Offres fashion business à LondonCreate job alerts

About the job A Restaurant Host at Sumosan Twiga: As a Restaurant Host at Sumosan Twiga, you will be the welcoming face for all our guests, setting the tone for an incredible dining experience. Your primary responsibilities will include greeting and seating guests while ensuring they feel comfortable and valued from the moment they arrive. You will often communicate operational departments to ensure seamless service. Your role is crucial in setting the mood for a remarkable evening. Your day to day: Welcome and greet guests as they arrive, guiding them to their designated dining or bar areas. Present menus to guests and address any initial inquiries. Engage with guests to ensure a comprehensive and enjoyable customer experience. Answer phone calls, manage reservations, and respond to inquiries promptly. Deliver exceptional customer service throughout the guest's visit. Accurately estimate and communicate wait times, monitor the waiting list, and coordinate with the waitstaff regarding available seating. Manage guest seating and flow of service to optimize the dining experience. Collaborate with the management team to ensure seamless operations and address any guest concerns or feedback effectively. Department: Host/Hostess About you Who are you? Background in Hospitality or similar role will be beneficial. Experience using reservation software, experience with Seven Rooms highly advantageous. Excellent Customer service and communication skills. Ability to handle high-pressure situations with poise and professionalism. Availability to work evenings and weekends. Legal Right to work in UK. Language required: English. The company We are MAJESTAS. Icons of lifestyle curation. Everything started with the opening of Billionaire Porto Cervo in 1998. The club’s immediate success led the way to an ever-evolving expansion, bringing iconic, top-performing brands such as Billionaire, Twiga and Crazy Pizza to life. Pioneering vision, drive for excellence and trend-setting spirit quickly established the group as a leader in the international field of fine dining, elite entertainment and luxury hospitality. Its deep connection to creativity, fashion and art push brands beyond traditional concepts, creating a complete lifestyle experience. The name Majestas (former Billionaire Life) is the result of a rebranding process completed in 2021. Boasting impressive levels of satisfaction, loyalty and engagement among all its stakeholders, the group brings outstanding business results across Europe, the UK, the Middle East and Africa. Counting on a solid foundation filled with new energy, Majestas is always looking at the future with fresh eyes, ready to break new grounds and achieve more.

Job description We are seeking a dedicated and customer-focused Jewellery Store Assistant to join our team. The ideal candidate will have a passion for jewellery, excellent interpersonal skills, and the ability to provide outstanding customer service. Knowledge of the Romanian language is a an advantage, helping us to cater to a diverse clientele. This role involves assisting customers with their purchases, maintaining the shop’s appearance, and supporting the daily operations of the store. Key Responsibilities Customer Service: Greet and assist customers in selecting jewellery pieces that suit their needs and preferences. Provide detailed information about the features, benefits, and care of jewellery items. Offer personalized recommendations and advice on jewellery selections. Utilize Romanian language skills to assist Romanian-speaking customers (if applicable). Sales: Achieve and exceed sales targets through effective customer engagement and product knowledge. Handle sales transactions accurately, including cash handling, credit card processing, and issuing receipts. Promote special offers and upsell additional products when appropriate. Product Knowledge: Maintain in-depth knowledge of the store’s product range, including new arrivals, trends, and special collections. Stay updated on industry trends and the latest jewellery designs. Store Maintenance: Ensure the store is clean, organized, and visually appealing. Arrange and display jewellery to highlight features and attract customers. Conduct regular inventory checks and assist with stock management. Customer Relations: Build and maintain positive relationships with customers to encourage repeat business. Address and resolve customer inquiries and complaints in a professional manner. Collect customer feedback and report to the management for continuous improvement Operational Support: Assist with opening and closing duties as needed. Support promotional activities and in-store events. Perform other duties as assigned by the Store Manager. Qualifications: - Education: High school diploma or equivalent; additional coursework in retail, sales, or customer service is a plus. - Experience: Previous experience in retail, particularly in jewellery or luxury goods, is preferred. Skills: - Strong communication and interpersonal skills. - Excellent customer service and sales skills. - Ability to work in a fast-paced environment and handle multiple tasks. - Attention to detail and a high level of accuracy. - Basic computer skills and familiarity with point-of-sale systems. - Proficiency in Romanian is a bonus and will be considered an advantage. Personal Attributes: - Friendly, approachable, and professional demeanor. - Passion for jewellery and fashion. - Honest and trustworthy with a strong sense of integrity. - Ability to work independently and as part of a team. - Flexible availability, including weekends and holidays. Benefits: - Competitive salary with performance-based incentives. - Opportunities for professional development and career advancement. - Positive and supportive work environment. Job Type: Full-time Pay: TBD Expected hours: 40 – 50 per week Experience: Jewellery Sales Assistance: 1 year (preferred) Language: Romanian (preferred)

