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About us Chez Antoinette Victoria is a French Brasserie with a very much homemade cuisine, the food is based on organic, seasonal and fresh produce. Summary of role We have a fantastic and exciting opportunity for a dynamic, driven and enthusiastic Waiter to join our team. The right Waiter uplifts the dining experience for customers. We are looking for someone who will have the patience, personality, and perseverance to thrive in this role. · To provide a quick and efficient service. · To provide a friendly, courteous, and professional service, always. · To demonstrate a high standard of personal appearance, always wearing clean and pressed white shirt changed daily or when necessary due to spillages or accidents and ensuring good personal hygiene. · To ensure the agreed standards of the front of house area’s layout, organization and presentation are always adhered to. · Meet and greet guests to their tables. · Present our menu and provide relevant information to our guests (food allergies, portions, various upselling and add-ons) whilst having complete knowledge of our food and beverage offerings. · To clear and reset tables after guests leave. · Inform guests about our specials and any dishes or drinks that we are currently promoting. · Up-sell in both food and beverages. · Take accurate food and drinks orders and communicate efficiently with the kitchen and managers. · Serve food and drink orders at the table whilst checking dishes and kitchenware for cleanliness and presentation, reporting any issues to the Manager in Charge or Line Manager. · Arrange table settings and always maintain a clean and tidy section. · Deliver bills and collect payments accurately. · Participate in team briefings, trainings (online or onsite) and have a keen interest in the daily life of the restaurant. · Follow all relevant Health and Safety regulations and policies. · Provide excellent customer service to guests. · Responsibility and accountability with regards to taking payments from guests, following the company guidelines and standards. Benefits - Cycle to work scheme - Meals - Company pension scheme - Team events
We are looking for CDP to join our team. Producing high end, Italian food for a high-volume restaurant. Must be passionate, driven, eager to learn and develop. The following positions are available: - Pastry Chef - Vegetable section Salary from £13.00 to £17.00 x hour (negotiable for the right candidate) Job Description: • Act on all aspects of kitchen development. • Ensure there is a high standard of cleanliness, maintenance and safety in the kitchen at all times. • Provide assistance to the Head Chef/Sous Chef to help ensure the smooth running of foodservice operations. • Create high quality food to meet guest expectations and to maintain company standards. • Take a responsible approach towards timekeeping and attendance at work to ensure the department runs efficiently at all times. • Work flexibly to develop individual knowledge and assist in the event of absence cover and allow service standards to be maintained. • Ensure that our guests receive an exceptional level of service and quality food and want to return. Applied Knowledge & Specialist Skills: • Experience in A la carte cooking. • Must be able to fit well into the team. • A steady career path to date showing good progression driven by proven success. ** Rewards:** • Competitive Salary • Performance related bonus • 28 days paid holiday (per year) - 2 weeks in August - 1 week in January - 1 week starting on Easter Monday - Pension plan - Structured training program for all new employees - Annual staff event
Sud Italia, the Famous Neapolitan pizza truck is looking for a team member/front of house/general assistant to join us in our pizzerias in London. We offer competitive salaries + bonus! Sud Italia is a successful, growing company, with the emphasis on quality and simple food, made with love. We are base in Old Spitafields Market and we have another pizza truck around London for daily markets and private events. Since 2015 we have created an amazing reputation by using the freshest ingredients to produce our traditional Neapolitan Pizzas. Our menu has just 6 pizzas and specials which change weekly , sourcing only best and fresh ingredients. Do you want to be part of the Family? Do you want to progress your career in the hospitality industries? Are you ready to work in one of the most busy market in London? Then, apply to tSud Italia, the Famous Neapolitan pizza truck is looking for a team member/front of house/general assistant to join us in our pizzerias in London. We offer competitive salaries + bonus! Sud Italia is a successful, growing company, with the emphasis on quality and simple food, made with love. We are base in Old Spitafields Market and we have another pizza truck around London for daily markets and private events. Since 2015 we have created an amazing reputation by using the freshest ingredients to produce our traditional Neapolitan Pizzas. Our menu has just 6 pizzas and specials which change weekly , sourcing only best and fresh ingredients. Do you want to be part of the Family? Do you want to progress your career in the hospitality industries? Are you ready to work in one of the most busy market in London? Then, apply to this job and come to enjoy us in Spitafield Market! Successful candidates will have the following: Previous experience in a busy, quality restaurant Natural hospitality and customer service skills You’ll of course need to love food and drinks, being able to share your in-depth knowledge of all things F&B with guests and staff.
