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Activ Camps Ltd is a friendly and lively company running activity camps and after school clubs for children across South London. We are passionate about providing the highest quality experience for children within our community, as well as the best possible customer care experience for their parents and carers. We are looking for a warm, engaging and highly organised individual with experience in customer service and administration to join our team. This person should have a keen eye for detail and a systematic approach to work, as well as passion for supporting children and families. Key Responsibilities To act as the main point of contact for parents and carers, and other stakeholders, on phone, email and social media platforms, demonstrating a high level of knowledge of our provision and guiding customers through the booking process To handle all bookings, cancellations and changes to bookings with efficiency To clearly and confidently communicate Activ Camps’ policies, procedure and terms of booking to parents and carers To process payments from a variety of sources, including childcare voucher schemes and credit, chasing outstanding payments in a systematic and timely manner To assist in resolving complaints in a timely and appropriate manner, liaising with colleagues to ensure that these can be fully investigated with an appropriate response communicated to the complainant To prepare a variety of registers for our camps and clubs, including medical and special education needs and disability (SEND) registers, ensuring that all necessary information is recorded and collated To communicate regularly with staff members at our camps and clubs, ensuring that administrative processes are being adequately managed on site To participate in team meetings, sharing insights and updates on customer interactions, addressing any specific trends To contact and build relationships with local schools and parent/teacher associations to help promote Activ Camps to new customers To support the general organisation and administration of Activ Camps. Personal Specifications Essential Attributes: Previous experience in customer service and administrative roles Outstanding verbal and written communication skills Excellent numerical skills Previous experience working with Google Sheets/Excel spreadsheets Proactive and resolution-focused, with the capability of working independently Desirable Attributes: Passionate about children and/or sports and outdoor activities Experience working within the childcare industry An understanding of differing Special Educational Needs and Disabilities Knowledge of Childcare Voucher & Tax-Free Childcare payment processes Salary: £26,000 per annum Contract: Full Time Contract Start date: Tuesday 7th May 2024 Work hours: 0930 - 1800 During the school holidays hours will vary based on the requirements of our camps and clubs Holidays: 23 days pro-rata plus all public holidays Location: Company Office in Brixton, London, with the possibility to work from home on occasion Commencement subject to: Two rounds of interview, two suitable references and a contract returned with Associated Annexes signed. Safeguarding Activ Camps Ltd is committed to safe practice in recruitment and selection that includes consideration of issues to do with child protection, safeguarding and promoting the welfare of children and young people. Engagements of work will not be authorised unless staff have completed an Enhanced DBS, references verified and checks completed in line with our Safer Recruitment Policy. Inclusion & Diversity At Activ Camps, we know that diversity makes our team stronger and more successful. The children that we work with come from all backgrounds and it is important that our team reflects the diversity of the people that we work with. We welcome applicants from all backgrounds to apply for jobs with us and bring their perspectives and experience to our team. How to apply Successful candidates will be invited to interview as soon as convenient for both parties. Please note Activ Camps Ltd is unable to reimburse interview expenses. Information correct on 18.04.2024 and subject to change thereafter. Job Types: Full-time, Permanent Pay: £26,000.00 per year Benefits: Casual dress Company pension Schedule: Holidays Monday to Friday Ability to commute/relocate: London: reliably commute or plan to relocate before starting work (required) Work Location: In person Expected start date: 07/05/2024
As the founder and director of a rapidly expanding engineering organisation with over 20 employees, I am seeking an individual who not only recognises the importance of proactivity and problem-solving but also possesses the ability to pre-empt and resolve issues before they escalate. The ideal candidate will be someone who is highly organised, professional, and adept at communication. Moreover, proficiency in a range of Microsoft applications is essential, as the role will involve the regular submission of detailed weekly reports on the performance of each team member. Furthermore, the successful candidate will be required to travel within the UK to conduct audits on our engineers, to ensure compliance with company protocols and procedures. Rest assured, all necessary travel expenses will be covered by the company. You should have a keen eye for detail and a strong background in administrative tasks, You should be confident in your ability to fulfil the responsibilities outlined in the job description. You should understand the importance of conducting thorough background checks on potential employees and maintaining accurate paperwork trails. You will need to be assisting employees with following procedures and protocols, as well as addressing any issues they may face in a professional manner. Furthermore, it’s important to have proficiency in financial literacy as you will have to reconcile accounts on a weekly basis and provide accurate reports to management. You will be the first point of contact for both internal employees and external contractors, ensuring that their needs are met promptly and efficiently.