bartender to work in frequently very busy old fashioned pub in Holborn.

Jump to main content Our roles Apprenticeships Bar and waiting apprentice Chef Apprentice Team Leader Apprentice Bar & waiting Bar Staff Waiting Staff Team Leader Brewing & Brands Brewing & Engineering Cellar Services Drivers & Logsitics Production & Warehouse Sales & Marketing Head Office Customer service Finance HR IT Legal & Risk Marketing & Digital Property Trading Transformation & Operational Excellence Kitchen Kitchen Manager Chef Kitchen Assistant Pub Management General Manager Assistant Manager Regional & Area Management Franchisee Opportunities Working here Our Benefits Our Culture Our Commitments Our Values & Behaviours Inclusion & Diversity Our employee led inclusion groups pint of Perspective podcast Our brands Chef & Brewer Crafted Pubs Farmhouse Inns Flaming Grill Greene King Pubs Hungry Horse Metropolitan Pubs Pub & Carvery Pub & Dining Pub & Grill Venture Hotels Stories Apprenticeships Bar & Waiting Brewery Kitchen Head Office Management Inclusion & Diversity View all Stories Chef Full time Golden Lion (St James's) , St James's , SW1Y 6QY Upto £12.50 per hour Apply Now Save Job Job description As a Chef, your passion for all things food, and the desire to make the perfect dish every time, is what sets you apart. With a keen eye for maintaining the highest standards and thriving during a fast-paced service, you’ll soon become an invaluable member of the kitchen team. Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.  Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Wage Stream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… As a Chef, you will… Prepare, cook, and present food that meets specs and customer expectations Maintain hygiene levels and safety regulations in the kitchen to help guarantee the safety of your entire team and visitors Communicate clearly with your team in order to provide high-quality meals to customers on time Keep up to date with new products, menus, and promotions What you’ll bring to the kitchen: Ability to work under pressure in a busy kitchen and pull together as a team when needed A passion for delivering tasty and well-presented meals to customers each and every time Willingness to get stuck in, learn new skills and help out in different areas kitchen when needed Your experience and skills include: Ability to work well under pressure in a fast paced environment Ability to work cohesively and collectively as part of a team to follow food saftey, HACCP and Health and saftey practices a must

ONLY APPLY IF YOU HAVE RELEVANT EXPERIENCE IN A FAST PACED PUB OR BAR As Assistant Manager, you’ll be at the heart of our management team helping to ensure the smooth running of a busy pub. From the moment you step through the door, you lead by example making sure our Customers, and teams, have a great time.  Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service. Additional Information We’re all about rewarding our team’s hard work, that’s why… You’ll receive a competitive salary, pension contribution as well as: The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.  Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount. Free employee assistance program – mental health, well-being, financial, and legal support because you matter! Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank. Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them! Wagestream – access your wage before payday for when life happens. Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with three mobile along with many more… What you'll do as an Assistant Manager...   Support the General Manager in the day to day running of the business and leading the business in their absence.   Bring our brand to life by leading the team in delivering amazing experiences for our customers   Act as a role model for the team support with training and development   Be a champion of brand standards & ensure customer & team safety at all times  What you'll bring...   You'll be passionate about delivering amazing experiences for customers  You’ll be great with people, and as a result, have great communication and leadership skills making sure you get the best out of people  An ability to think on your feet and adapt to whatever challenges arise during a busy shift  A keen eye for every small detail and a desire to uphold high standards in all that you do

