servicesWorking Arrangements, • Initially, up to 3 days per week at an operational base., • As the project moves into construction, up to 5 days per week on site will be required., • A flexible and pragmatic approach to working is essential.About YouYou will be a senior construction professional with demonstrable experience delivering complex capital projects, ideally within healthcare or similarly regulated environments.You will be able to demonstrate:, • Extensive experience delivering large-scale construction projects in the public sector, • Strong understanding of NHS governance, capital processes and assurance, • In-depth knowledge of HBNs, HTMs, statutory compliance and construction regulation, • Proven ability to lead multi-disciplinary teams and manage external consultants, • Excellent stakeholder management, influencing and communication skills, including at board level, • Sound financial and commercial acumen for large capital programmesQualifications:, • Relevant degree (or equivalent experience) in construction, engineering, building surveying or similar, • Chartered status with a relevant professional body (e.g. RICS, CIOB, CIBSE or equivalent), • Project or programme management qualificationWhy Apply?, • Lead the delivery of a critical piece of emergency services infrastructure for London, • High-impact, autonomous senior role with real visibility, • Competitive salary (£80-90k) and a clearly defined 18-24 month programmePlease get in touch with molly.spencer@hays.com for more information, or click 'Apply Now'. # 4787750

Director of Security - Knightsbridge, London \n\n About Jumeirah \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job \n\n An exciting opportunity has arisen for a Director of Security to join Jumeirah Carlton Tower. \n\n The main duties and responsibilities of this role include: \n\n\n\t • Direct and instruct security officers, ensuring their presence in all areas of hotels to maximize crime prevention.\n\t, • Oversee procedures to ensure all hotel colleagues are knowledgeable about security procedures and fully briefed on security awareness.\n\t, • Oversee the process of reporting high-risk individuals, including credit risks and VIP guests, to management.\n\t, • Maintain excellent working relationships with the police force, foreign office, customs & excise, local intelligence units, immigration, and other pertinent civil authorities.\n\t, • Direct the planning and completion of statutory fire and emergency training for all colleagues, including all levels of management, with input from appropriate colleagues and qualified personnel.\n\t, • Drive the consistent implementation of the emergency operations plan and crisis management plan across Jumeirah Group.\n\n\n About You \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Works closely with internal teams (security, strategy, executives, department heads) and external groups including guests, visitors, tenants, contractors, suppliers, and law enforcement.\n\t, • Requires a bachelor’s degree and recognised security industry credentials; desirable additions include master’s degree, security training certificates, and police or military background.\n\t, • Proficiency in Microsoft Office, knowledge of fire‑fighting and CCTV equipment, and certified training in first aid and CPR.\n\t, • Strong interpersonal and communication skills, high attention to detail, self‑motivation, team leadership, and expertise in investigations, crisis management, emergency handling, and risk analysis.\n\n\n About The Benefits \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Locally competitive salary and incentive structure\n\t, • Dry Cleaning of uniform or Business attire\n\t, • Meals on Duty\n\t, • Employee Assistance Program\n\t, • Wellness Benefits – Chiropodist, Flu Jabs, and more!\n\n\n

Security Officer - Knightsbridge, London \n\n About Jumeirah & the Hotel: \n\n Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences. \n\n From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. \n\n About Jumeirah Carlton Tower \n\n Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. \n\n The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. \n\n About the Job: \n\n An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: \n\n\n\t • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities.\n\t, • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment.\n\t, • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises.\n\t, • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed.\n\t, • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings.\n\t, • Handle guest inquiries related to security, providing reassurance and assistance as needed.\n\n\n About you: \n\n The ideal candidate for this position will have the following experience and qualifications: \n\n\n\t • Hotel security officer experience\n\t, • SIA Licenced\n\t, • Certified Security training\n\t, • Police/Military background\n\t, • Excellent level of English read, write and spoken\n\n\n About You: \n\n Successful candidates will have the following skills: \n\n\n\t • Software competencies – Microsoft Office programs (Intermediate).\n\t, • Knowledge of fire-fighting equipment and CCTV equipment.\n\t, • First aid and CPR training\n\t, • Interpersonal skills\n\t, • Communications skills\n\n\n About the Benefits: \n\n At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. \n\n Benefits include: \n\n\n\t • Supportive and inclusive work environment\n\t, • Access to Learning & Development programmes and clear career pathways\n\t, • Opportunities for internal mobility within our global network\n\t, • Colleague discounts on food, beverage, and hotel stays worldwide\n\t, • Health care and insurance benefits\n\t, • Competitive salary + excellent service charge\n\t, • Extra holiday for significant Birthdays (21.30.40. etc.)\n\t, • Jumeirah perks website access – discount\n\t, • Dry cleaning of uniform or Business attire\n\t, • Meals on duty\n

Electrician Location: Greater London (home based with regional travel) Salary: £60,000 per annum Job Type: Permanent, Full Time Working Hours: Monday to Friday, 40 hours per week Your new companyA well established organisation operating across the UK and Ireland is continuing to expand its high street and commercial estate. Due to ongoing growth and new site openings, they are strengthening their Facilities team and are now seeking experienced Electricians to support multiple locations across London and the South of England. Your new roleAs an Electrician, you will be responsible for delivering electrical maintenance and installation works across both existing and new sites. This is a mobile, home based role covering Greater London, with regular regional travel and occasional travel further afield. Key responsibilities include: • Carrying out electrical maintenance, repairs, testing, and installations, • Supporting electrical fit outs of new sites and refurbishments, • Ensuring all works comply with current electrical regulations and standards, • Completing planned and reactive maintenance tasks, • Assisting and liaising with subcontractors attending site, • Managing inspection, testing, and certification records, • Completing periodic inspection and testing to ensure compliance, • Undertaking PAT testing and managing associated documentation, • Testing emergency lighting, generators, and associated systems, • Raising material requisitions and maintaining accurate stock records, • Executing work schedules efficiently and submitting job sheets promptly, • Conducting site inspections and reporting any defects or required works, • Ensuring strict compliance with health & safety procedures and PPE requirements, • Maintaining accurate records and reports for audits and compliance What you’ll need to succeed To be considered for this role, you will have: • 18th Edition wiring regulations qualification, • JIB Approved Electrician status, • Strong understanding of building regulations for electrical installations, • Experience working across commercial and/or industrial environments, • Knowledge of generators, CCTV, and BMS systems, • Ability to carry out inspection, testing, and fault finding works, • Strong organisational and time management skills, • A proactive and professional approach to work, • Full UK driving licence, • Flexibility to travel across London and occasionally other regionsDesirable (but not essential):, • Previous experience in a facilities or mufti site role, • Experience with PAT testing and thermal imaging, • CSR card, • Ability to work across domestic, commercial, and industrial installationsWhat you’ll get in return, • Permanent, secure employment, • Varied role across a diverse and growing site portfolio, • Opportunity to join a well established and expanding facilities teamWhat you need to do nowIf you’re interested in this role, please apply now or contact Hays for a confidential discussion. # 4792610

Facilities Manager , Corporate, Central London Your new company a well-established, purpose-driven charity to recruit an experienced Building Manager on a 12-month contract based in London. This is a high-impact role combining strategic workplace planning with hands-on facilities and health & safety management, ideal for someone who enjoys shaping how people work while ensuring a safe, well-run environment. Your new role Reporting into the People & Culture function, the Building Manager will play a pivotal role in both the day-to-day operation of the London office and in shaping its future use. Key responsibilities include: • Leading analysis and recommendations on the best strategic and commercial use of the London office (including sale, rental or alternative options), • Engaging internal stakeholders to define future office, hybrid and remote working needs, • Managing the smooth operation of the building, including maintenance, utilities, security and suppliers, • Acting as primary keyholder, including early opening of the office and emergency call-outs, • Managing the facilities budget, ensuring strong cost control and value for money, • Full responsibility for health & safety compliance, including acting as Fire Marshal and First Aider (training provided if required), • Overseeing planned and reactive maintenance within agreed timescales and budgets, • Supporting the closure of a regional office by the end of 2026, including landlord liaison and dilapidations, • Working with suppliers in a way that aligns with organisational values and social impact goalsWhat you'll need to succeed Essential experience • Proven background in facilities, building or office management, • Strong knowledge of UK health & safety legislation, • Experience delivering organisation-wide office or facilities projects, • Experience managing health and safety in both office-based and remote environments, • Budget management and strong numerical confidence, • Excellent communication skills with the ability to influence at all levels, • Strong working knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), • Highly organised, methodical and detail-oriented approachDesirable, • Fire Marshal and/or First Aid certification (or willingness to train), • Experience within a charity, non-profit or purpose-driven organisationWhat you'll get in return A 12-month interim role at a competitive day rate with scope for extension What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4789579

Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Duty Manager to join our Club teams, to provide an elite service to all our club members and any visiting prospects. \n As Duty Manager, you are Virgin Active’s champion of unreasonable hospitality. You transform everyday club visits into unforgettable moments, sparking joy, loyalty, and referrals. With creativity, empathy, and storytelling, you coach and inspire colleagues to create extraordinary experiences that turn the club into a community. \n The Role \n\n • Oversee the smooth running of the club during assigned shifts, ensuring all departments are aligned and executing service priorities.\n, • Complete all opening/closing procedures, including safety checks, presentation walks, and handover documentation.\n, • Act as the first responder for all emergency and EAP incidents, ensuring calm, compliant, and effective management of any safety or operational issue.\n, • Maintain real-time oversight of club standards — cleanliness, atmosphere, music, temperature, equipment readiness — escalating issues to Facilities and GM as needed.\n, • Lead delivery of daily “Memorable Moments,” coaching Hosts and frontline teams to spot opportunities and execute hospitality gestures confidently.\n • Capture and share all hospitality wins, service recoveries, and best-practice examples in the Hospitality Tracker for review with the EM and GM.\n, • Provide operational support during peak periods, ensuring member flow, class transitions, reception coverage, and general service delivery run seamlessly.\n, • Anticipate what members need before they even say it, then deliver thoughtful, personalised gestures that leave them smiling.\n, • Lead “Hum, Sing, Shout” activations that surprise, delight, and create memories worth sharing.\n, • Celebrate milestones, first visits, 100th workouts, birthdays, in ways that feel real, heartfelt, and unforgettable.\n, • Coach colleagues to spot opportunities for extraordinary hospitality and give them the courage to act.\n, • Experiment with new ideas, activations, and pop-ups that make Virgin Active feel like nowhere else. \n, • Capture and share memorable moments on social media, showcasing the culture of unreasonable hospitality and amplifying the member experience.\n\n What we need from you \n\n • A natural storyteller who can turn small details into big emotions.\n, • Previous experience of working in a customer centric role.\n, • Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.\n, • Emotional intelligence in spades: empathy, compassion, and connection come naturally to you.\n, • Good communication skills.\n, • Flexibility to work across Virgin Active’s shifts, activations, and events. \n\n Our Perks \n\n • 30 days (including bank holidays) annual leave – and we want you take them\n, • Access to The Peoples Pension, with our contributions at 3%\n, • Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.\n, • We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.\n, • You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) \n, • Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.\n, • Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.\n, • Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.\n, • We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.\n, • Access to ePoints, offering loads of online discounts to retailers.\n, • Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructor\n

Clientside Asset Manager - Commercial Property. Remote-based roles covering North Yorkshire & North East Your new company A global charity is looking for support in their commercial property team covering North Yorkshire and The Northeast. Rooted in a mission of compassion, your new company provides food, shelter, emergency relief, rehabilitation services, and community programmes to those who need it. Its volunteers and officers work in some of the world’s most vulnerable communities, responding to crises, supporting those affected by poverty or addiction, and advocating for social justice. Your new role To be responsible for the management of the regional property portfolio. Reporting to the Head of Corporate Real Estate, you have practical knowledge and experience of preparation of asset valuations, advising on property matters of a diverse property portfolio with over 3,000 assets. You will be working on bringing forward disposal programmes of surplus assets and acquiring assets for the portfolio to ensure it is fit for purpose. As a client-side asset manager, managing external consultants where needed, you will be working as part of a team where you will be supported to develop your professional skills and experience, as well as your own personal development through training opportunities offered. What you'll need to succeed • A qualification at degree level and, ideally, membership of an appropriate professional organisation such as the RICS, • Widespread asset management and transactional experience across a variety of asset classes, • Good understanding of Landlord and Tenant legislation, • A proven track record in the promotion of a culture of transformation within a CRE Function, having the skill and ability to influence and persuade senior leaders and stakeholders of the need for implementing the asset management initiatives identified, • Excellent communication and interpersonal skills and able to communicate well at all levels both within and outside of property., • The ability to handle large and varied workloads; customer-facing skills; excellent reporting skills, including experience and understanding of the use of databases for property management purposes., • The ability to provide detailed interpretation of deeds and detailed advice related to property ownership and tenure, • Experience of liaising with local planners in order to successfully protect the interests of your client and assets, • A current driving licence will be essential What you'll get in return In return, you will get a salary of between £41,861 and £45,815 depending on experience. Holidays are 25 days a year plus bank holidays. Full benefits are available on request. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. # 4786240