Job Title: Property Management Personal Assistant Location: Primarily remote, with occasional travel to Dubai Overview: We are seeking a dedicated and proactive Personal Assistant to support a busy Property Manager. This role will primarily involve remote work, with occasional travel to Dubai. The ideal candidate will possess strong organizational skills, attention to detail, and the ability to multitask effectively. Responsibilities: Calendar Management: Coordinate and manage the Property Manager's schedule, including appointments, property inspections, and client meetings. Travel Coordination: Arrange travel logistics for property visits, conferences, and other business trips, with a focus on travel to Dubai. Client Relations: Serve as a point of contact for clients, responding to inquiries, scheduling appointments, and ensuring exceptional customer service. Property Administration: Assist with administrative tasks related to property management, such as lease agreements, rental applications, and maintenance requests. Financial Management: Support the Property Manager in financial tasks, including budgeting, rent collection, and invoice processing. Documentation: Maintain accurate records and documentation related to property listings, tenant information, and contracts. Communication: Facilitate communication between the Property Manager, tenants, contractors, and other stakeholders, ensuring timely and effective exchange of information. Research and Analysis: Conduct market research and analysis to identify potential investment opportunities, market trends, and competitive pricing strategies. Task Coordination: Coordinate various tasks and projects, delegating responsibilities to appropriate team members and ensuring deadlines are met. Miscellaneous Duties: Handle additional responsibilities and ad-hoc tasks as assigned by the Property Manager, demonstrating flexibility and willingness to contribute to the team's success. Remote Work: Enjoy the flexibility of working remotely for the majority of the time, with occasional travel opportunities. Travel Opportunities: Experience occasional travel to Dubai for property visits and business meetings, with all travel expenses covered. Competitive Compensation: Receive competitive compensation package commensurate with experience and performance. Professional Growth: Opportunities for professional development and advancement within the property management field. If you're interested in this exciting opportunity and meet the requirements outlined above, please submit your resume and cover letter detailing your relevant experience in property management. We look forward to reviewing your application!
Dreaming of a career where you can blend your passion for the arts with community engagement? Look no further! SCRUM Theatre is seeking a highly organised and proactive Venue Manager to oversee the maintenance, operations, and safety of our new premises in Hammersmith and build relationships with communities who are underrepresented in the arts. The Venue Manager will play a pivotal role in fostering connections with local community groups in Hammersmith, as well as artists across London. They will also ensure the smooth functioning of all facilities and operations in the building, oversee all security and safety protocols, and manage relationships with stakeholders associated with the building. You’ll also be a key member of SCRUM’s democratic collective of theatremakers, as we build an exciting new theatre company and charity focused on making better theatre in better ways for the future. Individuals who may not yet have experience in the theatre industry are welcome to apply. We have secured a two-year ‘meanwhile’ lease on a premises comprising 4 large rehearsal rooms, two performance spaces, and a shared co-working space. This position is initially contracted for 3 months, with the aim of transitioning into a long-term role within the charity. The Venue Manager will work 3-5 days a week for the first month to help turn an empty space into a vibrant arts hub. Following that, you will work 2-3 days per week to oversee running and maintenance of the building after we open to the public, as well as acting as point person for our booking system, managed in collaboration with Theatre Deli. The total salary over 3 months will range between £4200 and £6600, as well as monthly bonuses of £112.50. (For more info, see "About SCRUM's pay structure" below.) About SCRUM Theatre SCRUM Theatre is a year-old CIO committed to pioneering better standards for making theatre at a time of crisis in the industry, as well as providing free-to-access arts training for under-served communities. We’re a group of 9 interdisciplinary artists, trained at leading theatre schools all over the world, including the Yale School of Drama, École Jacques Lecoq, and Bristol Old Vic Theatre School, with experience in theatre, film and television. We’re championed by an expert team of the country’s leading theatre-makers, including Adrian Lester, Nicholas Hytner, Lyndsey Turner, Declan