We are looking for a dynamic, driven and enthusiastic Chef de partie to join our team. We are an italian cafe/restaurant with homemade cuisine, the food is based on organic, seasonal and fresh produce. What we are looking for: ·To be passionate about great food, quality ingredients and hospitality ·Promote good working relationships throughout the team ·Ensure the efficient and smooth running of the kitchen ·Experience in supporting a busy kitchen ·Ensure high standards of personal performance, hygiene, appearance and cleanliness at all times ·Take responsibility for the management and supervision of the health and safety. We offer: -career development opportunities -free lunches when you're working -fun and friendly working environment -staff discount -social events -your birthday off
HEAD CHEFS.. Are you looking for a rewarding culinary role with exceptional working hours? We offer a fantastic opportunity for a Head Chef to join our team, where you’ll enjoy no late nights and no weekends. Our focus is on creating a seasonal, healthy counter focussed menu that delights our customers while fostering a balanced work-life experience for our staff. The role demands full accountability for the commercial and creative food and beverage success for the co working community and guests, whose taste will be as varied and demanding as the creative sectors they represent. MAIN RESPONSIBILITES THE CONCEPT · Define and curate a fantastic offer of simple, delicious food that meets the everyday requirements of the Design Districts tastes. Working with the restaurant manager, plan an efficient set up of the kitchen and front of house operation. Deliver a delicious and affordable breakfast, lunch and dinner offering, in the restaurant and coffee bar in Bureau. Constantly recognising areas where we can increase our commercial viability. Work closely with the Restaurant Manager and Events Manager to deliver a range of events that caters for all Design District, Bureau and Co working events as well as an offer for booked meeting rooms. Continue to embed the food and beverage offer as the beating heart of the Design District, it should always be authentic, have soul, be thoughtful and deliver an enjoyable and value driven experience. Own and manage all purchasing, deliveries and stock taking. Review and update suppliers regularly to keep GP margins up to date. EVENTS / INNOVATION Devise, develop and deliver creative, commercially viable additional revenue streams for Bureau restaurant, including catering menu options for private hires. Curate a range of menus in line with Greenwich Peninsulas diverse events schedule, e.g. Diwali, Urban Village Fete, Turning Tides. Evolve a Supper Club events program for Bureau and DD tenants, responding to the eclectic mix of tenants and the co-working community. ADMINISTRATION / SYSTEMS Budget management - take responsibility for daily, weekly ordering of goods and ensure that budgeted gross profit is achieved. Perform and complete stock takes and be able to present figures. Take ownership of maintenance of equipment and ensure it is in good repair and serviced in line with a PPM structure. Preventative maintenance including walking the facility daily to inspect and improve the environment, including minor or major refurbishments. Implementation of schedules to ensure kitchen is cleaned to a high standard. Ensure all food safety management systems are kept up to date and ready for inspection. RELATIONSHIP MANAGEMENT Build internal collaborative relationships with various functions e.g. – Marketing, Club Sales, Events etc. Build external collaborative relationships with other operators on and off the Peninsula to keep abreast of trends and competition. Work closely with the Restaurant manager to develop menu deals and organise the team for events and daily service. TEAM Recruit, manage, train and lead a small reliable trustworthy team for the kitchen. Assist the Restaurant manager in managing, training and leading the front of house team to deliver and execute the offering. Work with the Group General Manager to ensure standards are met, and where they are not, mange staff accordingly. Ownership of the daily cleaning and maintenance, in line with the schedule, to ensure high standards are met. Health and Safety · All employees of the Company have a statutory duty to co-operate together to promote health and safety best practice. Oversee accurate food safety and health and safety records in line with FSA standards (daily checklist, time and temperature records). Ensuring training and compliance within food safety and health and safety guidelines. Managing, maintaining and updating all risk assessments, COSHH documents, HACCP, allergens and training manuals regularly. Foster a positive food safety environment by effectively reviewing tasks carried out by your team. Person Specification A unique destination demands a unique chef to define and deliver a simple creative and commercial food and beverage offer that meets the needs of our customers. You are innovative, forward thinking and excited by food. You understand what it takes to deliver simple food well, and change the menu seasonally using local, quality produce where possible. Your natural curiosity leads you to explore different cuisines, keeping abreast of trends, exploring cultures and adapting those to deliver great food for your customers. You have a wealth of innovative and exciting ideas that allures the residents, visitors, other leaseholders and the general public in hiring the space for events. You must have an active interest and understating in sustainability and waste. Our ambition is to deliver the food offer in the most sustainable way and will look to you to lead that during set up and every day after that. Key skills and attributes Skills - Essential A strong communicator, and team leader and player Enthusiastic and curious, particularly in relation to arts, culture, creative industries Experience of budgets and stock management Demonstrates a good eye for detail – standards don’t slip under your watch Maintains bright and positive behaviours alongside strong work ethic Written, numerical and computing skills appropriate to the role Understanding of different cooking methods Previous experience in producing baked products Strong commercially and financially astute Have a strong knowledge of food hygiene sand safe working practises Previous experience as a Head chef in a busy high volume, quality business Understands the importance of working well with multiple departments Full understanding of COSHH, HACCP, Allergens & Food safety management systems Have experienced EHO visits 5+ year in large events delivery Job Type: Full-time Pay: £40,000.00 per year Benefits: Company pension Discounted or free food Employee discount Schedule: Day shift Monday to Friday No weekends Overtime Experience: Chef: 5 years (required) Work Location: In person