Night Manager Salary: £40,000 - £42,000 per annumReports To: Development ManagerShift Pattern: 4 on / 4 off NightsHours: 7:00pm - 7:00am or 8:00pm - 8:00am Role Overview A fantastic opportunity has become available for an experienced Night Manager to join a high-end residential development in West London. This position would suit an individual with a strong background in luxury residential, hospitality, or hotel operations who is confident overseeing overnight services, leading teams, and ensuring residents receive an exceptional standard of service at all times. The Night Manager will take responsibility for the smooth running of the development during out-of-hours operations, ensuring the building remains secure, well-presented, and efficiently managed throughout the night shift. Key ResponsibilitiesResident Services & Front of House Deliver a professional and high-quality service to residents, guests, and visitors Act as the primary on-site contact during overnight hours Manage resident requests, complaints, incidents, and emergency situations in a calm and efficient manner Maintain a welcoming, safe, and professional atmosphere throughout the development Ensure front-of-house standards remain consistently high Team Leadership & Operations Supervise and support the overnight concierge and front-of-house team Ensure clear communication and effective shift handovers between day and night teams Monitor operational standards and team performance across the shift Assist with rota coordination, holiday cover, and absence management where required Ensure building policies, procedures, and resident regulations are upheld Site Management & Security Conduct regular patrols and inspections across the development Monitor security, cleanliness, and overall presentation of communal areas overnight Oversee essential building operations, including monitoring plant rooms and mechanical or electrical systems Respond appropriately to emergencies and escalate concerns where necessary Liaise with contractors, emergency services, and external suppliers as required Carry out health and safety inspections, including fire safety checks and security procedures Ensure all overnight operations comply with company health and safety standards Administration & Reporting Complete accurate handover reports, incident logs, and operational records Report maintenance issues or operational concerns to the appropriate management team Manage contractor access and permit procedures for out-of-hours works Support training initiatives and performance management for the night team Assist in maintaining compliance with standard operating procedures and site protocols Skills & Experience Required Previous experience within luxury residential, hotel, or premium hospitality environments Prior supervisory or management experience within a front-of-house or operations setting Strong customer service and interpersonal communication skills Able to remain calm and professional under pressure Highly organised with the ability to manage multiple priorities independently Professional appearance and strong attention to detail Confident handling operational issues and emergency situations Desirable Qualifications & Experience IOSH qualification or health and safety certification Security industry knowledge or relevant qualifications Experience within residential property management environments

The role Position: Operations Manager (Gas) Contract type: Full Time - Permanent Reporting to: General Fleet Manager – Operations (Wet) Location: London - Office based 5 days per week Overview of role We are seeking an experienced Operations Manager to oversee the efficient operations of our LPG fleet. The ideal candidate will have sailed to Chief Officer (C/O) or Captain on LPG Tankers and possess strong shore-based operational experience. In this shore-based role, you will apply your maritime expertise to manager fleet operations, ensuring safety, compliance and optimal performance across all vessels under your responsibility. This is a fantastic opportunity for an experienced maritime professional with a background in LPG tanker operations to take the next step in their career and make a significant impact in a dynamic shore-based role. Key responsibilities and primary deliverables Operations • Oversee and manage the daily operations of the fleet of LPG tankers, ensuring all vessels under your responsibility adhere to company policies, industry regulations and safety standards and Charter Party terms., • Ensure that all voyages are conducted with primary regard to the safety of crew, vessel and protection of the environment., • Minimise the operational costs and controlling vessels’ performance to ensure overall performance of the voyages are in line with Owners and Charterers expectations., • Provide operational guidance to Masters and Officers, ensuring clear communication of all required information, voyage instructions, Charter Party terms and any special instructions., • Provide expert advise on navigation, mooring, cargo operations, approving stowage plans and provide guidance on tank cleaning, in addition to supporting optimal fleet performance., • Review and evaluate any operational issues that arise, providing guidance and solutions to minimise downtime and operational delays., • Act as main point of contact between the fleet and the shore-based management team, providing timely updates and reports on operational matters. Ensuring all parties are continuously updated on voyage orders and vessel itineraries., • Ensure Charterers adequately plan bunker supplies in accordance with company guidelines., • Checking freight/hire invoices on a regular basis and upon delivery to Charterers., • Negotiating Agency fees and appointing agents as necessary., • Conduct regular audits of fleet operations and vessel performance to ensure ongoing compliance and identify opportunities for optimisation, efficiency improvements and cost control., • Support the investigation of any operational incidents, ensuring corrective actions are implemented and safety lessons are learned to prevent reoccurrence., • Collaborate with other departments (technical, crewing, safety and commercial) to ensure the operational performance of the fleet meets company expectations., • Actively promote and enforce the company safety culture and standards aboard all vessels , collaborating closely with QHSSE. Vessel Attendance • Attending ships as required. Emergency Response Procedures • Assist as part of the emergency / crisis management team and make appropriate requirements. Marine Compliance • Stay informed of industry rules, regulations and best practices, ensuring fleet procedures are updated and operations align with the emerging standards. File / Report Management • Ensure that all required documentation is up to date and compliant with international regulations., • File and maintain all voyage correspondence. Skills profile Relevant experience & education • Senior Officer - Chief Officer (C/O) or Captain on Gas Tankers., • You hold a C/O or Masters Certificate or equivalent., • At least 2-3 years relevant shore-based experience in an operations role - carrying out the shore-based day to day operations of a fleet of Gas Tankers., • Strong understanding of LPG Tanker operations, including optimising vessel performance, interpreting Charter Party terms, managing cargo operations, navigation, stowage and ensuring compliance with international maritime regulations and standards and industry best practice., • Excellent communication skills and ability to interact effectively with vessel crews and shore-based management. Capable of conveying complex information clearly and effectively to diverse stakeholders., • Ability to provide clear, actionable guidance on operational matters., • Strong problem-solving abilities and attention to detail. Ability to assess and resolve operational challenges efficiently, with a focus on safety and cost effectiveness., • Ability to manage and prioritise multiple tasks in a dynamic environment., • Pro-active approach to identifying and resolving operational challenges., • Thrives in a fast paced, dynamic environment, maintaining focus and delivering results even under tight deadlines or unexpected challenges., • Collaborative team player, committed to creating a harmonious and solution-oriented work environment., • Flexible and willingness to work outside of standard hours as needed to ensure operational success., • Team player: to contribute to the success of the team by sharing knowledge and experience freely within the team. To assist other members of the team as required during busy periods or absences., • The ability to take ownership and holds oneself accountable. Regrettably due to the volume of applications received, only shortlisted candidates will be contacted.

Role: Fire Safety Manager (EMEA Corporate Environment) Location: Central London, Office-Based (5 Days Per Week) Salary: £60,000 - £70,000 + Benefits Type: Permanent The Opportunity: An established environmental engineering and consultancy organisation is seeking a Fire Risk & Safety Consultant to support a major multinational corporate and banking environment across its EMEA property portfolio. This is a highly visible, operationally critical position based full-time onsite in Central London, supporting complex corporate buildings and high-profile stakeholders within a fast-paced international environment. The successful candidate will play a key role in maintaining fire safety standards, supporting incident response, overseeing fire safety operations, and helping protect people, assets, and business continuity across a large corporate campus environment. This role would suit someone with strong fire safety experience within multinational corporate, commercial, banking, critical infrastructure, or similarly high-expectation environments. Key Responsibilities: • Conduct Fire Risk Assessments across corporate and commercial office environments, • Support the management and operation of fire safety systems and fire alarm response procedures, • Participate in and oversee fire safety patrols, inspections, and compliance activities, • Monitor and manage fire safety risks, anomalies, and remedial actions using established reporting systems, • Support the implementation and ongoing management of fire safety policies, procedures, and SOPs, • Work closely with security teams, facilities teams, contractors, and senior stakeholders across the EMEA campus, • Review and approve permits to work and hot works permits where appropriate, • Monitor fire compartmentation, fire stopping, and wider building fire protection measures, • Deliver fire safety training and awareness sessions to staff and vendors, • Investigate fire alarm activations and produce structured incident reports, • Support fire wardens and wider emergency preparedness activities, • Assist with maintaining fire safety records, audits, and compliance documentation, • Provide support during significant fire safety incidents, including occasional out-of-hours escalation support where required Requirements: • Proven background within Fire Safety, Fire Risk Assessment, or Fire Safety Management roles, • Strong practical experience managing fire safety systems within corporate or commercial environments, • Previous experience carrying out Fire Risk Assessments, • Comfortable operating within high-profile, fast-paced, and stakeholder-heavy environments, • Experience working within multinational corporate environments is highly desirable, • International or EMEA operational exposure would be advantageous, • Strong communication and stakeholder management skills, • Ability to work closely with security teams, operational teams, and senior management, • Comfortable managing incidents and working under pressure Qualifications: • Level 3 Fire Risk Assessment qualification or equivalent preferred, • NEBOSH Fire Safety or similar qualification desirable, • Membership with IFSM, IFE, IOSH, or similar professional body is advantageous, • Additional fire safety management qualifications beneficial Additional Information: • Based in Central London, • 5 days per week onsite required, • Salary between £60,000 - £70,000 depending on experience, • Opportunity to support prestigious EMEA corporate accounts, • Excellent long-term development opportunities within a growing consultancy environment Application Process: Please submit your resume detailing your experience and qualifications. Equal Opportunity Employer: We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Contact Person: Elvis Eckardt

The Leadership Academy for the Metropolitan Police Service is growing and have partnered with Reed Talent Solutions to recruit a Course Programme Manager on a permanent basis. Founded by Sir Robert Peel in 1829, the Metropolitan Police Service is one of the oldest police services in the world. From the beginning, the purpose of the Met has been to serve and protect the people of London by providing a professional police service. Today, the MPS is made up of more than 46,000 officers and staff, plus thousands of volunteers. The territory served covers 620 square miles and is home to over 9 million people. Based in central London, this role will be mostly on site with the opportunity to work 1 day from home per week. You also be required to attend other Met sites across London on occasion. You would ideally be a competent and curious Leadership Development Course Manager with experience of designing impactful learning experiences that drive organisational success. About the Role In this role, you will lead the design and delivery of high-quality leadership development programmes. You’ll conduct Training Needs Analyses (TNA), engage with stakeholders, and create structured learning curriculums that align with organisational goals. Using proven instructional design methodologies and adult learning principles, you’ll ensure our programmes are engaging, effective, and measurable. Key Responsibilities • Conduct comprehensive TNAs to identify learning gaps and define performance objectives., • Design and develop leadership training programmes using methodologies such as ADDIE, SAT, or DSAT., • Create lesson plans, assessment strategies, and quality documentation to support consistent delivery., • Collaborate with stakeholders and subject matter experts to ensure training meets strategic priorities., • Utilise learning taxonomies (e.g., Bloom’s) and instructional design best practices to structure content. The ideal you • Proven experience in instructional design and leadership development within complex or regulated environments., • Strong stakeholder engagement and communication skills., • Advanced skills in curriculum development, assessment design, and project management., • Proficiency in Microsoft Office 365 and SharePoint., • A creative, detail-oriented professional with a growth mindset. Preferred Experience & Qualifications • Degree or equivalent in Instructional Design, Education, or Learning & Development., • Professional certifications (e.g., CIPD Level 3–5) and project management training (Prince2, Agile)., • Experience in public sector, policing, emergency services, or similar environments is desirable. The Package • Salary: The starting salary is £48,995, which includes allowances totalling £3,009., • Pension: Civil Service ALPHA (CARE) pension included (28.97% employer’s contribution), • Annual leave: 28 days + bank holidays (rising to 33 days after 5 years service) If you have the right skills and experience for this role, apply now and we’ll be in touch.

