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Main Duties & Responsibilities Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences that result in lasting memories Support the head waiters/ waitresses and assistant managers during service Ensure that the highest standards are maintained throughout the restaurant Maintain seamless service at all times Benefits Package Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you: Financial Stability Excellent salary package. Family Friendly company policies including enhanced Maternity and Paternity Pay. Holiday allowance increase after 3 and 5 years of service. Travel Season Ticket Loans. Pension Scheme*. Health and Wellbeing Support Subsidised monthly Podiatrist and Masseuse treatments. Flu vaccination vouchers*. Eye test vouchers and contributions towards glasses*. 24-hour colleague assistance helpline. On and off-site Occupational Health Service. Death in Service salary contribution. Various wellbeing activities focused on mental and physical health. A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals. Recognition and Career Development Referral Scheme ‘Introduce a Star’. Instant colleague recognition and award programme with generous prizes. Colleague of the month nominations with generous prizes. Additional paid day off to celebrate your Birthday. Internal transfer and promotion opportunities. In-house training and development team with a strong focus on career progression and personal growth. Long service awards. Memorable experiences Preferential room rates per overnight stay for yourself or your family across Maybourne. Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars. 50% Food and Beverage discount* across Maybourne. Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.) Wedding and Baby gifts. Retirement functions. *Terms and conditions apply to all benefits.
We are looking for a skilled site Supervisor who will oversee the daily operations of The House of Yum. In this role, you will be responsible for managing staff, ensuring customer satisfaction, hitting sales and metric targets and maintaining high-quality food and service standards. You should have excellent communication skills, be able to work well under pressure, and have a passion for delivering exceptional dining experiences. Supervise and coordinate the activities of restaurant staff to ensure efficient and effective operations. Ensure that all food and beverages are prepared and served in accordance with quality standards and customer preferences. Train and develop restaurant staff to provide excellent customer service and maintain high levels of cleanliness and hygiene. Monitor inventory levels and order supplies as needed to ensure adequate stock levels. Maintain accurate records of restaurant transactions, including sales, inventory, and customer feedback. Resolve customer complaints and ensure that all guest issues are handled in a timely and professional manner. Ensure compliance with all health and safety regulations, as well as restaurant policies and procedures. Collaborate with management to develop and implement strategies to improve restaurant performance and profitability. Assist with the recruitment and hiring of new restaurant staff as needed. Perform other duties as assigned by management.
What's In It For You? Monthly service charge 29 days of annual leave, including bank holidays Regular team gatherings and appreciation events Complimentary team meals Exclusive team rates and friends & family rates at our Iconic Luxury Hotels Exclusive team rates with Relais & Chateaux properties worldwide Exclusive team rates with London & Regional properties worldwide Discounts on spa treatments and products Discounts on all food & beverage offerings including the Cookery School at Chewton Glen Special gifts based on length of service Team referral programme Health cash plan Complimentary dry cleaning Access to our employee assistance programme …and so much more. If you find the buzz of hospitality exciting and feel comfortable working under pressure, please Apply Now, we'd love to hear from you! As Chef de Partie of the Kitchen Brigade at 11 Cadogan Gardens Hotel - the only Relais and Chateaux property in London -, you are the reason our Guests keep coming back for more. Our Chefs work as part of a team to impress our Guests, creating unforgettable experiences and exceeding expectations from breakfast right through dinner, to ensure that every guest wants to return. You will be a team player able to deal with the pressure of running in a busy operation in 11 Cadogan Gardens Hotel's Hans' Bar & Grill kitchen, striving for quality and perfection in every single dish.
Pasta Remoli Ealing is a bustling Italian restaurant nestled in the heart of Ealing Broadway, London. We pride ourselves on serving authentic Italian cuisine crafted with fresh, high-quality ingredients. Our restaurant offers a warm and inviting atmosphere where guests can enjoy delicious food and exceptional service. Job Description: We are currently seeking a dedicated and experienced Assistant General Manager to support the overall operations of Pasta Remoli Ealing Broadway. The Assistant General Manager will work closely with the General Manager to ensure the smooth functioning of the restaurant and uphold our commitment to delivering an outstanding dining experience to our guests. Team Leadership and Development: Assist the General Manager in recruiting, training, and supervising restaurant staff. Provide guidance and support to team members to ensure high levels of performance and customer service. Foster a positive work environment that promotes teamwork, communication, and professionalism. Operational Oversight: Assist with the day-to-day management of restaurant operations, including staffing, scheduling, and inventory control. Ensure compliance with health and safety regulations and food hygiene standards. Address any operational issues or challenges promptly and effectively. Customer Satisfaction: Collaborate with the General Manager to maintain high standards of customer service and guest satisfaction. Interact with guests to gather feedback and address any concerns or inquiries in a courteous manner. Implement strategies to enhance the overall dining experience and exceed customer expectations. Financial Management: Assist in managing budgets, expenses, and financial reports to achieve revenue and profitability goals. Monitor sales trends and analyze performance metrics to identify areas for improvement. Implement cost-control measures to optimize operational efficiency while maintaining quality standards. Administrative Duties: Maintain accurate documentation and records related to staff, inventory, and operational procedures. Coordinate with suppliers and vendors to ensure timely delivery of goods and services. Qualifications and Requirements: Previous experience in a supervisory or management role within the hospitality industry. Strong leadership skills with the ability to motivate and inspire a team. Excellent communication and interpersonal abilities. Knowledge of restaurant management best practices and industry regulations. Flexibility to work evenings, weekends, and holidays as needed. Relevant qualifications in hospitality management or a related field preferred. Benefits: Competitive salary and performance-based incentives Opportunities for career growth and advancement Staff discounts on food and beverages Supportive and collaborative work environment If you are a motivated and experienced hospitality professional seeking a challenging role as an Assistant General Manager, we encourage you to apply for this position at Pasta Remoli Ealing Broadway. Join our team and play a key role in delivering exceptional dining experiences to our guests. Apply now with your resume and detailing your relevant experience and suitability for the role. We look forward to hearing from you!