Donnellan, and Nick Ormerod. Projects in the upcoming year include: - Transforming an empty building in London into a pop-up theatre training hub for developing artists, with a 50-session programme across the year - Touring "Twelfth Night" to community venues in postcodes identified by DCMS and ACE as under-funded for the arts - Delivering our workshops for young artists in each of the communities we visit - Delivering live and digital resources to schools in these target postcodes About SCRUM's pay structure All SCRUM staff are paid the same day rate of £150p/d. Certain roles involve taking responsibility for the charity's KPIs, therefore to reflect the higher level of labour involved, those roles receive a fixed ‘Accountability Bonus’ at the end of each month. These bonuses are taken from a pool allocated by the Board, agreed together by the collective, and reviewed by the collective on a quarterly basis. Job Requirements We are looking for individuals who have one or more of the following qualifications: - Proven experience in facilities management or a related field, with a strong understanding of building systems and maintenance best practices. - Bachelor's degree in Facilities Management, Business Administration, or related field. In addition, our Venue Manager should ideally have: - Experience in managing accessible spaces, or a willingness to learn and adapt to support individuals with accessibility needs. - Experience working with community groups or arts outreach programmes, or a genuine interest in engaging with under-served and under-represented communities. - An appreciation for the mission and charitable objectives of SCRUM. - A keenness for collaboration and a desire to work within a collective. - Good organisational and time management skills, with an eagerness to develop these further and the ability to manage multiple tasks simultaneously. - Good communication and interpersonal skills, with a readiness to engage effectively with various stakeholders, including staff, tenants, vendors, etc. - An awareness of relevant building regulations and a willingness to learn about compliance standards, including health and safety regulations. - An up-to-date DBS Certificate. The following would be desirable: - Familiarity with the UK theatre industry - Familiarity with Google Workspace - Resident in the Borough of Hammersmith and Fulham - An ability to communicate specialist information in an accessible way to individuals with less expertise Job Responsibilities In the 3-month period of the contract, you will: - Develop and manage relationships with artists and groups from the local community and the Greater London area, with a particular focus on demographics who are under-represented in the theatre. - Oversee the day-to-day operations and maintenance of the building, including plumbing, electrical, and security systems. - Develop and implement maintenance schedules to ensure the cleanliness, safety, and functionality of the building and its facilities. - Coordinate with external hirers and contractors for repairs, renovations, and maintenance projects. - Liaise with landlords to address building-related issues and ensure compliance with lease agreements. - Conduct regular inspections to identify and address any maintenance or safety concerns. - Manage building security protocols, including access control systems, surveillance cameras, and alarm systems. - Maintain accurate records of maintenance activities, inspections, and repairs. - Develop and manage the building's operating budget, including forecasting expenses and identifying cost-saving opportunities. - Collaborate with others in SCRUM to ensure that the building meets the needs of staff, tenants, and visitors. - Respond to emergencies and address any issues that may arise outside of regular business hours. - Stay informed about relevant regulations and compliance standards related to building operations and safety. - Arranging front desk staffing and appropriate training for your team. Following the end of the 3-month contract, the Company Artists and Board of Trustees will review the success of the Venue Manager’s projects, and the Venue Manager will give feedback to the Company and Board about their experience in the role, constructive criticisms of the organisation, and plans for how to shape the role in future. Should the Venue Manager, Board, and Company Artists all agree, an extended contract will be offered and the position will transition into a long-term role. How to apply We are interested in applicants from a wide variety of life experiences and skills to join our team. We especially encourage applications from candidates who identify as Global Majority, disabled, and/or LGBTQIA+. To apply, please provide a CV along with a page-length cover letter which details your fit for SCRUM’s values. We also welcome video or audio applications of no more than 5 minutes in length, or any alternative formats that would be more accessible to you. Please note the closing date for applications is Monday 29th April 2024.