Join this professional security team, London, Permanent Opportunity, with scope to develop and grow with the role. This is no ordinary security position! Our high-profile multifaceted client is building an agile and dynamic security team to protect people, property, brand and reputation. This role requires individuals who can adapt to various situations and maintain a high level of vigilance. As part of this security team, you will be involved with numerous functions providing overall support to security operations. Be part of this new permanent security team in London. Ex-Forces encouraged to apply. Responsibilities • With the use of the latest security technology and security innovations, you will utilise your common sense and security experience to help protect people, property and brand., • Assess situations quickly and accurately, taking appropriate action as per established protocols., • Travel to sites within London to help ensure security of sites., • Detect and report suspicious activity and security vulnerabilities., • At all times portray a professional appearance and maintain discretion and confidentiality., • Adapt to changing client needs and security situations., • Help maintain consistent security coverage during staff absences or periods of high demand., • Document all significant events, incidents, and observations in detail. Qualifications • Prior military, law enforcement or corporate security experience providing physical security, emergency response, surveillance detection, secure transportation etc., • SIA Licence an advantage, client will help with licencing if required., • Understand security protocols, the ability to risk assess and incident management., • Possess a full, clean UK driving licence., • Exhibit a "can do" attitude and ability to think creatively when faced with challenges., • Maintain discretion and confidentiality., • Able to form effective working relationships with other team members., • The ability to work shifts, including days and nights.

Office Manager & Executive Assistant - 12 month FTC Reporting to: Operations Director Location: Office-based (Monday–Thursday) About the Role We are seeking a highly organised and proactive Office Manager & Executive Assistant to ensure the smooth running of our office while providing high-level support to senior leadership. This is a varied and hands-on role combining office management, executive support, and event coordination in a fast-paced environment. Key Responsibilities Office Management • Oversee the day-to-day management of the office in partnership with the building management team, • Proactively identify and report maintenance and upkeep issues, attending monthly building reviews, • Maintain a clean, organised, and professional working environment, including desks and communal areas, • Manage office supplies and stock levels, ensuring the office is fully equipped at all times, • Support office moves and internal reconfigurations, including furniture and workspace changes, • Order company gifts, stationery, and general office supplies, • Own Health & Safety processes, including Fire Marshal duties, First Aid provision, and emergency procedures, • Manage incoming and outgoing post, including courier arrangements, • Maintain an accurate and up-to-date asset register Events Management • Lead the planning and delivery of internal and external events, including client roundtables, performance updates, and networking events, • Manage end-to-end event logistics, including venues, suppliers, catering, and AV requirements, • Act as the central point of contact for stakeholders, collaborating with Sales, Finance, and Marketing teams, • Support the preparation of presentations, communications, and event materials, • Oversee on-the-day delivery to ensure a high-quality and seamless experience Executive Assistant Support • Manage complex diaries and schedules for the Founder, CEO, and Board members across multiple time zones, • Prioritise meetings and resolve scheduling conflicts efficiently, • Coordinate internal and external meetings, including agendas, materials, and room bookings, • Arrange domestic and international travel, including flights, accommodation, and visas, • Prepare meeting packs, board papers, and reports as required, • Manage expense submissions and receipt tracking, • Monitor deadlines and ensure follow-ups on key actions Skills & Experience • Exceptional organisational and time management skills, with the ability to manage multiple priorities, • Strong communication and stakeholder management skills across all levels, • High attention to detail with a proactive, solution-focused approach, • Ability to work independently and remain calm under pressure, • Experience coordinating diaries, logistics, events, and administrative processes to a high standard, • Professional, adaptable, and team-oriented mindset, • Strong Microsoft Office skills (Outlook, PowerPoint, Excel, Teams), • Previous experience in office management, executive support, events, or operations roles preferred, • Ability to handle confidential information with discretion and professionalism Working Hours: • Monday–Thursday: 09:00 – 17:30, • Friday: 09:00 – 16:00, • Some flexibility required to support events

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job An exciting opportunity has arisen for a Director of Security to join Jumeirah Carlton Tower. The main duties and responsibilities of this role include: • Direct and instruct security officers, ensuring their presence in all areas of hotels to maximize crime prevention., • Oversee procedures to ensure all hotel colleagues are knowledgeable about security procedures and fully briefed on security awareness., • Oversee the process of reporting high-risk individuals, including credit risks and VIP guests, to management., • Maintain excellent working relationships with the police force, foreign office, customs & excise, local intelligence units, immigration, and other pertinent civil authorities., • Direct the planning and completion of statutory fire and emergency training for all colleagues, including all levels of management, with input from appropriate colleagues and qualified personnel., • Drive the consistent implementation of the emergency operations plan and crisis management plan across Jumeirah Group. About You The ideal candidate for this position will have the following experience and qualifications: • Works closely with internal teams (security, strategy, executives, department heads) and external groups including guests, visitors, tenants, contractors, suppliers, and law enforcement., • Requires a bachelor’s degree and recognised security industry credentials; desirable additions include master’s degree, security training certificates, and police or military background., • Proficiency in Microsoft Office, knowledge of fire‑fighting and CCTV equipment, and certified training in first aid and CPR., • Strong interpersonal and communication skills, high attention to detail, self‑motivation, team leadership, and expertise in investigations, crisis management, emergency handling, and risk analysis. About The Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Locally competitive salary and incentive structure, • Dry Cleaning of uniform or Business attire, • Meals on Duty, • Employee Assistance Program, • Wellness Benefits – Chiropodist, Flu Jabs, and more!

Your role The Technician II is responsible for executing Service Requests, encompassing remote hands services for customers, cross-/disconnects, and assisting in customer implementations. The primary focus is to support uninterrupted customer infrastructure operation while addressing internal requests to maintain the cleanliness, tidiness, and safety of the data center environment. This role will participate in the full continuous (24x7) Call Out team together with the other Technicians. What you'll do • Provide technical customer service support and perform operational technical interventions for clients, including handling Remote Hands requests., • Assist in the implementation of technical projects and support activities, including setup, deinstallation, and documentation of equipment., • Responsible for drafting and ensuring the execution of assigned Operational procedures & processes, including Risk Assessment Method Statements (RAMS), Maintenance Operating Procedures (MOPs), and Standard Operating Procedures (SOPs)., • Contributes to the development of Emergency Operating Procedures and escalation procedures to ensure effective First Line Facility support, • Ensure compliance with company policies and regulations, including executing customer request reporting and administration., • Document progress, issues, outcomes, and contribute to continuous improvement initiatives., • Provide supervision, training, mentoring, and guidance to technicians, contributing to team development efforts., • Demonstrate proficiency in a wide range of essential skills, including troubleshooting., • Deploying, installing, upgrading, and decommissioning server hardware, storage systems, and networking components (e.g., switches, routers, fiber/copper cabling)., • Diagnosing and resolving hardware faults, component replacements, and preventative maintenance to ensure peak infrastructure performance., • Ensuring optimal data center environmental conditions, including rack power management, cable organization, and environmental safety. What you'll need • Proven experience in ‘Telecommunications, IT or electrotechnical, Network Infra structure environment., • Good understanding of structured network infrastructure and Industry measurement tools, • Skilled in optical fibre installations, wiring networks, electrical wiring, network configurations., • Excellent problem analyses skills, • Strong troubleshooting skills and RCA (Root Cause Analysis) capability, • Skilled in customer communication and handling customer requests / complaints Skilled in service-oriented software, tasks handling and administration, • Skilled in Microsoft office and Service Management applications (e.g. Excel)

We’re looking for an experienced Ticketing Manager for a super opportunity with a leading Tour Operator, based from either their West London, Birmingham or Peterborough office. The successful candidate will be responsible for the day to day management of our client’s ticketing team, to include building relationships with GDS providers and driving their aviation business forward. The role will involve liaising with existing e-sales customers, reservations and airlines and will suit an analytical and GDS proficient travel industry professional. Previous experience in a similar role within the travel sector is essential, along with excellent worldwide airline and fares knowledge and a willingness to assist with out-of-hours cover. In return, our client can offer a competitive salary circa £45k DOE (location dependent) plus benefits. If this role is of interest to you, please apply online. Role of Ticketing Manager: • The main aspect of the role will be to oversee the ticket department on a daily basis., • Queue management – ensure all q’s are kept up to date including: schedule changes, general, web, re-issues and q’s are checked at the end of the day to ensure everything has been actioned for that day., • Monitor schedule changes and ensure that agents/customers are advised of the changes. Make any alterations to bookings, update back-office systems to reflect the changes., • Ensure tickets/re-issues are issued within the deadlines, • TINS reports are actioned daily, along with system interfacing monitored., • Assist with GDS Relationship at operational level., • Specialist Fare Management, to include cruise fares, NDC , I.T fares, e-global, corporate fares and one way ensure that they are loaded into all GDS systems to include Amadeus, GAL., • Manage ADM & ACM process from start to finish., • In conjunction with the training department conduct and help to co-ordinate airline training for reservations team., • Manage relationships with E sales customers., • Advise reservations and aftersales team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed., • Cover the OOH emergency line as part of a rota. Skills required for the role: • Solid worldwide travel industry knowledge, • Tour operations background, • Excellent airline and fares knowledge, • GDS proficient, • Good communication skills, • Good attention to detail, • Strong customer focus, • Project Management and analytical kills If you’re interested in learning more about this Ticketing Manager opportunity, press the apply online button now! Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs

The Design Museum is one of the world’s leading museums dedicated to contemporary design in all its forms, from architecture and fashion to graphics, product and industrial design. Founded by Sir Terence Conran in 1989, the museum has grown from a pioneering gallery in the basement of the V&A to a global cultural destination welcoming over a million visitors annually. Their vision is bold: a world in which design enables this planet and its inhabitants to thrive. As a registered charity, the Design Museum champions the transformative potential of design through exhibitions, learning programmes and partnerships that inspire, challenge and empower. MRG are delighted to be partnering with the Design Museum to appoint an Estates Services Manager, a pivotal role in ensuring the smooth operation and security of the Design Museum’s iconic Grade II* listed building in Kensington. Reporting to the Head of Estates, this hands-on position oversees the delivery of security and soft services, ensuring a safe, clean and welcoming environment for staff and visitors. Key responsibilities include: • Managing security operations and systems, including CCTV, alarms and access control, in collaboration with contracted service partners., • Overseeing soft services contracts such as cleaning, waste management and pest control, ensuring high standards and cost-effective delivery., • Developing and implementing emergency response plans and supporting business continuity., • Working closely with internal teams to support exhibitions, commercial events and front-of-house operations., • Monitoring health and safety compliance, conducting risk assessments and implementing measures to mitigate risks., • Supporting sustainability initiatives, including waste reduction and environmental best practice. About you: You’ll bring demonstrable experience in security, estates or facilities management, with strong technical knowledge and a proactive, detail-oriented approach. You will have experience managing external contractors and delivering operational excellence in a high-footfall environment. Excellent communication and stakeholder management skills are essential, alongside a commitment to safety, service and sustainability. The Design Museum offers a competitive benefits package, including: • 25 days annual leave (plus bank holidays and Christmas Eve), • Defined contribution pension scheme (8% total contributions), • Flexible and hybrid working arrangements, • Season ticket and tenancy deposit loans, • Cycle to work scheme, • Free entry to UK museums and galleries, • Staff discounts and development opportunities, • Enhanced maternity and paternity leave, • Employee assistance programme Application process: For a confidential discussion, please contact our advisor Rob Cullum of The Management Recruitment Group. The Management Recruitment Group has been exclusively retained for this campaign. All direct and third-party applications will be forwarded to them. Applications should consist of an up-to-date CV and a supporting statement outlining your suitability and motivations for applying for this position. • Closing date for applications: Sunday 1st February 2026, • 1st Stage interview (on site): Friday 13th February 2026

M&E Account Manager Prestigious Commercial Building £75-85k Salary Central London Healthcare Pension Our customer are one of the leading property & real estate organisations globally, with a number of high profile buildings under management and across a range of sectors including financial services & corporate, healthcare, managing agent and heritage among others. Due to an internal promotion at a long held account in Central London (Zone 1) they currently seek an account manager to take charge of M&E delivery across planned & reactive maintenance for a corporate HQ building, as well as driving projects and extra works. Guideline salary for this position is circa £75-85k basic as well as associated benefits including healthcare, pension scheme, etc. Candidates must be fully qualified in an engineering discipline (mechanical, electrical), ideally through a recognised apprenticeship, and have at least five years demonstrable experience as a contract or account manager within M&E maintenance on the service provider side. Experience with similarly high-profile or demanding client accounts is essential, while experience within listed / heritage assets is ideal. Particular duties will extend to: • Contract management of the staff, operation and maintenance of all electrical and mechanical plants/services, project works and Building performance, • Daily management of the Engineering team including compliance, disciplinary processes and procedures., • Direct, instruct and manage all staff under their control as well as SSP’s ensuring compliance with working practices., • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client., • Conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems., • Liaise and keep informed both the client and line manager on all aspects of contract problems (defects & deficiencies)., • Ensure that all staff within their control are conversant with the operation and control of critical and noncritical systems installed within the portfolio., • Ensure quality is maintained throughout the facilities., • Ensuring business policies and processes are effectively communicated, and implemented within the contract., • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence., • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues., • Development of contract financial plans for revenue and profit delivery, reduction of WIP, debt, cost reduction and contract growth, and ensure that these are met and exceeded., • Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met., • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts., • Provision of leadership and guidance, advice, coaching and direct support, where required to deliver best practice selection, training, assessment and recognition/reward., • Delivering effective business communication through advice, review, leadership and direct contribution to management and team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other publications, as appropriate., • Provide a learning environment, and appropriate training and development planning. Ensure basic training needs are delivered, employees are fully competent to undertake their roles, and are able to reach their full future potential. Experience Required • Experience in Facilities Management industry, • Must have progressed from an "on the tools" mechanical / electrical engineering role, • Strong communication skills. Ability to lead, motivate and direct a team of technicians/operatives., • Possess an understanding of Health and Safety issues, NEBOSH / IOSH, or equivalent formal training would be desirable., • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint)., • A good level of English and Mathematics required., • Strong organisational and communication skills with the ability to prioritise workloads., • Ability to work under pressure whilst remaining calm, clear thinking and able to deliver the required services to the client within given time constraints. This is a fantastic opportunity to work on a prestigious account for a corporate HQ, well served by public transport links into a main-line rail station. As such it will suit an ambitious and enthusiastic account manager with a technical background, keen to further their career with an industry leader.