Identify potential customers in-store and through community engagement to generate new sales opportunities. Build and maintain strong relationships with existing customers to ensure a loyal client base and repeat business. Stay updated on the latest fashion trends, new arrivals, seasonal collections, and competitor activities. Assist customers with product selection, offering styling advice, and upselling complementary items to enhance their retail store experience. Provide accurate pricing information, promotions, and discounts to customers for money transfer, travel packages services. Monitor and report on daily, weekly, and monthly sales performance to management. Collaborate and oversee sales operation along sales coordinator and merchandiser Create and distribute promotional materials, both in-store and online, to drive traffic and boost sales.

Company: Platinum Textiles Location: UK-based (Remote with potential travel) Salary: Competitive (with potential for partnership & equity) Hours: Full-time / Part Time About Us: Platinum Textiles is a growing textile manufacturing company that supports fashion brands, start-ups, and independent designers. We provide a streamlined production process with a vision to scale globally. We are looking for a Client Relations & Business Development Manager who will be responsible for managing client relationships, driving business growth, and collaborating with our marketing team. This role is perfect for someone with a strong sales and relationship management background who wants to grow with the company. There is an opportunity for partnership and future leadership (potential CEO role). Key Responsibilities: Client Management & Business Development - Act as the main point of contact for all existing and potential clients. - Build and maintain strong relationships with brands, designers, and fashion startups. - Develop strategies to attract new clients and expand our customer base. - Guide clients through the manufacturing process, ensuring their needs are met. - Negotiate contracts, pricing, and terms with clients. - Provide feedback to the operations team to improve service offerings. Marketing & Social Media Collaboration - Work closely with the marketing and social media team to align branding and outreach strategies. - Identify key markets and audiences to target for new business. - Help create promotional campaigns based on client insights. - Attend industry events, fashion trade shows, and networking opportunities to promote Platinum Textiles. Strategic Growth & Leadership - Identify new revenue streams and market opportunities. - Improve the customer experience to increase client retention. - Work towards a future leadership role (potential CEO) as the company grows. - Contribute to the companies long-term business strategy and vision. Ideal Candidate: - Strong background in business development, sales, or client management. - Experience in fashion, textiles, or a related industry is a plus. - Excellent communication and negotiation skills. - Entrepreneurial mindset – excited to help scale a growing business. - Experience working with marketing teams to drive business growth. - Proactive, independent, and able to take ownership of client relationships.

Reporting to company's CEO. As a Luxury Italian Fashion Brand, we're looking for a Boutique Manager with fashion experience in UK. A talented retailer with a good fashion experience and highly commercial, dynamic and working under it's own initiative, having a real understanding for fashion display and merchandising but also able to provide an exceptional customer experience , with a passion to develop towards success. As a natural leader you will coach, develop and support your team to help them reach their full potential, whilst nurturing a fun and uplifting atmosphere. Acting as a brand ambassador, you will continually promote the Piazza Castello brand to our customers through your team . You'll take pride in continually delivering the highest and most consistent standards of customer service, visual standards, profitability and productivity of your store. Taking personal ownership for the performance of your store, you will make commercial decisions and spot business opportunity that drive results. You will achieve all this while ensuring our customers remain at the heart of every decision you make, all part of a normal day in retail. This truly is a great opportunity for passionate fashion retailers who don't want to stand still, genuinely want to make a difference, want to develop themself and have lots of initiative to promote the brand and build up together with us our story toward success. Attention to detail with store and personal presentation We are a small team here at Piazza Castello and unlike other brand we will allow you to make your own window display that beat the competition on the high-street to build up your merchandising collections within your store to match your customer profile and increase your revenue. Effective leader Able to create a fantastic display inside the store that match your window and rotate collection with commercial awareness and creativity, leading by example and be an inspiring proactive leader for your team. Able to achieve all KPI’s and perform well on your own Able to thrive under pressure Flexible to sell in both fast pace and slow extremes, train your team and be independent. If this is you, come and join our small team!