We’re looking for a kind and dedicated Assistant Restaurant Manager to join our team. Crispin x Studio Voltaire is a 50- cover restaurant, counter bar and terrace, focussing on classic, unpretentious seasonal dishes, showcasing the best produce of the British Isles. Studio Voltaire is a non-profit gallery and studios, focussing on contemporary arts, public program of exhibitions and live events. We come together to provide a beautiful 90’s inspired restaurant space that feels very much a part of the gallery. In addition to our restaurant service, we work with our events team on some very special events along side Studio Voltaire team. Our friendly and informal service is led by General Manager, Maria Kontogiannatou who’s joined by Head Chef, Michael Miles (previously Counter 71, Manteca). Our Assistant Restaurant Manager can expect: · On target earnings of £38 - 40K with service charge · Free dining and drinks for you and a guest for all new team members · 50% off dining for you and 3 guests at Bar Crispin, Crispin, Bistro Freddie, Crispin x Studio Voltaire · 20% off retail wine · Personalised development plans for continued learning and progression · Group socials · Opportunities to work with our wider team at internal and external events, chef collaborations, weddings, and food fairs etc. HAM. Restaurants is a group of independent and design-lead restaurants and wine bars in Central London. Restaurants consists of Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events & Catering.
We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using resy is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of resy preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. 50% staff discount on food and beverage at all sites. Cycle-to-work scheme Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip programme to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. 28 days holiday [including bank holidays] per year. Pension provider | The Peoples Pension.
Crispin x Studio Voltaire, Clapham, London is looking for a charismatic and kind, head waiter/waitress to join us full time and flexibly, around 47 hours a week, including a mixture of lunch and evening shifts. Crispin focusses on small and predominantly independent producers and growers to deliver beautiful, produce focused dishes along with a seasonal wine menu that showcases artisan producers. Studio Voltaire is a non-profit gallery and studios, focusing on contemporary arts, public program of exhibitions and live events. We come together to provide a beautiful 90’s inspired restaurant space that feels part of the gallery. Head waiter/waitresses can expect: - Up to £17.00 per hour, inclusive of service charge - Personal development plans and paid training - 50% off dining and drinks for you and up to 3 guests at Crispin, Bar Crispin, Bistro Freddie and Crispin x Studio Voltaire. - The opportunity to be yourself within an open, supportive environment - Free induction meal for 2 on arrival - 20% off retail wine price - Fairly managed rotas for balance - Opportunity to work with our wider teams at internal and external events with some seriously well-known brands, alongside other restaurants, collaborations, food fairs and weddings. This is a wonderful opportunity to join a group of like-minded individuals whose passion and knowledge allow great produce to sing without too much fuss. Ham Restaurants consists of Bar Crispin, Crispin, Crispin x Studio Voltaire, Bistro Freddie & Crispin Events & Catering.
As a customer service manager, you'll make sure that the needs of customers are being met or exceeded. Your aim is to provide and promote excellent customer service throughout the organisation you work for. You'll manage the customer service team, making sure that service standards are being met and problems are resolved. You may work at various levels, from head office to the front end of the business. As a customer service manager, you'll need to: - provide help to customers using your organisation's products or services. - Communicate courteously with customers by telephone, email, letter and face-to-face. - Investigate and solve customers' problems, which may be complex or long-standing, that have been passed on by customer service assistants. - Handle customer complaints or any major incidents, such as a security issue or a customer being taken ill. - Issue refunds or compensation to customers. - Keep accurate records of discussions or correspondence with customers. - Analyse statistics or other data to determine the level of customer service your organisation is providing. - Produce written information for customers, often involving the use of computer packages and software. - Write reports and analyse the customer service that your organisation provides. - Develop feedback or complaints procedures for customers to use. - Improve customer service procedures, policies and standards for your organisation or department. - Meet with other managers to discuss possible improvements to customer service. - Manage staff recruitment and appraisals - depending on the size of the organisation these tasks may be carried out by human resources. - Train staff to deliver a high standard of customer service. - Lead or supervise a team of customer service staff. - Learn about your organisation's products or services and keep up to date with changes. - Keep ahead of developments in customer service by reading relevant journals, going to meetings and attending courses.