Job Overview: As the Dance Studio Manager, you'll oversee administrative tasks vital to the studio's smooth operation. This includes managing staff, coordinating schedules, handling finances, and ensuring excellent customer service. Explore opportunities to maximise revenue. Key Responsibilities: Administrative Management: Maintain records like student registrations and finances. Coordinate schedules for classes, rehearsals, and rentals. Handle inquiries and maintain studio cleanliness. Expect to be on call incase of any emergencies. Staff Management: Organise and lead quarterly staff meetings to pass on any updates regarding the studio Schedule shifts, manage payroll, and conduct evaluations. Foster a positive work culture and teamwork. Financial Management: Manage budget, invoicing, and expenses. Monitor revenue and develop pricing strategies. Analyze financial reports for growth opportunities. Customer Service: Provide exceptional service to clients. Assist with registrations and resolve conflicts. Build positive relationships and ensure client retention. Marketing and Promotion: Develop and implement marketing strategies. Create promotional materials and coordinate events. Collaborate with staff to enhance class offerings. Qualifications: Bachelor's degree preferred. Previous administrative management experience, preferably in dance or related field. Strong organizational, communication, and leadership skills. Proficiency in Microsoft Office and studio management software. Knowledge of dance preferred. Flexible availability, including evenings and weekends. Working Conditions: Primarily office-based within the studio, occasional participation in events may be required. Standing and lifting may be involved.
About us Ackroyd Legal is an international law firm with its headquarters based in the City of London. We are one of the fastest-growing law firms in the UK and are looking to recruit highly ambitious Legal Interns who are hungry to succeed and match our growth ambitions. We have an exciting year coming up with many opportunities to make a name for yourself in one of the most respected industries in the world. Job spec Job Type: 3-month Internship program with the potential of a full-time placement + training contact for successful candidates. Initially you will be focusing on the property sector, helping people purchase or sell their homes while building relationships with key property investors, development companies and housing associations. Your time will be split between a telesales based role that will give hands-on experience in a fast-paced environment with many incentives on offer and also conducting legal administrative tasks. You will be working as part of a driven sales team who are looking to make a real difference in the property market and shadowing a solicitor to assist them with daily tasks. The role will involve having conversations with people that are ready to use a solicitor for their property transactions while assisting one of our solicitors with daily tasks. There will be no cold calling involved as every single potential client has expressed an interest to use our legal service and you will be responsible for pushing them over the line. The right person for this role will maintain a professional attitude at all times and full ongoing training will be provided. About you - Experience working in sales and understanding the conveyancing process is desirable, but not essential - Has a passion for law and looking to grow within the legal sector - Answering inbound enquiries and managing outbound new business - Confident, dynamic and an outside-of-the-box thinker - A self-starter with a positive can-do attitude and a true hunger for personal development. - Excellent English communication skills - Ability to work as part of a driven team Progression opportunities There will be plenty of opportunities to grow within your role and beyond. We are looking for the right person to offer them a training contract or progress into management within a few years as the firm undergo a number of positive changes and key partnership additions. The culture Many of our employees consider Ackroyd Legal as a fun and vibrant place to work. Our growth is aggressive and as such you will be part of a team that will be thinking on their feet and adapting smartly to changes and new opportunities. We do not operate as a typical law firm and as such have become a magnet for young and energetic lawyers looking to make a difference. We regularly arrange company wide incentives, staff outings and action packed activities evenings for all employees to attend. Hours Monday to Friday, 9:00am to 17:30pm Salary Travel expenses capped at £500 per month + commission only on 3 month internship program. A full time employment contract including a basic salary will be offered to all candidates who impress us during their internship. Location Aldgate, City of London HOW TO APPLY If this sounds like you, DM with your CV along with a message answering “Why should we hire you for this role?”