Role: Site Manager (Utilities/Heating) Location: East London + Southeast Region Salary: Competitive + Car + Pension + Healthcare The client My client is a prominent and forward-thinking energy infrastructure provider in the United Kingdom, specializing in the design, delivery, and long-term operation of large-scale decentralized low-carbon utility networks. The company focuses heavily on urban district heating, cooling, and power solutions, managing critical assets that supply sustainable energy to thousands of residential and commercial properties. Renowned for its engineering excellence and commitment to the green transition, the business integrates cutting-edge technologies like industrial heat pumps and waste-heat recovery systems to drive urban centers toward a zero-carbon future. Employees benefit from working within a safety-first, technologically progressive environment that prioritizes long-term asset reliability, environmental sustainability, and structured career development within the renewable utilities sector. The role As a Site Manager, you will be responsible for the day-to-day management of district heating project sites, ensuring works are delivered safely, efficiently, and to the highest standards. This role is site-facing, requiring regular site visits, problem-solving, and direct coordination with contractors and engineers to keep projects on track. Working under the Project Manager and Senior Project Manager, you will oversee on-site activities, resolve technical issues, and ensure compliance with CDM regulations and health & safety standards. You will play a vital role in ensuring that district heating infrastructure, including civils, mechanical, and electrical works, is installed and maintained effectively. Responsibilities / Deliverables Site Management & Problem-Solving: • Conduct daily site visits to monitor progress, identify risks, and address any technical challenges., • Act as the primary on-site contact for resolving construction and operational issues., • Ensure all works are carried out in compliance with CDM regulations, health & safety standards, and company policies., • Work closely with contractors and engineers to develop and implement solutions to site issues., • Ensure site documentation, risk assessments, and method statements are properly managed. Project Coordination & Delivery: • Manage site activities, workforce, and resources to ensure smooth project execution., • Liaise with Project Managers, Senior Project Managers, and contractors to align site activities with project schedules., • Ensure the timely delivery of materials, equipment, and personnel needed for on-site works., • Conduct quality checks and ensure all mechanical, electrical, and civils works meet project specifications. Emergency & Maintenance Support:, • Act as the first responder for emergency repairs and leaks on the buried district heating network., • Support the Operations team with planned maintenance, engine removals, installations, and repair works. Your experience • Strong background in site management within district heating, utilities, or construction., • Hands-on experience in civils, mechanical, and electrical works related to heat networks., • Proven ability to lead site teams, coordinate contractors, and resolve on-site issues efficiently., • Good understanding of CDM Regulations, health & safety compliance, and risk management., • Excellent communication and leadership skills, with the ability to work under pressure. Qualifications • CSCS Gold or Black Card, • NRSWA card • SMSTS Qualified, • First Aid, • Experience in Civil, Mechanical, Electrical disciplines, • Experience of managing M&E/Civil Projects with a diverse project delivery team

Group Director of Security Overview The Group Director of Security is a senior strategic leader responsible for security, emergency management, public safety, and health & safety compliance across a major mixed-use and entertainment district in London. This client is the landlord for a mixed-use district, and this role oversees security across high-profile public realm, office, retail, and live entertainment venues, as well as frequent events attracting millions of visitors annually. It ensures a consistent, estate-wide approach to safety, balancing landlord responsibilities with the operational and creative needs of venues and tenants. This position leads the development and delivery of security strategies, risk management frameworks, and emergency planning. It provides expert advice to senior leadership on threat assessment, crisis response, and public safety, while overseeing daily security operations and major event planning. A key aspect of the role is collaboration—working closely with internal teams, tenants, contractors, and external partners including police, emergency services, and regulators—to deliver a unified, proactive, and future-focused approach to security. Responsibilities Include: • Lead 24/7 estate-wide security operations across venues and public areas, • Develop and implement security, risk, and health & safety strategies, • Oversee event security planning and crowd management, • Manage security teams, contractors, and performance standards, • Ensure compliance with legal, regulatory, and safety requirements, • Act as senior advisor on security risk, crisis management, and mitigation, • Build strong partnerships with stakeholders, tenants, and emergency services, • Lead emergency response planning and act as Incident Commander when required, • Drive continuous improvement through audits, reporting, and best practice Candidate Profile • Significant senior leadership experience in security, public safety, or emergency management within complex, high-footfall environments, • Strong expertise in risk assessment, crowd safety, and UK regulatory frameworks, • Proven ability to manage large-scale operations, events, and multi-stakeholder environments, • Experience advising senior leadership and leading during major incidents, • Excellent stakeholder management and collaboration skills, • Professional qualifications in security and health & safety (e.g. CPP, NEBOSH) preferred

Facilities Manager Location: Greenwich (on-site) Contract: Temporary (8 weeks holiday cover) Reports to: Senior Property Manager / Operations Director Role Overview Responsible for the day-to-day management of a residential estate, ensuring high-quality services, strong customer experience, and compliance with KPIs and contractual standards. The role covers operations, contractors, health & safety, and support with budgets and service charges. Key Responsibilities Operations • Manage daily estate operations and service delivery, • Oversee cleaning, security, maintenance, grounds, and waste services, • Maintain high estate standards and appearance, • Manage repairs, maintenance, and resident requests Customer Service • Deliver excellent service to residents and occupiers, • Handle feedback and resolve complaints quickly, • Communicate updates on works and disruptions, • Build strong relationships with residents and stakeholders Contractor Management • Manage suppliers and contractors on site, • Ensure compliance with contracts, KPIs, and safety procedures, • Conduct reviews, audits, and performance meetings, • Approve permits, RAMS, and safe systems of work Health & Safety • Ensure compliance with H&S, fire, and legal requirements, • Monitor risk assessments and safety actions, • Carry out site inspections and manage incidents, • Oversee emergency procedures Finance Support • Assist with budgets and cost control, • Support service charge management and reporting, • Review supplier costs and identify savings Reporting & Admin • Maintain accurate records and systems, • Produce monthly reports, • Track actions from audits and inspections Collaboration • Work closely with the Senior Property Manager, • Liaise with landlords, residents, and stakeholders, • Support continuous improvement initiatives Skills & Experience Essential • Experience in facilities or residential estate management, • Strong customer service and communication skills, • Experience managing contractors and services, • Knowledge of health & safety compliance, • Budget or service charge exposure, • Good IT skills (MS Office, especially Excel) Desirable • IOSH / NEBOSH qualification, • Experience with reporting and KPIs, • Experience managing large estates, • Knowledge of service charge processes Personal Qualities • Customer-focused and professional, • Organised and proactive, • Strong problem-solving skills, • Able to manage multiple priorities, • Focused on high standards and improvement Success in the Role • Smooth day-to-day estate operations, • High resident satisfaction, • Contractors deliver safely and effectively, • Costs are well managed, • Strong support to senior management, • KPIs and service standards consistently met

Office Manager / PA to Directors Our story so far.. At Tjarks and Tjarks, creativity meets craft. For over 35 years, we’ve been shaping bold, distinctive brands that don’t just sit on the shelf, they stand out and get chosen. Trusted partners to our clients across decades, we help navigate the ever-evolving world of shoppers and retail, designing packaging that connects, competes, and converts. From big ideas to flawless execution, we deliver a true 360° design-to-artwork approach. Efficient, precise, and globally consistent. We don’t just collaborate, we create as one. Our team of experts blend imagination with technical excellence to bring brands to life in a seamless, truly integrated way. About the role.. We’re looking for an experienced, self-driven and highly efficient Office Manager/PA to take the reins of our office - the beating heart of everything we do. This is a pivotal role for someone exceptional who can keep the energy flowing, the details in check, and the entire operation running seamlessly. From overseeing the day-to-day upkeep and smooth running of the office to managing maintenance, IT support, and Health & Safety requirements, you’ll be the go-to person who makes sure everything just works. You’ll bring structure, organisation, and a proactive mindset, ensuring the office not only functions efficiently but thrives. This is a stand-alone role that offers real ownership. You’ll have the autonomy to manage your workload, drive improvements, and implement smart, efficient processes that elevate how we operate. Alongside this, delivering outstanding customer service - both internally and externally - will be key. You’ll also provide PA support to the Directors and manage the MD’s property portfolio, bringing the same level of precision and care to these responsibilities. Collaboration is important too - you’ll work closely with the Office Assistant, supporting each other and providing cover when needed. In short, we need someone brilliant - someone who can be the engine behind the scenes, keeping our office running at its very best. The day to day… General Office Management: General office management duties to make sure the office runs smoothly, including but are not limited to the following; meeting/greeting guests, answering incoming calls, manage meeting rooms, manage presentation and ambience of office, monitor and maintain required stock for office requirement, manage post/stamp requirements and arrange company events. Manage all central services such as reception, security, maintenance, mail, archiving, catering, waste disposal and recycling. Facility Management: Facility management requirements including but not limited to the following; making sure any repairs for the office are actioned and are safe, maintain and negotiate where required contracts and sourcing of supplies, manage the office cleaners, manage routine maintenance work (CCTV/Security/Air Conditioning/Equipment safety, etc), opening and closing of the office as required. Make sure that all facilities are compliant with any relevant laws and regulations. Manage the lease and landlord requirements Health and Safety: Health and Safety requirements including but not limited to the following; to be one of the company’s First Aider and Fire Marshall representatives, ensure that the Health and Safety Policy and first aid kit is always up to date and available to all staff, manage all Health and Safety requirements in line with the Company’s legal requirement, including any required risk and desk assessments. Responsible for briefing freelancers and new starters on health and safety. Invoice and Finance: Invoice and financial tasks including but not limited to the following; raise POs, ensure invoices are correct, monthly reconciliation of credit cards, monitor costs and stock control/assist in budget preparation. Policies and Procedures: Oversee and make sure all relevant OM policies and procedures are in place, including but not limited to the following; Health and Safety Policy, Office Manager Manual, Environmental and Sustainability, and Emergency Handbook. IT Management: IT duties including but not limited to the following; managing the setup of computers and telephones for new joiners and leavers, logging and managing IT cases making sure they are resolved, general license management, keep IT reports/user lists updated, manage fixed assets/know where computers are at all times, and manage the whole telephone system. PA Support: PA Support including but not limited to the following; oversee coordination of all travel and accommodation arrangements for Managing Directors and other senior managers as required and carry out administration (research gathering, information, and reporting) and PA support to the Managing Directors as required. Property Management: Manage the Directors property portfolio as required including but not limited to the following; dealing with maintenance issues, onboarding/offboarding tenants, managing all repair records. About you.. • At least four years office management experience, working within and supporting an office of at least 70+ persons., • IT/tech savvy/mac experience is essential., • Experience in the ISO certification process desired., • Ability to speak German is preferred but not essential., • Experience in dealing with and managing Health and Safety requirements., • Experience in MS Office (Outlook/Word/Excel) and requirement to use the company’s internal project management system., • Ability to balance and own workload/operating autonomously in most situations., • Ability to provide an efficient office management service, whilst being able to bring forward new ideas to update and streamline any processes as necessary., • Strong analytical skills, with a flair for problem solving., • Clear and concise communication skills., • Flexibility and able to co-ordinate multiple projects and answer any staff queries in a fast-paced environment. Our Team & our values We’re a vibrant, creative crew who care as much about our culture as the work we make. Our values aren’t just posters on the wall, they were crafted by our team and guide everything we do. Be Innovative – Think Ahead Be collaborative – Succeed together Be Supportive – Lift each other up Be All In – Show up with purpose We’re always looking for talented, passionate people to join our growing squad in our Purley studio. If you’re ready to collaborate, create, and be part of something truly awesome, this is your playground.