Job Role: Senior Hairdresser and/ or Colourist Job Types: Full-time, Part-time Salary: Up to £14.00 (negotiable) /hour + uncapped commission earning potential (o Benefits: Bonus scheme Colour, Afro, Fashion cuts, styling and Management Training Provided Sales commission on products Keep 100% tips Who we are: Chop Chop is looking to strengthen our team, with talented, passionate, humble and hungry to succeed go-getters. If this resonates with you - then you should apply! We are a young and exciting company with big plans. We opened 3 salons in prime London locations in the last 4 years and plan is to keep growing! We value individuality and honour team spirit above all else. Our team is diverse and come from all over the world, so it's never a dull moment at the Chop. Most importantly, we believe in continuous improvement and that's why we invest in learning and development for all of our team mates. In the industry we have been described as, ‘the most exciting and disruptive salon and barbering service according to magazines such as, Dazed, Grazia, GQ, Stylist and HJ etc. Our approach to customers - We are an inclusive business, rich in diversity. Our prices are gender neutral and it doesn't matter what our customers' ethnicities are - we endeavour to cater to all hair types. Working at Chop Chop looks like: Hourly wage plus sales commission on products and service upgrades, available from the start, with an uncapped potential to earn. We have a variety of job roles available, including Colourist, Stylist and Barber opportunities Flexible working arrangements, work/life balance and varying shifts available Salon locations are Old Street in Shoreditch, Wembley Park and Harrow Road, Camden. Up-skilling and creative opportunities are available for everyone; we encourage all our stylists to better themselves and strive to reach their full potential. Hard working but super fun environment Good tips and you keep what you make Who you are: NVQ Level 2 or Equivalent -Passionate team player -Competent in all aspects of hairdressing (experience afro hair -would be advantageous but not necessary) -3 year minimum experience working on the floor -Ability to work in a fast paced and high energy environment -Fluent in English and living in London

Job Summary: We are seeking a motivated and results-driven Sales Executive to join our dynamic team. The ideal candidate will be responsible for driving sales growth, building strong client relationships, and effectively promoting our products and services. A sales and marketing job in a tailoring company involves a variety of responsibilities, including: - Developing and implementing marketing plans for products and services, including special promotions and sponsored events. - Developing sales strategies and approaches for products and services. - Maintaining excellent relationships with clients and answering questions about products and services. - Have excellent tailoring skills to perform ladies and gent’s garments alterations using industrial sewing machines. - Tracking sales data and working to meet sales goals. - Manage and supervise the tailor shop staff, including hiring, training, and performance management - Introduce new design and Conducting market research to understand customer needs and preferences. - Provide expert advice on fabric selection and garment styling. You are required to be: - Proficient in using sewing machines, hand tools, and other tailoring equipment - Proven experience in a similar role in the fashion industry - A creative mindset with the ability to suggest modifications that enhance garment fit and style - Good communication skills to interact effectively with customers and keen eye for detail - Strong knowledge of garment design and alteration techniques - Strong leadership skills to manage and train a team of tailors for multiple branches - Knowledge of fashion trends and customer preferences to make informed decisions