We're looking for a passionate and kind chef de partie to join the team at Bistro Freddie. Bistro Freddie chef de parties can expect: - Up to £17p/h including service charge, paid monthly - 50% off dining for you and up to 3 guests at Crispin, Bar Crispin, and Bistro Freddie - 20% off retain wine prices. - Personal development plans for continued learning - Delicious staff meals - Regular group socials - Progression opportunities as part of a growing group - Flexible rotas - Welcome meal for 2 at Bistro Freddie - Opportunity to work with our wider team at internal and external events; chef collabs, weddings, food fairs etc. Bistro Freddie is a design lead and atmospheric 45-cover British-French bistro and counter-top in the heart of Shoreditch. The menu is decadent with some seriously nostalgic French classics, which show case the best of British produce. The wine menu is classic, grown up and highlights the fantastic wines of un-sung French wine producers. Our elevated service is led by General Manager, Piotr Maruszczak, (previously Frenchie) who’s joined by Head Chef, Alex Reynolds (previously Eline). This is a wonderful opportunity to join HAM. Restaurants of like-minded individuals, whose passion and knowledge allow great produce to sing, without too much fuss. HAM. Restaurants consists of Bistro Freddie, Bar Crispin, Crispin, Crispin x Studio Voltaire and events.
Please apply only if you have experience as restaurant receptionist We are looking for an enthusiastic receptionist with a genuine passion for hospitality and a desire to make every guest feel welcome. The ideal candidate will have great communication and organisational skills with the ability to maximise space with great problem-solving skills and know how to keep cool under pressure. Experience using sevenrooms is preferable but not essential. Responsibilities. Manage all reservations, both via the general inbox and phone, in a professional and warm manner. Facilitate a positive guest experience by being an ambassador for our brand, and welcoming first point of contact for all. Manage stationery orders and storage of stock. Work with the kitchen team to finalise menus for regular service and special events. Support with booking in large groups and events. Plan and manage floor plans to support a smooth flow of service and the functioning of our front of house team. Requirements. Previous experience in a similar environment desirable by not essential. Knowledge of sevenrooms preferable. Exceptional written and verbal communication skills. We do not prioritise English native speakers, but as we are a London-based restaurant we do expect a strong command of the language in order to best interact with our team and guests. Knowledge of basic computer software such as Microsoft 360 and Google Suite. We offer. £200 a month employee of the month’ awards with bonuses. £500 ‘refer a friend’ bonus. Cycle-to-work scheme 50% staff discount on food and beverage at all sites. Cost price wine through our suppliers. International trips for top performers. In-house training dedicated to your personal development. Trips to meet suppliers and producers. Staff trip program to meet farms, fish markets and vineyards. We offer qualifications, including, WSET, health and safety, food training. Company donations to charities our staff feel are close to home. Whole team staff parties. Wholesome staff meals, end of service drinks. Christmas eve, Christmas day, boxing day & New Year’s Day off. Pay increase every year of service for up to five years. 28 days holiday [including bank holiday]’ per year. Pension provider | The Peoples Pension.
Restaurant Manager, Bistro Freddie, HAM. Restaurants, London. HAM. Restaurants is a group of independent and design-lead restaurants and wine bars in Central London. Restaurants consists of Crispin, Bar Crispin, Bistro Freddie, Crispin x Studio Voltaire and Crispin Events & Catering. We’re looking for a charismatic and kind restaurant manager to join Bistro Freddie, Shoreditch. Bistro Freddie is part of HAM. Restaurants, a group of independent and Bistro Freddie is a hugely popular 45- cover bistro in the heart of Shoreditch, showcasing the best of British produce and French wine. Our service is led by General Manager, Piotr Maruszczak, (previously Frenchie) who is joined by Head Chef, Alex Reynolds (previously Eline). Our Restaurant Manager will bring old school hospitality to Shoreditch with big, heart warming, and indulgent dishes. Our restaurant is classic, beautiful, and uniquely designed by Jermaine Gallacher. Bistro Freddie is a very busy and small space, we’re looking for someone who is highly organised, service focussed and can bring a warm welcome to our guests and team a like. Restaurant managers can expect: - £38000 per annum, including serve - Weekly management meetings for input, fun ideas, and your feedback - Personal development plans and paid training - Delicious staff meals - Progression opportunities as part of a growing group - Welcome meal for 2 on the house - 20% off retail wine price - 50% off dining and drinks at any of our HAM. Restaurant locations.