Operational Resilience & Business Continuity Manager We’re looking for an experienced Operational Resilience & Business Continuity Manager to take ownership of a firm-wide resilience framework within a leading Lloyd’s market insurer. This is a high-impact role where you’ll shape, implement and continuously enhance operational resilience, ensuring the business can respond to and recover from disruption while meeting evolving regulatory expectations. You’ll work closely with senior stakeholders across the business, playing a key role in protecting customers, operations and long-term performance. Responsibilities: • Lead the design, implementation, and ongoing enhancement of Operational Resilience and Business Continuity frameworks, • Own and drive Business Continuity Plans (BCPs) across critical business services, • Chair governance forums, ensuring clear oversight, actions, and escalation of risks, • Plan and deliver scenario-based and live resilience testing, translating insights into improvements, • Act as the central coordinator for major incidents and crisis events, • Support senior leadership with timely decision-making during high-pressure situations, • Maintain and evolve crisis management plans and playbooks, • Conduct post-incident reviews and embed lessons learned, • Partner with Information Security teams to align cyber resilience with business continuity, • Oversee resilience considerations across third-party and outsourced providers, • Ensure critical dependencies are mapped and incorporated into resilience strategies, • Oversee physical security and site resilience arrangements, • Work with Facilities teams to manage workplace risks and emergency preparedness, • Ensure alignment with regulatory expectations (e.g. FCA/PRA, Operational Resilience policy, ISO standards), • Deliver clear and insightful reporting to senior stakeholders What we’re looking for • Minimum 3 years proven experience in Operational Resilience, Business Continuity and Disaster Recovery within a regulated environment, • Strong understanding of UK regulatory frameworks and industry standards (e.g. FCA/PRA, ISO 22301), • Experience leading incident and crisis management responses, • Strong stakeholder management skills, with the ability to influence at senior levels, • Experience working with third-party risk and outsourced service resilience

About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a London based team delivering implementations for LexisNexis Risk Solutions clients across EMEA. About the role: This role focuses on delivering tailored onboarding solutions for new business customers using the RiskNarrative Digital Onboarding & Financial Crime platform. You will act as a trusted advisor, combining platform configuration expertise with technical guidance, including supporting clients’ technical teams through API integration and development. Working closely with Client Directors and stakeholders, you will gather and translate requirements into effective solutions, provide training and strategic insight, and help shape customers’ financial crime approaches. The role balances hands-on configuration with technical collaboration, ensuring a seamless onboarding experience and excellent customer service throughout the full lifecycle. Responsibilities: • Delivering bespoke onboarding requirements of new business customers to the RiskNarrative Digital Onboarding & Financial Crime platform, • Using your expertise in RiskNarrative’s product suite to provide valuable insight and guidance to customers. Presenting, analysing, problem solving, training and configuring the RiskNarrative platform, • Working closely with the Client Director on dedicated customer accounts to offer a pro-active and excellent customer service, • Working closely with customers to develop financial crime strategies. Configuring the RiskNarrative platform in a way that will best enable customers to achieve their objectives, • Gathering client requirements by asking the right questions. Documenting details to configure our systems whilst liaising with internal and external stakeholders, • Supporting and guiding business customers through the full lifecycle of onboarding, meeting timescale requirements Requirements: • Experience of implementing & configuring bespoke customer SaaS products, • Demonstrate knowledge of using REST API for integrating SaaS platforms, familiar with JSON, XML & Webhooks, • Have financial Crime knowledge/experience as an analyst, investigator or similar in at least one of the below areas; Application Fraud, Transaction Fraud, KYC, AML, Data or Credit, • Demonstrate excellent teamwork and verbal and written communication skills. Ability to work closely with customers at all levels, investigator to C Suite, • Have ability to handle multiple streams of work simultaneously, • Show ability to meet deadlines to meet client performance guarantees and service level agreements while delivering exceptional customer service Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

FRENCH SELECTION (FS) Crisis Management Coordinator - Worldwide Emergencies / Assistance / Operations IMPORTANT - SHIFT WORK: Flexibility to work rotating shifts, including nights and weekends Location: Central London Salary: between £30,000 and £32,500 per annum depending on relevant experience Ref: 5517M To apply using our preferred format, please visit French Selection website, see link below, go to the vacancies page, search job reference: 5517M Website: www.french-selection.co.uk Global organisation delivering 24/7 emergency response, medical assistance, travel risk and security support services to clients worldwide. Main duties: Provide 24/7 monitoring of global events and coordinate effective emergency responses for clients by managing and triaging crisis situations from the operations centre. The role: • Monitor global events and identify potential medical, security, political, or natural disaster incidents affecting clients, • Coordinate and manage emergency responses -Act as the primary point of contact for clients during assigned shifts, handling emergency calls and requests -Triage incidents and escalate critical situations to the appropriate internal teams or external partners -Support operational planning and assist managers during live crisis or major incident responses -Maintain accurate case records, documentation, and updates within internal systems -Liaise with third-party providers and support services to organise assistance, evacuations, or risk solutions for clients. The candidate: • Strong communication skills, including handling senior clients professionally -Ability to remain calm and effective in high-pressure situations -Excellent attention to detail for accurate reporting and case management -Proactive approach with good decision-making and prioritisation skills • Ability to work well in a team and within a fast-paced operations environment -Flexibility to work rotating shifts, including nights and weekends -Experience working in an operations centre, medical qualifications, and/or a second language (French, German, Spanish, Mandarin or Arabic) are desirable but not mandatory The salary: between £30,000 and £32,500 per annum depending on relevant experience

The Role You will be responsible for the operational management of an FM contract across a large and complex healthcare estate. This includes ensuring compliance, meeting SLA and KPI targets, and overseeing the delivery of both planned and reactive maintenance activities. You will lead a sizeable operational team and play a central role in maintaining service continuity within a live, critical healthcare environment. Key Responsibilities • Oversee day-to-day Hard FM operations across the estate, • Manage and monitor operational performance against SLA and KPI targets, • Lead teams spanning Operations Managers, Helpdesk, M&E Engineers, Electricians, and Fabric and Grounds, • Drive effective delivery of PPM and reactive maintenance programmes, • Chair daily operational meetings and manage monthly performance reporting, • Attend compliance meetings covering Water, Ventilation, Electrical, and Medical Gas, • Serve as a key point of contact between operational stakeholders, • Support ongoing construction and infrastructure projects across the site, • Ensure full operational compliance within a live healthcare environment About the Site The estate is large and operationally complex, comprising PFI and retained estate buildings, community buildings, a multi-storey car park, and live emergency and urgent care environments. The site is currently undergoing significant change, including a major cladding replacement programme, ongoing construction activity, and wider estate restructuring. What We're Looking For • A strong Hard FM or M&E background, ideally with progression from an engineering discipline, • Experience within healthcare, NHS, PFI, or other critical environments, • Proven ability to lead and manage large operational engineering teams, • Sound knowledge of PPM, reactive maintenance, compliance, and SLA/KPI management, • Experience working within live operational healthcare settings, • The ability to challenge contractors and drive accountability across teams Desirable Qualifications and Experience • HNC, HND, or Level 4 technical qualification, • AP status in Water, Electrical, or Medical Gas is highly desirable, • Experience within PFI environments, • Familiarity with CAFM systems such as Maximo Package • Salary, • Car allowance, • Bonus, • Permanent, static site-based role To be considered, please apply with an up to date CV.

Our Legal 500 and Lexcel-accredited client is seeking a Public Law Children/Care Solicitor. This is an excellent opportunity to manage a varied Public Law Children caseload as a care specialist, working within a friendly and highly regarded team. Type of work for this Public Law Children Solicitor role: • Care proceedings (Children Act 1989), • Representation in public law children matters, • Emergency protection and interim care orders, • Fact-finding hearings involving neglect and abuse allegations, • Case management and final hearings in the Family Court, • Preparation of evidence bundles and witness statements, • Instructing and liaising with expert witnesses, • Negotiation with local authorities and CAFCASS, • Advocacy in contested hearings, • Legal aid case management The Firm: Established over 60 years ago, our client has developed a strong reputation for delivering high-quality legal advice with a personal and approachable service. The firm has grown steadily and now offers a full range of services, including property, private client, family, and employment law, while maintaining a strong commitment to client care at every level. For a confidential discussion about this Public Law Children Solicitor vacancy, contact Mia Henderson at Law Staff, or apply now to join a supportive team offering excellent career prospects and a rewarding working environment. PLEASE CHECK YOUR EMAIL (INCLUDING SPAM FOLDER) FOR CONFIRMATION YOUR APPLICATION HAS BEEN RECEIVED. In accordance with The Conduct of Employment Agencies and Employment Businesses Regulations 2003

A Junior Facilities Manager supports senior management in ensuring the safe, efficient, and compliant day-to-day operation of commercial properties. The role involves overseeing daily maintenance, coordinating contractors and suppliers, supporting health and safety procedures, and helping to maintain a high level of tenant satisfaction. Core Responsibilities Maintenance & Operations • Manage planned preventative maintenance (PPM) and reactive maintenance tasks using CAFM systems., • Coordinate routine checks of key building services, including HVAC, fire alarms, power, and water systems., • Carry out regular property inspections to identify and resolve maintenance issues early. Safety, Risk & Compliance • Ensure statutory compliance and support adherence to UK health and safety regulations across assigned sites., • Assist with fire risk assessments, emergency response plans, and evacuation drills., • Review contractor risk assessments and method statements (RAMS), and issue work permits where required. Vendor & Contract Management • Monitor contractor and supplier performance to ensure good service delivery and cost efficiency., • Raise purchase orders, review supplier quotes, and process invoices. Tenant & Stakeholder Relations • Act as a key point of contact for tenant queries and provide a high standard of customer service., • Communicate effectively with property managers, front-of-house teams, contractors, and external stakeholders such as local councils and fire services., • Key Requirements & Skills Experience: Typically 1–3 years’ experience in facilities, property administration, or building operations. Technical Knowledge: Basic understanding of mechanical, electrical, and life safety systems, as well as general building operations. Compliance: Working knowledge of UK health and safety regulations. Skills: Strong problem-solving ability, clear verbal and written communication, and the ability to manage multiple tasks across multiple sites. Career Progression This is an entry-to-mid level role with a clear progression pathway into a full Facilities Manager position over time. Salary: £30,000–£35,000 per annum, depending on experience.

Criterion Hospitality is seeking a highly experienced and commercially focused Group Head of Health, Safety & Security to lead and drive best-in-class standards across our growing hotel portfolio. This is a key leadership role, responsible for ensuring full compliance, protecting our guests and teams, and embedding a strong safety and security culture across all properties. The Role • Lead the Group Health, Safety & Security strategy across all hotels, • Ensure full compliance with UK H&S legislation, fire safety regulations, and security standards, • Act as the senior point of contact for all H&S and security matters across the business, • Oversee audits, risk assessments, incident investigations, and compliance reporting, • Drive continuous improvement in safety performance and operational standards, • Lead crisis management, emergency response planning, and business continuity, • Manage and develop H&S and security teams across multiple sites, • Work closely with Operations, Engineering, and Asset Management teams, • Manage external consultants, contractors, and regulatory relationships About You • Proven experience in a senior H&S leadership role within hospitality or multi-site environments, • Strong knowledge of UK health & safety, fire safety, and compliance frameworks, • Experience overseeing security operations in complex, high-footfall environments, • NEBOSH Diploma (or equivalent) – essential, • Strong leadership, communication, and stakeholder management skills, • Commercially aware, with the ability to balance safety and operational performance, • Experience managing large-scale or flagship assets is highly desirable What We Offer • A senior leadership position within a growing and ambitious hospitality group, • Opportunity to shape and lead group-wide H&S and security strategy, • Exposure to high-profile, complex hotel assets

