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Event planner jobs in United Kingdom

  • Event Coordinator
    Event Coordinator
    3 days ago
    £14.5 hourly
    Full-time
    London

    Events Coordinator Kings Cross St Pancras We are looking to recruit a dynamic, well-spoken Events Coordinator for our beautiful meeting and events space at Derbyshire House, in Kings Cross St Pancras. Derbyshire house is very well known in the industry to be one the most versatile location for all type of events, corporate and private alike. The venue is made of 11 modern meeting rooms and a rooftop terrace, hosting a wide range of events; form large corporate meetings to wedding reception and much more. The ideal Events Coordinator will come from an operational role either within Hotels, Conference/Events operation or within a corporate establishment. Although this is predominantly a Monday to Friday role, candidate needs to be however flexible and happy to work during weekend, when required. The Events Coordinator will be able to deliver an exceptional customer service and will be experienced in running corporate functions. The ideal Coordinator will: • Conduct reactive sales: communicating with clients over the phone, via emails, arranging viewings and negotiating pricing., • Use the company PMS to proceed with tracking, allocations and organising team and departments accurately., • Ensure all function rooms are clean and set up correctly according to the event requirements (candidate will also help to set up rooms hence moving equipment and furniture)., • Brief & train the team regarding menus, functions and safety procedures., • Check all the storage area are clean and tidy., • Contribute to a good communication with the management in all departments., • Capable to running events independently. To be considered candidate must: • Be able to work under pressure with others calmly, courteously and methodically., • Have an excellent command of English, both verbally and written., • Experienced in Laying up., • Be super well organised and very efficient., • Be experienced in a similar position., • Be passionate about the events industry. We are looking for an individual with a strong conference background, looking for a long-term commitment and willing to grow and learn. If this is you, don’t wait any longer, send your CV to us today.

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  • Communications, Events & Guest Experience Manager (H/F)
    Communications, Events & Guest Experience Manager (H/F)
    7 days ago
    Full-time
    Marylebone, Westminster

    Role Purpose: The Communications, Events Guest Experience Manager is responsible for the restaurant's brand image, guest relationship quality, and community development across both B2C (end guests) and B2B (partners, companies, conciergeries, hotels, agencies, etc.). The role ensures a consistent guest experience before, during, and after the visit, while driving brand visibility and commercial opportunities through communication, events, and external relationships. He/She acts as a bridge between operations, local management, the France Communication team, and relevant central teams, supporting commercial performance, reputation, and brand consistency. Reporting Line Hierarchically reports to the Restaurant General Manager for all activities related to: • Guest experience B2C, • B2B relationships and partnerships, • Groups, events, and privatizations, • Complaints and sensitive guest situations, • Revenue development through events and corporate segments Functionally reports to the Communication Manager France for: • Communication strategy, • Brand image and positioning, • Content, social media, and communication materials, • Campaigns, launches, and marketing initiatives, • Brand tone of voice and visual consistency Key Responsibilities 1. Guest Experience \& Relationship (B2C) ● Ensure a premium guest experience at every touchpoint (before, during, and after the visit). ● Manage special requests, VIP guests, complaints, and guest feedback with responsiveness, diplomacy, and professionalism. ● Monitor online reviews and booking platforms (Google, TripAdvisor, TheFork, etc.) and coordinate responses. ● Implement guest loyalty actions (guest database, invitations, targeted communications, events). ● Analyze guest feedback and propose continuous improvement actions for the guest journey. 2. Guest Relationship, Events \& Business Development (B2B) ● Develop and maintain relationships with local partners: hotels, conciergeries, companies, event agencies, clubs, institutions. ● Identify new B2B collaboration opportunities (groups, corporate events, privatizations). ● Manage and follow up on group, event, and privatization requests in coordination with operations teams. ● For all privatization requests, systematically coordinate with the central privatizations team to ensure alignment on processes, commercial conditions, and group standards. ● Represent the restaurant at external events, networking occasions, and local initiatives. ● Contribute to revenue growth through groups, privatizations, and corporate segments. 3. Communication \& Brand Image ● Manage the restaurant's online and offline communication in coordination with the Communication Manager France, in line with brand identity. ● Coordinate content creation and publication (social media, internal materials). ● Ensure all restaurant information is accurate and updated across digital platforms. ● Roll out centrally defined campaigns, launches, and brand initiatives at local level and nurturing partnerships. ● Ensure consistency of tone, visuals, and brand positioning across all touchpoints. 4. Events \& Community Engagement ● Support the organization of internal events (special evenings, collaborations, launches, thematic experiences). ● Contribute to creating attractive experiences that strengthen the restaurant's community. ● Develop local brand awareness through strategic partnerships and targeted activations. ● Coordinate between guests, partners, operations teams, and relevant central teams during events. 5. Internal Coordination ● Work closely with Management, Floor teams, and Kitchen to ensure operational feasibility of guest and event requests. ● Regularly share guest insights, market feedback, and business opportunities with management. ● Support floor teams during high-volume services or VIP presence when needed. Key Performance Indicators (KPIs) ● Revenue from events, privatizations, and groups related customer satisfaction ● Conversion rate of event inquiries into confirmed bookings ● Social media growth and engagement rate ● Number of new B2B partners activated Ti aspettiamo !

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