Position Descriptions: The Personal Assistant at Capital Investments will play a key role in providing comprehensive support to the Principal in both their personal and professional endeavors. This position requires excellent organizational skills, attention to detail, and the ability to handle a wide range of responsibilities. The Personal Assistant will serve as the principal point of contact for the Principal, managing their schedule, coordinating travel arrangements, handling paperwork, and facilitating effective communication with internal and external stakeholders. Responsibilities and Essential Duties: - Manage the Principal's schedule, ensuring appointments and meetings are efficiently organized. - Coordinate travel arrangements, including booking flights, accommodations, and transportation. - Handle paperwork and documentation, such as expense reports, contracts, and correspondence. - Serve as a liaison between the Principal and internal and external parties, facilitating effective communication and timely responses. - Assist in managing personal projects, such as property renovations or other lifestyle-related tasks. - Maintain confidentiality and discretion in handling sensitive information and maintaining the Principal's privacy. - Provide general administrative support, including filing, organizing documents, and managing office supplies. - Perform ad-hoc duties and errands as required by the Principal. Requirements: - Proven experience as a Personal Assistant or similar role, demonstrating strong organizational and multitasking abilities. - Excellent communication and interpersonal skills, with the ability to interact with individuals at all levels. - High level of professionalism and discretion in handling confidential information. - Strong attention to detail and the ability to prioritize tasks effectively. - Proficient in using office software and tools, such as Microsoft Office Suite. - Flexibility and adaptability to meet changing demands and handle unexpected situations. Benefits: - Compensation: To be discussed. - Travel: Yes.
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
An opportunity for a reliable and organised administrative support worker to assist a physically disabled staff member at a London University for up to 31.5 hours a week (flexibility can be discussed). The post will typically be split between a half day of virtual working on Mondays and three in person work days, either on campus or doing site visits. Flexibility is required as some weeks in person support will be required more or less than others. Locations include Hammersmith, Kensington and Northwest London. Offered on a freelance basis. - Essential criteria: - Able to pass enhanced DBS check (or currently on continuation service) - Ability to use Notion or quickly learn to use Notion or similar organisational software to create and manage templates for organisation and record management - Able to complete in house compliance training at the university (during paid working hours - Strong organisational capabilities - A high level of trustworthiness and ability to work confidentially - Punctuality, resilience, initiative and ability to self-manage and anticipate client needs - Adaptability to change and ability to work flexibly with a changing schedule with typical working hours between 8am-6pm (no more than 9 hours per day) - Strong written and spoken English - Attention to detail - Able to travel throughout London with the client - Right to work in the UK Desirable criteria: - Undergraduate degree - Currently registered with DBS enhanced continuity service for quick turn around of DBS - Experience of administrative support work with disabled clients - Knowledge of ADHD organisational strategies, or strong initiative to research and build knowledge in this area Main duties: - Support with travel between sites (travel expenses within work will be reimbursed) - Assisting the client to implement organisational strategies - Inbox and diary management - Managing grants, orders and reimbursements - Provide administrative and manual support for research related tasks - Computer based and handwritten note taking including transcribing dictated notes - Computer based keying tasks - Managing printed documents including proofreading - Completing mandatory training for the client’s employer (an honorary contract will be issued) - Supporting with physical tasks (opening doors, carrying equipment, supporting during lunch breaks) for a client with physical disabilities, to promote independence - Proofreading documents