Fraud Data Analyst About the Business: LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, https://risk.lexisnexis.com About our Team: You will be part of a team of analysts using global data from the largest real-time fraud detection platform to optimise solutions for our enterprise customers. About the role: As a Fraud Data Analyst, you’ll use global data from the largest real-time fraud detection platform to craft solutions for our enterprise customers. Your experience with data analysis, investigating suspicious behavior and providing new insights to customers will lead to immediate real-world impact in the form of lower customer friction, reduced fraud losses and as a result, increased customer profitability. You’ll leverage a real-time platform analyzing billions of transactions per month for some of the largest companies operating in Financial Services, Insurance, e-Commerce, and On-Demand Services. These tools will allow you to attain a unique perspective of the Internet and every persona connected to it. You’ll be continually collaborating with internal product and engineering teams, customer-facing account teams, and external business leaders and risk managers. The comprehensive policy you build will go head-to-head against some of the most motivated attackers in the world to protect billions in revenue. Responsibilities: • Investigate: Conduct in-depth reviews of complex fraud cases to identify trends and actionable insights, documenting your findings and making clear recommendations on how to mitigate risk., • Analytics: Use your SQL and Python skills to increase our customers’ fraud capture while reducing false positives, conducting offline analysis of customer data to expose patterns and statistically tune policies. Produce executive-level reports and own the end-to-end delivery of your recommendations by writing rules into the ThreatMetrix® decision engine., • Business Intelligence and reporting: Build dashboards & reports to track value delivered by the solution, with an increasing focus on more bespoke external-facing dashboards that surface the most important insights to each customer, • Presentation: Use your strong attention to detail and ability to craft a story through data, delivering industry-leading presentations for external and executive audiences with non-technical backgrounds, • Customer focus: Scope, plan and deliver customer-focused projects including root cause analysis, reports, dashboards, rule mining and health checks. Demonstrate a professional and customer-centric persona when interacting directly with customers via phone, e-mail, and chat., • Collaborate: Collaborate with ThreatMetrix teams including Products, Engineering, Sales and other Professional Services colleagues around the world to continually redefine best practices Requirements: • Excellent knowledge of Python and SQL (BI tools such as SuperSet, Tableau or PowerBI is a bonus), • Extensive analytical and problem-solving skills, with a deep curiosity, • Exceptional attention to detail to ensure quality of project delivery for customers stands out amongst industry peers, • Track record of building external and executive reports and presentations, • Interest or experience in consulting within the risk, fraud or payments industry, • Experience of working with fraud system management, such as ThreatMetrix, Emailage, Featurespace, Hunter, Iovation, BioCatch, Actimize Falcon, etc., • Extensive multi-tasking and prioritization skills. Needs to excel in fast paced environment with frequently changing priorities, • Fluency in more than one language spoken across EMEA is a bonus, but not essential. Working for you: We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: • Generous holiday allowance with the option to buy additional days, • Health screening, eye care vouchers and private medical benefits, • Wellbeing programs, • Life Assurance, • Access to a competitive contributory pension scheme, • Save As You Earn share option scheme, • Travel Season ticket loan, • Electric Vehicle Scheme, • Optional Dental Insurance, • Maternity, paternity and shared parental leave, • Employee Assistance Programme, • Access to emergency care for both the elderly and children, • RECARES days, giving you time to support the charities and causes that matter to you, • Access to employee resource groups with dedicated time to volunteer, • Access to extensive learning and development resources, • Access to employee discounts scheme via Perks at Work

FACILITIES & WORKPLACE SERVICES COORDINATOR Our client is a top financial services & technology firm with several offices worldwide. We are looking to hire a Facilities & Workplace Coordinator to support the busy and vibrant London headquarters based in the city. The Facilities & Workplace Services Coordinator supports the smooth, safe, and efficient operation of the workplace. The role focuses on facilities management, vendor coordination, health and safety compliance, workplace administration, and employee support. The coordinator works closely with internal teams, building management, and external suppliers to ensure the office environment is well maintained and fully operational. Please note this role is based on site 5 days a week in the London office. Workplace Operations • Monitor the Workplace Services (WPS) inbox, responding to queries and coordinating requests. • Conduct daily checks across office floors to ensure systems, equipment, and spaces are functioning correctly. • Communicate with HR, IT, and other teams regarding office issues or maintenance needs. • Organise and audit critical spare parts, keeping stockrooms tidy and accessible. • Send new starter communications and provide WPS introductions and office information. • Support onboarding and offboarding by allocating desks and lockers, coordinating with Front of House. • Conduct desk and space audits, identifying faults and ensuring allocations remain accurate. • Submit weekly catering numbers and assist with workplace service arrangements. • Represent WPS at relevant committee meetings. • Support workplace events such as summer and Christmas parties. Facilities Management • Identify, log, and report faults or maintenance issues to contractors or building management. • Respond promptly to reactive tickets and requests (temperature, lighting, power, office faults). • Coordinate planned preventative maintenance (PPM) schedules and contractor site visits. • Liaise with third‐party suppliers and building management to arrange service access. • Ensure contractor documentation and Permits to Work are submitted and logged. • Review contractor job reports and follow up on repairs or parts ordering. • Support contract management, including renewals and documentation. • Run monthly security access reports and work with HR to review user access and attendance. • Log contractor attendance and service records for all site visits. • Support weekend works, powerdowns, and essential out‐of‐hours activities. • Prepare workplace spaces for powerdowns, desk moves, and operational changes. • Assist with workspace reconfiguration and desk move projects. • Attend key PPM visits to ensure compliance and alignment with internal teams. Health & Safety • Conduct regular floor inspections and monitor first aid supplies. • Assist with risk assessments and general safety compliance. • Manage communications related to emergency fire evacuations. • Attend quarterly tenancy meetings with building management. • Administration & Financial Processes • Track and process supplier invoices, receipts, and administrative documentation. • Work with Finance to manage team credit card expenses and ensure timely receipt • submission. • Raise and amend purchase orders and maintain the WPS PO log. • Support contract administration and renewal tracking. • Provide reception cover during breaks and annual leave, including greeting visitors and • supporting meeting room needs. • Assist with meeting room setups and event coordination. Skills & Experience • Strong Excel skills (intermediate to advanced). • Comfortable using AI tools to streamline reporting, documentation, and operational workflows. • 2–3 years’ experience in facilities, workplace operations, or building services. • Understanding of Building Management Systems (BMS) and workplace systems. • Mechanical or engineering aptitude, with the ability to troubleshoot basic M&E issues. • Knowledge of health and safety compliance, including risk assessments and fire safety. • Experience coordinating contractors, PPM schedules, cleaning and catering staff and vendor • relationships. • Strong organisational skills with attention to detail and the ability to manage multiple priorities. • Clear communication skills and confidence working with internal teams, contractors, and building management. • Proactive, solutions‐focused approach with an interest in improving processes and operational efficiency. Relevant certifications (advantageous but not always required): • IOSH or NEBOSH • First Aid or Fire Marshal • BMS or building services training • Understanding of building operations — lifts, HVAC, electrical systems, fire panels,and access control. What we offer: • Competitive Salary • Friendly, informal and highly rewarding culture • A fast-growing global firm with plenty of opportunities where you will have a significant impact

Head of Development Management & Building Control South London | Hybrid Working £700 PD Inside IR 35 - 6 months - Hybrid An established local authority is seeking an experienced and strategic Head of Development Management & Building Control to lead one of the organisation’s most critical regulatory and regeneration functions offering a rate of up to £700 PD Inside IR 35 for a 6 month contract to be based onsite 3 x PW in South West London. This is a high-profile leadership opportunity for an accomplished planning or building control professional to shape the future growth, regeneration, and placemaking strategy across a diverse borough, while leading a large multi-disciplinary service responsible for Development Management, Building Control, Planning Enforcement, Conservation, Arboriculture, and Land Charges. You will act as the lead professional advisor on Development Management matters, working closely with senior leadership, elected members, developers, and external stakeholders to ensure high-quality development outcomes that align with the borough’s long-term vision. Key Responsibilities • Lead and manage Development Management & Building Control services across multiple specialist teams, • Act as the organisation’s lead advisor on Development Management matters, • Drive regeneration initiatives and ensure delivery aligns with the wider Development Plan, • Lead negotiations on major and complex planning applications, Section 106 agreements, and Planning Performance Agreements (PPAs), • Oversee planning enforcement, conservation, arboriculture, and land charges functions, • Manage significant capital and revenue budgets and maximise service income generation, • Provide strategic leadership to Planning Committees and deliver member training, • Ensure compliance with evolving planning, building control, and fire safety legislation, • Build strong relationships with councillors, developers, emergency services, and external agencies, • Lead service modernisation, operational performance, and continuous improvement initiatives Experience Required • Extensive senior-level experience within Development Management and/or Building Control within the public sector is a must have., • Strong knowledge of planning legislation, building regulations, and local government procedures is a must have., • Proven leadership experience managing large multidisciplinary teams is a must have., • Experience working within a politically sensitive environment and engaging with elected members, • Strong commercial awareness with experience managing complex budgets and income-generating services, • Ability to manage high-profile planning applications, enforcement matters, and public inquiries, • Demonstrated experience driving service transformation and performance improvement Essential Qualifications • Degree or equivalent in a relevant discipline, • Membership of the RTPI, • Management qualification or equivalent leadership experience

An exciting opportunity, with significant scope for career development, in a unique and rapidly expanding real estate company. The role will be working alongside the Head of Maintenance and the rest of the operational team, overseeing our residential portfolio that consists of 1,500 units. The buildings are managed fully in-house by our team of maintenance engineers. A key requirement of this position is to develop, train and manage those colleagues. This opportunity is unique, the job is varied and provides good levels of autonomy and support. The chosen candidate will be exposed to all areas of residential real estate maintenance. Additionally, the company has a pipeline of approximately 4,000 residential apartments. This extensive growth presents significant career development opportunities. Job Overview: As the Residential Maintenance Manager, you will oversee the upkeep, repair, and operational standards of multiple residential blocks. Your primary responsibility will be to ensure all buildings are maintained to a high standard by managing a team of maintenance operatives and liaising with residents. It is expected that you will work ‘on the tools’ in a leading capacity, to ensure that all maintenance jobs are completed in a timely manner. This role requires excellent technical knowledge, problem-solving abilities, and exceptional customer service skills. Key Responsibilities: • Team Leadership: Supervise and lead the building maintenance team, ensuring efficient and high-quality service delivery., • Maintenance Planning: Develop and implement preventative maintenance schedules for residential blocks, covering building systems, communal areas, and external facilities., • Budget Management: Track expenses, oversee the maintenance budget, and provide cost estimates for repairs or upgrades., • Inspection and Compliance: Conduct regular inspections to ensure all properties meet health and safety regulations, building standards, and fire safety compliance., • Repairs and Upkeep: Oversee day-to-day repairs and ensure prompt response to maintenance requests from residents and property managers., • Contractor Management: Manage external contractors for specialized repairs or larger projects, ensuring work is completed on time, within budget, and to high standards., • Documentation: Maintain accurate records of maintenance activities, including inspections, repair logs, and compliance certifications., • Emergency Response: Act as the first point of contact for emergency maintenance issues, ensuring swift resolution to minimise disruption to residents., • Stock Management: Ensure all maintenance tools, equipment, and materials are available and maintained. Requirements: • Proven experience in a similar maintenance role, preferably within residential property management., • Technical expertise in building systems, plumbing, electrical, and HVAC systems., • Strong knowledge of health and safety regulations, fire safety, and building compliance standards., • Exceptional organizational and leadership skills, with experience managing teams and contractors., • Proficiency in using maintenance management software and Microsoft Office Suite., • Strong communication and interpersonal skills, with the ability to liaise effectively with residents and stakeholders., • Ability to respond to emergencies and work flexible hours when required., • Driving Licence is a MUST Preferred Qualifications: • NVQ Level 3 or equivalent in a related field (e.g., electrical, plumbing, or building maintenance)., • IOSH or NEBOSH certification in health and safety., • Experience with residential block management software is an advantage.

Retail Duty Manager Ref: KF47361 A Japanese cultural hub based in London is currently recruiting a Retail Duty Manager to join its retail operations team. In this role, you will be responsible for overseeing daily retail operations, leading the customer experience team, maintaining high visual merchandising standards, and ensuring smooth shop operations while delivering exceptional customer service. The ideal candidate should have experience in retail operations management within a premium retail environment, strong leadership and organisational skills, and an interest in Japanese culture and customer-focused retail experiences. ------------------------------------------- Eligible applicants: • (O) Eligible visa: Permanent residence, Spouse, Partner, YMS visa, Graduate visa, • (X) NOT eligible: Student visa, Requiring visa sponsorship Work type: Working from home available up to 2 days per month Visa support: No Benefits: 36 days annual leave including bank holidays ------------------------------------------- TYPE: Permanent, full-time WORKING HOURS: 35 hours per week • Rolling rota will include weekends and evenings, and Bank Holidays when the venue is open SALARY: up to £33,500 START: ASAP LOCATION: Central London Retail Duty Manager Main Responsibilities: Retail Experience & Customer Service • Lead and motivate the retail team to deliver excellent customer service and achieve sales targets, • Maintain high standards of visual merchandising and retail presentation, • Support shop promotions, exhibitions, and events implementation, • Provide product knowledge and customer engagement support Shop & Online Operations • Oversee day-to-day retail operations and staffing schedules, • Handle customer enquiries, complaints, refunds, and exchanges, • Ensure smooth online order processing in coordination with internal teams, • Maintain cleanliness, safety, and presentation standards across retail spaces Team Management • Supervise, train, and support retail team members, • Manage rotas, attendance, holidays, and onboarding processes, • Coordinate recruitment and staff training with HR and management teams Health & Safety • Ensure compliance with health & safety, fire, and trading standards, • Support emergency procedures and incident reporting, • Liaise with security and operational teams to maintain a safe environment Retail Duty Manager Ideal Candidate: • 3+ years of experience in a retail management or duty manager role within a premium retail environment, • Strong customer service, leadership, and team management skills, • Excellent organisational, multitasking, and problem-solving abilities, • Experience using EPOS and retail systems, • Proficiency in MS Office, • Strong interest in Japanese culture and aesthetics, • Business-level English communication skills, • Experience in visual merchandising and event coordination, • Relevant certifications such as First Aid or Health & Safety, • Additional language skills including Japanese All applicants for the Retail Duty Manager must have the right to work in the country without any restrictions as the Company is not able to offer visa support. Working holiday and graduate visa holders with more than 18 months remaining on their visa may also apply, depending on their experience. *When contacting us, please include the job reference number (Ref: KF47361) at the top of your message. If your application is successful, you will be contacted within two business days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs.

