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Role: Senior Practitioner MASH Department: Children, Families and Education Services Connect2Luton are excited to recruit a Senior Practitioner MASH on behalf of Luton Borough Council within their Children, Families and Education Services department. Main purpose of position: To prioritise the most vulnerable and at risk individuals and recommend appropriate advice and action, ensuring that all contacts are signposted or handed over to appropriate staff and services for timely and high quality action. As a Senior Practitioner MASH,you will be responsible to: • Work closely with the MASH Deputy Team Manager to deal effectively with all enquiries from a variety of sources., • Manage a complex caseload of initial contacts requiring a high level of skill relevant to the needs of the most vulnerable / at risk children and families ., • Use advanced professional knowledge, skills, experience and initiative to demonstrate a clear understanding of safeguarding in accordance ., • Effectively and comprehensively gather record and analyse sensitive and confidential data on the relevant database ., • Take ownership of enquiries and provide feedback to referrers on progress of referrals . Substantial post qualifying experience including in - depth experience in the field of child and family social work . Demonstrable experience of coaching / mentoring including practice teaching . In - depth ability to demonstrate a high level of competence in the practice of child and family social work . Demonstrable ability to organise and prioritise work, planning tasks and working well to competing deadlines and meeting agreed targets . Ability to develop the professional needs of others and work closely with partners in the MASH as well as externally . In-depth ability to communicate and build effective relationships with customers, staff, public and other professionals . DBS Because of the nature of this job, it will be necessary for Disclosure and Barring Service checks to be undertaken. Therefore, it is essential in making your application you disclose whether you have any convictions, bind overs or cautions and, if so, for which offences. This post will be exempt from the provisions of section 4 (2) of the Rehabilitation of Offenders 1974 (Exemptions) (Amendments) Order 1986. Therefore, applications are not entitled to withhold information about convictions which for other purposes are 'spent' under the provision of the Act, and, in the event of the employment being take-up, any failure to disclose such convictions will results in dismissal or disciplinary action by the Authority. The fact that a bind-over or caution has been recorded against you will not necessarily debar you from consideration for this appointment. About Us Luton Borough Council have partnered with Kent County Council to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract, and interim roles at the Council. Our heritage and being local government owned which means we have a wealth of knowledge and expertise within the public sector, with many of our employees having previously worked for the Council or have supplied previously into the Council, for several years. We are an equal opportunities employment agency and business that positively encourages applications from all suitably qualified and eligible candidates. Connect2Luton is a trading style of Luton & Kent Commercial Services LLP - A joint venture between Luton Borough Council & Commercial Services Kent Ltd. Connect2Luton is an equal opportunities Employment Agency & Business. It positively encourages applications from all suitably qualified and eligible candidates.

The Company: We are a founder led and owned British heritage leather goods and accessories brand. Born 45 years ago, we have been designers, manufacturers, wholesalers and retailers and, like our products, we hope we get better with age! Our creative and operational home is based in our converted stables in beautiful Hertfordshire parkland with our Distribution Centre just 10 minutes away in Hemel Hempstead. The role: This role owns the day-to-day commercial performance of our ecommerce website. You are accountable for trading performance, conversion, product performance and on-site execution. This is a hands-on role, focused on active trading, continuous optimisation, and turning insight into measurable revenue and profit growth. This is not a reporting or “site maintenance” role. You will own the number, identify opportunities, execute change, and measure impact. Where: Based at our stables in Great Gaddesden, our team enjoys working together - collaborating, sharing ideas and being part of a family at work. Office hours: Monday - Friday (37.5 hours per week or as necessitates this senior role) Reporting to: Head of Ecommerce & Technology Your character and skills will include: • 4-5 years’ experience using platforms such as Shopify, Centra & CRO, testing and merchandising tools such as AB Tasty, Nosto, Depict etc, • Commercially sharp and comfortable owning revenue and conversion targets, • Naturally analytical, but action-oriented - insight only matters if it changes outcomes, • Obsessed with the customer journey, funnel performance and removing friction, • Confident making decisions based on data, not just opinion, • Calm under pressure, organised, and able to prioritise what actually moves the needle, • Comfortable working cross-functionally and challenging when needed, • Confident working with large datasets and performance reports, • Experience trading an ecommerce website end-to-end, in full price retail, fashion or lifestyle OSPREY LONDON Values: AUTHENTICITY - Being sincere, genuine and honest at all times; be your true self COLLABORATION - Working together effectively to achieve our goals; share and communicate PRIDE - Aspiring to be the best in everything we do; show your passion and how much you care TRUE GRIT - Showing determination and perseverance in all that you do; never give up VISION - Using your creativity and experience to plan for the future; never stand still Your main responsibilities will be: Trading & Performance Ownership: • Own daily, weekly and monthly ecommerce trading performance, • Monitor and actively manage revenue, conversion rate, AOV, return rate and margin, • Own and execute the ecommerce trading calendar including product launches, campaigns, peak periods and promotions, • Trade the site in line with stock availability, margin targets and commercial priorities, • Identify underperformance quickly and take corrective action Conversion Rate Optimisation (CRO): • Own and deliver the CRO roadmap, • Analyse funnels, drop-offs, paths to purchase and device performance, • Identify and prioritise CRO opportunities across PLPs, PDPs, navigation, checkout and content, • Work with Technology and UX partners to scope, prioritise and deliver tests and improvements, • Track test results, quantify impact, and feed learnings back into ongoing optimisation Product, Merchandising & On-Site Execution: • Own product merchandising rules, sorting logic and promotional application, • Ensure product data integrity across pricing, promotions, attributes and availability, • Analyse product and category performance including full-price vs off-price, sell-through and returns, • Use insight to influence product positioning, pricing and promotional strategy, • Ensure the site is always commercially aligned, not just visually appealing Data, Reporting & Insight: • Monitor and analyse website performance metrics and customer behaviour, • Generate clear, actionable insights across channel, product and customer cohorts, • Own ecommerce dashboards and reporting, ensuring accuracy and relevance, • Produce weekly performance summaries highlighting what’s working, what isn’t, and what action is being taken, • Support forecasting, planning and post-event analysis with robust data Cross-Functional Collaboration: • Act as the ecommerce performance voice across the business, • Work closely with Merchandising, Marketing and Technology teams, • Ensure ecommerce priorities are clearly defined and aligned across departments, • Support campaign planning and launches with insight and post-launch evaluation What does success look like? A sustained improvement in core funnel metrics that materially increases conversion, revenue per session and delivers profitable growth through disciplined trading and CRO execution. KPIs • Conversion rate across the full buying journey, • Product performance metrics, including known opportunities across full-price vs off-price and Men’s category mix, • Revenue vs forecast, • Trading calendar execution

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