📍The Raffles at The OWO YOUR MISSIONS : • Support the Manager, to achieve the stated objectives in sales, cost control, employee retention, health and hygiene standards and to ensure an enjoyable guest experience whilst maintaining profitability. Main responsabilities : • Create a seasonal drink menu. • Prepare mixed drinks by selecting and mixing ingredients according to recipes. • Conduct beverage/cocktail trainings focusing on innovation and improving guests experience. • Responsible for the bar upselling program ensuring the process is completed in a timely manner and according to SOP. • Work towards the timely set up of the bar areas and the completion of all mise en place works, in line with the opening hours • Achieve total guest satisfaction and organizational profitability through effective utilization of all resources. • Prepare Store requisitions and Bar requisitions. • Extensive knowledge of classic and modern mixology, spirits and bar service • Conduct weekly training sessions with all bartenders as well as regular training on wine and cocktails. • Maintain the product quality, by checking beer pipes, cordials, juices etc. • In the absence of Assistant Manager, Bar or Manager, Bar take responsibility of all operational issues. • Any other duties as assigned. Skills, Experience & Educational Requirements • Minimum 2 – 3 years’ experience in a similar role in a luxury hotel or restaurant • International experience preferred • Excellent communication, interpersonal and leadership skills • Committed to and passionate about the food and beverage industry • Willing to work flexible hours . • Have a valid work permit visa
Job Title: Butler/head Waiter for Corporate Office with 5-Star Hotel Experience Are you a skilled and professional waiter/waitress with experience in 5-star hotels? We have an exciting part-time job opportunity for you! Job Description: We are seeking Butler/head Waiter to provide exceptional service to our corporate office clients. As a Butler/head Waiter you will be responsible for delivering an outstanding dining experience, ensuring the highest level of customer satisfaction. Responsibilities: - Provide exceptional customer service to corporate office clients - Set up and prepare dining areas and tables for service - Take orders and serve food and beverages - Maintain cleanliness and organization of the dining area - Assist with event setup and breakdown as needed Requirements: - Previous experience as a waiter/waitress in a 5-star hotel is required - Excellent communication and interpersonal skills - Ability to provide professional and attentive service to VIP clients - Flexible availability to work any day between Monday to Friday Pay Rate: £16 per hour If you have the skills and experience to excel in this role, please apply with your updated resume and a brief cover letter. We look forward to hearing from you! Note: Only shortlisted candidates will be contacted for an interview. Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 1 year (preferred) Bartending: 1 year (preferred) Ability to Commute: London, EC4V 4AA (required) Ability to Relocate: London, EC4V 4AA: Relocate before starting work (required) Work Location: In person Edit job-OpenView public job page Job Types: Part-time, Zero hours contract Salary: £16.00 per hour Benefits: Company pension Discounted or free food Employee discount Schedule: 10 hour shift 12 hour shift 8 hour shift Day shift Monday to Friday No weekends Experience: Hospitality: 5 years (preferred) Bartending: 1 year (required) Work Location: In person Edit job Open View public job page
Job Title: Barista Location: Faim, 26 Tolmers Square, London, NW1 2PE Job Type: Part Time Working Hours: Wednesday to Friday, 7:30 AM to 5:00 PM Job Description: Faim, a city destination renowned for its vibrant atmosphere and unique coworking space, is seeking a skilled and passionate Barista to join our dynamic team. This full-time role is perfect for someone who thrives in a fast-paced environment and is eager to provide exceptional coffee experiences to our diverse clientele. Key Responsibilities: - Prepare and serve a variety of coffee and tea beverages with consistency and high-quality standards. - Maintain a clean and organised work area, including the coffee machine and utensils, ensuring compliance with health and safety regulations. - Engage with customers, providing excellent service, and sharing product knowledge to enhance their visit. - Operate the till and card payments. - Assist in inventory management, including ordering supplies and monitoring stock levels. - Collaborate with team members to ensure seamless service and a welcoming environment for all guests. Requirements: - Proven experience as a Barista with a passion for coffee culture. - Ability to create basic latte art is essential. - Excellent communication and customer service skills. - Ability to work efficiently and calmly, especially during peak hours. - Knowledge of health and safety regulations related to food and beverage service. We Offer: - A dynamic and friendly work environment in a unique city setting. - Competitive salary and benefits. - Opportunities for professional growth and skill development. - A set shift schedule, offering a work-life balance.