Expect the best. Experience Better. For the world’s most discerning individuals, brands and corporates, Quintessentially is the ultimate destination for comprehensive lifestyle management and brand experiences. It’s the pinnacle of personalisation and the epitome of exclusivity. Combining an unwavering commitment to redefining excellence with a clientele that demands nothing short of perfection, Quintessentially elevates every aspect of its clients’ lives to unparalleled heights through meticulous attention to detail. As the world’s leading luxury lifestyle management group, Quintessentially has not only paved the way in this space but continues to shape a new standard for luxury concierge services. Our Mission: We elevate lives by granting access to the very best that life has to offer and creating unforgettable moments through unparalleled personalisation and attention to detail. Our Personality: Curious: Our innate drive to learn and grow elicits innovation. Culturally attuned and inquisitive by nature, we seek always-on inspiration to deliver ideas impactfully. Proud: Drawing upon our British heritage, we celebrate our accomplishments in a sophisticated and discerning manner that is executed through everything from our people to our communications. Connected: Relationships are at the core of who we are. We make meaningful and lasting connections on a global scale between people, places, and perspectives that make an impact. Job Summary: The Group Head of HR (Interim Maternity Cover) is a senior leadership role responsible for leading and delivering the Group people strategy during a significant period of organisational transformation, operational change, and business growth. Reporting directly to the Group CEO, the role will act as a trusted advisor to the Executive Leadership Team, partnering closely with senior stakeholders to drive organisational effectiveness, workforce planning, culture, governance, and employee engagement across the business. This position is responsible for overseeing all aspects of the HR function, including strategic HR leadership, employee relations, organisational design, talent management, reward and benefits, compliance, operational HR delivery, and HR transformation initiatives. The role will also lead the continued optimisation and embedding of the newly implemented HiBob HRIS platform, ensuring the business maximises efficiency, automation, reporting capability, and employee experience. The successful candidate will play a key role in supporting the business through a period of continued change, including organisational restructures, payroll transformation, systems implementation, process redesign, and wider people-related projects. Main Duties & Responsibilities: Strategic HR Leadership • Act as a key advisor to the CEO, contributing to Executive Leadership team and senior stakeholders on all people related matters., • Lead the HR function through a period of significant transformation and organisational change., • Develop and deliver a commercially focused people strategy aligned to business objectives, operational performance, and organisational growth., • Drive organisational effectiveness initiatives, including workforce planning, succession planning, talent mapping, and leadership capability development., • Ensure HR aligns with financial and operational goals, supporting business growth and workforce optimisation., • Partner with senior leadership to drive company-wide engagement, productivity, and cultural development initiatives., • Oversee the HR Business Partner, ensuring proactive employee recruitment support and leadership coaching. HR Transformation & Projects • Develop and implement people management frameworks to reduce ER case volume, probation failures, and staff turnover., • Lead HR transformation initiatives focused on process optimisation, operational efficiency, automation, and continuous improvement., • Oversee the continued implementation, optimisation, and embedding of the HiBob HRIS platform across the organisation., • Develop scalable HR processes, workflows, reporting frameworks, and governance structures to maximise the effectiveness of the HR function., • Lead payroll transformation activity, including payroll provider transition, payroll testing, parallel running, and decommissioning of legacy systems., • Drive the implementation of new reward and benefits initiatives, including salary sacrifice schemes and wider employee benefits modernisation., • Lead and support wider business transformation projects impacting people, culture, systems, and organisational design., • Ensure HR is embedded within the business, rather than functioning as a standalone support service., • Implement HR policies and procedures that align with UK employment law and best practices., • Lead initiatives to improve diversity, equity, and inclusion (DEI) within the organisation., • Creation of, monitoring of and utilisation of HR Data, Analytics & Reporting., • Present HR performance data to the CEO, ensuring HR decisions are guided by data-driven insights., • Present HR monthly & quarterly reports to the Board, • Ensure robust HR governance, compliance, and operational standards are maintained across the business., • Lead the review and modernisation of employment contracts, policies, and HR documentation in line with evolving employment legislation and future labour law changes., • Work closely with the CFO to align payroll and HR budgets, ensuring cost efficiency while maintaining competitive employee benefits., • Oversee the remuneration and compensation (RemCom) process, ensuring a structured, fair, and competitive pay strategy., • Annual Bench marketing of Compensation, Payroll & Benefits Optimisation to ensure talent attractiveness and retention, • Continue to develop and refine reward & benefits programs to attract and retain top talent., • Optimise HR cost efficiencies, including renegotiating payroll contracts and salary sacrifice programs. Employee Development & Performance Management • Foster a high-performing, commercially focused, and solutions-oriented HR culture., • Oversee the bi-annual performance review process, ensuring it aligns with business objectives and encourages growth., • Implement leadership development programs, ensuring managers are equipped with coaching, performance management, and conflict resolution skills., • Ensure HR-driven training initiatives enhance overall workforce capability and support career progression., • Ensure the organisation is compliant with UK employment law and industry regulations., • Oversee employee well-being programs, working closely with the HR Business Partner to create a positive and high-performance workplace culture., • Manage visa sponsorships, right-to-work processes, and immigration matters in line with regulatory requirements. Requirements: • Significant senior HR Leadership experience, • Strategic mindset with experience leading HR transformations and business-aligned HR strategies., • Strong stakeholder management and influencing skills, with experience working with C-suite executives., • Demonstrated ability to drive HR cost efficiencies, including payroll management and workforce planning., • Strong understanding of employment law, compliance, and HR best practices., • Experience implementing and optimising HRIS platforms, preferably HiBob., • Experience managing payroll transformation projects and operational process redesign., • Analytical and data-driven approach to HR, with expertise in HR systems and reporting tools., • Experience managing HR budgets, payroll oversight, and compensation planning., • High emotional intelligence (EQ) and the ability to build strong relationships across the business., • Excellent problem-solving and decision-making skills, particularly in workforce planning and employee relations., • Resilient, adaptable, and solutions-focused, with a proactive approach to HR challenges. Hours of work Contractual hours are from 0900 to 1730 Monday to Friday. However, it may be the case that in order to fulfill the duties of the role, different or additional hours may be necessary. Requirement to be on call outside working hours in case of service-related emergency.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Lowndes Jumeirah Lowndes is a boutique hotel located in Belgravia, one of London’s most exclusive neighbourhoods. The contemporary retreat is located just moments away from key attractions including Hyde Park and the Royal Albert Hall. Guests have complimentary access to all facilities at the nearby Jumeirah Carlton Tower, including the health club and spa. About the Job An opportunity has arisen for a Security Officer to join us at The Lowndes. The main duties and responsibilities of this role are: • Conduct regular foot patrols to maintain a visible security presence., • Monitor CCTV systems and report any unusual or suspicious activities., • Control access to designated areas, ensuring compliance with identification and verification protocols., • Assist in key distribution and maintain accountability for key management., • Respond swiftly and effectively to emergencies, following company procedures and liaising with emergency services when required., • Provide support in fire, life, and safety matters, escalating concerns to the appropriate team leaders. About You The ideal candidate for this position will have the following experience and qualifications: • A minimum of 1 year’s experience in a security or service-oriented role., • Higher secondary education as a minimum qualification., • Working knowledge of Microsoft Office (Intermediate level)., • Strong interpersonal skills, sound judgment, and a keen eye for detail., • The ability to remain calm and act decisively in high-pressure situations. About the Benefits At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

I am supporting the search for a Security Professional who holds proven, extensive Senior Security Management experience within a Commercial, Prestigious, High Footfall, mixed use Estates and/or Venue. Reporting to the Head of Security this position will work across Security Planning, Mobilisation Workstreams within a complex high footfall, prestigious Estate on a 12 month FTC. Candidates MUST hold: - • Experience in defining Security Plans / Workstreams, • Experience of reviewing quality-assured operational Security outputs, • Ability to engage and work with occupiers at an Estate level, • Experience of working with Service Partners on evolving Emergency Procedures, Security Operational Delivery & Quality-assure Operational Security Outputs, • Ability on reviewing and adding to resilience security planning & incident readiness, • Experience in designing and facilitating tabletop/desktop exercises, • Up to date Security Accreditations / Professional Qualifications Along with the right to work in the UK This is a 12 month ftc and ideally seeking candidates who can start with a short notice period and/or immediately. Contact me for further information.

About Jumeirah Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world. About Jumeirah Carlton Tower Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop healthclub and spa with London’s largest naturally lit swimming pool. About the Job: An opportunity has arisen for a Security Officer to join us at Jumeirah Carlton Tower. The main duties and responsibilities of this role are: • Ensure guest safety by monitoring entrances, exits, and public areas for unauthorized access or suspicious activities., • Conduct regular patrols of hotel grounds, guest floors, and back-of-house areas to maintain a secure environment., • Manage access control by verifying the identity of visitors, vendors, and contractors entering the hotel premises., • Respond promptly to alarms, emergencies, or disturbances, coordinating with hotel management and emergency services as needed., • Assist with lost and found procedures, ensuring the secure handling and storage of guest belongings., • Handle guest inquiries related to security, providing reassurance and assistance as needed. About you The ideal candidate for this position will have the following experience and qualifications: • Hotel security officer experience, • SIA Licenced, • Certified Security training, • Police/Military background, • Excellent level of English read, write and spoken About You: Successful candidates will have the following skills: • Software competencies – Microsoft Office programs (Intermediate)., • Knowledge of fire-fighting equipment and CCTV equipment., • First aid and CPR training, • Interpersonal skills, • Communications skills About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development. Benefits include: • Supportive and inclusive work environment, • Access to Learning & Development programmes and clear career pathways, • Opportunities for internal mobility within our global network, • Colleague discounts on food, beverage, and hotel stays worldwide, • Health care and insurance benefits, • Competitive salary + excellent service charge, • Extra holiday for significant Birthdays (21.30.40. etc.), • Jumeirah perks website access – discount, • Dry cleaning of uniform or Business attire, • Meals on duty!

Security Analyst- Ivanti Neurons We are currently recruiting for a Security Analyst with Ivanti Neurons experience to join one of our Insurance clients on a 6-month contract. Inside IR35 Hybrid- 2 days a week onsite in Reigate Responsibilities: • Support the day-to-day vulnerability and patch management operations using Ivanti Neurons, including discovery, risk assessment, prioritisation, deployment coordination, validation and reporting., • Maintain accurate asset and vulnerability coverage by monitoring agent health, scan cadence and data quality; work with endpoint and infrastructure teams to resolve gaps., • Perform risk-based vulnerability triage and analysis using factors such as CVSS, exploitability, asset criticality, exposure and compensating controls., • Coordinate routine and emergency patch cycles, including change planning, maintenance windows, pre deployment checks, rollback planning and post deployment verification., • Work with service and application owners to drive remediation of unpatchable vulnerabilities through configuration changes, mitigations, or documented risk acceptance., • Assess cloud security risks across the Azure estate using native and third party security tools., • Develop, maintain and evidence standards, procedures and secondary security controls to ensure policy and regulatory compliance., • Support audit and compliance activities by producing vulnerability and patch evidence, metrics and control narratives., • Identify and implement automation and continuous improvement opportunities across vulnerability and patch management workflows., • Collaborate with Incident Response, Threat Intelligence and Corporate Security teams to respond to actively exploited vulnerabilities and emerging threat trends. Experience • Strong working knowledge of Ivanti Neurons, cloud security controls and industry best practices., • Hands-on experience with the Microsoft security ecosystem, including Microsoft Defender for Cloud, Microsoft Sentinel, Azure Update Manager and core Azure services., • Demonstrated expertise in vulnerability management, risk assessment, mitigation strategies, and patch management within cloud-based environments., • Professional security certification, such as CompTIA Security+, SSCP, CISSP, or vendor-specific patch/vulnerability qualifications., • Working knowledge of the insurance or financial services industry and its risk and regulatory landscape., • Experience with third-party security tools, such as Wiz, Puppet and Nexpose., • Proficiency in scripting and automation, including Python, PowerShell, or similar languages., • Previous experience in a Security Operations role within a large or complex enterprise environment., • Strong understanding of cybersecurity standards and frameworks, including ISO 27001, NIST 800 53, CIS Controls, OWASP, and SOC1/2.