Job Title: Customer Service Manager (SOC: 4143) Location: 7 A Henriques Street, London, England, E1 1NB (On-site) Reports To: Operations Manager About Us: East Dragon LD Ltd is a premier online retailer specializing in luxury superbrands, high-end fashion, and luxury watches. Based in London, we pride ourselves on delivering exceptional quality and style to our B2C clients. While rooted in the UK, we are rapidly expanding our operations into global markets to bring our curated collections to a worldwide audience. Our mission is to provide an unmatched shopping experience and maintain our reputation for excellence in the luxury retail sector. Job Summary: The Customer Service Manager will oversee all aspects of the customer service department, ensuring that B2C clients across the globe receive timely and effective assistance. You will lead and develop a team of representatives, resolve escalated issues, and contribute to shaping the overall customer service strategy. This includes gathering customer feedback to make data-driven decisions and building a loyal customer base through exceptional service. Key Responsibilities: Customer Service Leadership and Strategy - Gather and analyse customer feedback to derive actionable insights and improve service operations. - Develop and implement a data-driven customer service strategy for online operations. - Launch initiatives that build customer loyalty, ensuring repeat business and long-term satisfaction. - Ensure prompt and effective resolution of customer inquiries, complaints, and escalations. - Foster a customer-centric culture within the team. Team Management - Recruit, train, and mentor a multilingual customer service team with expertise in luxury markets. - Set clear objectives and provide regular performance feedback to ensure a high-performing team. - Manage staffing schedules to ensure adequate support during peak business hours and across time zones. - Conduct training sessions to enhance customer service skills and knowledge. - Motivate and empower the team to exceed customer satisfaction targets. Customer Experience - Oversee customer inquiries across multiple channels, including email, chat, phone, and social media, with a focus on luxury clientele. - Collaborate with teams such as Marketing, Sales, and Logistics to elevate the overall customer experience. - Address and resolve escalated customer complaints promptly, ensuring professional and personalized resolutions. - Monitor and leverage customer feedback to identify areas for improvement in products, services, and processes. Process Improvement - Develop, document, and continuously refine customer service policies and procedures. - Work closely with departments such as logistics and marketing to resolve customer issues efficiently. - Leverage CRM tools and technology to streamline workflows and enhance service delivery. - Stay updated on industry trends and best practices to drive innovation in customer service. Reporting & Analytics - Track and report on key performance indicators (KPIs), including response times, resolution rates, and customer satisfaction scores. - Analyse customer service metrics to identify trends and recommend strategies for improvement. - Prepare detailed reports for senior management, highlighting successes, challenges, and growth opportunities. Problem-Solving - Handle complex or sensitive customer issues, turning challenges into opportunities for exceptional service. - Proactively anticipate potential issues and implement preventative measures to enhance customer satisfaction. Qualifications: Required: At least 2 years of proven experience in a customer service or customer success role, ideally in a B2C environment. Previous experience in the fashion industry, particularly in luxury brands or watches, with a strong understanding of the online fashion business model. Outstanding communication, interpersonal, and conflict-resolution skills. Strong organizational and multitasking abilities in a fast-paced environment. Preferred: Experience using CRM tools. Experience in managing customer service teams in an in-office setting. Proficiency in data analysis and tools like Excel or Google Sheets. Key Attributes: A customer-centric approach and a genuine passion for helping people. Ability to lead, motivate, and inspire a team to excel. Calm under pressure, with a proactive and solution-oriented mindset. What We Offer: Competitive salary and performance-based bonuses. Opportunities for career growth and professional development. A supportive and collaborative work environment. Employee discounts on all East Dragon LD Ltd products. 28 holiday pay per year.

Senior Sales Assistant Bond Street £28,000 - £32000 + Commission & More Luxury Clothing Beautiful brand based in the heart of bond street requires a Senior Sales Assistant to join their successful, friendly and winning team. Senior Sales Assistant Requirements 1. An individual who has UK luxury clothing sales assistant experience 2. Excellent customer service skills & proven experience in dealing with high profile customers 3. Sharp eye for detail when it comes to store & own presentation 4. Can easily travel to Bond Street area A beautiful company that has very little staff movement, those who join the company stay with the company for many years due to excellent working conditions, friendly/family respectful working environment, excellent training and development along with the opportunity to be involved in other areas of the business. Cover all the above? Then apply now! Please note, due to the volume of applications we receive, only shortlisted candidates will be contacted. Key words, luxury fashion, sales assistant, senior sales assistant, assistant manager, clothing, Senior Sales Assistant #luxuryretailrecruitment #luxuryfashion #luxurygoods #luxuryjobs #luxuryrecruitment #luxuryretail #luxuryretailjobs #harrods #Bondstreet #Mayfair #Selfridges