Concierge- Mental Health Housing Support- £26,946.28- Croydon, London The Role Do you enjoy helping people feel safe, supported and welcome in their home environment? Are you calm under pressure, organised and able to build positive relationships with people from all walks of life? If so, this Concierge opportunity could be the perfect next step for you. As a Concierge at Quo Vadis Trust (QVT), you will play a key role in creating a safe, welcoming and well-managed environment for residents living with mental health needs. This is much more than a front-of-house position. The Concierge role combines customer service, housing support, health and safety responsibilities and tenancy sustainment support. No two days are the same. You’ll work closely with residents, colleagues and external agencies to help people maintain their independence while ensuring the scheme remains clean, secure and well maintained. The successful Concierge will join a supportive organisation where kindness, dignity and respect are at the centre of everything they do. If you’re looking for a role where you can make a genuine difference every single day, we’d love to hear from you — apply today and take the next step in your career with Quo Vadis Trust. Closing date: 03rd June 2026. Key Responsibilities • Provide a warm, professional and friendly service to residents and visitors, • Support residents with tenancy sustainment and day-to-day housing matters, • Carry out health and safety, property and room checks, • Respond appropriately to incidents and emergency situations, • Complete accurate records using QVT’s client management systems, • Help maintain clean, safe and welcoming communal areas, • Report maintenance issues and follow them through where needed, • Support residents during move-ins and move-outs, • Attend team meetings, training and relevant external meetings, • Work flexibly across QVT schemes when required The Organisation Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported. QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2. The Benefits • £26,946.28 annual salary, • Full-time hours with structured rotas, • Funded Enhanced DBS check, • Ongoing training and development opportunities, • Meaningful and rewarding work every day, • Supportive and collaborative team environment, • Opportunity to build experience within housing and mental health support The Person • Strong customer service and communication skills, • A calm and professional approach in challenging situations, • Good IT skills, including Microsoft Office and database systems, • The ability to work independently and as part of a team, • An understanding of mental health, homelessness or supported housing, • A patient, resilient and empathetic nature, • Flexibility to work shifts within a 24-hour service Experience within social housing, mental health support or similar environments would be helpful. Please note: this role does not qualify for sponsorship.

We are currently seeking an experienced Development Manager on behalf of one of our prestigious clients to work on a luxury Residential Development within Watford, Hertfordshire. This is an incredible opportunity for someone who's passionate about leadership, operational excellence and delivering an exceptional resident experience. * Previous experience managing a large high-end residential development is essential * This is a full time, permanent role Monday - Friday 8am till 5pm with an annual salary of up to £75,000 per annum depending on experience. What’s in it for you as a Development Manager • Competitive salary, • Opportunity to work for a well-established company that values staff and aspires to excellence, • Friendly and supportive work environment, • Good career progression potential The Role As a Development Manager, you will have full responsibility for the operation and presentation of the development. Your focus will be on premium service delivery, team leadership, efficient maintenance coordination, and maintaining immaculate communal areas. Key responsibilities include: • Providing an outstanding customer experience for residents and visitors., • Leading, supporting, and motivating on‑site staff., • Overseeing all planned and reactive maintenance, including contractor procurement and management., • Ensuring all shared spaces remain spotless, safe, and beautifully presented. What will you be doing as a Development Manager • Carry out regular inspections of all communal areas to ensure impeccable cleanliness, safety, and functionality., • Manage contractors, review works, and ensure full adherence to health and safety requirements., • Oversee all planned maintenance works, ensuring deadlines and quality standards are consistently met., • Maintain stock levels of essential items and manage meter readings for communal utilities., • Excellent IT Skills, • Oversee or conduct routine system checks, including emergency lighting, fire alarms, and lift emergency lines., • Monitor and enforce parking regulations within the development., • Solid understanding of financial processes and budget management, and maintain clear communication with directors.

Maintenance Engineer - CHP Job Summary\n\nThis field-based role involves performing routine servicing and reactive maintenance on Combined Heat and Power (CHP) systems ranging from 30kW to 500kW. The position requires extensive travel throughout the UK and includes first-responder duties for equipment breakdowns.\n\nCore Details\n\n \n\n Salary: £36,000 – £45,000 per annum.\n\n \n\n Hours: Full-time, 40-hour week.\n\n \n\n Location: Field-based with nationwide travel and frequent overnight stays.\n\n \n\n Benefits: Company vehicle (optional private use), enhanced pension, life cover, and 25 days holiday.\n\nKey Responsibilities\n\n \n\n Maintenance: Execute a mixture of scheduled service work and emergency reactive repairs.\n\n \n\n Technical Reporting: Provide detailed site reports highlighting necessary actions and improvement opportunities.\n\n \n\n Relationship Management: Build effective relationships with the service team and provide technical support to colleagues and customers.\n\n \n\n Safety & Compliance: Observe health and safety procedures on-site and complete required Risk Assessments.\n\nRequired Skills & Experience\n\n \n\n Experience: Minimum of 3 years as a CHP service engineer or in a similar capacity.\n\n \n\n Mechanical/Electrical Knowledge: Strong practical understanding of LTHW hot water systems, pumps, inverter drives, and LV power generation/distribution.\n\n \n\n Technical Systems: Proficiency in software-based control systems (e.g., Comap, Web Supervisor, or Inteli Monitor).\n\n \n\n Qualifications: Essential requirements include a Mechanical or Electrical Engineering qualification and IEE 18th Edition certification.\n\n \n\n IT Proficiency: Fluent in Microsoft Office and experienced in using laptop-based engine analysis tools.\n\nDesirable Attributes\n\n \n\n MWM Training or Gas Safe qualification.\n\n \n\n Experience with building services plant such as HVAC or BMS.\n\n \n\n Knowledge of BMS protocol languages like Modbus, Profibus, or BACNet.\n\n * \n\n Possession of a CSCS card and a personal mechanical/electrical toolkit.\n\nSmart Search Technical is a specialist recruitment company operating in technical engineering sectors across the UK & beyond. Founded in 2024, our mission is to simplify the recruitment process for both job seekers and employers, leveraging our extensive knowledge, connections and experience.\n\nBy applying for this position, you consent to be contacted by our organisation if your qualifications align with the requirements for any role we represent

Job Role: Shift Leader\n\nSalary: 50K - 55K per annum\n\nOur client is the UK’s largest independent engineering and services business. Its Facilities Services division provides mechanical, electrical, and integrated building maintenance. The company offers a national footprint with strong regional presence to ensure commercial spaces, public infrastructure, and retail sites operate efficiently, safely, and sustainably.\n\nQualifications and Experience required:\n\nMust have HVAP qualification.\n\n· Thorough working knowledge of one functional area through significant job experience & training\n\n· Experience of supporting a business contract and/or providing support to a professional function\n\n· Likely to have 5 years business experience and/or be fully qualified within a mechanical or electrical trade\n\n· Significant M&E Operations Management experience within a business critical client environment\n\n· HV or LV Authorised Person\n\n· Requirement to complete the critical environment training, and to carry out scenario training as per schedule, guide and training shift team on SOPs/EOPs etc\n\n· Experience with HV generation and control systems\n\n· Experience with working within a critical and secure environment\n\nResposibilities\n\n Establish good working relationships with the client Facilities Management Team, to ensure proactive, open and co-operative partnership\n\n Monitor component, system and building performance against target profiles via Building Management System and alert platform\n\n Contribute information as required for regular and exception reports\n\n Propose variations or modifications to modes of operation and or the times of operation of systems so as to minimise energy consumption\n\n Invoke escalation when required through established communication channels\n\n Provide ownership of Building Management System making adjustments to plant and systems as appropriate\n\n Ensure required documentation and records are maintained in line with client processes and procedures\n\n Responsible for incident management and completion of associated forms\n\n Work as part of a cohesive team interacting with other departments to ensure optimum service levels\n\n Input to planning and execution of activities to ensure optimal delivery in line with company and client safety rules and operating procedures\n\n Operate within agreed operational and/or management guidelines\n\n Interact with client or users around specific work efforts and deliverables\n\n Support the delivery of Health and Safety in line with policy and standards\n\n Manage the activities of others to meet deadlines and quality standards taking account of impact outside area of responsibility\n\n Focus of work is predominantly against defined targets but performs a range of tasks from complex to straightforward as listed below\n\n Ensure Plantroom checks are completed at the start and end of shifts.\n\n Non Critical and Critical comms is checked intermittently.\n\n Critical alarms cleared or uncleared, or in hand alarms have been verbally explained to next shift person.\n\n Any subcontractor within the portfolio has been logged into shift log.\n\n Ensure the Shift Log is kept up to date with relative and informed information that proactively assists the Shift team deliver to a constant high standard.\n\no Ensure the Shift Handover Report is sent before the end of shift without exception\n\no Ensure all asset and operational issues are clearly recorded to meet the monthly SLA’s\n\nDevelop a comprehensive understanding of the building layout, functions and complexities through developed practices through scenario drills, continuous assessments, staff training and personal development.\n\nEnsure a consistent and up to date understanding of site and asset operational status, utilising the Building Management System and Shift Team. Be able to articulate full status on request.\n\nComplete and issue authorisation to work documentation to a consistent high standard.\n\nEnsure that all statutory documentation is kept up to date and is available for inspection or audit when required.\n\nMake sure H&S and statutory tasks are completed correctly.\n\nLook to recommend improvements to your work processes by providing suggestions and solutions in writing if requested.\n\nCarry out Contractor Inductions and complete all paperwork as required.\n\nEnsure all Plant Rooms, BMS Room and Storage Facilities are both clean and tidy with regular weekly inspections carried out.\n\nTo make sure any plant withdrawn from service is isolated, locked and tagged correctly and tracked until back in service using both email correspondence and the Shift Log Book.\n\nAssist the Contract Manager by advising of any PPM’s that are outstanding and will affect the performance of the Building or Client Reports, to ensure zero failure.\n\nPrioritise PPM’s to ensure all works are completed on schedule and relevant paperwork is completed to a constant high standard.\n\nEnsure any issued PPM’s and Reactive tasks are recovered from the Shift team before end of shift, and that the CAFM is updated to avoid overdue activities.\n\nEnsure 0% failure on reactive tasks by clearing tasks from CAFM system or intelligently extending.\n\nTake ownership of impending service delivery failures, implementing appropriate mitigating action(s) and engage with Contract Manager to resolve.\n\nWill need to allocate work to the shift team to ensure that they are fully utilised through the shift.\n\nManage shift roster and shift cover.\n\nProduce technical reports as required by Contract Manager.\n\nForm part of the emergency call out response team.\n\nWill need to manage the permit to work system whilst on shift.\n\nWill be required to produce update SOPs/EOPs as required.\n\nWill be required to stand in for the Contract manager as and when required.\n\nProvide Shift cover for leave and sickness.\n\nTo assist the Contract Manager in programming critical maintenance activities.\n\nAssume ownership and accountability of the Shift Team output when on duty.\n\nLiaise with Operational and Management teams plus other Shift Leaders to ensure the most productive use of the Operations Team.\n\nTo work with other members to provide great customer service.\n\nUndertake supervisory role in terms of team leadership, experience/training deficiencies, appraisals, performance and discipline including:\n\n· Complete bi-annual documented 1-2-1 meetings for relevant staff. Monitoring general performance and agreed objectives.\n\n· Complete and document Annual Performance Review for your direct reports\n\n· Ensure the Absence and Timekeeping Reporting Procedure is strictly adhered to at all times by all members of the Operations Team.\n\n· Manage Annual Leave planning within shift team in line with the site policy ensuring zero impact on operations.\n\n· Log in Shift Book and report absences including lateness’s to the Contract Manager and Contract Administractor on a daily basis.\n\n· Ensure the Shift Team work efficiently and safely to complete PPM’s and Reactive Tasks to resolve all client issues within the agreed SLA’s.\n\nWorking hours: 7 to7 continental shift pattern